UPDATED 03/07/2022: I purchased a new 2017 Rav4 from Toyota of Rock Hill. One of the freebees we were offered was “free oil changes for the first 30,000 miles”. This was really an oil change at 10,000 miles and one at 20,000 miles. At 10,000 miles I took my new Toyota in and had the oil changed. I was working for the public schools at the time and the automotive shop teacher told me I did not want to change the oil on the recommended 10,000 miles, that I should change the oil at 3,000 or 5,000 miles as I had always done. Toyota of Rock Hill refused to change the oil “early”, so at 15,000miles, I changed the oil myself. I drained oil and I removed the oil filter. The oil filter was packed, I repeat packed with dirt and sand! I’m not sure how this could have happened by accident. I could not have offended anybody in the shop. I did not come into contact with anybody at all… At 20,000 miles I again changed the oil and the filter was very clean. I do not know why this happened, but I will never let any Toyota service department touch another vehicle of mine again.ORIGINAL REVIEW: I have purchased many new Toyotas over the past 25 years. The autos have been great. 2004 Solaria, 2006 Solaria, 2006 Rav4 and a 2017 Rav4. I drove the Solaria for 450,000 miles total and the 2006 Rav4 is coming up on 200,000 miles. The newest Rav4 will turn 40,000 miles soon. No mechanical problems of any kind on the older Toyotas. The new 2017 Rav4 had some issues.The one major problem has been with the new tires that came on the two new Rav4s. The tires were manufactured by Yokohama and have had a number of problems. On the 2006 Rav4 the tires did not last. Maybe 30,000 was all. After several calls Yokohama I was told by somebody on the executive staff that “We can manufacture better tires but we manufacture these tires to Toyota’s specifications.” The Toyota dealer would not stand behind the tires even though we purchased a warrantee package which cost the equivalent of a set of four tires $600. The 2017 Rav4 had a flat spot or broken belt on one of the four tires. The dealer would not stand behind the problem. Four years and 40,000 miles later and the Rav4 still makes a loud vump, vump, vump noise. It has really gotten under my skin! A second major issue with the 2017 Rav4 is the automatic radar braking. • Moving through traffic at speed limit speeds if you try to pass a car and come close to the vehicle, sometimes the radar will engage the brakes unexpectedly. It may even brake very hard. • Trying to pass a car on a two-lane highway when you come close to the vehicle, the brakes may come on unexpectedly. It may brake very hard. This is very dangerous if there is a car coming at you in the other lane. You can’t pass the car you were trying to pass and you may be stopped by the oncoming car as well. • If you are going around a curve and there is a guard rail next to the road the brakes may come on unexpectedly. If you are on a slippery road the back end will kick out and the car will spin!• If you are on a hilly road the radar may see the hill as a solid object the brakes will come on unexpectedly. Unexpected braking in heavy traffic may get your Rav4 rear ended.The problems are even worse if you use the cruise control. I never use the cruise control at all, it is just too dangerous. I talked with the dealer many times about the problems and the dealer pooh poohed the issues and refused to write up the problem.

Very reliable four door car, it gets drove every day. I havent had any problems and that is longer and shorter trips. I like the electric windows too. Mileage is pretty good, easy enough to detail, nice color, cant lose the gas cap its attached, simple levers to open hood and gas, and same for trunk can easily be opened by a button. However, sunroof would be cool. I like my car a lot. I would recommend to anybody looking for a reliable car to be able to count on anywhere you need to go. Everything is simple and in your reach.

My complaint: The issue of tan color leather seats and dye transferring. Toyota being aware of the issue and not standing behind their product. I recently purchased a 2016 Toyota Avalon. At the time of purchase I purchase the extended. During the first two weeks I noticed that the tan leather seats were changing colors. On the seat and up by the shoulders and in the drivers seat were dark. I reached out to customer service Nationally and locally for assistance on this issue. I was informed that this is what Toyota call transferring. Which means that the dye from the clothing that I was wearing was transferring onto the leather seats. I was contacted by the local service manager at Sunnyside Toyota who informed me that they would do a one-time courtesy cleaning of the leather seats. She informed me this is not a Toyota issue. It was the clothing industry issue. I explain that the leather had not been treated properly because dye should not be transferring that easily to this leather and I wanted to bring the car back. Her reply was, Cars are not like an item you purchase at Target. You cant just return it. She suggested that I trade in the car or I could possibly buy seat covers. Seat covers to cover the leather seats in my car... When I asked if they, the dealership, carry the seat covers she suggested I buy them aftermarket but I needed to be sure that I purchased seat covers that allowed for the airbags in my car. My issue with this whole matter is if your company is aware of this issue why havent they did anything to correct or resolve the matter.

I have owned two Toyota Camrys (1999 & 2005). The 1999 was a V6. I dont need to be specific other than to say, if you want drive a car that can easily last more than 200,000 without the expensive repairs, this is the brand to consider. Toyota should definitely earn the Most Reliable Japanese Car award. Look around when youre driving. What do you see most? Toyotas, BMWs, Hondas, etc. I dont remember any rental car companies that use Toyotas, which means every Toyota you see on the road are either owned or leased, and not rented. (I might be wrong, btw.) So, something for you to consider the next time youre in the market to buy cars.Tip to all the Toyota owners: If your mechanic tells you something is bad and your has less than 75,000 miles, he is lying to you. I have brought my Toyotas to many local shops (to save money from dealerships exaggerated cost for repairs) and they have suggested to replace the water pump, the radiator, this or that. I was wary and skeptical with their scare tactic approach, so I didnt fix it at that time. Now, 7 years later and with 127,000 miles, its still running smoothly. Of course, you still have your routine maintenance that needs to be replaced every few years (air filter, tires, batteries, etc). One mechanic told me, A Toyota with less than 100,000 is still considered almost new. You just have to make sure to change your oil every three to four thousand miles and tune up your car every now and then. These are his words, not mine. My owner manual states every 5000 miles for each oil change, but I think that also depends on how you drive it and how frequent it is driven. You can save a lot of $$$ if you buy it used.Bottom line is, if you want a car for the long-haul of saving money for many years to come, you should definitely consider buying a Toyota. Now, sometimes I wonder why Toyota owners even own Toyotas. I know I drive it because this car was handed down to me and Im just waiting for it to break down. I mean, lets face it: Tundra drivers dont drive it to haul stuff. (There are many other stronger trucks.) You cant show off your social status with an Avalon. (Again, there are way more other choices.) You cant pick up girls with Camrys. (Not sporty enough to be a sport car and not luxury enough to be a high-class car.) A Corolla is good for what? Prius are well-known for their electric cars, which have been in high demand this past decade. In my opinion, I think you will want to get rid of your Toyota before it will stop working on you.

I placed a complaint regarding a warranty on my 2019 Tundra. After 3000 miles rotors had to be grinded. Have place multiple calls to case manager. Toyota system rigged up to when they call you they only leave a message and you are not ever able to talk to them. Have asked to talk to supervisors. No luck. I get better service at Joes Service station.. Totally sucks that company this large not able to address problems. Been on phone for over 4 hours total. TOTALLY SUCKS. WILL BE A SERIOUS CONSIDERATION FOR NEXT TRUCK. ** TOYOTA!!!!

As with most Toyota’s bulletproof comes to mind and this vehicle is no exception. Good connectivity in car along with a fairly comfortable ride. Drive range is good considering the weight when fully loaded, I averaged about 850kms for a full 76ltr tank. Great towing capacity at around 2 ton coupled with a deep tray gives you plenty of space. All around great car.

The front driver seats edge of my 2019 Toyota Highlander is completely smashed and it makes driving and especially getting out of the car very uncomfortable (not even talking about the look and value of the 3 year old car). I noticed the problem almost a year ago, since then its been getting worse and I asked for the seat replacement last December, when the car was 2 years 8 months old and still under the full warranty. I went to the Desert Toyota and a manager there found my complaints reasonable and submitted a claim.We got a response from Toyota in about a month and they refused to replace or fix a seat under the warranty saying that its simply an outside influence. I believe that its ridiculous since I weigh 120lb and have less than 30,000 miles over those years. Moreover, this is my THIRD Toyota Highlander. Ive had the previous one for about 10 years and no problem with any of the seats with the same usage. Obviously something was wrong with that seat from the beginning and it should be replaced under the warranty.Otherwise, if its just normal wear and tear according to Toyota, what kind of garbage was it made from if it wont even last three years with average usage? Im not even talking about other minor issues that weve been having with that car. My previous Toyota started having more serious issues but only after about 7 years of usage. The first one was almost perfect. It looks like the quality of a Highlander is going down the drain. Definitely, its going to be the last Toyota that we buy.

