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Electric Car Company Canoo Accuses Former Top Executives Of Corporate Espionage

Electric vehicle startup Canoo is accusing several former executives of corporate espionage by joining the company only to steal its trade secrets only then to start their own rival carmaker. According to Insider, Canoo filed a 58-page lawsuit on December 22 in the United States Central District Court of California against those now-former employees who joined forces in September to form Los Angeles-based Harbinger Motors.
The latter company is led by other executives who worked for other EV automakers, including Faraday Future and QuantumScape. Harbinger aims to enter the commercial EV market in the medium-duty, Class 4 through 7 segments.
Canoo named, along with several investors, its former vice president of corporate legal, securities, and global strategy, Michael Fielkow, who now serves as Harbinger's general counsel and head of corporate development. All told, Canoo has 17 claims against those Harbinger employees, including breach of confidentiality and fraud. Canoo accuses Harbinger of stealing its EV technology, specifically its "skateboard" flat platform.
"This is a case of corporate espionage by a group of serial grifters who infiltrated Canoo to steal its intellectual property (including its confidential information and trade secrets) and human capital," the filing states. The executives "always intended to own and control their own EV company. And they were determined to do so without letting anything get in their way," the suit says. It further accuses Harbinger of recruiting its employees.
Harbinger allegedly recruited at least 33 Canoo employees, roughly 66% of Harbinger's total workforce. Not surprisingly, Harbinger calls Canoo's suit "meritless." It goes on to counter that "while we cannot provide further comment at this time, we are confident in our position and will vigorously defend ourselves against any baseless allegations brought forth by Canoo."rnCanoo, which survived a near-death experience not long ago, has managed to secure agreements with the likes of NASA, Walmart, and the US military to supply variants of its EV van, which is unlike anything else on the market, including high-profile EVs like the GMC Hummer and Ford F-150 Lightning.
Canoo began production of its EV van in November and aims to have 15 units built by the end of the year.
Reposted From Source: carbuzz.com

Electric vehicle startup Canoo is accusing several former executives of corporate espionage by joining the company only to steal its trade secrets only then to start their own rival carmaker. According to Insider, Canoo filed a 58-page lawsuit on December 22 in the United States Central District Court of California against those now-former employees who joined forces in September to form Los Angeles-based Harbinger Motors.
The latter company is led by other executives who worked for other EV automakers, including Faraday Future and QuantumScape. Harbinger aims to enter the commercial EV market in the medium-duty, Class 4 through 7 segments.
Canoo named, along with several investors, its former vice president of corporate legal, securities, and global strategy, Michael Fielkow, who now serves as Harbinger's general counsel and head of corporate development. All told, Canoo has 17 claims against those Harbinger employees, including breach of confidentiality and fraud. Canoo accuses Harbinger of stealing its EV technology, specifically its "skateboard" flat platform.
"This is a case of corporate espionage by a group of serial grifters who infiltrated Canoo to steal its intellectual property (including its confidential information and trade secrets) and human capital," the filing states. The executives "always intended to own and control their own EV company. And they were determined to do so without letting anything get in their way," the suit says. It further accuses Harbinger of recruiting its employees.
Harbinger allegedly recruited at least 33 Canoo employees, roughly 66% of Harbinger's total workforce. Not surprisingly, Harbinger calls Canoo's suit "meritless." It goes on to counter that "while we cannot provide further comment at this time, we are confident in our position and will vigorously defend ourselves against any baseless allegations brought forth by Canoo."rnCanoo, which survived a near-death experience not long ago, has managed to secure agreements with the likes of NASA, Walmart, and the US military to supply variants of its EV van, which is unlike anything else on the market, including high-profile EVs like the GMC Hummer and Ford F-150 Lightning.
Canoo began production of its EV van in November and aims to have 15 units built by the end of the year.
Reposted From Source: carbuzz.com
Driving 45mph, when suddenly didnt seem to have power. Called my husband and he asked me to try a couple things and found out I only had 2nd gear. Had car towed to dealership where I was informed that clutch wave plate failed and required new transmission. Because Ive had the vehicle over 5 years, it wasnt covered under warranty. Cant believe with all the complaints on this transmission that GM isnt offering a recall or help with assistance. Ive talked 2 of my friends into buying Acadia because of my experience. Thank goodness they bought after 2010 which coincidentally GM revamped the entire transmission. Coincidence? I think not!
We own a 2010 GMC top of the line Acadia with only 45000km on it, its two owner car (87 year old man gave to his daughter). Its never towed anything and has had regular maintenance. I was taking the Acadia on Oct 22/16 over to my mechanics to have him check the urgency of repair needed for the power steering seals (they are bleeding which seems to be a very common problem for the Acadia). Upon driving the mere 4 miles to his business the vehicle started accelerating on its own. On a level surface it was actually increasing speed and required constant braking to maintain speed. Upon putting the car in park it was revving high.My mechanic tried connecting to the computer which gave no error message, disconnected the throttle body to confirm there was no debris or anything to cause spontaneous acceleration. He also disconnected the battery and reset the vehicles computer which had no effect. I submitted an online ticket to GM Canada on Oct 23/16 to bring to the companys attention the issue. Ive been contacted twice by phone to give the VIN number (provided to them on the online ticket Oct 23, left a voice mail to the case worker Oct 26 and again to a customer service rep Nov 3).My mechanic has identified the issue as being the throttle pedal sensor and seems to have successfully fixed the glitch however has warned me that since it has gone at such low mileage is highly likely to fail again. Im concerned to take it for long distance trips as this is the third issue thats occurred with this vehicle and is likely to happen again. To date weve had to fix the front sprayer for the windshield and we have the expensive fix for the power steering rack and pistons upcoming. Im severely disappointed that a car with such low mileage has such issues and am worried what future issues are upcoming. That said my mother enjoys how it handles and is everything she wants with a SUV. I just wish it had less problems.
2013 GMC Acadia Denali with 13,500 miles. The driver seat bezel is cracked. Brought it in to the dealer for warranty repairs. Was told by the dealer that this problem is very common and there is no stock available to fix the seat. I am now on a waiting list to get it fixed. Because the crack is so bad I now have packing tape holding the electronic seat controls from falling out of the seat housing. Since this is so common, why is there no re-call and why isnt GMC doing more to keep up with the parts demand?
I got a 2016 gmc acadia in oct 2015. Weeks after I noticed a noise coming from the engine. Took car in Dec 2015 and was told there was a problem with the sln valve faults p05cc, p05cd, p05cf, and p05ce. Dealership replaced all 4 actuators. Contacted gmc and told them that my vehicle is a lemon. Earlier this year started to have same problem informed dealership. Sunday 8/7 coming back from an outing got a ln alert on dashboard engine overheating. Had to pull over. Had vehicle towed to dealership, diagnostics engine is damaged. They had to order a new engine which will take about 2 weeks. Contacted gmc, open case and have not heard back. I just want for them to buy my car back because they sold me a lemon. Brand new car I should not be having these problems.
I purchased my 2011 GMC Acadia Denali new and have always serviced at the dealership. Two weeks ago my engine stalled at a stop sign. I had it towed to the dealer thinking it was the alternator, but turns out my engine went with only 58,000 miles. The dealer contacted me yesterday after the vehicle being there for two weeks now. They informed me that the bill will be $9,500 and that GM will cover $4,300 and I will need to cover the $5,200 balance. I had just replaced the defective navigation system in February 2018 which entailed replacing the entire radio as well. I have been loyal GM customer my entire life with all of my new vehicle purchases. Unfortunately loyalty does not seem to really matter with this company. I had been planning on buying the new 2020 Cadillac XT6 next year.
I purchased my 2008 GMC Acadia in January of 2012. I loved this vehicle because of the features, space, and overall I thought I could trust GMC. Plus, I was expecting my first baby and thought this would be a great family vehicle. I never noticed that my car charger did not work, thought it was the charger but after 4 of them it turns out it was the truck! The dealership did not want to fix it. Then I noticed there was a noise in the tires, dealership wanted to charge just to look at it. Then, the windows wouldnt go down, now, the darn thing wont start! When I am driving, the truck wont go! This is so darn dangerous and GMC tells me I have to fix it myself because they are not responsible. My truck wont start and its the gas pump that was defective from the get go. I will NEVER buy GMC again. They need to take responsibility for the garbage they sold.
Ive just purchased this 2007 Arcadia four months ago. Was excited at first, but now really disappointed. Audio system isnt good at all, goes on and off. Now it been out for a month. All these reviews I been reading, people have the same issue and GMC not trying to make it right. Thinking about trading it already and not purchase anymore GMC. Because its sad the money they made off people and dont make an attempt to make it right.
I purchased my GMC Acadia new in February 2008 and have taken excellent care, keeping up with all the required maintenance. In October of 2011, with approximately 50K miles the transmission failed and had to be replaced. My car now has only 84,000 miles, which means, 34K on the new transmission and the car is currently in the service department at the dealership where I purchased it and where the original transmission was replaced, they confirmed that the transmission does need to be fixed or replaced again and Im expected to pay for it. The original transmission should have lasted at least this long and its unreasonable to expect that I pay for a third transmission on this car at only 84,000 miles.
This has been a very good vehicle overall. Have had no real issues with vehicle mechanically or otherwise. Vehicle has good performance and fuel use. Good overall vehicle for traveling and local use. Comfortable and easy to drive. Would recommend this vehicle to anyone looking for dependability and comfort for a good price. Has all the high tech things that make a vehicle easier to own and use.
I trade in my Pacifica for supposed certified GMC Acadia and that was my biggest mistake in my life. Purchased the suv with 30,000 miles and with only 62000 miles spend 4000, new transmission, 300, Throttle body. Suspension, 700. New rotor, 500. Stability track service and counting. Dont ever get a GMC truck if you dont want a headache.
I just bought this 2007 Acadia less than 11 days ago. Come to find out my transmission is no good. I put all my money down and it giving me problems will giving me my money back. I wish I would have known this when I was looking for a vehicle. I would have never bought this one. Now Im out of the vehicle again and no money.
I own 2009 GMC Acadia SLT-1. This is the nicest vehicle I have ever owned so I have strived to take really good care of it. For the last few months, I have been experiencing an issue that seemingly cannot be resolved! When I am driving on the highway and I achieve the speed want to go and let off the gas and the vehicle would coast, it starts what I refer to as missing. It has not given off any codes and I have had it checked out by two mechanics. The problem is getting worse! Without a code and the lack of anything obvious, it cannot be resolved. The last time I took it in, the transmission fluid was low, which makes me wonder with all of the posts on transmissions going bad in Acadias, if it could be my transmission. I do not know what to do and am writing this in hopes someone has had similar issues and can share your experience and maybe your end result! HELP!!!
Recently, I have been noticing water coming down into my GMC Acadia during rain fall, to the extent that the car carpet was soak in water. I noticed the traces of water under the driver side dashboard and the holding handle on the front passenger side. Please, does anyone know the cause of this leakage?
