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Electric Car Company Canoo Accuses Former Top Executives Of Corporate Espionage

Electric vehicle startup Canoo is accusing several former executives of corporate espionage by joining the company only to steal its trade secrets only then to start their own rival carmaker. According to Insider, Canoo filed a 58-page lawsuit on December 22 in the United States Central District Court of California against those now-former employees who joined forces in September to form Los Angeles-based Harbinger Motors.
The latter company is led by other executives who worked for other EV automakers, including Faraday Future and QuantumScape. Harbinger aims to enter the commercial EV market in the medium-duty, Class 4 through 7 segments.
Canoo named, along with several investors, its former vice president of corporate legal, securities, and global strategy, Michael Fielkow, who now serves as Harbinger's general counsel and head of corporate development. All told, Canoo has 17 claims against those Harbinger employees, including breach of confidentiality and fraud. Canoo accuses Harbinger of stealing its EV technology, specifically its "skateboard" flat platform.
"This is a case of corporate espionage by a group of serial grifters who infiltrated Canoo to steal its intellectual property (including its confidential information and trade secrets) and human capital," the filing states. The executives "always intended to own and control their own EV company. And they were determined to do so without letting anything get in their way," the suit says. It further accuses Harbinger of recruiting its employees.
Harbinger allegedly recruited at least 33 Canoo employees, roughly 66% of Harbinger's total workforce. Not surprisingly, Harbinger calls Canoo's suit "meritless." It goes on to counter that "while we cannot provide further comment at this time, we are confident in our position and will vigorously defend ourselves against any baseless allegations brought forth by Canoo."rnCanoo, which survived a near-death experience not long ago, has managed to secure agreements with the likes of NASA, Walmart, and the US military to supply variants of its EV van, which is unlike anything else on the market, including high-profile EVs like the GMC Hummer and Ford F-150 Lightning.
Canoo began production of its EV van in November and aims to have 15 units built by the end of the year.
Reposted From Source: carbuzz.com

Electric vehicle startup Canoo is accusing several former executives of corporate espionage by joining the company only to steal its trade secrets only then to start their own rival carmaker. According to Insider, Canoo filed a 58-page lawsuit on December 22 in the United States Central District Court of California against those now-former employees who joined forces in September to form Los Angeles-based Harbinger Motors.
The latter company is led by other executives who worked for other EV automakers, including Faraday Future and QuantumScape. Harbinger aims to enter the commercial EV market in the medium-duty, Class 4 through 7 segments.
Canoo named, along with several investors, its former vice president of corporate legal, securities, and global strategy, Michael Fielkow, who now serves as Harbinger's general counsel and head of corporate development. All told, Canoo has 17 claims against those Harbinger employees, including breach of confidentiality and fraud. Canoo accuses Harbinger of stealing its EV technology, specifically its "skateboard" flat platform.
"This is a case of corporate espionage by a group of serial grifters who infiltrated Canoo to steal its intellectual property (including its confidential information and trade secrets) and human capital," the filing states. The executives "always intended to own and control their own EV company. And they were determined to do so without letting anything get in their way," the suit says. It further accuses Harbinger of recruiting its employees.
Harbinger allegedly recruited at least 33 Canoo employees, roughly 66% of Harbinger's total workforce. Not surprisingly, Harbinger calls Canoo's suit "meritless." It goes on to counter that "while we cannot provide further comment at this time, we are confident in our position and will vigorously defend ourselves against any baseless allegations brought forth by Canoo."rnCanoo, which survived a near-death experience not long ago, has managed to secure agreements with the likes of NASA, Walmart, and the US military to supply variants of its EV van, which is unlike anything else on the market, including high-profile EVs like the GMC Hummer and Ford F-150 Lightning.
Canoo began production of its EV van in November and aims to have 15 units built by the end of the year.
Reposted From Source: carbuzz.com
I have had this 2009 Acadia car into the dealer many time for many recalls. One got it back and it left me on the side of the road. Now it has a bad timing chain. And the dealer tells me I was low on oil, sends me home. Light back on and timing is the problem. They will not fix it said its the motor. I bought a extended warranty that covers this. GMC GM still will not fix it. I am a mother of 3 and this is got to be the lowest thing a car company can not stand by.
I own a 2007 acadia. When we bought it we had nothing but problems. The majority of them were covered. The biggest problem is the amplifiers. They said it wasnt related to my flooded vehicle, so if it is not, then there must be a problem with the amps. In order to get these problems added to a recall we need everyone with the same problem to call GMC customer relation at 1-800-462-8782. I have worked for general motors for over 30 years. I pride myself on customer satisfaction. The only way to get recalls is for people to call and get a case number. Be persistent. Thanks.
Vehicle has good mileage, good Get up and Go, great extras to make a pleasant and safe drive. The car has many alerts such as tire pressure, oil change due and others that keep you aware of necessary things to do.
I bought my 2008 Acadia New from the dealership and I have been in Love with it from the beginning. The biggest issues Ive had are my water pump going out in 2013. The rails on floor to moves rows back & forth are a hassle but weve managed to just fold the seats & thats always worked (I got the 8 passenger). A/C has gone bad a couple of times as well. Other than that no major issues. Im at 180k miles now & it decided it was tired by stalling on me & shaking on the freeway, it read on dash Engine reducing speed. I was told by a technician that the transmission was going out and not worth putting money in it anymore because it was at the end of the road. I took it to a different tech at a different shop and he said there seems to be nothing wrong with the transmission and its the suspension, a/c and a few leaks that were not caught which led it to have no coolant & overheating. I have been debating getting a new car because this car has been so good to me and Ive driven it from Los Angeles to Arizona, Las Vegas, Lake Arrowhead, & Big Bear every single winter. Im also a Realtor so I drive a lot. My transmission and engine have never been replaced. So Im having a hard time parting with it. The second technician that gave me a second opinion also offered me $2500 if I decide to actually part with it. Im still debating and having a hard time but I think the time has come to say goodbye. :(
We have a 2011 GMC Acadia, 53,000 miles later still no issues. The only issue we have had is a wiring issue. The lights didnt work right so we got it fixed. We have not had an issue since and couldnt be happier with this car. Great job GM, the only reason why these others are saying bad things about it is because they are nothing but full-blown HATERS! This car is absolutely amazing. Plus everyone knows not to bring their cars to the dealership unless its under warranty because they LIE about things that are broken or it still works they just want their money. If its under warranty sure but if not take it to a family repair shop. Overall the Acadia is WOW.
We bought our 2012 GMC Acadia with excitement and high expectations. We were so wrong, and regretted our decision fairly quickly. Within months, we had numerous recalls, the AC stopped working, the USB port stopped working, and a piece of the rubber on the car windows fell off. Luckily, it was under warranty. After 2 years, we had a total of five recalls.Within a couple of months of the warranty expiration, the problems got worse. The AC stopped working AGAIN. Same problem, different year. Our front tires suddenly went bad ($550), confusing since the car didnt have many miles. No explanation from the dealer. Now, year three, AC went out AGAIN ($1100 front and rear), front CV joints cracked ($650) which we were told was probably why our tires went bad so fast, fuel injection issues ($240) causing car to stall every time we got gas, power steering fluid hose leaking ($200), and other issues with a total bill of $2900. Mechanic said it was one of the biggest messes hed ever seen on a car. He said the car was very cheaply put together with plastic parts. I hate this car and completely disappointed that we paid $45000 for a piece of junk.
I bought a 2008 Acadia with 35000 miles and the first month I was having transmission problems, the dealer fixed it. Then 8 months later, it had transmission problems again. They fixed it again then the rack and pinion went sour. I had to pay to get that fix 100 with the warranty. Then my warranty expires without warning. My engine blew. I keep up on my oil changes. The roof leaks when it rains. Unable to fix the car because no money. I am paying 450 a month for a car I cant drive. This car is a ripoff and I regret ever buying it. Money pit is the word and they should recall these cars, but it will be cheaper to pay people in a class action suit than recall them. I hate this car and when I do fix it, I will trade it in a heartbeat. Oh and before the engine blew, the transmission was giving me trouble again. Lemon law should apply to this piece of junk.
Nothing but issues with our 2011 and it just hit 60000 miles. Multiple recalls, alternator, water pump, multiple issues with the front end, air conditioning and heat are all issues that have had to be replaced or fixed. My wife has been left stranded 3 times, twice with the kids, and once was only a couple of days after we dropped it off for our warranty covered inspection/oil change/tire rotation.. Also have multiple friends with the same vehicle and they all have had the same issues and more. Two friends with transmission issues and another with engine failure after the transmission was replaced with just over 100000 miles on it. Ours now is starting to have a burning smell after being driven and takes a second before it knocks and goes into gear. Very disappointed in GM and wont purchase another.
Ive had constant problems with this GMC Acadia. It is soooo sad that consumers can get screwed like this & GM dont have to own up to their products... This cost people homes, jobs, stress, etc. Im looking at all of the complaints and wondering how are they getting away with this. I purchased this truck used in 2011. I thought ok, just 4 years old... Worst experience of my life. The next year, the problems started. New power steering pump, Sun roof constant leaks, destroying the interior lining. Automatic windows going out. My head lights & tail lights constantly going out. Throttle body Valve??? Dont ask me but it cost approx $1300 to replace... And the worst, my TRANSMISSION! I was told the TCM fixed it and the car started back running... Then it wouldnt go forward again... Was told the transmission again... At the same time, all the sound went out in my car, no radio... no onstar... no blinkers, etc... This is horrible... We have to stand up... Im hearing the same complaints. This car has been such a hardship... IF anyone has had any similar problems... please email me at **. Thank you!
I called GM because my 2008 GMC Acadia SLT FWD car is completely out of commission and was told to get a diagnostic from a local GMC Dealer and I had to pay for it out of pocket. But why would I take my car to a GM dealer to tell me my car’s problem isnt a recall related problem? I refuse to give you any of my money! I am very disappointed! The woman from GM said theres not any recalls on this vehicle but my seat belt chime wont stop dinging, my car wont drive at all, my RPM gauge is revving past 4, the power steering is very tight and locks up turning corners and parking. Thank god I wasnt driving on the highway when this started, it wouldve been a very bad accident. I cant believe this. I wouldnt have thought a reputable company would have invested in excellent parts and genuine work. I would never recommend GM nor will I ever waste my money on any of their vehicles again.
I trade in my Pacifica for supposed certified GMC Acadia and that was my biggest mistake in my life. Purchased the suv with 30,000 miles and with only 62000 miles spend 4000, new transmission, 300, Throttle body. Suspension, 700. New rotor, 500. Stability track service and counting. Dont ever get a GMC truck if you dont want a headache.
Car shuts down with the message Engine Power Reducing while driving!! My kids were in the car the first 2 times and the last time I was in the middle of the highway!!! Dealership has given me so many excuses (water pump, fuse, cable...). Im so frustrated!
