Buy Volvo Automobile 2022 Volvo V90 Cross Country
Buy Volvo Automobile 2022 Volvo V90 Cross Country

Buy Volvo Automobile 2022 Volvo V90 Cross Country

2022 Volvo V90 Cross Country

Find big savings on Volvo Automobile(s) at Auto Helpers. Low Prices.

The Volvo V90 Cross Country is a luxury crossover wagon that combines the versatility of an SUV with the elegant design and comfort of a wagon. Here are key features and details about the Volvo V90 Cross Country:

Design:

The V90 Cross Country features Volvo's signature Scandinavian design with clean lines, a bold front grille, and distinctive LED headlights. It typically has a rugged and elevated stance compared to traditional wagons.

Versatility:

The Cross Country variant is designed to handle a variety of road conditions. It often comes with higher ground clearance and advanced all-wheel drive, making it suitable for off-road adventures and challenging terrain.

Interior Comfort:

Volvo is known for its focus on interior comfort and quality materials. The V90 Cross Country typically offers a spacious and well-appointed interior with premium materials, supportive seats, and advanced technology features.

Advanced Safety Features:

Volvo is a leader in automotive safety, and the V90 Cross Country is equipped with a suite of advanced safety features. This may include Volvo's City Safety system, which includes collision avoidance and mitigation technologies.

Powertrain Options:

The V90 Cross Country is often available with a range of powertrains, including efficient four-cylinder engines and, in some cases, hybrid options for improved fuel efficiency and reduced emissions.

Technology:

Volvo places a strong emphasis on technology. The V90 Cross Country typically features a large touchscreen infotainment system with smartphone integration (Apple CarPlay and Android Auto), navigation, and available premium audio systems.

Off-Road Capabilities:

With its higher ground clearance and all-wheel-drive system, the V90 Cross Country is designed to handle off-road driving and adverse weather conditions, providing a level of versatility not often found in traditional wagons.

Luxury Features:

The V90 Cross Country may offer luxury features such as heated and ventilated seats, panoramic sunroof, premium leather upholstery, and customizable ambient lighting.

Cargo Space:

Wagons are known for their practicality, and the V90 Cross Country typically provides ample cargo space. The rear seats may be foldable to accommodate larger items.

For the most accurate and up-to-date information about the Volvo V90 Cross Country, including its latest features, specifications, and availability, it is recommended to visit the official Volvo website or contact authorized Volvo dealerships. They can provide specific details tailored to the model year and market.

Manufacturer: Volvo

MODEL: 2022 Volvo V90 Cross Country

MSRP: $57295.00


Related Error Code Pages:
Volvo Automobile Error Codes,

Related Troubleshooting Pages:
Volvo Automobile Troubleshooting,

Related Repair Pages:
Volvo Automobile Repairs,

Related Parts Pages:
Volvo Automobile Parts,


Buy Volvo Automobile 2022 Volvo V90 Cross Country


Product Reviews:

Hicks Volvo, now Blaise Cheverolet Volvo in Chambersburg, PA, via Greg, the
Hicks Volvo, now Blaise Cheverolet Volvo in Chambersburg, PA, via Greg, their service manager, is trying to tell me that my timing bad went bad and my drive shaft went bad in 3,500 miles. In issues previously discussed on Volvo pages, this has been an ongoing problem and after diagnosis at another shop through a certified Volvo master mechanic, I was told that the car did not have those issues and they popped up between November 28, 2012 and February 20, 2013. The mechanic from a local shop showed me the wear and the problems with the belt and explained the drive shaft issue. I was appalled that when I brought the car to Greg and his shop, that even after asking to go over the car, they never said it was an issue.Now the shop in Chambersburg is telling me the mileage wore out the drive shaft and timing belt and they were okay when they last saw them, but that goes against every Volvo article Ive seen online and via posts here. If it were not for new ownership at Hicks, now Blaise Chevrolet, I fear that I would have been stuck with in a bad situation with either the belt or shaft falling apart while I was on the road. I just needed to bring this to your attention and ask if the belt could be an issue in 3,500 miles? As for the drive shaft issue, Greg told me that the vibration would be solved with newer expensive tires, but that the problem would still be there, but more minimal. Im very frustrated and would like have this on record related to my repairs at this garage. I hope the new owner holds Greg to higher standards than the previous owner.Update: Charlie **, Blaise GM of the shop, did in fact pay for a repair to my front end axle on the Volvo. But as it turns out, the refund of my first repair performed at another shop was a miscommunication on his part. So after traveling back and forth to the dealership and having service done to my car, the original issue of the bad drive line is still ongoing in my car. I appreciated the effort Charlie put forth, but I do feel that the drive line should have been squared away as well in that I clearly explained through my own research that the drive line was an issue and it was supported by another shop. All I can say is that I want to see Charlie step up to the plate and offer the service he said the dealership stands for and only time will tell if it takes place.
Published: February 28, 2013
Scott of Shepherdstown, WV
Source: consumeraffairs.com

Three months ago I decided to trade in a fantastic 2017 Volvo V60 for the b
Three months ago I decided to trade in a fantastic 2017 Volvo V60 for the brand new Volvo V90 Cross Country because the new Volvo cars platform and design is so beautiful. I test drove the vehicle and liked it enough. Something inside told me that I would miss the V60 but went ahead with the new car because I was offered a great lease deal. About two weeks afterward I was virtually convinced I had made a bad choice and it all stemmed from three things:The digital screen is the “crown jewel” of all new Volvos, no more physical buttons on these new cars except for a few. I believe that because it is a brand technology for the brand, it needs a LOT of refinement. The systems is slow starting up, it also acts up unwarranted at random times, it would drop phone calls intermittently and reconnect the same way, the cross traffic sensors would go off randomly even when stopped at a red traffic light and nothing or no one around me would be either present, moving close by or approaching my vehicle. I listen to music through streaming my phone, but the sound system sounded weak if I only streamed. On the other hand if I connected the phone or an iPod physically to the USB port then it would sound good. The back-up camera would work appropriately only 60% of the time The car is very heavy, and honestly, the T5 engine is not powerful enough to haul the vehicle, I strongly suggest the T6 engine. Which brings me to the last issue, gas mileage is not the best precisely because of issue number two above. All this just led me to trade the lease back to my previous V60 as I was lucky it had not sell yet and still was available. Final thought from me; I am sure that in three or four years Volvo will master the touch screen infotainment and when that happens then their cars will truly be amazing, because their design is impeccable.
Published: March 20, 2019
Jose of Jacksonville Beach, FL
Source: consumeraffairs.com

On August 20th, 2016, my wife and child ran out of gas in her brand new 201
On August 20th, 2016, my wife and child ran out of gas in her brand new 2016 Volvo XC60 which she paid $43,000 for. She purchased the Volvo because of reputation and safety. Volvo uses their roadside assistance as a selling tool. My wife and child sat for 2 hours after being told it would be less than one hour. No one followed up with her, gave her any update at all. It was 90 degrees and they were not close enough to walk to any store. A kind gentleman finally stopped, gave them water and snacks and then came back with gas. He did not take a dime. I called Volvo to voice my displeasure and it was then they called my wife. At this point, it was too late. Roadside assistance is good but only if they actually assist.
Published: August 20, 2016
Alan of Huntersville, NC
Source: consumeraffairs.com

We purchased our XC60 in July 2014. Approximately 2 months later, the issue
We purchased our XC60 in July 2014. Approximately 2 months later, the issues started with the keyless entry system. The vehicle wont unlock with the key fob (either one) from a distance more than 4-5 feet. The door handle actuated unlock feature does not work 60% or better of the time. Same can be said for the keyless lock button on the door handle. The car will on occasion give me the message the key cant be found, even if it is in the dash slot and not in my pocket.October 2014- initial report of the problem to the dealership, they looked at it, and said it needed a receiver replaced so I would need to come back and leave the vehicle for a day. November 2014- dealership replaced the receiver, vehicle functioned normally for about 3 weeks, then the problem returned. December 2014- dealership could not see a problem, said they needed to keep it for a few days to find the issue. No success.January 2015- Took the vehicle to another dealership. They kept it all day, said they changed the batteries in the remotes, and it is working fine. Funny part was, when the service manager went out to show me I was probably just carrying my cell phone too close to the remote, it wouldnt work for him! Was told they needed to contact Volvo to see if replacing the key fobs, which they thought was the issue, was covered under the warranty.February 2015- Waited 2.5 weeks to hear from the dealership on whether Volvo would warrant what they said was required (anxiously anticipating the moment they told me it wasnt covered!) During this time, I also started getting messages that the fob battery was low, consult the manual for replacement. March 2015- Took the vehicle to the third dealership, on the 4th service call, to see if they could fix the issue. It has been there for a week now, they have changed the batteries in the remotes and are waiting to see if that fixes the issue. The car drives beautifully, and the appointments and functionality of the interior are very good, but I expect EVERYTHING to work on a $38,000.00 investment, and so far this vehicle has not come close.
Published: March 17, 2015
John of Apo, Other
Source: consumeraffairs.com

Own a 2015.5 VolvoXc60 T5 with 54000 highway miles. Car has been maintained
Own a 2015.5 VolvoXc60 T5 with 54000 highway miles. Car has been maintained meticulously. Recently had check engine light come on. Brought to dealer for check. Was advised error codes for O2 sensor and thermostat housing defect. Also advised rear brakes and rotors needed replace. Total cost to me $1800 as warranty had expired at 50K miles. Have never had to replace rear brakes in my life at 53k miles. Questioned tech and service writer regarding brakes (common on this model?) and thermostat housing defect. (Advised there has been problem with these housings.) However no recall or assistance from Volvo. Always had heard Volvo was a good vehicle with good customer service, but cannot attest to this. No help from dealer. Will be contacting Volvo USA. Not what you expect from a 45k automobile.
Published: October 11, 2017
Frank of Stuart, FL
Source: consumeraffairs.com

Our new XC60 EDrive has had a number of problems. The one lasting the longe
Our new XC60 EDrive has had a number of problems. The one lasting the longest and most frustrating is our door locks/seat position settings. To make the vehicle keep the seat from automatically moving by itself, we have to set the door locks so that when you open one door it unlocks them all. The engineers in Sweden have been working on it to no avail. I wont drive the car anymore because I dont feel safe in parking lots unlocking all of the doors. Customer service doesnt even respond to our calls or emails. We thought when we bought a luxury brand, we would get safety and service. Turns out we are getting neither.
Published: February 11, 2015
Deborah of Leander, TX
Source: consumeraffairs.com

I purchased this car new. All the bells and whistles platinum edition and i
I purchased this car new. All the bells and whistles platinum edition and it has been a problem piece of metal. 60000 miles and more time in the shop and idiots can fix it. Bunch of money wasted. Soon as I can keep it running long enough I am trading it to some lucky dealership. So stay away from all XC60 or you may get this lemon.
Published: December 9, 2018
Stevie of Fayetteville, NC
Source: consumeraffairs.com

I paid $43,100 cash for a 2000 Volvo from Mr. ** on July 6, 2012. It had mi
I paid $43,100 cash for a 2000 Volvo from Mr. ** on July 6, 2012. It had minor wear and tear, which was expected. It had 126,000 miles. On Aug. 3, 2012, a message appeared to add coolant. I went to auto store, purchased coolant that was poured in the reservoir by sales associate with me under the hood. The message went off. I proceeded onto the interstate and the car began to smoke awfully. The check engine light popped on. It smoked even more and then shut off. My mom, my 1-year old son and I were in the middle of traffic. I called Mr. ** five times. When he answered, he said his phone is usually off then. I got it pushed on the side of the road and left it until I can get it towed to his mechanic on Sunday, which I paid $50. He never called. On Monday morning at 10 am, I called to confirm if his mechanic is looking at the car. He said he’d be to it later. At 4 pm, I called but no answer. I called Tuesday around 10:30 am. He answered and said, Oh, the head gasket is blown. You mustve driven that car hard. He said he couldn’t do anything but take it to the auction and sell it for $1,000 - $2,100 short of what I paid. As of Aug. 7, he hasnt answered the phone, returned calls or contacted me. Im a single mother with two small kids and I dont have $3,100 to throw away after having a car for a month or to get repairs. His neglect and nonchalant attitude makes me think he already knew the present issue and still sold a lemon bad vehicle. What are my rights or legal avenues? Also, the mileage now is a little over 129,000.
Published: August 8, 2012
Markeidra of Tucker, GA
Source: consumeraffairs.com

I board 2015 model XC 60 SUV in 2014. I was getting smell of burning. I wen
I board 2015 model XC 60 SUV in 2014. I was getting smell of burning. I went to Volvo dealer 2 times. I explain to them what I experienced about burning smell. At my second dealer appointment about same problem, front desk person came out, opened hood, and checked under car then he told me that tar under the body of the car is burning which is not a problem. But his explanation didnt convince me at all. What happen after approx 1 month while I was driving (on highway 287 Henrietta TX) on July 23 around 10 pm, my XC 60 start burning. Volvo manufacturer needs to answer me and taking care of this defected car.
Published: July 27, 2015
Ruhi of Bedford, TX
Source: consumeraffairs.com

After some communication with the company, I got a full reimbursement of th
After some communication with the company, I got a full reimbursement of the price difference.I guess each case is different. I do suggest to communicate with the customer service department as much as you can; most of the time, the issue can still be resolved. If you are so unlucky and encounter a similar situation that I had, be patient and hold your ground. After all, a big company still cares about their reputation while trying to save cost. Although the process was tough and long, I am glad the result turned out to be reasonable. I hope the same unfortunate accident would not happen to you, but if it does, stay calm and go through customer service to fight for your rights seem to be a good way.
Published: January 1, 1970
Mianfeng of Urbana, IL
Source: consumeraffairs.com

We got the 2016 xc90 last September, got issues with the auto brake and sen
We got the 2016 xc90 last September, got issues with the auto brake and sensors. But the biggest one happened last month that the car locked itself with all my belongings inside, phone, car key, money except my toddler!!! We parked outside for over an hour, turned the engine on, closed the door and walked toward the other side of the door to put my toddler in his car seat then found all door locked!! We were lucky that we found a phone to call my husband to bring his spare key to us and his key didnt work at the beginning either. While we trying to figure out how to open the door manually, it magically unlock itself.Volvo did a software upgrade and said it will never happen again!! As to our surprise, it did again!! Less than two weeks we got the car back!! Very lucky again that my toddler was with me!! Totally lost our faith to this car!! We bought it coz of their safety and reliability but this car just a total disappointment. After reading all the reviews here, how could Volvo ignore all these issues and still have this car on the market???
Published: November 16, 2016
Joyce of Abu Dhabi, Other
Source: consumeraffairs.com

