I really wanted a Jeep and bought one. For the three month that I had it was broke down more than I drove. They kept fixing it until the guy said it was enough so they offered me a Equinox. It drives nice, it’s good on gas, the only thing is I’ve went from a eight cylinder to a four, big difference! Would still go for a Jeep! My dream!

Poorly Built Vehicle - Just told by dealership I need a new engine for 2012 Chevy Cruze (4 cylinder) with approximately 50k miles. Sure dont make them like Honda. So much for American made, will never buy Chevy again. How is this possible??? POS!!!

I purchased the Malibu brand new with 52 miles in March 2016. The first 6 months was good. The gas mileage did not meet what was specified but it wasnt bad. Towards the end of the year my car wouldnt start after stopping at a local grocery store. I had to wait till 2 hours later for it to mysteriously cut back on. Once it did the air was stuck on high and the radio wouldnt come on. Took it the following Monday to the dealership that determined the computer needed a reboot. Everything was fine for a few more months then the car cut off again. This time the dealership could not find anything. The car continued to cut off randomly at times while driving. Each time two different Chevrolet dealerships could not find the problem or cause. I am concerned for my safety as this occurs while driving. This makes me rethink and question the brand Chevrolet.

My first car was a 1980 Camaro. Loved that car and wish I still had it, have had other vehicles that fell short of my expectations, and they were not chevys. I now have a Chevrolet cruze and I love this car and knock on wood no problems and have about 115000 miles on it. A Chevrolet is all I will ever buy.

I love my Chevrolet Malibu. Its been a great car. Gets pretty good gas mileage and has a lot of power and seats 5 passengers. It is 20 years old and runs like a top.

I dont have much experience on this company, but I once used their vehicle and I felt very safe when driving it. Hope to know more on what the company is doing soon.

I always loved pickup trucks and it features four-wheel drive and weather resistant tires as well and state of the art heating and air conditioning. Also the tires are great. It has been reliable and fuel efficient too. The total price has been reasonable as well as the payments. And the color is simple and exciting. When buying the vehicle the staff was extremely helpful. But I dont like the eroding the paint gets from the salt on the road during weather. I also dislike the radio which is oversimplified and doesnt get a good signal.

Being a Chevy family for years I am very disappointed to find out that they hide problems with their vehicles from their customers. They can send out flyers to purchase new car mats or upgrades for cars, yet when a part is bad on their vehicles are bad. On our Trax our pvc valve cover went bad and Chevy had known that on the 2013-2017 Trax, Sonic and Cruise this part had been malfunctioning. It would have been under warranty from my dealership had I know when I was home to take it in.My warranty is not valid anywhere but there. Of course they never told me that either. My family decided to see our son who is in the Army 3.5 hours from our home. Car was not covered. We were stranded for 3 days because the strike caused a lack of parts throughout the country. Dealerships were closed because it was a weekend so we went to a Pep Boys. Chevy acknowledges this is an issue but refuse to reimburse me because I didnt go to a dealership in the town we were stranded in. Which by the way couldnt find the part we needed a Kia dealer had to find it! We will be trading in our Chevys by the end of the year and getting a different brand who believes in customer service not just making a buck!

The Chevrolet Trax is a smallish car, not made for two full size people. And I would recommend the upgraded seats. With that being said it is a strong runner, great gas mileage (Im getting 27 to 30 mph, running up and down the mountains in Colorado) and the all wheel drive is has done well in snow up to 18 so far this year. Overall I am pleased with my purchase.

My Chevy Colorado had been totaled for a vehicle fire, truck almost killed me. There was no apparent reason why it happened, so most likely a product defect. There is a recall on 2018 Chevy Colorados, a fuel pump failure, which increases the cause of fire in fuel line. According to the fire report from the fire department, the cause of fire was fuel tank/fuel line. Apparently my Colorado was not part of this recall but maybe should have been based on what happened. To be sure, I wanted GM to investigate their vehicle, seeing as how it was less than 2 years old, bought brand new off the lot, only 17k miles. They stated that because my insurance company has it, that they will not look at it. My insurance company is fully willing to let them investigate it, but that means nothing to them. They stated that I would have had to call them before my insurance company in order for them to investigate and have a claim open. To me this is less about the claim and more about the fact that the vehicle caught fire while I was driving, no apparent reason why. It also feels like they are 2 separate issues. This is a safety issue that they need to address, and their only response is well log the issue. My insurance company hasnt been much help either. If GM is producing Trucks that are a hazard on the road, they need to do something about it rather than log the issue. No further efforts have been made on their part to help me, I have not been treated like a loyal customer but rather a nuisance and just a number. Worst customer experience ever.

I love the Chevy Tracker. I have owned 3 of them. The first 2 were automatic and this one is a standard. I like the standard better. I have traveled all over the country in one and had no issues whatsoever. I would definitely suggest buying one especially if you like to go camping and you drive down a lot of dirt roads. The four wheel drive is my favorite feature. I also like that it is small and that the back seats come down for a larger storage area. The car is also super durable. Just do the normal upkeep and it will run forever.

My 2016 Chevy Sonic LT is a really good stable Vehicle. That year specific is the best model and configuration. The MyLink Radio is wanting as it does not have Android Auto... It was the only MyLink that year that did not get the new system. But all in all the sound is amazing. Control above and beyond. Windshield curve is an issue with rain but driving is safe. AAA+

I have a 2013 Chevy Trax, recently I had trouble with losing power on a trip to the city. When I got to the city the check engine light came on. I checked the oil and it was down 3 litres. Which I bought and put in. I immediately brought the car to a trusted mechanic who informed me there is a special warranty on this, because it is a known problem, but I have to take it to a certified Chevy dealer to get it fixed. The problem is a PCV valve on the interchange cooler freezes off when temperatures go below -18. Well we live in Alberta so that’s a constant. Anyway because we took it to the other mechanic first the certified Chevy dealer refused to fix the problem stating, I can’t prove it. The ice is melted off. Never again will I buy any Chevy product, phoned their head office and more of the same runaround.

I love my 2014 Camaro. I love the way it handles and all the bluetooth capabilities. It has plenty of get up and go for V6, my husband and I are tall, we have plenty of legroom! The car is black, we had GM gray shadow rally stripes put on the car and it looks awesome!!

Lies! Do not let them pull your credit! The General Manager Chevrolet Jim ** on the River in Tulsa, informed me that they work with all types of credit and that he was certain with a my 560 credit score he could get me in a car. He lied, the car lot stated I needed a co-signer and would have to trade in my current vehicle on top of that. That’s with $2,000 down all for an $18,000 vehicle. Also when the pulled my credit, as to what they called as a “soft hit” turned into 5 inquiries all from my application with them. I would not only NOT recommend them, I will advocate against any potential buyers from even contacting them.

I love my 2015 Chevy Cruze LTZ RS. I actually had one as a rental car back in 2015. It was so comfortable that the 12 hour drive seemed to fly by. I love the look of it and enjoyed driving it. The Cruze has great pickup for a four cylinder car. The turbo gives it some really good take off. My 2015 now has 79,000 miles on it.

Love that car...very safe and save lot on gas for long trip. Enjoyable listening to loud music that I can hook up my iPhone to the car that include USB plug. Just wonderful and comfortable car. Have been great and havent any complaint from my family about the car we own. Itve been a year that we own that car. Im so blessed to own that Chevrolet Cruze!