Being a GM family, we have been loyal to the brand but the Acadia falls far short compared to the companys other SUVs. There are 943 Technical Service Bulletins issued for the 2017 Acadia alone! Most of them are related to random leaks, failures with steering, suspension and brakes. As the principal driver, I can attest handling is not as stable as the one-size-down Equinox, although it improved noticeably when we switched to a better tire than what came with the car. Within a few months of purchase, the SUV developed a drive train problem, and it was difficult to find a dealership familiar with the bulletin issued by GM and knew how to resolve it. This is now a known problem, with over 300 registered complaints posted just for this particular repair. Another annoying and known issue: at the gas pump, the baffle in the gas tank causes the fuel pump to shut off after 3 gallons. The solution is to manually hold down the level on the pump, or it will keep shutting off after every 2-3 gallons, even when the tank is nearly empty. And then there are the myriad leaks, detailed in the complaints and TSBs…
I recently purchased a used 2008 GMC Acadia after scouring a trusted dealerships lot for a new SUV. I immediately fell in love with the features and look for the Acadia and signed my hard earned money away on the dotted line. Less than two months in, I now realize that this was the worst decision of my life. It drove smooth at first but I began to notice some transmission issues when accelerating. It wasnt noticeable enough to be a major deal as I am used to some lag in acceleration when driving heavier SUVs (I traded in a Toyota Sequoia). Now just one week after making my first payment my check engine light is as bright as day. As I scroll these reviews and look online for anger management counselors to keep me from flipping out at my local dealership and on the phone with GMC I am preparing a strategy to get rid of this vehicle especially now that I see all of the negative feedback. Thanks for all that have posted their experiences, I will never ever buy American or GMC again, back to foreign.
I purchased a 2012 Acadia with 60,059 miles on it. I thought I finally found a DEAL. GMC/BUICK dealer sold it to me for 20,035. I couldnt believe it. Roughly 3-5K lower than any other dealers in this town for this car. I jumped on it... Loved the car. 3 kids... Hockey equipment... I was finally in a comfortable car that I can cruise around to every hockey rink in Minnesota.Day #3: Squeaking while breaking. Dealer gave me 4 rotors, 4 new pad. (They covered it). Day #6: Squeaking returns. Some sensor around the wheel was making it squeak. (They covered it). Day #37: Wiper control module goes out. Perfect. Its raining out. And I cant use my wipers. $189. Day #49: Alternator goes out. $775. Day #53: Struts leaking. Shopped online to get some at discount price. $180.00.So its been in the shop 5 times in 54 days. Thats an average of once every 10 days. Are you kidding me? I finally broke down and bought an american car. (Had Honda, Toyota, Nissan before). Im embarrassed to think that when the BOOM in 07-09 hit. And our auto manufacturers were going under. We bailed them out so they could make products like this. Its unreal. I love the look of the car. I love the interior. But Im not going to spend 1K every 50 days on this vehicle to have something else break. Ive contacted GMC and they have apologized that Im having this kind of luck with this car. They claim that I might have the one that always slides through. Hahaha. Are you kidding me. Hey sir. Thanks for spending 20K on your car. But you will spend about 10K in repairs because we have made a poor product.Should I sell it? Man. Id feel bad for the person that bought it from me, and has this problem. Why do you think Toyota, Honda, Hyundai all can be confident with the 10 years 100,000 mile warranty. Because they make rock solid products! GMC...I feel like you dropped the ball with this one.
Terrible terrible terrible - Water Pump, Transmission, Power Steering, Front End. All this before 60K miles but a month after the 5 yr mark!!! And now at 70K miles and almost all the same items AGAIN with the addition of electrical issues, motor surges, terrible propane/natural gas smell in cabin (enough to make you vomit). Call GMC. No help! Advice take it to a certified service location - so they can take your money over and over and over again.Yes they are willing to help. Yes they are willing to say they can fix anything. Helpful is fixing an issue and it staying fixed. Helpful is changing the water pump at 59k miles and not being told we want another $2500 to fix the power steering. I will NEVER purchase another GM product. Its a money pit! The local dealership is so friendly but they are stuck trying to fix a product with no hope. 4 Ford vehicles and over 1 Million miles driven with basic maintenance and one transmission and I cannot even get this 2012 GMC Acadia SLT to drive 75k Miles!!!
I bought my 2008 Acadia brand new. It has been 95% trouble-free. Small problems, most covered under warranty. Now, with just under 60,000 miles, the transmission has gone bad. My dealer says it will cost $4100.00 to replace with a remanufactured one. I am just sick. This is a $45,000.00 car now worth $13,000. I have been so proud of this car and received so many compliments. It has been a joy and comfort to drive. With all of the bad press and obviously serious manufacturers flaws and cover ups, I am afraid to even consider buying another Acadia.
I bought a 2007 GMC Acadia 2 years ago with a extended warranty. The mileage was low only 82000. My mileage is only 155000 now. But about 5 months after I bought this truck its been one thing after another. First my power steering went, then my headlight burned and melted the case and I had to replace the headlight case, which is very expensive I might add. And then my motor went. My mechanic called around to a few places and everyone says the same thing that its known to happen with the GMC Acadias. If I had of known this when I bought it I would have left it on the car lot. I would have to agree with people they look good and lots of room, but if you want a reliable vehicle and not to expensive to repair, DO NOT BUY A GMC ACADIA. You will be so pissed off and GMC does not stand by their product.
2012 GMC Acadia Denali - I went into the GMC dealer to purchase a Yukon Hybrid. I was told that they were discontinued for the 2013 model year and was recommended to look at an Acadia Denali because it had more room than a Yukon and got much better gas mileage. Boy what a mistake! I had also been entertaining the idea of a Yukon XL (think Suburban) because I wanted to make sure I had plenty of room for my growing family. I was led down a path of cost savings on fuel with the Acadia. It was posted 22 HWY and 17 City. With our mixed driving, I expected to get on the worst day - maybe 17. Instead I get 13 MPG! They tell me nothing is wrong! Please! I rent Suburbans when I travel (I rent about 100 times a year!) and I consistently get 15 MPG or better - with so much extra room! Now I am stuck with another 30 payments for this lemon.
Upon receiving a letter from GM regarding the water pump shaft seal in my 2009 GMC Acadia, I called customer service to notify them of an incident that took place with my vehicle about three weeks ago. After my husband and I were forced to pull off of interstate 95 just south of Washington, DC during rush hour, we had to replace our water pump due to its lacking ability to function as well as belt that had been leaked on due to problems with the water pump. The letter from GM does imply that should the seal not function properly, the water pumps operating ability could be compromised. Prior to the breakdown, my husband and I noticed low coolant levels, monitored the levels and added coolant when needed. The engine fan continued to run even after the vehicle had stopped - a sign that something was not working right. I contacted GM customer service regarding the cost of the repair that, to me, seems a result of a malfunctioning part produced by the company. I was informed that because the vehicle was not repaired at a dealership, they were unable to reimburse me for the repairs. At the time, the vehicle was not drivable and was taken to the closest available repair shop. The closest dealer was almost an hour away. I am filing the complaint as I find it unfair and unjust that GM has not recalled the water pump shaft seal and instead is hiding behind the issue by calling it a courtesy customer service letter. After researching the issue, I discovered that I am not alone in believing that this part should be recalled. The letter offers this resolve: Your GMC dealer will check your vehicles coolant level and, if necessary, will add sufficient engine coolant. If the seal is compromised, the vehicle will continue to need additional and unordinary amounts of engine coolant fluid. This letter offers a cowardly attempt at patching the real issue (that is the malfunctioning water pump shaft seal). I feel strongly that this part should be recalled.
I owned a 2011 GMC Acadia for almost 5 years now with a 23500 miles on it, hardly used it due to my line of work which is always away from home. Multiple recall been corrected in which I think its ridiculous at first place, but I said, no worries, its being corrected in a way, thats good! Last week I went to San Diego to visit a friend with my family, driving there with no issue. When we head back home en-route to 101 freeway, it was drizzling a little bit that time, suddenly it chimed 3 or 4 times and wondering whats wrong, my instrument panel indicated stability track light on, reduce engine power and applied brakes, felt like I was drifting a little bit from a different lane, and loss engine power, kind a bit worry, but managed to pulled into the shoulder lane. As per the troubleshooting, turn off engine and wait for 15 seconds and start engine, nice! Stability light off with no issue except engine light on now. Managed to drive again for an hour just to head back home. Brought my Acadia to GMC service department to see whats wrong with the engine. It put out a fault code of P0700 and P182E pertaining to manual shift lever inside transmission shortening out. For 23500 miles I wouldnt expect that, and my warranty just expired last July, it cost me $1200 for that issue. Now, Im heading to Texas driving my Acadia, makes me wonder what discrepancy will my Acadia will call out.
Bought a 2009 gmc Acadia in 2010 that was supposed to be an execs vehicle. Paid over 50k when said and done. We have 17 pages of repairs already. Steering was replaced 5 times and is making the same clicking but gmc feels I should pay to fix it. Whenever we gas up the truck wont start. They force you to do all kinds of bs maintenance to keep your warranty which ironically never covers the issues or parts needed. In addition there have been at least 9 recalls in 5 years. Will never buy a Gmc vehicle again.
At 60,600 miles, just out of warranty, my coil failed. Now at 67000 the catalytic converter has failed. None of this should be happening in a well designed engine but we are told it is the cooling that causes this. Our mechanic said the carbon build up is extraordinary and to get rid of the car. I have 3 other friends who have 09/10 Acadias, and are all seeing similar issues (2 have coils fail). So its just a bad design. Shame, it was a pretty car and would have kept it for the long haul if it wasnt so poorly designed.
I purchased a used 2008 GMC Acadia with a GMC certified vehicle. (Late 2011) AND purchased the extended warranty. At first I was totally in love with this vehicle. Then the transmission went, and it’s been all downhill since then (I do make it noted that the transmission was covered under the original warranty THANKFULLY, but did have problems within hours of getting it back). Every alert light and alarm went off for about 2 minutes (happened while on VERY busy highway). Took it back to the dealer and was told that it was probably still went from the power wash?? So it sat there for 2 more days. Then within 6 months, it was leaking transmission fluid, took it back to the dealer and was told that a gasket was bad. It got taken apart again, and this time my extended warranty covered that with only a $100.00 out of my pocket. Since then I have done my oil changes, taken it in for recalls and all of this is still wrong: This is a list of things that I have currently wrong with my Acadia. 1. Rear window wiper doesn’t turn off. (Don’t use it anymore because of this) 2. Passenger seat warmer light on control panel stays on but seat warmer isnt on. 3. Passenger window (at times) wouldnt go down (at first), but when I would turn off the car, and come back later it would work. Now, it wont go down at all. 4. Back windows are starting to have the same problems as the front passenger side window (I leave them up now and have the air on). 5. Lights on dashboard dim and brighten on their own at any time. 6. While driving all gages, lights, radio, and anything electrical turned off, but CAR STAYED DRIVING. Pulled over shut car off and waited 5 minutes and turned it back on, and everything went back to normal (This has happened 2x so far). 7. Access port for MP3/IPod works on and off, cutting music in and out (I have bought 4 new cords and this happens to them all and the latest one is only 1 month old). 8. Back alert lights and beep stop working on and off. 9. Struts are leaking since transmission was fixed, and didnt before I had that done. 10. When done filling car up with gas, it wont start. It takes SEVERAL tries to get it going.11. Tire sensor went and leaked all the air out of my tire (I got a flat tire and lucky I was in a small town with a garage within walking distance). That cost me $165.00. Now another one is going. And I am noticing that the air is going out of THAT tire!The original warranty is over, and my extended warranty doesnt cover electrical problems. So, total I received ANOTHER recall for this vehicle, this time for the automatic lift gate prop rod. I cannot tell you how disappointed I am. I am currently paying almost $500.00 a month for this car and I cannot afford to put thousands of dollars in it to fix all this! It’s CRAZY! I know some of the problems I have are minor irritations, but if I am paying for a vehicle to have all the bells and whistles, they better work!I called GMC today and voiced my complaints. They are supposed to call me back tomorrow and let me know if they can help me at all. I purchased this vehicle for my two girls, one of whom has spina bifida and needs a wheelchair (so we need lots of room). I need a good performing vehicle because of the amount of time I spend in the car taking her back and forth to doctor appointments that are about 1 hour away from our house. Anyone else experience all of these things?? Did you get it fix?? If so what was it?? Bottom line, I don’t think I will by another GM. I will be optimistic about their call.