This SUV was great the first 7 yr and about 70000 miles then electrical iss
This SUV was great the first 7 yr and about 70000 miles then electrical issues started with a slow drain on the battery which we replaced but even with the new battery if the car sat for more than 4 days the battery would have to be recharged. Lived with this for another 1 yr then major issues and repair costs started. Replaced a bad belt pulley ($1200) at Pep Boys after car died on the road. One month later had intake valve issues another $1000. Two months after that heard gurgling noises around alternator after 10 miles of driving car shut down and dead on the road again, not happy with Volvo. Took it to Volvo after $1800 bill and still having the gurgling sound. Now Volvo repair shop want another $4000 to fix something else in the engine compartment, something about rebuilding bushings? Ive had enough, one big nightmare, time to go back to Toyota!
Published: October 11, 2018
Irv of Street, MD
Source: consumeraffairs.com

Bought my first Volvo in 1973 and drove it 180,000 miles. In 1985 when we b
Bought my first Volvo in 1973 and drove it 180,000 miles. In 1985 when we bought a 240DL and drove it 225,000 miles. In 2005 when we bought the S80. Today after 14 years and 250,000 miles BETELEW the 3rd is done. An internal engine problem and no compression in #1 cylinder. Thinking back about my Volvo’s and reading the posts here I want to share my Volvo experience with you. First of all I would not recommend buying a used Volvo unless there is documentation that scheduled maintenance was done. Volvo’s can be a bit pricey to maintain and many people just don’t take care of them. I bought all of my Volvo’s brand new, maintained them as outlined in the manual, and all work was done by the dealership or an independent shop that specialized only in Volvo’s. Driving a Volvo for 45 years has taught me a lot. The most important is that there is a big difference between a 15 minute oil change and a dealership scheduled service. There is a long list of items to be checked, lubricated, tightened, or adjusted that only a dealership will perform. 15 minutes oil change is not a maintenance service, and you certainly get what you pay for. I read these posts and so many contain “bought a used Volvo” “poor quality” “factory defect” and how horrible Volvo customer service is and I laugh. I’ve had things happen to my Volvo’s over the years too. The difference is that when you are a regular customer at a dealership as I have been, you will receive excellent customer service. Loyalty is rewarded. I would be embarrassed if I drove Into a dealership for the first time with nothing but 30 minute oil changes and demand good customer service. If you think I’m exaggerating I’m not. In 45 years and 3 Volvo’s I have only been towed 4 times and 3 of those were from my driveway. I was never left stranded or put in a dangerous situation. I bought each of my Volvo’s for safety which I consider to be an investment. I took care of my investments and they took care of me, faithfully, safely, comfortably, and tonight we will return to Volvo to buy BETELEW #4.
Published: April 17, 2019
K of San Diego, CA
Source: consumeraffairs.com

I bought a used Volvo XC90 2004 with 45,000 miles on it. Shortly after purc
I bought a used Volvo XC90 2004 with 45,000 miles on it. Shortly after purchasing it, I had to replace a leaking fuel pump and power steering pump. Volvo recalled the fuel pump, so they reimbursed me for that part.Half of the lights on the radio panel are out, the shifter knob broke, the passenger seat has had to be re-sewn twice, the leather on all seats cracks in spite of using good conditioners, the head liner is lifting off, and now, the gas cap isnt keeping its seal and has to be replaced.Ive owned Volvos for the last 20 years and Ive had several models. This one is definitely not the Volvo of yesteryear. Ive also noticed the car gets dents and the paint chips easily. Every trip to a parking lot seems to leave its mark. These cars used to be hard to put a ding in.
Published: October 8, 2011
Rene of Cocoa, FL
Source: consumeraffairs.com

The car was ahead of its time. It is so fun to drive and gets so much atten
The car was ahead of its time. It is so fun to drive and gets so much attention because of the styling. The 5 cylinder turbo gets ok gas mileage and uses regular or premium. Great interior room, fun handling, really scoots. Im sorry they stopped production in 2013.
Published: November 30, 2019
Bonnie of Huntington Beach, CA
Source: consumeraffairs.com

On December 14, 2013, I purchased, a Volvo Protection Plan, application num
On December 14, 2013, I purchased, a Volvo Protection Plan, application number # **, from the business manager, ** of Volvo of Lisle. On December 20, 2013, a check for $201.00 was issued, to Paylink Payment, and mailed to him. On April 16, 2014, I received a letter from Volvo stating that Contract No. **, had not been received for processing within the 60 days of written date. It should be noted, that I have spoken to **, on several occasions, over ten times, regarding this matter. On each occasion, he assured me that the contract had been submitted and was taken care of. As of this date, May 12, 2014, I have no coverage. I am very disappointed with Volvo and ** and have since changed my service to Volvo Of Oak Park.
Published: May 12, 2014
Thornton of Chicago, IL
Source: consumeraffairs.com

My wife drives our 2001 Volvo V-70. Last week when temperatures dropped, sh
My wife drives our 2001 Volvo V-70. Last week when temperatures dropped, she turned on the seat heater and all the sudden it got very hot. She then realized the seat was catching on fire. She immediately turned the seat heater off and put the burning out with her hand. I just called the nearest Volvo dealer to see if there are any recalls for the heat element and there are none. This is a safety issue which could potentially have caused my wifes life or having an accident and hurting someone else.
Published: May 1, 2012
Alejandro of Chester, VA
Source: consumeraffairs.com

I bought the Volvo S60 2017 model couple of weeks back from authorised Volv
I bought the Volvo S60 2017 model couple of weeks back from authorised Volvo dealer, I have the warranty for 2 years. I experienced the vibration on the accelerator pedal and steering wheel, so I raised an issue to Volvo dealer and they took it immediately for servicing and they said they fixed something but it did not resolve the issue and I had the same vibration on accelerator pedal and steering wheel, so they again take it back for servicing and after one day they reported the problem cannot be fixed and I have to drive with this vibration as long as I keep this car. How can they say this when the car is still in warranty and no solution for it.
Published: October 17, 2018
Sridhar of Other
Source: consumeraffairs.com

I have a 2015 Platinum XC60 for which I paid a lot extra. It has the leathe
I have a 2015 Platinum XC60 for which I paid a lot extra. It has the leather interior which I thought until just recently was awesome. Has anyone who has a similar car experienced that the leather fabric on the dashboard area below the front window is totally peeling up? I keep my car garaged 99% of the time when it is not being driven and for unknown reasons, the panel below the window is coming apart. The dealer has turned the matter over to Volvo and I am waiting to hear what they will do about it. The dealer said they have never seen this before. The car only has 12,000 miles on it and the upholstery is now shot? I dont get it.
Published: June 9, 2016
Richard of Laguna Niguel, CA
Source: consumeraffairs.com

We purchased a new Volvo XC60 in 2011 and since the first year we had probl
We purchased a new Volvo XC60 in 2011 and since the first year we had problems: engine, fuel pump and Blis were replaced/repaired. Even the logo fell down. Now they want to change the radiator! We are trying to understand if our car has quality issues or other XC60 owners have similar problems. This was our first Volvo and unfortunately the worst car we bought so far.
Published: September 22, 2014
yeter of Perkasie, PA
Source: consumeraffairs.com

I took my car to the Volvo service department on January 2, 2012 because th
I took my car to the Volvo service department on January 2, 2012 because the Transmission Service Urgent message just came on. I have a 2003 Volvo S80 T6. The service department told me there are internal fault errors in the transmission and I have three options. I could either buy a new one for $5,000, buy a used one for $3,000 - $4,000 or get it overhauled for approximately $3,000. I was really upset to hear this news. I told them, There is absolutely no reason why I should need a new transmission with 139,000 miles on my car, (the car actually was close to having 140,000 miles) but it still should not need this type of repair, in my opinion. I filed a complaint with Volvo Customer Relations department at headquarters. This is what my complaint said to Volvo Customer Relations: I have a complaint about the transmission in my car. The Transmission Service Urgent message just came on. The service department told me there are internal fault errors in the transmission and I could either buy a new one, buy a used oneor get it overhauled. The repair cost will be $3,000. This is ridiculous. There is absolute no way I should need a transmission at 139,000. This is one of many repairs I have had. The other crazy repair was the dashboard electrical system went completely out. I could not tell how fast I was driving, etc. That repair cost was $1,700. The transmission problem was the last straw. I want something done by Volvo. I am really an unhappy customer. This was my first Volvo and my last Volvo.These are the responses I received from Volvo Customer Relation at the corporate office:Response #1 from Volvo: Thank you for contacting Volvo Cars of North America. When you contacted our offices, a file was opened for review on your behalf to seek financial assistance for transmission repairs. Your request has been reviewed by a Volvo Regional Manager and we regret that we are not in a position to honor your request due to the vehicle being outside of the terms of your warranty. Thank you for the opportunity to respond.Response #2 from Volvo: We have taken your concerns seriously and have had it reviewed by our Volvo Regional Representative. He has made the determination that this is not a warranty issue. While we regret that you may disagree with our decision; we respect your choice to pursue this matter as you see fit. Volvo Cars of North America appreciates the opportunity to respond to your concerns but is unable to review this matter any further.My final thoughts--I will never buy another Volvo car.
Published: January 7, 2012
Scarlette of High Point, NC
Source: consumeraffairs.com

I have aerial maps of where my tire rod snapped and blew my tire. AAA recor
I have aerial maps of where my tire rod snapped and blew my tire. AAA records with GPS coordinates to the exact location and pictures. Apparently, somewhere along that route, there was a curb I hit according to Volvo engineers. I mapped out the exact route with coordinates and there was no physical damage to the car until the rod snapped, then the engine mount cracked and suspension was bent. 3 different mechanics all say the tire rod snapped causing the tire to blow. Why it snapped Volvo is denying a defect in the part and saying the car must have hit a curb 3.5 minutes before everything snapped. After going over everything and having Volvo deny any parts were defective, we are extremely upset. I will be selling the 2006 Volvo s40 t-5. Its crap and garbage! My two kids who were in the car could have been killed on a grassy off ramp. Volvo, if this happens again and someone is killed, I have all the evidence that you neglected and you will be sued...
Published: May 14, 2013
Elizabeth of South River, NJ
Source: consumeraffairs.com

I too purchased a 2009 Volvo 780 from TEC Volvo in Portland in May 2012, wi
I too purchased a 2009 Volvo 780 from TEC Volvo in Portland in May 2012, with 436k miles. The list of repairs is extensive and ongoing to this day. Started from second day of ownership with 4 batteries and has grown to include the following list, minus dates but all documentation is at hand: 1. 2 CAC 2. 2 turbo to CAC pipes 3. 1 CAC to intake boot 4. 2 belt tensioners 5. Idler pulley 6. 1 alternator 7. 1 differential pressure sensor along with cleaning of venturies. 8. 4 boost sensors (2 on manifold, 2 on mixer box) 9. Exhaust manifold 10. EGR 11. Injector #3 and 6 injector cups 12. 1 turbo 13. 1 bellows pipe (flex pipe on exhaust) 14. 1 clean 7th injector. The next day, replaced the 7th injector. 15. I-Shift transmission (thankfully under warranty) 16. Clutch - one month after transmission along with several trips for engagement and disengagement issues resulting in several thousands in bills just to find the transmission had the wrong programming 17. Rear ends and power divider rebuilt because of broken thrust washers and damaged gears. 18. Brake shoes, slack adjusters and chambers on both rear axles. 19. Several air leaks 20. Exhaust clamps had to be replaced because they failed behind cab. 21. 3 rear suspension leveling valves 22. 1 cab leveling valve 23. Fuel pump/power steering pump 24. Engine wiring harness 25. Manifold and EGR gaskets due to leaks after repairs. 26. Hood struts 27. Shocks all around the truck28. Had to replace all ten tire because of some kind of foreign substance inside destroyed the internal lining of the tires (looked like grease or tire goop in large quantities.Now, I just yesterday spent $500 to dyno the truck and it falls on its face so bad that they could not complete the dyno test. Lost 58hp in 160rpm drop and now Volvo tells me I need 6 injectors and cups which runs 5-6k dollars and the problems continue. One thing that has plagued me since purchase is fault mid 128 sid 102 fmi 11 manifold boost pressure/root cause unknown. Tens and tens of thousands and still no fix. In 13 months of ownership, Im over $50k in repairs and another $50k+ in lost revenue and down time. Damn ridiculous if you ask me. Im broke and Volvo keeps playing guessing games and throwing parts at the truck instead of fixing the POS.
Published: June 20, 2013
Glen of Oak Hills, CA
Source: consumeraffairs.com

I have owned two Volvo, XC 90 and C70. Both are 2008 models. I have put ove
I have owned two Volvo, XC 90 and C70. Both are 2008 models. I have put over 120,000 miles on the 90 without any problems and have over 90,000 on the C70 with no problems. I service them according to the manual and it has been a pleasure to own a Volvo. I have recently purchased a 2016 XC 60 and look forward to driving it for a long time also. I buy Volvo for the safety of the vehicle. I can always replace a car but I cannot replace my family. It might wear tires out sooner than other vehicles and I have to replace the brakes sooner than I do on other vehicles, but that is the price I will pay for safety.
Published: June 6, 2016
john of Dothan, AL
Source: consumeraffairs.com

S80 2012 and Low Profile Tire Nightmare. TIRES. Gone through 9 tires... NIN
S80 2012 and Low Profile Tire Nightmare. TIRES. Gone through 9 tires... NINE... since 2012. Reason: Potholes and Low Profile Tires. Low Profile tires are for totally flat surfaces. Unaware of this and wasnt informed either. Shame on Volvo. It was my dream car. Now its my nightmare.
Published: October 6, 2015
Domenic of Boston, MA
Source: consumeraffairs.com