I like that my Chevrolet is a pickup truck. It was an affordable price, an individual sale, and what was needed for our home. Its a full size truck that we are able to haul the materials we need for home repairs, to use for work, and it also has the full back seat and third door so we can take the grandchildren to the park or out to eat. A good benefit when you only have one vehicle to use in your home. I wish it has a fourth door for when you are in a hurry, like when it might be raining and you need to get the children in the house quickly and they are trying to get out at the same time or when you have groceries that need to be brought in then and cant wait. And also, have a little more leg room. Other than that, its a good vehicle that serves me well

I have a 2013 Chevy Sonic that I purchased with 30,000 miles on it from the dealer. There was a recall on the car for the catalytic converter, saying high temperatures from the engine was melting internal components. Of course their fix was not to replace catalytic converters, but to reprogram the ECM running temperature. However they sent the recall slip to the wrong address and by the time I had gone to the dealer I already had a check engine light on, and they wanted 150 dollars to diagnose the problem. I had to get through emissions and get the light off so I went to the local Shell service station. They informed me my catalytic was almost completely melted and malformed on the inside. I contacted Chevy and they said it needed to go to the dealer to get looked at and they would make an appointment, but after a week of no contact from them and a need for emissions so I could register my car, I brought it to Shell and had the work done. Then of course Chevy called and said there was nothing they could do because I had the work done elsewhere. Not offering catalytic converters to customers whose had melted, after acknowledging the ECM they set is causing the issue, is despicable. After spending 1000 dollars on a new car, a part that should never fail, they certainly lost a customer in me with their poor handling of this issue.

Chevrolet makes nice cars and trucks. I was very happy with my 2014 Volt Premier and I am very happy with my 2018 Volt LT. The acceleration is great, the ride is comfortable even at 6 and 250 pounds and the controls and features are those youd normally find in more expensive vehicles. I was rear-ended in my 2014 Volt by a Dodge Challenger and, although my Volt needed $6,500 in repairs, it was obvious that the Challenger was heading to the crusher in a boneyard.

Purchased a 2018 Cruze LT 4Dr new on 5/18/18. I have had zero problems, it now has 15,400 miles on it. Comfortable ride, adequate power from the 1.4L Turbo. Handles nicely and gets 40-42MPG on highway trips. Well equipped for the price with CarPlay, blind spot monitoring, power and heated seats. Would definitely recommend.

I was able to buy a brand new Chevy truck with several upgrades with a 12k sale in effect, allowing me to turn my negative equity in a horrible diesel jeep into my truck loan and walk away with a great rig that fits the whole family, hauls the hay, handles amazingly in the snow with seat and steering wheel heaters for the frigid Central Oregon Winters. Great hauler on the camping trips with camper in tow. Its sporty and tough and at sale price came in at only 36k. Amazing deal, amazing dealership at Chevy of Bend. Love my truck.

The biggest issue with this service department was the time it took for an oil change and tire rotation, 5 HOURS, but I have listed all the details below. Pros: - Service was completed- Service consultant was pleasant Cons:- Timing. It took this service department from 10:15 am to 3:15 pm, 5 HOURS, to complete an oil change and tire rotation. I scheduled my appointment online and was told when I arrived that it might take up to 3.5 hours. I was not happy but needed the oil change today and assumed it might include something like a basic exterior wash for the time. At the 4-hour mark, I called the service department to get an update. After a few moments of not being able to find my car, I was told to give them another 1.5 hours to complete the service. - Price. When scheduling my appointment online, the dealership was offering a coupon for $29.95 + tax. The only fine print, directly from the coupon, was, “Tire balancing, tax, and more than 6 quarts of oil extra.”. Since I did not see a line item for tire balancing or more than 6 quarts of oil, I asked why I was being charged $12.89 more than the coupon, before tax. I was told that prices have gone up and they could not honor the coupon price. If that is the case, the coupon needs to be removed from the website. - “Shuttle”. I advised the service department I would be waiting there for my car. It was at that point they offered a shuttle, via Lyft, within 10 miles of the dealership. I opted to take them up on the offer, but just across the highway to the mall. At 4.5 hours, I ended up walking back to the dealership since my phone was about to die so there was no way I would be able to coordinate the shuttle back between the dealership and Lyft. At the time of payment, I see a charge for, “Incidental Reimbursement” in the amount of $5.67. I can only assume this was for the “shuttle service” they would take care of within 10 miles. - Lack of attention to detail. When I received the bill, I noticed a charge of just over $22 for 2 bolts. I knew I would have to pay for the bolts but remembered the conversation advising it would be around $4 and change, per bolt. I had to ask why the charge was so high before they even noticed it. Lastly, upon getting in my car, I noticed in the 5 hours they had the vehicle, no one could be bothered to reset the oil life indicator.

The Chevy Spark is very economic and easy to find small parking place. It is wonderful enough room for the both of us. Great on gas and has a great radio. It is also has 10 airbags for safety.

This is a great car but the overall experience is marred by some petty greed. The car comes with the ability to remote start; check battery, location, lock unlock; etc. This all comes with a internet connection through AT&T. They want between $180 to $420 per year to keep this service active. Thats absurd. My Ford provides these services free of charge. I understand that OnStar operators need to be paid but I am talking about basic tech services here. Is my car charged? When was it last driven? etc. I would love all that OnStar has to offer but I am unwilling to pay for it. Why cant Chevy provide basic informational services like Ford does for free?

We purchased a 2016 Chevy Impala for my husband. In the 3 years we have had the vehicle, we have replaced the following items: 2 batteries, 1 starter, 1 purge valve. I am writing a review today in regards to the purge valve. Our check engine light came on and so we took it to our mechanic. The mechanic stated that the purge valve needed to be replaced, so we replaced it. 3 days after we paid for the repair, a letter in the mail came from Chevy stating the purge valve may be bad and to take it to the dealership to be replaced. Since we already replaced the valve, I applied for the reimbursement. Chevy is denying my reimbursement since it was not done at the dealership. This is the last Chevy we will ever own.

Chevrolet Trax AWD. Great value for the money and it does surprisingly well for a sub compact suv in inclement weather. For the size it is a very comfortable ride for 4 people as well as still having enough storage space for vacations or shopping.

My husband and I purchased this vehicle after a car accident totalled our other one. Bought this car used and began noticing issues. We have had to replace the torque sensor which was $600 alone. Many Chevy vehicles were recalled for this issue. Today I get a letter in the mail telling me that the side impact airbag was recalled. But heres the catch, they will only replace it free of charge if its under 150,000 miles. The vehicle was over that when we bought the car! Airbag light has been on for some time now... I tried calling Chevy customer service and got nowhere. They asked me repeatedly what the letter said. So after reading it to them 4 times and being told there was no issue, yet Im holding the letter in my hands that I just opened. I hung up. This by far has been my worst car owning experience ever! I feel that there should be something in place for people that are buying these cars used, my safety is just as important as that of someone purchasing a brand new Chevy vehicle!

I would not recommend this company. All the GM support advisors do is schedule appointments, they dont care about your concern, nor do they care to get to the bottom of the actual problem. Ive had my 2019 Chevrolet Bolt EV for a year and a half now and Have had lots of electronics problems. They tell me they cant use a video to fix the issue that if its not malfunctioning at the time when its at the dealer, they wont fix it. Of course the car comes out of its bumper to bumper warranty by mileage and the entire infotainment fails and the other issues Ive complained about will finally get fixed at my extended warrantys expense and my $100 deductible. I call to speak with a senior advisor, they dont call back, they dont call when you tell them to call and will do what they want, when they want. This is the worst car company Ive ever had the displeasure of doing business with. Ive had Hondas, Fords, VWs and Chevy and Chevy has been the worst ownership experience ever.

