I bought a new 2013 Subaru Outback 2.5 Wagon August 29, 2013 (3 month old vehicle). In December the engine started making a squealing noise. When I took it in to be checked I was asked what I had done to the engine??? I had never opened the hood on my car - in fact I didnt know where the hood release was. It took 3 times bringing it in until one of their techs came outside when I brought it in again in January and took a look and said he knew what was wrong with it. The belts were glazing over. The pulley system was redone and the belts replaced. I thought this was the end of the problem. I contacted their main headquarters in New Jersey and after working with customer relations was given a 100,000 mile warranty. I am so happy I did this because the engine problems didnt end there.In August of 2015, my engine light came on - I pulled over and called the dealer and was told if it was the flashing one to not drive it and have someone tow it. It wasnt the flashing one and wasnt told I could continue to drive it. I drove the car to the dealer and told them I wanted it fixed. It was under warranty. They replaced a sensor. They had my car for 5 days. I picked the vehicle up and drove it for about 3 days and the light came on again. I took it back to the dealer, they gave me a loaner vehicle, couldnt find the problem (after having it in the shop for 2 weeks), turned the engine light off and called me to come get it. I picked it up and drove it for about 3 days and the same thing happened. I took it back - they gave me a loaner vehicle. When the service manager called they said it was a vacuum problem - and it was how I was braking. I said that was not possible. I got another call, the service manager told me that it was dirty and the catalytic converter was dirty too. He asked where I was buying gas and told me that I should only be using gas from Costco, Shell or Chevron 92 octane (even though the manual says otherwise). They said they would get a data recorder from Subaru and it would take them about 3 days to get it - I was told I could keep driving the loaner or pick up my own car and drive it and bring it back in when they got the recorder. I chose for them to keep it until they got the recorder. I didnt hear anything for 2 weeks. On a Saturday the service manager called and yelled at me that I hadnt picked up my car. I asked if they had the data recorder yet and he said no. They wanted me to be driving my car so the warranty would run out. On November 6th they called and said they had gotten the data recorder. I was already home from work when they called. I picked my car up on the 9th. Three days later the light came on again. I took it back to the dealer. They called and said they think they corrected the problem. The rear sensor was replaced.I dont believe they would have done any of it if I hadnt contacted their headquarters. It took over 3 months to get the problem corrected. Because of how I was treated by the dealership and the reliability of the cars, I will never buy another Subaru. Subaru does have a class action lawsuit against them now for the excessive oil burning issue. Their remedy is to give an extended warranty! Its not worth it!

Subaru Forester 2015 - I have tried many times to get SOA to fix my bumpy and nauseating CVT. The dealerships I have brought it to dont seem to do much to investigate. The mileage is exactly the same as when I drop it off and they cant find anything. SOA Corporate refuses to return my phone calls. I am left with a car that is pronounced and bumpy especially around 1500 rpms and deceleration. Im angry that theyve done nothing to correct the issues and I am left driving around a horribly functioning car, with the dealerships doing nothing but treating me badly.

I brought a 2007 Forester new, changed oil according to the owners manual. It started using oil from the first change. Now with 73,000 miles its using about 3 pints of oil per 5,000 miles. I took it to the dealer and they were unable to explain what was happening. I feel I should dump this thing before I have bigger problems.

I was driving South on I-90 near Janesville, Wisconsin and noticed that my hood was not fully latched. I knew there was a Subaru dealer in Janesville rather than waiting until I got to Rockford, Ill another hour away. I pulled into the dealership and explained my problem. Soon Jim the service manger was at my car looking over the latch and cleaning it so that it now works perfectly. The entire visit took less than 15 minutes. I was then sent on my way at no charge. My wife and I both have 2014 Foresters and we love them. Our encounters with Subaru service departments have always been very positive. This latest encounter with Jim reinforces why we are Subaru owners.

Subaru Tribeca 2010. They need to give me a new vehicle - I bought my car use at dealer for 12k. Problem appear right always but dealer said it nothing wrong with the car. Lack of knowledge about auto I trust them. 1 year later when all the warranty expired, that problem start to expand, I just got my car towed to auto shop because engine wont start, fuel pump need to be replace, air system need to be replace, bunch of stuff need fix due to the recall and engine noise is very weird. I didnt know Tribeca is a discontinue model. If I had know earlier I wont bother to buy the car. I have spend more than 2000k to fix the car and the value I got for it now is 8500, they really need to take back the car. I dont care about the payment I made in that year, I just want to be free from this nightmare.

Have had a 2010 Subaru outback for 3.5 years. Have done all required maintenance at subaru dealers. Had a gold plus” warranty for 1st 70k, sunroof stopped working at 71k, no love from Subaru. 1800 quoted for complete replacement of unit. 133k, took it to dealer for high pitch whine in front right. 2 hours later was informed that the cvt trans was failing and needed replacement, dealer quoted 7300 for a rebuilt from subaru or a used trans (salvage) for 3300. Warning: if you have a little old person driving a subaru with over 110k you might want to tell them that 7300 is not a good investment in a car with only 113k. These cars are supposedly supposed to last 250k or more (if you can afford these types of repairs) obviously I should have known that going in but I thought the new 2010-14 subies had all these great improvements. I have never towed anything and driven this outback anything other than gently, too bad loved the driving part, great on snow but can’t afford these types of repairs. Pleaded my case with North America Subaru, they would knock the 7300 down to 4200 at a subaru dealer. So that means the little old person would have been probably paid 7300 and I can see that happening. Short story is a tranny shop is going to put a used one in for 2500 parts and labor (friend of a friend). Maybe I just am not used to modern cars since my family has a camry with 198k and I had a tundra with 178k, 12 and 14 years old with no major mechanical repairs. Soon to be Subaru-free in the Midwest.

We have a 09 Outback that has weather stripping falling off the back door. We took it to Ganley Euclid, OH about 3 times and they said we have to live with it. Next, we have both lighters/chargers that have pulled totally out of the sockets. I cannot believe everybody that paid $30,000 for a 09 Subaru Outback is putting up with this poor workmanship. We have owned 20 years of Subarus and have lost our commitment to them.

I have been denied for a warranty work for a Certified-Pre-Owned car that I own which only has 18,000 miles. The car has been broken down in the middle of the highway, and vehicle has not been starting since then. The vehicle has been towed to the nearest local shop and it has been there for roughly 4 weeks now (since 09/09/16). The local dealer (Subaru of Tacoma) has informed me that vehicle has experience “engine seizure” meaning that engine has failed operating due to lack of oil in the engine. I have given them all of the proof of the maintenance record, and they sent it to the Subaru of America to get approval for warranty work. I have waited patiently for 3 weeks for dealer to get back to me, but they have not been very communicative with me. So, recently I have decided to call Subaru of America myself to figure out whether or not they have received the proof of the maintenance record to proceed with the process.They have told me that, they have received the file, and told me that they have decided to not provide with warranty work due to “lack of maintenance”. They have stated that, it is my fault for not regularly changing the engine oil, which it has been done every 6,000 miles or 6-month according to the owners manual. In the manual, the Powertrain Limited warranty is 60,000 miles/5 years and I was dumbfounded to hear that they won’t do it since it is my fault for lack of maintenance. This is not only an engine problem, but also a safety hazardous concern. When my vehicle stopped in the middle of the highway in I-5 state highway intersection, I was scared to death as I was afraid someone might rear-end me real hard. I could have been seriously injured or even cause death on that day. When I called 911 for help, I waited in my car with the emergency signal on for 35-40 minute hoping nobody would hit me from the back.I can’t understand how there wasn’t a single indication that indicated the driver how low the engine oil is there in the motor. Not a single gauge popped up alerting the driver that there is low or no engine oil. No check engine light, No low oil light, no Nothing. It just stopped in the middle of the highway endangering my lives and the other. I have 2015 WRX STI, and I had this vehicle for 4 months till this problem has occurred. I have bought this vehicle thinking that the Subaru is reliable, durable and worthy brand that customer can trust and drive without stresses. However, now I’m faced with need of new engine replacement to the vehicle which would cost more than $17,000.Im wanting to approach this problem thoughtfully as possible and legal way to receive fair service that is promised in the owner’s manual. I’m writing my story down here hoping to get a help, and to collect information on if anyone else is experiencing same problem as I’m. Feel free to send me a email on my case. Thank you for reading.