Poor customer satisfaction from VOLVO. I have a 2010 XC60 R. Was sold. Upda
Poor customer satisfaction from VOLVO. I have a 2010 XC60 R. Was sold. Updated maps $210 and the latest they had was from January 2013. I approached the company and they stated its about every 18 months they update but dont have any time if any for Volvo to update that software. The Bluetooth is first generation so does not work very well with smartphones. The Polestar software that comes as part of the R design since 2012, although its only a 10-minute software update they charge $1,500 for all previous customers. They do not give very good support for customers of older vehicles. If they want to re-brand their VOLVO name existing customers can now realize they only take good care of new customers. Ive owned three and this will be my last!
Published: October 20, 2014
Hector of Miami, FL
Source: consumeraffairs.com

I currently own a 2008 Volvo C70 with only 60K miles. Although the car is O
I currently own a 2008 Volvo C70 with only 60K miles. Although the car is OK in general the leather seats are terrible. I have kept these seats cleaned with leather cleaner but that has not done any good. These seat have worn, cracked, and split leather. The manufacturer will not help in any way. The same was true for my 2001 Volvo S60, which at the time on trade in only had 70K miles. I thought at the time that I just did not take care of those seats. That was wrong on my part. They just make terrible seats. I have learned my lesson. Never again will I purchase a Volvo. PS repair cost are also very high.
Published: July 17, 2018
Fred of Rockport, TX
Source: consumeraffairs.com

Had 2003 V70.. Great car, No problems. Bought 2014 XC60 and we still have t
Had 2003 V70.. Great car, No problems. Bought 2014 XC60 and we still have temporary tags and this car has already been towed in twice, died (battery) second, overheated. Volvo of Triad in Winston-Salem, NC lied about everything! There were scratches on hood and they took touch-up and made a mess. They told us it was Local, it came from FLORIDA!!! They sold it to us past 30,000 miles and then we found out 30,000-mile service had never been done! And it was a certificated pre-owned. Now key fob does not recognize. Stay away.
Published: October 27, 2015
Gina Garner of Nashville, NC
Source: consumeraffairs.com

Has anyone else experienced premature brake wear on their Volvo (we have 20
Has anyone else experienced premature brake wear on their Volvo (we have 2018 XC90). We were advised at 30,000 gentle driven kms that we need new rotors and pads. When we questioned the dealership on this they told us that Volvo brakes arent meant to last like the other manufacturers. They claim its for safety reasons, we dont agree, nor do the multiple mechanics (some Volvo mechanics) we have talked to since. Would love to hear if anyone else is experiencing this as well as it is a concern.
Published: August 15, 2019
J. B. of Waterloo, ON
Source: consumeraffairs.com

My 2007 Volvo S40 alternator caught on fire and the Volvo dealership said t
My 2007 Volvo S40 alternator caught on fire and the Volvo dealership said there are no recall for Volvo alternators. Can somebody please let me know the truth. I purchase a new alternator from AutoZone made for a Volvo s40 and it did not work. In addition, the Volvo service department in Greensboro, NC said there was nothing wrong the alternator; however, I need to purchase a Volvo alternator from a dealer. So why does other parts departments use the Volvo name such as AutoZone, Advance Auto when selling Volvo parts? If you have a Volvo 2007 S40, try starting the engine twice and notice your alternator will catch on FIRE.
Published: January 22, 2017
Allen of Greensboro, NC
Source: consumeraffairs.com

This is my second Volvo and this one is literally falling apart on me; I am
This is my second Volvo and this one is literally falling apart on me; I am talking lemon... The leather seats are all falling apart; they have actual holes from the sun, I am assuming, and the headliner is all falling down. From the day I bought it, I have had no air conditioner. In the state of Florida, I drive around in 101 degrees in the summer. I have always had so much good to say about Volvos and do stand behind them but the one I have as a single person, I am the only driver to and from work.The outside looks great; it is the inside and now the air bag sign is on and they are not working. Really???? I paid a lot of money for this car and I am so disillusioned to say the least. So for whatever it is worth, this is what I am dealing with. Somehow I am stuck with this vehicle that is falling apart on me and financially there is nothing I can do. Is there any call back on any of this for this vehicle? Anyone, somebody, anybody???
Published: June 25, 2013
Debra of Punta Gorda, FL
Source: consumeraffairs.com

I bought this car used, one owner. 2013. Excellent car due to all wheel dri
I bought this car used, one owner. 2013. Excellent car due to all wheel drive and the power of the turbo engine. It is a very responsive car. It is sporty and fun, yet a nice family sedan when needed. I drive my grandchildren who sit in the back seat and I feel they are very protected. The body style for this year is beautiful and I have received many many compliments on it. My neighbor even bought one for these reasons. I hear that the company has been bought by China. The body style has changed drastically this year and is not near as attractive. I dont think I will buy another one for this reason. They ruined the look.
Published: December 14, 2019
Susan of Centennial, CO
Source: consumeraffairs.com

Today, I found out that my 2003 XC70 with 69,000 miles and in perfect condi
Today, I found out that my 2003 XC70 with 69,000 miles and in perfect condition needs a new transmission for $6000! We also own a 2004 S60 AWD with 40,000 miles. I wonder if Ill need to spend another $6000 for that car. The dealer contacted Volvo who said, So, sorry. That awful transmission we put in that car is now yours. Congratulations!The repair manager actually had the gall to recommend we trade it in for a new one, so we could get the $1K customer loyalty discount! LOL! I will sell both of these cars as quickly as I can, and I will tell as many thousands of people what a piece of crap Volvo is. Never will I even look at a Volvo.
Published: February 29, 2012
Evan of Los Angeles, CA
Source: consumeraffairs.com

Have owned 2 Volvos a 2008 Volvo S80 with the 3.2 Inline European Ford 6 cy
Have owned 2 Volvos a 2008 Volvo S80 with the 3.2 Inline European Ford 6 cylinder engine and the 2010 Volvo XC60 T6 with the Turbo V6 3.2 European Ford Engine. Most of you dont realize that this is a Ford engine in this model of the car. A lot of you DO NOT SERVICE this vehicle at the recommended time either. If you dont do PREVENTATIVE maintenance on this car you are asking for problems. Now I agree that some cars loaded with every electric gadget imaginable & mirrors that close upon exit and alarm systems and DVRS are going to wear out the Battery in 2 years. It is inevitable!!! But those of us who were smart enough to limit the options to just a few dont have battery problems with this car. In fact my battery in my S80 has lasted 6 years without replacement. The XC60 battery only lasted 3 years but it has every option on the car and they are all electric operated including the hand brake. I expect the battery life to be short. In the old days cars didnt have half the electronics they do today. Also it pays to find a Good Volvo Mechanic OUTSIDE your stealorship. Who has a labor rate below $100 an hour if you want long term maintenance of this car. Otherwise you clearly in over your head. This car was made to be maintained and regularly. Every 7500-10,000 miles it must have some service to continue to perform properly. Even if you do the work yourself. It can be done. I come from owning Ford Explorers the last 3 I have owned ALL got 325,000 miles on them by doing proper maintenance and I expect no less from these Ford engine products ...My s80 has 90K and is coming up on the required Timing belt/ All belt change at 100K miles for these cars. Since it will be 6 years old I plan to replace every hose at that same juncture. Complete rubber replacement at 100K miles. Service the tranny at 100k miles too. I dont care what they say at the stealorship. They are designed to steal your $. You have to play their game up until 3 yr/36 miles. Save your Extended Warranty money for your rainy day fund unless the car is your wifes and you wont be around to deal with the problems.. or maintenance.
Published: February 7, 2015
el of Milford, VA
Source: consumeraffairs.com

In 2003, I bought my first XC90. A year or so later, began having power iss
In 2003, I bought my first XC90. A year or so later, began having power issues with the car. Dropped off my kids one afternoon at school, turned off the car to take them inside, car would not start upon my return. Our dealership said to trade the car in because this issue would only get worse. Being new to the SUV market, Volvo it seemed had not worked out the kinks yet. We traded in for a 2005 dealer driven model. In July of 2008, my husband and I were shopping at our local A&P. We proceed to cash register and looking outside the store window to see our car on fire. The fire department said the fire began in the rear battery. The car was destroyed. Volvo replaced the car for 1/2 the price and gave us a fully load XC90 2009.6 months later, power issues began in the car and issues with squeaky rotors also started. As of today, I have gone through 5 batteries, an alternator, cable harness, 4 rotors, numerous brake pads. Complained to Volvo till near tears. Today, I have filed a complaint with Transport Canada. I did so after finding out that Volvo cars especially the XC90s have parasitic drain problem in the electric system. Volvo has known about this issue for a long time and has done nothing. These cars are not worth the price, horribly made and dangerous. This is my 5th and last Volvo. Please for your own sanity, do not buy these cars. It is not the same reliable car Volvo manufactured 15 years back.
Published: August 6, 2014
Deborah of Bolton, ON
Source: consumeraffairs.com

I received more than adequate amount of information on the car that I like
I received more than adequate amount of information on the car that I like most. In fact, I drive my vehicle of choice. I was just looking at the updated model. I’ve been driving this model car since 1990. I’ve update the model every 3 or 4 yrs. My parents also had this model car & I took my driver’s test in 1 & passed. This car is expensive but it’s worth it. In 2013 I was involved in a head on collision. It was during a snow storm & a truck cross the center line & hit me head on. It was awful. I truly believed that my car saved my life. The truck was unrecognized. My car had a smashed front end. Thank God we both survived. My car was total because they said only because of the airbags went inflated and was very expensive to repair. I bet you are wondering what type of car that I drive. It’s a VOLVO!!! The best made car in the world. I would recommend it to anyone. It’s dependable, durable, and looks great. My brother even drives one. His is brand new, mines not. But I still love it. I’ll probably will update mine when I go back to work.
Published: April 28, 2018
Shirlene of Windham, Maine
Source: consumeraffairs.com

This is the second XC 70 I bought new. Both cars required some costly repai
This is the second XC 70 I bought new. Both cars required some costly repairs at about 100,000 km. On my current 2008 XC 70, the fuel door locking mechanism failed in spring 2012 at 95,000 km. The failure caused the fuel door to stick visibly open. The part that broke looked like a $3 plastic part. However, the repair including labor came to over 300 dollars Canadian. I am angry about it because in order to save a few pennies on the locking mechanism, Volvo put an obviously cheap part in, which failed prematurely and necessitated an expensive repair.In Jan. 2013, at 108,000 km, the valve that regulates the pressure in the tank and recirculates fuel vapors into the engine failed. This was indicated by the Check Engine light coming on. The replacement of the valve, including labor, is over 500 dollars Canadian. According to the service technician, it is quite common to see this part fail between 100,000 and 150,000 km. These types of failures dont fit with the image that Volvo is promoting that Volvo makes solid cars that are designed to last. At this point, Im not sure if I will buy a third Volvo. Perhaps Nissan, Toyota, Audi or BMW stand up better.
Published: January 8, 2013
Joerg of New Hamburg, ON
Source: consumeraffairs.com

My experience with Volvo S60 has been worse. In my first service I was told
My experience with Volvo S60 has been worse. In my first service I was told that the front tire is having problem and needs to be replaced. Until that time I didnt have knowledge of price of the tire so I was charged $380.54 plus tax (total of $429). In fourth service, again my tire went flat and I was told both front tire needs to be replaced and rim too. I was charged $1048 this time. First of all I was told when I was leasing the car that additional warranty covers almost everything and bumper to bumper and now whenever there was problem I was told its not covered. Secondly there are different prices of the same parts at different authorized showroom retailer. I was charged $380.54 plus taxes first time for one tire and $387 plus taxes second time for two tires. This means I was overcharged almost by double for the same thing. Its a complete fraud. Thirdly, how could a tire go wrong so soon (3 tire replacement within a period of 2 years) and doesnt include in warranty. Even when outside shops like Canadian Tires are offering 5 years warranty on same tires. Isnt a Rip Off. I am paying more price and No Warranty. I am really frustrated at service as well. First time they didnt even wash the car and when it was supposed to be included as per warranty. Further I was told that I came late when I went for service exactly as per information provided. I literally had to go into argument to get the service done as I reconfirmed about timing of service in advance. In my last service they even forgot to reset the service reminder which is irritating. Why so many loopholes and fraudulent response when assured the coverage at the time of buying the car..... This is just few of the problem I have written...... hope it be looked seriously.
Published: June 30, 2014
GAURAV of Mississauga, ON
Source: consumeraffairs.com

The four cylinder turbo gets great gas mileage while delivering excellent p
The four cylinder turbo gets great gas mileage while delivering excellent power. Although the Volvo Passat B5 is a wagon model it handles like a sports car. It has all the bells and whistles that one really needs, great sound system, heat and air, heated leather seats, great visible instrument cluster, cruise, all power windows, seats, and lots of space for groceries or camping gear in the back. Great Car.
Published: April 27, 2018
John of Sylvania, OH
Source: consumeraffairs.com

My 5-year-old Volvo runs well, however, the cosmetic chrome on the center c
My 5-year-old Volvo runs well, however, the cosmetic chrome on the center counsel is blistered. I expected the car to look nice as well as run well for longer. This defect will highly affect my resale.
Published: May 9, 2019
Kate of Forest Lake, MN
Source: consumeraffairs.com

I have had my Volvo XC60 for one year now and have driven it 20,000 miles.
I have had my Volvo XC60 for one year now and have driven it 20,000 miles. It handles very well on dry roads, the T5 engine has plenty of power and the transmission is extremely smooth. It gets about 27 mpg combined city/highway but requires 91 grade. It is roomy and very comfortable to drive and has some great technological options. But there is much more road noise than many lower priced vehicles - I would have expected much quieter at this price point. The voice commands are useless; I have had voice commands in Ford and GMC vehicles for the last 10 years and got used to how well they worked but the Volvo is not even close - it is very annoying to try using it. The foot activated tailgate only works occasionally, usually when you do not intend to use it. The XC60 is good to drive on dry roads but is very scary to drive on snow covered roads; again, Ford Escape and GMC Terrain are much more sure-footed in snow. After owning this XC60, I would not purchase another Volvo.
Published: April 8, 2019
Daniel of Howell, MI
Source: consumeraffairs.com

Volvo financing refused to correct a charge off that was not paid on an ear
Volvo financing refused to correct a charge off that was not paid on an earlier Volvo lease even though we demonstrated that they contacted me at the wrong telephone number about the debt. Volvo tanked my credit score and refuses to make it right. Needless to say I will never purchase/lease a Volvo ever again.
Published: December 20, 2021
Jill of Long Island City, NY
Source: consumeraffairs.com