We bought this Acadia 2 years ago, first we werent shown the Carfax. No signed copy in contract, 2nd dealership wont honor extended warranty. But anyway we have had CV joints replaced, motors in both windows, ignition locks in start position. So it constantly starting, back hatch bangs and jumps like its falling off, oh and the transmission had to be replaced to the tune of $7,000. Warranty but still put out $400 deductible. But we had to go to another GMC dealership for acknowledgment of issue. Purchase dealer told us nothing wrong, after the 5Th visit. They said, Well if you put 4 or more people in it and go on a 30 degree grade that thats how it runs. Then why would I buy a 7 passenger 3 row seating SUV? Oh and also the brackets that hold down the seating are rusted. They said that is normal wear? And now today when I pull out its driving like theres a flat tire. But no flat.
2008 GMC Acadia SLT-2 - I purchased this vehicle a few years ago and absolutely loved it. The timing when the warranty expired and the problems began was very coincidental! Power steering went at 70K miles - had to replace the pump and rack and pinion. The low tire pressure lights keep coming on as well as the check engine light. Now, when stopped at a light, the vehicle feels as though it wants to charge forward and the RPMs run wild. A few times Ive been in the car with my children where it stopped running or wouldnt start and let out a loud noise when I tried to start it. I am a single mom and unfortunately cannot afford these repairs let alone a new car!!! Ive had other problems with the moonroof leaking into the overhead lighting as well. I never thought a car with the price tag that the Acadia comes with would have so many (expensive) issues and so little support from GMC. I currently only have 82K miles on the car, which isnt really that high!
I purchased my 2009 GMC Acadia from the dealer 15 mos ago. There was no problems until my headlights started flickering. I carried to the dealership to find out my HID lights have melted the casing so I had to get a headlight assembly that which cost $1373.04. They said that it was not covered under the warranty. It shouldve been electrical. Why? Its HID lights get hot enough to melt the casing. There should be a recall on those.
Well after scouring the forums I think I have my opinion and the problem with the front engine mount on these vehicles. If the oil filter is removed during an oil change, oil will drip down and into the front engine mount regardless of the rubber hood. After a while it seems that the oil deteriorates the rubber inside the mount causing it to fail. This is a design flaw for sure. Sure the oil could be pumped out of the engine but still oil can seep down when the filter is removed. Yes, we have also had the steering rack/pinion replaced at 20K miles, and now this. I will never buy another.
2011 GMC Acadia 49000 miles, water pump went out. Noticeable loose transmission gear issues, i.e., parked on a decline, driver puts into reverse gear and vehicle rolls forward two to three feet. This also happens when on an incline too. Plus, long period to wait for transmission to change from one gear to the next, such as from park to reverse and reverse to drive. After the water pump had been replaced, cars frame is noticeably creaking when going around corners/turns.
Bought a used 2010 GMC Acadia from sister-in-law Feb 2015. It had 113000 miles. Ive only put 6,000 on it in a year because Im scared to go anywhere. I know for a fact she took care of it and had all paperwork for maintenance. Shortly after getting the car, the power steering completely failed almost causing a wreck. I had to replace the entire steering system which cost me $2k. The check engine light was on and I thought it was a tune-up, but it registered timing chain and camshaft. Big Bucks. Im cutting my losses and getting rid of this piece of crap. That was my first and last GMC.
I have 2009 GMC Acadia. My power steering started having issues to the point that I should not be driving it and cant afford to fix it. Trade to trade it in with that issue does not work. I have seen lots of people with these issues. Make it a recall. This is why people stay clear of American cars .
This car has been the worst thing that has ever happened to me! Problem after problem! Transmission replaced, continued to have problems, water leaks, actually water pouring in car from dvd player and interior lights, had recall years back, said they replaced tubes, paid for this same problem a few times, then got so bad and complained, they finally sealed it all up and replaced the headliner that was completely water stained! Radio went out due to water damage and I had to pay because they said it was the fuse box! Radio and dvd worked shortly, then back and forth with nothing. I have driven car for over a year with it working/not working. When it doesnt work, no onstar either! So a lot of good the emergency phone is to me! Towed back to the shop again today! Engine light. Running horribly. Put in reverse, jumped forward, rpms shooting up, sounds like something dropped into a woodchipper from under the hood. Oh and headlight is filled with water. First and last GM I will ever own! Its a pretty looking package, but its a pandoras box. GM is bankrupting my family! Thanks GM, youre the best!
I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It drives very smooth, it has a ton of space to fit my family, and has a luxurious feel to it. We have 5 kids, three of which are teens. They require a lot of space for all of their activities and this car provides me with the space to fit everything. We also travel a great deal so space is important. A couple of the accessories pop out every now and again so that could be better. One of the air vents falls down occasionally, as well as one of the rivets on the headrest, but they pop back in. Other than that, we have put a ton of miles on the car and the only problem we have had is that we need to change the tires.
We bought a used 2007 Acadia, I love it. I needed the roomy SUV. I have twin granddaughters, 2 yrs old, that I watch while their parents work. I also take my 80-yr-old parents where they need to go, so I needed the room. My Acadias AC quit!! I didnt need that. I took it to the dealer where I bought it, they said my ac line had rubbed against a bracket and had a hole in it. OK, I thought it couldnt cost that much to replace a line, Wrong!!!! The line is in behind the motor, against the firewall of the SUV and that they would have to pull the motor to get to it!!! COST: estimate is over $1500!!! I cant afford that. I retired the day before from driving a school bus, no way can I afford that. The next day I took it back to the dealership to trade it in. I gave $14,500 for my SUV just 5 mo ago, so I thought I had paid enough on it to at least get pay off, Not!! They offered me $9,600 for it because they would have to fix AC!!! So far, I havent fixed the AC, I will have to rent a vehicle to take my parents on vacation in Sept. This is just crazy. If anyone else has had this problem, please let me know if there is a better solution to this problem.
Ive been having several issues with this vehicle. 2nd injector gone bad in less than 90k miles. It seems to be a known issue with vehicle but they refuse to take responsibility for it. Dealership deals with this same issue with multiple customers with no assistance or acknowledgement at all from manufacturer. Reached out to GM and received no assistance at all.
Bought a 2009 gmc Acadia in 2010 that was supposed to be an execs vehicle. Paid over 50k when said and done. We have 17 pages of repairs already. Steering was replaced 5 times and is making the same clicking but gmc feels I should pay to fix it. Whenever we gas up the truck wont start. They force you to do all kinds of bs maintenance to keep your warranty which ironically never covers the issues or parts needed. In addition there have been at least 9 recalls in 5 years. Will never buy a Gmc vehicle again.
Back in 2008 when GM was in trouble financially and I needed a car, my family purchased an Acadia. Part of our decision-making process involved supporting an American company. We really liked/like the car - the reliability is the overarching problem. To begin, there were a number of recalls resulting in many hours overall waiting at the dealer. If that were the only issue, I could deal with it. Unfortunately, that is just the beginning. We started having problems with the engine coils failing. First one - $400, a month later, another - $450. Four months later, one of the same coils that we had replaced and a different one - $660.00. Six months passed not without repairs (new radiator $700) and now the coils are a problem AGAIN! The dealer now tells us that ALL of the coils, the ECM and the catalytic converter all need to be replaced pursuant to a bulletin #PIP5038B which states if there are certain failure codes, which were present for us, that replacing less than all of the coils and other stuff, would result in future failure of the coils, problems with the brain and emissions. Total for this work - $2,931.72! Picked the car up and before arriving home, check engine light was back on! Can you believe it?? Dealer now states, which to be fair they had been working on and thought they had corrected, that the fuel injector is too clogged as a result of the coil problem and will need to be replaced - $765.00.My gripe - The coil failure appears to be a recurring issue which the dealer did not service properly initially replacing them one at a time resulting in our having to pay $1,510 only to have the same problem 6 months later. In that time, GM learned that they could not fix the problem 1 coil at a time and alerted their dealers in the bulletin. They learned while I paid but when the problem resurfaced due to the failure of their repairs, instead of offering to make good and apologizing for the additional inconvenience to me, they charged me an additional $3,000 which didnt fully fix the problem and now requires another $765. Who knows if that will be the end - perhaps there is a problem yet to be discovered with another fuel injector?I have spoken with the executive office and they offered to pay 50% of the current repair OR give me a voucher for $3,000 toward another GM product but I do not feel that this is fair compensation. I have had to expend $5500 on this car this year alone - not taking the additional $765 into account. One other note, GM continues to throw out that my car has high mileage which is a factor in the amounts they would offer. I purchased the car to drive, not preserve. I have taken care of the vehicle. Are GM cars only meant to go 100,000 and then die? Volvo and Toyota owners seems to expect 100s of thousands of miles but GM no? I dont see them advertising that.What would I like? For others to know of the problem. To be fully reimbursed for the monies we have had to expend in repairs to the coils so I can reinvest them in a new car that will actually work. Thanks, I would appreciate your help!
For those of you who are researching Acadias for your future car, I would like to share that my 2014 Acadia Denali has been to the dealer 5 times for repairs/replacements parts in the past 9 months. My car currently only has 13,600 miles on it. At 4900 miles I had the Vacuum Brake Booster replaced. At 8500 miles I had the Master Cylinder Replaced. At 8900 miles I had to have the car towed because the stabilitrak went out and they replaced the Brake Pedal Position Sensor. At 10,400 miles they replaced another Vacuum Brake Booster. And finally at 13,600 miles I had the Evaporative Emission Canister Purge Solenoid Valve replaced. All of that happened in the first 14 months of the car. I now own a very expensive car that cannot go an oil change without multiple repairs being made in between. GMC has been non responsive until my state DMV contacted them. It is so disappointing to purchase a car that has no integrity and then try to work with GMC who only will respond if I escalate to a legal matter. I would think GMC would be pretty embarrassed to know their car has had so many failures but they are not even interested. Who knows what my 2nd year will look like but I would have wanted to have read this information prior to my purchase. The dealer making repairs has been nice, but again it is a such a pain to go up there 10 times for drop off and pick up. I traded in my MDX because the Acadia had bigger 3rd row and other features I wanted but in the end I will take a smaller car than drive a car that I constantly have to worry will break again.
2009 GMC Acadia SLT - Well, lets start after I bought it new in 2009. 1ST day after getting home the Sun roof was leaking, would not seal all the way closed and the right headlight went out. Next issue was about 5100 miles when I went to shut the car off and pull the key out and it stayed running until I put the key in and out several times to shut it off. Around 25000 miles was 2 motor mounts that came loose or Broke they never said? DVD players crapped out shortly after. Both screens and the box under the are rest replaced. 3300 miles - the steering started making a clicking sound and squealing sound. This was the rack and pinion and power steering pump. 37000 - the car just shut down while driving on the interstate. 40000 - water pump went out. Around 45000 - started the loss of coil pack#2 in the motor. 47000 was coil pack#4. 51000 was coil pack #6, after picking it up after this replacement on the way home its started bucking again at 45MPH, guess what? Coil pack #1 is gone. This car has been the WORST US made piece of crap I have ever owned. GMC, I will never buy again nor will my children. GMC was purchased at Ferman Automotive Group in Tampa with Financing $58600.00. All repairs were done at GMC certified dealership in Orlando Florida.