I purchased a used 2002 Subaru Outback from Diamond Auto, 8213 Ritchie Hwy, Pasadena, MD 21122, 410-544-2496 on February 11, 2012 for $6,289.00. I initially contacted Diamond Auto on February 2, 2012 about the car, which I put down $1,000.00 security deposit to hold the car while they supposedly made repairs. I test drove the car and advised Milton of the repair items I immediately noted that needed to be fixed. Diamond Auto (Milton) informed me on February 11, 2012 that they had made the repairs and the car was available for pick up. I picked the car up on February 11, 2012 and stroked a final check to Milton for the balance due of $5,289.00. Milton stated if I noted any additional problems with the car, to bring it back. While driving the car home and a few short days later, I took the car back with a list of problems with the car. Oil leaks, alignment, check engine light, C02 sensors and rotors squealing. I explained to the owner that I could not keep running back and forth from Owings Mills, MD to Pasadena, MD about the car. The owner assured me that he would resolve all the vehicle defects and have the car delivered. A month later, the owner contacted me stating that all the repairs had been done and to get my address again. I gave the owner my address and he said he would deliver the car by a certain day. That day came and I had not heard from the owner or anyone from Diamond Auto. A few days later, Milton left me a voice message stating they didnt have a driver, etc. The owner contacted me a few days later, confirming the address again and to advise me that the drivers were on their way with the car. Also, he had assured me that he drove the car home, etc. and that everything was okay. A day after they dropped the car off, the check engine line came on again. I took the car to the Subaru dealer to learn that the CO2 sensors were not the problem, but the catalytic converters were bad. Also, the source of the continued oil leaks was a bad gasket near the converters and the timing chamber. They also revealed other defects that needed to be addressed. They quoted me a repair cost of $3,200.00 total. I could not afford that. I took the vehicle to Meineke. Meineke confirmed the converter issue, but also said that the left CV axle was bad too. They would also have to degrease the engine to pinpoint the exact location and source of the leakage. The total replacement of all the defective parts and related services totaled $1,398.00. Meineke also revealed that someone temporarily tried to mask a safety issue with the coils with Permafix versus replacing the bad parts. I contacted Diamond Auto today to advise them that they failed to make all the promised repairs and deliver a defect-free vehicle. You dont sell the car first, then make necessary repairs, etc. after the fact. They knew this car was in bad shape, but sold an unsafe vehicle anyway. They continue to take the position by telling me to keep bringing the vehicle back, etc. My position is they should have fixed the car properly before they sold it, not after the fact, and I should not have to continue to waste my time, energy, efforts or risk me and my families lives by driving an unsafe vehicle. Thats a poor business practice, thats misleading an unknowing customer and they put me and my familys lives at stake by knowingly selling an unsafe vehicle.

I bought an Outback 2017 model on July 2016 and decided to spend more for the convenience of having the ability to set interior temperature of the car before I go in by having the remote start option. The car manual stated that if you set the A/C or heater setting the way you like it before turning the engine off, you should be able to have the same setting when you turn the engine on using the remote start. My car did not do that. I brought the car to the Subaru of Glendale, California on January 20, 2017 and the service advisor told me that it only works for the 2016 and not the 2017 model. When I told him that it did not make sense that a newer model would be less capable than an older one and that the feature is clearly stated in the 2017 manual, he promised to call me on Monday or Tuesday of the next week because that day was a Saturday and he cant get a response from Subaru of America. So I waited and no call came. Today (Wednesday 1/25/17), I gave them a call and was told that the advisor was busy and that he will give me a call. After a while I called again and was told the advisor was off-duty! I called the service supervisor and she said she would connect me with another advisor to help me. I was put in hold and after a few minutes, the line was cut!!! I called again and again, I was promised that somebody would call me back and as I am writing this, no calls! They were so good when I was buying the car, and you think that I was planning to buy the Impreza for the wife next month! Hell no! This will be my first and last Subaru!!!

2012 Subaru Foresters engine has blown and dealer says I should have checked oil often! What?! No engine light, no low oil warning, no nothing, and I am to blame? Less than 50K Miles on the vehicle, regularly serviced at the same dealership, and the swines want to put the blame on me. Its a known problem, and Subaru refuses to acknowledge it. Good to join the lawsuit.

My 2005 Outback with less than 85,000 miles on it has had both CV joints replaced (my expense). Also, the rear axle bushings were replaced (Subaru paid). Last week, I had to have the rubber bushings in the control arms replaced along with the stabilizer links and wheel realignment was performed due to the work on the control arms. The parts were about $80 while the remainder was labor charges. The total I paid with a 15% veterans discount was $694.60. The total labor was $657.78. The car was in the shop for 3 1/2 hours or a cost of about $187 per hour. When I called North Brunswick, NJ Subaru about what I considered an exorbitant labor cost, I was told that it didnt matter how long the work actually took, but that they worked for some book that tells how much time each job should take. We are all being ripped off because this is, as the service manager told me, an industry-wide policy.

2 days later, the call taker from SOA did send me the language of the contract, so I am satisfied. I also received it from the dealership in NY, so I am pleased, but I dont care for having to dig to find the actual language/details of such an expensive item.

This car is a death trap and Subaru will do nothing about it. We really liked the car until about a month ago the gas pedal stopped responding in the fast lane. Just started coasting; had to get to the shoulder with no acceleration. It suddenly started working again. Drove it straight to the dealer. They had it overnight but couldnt find an issue due to no error code being produced. On the way home it did it again. No response in the gas pedal. Again, had to coast to the shoulder. Drove it right back to the dealer. This time they have it 2 weeks and replace the entire CVT assembly. Driving home from work the next day, it does it again. Take it straight in. Now theyre telling me there is nothing wrong with my 3 year old, 30,000 mile Forrester. To top it off, Eric from Subaru Corporate made it seem like Im making the whole thing up. I dont even know what to do. I cant put my kids in this thing.

I would give negative stars if I could. My family has owned 3 Subaru vehicles because we believed their lies about it being a safe and reliable car. We have young children. Never have I entered a car thinking there is a possibility that the engine will suddenly die and then burst into a raging fire. It is a miracle I am alive. It is a miracle our 3 year old is alive. Subaru and their lawyers are only offering credit for a new car. Seriously? Never will we buy another Subaru. Buy a Subaru if you’re okay with dying and your family dying just by driving their car.

Bought a 2015 Subaru Outback 3.6 on Jan 2015. Never had a car like this before. To think that they supposed to be reliable. On its 30 month or about 40k miles the engine went dead, on a warm morning weather. Attempted to jump start but to no avail. Road service responded and attempted to jump start but unsuccessful. Finally towed to Bill KOLB SUBARU, ORANGEBURG, NY. BATTERY AND MASTER FUSED CHANGED. Gregg of service dept said, maybe an interior light was left on. But could not be, once alarm was pressed it shuts everything off. Charge - $524 - 180 for battery and 300 for labor for finding the problem - a blown master fuse. Were supposed to be computerized now but it took them 3 hrs to diagnose the problem. Im very very disappointed with Subaru. Thinking of trading it off before it act out again in peculiar situation with my entire family on it.

Love my Impreza--its my second one. Comfortable, feels safe, lots of well thoughtout extras. I researched a few dealerships before buying/servicing--some do it better than others. All in all, would buy another and recommend.

I purchased my first new car in July 2014. I test drove a lot of cars and the Subaru drove the best so I purchased a 2014 Outback. My last two vehicles, I purchased used Toyotas with low mileage and paid them off. I still own and love my Tacoma. I took the Outback to California from New Mexico. I visited friends and drove Highway 1. I was enjoying my road trip and after 3,000 miles, the oil light came on. I immediately pulled over and checked the oil and it was low. I put a quart in, the light went off, and I headed for home. I called the salesman that sold me the car and asked if there is a break-in period I did not know about. The salesman told me the car should not use that much oil and to bring it in for an oil test of 1,200 miles. I did so. At 1,200 miles, I called the dealer and was told nothing was open for two weeks. I took the car to another dealer in town and was told they had to start their own oil test after I was told on the phone by the other dealer the consumption test could be completed by any Subaru dealer. I start a new oil test with this specific dealership. I park the new car and drive my Tacoma to work. During Christmas, I took the Outback to Texas on a road trip. I drove the car 12 hours to and from my destination. Plus a week of all over the state, a few hours here and there. On my return trip, the oil light came on again. I put a quart in, the light went off. I called the same dealer and took the car back. I far exceeded my 1,200-mile limit and the girl checking me in scolded me for putting oil in and said I would have to start a new test. This made me angry and I started to get curious about the runaround. I lose my temper and tell the dealership if they dont fix the problem, they can have the car and Ill stop paying for it. I did not purchase a new car to keep spare quarts of oil in the back. I call for the service manager and he tells me we should have done better. He did not have an attitude like the girl at the counter. He told me Subaru will not do anything unless I complete the oil consumption test to their specs. He told me the manual states that the Outback uses a quart every 1,200 miles. I started thinking about that one. If the 2.5L engine holds 5.1 quarts, uses a quart every 1,200 miles with recommended oil change is at 7,000 miles, I am negative oil at oil change time. Again, this does not make sense.I go online and Google it. The first page is full of Subaru oil consumption articles. I had no idea that my problem is a universal problem and that a lawsuit was filed against Subaru for oil consumption and defective rings. Now I understand the runaround. An article in Motor Trend states Subaru dealers are telling owners that the oil consumption issue is normal and that normal usage is 1 quart every 1,200 miles. But with a new vehicle, this kind of oil consumption is definitely not normal. Owners who are experiencing excessive oil usage can take their Forester, Outback, Legacy, XV Crosstrek, and Impreza models in and ask their Subaru dealer for a consumption test. They will then change the oil free of cost, and ask you to come back in 1,200 miles. If the oil usage is over their acceptable specifications, they could replace the piston rings. The Outback performs beautifully. I purchased the base model 6-speed standard. The Outback is roomy and pleasure to drive. Unfortunately, I now have to convince the dealership to fix the problem. I did not purchase a new car thinking the rings would be defective and the engine must be rebuilt. The car consumed oil on long trips with the cruise control set at 73 to 83 mph driving for 12 to 14 hours straight.I will not take a trip like that for another six months. I will park the car and wait for the next road trip. I also want to make note that on my first road trip, the Outback got up to 28 miles per gallon on the highway. After the first oil light incident, the car gets 23 miles per gallon at best. I am very upset with Subaru. I will be paying for this car for the next five years. I will be driving my trusty Toyota Tacoma 2.7L 4-cylinder with 179 thousand miles on it. The Toyota is not as comfortable and does not have all the bells and whistles but has never used oil and gets 26 mpg. My first new car at 46 years old and I made the wrong choice. The hassle with the dealership, I wish I could give the car back and spend my money on a Toyota.