The 2020 XC60 & XC90 models have a design change which removed the door
The 2020 XC60 & XC90 models have a design change which removed the door runner at the bottom. Bad design, as this is where most the road debris, mud and water enter. It doesn’t enter the inside of the car but its a mess after a heavy rain or car wash and Im left to clean and dry all the seal creases and door jams to prevent mold or rust. Would have reconsidered this car if I had known. Love everything else about the XC60 so hoping Volvo steps up and makes a rubber runner to replace the cheap seals.
Published: December 14, 2019
L of Del Mar, CA
Source: consumeraffairs.com

This Volvo car is overall far superior to any other car that Ive owned. Gre
This Volvo car is overall far superior to any other car that Ive owned. Great comfort, ergonomics, reliability, smooth ride, lots of space and good power.
Published: May 4, 2018
Donna of Lansing, NY
Source: consumeraffairs.com

I have 2010 XC60-T6 with 20,000 miles. On Sunday Dec.18, the battery died.
I have 2010 XC60-T6 with 20,000 miles. On Sunday Dec.18, the battery died. Next day, I had to go to work. I called Volvo Roadside Assistance and booked the towing to dealership on Monday at the earliest time, the dealership service center opens at 7am. On Monday, Dec.19 at 6 am, Roadside Assistance representative Lorain woke me up and said that my car has to be towed at 7:30am and I have to receive a conformation call at 7am. Nothing happened until 8am. I called to Roadside Assistance, spoke with manager Wendy. I was told, that towing is scheduled at 9 am. At 9 am, I called to Roadside Assistance again. Supervisor Lolita said that towing is scheduled at 10 am, which got me very upset but she said nothing she can do now. To be honest, Lolita called back in a few minutes and said, that she spoke with the towing company and they are going to pick me up in 10-15 minutes, and my lost wages, if so, can be compensated by their Costumer Service. Finally, the towing track came at 10:30 am, 4-5 hours after the first call from Volvo Roadside Assistance. My car was delivered to Bay Ridge Volvo at 11 am, it took 1-5 hours to diagnose and replace the battery. At dealership I was told, that they do not provide a replacement car during the warranty work if my car bought at the other dealership. Finally, I lost a half of my working day, which cost me $150. It could not happen if my day before scheduled towing came on time. In a few days, I received a letter with tons of apologizes. I called to Customer Service and was told by the Customer Service Specialist Tim **, that they do not compensate lost wages.That is my opinion, Volvo Customer Service, Volvo Roadside Assistance provide very bad service. Representatives give to customers wrong and false information, which can cost them money. I already had a few other issues with Volvo services (I never had anything with my Audi and Volkswagens), and I believe, this is my first and last Volvo.
Published: December 30, 2011
Gregory of Brooklyn, NY
Source: consumeraffairs.com

49 years of joy with a PV544 - After I took delivery, the amp light came on
49 years of joy with a PV544 - After I took delivery, the amp light came on. I took it to the dealer and discovered a wire was making contact when they installed the radio. After 1,647,213.01 miles, that is all with the exception of routine service.
Published: June 12, 2013
Duane of Clark Fork, ID
Source: consumeraffairs.com

This auto is the safest and best performing vehicle for its price. The car
This auto is the safest and best performing vehicle for its price. The car delivers is riding comfort, cost to operate, and safety. It has a good level of performance and provides a useful information and display system.
Published: December 12, 2019
Ian of Cary, NC
Source: consumeraffairs.com

I bought a 2008 Volvo S60T, and its the worst car Ive ever owned! It has br
I bought a 2008 Volvo S60T, and its the worst car Ive ever owned! It has broken down on me more times than I can count. I have coddled and cared for this car more than any other. Ive had the timing belt changed, and only put premium, ethanol free gas in it. I have the oil changed every 3000 miles and buy Napa gold oil filters and synthetic oil - which I bring to my mechanic. I do all recommended tune-ups and check ups. Now I find out that the turbo is bad! My mechanic told me to get rid of it ASAP. The repairs it needs - a new turbo and catalytic converter - will cost more than the car is worth. Im so angry! I used all my savings to buy this car. It is undriveable and sits in my frontyard. All its worth now is scrap! Really? A 2008 Volvo?!? I tried communicating with Volvo. The first time on Facebook - to which they referred me to their customer service email. I emailed them and just today received the Were so sorry but cant help you reply. This company does NOT make quality reliable vehicles, and they do NOT stand behind them! A lot of hype and a huge COST for nothing but headaches, inconvenience, and financial loss. I am screaming from every rooftop I can find to warn people! DONT BUY A VOLVO!!!
Published: March 18, 2015
Linda of Summerville, Sc, SC
Source: consumeraffairs.com

We own a 1998 S70 and a 2006 S40 Volvo. So far, they have both been pretty
We own a 1998 S70 and a 2006 S40 Volvo. So far, they have both been pretty reliable and been able to be maintained and repaired without many 4 digit repair bills. It does cost more to maintain these vehicles than the Japanese and American cars we have owned because parts are expensive and can take time to obtain. At some point, the S70 will likely need a new transmission. At that point, we will likely give or sell the vehicle to the mechanic who loves the car and get a new one of a different brand (likely Japanese or US). Our mechanic has indicated it is difficult to obtain parts for Volvos, especially the newer models. We have been looking for a substitute vehicle but not found anything we love yet. Many vehicles are paying more attention to safety as well, especially having rear view cameras, which can be useful as well.
Published: June 29, 2013
Hi of Honolulu, HI
Source: consumeraffairs.com

There are a lot of good safety features, however, there are also other cars
There are a lot of good safety features, however, there are also other cars that have similar ones that are cheaper in price. Also, if you have a problem Volvo Corporation is terrible to deal with. They have no compassion and read from a script.
Published: December 6, 2019
Lois of Philadelphia, PA
Source: consumeraffairs.com

Our Volvo has been in the shop for endless warranty repairs. Now, our warra
Our Volvo has been in the shop for endless warranty repairs. Now, our warranty has expired. Each time we travel to Ithaca, NY to have the car repaired, it costs us $64.00 in fuel costs as we have to leave the car there a day or two and it requires two trips with two vehicles to accomplish this. Is this just a financial burden we have to accept?
Published: September 22, 2011
Lori of Candor,, ny
Source: consumeraffairs.com

Hard to believe but it happened twice and at a standstill on our Mclean VA
Hard to believe but it happened twice and at a standstill on our Mclean VA driveway with nobody in the car: At one year interval my wifes beautiful white V90 lowered a window by itself under thunderstorm (lightning and thunder) conditions; the first time a neighbor spotted the opened window before the rain and the window was closed subsequently. The second time, very recently, while we were at home a downpour storm dropped 5 inches of rain in one hour, and the drivers side window was fully down. My wife is like a cat, any air current is a no-no and that drivers side window was lowered only once for a once in a lifetime first interview with a state trooper.Needless to say, the car floor was full of water and we mopped as much as we could. The next day, my wife went out for an errand, no problem. The next day, being out of town, I got the call that the car could not get out of park. The car had to be towed to a Volvo dealership where I was asked to lay out $1,000 for removing the carpets and look at the modules, plenty of them apparently and in the most unreasonably exposed locations. No way Jose! Making a fuss with Volvo Care in NJ headquarters, the exploration started at no cost. The fact that outside influences intervened was the reason why the warranty on the car would not apply.The fact that a window rolled down without human intervention was something that was not in their book of defects. To make a long story short, the car is at the dealership to be assessed by an insurance adjuster and this is where the shocking bit is: Volvo cars finds comfort in the fact that we buy comprehensive policies to protect the car and others and that an unhappy occurrence resulting from defective electronics (can be hardware and software) is passed on to the general public through the mutual insurance premium system. This was not the ways of the Swedish Volvo company. Volvo has become a Chinese owned company and new models can reach 65% made in China. Readout the details when you go shopping for a new Volvo model or simply dont. I was a Volvo fan and still am driving my 2012 XC70. The new Volvos resale value are plummeting for good reason. I feel sorry for the Volvo dealerships although the amount of expensive repairs is good business for the time being. My last Volvo will be a 2015, last year of the real T6, meaning 6 cylinders not the new souped up 4 cylinders given the same designation for making the same over 300 ponies: but for how long? Faith is something to be maintained and cultivated; Volvo Cars is missing in its mission: no more half million milers.
Published: July 23, 2019
Gilbert of Mc Lean, VA
Source: consumeraffairs.com

I have a 2012 Volvo S60. During the warranty period, the piston rings neede
I have a 2012 Volvo S60. During the warranty period, the piston rings needed replaced. At 91000 miles, the car began to shake violently. I took it to the nearest Volvo dealer. They told me I needed a new engine because 3 spark plugs had their electrode tips fall out and score the cylinders. I took the complaint to corporate Volvo, and they told me that they were sorry for the inconvenience but offered nothing in terms of financial assistance. I took the complaint up through 2 levels of management, and still received no assistance. Also of note, the car previously had the piston rings replaced, and strut plates replaced. I’ve owned 5 other cars (Honda and Acuras) and ran them all past 100k, and never had to replace an engine. I’m now out 5 grand, and will remember this experience for the rest of my car buying years. I suggest you reflect on this story as well before your next car purchase.
Published: August 11, 2017
Rj of Venetia, PA
Source: consumeraffairs.com

We purchased a 2004 XC90 w/ 90k miles on 04/20/2013. Weve had nothing but i
We purchased a 2004 XC90 w/ 90k miles on 04/20/2013. Weve had nothing but issues with the dealer and vehicle ever since. They financed us 2x in which the 2nd time we lost our warranty, however, I understand that half of the things that $1500 policy covered werent any of the things that are going wrong, and VOLVO has been aware. There are soooo many complaints and lawsuits as well I understand. Before we could even make our first payment (approx. 05/30/2013) we got a whopping 1200.00 surprise for some sort of a valve that needed to be fixed. After threatening to turn the truck in to the financial managers they decided to fix the truck, we think, proclaiming that they did a mega inspection on the vehicle prior to selling it to us. They said they reinspected the vehicle prior to returning it to us. Then around the first week in July (In Phx, 117+ temps) the AC compressor went out. They wanted to rack up that charge to approx 1800.00 to which I informed them that our mechanic family friend could fix it for 500.00. They dropped the fee to 800.00 claiming theres no way they could have know this would happen. Thankfully they let us make 200.00 monthly payments in addition to the monthly payment on the vehicle, put at almost a 500.00 per month payment. Then we took the truck for a scheduled oil change. The dealer provided us with a list of repairs on the vehicle (1 month or two ago 02 or 03/2014) in which none of the things on there (there was a timing change/motor mounts and a couple of other things..) was an ANGLE GEAR! We recently drove a 20+ mile route home from work and got off the freeway (thank GOD) to make a left hand turn and find that the truck was making an awful sound. We thought it was a blown tire with the metal of the rim scraping the ground. After pulling over and not being able to see anything, we continued about 1.5-2 mi, very slow, to get the truck home. Parked the truck and was a bit frantic trying to figure out what it could be. Now they state that the truck is only worth $4000, the repairs are going to cost us $2600. Seriously... Im trying to find alternative corporate folks to speak to re: this. This is not right at all. My husband and I are hardworking folks who cant afford this. HELP!!
Published: April 16, 2014
Kathren of Phoenix, AZ
Source: consumeraffairs.com

Beware, I leased a Volvo XC90 Inscription, on February 2020, at the first w
Beware, I leased a Volvo XC90 Inscription, on February 2020, at the first week wheel start shaking while braking. This week again took it to service as warning for ABS, hand brake and transmission went on. Two days later I was told that one part is back ordered for at least two weeks, call customer care and was told that they will record the issue, in the meantime I am driving an old Nissan that was given as a “loaner”. I guess I have to get use to this old Nissan and pay for top of the line Volvo!
Published: October 28, 2020
Moshe of Miami, FL
Source: consumeraffairs.com

In 2008, I purchased a white 2008 Volvo S40 brand new car from the dealersh
In 2008, I purchased a white 2008 Volvo S40 brand new car from the dealership with 100 miles. On May 24th, 2014 (a month and a half ago), my Volvo was parked on a hill with the hand brake engaged. On that day my vehicle had 59,100 miles on it. That day, my car rolled down a hill and struck a 2014 Ford F-150. Being that I am cheap and only had liability insurance, my insurance company only covered the vehicle that my Volvo struck. My flawless car was now damaged and bruised with tons of work to be done.A police officer knocked on my door roughly 20 minutes after the accident and told me what had happened. The police officer noted that when he had arrived to the scene of the accident, he noticed the hand brake was fully engaged and that my car was completely locked. Being that this was not an act of negligence, I knew that there was something up the hand brake. When I found out that my insurance wouldnt cover the costs of the damages done to my vehicle, I called Volvo to start investigating. Once I called them, they said they would have an inspector/engineer come out to check the car.After two weeks and no follow up, I called again to schedule an appointment. This time they asked me to drive my damaged vehicle to the nearest dealership to have the engineer inspect it there. I had to crawl through my passenger door because of the one side pinching my driving door to where it couldnt open properly, then drive it there. When arriving the inspector/engineer hopped in and went on a test drive to test the hand brake. He first set it on an incline to test the hand brake. As he engaged the handbrake, he disengaged the brake and both of us were witnesses to the vehicle moving down the hill. This resulted in having a defective hand brake. The hand brake needed adjustment according to the engineer. He said Volvo is not responsible because in the warranty and services manual, in tiny writing on only one small page, it says to check/adjust the handbrake every 15,000 miles.Therefore, Volvo North America would not take any responsibility and I am left with a pos damaged Volvo. Is Volvo to blame or is my local mechanic shop? They dont tell their customers about these small issues and checks and on top of it all, my car only has 59,000 miles and I bought it BRAND NEW. WHY would it need adjustment after only 59,000 miles. Service History Details: I had all my services done on time until 30,000 miles at the Volvo dealership. After 30,000 miles it was more convenient for me to take it to a local Kwik Kar Lube Mechanic shop to have my regular maintenance. From 30k-60k Ive had all maintenance done on time there at the shop.
Published: July 9, 2014
Kaleb of Coppell, TX
Source: consumeraffairs.com

