GM willing to buy out US Buick dealers

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GM willing to buy out US Buick dealers
Posted On: September 2, 2022
General Motors will offer buyouts to U.S. Buick dealers who don't want to make investments related to the brand's all-electric transition, the head of Buick said in an interview with The Wall Street Journal published Friday. All of Buick's roughly 2,000 dealerships will be given an opportunity to take a buyout, Global Buick boss Duncan Aldred said in the interview. That would mean giving up the franchise and no longer selling Buicks, but most dealers also sell other GM brands, the Journal noted, adding that Aldred was scheduled to outline this plan at a virtual dealer meeting Friday. Buick Wildcat EV concept "Not everyone necessarily wants to make that journey, depending on where they're located or the level of expenditure that the transition will demand," Aldred said in the interview. "So if they want to exit the Buick franchise, then we will give them monetary assistance to do so." Aldred did not say how many Buick dealers are expected to take the buyout. A similar program for Cadillac begun in 2020 and completed last year reduced the luxury brand's dealer network by about one-third, to approximately 560 dealers. The average buyout was around $200,000 but ranged into seven figures, GM said at the time. Buick Wildcat EV concept Many Cadillac dealers that took the buyout were in rural areas, where EV sales are expected to remain low, GM said at the time. Shifting to all-EV sales also requires dealers to invest in charging hardware and additional staff training, while limiting potential revenue from regular maintenance, which EVs require less of than internal-combustion vehicles. Both Buick and Cadillac plan to sell only electric vehicles by 2030. Buick doesn't currently sell any EVs in the U.S., but will release its first U.S.-market EV in 2024. All forthcoming Buick EVs will use the Electra name plus an alphanumeric suffix to denote size and body style, and will share Ultium battery packs and motors with EVs from other GM brands.

Reposted From Source: motorauthority.com



[BACK]
GM willing to buy out US Buick dealers
Posted On: September 2, 2022
General Motors will offer buyouts to U.S. Buick dealers who don't want to make investments related to the brand's all-electric transition, the head of Buick said in an interview with The Wall Street Journal published Friday. All of Buick's roughly 2,000 dealerships will be given an opportunity to take a buyout, Global Buick boss Duncan Aldred said in the interview. That would mean giving up the franchise and no longer selling Buicks, but most dealers also sell other GM brands, the Journal noted, adding that Aldred was scheduled to outline this plan at a virtual dealer meeting Friday. Buick Wildcat EV concept "Not everyone necessarily wants to make that journey, depending on where they're located or the level of expenditure that the transition will demand," Aldred said in the interview. "So if they want to exit the Buick franchise, then we will give them monetary assistance to do so." Aldred did not say how many Buick dealers are expected to take the buyout. A similar program for Cadillac begun in 2020 and completed last year reduced the luxury brand's dealer network by about one-third, to approximately 560 dealers. The average buyout was around $200,000 but ranged into seven figures, GM said at the time. Buick Wildcat EV concept Many Cadillac dealers that took the buyout were in rural areas, where EV sales are expected to remain low, GM said at the time. Shifting to all-EV sales also requires dealers to invest in charging hardware and additional staff training, while limiting potential revenue from regular maintenance, which EVs require less of than internal-combustion vehicles. Both Buick and Cadillac plan to sell only electric vehicles by 2030. Buick doesn't currently sell any EVs in the U.S., but will release its first U.S.-market EV in 2024. All forthcoming Buick EVs will use the Electra name plus an alphanumeric suffix to denote size and body style, and will share Ultium battery packs and motors with EVs from other GM brands.

Reposted From Source: motorauthority.com



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Product Reviews:

Buick makes luxury sedans, suvs, and other vehicles. They are top of the li
Buick makes luxury sedans, suvs, and other vehicles. They are top of the line and I was very satisfied with my purchase. The car I own is an suv that has performed very well over the few years I have owned it. They offer automatic transmission, keyless entry, and push to start. I enjoyed their other features as well, such as power reclining seats and leather seats. You can purchase leather seating, and much more. I bought the 4G LTE Wifi which I use for business. It is very reliable and worth the extra money. They offer plenty of room and many ways to make extra space for added passengers. My sedan is very roomy and has no issues as far as space goes.
Published: March 23, 2017
Ethan of Cumming, GA
Source: consumeraffairs.com

Buick Envision has great vision of the road. Safety features, comfortable t
Buick Envision has great vision of the road. Safety features, comfortable to drive, electronic capabilities and quiet when running. Leather is great quality too.
Published: April 26, 2018
Karen of Bellevue, Iowa
Source: consumeraffairs.com

The cars come in so many different material types, big, small and different
The cars come in so many different material types, big, small and different colors, its just amazing. The different models in this brand of car come in different years which means that one car may have this one thing in it but a newer model may have something better than the other ones. The car brand is very nice and up to date, too. They have the feel of a luxury car with a price you can afford. The insides are very easy to keep up with and to keep the Car clean as well. This is a family car. It can hold up to five people which is perfect for the average family nowadays. It also has great trunk space for those big shopping trips that you take.
Published: February 23, 2017
Kelley of Orlando, FL
Source: consumeraffairs.com

Buick LeSabre was a four door sedan with roomy seating both in the front as
Buick LeSabre was a four door sedan with roomy seating both in the front as well as the rear passengers area. The trunk was a nice size to fit a wheelchair and walker in without any concerns. It had a body style that was both practical and pleasing to look at. The color was silver and came with air bags. It had a nice sound system with cassette and CD features. There was a cruise control, ABS breaking system and power windows and door locks. It was bought used and was a standard model, but it road quite smoothly on the roadways.
Published: February 22, 2017
Andrea of Waukegan, IL
Source: consumeraffairs.com

I purchased a 2011 Buick Enclave with 35,000 miles on it a year and a half
I purchased a 2011 Buick Enclave with 35,000 miles on it a year and a half ago. First 3 months I had it the transmission went and needed new brakes. Its been in dealership 2 more times with a squeaking noise that steering wheel makes. Both times I was told it was fine. Now its back at the dealership because it suddenly wouldnt start. When I finally got it started a message appeared stating that engine only has half power. Not to mention that as you are slowing down from a speed of about 50 mph the front end feels like it is skipping. Guess I will be told that is nothing either. Each time I am without my vehicle for days. Guess I should have kept my Honda Pilot.
Published: August 5, 2015
Renee of Manahawkin, NJ
Source: consumeraffairs.com

The front dash of vehicle for no reason, other than the Florida sun, has co
The front dash of vehicle for no reason, other than the Florida sun, has come unglued and curves up so I can not see the road at times. I dont need an attorney yet. I would love to send you digital pics I have, as well as a camera film showing your dash has totally come apart.
Published: February 7, 2012
German of Miami, FL
Source: consumeraffairs.com

Wrong head rests on Envision. Sales lady promised the Capital Buick in Edmo
Wrong head rests on Envision. Sales lady promised the Capital Buick in Edmonton could fix the problem. Now that we have signed the lease and have the vehicle she denies saying they could resolve the issue. The Envision is unsafe to drive, with the present head rests and we are stuck with a SUV that is extremely expensive. Paddy is wild with rage and is planning on taking the Envision back to Capital Buick and demanding they cancel the lease. We are considering a Mazda, as our friends recommend the SUV and the service people. Now I know why there are so few Buick on the streets.
Published: July 23, 2017
Wesley of Edmonton, AB
Source: consumeraffairs.com

New Buick Verano owned only 2 months - When driving, an RPM hits 15. Starts
New Buick Verano owned only 2 months - When driving, an RPM hits 15. Starts to shake and makes noises. Also, just tonight driving home and all my light inside and outside turned off. Couldnt see to drive. Luckily there was room to pull off highway or possible accident. Restarted car and lights came back on! GM needs to step up and make these cars better or there will be a huge lawsuit.
Published: January 18, 2015
Kristy of Reading, PA
Source: consumeraffairs.com

For all those people out there that are having, or have had, bad experience
For all those people out there that are having, or have had, bad experiences with the replacement of Window Regulators, there is a better way. $400.00 per is a joke. The regulators (Including Motor) cost less than $80.00 on eBay. They are fairly easy to replace with a few simple tools (and with the help of Youtube.com video) or for as little as $50.00 per at your small local garage repair shop, for cash (Not sure what I am RATING to get this to post).
Published: July 25, 2014
Trevor of Mississauga, ON
Source: consumeraffairs.com

2017 Buick Enclave - 2nd Enclave we have owned. Has dangerous problems with
2017 Buick Enclave - 2nd Enclave we have owned. Has dangerous problems with blind spots. Almost 0 visibility on both sides. We had to add spot mirrors on side mirrors. The worst problem is with the Navigation system that Buick is aware of, but is not making any effort to correct. Nav sys will tell you to make a U-turn where there is no place to make a U-turn within 10 miles in the middle of the freeway. Used Nav Sys to get to an appointment, set it for our home address on the way home, told us to take a freeway going south instead of East--would have been in the middle of downtown Los Angeles had we followed the directions.We have contacted Buick - about 3 weeks ago and requested that they buy the automobile back from us and let us get on with our lives. However, we have heard nothing from either GM or the dealer we bought the car from. WILL NEVER OWN ANOTHER GM CAR AS LONG AS I LIVE! Will encourage everyone I know not to buy GM. It is unconscionable that they refuse to even talk with us!!! Dealers service person advised us that the Nav Sys is a problem with this model and there is no indication as to when or if they will have it resolved.
Published: June 26, 2017
Karen of Newberry Springs, CA
Source: consumeraffairs.com