Our 2009 GMC Acadia had 60,000 miles when it started having mechanical issues. The GMC Acadia had placed us in catastrophic danger as the engine shut down while we were driving at 65 miles per hour on the L.I.Expressway (New York) in the late evening. However, we luckily--by the grace of God--was able to verve (steer) off the HOV lane without being injured to the shoulder lane. Many passing cars recognized our emergency situation and provided space for us to move from the HOV lane. We were stranded for about 2 hours in the late evening waiting for a tow truck. The next day, we had the car diagnosed & serviced. The technician informed us that cylinders 3 &5 were misfiring. The coil pack was blown. The water seeped in the engine and battery areas. The electrical system was comprised by the water seeping in through the front windows and front hood.In addition, the Bose stereo, navigation system, back up camera were comprised by the electrical system problem. The repairs will cost approximately $5,000 to $8,000!! This is appalling & disgusting. The warranty has ended and the repair costs are beyond our means. We are demanding GMC to buyback these LEMON GMC Acadias, as it obviously has many design flaws &mechanical flaws. SHAME ON GMC to expect consumers to continually be disrespected by design & manufacturing mistakes.
I have a 2014 GMC Acadia that I purchased new. I have had a hesitation upon inclines for the past 6 months. Service says theres nothing wrong. Tech took a ride with me and confirmed he felt the hesitation too but computer says nothing wrong. Ive complained about it three times already. So now I have had my car almost stall twice in three days with my two kids in the car crossing over an extremely busy two-way road. The check engine light went on both times it occurred. Now my Acadia with 17,000 is at the dealer getting a new fuel injector!!! I will never buy another GMC!!!
I purchased a 2012 Acadia with 55K miles a few years ago and honestly it was the best riding and most spacious truck I have ever owned. I loved it until it started have random issues with engine light going off all the time and it was always another sensor that need to be replaced. Finally a month before the warranty ran out the engine light was reading timing belt (dealer said stretched and needed new at $3,000). Truck was running fine as I saved up the money for that. Then when I did bring it to the dealer to get new timing chain they told me the next day that it had camshaft engine failure and it would cost me $8,800 to fix it.I still owe 11,500 on it and trade in is $9,500. Ran fine when I brought it in and now does not run at all. Contacted GMC and they were very in telling me they would not honor the warranty that ran out a few months ago even though the engine and chain failure was well within warranty. GMC and the dealer agreed to discount the engine to $6,400 but that only puts the price were it should have been in the first place. Found some records at the dealers that says engine went in 2013 with 2,600 miles on it too.That for sure means GMC is well aware of this engine chain and camshaft problem but refuses to acknowledge it or take responsibility for it and that BUCK STOPS HERE... Small claims court here we come... Sorry for all you others out there that purchased a GMC product as they were a great company 15 years ago until they decide to go the route of Ford in 1975. Just bad trucks and customer service until they almost went out of business.
I purchased a 2011 GMC Acadia with 25,000 miles. I never missed an oil change and updated within 3 years of purchase. The gas pedal became very stiff, causing the car to quickly accelerate. Need to be replaced. The fuel sensor broke and needed to be replaced. The driver side air modulators broke causing hot air to blow. Needed to be replaced. The driver side window control panel broke and needed to be replaced. The hood support rod broke. The radiator broke and needed to be replaced. The radio broke and need to be replaced. The air conditioning blows hot and needs to be replaced. The engine mounts all broke and needed to be replaced. The engine is now dying and was recommended by my mechanic to get rid of the car. He says I need a new engine. I still have a $7000 balance left on the car and it is worthless.
2010 GMC Acadia Blown Engine - Family took vacation to Colorado from Oklahoma Summer of 2015. Two hours outside of Denver @ 75mph engine shuts off. I barely get the SUV off the road, lucky we werent killed. Tow to SUSS GMC in Aurora, Colorado. Explain situation hoping to get the car up and running as we are on vacation. No Loaner car, No help with a rental car and 3 days later they say, Blown engine that will be $8600. The vehicle is 4 months out of warranty with 87k on it. This car already had one engine replaced under warranty, and now less than 20k later the replacement engine had blown. Obviously defective and poor workmanship and diagnosis by Ferguson GMC in Oklahoma.Nobody will stand behind the vehicle. Its sad. Im a GM guy. First car was a 68 Impala my grandpa gave me. I have had 7 GM since high school. What a disappointment this is... I cant get anybody to work with me or give me any help at all. My Supervisor Specialist has yet to call me back in a weeks time. Customer Experience - 0, Customer Satisfaction - 0.
Noticed 2015 Acadia 8 months old volt meter starts off ok. Then while driving goes down to 12 volts. Then after a while up to 13-14 volts. Then after a while back to 12 volts. Will bring it into the dealer soon. Anyone had similar problems?
I purchased my 2012 Denali from an Authorized dealer in Anchorage Alaska. I live in a rural community in Alaska and had my car barged to me in Nome Alaska. I have serviced my car 2 times a year with our local mechanic. My car as less than 25,000 miles on it. I drive less than 4 miles round trip to work at 25 to 30 miles per hr. This car has never been ran hard. This SUV is now in Catastrophic engine failure!!! The only way to check on what is going on with it is to pull the engine. If there is an issue with the engine we should just replace it due to the cost of whatever could be the problem and no guarantees it will not happen again. My mechanic explained that this is a known issue with these engines and there is no way of preventing it from happening even if we replace the engine!!! I feel like I have a beautiful piece of junk. I loved everything about this SUV. I paid top $$$ to have a nice reliable vehicle. I will never buy a GMC again.
Like everyone else....My 2008 GMC Acadia is having transmission failure. AGAIN. This will be my 3rd transmission in this vehicle. My first replacement was 30k miles ago, and now its in the shop again. I had my transmission rebuilt last year because right when I hit 100k miles I started having problems. It ended up being everyones favorite, the wave plate. Now, they are telling me its the torque converter. Before this vehicle, I had a GMC Sierra which was covered under the lemon law due to serious brake problems. After fighting them for so long on that truck, they gave me this vehicle. What a nightmare it has been.I wrote GM an email with screen shots of many of the complaints in this forum. Along with many other complaints and stats that I found regarding the bad transmissions in these vehicles. I then contacted them via Twitter and phone. They told me they will pay 30% of the repair. Wow GM, how kind of you. I have had every problem documented, leaks in the vehicle, electrical failure, car just stopped running when I was going 75 on the 405 in LA at 11pm at night. That was fun.I am now fighting them on this transmission repair. This transmission should have been recalled. Worst part of it, this is just an old transmission from a previous Acadia that they rebuilt and are trying to charge me $2,800 for. Its not like they recalled it and fixed the issue, then built new transmissions. Its going to have the same exact wave plate issues, because its the same transmission! What dont they get about this? It has been such a battle with GM over the last 8 years. All I want to do is get as far away as possible from GM & GMC. They have no love for their customers and do not work hard enough to give anyone a reason to stick around. Their new CEO better start working double over time.
I purchased a GMC 2007 Acadia new. It has a squeaky steering wheel, has had a/c blower replaced four times, leaks into master cylinder, suspension problems, coolant system problems and constant headaches over drain tubes in sunroof clogging and leaking water into drivers compartment causing carpet having to be pulled up and dried. The sunroof issue was under warranty and first dealer wasnt going to do anything until I contacted GM. Their solution was to blow out drain tubes every oil change. It clogs quickly so I am running back to dealer and got sick of it and sealed sunroof off. All other problems after the warranty, from 2 months out and on. No more. GM. Poor quality engineering.
My Acadias transmission went out on a trip to KC. About 4 hrs away from home. When it was put in Reverse it went in Drive & vice versa. Finally it went forward when put in Drive but RPMs stayed at 5,000, it wouldnt shift gears to go over 50 mph. I was on interstate. Top speed is 75 but people in KC drive A LOT faster. Im surprised my daughter & I got back to the hotel safe & sound. My insurance covered the tow to the closest shop. They would only pay $100 or less for the tow. I will have to drive the 4 hrs back to get it when its fixed. 8 hr round trip. Ill have to miss a full days wages or use my only day off for the trip. I couldnt be more upset. It was a Saturday when it broke down so naturally about every tranny shop was closed. I got a hold of 1 hardworking mechanic that was still at his shop to see if hed work on it. When I told him it was a 2008 GMC Acadia he said theyre known for bad transmission. I wish Id known that sooner. This is my only vehicle. I wasnt going to call someone to come that far to pick us up. My only option was to rent a car to get home. I have no idea how I will make it back to get the Acadia after its fixed & who knows how long itll be before its fixed. I cant afford a rental the entire time so Ill be without a car. How will I get to work to be able to pay for this? This just happened yesterday so I havent heard back from the mechanic yet. I will write another review about the exact problem & solution later. Im definitely giving GMC customer service a call tomorrow & will never purchase from GM again. Lots of people are having the same problem, I am with their Acadias. Ford here I come!!Updated on 09/23/2015: I was not able to find out what went wrong with my transmission. It was sent to my warranty company for them to determine the issue. They chose a rebuilt tranny to replace the first. The torch converter was bad. They sent the second rebuilt tranny. I was told the Acadia was fixed. I went to KC to pick it up 4 hrs away from home. It made it about 75 miles when the RPMs flew up to 5,500 & the engine lost power. I had to drive the other 3 hrs home with it in low & manually shift gears. Its been at another shop for a week now & I havent heard back from them. The company that supplied the rebuilt tranny will pay to have it fixed. The main issue is Im paying $350 a month for a car I havent been able to drive for over a month & the car I want to trade this pile of bolts for will be sold before I can get this thing fixed! I do not blame the mechanics or the rebuilt tranny company for all the trouble. I blame GM for a very poorly designed transmission!