We purchased our vehicle new and have been pleased with it except the transmission. It never, ever sounded right when shifting. This vehicle has only 55,000 miles. We were on our way to Wisconsin to visit family recently when, after shifting into reverse, we heard this very loud noise. We thought we hit something but found out quickly that it was the transmission. After discussing what our best options were, we decided to have it towed back to our local dealer at a cost of $528. Then renting a car to return home, we received the bad news that the repair would cost $2000. We asked the dealer if they reported these kinds of repairs to GM and they said not when its out of warranty. We will think long and hard before we buy another GM vehicle and we certainly cannot recommend them to family and friends.
Why does the 2007 and 2009 GMC Acadia get an extended warranty on the timing chain and not the 2008??? Same engine, etc. why does GMC not back up this product. We have had very numerous repairs on this 2008 while other vehicles our kids have, Toyota, have none of these problems. Love the 2015 Acadia Denali but hesitant on buying due to concern for these same problems.
GM is aware of faulty components in transmissions in Acadia, Traverse, & Enclave. Mine does strange things when tries to shift into passing gear.
Well another big repair needed for my 2010 GMC Acadia. First I had problems with the steering column. Then the core evaporator had to be replaced. Both were major repairs. GMC Paul Sur paid for most of it after I went on their website and complained. Now I need a TMC module and seal replaced. Need throttle service and fuel injector. Total cost parts and labor $1600! Called to get a breakdown for parts $734 and labor $509. Throttle clean $124.95, fuel induction service 139.95. Funny how I took my car in a year ago with the same problem. It was still under warranty. But they said that the codes did not show up at that time. Now its not under warranty and the codes showed up. Really? This is the third major problem Ive had with this car.
We bought a 2011 Acadia with 78k miles on it. Ive been a GM fan my entire life and trusted the name. It seemed like a great vehicle at first. We had some minor issues here and there but nothing too bad. My first aggravations were with the engineering of the vehicle. Changing the oil is a pain and the headlight bulbs are a nightmare. The air system decided to only blow hot air on the driver side, possible deflector failure. Good times for the summer. One day the engine started knocking.Immediately we parked it and towed it to our local shop. They started it to listen to it and the engine locked up. 6 months out of warranty (90k miles on it, but over 5 years) and GMC said well youre the second owner so we cant help you. 7k to put a new engine in. Im nearly 30k into the vehicle and max trade in is about 10,500 from a GM dealer. With the original engine and the new GM engine we average about 13-14 mpg getting 16 highway. My 04 Silverado gets 17. Ill never, ever buy a GM product again.
So got the Acadia and fell in love, it fit our family of 6 perfectly! Soon after I noticed the passenger front and back windows would hesitate to roll down sometimes...over looked it because I was so happy to have it, then came the air bag light - it was a known issue but no one could do anything about it to clear it out! Now mind you I got my car in Jan so it was cold, now were getting into summer and running the ac more and it makes this loud screeching noise when its on low. I was told it was from water leaking in from the sunroof, GREAT! All these problems are bothersome but not so costly. The biggest problem came today. I was driving with my 2 kids, stopped at a red light, got ready to take off and it was like someone unplugged the car - it just wouldnt go. Luckily I was coming down off a slight incline so I was able to roll into a parking lot where the check engine light came on. And Im being told Its $2500 to rebuild the transmission and put a new wave plate in (the wave plate is what broke in the transmission causing the issue) but they cant guarantee it will last more than 10,000 miles because there could have been more damage done by the broken wave plate. They can give it a full check for $127 a hr or I could get a new transmission for $4000. Of course my warranty ended last year and there is no recall for this issue that so many people are having. I absolutely love everything about this car but whats the point of having a really nice car if you cant drive it and 11 months into it Im having all these issues. I will definitely be trading this vehicle in the first chance I get! GM is supposed to be the best of the best but thats definitely not the case. GMC Acadia is like a cubic zirconia, looks good but worth absolutely nothing!
I bought a used 201 Acadia last February 2016. I had it a month and I started noticing the Service StabiliTrak light coming on. Not only did it come on it reduced my engine power. I took it back from where I bought it and the service department claimed it was some sensor. All was good. About three months after that I had to replace the engine mounts. Now it is almost a year later and the StabiliTrak system is out of control. This time I take it to auto shop and the service tech said it was the battery (which was dying anyway). So I replaced the battery and I had to get the heat fixed too because of some actuator thingy. So I am happy to get my car back the next day. I had to drive an hour from home to work on that Monday and as soon as I made it to parking garage it started again with Service StabiliTrak. SO when I get off 9 hours later I am thinking I can just disengage the system but I could not figure it out. I drove home with hazard lights and prayed it would make it to certified GMC dealership for service. Two days later they say it was the throttle body so I hope when I pick up my vehicle today the issue is resolved.
I have thought many times of trading this vehicle in because of all of the problems its had, but love the look of it! I should have traded because it might look good but it has been trouble literally since the very first day I brought it home and had to put it in the shop! My family is Chevy/GM all the way.... But that is fixing to change! The first night I brought it home, it had approx. 55,000 miles on it. When I came out the next morning, a huge puddle of anti-freeze was running out underneath it and the check engine light came on. It has had a couple of recalls, which I appreciated! After that, the suspension broke when they put the vehicle on the ramp for service.My StabiliTrak has had issues several different times! Around 90,000 miles, my transmission messed up, a local service repairman whom I trust stated that the teeth had ground off of the disc in the transmission and even showed it to me..... This was a very rare thing in vehicles abroad. He replaced that part, stating the transmission looked okay, and he had to get permission from GM to change out the whole transmission and GM didnt like to do that. It was under warranty through 104,000 miles. Now at 108,500 miles my transmission is messing up again. 5 months ago, I turned right into a parking lot from a very busy street with cars behind me. When I did, the car wouldnt turn and cut off! I put it in park and re-cranked it and it was okay. I still took it to the dealership since it was still under warranty, and they fixed something with the steering column and said it was low on steering fluid. Call it luck or whatever you wish, but I shouldnt even be alive to tell this story! There is an obvious need for recalls on the steering and transmission! GMC..... PLEASE GET YOUR ACT TOGETHER AND TAKE CARE OF THE PEOPLE WHO TAKE CARE OF YOU! WITHOUT US AND OUR PASSION FOR YOUR BRAND, YOU WILL NO LONGER BE A BRAND! That isnt a threat, its common sense.
Only good for the first 15,000 miles. Factory tires are a joke and made with softer rubber. GM is aware and it was the discretion of the dealership to share the info. At 18,000 miles I had 4 bald tires. They cover a portion of it under warranty. The tire guy has to call Michelin with the mileage and size of tread - if any. We did get 70% off new ones. Two days later I started experiencing the SHIFT TO PARK error. Its in park and I try to shut it off but it doesnt register being in park. This prevents the car from locking and causes nonstop dinging that will ultimately drain your battery. You have to turn it on/off again multiple times, jiggle the stick, hit the brake until it magically decides its good. It now happens EVERY time I shut it down. There is no fix. Again GM is aware and left it to the discretion of the dealership to share the info. Now Im stuck in a lease for a PITA car that I cant properly use. Save yourself the headache - buy something else!
I bought my 2009 Acadia SLT brand new in 2010 since it was on offer, since then I had problems two times with the fuel system and had to replace it all. And by all I mean fuel rails, fuel injectors, spark plugs, fuel pump, fuel sensors and hoses, I get warning lights of low oil pressure from time to time with no apparent reason. I also had to replace the complete front suspension with the lower control arms and engine mounts. Now I am also getting a warning that I have a bad catalytic converter. Not to forget to mention that I had to replace the hydraulics for both the trunk and the hood, and what kind of car has the battery behind the passenger seat? Not to mention that the engine compartment is too congested and you cant even see the accessory belt in order to know if it needs replacing. My advice is never to buy an Acadia. I think total cost of repairs so far is about $10,000 and it only is driven 75,000 miles so far.
After working hard for many years and striving to purchase what I thought was a top of the line vehicle - I purchased in July 2013 a used GMC 2010 Acadia SLT AWD fully loaded coming off a 3 year lease. I cannot afford a brand new one with a sticker of $45,000. The vehicle had extremely low mileage 33,000 miles. I wanted a larger, heavier vehicle with AWD to plow through the Michigan snow. I need a vehicle with low miles as I drive annually 22,000 per year. After one year of ownership, the vehicle had the typical Rack noise which is described in many forums was supposedly fixed by the dealer. This fix lasted one year and the rack once again is starting to thump at low speed turns. To fix this rack even though it was replaced a year earlier is $1000. In the 2.5 years that I have owned it I am now at 87,000 miles. I regularly changed the oil faithfully every 5-6,000 miles. I used synthetic oil as was told to me to do at the dealer. I did this because I was relying heavily on the car to last me to 160,000 miles or higher. That was not to be.4 days ago my husband took the car and the vehicle completely died on his way home. No lights, no warning, no nothing. We thought it was the battery and replaced the battery. You turn the key on vehicle to turn it over and nothing. My husband is not a professional mechanic but knows a lot about vehicles. He got under the vehicle to see what was going on and decided to try to turn the crankshaft -- it was completely seized. Yesterday the vehicle that I thought was finally one that was going to last now is going to cost at a minimum of $3000 to $6000 to repair. I am so upset and so frustrated with the way the Chevy/GMC vehicles have major issues with miles greater than 70,000. I dont know yet how we are going to pay to fix this vehicle. We are right now waiting on the official diagnosis from the dealer.Yesterday they called and stated it is for sure an internal issue and needed our permission to tear it apart. Once and if we fix it (not going to be able to afford the fix probably), I will never be able to trust the vehicle again. 2 weekends ago we had a basketball tournament and had 2 other children in the car with us over 100 miles away from home. Thank God this vehicle did not break down in rural Michigan that far from home. We are unsure if the root cause was the timing chain that seems to happen to these SUVs. I wish I would have spent hours investigating and reading reviews on this vehicle as I would not of purchased it if I had known this. I am very scared if we do decide to keep it that the transmission will go next.I had a Chevy Venture van which the transmission blew up at 80,000 miles and the whole car pretty much fell apart. Power sliding door stopped working, automatic windows stopped working along with the rear back wiper. I thought I would give another chance to GMC/Chevy to prove me wrong with a top of the line vehicle but I was wrong.My advice on these message boards is this - do not keep these vehicles more than 70,000 miles. They do not last. I have decided after the 2nd lemon from GM/Chevy I am going to try either a Ford Edge or Chrysler Jeep. I plan to purchase something with a better warranty than what GM and Chevy offer. GM and Chevy have lost my business once and for all.Updated on 02/23/2016: Today is February 23 and it is Day 25 since my 2010 Acadia blew up. After 9 days of diagnostics the final diagnosis was a spun rod bearing went in the lower end of the engine and it experienced catastrophic engine failure. A new engine will need to be installed if one can be located. After countless hours speaking with GMC and due to the fact that I am just shy of the 5 year mark --- GMC agreed to pay 60% and we pay 40% for a new engine. Total out of pocket expense will be around $3000.00. The dealership was kind enough to give me a rental car while this mess is figured out. Total fix for an engine swap is about $7500.00 for a vehicle that is at 87,000 miles. I am detailing the saga here of dealing with GMC and how many hours my husband has been on the phone trying to get this resolved.An engine was located and arrived at the dealer on Feb 16th. On Feb 17th we were told the engine that GMC agreed to split cost with us arrived missing parts. The dealer stated this was unacceptable and sent the engine back and requested a new one. After 22 days at the dealership we are still waiting on an engine. I believe engine availability is so limited right now because GMC is having to replace so many of these 3.6L V-6 engines. So the saga goes on. So the saga goes on. For something to happen in January – I am really hoping to have my car fixed in March some time! An engine was located and shipped to the dealer.