I dont drive much but its held up well despite being 15 years old now. It was a stylish car when purchased. I have had a good experience. Its been a sturdy and affordable car with only minimal repairs needed. This car has worked well for both city and country driving, for family trips and also as a great work car. Dependable, affordable to buy, to insure, and to repair, handles well during Iowas four seasons. However, the body paint hadnt worn the best, car does show some rust. But it has worked ok for family but on the small side for use with car seats and booster seats.

Ive been driving trucks for 15 years and the last 9 Ive had a GMC. I loved that truck and when the transmission started to go I decided to buy a new Chevrolet. I decided to buy a Chevy. The truck was dropped of to me by someone at the dealership and had 300 miles on it most of witch from the drive to my house. From the moment I took my first drive (after I already owned it) it was shaking. It always shakes but sometimes its really bad and dangerous. I told the dealership right away and they fed me a lot of lies. They 100% agree its shaking but wont fix it or do anything for me. They changed my tires and my truck drove worse than before. I filed 2 claims with Chevy. One asking for a buy back and they denied my claim. Also one for some kind of trade assistance and they offered me $1,500.00. This truck has had other issues since I got it. The check engine light has come on twice and had to be turned off by the dealer. Also the steering wheel tilts to the left even after being aligned multiple times. I would not suggest buying a Chevy. Not only are they not good quality. Chevy does not stand by their products and warrantys. This had been a terrible experience and its nowhere near over.

One owner, one person, great little car for road trips or bobbing around in the city, cheap on gas whether in the city or on road. The most people I would take in a car this size would be 2 people. Great for someone going to college for touring around. I have owned a 1979 Chevette and all I can say is it was the best car I have ever own.

I like Chevy the best because they are the most reliable vehicle to have and it was a good price compared to the other vehicles. However, it is small so I cant fit all my kids in it at the same time. Also, mine does not have air conditioning and that is something I would like to have for hot days. But I like that the parts are easy to get and cheap if something does happen to it. Also, I think I can drive it more because the mileage goes higher than other vehicles.

My Chevy Astro was a customized conversion van that I wanted to be able to use if and when I went weekend camping. It was perfect van for myself and my children. It was easy to clean, especially since it had its own built in dust buster that you plugged into in the back and could just run off the regular car battery. The van had a TV in the back with ear phones, a separate radio/cassette tape player with & w/out headphones, first aid kit, Kleenex box, cooler, bed in back that went down with the push of a button, fancy lighting in back, shades that pulled down in the back & sides & had the high top. Its just that the tires were an odd size that always needed special ordering so they were always more expensive. Also, I would have liked better gas mileage. The Astro wasnt a very comfortable traveling van for long trips but it was comfortable and roomy for everything. Wish I hadnt sold it.

I had the Chevrolet Sonic less than 6 months and had to get a new transmission. They had the car for over 6 weeks. And now same problem all over again and it is dangerous to drive. Gas mileage horrible - less than 30 on highway. Chevrolet and the dealer could care less. They got their money so I am stuck with a bank loan and a dangerous car.

It was overall a great car. It had cruise control, electric windows, nice CD player, huge trunk, very spacious, and rides 5 comfortably and got great gas mileage. The features and price is the reason I chose it over the rest. Plus, the parts for the car was overall cheap to replace. I would and DID tell everyone I know that if they are looking for a new car the Corsica is the one I would get.

I love my 2017 Chevy Impala. The interior and exterior are gorgeous. People are amazed how much room they have in my car, even in the backseat. What’s really amazing, though, is the size of the trunk - it’s huge! The dealer was just ok and they do keep downgrading owner benefits, such as $7.00 oil changes for life are not $7.00 anymore.

I enjoy my Chevrolet truck and it does what I need it for. The truck was replacing an SUV and I really needed something a little bigger so I could carry more thing. I like that the price was right and the gas mileage was something I could live with. I also like that it has cruise control, temperature can be regulated, and it has power windows. What I like the most is that it has a camera so you can see when you are backing up. But it does not have navigation installed. You have to buy it and I do not think that is something that you should have to pay extra for because the truck cost enough. Overall, my experience was very good.

It has been so far a very comfortable and easy riding easy driving vehicle. The color, the style, more room inside. Keyless ignition and doors. Power seats. Power windows and doors I love. The all wheel drive was main feature but the overall appearance helped. But it is a little high up off the ground. A little hard for me to get up into. It could be a little easier on gas compared to what I am used to. But it is getting better as it gets broke in.

Satisfied with overall performance of the Impala. Solid car. We have not had any issues with it at all. I cannot think of anything negative to say about it. Would I buy it again? Of course. Maybe a little better gas mileage would be nice.

We wanted an American made, quality car at a reasonable price and the Chevrolet Cavalier fit the bill overall. We have owned it since 2003 and are happy with it generally except for several window regulators have gone out on it. And we had to pay for the parts and also to get them installed. But still one back window to this day cannot be rolled down because it wont go back up. We would not purchase this model again just because of this problem. We have since read online that many others also experienced similar problems as well and we should have researched before we purchased it.

Customer service after purchase of car is excellent. Parts are in stock. Constant offers and rebates and freebies. Car has good safety features and drives well. I am satisfied. I know no car gets mileage listed and no car lasts forever. But this is also a USA car so I am supporting our country.

Bought a brand new 2018 1.5L Malibu with 2 miles on it, have had extreme acceleration problems off and on everyday. It will have no power and sit at 3400 rpms even when the pedal is at WOT. Dealer cant duplicate the problem so were stuck with it... Monitoring it thru the OBDII port I can see that there is little to no boost PSI on the turbo during acceleration when Im having this issue. No check engine lights on at all and we now have 1700 miles on it and it hasnt stopped giving us issues.

My Chevy is a sporty car and also known as a muscle car. They went away for quite a while and then the company decided to bring them back to compete in the market and it was successful. I like the overall sleek body and with all the curves. I had made a few upgrades myself and now the car looks amazing and is still very fun to drive. The color also makes the car look more mean and nasty. It is a low model though and not much of any features are in this car. I bought the base model because it was the cheapest option for me at the moment.

It no coincidence that owning two GM Trucks with the same 5.3 engines has failed on me. 1st 2011 Tahoe camshaft failed due to oil consumption. 2nd 2016 Truck Ticking due to the lifters went bad from the AFT. Chevrolet has bulletin not known to the public and will not fix these problems. Had I not had extended warranties I would be hit with the cost and GM known about this defects among their engines.

My C7 is a wonderful car to drive, but it seems like every time I drove it something needs be replaced or repaired. Items replaced or repaired so far: radio, door release cable, engine belt tensioner, passenger seat handle, visor with built-in garage door opener, safety recall to reprogram something, engine makes rattling sounds at low speed. Now GM dealer Best Chevrolet says they need to go inside the engine and replace cams and lifters. The car only got around 10,000 miles. My experience with this new Corvette have been nothing but issues.