Bought a used 2012 Buick Enclave with just 60k miles on it. I was told it w
Bought a used 2012 Buick Enclave with just 60k miles on it. I was told it was a great safe family vehicle (by sales associate). 3 days after purchase the #2 injector failed and stranded us. We brought it back to dealership and they took it to Buick hall and had it repaired. A week later we were stranded again for the same issue (reduced power, smoking, fumes in car, stabilitrak alert all the same symptoms). This time we took it back to Buick hall and they said it was just an injector misfire, refused to replace it. We asked about recalls and they said there were none. A few weeks later all the same things happened and we called them. They wanted 200 to test fuel system, knowing we knew what the issue was, then said if it was in fact the injectors again its eight hundred per faulty injector. I have NEVER had so many issues with a vehicle in my life. We are a single income household with four young boys, we cant afford to shell out all this money and now we are stuck in an unsafe lemon that has stranded my family on the side up the road for this same issue several times since. Total of 6 months weve had this LEMON!!!
Published: November 17, 2016
Leigha of Frankston, TX
Source: consumeraffairs.com

Bought a 2016 Buick Verano for my son. Monday morning he was coming home go
Bought a 2016 Buick Verano for my son. Monday morning he was coming home going 65 miles per hour. The car stalled or completely turned off. He managed to get to the emergency lane. Today is January 4, 2017. This car was purchased on November 29, 2016. His first payment isnt due till January 13. He called the dealership. They wanted him to bring it in the next day. I talked to the salesman. They got him a loaner car for Monday. They called me today and said there were no codes and they took it out to drive and everything is OK. Well its not OK for me. They have no idea whats wrong. The GM rep at the dealer told me the same thing Ive seen on other sites. No codes no problem it drives OK. Finally this car had 29 miles on it when bought it. Now has just under 300 and the first payment hasnt been made yet. My son is worried about driving the car. I hope this isnt a lemon.
Published: January 4, 2017
Jackie of Cincinnati, OH
Source: consumeraffairs.com

At 87,600 miles the wave plate for the transmission in my 2008 Enclave is g
At 87,600 miles the wave plate for the transmission in my 2008 Enclave is gone; $3800 to rebuild, $5400 to replace. Apparently the wave plate is a consistent issue with many of the GM products. GM should take responsibility for this faulty part and issue a recall. After the local dealership quoted me the price, I call GM corporate to complain. There are thousands of complaints on the 2008/2009 Enclave on several blogs & forums. GM took my complaint and contacted the local dealership and came back with - 30% off the rebuild with 12 month/12,000 mile warranty. Please note the rebuild will ONLY replace the broken parts. All the other OLD parts will not placed back in.
Published: December 22, 2014
Kirk of Memphis, TN
Source: consumeraffairs.com

Cars been a brilliant car. Was great on gas mileage. Smooth ride and is the
Cars been a brilliant car. Was great on gas mileage. Smooth ride and is the older model Buick Century. Have had a lot of Buicks in the day and theyve all held up great. And theyve all been great cars. They are built safe back then and that is what else I like. Its been a real durable car. Deer have ran in it a few times and been fixed and still keeps going. Lots of room to haul passengers and room to haul groceries too.
Published: June 22, 2018
Cindy of Carleton, MI
Source: consumeraffairs.com

While Toyotas are excellent vehicles, my family has always been pretty loya
While Toyotas are excellent vehicles, my family has always been pretty loyal to the General Motors line of vehicles. This is the second Buick I have had, and if this one is as good as the first I had, Ill be driving it for a long time. Its a good looking car, and is extremely comfortable to ride in as a driver or passenger. The Lucerne has interior features that are what I use a lot, other than Bluetooth. I could do without that. The interior is leather, with wood accents. It also has the standard AM/FM radio with a CD player. Moreover I really enjoy the air conditioning, as I had no air conditioning in my 84 Camaro, other than windows and t-tops wide open. The body lines are nicely curved, and give a bit of a different flair to it than most others have. Overall, it drives beautifully, its really comfortable.
Published: June 17, 2018
Diane of Hutchinson, KS
Source: consumeraffairs.com

We bought the 2006 Buick Lucerne CXL 2.5 Years ago @ Taylor Automotive in M
We bought the 2006 Buick Lucerne CXL 2.5 Years ago @ Taylor Automotive in Martin, TN. We drove it down the road for a test drive. I drove, didnt drive very far, possible 3 miles. The Car drove sorta good. We bought it. That Sunday night drove it to work, we worked 3rd shift. The Monday morning got in the car, it would not go into reverse. So, I put it back into park and got the rpms up. Then put the car into reverse. It went in gear.The next day Tuesday got the tires rotated. The car had new tires on it. The guy at Melvins Tire in Murray, KY said, Bobby these wheels are bent. So, I called Jermany @ Taylor Automotive. And told them. They replaced 2 wheels. Then later on I found out the car had the wrong battery on it. I emailed Jermany and told him. I Also took pictures and got on GMs website and called GM to confirm if it had the wrong battery on it. Jermany told me that it was the right battery but later on he retracted his words and told me the battery would be there Tuesday. Then the car kept on not going into gear, so I called GM and they told me to take it to the dealer. So, I did.Taylor Automotive said there was nothing wrong with the transmission. Which 2.5 years now it still doesnt go into gear right away. The dealer told me that the new Buicks did the same. I have a 1977 Chevy Nova, it will go into gear in any position. I bought one other wheel because Taylors would not replace it. There is still one more wheel which is bent. They are 17 wheels. I have it documented @ GM that all this is true. I will never buy a GM product. I am going to send one of the bent wheels to GM CEO so he knows what kind of the cars that Taylor Automotive is selling, being a GM dealership. I have more for later.
Published: October 5, 2014
Bobby of Puryear, TN
Source: consumeraffairs.com

I my a 2015 Buick Enclave. Even though dealerships have asked me to trade i
I my a 2015 Buick Enclave. Even though dealerships have asked me to trade in for new model, she is such a beauty. Im gonna keep her as long as I can. She sits nicely in the road, which is to say that she owns her space. Her interior from interior night lighting to leather seats are wonderful. She is a big girl so it does take her a few seconds to hitch up her skirt for quick move, but when she does you know that she is gone. My husband gave her to me as a Valentines gift. What a WONDERFUL Valentines day present she has been. I go in the garage sometimes just to look at her and possible think of somewhere to take her. LOL
Published: December 6, 2019
Deborah of Douglasville, GA
Source: consumeraffairs.com

Check engine light came on with major loss of power and hesitation. After t
Check engine light came on with major loss of power and hesitation. After three times turning off ignition, computer reset. Took the auto to a Buick dealership in Buford, GA and was told to bring back when light on. When back in Mass went on internet and found accelerator control light and traction control caused by moisture in connector junction. Mechanic found moisture in junction box and applied fix recommended by Buick tech order - moisture remover and covering tape. Under drizzle and fog condition, problem reoccurred. Suspect this is a manufacturing engineering problem - junction box in wrong location (over strut) allows road spray to be kicked up from wheels causing condition to reoccur during wet road conditions. Why hasnt Buick corrected this problem?
Published: October 13, 2013
Alice of Webster, MA
Source: consumeraffairs.com

Why would you build cars where you have to pay to get a light bulb changed
Why would you build cars where you have to pay to get a light bulb changed (head lamps)? Advanced Auto cant help. Got an oil change. They couldnt help. Sick of Buick.
Published: May 3, 2015
Deborrah of Columbus, OH
Source: consumeraffairs.com

Who makes Vehicles between cars and two full size SUVs. Buick seemed to con
Who makes Vehicles between cars and two full size SUVs. Buick seemed to contain a sleek, stylish yet realistic look. They stay up on Trends and tend to know what the consumer is looking for. They always try to provide the best looking and the most up-to-date features that come with their vehicles. And the quality is amazing. Also, I am satisfied that my vehicle is all the features that it does have to offer. Vehicle that I bought is very roomy, and has enough room for at least up to six passengers. Its a perfect family vehicle if thats what you were looking for.
Published: February 9, 2017
Ashley of Owosso, MI
Source: consumeraffairs.com

I am driving a 1992 Buick that is undoubtedly one of the finest cars ever m
I am driving a 1992 Buick that is undoubtedly one of the finest cars ever made in America. My older brother, an engineer, worked for GM for many years. Hes the source of some of my information, the fact that with proper preventive maintenance, this vehicle is as powerful today as it was when it was produced.
Published: November 19, 2021
Chas. of Murphysboro, IL
Source: consumeraffairs.com