I am really grateful that Toyota carries them warranty but I also think that it shouldnt cost anything. Im disabled. Aint get no stimulus. Has no nothing. No help and I cant afford to pay for a warranty on my car any longer so I think that you guys could be helpful with that.

In the last six years I have had Rodent Damage to the wiring of my Toyota vehicles (Toyota Tundra 2007 and Toyota Corolla 2010). I have had one to two claims per year since 2013 (no claims for 2014) for a total of seven claims. I didnt pull my records back any further for the Toyota vehicles. The damage varies from approximately $700 to $1500 per claim. My deductible is one hundred dollars each for a total of $700 to me for that time period. Now it has happened again and I got a letter from my insurance company stating it is going to raise all my deductibles to $1000 each, not just my comprehensive coverage.All indications are this is an Industry wide problem because the wiring has been changed to soy based insulation and all the critters love to eat this stuff. Before 2007 for the previous 27 years, no wire damage. I had Chevy and Dodge before the insulation change and had no wire damage. I had my Chevy and Dodge vehicles both for 10 years or more each parked in the same location as my Toyota vehicles. I have taken all the precautions to prevent rodents by placing repellents, traps and poison boxes out to eradicate the vermin. Honda has Rodent Tape available at their parts department to wrap the wires. Whats that tell you. (The tape is also now available at Amazon.) I have been wrapping the damaged repaired wires. This seems to work for about a year. The tape must lose its potency in that time at least that is about how long they go with no wire damage.I see there are class action lawsuits in progress at this time for this problem. In the meantime I am at a loss for what to do short of parking on an electric grid that electrocutes anything that approaches my vehicles. I mention this because such a product was in the development stages on a GoFundMe in the UK. Sad to say it didnt get into production. It was called RatMat Rat Repellent Electrified Flooring. To wrap it up, the danger of wires being damaged is loss of safety devices built into the vehicle such as anti-lock brakes.

Over 200000k with no major issues, performs very well. The vehicle was purchased new, I have driven for over 200,000k with only brakes needing replacement at 165,000k and that was just rear brakes, the front was still at 50% life. The only other repair has been a water pump due a small leak. The vehicles has exceeded all expectations for performance, gas mileage in southern climates as well as Winnipeg winters.

In 2015 I went to a dealership in Lawrence, KS where I was approved for a car loan for the RAV-4 hybrid. In hindsight I am not sure I should have been approved for the loan. I told them how much I thought I could afford a month with insurance included. They quoted me a price, when I said I couldnt afford the insurance the floor manager said that he would make a phone call then sold me liability insurance. He said I didnt need comprehensive insurance only liability. After a few months I realized I couldnt afford the payments. I went to the dealership in the new state I was living to ask for advice about what to do in my situation. They insisted that I go in person to speak with one of their sales reps. When I arrived the sales rep I was assigned was relentless. I got flustered, I had mentioned several times I needed to leave to take the night to think about what to do however, I ended up leaving with a car I didnt want. I was a single mom, my daughter was getting restless. When signing the paperwork we looked into switching the insurance plan over to the new car, that is when I was told that legally I was required to have full coverage insurance on a car if you have a loan. In the end I left with a car I didnt want because I thought it would be affordable but cost me the same. Since I have had this car (2016 Prius), the handle came off when I went to open the door. The dealership said they wouldnt cover the cost because they determined it had come off due to someone forcefully opening the door. Three years after having the car the AC stopped working. I was told it was due to the air conditioning radiator damper servo sub assembly malfunctioning. I was told again that Toyota would not cover the cost to repair it and it would cost me over $1,000 to repair it. I do claim responsibility for my naivete and for not educating myself more before walking into a car dealership. My experience was not great. I suspect the dealership in Lawrence is manipulating paperwork to give loans to people who would otherwise not be approved for those loans. And erroneously advising customers to purchase liability insurance. I will never buy from Toyota again. I would never advise anyone to.

In my life Ive had Chevys, Fords, AMC and Nissan along with Toyota. Todays cars and trucks are not made to last. You would be lucky to get 75,000 to 100,000 miles of trouble free use out of America cars. Very sad. Seem we made them for the masses. But Toyota is incredible for what you pay, as long as you take care of it maintenance wise. You can very easily run it for 300,000 to 500,000 miles. Which is why I buy them, I got 350,000 mile out of my last Corolla and now I have a Tacoma that has 130,000 miles and still runs great and along with that everything still works on the truck.

$3k ABS failure. 2 months out of government mandated warranty ext. Toyota has a reputation for reliability that couldnt be farther from the truth. From gas pedals sticking causing accidents, frames rusting into nothing barely out of warranty, hybrid batteries catching fire, and my personal experience ABS Actuator failing causing brake failure with my family in the car. Toyota after being forced by the NHTSA to recall 2006-07 Highlanders and 08-09 Camry skated extending that recall to 2008-10 Highlanders due to lower sales numbers and failure rates caused by our countries recession then. Supporting a company by buying vehicles from a company that conducts business this way is a mistake that misleads us all. Stay away from Toyota for the safety of your loved ones.

I bought a Toyota Sienna 2015. I drove only 15k in 35 month. Found 3rd row both seats handle cracking. I took it to Dealership in High Point North Carolina. Dealer said cracked handle is not defect. Cracked handle not cover in 36000 miles warranty, I called Toyota they said same thing. This is my last Toyota. I am very disappointed with Toyota.

I took Toyota Sequoia in for Takeda Air Bag recall... Left unable to access the back of the car. I asked if they could check the back trunk of car since the air conditioning might be leaking. They broke the back handle to open the trunk off and CLAIMED it was missing when I dropped the car off. Funny thing is at 6:30 am when I took a case of water out of the back it was just fine. The service manager, Jason said, It is an old car, things break. My appointment was at 7 am, it was there and working at 6:30. Strange? I said they broke and need to fix it and he said that he will not, unless of course, I want to pay. They broke it, I am positive. I asked if they had cameras so we could look at the footage (of them breaking it) and conveniently my car was outside, not near any cameras.I opened a complaint with Toyota Corporate and other than they are lovely to speak with they did not care at all. They are kind and continue to say how sorry they are for this negative experience but claim there is nothing they can do to assist me. I ended up purchasing the part from another Toyota dealer for $129.00. They were unable to install due to their schedule (keep in mind I have been unable to open the trunk for weeks now), so I took it to local repair shop for another $160. My airbag recall cost me! When I told Toyota Corporate numerous times I felt they should cover my cost they said they are sorry but cannot help! Seriously? I told them I have receipts I can give them... nothing. They are like talking to the wall. The dealership (Glen Toyota in Fair Lawn NJ) told Toyota Corporate they offered to install without charging labor, just charging for parts. They did NOT offer this. They offered nothing but rather insisted they did not break it.

Like to file a complaint. I want to pay in full for the past 1 month and they will not tell me how in need to pay. The car was 29,000. I put 5000 down payment and after 1 month I told them I would like to pay in full. They are saying I owe the 29,000.

My Venza is eight years old and looks almost new. Great overall utility crossover, from distance driving, hauling cargo or passengers, it has been a very reliable vehicle.

They took the DVD player out of their new minivans. Worst mistake ever in a family car. Don’t pay for the expensive rear entertainment package because it doesn’t work. Just trying to get more money out of people I guess. Not everyone can afford or wants to pay for streaming services. Give me back the DVD player I paid for.