My new Acadia has been torn apart at the dealership now for weeks. Bought my 2017 Acadia SLT in May. Loved the drive such a great & comfortable SUV. Then the spotting started. I had been noticing the vehicle leaving spots on my driveway. I really was trying to convince myself that it was just A/C water. Took my new baby in to find out what was leaking. The technician showed me. He said, I really thought I was just going to tell you it was moisture from the A/C. Instead what he had was a large puddle of fluid & a bad Transmission leak! WTF. This car has 4k miles on it.Now they have to rip out the transmission? Now that was 2 weeks ago. Today I call and Im informed that they found the source of the leak. The Torque Converter!!! GMC! My car is brand ** new and now its going to be in the shop for a few more weeks! Im trying to be patient... but something needs to be done! I want to give a negative stars. The car while running is great, but its already broken... and it wasnt even the best deal out there!!!
Bought my 2007 Acadia used back in 08 and began to notice a wet floorboard after rain. Soon discovered the factory installed sun roof leaked but was told by the GM dealer we bought it from, all sun roofs leak! Almost immediately, the car wouldnt automatically change gears. Also, while driving down the expressway, the radio would turn off by itself. A few months later, I took the keys out but the car kept running!!! The car was towed to the dealership and the fuse box had to be replaced at the tune of $2000! To fix the leaking sun roof would cost another $2300. At this point I didnt want to spend the $$$$ so I tried to avoid the rain and parked it under the carport during showers. Well last week, while riding south on i75, about 20 miles north of Valdosta, the engine went out. Im done! Im out a car but NEVER EVER WILL I BUY ANOTHER GM!! My advise to anyone reading this, buy a Honda, Toyota, Hyundai, or Ford. Stay away from GM!!!
I purchased my 2009 GMC Acadia in 2011 and was in love. I have never has put in so much money into a vehicle!!! My transmission died and had to have it rebuilt for $3500 but also found out timing chain is loose, so thats more money I will have to dish out for!!! Will go back to foreign cars after this experience. Cant wait until I get rid of this vehicle!!!
Sat in the car using accessories on my lunch hour. Clock did not keep time. Hit the accessory button. Again it went back 4 min from where it was - overall lost 10 min every time I hit the accessory button. Has anyone else had this issue? Also very uncomfortable drivers seat. Supposed to be top of the line better than other models. When I took an SLE out for comparison that seat was much better. Go figure.
2009 GMC Acadia SLT - Well, lets start after I bought it new in 2009. 1ST day after getting home the Sun roof was leaking, would not seal all the way closed and the right headlight went out. Next issue was about 5100 miles when I went to shut the car off and pull the key out and it stayed running until I put the key in and out several times to shut it off. Around 25000 miles was 2 motor mounts that came loose or Broke they never said? DVD players crapped out shortly after. Both screens and the box under the are rest replaced. 3300 miles - the steering started making a clicking sound and squealing sound. This was the rack and pinion and power steering pump. 37000 - the car just shut down while driving on the interstate. 40000 - water pump went out. Around 45000 - started the loss of coil pack#2 in the motor. 47000 was coil pack#4. 51000 was coil pack #6, after picking it up after this replacement on the way home its started bucking again at 45MPH, guess what? Coil pack #1 is gone. This car has been the WORST US made piece of crap I have ever owned. GMC, I will never buy again nor will my children. GMC was purchased at Ferman Automotive Group in Tampa with Financing $58600.00. All repairs were done at GMC certified dealership in Orlando Florida.
I purchased my 2009 GMC Acadia from the dealer 15 mos ago. There was no problems until my headlights started flickering. I carried to the dealership to find out my HID lights have melted the casing so I had to get a headlight assembly that which cost $1373.04. They said that it was not covered under the warranty. It shouldve been electrical. Why? Its HID lights get hot enough to melt the casing. There should be a recall on those.
Bought a 2009 GMC ACADIA in 2008 for 42,000. I took it in dozens of times starting at under 5000 miles for loud idling, banging sounds, sludged engine, steering loss, drastically dropped fuel economy, etc. Given one excuse after another claiming oil not changed enough despite receipts proven I had. GMC claimed I had never brought it in for oil changes there. They also claimed they had no record of several of the times I brought it in to them while on warranty. I produced receipts from the dealers service department that showed I had. Every time I brought it in they claimed they could not hear probs, couldnt recreate the steering etc. Right after the warranty expire the same service manager who had said probably 5 times he couldnt hear the prob or recreate the steering issue says as he drove it back Do you know your steering is out and sounds like your engines going to need to be replaced? Fast forward years later and they finally did a recall on the steering so that is fixed. The transmission is now on a 120,000 mile extended warranty. They it out to avoid another recall - Timing Chain recall that if you try to have down they claim it has been done even though no record. I take it to another dealer and he says flat out GMC refuses to replace the failed engines that are failing in all these models. Funny I guess we all didnt do our oil right huh? Im ready for a class action suit. Contact me to join. The steering, timing chain and transmission recalls and extended warranties are all because of class action suits. Lets do this people. They cant keep selling expensive pieces of junk to good honest hard working American families.
I have owned more than 10 vehicles in my lifetime and the last seven have been new from dealer. This Acadia is the worst vehicle I have owned, new or old. Just over 30,000 it was burning oil excessively and the dealership could not figure it out. Numerous times at shop and still no fix. By the time we got to 70,000 GM had to re-ring the engine and replace the major of other sensors and components. I have probably spent over $3,000 in additional costs that were not covered by the GM Warranty or the GM extended warranty we purchased when buying the Acadia. Its Amazing how convenient it was that every problem we had was not covered by the extended warranty. Regardless the engine is a problem GM cannot figure it out. Google GM Acadia engine problems and you will have hours of reading in front of you. All with a common theme, the engine is a complete piece of garbage that you will be lucky to get 100,000 out of... Most of them seize around 50,000 to 70,000 and GM will NOT cover the repair under warranty. They simply will not take ownership to this problem so do yourself a favor and avoid this headache completely. This is my 4th GMC and without a doubt my last. I will never buy another GM Product for rest of my life which hurts me to write because I have 3 kids I have been preaching Buy American to all their lives. Now that my wife and I are buying the kids the first cars, it will greatly reduce the dealerships we have to look at. I have to clarify that the reason I will never buy a GM product again has very little to do with the Acadia I own. It has to do with the entire fleet and the fact that GM knows its an inherent problem with this Engine but wont take ownership. My engine that has been burning engine since 30,000 needs new heads and valves due to wear from lack of oil, a problem I pointed out in the first 2 years. GM does not think its their problem and they offered me $3000 towards a new car. My car is 4 years old and they want me to trash it. If that is GM customer loyalty, then I need to find a new manufacturer of automobiles. Save yourself the countless trips to the service dept because this vehicle is a problem child that burns oil and your hard earned dollars.
Well I bought my car in November 2015. It was my dream car. Acadia Denali 2011. Fully loaded. Got a great price on it. Had 1600 thousand miles, leather seats, Bose stereo system. Love it so much. It has now 3300 thousand miles on it and I am having so many problems. I got in a accident on April 4, 2016. Was not my fault. They fixed it 20 days later.Four days later pink fluid was pouring out of the bottom of my car. Took it back to the collision place. They said it was power steering fluid. They looked at it and could not find anything wrong. May 16th 2016 took it back again and they checked hoses and everything that could be leaking. They said, Take it to the dealership. Well I was looking up things before I took it to the Dealership. They were having problems with the Steering units on Acadias from 2007 to 2011. They have to fix it for free. Of course why would they tell anyone that. Also my coolant is empty. I really do not understand what is going on with my car. Took it today to the Dealership. They cannot find anything but a oil leak. I have no light saying anything is wrong but I need to know if anyone is having this problem. I was told that my coolant is empty. My engine would freeze up correct.
My wife and I bought our GMC Acadia new in 2011 and we have put more money into this vehicle than our Dodge truck we bought 15 years ago. First the struts were blown out the third year we owned it and also a stabilizer bar and most recently the throttle sensor went bad and so the entire throttle body needed to be replaced and also some reprogramming supposedly. Not impressed with this GMC - could be the last one we ever own. Oh and of course the later fix gmc weasled around the warranty knowing which parts are junk and how to get around covering junk parts.
Electrical problems..low oil, airbag & low tire pressure sensors going off. Sensor goes off tells me to shut the engine off. Transmission slipping. Acadia stops in middle of traffic.
I unfortunately own 2 GMC Acadias a 2009 and a 2011. I bought them in the same year due to our old vehicles breaking down. I wish I had the old rusty vehicles back. I work on these 2 vehicles constantly. On the 2009 Acadia I have replaced the transmission, water pump, throttle body, radio amplifier, hood support, steering rack inner and outer tie rods, sway bars, strut assemblies, spark plugs, gas cap, and the list goes on. It is sitting in the driveway now since it has a jerking power issue when we dropped the kids off at school this morning. The 2011 has not been as bad yet but has also had a new water pump, and I cannot get the steering wheel to stop vibrating when driving on the expressway even after getting the wheels balanced rotated and anything else I could think of.
We bought a 2009 Acadia in summer of 08. This spring of 2014 at 54,000ish miles we started having issues. Because of the catalytic converter and engine design, buildup from the fuel caused the cat to go and burned up a couple of coils on the engine. We also have a steering wheel issue. The mechanism could go at any time. We keep losing oil on that because of a broken gasket. Because of the way its designed instead of just replacing that one small part we have to replace the whole thing, $1100. Luckily the dealership did us a good turn and replaced the cat for free even though it was not warrantied and paid for our car to be towed since it could not be driven there. We paid for labor and other maintenance replacements. Between the two car repairs we spent about $1400.I didnt leave feeling very confident that this wouldnt happen again. I was told to only put Chevron gas in the car, mid grade or higher. I would even go so far as to put fuel cleaner (highest quality they make) in with a new tank of gas for extra insurance now and then. I would also recommend before 30,000 miles or before 60,000 miles, that you get your transmission flushed. They have a program that will give you $2000 or $1000 towards a new transmission should it go out if you are good about maintaining your vehicle. Its like a maintenance reward program.The dealership repair guys were great. Although I am very disappointed in a $40,000 vehicle that would cost us this much before 60,000 miles. We never had these troubles with our Subaru or Nissan. Our car still doesnt run great and we still need to put more money for repairs into it. If GMC would put more effort into improving their mechanical end, their products would be awesome. I wont buy another GMC though. Just not worth it for all the repair costs and hassle involved in breakdowns.