I have a new 2017 Subaru Outback. The dealer has already replaced the radio/GPS hardware. But still the GPS is too slow to react to drive instructions. It tells you to exit a ramp after you pass the ramp. My wife noticed it too. You would think every company offering a GPS would have mastered a GPS system by now. After they replaced the unit, it is still too slow. Interior is very cheap too.

Has late night purchase, gave finance manager $15000 cashiers check us and additional $2000 cash to get my monthly payment down below $400/month. After reviewing my paperwork couple days after, realize they added $1000 to my agreed purchase price. Before confronting Jay, salesperson, about this problem I went through my car details including the price he gave me. Two separate times he agreed with the price he had given me by phone on more than 3 occasions before I committed to purchase. This price was the original price Jay told me at the beginning. After he reconfirmed his and my price two additional times, I told him that I had given extra cash during financing and told him exactly $1000 added to my initial price. He hesitated, then said it was the changed figure. It was obvious he was covering for finance and Moe sales manager.So I gave Jay and Moe a week to come up with solution... Long story short they didnt. So contacted GM, Jobe **. He said he would find out info and get back to me... He didnt. Finally got him on phone week later and he told me he had talked to owners and he has good and favorable news for me, put me on hold so he could get my paperwork. After holding for short while, unidentified person came on phone asking if the could help me..(?) I told them I was holding for Jobe. That he had asked me to hold awaiting answer for my situation. Person, Moe, sales manager, said Jobe was in a meeting. That he wanted to know how he could help me(?) Not wanting to rehash again with someone who had previously refused to do anything for over 10 days after knowing of problem. Since then... I contacted Subaru of America for help communicating with Glendale Subaru, Jobe, GM because he refused on 3 separate occasions to take my phone call. Plus I called Lane ** general sales manager. He didnt return my call. I asked Moe, by email twice to relay the owners and GMs solution, but he and GM refused to return my call. Now he told corporate Customer service agent trying help me get info that the GM and Owners had decided. Its become obvious the GM put this $1000 cash fraud back on Moe... Because Moe, Glendale sales manager, refuses to relay this message. Seems likely he is directly involved in this late night fraudulent buying transaction. I would advise ANYONE looking to purchase a Subaru... I 1000% would never do business with Glendale Subaru!! They protect and cover for each other with dishonest transaction. From GM by washing his hands of the situation by not getting involved and leaving it up to his dishonest sales and finance department to get out of this situation alone. In my opinion, Jobe lacks a backbone because he refuses to talk to dissatisfied customers. Yet he blows smoke up peoples rear, by saying he and his dealership are honest and he wants to make thing right and wants to make sure THEIR customers are happy. The GM and THEIR sales staff at Glendale in my opinion are ripping off THEIR owners $$... Very very unhappy Glendale Subaru and Corporate Customers service for allowing this GM to say he is happy with his dealerships customer outreach (ha ha) towards me. Dismissing all my attempts to get him on phone and to complete telling me his owners good and favorable decision. Absolute appalling customer care and outreach. What a rotten egg dealership. Makes me wonder how much $$$ they have defrauded other customers. Ive consulted other car dealers, GMs and previous Subaru Dealership owners. They know exactly what happened. They told me its obvious the GM, Jobe, knows too. He doesnt want to write a check so he just told culprits, his finance and sales to handle the situation they created. BOTTOM LINE. This lack of customer care and outreach to take care of this issue. Receives 1 on scale of 10 for honesty and true care for all customers. I know now I was foolish to give Glendale Subaru any cash. Especially at last transaction of work night. That further explain why the finance manager stuck the cash $ in his pocket... Thought that was highly unusual.

This car is the best car on the road. It holds its overall value and is most certainly dog tested and approved. I have hit a deer a couple of years ago and there was hardly any damage to my car. It gets great mileage and proven itself in various weather conditions.

I own a Subaru Forester. Bought for a vacation to AZ. It handled great at top speed and was very good on gas. The auto is very comfortable on a long ride. It doesnt tire you.

This car has so many safety features. I can’t imagine driving without them. It fits my lifestyle and I can drive on any terrain without an issue. I am very happy with the amount of space this vehicle has also.

13 Outback Premium PZEV- Bought new in Sept. 2013 at Moore Subaru in Peoria AZ. This dealership is great and has treated me well. My outback has nearly 29k miles and has been enjoyed. Car is garage kept at home & work & ALWAYS gets good gas...usually Shell premium, NOT because it needs it, but because it has the highest concentration of cleaning agents. Im a geek about keeping it clean and take care of it because I love it.Ive had it in dirt, mud, water, rocks, gravel and it has always done fantastic. I drove it past the finish line of Four Peaks Trail past Saguaro Lake with 3 people & AC where we saw only ATVs & a few Wranglers. Also had some fun climbing on loose dirt & rocks with the VDC off...car does more than some reviews show. Manual even says to turn VDC off in certain conditions...If you keep your MAF sensor clean & use a high perf. Air filter like K&N, performance is noticeably better. (Never cleaned & re-used one...) Climbed the 17 with 4 adults, 1 large dog & luggage with no issues. Love my car...only regret not getting the limited with nav & eyesight. My wife just got a new Crosstrek from the same dealership...

I purchased a 2013 new Forester in 2014. Almost from the start my oil light was on. The service department told me it was my imagination so that should have been a red flag. After complaining at every oil change for months they finally replaced the sensor. Oil light still was on. Fast forward to 2017 replaced sensor again and the light is off. However, now it seems I have no oil ever! I always bring my car in for service exactly when its scheduled. Every time now for the entire 2017 and 2018 period I have been out of oil. They did an oil consumption test and happily said all was good. Last time it was in they put a statement on my invoice that says I need to check my oil at least twice a month! I have 50,000 miles, the car is 4 years old and Should not have to do that! I have gone 900 miles since the last oil change and Im out of oil! Plus the light hasnt come on. I think they just disconnected it. Im done!

Subaru MADE good vehicles... But, then they went cheap. My 2013 Forester burned oil worse than an old WWII airplane... Its normal, Subaru said. Traded it for a 2015 Forester, no more oil burning issues, but now a crappy CVT transmission that bucked, stalled and hesitated upon acceleration all the time... Its normal Subaru said. Well, no more Subarus for me. No more CVTs for me. Got me a Toyota Rav4 with a normal automatic transmission and ZERO problems in many miles ever since.All of these CVTs are junk and causing problems, just Google CVT Problems with Nissans, some Toyotas, Subarus, etc, etc., and be ready to read pages upon pages of negative reviews. Many manufacturers like Subaru and Nissan have current class action suits pending. What a joke! To gain maybe 1-MPG, they jeopardized the goodwill and loyalty of their customers. Good to know that many other companies have not gone this way. Maybe thats the reason they have top sellers like the Toyota Rav4 with a normal automatic transmission. Do yourself a BIG favor, avoid headaches and stay away from CVTs at all cost!

I had a 5 year old Legacy Outback with just over 60k miles, very well maintained. The transmission broke down completely while I was on vacation and it took over a week to fix and cost $3k. Absolutely no help from Subaru on this, even though that year and model had a history of tranny problems. My wife also had catastrophic transmission problems with her Subaru. Needless to say, we got rid of the Subarus and have enjoyed total satisfaction with our Honda, Toyota, and Lexus vehicles. Beware the dreaded Subaru transmission!

Blown head gaskets at 27,400 miles. 2012 Outback, top of the line version, so granted, its not a new car, though we dont drive hard, have aged out of teen drivers, and follow service schedules. We live on a public transit line and this car has never, ever been used in rush hour traffic. Has anyone ever heard of any car, Subaru or otherwise, blowing head gaskets at mileage this low? Truth be told, this is our 3rd -- and no doubt last -- Subaru. None have made it to respectably high mileage. Theyre junk for high traffic suburban and urban driving. RIP, Subaru.