Toyota Canada Inc. Head Office 1 Toyota Place, Toronto ON, M1H 1H9. I have been reluctant since last year to write to you about the horrible service I received from your maintenance people who serviced my 2007 Matrix. It all started with a rhythmic feeling in the right side of the tire area. It was determined that the bearing had to be replaced and it was for $450. The problem was still there and I took it back and was told that it most likely was the left side bearing. Again a senior technician looked at it and told Charlene that it was tire cupping that was causing the problem. As I was at Costco I had brand new front tires ($400) installed.Absolutely no change in the feeling in front end as well as losing a pair of decent front tires. I felt foolish and taken for a ride at your dealership. I had to go somewhere and I took it to JD auto and they found the problem with the calipers as one of the pistons was seized and was biting into the rotor. Again more cost to me to replace all front breaks because your people did not do their job properly, I am very very reluctant to visit for any more maintenance for fear of not getting proper repairs without fear. Up to the time of these problems with your dealership I had no problems and was very happy with my visits and the friendly receptions. I have had muffler and parts installed since with JD Auto because of my distrust and reluctance to take my vehicle to your dealership. If you look up my maintenance records, you will see that I used you exclusively until last year because of my trust with the maintenance and repairs.I have since had a telephone conversation with Darrell but he just didn’t understand the ramifications on losing this consumer for new vehicles or maintenance. Since he has only been on his job for 8 months he would not commit to “what can I do for you” with what he could do for me. We left it at that. All the mistakes made at the repairs eventually cost me over 1300 dollars for no reason. Shameful for Toyota. No longer will I be looking for a Toyota product because of this incident.

Haven’t had to use it yet but it covers everything bumper to bumper. It’s the platinum level so no deductible, seems very good so far and it’s with Toyota so I feel it’s a good coverage. Will let you know at a later date if and when I get need it or use it.

Ive had it for over two years and never had any problems with it. Great gas mileage, tinted rearview mirror so the persons lights driving behind you dont blind you. Very spacious for 4 people.

Toyota Sequoia has a nice ride to it and handles well for a large SUV. It has a large storage capacity and many compartments for additional storage. The engine has power to pull a trailer with air conditioning on. The gears shift smoothly and provide enough torque.

Toyota Yaris has run very well. I have over 110,000 miles on it and it has not needed any repairs except general maintenance. I replaced the oil pan, but was covered by warranty. It also gets very good mileage. The seat are fairly comfortable and I can fit 4 adults in the car with no problem. Good trunk space. It is very reliable. However, I want a car with bluetooth. It is a very light car, and in high winds, or when a truck passes me, it is very noticeable. Blind spots are a problem as well.

I have been very happy with my Yaris and plan to keep driving it as long as possible. It has been reliable and has met my needs. I believe it was an excellent value. It is very fuel efficient and was economical compared to other cars or SUVs. I have been able to put a lot of miles on it with few repairs. However, it does not handle well in snow and ice. It doesnt have power windows or a key fob. It doesnt have cruise control and there is a lot of road noise. I also dont have Bluetooth or an auxiliary audio jack. Nevertheless, I like that it is small and easy to park and turn. I like that is a make of car with a good reputation.

Bought a new Toyota Rav4 premium and once it got on the highway the cabin noise is just too much. I drive all the time and it sounds like air is getting in, I can assure no air is getting in the car. Just want to return the car. This car was bought less than 24hr ago as I write this complaint. The GM was suppose to meet with me but conveniently left and no one told me and left me at a table just sitting there waiting. The sales person I had been dealing with was really no help.Syed is his name.There is nothing they can do to fix the noise in the cabin of the car, it is what it is. But I shouldnt be stuck with a car I dont love. Customer service is about retention and not just money. Which is what it feels like it is. I need help returning the car. The gm Cody ** left knowing I was there to talk to him and didnt acknowledge me at any point. Quite frustrating to have the gm treat you like that when a consumer just purchased a vehicle. All they did was technically make me own the car longer today which I dont know if that matters or not. But if it does, then it was a very malicious move on their part. Again all I want is to return the car and buy something I love. Not something that isnt a great product for me. Not a single person pointed out the cabin noise to me directly and I find that to be reckless and predatory onto consumers.

I have been a loyal Toyota customer since the year 2000 buying and leasing multiple vehicles for my personal use, my husband and as the kids got older for my kids. Today 8/30/2019 I had the worst customer experience and left Team Toyota (Route One NJ) in tears. The service department manager has no empathy, no customer service skills. I bought 16 vehicles from Toyota and I am due to get my daughter a vehicle her senior year, It will not be a Toyota. They lost me as a customer. No loyalty towards customers, no care, no empathy ... I am done with them and I will be writing a letter of complain.

Original owner of 2008 Prius still going strong at 170,000 miles. All original parts. Battery replaced last year by 3rd party. Daily hour commute; with regular maintenance it will last forever! I love my Prius!

I drive a 2011 Toyota Avalon. My alternator went out in Flagstaff, AZ and I had it towed to the dealer. It was a Saturday and I was traveling so they put in a replacement (not Toyota) but it had a lifetime warranty. The alternator went bad within a year. I went to my local dealer - Bob Smith for help. The service manager Brian instructed the service writer Frank to charge $300 for the labor on the replacement. I was charged $155 for labor in Flagstaff and argued this point. I even called another local So Cal Toyota dealer, gave them my VIN # and they quoted $155 as the fee for the labor.I asked Frank again, he said he can only do what Brian tells him. I said, “Look Ive been a loyal customer for 17 years. I know you are expensive but really surprised at the dishonesty.” They finally lowered the fee to $250 but kept insisting that changing an alternator takes 3 hours. I also called Toyota complaint department to file a complaint and was given a case # but no follow up there either. Very disappointed by this transaction.

It’s through the dealership and I trust that it will get fixed correctly. It is not from some third party company who I have no idea is legitimate or not. You never know till the first time you need help.

40 plus years of buying nothing but Toyota. 4 in my driveway right now. But no more! They used to be excellent about addressing defects in their vehicles. No more - they refuse to correct flawed HID headlight systems short of paying them about 4,000 for replacement with the improved headlight assemblies. They were always on top of safety issues in the past regardless of whether your vehicle was still in warranty or not. Even when recalls were not mandated. Obviously when they wont take care of widespread randomly failing headlights, that policy is no more. So I say - Toyota no more!

I’ve owned different makes in the past. GM, Ford, Dodge and Toyotas. Since 1985, I’ve owned several Toyotas. Every Toyota I’ve owned has outperformed the other makes by a wide margin. They are more reliable and more durable than all the other makes. Every Ford I’ve owned needed major repairs because of either substandard build and/or substandard parts. The 2014 RAM 3500 I owned had a substandard design. Back to Toyota, its website is pretty easy to get around. Toyota’s one drawback is its pricing, especially for its trucks. But as the old adage says “you get what you pay for”, and with Toyota it is my experience you get greater quality.

My daughters 2012 Yaris that I bought used within 2013 with about 20,000 miles on it for her graduation gift now in 2017 is cutting off while in traffic and drive mode. She has taken it to not one Toyota dealership but about two or three and they all say its nothing wrong with the car. But it keeps cutting off for about 4 to 5 months. She has to drive about an hour out to her job and I am very scared for her that it may cut while she is in traffic and wouldnt be able to get over... I have made complaints to Toyota main office and they stated no recall was noted for this model. She cant afford to not have a car nor to purchase another one. This is very bad for their brand... I guess I will be working more hours to trade this in for a Honda because Toyota is not the brand I thought they were...

Toyota has known for yrs that the blizzard pearl and super white paint is falling off cars. They are in phase 1 of starting to do something. Because I have a Sequoia platinum they say they wont fix it. There are lots of people with Sequoias and Highlanders whose paint is peeling off. I have a 60000$ car that the paint is falling off. That sure doesnt do much for trade in value but, they dont care. I am still going to fight this. Its the paint that is bad not the car.

It was a very cheap used car and hasnt given me any issues yet. Its excellent on gas & its a very nice and cute little car for being 18 years old. Fingers crossed! Toyotas tend to be made well & hold up longer and go many miles more than other models. And they hold their value really well. However, the radio is really old & it cannot connect to cell phone. Plus could be louder with better bass. Also the knob doesnt always work when turning volume.