I am a GMC 2008 Acadia owner. I have seen many forums related to the above subject. I am in a very similar situation. I have heard the whine or moan type noise when I would turn the steering wheel. I took my Acadia in the GMC dealer in Merced, CA. They quoted me an outrageous amount of $1,800.00+ to have it fixed. It is out of warranty and I did not have the funds to pay for the work/parts. Now my A/C has went out. I took it in to a local radiator shop and they informed me it was caused by the power steering line making contact with the A/C line and has caused a hole in it. The part for the A/C line is over $700.00. I am at a loss here and have nowhere else to turn to for help on this vehicle. As it stands now, I am currently out of an A/C that was caused by the power steering line. As I understand by reviewing many forums, this is a known issue that many of GMC Acadias have had. Desperately seeking assistance on this from GMC.
Air conditioning gone out 3 times. Other problems. No More American made cars for me.
I believe that GM Company is a leading company especially in customer service perspective and this led all authors of customer service books to take GM as their main example. After studying and preparing most of my academic assignment on this giant company, I became a loyal customer to this respective brand and this point was really the most important factor which led me to choose the Acadia car. I experienced this since February 2010 and my loyalty was enhanced more than before; however after less than three years and less than 50,000 mileage, I was disappointed as I faced problems with the noise in my steering wheel where it became a redundant issue; however, this was solved. But in November 2011, I faced another sound inside the car when I press the brake. Though it has been solved, it happened again after less than one year and currently, I face the same issue! The agent here in Bahrain advised me that they have to change the master cylinders and the boosters. In addition to this issue, the rear door pumps had no pressure to hold the rear door. I spoke with the agent and argued with them about this. They agreed to change the master cylinders with the booster at their cost if I bear the labor charge cost which exceeds BHD 80/- (USD212)! Today, I found out that these two issues are common with all Acadia models. My close friend (his car reg. # **) is also facing the same issues. I am filing this complaint to take this issue up with the agent to waive all the charges, as its unbelievable that such nice car produced by a leading company has these issues and the customer is bearing the cost of repairing them! Im looking for a service to keep me satisfied.
Recently, I have been noticing water coming down into my GMC Acadia during rain fall, to the extent that the car carpet was soak in water. I noticed the traces of water under the driver side dashboard and the holding handle on the front passenger side. Please, does anyone know the cause of this leakage?
Bought my 2008 new, 42,000, love the vehicle at the start but it has turned into a money pit. First of all vehicle started to float all over the road. GMC dealership changed rack, rear shocks and numerous alignments. Tire treads wore out from the outside in. They couldnt figure it out. Local mechanic took rear struts out and bushing fell out. Two sets of tires later!!! Then last year timing changes went stretched. Needed to be replaced $4,000.00, now the passenger air bag. Time for it to go.
2011 GMC Acadia 49000 miles, water pump went out. Noticeable loose transmission gear issues, i.e., parked on a decline, driver puts into reverse gear and vehicle rolls forward two to three feet. This also happens when on an incline too. Plus, long period to wait for transmission to change from one gear to the next, such as from park to reverse and reverse to drive. After the water pump had been replaced, cars frame is noticeably creaking when going around corners/turns.
I purchased a new 2011 GMC Acadia and three years (38,500 miles) after driving, I was advised by my local dealer that there was a leak in the rack and pinion, and on the steering wheel gear. The cost to repair these was quoted at no less than $1,500. Fortunately, the dealer agreed to perform repairs on goodwill. I was not aware that these were a common issue with Acadias. During the time Ive owned it, I have had to repair electrical wiring on the passenger window as it wouldnt always roll up/down. I have also noticed that when driving on the freeway it slows down/cranks up when shifting gears. I am very disappointed in having to deal with these issues when I still have a note for the vehicle. I contacted GMC directly and posed a few questions which they werent able to answer. 1. What is the guarantee on repairs made? A. No guarantee. 2. What is the average repair cost to own an Acadia? A. They dont have that information. 3. How reliable are Acadias? A. Very reliable vehicle. When I asked if they were aware of low reliability rating on Kelley Blue Book and Edmunds, their response was that they were not aware of that. After my phone call I have decided to sell my Acadia because I deem it unsafe and unreliable and obviously, GMC doesnt stand by its product. Never looking back to GMC.
2008 GMC Acadia SLT-2 - I purchased this vehicle a few years ago and absolutely loved it. The timing when the warranty expired and the problems began was very coincidental! Power steering went at 70K miles - had to replace the pump and rack and pinion. The low tire pressure lights keep coming on as well as the check engine light. Now, when stopped at a light, the vehicle feels as though it wants to charge forward and the RPMs run wild. A few times Ive been in the car with my children where it stopped running or wouldnt start and let out a loud noise when I tried to start it. I am a single mom and unfortunately cannot afford these repairs let alone a new car!!! Ive had other problems with the moonroof leaking into the overhead lighting as well. I never thought a car with the price tag that the Acadia comes with would have so many (expensive) issues and so little support from GMC. I currently only have 82K miles on the car, which isnt really that high!
Bought 2011 GMC Acadia in July of 2010 for my wife. Check engine light came on at 35,000 miles. Dealer says needs timing chains and guides replaced. Going to cost 2,900 dollars. Will cost me 55 percent and GM will pay 45 percent. This should never happen at this mileage. GM knows they have a problem with this motor seeing they have a revised chain and guides. Don’t understand why there is not a recall or class action lawsuit for this problem seeing when you Google this problem you see it is very prevalent. Will not be buying any more gm vehicles anymore. And you should think twice before you buy one.
Please be advised that this letter of complaint pertains to my 2011 GMC Acadia Denali car. On April 9, 2011, I brought the car in for service at Miller Buick GMC, 920 Route 1 North, Woodbridge, NJ. I informed the service dept. that the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car, I was informed that the rack and pinion had to be replaced and that this part was under recall due to faulty manufacturing and would be replaced at no charge.Fast forward 3 years later to March 4, 2014 and for the 2nd time, I bring the car in for not only an oil change but again, the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car I was informed that the rack and pinion had to be replaced for the second time and that this would cost an estimated $1,735.00 plus tax. When inquiring about this part, I was informed that this part has been corrected by GMC due to it being faulty when the car was manufactured. So the new rack and pinion part should not have the same problem once it is replaced.My concern is this, I purchased a brand new GMC Acadia Denali and it was manufactured with a faulty part during production. I have paid and still paying top dollar on this car note. Why is GMC billing me for $1,735.00 plus tax on a part that was faulty to begin with? This is poor automotive business. I have been a customer of GMC since 1986 for other vehicles. This Acadia car is only 3 years old and should not have this same problem a 2nd time around. Please be advised that I am requesting that GMC replace the rack and pinion for the 2nd time, with no cost to me as the consumer due to faulty manufacturing at the time of production of the car. Thank you for your attention to this matter.
Our Acadia has had a number of issues! We would try to put it in gear and try to backup and it wouldnt go anywhere. We would shut it off and let it sit and try it again, sometimes it would work sometimes wait and do it again. The wipers wouldnt work, the gauges would dance while driving or not work at all, the stereo would work off and on. While turning at speeds 50mph and above turning right only, it would start bouncing side to side only at a certain point of the turn. This would make you feel as if you were going to lose control. In the last couple days it would have power but when you try to start it nothing happens. We had a leak running under the dash into the heater fan. We was told it is leaking from the body above the windshield. We have taken to the shop many times and only repaired the fan motor to the heater. Loved gmc vehicles but think I will never do this again. GMC has left us needing a bailout of this pile they are willing to leave everyone with. They really should consider fixing their problem!
I purchased a 2010 GMC Acadia 2 years ago. I was driving on the Bear Mountain Parkway when my car just lost power. I had my car tow to an auto repair when they indicated that my engine blew. I had oil in my car. My warranty was done. Now Im stuck with a big car note and a Lemon car. I called GMC. They wont stand by their product. Stay away from buying an Arcadia. Read all the reviews before. My mistake was not to read the reviews and to buy an American car. DONT DO IT!!!
My car is currently at Gateway Buick GMC in St. Louis Missouri where I have received news that I need a new engine after it stopped on me in the middle of the highway; the light read engine power reduced. My car is 2009 GMC Acadia and in good condition. My understanding is very poor when it comes to why I need a new engine in a car that is under 10 years old. I have contacted GMC and they gave me a Senior Advisor and a service # however no one has been able to answer my question as to why I would need a new engine when this car is under 10 years old. I am frustrated and confused. At this point I am considering hiring an attorney. This is ridiculous.
Generally I am very satisfied. However, I noticed that even in or after a light rain there is slippage in the front tires (front wheel drive). It also does not handle well in any snow. Very disappointed in this problem. Scares me to drive in any weather.
13 GMC Acadia Denali - The only issue I had in the 2 years and 51,000 miles was service side impact sensor. Im very happy with my truck and like the drive, ride and handling. I heard about issues on the earlier models but I could not be happier with mine. My previous truck was a 07 Yukon Denali. That was a great truck. I traded on a new Acadia since it was 50k instead of mid-60s. Both are good trucks. Love the power of the V8. Like the mpg on the V6.
I purchased a GMC 2007 Acadia new. It has a squeaky steering wheel, has had a/c blower replaced four times, leaks into master cylinder, suspension problems, coolant system problems and constant headaches over drain tubes in sunroof clogging and leaking water into drivers compartment causing carpet having to be pulled up and dried. The sunroof issue was under warranty and first dealer wasnt going to do anything until I contacted GM. Their solution was to blow out drain tubes every oil change. It clogs quickly so I am running back to dealer and got sick of it and sealed sunroof off. All other problems after the warranty, from 2 months out and on. No more. GM. Poor quality engineering.
2007 GMC Acadia radio and sound issues - About a year and a half ago, we started experiencing problems with having no sounds for the radio, blinkers, seat belt, back up warning sound that a child or something is behind the vehicle etc. This is definitely a safety issue if the warning beep is not working when backing up. This happened off and on at first and then everything sound wise has stopped working now for the last 16 months. Except for about 30 minutes this summer when all of the sudden we had sound again. We have no idea what happened but the sound quit again and we have not had any sound since. GMC has said they dont know what the cause is and we should take the vehicle to the dealer to troubleshoot the issue. This will entail a repair bill of hundreds of dollars from what the dealer has estimated. I have read and heard this is a common problem with the Acadia. Looks like GM would step up and recall and fix all these issues everyone is having with the Acadia. Very disappointed with GM and their failure to resolve these issues.