My cooling van has failed. It wont shut off and is causing my battery to dr
My cooling van has failed. It wont shut off and is causing my battery to drain all the way down. There was a recall for this problem; but according to the experts, my car, a 2002 Volvo S60, doesnt qualify. Ive read over a dozen blogs about this same problem on Volvos from years other than the 1999-2001 models recalled. It seems to me the problem goes beyond the models Volvo of North America is saying. How many failed cooling systems does it take to admit its a prevalent problem?
Published: April 3, 2012
Rita of Gainesville, GA
Source: consumeraffairs.com

Volvo is a great vehicle. Handling is smooth, it is very quiet and very rel
Volvo is a great vehicle. Handling is smooth, it is very quiet and very reliable. I have had zero issues with this vehicle and it has been driven a lot. The ride is extremely comfortable and the interior features are very upscale. I like the push-button start, heated seats and rear parking sensors. The interior and exterior are very premium and the car was built to last. I like the keyless entry also. It handles well and it takes the bumps in the road well. But the only thing I would like to be different is the gas mileage.
Published: June 13, 2018
Chris of Harper Woods, MI
Source: consumeraffairs.com

Purchased my 2008 Volvo S40 in 2009, so it was just over a year old. I hadn
Purchased my 2008 Volvo S40 in 2009, so it was just over a year old. I hadnt had any real problems with it until last summer (2014)... granted the car was 6 years old, but still the things that went wrong were just... odd. BOTH the driver and passenger side view mirrors (just the mirror part) came loose and I had to constantly glue them back on. There were moments I was on the expressway, praying that it wouldnt fly off! The windshield wiper spout (where the fluid comes out) was loose -- had to glue that back onto the hood of the car a few times. MY A/C started not working, so I got recharged -- thankfully that lasted the summer. And my favorite... so the transmission is placed SUPER low to the ground, near the front of the car. There were 2x last winter where the transmission line broke from driving over snow where I was left stranded on the side of the road.Also had to worry about the towing and rental. Both times it cost $300 at the shop to repair. It is also probably the WORST car to drive in snow, rain, sleet. SLIDES EVERYWHERE. My brother is a mechanic and told me at about 75,000 miles that the timing belt was looking rough and to get it replaced sooner vs later. Mind you, the recommended time to replace is 120,000 miles. I never did get it fixed, and traded my car in this past week with 94,000 miles on it. I can only imagine things continuing to go downhill. Now it will be someone elses problem.
Published: February 4, 2016
jen of Chicago, IL
Source: consumeraffairs.com

2012 C70 upholstery problems - Just wondering if anyone else has experience
2012 C70 upholstery problems - Just wondering if anyone else has experienced this problem. I have had this brand new car only a month and the side of the seat (welt at seam) started discoloring after a couple of weeks. It has a very light interior and I at first thought it was somehow getting dirty at the same spot on both front seats. I mentioned it to the car dealership clean up shop when we took it in for a car wash (they do complimentary). After they cleaned it, it was still the same way. Now its getting worse and upon close inspection, it is not dirt but the finish is actually wearing off the leather. It actually looks like someone painted the leather and its peeling off. We are taking the car to the dealership tomorrow and see what can be done. We are very unhappy paying this much for a car that the seats are looking bad after one month! Hopefully, something can be done and I dont know if we just got a bad batch of upholstery or what problem exists. I will try to update this when we find out more, but just wanted to see if others are experiencing this problem.
Published: July 15, 2012
Rhonda of Chattanooga, TN
Source: consumeraffairs.com

Bought a Volvo V70, very low miles, around 65000 miles for a 14 year old ca
Bought a Volvo V70, very low miles, around 65000 miles for a 14 year old car is not much. Bought it from a dealer, test drive it, seemed to be fine. I paid 5000 dollar for it, and yes, I overpaid this I found out later. After a while first problems, the sunroof was leaking bad, all carpets got wet, check on internet, had a look at some videos. I did not even try to clean those sunroof water drains, put silicone all around the sunroof that can be opened, now it cant be used no more.A couple of days later, the rear wiper at the trunk didnt stop from running no more. I disconnect it, problem fixed... Still have wet carpets, foul smell even though we dried everything after this sunroof leak. Take the carpet out on the driver side, drive the car a couple of day without the carpet, every time I used the AC, there was condensation water accumulating. Okay, I see a rubber hose that should lead AC condensation water through the body to the engine compartment and outside the car. That rubber hose is not in place as intended, and water is therefore lead to the inside in the foot room area under the carpet. Of course, now I knew why there always was a mold smell, even before we bought the car. It was not the sunroof problem alone. This rubber hose not in place caused water accumulation under driver side carpet. Put that hose back in place and secured it with silicon to make sure the water goes where it is intended, out into the engine compartment. Drive the car another couple of days to see how it is doing, now see coolant that is leaking into footwell compartment, not much, but it is coolant, must be from the heat core that is leaking. Use that stuff from autozone. Looks like aluminum particles in a transparent bottle. Put half of it in coolant liquid, drive it a couple of weeks, seem to stop the leak. Later, all of a sudden we have gasoline smell in the car. We change the fuel cap, doesnt help. We bring it to a local mechanic, they do not know much about Volvos, he cant find problem. My wife drive the car, all of a sudden complete oil loss. All like goes on, my wife stops in time, tow the car, local mechanic after a long time figuring out what it could be. Borrowing the right tools, he change the timing belt, 1000 bucks less on my account. Still that smell of gasoline in the car. The local guy cant find out why. He tells me it must be a cracked fuel tank, some hole in the upper part of the fuel tank... on right curves especially, veritable streams of fuel leave marks on the ground. I say to my wife, Thats it, do not drive it no more. She is in Knoxville, brings it to a dealership. They check it, it is the fuel pump, 985 bucks including labour and tax, wow.Days later I see a video how to change the fuel pump yourself, owning a Volvo. It is a good idea to check videos online and try to be a mechanic yourself, because if not... you go broke!!! Now there is a transmission check light on, the transmission oil is not as clear as it used to be, I check on some volvo blog sites, and no good news, the tranny seems to be going bad. Well, I will tomorrow try to go and flush the transmission fluid, see if this helps. We put about 12000 miles on that car, we own it about a year now. It is a trouble maker big time, not a good idea to have such a car where we live, closest dealer over one hour drive away. Local guys do not know how to fix those cars, and do not even want to try... and dealerships are crazy crazy expensive.I always thought that American cars are crappy, and since I am from Europe myself, always thought that Eurocars, Swedes, German Cars are top of the line... that is what Volvos reputation is, but this will be something of the past, cause this car is a piece of S. I will not even think about to buy a Volvo again, I will drive it till it stops. Just do whatever is necessary to keep the wheels turning, but this car is like a leaking barrel, you plug here a leak, and the same time the next leak pops up somewhere else. Volvo had a very good reputation, since I remember as a kid, Volvos go on forever all the people said. Well, that was once upon a time. Today Volvos go on forever back to the mechanic... Nice car to drive. Enjoy this rare moments when you do not have it in a shop.
Published: March 1, 2016
Patrick of Parrottsville, TN
Source: consumeraffairs.com

I bought my Volvo XC90 in 3/11. Before I purchased the vehicle, I requested
I bought my Volvo XC90 in 3/11. Before I purchased the vehicle, I requested the CarFax. I noted that it stated that the transmission was replaced in 5/09 by a Volvo dealership. I felt secure knowing the history of the car. I was hit by a drunk driver and he totaled my car. After the accident, I needed a car that would make me feel safe. That is important, I was afraid to drive after the accident. Also, 2 weeks before my accident, my daughter-in-law was killed in a car accident and left me with my 3 grandchildren. The purchase of this car was to assist me with safely transporting my grandchildren to their different events. I like the fact that it has a 3rd set of seats for the little ones. But I was very sad when the transmission light came on and the car started weaving. After researching on the internet, I found out that what happened to me was not unusual, that many people have been complaining about the same thing. Volvo XC90s from 2003-2005 have an increase incident of transmission failures. I called Volvo of North America and they told me to call a dealership near me. I did and the (Steve) manager of service at Superior Volvo in Missouri said that he would call the regional manager to see if they would do a goodwill repair/replacement since the transmission was just replaced 2 years ago. Steve (manager of service) called me back and said that they could not do a goodwill replacement at this time. I called Volvo of North America back and explained to them what the regional manager had said, that they would not replace the transmission at their expense. The lady at customer service for Volvo of North America said, after contacting (Steve) the service manager, that since the warranty is out, they are not responsible. So I guess if I replace the transmission, I should only expect for the transmission to last for 2 years. Why would I replace it if it is only going to last for 2 years or less? I worked hard to save for this car. I paid cash for this car, no financing, nothing. I thought I was buying a car that me and my grandbabies would feel safe in. I have contacted the Federal Trade Commission and have a reference number if you need it. I have also contacted the consumer protection division of my state. I dont think it is fair to ask me to pay for a part that is defective and the company had always known about this problem. Where is the fairness? Someone told me to sell it to someone else and get my money back. I cant do that. I wouldnt be able to sleep at night.
Published: October 15, 2011
Cecilia of Kansas , KS
Source: consumeraffairs.com

Last Tuesday, May 15, 2012, I took my 2002 S80 T6 Volvo to the Volvo servic
Last Tuesday, May 15, 2012, I took my 2002 S80 T6 Volvo to the Volvo service center on a recall for the fuel pump (throttle body). After driving a few days later, I went to start my car and it wouldnt start. So I made an attempt to start it again and it started and then it shut off. After going through this several times, it finally started. Now, it has gotten worse. I have all these warning lights on and my car is running sluggish. I try to accelerate on the highway and it feels like it wants to stall.Today, I called the 800 customer service number to report it. I also called the dealership and reported it. I was told that I would have to pay for this to be repaired. I read several articles regarding this problem and feel that my car meets the need to be repaired. It’s a real safety issue. I have two kids that I transport daily to school and other school activities, and I use it to get me to work. I need the assurance that I can get them and myself to our destinations safely and without stressing that I will hope to make it. I am afraid and do not know if my car is going to stall on the highway or at an intersection. I like my Volvo and I want it to run like a Volvo should. I hope this matter can be resolved without any legal representation.
Published: May 23, 2012
Anthony of Mesquite, TX
Source: consumeraffairs.com

I have always loved the Volvo and the ride is beautiful; however I must sha
I have always loved the Volvo and the ride is beautiful; however I must share this. Yesterday I almost got killed 4 times just trying to figure out how to get back to Sirius radio from another screen, Volvo has always been about safety, but the more complicated they keep making all the accessories and amenities, the more dangerous it has become, trying to figure things out, I almost hit the car in front of me a few times and missed my exit. It is the most frustrating experience. Does Volvo think their cars seem more luxurious by being so complicated? Its ridiculous, make it intuitive so people like me (65 years old) dont go crazy just wanting to get to a radio station, and even once it was figured out by my daughter, it still took about 5 steps to get there, again, danger!!! If texting is considered dangerous, to me this is much worse. For your info, I had a 2 hour car ride just looking at the navigation. No radio. I am so frustrated!!!!
Published: July 14, 2020
Sharon of Sparta, NJ
Source: consumeraffairs.com

With only 10,000 miles on our 2015 xc60 T5 Volvo check engine light came on
With only 10,000 miles on our 2015 xc60 T5 Volvo check engine light came on. Took it in. They say just a sensor. Had to order it, come back. Went back, wrong sensors. Said it was safe to drive. Had to order new sensor but had to get approval from Volvo. Said they were not allowed to just replace it. While driving problem got worse with smell of something burning and check coolant light coming on, called service dept. Was told drive it in or tow it in. Had it towed. Was told it could be weeks before knowing anything. Now driving a loaner. Reading other comments on this site the burning odor seems to be a common thread.
Published: August 4, 2015
Terry of Surfside Beach, SC
Source: consumeraffairs.com

I have only had this Volvo XC90 for two months. Its a 2006 with 55,000 mile
I have only had this Volvo XC90 for two months. Its a 2006 with 55,000 miles on it when I purchased it. Im the second owner and the car has a clean record. After so many trips into service, I am now at 58,000 miles. I have been in five times in two months for multiple issues. Some of which were issues before I drove it off the lot which should have been caught, such as a burned out front lamp, a broken Sunroof visor door. Windshield fluid valves were turned underside the hood. Cruise control button would disengage during driving, faulty brakes, 5-year old recalls for wiper arms and tie rods.When I finished my last service, they told me I had two more problems to fix which can wait until my 60,000 mile major maintenance. Both are hoses, one which I have to pay out of my pocket. One and a half weeks later, now I have two alarm messages: anti-skid service required and anti-skid has been temporarily turned off, meaning that I have either no ABS function or no AWD function. I am truly disgusted. I wish I never bought this car even though I really love it. I feel like the dealer did not do a 22-point check for a non-lemon car. I bought this car for its high safety standards and the crossover midsize for a family of 6. I really did not get this for mass repair and high costs. I will not buy another Volvo even if its brand new.
Published: March 25, 2012
Jamie of Dallas, OR
Source: consumeraffairs.com

Volvo XC90 - Do not buy this car. I bought one brand new from the Ontario d
Volvo XC90 - Do not buy this car. I bought one brand new from the Ontario dealer. I have had one problem after another. Most were minor, but annoying since my closest dealer is 1 1/2 hours away and they dont offer authorized repair anywhere but at a Volvo dealership. Now at just 60,000 miles, the transmission and drive shaft have to be replaced to the tune of $5000+. If the dealer does the repairs, it is $8000 and Volvo wont help one bit. Talking to my local mechanic and reading the blogs, the Volvo SUV have had a lot of major mechanical problems. Do your research, do not buy a Volvo SUV. You will be sorry.
Published: April 25, 2012
Jennelle of Murrieta, CA
Source: consumeraffairs.com