I am very very happy with my experience with the 2012 Toyota Kia. Since I had it its been my daily driver and barely have had any issues with it, its very good on gas, and has a camera on the mirror when backing out of a parking spot. I like that it has good gas mileage, not too expensive to fix if something happens to car, easy driver, had benefits for my children, and just a very great car in general. One of the best vehicles I have had to be honest. But it messes up more than any other vehicle I had in the past.

My name is Viren ** and I bought my Venza AWD from Canada brand new with top model and I paid about 46000 Canadian dollar and I took extended warranty for 7 years bumper to bumper. My bad luck that I moved to USA for my business and I didnt know that if I register my vehicle from Canada to USA then all warranty void. And it gone. I paid for my warranty about 2100 dollar and I never use it. They gave me back about 600 dollar in 2015, at that time my car mileage was 68000 kms (about 42000miles). After that I start servicing and oil change in Greenville Toyota for my both car Sienna limited and Venza. I used to pay for just oil about 90 dollar which is too costly. So I start to buy oil from Autozone and one of mechanic he change it for me with 15 dollar labor.Recently 2 week ago I was driving my Venza from 40 to 60 mile zone and suddenly I heard a bad noise and start to come out little smoke. So I just stopped on road and try to check it out and I found that lots of oil was leaking and my car couldnt start again so I towed to Greenville Toyota. They people diagnosis and told me that, Your engine block has hole so your engine is gone and now you have to replace it and cost will be about 7100 dollar. I was shocked, before that never I got any engine light indication and suddenly this happened. I talked with Toyota customer service and try to help me out and how come just 64000 mile engine can gone. And they told me that might be there will be lubricating problem with engine so that is happened. Because of I never did service with them since 2016 so. If I used to service with them then they can try to say something else but never say that about machine faulty or bad parts. I read review online about Venza engine and people says that VVT-i engine is famous to with bad impression.After that I went to Hendricks Honda in Greenville and just ask them about the cost of fixing my car and they gave me quote is 5100 dollar with 3 years or 36000 mile warranty on engine. So I moved my car from GREENVILLE TOYOTA TO HONDA. Today my car is fixed by Honda just like brand new. I used to big fan of Toyota and I am driving Toyota both my vehicle since 2008 but this incident and response from Toyota. I will never buy Toyota vehicle and I will never went to Greenville Toyota. My Venza is low mileage car and driven by my wife all the time just in town and still this happen with luxuries car for I paid almost 50000 dollar and company say your power train warranty from company expired on 60000 mile so we cant do anything. From my experience I learnt that nowadays Toyota has to commitment with customer like used to be. So think about it to buy a vehicle from Toyota. I would prefer to go to Honda or some other car company who can provide good service and at least accept any defect if there.

Software does not work, no radio, phone, music, etc function. So poor quality Toyota car! Screen cant be initiation by self??!! It has been connected Toyota for half year. I got nothing! So poor service after sold car of Toyota! Its so regret and purchased three cars from the Toyota so far! Bye Toyota for forever! For Customer no way.

Dependable, minor repairs, die hard reliability. I wont buy American anytime soon, had those and problems. Went with Toyota, Nissan, Lexus... so damn elated I did. Rock solid reliability and dependability!!! Resale was simple and more money compared to the American counterpart. Im sold on foreign vehicles. Even when repairs were needed, they were few and far between. The parts were the biggest money suckered, ouch!

My friend and I were looking for a car for me. We went to a car place and found a grey Toyota. Its a very nice plain color and the inside is nice as well. It works very well, good to drive around and no gas problems. But sometimes it wont lock right away when I press the lock button on my keys. Other than that a lot of my friends and family love the car. Not all cars are the same but, some cars are definitely worth having.

I have been buying Toyota for 20+ years but will never buy again because of exceptionally poor customer service. They absolutely do not care about their customers let alone loyal customers. They have absolutely no respect for customers time and frustration. Shame on Toyota Canada. For a simple issue or answer they make your life miserable. There is definitely lack of management in this company.

Sequoia is comfy and sturdy! Great family truck. The back hatch handle goes out on the 2003. And last week the water pump went out. $1,000 repair. Other than that it’s been almost trouble free for 174,000 miles, with regular maintenance.

I purchased a 2014 Toyota Highlander from Northwest Toyota on Aug 30, 2017 for $36,750. As it was used, I purchased extended warranty insurance for 1800 dollars which would give me 3 years of warranty. I was told by the financier that this was called bumper to bumper insurance and to be assured if anything goes wrong, it will be covered.3 1/2 months after purchase I was having problems opening and closing the hatch. I went on the Toyota Forum and found out this was and is a common problems with 2014 Toyota Highlanders. I wasnt worried because most people said Toyota covered the costs for fixing it. I booked an appointment with Toyota and was told the insurance only covers the motor for the hatch but not the struts. The motor costs about 400 dollars and the struts are over 2000 dollars. I then looked up what is covered under the extended warranty and there is no mention of the hatch at all. There is also no mention that it is not covered. I have requested Toyota fix the whole thing or refund the 1800 dollars I paid for the extended insurance. I have not heard anything back.

I went to test drive a car and they refused me to drive it till I sign the agreement to accept the car value of 10.000 over the market price. I cant believe that. I called Toyota and I filled a complaint to stop the fraud.

New Entune interface is horrible. Toyota completely ruined the mobile interface with their so called app suite that doesnt contain any actual apps. My 16 Prius system is so much better. At least it has something a real person can use. To do anything you have to plug your phone in and use the apps on that. What is the point? Just about every other manufacturer has a better interface, Toyota doesnt have one at all. Go buy a better vehicle with technology thats actually useful....

I have owned 3 Toyotas and have always had excellent experiences with them. I love The quality you get when you purchase a Toyota. They have a reputation to last a long time and be reliable. And you see a lot of older Toyotas still on the road. After my first Toyota I decided I would stay with them on my next purchase. And I have not been disappointed with my decision to buy another one. I currently have the Toyota RAV4 and the only thing I dont care for is the size of the gas tank. I feel like every time I turnaround I am having to find a gas station.

Purchased a brand new Toyota 4Runner in 2016. At 64000 miles, just over warranty, it experienced a stuck lifter in the cylinder head. Leaked all the oil, and scored the piston walls. No check engine light, no low oil pressure alarm, nothing to signify anything was wrong with the vehicle. Toyota denied the warranty claim and now we are stuck with a 6600 bill to replace the engine. I have always been a toyota fan, have owned them all my life, but I will now be looking at other options. Beware, this could happen to you.

Its a 2012, and Ive had it since then. It has never given me any problems outside of maintaining the normal course of use. Its reliable and uses regular gas which is a great savings! Great car. Its a good car for a woman or a single owner who will not be rough or abuse it. If handled well and maintained regularly, it will perform well and never let you down. I feel safe when Im driving it.

Only problem I have with Toyota Venza is the alarm goes off for no reason. Otherwise I love the ride. Very comfortable and easy to get in and out. I like the design and I love the extended moon roof.

My 2007 Toyota Camry - 10 years and the car is still going strong! There was two problems with the car, but these were caused by mechanics at the dealership and NOT by the Toyota factory. Another dealership heard my complaints and fixed the car at NO charge to me without any arguing! They even paid for a rental car! Some say Toyota is boring, I guess if you like a car that never breaks down, then I suppose it is boring! The car just keeps driving without problems, oh, how boring is that! The car was bought 50% on a Toyota Loan. I made my payments for the first year until I received some other money and was allowed to pay the remainder of the loan without further interest and/or penalties. It was a very fair and easy plan to follow. Reason for my review; It is important to not confuse the car with the dealership, that is to say, some dealerships are better than others.

It is my favorite. Its not a bad car. I wouldnt trade the 2010 Toyota in for nothing, not even a car worth more money. Even if I could trade it in for a better model. Yes, the model is older but sometimes that means better to some people like me. As long as it runs, Im good with it. The radio sounds great even. When the crap channels come on, it makes them sound better which is great because that makes it easier to bear listening to them. And the seats - theyre really great and comfortable.