Only 38000 miles (2013 GMC ACADIA SLT) and rear AC evaporator and blower failed. Dealer wants $1300 and GM will not acknowledge this problem and do a recall. Not buying another GM again. This is a common problem.
I have a 2014 GMC Acadia that I purchased new. I have had a hesitation upon inclines for the past 6 months. Service says theres nothing wrong. Tech took a ride with me and confirmed he felt the hesitation too but computer says nothing wrong. Ive complained about it three times already. So now I have had my car almost stall twice in three days with my two kids in the car crossing over an extremely busy two-way road. The check engine light went on both times it occurred. Now my Acadia with 17,000 is at the dealer getting a new fuel injector!!! I will never buy another GMC!!!
I bought this 2008 Acadia with 88,000 miles and got extended warranty. We have put 10,000 miles on it since December. Have had nothing but problems with power steering, windows leak, window regulator gone in passenger door. Abs light and traction light on and now bucks and skips between 30 and 50 miles an hour... GMC, thanks. You suck, Government Motors... Trying to trade in for Ford Explorer.. GMC, you need to stand behind your ** ups!!!!
I am furious! My husband and I have a 2007 Acadia and within the past three months, due to extensive rainfall, the car has become completely non-functional. Why in the world has there not been a recall or lawsuit involving the fact that these cars leak water into the electrical system? First the AC stopped working in the back (temporary). Then the AMP completely blew out - no radio, no turn signal sound. When my husband looked it up online, he discovered what MANY people have encountered... the two (driver and passenger) electrical door connections were FULL OF WATER! Then today!!!!! I put my car in park and pulled the keys from the ignition and the engine continued to run for two minutes (By the sound of it, I truly thought I was hearing my Dads 1976 El Camino)... It then stuttered and died!!!!!! Now battery is dead because something under the hood has continued running despite the cars idle state. Warranty gone! Electrical system was repaired by previous owners after 2008 recall. SOOO Frustrated!!!!! How much money am I looking at here?
I bought my GMC Acadia fully loaded in March 2008. It started to leak in November of the same year. I had it repaired under warranty and they said that it was a factory issue that was happening to other Acadia owners. About a year later, it starts to leak from different places. Long story short, now that I have no warranty left, the dealers say that I have to pay for the repairs. I dont think I should have to pay for something that I didnt cause or not from normal wear and tear.
Reading reviews of the 2008 GMC Acadia... Water leaking into the car when it rains. Transmission failure. Sound system failure. Electronics issues. Grinding in steering. Now my alternator ($1000 to replace at dealer)! And the service lights keep coming on - the dealer wants $200 just to tell me why! This car has been a lemon since the day I bought it. The only reason I dont get a new vehicle is because I own this one and I dont want a car payment - but the repairs Ive paid for once the warranty expired are probably as much or more than a car payment would be.
I bought a brand new 2014 Acadia in December. It is now August and I have had 3 different problems. When the car was 6 weeks old, my car died in a parking lot (leaving me blocking parked cars) in 20 degree weather with my 3 year old in the car. After being towed to the dealership, I was told that I didnt have any fuel in the tank although it said I had 54 miles to empty (OnStar confirmed). This was found to be a problem with the reading in the tank and shortly after became a recall. Two months later I started hearing a crunching sound in the tires when I turned a corner. This ended up being some belt that wasnt getting the right amount of fluid so it snapped. That repair took three days so I had to have a rental car... even though I paid top dollar for a brand new car, I was riding around in a rental car. At this point, I was very frustrated but still loved the look and roominess of this vehicle. During the summer I started hearing a squealing when I turned the air conditioner on. Within days I was getting no cold air on very hot days. The dealership could not find a leak but recharged it and sent me home. Within a week and a half the squealing started again... clearly a problem! So I called to report it but was leaving for vacation the next day so made an appointment for the day I got back. I took it in and they ran a light over the system to see if there was a leak... no leak found and sent me home. Within two days while driving with my children in the car, we could not get any cold air and it was a very hot, humid day. Now Im riding around in my new car with my windows down sweating. I called right away and was told that my car would not give as much cold air while idling (what??) and that the air conditioner might not be able to keep up with the humidity! Really, are you kidding me? Why did I pay this much for a car that cannot keep me cold when its hot all summer? They told me to bring it back in and they would run the light over it again. I didnt have a day that I could stop and it had cooled off outside so I was getting colder air...so apparently my brand new car really cant handle humidity... What a piece of junk! So, its hot again (over 90 degrees) and we literally cant breathe in the car. It is blowing hot air when its humid out. My husband called and spoke with the service manager who said he would call back which he did... 9 hours later and left a voice mail. He said they would run a light over it and if it didnt show a leak there was nothing they could do about it and the car could only cool to 64 degrees in this humidity level. Another joke, it never got to 64 degrees, more like 84 degrees blowing on us and if it says 60 thats what it should get to. Another person that tells me my car cant handle the humidity. Its going in today to have another checkup with the light. Is it only me or could the system just not work properly? How could we pay so much and have such a problematic car... so frustrated!!
I got a 2016 gmc acadia in oct 2015. Weeks after I noticed a noise coming from the engine. Took car in Dec 2015 and was told there was a problem with the sln valve faults p05cc, p05cd, p05cf, and p05ce. Dealership replaced all 4 actuators. Contacted gmc and told them that my vehicle is a lemon. Earlier this year started to have same problem informed dealership. Sunday 8/7 coming back from an outing got a ln alert on dashboard engine overheating. Had to pull over. Had vehicle towed to dealership, diagnostics engine is damaged. They had to order a new engine which will take about 2 weeks. Contacted gmc, open case and have not heard back. I just want for them to buy my car back because they sold me a lemon. Brand new car I should not be having these problems.
I lose the power steering from time to time. It is bad when I am making a turn as I have almost run off the road several times! They tell me it will cost $1,900 to fix. Others have done the repair and still have a problem. Is this a GM problem??
Ignition issues. Took car in twice. Only had the car few days after buying it at Cherry Hill Mitsubishi, and have been stuck and stalled at gas stations, in parking lots, etc. If anyone knows issue or resolution - it is GMC Acadia 2014 SLT-1. Disappointing experience all around.
My parents bought a used 08 Acadia SLT in the spring of 2010 and worked pretty well up until now. But ever since we got it, nobody can figure out why the tire pressure sensors give the wrong indicators for the wrong tires. For example, if the front passenger was low, it would indicated the rear driver is low. Over the summer, we were driving home from Michigan to New York and about 30 minutes into the trip, the radio just cut out. Now, it sometimes works and sometimes doesnt but it only seems to come on in very low temperatures. It worked for about 15 minutes this morning and then cut out. From what Ive found, its something with the amplifier. Ours has the Bose sound system and my mom does blast her music sometimes. I dont know if the amp is fried or if its a fuse in the amp or something and speaking of fuses, Id love to meet the moron who decided where one of the fuse boxes went. They placed it under the glove box where its hard to reach. Why couldnt they just put them in with the other fuses under the damn hood?!I wouldnt spend money on one of these pieces of garbage. You would be better off buying something else. Also, the traction on these things sucks. You just barely touch the gas and it spins your tires. Driving the FWD models is like driving a giant sled. I have a 2005 Mini Cooper and its like a tank in the snow and I have all season tires on that thing.
We purchased this truck in May 2007 so we owned it for exactly 7 yrs. I intend to have it for another 18-20 months and then buy a Ford Expedition. We are DONE with GM - after owning just this one vehicle. I loved it when we first bought it. At 1 yr old, we had to replace the sway bar and bring it in for multiple recalls. But it was the first model year and the sway bar wasnt expensive, so I just shrugged it off. In 2009, the real trouble began. First the service airbag light came on. It was still under warranty so I brought it to the dealer and had them look at it - cost me $100 for them to run the code and then tell me the airbag was not covered warranty and would cost $1000 to fix. So weve been driving around with the airbag light on ever since. Then the check engine light started coming on - I brought it into the dealer and they said it was some coil, fixed it and it was good for a while. Summer 2010, check engine light came on again - again they fixed it. That Nov. we were going to FL - check engine light came on again - we had it serviced right before we left - we were driving down I95 and the light came on again. Brought it back to dealer as soon as we got back. They fixed it again this time and we were good. Until the following summer. Check engine light came on again - after being in the shop, getting car back, and light coming in again (we went through 3 loaners), they finally determined it was the timing chain. It was in the shop for almost 3 weeks. Finally we got it back and thought we were good to go - and were until the next summer (2012) the amp on the radio stopped working. Thankfully my husband was able to fix that himself. Now last May, just as we paid it off 2013 - the transmission had to be replaced. We paid for it ourselves since now it was way out of warranty. Just got the car back this morning b/c it was at mechanic the last 2 days b/c the entire front suspension had to be redone - final bill $3000. But its less than a new car - and I really want that Expedition. Hopefully now we can get through the next 18 months without any majors repairs. I am really disappointed. I had a Dodge Durango before this - I had it the same amt of time - put 187000 miles on it AND it was in an accident (this Acadia has never been wrecked). I had to put a transmission in the Durango and ball joints ($700) and a water pump ($150). Thats IT! Nothing like this Acadia has cost me. I hope I have better luck with the Expedition. We got rid of the Durango b/c the gas mileage sucked - that was one thing that really attracted us to the Acadia - and the 8 passenger seating. We have 6 kids. Anyway fingers crossed that we are in the clear now.
We bought a used 2010 Acadia with 30,000 miles. Engine had to be replaced when we had it 3 months, fortunately still on manufacture warranty. Then recall notice after we paid $200 to repair electronic system. Windshield wipers failed and had to be repaired. Now air conditioner needs to be replaced. Stay FAR, FAR away from ACADIAs. Dont purchase. Money Pit!!!
I have owned this 2008 Acadia for less than a year and have only put 20,000 miles on it. And the transmission went out leaving us with an expensive towing bill and from what I am reading, this is a common problem. What a lousy Christmas present from GMC. A known problem and they arent doing a recall? I have 4 friends that were so impressed with my beautiful Acadia that they also have went out and bought one. I feel horrible and dread telling them tomorrow that they should probably trade ASAP!!! GMC isnt taking responsibility on this problem. Looks like I am looking at a very expensive repair and probably a lousy trade in.