I received yet another recall letter on my 2006 Subaru Forester from Subaru dated 11/11, this one for the front lower control arm. The letter said to contact the dealer immediately as it could cause a crash. I am told that the earliest date that the Subaru dealer in our area can deal with it is at the end of April, 2012 because the parts that need to be replaced are back-ordered. If this was the only time this happened I would not be so upset, but I keep getting similar notices along with malfunctions such as the steering column which stopped working, computer malfunction and rusted wheels that happen every few months, and which are very expensive to have repaired.

These guys don’t care about you, your car, or your experience. Not at all supposed to see the low rating. Thankfully before I submitted my application to be a Subaru of America ambassador, they showed me their true colors and let me know that they were not at all concerned with their customers or with having integrity. I hope I never have to call them for any reason ever again.

Clutch failure on 2015 wrx with 120 miles less than 24 hrs after. Dealership states it was owner inflicted since they gave pictures of this happening and it was from rally and review. The car would go into reverse but no other gear had it towed and will meet with Subaru tomorrow though they have stated that they will not honor warranty and we must pay for a new clutch. Will find out more tomorrow.

There are no common sense option packages. Either the WRX comes with too few options or none. Big difference in lease rates from dealer to dealer. San Francisco Bay Area dealers are very inflexible but they talk a good game. I had one local dealer tell me they had the car then I went in and it did not have the one elusive option thats on the website: The Harman Kardon system. I had the Burlingame dealer hang up on me when I did not agree to purchase one in stock. He said “You need to order it” then quickly hung up before I said a thing. I have bought several cars in my life from different companies. Subaru behaves like its a Porsche or Lamborghini dealership. Even Audi is more flexible and respectful.

My wife was driving our brand new 2014 Outback. She went slightly off the road and attempted to engage the break release to allow the four wheel to kick in and get out of the small depression she was in. She couldnt get it to work. She called a towing service. They came out and a young man got in the car and engaged the transmission apparently thinking that by moving forward and backward he could get the car out without pulling it out with the truck. In a few minutes the car started smoking and within a few more minutes flames appeared that couldnt be put out with the tow truck fire extinguisher. The car burned up-a total loss. It was a frightening experience for my wife and makes us wonder how this car could possible erupt into flames. Anyone out there with any insight?

To say I have had a bad experience is an understatement. Week one, battery dies leaving me unable to open the rear hatch to access my dog crates. Month 2, my AC dies (in the summer... I live in Texas). Battery continuously dies, replaced multiple times. Advised that battery drain has been addressed, pure lies. Tailgate latch breaks (remember dog crates mentioned before?) 17 months, Transmission goes out- even though multiple sources prove that the 2019 has multiple tranny issues, dealership tried for 2 weeks to make me pay for the entire new transmission. These are just a few of the issues Ive had. ***Not a dog friendly car!!!

With a 20+ year old Subaru and a 3 year old one I have unbelievable confidence in this brand. Other than an alternator failure there have been no issues. The number of winter situations they have gotten us through is a start, but the new ones safety features instill security and confidence.

Ive had my 2015 Forester for a year now. There are some things I like and some I really dont like. I have put 20,000 miles on the car and havent had any mechanical problems. It drives and handles comfortably, and did well with snow and ice last winter. However there are a number of small irritants. One of my biggest issues is the upholstery. I try to be careful, but it is already seriously stained and starting to show obvious wear. No other vehicle has ever shown wear like this. The panels on the doors look dirty and wont come clean. My dog stepped one time on the padded cover of the storage box between the front seats. He left several permanent dents and the plastic coating tore. Hes ridden in several other vehicles without anything like this happening. Also the finish on the steering wheel where I grip has worn off. I also find the headrests to be remarkably uncomfortable, and its not really possible to sleep in the seat. The worst problem is that when the air is dry, as it usually is in eastern Oregon, I cant get out of the car without getting a static electric shock, just strong enough to be mildly painful. Every single time. I try to slap the door as I get out to prevent it from hurting, but I sometimes forget. This happens occasionally in other vehicles, but rarely. As minor as this seems, its annoying enough that it may prevent me from owning another Subaru. Another thing that probably shouldnt matter is the mileage indicator. I really like this except for the fact that it always shows me getting 1.5 to 2.5 miles more per gallon than I really am. I find this extremely irritating. I also hate the fuel gauge, which is a line of small gray squares which are difficult for me to see. Also the speedometer is smaller than I like, with markings close together and the 5s not indicated. Also, the windshield has cracked all the way across even though I never noticed it being hit by anything, and there is no rock ding. I resent that Subaru did not give me the option of deciding if I wanted a fancy anti-theft system that requires a very expensive key and, if you try to use a duplicate, will cause the computer to crash and cost several hundred dollars to repair. I am cynical enough to think that this was not done for my benefit. I would be perfectly happy with an old unchipped key that costs $2 to duplicate. I also dont like that only one door on the car can be opened with the key and that if I use the spare key to unlock the door the alarm goes off. Every single time. There is supposed to be a way to prevent that but it doesnt work. I also have issues with the mileage. If I drive on the level at about 45 mph, I can get as high as 30 miles to the gallon. But if I get on the freeway and drive 65 mph to Portland and back I wont get over 25 and have gotten as low as 19. The sticker claimed 29 highway. Also, though I live in a town with no more than 10 stoplights, if I do any driving around town my mileage drops like a rock. Also if I go up even a moderate hill. Finally, the clock and temperature gauge are not consistently accurate, the speakers vibrate unpleasantly if you turn the bass up, and the cup holder has broken for no apparent reason.

Worst experience with this car. I had many other cars that never gave me problems. Decided to buy a brand new 2016 WRX STI. After 3500 km driving it, it had to have a $2500 fix on the car and now I wake up to the car not cranking. Tried boosting it but its not a battery problem. I should have gone for a Hyundai, at least it wont give that issue at 5000 km. Not complaining about the dealership, they have been helpful but complaining about the car.

42,000 miles on Impreza Sport, gone through two sets of tires. Subaru does not recognize this problem. Local dealer ignores it. Dealer where I bought it says there is a problem. Time to get it out to the world. Subaru did replace first set of tires but said thats it. Anyone else with this problem?

Unable to use cell phone with 2015 Subaru Forester because there appears to be no way to take advantage of contacts/phone numbers contained within either an iPhone5 or an HTC M8. Forester does NOT have a NAV unit. It appears to be able to accept manual insertion of contact on a one at a time basis... a task I am unwilling to undertake. I am interested in any recommendations that will allow calls to be made from either phone using contact names.

I bought a brand new 2009 Subaru Forester with a 5-speed manual transmission. From day 1, I had problems getting into reverse. It got so bad, that at times, I could not even get into reverse. Complained many times to the dealer and their response was it was normal, nothing was wrong with the car or that it had to be broken in or it was me. I finally brought it into the dealer and they told me, that they would have to take apart the transmission and Subaru will inspect it. If they deem it to be customer abuse then I would have to pay $4000.00 to fix it. Of course I opted not to do it. But to make matters worse, the engine had no pick up. I had to floor it and it still would not go. What a lemon! I would never buy a Subaru again.

The car chargers are faulty. They keep blowing up now twice in few months. Every time I have to waste a whole day to fix them. They keep trying to convince me that the problem is with my adaptor but thats not true. I have used the same adaptor for 10 years with my last Toyota with no problems. Needs to be fixed permanently. What an annoyance.

Purchased my 2017 Subaru Outback in May, 2017, and rear power liftgate has worked only intermittently since then. Dealer fix in June (Don Beyer Subaru, Alexandria VA) didnt help, and problem continues. Contacted Subaru USA about power liftgate problem, and they said that I had probably inadvertently disturbed the liftgate height control on the dash, and should fix it myself by consulting the Subaru manual, which I did, and the steps suggested in the manual again resulted in a continuation of the liftgate operating only intermittently, or not at all. This is not acceptable in a brand new vehicle. Subaru USAs answer shows that they are aware that there is a power liftgate switch problem and they dont have any corrective action, other than to fob off their problem on the unfortunate buyer. An inoperable rear liftgate is a massive inconvenience, since the rear storage/carrying area is rendered useless. Dont love a Subaru, will never purchase another or recommend to anyone.

Its a Subaru. Really close to the safest car on the planet. Its our fourth. Saabs including an Aero convertible, Nissan 350Z. Fast (at least to 50mph). And safe, safe, safe.

We are very disappointed with our first Subaru. Weve had it about 3 months and I cant count the times we were coming out from shopping and the rear hatch would not open no matter what we did. No 65 year old should have to load groceries by crawling to the back from the passenger door. The dealer wants you to bring it in to reset it every time but after searching this major issue online I found a way to reset it myself. This needs to be addressed by Subaru, its such a pain as well as some other features that dont always work. Im about ready to take it back, thats how frustrated we are with it. First time buying anything but Ford or Chevy products the past 45 years, that wont happen again.