I purchased platinum service for approx. $900. I was not given 2 ignition keys but, rather 3 mechanical ones. I was promised another ignition key but after regular efforts on my part, never got one. I finally lost the one and only key I was given (2 years later, last month). I was given 3 estimates, ranging from $300 to $500, then after my car was towed to the dealership was told it would be $700 plus $200 for second key. Nothing is in the manual stating the extreme consequences of not having 2 keys. In the certified checklist, it only states master key. I feel like an essential part was not included; the second key. I was handed off daily from service dept to sales people resulting in not having my vehicle for 1 1/2 weeks when I gave in and paid up. Very poor customer service and hidden costs of new key.

The car has efficient mileage which allows me to save on gasoline. The four door sedan is roomy and allows for easy entry and exit of passengers. The car is well manufactured so it allows me to keep driving it with minimal problems. It is reliable and easy to maintain. Additionally, the trunk is spacious and you can utilize every inch. The spare tire is full sized too and the air conditioner is well made and still running perfectly with no problems. But the drivers seat could be manufactured so that the headrest fits or forms behind the head better. The back support could also be improved. Moreover, the floor mats that were provided by the dealer could have fitted better since it sometimes slides back and forth.

I had no issue with the car, but the electronic peripheral or the dash cam and the GPS media system are both poor quality. They are supplied locally. If you purchase a Toyota, just purchase the car or anything that is supplied directly by Toyota. I enjoy driving Toyota.

I bought a used 2006 Toyota RAV 4 for 1200 dollars. The miles were already getting up there but I could tell by the look of the car the previous owner had taken care of it. I have 4 kids who take every red cent to raise and this car was within my budget. But I thought if I got a year out of it to beat back and forth to work then it would serve its purpose. It would be a 1200 well spent. Id love to say that when I bought this car I took care of it just like the previous owner, but that would be a lie. I beat the car to hell, I didnt change the oil once in 4 years, not a filter or spark plug. I did nothing for this car the entire time I owned it except replace tires to pass inspection, replace wheel bearings, and put gas in it. This year I took it to be inspected and there is rust on the gas tank and other places and repairs would cost about 1000 dollars. I cant see spending 1000 dollars on a car that basically cost me as much. And there are over 375,000 miles on the thing now. But the engine is still going and the problems are all outside of it. I would love to see if I could hit half a million with this car and I think I probably could. Its a beast. And one of the best cars I have ever owned. Honestly I treated it so badly I dont know how its still running. But it is. Best car I have ever owned. Sadly I will be looking for a new beater for work as I cant doing the repairs makes any sense. But I would recommend this car to anyone.

Contrast to common belief about Toyotas service excellence, I have had horrible experience despite being a Stern user of Toyota since long. They have denied the gear box replacement after 80K running and which is a clear fault which is covered in extended warranty. This clearly proves their commitment to service. This happened immediately after my Fortuner went for service and they put the blame on some rear which happened one year back and after that it has run 20000 kms. I would say please do not believe on their false commitment and customer centric claims as it does not hold ground. I am a customer in Gurgaon and going legal with them purely on technical grounds. We as consumers should not leave these manufacturers to do what they want to and strip our rights and rightful compensation after having paid for extra.

Great on gas..winter I get 40 mpg summer 34 mpg...2007 and no major issues since. Reliable. Great in snow and rain. Handles amazingly. All basic are met. Easy to maintain. Drive is smooth and power when needed.

So back in 2017 I had an auto accident where I was found not at fault and I was given a large sum of cash from my insurance to help pay for a new vehicle. During the time of obtaining the funds I decided to try to head back to Toyota and get another Toyota Camry Hybrid as this was my all time favorite vehicle and to this date and time still is.Well needless to say me and my wife head down here and I was approached immediately which I told one rep I was here to buy a new Toyota Camry Hybrid. He attempted to ask me sales pitch questions like whats my number or figure I am looking at with cash down and what kind of payment. I immediately told him to give me time to go over the features in the vehicle, colors available, and pricing.The sales guy agreed and showed me the lot and long story short he once more once near the vehicles asked me again about price, down payment, cash or financing and I cut him off and said, Look I wont say that right now, because I need to see the vehicles and colors. Once I located the one I wanted I simply asked what is the overall price of the vehicle I found. He then tried to gain more information on what I wanted and again cash flow.I told my wife we were leaving. I am not going to waste my time with this guy. I simply never dealt with this before as this must have been a new tactic by this particular person, but the last sales guy I dealt with was not even close to being this ignorant or pushy. I went to another dealer which was not the same model I wanted, but nonetheless I did not deal with any of the aggravation I dealt with here.The reason I kept this information from the sales guy was simple. They use that information against customers. Colors, features, cash down, and financing is easy to push a higher valued vehicle with more features than I wanted or needed. I know this, because my Uncle was a Salesman and taught me what they do. All I simply wanted to do was point out the vehicle I wanted to explain all the details afterwards.

I really like all the features of my Toyota. According to my research, it has good performance and repair reviews. The car has ample trunk and seating space and the seating and spacing in the cabin are all very comfortable. I also love the sound system because it is loud and filters throughout the cabin. I enjoy the cars sport and eco modes because they give the car more versatility than my last car. However I wish that this model was a four wheel or all wheel drive vehicle. I miss that about my old car. I would also have the spare tire on the back because that gives the car a more rustic and adventurous look.

This is regarding Toyota case #** that I have filed for Toyota Of Dallas when I purchased 2018 Rav4 XLE on April 27, 2018. Its been 4 business days and still this issue has not been resolved yet. Let me describe you the details about this issue - I got the OTD with student grad offer for that vehicle one day prior before purchasing that vehicle and I also filled out my loan application to save 1.5 hours as mentioned in your website. When I came to Toyota of Dallas dealership, the salesman told me that I am not eligible for student grad offer even though I submitted my diploma and proof of income (As per Toyota, I should be eligible to get this offer as I have all the documents and excellent credit history and score). So, I ended up getting another OTD for this vehicle. When I went to Toyota Financial Advisor for this dealership, he told me I can get student grad offer but I have to purchase extended warranty as well otherwise I cannot get that offer. But I had told him that I do not want extended warranty but only GAP insurance. At last, I ended up signing contract as I was exhausted, starving as I hadnt had any meal. Even though I had OTD for this vehicle and I submitted loan application online, it took me about 4.5 hours to get this vehicle out. I know this dealership usually takes time to make customer exhausted so they can play with their numbers. When I came home, and started looking out contract, there should be 2 contracts which the Financial Advisor told me but instead there was 3 contracts (last contract he just attached to my other paperwork). The Financial Advisor told me if I submit last year tax document, then my monthly payment for vehicle will be 406, if not then 419, then how come there was another contract with 456 (As you can see, they make me sign electronically in pad and there was nothing except signature box)? Then I open a case against this dealership with Toyota. So, next day I went to the dealership and told Internet sales manager Syed to let me meet to one of the PR Manager, then he told me, “I am the manager.” So, I told him that I dont know about that. After that, he told me to get out of this building as I was disrespecting him. How I am going to know who he is until he show me some proof? And this dealership is treating customer like a piece of crap after buying vehicle. How can a manager say to customer to get out of the building instead of trying to resolve the issue?So, today I called Toyota again as I had not receive any response yet from dealership. Finally, today I got a call from Director from Toyota of Dallas around 2 PM and he told me that I have to submit 2 years of Tax document in order to qualify for student grad offer. So, at this point the dealership are just telling me whatever they want because another Financial Advisor told me to submit only last year tax document. I told him that and I told him what my numbers should be and then he told me that he will review and call me back. The dealer is closed right now and I have not receive any call yet. Does it take more than 7 hours to review this case? Its been 7 days I have been stressing out due to this reason. So, could you try to escalate this issue to be resolve asap? I wish it would have been a happy purchase but the fraud/false activities of this dealership wont making us customers happy.Also, PFAs for contracts and paperwork and at this point, even though If I submit my tax return, I do not know which amount is going to be my monthly payments? I want to remove extended warranty and GAP insurance from my contract. And I want to re-sign the contract with the Financed Amount 22701.43 (406.58 monthly payments one, after deducting extended warranty and GAP Insurance) because I have put $3000 down payment already and it was a deal I received before going to the dealership. After 4 business days, this issue has not been resolved yet. They make me sign on electronic pad which there was nothing written except the signature box. and found out that they are charging me more amount in that contract than what I was given OTD. Do not sign on that electronic pad. Now, I have 3 different amounts for one car. I would rather spend that extra charge money on lawyer instead letting this business get it. Its not #letsgoplaces, its #letsgocourt #toyota #fraud #fraudbytoyota #toyotafinancialservices #frauddealership #toyotaofdallas #toyotaheadquarters