Transmission issues with 2008 Buick Enclave. Called customer service and wa
Transmission issues with 2008 Buick Enclave. Called customer service and was advised to have vehicle diagnosed at customers cost. Dealership stated transmission was damaged due to faulty wave plate. Call customer service back and specialist advised me that I was in the time period but over the miles that they would not warrant their product. Dealership states that replacing transmission would be $4500 dollars. Car was maintenance property but faulty wave plate caused damaged and Buick will not assist with repair bill. Will not purchase another Buick vehicle in the future. Lost loyal customer forever!!!
Published: December 10, 2015
Erik of Charlotte, NT
Source: consumeraffairs.com

Im using Buick Enclave. Mine has 7 seats. 2 from front row with a captain s
Im using Buick Enclave. Mine has 7 seats. 2 from front row with a captain seat at the 2nd row and 3 seats at the third row. Leg room is really ample and some rooms for everyone. It really runs smoothly even during snow and rainy season. The sound of the engine is very silent. You cant even distinguish if its on or not. It is innovative and the cushion are really great. Sound system is really a cutting edge and the power is really amazing. Finally chargers are in place in each rows. You need to upgrade to leather seats to experience the comfort of being a king, though. Hot and cold seat is a must especially if you have extreme temperature in your area.
Published: February 8, 2017
Richard of Belmont, NC
Source: consumeraffairs.com

Have made multiple contacts to Buick Customer Assistance Center with no res
Have made multiple contacts to Buick Customer Assistance Center with no resolution. I sent a certified letter with pictures of safety issue with Buick Regal seat belt. No one contacted me even though they signed for the letter. I made numerous calls to them with continuous run around on their part. I have already had to have part of the seat belt replaced once and it is still something wrong with it. You would think they would care about safety issue but it is apparent they dont care. They just tell me to take the car back to the dealership and wait. I like my car overall but after the lack of care from the Customer Assistance Center, have second thoughts. I am not asking them to fix the radio or an optional feature. It is a law to wear seat belt while driving motor vehicle.
Published: March 5, 2020
Brandy of Ladysmith, VA
Source: consumeraffairs.com

I have had to replace 4 window regulators! The windows just stopped working
I have had to replace 4 window regulators! The windows just stopped working without any warning. Theyve been very expensive! There needs to be a recall on them and refund customers.
Published: May 30, 2012
J M of Eustace, tx
Source: consumeraffairs.com

Buick has SUVs and pretty large cars. The newer ones are really lovely. Min
Buick has SUVs and pretty large cars. The newer ones are really lovely. Mine is a 2003 and its given me no trouble. I love the color of my Century- hunter green. I also like the design. Mine isnt very fancy but its comfortable. The seats make it feel like Im driving around a comfy couch. :) I like the leather interior too. Its big enough for me and my big dog and the trunk has space for everything! Its very roomy and theres a lot of space for everyone to move around. Leg room galore! I love it and would definitely buy another one.
Published: February 15, 2017
Tary of Worth, IL
Source: consumeraffairs.com

Update 11/21/2019:
Update 11/21/2019: I did reach out again to GM and again they denied any help. I firmly believe that if word gets out , they did mine, that there will be others banging on their doors with legal representationI was very professional and nice ,I stated ,and not even a percentage ,their response ,we are not changing our decision. Whats upsetting is that this is a known issue. Original review:I ordered a 2011 Buick LaCrosse CXL AWD, it is a loaded vehicle, almost every option, it has and always will be garaged, maintained by buick, it is always clean and washed, waxed, and maintained, looks like brand new. In and out, in early June of 2019, I noticed paint coming off my vehicle in flakes, I luckily have a close friend who has a auto body shop near me, he saw it and was totally surprised to see paint flaking off the vehicle on the left side rear roof area and on the right side rear defroster glass body channel area, the rear glass had to be removed for repaint, headlines dropped, and repaired as necessary, its like new, since the auto body shop my friend owns is very professional.I reached out to General Motors with pictures and a estimate, they denied any repairs due its age, and not even a percentage, buick offered and gave me $100.00 as a service voucher. The vehicle has received many compliments on how it looks and drives, this is my vehicle, my last vehicle, and I maintain it like new. The repairs actually came to $2400.00Funny thing is that it is white, and GM had a problem then on white and silver cars due to the paint flaking off due to improper application of primer, and Mary T Barra had buick executive office reach out to me, which they never did, I reached out to her, and she appeared to read a pre scripted letter on paint, little does she know, I have been around cars for a long time, from Chevrolet, Ford and I recently retired from a BMW dealership after 19.5 years and she is telling me how it is, the problem is, general motors offered nothing, not even a percentage on something that they knew and know was a problem.
Published: November 7, 2019
Michael of Toms River, NJ
Source: consumeraffairs.com

I have been very happy with my Buick Regal, however, it costs quite a bit t
I have been very happy with my Buick Regal, however, it costs quite a bit to have repairs done at the dealership.
Published: March 19, 2015
Sharon of Pasco, WA
Source: consumeraffairs.com

We have a 2001 Buick LeSabre with less than 70,000 miles. The dash has sepa
We have a 2001 Buick LeSabre with less than 70,000 miles. The dash has separated and could cause the airbags to deploy. All of the window regulators have had to be replaced. The O2 sensor has gone out three times. The plating on the hub caps is peeling. And the most stupid thing is that the battery is under the backseat. I dont know who designed these cars but they are idiots. I will NEVER buy another GM car.
Published: December 26, 2013
Robert of Peoria, AZ
Source: consumeraffairs.com

After buying Buick for many, many years, I bought a Honda - I hated it. It
After buying Buick for many, many years, I bought a Honda - I hated it. It was like driving in a tin can. After one year, I sold it and went back to a Buick - it was a costly mistake.
Published: April 29, 2018
Dennis of Philadelphia, Pa: Pennsylvania
Source: consumeraffairs.com

It offers several models. It has the Buick Lacrosse and the Buick Regal. Th
It offers several models. It has the Buick Lacrosse and the Buick Regal. The exteriors of both cars are roomy and comfortable. Both are an easy drive over many types of terrain. The Lacrosse comes with heated leather seats with lumbar adjustment, free 4G wifi, and exterior has clean and bold chrome. It has a V6 engine and includes OnStar technology. It also has voice-activated technology. It has air conditioning, power steering and Bose sound surround. It has remote keyless entry and vehicle starter system plus a moon roof. It has a seating capacity for 5 people with plenty of leg and head room. It comes with a lock system for rear view baby seats. It also have headrests for passengers.
Published: February 13, 2017
Sandra of Macon, GA
Source: consumeraffairs.com

While driving, my 2011 Buick Regal CXL suddenly lost acceleration and when
While driving, my 2011 Buick Regal CXL suddenly lost acceleration and when I tried to change gears from drive to reverse...nothing! The car would not change gears and if I put my foot on the gas it had power but no acceleration. When I took/towed it to the dealer, after their check, I was told they could not find anything wrong with the transmission, sensors, nothing...except the brakes!I was told I do not drive my car very much, 7000 miles in 13 months, and my brakes pads were sticking causing the sensors to be confused, and the car did not know what gear it was to be in so it stopped. This does not seem possible to me...however, I am not the expert. I do not want to spend $650.00 on an overall brake job and still have the same problem. I definitely do not want to be on the highway and lose control like this, no acceleration and no gears.
Published: February 11, 2015
Kathryn of Farmington Hills, MI
Source: consumeraffairs.com

The Buick Envision is a joy to drive. It fits the bill for the car being no
The Buick Envision is a joy to drive. It fits the bill for the car being not to small but not too big. Its peppy and very maneuverable. Styling is great, comfortable inside and great interior finishes. Pricing is right in-line with this type of vehicle. Long trips are a joy when driving this car on the highway. Its a great vehicle for young and old alike. You will not go wrong if you are lucky enough to purchase this vehicle.
Published: December 11, 2019
Tom of Granger, Ind
Source: consumeraffairs.com

I went to service my car for the ABS. They ran a diagnostic and told me it
I went to service my car for the ABS. They ran a diagnostic and told me it was my left front hub. The mechanic never checked it. I took it to a mechanic and ordered the front left part. Buick wanted to charge 400, my mechanic charged 280. They installed the part, but ABS was still on. I took it back and they checked my car and found out that it was the left rear hub that was completely damaged. I showed them the estimate from Buick and they told me to go there and ask for a reimbursement for a false diagnostic. They started throwing out words like speculate and cant confirm. I spoke to the General Manager and he was a complete sarcastic ** with a snooze you loose attitude. What the hell. Did I pay them for inaccurate information and a waste of my time?
Published: February 20, 2016
ixchel of Bangor , PA
Source: consumeraffairs.com

Have had a problem with my 2002 Buick LaSabre Limited for months and had it
Have had a problem with my 2002 Buick LaSabre Limited for months and had it in the the Garage down the street from me and now at Palm Chev in Ocala, Fl. When driving this vehicle down the road, a red light comes on and then a beep beep, and it stops. This has become a safety hazard and after 5 times and 4 new sensors, its still doing the same thing. I am wondering if someone higher up could be contacted to see if there is something the dealer has missed. They have had my car now for 3 days and nothing shows up on the computer, and when they drive it nothing happens. I have spent over 1700.00 getting this car right and now I am afraid to take it out on the road anymore. It have around 50,000 miles on it and is a beautiful riding auto but I would like to find somebody who knows something about this problem. Can anyone advise me as to who to contact?
Published: May 31, 2014
Loa of Ocala, FL
Source: consumeraffairs.com