I bought a brand new 2013 Subaru Crosstrek in April of 2013. The first week I owned the car the oil light came on. I took the car back to the dealership and they advised it is just a break-in period, and it is expected. I found it a little odd, because I previously owned a brand new Nissan Xterra for 9 years, and not once did the oil light come on, nor did I EVER have to add any oil. Also, my brother-in-law, who is a Toyota mechanic, just recently advised me that a brand new car should not burn any oil and they should have replaced the engine when the problem was first noticed. Anyway, my vehicle now has 79,000 miles on it and I have had to add 1 quart of oil every 1200 miles. There are no signs of oil leaks anywhere. I just took it to the dealership last week to find out why I am going through so much oil and they told me that there was no oil in my engine. The oil light didnt even come on. So, the dealership advised they would need to monitor the oil. They put fresh oil in and told me to call when I drove it 850-900 miles so they could get me in to take a look at it. I called at 850 miles and they told me they could not get me in for 4 days. Well, that will put me over the 1200 mile limit because they have to check the levels between 1000-1200 miles. I advised the very rude service rep, Chuck, of the situation and he advised if I go over 1200 miles that I will have to start over, which means I will have to pay another $73 for an oil change and that just so conveniently puts me over my extended warranty of 80,000. So, either way I am screwed. I will never ever as long as I live buy another Subaru. And Southern States Subaru in Raleigh, NC needs to seriously hire individuals with better telephone manners and customer service skills. He would not work with me in any way. They are the idiots that told me to call after I drove it 850 miles and now they wont even get me in. Everything about my Subaru experience has sucked! I will definitely go back to Nissan when I buy my next vehicle.

New 2017 Subaru Forester with 2500 miles when has a small puncture while driving about 40 MPH. I immediately stopped the car and changed to the cheap junk spare. My local tire dealer examined the tire and said he could repair the puncture easily but the sidewall was delaminated rendering the tire unusable. Since he is a trusted friend, I value his opinion and the delamination was obvious. Subaru is selling cars with these junky Yokohama tires. Its my life and my familys that they put at risk selling this junk. I purchased the new Subaru based upon reputation and never thought to check the tires. Im now out $145 for a new tire as well as the inconvenience. Fair warning Subaru - I do not forget and I do often comment.

Great vehicle. Runs great and has good gas mileage. I love the heater and air conditioner. Also, I have friends that have bought the same model and they spoke highly of it. I definitely would not want to trade or sell it. Would recommend it to a friend and would definitely purchase another one.

I am having a terrible issue with my 2011 Subaru Outback paint rusting. It is only on the top of my car and the top of the hatchback. I have owned many cars for this long and never ever had an issue with paint. I have spoke with the dealer and Subaru and they will not do anything about it. I live in the south where the weather is mild.

Subaru Outback Impreza 2013 - Around seven months ago, I heard a scraping sound coming from the right side of my car as I was driving. When I pulled over, I noticed the front of the side bumper was dragging against the ground. Completely horrified, I had my passenger lift it from inside and hold it in place until we could get to her place where we taped it (to avoid further damage) until I could get it to the dealer. At the dealership, they sent me to Parts, and told me that this would need to be filed under a collision repair, and that the part they needed to order and paint would either be $600 out of pocket or a collision incident through my insurance. As it is a leased car (and did NOT interact in any way with any sort of collision), I was hesitant to pay out of pocket, but decided that was the best move. Until....A week ago, I was driving with family in town. When we got to our destination, and after a few trips back and forth from the car, to unload our possessions, did we notice that the frame around the light in the front of the car, a grey frame that must be no more than 14 by 10 had completely fallen off and was nowhere to be found. We checked the other side and saw that its light frame was still there. Same side as the side bumper incident but of course, nowhere near the part that had previously become loose.(Frankly, Im not sure how the side bumper was ever secure, because if you take a look at whats against the vehicle frame behind where its supposed to be, there are a series of small plastic knobs that seem too flimsy to carry such weight. In fact, we really thought we might be able to get the bumper back on seven months ago because it seemed that easy and there was no damage to the bumper, aside from some scraping it had endured against the road. A few of those knobs were bent and broken, from the inside, so I really thought that when I took it in, they would see this was an internal issue.)Alas, thats not what happened. And like I said, I offered to pay the $600 when the part came in. It took several months to get that call and at the time I did not have the money to pay, so I put it off. Then, this past week, when the light frame mysteriously popped off the car, I called the service manager at Subaru and was greeted with a very rude response. He did not understand how this could happen, as, Parts just dont come off cars. Well, sir, they do. And they have. And I cant be the only one!He questioned if someone had popped it off and taken it. I laughed. When? While Im in the grocery store? At night at the foot of my driveway? I live in a house, in a quiet neighborhood. And that part was still there before we took off on our trip. No. This likely happened while we were on the road. The real question is: Should a pot hole in the road or a rock or anything on the surface of what were driving on be the reason why a part just pops off? Probably not.With that said, please respond if you have had ANY issues with your Subaru where parts suddenly pop off, especially on the exterior of the car. Light panels, frames, bumpers. I didnt even know it was possible for this light frame to pop off like that. I was questioned repeatedly as to if there is any damage around it, and though I kept telling the same story, I was asked if there was any kind of an accident. There wasnt. And when I take it in to the dealer, they will notice that. I understand where they are coming from. But, Id also like to come in armed with evidence that this CAN happen and DOES happen to other Subaru drivers.I am a two-time Subaru driver. The first vehicle was a leased 2011 Outback Sport, same make and model, and I drove it across the country twice. Zero problems. Ive had this vehicle for under a year, and Im already dealing with parts falling off. Once again, please respond if you have had any similar experiences. It will make a better case. I appreciate it!

We purchased a 2016 Forester in October 2015. In June 2017 we were hit on the passenger side causing our Subaru Forester to be totaled in an accident that also resulting in an emergency c-section. We paid $24,000 to buy a brand new model and drove it less than 2 years before accident. During the accident I hit my head hard against the side and no airbag deployed. I have had painful headaches since and am seeing a physical therapist for head and neck pain. The body shop that inspected our vehicle told us the airbags should have deployed based on the fact that we were hit directly on the passenger side where the side sensor was. We waited over 6 weeks for Subaru to inspect the vehicle and get back to us with an answer about airbags. They gave us a very generic response that because we were hit at an oblique side angle the airbag may not always deploy. The next vehicle we buy brand new and spend $24,000 on will certainly have working airbags in any situation. It is federal law to have airbags in vehicles, to have a scenario in which the manufacturer can declare the airbag may legally fail is baloney to put it nicely. Before the accident we absolutely loved our Forester and I truly wanted to be able to say that the Subaru company was helpful to us during a rough time. I felt we were ignored and all of my husbands attempts to discuss our situation were handled without care. I would have liked for someone to have spoken to us on the phone directly instead of feeding us generic emails basically saying there was no answer and we had to wait. I would have liked to have known the $24,000 vehicle we invested money into might have bought us more care when being in an accident and being left without our car with a newborn.

They charged me $84 for wiper blades! They changed the brake fluid in just the reservoir and nobody does that. For another $80, Ill go to another mechanic-parts store from now on.

What Fool I was, I thought Subaru Pre-Owned Certified meant that I was likely to get a decent car. So foolish of me. I know the saying “buyer beware”. Well Dear Santa Fe fellow buyers do beware and go somewhere else. Subaru Impreza 2015 $20,000 39,000 miles Pre-Owned certified. I thought if it said I had 50% of my brakes when I bought it that it was safe. I should have known when the blades on the wipers were shot even though they were checked off on the two page Pre-Owned Certified document. Should have given it back then. The brake pads are shot, and apparently have been since I got it. Which is what the brake light flashing when I make a right turn means. Almost $500. Major safety issue. They advertise a car wash with every service, but for me, only if I ask. The AC got “fixed “. it worked for one evening. The same issue happened with “Auto Start”, it was fixed and broke within 10 days. It was fixed again yesterday. They fixed the brakes for free after a winter of driving on dangerous snow-covered steep narrow twisting dirt road. The kind of road Subaru is good at it, with brakes. Everyone who drives my road blanches when I mention Subaru pre-certified bad brakes. Tried to trade straight across, they wanted to up sell me. Then I got rear ended in a hit and run, now it has had an accident. Can’t wait to dump this car. Don’t buy from Honda Subaru they happily sold me Pre-Owned Certified a car with dangerous brakes. “Buyer Beware”. So is everything else checked off on the pre-owned certified an error as well? Go To to Hueberger in Colorado Spring, or to Toyota, CarMax, Sweet Motor Sales, the funky places on Cerrillos Road. Avoid Subaru Honda!! And stay away from Gregory **. They fixed the brakes, as I drove home everyday of a snowy winter, but not the relationship. Avoid this dealership and Greg **. BUYER BEWARE.