I officially have had it with Volvo USA, Volvo of Oklahoma City!!! I messed
I officially have had it with Volvo USA, Volvo of Oklahoma City!!! I messed up by believing the hype behind Volvo. I messed up for paying for a preowned Volvo just out of warranty. I messed up by trusting Volvo would be a car that would make it past 50,000 or 80,000 or 100,000 miles without multiple expensive major car issues. I should have purchases an insane extended car warranty. Dont be fooled like me.In April of 2018, I had completed doing my research on the car that I had been wanting to get since the new design of the Volvo XC 90 had dropped. I worked closely with my credit union to secure the financing necessary to go and seal the deal with MY CAR!! I chose a pre-owned 2016 Volvo XC 90 Momentum, that had the upgraded bells & whistles. It was just out of the manufacturers warranty, but it is a Volvo, which were known for going well into the 300,000-mile radius. The cost for this luxury vehicle was a stretch, but I knew, based on the high ratings of the reliability, advanced safety, performance, and the technology that I would be happy for years to come. I kept my vehicle maintained with Volvo’s “Authorized Servicer”; the only within a 150-mile radius.THE PROBLEMS BEGIN. Just 3 short months after having my beautiful car, I had noticed that my a/c was not cooling, and in Oklahoma… you need that air blowing full blast during our Summers! I took my car to the “Authorized Servicer” that would be VOLVO OF OKLAHOMA CITY. They ran a test to make sure there were no leaks in any hoses, and cycled U/V dye through the system; they stated the reservoir was simply empty, so it was filled. Three short months later no a/c AGAIN. I take my car for a second opinion at to a well-respected a/c servicer in town. They ran the what appeared to be the same test and inform me that the A/C evaporator (MAJOR REPAIR) needed to be replaced; a $2,700 fix. I was told that this is a highly unusual fix for a 2 year old vehicle. In fact, the tech stated the last time he had a vehicle in to replace this was on a 2002 model. Back to the issue. I panic then contacted Volvo USA, they agree to assist me with 50% of the cost of the part to be replaced, which left a whopping $1800 for me to pay out of pocket, but only to be completed with their “Authorized Servicer”. I had it repaired with Volvo of Oklahoma City.Next, just a week and ½ after getting my Volvo back, I get MULTIPLE illuminated lights. Get this... the Check Engine Light, SRS Airbag light, and the Auto-Hold light. I did not panic, called the “Authorized Servicer”, and was told to just bring the car in for them to check it out; they figured something maybe just did not get plugged back in. WRONG!! I get a call stating that both the Turbo Gasket AND the O2 Sensor was bad, and would need to be replaced. That was not all... Volvo of OKC stated the Auto-hold button was broken, and this fix was quoted $1650. I took my car to a local Volvo dealer for a second opinion, and determined the lights were all on due to a second battery (auxiliary battery) going out. They replaced it and fixed the Turbo Gasket for $500 less than Volvo of OKC. Thank you Swedish!! I HIGHLY recommend them.Fast forward to December 23, 2019. My car was serviced at Volvo of Oklahoma City for a routine oil charge which is $179, but it is meant to last up to 10,000 miles or 1 year (whichever comes 1st). I also had my brakes and rotors replaced which cost me $850. They check my car with their routine Multipoint Inspection and only note that my tires should be replaced in the near future. ABSOLUTELY NOTHING about a oil leak!! I get my car back with absolutely no mention about an front crack seal and leak. 3 weeks (of my 1 year) after my $179 oil change (mind you I am supposed to have. MY OIL LIGHT IS ILLUMINATED letting me know that I needed to add oil. I call them and am then told that it appears that my car has an oil leak in the front crack seal, but they didnt think it was serious enough to mention (can I be the judge of that). I ask for a call from the manager and get a ** response of, Well, it was noted on page 2 of your paperwork. Are you kidding me, do you feel that was not worth mentioning BEFORE my $179 oil change!!! He stated, Well you would have needed to get the oil changed anyways. I was furious and stated I would not have opted to overlook that type of issue, and would have appreciated the knowledge as I trusted them with informing me of this. I was quoted $1166 to fix this issue. Volvo USA stated they could not assist me in trading this in toward another vehicle, and they also would not be able to further assist me with my vehicle. Volvo of OKC MANAGER said that he was willing to give me a 10% discount for my inconvenience. I told them I want my $179 back they said only if I get my vehicle fixed there????. I AM BEYOND PISSED! #VolvoCarsUSA #VolvoCarsOfOklahomaCity #VolvoCarsNorthAmerica #LemonOfAVolvo #DisappointedVolvoOwner #HorribleCustomerService #StandBehindYourNameVolvo #Trash
Published: May 11, 2020
Danita of Edmond, OK
Source: consumeraffairs.com

I contacted Volvo because I found a crack in the rim of my 2008 S80. I had
I contacted Volvo because I found a crack in the rim of my 2008 S80. I had previously visited the dealership on several occasions because of air pressure issues as the light was coming on frequently. Volvo is not willing to take responsibility for what was most likely a faulty rim since the car has over 60k miles on it. I thought wheels should last the life of the car????? Then I have read multiple forums in which many people have been through this problem worse than I have.
Published: February 7, 2014
Diane of Campbell, CA
Source: consumeraffairs.com

We have a doomed Volvo truck and we are helpless. So the only thing I can d
We have a doomed Volvo truck and we are helpless. So the only thing I can do is beg for help.We purchased a truck last year from TEC Portland with a brand new trailer. The truck price was $80,000.00 and the trailer was $70,000.00. We gave $15,000.00 as a down payment and we paid $13,000.00 for the registration and other regular fees for the business.On our first trip, we had an issue with coolant leak. This issue went on for a long time until we got a big service done that cost us not only a lot of money but also a lot of down time. After that, we added up all the down time on the truck and it was more than a month, just on the first six months after purchase.We signed up for a roadside assistance for trucks and we got expelled for excess use of services, its a shame! Every time we have an issue, we are not able to get it fixed fast, the dealers are always full of service (I wonder why) and they never got parts on stock—a mess.Now we are down again for almost ten days and this is my recent nightmare:I just want to share everything that is happening now so someone can at least feel the pain that we are going through again.August 6: The truck broke down so I called Volvo Action. The agent asked several questions and said that we needed a tow truck. Case #: 3256917. We got a tow truck but they said they couldnt tow the truck and trailer together because the back axle was compromised. We had to hire a tow truck for the truck and another tow truck for the trailer. TEC La Mirada was closed for renovation and TEC Fontana is almost 100 miles away from the site. August 8: The truck arrived at TEC Fontana. First, I was told it was only a wheel seal and I got a $2,479.65 invoice from TEC. August 9: I got a different invoice for $7,597.57 (including $1,750 tow bill that was originally $1,340).August 10: I authorized the repair and requested a credit account.August 11: I completed the form sent by Tracy at the Finance Department.August 12: I got an email from Tracy requesting the second page from the credit application signed. Then she realized that she just sent me the first page. I signed the second page and sent it to her.August 12: At 7 p.m. Florida Time, I got a call requesting $3,300 in advance for the subcontractor that will do the axle repair. I explained that I needed to wire the money, but we are in Florida so we couldnt do it.August 15: I made the payment they requested.And today, August 18, I was told that the subcontractor is not there yet!Its been almost ten days and not only I am paying almost $8,000 to have this great truck repaired, I am also paying $60 a day of storage for the trailer and $68 a day for hotel to the driver (who just gave me a deadline until Friday to get the truck fixed, otherwise he will quit).So my loss, so far, is almost $10,000, not mentioning that I paid the truck on the first and wasnt able to do a single trip this month. I would like to know if we are the only lucky ones that deal with those issues because, honestly, I am getting to my limit. And I dont think anyone wants to see me below my limit.Tom from TEC Fontana was very helpful in the beginning but now, every time I call is a different story, sad story, of course. And I dont know why they requested money in advance if nobody is there to do the job!This is a shame to Volvo. And what upsets me the most is that every time something like this happens, its like we are the only ones who go through this. While my driver is there, he spoke to three other owner operators who wish they never had this garbage called Volvo Truck.We share the office with four different companies—four different trucks—and this is the newest and the most expensive truck. And guess what? The 1996 Freightliner that cost $20K is still up and running. Excuse my language, but I cannot think of any other names than garbage. Actually, I can, but I am lady and I wont go that low.I know you are not the owner of Volvo, but if I have to hear my customers, my boss and my driver complaining, someone needs to hear me too. I am going online now and doing a complaint in every single website I know to let people know about this mess. I have no choice, since I have no money to hire an attorney, sue TEC or sue Volvo. And I know that Volvo is well prepared for this—they should be—because with so many issues and so much money down the drain, I guess someone on this story is making money. And I am sure its not me! I will look for help everywhere until someone can help us: newspaper, Facebook, blogs, Twitter, church, everywhere. I swear!I would like to congratulate Volvo for taking another honest person out of business because truck payments were always on time though we could never count on this truck. And it’s funny because we purchased the truck from TEC Portland, we are being fixed at TEC Fontana and the finance department cant approve us for a $4,000.00 net pay. Its ridiculous! We are never late for a single day with our payments but its not enough to get us approved. This has to be joke. I have the receipts for all the repairs done at Volvo dealers and all tow bills for this junk. Now I ask, is there anyone that can help me replace, return, burn this piece of garbage? Maybe someone reading this will have the decency to call us and try to help. I tried to talk to our salesman Duane a couple of months ago and he offered us a great deal of returning the truck plus more money down and increase of monthly payments for an older Freightliner! Isnt that great?!
Published: August 18, 2011
Lemes of Miami, FL
Source: consumeraffairs.com

About every two years or so, the steering rack on this 2004 Volvo v70 keeps
About every two years or so, the steering rack on this 2004 Volvo v70 keeps breaking. And the steering radius is POOR! NOW REALLY! I had older style cars and 1990 Volvo that this steering rack would only have to be replaced once in twenty years; yes, once in 20 years.
Published: October 17, 2013
John of Tallahassee, FL
Source: consumeraffairs.com

I loved my 2011 XC90 when I first bought it. The interior was more luxuriou
I loved my 2011 XC90 when I first bought it. The interior was more luxurious than my previous BMWs. It was spacious, had amazing storage space, and had all the bells and whistles one would expect from a car that cost more than $50,000. The car is almost 5 years old, but from the beginning, there have been numerous unexpected problems. The first came when the CD player broke. For some time after the dealer fixed this, which involved taking apart the dashboard to remove the broken stereo, I heard an odd cracking noise. It turned out to be a long, hairline crack forming in the glass panel that housed the odometer. The crack originated from under the dashboard and was about 3 inches long - no doubt caused when they took apart the stereo. When I took it in for repair, Volvo warranty refused to cover this saying that I had deliberately cracked the glass! There is no way this was possible seeing how I would have had to take apart the dashboard. Nuts! The Volvo repair people believed me but said they werent authorized to fix it given that the regional Volvo repair guru had said no. They told me to call Volvo customer service, which I did, but was denied because they took the word of the idiot who evaluated my car. So whatever, I had to let it go. After all, it was just a crack.Since then, my air conditioning has imploded, shooting shrapnel throughout the hoses and the car and causing two weeks of repairs. The leather on the seats is coming apart and wearing thin. I have to replace my tires every 17,000 miles because of the way the Volvo drives. I am constantly running low on oil between service appointments. And now - and this one is my absolute favorite - rats have apparently decided to get inside my hood and eat through the engine wiring while I sleep at night. Oh yes, Volvo wires must just taste better than those in our BMW or Toyota. This is just another reason why I will never buy another crappy Volvo. I should have stuck with BMW.
Published: November 12, 2015
Molly of Pacific Palisades, CA
Source: consumeraffairs.com

I have a 2005 XC90. I have had a rubbing noise coming from my car from the
I have a 2005 XC90. I have had a rubbing noise coming from my car from the last two years. I have brought it to the attention of the dealer, who says it cant be replicated. But every time I sit in the drivers seat, I hear it. In fact, passengers have complained about it. Only the dealer cant hear it. This is when I had a warranty on it including an extended warranty. Today, the dealer can replicate it and they hear it loud and clear. But alas, my car now is out of warranty. Herb Gordon Volvo says it is my angle gear and wanted $3k+ to fix it, used part at $1.7k + labor. I found a used angle gear with 37k miles in a salvage yard and put it in, but the sound is still there. Then they blamed my after market brakes which I put on well after these complaints started. I also had issues with loss of power especially when driving during cold weather. Then now radio is dead, no lights or sound coming from it. Dealer says $1.2k to replace the ICM. I got another ICM from a salvage yard and it does not work either. I have friend who has a similar XC90 with same radio type, that does not work either. But my ICM works on his. I cant understand Volvo. What used to be a very reliable car with a safety record has turned into a safe car that is impossible to maintain. Problem might be with these dealers. In my opinion, if the dealer had diagnosed it right when it was under warranty, I wouldnt have this problem now. Volvo, you need to rethink your strategy. As far as I know, this is my last Volvo.
Published: January 13, 2012
Suresh of Silver Spring, MD
Source: consumeraffairs.com

March 2016 our Volvo truck was taken due to breakdown. Diagnosis was that t
March 2016 our Volvo truck was taken due to breakdown. Diagnosis was that the fuel pump needed replacement. It took about 4 weeks at Gateway Trucks & Refrigeration in Collinsville, IL. May 17 truck shows errors. Took it to M&K Trucks in Des Plaines, IL. It turned out it was an engine overhaul. Truck was again down for 4 weeks. A week after we picked up truck we got an error on the screen, and M&K diagnosed to the problem as having metal shavings in the fuel line. They asked for paperwork from Gateway and after a week we got our truck back, and they said that the issue was covered under warranty. July 1st same error returns. Took the truck back to M&K and the same diagnosed metal shavings in the fuel line. 3 days later we are told that Gateway only warranties labor for 90 days, although according to M&K this was a workmanship problem, and Volvo cant cover. It is Gateways responsibility. M&K has tried to get Gateway to review case showing that the truck has only work a few weeks and that only 20K miles has been run since their repair. I opened a case with Volvo directly, Case #**, and a week later I called to get update, and was told case was closed, and I should deal directly with both Volvo dealers. 7/15 I asked for case to be reopened and escalated. 7/19 Volvo informs me that they have escalated case to a FSM and that is as high as it goes, but this person has not updated the case yet. M&K on the other hand is trying to mediate through a Cummins rep with Gateway.In the meantime we have not been able to work with our truck for over 2 weeks due to negligent work and lack of work ethic from Volvo-approved dealership which means over $12K in lost revenue. As a word of caution, Volvo informed me that both dealers are independently owned and operated, and that if I ever break down again and want Volvo to be responsible for the work I should call their toll-free number and get an owned Volvo dealer. So disappointed that the end customer gets a runaround. I am sure it is because we are are not a big company so nobody cares about the impact their negligent work has on our lives.
Published: July 19, 2016
Kattia of Mount Prospect, IL
Source: consumeraffairs.com