It is with deep regret that after being a Toyota customer for numerous years and having owned over 10 of their vehicles that I am finally throwing in the towel and no longer buying their cars/trucks. Nothing but problems with my Highlander and Tundra and the company could care less. The brakes are constantly failing and numerous people I have spoken to are saying the same. It is my feeling that Toyota has become a bit like GM did years back and we all know how that turned out. Undoubtedly Toyota was once in my opinion the maker of fine cars but with several of the competitors stepping up more and more Toyota has lost their way. My family has purchased over $250,000 worth of Toyotas in the last few years and I would say we are done. No fault of the dealer as they tried to step up but the company did not and does not stand behind their vehicles. I always enjoyed the residual value of a Toyota but cannot in good conscience encourage anyone to now buy a Toyota product.

On 4-4-18, went for my scheduled oil change, the car is 5 yrs. old, only has 15,318 miles, I was told I had a oil leak and would need a reseal on the timing cover, the cost is $2,074.00. I purchased the car at AutoNation Toyota in Hayward, Ca. Had all my services completed there. I told my service adviser this shouldnt happen to a car with these low miles. I was very upset. I feel this is a defect, and its causing the engine to lose oil, usually caused by a faulty sealant. My service adviser sent a email Re: Good Will Request, I dont have a extended warranty on my car. Im waiting for a decision from technology manager from another dealership.

From the time we walked on to that lot was a nightmare. I should have turned around. First off, while making a deal for a trading my vehicle they kept my car key. I asked several times for my key back so I could leave. Not sure if they thought this was a tactic. Rest assure it was not. After about 1.5 hours of waiting (they would keep going back to GET MY KEY) and coming back empty handed we finally agreed to some numbers and went through with the trade/sale. We paid $2,600 for an extended PLATINUM TOYOTA warranty that was to EXTEND the warranty 100,000 miles. Once we were done, we were about to leave and we asked for the pre-certified paperwork. They tried to tell me that it was pre-certified. I looked at the windshield-huge sign that said-PRE-CERTIFIED. It was well under the mileage and the year was 2014. We had to fight to get that paperwork. Then they had to have ME bring the vehicle back to THEIR lot a week and a half later to COMPLETE the pre-certification inspection. THEY NEVER DID A PRE-CERTIFIED INSPECTION? On top of that, took the vehicle in about 1 year later due to the fan on the AC going out. The guy told me that it was almost out of warranty. Are you kidding me? We paid $2,600 for an extra 100,000 miles and I sure as hell know that we did not get even close to the original 100,000 miles. Later that week my husband called to talk to them. He got the runaround (I am sure most of you know exactly what I am talking about here). Sooo, he went to the car lot. He was able to talk with the RODNEY **-SALES AIDA **-CUSTOMER RELATIONS MANAGER and the finance guy and he told my husband that he was sorry that he made a mistake on the information he gave us that day! What??? So he and my husband called to Toyota finance office and the lady said Yeah this is suppose to have an extended (EXTENDED) warranty. The finance guy told my husband that he will email the information to him that day. About an hour after my husband got home he still did not have an email with that EXTENDED warranty. So he called the finance guy. He was told Oh, I am sorry I can not honor that extended warranty. Are you ** kidding me??? Then we called to cancel the extended warranty and were told well since you have used 3/4 of the warranty you will be prorated at 1/4 of the $2,600 we paid for it. WTF Explain this to me... and I am a blonde but am smart enough to know we do NOT need to warranty 100,00 miles we ALREADY have warrantied. Why in the HELL would we pay $2,600 for 100,000 mile warranty when we have the FACTORY 100,000 mile warranty? We would NOT do that. We were to have an EXTENDED warranty. Do they even know the definition of EXTENDED?Hell no, they do not know crap. I will never step foot back on their lot or any lot they are associated with. They purposely lied and deceived us, the finance guy admitted it. But still got screwed. The least they could have done was given us the $$2,600 we paid for a warranty that we ALREADY ** had. WARNING---STAY AWAY FROM FAYETTEVILLE AUTO PARK--- I will tell you who to go see..the guys at McLarty Daniels. My son and husband bought trucks from them within 3 months of each other. Amazing people! One made a mistake...owned up to it...and corrected it!!! They have *****5 STARS***** from me!

I did not have much money. I live off of a small amount every month and I needed something good on gas, reliable around town & easy to fix, cheap tags, cheap insurance. I really did not care what make or model I got as long as I got one that I could afford and would be dependable enough to get me around town. It was not too big and it was not too small. Everything worked on it and thats all that mattered. Ive had a good experience overall with 1976 Toyota. Its dependable for being 19 yrs old. I liked that it was cheap and it is cheap on gas. It is easy to fix. I like older cars cause it is easier to work on, the parts are cheaper and the parts are easier to take off and on. Cheap tires too. I got a really good deal. The person that sold it to me took payments off 50 a month.I liked that it had decent mileage on it for as old as it was. Comfortable, relaxing, not too big and not too small. Doesnt draw heat in the summer heats up fast too. But old radio, old windows, small trunk and no sunroof or car seat warmers and not automatic start. Also it gets off balance & shakes cause its so old and the alignment. But insurance is cheap on it and like how I have to shift gears & how smooth it shifts. Real nice experience.

The warranty covers trip interruptions paying you up to $150.00 a day if the car is in the shop. Also $0 dollar deductible on all repairs with towing included to the closest Toyota dealership. 10 years or 125000 miles of coverage.

Several months ago, my wife took our Rav-4 to the dealership for regular service- an oil change. My wife calls me later on to inform the car had leaked oil out onto the driveway and adjacent road. The dealerships service department had cross-threaded the oil filter, causing the leakage. Several months later we received a bill from the dealership for towing and the rental car (they gave us a rental and hauled the car back to the dealership on a rollback). We, are afraid to do further business with Toyota or, their dealer. Nothing preventing them from loosing a few transmission bolts, engine, etc. Bottom line, Toyota, could care less about the disingenuousness of their partnership counterpart - i.e., the dealer. Sadly, this has caused us to consider having to get rid of the vehicle due to these unresolved issues, lack of service, lack of product support and, moreover, lack of professionalism. I am very, very disappointed. We, will never purchase another Toyota based upon this experience. As for the Toyota corporation, they stated there was nothing they could do, it was a privately owned dealership. Really? I, mean, really.

Well, it is a Toyota so I bought a 2019 Avalon XLE Hybrid primarily for its reliability. However, it has two major flaws. Firstly, it is supposed to provide 43 mpg, but actually it is a lot less. Currently, it is 34.6 mpg. Secondly, for a pretty luxurious car I expected it to have all the safety features for which Toyota is famous. Unfortunately, it turned out that it is missing Intelligent Clearance Sonar and Parking Assist. When I called Toyota and asked if these features could be installed, I was told that it was too complicated. Big disappointment.

My Venza is my favorite car so far. It has been very reliable and I have only had to do routine maintenance. I really like the sporty look of it and there are vents in the back. The back seats are comfortable and they fold down easily to provide a lot of storage space. Also, the car has good pick-up and I was impressed with the gas mileage. However, the cabin could be quieter, the road noise is pretty loud and the engine seems loud as well. My automatic locks are not working right now, either. But overall I am satisfied.