I have own 25 cars in my life, I am 54 years old. Never had any engine failures. But my 2008 STI just blew up.

Purchased 2015 Subaru Outback... Wonderful car!!! Except for the SCREEN on the sound system (radio). Over time, the screen becomes filled with squiggly lines (looks like ^^^^ hieroglyphics). When any bright light strikes the screen, it becomes almost impossible to view... Everything. Had replaced by dealer, but the problem returned. Dealer says its Common with this car. Is anyone else having this problem? Did anyone else get a fix? I can definitely say that this issue will STOP my wife and I from getting another Subaru.

I had a 2003 Subaru Forester. Like so many people, I purchased it based upon its reputation. Car ran fine for many years. At 129,000 miles the head gasket went. This cost several thousand dollars to repair. If you google Subaru Head Gasket Problems you will find many people with the same problem. Subaru claims to have fixed the problem in 2007. At 170,000 the car started leaking oil. At 184,000 miles car developed another oil leak from the engine. The cost of repairs for the leaks was in the thousands. I finally decided to trade in the car for another brand. Some things that you may not know about Subaru: Subaru has a reputation for leaking oil. There are 2 class action suits against Subaru because the newer Subarus burn oil. Subaru claims that it is normal for a car to burn a quart of oil every 1000 miles. Google Subaru Class Action Suit.Many of my friends that talked me into buying a Subaru have also abounded the brand for having similar problems. We have discovered that Subaru oil problems are difficult to fix whether you bring the car to the dealer or an independent mechanic. One other quirky item I learned when being a Subaru owner - tires must be replaced in sets of 4. I had good tires with 20,000 miles on them. One got ruined by a nail. I ended up having to buy 4 new tires otherwise I would have run the risk of damaging the car.

I bought a used 2016 Subaru Forester with only about 20k miles on it, still under warranty. I was okay at first, now I notice how harsh the ride is. I can feel every bump in the road! Is there something wrong with the shocks? Are the shocks adjustable? Is there someone with the same vehicle experiencing the same thing?

I own a 2008 Subaru Legacy, best car Ive ever owned for this area of the country. Due to very cold and heavily snowed New York (Catskill Mtn region), you tend to notice your windows being frosted over for a while to defrost during winters. I never thought twice that build up on the inside of my windows was anything other than caused from the extreme cold temperatures here in NY, and as a new car you just sometimes dont take notice to those things.As the years pass, MOST cars get dings, and dents, and repairs... but recently because it’s not a place that you would just take notice to UNLESS you are someone who hand washes and waxes your car on a daily basis (in my opinion), I noticed severe (massive) paint bubbling across the whole top (metal paint area) above my windshield from one side to the other. Now, I would never had noticed this if it had not been from the obvious ROCK CHIPS which have hit the bubbling, and yes made this paint bubbling break open and look like it’s caused due to rock chips. The surface is not a layering rust to where it is corrosion rust that would break away if tapped on. It’s more like a start to corrosion rust that has not started the eat through process. Upon closer inspection it looks to me to be from POOR windshield seal and thus NOW knowing the reason for such poor build up during the winter on the inside of my windows. Well I guess the rock chips are completely different way up at the top of your roof than on like say your hood or around your grill area... HAHA, what a joke. I take very good care of my car. I’m asking for a proper inspection and a paint job after a corrosion protection - not like Subaru can’t afford it. This MAY just keep me from ever buying a Subaru again. The dealership had the audacity to tell me to trade it in and let it be someone else’s problem. NICE.

After Subaru replaced the left caliper bracket with no results they set up new appointments with the factory field agent. Took a couple weeks but they re-looked at my rumble and confirmed it was still there. Using sound sensing device and several test drives they decided to replace the sway bar end links. The only thing they heard after that were the brake pads. This fixed my problem near the end of Jul 2015. But it is now Nov 2015 and the problem is back. Apparently, the brake disk pads float in the brackets with clips (according to Subaru service guys) and you will always hear some rumble. Well if that were true I would hear it on both sides, not just the left. So, back to Subaru service again. They had indicated to me a few months ago that because of the documentation to date, they would still honor further repairs with warranty even though my vehicle is now out of warranty. The issue is not resolved, but apparently this is the only way to update my review on this site.

I purchased my 2013 outback in June 2013. In June of 2014 with 18000 miles my check engine light came on. The dealership diagnosed two burned out catalytic converters. They fixed the issue under warranty but it took almost two weeks. A month later the check engine light came on again for the same issue. Again it was fixed under warranty but this time had the vehicle almost a month. In August 2014 the low engine light appeared and I found out about the engine consuming oil that seems to be a common issue with Subaru. Three months later the check engine light appeared again for the same issue as the two precious times. This time Subaru replaced the entire exhaust system and had the vehicle over a month. The low engine light seems to come on and go off whenever it feels like it. This vehicle definitely has an issue. So very frustrated and dont trust the reliability of the vehicle. I love the way the vehicle drives and handles but just dont trust that long term it wont have more of the same issues. This vehicle will be traded in for something other than a Subaru. :(

My cousin recently bought a car at the Brunswick Subaru Dealer. She got everything she wanted. The next day the dealer called back and said they accidentally sold the car to her at too low of a discount rate and they would like her to come back and resign a new purchase agreement $5000 higher than the original agree amount. I would love to see the contract in writing with highlighted areas where the said mistake was made and a full explanation of the numbers as to how it was a mistake along with the highlighted areas in the contract that give them the right to cancel the previous agreement for a new agreement. I also referred her to my attorney hoping he can find her a good consumer protection attorney.After complaining about the experience on Google reviews I received a response to contact the Sales Manager Mike **. I relayed the message to my cousin. You had the privilege of talking to Eli ** who was rude demanding that she return the car or re-sign a new purchase agreement. Personally this whole thing sounds shady to me. How do you mess up your own purchase agreement when spending half a day with the buyers only to let them take the car home and call two days later demanding more money for their own failure of properly reviewing their own agreement.Im not sure what will happen or if this will be resolved at the dealer. I just want people to be aware of this dealer in Northeast Ohio and the tactics being used. Maybe a word of advice to the dealer if they ever read this negative experiences. Get around much quicker and to the owner hire customer centric Sales Managers who are willing to own their mistakes and meet the customer half way instead of losing a customer for life and for the brand cause we definitely do not feel the love.

Overall, I am a happy Subaru customer. I just wanted to let everyone know what the issue is with my vehicle. I purchased my 2014 Outback in February 2014. Since then, I am on my third head unit to repair Failed Connection on the receiver unit for my blue-tooth. Not a big deal overall, but when you drive many miles, its a necessity to have. Im worried that when my warranty is up, the cost to repair the head unit will be astronomical since they have to replace the entire piece instead of the bluetooth module. The dealer has been really great getting me into a loaner car, but it makes me nervous about the cost of the repairs when my warranty finally gives out. Has anyone else had problems with the bluetooth in the Outback?

I bought a 2008 Subaru Outback for my 21-year-old son in May 2013 with 61,000 miles. Before my purchase, I had the car inspected and was told the head gasket was leaking. The dealer finally agreed to split the cost with me. My son travels 2,000 miles to school in Montana and has had two oil changes over the seven months that we have owned the vehicle. He had the local dealership inspect the vehicle before heading to Chicago for Winter break, and he had to have one of the front axle boots replaced for $400. On the way home with no warning in the middle of North Dakota, the oil light goes on and the engine dies. The local mechanic wanted nothing to do with Subarus, so my son took the Amtrak home at a cost of $270 and I shipped his car to Arlington Heights, IL at a cost of $775. I sent it to the dealer I purchased the car from and they said the issue was not the head gasket, but the oil pump, and I needed a new engine costing $4,200. Both the North Dakota mechanic and my local mechanic that I trust said the head gasket was leaking as well. The dealer did not agree and would not give me a new engine and Subaru USA declined any responsibility for this poor excuse for a vehicle. After reviewing several websites on Subaru customer complaints, there is a common theme of oil leaks and bad oil pumps. I have owned many vehicles in the 47 years that I have been driving, and have never had such major problems. There should be a huge class action settlement for Subaru owners. I will never buy another one and will voice my displeasure with anyone who will listen.

It is a great all around vehicle. It is unique, all wheel drive, excellent gas mileage, very comfortable, really fun to drive, handles well, very durable and dependable. Also, it is only a four cylinder but had a lot of get up and go. Love the all wheel drive and the excellent gas mileage as well. However, it is on the small side and is not as easy as some cars to get in and out of. Sometimes the maintenance can be costly and timing belt change every 80,000 miles is a must as well.

It is 2014. I have a 2007 Subaru Legacy which has 79000 miles on it. I have taken impeccable care of this vehicle only to have it diagnosed this week with the need to replace the head gasket. Where is the recall on this? Why should the consumer be responsible for Subarus negligence of their poor quality? I firmly believe this should be fully paid for by the company, Subaru who boasts of their high quality product, etc. I think mine and any other person who has had to replace this part should be fully 100% reimbursed for the cost. I urge Consumer Affairs to reach out legally in this matter. Please include me in the claim.