I purchased a brand new Corvette SR in June of 2019. This is a body style that has been in production for 5 years. In September, my car was hit and required body work including a headlight. I found a body shop at a dealership and confirmed all parts were available for the repair. After confirming this, the car arrived at the shop less than 3 hours later on Oct 3. The service adviser committed completion by Oct 23. I got my car a month later (11/22) due to the headlight availability. All along, NO information was available until about a week prior to completion indicating The order (Headlight) was being processed Whatever that means. Once the headlight did arrive, the car was ready for pickup within two days. When a virtually new car is tied up for a month for something that is totally within Chevrolets control, they need to accept responsibility. Here is where they broke down in this long story. 1) Parts availability information is inaccurate. The parts manager can see inventory available but when he goes to request it, the item is reserved. Visibility of a reserve is a very basic inventory function. 2) Delivery - When a backorder does occur, available to promise showing an anticipated delivery should be the norm rather than leaving a customer guessing. 3) Allocation - They would move parts to build new cars before covering service requirements. Does this make sense? Build a new car knowing full well you cannot keep it roadworthy due to material shortages.4) Customer Service - I called in my complaint on 11/21. I have had multiple contacts since then til now 12/3. Today they called and left no message. Three minutes later I get an email indicating they have been unable to contact me. I called back less than an hour later and left a message. No replay as of this writing. They simply try to wear you down rather than step up and take responsibility for a problem of their creation.I absolutely cannot recommend Chevrolet as a go to source for a luxury or performance vehicle until they are prepared to manage the supply chain better in both supply and information. And provide a customer service department that actually is expected and empowered to do something about these problems.

A complete waste of money for the purchase of this vehicle. I bought this new in August 2013 and every year since I have had it, separately from routine maintenance or normal wear and tear, I have had it in the garage to have some part replaced and whenever I have called General Motors or the dealership it is always the same response, Oh that is not covered under warranty, so basically NOTHING on their vehicle is ACTUALLY covered under warranty. Their bumper to bumper which is only 3 years or 36,000 miles whichever comes first is a JOKE!!They have used poor lousy parts in their vehicles and they are fully aware of it so they sit in their BOARDROOM and put their hands in the air because they just dont care but until they finally OWN up to the problem they have lost my BUSINESS!!! This business acquired a government bailout during the Bush administration and they DO NOTHING to assist their CONSUMERS!! I will never again purchase a Chevrolet/GM vehicle, this car has been nothing but a pain in my pocket!!

I would purchase the 2012 Chevrolet HHR LT again but they no longer make this model. Midsize SUV with a lot of room in the back. I have almost 89k miles and not one ounce of trouble. Very comfortable car and easily seats five people. Excellent gas usage and uses regular and flex. Comfortable leg room for long distance driving. Like the style and a way of staying in the SUV. Also had an Explorer Sport at the same time, but chose to use this most often. Tried Kia Soul, Ford Escape, Jeep and Chrysler Sebring. I was amazed at the power this Chevrolets 4 cylinder car had and its ease of getting in and out. I would have preferred the gas tank be on the drivers side though and the rear window wiper control higher up on the dash, although I didnt use it often.

We have had this Chevrolet Astro since 2004 and have had no trouble, except for the air conditioner. We had to replace that. That top coat is peeling but it still runs great. We are sorry they stopped making them. Will be replacing it in a year or two.

We bought the Uplander cert - pre owned but it has really been a good car. It has a lot of room and the back seats fold down for extra room. It gets fairly good gas mileage too. We were looking for a Chevy van and this one came on the lot that day. We drove it and liked the way it handled. The price was right so we bought it and drove it home that day. However, I wish it had lock windows but other than that is an ok van. It doesnt have all the features my last van had but we really didnt need bells and whistles. The seats are not as comfortable as the last one either.

After reviewing multiple issues with this vehicle showing that they are only last 100,000 miles before theyre having all kinds of head gasket and antifreeze issues. Chevrolet knows whats going on. They just keep giving their customers the run-around because theyre selling garbage. The car that lasts only a hundred thousand miles this day is **. We got older Hondas in the 90s that are lasting over 300,000 miles.

Not one problem with the vehicle over three years. Very comfortable interior and easy to use controls. The one complaint would be the rear window to small. One improvement would be the addition of a cross traffic camera as a standard.

Chevy silverado 2009 - $800 mirror replacement for a right front turn signal bulb out. A poor assembly in the right side mirror needed to be replaced to make a right turn signal, in the front only, work. Its GMs issue, no fault of mine. GMs consumer affairs is less than accountable. Out of warranty, yet no damage other than the wiring, and 60,021 miles. Proof in the mirror I have. They caused the issue, but its mine. Caveat Emptor.

It gets me where I need to go, no matter what the weather. It goes in summer and winter with no problems. When a Dodge truck got stuck in the driveway in winter my husband use the Chevrolet to push it out. Even though it sat for a long time before being bought it needed very little done to it. It has always been dependable.

The build quality seems to be good but not perfect. The same with performance. I love the Chevy Volt. The battery gives us enough range on a full charge to get almost anywhere during the average day. Its quiet and runs smoothly with lots of power. There have been problems, of course. While the software is generally great, the entertainment center software had big problems. Software updates have helped a lot. And, we had a problem where the transmission control unit short-circuited. Thats pretty much it in a nutshell.

The A pillars are warped, I need to replace TMPS sensors again, the overhead center console fell and fuel filler neck failed. All of this has happened within the last 60 days. I will complain about this until I have to opportunity to ask management at GM if they care so much about their customers and products why would they allow such a piece of garbage be manufactured? Let alone be sold?Ive spent the better part of the last year fighting and beating cancer yet I cant beat a poor piece of crap truck. Ive owned this truck since new less than 3 years and documented all of the service and maintenance completed and all has been completed before the manufactured recommended intervals yet this junk truck is falling apart. A 48K piece of garbage. To say Im disappointed is a understatement.

I purchased a 2017 Chevrolet Colorado brand new. The touch screen radio quit working. Doesnt respond to touch. Also it does things on its own like blaring the radio full blast, calling people tick tick tick pushing its own buttons. Its caused me a few times a severe scare almost driving off the road because out of nowhere the Radio goes full blast!!! I only have 36,000 miles on it and warranty is over. How convenient. The transmission from day one slips, seems like its not going to shift and hard shifts enough to jolt ya! I am really upset with this vehicle. Ive learned my uncle has a 2016 Z style Colorado and his is doing the same exact thing. My cousins Impala radio does the same thing. It doesnt work! There should be a recall on these items and I cant understand why there isnt yet. What do we as owners have to do?