I have a 2004 Buick Rainier, the gear shift is hard to get out of park. Als
I have a 2004 Buick Rainier, the gear shift is hard to get out of park. Also, the thermostat reads too far on the cold side which is making my check engine light come on. A couple of days ago, a maintenance brake system light came on. I thought Buick were supposed to be reliable.
Published: February 15, 2015
Brenda of Spartanburg, SC
Source: consumeraffairs.com

I owned a 2010 Buick Lacrosse Touring with less than 55,000 miles that was
I owned a 2010 Buick Lacrosse Touring with less than 55,000 miles that was diagnosed as having a serious lower engine problem and malfunctioning transmission by a GMC/Buick dealership here in St Louis, MO. All but $1000 of the $4000 repair bill was covered by the 5 year drivetrain warranty. So I sold it at a big loss and found a 2012 Lacrosse Touring with low miles because my wife insisted on buying an American car. Guess what people, same problem. Bad engine and transmission. My engine sounds like its ready to quit any minute and my transmission revs up to 1500 RPMs to shift gears. Its my experience and opinion that the Buick company officers should be held accountable for blatant fraud.
Published: May 16, 2016
Marshall of Chesterfield, MO
Source: consumeraffairs.com

My Buick has been in the service department 4 times of the course of 3 mont
My Buick has been in the service department 4 times of the course of 3 months and still not fixed same exact issues, and now Im told by (Freedom Chevy Hwy 67 Dallas) that they do not want my service anymore... Disappointed, shocked, confused on so many levels.
Published: September 24, 2014
veronica of Cedar Hill, TX
Source: consumeraffairs.com

I have a 2011 Buick Regal that I bought in 2013 with low miles. Transmissio
I have a 2011 Buick Regal that I bought in 2013 with low miles. Transmission went out at 61,000 miles and the repair bill was $2800.00 plus rental car cost. Two months later it went out again and is now in the shop again for transmission failure. The previous work was guaranteed but they are having trouble fixing the problem and I have once again incurred rental expenses. The shop is well known and they state that Buick puts in cheap transmissions. I contacted Buick by email and got no response. So I will not be purchasing another Buick and would advise the same for you.
Published: September 20, 2018
Merrilyn of Jeffersonville, IN
Source: consumeraffairs.com

This car is meeting all my needs. It is just the right size, sit high up an
This car is meeting all my needs. It is just the right size, sit high up and not too large but big enough and lots of colors to choose from. I like that it has on Star and XM radio. However, the back windshield wiper does not lift up to get the glass totally clean and this really bothers me a lot. They need to figure a way to fix this issue. But other than that, the Buick Encore was the most comfortable car I test drove. It also easily seats five people comfortably. It handles well in all types of weather and is good on gas.
Published: June 18, 2018
Lynne of Langhorne, PA
Source: consumeraffairs.com

My mother bought this 2008 Buick Enclave CXL with every possible option for
My mother bought this 2008 Buick Enclave CXL with every possible option for $44,000. 75-year-old female driver only, always maintained, never abused. At 45K miles, she gave the car to me. 45-year-old male, perfect driving record, & preventative maintenance freak. At 48K miles, the transmission began slipping at various times & in various gears. Took it straight to dealer, the warranty was expired 6 months ago due to time, not mileage. The dealer charged me $212 to tell me the tranny was slipping (knew that). Said it would cost me $1,200 just to drop it & diagnose. Suggested I go with a GM rebuilt for $4,800. They said Buick would not help me with repairs or discount the parts, even with only 48K miles. I took it a couple blocks down the road for a $3,000 rebuilt tranny with a 1-year warranty. The bottom line is this was my last try with an American car. I have owned 10 vehicles: 4 Toyotas, 1 Nissan, 3 GM, and 2 Dodge. I still have 1 of the Toyotas with 94K miles & never a problem. I have never gotten to 75K on any of the American cars without major tranny or engine trouble. The opposite with the foreign brands, never any major trouble. Call it luck, I call it obvious & have finally learned my lesson. I will stay with Toyota for life.
Published: January 14, 2015
Bruce of Cypress, TX
Source: consumeraffairs.com

I have a 2012 Lacrosse that has just over 29K Miles on it. Transmission jer
I have a 2012 Lacrosse that has just over 29K Miles on it. Transmission jerks hard as I am at normal speed cruising. I have duplicated for a Dealer and told that it is Normal for my transmission to jerk. These problems started around 2000 miles on the car, I bought it brand new with only 41 miles on it. I have driven 2 other 2012 Lacrosses and no jerk, a 2013, a 2014 and just today a 2015 and no jerk. It is the car and this is just the start of problems. I just had a mechanic from a totally independent shop to ride in my car tonight and he felt the jerking. He feels that there are transmission problems and I was told by several mechanics that a jerk that can be felt so strongly is not normal. I will never own another GM vehicle in all my days. This will be the last one.
Published: July 9, 2015
Angela of Southaven , MS
Source: consumeraffairs.com

Buick is very reliable. I have been very happy with the cars Ive owned, loo
Buick is very reliable. I have been very happy with the cars Ive owned, looking into buying a new vehicle very soon like a Volkswagen Jetta or any Sedan or a SUV. I love the Volkswagen Jetta appearance throughout the years. Its always been a very adorable car and its features have been getting better with the years. They offer a lot of features with the new vehicle. It does get pricey but honestly its cheaper than most brand new vehicles out there and they are very reliable cars. They are very comfortable and spacious. They are differentially the type of luxury Im looking for. Besides, a SUV would be more room for everyone in my house.
Published: March 26, 2017
Felicia of Eugene, OR
Source: consumeraffairs.com

This brand has so many different models to choose from, and so many luxurio
This brand has so many different models to choose from, and so many luxurious styles for its wide variety of consumers. Buick is a brand that is loved the whole way around. This brand has a very distinct cloud of features that make the Buick stand out. It also has front facing features that make it look sad as you walk away from driving. Its so cool. Buick comes with a lot of space for any situation, whether its family, friends or just ring in general. Making upgrades or even receiving them from this brand makes having a Buick well worth it in the end. This is why I believe a lot of consumers choose Buick.
Published: March 20, 2017
Michael of Columbia, PA
Source: consumeraffairs.com

Buick has always had a shape with the way the cars body lines are and the i
Buick has always had a shape with the way the cars body lines are and the interior is a lot of the same as well with them all and they all have the same steering. Its a older car but still my favorite and includes bluetooth radio and remote for the radio as well. It also includes sunroof and bigger engine a 455 big block. You can add a lot of things to the cars. They have a lot customizable features and can even change the sunroof style. 4 people is good enough. Its a family car. It can do anything you need to do with your average size family and has somewhat good gas mileage as well.
Published: February 11, 2017
Scott of Green Bay, WI
Source: consumeraffairs.com

Buick has basically only cars and CUVs, not a variety of either. But what t
Buick has basically only cars and CUVs, not a variety of either. But what they do have they are good at. However, they are missing several models of cars that seem comparable to others. Cadillac had the ultra luxury space, so it makes it unclear exactly what Buick is going for. We purchased the LaCrosse and were very happy with the appeal overall. The color options were excellent and the curves were attractive. Overall the car had a modern, sleek, expensive look. Several personalization options were excellent, specifically some of the technology options. However, I feel that the Buick is lacking some of the more innovative safety features that other vehicles offer as options. While it doesnt have any huge passenger vehicles, it carries the popular and necessary options that carry between 5 and 8 people, which fits most families.
Published: February 12, 2017
Jesse of Humble, TX
Source: consumeraffairs.com

I have a 2014 Buick Regal. This morning I took it to the dealer because the
I have a 2014 Buick Regal. This morning I took it to the dealer because there it was a message on the car regarding the power steering. They changed the car battery cause they said that was the reason of the message. I just want to let people know that I previously had a brand new Buick Lacrosse 2013 that I changed for this Regal and that it gave me the same problem with the battery in less than 2 years. Im not a mechanic specialist but how it is possible that 2 different brand new cars are exactly giving the same problem? It means that the manufacturer it is using a very low quality batteries on their cars to reduce their costs. I was thinking to buy a Lacrosse again but I will think it three. What a shame because I really like Buick. However, I recognize that the service at the dealer is extremely good. The guys over there are awesome, excellent attention. Thank you guys!
Published: April 28, 2016
Jaqueline of Miami, FL
Source: consumeraffairs.com

Buick has a very large variety of models from cars to suvs. A great additio
Buick has a very large variety of models from cars to suvs. A great addition would be trucks!!! However Buick offers great vehicles at an affordable price. I have yet to see a vehicle made by Buick that was not modeled to please the eye. While Im not fond of the Riviera many people seem to love them. Buick makes very roomy vehicles. In the Century that I had 6 people could ride comfortably while 5 could ride luxuriously. The cars are very roomy and the dubs are even roomier. Buick offers many upgrade and customization packages. I had many upgrades on my second Buick and the upgrades didnt impact the price that much.
Published: February 8, 2017
Lisa of Huntsville, TX
Source: consumeraffairs.com