I own a 2008 GMC Acadia. Bought it brand new with just 9 miles. My problems started at 70,000 miles. The first problem was even though my car is kept in the garage at home and work, it was left outside one night when it rained. My car to say the least was flooded. There was water pouring out of the vents of every single orifice possible and the floor boards were soaked. It was the fault of a part in the sunroof. When I called the dealer, they said, Oh yeah, there was a recall but not on your Acadia because your car was made in Texas and not Michigan or vise versa. Called GM. After yelling and screaming, they covered. It happened again 8 months later then again 10 months from that. I had to pay for the one after 10 months because the year warranty on the sunroof parts were up. Then came the transmission. After 77,000 miles, the transmission went out and I was on the side of the road... The dealer immediately calls a wrecker and gets me a car... I was thinking ok, this is where the dealer just flushed out the transmission and they messed something up... Here I am at 65,000 miles later and it needed transmission work again!! I called GM three times and they were able to pitch in $400 to help. Whats crazy is the dealer first told me $4800 before I spoke to GM, then changed it to $1400 after GM agreed to help pay $400. Now the sound system has completely gone whack. My car is making a static sound when the radio is off and when the car is off, my car makes a loud ear piercing popping sound from the speakers with the radio and car is turned off. My car loses sound completely - no radio, no blinker noise, no dinging sounds whatsoever including OnStar like 10 times a day... It just cuts off and on all the time at random. Ive been like some of you, a LOYAL GM owner for years and years. Ive never been so put off with a car before in my life and let me tell you, I owned some crappy GMs before, but this tops the list. For the gentleman that said you folks are the exception for GM problems with Acadia obviously works for GM and hasnt bothered to read the 100s and 100s of GMC Acadia forums out there on tons of other websites. GM does have a problem with the Acadia model and they are refusing to face facts. The one that I think is priceless is how they say there is a recall (safety seat belt light latest one and my car has this problem too) and yet your 2008 or 2007 GMC Acadia is not part of the recall... That one is priceless. GM is notorious for saying they have recalls but oh no, not on your car. Remember its on the car that was made at the other plant... LOL. I would seriously hope the lady in charge now with GM would read these forums but we all know that is not happening. Hear no, speak no....blah, blah, blah. Im done with GM... and I really hate that.
Driving 45mph, when suddenly didnt seem to have power. Called my husband and he asked me to try a couple things and found out I only had 2nd gear. Had car towed to dealership where I was informed that clutch wave plate failed and required new transmission. Because Ive had the vehicle over 5 years, it wasnt covered under warranty. Cant believe with all the complaints on this transmission that GM isnt offering a recall or help with assistance. Ive talked 2 of my friends into buying Acadia because of my experience. Thank goodness they bought after 2010 which coincidentally GM revamped the entire transmission. Coincidence? I think not!
I purchased a new 2012 gmc acadia, in September 2012. Right the first months I had to take it back for 2 issues noticed then: sound/noise heard during cold start and both of the rear interior panels were scuffed. After phone calls and many attempts, these issues were in a way fixed but had to lower my standards. Then, right my very first year of use, the major issues began. The AC (first summer is when I noticed) did not work properly, I live in Vegas with triple digit temperatures during summer, and the ac did not work. Also, the motor started to leak oil. These are the major 2 issues I have had since my first year of owning this LEMON! every year, I have to take it in for the same issues.Just recently called GMC and asked them if they were going to stand behind their product, that they have evidence this vehicle is a LEMON, same issues for the last 4 years in a row now. To not surprise, they are not. They treated me like an idiot, and of course to no surprise, there is nothing they can do for me. Except, oh yeah, they can HELP me with a TRADE!!! It has been weeks waiting for them to call me with a status on my complaint with GMC, and then they had the nerve to call me and advised me of this. This is worse than an insult. Please, do NOT buy ANY GMC, vehicles are expensive as if youre getting the best quality but they are robbing peoples money, please be smart, think what you are buying, do your homework. You can see thousand of complaints just like mine, GMC does not manufacture/sell reliable products/vehicles. They just sell to make money without thinking of what they are selling. Just thinking of sales/numbers for themselves. While we are here making a complaint or reading about it, CEOs are in a gateway with our monies!!! Any advise would be helpful, if youve been in a situation like mine, please tell me how did you handle the outcome. Or if we all together can do something to stop these big companies STEALING our money and making us go through all of these things and inconveniences!! ENOUGH!!! THANK you.
I purchased a 2009 GMC Acadia in July of 2011. Since then, I have had major issues with the car. I took it in to get serviced at GMC Baytown where I purchased the vehicle because it was running rough. When I got up to 70, the car would surge and vibrate to the point that I thought it was going to completely die on me. They fixed the car after 3 weeks of having a rental and poor communication from them. I got the car back and it was not fixed; it did the same thing before I even got it home. I live in Hamshire, Texas, so I was driving over 30 minutes to the dealership for service. I again took the car back and they changed more parts and again, it was not fixed. After trip 4, they finally realized it was the engine coils. After so many problems, I asked the dealership to buy back the vehicle for my current balance and they were very rude and talked horrible to me. The owner even said I was lying about his salesman Scott not calling me back after 10-15 phone calls about a new vehicle. It was so bad my husband went to get the vehicle and made them apologize to me. The salesman Scott did apologize and stated, Im sorry for not calling you. I have no excuses why I didnt call. I know you are aggravated about your air conditioner being out and that is understandable. He didnt even know why my car was even there. Then the next day, my power steering went out and they refused to look at it and told me to take it to another dealership because nothing they worked on could have affected it. I took my vehicle to another mechanic and we found that a piece they had worked on was broken and replaced it with a drinking straw! My car is still broken.
This is to update my review published 4/14/15 with great resolution. Thanks to General Motors recall on the Acadia Wave Plate issue I submitted a claim and after a few weeks with some negotiation I got a settlement last week that covered the cost incurred from having to replace the transmission.Thank You GM for the prompt response in my claim! This restores faith in your commitment to quality. I am very happy presently with this recall solution. I may soon be in the market for another vehicle and will again check with GM for possibly another purchase. I know there is still room to improve overall quality and reliability of products so I am changing my rating from 2 stars to 4.Regards, LB
Ive just purchased this 2007 Arcadia four months ago. Was excited at first, but now really disappointed. Audio system isnt good at all, goes on and off. Now it been out for a month. All these reviews I been reading, people have the same issue and GMC not trying to make it right. Thinking about trading it already and not purchase anymore GMC. Because its sad the money they made off people and dont make an attempt to make it right.
I bought a GMC Acadia in 2009 brand new. It was nice as all new cars. I meticulously maintained it and even ensured to buy the extended warranty when purchased. If you are keeping count thats almost a total of $48k. So my transmission decides to fail at 72348 and I contact the dealer to be told that myvehicle is not covered by the manufacturer warranty or extended warranty as of 4 months ago. REALLLY! Then every possible shop I have spoken to has suggested that the transmission should not have failed at that mileage. Seems like I was doomed from the day I purchased this vehicle. I contacted GM corporate office to see if they would assist at least with parts and I pay labor. NADA. No help. Save your money; do not BUY ANY GM BRAND. Now I guess I understand why Toyota, Honda, and Nissan are normally better buys. If you have an original warranty stating drive train etc. for 100000 miles, you should honor it. I AM AT 28000 MILES SHY OF THAT. WHY SHOULD I PAY $3000 FOR A TRANSMISSION? ANSWER ME THAT GM AKA PROFESSIONAL GRADE!
3rd Oil Leak for this car. Just told it is now the Oil Pan. $2000 to drop the engine for the 3rd time plus $500 to replace the oil pressure sensor. Wow EVERYTHING has happened with this vehicle. Danger to people on the road and the families riding in it. Few of my other problems: complete instrument cluster panel, vehicle went completely dark and dead in middle of freeway, timing chain cover leak (1st time), timing chain cover leak (2nd time), timing chain replacement, rack & pinion gear, water pump, steering pump, brake master cylinder, rear lift gate free falled on my daughters head while she was loading groceries at Trader Joes.
I purchased my GMC Acadia new in February 2008 and have taken excellent care, keeping up with all the required maintenance. In October of 2011, with approximately 50K miles the transmission failed and had to be replaced. My car now has only 84,000 miles, which means, 34K on the new transmission and the car is currently in the service department at the dealership where I purchased it and where the original transmission was replaced, they confirmed that the transmission does need to be fixed or replaced again and Im expected to pay for it. The original transmission should have lasted at least this long and its unreasonable to expect that I pay for a third transmission on this car at only 84,000 miles.
Back in 2008 when GM was in trouble financially and I needed a car, my family purchased an Acadia. Part of our decision-making process involved supporting an American company. We really liked/like the car - the reliability is the overarching problem. To begin, there were a number of recalls resulting in many hours overall waiting at the dealer. If that were the only issue, I could deal with it. Unfortunately, that is just the beginning. We started having problems with the engine coils failing. First one - $400, a month later, another - $450. Four months later, one of the same coils that we had replaced and a different one - $660.00. Six months passed not without repairs (new radiator $700) and now the coils are a problem AGAIN! The dealer now tells us that ALL of the coils, the ECM and the catalytic converter all need to be replaced pursuant to a bulletin #PIP5038B which states if there are certain failure codes, which were present for us, that replacing less than all of the coils and other stuff, would result in future failure of the coils, problems with the brain and emissions. Total for this work - $2,931.72! Picked the car up and before arriving home, check engine light was back on! Can you believe it?? Dealer now states, which to be fair they had been working on and thought they had corrected, that the fuel injector is too clogged as a result of the coil problem and will need to be replaced - $765.00.My gripe - The coil failure appears to be a recurring issue which the dealer did not service properly initially replacing them one at a time resulting in our having to pay $1,510 only to have the same problem 6 months later. In that time, GM learned that they could not fix the problem 1 coil at a time and alerted their dealers in the bulletin. They learned while I paid but when the problem resurfaced due to the failure of their repairs, instead of offering to make good and apologizing for the additional inconvenience to me, they charged me an additional $3,000 which didnt fully fix the problem and now requires another $765. Who knows if that will be the end - perhaps there is a problem yet to be discovered with another fuel injector?I have spoken with the executive office and they offered to pay 50% of the current repair OR give me a voucher for $3,000 toward another GM product but I do not feel that this is fair compensation. I have had to expend $5500 on this car this year alone - not taking the additional $765 into account. One other note, GM continues to throw out that my car has high mileage which is a factor in the amounts they would offer. I purchased the car to drive, not preserve. I have taken care of the vehicle. Are GM cars only meant to go 100,000 and then die? Volvo and Toyota owners seems to expect 100s of thousands of miles but GM no? I dont see them advertising that.What would I like? For others to know of the problem. To be fully reimbursed for the monies we have had to expend in repairs to the coils so I can reinvest them in a new car that will actually work. Thanks, I would appreciate your help!
We have had multiple problems with our 2008 GMC Acadia. The one that we will be bringing it in for for the 3rd time is a leaky sunroof. In hard rains, it leaks internally leaving us with a very soaked passenger side floor and electrical issues - the first time the car wouldnt shut off even after removing the key. Ive researched this and have found multiple complaints from this model year and others. The dealership claims its not a manufacturers problem. The first time I brought it in and told them the issue (leaking sunroof), they claimed the water was coming up from underneath the car. I went to pick it up on a day with heavy rain. Before leaving the dealership, I tried turning it off and it continued to run even with the key removed - service person was very embarrassed especially after I told him the issue and they said I was wrong. Took it in again with the same problems and they said the sunroof drain was clogged. That was last fall. Today we had a hard rain. The floor is soaked again. My biggest complaint is the dealership/manufacturer not owning up to the problem. As I said, there are numerous blogs with the same complaints, but they wont own up to it. I hate even looking at them, i.e., dealership, any more.