Reported problem: Full Charge mileage range reduction from 238 plus miles to ~156 miles. Courtesy Recall ** Loss of propulsion High Voltage Battery Without Notification. Complaint: The normal vehicle range of 238 miles is reduced 35% to 156 miles. After the courtesy recall the range was further reduced another 27% to 115 miles. GM acknowledges this reduction in range but is calling it normal. When the vehicle was delivered to Jack Evans for service, I reported the issue with decreased range. I noted that I drive ~150 miles round trip for work daily, with the decreased range I was unable to use the vehicle for the intended purpose as there was insufficient margin. I feared not being able to get home. The dealer agreed that the vehicle was reporting range of 157 miles with full charge but were unable to find any issue with the battery. They contacted GM Technical support for advice and were provided no additional information on the problem. Sarah the Service Manager at Jack Evans told me that GM tech support advised her to report the issue on the invoice as “Customer Concern Not Reproducible” and the decreased range is due to customer driving conditions and connecting my Cellphone to the infotainment system, what I am seeing is normal. After completion of the courtesy recall the vehicle was connected to a charging station, with zero miles driven. On 50-degree day the full charge range decreased from 157 to 115 miles. The Service Manager again told me this is caused by my driving style and environmental settings. The reduction in range after the service recall happened with no changes to driving or environmental settings. I was again advised to unplug my phone from the infotainment system as this could reduce range expectations. If I did not agree with the information presented, I should contact GM Customer Care. The dealer did not report the additional service recall related range reduction to GM Tech Support. GM Customer Care Case ** called in on 2/13/2019 was escalated to a Customer Care Manager. After receiving no further contact or status I contacted GM Customer Care on 2/21/2019. I was promised a status by end of the day. With nothing heard I again contacted GM Customer Care on 2/22/2019 only to be told I would be contacted in 2 or 3 business days. I asked to speak to a manager and was told that would also take 2 or 3 business days. I contacted GM Priority Care where I was forwarded to a Customer Care Manager. I was again told there is no problem with the vehicle. After some time reviewing the record, we determined the information I had been providing was not being documented, such as the reduction in range after the service recall. I was also told that Jack Evans service department reported no problems with the vehicle. As noted above, Jack Evans service department told me that service code was at the direction of GM technical support. My dispute with GM Customer Care is based on GM advising Jack Evans on how to report an issue then telling me there is no problem based on what was reported by Jack Evans. Further background: I drive the vehicle ~150 miles daily, charging the vehicle every night for the next day. I drive the same path every day, my environmental settings are set for 70 degrees, heated seats and steering wheel heater set to off. From April to November my typical range exceeded the estimated range of 238 miles, more likely around 300 miles. On the coldest day (5 degrees) with headlights on the reported range was ~185 miles, after 150 miles the system reported ~50 miles to go. The decreased range of 156 miles no longer allows me to use the vehicle for my daily work commute as intended. The further range reduction to 115 miles will not allow commuter use at all. General Motors Customer telling me the range reduction is normal when I know from experience this is a significant change from routine use is not acceptable. Usage and environmental settings are no longer an issue as I can no longer using the vehicle other than for errands. When I purchased this Chevy Bolt EV there were only two vehicle manufactures making an electric vehicle with a range above 200 miles between charges, one being Tesla, the other GM. With issues being reported and ignored by GM, there is only one remaining.

My experience driving the car was awesome. The car met every expectation. I would recommend the equinox for a family just starting out or who have two kids. Great road trip car. Very smooth ride.

I liked that the 2002 Chevrolet Express was only 2000 dollars and it was in not too bad shape. It was a good price to pay and I needed a vehicle and found it quickly and almost effortlessly. It turned out to need some work but it was worth it for the money. Also, it needed to ready up to get emissions testing done and all new brake lines and it kept throwing false codes when diagnosed. I dont regret it and its still a good buy.

The GM Chevy brand speak for itself. Chevy has quality control, excellent performance to the customer that services it regularly. A Chevrolet vehicle will give nothing other than an excellent ride! To have & own one is a treat to never forget.

I currently have a 2004 Silverado 1500, a dream of many years. Aside from the general maintenance of any vehicle (breaks and the likes) this truck is AMAZING! I give, as an example: about a year ago, I was about 50 miles from home when the coolant line sprung a leak! Id noticed a small puddle under the vehicle when I came out of the store where Id been shopping, but thought it was condensation. On the drive back, through some rather rural area, I noticed a slight increase on the temperature gauge so I drove with care not to over-exert the engine. Taking the truck immediately to the mechanic, they opened the reservoir for the coolant to find it completely dry! Repairs were made and subsequently I learned that these vehicles have a protection against over-heating! It saved my day, my purchases, my sanity, to be sure. This truck, even at its age, has been a blessing, helping me move house, hauling brush and wood, its amazing in snow, and I live in a mountainous region in Northern New York state where Winters can be quite brutal. As for the rating given about the cost, quite honestly, I find the cost of motor vehicles these days to be rather unreasonable over all. But even for the basic Silverado, I would say, considering the peace of mind and safety, Ive experienced with mine, the price is reasonable. Could be better (lower of course), but as is: perfectly reasonable. I recommend the model to everybody, even those who think trucks are out of their personal style. Drive one, youll be stuck forever.

Driving a 2019 Chevrolet Impala has been a mixed experience. It had a very smooth and comfortable ride. The seat, which appeared to be ergonomically designed, actually hurt my back after a few minutes. The transmission generally was efficient and smooth, but without warning occasionally jerked or failed to accelerate sufficiently from a stop. The arm rest on the console was too high and my elbow hit it every time I made a right turn. And the drivers side mirror was huge and blocked my forward vision when I made a left turn. Overall a seemingly good car that Ill never buy.

My 2019 Chevy High Country has been a nightmare. Within my 1 st week owning my High Country I began to experience transmission problems. It would shift very hard between gears 3-5 up and down. I got hold of my dealer, Reliable Chevrolet in Springfield Mo, informed them of the issue, a shop foreman took a ride with me and Agreed it was not right. We set an appointment for one week out, I thought this strange to wait a week for such a serious defect, the truck got much worse during the week. I then took truck in, after 2 days I called to check on it. The dealer had not even looked at the truck, I expressed my extreme displeasure in this, my truck is my work truck and need all my tools to do my job as a home builder. I then thought it important to contact Chevy, I called customer care, they opened a case # and said a specialist would call within two days, 3 & 1/2 days later they had still not called.In the meantime I learned the truck I traded in was still at dealership, I called them and Chevy customer care and stated I am extremely unhappy with my brand new $65,000 truck having transmission issues within the first three weeks of ownership and wanted to unwind the deal. I would buy my old truck back and give them back their lemon truck that I had purchased, Reliable Chevrolet refused to not sell the trade truck, Chevy customer care, stated they would reach out to Reliable Chevrolet and see if they can help us get this resolved. In the meantime Reliable Chevrolet finally got my truck in to service and said it needed a brand new transmission. They contacted Chevrolet and they agreed and said they were shipping a new transmission. Would take 2 to 3 days for it to arrive & another day to install it.I called in in three days later to check and see if they had received the transmission only to find out that Chevrolet engineers had change their mind and said it needed a modulator part to work correctly. I was very displeased because as stated above they told me to continue to drive the truck for a week, it’s smoked, I could smell the transmission oil burning, and the hardness of the shifting had to be doing permanent damage to the truck. I have been a loyal customer of Chevrolet, for all of my personal truck and my company vehicles for employees have been Chevrolet’s. In the last 10 years I’ve purchased 25 brand new Chevrolet trucks. With my experience from this 2019 Chevrolet High Country, and the way I was treated by Reliable Chevrolet Springfield Missouri, and the very poor customer service from Chevy customer care who never did call me back until after week after Reliable Chevrolet returned my truck, I will never again purchased a Chevrolet vehicle or deal with Reliable Chevrolet in Springfield Missouri. My best advice is Buyer beware. My only voice With a large corporation like Chevrolet and this dealership which is very large in six states, is my buying power, they will no longer enjoy my business or have me or my company as customers, I have always spoken very highly of Chevrolet and actually argued with Ford owners about quality and service and brand loyalty, no more.

I bought a 2015 Traverse LT with 25k miles on it in June 2016 from a dealerships. Now (as of April 2019) I have approximately 88k miles. It has been a complete piece of junk as compared to my Jeep Grand Cherokee. The Traverse AC system broke ($600) had a partial transmission failure ($2k) rear driveshaft needed to be replaced ($1k), front suspension had to be completely replaced ($1,600)... This car is poorly made and I deeply regret purchasing it. In addition the interior is cheap and the bottom of the front seat is coming apart. Super disappointed in this car. I intentionally bought an American made car and really wish I didn’t. Chevrolet should be ashamed of themselves.