I purchased a 2018 Regal TourX in August of 2018. On December 8th while par
I purchased a 2018 Regal TourX in August of 2018. On December 8th while parked the car was hit from behind. My hatch was damaged. That week the dealership requested parts. We received a call from the dealership stating that A new hatch was not available and there was no known date for delivery of the part. They asked if I wanted to have them bump out the dents and do a body and paint repair. I said no, it was a brand new car. I wanted the new part. I didn’t want to deal with corrosion down the road.The first of January the dealership called and suggested we escalate our problem to Buick Customer Service. We did. It took 2 weeks to speak to someone at customer service. She stated she would called me back within 3 business days. She didn’t. After 5 days I started calling her. I could not reach her. I left several messages over the next week and finally heard from a ‘Senior Care representative. She took the details again and said she would call me back in two days. She did not. After 3 I started calling her and leaving messages. I finally spoke with her after a few days and told her that I wanted to talk with someone higher up the chain than her. She said I could not speak with that person directly but she could. She said she would speak to him and then follow up with me within two business days. She did not. I called her and left messages. I finally spoke to her yesterday and she had this follow up information for me: the Manager she spoke with said I had been offered a repair at the dealership that was adequate and I chose not to take it. Because of that and the fact that this is not a warranty issue it’s not a high priority for Buick and they would not release a part from production for the repair. The part is on backorder indefinitely. We’ve owned 7 Buicks in the course of our marriage as well as 5 Pontiacs and a few Chevys. We build vehicles for the emergency rescue vehicle market. I can not imagine delivering a message like that to any customer. Buick, I am so disappointed in you.
Published: February 16, 2019
Kathy of Stillwater, MN
Source: consumeraffairs.com

Buick Envision Essence - The perfect size SUV, 4 cylinder so not so peppy.
Buick Envision Essence - The perfect size SUV, 4 cylinder so not so peppy. Great gas mileage 28.7 both city and highway combined for my first 15k. Roomy particularly the back seat. Have taken long trips with adult backseat passengers. Also love the blind spot warnings and the complete sunroof. Pricey though. My sticker was 40,543 but bot 15% off. Made in China. Not that many on the road.
Published: April 25, 2018
Larry of Charleston, Illinois
Source: consumeraffairs.com

My car ran fine from 2016-2019 - I barely drove it. It had 40,000 miles on
My car ran fine from 2016-2019 - I barely drove it. It had 40,000 miles on it after 3 years and since I take the train to work and the car was inexpensive and seemed to run well, I figured why not take over the lease. As soon as I did, the turbo boost failed. So I brought it to the dealership and they fixed it. When I got it back, the ENGINE EXPLODED. After having it towed to the dealership, they told me that it was irreparable. When I asked Buick for help, they said that there was sludge in the engine which must mean I never changed the oil, which is patent nonsense – how would I pass inspection three years in a row with an unmaintained vehicle? Not to mention I had my service station pull receipts from as many oil changes they could find (7) and sent those as proof but they replied those were written in pencil and so are not valid. That is nonsense. But even still, I dug deeper and found another receipt, an original carbon copy on the yellow paper, typed out. They just ignored that, as they also ignored the OnStar system report showing a robust maintenance history with oil changes at about every 5000 miles. No matter. They closed the case. I still owe $15,000 to GM Financing. Why do they think Im going to pay it? I will get justice and have my credit repaired despite their evil tampering. And I will sue for damages too. And Ive started a Facebook Group for other people who have had problems with (what Ive come to learn) their notoriously awful, neglectful, careless, thoughtless, ignorant, unjust, and bullying customer service. This company should be gutted and replaced with a newer generation of younger executives who understand todays customer as well as the power of social media.**
Published: August 18, 2020
scott of Huntington, NY
Source: consumeraffairs.com

It has been very reliable overall for the most part, and has served me quit
It has been very reliable overall for the most part, and has served me quite well since the initial purchase. The 2016 Buick Verano is quite comfortable and quiet, though it could benefit from more accessible power in the middle part of the RPM range, where it gets a little bit boggy.
Published: June 24, 2018
David of Morrisville, PA
Source: consumeraffairs.com

Buick is the best out there. Its luxurious, beautiful and has many colors t
Buick is the best out there. Its luxurious, beautiful and has many colors to choose from. The seats, especially the Captains chair is so comfortable I would have no problem sleeping in it. And I have kids so it must be dependable. Ive owned 2 now and when I bought my last one I wanted the security package.
Published: March 22, 2017
Tim of Lawrence, MA
Source: consumeraffairs.com

There are many different varieties that Buick offers. The features that thi
There are many different varieties that Buick offers. The features that this brand brings is absolutely outstanding. The blind spot is a very good help to me. I could not believe how well the features are still working as if I had just bought the car from the dealership this day. This brands passenger capacity is tremendous. I truly recommend it towards anyone who loves a nice comfortable, smooth car and for parents who have kids because it is very well with space. There is also enough space for fitting a lot of things in the car.
Published: February 15, 2017
Christopher of Los Angeles, CA
Source: consumeraffairs.com

They have a wide variety of all sizes of cars and SUVs which is nice to hav
They have a wide variety of all sizes of cars and SUVs which is nice to have a selection to choose from. And they all ride really nice as well even the bigger models. I really liked the appearance of their SUVs. They did not look big and bulky like some of the SUVs that offer a lot of room. I also like how easily accessible all the features were, and they were all easily reachable for the driver. I got my Buick used so it was mostly standard features and not upgraded or personalized. But there is a wide variety of options to choose from if you want to upgrade and personalize the vehicles. I loved how roomy the Rendezvous was. Each passenger had more than enough space and mine sat 5 very comfortably, because I didnt have the third row seating. If I was to buy new I would definitely upgrade too!
Published: March 13, 2017
Christine of Jamesville, NY
Source: consumeraffairs.com

We are NOT off to a good start with Buick! My wife just purchased a brand n
We are NOT off to a good start with Buick! My wife just purchased a brand new Buick Encore, and her A/C failed completely on the first day of ownership! Ironically, one of the reasons we went with Buick was because of the supposed excellent reliability of the brand, as indicated by what we read on the internet (J.D. Powers, etc.). The car was brought to the dealership, where they are looking at it as I type. I hope we didnt get a lemon! Time will tell...
Published: July 29, 2016
George of North Olmsted, OH
Source: consumeraffairs.com

My 2005 Buick Rainier is an older car, but has not given us any problems. I
My 2005 Buick Rainier is an older car, but has not given us any problems. It has been very reliable and the only things we have had to do are just considered regular maintenance. I like the leather seats and the wood details such as the steering wheel. I love the amount of space in the back as well as the dual climate control. The only features I would add are a sun/moon roof and maybe a DVD player for the back for long trips. Other than that, I just love the entire look of the car and it is also a very smooth ride.
Published: June 23, 2018
Melissa of Southgate, MI
Source: consumeraffairs.com

Ive had nothing but problems with my 2015 Buick Encore. Radio crackles, pai
Ive had nothing but problems with my 2015 Buick Encore. Radio crackles, paint is flaking, seats are impossible to get clean, and now the turbo charger needs replaced. I will never buy another Buick again.
Published: April 19, 2019
Barbara of Cuyahoga Falls, OH
Source: consumeraffairs.com

The car has enough space and enough room. The passenger side is very comfor
The car has enough space and enough room. The passenger side is very comfortable, easy access to get in and out. No trouble with leg room and very relaxing. It rides smoothly and offers phone space and phone cord. The appearance is pretty, in a pretty beige color, and looks as if it was brand new and in good condition. No distinctive scratches or marks on the car. The color is shiny, and the inside has a very nice, good looking interior. The upgrades are nice since my stepfather did some of his own work and contributed to the car to see if anything needs to be done or worked on, which is a good thing.
Published: February 21, 2017
Chevon of Saint Louis, MO
Source: consumeraffairs.com

This automobile is not only beautiful, its spacious, comfortable, quiet and
This automobile is not only beautiful, its spacious, comfortable, quiet and a joy to ride in. Weve taken it on many road trips with great music and plenty of room to stretch out and store whatever we need to travel with. On family excursions we pop up the third row seats and off we go!
Published: December 13, 2019
Parise of Culver City, CA
Source: consumeraffairs.com

I have a 2010 Buick Enclave. It recently started having steering issues at
I have a 2010 Buick Enclave. It recently started having steering issues at low speeds. I took it to my local repair shop and recommended a rack assembly replacement. It did not fix the issue. I did some research and found that Buick has been problems with this issue. I took my car back to the repair shop and they looked and found that there was a special coverage adjustment for this. It extended the coverage for 10 years or 150,000 miles. They say they will pay for the expenses if they have already been done. I was told I was mailed a recall in 2014, which I did not. This was about the time I purchased the car used. The representative had my mailing address as MA not MS. Then said it was MS.Bottomline, they refuse to pay for it, saying my deadline was 2015 and I should have taken it to a dealer. I had no knowledge there was a recall (even though it had been in dealer earlier in year) and did not have issues until late 7/2016. If I did, why would I take it to a local repair shop. Guess the 10 year extension really does not mean the paper it is printed on. The local dealer would not even attempt to help with getting a refund, even though on page 14 it says they should help. Not please with the Buick family with my first Buick. Likely to be last due to this.
Published: August 10, 2016
John of Madison, MS
Source: consumeraffairs.com