After working hard for many years and striving to purchase what I thought was a top of the line vehicle - I purchased in July 2013 a used GMC 2010 Acadia SLT AWD fully loaded coming off a 3 year lease. I cannot afford a brand new one with a sticker of $45,000. The vehicle had extremely low mileage 33,000 miles. I wanted a larger, heavier vehicle with AWD to plow through the Michigan snow. I need a vehicle with low miles as I drive annually 22,000 per year. After one year of ownership, the vehicle had the typical Rack noise which is described in many forums was supposedly fixed by the dealer. This fix lasted one year and the rack once again is starting to thump at low speed turns. To fix this rack even though it was replaced a year earlier is $1000. In the 2.5 years that I have owned it I am now at 87,000 miles. I regularly changed the oil faithfully every 5-6,000 miles. I used synthetic oil as was told to me to do at the dealer. I did this because I was relying heavily on the car to last me to 160,000 miles or higher. That was not to be.4 days ago my husband took the car and the vehicle completely died on his way home. No lights, no warning, no nothing. We thought it was the battery and replaced the battery. You turn the key on vehicle to turn it over and nothing. My husband is not a professional mechanic but knows a lot about vehicles. He got under the vehicle to see what was going on and decided to try to turn the crankshaft -- it was completely seized. Yesterday the vehicle that I thought was finally one that was going to last now is going to cost at a minimum of $3000 to $6000 to repair. I am so upset and so frustrated with the way the Chevy/GMC vehicles have major issues with miles greater than 70,000. I dont know yet how we are going to pay to fix this vehicle. We are right now waiting on the official diagnosis from the dealer.Yesterday they called and stated it is for sure an internal issue and needed our permission to tear it apart. Once and if we fix it (not going to be able to afford the fix probably), I will never be able to trust the vehicle again. 2 weekends ago we had a basketball tournament and had 2 other children in the car with us over 100 miles away from home. Thank God this vehicle did not break down in rural Michigan that far from home. We are unsure if the root cause was the timing chain that seems to happen to these SUVs. I wish I would have spent hours investigating and reading reviews on this vehicle as I would not of purchased it if I had known this. I am very scared if we do decide to keep it that the transmission will go next.I had a Chevy Venture van which the transmission blew up at 80,000 miles and the whole car pretty much fell apart. Power sliding door stopped working, automatic windows stopped working along with the rear back wiper. I thought I would give another chance to GMC/Chevy to prove me wrong with a top of the line vehicle but I was wrong.My advice on these message boards is this - do not keep these vehicles more than 70,000 miles. They do not last. I have decided after the 2nd lemon from GM/Chevy I am going to try either a Ford Edge or Chrysler Jeep. I plan to purchase something with a better warranty than what GM and Chevy offer. GM and Chevy have lost my business once and for all.Updated on 02/23/2016: Today is February 23 and it is Day 25 since my 2010 Acadia blew up. After 9 days of diagnostics the final diagnosis was a spun rod bearing went in the lower end of the engine and it experienced catastrophic engine failure. A new engine will need to be installed if one can be located. After countless hours speaking with GMC and due to the fact that I am just shy of the 5 year mark --- GMC agreed to pay 60% and we pay 40% for a new engine. Total out of pocket expense will be around $3000.00. The dealership was kind enough to give me a rental car while this mess is figured out. Total fix for an engine swap is about $7500.00 for a vehicle that is at 87,000 miles. I am detailing the saga here of dealing with GMC and how many hours my husband has been on the phone trying to get this resolved.An engine was located and arrived at the dealer on Feb 16th. On Feb 17th we were told the engine that GMC agreed to split cost with us arrived missing parts. The dealer stated this was unacceptable and sent the engine back and requested a new one. After 22 days at the dealership we are still waiting on an engine. I believe engine availability is so limited right now because GMC is having to replace so many of these 3.6L V-6 engines. So the saga goes on. So the saga goes on. For something to happen in January – I am really hoping to have my car fixed in March some time! An engine was located and shipped to the dealer.
I purchased a used 2008 GMC Acadia in May 2017. Ever since I purchased this vehicle I have had nothing but problems. I purchased this vehicle because my daughter is a senior in high school and I knew that we would be needing it to travel from state to state for college tours. Ever since I purchased we have not been able to travel because of the continuous light to come on, continuous codes that comes on and it causes the car to run horribly. I am spending $20-$30 a day on gas and Im also noticing that the oil is just evaporating but Im not seeing it on the ground. I continue to take it to the mechanic. He continue to fix things that the codes gives him. Im still spending money and Im still not getting any results.I have not been able to travel in this vehicle because I refuse to get on the highway with my child and breakdown in the middle of nowhere. What we need to do is start a petition with GMC because if everyone is having these problems then it is a serious problem. I am to the point where I am ready to start a lawsuit. I mean lets be honest. What are we waiting for. Either us or one of our loved ones to die and is known death trap. There are so many recalls on this vehicle that all of them should be just called in and repaired. Apparently its a problem with GMC assembling the vehicle and they do not want to own up to their responsibilities and its not fair to us that our lives are at stake. Im also tired of the ongoing altercations with the mechanic and my money that I keep on spending.
I have a 2013 GMC Acadia with 20,000 miles that has to have the entire engine replaced! After a 2006 GMC envoy horrible experience it took years for me to even buy a GMC again. The envoy was two years old and transfer, several electrical things, hinges for back door, headlights, pedal adjuster all went out. At 3 years the engine cylinder blew, I had a elevated case with go and they did nothing for me at all when the engine blew! Finally a GMC service manager got the job done and I traded that piece of crap lemon in! Now I have engine problems with yet another GMC? Unbelievable! I either pick winners or all GMC cars stink! I can only imagine the problems I am going to have now!
I own a 2013 GMC Acadia. The issue is this - upon initial start and driving within the first 600 ft there is transmission calibration noises which range from a light bumping noise to a major thud. The other day I was driving most more than 30 km and the transmission make a thud - sounded like I hit a boulder on the road. We immediately pulled the vehicle over to look for an obstruction on the road. There was nothing - not even a pothole.The GMC dealer where we have our vehicle service and was purchased from have not been able to come up with any diagnosis for this problem. They have acknowledged verbal that there is an issue - however the service report comes up clean. What a joke. We paid and are paying real money for this vehicle and it should run properly. Repairs need to be done and yet nothing has been to say Im disappointed is an understatement. It seems to me that the challenges are the fact that no one in North America can actually build a reliable vehicle that will run for longer than a mop head from China. Maybe we should start manufacturing there - at least then we could afford to replace a vehicle every 20 thousand kilometer.
We bought a used 2010 Acadia with 30,000 miles. Engine had to be replaced when we had it 3 months, fortunately still on manufacture warranty. Then recall notice after we paid $200 to repair electronic system. Windshield wipers failed and had to be repaired. Now air conditioner needs to be replaced. Stay FAR, FAR away from ACADIAs. Dont purchase. Money Pit!!!
For months we were seeing the RPMs running higher than they should. 5000 when trying to pass and they did not release soon after. Took it to dealer several times and they kept making adjustments but nothing changed. On a trip to Ottawa, we were putting gas in when we noticed a burning smell. We took it to a nearby dealership and he was finally able to figure it out. Our rear brakes were seized. After 40,000 km? How could we have prevented this and why didnt the local dealership figure this out before?
Upon receiving a letter from GM regarding the water pump shaft seal in my 2009 GMC Acadia, I called customer service to notify them of an incident that took place with my vehicle about three weeks ago. After my husband and I were forced to pull off of interstate 95 just south of Washington, DC during rush hour, we had to replace our water pump due to its lacking ability to function as well as belt that had been leaked on due to problems with the water pump. The letter from GM does imply that should the seal not function properly, the water pumps operating ability could be compromised. Prior to the breakdown, my husband and I noticed low coolant levels, monitored the levels and added coolant when needed. The engine fan continued to run even after the vehicle had stopped - a sign that something was not working right. I contacted GM customer service regarding the cost of the repair that, to me, seems a result of a malfunctioning part produced by the company. I was informed that because the vehicle was not repaired at a dealership, they were unable to reimburse me for the repairs. At the time, the vehicle was not drivable and was taken to the closest available repair shop. The closest dealer was almost an hour away. I am filing the complaint as I find it unfair and unjust that GM has not recalled the water pump shaft seal and instead is hiding behind the issue by calling it a courtesy customer service letter. After researching the issue, I discovered that I am not alone in believing that this part should be recalled. The letter offers this resolve: Your GMC dealer will check your vehicles coolant level and, if necessary, will add sufficient engine coolant. If the seal is compromised, the vehicle will continue to need additional and unordinary amounts of engine coolant fluid. This letter offers a cowardly attempt at patching the real issue (that is the malfunctioning water pump shaft seal). I feel strongly that this part should be recalled.
My car is currently at Gateway Buick GMC in St. Louis Missouri where I have received news that I need a new engine after it stopped on me in the middle of the highway; the light read engine power reduced. My car is 2009 GMC Acadia and in good condition. My understanding is very poor when it comes to why I need a new engine in a car that is under 10 years old. I have contacted GMC and they gave me a Senior Advisor and a service # however no one has been able to answer my question as to why I would need a new engine when this car is under 10 years old. I am frustrated and confused. At this point I am considering hiring an attorney. This is ridiculous.
Driving comfort cannot be beat. The GMC Acadia Denali has great back support and all features during cold and warm seasons to add more comfort. Visibility is perfect, great gas mileage for a lot of vehicle, I wish I could afford to keep it after a 39 month lease but it is priced very high for the very low mileage recorded.
Purchased a 2013 Acadia Denali, not even a year ago. Suddenly, dealing with major oil consumption. Within 100 miles been down 2-3 quarts low. Been in and out of a dealership 3 times now (still under power terrain warranty). Dealer tops oil off and runs it around, says its fine. This is only happening to me according to them. People, I cant stress enough, these cars have been a headache since 2007, and even years later theyre still seeing more time than needed at a dealership. We have done nothing but baby this vehicle since we owned it at 60k. Now has 80k. 20k miles for this thing to start failing? GMC has been NO HELP. They keep directing me to a dealer. Dealer is either overfilling it and letting the overfill burn off or is dumping some sort of miracle job into the motor to get it to quit. Run far away from these vehicles. Theyll do nothing but give headaches and drain your bank account.
2012 GMC Acadia Denali - I went into the GMC dealer to purchase a Yukon Hybrid. I was told that they were discontinued for the 2013 model year and was recommended to look at an Acadia Denali because it had more room than a Yukon and got much better gas mileage. Boy what a mistake! I had also been entertaining the idea of a Yukon XL (think Suburban) because I wanted to make sure I had plenty of room for my growing family. I was led down a path of cost savings on fuel with the Acadia. It was posted 22 HWY and 17 City. With our mixed driving, I expected to get on the worst day - maybe 17. Instead I get 13 MPG! They tell me nothing is wrong! Please! I rent Suburbans when I travel (I rent about 100 times a year!) and I consistently get 15 MPG or better - with so much extra room! Now I am stuck with another 30 payments for this lemon.
I am on the brink of tears....again. My lemon Acadia is at the dealership with a nice list of new issues. GM literally made an awful product - unsafe and unreliable, and makes the customers pay for their mistakes. For years it rained INSIDE my car. I finally got them to replace my moldy floorboards and fix the leak (after putting social media pressure on them - they wanted me to pay at first). Im constantly having issues with my steering and engine. There is never NOT something wrong with my car and I am fed up. Its not right. I would LOVE to get together with other Acadia owners and see if we can file some sort of lawsuit. Email me if interested!
2007/2008 GMC Acadia needs to have its transmission recalled. Like everyone else out there with the early year Acadia and GM clone cars I now have a completely useless transmission. If you havent had issues with yours you soon will. GM customer care is there to listen and then to respond with there is nothing that they are willing to do. The reason for the wave plates breaking is GMs failure to harden the wave plates used within the transmission. An issue they corrected for the 2009 model. After calling around to numerous shops I have been quoted anything from $4200 to $5700 at the dealer. One shop owner told me its his favorite transmission, because its the one that pays his bills. Like I started I cannot believe this has not been recalled, if anyone knows about a class action lawsuit against GM for this issue or would like to pursue one I would be all ears.