The Chevy Trax is a new car in their lineup. Its a cross between a car and SUV so a hybrid. It was reasonably priced for all the features it offers. We were able to get a great lease deal which helped seal the deal. Chevy has a great reputation and the salesmen were super helpful. My father also worked for Gm his whole life so we tend to buy American. We love the gas mileage and color of the car. The safety features on the Chevy Trax are so good. Also, we feel completely comfortable with letting our teenage daughter drive the Chevy Trax. The keyless start feature is nice on cold mornings. It makes life a little simpler especially in Indiana! The Chevy Trax is an amazing vehicle but I always appreciate more color options. I believe that a sunroof option would be amazing as well. It isnt a loud car which is usually a big complaint of mine. I also do think the seats could be a little more ergonomically designed. The Lower lumbar area is not very comfortable, too

GM and my dealership resolved this issue. The general manager got in touch with me and took care of everything.

One of the best modern trucks I have ever owned. Made by an old American company. Compared to most of the plastic features in most imports today. Make America great.

So I just bought a 97 Chevy Lumina with about 86,000 miles on it and my ** made the mistake of mixing the original red coolant with the standard green coolant you get literally everywhere. Now my coolant is the outside weather and I have to drain that crap out and replace it with the green stuff since it is apparently safer than what the manufacturer provides. Bit of a miracle that I got a 97 Lumina under a hundred thousand miles in 2019 so Im not going to destroy it with bad coolant. With the mixture, the car now raises its temperature rapidly at a stoplight and Im going to have to drain that stuff before Winters end. Fortunately the temperature quickly goes back to normal once the car moves.

My Chevrolet SUV is dependable and its a great brand. I dont have problems with it and I havent had to change many parts. Theres plenty of room in the very back to store all kinds of things from groceries to luggage. Car seats fit easily for the kids. Gas mileage isnt the greatest but for the make of the car, it is decent. They are great family cars and an easy to drive vehicle as well.

Love the roomy cargo area in my 2006 HHR, and the way the back seats fold down flat. My car has 185,000 miles on it and the engine still runs strong and quiet. On the minus side of the ledger is the lousy service from Chevy mechanics. Its not unusual to have to bring the car back two or three times to fix the same thing. Each time, they try to charge me again.

Shortly after I got the car the brake booster went out. They supposedly fixed it. I am still having problems with it. Took it back to have it looked at again and they said there was nothing wrong with it. Im still experiencing problems with the same brake booster and I dont know what to do. They say theres nothing wrong with it but obviously there is. Sorry but there is nothing good to say about this car!

It runs great and has great gas mileage. I love the color and the style of the car. I love the features it has, the shape of the car, and I also love how it is so easy on gas. But sometimes it takes more oil than it did before, so I think I might have a problem with that part. It has a little high mileage as well. I have had it for a couple years now, and runs so smoothly for me and also for my family. We run a lot of errands with it. Everyone in my family just loves it so much. Would hate to have to replace it.

I have owned a big variety of vehicles Fords Dodge Volkswagen Etc. My first car was a Chevy 1968 Chevelle Malibu El Camino. Really nice car. Never had any issues with it. Really tough engine. Great transmission. My second one was a 1969 Chevy Impala. Never had any issues. Both of them nice old muscle cars I put together myself. Put a lot of money into it. Was all Chevy parts. You cant go wrong with them. I put a small block 400 in the El Camino and a 350 in the Impala both with Turbo 350 Transmission. I would recommend Chevrolet product to anybody. I really enjoyed both these vehicles that was in my younger years when it was all about speed and looks. Now its more about comfort and safety. Chevrolet has all of that wrapped up in their vehicles now. I would recommend it to anybody.

I love Chevy. Low on Gas. Looks nice. Great price for the amount that we paid for it it is a used vehicle but it meets our needs. My children love it. Prices are low when needing to get repairs as well... Also, the insurance is not pricey. Its very roomy. We use it for grocery shopping. Its a durable brand. Will use it from any other convenient locations when purchasing items. Its also great for traveling. I, however, dont like the color and it needs a new muffler but were working on getting that fixed along with a brake alignment and the rear brakes as well along with a few other issues that need to be taken care of.

The battery is located in the trunk of the car. I show up to work and I smell burning wires. Thats the smell I smell inside the car. I opened my door and I see smoke coming out of the cracks of my trunk I freak out, I popped my trunk open and see theres a fire inside my trunk. The day prior I was working on a vehicle so I had my toolbox, a brand new can of carb cleaner in my trunk where tools should go. Well the can had hit the battery terminals and my toolbox managed to find its way on top of the can causing the spark and the contents inside the can obviously kept the flame going caught the toolbox on fire. Thank God nobody was hurt but thats a poor design.If youre going to put a battery in a trunk as a maker of a car put it in a contained area. A box of some sort. Protect the battery from anything a person may put in their trunk. Or even have another area for storage space for your tools, jumper cables, tow rope things like that keep the battery separated from anything that could be hazardous. That should only be common sense.

I was ripped off. On several occasions I was told I needed work done and I asked isnt that covered under my warranty and was told no each time. A year later, a 5th time in was told the same thing, I found out all the work was covered under my warranty. I had to fight to get my money back and they did nothing extra for me for what they put me through.

We have purchased Chevy vehicles for at least 10 years. We have never had a complaint about any of our vehicles. The new innovations from the power plant, to the look and style of the vehicles has always been an eye catcher. We look forward to our next vehicle and the way things are looking by the time we are ready they will be flying Chevys.

So far so good, except when we had to replace the tires because they were dry rotting and a sensor needed to be replaced. Other than that the car is comfortable to drive and has good pickup speed for a four-cylinder. Also, seats are comfortable, mom was the one that chose it. She had seen and advertisement in the paper and wanted to go look at it. After test driving it, she asked me how I liked it, then she bought it. However, I dont like the fact that it is made in Canada, should have been made here in the USA. I also dont like having to reset the clock when daylight savings time goes into effect. Also would like a full-size spare tire instead of the donut.

My Tahoe LTZ is all and more they said it would be. It is very stylish and beautiful. It has snap when you press on the gas at zero and even snap at 60 miles per hour. There is plenty of room for 6 people but I will say that the 2 sitting in the very back need to be agile or of the younger generation. Overall, I love my Chevy Tahoe LTZ. I would buy another one all over again.

Very glad that I purchased my 2019 Chevy Bolt last year. An amazing vehicle to have and an even better investment for our planets future. Hardly spend a dime after installing a home charger and still manage to get in tons of driving time and road trips.

I’m a retired senior widow. In August 2019 I gave up my Chrysler in favour of what I thought would be an economical Chevy. I bought a new Spark. I knew within the first week that I didn’t like it. When I stepped on the gas it hesitated. The service manager told me that that is normal for the Spark. Now, January, the car is plugged in. I drive it every second day to go shopping etc. One Monday morning the car wouldn’t start. On the third Roadside Assistance call I had the car towed back to the dealership. They checked everything and told me the battery was dead and I needed a new one. I asked how that was even possible with a new car. They advised me that if I wanted the battery to stay charged I would have to drive it about an hour every second day. I’m retired! I don’t need to drive an hour anywhere! So much for economical. So they didn’t have the required battery. They ordered one from the USA which got sent to Toronto instead of Winnipeg, or so they told me. By day ten they were telling me that they couldn’t track the battery so they really had no idea where it was. Still waiting! To summarize: I would not, nor would I recommend that anyone buy a Chevy Spark. Perhaps not even a Chevy of any kind.