My 2012 Outback just got a new transmission after 75,000 miles. Im very dissatisfied. When I shift into park its rough, makes like a clunk sound. Makes me wonder how long this one will last!? Ill never buy another Subaru. Makes me wonder if it was done right? Of course they say its fixed and better!! What a joke! I think a bunch of us should get together and place a class action lawsuit.

Bought a 2014 Subaru Outback from them that was a Subaru certified used car. I’ve had nothing but issues with it. I reported to them that there was a loud screeching sound intermittently the day after I bought it. They said they drove it and didn’t hear anything. I brought it up multiple times and they said they inspected everything but couldn’t find an issue. Brought it in for the same reason recently and they called back and said that rust on rotor made grooves in the brake pads. I asked if they could replace just the brake pads and they said no we have to replace the rotors. I wrote their service manager asking for the $65 inspection fee to be waived and honestly I want a full refund for the work. $550 for rotors that I didn’t need or want is ridiculous and I’m not sure its legal. The rotors cost around $70 each and the brake pads $20.

I have a Forester, it’s a great car except for when the engine light and cruise control light goes on at the same time making the car difficult to drive. I have had this issue 6 times now from 2009-13 and each time I go to the dealership where I bought the car, they say the issue has been fixed but there are always added expenses such as my hose has a leak or etc. Obviously, if I had this issue 6 times, then issue hasnt been fixed. I have been told by the dealership this isnt an ISSUE and that the time lapse in between visits to the dealership are so far apart I shouldnt worry about.When I had this experience for the 6th time this week, I thought writing to company and saying, Hey, when are you guys going to figure this out? Its been five years and a lot of money and no one seems to be able to help me. So today I decided to do a little research. There is a whole site on topics about this issue going back to ’07 all the way up to my last entry… I am still researching. This issue is a big issue, Subaru. Wake up!

Blind spot sensor not functioning. Has been at Subaru Superstore in Chandler, Arizona for one week. Service manager returned my call claiming to know nothing about a car they had in their shop for a week and were either unwilling or unable to fix. Found out through a third party (if you can believe that?) that they have decided to order a new sensor but are not certain that will fix the issue. The car has only 3,000 miles and the dealer seems disinterested. Also, Subaru Corporate Customer Service has not even acknowledged my complaint.

I bought a used Subaru Impreza 99 at a local used car dealership in Jax, FL at National Automotive on Blanding Blvd. I had test drove it a lot that time! Well, after only having it for 2 1/2 months and a lot of break downs and a bad oil leak, my motor getting hot and smoking! It finally broke down and then my engine locked up and now thanks to them, I have no car now!! It was always checked on, always adding oil and when I put $10.00 in for gas, it barely even gave me a quarter of a tank!! It ate gas like nothing and I didnt have the money to keep putting in my tank!! This car is a piece of crap!!! Dont buy any Subaru car whatsoever!! I dont trust no one that sells them! Theyre a rip off!!!

Our well maintained 2006 Subaru Outback with 75,000 miles needs the head gaskets and rear main replaced. There is no excuse for this. We have 3 Subaru wagons including a 1999 with approx 200,000 miles that has never required this. We have always told people how great they are - will no longer do so! Afraid our 2007 will end up with the same issue! We have discovered this to be a common defect with them. There should be a recall!

I put down a $200 deposit, still havent gotten the check that they promised to send over 3 weeks ago. The manager Erik ** was rude and completely apathetic to anything I spoke about. I would never send anyone here.

One of my Outbacks tires were punctured. I had to go to a tire shop to fix it. They said I need tires from the same company and I have to change two at a time. I agreed and two tires were replaced. In a month the difference between front and back tires caused the power train to become damaged. The dealership said that whole transmission needs to be replaced, but because the manual says that no more than a 0.25 should difference is allowed between tire thickness, there was no manufacturer guarantee. They said that there is a light on the Subaru dashboard that signifies it: If the AWD is flashing, driving can damage the power train. As soon as you can, park in a safe place and check your tires to make sure theyre all properly inflated and the same size. It never went flashing.Subaru is the kind of car that is supposed to drive in rural areas, farms, forests. If there is a difference in tire diameter in such a small amount – it should not damage the car to a point of a price that is a third out of the cost of the car. If there is that possibility, a warning should be posted on the dashboard, because it is major a damage to car. In this field – Subaru failed completely.

I purchased a 2006 Subaru B9 Tribeca last year (2012) from an original owner and was happy using it until one morning, the hood just popped up, slamming on the windshield while I was driving. Luckily, I was on a local street and was alone on the road so no accident happened, but my windshield was destroyed and needed replacement. Last month, the hood popped up again while I was driving at 55 mph and destroyed again the windshield. Luckily, again, no accident happened and I was able to stop and go home safely. I believe this model has a defect on the hood latch and Subaru should have recalled this a long time ago. See attached windshield repair receipts as proof of what happened.

Our 2016 Subaru Outback seems like it is possessed. On Monday, July 27, 2016, we were parked at a restaurant when our daughters noticed the rear liftgate opening on its own. At the time, the only people with the keys to the locked vehicle were me and my wife, who were both 75 yards away inside the restaurant. Neither of us was handling our remote keys. It seems highly unlikely either of us accidentally hit the remote button.Since we were staying at a hotel, I disconnected the battery so that the liftgate would not open overnight. Once I reconnected the battery, a whole host of other electronic issues started. Half of the readouts on the dash intermittently stopped working. They were the information display between the tachometer and speedometer, the readouts associated with the air conditioner and the map display and GPS. The clock, which worked when reconnecting the battery, then was stuck at 9:19 a.m. The right front remote window control only worked from the passenger side, not the drivers side.So, we drove straight to our destination three states away, not stopping or turning off the car since it had taken three seconds to start after battery reconnection. I was unsure if the car would restart again. We drove to the Subaru dealer in Normal, Illinois. As expected, the problems cleared up as soon as we hit the dealership service bay. The dealer spent a hour wiggling wires under the dash and driving over bumps along with putting it on a code reader.We got a PNF--Problem Not Found-- diagnosis and we left the dealership very disappointed. I parked the car two miles away, went into the house and returned five minutes later to find the liftgate again open wide. At that point, I abandoned the remote-entry key and used the key that did not have any remote features. Unfortunately, once I unlocked the door, the car alarm began honking and was only silenced after starting the car.At this point I am considering selling our Subaru with only 3,000 miles on it. We have already endured a painful recall of its steering column and now this liftgate issue. I have zero confidence in Subaru and this vehicle keeping my family safe. I am writing this only to alert other Subaru owners who may experience similar problems in the future. Maybe I can trigger a similar national recall as the Subaru owner who had the steering defect.

Purchased 2012 Subaru Impreza from a reputable dealer with 50k miles. I have had the car 9 months with no issues. On 2/25/16 we had freezing rain and ice. The car slid on ice and did 2 180s before it stopped on an ice pile. The next day the car was making a whining, grinding noise, which got worse over couple days. Took it to Subaru dealer who said it needs new transmission. Tried to get insurance to cover but claim was denied as appraiser did not see any external damage to tranny case. Quoted $7500 approx to replace transmission. So much for reliable car.

We purchased a used 2011 Outback with 175K miles from a private party. Higher mileage for sure, but at a decent price and we needed an AWD vehicle. We were told how great Subarus were, especially for snow. After a few months the car started sputtering from a stop, and multiple warning lights would come on... Blinking A/T temp light (even though it wasnt driven far enough, or hard enough to overheat), cruise control, & brake lights, and the CEL would stay on!!After some research I came to the realization that this seems to be a problem with Subaru CVTs. So much so that Subaru extended the warranty on them, but did not do a recall. Great for buyers that fell within the time/mileage limit, not so much for everyone else that have these issues later on. The transmission shop is trying to find a solution that is (relatively) inexpensive. Because the price for a new, or rebuilt CVT is around $7,500, getting transmission issues on anything but a newer model (which would still be under warranty) would mean the car is basically a throwaway unless you want to buy a transmission that cost as much as the car is worth.

I genuinely like the idea of warranties but have always found they cover next to nothing. As a woman with little mechanical background, warranties offer the false promise of safety and help where none is likely to be found.

I will like to share my exp. with my Subaru Outback 2013. Buy it brand new in 2013 and at 20,000 miles the dealer have to swap the engine because oil consumption problem, but now since engine swapping there is noise on lifters and they says is normal because the block is bigger. 1st time buying a Subaru & last time. I will better go back to my Honda dealer, not second mistake with Subaru again.