My 2013 Acadia has had both Cadillac converters changed. Also Im currently having problems with radio not working, flashers not sounding, seat belts not making a sound when theyre not connected, signals not making a sound when theyre flicking, the radio wont play CDs, wont do anything. It shows up stations but you cant hear anything on. It will pop off and on every now and then so I just dont know whats wrong with this car. It is scary because the cost is astronomical to repair if this is electrical problems. Also the car had problems with it. Was water running from somewhere onto my feet after a rain, which I know there were other people who complained of this as well. Theres no recall for it but other comments states that it has cause some damage to the electrical wiring. I read this in other reviews, I can not afford this cost, Acadia 2013 owners. But of course with all this going on theres no recalls on any of the issues that I have with this vehicle. How frustrating!!!
At 15,000 miles, the brakes and rotors had to be replaced. The service manager said that driving on gravel roads caused gravel to get in the pads. I was told if it happened again, I would have to stand the cost of repairs. 8000 miles later, the brakes had gravel in the pads and the rotors were grooved and had to be turned. I was told that I must blow the dirt off every week. The service write up person said only people driving on gravel roads were having trouble. I said the Acadia book did not say to stay off gravel roads or to blow the brakes off every week. GM has a serious defect in their design that needs to be addressed.
GMC Acadia - Good morning! My husband and I purchased this vehicle in 2007 and it caught on fire within the month. Then, again the same thing happened, and then they had to replace something, and something else, and something else. I met with the area person in charge of working out these issues who gave me coverage until next June, and now again I am experiencing another problem. The ignition won’t turn all the way to allow the key to come out. Please do not get me wrong, the employees are very wonderful, but wonderful will not solve my problem. Please, how can you help me? God bless you and thank you so very much.
Bought brand new out of showroom and transmission went 6 months in. Car was too new to get new parts so had rebuilt done. After that it went out again at 75,000 and had to pay because past warranty. Now on 3rd tranny and rear axle is out and starter. This car is a complete nightmare and stuck with it.
2009 gmc acadia - Bought it in 2012 with 45000 miles. Transmission plate replaced at dealer under warranty at 66000. Transmission failed AGAIN 11/20/2014. 105000 miles. Replaced AGAIN at dealer. $3000. Split in thirds by dealer, GMC and us. Just got it back 12/10/2014. Front end vibrates now. Heat mode door ($466) replaced at dealer 11/2014. 24 hours later, heat didnt work on passenger side or defroster. Replaced heat actuator a week and half later, 11/19/2014 ($288). 24 hours later, transmission died an hour from home. Fixed as described above 12/10/2014 ($1063). Now have vibration in front end since picking it up. Have appointment 12/16/2014 at dealer. Also replaced power steering pump (early 2014), throttle position sensor (early 2014). Have had it with the GMC dealer and GMC. Stand behind your product!
I bought this GMC Acadia in August of 2008. Brand new. I followed all scheduled maintenance recommendations set by GMC. At 78,000 miles while driving down the interstate, a hole blows in the side of the transmission stranding my wife and two young sons 3 hours from home. Naturally the factory warranty is up. BUT, I told my wife, This is why you buy from a company such as GMC, they will stand by their product, and help us pay for it. WRONG! GMC totally turned their backs on us! GMC customer service told me twice there is nothing they will do. They did tell me if I had taken it to a GMC dealer theyd look at it. Really? I cant drive it! Its at a private mechanic. What pay to have it towed again to a dealership so they can tell me they wont help me again then over charge me to fix it and make more money off me that I dont have??? NO WAY! The funny thing is, Ive read reviews of tons of people having this exact same problem with GMC and this Acadia transmission problem. Wake up GMC! I say this because not a couple months ago, I told my wife wed buy her a new Tahoe in July of 2016. NOT NOW! Im totally disgusted that a big company such as GMC, has no problem squeezing the little people of America!
In April of 2012, my husband and I decided to purchase a brand new 2012 GMC Acadia. Since then we have been taking this car to dealership for different problem. First, we felt the engine shake multiple times, especially in the morning when we first start the car and sometimes when shifting gears, dealership said no problem with transmission. In less than 2 years, our headlights went out and that had to be replaced. Buttons on dashboard already peeling off, gas tank sensor is off, it stops filling up before tank is full. It has been raining in California, 2-3 days of rain, we start the car, and there is completely no sound coming out of the speaker. We take the car to the dealership and they say that water accumulated somewhere in the sunroof and did not drain and caused electrical to short circuit. They want $1600 to fix. I really thought this car was great, size was perfect for my family, but unfortunately, I was wrong.
The Acadia Denali is the same as the Acadia with the molding taken off and the cute Denali put on it. What luxury vehicle doesnt have a console with departments in it? What kind of luxury vehicle doesnt have automatic passenger controls? It truly rides like a truck highway and streets. Save your money - at the least dont pay extra for the false luxury. If you must, buy the Buick. Or go elsewhere. Period... Tell everyone you know. I kicked my butt already.
I bought a 2008 Acadia with 35000 miles and the first month I was having transmission problems, the dealer fixed it. Then 8 months later, it had transmission problems again. They fixed it again then the rack and pinion went sour. I had to pay to get that fix 100 with the warranty. Then my warranty expires without warning. My engine blew. I keep up on my oil changes. The roof leaks when it rains. Unable to fix the car because no money. I am paying 450 a month for a car I cant drive. This car is a ripoff and I regret ever buying it. Money pit is the word and they should recall these cars, but it will be cheaper to pay people in a class action suit than recall them. I hate this car and when I do fix it, I will trade it in a heartbeat. Oh and before the engine blew, the transmission was giving me trouble again. Lemon law should apply to this piece of junk.
Within a few weeks of purchasing my new 2012 GMC Acadia Denali the car went into the shop for 6 weeks while they tried to diagnose a transmission problem with GMs help. Since making the repair the engine continues to surge to 4000 RPMs from time to time under certain driving conditions as the transmission struggles to keep up. Problems with the car also includes numerous recalls, driver seat coming loose, and the front AC evaporator unit failed. After the GM warranty expired and weeks after replacing the front AC evaporator unit the rear AC evaporator and power steering failed. I can no longer afford the car and I believe that GMs product quality became poor after the GM bankruptcy and when GM became known as Government Motors.
When we purchased our 2009 Acadia, it was the day they announced their bankruptcy. We bought anyway because we wanted to buy American and be part of the solution. We loved the midsize look and feel and with the captains chairs in the middle, it allowed our third child, not in a carseat, to get to the back row nicely. So this vehicle is very nice for its practicality and spacious feel for all riders given its smaller size.So the bad news. One recall after another after another. I cant complain too much about that, as long as they get it right. What I am angry about is that there is a transmission problem throughout the company. GM mechanics know this. They know the solenoids are crap, but keep putting junk in their vehicles so that we the consumer has to pay an arm and a leg to get a $65 piece replaced because it requires taking the whole engine out. This happened once at 65k miles, and I thought, well, I guess this happens because that is what the mechanic said. But now it is happening again one year later, a different coil this time. I refuse to keep paying for this is. This is a known issue and the company is doing nothing about it.If I have to, I will do something about it. I will go back to buying Mitsubishi and Audi like I have in the past. Never had any solenoid coil problems with those cars. Never had any customer service problems either. As a matter of fact, Audi has stood by their products even out of warranty because they felt bad about a water pump that went bad. Lets see if GM steps up and takes care of those that took care of them in their darkest moment.
I own a 2008 Acadia that note had 85,000 miles on it. My transmission went due to a bracket that broke, of course my warranty has expired, but prior to its expiration I had it in the garage twice, not even a GMC certified transmission expert could find a problem. Of course you are not going to find a problem, unless you open the casing and see that there is a cracked bracket causing mischief that is eventually going to cause a total loss. Im a little fortunate because the dealer I bought it from help pay for half, but thanks GM. Nothing like spending money you dont have before Christmas.
I purchased a 2009 GMC Acadia in July of 2011. Since then, I have had major issues with the car. I took it in to get serviced at GMC Baytown where I purchased the vehicle because it was running rough. When I got up to 70, the car would surge and vibrate to the point that I thought it was going to completely die on me. They fixed the car after 3 weeks of having a rental and poor communication from them. I got the car back and it was not fixed; it did the same thing before I even got it home. I live in Hamshire, Texas, so I was driving over 30 minutes to the dealership for service. I again took the car back and they changed more parts and again, it was not fixed. After trip 4, they finally realized it was the engine coils. After so many problems, I asked the dealership to buy back the vehicle for my current balance and they were very rude and talked horrible to me. The owner even said I was lying about his salesman Scott not calling me back after 10-15 phone calls about a new vehicle. It was so bad my husband went to get the vehicle and made them apologize to me. The salesman Scott did apologize and stated, Im sorry for not calling you. I have no excuses why I didnt call. I know you are aggravated about your air conditioner being out and that is understandable. He didnt even know why my car was even there. Then the next day, my power steering went out and they refused to look at it and told me to take it to another dealership because nothing they worked on could have affected it. I took my vehicle to another mechanic and we found that a piece they had worked on was broken and replaced it with a drinking straw! My car is still broken.
So got the Acadia and fell in love, it fit our family of 6 perfectly! Soon after I noticed the passenger front and back windows would hesitate to roll down sometimes...over looked it because I was so happy to have it, then came the air bag light - it was a known issue but no one could do anything about it to clear it out! Now mind you I got my car in Jan so it was cold, now were getting into summer and running the ac more and it makes this loud screeching noise when its on low. I was told it was from water leaking in from the sunroof, GREAT! All these problems are bothersome but not so costly. The biggest problem came today. I was driving with my 2 kids, stopped at a red light, got ready to take off and it was like someone unplugged the car - it just wouldnt go. Luckily I was coming down off a slight incline so I was able to roll into a parking lot where the check engine light came on. And Im being told Its $2500 to rebuild the transmission and put a new wave plate in (the wave plate is what broke in the transmission causing the issue) but they cant guarantee it will last more than 10,000 miles because there could have been more damage done by the broken wave plate. They can give it a full check for $127 a hr or I could get a new transmission for $4000. Of course my warranty ended last year and there is no recall for this issue that so many people are having. I absolutely love everything about this car but whats the point of having a really nice car if you cant drive it and 11 months into it Im having all these issues. I will definitely be trading this vehicle in the first chance I get! GM is supposed to be the best of the best but thats definitely not the case. GMC Acadia is like a cubic zirconia, looks good but worth absolutely nothing!
I believe that GM Company is a leading company especially in customer service perspective and this led all authors of customer service books to take GM as their main example. After studying and preparing most of my academic assignment on this giant company, I became a loyal customer to this respective brand and this point was really the most important factor which led me to choose the Acadia car. I experienced this since February 2010 and my loyalty was enhanced more than before; however after less than three years and less than 50,000 mileage, I was disappointed as I faced problems with the noise in my steering wheel where it became a redundant issue; however, this was solved. But in November 2011, I faced another sound inside the car when I press the brake. Though it has been solved, it happened again after less than one year and currently, I face the same issue! The agent here in Bahrain advised me that they have to change the master cylinders and the boosters. In addition to this issue, the rear door pumps had no pressure to hold the rear door. I spoke with the agent and argued with them about this. They agreed to change the master cylinders with the booster at their cost if I bear the labor charge cost which exceeds BHD 80/- (USD212)! Today, I found out that these two issues are common with all Acadia models. My close friend (his car reg. # **) is also facing the same issues. I am filing this complaint to take this issue up with the agent to waive all the charges, as its unbelievable that such nice car produced by a leading company has these issues and the customer is bearing the cost of repairing them! Im looking for a service to keep me satisfied.