I bought a 2017 Chevy Colorado. I took it in for an oil change and rotation of tires. After I got the call that my vehicle was ready, I picked it up and was heading towards Ocala Florida and notice that my vehicle was rattling and swearing to the right. My wife told me move over to the right to take a look at why it was making such a rattling noise. She told me it sounds like you have a bad tire. I went to the medium and parked and took a look at the tires. The nuts and bolts were completely loose on all four tires. I was able to actually remove them with my hands. I called Ferman Chevrolet customer service and told them what happened and they wanted me to bring the vehicle back to them. I brought it back to them the following day because the car was not running right. The transmission seem to be making a noise and not changing shift. I took it to the dealership and they had to replace 3 of my tires and rims because they were damage from the time when I took it on the highway and the nuts and bolts were not tighten. They also flushed my transmission 3 times, because they noticed that there was a problem with my transmission. They told me that they had resolved the issue so I took my truck home. A few days later I started to notice that I was still having those transmission issues where it wasnt changing gears. I called GMC and filed a complaint against Ferman Chevrolet. They had me take my truck to another dealership to confirm the issues that I was having. The other dealership stated that it appear that it was a factory defect with the transmission. They claimed that they fix my issue. In 2 weeks later I was having the same problem. I called GMC and this time they didnt want to talk to me. I could not get anybody to help me with my truck that I had only had for 5 months. I did not have a choice because they werent willing to help me so I had to take a loss on the truck and trade it in for a Toyota Tacoma. I swore that I would never buy a GMC vehicle again. Be aware that this happened to me in a truck that was only 5 months old and had less than 5000 miles.

Dropped car off for recalls to be fixed and now it wont start!!! Was told that I have to have it towed there and it was nothing that they did! My car was fine until they touched it! Furious I do not have triple A.

I bought a 2014 Chevrolet Spark and I have had nothing but problems with it. The reservoir has been replaced twice and Im waiting on a part for it again. I have read reviews on the internet and numerous people have complained of the same issue they keep tearing up and making peoples cars run hot. Some people have even blown their engines due to this. This is ridiculous and Chevrolet should make it right for every Spark owner.

I own a used 2004 Chevy Tracker. Up to now it’s been reliable. The body doesn’t have a spec of rust and the engine and transmission are still running strong. The issue I have is with the integrity of Chevrolet Motors. Recently while driving on the highway my left front wheel became unresponsive and the front end vibrated violently. My mechanic informed me that the front cross member/subframe had rotted out. After doing some research on the internet I discovered this is a known problem and the warranty was extended to 10 years or 150k mile.When I contacted Chevrolet Customer Service to see if they would still honor the recall they refused because it was past the 10 year warranty. This is disturbing because it is a known and documented SAFETY defect. My realization is that Chevrolet still puts economics ahead of the safety of its drivers & passengers. So if you’re an advocate of Chevrolet please check the internet for any recalls or complaints for your vehicle model on a yearly basis because our safety appears not to be Chevrolet Motor’s priority.

I absolutely love the Chevrolet vehicle. It has been an amazing car for me. It has been very useful and I havent had any issues out of it. Its a great all-terrain vehicle. I can get anywhere I need to with the Four-wheel drive. I also love all the room it has inside so that I can haul anything I need to. Favorite vehicle ever Ive owned.

4cyl. Surprised of the pep. Live in north country. All wheel drive good on roads. Interior has plenty of room. But the Chevy Equinoxs back seat does not drop down flat. Inconvenient when have to pack things full in vehicle. With back seat tipping up this is wasted space.

I have a 2015 Captiva Sport. I bought it in 2016 with 36,000 miles. Other than replacing timing belt at 80, 000 miles, which was covered by warranty, Ive only had to fix a power window. I now have over 97,000 miles and am happy with the reliability of this vehicle. Im an Uber driver and this car gets lots of usage.

I DO NOT RECOMMEND GM AND WILL NOT BUY ANOTHER GM VEHICLE!!! I contacted Chevrolet reference ** concerning the maintenance department at the dealership I purchased the vehicle from (Battlefield Chevrolet). Their maintenance is poorly managed and not knowledgeable about products and services. It took over 3 weeks to get back to me and when they did finally get back to me they didnt even know why they were contacting me. So anyway the customer service person was so incompetent. I asked her if she even worked for GM. She then refused to answer the question saying she didnt like the way I was asking her if she worked for GM so I hung up the phone. Contacted GM again about the issue and was told that they discussed it with the dealership and the issue was settled. So I asked to have another representative to get back to me but nothing yet. So know I dont have a place to get my vehicle serviced ref **. I dont recommend GM and I will not do business with them again.

I bought a Chevrolet Sonic certified preowned and the customer care for routine maintenance is fantastic. This is my first GM model purchase but it will not be my last.

We purchased a brand new Chevrolet Tahoe from Koon’s Chevrolet of White Marsh, MD in 2018. It now has 31,000 miles on it. We drove an hour to this dealership multiple times even though we could’ve bought 1 closer to home because we had loyalty to the sales person who spent all of the time with us. There was nothing better about the price etc. With owning our own business we understand the importance of time & commission.As of June 30th, it had 3 issues: 1. Air conditioner was not working. 2. Thump sound coming from under drivers side area when driving3. Peeling paint on an area where bumper meets side panelWe drove it out of town for the 4th of July holiday & the AC wasn’t working. I called & scheduled service on July 5 for a July 8 appointment. I explained to guy in service what the issues were & that I had tried to take it for the paint to another dealership closer to home & they advised that I would need to go to a dealership with a body shop & that Koons had 1 since that is where I had bought the car so when I made the appointment I notified of them of all of this & requested a loaner car since it would probably be a couple of day fix if it was paint related. They said OK & transferred me to the call center to make the appointment. I mentioned many times that I expected these things to be covered under warranty. At no time did anybody say they wouldn’t be or that my car was out of warranty.My husband takes the morning away from our business to drive the car an hour away for the services. Upon arrival at Koons, without even trying to be helpful or offering other avenues the service advisor (Charlie) was immediately snarky & couldn’t wait to tell my husband that the car was out of warranty & we would have to pay for the loaner & diagnostic fee & that any repair would be out of pocket because we were 11 days out of warranty even though mileage was low. When I made the appointment we were 3 business days out of warranty. This immediately upset us. My husband said, Isn’t there anything you can do? And the advisor said, No you’ve never even used us before why would I help you. Which actually is inaccurate. Koons repaired things on our car & did an oil change or two. However a car with 31,000 miles shouldn’t need many services so of course we hadn’t used you for anything else why would we. So here we are the first time we really need assistance after buying a very expensive car from Koons & we are treated this way. We own a business that deals with warranties and manufacturers nonstop. We have to service & warranty units that we did not install. We’ve made exceptions for customers. We always go above & beyond. We have a 5 star rating. Chevy does the same. Nobody even ever offered to try & help us or call GM or anything.As a Cadillac owner I know the lengths that my local dealership has went through for me even though I did not buy the car through them. So I told my husband to ask for the manager & try to get the same level of service that we’ve had with our prior vehicle through Cadillac. While he did that I called Chevy. I spoke with a great advisor & received a case ID & filed my complaint. I got everything taken care of on the phone with somebody that we had not spent a dollar with. That’s customer service.Meanwhile my husband is wasting time debating the level of customer service we deserve with your manager (Dan) after having quite the discussion with your advisor. The advisor was arrogant & unhelpful. The manager wasn’t very helpful either but at least he wasn’t that arrogant & rude. My husband drove the car back to our local dealer who picked up the case & fixed everything & helped us get it covered. Yes the dealership that we did not give the business of a car sale to was the one that ended up helping us so guess who gets our business going forward. Jeff D’Ambrosio that’s who. Koons dealership isn’t even a 1 on the scale, it’s -5. Probably the worst customer service I’ve ever had from a car dealer or mechanic shop anywhere.