I love working with the people at Larry Miller Toyota in Phoenix. They are so very helpful, knowledgeable and supremely customer oriented. They will describe to me what the issue is, give me the opportunity To accept or reject the maintenance that is suggested. They will also tell me the cost and tell me how I can pay it or finance it and whether it is absolutely necessary at the time. I so appreciate the work that they do and the honesty that they provide. I also am very comfortable waiting for my vehicle to be serviced as their customer service lounge is awesome. Barbara

I recently leased a 2017 Toyota Mirai. I intended on using this as a primary vehicle that I would use for work and for my family. I have 2 kids, 6 and 3 that require a car seat and booster seat. As a loyal Toyota customer, who has owned and leased 13 different Toyota or Lexuss in the past, I was very disappointed to learn about how hard it was to install car seats and access the latches and buckle seat belts when using car seats and boosters. Every Toyota vehicle that Ive been in, with the exception of the Mirai has a very easy to access latch system for installing car seats. I love it because this is something parents do not enjoy doing and when we need to do it, we are usually in a hurry. However, the Mirai, to my surprise is nearly impossible to install car seats. My wife tried for 20 minutes the first attempt and failed with tears in her eyes. In order to install the car seats you need to be strong and cram yourself into the backseat in order to get enough leverage to install the latches. It takes a lot of strength and practice in order to get these in. The second problem is once the booster is installed the seats arent wide enough and the fixed center counsel is in the way of being able to buckle the seat belt. My 6 year old cannot do it so I have jam my hand in the middle of the booster and the counsel and buckle the seat belt. It usually hurts but I have no choice. I have been very disappointed dealing with Toyota on this issue. They really DO NOT CARE about this problem. Obviously there is no fix to it so they basically tell me I need to live with it. However, for $536 per month, I spend a lot of money on a car that has a defect. I have begged Toyota for help. They have not offered any reasonable solution. They basically want me to go away and stop complaining but I feel as though, I spend a lot of money to get a car that does not performed the way it should. The design is terrible, this is a safety issue that needs to be addressed because I have to use it and Toyota just wants to keep taking my money while I have to suffer.

I leased a 2012 Toyota Camry in 2012. I was not able to make payments so they took the car. Then after they sold the car there was a balance of $4,689.28 which I was not aware of. 2019 comes in and they hired Rubin and Rothman law firm and this law firm of crooks is trying to charge me $11133.56 with interest fees and according to Toyota interest fees are never charged on a closed account. Shame on YOU Toyota!!! For not doing your due diligence and hiring a bunch of THUGS to misrepresent YOU!

They are very accommodating with my hectic work schedule. They always come and talk to me to let me know what issues if any need to be addressed especially in order of importance before doing any further work.

I bought this 2010 Toyota Sequoia over a year ago with 100000 miles. It is white, which is easy to keep clean. It has been very dependable so far. It has never stranded me and I love the moonroof and the audio system too. It also handles well for a large vehicle and I feel safe in this vehicle. But it only gets about 15 miles per gallon and it is expensive to operate. It is also hard to park due to its gigantic size. I wish it had some other features on it like a keyless entry. But Toyota is a very good brand.

The Avalon is nimble in traffic, extremely reliable, required very little maintenance on 166,000 miles and very high visibility for the driver. The partition in the back seat allows you to put items with extended length like 2x4, pipes and large opening into trunk allows luggage to slip easily into trunk.

So, I brought a brand new Toyota Highlander 2017 in Louisiana. About half a year later, my family and I moved to Indiana. That when we start to go to local dealership to get our car check for every 5,000 miles. After about the fifth time we go there, they told us that the nitrogen metal valve stem caps have melted or got stuck in the tire so they cant get the tire pressure reading. They told us that we have to pay $600 to get THREE of them fixed. But that is just straight up dumb, the warranty should have paid for it. We have a 3 year warranty on the car. But, they were just repeating themselves and not offering any help. They were saying how Toyota doesnt put metal valve stem caps in their cars and they put plastic caps so it dont cease. They told us that we have to call the dealership that we brought it from to tell them about it and what to do. Well, we called the dealership and they said that they do put metal valve stem caps, but it is insulated so it dont get stuck in the tire. Pretty much both dealerships were being jerks and not admitting whose fault it is and making us pay $600 while it was clearly one of thems fault. It was a terrible experience.

Horrible customer service. This is the worst Toyota site to come to. No one offered us a chair. We have been standing here looking stupid for more than 20 mins. All the workers are sitting down at their computers doing absolutely “NOTHING”!!!! I’ve watched a woman back up out of a space and hit a Mercedes twice and none of the workers went to help direct her out of the space. The one guy that walked up and pretended to be helpful and told me where we should park never came back to help us. I will never be coming back here. With his ** looking like looking & talking like Carlton from Fresh Prince of Bel Air THIS PLACE SUCKS!!!

2013 Toyota Camry - less than 23,000 mile - Steering Column must be replaced. Dealer has provided details. I have been told a decision has been made... no return calls. Refusal to allow me to speak w/ Mgr.

Perfect car for us. Totally reliable. 84,000 miles and we have only had to replace the battery. It is a 2015. Can’t ever go wrong with Toyota! Great ride. The back seat fits 3 large adults easily. Sound system is awesome for a 5 year old car. Wish they still made them!

This is a great car. It has all of necessities that I think of a car should come equipped with. It has great fuel mileage. Theres a nice smooth ride and a lot of extra perks. Its not too low to the ground so you dont feel like youre sitting on the ground. It also has a large trunk enough space to comfortably fit 5 people. And everything inside is touchscreen. This car also comes in a ton of different colors and you can completely customize it any way you want. Not to mention affordable. And I love the way this car is easy to handle. Its a very nice overall car to have. But I would like to see more features on the vehicle well that would make it more appealing to people who like technology. I would also like it do defrost work faster because here in the cold winter months it takes forever to thaw your car out.

Engine blew a piston and could not be repaired. FRS was only 5 years old. It had less than 80,000 miles on it. Company would not help cover cost even though it happened within 45 days of an engine recall.

Hard to build a new car to order from the site. The combinations offered are too often in packages and allow very little flexibility. Exterior color choices are limited even in high end models. Site is not difficult to navigate. Not all options are available on all models making it frustrating.

Air conditioner died after 43,000 KMS. It will cost $1400 to repair I have never owned a car with an air conditioner die with less than 150,000 Im. I will never buy a Toyota product again. Time to trade in for another vehicle before something else happens. So much for Toyota reliability.

I would like to know if anyone had a ticking or clinging sound, but didnt know from where. I thought maybe I had a nail on my tire so was gonna get it checked out but didnt have a chance to due to my car breaking down and notice that day the noise got louder that day. Well my car started to jerk and smoke from my engine and completely shut down while I was entering the hi-way. Well Toyota is where I maintenance my vehicle and not once did they ever tell me if anything was wrong with my car. I have had my engine light and my maintenance light on, I took it to Auto Zone. First they had told me that it was my battery and starter. So I replaced my battery first but notice that my engine light and maintenance light will go off and on. I thought it was just the starter since It hadnt been replaced with a new one. I also notice that it sounded like the piston were working too hard... Something just didnt sound right. My husband notice that the dip stick showed no oil. So I went to PEP BOYS and did a oil change since it was just around the corner. Then the next day or two it sounded like I had no oil and showed low again, so they redid oil changed again with no cost. After that I recall taking my car to Toyota to do another oil change not too long after that. Its been almost a year since this happened with my lights and oil. Now Toyota is saying that noise that I was hearing was that something came loose inside the engine. I dont believe that for one bit. I believe it was a knocking in the engine due to not having enough oil. My oil change was supposed to be coming up at the end of November. My vehicle has been broken down for about 2 weeks or more and Toyota does not want to fix it. If something came apart in my engine I will call that a defect on their end. Im not an expert of knowing if something is wrong with my car... I would think that theyll be the ones to let me know since I maintenance my vehicle with them. I will never buy another vehicle through them!

Toyota Tercel 1995 is a very dependable, practical car for couple with few or no children. Extreme fuel mileage range. My experience 34 to 54 miles per gallon. Easily handles 75 mph highway. Perky 16 valve 4 cylinder engine. Downside, fair amount of road noise, not real cushy ride.

My 2012 Highlander. The roof is peeling! I was told that Toyota would pay to repair and now they say they wont do it! How can this not be a paint defect! Ive been a loyal customer for 40 years or more! Very unhappy??? Shame on you Toyota!