I called GM because my 2008 GMC Acadia SLT FWD car is completely out of commission and was told to get a diagnostic from a local GMC Dealer and I had to pay for it out of pocket. But why would I take my car to a GM dealer to tell me my car’s problem isnt a recall related problem? I refuse to give you any of my money! I am very disappointed! The woman from GM said theres not any recalls on this vehicle but my seat belt chime wont stop dinging, my car wont drive at all, my RPM gauge is revving past 4, the power steering is very tight and locks up turning corners and parking. Thank god I wasnt driving on the highway when this started, it wouldve been a very bad accident. I cant believe this. I wouldnt have thought a reputable company would have invested in excellent parts and genuine work. I would never recommend GM nor will I ever waste my money on any of their vehicles again.
Terrible terrible terrible - Water Pump, Transmission, Power Steering, Front End. All this before 60K miles but a month after the 5 yr mark!!! And now at 70K miles and almost all the same items AGAIN with the addition of electrical issues, motor surges, terrible propane/natural gas smell in cabin (enough to make you vomit). Call GMC. No help! Advice take it to a certified service location - so they can take your money over and over and over again.Yes they are willing to help. Yes they are willing to say they can fix anything. Helpful is fixing an issue and it staying fixed. Helpful is changing the water pump at 59k miles and not being told we want another $2500 to fix the power steering. I will NEVER purchase another GM product. Its a money pit! The local dealership is so friendly but they are stuck trying to fix a product with no hope. 4 Ford vehicles and over 1 Million miles driven with basic maintenance and one transmission and I cannot even get this 2012 GMC Acadia SLT to drive 75k Miles!!!
Why does the 2007 and 2009 GMC Acadia get an extended warranty on the timing chain and not the 2008??? Same engine, etc. why does GMC not back up this product. We have had very numerous repairs on this 2008 while other vehicles our kids have, Toyota, have none of these problems. Love the 2015 Acadia Denali but hesitant on buying due to concern for these same problems.
I recently purchased a used 2008 GMC Acadia after scouring a trusted dealerships lot for a new SUV. I immediately fell in love with the features and look for the Acadia and signed my hard earned money away on the dotted line. Less than two months in, I now realize that this was the worst decision of my life. It drove smooth at first but I began to notice some transmission issues when accelerating. It wasnt noticeable enough to be a major deal as I am used to some lag in acceleration when driving heavier SUVs (I traded in a Toyota Sequoia). Now just one week after making my first payment my check engine light is as bright as day. As I scroll these reviews and look online for anger management counselors to keep me from flipping out at my local dealership and on the phone with GMC I am preparing a strategy to get rid of this vehicle especially now that I see all of the negative feedback. Thanks for all that have posted their experiences, I will never ever buy American or GMC again, back to foreign.
The vehicle would not shift out of 2nd gear going down the highway. The check engine light came on, and there are now four codes all for internal transmission issues. The car is 4 months past the 5-year warranty, but only 64000 miles. This is a huge safety issue. If this transmission fails while on an interstate highway, and it will not go over 20 mph, the results could be deadly. By researching this issue, I have found a considerable amount of complaints about 2007 GMC Acadias between 50,000 and 80,000 miles having transmission failures, but yet no recalls. This is an issue that GMC is well aware of, through their own admissions. Why is there such a delay waiting for a recall? Are all of the complaints going to have to wait for a fatality before GMC admits there needs to be corrective actions?
3rd Oil Leak for this car. Just told it is now the Oil Pan. $2000 to drop the engine for the 3rd time plus $500 to replace the oil pressure sensor. Wow EVERYTHING has happened with this vehicle. Danger to people on the road and the families riding in it. Few of my other problems: complete instrument cluster panel, vehicle went completely dark and dead in middle of freeway, timing chain cover leak (1st time), timing chain cover leak (2nd time), timing chain replacement, rack & pinion gear, water pump, steering pump, brake master cylinder, rear lift gate free falled on my daughters head while she was loading groceries at Trader Joes.
Only good for the first 15,000 miles. Factory tires are a joke and made with softer rubber. GM is aware and it was the discretion of the dealership to share the info. At 18,000 miles I had 4 bald tires. They cover a portion of it under warranty. The tire guy has to call Michelin with the mileage and size of tread - if any. We did get 70% off new ones. Two days later I started experiencing the SHIFT TO PARK error. Its in park and I try to shut it off but it doesnt register being in park. This prevents the car from locking and causes nonstop dinging that will ultimately drain your battery. You have to turn it on/off again multiple times, jiggle the stick, hit the brake until it magically decides its good. It now happens EVERY time I shut it down. There is no fix. Again GM is aware and left it to the discretion of the dealership to share the info. Now Im stuck in a lease for a PITA car that I cant properly use. Save yourself the headache - buy something else!
I bought a GMC Acadia for my dad, brand new 0 miles. Ive had all kinds of problems.. Some lights stopped working. AC we turn it off and it keeps working. Yesterday my dad was gonna go to work and that piece of junk didnt wanna start with key stock on the ignition. The day we bought it staff was very helpful but GMC is the worst brand out there. Do a favor to yourself and buy any other brand but GMC. GMC is junk. I rather have any Korean car than this useless car company.
I bought my 2010 Acadia in 2013 when I found out I was having our third child. It has 34000 miles and I bought the GM 100000 extended warranty. I did not get the walk through bucket seats because I went for price. I got a great deal on a base model (1st worst decision). The seating is horrible and third row is basically impossible to get to when other kids are in the second row in car seats and boosters. And LOTS of crud and junk gets stuck in the seat sliders on the floor board.Anyways, my problems started with the steering rack. As someone stated above, a swooshing noise with turning the wheel. Luckily my warranty covered it after I went back to the dealer a few times. But the noise is still there! Now, a noise in the front end started early in the mornings as small accelerations such as in traffic. Dealer says we can check out or wait for it to escalate. Well in the last week it has escalated to the point I feel its unsafe to drive. It is going in the shop tomorrow!
I have a 12 GMC Acadia Denali where the cheap antenna base cracked and came loose in a dealership car wash even though they removed the antenna first. I do not believe its the dealers fault but a factory defect or poor design. The service manager said he sees several a week come through with this issue. I tried to work with a GMC Factory rep; no help at all and blames the Stubby antenna that had always been removed before washing. My 4th GMC, but more than likely my last since they dont stand behind their products or dealerships. The dealership will cover 1/2 the cost of repairs, which is almost $500.
We purchased the vehicle brand new. We began having problems immediately back and forth reporting issues. Beaman could not detect or duplicate the issues other than the recall problems. Ex of problems ranged from numerous recalls windshield, lights, condensation, time chain, and repeated issues with the transmission. The vehicle was under warranty. The problems with the vehicle continued. In 2012 the vehicle was paid off and warranty close to expiring. In May 2012 we left the vehicle with Beaman (transmission) while out of town. We picked up the vehicle and was told they could not duplicate the issue. Beaman advised us the vehicle was design to run and function that way. The following week the vehicle stopped. It was towed to another GM dealership. My second complaint to GM on May 16, 2012 - warranty expired. The service team determined the issue. Software components were damaged tied to the transmission required replacing. The service manager was able to convince GM to pay. My case Id still open. We continue to have issues with this transmission. This is clear to be UDAAP.
I purchased my 2007 GMC Acadia brand New. A week after owning it, the liftgate shocks went bad, it hit me in the head putting groceries away. I NOTICED a popping sound coming from the steering, as Id turn, took it in, according to them its fine... 3 weeks, I was just driving and it completely shut down no warning, I had to put it into park, restart it. Took it in, ran a diagnosis and nothing. December 2008, winter I was driving the car, the gas pedal went to the floor again, no warning, almost wrecked into a pole. Ive had continuous issues with my SUV, with the warranty, even worse now that I paid it off, repairs are more than anything else. Approximately 4000.00 in repairs now. I feel I should get a replacement being that this SUV only has 47,000 miles on it!!! Currently its in the shop, for the throttle body, last month I formed out $900.00 for brakes! Paid $125 For evap. valve. Im sick of this unsafe cartel or junk. I dont even take my child around in it because its not safe!
Bought a new 2014 Acadia Denali - almost $60K. After 8 months, the driver’s seat started making a Clicking noise when I shifted my weight slightly. It was loud and often enough that passengers asked what that noise was. Called the dealer I bought it from, but they were booked up for a week. Took it to another dealer and explained the problem. He said it was the seat tracks and that it was a very common complaint. He could replace the tracks, but that I would be back in three months with the same complaint. Since it was a warranty issue, I told him to order several sets because I would expect them to be replaced. He told me that he would only replace them once, and that I should go back to the dealer that I bought the truck from as he was not about to use up his warranty allocation on me. GM does everything in their power to sell you a vehicle. However, they fall short on support and service. After owning 3 GM vehicles in the past, this will be my last GM product.
Car shuts down with the message Engine Power Reducing while driving!! My kids were in the car the first 2 times and the last time I was in the middle of the highway!!! Dealership has given me so many excuses (water pump, fuse, cable...). Im so frustrated!
We bought our 2007 GMC Acadia the year it came out in 2007… NEVER AGAIN! Immediately, we started having water leak in through the seatbelt casings & the lights. We took it to our nearest GMC dealer that supposedly fixed the problem. 2 months later, it started all over. After the 3rd attempt at fixing it & carpet replacement, we took it to a non-GMC auto body shop & they replaced all of the padding (which GMC DID NOT & pieced together carpeting), he was able to locate the problem & replace ALL of the padding & carpeting… again! Since then, we have a whirling sound whenever you turn the steering wheel (now its all the time). GMC says were low on power steering (we just filled it). Then they said, its a power steering cable issue. WRONG AGAIN! After replacing tubing to the power steering (supposedly) its still making sounds non-stop (8 years later & 2 replacements). Check engine light goes on; mechanic hooks up his diagnostic machine & now it says theres an electrical problem. Cant find anything, though. 1 week later, it goes off until a year later. Then it says, its power steering again. GIVE ME A BREAK! The tube looks good & theres brand new fluid. This month, the whole engine had to come out because the timing chain has gone bad. GMC states that around 100,000 miles, they know this is happening (Im at 92,000). The mechanic had to order a kit from GMC to fix this problem that they know exists. They send the kit… but, then require the mechanics to order a special tool kit (it doesnt come with the original repair kit; go figure) to put in this special kit.I get the car back, the engine light goes on AGAIN! Now theres a bubbling sound whenever you drive between 18mph & 45mph. The mechanics cant find whats making this sound. They hear it! And they are just as PISSED off with GMC as we are. They are not getting ANY HELP from GMC. So, the car is back in the shop, yet again.