I bought my 2002 Buick Rendezvous in 2006. It had 43,000 miles on it. Not b
I bought my 2002 Buick Rendezvous in 2006. It had 43,000 miles on it. Not bad for a four-year-old car, or so I thought. The guy who sold it to me said it was their second car and did not use it much. I later think that he did not use it because it is not worth it! Within a month of purchasing the car, the drivers side window went out. I had that replaced, no biggie, I understand there are costs with cars. Then a year later, the air conditioner went out. I live in California and with temps over 100 degrees in the summer, my small children and I need air. The repair was just under $1,000. That repair lasted a year and a half. The air went out again. However, shortly after the air went out, so did the engine! To have the heads replaced, it was $3,500. I contacted Buick directly at that time and got the Oh, well, sorry you are having problems, but thats not our problem response. In paying for the engine work, I could not afford the work on the air again. So, I have been without air and just try to drive as little as possible when it gets hot outside.I get my regular oil changes and took it in for that last week and was told I have an oil leak now. There goes another $500 dollars. Well, that is what they quoted me. I need a few weeks to come up with the extra cash. But once they get under the hood, we will see how much more they find. If I could stop paying for repairs long enough to save a little money, I would definitely be using it for a down payment on a non GM vehicle! But GM has made it practically impossible. I have since read about recalls that Buick has had over the years on this car. However, I have never been contacted over a single one of them! The car is now 10 years old and only has 112,000 miles on it. The reason, because it spends more time broken than it does running. Highly unhappy with Buick, I will never buy one again and will make sure my children do not either!
Published: February 24, 2012
Leslie of Lodi, CA
Source: consumeraffairs.com

I bought a 2006 Buick LaCrosse several years ago. Two weeks after purchase,
I bought a 2006 Buick LaCrosse several years ago. Two weeks after purchase, the check engine light came on. It would take at least two pages here to list ALL the problems Ive had with this car EVER SINCE!!! I have now spent over $5,000 on repairs, and as I write this, it is powering down, and the reservoir coolant keeps leaking... somewhere not visible!!! I dont have any more money to bring it to a Mechanic AGAIN!!! The last time I brought the car in for repairs was at Auto Select at 2128 Main St., Green Bay, WI. 54302 (phone: 920-465-3790.) I had to take out yet ANOTHER loan to pay them!!! ($1,600) If A & B Auto or GM doesnt make this right, I feel personally obligated to let every one of my Family and friends know how they do not stand behind vehicles!!
Published: April 21, 2015
Rosella of Gladstone, MI
Source: consumeraffairs.com

I purchased a 2007 Buick Lucerne for my mother. The car has had some issues
I purchased a 2007 Buick Lucerne for my mother. The car has had some issues. I currently am deployed to Afghanistan. Now, the car is making noise from the transmission, a suspected plastic plate on the flex plate between the torque converter and flex plate. I have been told this may not be covered, even with a warranty. I am now on a limited budget and will be expected to pay about $2800.00 for another bad design. I am a mechanic in the Navy and find it hard to believe that a car with less than 55,000 miles should have this kind of trouble. I am asking for some help to correct this issue.
Published: April 16, 2012
David of Biloxi, MS
Source: consumeraffairs.com

I was waiting at a signal in my 2015 Buick Enclave, I heard a loud boom. I
I was waiting at a signal in my 2015 Buick Enclave, I heard a loud boom. I looked thru the rear view mirror as I heard the sound of the glass shattering then it exploded. The glass exploded into my car, landing on the front seat, mid row seat and on the dashboard. The lady behind me witnessed the whole thing. She said nothing hit my car window as we looked for signs of anything on the ground and in the car. Im so thankful my children (who love the third row) were not in the car.
Published: March 27, 2016
C. of Palmdale, CA
Source: consumeraffairs.com

I like the look and feel of the Buick Rendezvous. It was in a price range t
I like the look and feel of the Buick Rendezvous. It was in a price range that I could afford. I think it was a good choice and its very comparable other models but I do like a lot of the features that this car has. I have a fairly large family and the Rendezvous offered the space that we needed to travel comfortably. With 3 kids space is important. One important feature that I like is it easily accessible for my husband and I to use because hes taller than I am and the seats are just comfortably for both of us. I think I would have preferred 3 row seating instead of two and for some reason by Side mirrors seem to be bigger than most cars. The body of it is big and I prefer it to be a little smaller. But other than that Im very happy with the purchase.
Published: June 28, 2018
Sylvia of Ottumwa, IA
Source: consumeraffairs.com

There are many different models to suit your personal needs. Everything fro
There are many different models to suit your personal needs. Everything from a classic everyday car to a more adventurous model. The prices and offers are fantastic and you always know youre getting a great quality vehicle. These cars are always sleek and modern. They look fantastic whether its just an everyday driver or a weekend cruiser. There are many different options that come preloaded. There are also many different aftermarket options you can add on to give it your own personal touch. The interior of my car is very spacious. There are enough seats to hold 5 people, with plenty of room leftover to make you feel comfortable and relaxed.
Published: February 1, 2017
Hailee of Hollidaysburg, PA
Source: consumeraffairs.com

I purchased a Buick LaCrosse Flex Fuel vehicle and have been having issues
I purchased a Buick LaCrosse Flex Fuel vehicle and have been having issues with my fuel system since using E85 gas. I was told that I could use regular gas or E85 because its Flex Fuel. I had my fuel pump replaced, had to have my fuel drained, lines cleaned and because of the E85 gas I used Im still having issues. The dealership advised me not to use E85 again. GM has a bulletin out since Jan. 30, 2017 saying E85 is damaging these vehicles but REFUSED to help me when I filed a complaint. DO NOT PURCHASE FROM GM. They will not back up their product ESPECIALLY since this is a mistake on their part! I will be contacting legal help concerning this matter.
Published: March 31, 2017
Heidi of Columbus, OH
Source: consumeraffairs.com

My 2015 Buick Encores engine blew at 40,000 miles on Christmas eve. It is a
My 2015 Buick Encores engine blew at 40,000 miles on Christmas eve. It is all under warranty. Theyre replacing the engine and that took a few weeks for the Buick dealer to get because there were problems getting the correct engine from GM. Then, when they installed it, it had a wrong part. The dealer had been trying to get that part from GM for weeks but no idea when they will get it. The dealer asked me to help by calling Buick Customer Service to escalate the problem of getting parts to the dealer. I have left messages every other day for over a week now and twice requesting a Supervisor but I still havent received a response from Buick. My car has been at the dealer a month and a half now, I have no car, no loaner, and still no response from Buick customer care. I recommend choosing a car made by a different company because what good is a warranty when they cant get parts to fix your car and nobody cares enough to return a phone call. Not a good company.
Published: February 8, 2019
Larry of Rosalia, WA
Source: consumeraffairs.com

Just leased a 2016 Buick Encore, base with interlink radio, non-touchscreen
Just leased a 2016 Buick Encore, base with interlink radio, non-touchscreen display. Cant see out back due to glare, fog or general distortion. This could be dangerous! I went to my Buick dealer, he took out another 2016 Encore to compare the camera. Same effect, blurry on second Encore. Appears problem is in camera lens. I tried adjusting the contrast, dark, light on the dash display switch. No effect except darker, blurry. Dealer had no remedy. I just traded in a 2013 GMC Terrain, and received a recall notice from GMC concerning the backup camera with interlink radio. There is a new software patch for the terrain. Perhaps there is a new software for the Buick Encore??? Any advice, fix??
Published: January 23, 2016
Lawrence of Hudson, FL
Source: consumeraffairs.com

I purchased a 2010 Buick Enclave CXL. This car is the most unreliable car I
I purchased a 2010 Buick Enclave CXL. This car is the most unreliable car I have ever owned by FAR. The steering column has been replaced twice, the car has leaked water into the passengers side cabin, and then the car leaked water again due to the sunroof rails and caused my Bose amplifier ($1000 to replace) to burn up. Today the wave plate for the transmission is gone ($3500) replacement. Apparently the wave plate is a consistent issue with any of the GM products but they have refused a recall. Also, the air conditioner will now blow in all vents except for the front blowers. Apparently an evaporator issue. I will never purchase a GM product again. It doesnt matter how beautiful a car is if you cant drive it because it is always in for repair. The scary and irresponsible fact is that the steering column and wave plate issues are very dangerous for the families driving the car. GM should take responsibility for their faulty parts and recall both. I contacted three different people at GM to discuss the steering column issue and they stated that because I didnt purchase the vehicle brand new that they wouldnt assist me. The car had 68000 miles on it when I bought it. I contacted them with 69,000 miles.
Published: November 17, 2014
Wendy of New Port Richey, FL
Source: consumeraffairs.com

There is a wide variety of cars manufactured by Buick to suit everybodys ne
There is a wide variety of cars manufactured by Buick to suit everybodys needs. Some for safety, some for technology and some for sporty. I owned a Buick Lasabre as my first car and that thing lasted me over 10 years plus what it lasted the person I got it from. Buicks are durable, long lasting cars. Also, the appearance is just beautiful. Its sleek and smooth yet tough. Its sexy like a woman yet strong like a man. They have upgraded their safety features and their technology features. You can pretty much make your own car now, haha. The capacity is whatever you want it to be. All you have to do is tell them what you want in a car and consider it done.
Published: February 14, 2017
Heather of Flint, MI
Source: consumeraffairs.com