In 2007 when the first Acadia came out, I fell in love with it and its body style. We bought one and had very few problems, other than normal wear and tear. When we traded it in for a 2012 Terrain, there were 115,000 miles on the Acadia. We should have kept it rather than downsize to the Terrain. The Terrain, was not a problem either, but after having it for 16 months, I decided that I wanted another Acadia, which is what we did a week ago tomorrow. Never having had any major problems with the first Acadia, I thought surely the 2014 would be better, 7 years later. However, I was wrong.The past weekend, my husband and I drove to Louisiana for a funeral. On our ride there, the car ran smooth and no apparent problems were recognized. However, while away, on our way to the grave site the SUV began to shake and jerk, also making loud noises. It felt as if we were on a bucking horse. After about twenty minutes of this, it began to run smoothly again. Later that evening, the jerking began again, just not as long this time. On our way back home after driving possibly the first 75 miles, the jerking began a third time. That time it only lasted for about 10 miles, and did not repeat the action any more. When the jerking began, the Stability Trac signal came on. We had had similar problems with the first Acadia, but that did not begin until we had put 60,000 or more miles on it. This new one, has less than 300 miles on it. My dealership has been gracious in providing us with a loaner. Although the loaner is also a 2014, it is an automobile and not an SUV. Due to the fact that I previously broke my leg and fractured my ankle on the same leg, four years later, as well as having had to have a total knee replacement on that same leg. The Buick that we have been loaned, sits very low, even with being able to raise the seat, Never having gone through this before, I expected to get the same type or a very similar one, to what I have been accustomed to driving. We have not had a chance to get back to the dealership and my salesman, but plan to do so today, to see if they can put us in another SUV. I have also looked online to see if the 2014 Acadia is one of those being recalled, but have not been successful in finding out yet.Overall, my experiences with all three GMC vehicles weve purchased over the last 10 years, have been excellent ones. I would recommend this vehicle to anyone. As a matter of fact, I praised the 07 one to my banker so much, that she went out and bought one two years ago after test driving one of her own. She is still in love with it, and tells me she rarely uses her previous car which she thought she loved before getting an Acadia. Those of you who have had horrible experiences with your Acadia, must be in the minority, because rarely, if ever, have I heard an Acadia owner speak negatively about it. Friends of ours who had an Envoy, recently bought an Acadia after riding in ours. Sorry about your problems, but I would think you are the exception, not the norm.
We bought our Acadia in the summer of 2017. Within 2 weeks of owning it we had to take it to the shop for motor and catalytic converter issues. Long story short, we have now owned the car for two years and have only been able to drive it/ have it parked in our driveway for 6 months. Those 6 months arent even consecutive, more like the weeks in between shop visits. During those visits numerous motors were put into the car along with new parts to whatever they could see needing fixed. At first we thought it was the shop doing a bad job but after the THIRD shop we visited, it became clear to us it is something with the car and not us. Every mechanic we have talked too says the motor for the Acadia and a couple other GMC/Chev models just don’t last past 32,000 miles. We cant even get rid of the vehicle due to the never ending check engine light and its constant engine light led to it failing inspection making the car undrivable (eventually we did get a passed inspection). Our last visit had the car pulling up 19 error readings, most involving the Transmission and Motor. There is no end to the problems on this vehicle and we have barley driven it.
I was driving my car maximum 10km/H because I was getting out of the parking of a gym. Sunny day, good visibility, 10 oclock in the morning, I was alone in my GMC Acadia. Suddenly all my airbags deployed without any accident. There is not even any scratch on my car.
My 2008 GMC Acadia truck is 4 years old and has 56k miles on it. Its very well taken care of. It started making noises while driving so I had it inspected at GMC dealer in Orange, Virginia. A very nice repairman said the steering rack is cracked, but because I dont have a newer model, Acadia, this isnt covered under the 100,000-mile warranty GMC offers. After doing research about this topic, I find dozens of websites with many, many people all having the exact same problem with the exact same model and year Acadia. While I was told that this is a very serious issue, no recall has ever been issued by GMC. However, I was told that GMC is aware of the problem and has re-designed their newer model steering racks. I spoke with GMC headquarters asking for this to be a covered expense so I dont have my two children in danger. The guy on the phone was quite rude and said he has the final authority and he did not approve my request. When I asked if there was someone else I could speak with, I was told that any further communication on this subject would have to be taken outside of GMC and that they would no longer speak on my claims. I was so angry I was speechless. I dont understand how they can claim they know this is serious and know there is a problem but never recall the vehicle! And why is this now a covered warranty repair but it isnt for my vehicle?
My wife and I bought a 2011 Acadia with like 6 miles on it new. From the start my wife stated (its her vehicle technically) that it was making a wamp sounding sound from the front passenger wheel after 30mph, I figured it might have been the treads making that sound, at 85k now the original tires still on are worn from the inside out. Then the check engine light came on early at like 25k. I thought I was gonna escape the Acadia curse but then the TV stopped working and the radio quit working for about 4 hours unexpectedly, and somehow fixed itself. Now I have been seen once by the dealer for the seatbelt recall, the corrosion on the plug under the seat recall, and they looked for sign of water pump leak recall. Well guess what, at 75k supposedly no sign of water pump seal but now at 85k I get home and see a small red puddle under the truck, you guessed it after looking for leak looks to me to be a water pump leak with small aluminum shards of metal in the coolant reservoir. As I have a scheduled appointment with dealer 03/20/15, for new tires, recall repair and alignment. I will have them re look at it and I swear if I hear I have to pay for the water pump, my head will spin like the exorcist and be calling my lawyer. I had a 2002 Pontiac grand am gt that I had nothing but problems with since day one, long story short ended up with an arbitrator through the BBB and got reimbursed for work that was not covered under warranty. My wife advised me if this truck became a problem like my Pontiac, she and I would never buy GM again. Fingers crossed for Thursday as this vehicle was designed to carry my 3 year old and now 5 month old children in and so far I feel like GM is really putting up a middle finger to loyal customers and letting down new ones.
For months we were seeing the RPMs running higher than they should. 5000 when trying to pass and they did not release soon after. Took it to dealer several times and they kept making adjustments but nothing changed. On a trip to Ottawa, we were putting gas in when we noticed a burning smell. We took it to a nearby dealership and he was finally able to figure it out. Our rear brakes were seized. After 40,000 km? How could we have prevented this and why didnt the local dealership figure this out before?
GMC Acadia - Good morning! My husband and I purchased this vehicle in 2007 and it caught on fire within the month. Then, again the same thing happened, and then they had to replace something, and something else, and something else. I met with the area person in charge of working out these issues who gave me coverage until next June, and now again I am experiencing another problem. The ignition won’t turn all the way to allow the key to come out. Please do not get me wrong, the employees are very wonderful, but wonderful will not solve my problem. Please, how can you help me? God bless you and thank you so very much.
I bought brand new (expensive) 2015 Acadia Denali 3 yrs ago. I get it Ziebarted with diamond gloss wax as recommended by GMC dealership every year faithfully. This vehicle was my pride and joy sort of speak. I have a defect in the paint on the hood. There is no paint damage or scratches in this area, its started to show as a rust bubble. Of course, paint only covered under warranty if 36,000 miles or 3 yrs, which I dont qualify for. So sorry about my luck. Also I have the same problem as the 2015 Buick Enclave with an inoperative purge solenoid, its causing the same problems but you guessed it, no recall on the Acadias so again, no help from GMC after spending so much money.
I purchased my 2014 GMC Acadia Denali from Dutton Buick from Riverside CA. I traveled to purchase my car because I was unable to find exactly what I was looking for in my hometown. I drove 5 hours from my hometown. This car is a certified pre-owned car and purchased from an actual GMC Dealer so I thought I was making a wise decision and would run into any issues. I purchased my car and drove home. I was in the shop 2 days later. The motor in the A/C blew out. I thought, no problem, I would have no issues having it repaired since it a certified pre-owned car. I get the dealer in my hometown Fresno Buick and GMC dealer only to find out my car was never registered as a certified pre-owned car.So I had to go through the process and a few days without a car with A/C in 95 degree heat. Since then I have been in the shop month after month with issues with the car, 12 times to be exact. This car has been a headache since day one, literally. From motor mounts, control arms, bushings, electrical issues and a banging noise under the driver floor and a clank when I turn my wheel to make a U-turn which I have been told that its normal for these cars. I have finally decided to do some research about purchasing a Lemon Car and found GMC Lemon Law. I opened my case June 5, 2018. It has been about a month and a half and I have not seen any progress with my case. Laura (not sure of her last name) has been the one to handle my case. I called her twice before she finally called me back 3 weeks after I filed my case. She said she was sorry but has had a hectic few weeks. Which meant she had not even started my case. I contacted GMC Fresno and MaryAnn (the office assistant) showed me that she first contacted them on June 20th. 15 days after I opened my case. Since then Laura has called back and will return calls when I do call but basically to tell me that there is no progress. She is extremely rude, she cuts me off and will not let me complete my sentences, she raises her voice at me and states that there is nothing more to tell me and have a good day Mrs. **, have a good day and hangs up on me. She repeatedly tell me that it is not an overnight process. I completely understand that it is not an overnight process nor did I expect that but It has been 6 weeks and still has no new information for me. No one can tell me what stage or place in line I am. I ask to speak to a manager and she says she cannot transfer me but will put in a request, then she stated she did not because she called me back and apologized (so she knew she was being rude) so I assume she thought that I was fine with her horrible attitude. She has reacted this way twice and I am not going to allow that. I am not asking for a lot when I ask for an approx time for my case to be evaluated.I think I have been very patient with GMC as far as the hassles and inconvenience I have had to endure since purchasing my car from a GMC Dealer and was told it was a pre-owned certified vehicle. This car has been a hassle and in the shop on monthly basis since I purchased it, literally the next day after I purchased it. GMC should be ashamed that a person has to turn to GMC Lemon Law in the first place and then has associates such as Laura working for them. Also, I have tried to have this handled with the GMC dealer that I purchased it from which was Dutton Buick and GMC dealer in Riverside California. Alexa, their shop manager told me to drive it to them and they would look at it for $159.I explained to her that I live 5 hours away and all the stress and cost Ive already had put into this car because it was not inspected properly and she basically told me, the cost of the inspection was my responsibility and It was up to me if I wanted to drive it there. I have suffered enough with this car and now the suffering and unsatisfactory continues with the people they choose to hire. I cant express how much I am dissatisfied with GMC and how they treat their customers. I am requesting my case worker be changed, I do not want to speak to Laura again, she is unprofessional and rude and should not be working in customer service if she cannot handle frustrated customers, basically she cannot handle her job.I have requested twice for her to connect me with her manager and I have not yet received a phone call. I have also called in and requested a manager call me back through the customer service line and still have not received a phone call from anyone. My next step will be a lawyer and contacting the Automotive Bureau. I strongly, strongly would not recommend this company to anyone.
This car has been the worst thing that has ever happened to me! Problem after problem! Transmission replaced, continued to have problems, water leaks, actually water pouring in car from dvd player and interior lights, had recall years back, said they replaced tubes, paid for this same problem a few times, then got so bad and complained, they finally sealed it all up and replaced the headliner that was completely water stained! Radio went out due to water damage and I had to pay because they said it was the fuse box! Radio and dvd worked shortly, then back and forth with nothing. I have driven car for over a year with it working/not working. When it doesnt work, no onstar either! So a lot of good the emergency phone is to me! Towed back to the shop again today! Engine light. Running horribly. Put in reverse, jumped forward, rpms shooting up, sounds like something dropped into a woodchipper from under the hood. Oh and headlight is filled with water. First and last GM I will ever own! Its a pretty looking package, but its a pandoras box. GM is bankrupting my family! Thanks GM, youre the best!