Chevy sucks. Bought my 2016 Chevy Trax in September 2015. Its been well maintained. At the 59,000 mile mark, the steering wheel locks up and the engine powers down with no warning, ESC lights comes on and the car loses acceleration. Took it to 1 dealer who keeps it for 4 weeks when they figure its a module. I brought it to my regular mechanic who has a relationship with another Chevy dealer so I could save on labor, they have it for ANOTHER 4 weeks. And still with the savings, it cost me $1120 for this repair on top of the $218 I paid for the original diagnostic. I finally get the car back, have it for a day and its the same problem! They replaced the battery, and STILL the problem is still occurring and the dealer cannot figure out what is wrong. This is Chevys crappy product! Nothing in the normal wear and tear of car ownership should have me shelling out all this money when I bought it brand new and have had it for 3 1/2 years. Ive made 3 car payments in the last 90 days and still dont have a car to drive. I WILL NEVER BUY A CHEVY AGAIN!

My Dad worked for GM for over 30 plus years on the line and other departments in the Ohio plant so with total shock pulling into his retirement home in FL 2 yrs ago. We see a Hyundai SUV parked in the driveway. After 10 mins of dogging him out about it. His came back with what most of you suspect. With demand for trucks and SUVs rising year after year GM has gone to cheaper parts in drive train and once damn good engines 200k without a problem. At the same time prices keep going up for some plastic bling that hides the crap underneath. I myself have been a chevy guy for over 40 yrs and many good cars and truck over the years... But no longer!!! Next truck end of this year will be a Tundra Ford and Dodge have problems of their own. For what is worth the Hyundai now has over 100k with zero problems in FL heat and traffic... Would I buy one? NO...Well maybe the genesis v8 425hp.

Im really pleased with my Equinox. Drives GREAT. Good gas mileage. Zero things to dislike about the car. Buying it, and dealing with Chevrolet has not been satisfactory. Problem 1: Chevrolet wants to sell On-Star. Fine. I dont want it. Eventually, On-Star called me one day when I started the car. I couldt shut it off. Chevy was broadcasting an add into my car, without my consent. I was so mad. They got me to press the button. I tried to be nice to the operator. But, told them no, and dont do that again. And, yes, someone can contact me about this. No one every has done so. Bottom line: Chevy could not PAY ME to own On-Star. (Ive designed electronics for 40 years. I bet I can disconnect the antenna).Problem 2: I love the multi-media center. But occasionally, they lock it up with a text message. It is a warning that I should not look at the screen while driving. And, I must acknowledge by pressing OK to release the screen. How hypocritical that I should read, and acknowledge a long text before the screen functions. I would like to punch the attorney whose idea this is in the nose, and then in the groin (hypothetically, of course). That is a piece of software that is broken!

Worst car I have ever owned. Problem after problem. Just around 100,000 miles and already have replaced so much on this car. Thousands of dollars!!! Water pump, o2 sensor, spark plugs, coil packs, fuel injectors, engine valves, blower motor for AC, timing chain, front hub, goes through brakes and rotors almost yearly. Will tell everyone I know never to buy a Chevy!!!

I got the Chevrolet for cheap and was in need of a vehicle. The parts are not expensive and easy to find as well. And Vermont is where I live and there are plenty of Chevy dealers around and mechanics dont mind working on Chevys so thats a plus. Everyone loves American made cars. Cheap and easy. The car stereo is not very great though. And there is nothing electric about the car. The windows even have manual rollers on them. The windshield wipers kind of are not very good either but that doesnt really have to do with the model car. The wheel baron is going and that sucky. It has minor problems like the window and door wont open but the rust under it I dislike the most. Still, it has been one of the best cars I have owned even though its old. It has lasted me much longer than I thought it would. If I had to drive a Chevy again I would definitely choose a Chevy over many other car models out there. The engines on Chevys like to run for miles and miles.

Too bad GM killed this car. 2018 is the last year for the 6 speed manual. Not even available in the 2019, and now, GM thought it was a great marketing move to kill all of their cars that normal people can afford. My car has been very reliable, and on a recent Buffalo to Chicago trip, averaged nearly 50 MPG. It also has a great deal of useable power and torque with the manual box. A 1.3 litre turbo 4 is not the slug you might expect. I dont want an SUV or truck of ANY kind. I want a car thats fun to drive and handles well. Thats why GM is getting it back in a week when my lease is up - and isnt leasing me anything else. After leasing me my last 4 cars. Ive replaced it with a 21 year old car in excellent condition, which pays for itself in about a year of not making payments. Now I can buy something really fun instead - another motorcycle!

In the last 4 months I purchased 2 used Chevy Volts with low miles and excellent condition. They replaced two Toyota Prius my wife and I owned. We’ve been Prius owners for 12 years, and have had a great experience with Toyota, but the Volt appealed to us for its much greater battery capacity as well as how it drives. What I didn’t anticipate was a far worse repair experience than I’ve ever had with any car in the last 40 years, and the fault is with Chevy and GM, not the dealer, for not having a commonly failing part available for the repair. It’s been 3 weeks now waiting for the part. In the meantime over many calls to GM for help, they have been absolutely awful. Day after day they apologize but they can’t tell you when the part will arrive, so I don’t know when I’ll get my car back.Three weeks after buying the second Volt, I had a problem starting it. I eventually got it started and drove it to the closest dealer in Arlington, MA. They told me right away it sounded like a common problem with the shifter assembly, but unfortunately the part was in backorder. Under the extended warranty I purchased, I had 6 days of a loaner car covered, so I got one and didn’t worry. A week later, the dealer still had no idea when the part would come from GM.That’s when I called GM and opened a case with Customer Service. The call center folks are friendly and try to help but are extremely limited as far as solving any problem. They assigned me a Senior Advisor however, and that was supposed to get my case escalated. But the Advisor also couldn’t tell me when the part would arrive. They also could not offer me any coverage for a loaner car during the extended wait for the part. The Advisor resorted to reciting policy to me on this issue. On multiple occasions I have tried to reach the Advisor to share information from the dealer or ask for an update. I’ve never been able to reach her the same day or next day. It has taken 2-3 days and messages and escalations for her to respond.Last week both the dealer and GM said the part was expected to ship that week. It didn’t. I called every day for an update and never got any sense that anyone knows anything about the parts availability. Then they said the part shipped last Friday so it should arrive that day or next day. The dealer looks for it every day but still hasn’t seen it (Tuesday). Again my calls to the Advisor, to ask about tracking the shipment, have not been returned.After borrowing my wife’s car for a week, which left her without a car, and getting rides to work from colleagues, I rented a car yesterday. With the extended warranty already used, and GMs policy preventing them providing any coverage since the manufacturers warranty has just passed a few months ago, I am now stuck with the rental cost, for how long I don’t know.The dealer says there’s nothing they can do til the part arrives. GM customer service says there’s nothing they can do to get the part to the dealer. The people responsible to make the part and ship it are completely insulated, as are any higher level managers, since customer service has said they can’t provide me any further contacts.I think the Volt is a great car. This mechanical issue is very minor. The car has a good reputation for reliability. But Chevy and GM can’t seem to provide a part for a common issue in the car. I’ve since heard that some Volt owners purchase and stockpile certain parts that occasionally fail, because they anticipate GM won’t be able to provide the part for repair.At this point I’m committed to the car, but don’t think I’ll ever buy another GM product in this lifetime, based on how poorly they’ve handled this. And I recommend the same for any car buyer. A global, multi-billion $ company can’t have common repair parts available within a day or two - that is a company that deserves to go out of business. And no more government bailouts. After buying the first one several months ago I bought another. Three weeks later I had a