A key was lost during towing or when serviced at the dealership. Volvo requ
A key was lost during towing or when serviced at the dealership. Volvo required filing a formal complaint with customer service & Volvo Roadside Assistance, dealer declined any responsibility. The process was cumbersome, unresponsive, and very time-consuming. Mentioned to both departments that the customer thinks that they are working with VOLVO for resolution, not sections of the company. It was NEVER disclosed or mentioned during calls or e-mails that you are NOT working with Volvo roadside service at all but with a company called Agero. They (Agero) denied the claim. It has taken almost 3 weeks and significant hours to resolve. Volvo has now said they will pay for a key.
Published: June 19, 2015
sarah of Alexandria, VA
Source: consumeraffairs.com

Major issues with our 2015 XC60. Last year we started getting the low oil i
Major issues with our 2015 XC60. Last year we started getting the low oil indicator light about every 500 miles. Took it to our dealership and they replaced our oil trap/PVC for $452. Continued to lose oil. Read online that oil leakage was a problem with this model/year. Kept adding oil as needed. While having a routine oil change at our trusted mechanics we explained about the oil consumption. They also checked the forums and replaced the oil filter again. On a trip 3 weeks ago (Dec. 26, 2018) the “reduced engine performance” light came on. We pulled over and had the car towed. The dealership said oil had leaked into a cylinder and damaged the engine. They could not guarantee that replacing the cylinder would be a fix, and that more likely the entire engine would need to be replaced for about $11,000. Volvo Customer Service politely offered us a coupon worth $60 to help. Really, really, really disappointed and will continue to complain in every available forum until Volvo contacts us. They can reach us at **.
Published: January 11, 2019
Denise of Herndon, VA
Source: consumeraffairs.com

I found the perfect car online at $31,000.00 with low miles. I went to OSte
I found the perfect car online at $31,000.00 with low miles. I went to OSteen Volvo in Jacksonville FL and drove the car and knew this was my car. I brought my 2007 Convertible Solara (excellent condition) for trade. I came back to dealership, check in hand and found out another $3000 had been added to the bottom line and only $4000 for my trade in. When I said no something isnt right, I was told, sorry, nothing we can do, and we left. The next day I called the manager Rex ** and wanted to ask questions about the $3000 and he told me, it is what it is and hung up on me. WHAT KIND OF CUSTOMER SERVICE IS THAT? Just because you cant answer the customers question, please leave the juvenile attitude at home and put your big boy pants on and act like a man. I have since bought a Mercedes and I am very satisfied but I think people need to know what kind of service to expect at OSteen Volvo.
Published: December 7, 2016
GLORIA of Jacksonville, FL
Source: consumeraffairs.com

Ignition was locked on a Volvo 2004 XC90. The key is unable to turn to the
Ignition was locked on a Volvo 2004 XC90. The key is unable to turn to the drive position.
Published: December 14, 2011
Margret of Indian Orchard, MA
Source: consumeraffairs.com

Random airbag exploding -- O.k. Volvo v70 rainy evening. I go to my car to
Random airbag exploding -- O.k. Volvo v70 rainy evening. I go to my car to run an errand, get in, start it and BOOM! Thought I had been shot. I turned the car off jumped out half deaf and realized what had happen. What the hell.
Published: December 6, 2014
Lucinda of Flemington, NJ
Source: consumeraffairs.com

I bought my Volvo in 2012 and it was brand new at the time. I have had mino
I bought my Volvo in 2012 and it was brand new at the time. I have had minor, manageable issues with Volvo ever since (replacing fuses, replacing a rear shock, etc...). However, while bringing it in for my last service, I completely ran out of oil on a secluded road with very little cell service (I was so lucky I could call for help). My oil pressure light came on and I pulled over immediately. When I checked the oil, there was not even a drop. I called Volvo and they said to continue driving until my car could go no further, seriously?! I called my father-in-law and he brought 4 quarts, which we added, and it barely registered on the dipstick.Volvo currently has my car, is replacing the piston rings, since that is what caused the engine to burn oil. They gave me a loaner car for a week. They admit that this is Volvos fault and are replacing the rings at no charge to me. However, after I started doing extensive research into this issue, I stumbled across a recall on my car. Volvo recalled certain 2011-2012 vehicles that were not alerting the driver of a low oil pressure situation. After calling and talking to the General Manager at Smothers European in Santa Rosa, I was told that they have made at least 10-12 of these piston ring repairs, and replacing the rings is what Volvo has advised them to do. I dont think that is acceptable. Any kind of engine problem, especially running on no oil, really damages the entire engine. I would be happier if they replaced the whole engine, but not satisfied.For something that is a design flaw with Volvo, customers are being forced to accept a flawed product, which will greatly reduce the cars resale value. This is unacceptable and Volvo needs to compensate customers appropriately to stand by the companys claim that their core values are quality, safety, and environmental care and that they are working with energy, passion, and respect for the individual.
Published: October 15, 2015
Cristin of Gualala, CA
Source: consumeraffairs.com

I took my car (2007 XC90) to a Volvo dealership 35 miles away from home for
I took my car (2007 XC90) to a Volvo dealership 35 miles away from home for my 75,000 maintenance service. I paid $2,333.80 which included brakes, brake discs and rotor replacement. Two days later, the red warning light /message center was on, saying fluid brake low, urgent service needed. I called the service advisor I was working with and he said that its not a big deal, theyll fix it. Three days later, he called and said that I will need to have the brake fluid reservoir replaced. I havent even brought my car back yet, and he already knows this is the problem? First of all, my car was fine before I brought it to them. The problem started after they worked on the brakes. He was charging me $300 for the reservoir replacement. I went to Les Schwab who were kind enough to to check my brakes for free. No problem was found. They said it could be a sensor issue. I am so disappointed. Ive had previous issues with the car - Im sick and tired of it. Car is paid off, but Im trading it. Id rather drive a Honda Accord. No more Volvos for me. I will not recommend it to family, friends or co-workers.
Published: August 25, 2012
Josefina of Fairfield, CA
Source: consumeraffairs.com

After 1.5 years we are still trying to get satisfaction on the leather seat
After 1.5 years we are still trying to get satisfaction on the leather seats. FYI, Volvo went to a new green dying process and it is not working. Within a couple of months, the color was flaking off our new car seats. There are no children, no pets, no abuse. I know I am not the only one with this problem. Im now working with Volvo customer service after the district rep agreed to replace only 1 seat cover. Gee, how generous. You are going to replace one cover on a $38,000 car (2010 S80)? I should have a reply this week, maybe.
Published: August 1, 2012
Cheryl of Dothan, al
Source: consumeraffairs.com

I recently drove a Volvo V90; it is quiet, easy to manage on a road or high
I recently drove a Volvo V90; it is quiet, easy to manage on a road or highway; enjoyable to drive. My only concern is that, since Volvo is now Chinese owned (again, Chinese owned), I am not certain they can be trusted to honor warranty issues. I brought this up with the manager and he laughed and said If youre talking about Covid-19 and its relationship to the quality of this car and whether a warranty on it will be honored, it is a moot issue. I am not convinced and really didnt even have the question addressed. As a result, I moved on and bought a good Japanese Acura RDX. It is an excellent, upscale, mid-sized SUV.
Published: July 25, 2020
Te of Plano, TX
Source: consumeraffairs.com

After trying to work through an ongoing issues with the Volvo Car concierge
After trying to work through an ongoing issues with the Volvo Car concierge (Customer service) they began to protract their response times. It was only when we introduced legal representation to them that they escalated the matter with no result. Buyer warning: Volvo is aware of the issues with the Volvo Car subscription product and knowingly ignores them. The customer service gave little to no assistance.
Published: November 20, 2019
Simon of Brentwood, CA
Source: consumeraffairs.com

Anyone have this problem with their Volvo? And if not you should be aware o
Anyone have this problem with their Volvo? And if not you should be aware of a little maintenance the service department should do so this expensive bill does not happen to you. I had water in my drivers side floor in my 2011 Volvo XC60 SUV. I took it to the dealer service department and they told me that I probably have dirt clogging up the channels in the sunroof. I rarely use the sunroof, but okay. I asked how I can prevent the debris from building up in the channels and I was told that when I bring it in for maintenance (oil change, tire rotation etc.) I should ASK them to use air to clean out the channels. WHY IS THIS NOT INCLUDED IN A REGULAR SCHEDULED MAINTENANCE!??? It is a SERIOUS design flaw in the car... I got the call today from the dealer that there is water all throughout the car and the seats have to be pulled and the carpet dried. The cost for this will be $1477!!! AND the computer under the driver seat may need to be replaced at a cost of $1700! I can purchase a laptop for that! Please inform your friends to ask their mechanic or service pro to clean out the channels of their sunroof and avoid this expensive design flaw in Volvo.
Published: September 12, 2018
Pam of Syosset, NY
Source: consumeraffairs.com

I wanted a luxury SUV, and after shopping around found a slightly used Volv
I wanted a luxury SUV, and after shopping around found a slightly used Volvo for a good price. It has been a great experience with my Volvo XC 60 and my next vehicle will also be a Volvo. It drives smoothly and has good gas mileage. I love the rain sensor, Bluetooth option, stereo systems, heated seats, auto start, and keyless ignition. However, I would like a heated steering wheel, auto hatch lift, even better gas mileage. But I am so happy with my Volvo that its hard to come up with negatives.
Published: June 26, 2018
Cheryl of Moose Pass, AK
Source: consumeraffairs.com

This is my 2nd Volvo (over the past 16 yrs) and I have had very good experi
This is my 2nd Volvo (over the past 16 yrs) and I have had very good experiences w/ Volvo cars. XC60 is less than 4 yrs old and I have run into an alternator problem w/ a $2000 bill. Hoping I can keep the Faith w/ Volvo and they do not do me wrong. Palo Alto, CA Volvo dealership has always been very professional.
Published: October 23, 2014
Marianna of Fremont, CA
Source: consumeraffairs.com

My 2004 Volvo S60 AWD has transmission problems. I had replaced the thrott
My 2004 Volvo S60 AWD has transmission problems. I had replaced the throttle body for $960.00. Now it needs valve body for $1200.00. Even though the throttle body was recalled through class action lawsuit, Volvo says my car wasnt part of the recall campaign. The mileage is currently 123,000. Recently, I replaced the motor mounts, serpentine belt, timing belt, and water pump.
Published: December 15, 2011
Jessica of Scarsdale, NY
Source: consumeraffairs.com

Feb. 11, first occurrence. After filling up gas tank, I stopped at store fo
Feb. 11, first occurrence. After filling up gas tank, I stopped at store for a few minutes, I came back to Volvo 2008 XC90 and it starts but immediately dies. After a few tries, I have it towed to local mechanic. He pulls code for fuel pump. Replaces fuel pump with Volvo part, but gas gauge is not working. $600 for labor (owner says wont charge), $598.00 for fuel pump.Feb.14 - Leave for cross-country trip (car reeks of gas), runs for about 2 or 3 hours then starts acting up. While driving at 75 mph, car starts missing slightly. Works issue through for a few miles then gets progressively worse until accelerator is totally unresponsive and car starts down shifting until after pulling off the road engine stalls out. After letting the car sit for about 10 min car starts up and runs like nothing is wrong for another 20 or 30 minutes. The problem starts up again until car is on the side of the road again stalled out. This happens 3 or 4 times until were near Birmingham, AL. and the check engine light comes on and displays slow down or shift up in message window. Have it towed ($65.00) to another local mechanic who specializes in imports. Have to stay night in hotel ($107.00) while he finds that fuel line connection to newly installed fuel pump is leaking (reason for gas fumes in car) and tries to clamp it tight. Check engine light still on. Cost $325.Feb. 15 - Start on road again. Seems to run fine for about 2 1/2 hrs. then same thing starts to happen again! After 3 or 4 more stops we finally pull into Volvo dealership in Jackson, MS. Feb. 16 - After Volvo tech examines previous work he finds that 1st mechanic has damaged connection between fuel pump and fuel line to pump irreparably. Because he cant be sure of previous installation, his recommendation is another new fuel pump and fuel line to pump. After installation, fuel gauge is working again. Cost $1,924.52.Feb. 18 - Leave for CA. 3 long days of hard driving, no problems. Seems like it is fixed. Feb. 20 - after arriving in CA have 3 days of short drives, with no incidents. Feb. 23 - While driving in town, car stalls out at stoplight. Restart car but check engine light comes on. Drive it to local Volvo dealer. Feb. 24 - Run full diagnostic on it next day. Cant find anything, test-driving, and no problems for them. Return car. No cost. No problems for us rest of CA stay. Some freeway high-speed driving, no more than 2 hours at a time. Frequent town driving.Mar. 13 - Leave CA. No problems for most of day. Then later in day, after maybe 7 hours driving with a few stops for gas, problem begins again. After pulling off-road at high-speed a few times we make it to our hotel. Mar. 14 - Problems again, but not until late in day. Make it to hotel. Check engine light comes on at end of day when problem occurs but after resting overnight its off in morning. Mar. 15 - Drive 2 hours to Taos, NM. and back to Santa Fe for the night, no problems. Mar. 16 - Drive about 5 hrs. before problem occurs once again. After 4 or 5 stops for problem we make it to hotel.Mar. 17 - Once again, no problems for about 5 hours then it starts up acting up. Crawl into Jackson, MS Volvo dealer once again. Check engine light on, leave engine running, they pull it into garage right away and are able to pull a few codes. They track down each code and decide its the fuel pump electronic module which they replaced. Cost: $718.56. March 22 - Leave for home. 4 hours in, problem starts again but much worse. After 4 or 5 stalls we finally make it home barely.March 25 - Car is continually stalling, even after just a few minutes driving. Deliver car to my local Volvo dealer; give him all the mechanics numbers that have worked on it for past month or so. After over a week they call and say they found debris in the fuel pump. They suggest wait for it replacing the fuel pump AGAIN!!! I ask them to call the dealer in Jackson before moving forward which I had suggested when I dropped the car off. April 5 - 6,000 miles, many unscheduled stops and nights staying over waiting for car to be repaired and about 4,000 or more (counting unplanned hotel stays) later and still unresolved.
Published: April 5, 2016
Susan of Loudon, TN
Source: consumeraffairs.com