Bought my 2007 Acadia used back in 08 and began to notice a wet floorboard after rain. Soon discovered the factory installed sun roof leaked but was told by the GM dealer we bought it from, all sun roofs leak! Almost immediately, the car wouldnt automatically change gears. Also, while driving down the expressway, the radio would turn off by itself. A few months later, I took the keys out but the car kept running!!! The car was towed to the dealership and the fuse box had to be replaced at the tune of $2000! To fix the leaking sun roof would cost another $2300. At this point I didnt want to spend the $$$$ so I tried to avoid the rain and parked it under the carport during showers. Well last week, while riding south on i75, about 20 miles north of Valdosta, the engine went out. Im done! Im out a car but NEVER EVER WILL I BUY ANOTHER GM!! My advise to anyone reading this, buy a Honda, Toyota, Hyundai, or Ford. Stay away from GM!!!
Well I bought my car in November 2015. It was my dream car. Acadia Denali 2011. Fully loaded. Got a great price on it. Had 1600 thousand miles, leather seats, Bose stereo system. Love it so much. It has now 3300 thousand miles on it and I am having so many problems. I got in a accident on April 4, 2016. Was not my fault. They fixed it 20 days later.Four days later pink fluid was pouring out of the bottom of my car. Took it back to the collision place. They said it was power steering fluid. They looked at it and could not find anything wrong. May 16th 2016 took it back again and they checked hoses and everything that could be leaking. They said, Take it to the dealership. Well I was looking up things before I took it to the Dealership. They were having problems with the Steering units on Acadias from 2007 to 2011. They have to fix it for free. Of course why would they tell anyone that. Also my coolant is empty. I really do not understand what is going on with my car. Took it today to the Dealership. They cannot find anything but a oil leak. I have no light saying anything is wrong but I need to know if anyone is having this problem. I was told that my coolant is empty. My engine would freeze up correct.
I bought a GMC Acadia in 2009 brand new. It was nice as all new cars. I meticulously maintained it and even ensured to buy the extended warranty when purchased. If you are keeping count thats almost a total of $48k. So my transmission decides to fail at 72348 and I contact the dealer to be told that myvehicle is not covered by the manufacturer warranty or extended warranty as of 4 months ago. REALLLY! Then every possible shop I have spoken to has suggested that the transmission should not have failed at that mileage. Seems like I was doomed from the day I purchased this vehicle. I contacted GM corporate office to see if they would assist at least with parts and I pay labor. NADA. No help. Save your money; do not BUY ANY GM BRAND. Now I guess I understand why Toyota, Honda, and Nissan are normally better buys. If you have an original warranty stating drive train etc. for 100000 miles, you should honor it. I AM AT 28000 MILES SHY OF THAT. WHY SHOULD I PAY $3000 FOR A TRANSMISSION? ANSWER ME THAT GM AKA PROFESSIONAL GRADE!
2007 Acadia. The transmission went out at 125000 miles. It was replaced at certified GM dealership at the cost of 3961.22 Dec. 2014. In March, I received a letter from GMC that some 2007 have experienced a cracked or fractured wave plate. This was the exact problem with my car. GMC will not reimburse us for the repair because of the mileage, even though they are aware of the faulty part. I dont understand how GM can expect loyal customers when they wont take care of us!! Please be sure to post your problems on GM Facebook page.
First and foremost, if you are going to buy this vehicle make sure it is still under the 36k mileage. If it is not, GMC and all of your local dealers will do absolutely nothing. Not only nothing, they will charge you a service fee to do nothing. 2 issues that we are having with this vehicle. #1 Put in park to turn off... Shifting assembly is junk. Most go bad before the 36k warranty... Mine went bad at literally 37229. #2 The wheels are delaminating. The previous owner must have been lazy because over 10% of all 4 wheels are delaminating. I made a huge incorrect assumption that GMC would cover a vehicle that is barely a year old. Again, I was incorrect. Never again GMC. Will never again buy a piece of junk. I will stick to the foreign makers from now on. You have seen your last dollar from me. Run away people. Crappy customer service.
We bought a used 2009 GMC Acadia from a private owner less than a year ago and weve already dumped $6000 into it. The transmission is the main & most recent thing to be replaced. My transmission went out at 130K. I lost 3rd gear 4th gear and reverse and had my 2 kids under age 2 in the car with me. Weve had the new transmission in for about a month and already its missing and jerking as it shifts. There is also a continual issue with acceleration while turning left, it sound like metal vibrating together or clattering in the engine that gets increasingly louder as you accelerate and the power seems to bog down at the same time. Seems every time I take it to the shop they replace this or that (I cant remember the long list of specific things) and it drives fine for a few weeks and then these same problems start happening again. Im taking it to a GM dealership next week - hoping they can do a better job of pinpointing the issues than our local mechanic. At this point I want to get rid of it but we just put in the new transmission, my husband thinks we need to keep it forever but Im certain its nothing but an expensive headache. I love the cosmetic features of this vehicle and the upgrades but the engine sucks! So disappointed, I will NEVER recommend this vehicle to anyone.
December 18, 2010. Purchased 2011 GMC Acadia LT-1, Model ACA, for $39,363.19. November 2015 - Received the following notice from GMC: As the owner of a 2011 model year GMC Acadia, your satisfaction with our product is very important to us. This letter is intended to make you aware that, on some 2011 model year GMC Acadia vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine’s power. Do not take your vehicle to your GMC dealer as a result of this letter unless you believe that your vehicle has the condition as described above. General Motors is providing owners with additional protection for the condition described above. If this condition occurs on your 2011 GMC Acadia within 10 years of the date your vehicle was originally placed in service or 120,000 miles, whichever occurs first, the condition will be repaired for you at no charge. Our Acadia did not have the malfunction-indicator lamp and/or an engine reduced power message illuminate but starting in January 2016, the engine did start to run rough.January 2 – January 7, 2016. First Noticed Problems: Our Acadia engine was running very rough – idling, accelerating with unusual RPM’s, not running smoothly, stopped at lights and it felt it was going to die, etc. The Acadia has 60K miles on it. Brought the car to BTR (garage we have used for over 20 years, and 9 cars). BTR replaced four Solenoids, which did not fix the problem. After several more days trying to diagnose the problem, they suggested we have the car towed to a GM dealer that was most convenient, Classic Chevrolet. So we did.January 8 – January 25, 2016. Classic Chevrolet reported that the problem was the Catalytic Converter, and that they would replace it, under warranty. Apparently, this did not fix the problem. After researching this for several days, they were looking at a timing chain. Classic informed us that ‘needed to open the front end to further diagnose it. This was going to cost us $1,600 to open up the engine, and it could cost significantly more depending on what they find.’ Classic then reported they found ‘metal shavings’ in the oil, diagnosed the problem as “Catastrophic Engine Failure” and reported we needed a whole new engine, at a cost of about $7,700, on a 2011 GMC Acadia with 60K miles. Classic stated that since we had not had the Acadia serviced (i.e. oil changes, etc.) at a GM dealer, thus ACDelco oil filters were not used, we would be responsible for 100% of the cost.After we provided receipts for the regular maintenance required for an automobile, Classic stated that GM would pay for 60% of the new engine, and we would be responsible for 40% of the costs. The offer of us paying for 40% of the costs of a new engine is unacceptable. According to our Acadia’s owner’s manual we were not required, nor is it even suggested, to use ACDelco oil filters, and that according to the Federal Trade Commission, i.e. the Magnuson-Moss Warranty Act, it is against the law for a car manufacturer to mandate a specific brand of car product, unless it is provided at no charge. After we informed Classic of the above mentioned point, Classic Chevrolet stated they wanted to tow the car to a GMC dealership. So, it was towed to GMC Beck & Masten North. This is where the car was purchased in 2010.January 25 – Present. Upon receipt of the car, GMC Beck & Masten North first reported they needed to do their own diagnostic research as no paperwork was sent with the car. Furthermore, they stated the car started up fine, albeit it was running a little rough, but they would get back to us with further details as soon as possible. After over 2 weeks at this dealer, now the 3rd repair shop to be used, the service manager stated that ‘the engine looks good, appears to be well maintained. Our service records were good but he was waiting on GMC to see what kind of assistance they could offer. He also stated the oil looked good, and that he did not see any problem with the filter and/or using after market oil filters.’Finally, Beck & Masten stated the engine needs to be replaced – 5 of the 6 bearings were spun/gone – it would cost approximately $8,000, and that GMC would pay for 50% of the costs and we would be responsible for the other 50%. Again, this is totally unacceptable. Beck & Masten stated they would talk to their regional GMC representative and get back to us. Other notes during this process: This is 2011 GMC Acadia – purchased on December 18, 2010 – it has 60K miles on it – the problems started 5 years and 15 days after it was purchased. It is not stated in the owner’s manual what brand, or what specs are required, in an oil filter. We have serviced this car regularly since the date it was purchased – have provided all receipts to date. We have spoken to GMC Customer Service, (1-800-462-8782), during this whole process.We have been told to be patient 63 times. Industrial Distributors, supplier of the oil filters to BTR, called Classic Chevrolet, the dealer who originally stated the after-market oil filters were faulty, in attempt to investigate the filter scenario in more detail. Classic never returned phone call. General Manager of Classic Chevrolet, commented that he ‘had a hard time believing that after-market oil filters would cause catastrophic engine failure.’ We have been told “I understand your frustration”, 47 times. Beck& Masten, stated there could be two reasons that this many bearings in an engine would fail. 1. There was water in the engine, i.e. car drove through high water. However, they stated there was no evidence this ever occurred (which we also attested to), or 2. There was poor lubrication in the engine due to lack of oil. We have provided all receipts affirming the Acadia was serviced at regular intervals. We have further reported that at no time was there an indication that oil was low in the Acadia. Therefore, if poor lubrication did occur, any warning indicators in the Acadia did not work properly.The engine in the Acadia is a 3.6 LLT, is a Direct Injection Engine. This feature causes extremely rapid degradation/failure of the oil between changes, resulting in rapid degradation of cam gears, timing chains and premature failure of crank bearings. It is our understanding GM stopped using this engine in the Cadillacs, LaCrosses and Camaros. General Manager of GMC Beck & Masten, stated, unsolicited, that his recommendation for the future, whether it is a GM product or not, to have cars serviced only at a dealer, because it ‘carries more weight.” Commentary: Kind of interesting how a GM would suggest building your war chest for a potential fight with the manufacturer. Is GM building cars anticipating situations like this to happen on a regular occurrence? Several times, we asked Classic Chevrolet, GMC Customer Service and GMC Beck & Masten North for their diagnoses in writing. As of this date, nothing has been provided.Not once, have we seen any evidence that GM, GMC, Classic Chevrolet, and GMC Beck & Masten North, are working together to resolve this issue. Commentary: seems to be a Catastrophic Communication Failure for a Catastrophic Engine Failure! GMC, GM, GMC Beck & Masten, not to mention numerous auto mechanics we have talked to, all question, “Why was the car transferred from one GM dealer to another GM dealer?” BTR – it was explained to us that a catastrophic engine failure is a term used to describe a complete failure of the engine. 5 out 6 bearings spun would mean completely knock out the engine. If a bearing fails, you hear a “knock” or a “ping”, usually one fails at a time. If there were 5 bearings failed it had to be an instantaneous loss of oil and a catastrophic failure. If the engine ran on January 8th to check the catalytic converter, when did this catastrophic failure occur? On Jan 26th, after going to Beck & Masten, the engine started up but ran hard with knocks. I was under the impression with 5 bearings failed the engine shouldn’t even start. Beck & Masten sent this to us a little while ago: When we disassembled your vehicle, we found 5 spun rod bearings and scored cylinder walls. The engine (inside) was not dirty and the oil was clean. The oil looked to have been changed recently. Cause of failure is unknown. It will be necessary to replace engine to complete this repair. Commentary: Kind of sounds like a faulty engine to me!