Never do anything like this, but if it saves someone going through the pain
Never do anything like this, but if it saves someone going through the pain my family has, it is worth it. DO NOT PURCHASE A BUICK ENCLAVE. We were so proud of ours when we bought it, but have been so disappointed. Nothing but issues. Started with cracked transmission gear (which they DID fix). Then the front end issues began. Popping and rattling in the front end. Took it in and paid to have it fixed. Caused uneven wear on tires and had to replace those (and 17 tires arent cheap). Since then, have had front end done 4X!!! Finally a mechanic friend of the family told me to Google (Buick Enclave front end issues) and could not believe what I found. Evidently there are known issues that Buick has decided NOT to stand behind. Several of the complaints said that their repairs usually lasted 3k-5k miles and then came right back (at $1k-$2.5k a pop). Why do I still have it you ask? Because this issue is so known that the dealers I would like to trade with (definitely not Buick), comment on the issues. Dont take my word for it, Google it for yourselves!
Published: February 15, 2015
Brent of Brandon, MS
Source: consumeraffairs.com

2013 Buick Encore - August 22, 37K miles maintenance. Sept. 22, engine ligh
2013 Buick Encore - August 22, 37K miles maintenance. Sept. 22, engine light. 24th, told loose hose. Oct. 22, 2K miles later, engine light. They rebuilt engine (piston, rings replacement), picked up on 11/5/14. 11/7/14 engine light on, returned to dealer.
Published: November 14, 2014
Robert of Redwood City, CA
Source: consumeraffairs.com

I love this car! Its safe, a clean/solid ride with low maintenance. Takes a
I love this car! Its safe, a clean/solid ride with low maintenance. Takes a synthetic oil and doesnt need to be changed but every 7500 miles. Its a little slow picking up speed, but its pretty good on gas. Nice starter car or one for the pre-retirement stage of ones life.
Published: December 9, 2019
Candice of Randallstown, Maryland
Source: consumeraffairs.com

Buick Rendezvous 2002 needs to be recalled. This car already broke down wi
Buick Rendezvous 2002 needs to be recalled. This car already broke down with a leak in the intake, with only 58,000 miles. Apparently, this is a known issue with this car! This needs to be recalled!
Published: December 14, 2011
Denise of Winston Salem, NC
Source: consumeraffairs.com

They mostly have big cars. I like big cars but a few smaller vehicles would
They mostly have big cars. I like big cars but a few smaller vehicles would be really good to choose from. Other than that I like the car. I really do like the overall big professional look. It looks nice and I feel it runs well too, includes a ton of features as well. High passenger capacity and good storage for groceries, and I think its really good for traveling far and Im really satisfied. Its awesome that I can hold so much.
Published: February 4, 2017
Eason of Westerly, RI
Source: consumeraffairs.com

Gets stuck in first gear. In the shop over 30 days. GM cannot fix it. Car a
Gets stuck in first gear. In the shop over 30 days. GM cannot fix it. Car a lemon from day one. District Manager doesn’t get back to you. Very poor customer service. The interlink system shut off all the time. GM cannot fix that as well. Need to give me my money back. Also dealers keeps damaging the car when they try to repair the car. GM need to take the car back. Case open Since February. All I can say is this is ridiculous. Don’t buy GM.
Published: June 15, 2019
Todd of Orange, CT
Source: consumeraffairs.com

My car is a small sedan 4 wheel drive with black paint and 35 miles per hou
My car is a small sedan 4 wheel drive with black paint and 35 miles per hours. It comes with little safety features. It is automatic with 35 miles per gallon which is hard to come by. It is part of the 100 series in 2014 but is better than most 2016 models.
Published: February 2, 2017
Jesse of Tacoma, WA
Source: consumeraffairs.com

My 2011 Buick LaCrosse was the first (and last) Buick I have owned. The car
My 2011 Buick LaCrosse was the first (and last) Buick I have owned. The car is really attractive (on the surface) but has been a nightmare of mechanical and technical issues since the first day. On the day I picked it up it was raining really heavily and the windshield kept fogging up so badly that I couldnt see where I was going. Come to find out there was a recall on this, but the dealer didnt fix it before delivering the car. Within a week the drivers seat started to make this loud squeaking sound whenever I drove around a corner. After a half dozen attempts the seat has still never been fixed. Then the engine light started coming one every few weeks. This was supposed to be because of some software issue, but everything they fixed it never lasted and a few weeks later the light was back on. After 4 trips to the dealer it was finally resolved... I think. The transmission slips whenever I take off going up a hill, the front end has never been aligned correctly and the car drifts to the left, the paint is peeling off the rear bumper sensors, the transmissions makes a whining sound every time it shifts from 3rd to 4th gear and the list goes on and on. The dealer has been completely worthless in trying to fix any of these issues. Buick sent their regional manager down to my dealer to tell me the drivers seat squeaks because Im too fat. I weigh 195lbs which is not skinny, but Ive seen the other people who drive Buicks and they are not skinny either. Buicks customer service line has been completely worthless as well. Their solution was to offer me free oil changes for the life of my car... Wow! How about standing behind the car and fixing the problems? Ive been a lifelong GM customer (mostly Chevrolet) but have to say after this experience I dont think Ill make that mistake again.
Published: August 28, 2013
John of Wyomissing, PA
Source: consumeraffairs.com

I need a part replacement for an oil or transmission leak. Its not availabl
I need a part replacement for an oil or transmission leak. Its not available according to dealership and on back order...for over a week. While not a large leak, the possibility exists it may increase and prohibit further driving. Buick is a 2010 Lucerne and is also ready for a recall which was to be performed simultaneously. Is it possible a company as large as GM cannot ship said part immediately? Further, Jim **, Dealer of Orchard Park NY should return my calls and at least let me know of progress or lack thereof.
Published: February 3, 2012
Charles of Cheektowaga, NY
Source: consumeraffairs.com

Buick had the LaCrosse, Lucerne, Regal. A pretty good variety to choose fro
Buick had the LaCrosse, Lucerne, Regal. A pretty good variety to choose from but I went with the Lucerne cause I liked that model the most out of them all. It has leather seats which also come with the heated feature, it has steering wheel controls and 8 way adjustable seats and there is just too much to go through. There is no upgrade or personalization features except the memory seats but it really is a nice car. It can fit up to 4 passengers in my medium sized car and they dont have to worry about feeling crowded and it is really comfortable and all passengers enjoy it. I love the car a lot.
Published: February 22, 2017
Cole of Chicago, IL
Source: consumeraffairs.com

I purchased my 2011 Buick Regal CXL Turbo October 2013. There has been mult
I purchased my 2011 Buick Regal CXL Turbo October 2013. There has been multiple issues with this car, ALL electrical. The signals and headlights continues to blow and I had to change my battery twice in 2 years. I really like the idea of purchasing an American made car but this car is going to bankrupt me. I am now dealing with a blown fuse. GM had really failed with this vehicle. I ran into a lady with this make/model vehicle and she is experiencing the same issues. GM really needs to be held responsible for this. I have all of my receipts for service and with this vehicle, something has to be done!
Published: July 6, 2016
Latunya of Memphis, TN
Source: consumeraffairs.com

There are several different vehicle types and it made considering other opt
There are several different vehicle types and it made considering other options beneficial. I had never looked into crossovers before, and after looking at the model first hand, I was able to weigh the benefits. There were also many many upgrade and personalization options to choose from. I was able to customize the vehicle to my specific needs, and not have ones that were not ideal. The cars are sleek, modern, and stylish. Theyre also very ideal and comfortable. The designs werent inconsiderate to my daily needs and uses. Having a child and expanding my family, the vehicles offered plenty of space for everyone to feel comfortable while we travel together.
Published: March 30, 2017
Rachel of Gardner, IL
Source: consumeraffairs.com

They are amazing cars, they look amazing and they ride great. We are very h
They are amazing cars, they look amazing and they ride great. We are very happy with our purchase. They have a great look inside and out, very beautiful paint colors. I love the features of them. They are very easy to personalize and make your own designs. They have a great capacity and they are very comfortable to drive in and to ride in. I would highly recommend them to anyone.
Published: February 11, 2017
Amanda of Radford, VA
Source: consumeraffairs.com

We have a 2011 Buick Regal. Its a nice car, but it couldnt make it past 7,0
We have a 2011 Buick Regal. Its a nice car, but it couldnt make it past 7,000 miles before the check engine light came on three times. The first time it came on, it turned out that it needed a new timing chain and 4 new valves. The second time it came on, the fuel injectors needed to be cleaned. Then, time went by and after five months, the engine light came on for the third time because the car needed a new fuel pump. So far, everything has been fine with the car.
Published: July 2, 2013
M of Ann Arbor, MI
Source: consumeraffairs.com