I have been a loyal Volvo customer for the past nine years. My first Volvo
I have been a loyal Volvo customer for the past nine years. My first Volvo was a S80 T6. Then, when it debuted in 2004, I upgraded to the new XC90 SUV. Some time later, I purchased the S60 R 2005 (VIN#..) which I still own. Once the new V8 XC90 was released, I parted with the 2004, and bought the 2007 XC90 V8 (VIN#..). Like the S60 R 2005, I still own it.Unfortunately, Ive had many issues with my vehicles that make my relationship with Volvo one that is bitter-sweet. Still, I love them immensely despite the constant frustration they caused me but like any love that is abused, it can change and subsequently turned to anger and feelings of betrayal! All the aforementioned products have, in my opinion, not performed well!With the 2002 S80 T6: I had to replace the timing belt during the first year; it was fortunately covered under warranty!!! With the 2004 XC90 2004: the transmission was replaced, again during the first year and fortunately again, under warranty. They notified me at the time there was an issue with that model. Any company with due diligence knowing this should have announced a re-call to fix the issue at hand.Regarding the 2007 XC90 V8: In 2010, after just three years of ownership, the power steering pump started leaking in addition to the fuel pump needing to be replaced. Additionally, many interior trim components failed in the first and second year of ownership. Despite my belief that Volvo is a quality brand (hence the reason I still own them), my faith in, and loyalty to Volvo in general, is being tested and may be showing signs of faltering! I am sure you can understand this feeling, given the enormous amount of major/catastrophic issues Ive experienced with my vehicles. The major issues alone, such as the power steering pump, leaking transmission, and failed timing belt (During the first year?) not to mention, the fuel pump in my opinion is ridiculous to the point of being absurd! I believe any reasonable consumer would at least begin to question the reliability and quality of any vehicle much less one that rests in the price range and purports the image of High-End Quality that Volvo, to this point enjoys! Unequivocally, none of the components highlighted in my opinion should have failed at their respective time periods and this is despite my meticulous maintenance and appropriate driving standard! People, I dont even take the XC90 off-road!One year ago (late 2009), the transmission in my 2007 XC90 malfunctioned and was again, fortunately, replaced under warranty. People are you with me? That is the second 1-year-old Volvo Ive had to replace the transmission! Wait, it gets better! Exactly one year later, the now 1-year-old replacement transmission in a 2-year-old car began leaking from the transmission seals. I went to the Volvo agency here (of which there is a monopoly) and they stated that the agency was owned by another company when the transmission was replaced and the new ownership/management was not responsible for the replacement of the transmission. Note that they still have the same technicians and staff operating the dealership, only the ownership and company name was changed. They further stated that the new owners are not responsible for any of the parts replaced by the previous owners. I was under the obviously mistaken impression that an official Volvo Agency was responsible for all issues regarding Volvo! Am I or are they mistaken?
Published: July 24, 2011
Khalid of Riyadh, OTHER
Source: consumeraffairs.com

I was driving my 2007 XC90 SUV, merging onto a busy Philadelphia Interstate
I was driving my 2007 XC90 SUV, merging onto a busy Philadelphia Interstate (I-76) with trucks going well over 70 mph. When I pushed on the gas pedal, the car lunged, then died immediately. I was almost creamed and still cant believe I was not. This was the 4th time this had happened, but not on a busy Highway like this. I had it in the shop at the dealership and they could not find anything. I picked it up and the very next day, it did it again. I took it back to the Volvo dealership and the Service Manager drove it for 3 weeks before finally discovering it was a key issue and only because his knee hit the key, which no longer popped out of the key housing, so therefore the black part of the key would hang down from the key starter and if your knee hits the key, the ignition will shut off.I have told this story to many Volvo owners and everyone that has a key like that has experimented with it and YES their car also died when touched by the knee. VOLVO has not issued any warnings of this, so everyone that has an older Volvo with the old type key, beware, it could happen to you and you may not live to tell about it. There are web sites you can get that you can get a key made for $20, but I paid $180 and the key fell apart the next day. GOOD JOB, VOLVO.
Published: April 27, 2014
Gerri of West Chester, PA
Source: consumeraffairs.com

The 1918 Volvo XC90 is the finest automobile I have ever owned. Besides the
The 1918 Volvo XC90 is the finest automobile I have ever owned. Besides the world class safety features and vehicle safety, this car has the most adaptive, user friendly functions and options I have ever experienced. It has selective ride control as well. Overall this car is awesome and great in bumper to bumper traffic to highway, short and especially long distance trips!
Published: December 1, 2019
Barry of Arlington, VA
Source: consumeraffairs.com

We bought our 2018 Volvo XC90 T8 on September 2017. On June 2018, the car f
We bought our 2018 Volvo XC90 T8 on September 2017. On June 2018, the car fuel filler pipe is under recalled and the car was in the shop for a couple of days. In September 2018, the check engine light came up and the car is once again in the shop to have the fuel filler pipe change again and at the same time, the door handle electronic fail and need to be replaced. After the replacement and the Sirius firmware update, the car acted funny and is not able to charge properly. The dealer has to diagnose for a couple of weeks before determining that the car needs a new thermostat.Once again the car is in the shop to have the thermostat changed. After the thermostat is changed, the car shows error in communicating with the Volvo on call server and the car is back to the shop to have the VCM electronic firmware upgrade and later on replaced due to VCM module faulty. After the VCM is changed, check engine light came on and once again the car is in the shop and have the fuel filler pipe changed for the 3rd time. During the same time, the sunroof failed and the electronics for the sunroof is also changed.By this time (Dec 2018), the car was in and out of the dealer service shop for 5 to 6 times and the car was in the shop for more than 30 days. We filed a complaint to Volvo that the car is a lemon according to the Lemon law in Texas. (If the car is in the shop for more than 30 days or serious safety hazzard malfunction replaced for 3 times) Since Dec 7, 2018 when the complaint is filed, Volvo did NOT come back with any reply for a month (Jan 7 2019). We are now thinking of getting a Lemon Law Lawyer to help us with our case.
Published: January 8, 2019
Kiat of Houston, TX
Source: consumeraffairs.com

My 2006 S40 was okay, until about 2009, when we started having water appear
My 2006 S40 was okay, until about 2009, when we started having water appear in the passenger side footwell, when it rained. I was told by the dealer that it was a known problem, with a service bulletin available from Volvo, that said it was a design problem. All Volvos since 2001, that have a sun roof, have the same issue. I was told that since the car was no longer on warranty, too bad, it was not covered. They wanted $1,700 to fix it, and told me other than having water in the footwell, it would not cause other problems.In December, 2011, the car completely died. The problem was that one of the computers (under the dash on the passenger side) was ruined, due to being wet. It cost me over $1,000 to get the computer replaced, and the repairman said that the other computers (in the same location) were also showing signs of corrosion, and damages due to the water. He also said that, in his opinion, the car was not trustworthy. It could be okay for years, or die at any time.In summary, a known design flaw that showed up after the warranty period, caused my Volvo to be a car I cannot trust, and therefore, I have decided that I will sell the car, never buy another Volvo, and tell everyone I can, not to buy a Volvo.
Published: February 8, 2012
Olin of Providence, RI
Source: consumeraffairs.com

This has been the bane of my existence for numerous months now (5 months to
This has been the bane of my existence for numerous months now (5 months to be exact)... My 2007 S40 Volvo with 60K miles will not pass the smog check. Ive been back to my smog guy 6 times, had my car towed for too many parking tickets due to no registration. Paid over $1600 in fees, called Volvo numerous times, the Volvo dealership nearest me, my Volvo mechanic... etc. and Ive driven over 1200 miles. Apparently because I changed my battery a few weeks before the smog check, I have to just keep driving my car (illegally I might add). Well... I have driven and driven and driven and still not passing. No help from Volvo.
Published: May 13, 2016
Noelle of Los Angeles, CA
Source: consumeraffairs.com

A general $100 inspection and oil change turned into a $4,900 repair bill.
A general $100 inspection and oil change turned into a $4,900 repair bill. In short Volvo of Oakville removed an integral part on my car without warning or consent. 2000 KM later the car died and was towed to the nearest Volvo dealership who examined the car and determined the part removed by Volvo of Oakville allowed water and debris into the engine bay, causing the timing belt to slip and ultimately resulting in $4,900 of damage.On August 13th, 2013 I took my car to Volvo of Oakville to be serviced in advance of a drive to Winnipeg and back. Upon completion of the servicing I was informed there was a defective part called the belly pan which was removed without notice or consent. I was advised that they were unable to replace the part because it was not in stock. I asked how the removal of this part would impact my trip and was informed it would not, and that I could travel to Winnipeg as planned. It was recommended I return before winter to have the part replaced.August 24th, 2013 I drove to Winnipeg. On the morning of August 26th, 2013 I departed Winnipeg to come home. My car broke down 100 KM into the trip. I had the car towed to Volvo of Winnipeg where they inspected the car and provided a diagnosis that the missing belly pan allowed water and debris into engine bay, and caused the complete engine failure resulting in $4855.06 of damage. These findings by Volvo of Winnipeg are in writing.I called Volvo of Oakville to inform them of this and ask for their assistance. I invited them to inspect the car before authorizing any repairs. They declined. Instead, they directed my concern to Volvo Canada. I spoke with Volvo Canada and they assured me my grievance was with Volvo of Oakville. I was stranded in Winnipeg. My only option was to have the car repaired in Winnipeg at my own expense. September 9th, Volvo of Winnipeg completed the repairs and I drove home. September 16th, I detailed my position and emailed a request for compensation to the President of Volvo of Oakville. September 17th, the Service Manager at Volvo of Oakville replied and we began a month long exchange of emails in an unsuccessful attempt to resolve my grievance.CORE ISSUE:It was negligent of Volvo of Oakville to remove an integral part from my car. Not only was the part removed without my consent, Volvo of Oakville removed it knowing they did not have a replacement part in stock. In addition, Volvo of Oakvilles recommendation to travel without this part is grossly negligent, especially since written evidence provided by Volvo of Winnipeg points directly to the car failing because the belly pan was not there to protect against water and debris. I have an audio recording of Volvo of Oakville technician, Andre ** (who I have been advised is no longer employed by Volvo of Oakville) recommending I travel to Winnipeg and back without the belly pan. This negligent recommendation lead to the failure and damage to my car.Volvo of Oakville has challenged the competency of Volvo of Winnipeg. In addition, they have denied that they recommended I travel to Winnipeg without the belly pan even though I have an audio recording of the technician recommending I *do* travel to Winnipeg without it. Do yourself a favor and do not have your car serviced here unless you are independently wealthy and LIKE BEING WRITTEN TO IN ALL CAPS BY THEIR SERVICE MANAGER MICHAEL **.
Published: November 20, 2013
Sean of Milton, ON
Source: consumeraffairs.com

I bought a 2005 S60 in January of 2008. It was a leased vehicle that my fri
I bought a 2005 S60 in January of 2008. It was a leased vehicle that my friend had and we went through the dealer to buy it. We paid for the certified used car warranty. Under the warranty, ball joints had to be replaced and we had no other problems with it.It now has 120,000 miles on it and now all kinds of things are going wrong. My husband replaced the rear bearings this year and the fuel pump went recently. After he replaced the fuel pump, the car would not stay running and we had to have it towed. The pump electronic module was found to be bad. The original design had it mounted under the car where it is exposed to the elements, and guess what, it corroded and needed replacement.Volvo issued an update (should have been recall) and relocated it inside the spare tire well. Car still would not run. Diagnostics have traced it to the ECM. This bill is now up to $4,000.
Published: September 23, 2011
Karen of Macedon, NY
Source: consumeraffairs.com

I love my Volvo wagon. Its very reliable and I like the color. I like the m
I love my Volvo wagon. Its very reliable and I like the color. I like the moonroof, the power windows, power locks, air conditioning and heated seats. It gets great gas mileage. Its an automatic and I love that. It also has 4 doors and that I can fold the back seats down to move large items. The back is also big enough for an air mattress for camping. I love how it drives and I like that its a turbo. I also think its cool that the headlights have wipers.However, I wish it had 4 wheel drive for snow and icy conditions. It does have a setting for snowy weather but I havent had to use it. I also wish that it was a newer model, just for the cosmetic reasons. I also wish that I had a newer stereo and I had my CD player worked. The tape player works so I can use a tape adapter to listen to music, but I wish it had a Bluetooth wireless connection or auxiliary cord as well.
Published: June 23, 2018
Margaret of Portland, OR
Source: consumeraffairs.com

Five months ago, we bought a 2007 Volvo VNL670 truck at Arrow Truck Tampa,
Five months ago, we bought a 2007 Volvo VNL670 truck at Arrow Truck Tampa, FL (a Volvo authorized dealer). In less than thirteen weeks, we have had to replace the EGR valve six times. I contacted Volvo customer satisfaction department after the third replacement. Today, with three more replacements in between, and after an engineer from technical support called the dealer where the truck is now, the dealers are saying that probably the fault wasnt the EGR from the beginning. They are replacing the gaskets that also might affect the valve performance, to see if that is the problem. The dealer also said that almost all engines have problems with the EGR valves, or other parts involved in that process. So, what is Volvo waiting for? Volvo trucks in North America should do a recall on that engine; replace a system that they are aware is not working properly and that the truck owners in this country are paying the price and the consequences.
Published: August 10, 2011
Patricia of Naples, FL
Source: consumeraffairs.com

I just bought a 3-year old Volvo V50 less than 2 months ago. Last week, it
I just bought a 3-year old Volvo V50 less than 2 months ago. Last week, it lost power to the point of almost breaking down. When I took it to be looked at, it turns out that the particle filter was in a terrible state. The shocking thing was this was bought from a Volvo dealer (Nurnberg) and they must have sold it knowing the particle filter was about to go (either that or they didnt bother checking it). We had paid much more than a private deal in order to feel reassured that it was thoroughly checked by the dealer. The particle filter was apparently not covered by the warranty. Who would have guess that Volvo are a bunch of cowboys? VERY unsatisfied customer. I will never buy another Volvo.
Published: August 3, 2011
Janocha of Dorfen, OTHER
Source: consumeraffairs.com

TOP