This car can take a beating and still be dependable. Its good in all kinds of weather. I feel safe in it. Especially on highways. I also like that it is a 4 door with lots of room inside. I like how I have control over all door, windows and locks and that it is an automatic and that everything works. I also like the adjustment room for both front seats and the high roof. However, I would increase the size of the air vents. When I put the back seat down I would increase the opening to the trunk. I would also make the roof a little higher and not have the seats so low. It makes it hard to get in and out of car.

My Prius is fine. However, I regret this recent purchase as I have just learned that Toyota is irresponsibly abetting the attempt to reduce emission/mileage standards. I have bought a number of Toyotas in the past and have always thought that I was helping to move, however slowly, towards the massive reduction in emissions that we achieve before further collapse makes that question, and so many others (as well as auto makers profits) moot! I truly hope that Toyotas management will consider our collective future and abandon this position - and regain my trust.

Venza is fun to drive, durable, great in snow, and comfortable to ride in, both front and back seat. It gets excellent gas mileage on the road, often over 28 MPG.

Absolutely loved the Toyota CHR from the moment I drove it. It has spacious interior and the camera is extremely useful and well placed on the rear view mirror which is super convenient. It also has great seating considering that its a MID sized car. Moreover, it has radio with Bluetooth. Driving this vehicle on a daily basis is something I look forward to. Although it has no CD player, which I get, it would be useful for those times where you want to listen to a CD. Also, I feel that the engine is lacking a little bit of power. I wish it was a little stronger. All in all, driving this vehicle on a daily basis is something I look forward to. And the experience we had at Toyota of Hollywood Florida was absolutely stellar. I would buy a the Toyota CHR again in a heartbeat.

VENZA has engine vibration between 1800 and 2000 RPM. Dealer could not identify where the noise came from and why the vibration occurred between 1800 and 2000 RPM. It has also L shape crack on the front windshield. The crack is inside between top and bottom glasses. It could be caused by the glass defect.

My mother used my car (better mileage) to pick up my daughter and once they came my car was parked in the garage with the door closed. I never questioned to check since my mom usually does this task just fine. I know her memory isn’t as sharp as it was 5 years ago but at age 62 she is showing some decline in memory. Anyway, I luckily needed to put boxes away in the attached garage and that’s when I found my car running with the garage door down with keys inside. It had been running for over an hour. The only thing that kept me and my kids from suffering was the electric features on this car kept the car from using gas to create CO levels quickly. There was some CO released enough to give me a headache but it could have been a silent killer for my family that night as we weren’t planning on leaving the home for another 30 hours. I was just questioning last week why I still pay my higher car payment on a great mileage vehicle when I work from home but now I know why. I won’t be trading her in anytime soon... it saved me and my kids lives.

I have dealt with the Ganley (formerly Geller) dealership for 40 years. During that time the service department and sales consultants have for the most part been exemplary. I was distraught when my 2013 Scion XD was totaled by a driver running a red light. No one was injured or killed; however, I could barely think straight about a replacement car both with financing and the Scions unavailability.Sales consultant, Matt **, was outstanding and empathic about my situation. He is a star when it comes to following through with every detail. Dan **, John, and Mike ** are incredible in Service. All this dealerships mechanics also work on Mercedes as it is a dual dealership - a definite added advantage. Matt advised me that the 2019 CH-R XLE would be a great car for me and take away the sting of my losing my prior car. He was correct. The CH-R XLE has beautiful styling and has so many safety features that my car insurance rates went down. Ganley Toyota is a wonderful dealership and truly represents the Quality of the Toyota brand.

I have purchased 3 Toyota vehicles. My last was a 2015 Venza LE. Its a red color. As of 3 weeks ago I notice clear spots on the rooftop on the passenger side and door. Its like the primer didnt settle correctly. I bought the car as new. Its only two yrs. old and only 17,566 miles on it. Brought it to the dealer where I originally bought it and the service manager gave me a I dont care attitude. A week goes by - no answer. Finally I called Toyota care customer service and they got in contact with the dealer. The service manager forgot to file the claim. Wow. I was so upset. That same day Toyota told the dealer that Its not a Toyota defect. I was told by the service manager its acid rain. Its a new car. I had older cars with no paint problems caused by acid rain. The primer never settled. Toyota doesnt want to fix the problem. I cant believe how they have treated me. I will never buy a Toyota vehicle. I think I might go with a Kia or Mazda.

I purchased new from Walker Toyota Alexandria, LA. When I reported the drivers seat squeaking with every bump in the road with less than 25,000 miles I was told they only repair it if it breaks! So I have new car with squeaky seat! Very disappointed with Toyota service.

My car is a Toyota and I like it a lot. It is a pretty car and the price of it was a bargain, so I am very happy with the price of the Toyota that I bought a few years ago. Features are pretty standard and the radio could be better. I am glad I bought a Toyota a few years ago. It is now running really well and the color is staying the same. It has had some mechanical problems, so I hope there are no more problems. And I dislike the radio, no electric windows and nothing is really digital, but the car was cheap. I would also like a different color like charcoal. Still, my overall experience with the Toyota is good.

Ive had my Yaris Toyota hatchback since it was new. Its a 2009 model. And I picked it because I could drive it with a straight leg. I appreciate the size of having a small car. It also had automatic transportation and good on gasoline. I very much like the fate that it has had no mechanical problems and is a small wheel base car for parking and quick turnaround. However, I would liked to have a GPS, automatic speed control, a much more comfortable seat, with satellite and inner wireless connection. Also, my car color is maroon and it gets hotter in the sun.

The Venza is a great car and I love it. I had 3 full-size vans which I drove for 25 years. I never expected to be in any vehicle smaller than my vans.

This truck is the best manual it has 160 hp. You can go anywhere cheap. The downside is they get rusty here in Canada but I go hard and weld metal to body. It is very easy and nice. The style is better than most new trucks. This is a balling whip thats great to chop.

The worst company ever!!! If you plan to buy a car, dont even go to Toyota. They are all total jerks. I called them in March to postpone my payments due to pandemic because I was not able to work and make money. They postponed my payments and they said that there was not going to be in any interest charge. Looking at my August bill, seems like they placed $398 interest fee on top of my $400 payment. I called them and explained everything and they acted like they are not from Earth and they were not aware of Pandemic. They were talking about my contract and which line of the contract indicates that I am still forced to pay interest charge if I dont make any payments. I mean are they stupid? I know if you dont make payments there will be interest fee and thats why I called them so we can extend the payment period. They did not care at all.

Toyota is a strong brand of vehicle. They have had recalls in the past but so has many others. Yet they continue to strive for the better. I have been taken good cared of by the company. For maintenance, you just have to find a good dealership or shop because that is where it can all go south! Which I have encountered recently. It can be bad when you are failed in that way. Parts do not have to always be factory parts for your vehicle to survive which will make it at times easier on the pocket. The overall conclusion is be a safe and careful driver. Dont fully depend on others to tell you if something is wrong with your vehicle. Check it often and you will have a happy vehicle!

I am a fan of Toyota and recommend people to buy Toyota Cars. I myself bought Toyota cars. I recently was looking for a Toyota Sienna LE and I spoke to Toyota Klamath Falls and they agreed to a price with me and gave me the go-ahead to come to their dealership for a van even I told them that I am coming far from the dealership more than 60 miles they confirmed me that they will sell at the agreed price. When I and a friend of mine reached there, I double checked (even though the car has scratches all over but they agreed to fix that) with them before running of my credit check, the sales guy again confirmed the same price and asked me to sign on certain papers. I did that, but, after some time he came back with a different price which was $400 more than the agreed price and said either buy on this price or leave the dealership which was rude. I decided not to buy the car on principles I didnt want myself to be tricked on this dirty trick of them. They didnt give us any copies of anything like the documents which I signed and rudely said that they are not giving us anything and leave. We called Toyota customer service but it was not available since it was Sunday. I would not recommend this dealership to anybody and beware of their dirty tricks. The VIN number of the car is **, please beware this car has scratches everywhere.