Let me start out by saying that the Verano is a nice looking car. However,
Let me start out by saying that the Verano is a nice looking car. However, I have noticed that the transmission can randomly shift hard, and sometimes the car hesitates a bit when I try to accelerate. I hope this car doesnt give me any problems at all.
Published: May 8, 2014
Marc H. of Ann Arbor, MI
Source: consumeraffairs.com

Buick brand cars are fairly standard looking with some full size cars and s
Buick brand cars are fairly standard looking with some full size cars and some small compact cars such as Gran Sport, Buick Century, Buick LeSabre. Their full size cars are size of the biggest cars of all brands. I recommend the passenger options for the Buick brand. They have a lot of large, spacious cars and even their sport models and small compact models are very spacious with front and back seats.
Published: March 19, 2017
Dawn of Philadelphia, PA
Source: consumeraffairs.com

I have been arguing with customer relations about the brakes being incorrec
I have been arguing with customer relations about the brakes being incorrect on this car for at least 6 months. The brakes are smaller than what was suppose to be on the car as advertised by Buick. I went to replace the fronts and the pads on the car are smaller than the OEM replacements and it turns out I had to buy standard Lucerne pads. Then I had the rears replaced. OEM for the car dont match. Had to hunt and search and buy 2001 La Sabre pads. The car has 98k on it and uses a quart of oil every thousand miles. Cant get a dealership to diagnose it. The transmission has erratic shift and flare ups. Dealer cant diagnose it. If it doesnt have a trouble code, it doesnt have a problem is what Im told. The door trim is delaminating. Some of the pieces replaced before for the same problem. Oh its out of warranty. The wheels clear coat is coming off and these were replaced once under warranty for the same problem but its out of warranty.
Published: May 25, 2014
Timothy of Clinto Twp, MI
Source: consumeraffairs.com

I purchased a 2011 Buick Lacrosse in 2012, brand new in 2013. It began havi
I purchased a 2011 Buick Lacrosse in 2012, brand new in 2013. It began having electrical issues and as of this date has gone through 5 batteries. There have been numerous issues with computer sensors, air conditioning and overheating engine power. This vehicle has left my wife stranded on 2 occasions and on others it had to be towed to the dealership for repairs. I made Buick corp office aware of this ongoing issues back in 2013 and as of this date they advise that there is nothing they can do. Prior to the warranty expiring it experienced 1 cylinder failure and now after said warranty its experienced another cylinder failure. It only has 40k miles. This s the worst vehicle Ive ever owned. I will never purchase another GM product again. They do not stand behind their products. Buyer beware.
Published: February 10, 2017
gilbert of Los Angeles, CA
Source: consumeraffairs.com

I have owned a Buick for over ten years and it has yet to let me down. This
I have owned a Buick for over ten years and it has yet to let me down. This is a used car with a few problems from wear and tear. Has always been a well-performing vehicle that has the security and comfort I need with my disabilities. I can get in and out easily, which is a big factor in my choice. Furthermore, It has the durability that I want. It is definitely built to last. The Buick LeSabre is the perfect vehicle for me.
Published: June 15, 2018
Carol of Depoe Bay, OR
Source: consumeraffairs.com

Now that I know that the Buick Rendezvous is a money pit, I am certain that
Now that I know that the Buick Rendezvous is a money pit, I am certain that the dealer does not care about the quality and reliability of the cars it produces. I have sunk nearly 8,000 dollars into a 2002 Buick Rendezvous because I was locked into a car note and could not afford another car. Sad day when you want to buy American but the product is subpar to competitors. Not only that most of the owners of these cars dont even know that they will never be able to go more than 3 months without an expensive repair of some type, be it transmission, hub bearings, differential, cooling and heating, relays, window motors, power steering, etc., it goes on and on. I will never buy another Buick and hope others will take the time to research the product before they purchase this money pit. I love American products, I wish that the producers loved us enough to produce something that wont bankrupt you, or at least pretend you are listening. I have no transportation after paying 12,000 car note plus 8000 dollars + in repairs.
Published: January 14, 2012
Saundra of Twinsburg , oh
Source: consumeraffairs.com

The Buick Enclave is a joy to drive and great for long distances in respect
The Buick Enclave is a joy to drive and great for long distances in respect to comfort and safety. It is powered well but that fact does give it a thirst for fuel. I would recommend this make and model to follow-up drivers.
Published: December 1, 2019
Alan of Huntsville, AL
Source: consumeraffairs.com

I really enjoy my car. It is really wonderful, works well, and gets everyth
I really enjoy my car. It is really wonderful, works well, and gets everything done. It was quite easy to pick out. Buick is wonderful because they care about their customers and will help you find the car that meets all of your needs. I have a radio, television, and air bags in the front and back seats of my car. These came with a family plan that was no extra charge, just for safety. I found this to be really awesome and convenient since I have children and am generally transporting kids from school and such so it helps.Also, I got an upgraded sunroof for the summertime and it works amazing! It opens automatically with a small button that I have in the drivers seat so I dont have to fiddle with the roof while I am driving when I am in need of fresh air. And I love that this car has so much room and space for my family, kids, and even friends of friends of friends! Everyone can fit and we can carpool.
Published: March 18, 2017
Kayla of Statesville, NC
Source: consumeraffairs.com

My full review of this 2018 Buick Enclave Avenir is yet to be made as Ive o
My full review of this 2018 Buick Enclave Avenir is yet to be made as Ive only had it for a few weeks. However, to say Im completely satisfied out of the box that answer is a big NO. All the technology on this car can be quite confusing and to make that point try and call the OnStar service to find out about those things that are not clear in the manual and theyll put you on hold to go look in the manual. Really, their support people are poorly trained and somewhat useless when you call. No auto rain sensing windshield wipers which even the salesperson didnt know as he tried to convince me that we had them after Id called and had to turn them on and off in a rainstorm wed driven through. Connect 10 Bluetooth devices including your phone yet if youre using another device other than your phone, then your phone wont answer through the car. Hands free on the phone is one of the most important features a car can have for obvious safety reasons. Im still working out what I like and dislike about the car but with a car that costs you over $60,000 youd expect the simple things to be there and to work. On one last thing with Onstar, not sure whether they outsource it or not as have talked to a few who I cant even understand other than not being able to answer simple questions. Its a comfortable ride, quiet and great space when third row seats down but many other cars have that and the above problems not there. Just a bit disappointed.
Published: May 29, 2018
Peter of Rancho Mirage, CA
Source: consumeraffairs.com

Purchased pre-owned certified Lacrosse w/ 28k miles, from dealer in North C
Purchased pre-owned certified Lacrosse w/ 28k miles, from dealer in North Central Texas. In less than one year this vehicle has left me stranded twice. The second time the car failed, I was half way to the dealers shop. The car had to be towed the rest of the way. Timing chain issues and several codes flashed after vehicle was inspected. Dealer is now demanding proof of oil changes and attempting to back out of any warranty obligations. Purchasing a car on good faith and trusting GM to stand behind their products is a fools errand. No wonder the majority of folks in the US buy trusted and high quality Japanese automobiles. After repairs are made to my Lacrosse I fully intend to purchase a certified Toyota Avalon. Disgusted.
Published: September 13, 2014
elaine of Allen, TX
Source: consumeraffairs.com

I love the Encore and the convertible Cascada which is an awesome car but I
I love the Encore and the convertible Cascada which is an awesome car but Im sure its insurance will be really high. It has great handling thats both quiet and smooth. I love the color which is a beautiful chocolate brown and they have very sleek designs and styles, leather seating and are now more stylish instead of the older style bodies. I choose leather interior with heated seats, rear view camera, Sirius XM radio and as always, I absolutely had to have my OnStar. No exceptions!! The seats are extremely comfortable. Being that the ride is quiet, my passengers never have a complaint. Roomy, spacious and plenty of seating for me and the kids.
Published: March 29, 2017
Tara of Pryor, OK
Source: consumeraffairs.com

My 2014 Buick Regal exploded at 5000 miles on the highway. And I got injure
My 2014 Buick Regal exploded at 5000 miles on the highway. And I got injured and had to stay at the hospital for 1 week for burns and MRSA caused by the explosion in the Buick Regal. I am never buying a car made by GM ever again. Thanks a lot. I will never drive your cars ever again, not even if you give it for free.
Published: August 3, 2014
Jacob of Sanford, ME
Source: consumeraffairs.com

2010 buick enclave - After just 4 and a half years, the paint on the heater
2010 buick enclave - After just 4 and a half years, the paint on the heater knobs are chipping off. I take extra care of my car, and for this to happen after the warranty expires is disappointing. The peeling paint on the dashboard buttons makes my $48,000 car look cheap. Oh wait, it is cheap. Buick Dealership cant fix this and have basically told me too bad. I will not buy another Buick product.
Published: February 27, 2015
Jennefer of Joplin, MO
Source: consumeraffairs.com

I have a 2001 Buick Regal and is okay but it have its kinks. Not worth the
I have a 2001 Buick Regal and is okay but it have its kinks. Not worth the money and need to be cheaper. Have dashboard gas gauge don’t work. On many it don’t work. Mileage display goes out on most of seen. Hard to fix the issue without getting charge a high mechanic bill.
Published: May 1, 2018
Dionta of Belleville, IL
Source: consumeraffairs.com

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