I am furious! My husband and I have a 2007 Acadia and within the past three months, due to extensive rainfall, the car has become completely non-functional. Why in the world has there not been a recall or lawsuit involving the fact that these cars leak water into the electrical system? First the AC stopped working in the back (temporary). Then the AMP completely blew out - no radio, no turn signal sound. When my husband looked it up online, he discovered what MANY people have encountered... the two (driver and passenger) electrical door connections were FULL OF WATER! Then today!!!!! I put my car in park and pulled the keys from the ignition and the engine continued to run for two minutes (By the sound of it, I truly thought I was hearing my Dads 1976 El Camino)... It then stuttered and died!!!!!! Now battery is dead because something under the hood has continued running despite the cars idle state. Warranty gone! Electrical system was repaired by previous owners after 2008 recall. SOOO Frustrated!!!!! How much money am I looking at here?
Love the SUV however, it has fallen apart mechanically from the water pump to the Transmission and everything in-between. Many of the problems were known by GMC so they came up on recall except for the transmission which I fought them for and got a free one. Steering, brake system, cooling system, wiring harness, front and rear air, sound system, etc... If my wife wasnt such a fan of how it drives and sits up so she feels safe I would have dumped it.
I bought a 2008 GMC Acadia in March of 2011. It was my biggest car purchase and I was very excited to buy it. It was everything I wanted and more, with lots of space for my family of 7 and many great accommodations. Last year, in Aug. 2012, I began having issues with it, water leaking, engine lights coming on and random cut offs. I took it to the dealer and they wanted me to replace the trans, which is very costly. I did not. My husband and I had the trans flushed and everything seemed to be okay again for a few months. When spring came around and rain came down, more problems began. Every time it rained, my battery was drained. Eventually, the car just stopped working. We took it to the dealer numerous times, but no one listened when I explained my thoughts that the leaking had something to do with the problem. We replaced two batteries in a week. The dealer claimed they couldnt find anything wrong with the car, but when I went to leave, the car went into battery saver mode so I took it right back. The service advisor was clearly annoyed and ignored me for the first 15 minutes I was there. I again explained my concerned that the rain and water that had leaked into my vehicle had something to do with the electrical issues I was having. He told me the two things had nothing to do with each other. A few days later, he calls and tells me that there was a leak in the front caused by the sun roof and that was causing the issues. We paid to repair that and he said that we were good to go. About a week later, the problem happened again. The dealership had our car for more than ten days (mind you, I am 7 months pregnant right now with a high risk pregnancy). This time, we worked with a person a friend recommended, and they repaired the rear moon roof at no charge for all of the inconvenience. I was very thankful for this. Unfortunately, three days and two nights rain later, my car will not start again. How is this still happening and why is this not being recalled? I cannot afford to put myself and my family at risk every time I get into my car.
I lose the power steering from time to time. It is bad when I am making a turn as I have almost run off the road several times! They tell me it will cost $1,900 to fix. Others have done the repair and still have a problem. Is this a GM problem??
Our Acadia has had a number of issues! We would try to put it in gear and try to backup and it wouldnt go anywhere. We would shut it off and let it sit and try it again, sometimes it would work sometimes wait and do it again. The wipers wouldnt work, the gauges would dance while driving or not work at all, the stereo would work off and on. While turning at speeds 50mph and above turning right only, it would start bouncing side to side only at a certain point of the turn. This would make you feel as if you were going to lose control. In the last couple days it would have power but when you try to start it nothing happens. We had a leak running under the dash into the heater fan. We was told it is leaking from the body above the windshield. We have taken to the shop many times and only repaired the fan motor to the heater. Loved gmc vehicles but think I will never do this again. GMC has left us needing a bailout of this pile they are willing to leave everyone with. They really should consider fixing their problem!
I have a 2012 Acadia. Once again, another recall! Absolutely no reimbursement from GM for all the days spent inconvenienced. As well, we have been back 4xs to the dealer for the passenger seat sensor. Airbag light continues to come on. Dont feel safe at all in this vehicle.
We bought our 2012 GMC Acadia brand new in 2012. Fast forward to now 2015....and a stack of paperwork connected to all of the recalls and repairs that we have had on this crap SUV. I have come to know the service manager at the GMC dealership on a first name basis. Our troubles began with the numerous recalls on airbags. Each time they had it in the shop for a recall they found more issues that needed to be replaced/fixed. For example on a routine oil change they found that the oil was spewing all over the engine drive shaft so they replaced the seal to that. I am not sitting in front of all of my paperwork right now as it is in the glove box of our Acadia that now sits at the dealership getting more extensive repairs done on it. Last week I was getting in my car to take my son to practice and noticed a loud weeeeeering sound when I started the car. It would get louder upon my accelerating. I called the GM dealership to tell them of the sound and they said I can bring it in to the dealership in the morning. So we drop it off to let them diagnose the issue. We leave in one of their rental cars only to get a phone call an hour later telling us that they found the car to not register that it had any power steering fluid. Upon further investigation they see that the pump/seal burst causing some axle now to need to be replaced and the power steering pump needed replaced as well. All for a whopping 1800.00! The service manager said he spoke to GM and they agreed to cover 75% of the costs for this. Weird but ok. Then on the day we are suppose to go pick up the Acadia they call us to tell us the truck is still making the weeeeering sound and so they looked further and now the alternator needs replaced too! Are you freaking kidding me!????? This car has 49,000 miles on it! It is kept in a garage all day/night. The oil is changed regularly. WTH! We drive this car to basically run kids around town. Thats it! I am NEVER in my life going to buy another GM vehicle! I will forever be loyal to my Hondas!!!!! GM your Acadia should be taken off the floor and revamped completely! We are a family who bought a brand new vehicle so we could have piece of mind and not worry about if our SUV would break down and nickel and dime us. We will trade this car off ASAP and never look back (unless a class action law suit comes to surface). We would happily join in on any lawsuit going on if there is one. In fact we may contact one anyway to see what our options might be.
Purchased my acadia in october 2008 built custom from factory. I love my truck, my idea was to drive it for 200,000 miles. But at 42,000 miles the transmission went out, all types of other repeated problems, but was absorbed thru the extended gmpp warranty I paid for. Now right after my 95,000 mile warranty is up, Ive moved into my next round of problems. At 105,000, transmission control module goes out 1,200$, water pump replacement (free) and thermostat replacement 480$, front end rack & pinion and struts 600$, car shuts off, all types electrical system going crazy. Today Im told 680 for a fuse box. I love the style and idea of the acadia but the company and dealers and crooks. I have an 08 kia optima I bought new at the same time. It has 90,000 miles on it and all I do to it is change the oil and they gave me free lifetime oil changes for that!!! I WILL NEVER BUY AMERICAN AGAIN!!!!!
We purchased a 2008 Acadia almost 2 years ago and just recently had a problem with electrical issues. No longer under warranty, we took it to our mechanic and found the electrical box behind the glove compartment was full of water. He dried it out and wrapped it up. It ran fine for a week, then the battery mysteriously had a parasitic drain and would not start. Took it back to him and today he found the tubing that houses the electrical in the drivers door full of water.After reading reviews, Im sure a dealer will do nothing but take my money and not fix the problem. This is a design flaw and apparently GM is not stepping up to the plate to fix it. Funny that after almost 2 years the problem starts. We have loved our Acadia up until this point. We have a 2,000 mile trip planned, now what? Im certainly not very happy and not sure what recourse there is. Can a class action suit be filed or has one already been filed?
We bought our 09 Acadia last year with just 37,500 miles on it and it was fine for the first few months. Then the driver side window started getting stuck and will not always come up. The air conditioner will not blow cold or cool air all of the time, sometimes it gets downright hot. And the biggest problem started in March prior to going on a trip, the car started hesitating on the highway and it was hard to accelerate. Upon returning home we took it to a mechanic and it only did small hesitations, not enough for him to diagnosis the problem. Then we drove with it hesitating every other day. It stopped for a while and now you can hear the transmission issues loud and clear. I am having trouble backing up, it jerks when I do, and when I try to take off the you can hear the gear issues. And it has been sitting for almost 2 weeks now because I now have to shell out a ton of money for a car with less than 50,000 miles. DO NOT BUY THIS CAR, YOU WILL REGRET IT IF YOU DO!
I purchased a new 2012 gmc acadia, in September 2012. Right the first months I had to take it back for 2 issues noticed then: sound/noise heard during cold start and both of the rear interior panels were scuffed. After phone calls and many attempts, these issues were in a way fixed but had to lower my standards. Then, right my very first year of use, the major issues began. The AC (first summer is when I noticed) did not work properly, I live in Vegas with triple digit temperatures during summer, and the ac did not work. Also, the motor started to leak oil. These are the major 2 issues I have had since my first year of owning this LEMON! every year, I have to take it in for the same issues.Just recently called GMC and asked them if they were going to stand behind their product, that they have evidence this vehicle is a LEMON, same issues for the last 4 years in a row now. To not surprise, they are not. They treated me like an idiot, and of course to no surprise, there is nothing they can do for me. Except, oh yeah, they can HELP me with a TRADE!!! It has been weeks waiting for them to call me with a status on my complaint with GMC, and then they had the nerve to call me and advised me of this. This is worse than an insult. Please, do NOT buy ANY GMC, vehicles are expensive as if youre getting the best quality but they are robbing peoples money, please be smart, think what you are buying, do your homework. You can see thousand of complaints just like mine, GMC does not manufacture/sell reliable products/vehicles. They just sell to make money without thinking of what they are selling. Just thinking of sales/numbers for themselves. While we are here making a complaint or reading about it, CEOs are in a gateway with our monies!!! Any advise would be helpful, if youve been in a situation like mine, please tell me how did you handle the outcome. Or if we all together can do something to stop these big companies STEALING our money and making us go through all of these things and inconveniences!! ENOUGH!!! THANK you.
Had a two door Honda and needed and wanted something bigger for car seats. Love how roomy the GMC Acadia is. Didnt want a minivan so this was a nice compromise. Bought used but it has been a great car for our growing family. Easy to purchase at the dealership. I wish it had bucket seats and changing the battery could be a little easier. Why is it in my floorboard in the backseat where my daughter sits?!