I purchased a brand new 2014 Impreza 2.0i Premium a year ago. Within the first 1500 miles, the low oil light came on, and found it was a quart low. Was willing to give Subaru the benefit of the doubt the first time, but sure enough, 1200 miles later the oil light came on again and I had to add another quart. Since then, Ive had to add a quart every 1,000 miles like clockwork. I brought the vehicle back to the dealership and requested they look at it and do an oil consumption test. They refused to do anything, despite still being under warranty, claiming that this consumption is normal. When I expressed my concern that these were the same symptoms indicated in the lawsuit and subsequent recall, they told me they couldnt do anything because my model year was not included in the recall, and that they wouldnt even look at it unless a recall is issued for my VIN number.I followed this up by pointing to the Subaru owners manual which describes excessive oil consumption as after the break-in period...more than 1 quart every 1200 miles. In reply I got a shrug from the service manager. Last fall, I wrote to Subaru Corporate, along with calling customer service, and was told this was an issue I needed to take up with the dealership itself. Ive since gone through (on average) 4-5 quarts of oil between each 6k mile oil change interval. Ive never experienced such blatant disregard for customer satisfaction from a car company. Having been patient for the past year, Ive now lost any hope of Subaru providing the service and support needed to resolve this issue, and for this reason have been forced to take up my concerns with the law firm handling the class action suit of last year.

I bought my new 2014 Subaru Crosstrek and it had steering and handling issues. Two trips to the dealer where I bought the car no troubles found. Feels like a new Crosstrek. Tried a different dealer service center. Test drive can not reproduce problem. At 11000 miles I had my local alignment shop check it and the alignment was out and one tire was not true. That tire is now on the back and can no longer be rotated. Top it all off, I find out dealer service centers are not required to have wheel alignment equipment by Subaru of America. This is my 3rd Subaru and the first 2 were great cars. This one feels cheap. Has rattles and the overall quality has gone way down in 10 years. The car sure doesnt feel planted like it has all wheel drive. Buyers, if youre looking at this car stay away from internet chat rooms forums because you will get nothing but sales people telling lies about how good their cars and the company are. Judging by the complaints here Im not the only person.

Our first experience at Subaru City was great, we loved the car and we decided to buy the new Forester Sport, the cars sale representative was amazing and helped us with everything we needed to feel comfortable, which unfortunately due to covid they didnt have stock, so they ordered the car for us with all the modifications we wanted (as per Subaru website), we signed some paperwork and waited.Everything Was okay until yesterday, the pick up day! The day you should expect will be a great experience picking up the new car. When we arrived the employees we dealt with to get to this day were amazing with us, great customer service! We then signed (SIGNED) all the paperwork to finalize everything, they get our car keys and went with us around our (new to be) car to show us all the specifications, functions, etc... Until one of the employees came to us and said we wouldnt be able to get the car! (When the keys and paperwork was already in our hands).Continue to explain due to a problem that our car was having (since day one we stepped on Subaru) they would need to review with the mechanics to know if the market price would have to change or how much would be to fix (which in the employees words could be up to 10k) - we were looking for cars for months, all the dealers first question was about this problem with the computer in the car which doesnt affect the car engine performance at all - and all of them also said, we cant give you a market price for the trade in until we know how much it is to fix this problem, and JUST THEN start a contract. However at Subaru was different, one of the staffs saw the problem, went to next door to ask what would be the market price, and came with 30k WHICH WE SIGNED IN THE CONTRACT. The employee said they would understand if we didnt want to follow with the contract after knowing how much the cost would be.This morning my partner received a call saying that the problem was going to be 3.1k to fix, and possibly more to pay for repairs if it wasnt the cause, my partner needed to pay it upfront as they couldnt put in the contract due to all the arrangements already done. My partner decided to walk away from the car deal as the employee explained to myself and my partner yesterday that its understandable, which my partner wanted to get his car back, to fix the issues (yesterday we didnt pick up the new car, we had to leave ours there, and get a loan car which they gave us a near empty tank car which my partner had to put fuel in), and this same employee then said that its a little bit more challenging than that to break the contract now after mentioning we can back out of the deal due to the inconvenience.So now, we are currently without our old car, without our new car and without knowing what is going to happen. I also remember really well, during our first paperwork signing that one of the employees said that the market price for our car would change ONLY if we had an accident during the period of waiting for the new car or something that WAS NOT reported at that day happened to the car. The experience my partner and I encountered with the experience customer manager was terrible, Unprofessional, disrespectful, careless, not trustworthy, non loyal to the contract we signed. We were in contact with SUBARU City for at least 2 and a half months, since day one they knew everything about our trade in car, and their employee wanted to do all this in the minute of the key handling. Congratulations, you ruined what should be an amazing experience for a couple.

I just recently got a 2005 Forester. I love it. I have only had to do a couple very minor things with the engine, and it runs smoother than ever. @Dan from NC, you can ship that car up to Michigan if youd like, haha. Im wanting a WRX motor for my Forester anyway, lol.

Hi this is Subhkarmanjit **. I’m from Barrie Ontario. I bought Subaru Impreza WRX 2015 pre-owned certified hardly 4-5 months ago. I maintained my car properly did services on time. I got it on 95,000 kms and driven it all way to Vancouver hardly 4400 km one way. I heard some weird noises. I checked everything. I thought it was just driving it too much then after everything was ok I kept driving it until I driven back from Vancouver again 4400 kms all the way to Barrie Ontario then it’s also my daily drive car and I work in Brampton so I drive it from there to Barrie daily. Like 2 months ago I started having issues with my car. The engine lights started showing up and then my car started smelling like something like burning rubber and out of nowhere. And the rpm was like going up and I felt like clutch was slipping on 100 kph and high rpms and my gears were little stiff. It’s not like that I never driven standard car before. I know how to drive standard. This is my third Subaru. I had 2001 Subaru Legacy before twin turbo then 2004 WRX and this is my 4th manual car. I sold my Jeep and got this WRX. I have this extended warranty from Subaru dealership when I bought my car for almost $3400 and I took it to dealership as I was told everything is covered in warranty so I went there. They diagnosed my car and after an hour service department told me it was just faulty o2 sensor and my clutch was started roasting and gears were stiff. When I asked them will they fix everything they said no they can’t fix o2 sensor until it completely dead and clutch is not covered as bumper to bumper warranty or my full warranty says everything is covered and they did nothing. They just erased my all the faulty lights and charged me $121 for just looking at car and I had to pay ask them to fix my clutch in few days because they asked me to pay either for parts or labor and they told me they will give me appointment for another day so I can come and show my car again and get estimates. I waited. They never contacted me or called me. Then on 3/12/2018 I was on highway 400 at midnight around 12 am. I was coming from Toronto back to Barrie when I was changing my lane from right to left suddenly there was big blast under hood and my whole motor was blown and it was big black smoke on whole highway. I couldn’t see anything and also smoke was inside car. I was on 100 kph and suddenly motor started making weird noises. I was so scared and was alone. I pulled it over to side and opened my hood. Saw big crack in engine near the alternator and everything was hanging even belts pulleys and was big crack in motor and oil spills coolant everywhere. I called my brother and other friends because I inhaled smoke and then my car was broke and I was alone. I called tow guy had to pay him $200 to tow it back. Next day I Went to Barrie Subaru dealership and they told me they will cover everything as I have full warranty and they will take report to SPP and they said they will contact me but they didn’t. I took all my tools and stuff from my car and got rental car. Since then they didn’t contact me. I had to contact them and now the thing is they said spp checked and they approved my repair and said motor will be replaced. I checked everything online did research and asked my friends as new WRX motor cost from $6500 to $10000 and with transmission and used ones from $4500 to $7000. I called Subaru dealership on 22/12/2018. They said they can’t fix the car. The repair cost they is gonna be $23000 and if I pay $6000 from my Pocket they are ready to fix it. They told me my car market value is on $15000 and that’s wrong. I got my car valued before and from Barrie to Oakville dealerships. My car still value still stands at $20,000 to $22,000 and I’m so pissed hearing it. At this point that it’s been almost 23 days my car is standing at same spot. It’s not neither getting fixed or took cared. It’s snow season and my car is almost started catching rust and other things is how can a car repair cost $23000. I’m mechanic too. I know everything I have 3 yrs experience too worked in 2 different countries. This is my biggest mistake. I bought Subaru. I wish I would’ve never bought it. It’s not getting fixed anytime soon almost gonna be month. I’m moving soon to other province. I tried to reach everyone. No one is ready to hear me so I’m writing this email. Please help me up with something or I will take this to court. I’m already so stressed about my life and then my car. I already have so many problems to deal with. Please do something soon or replace my car or something. I’m totally tired to going to dealership and contacting them again and again. Thank you.

Gas mileage rated 27/36. I am getting 21/27. What is going on? I got rid of a 2011 Kia for the same reason. Now, what do I do? You can contact me by email. Thank you.

Had a 2013 Impreza, from day one it was consuming oil. Brought it in for three different consumption tests that the dealer recommended. It had a crankshaft sensor issue, a burned out O2 sensor and never once got any of my stuff resolved under warranty. Never replaced the crankshaft sensor because the dealer failed to find the fault and I replaced the O2 sensor before trading it in. Dealer and Subaru was worthless. It consumed 1 quart of oil every 1500 miles, puffed blue smoke, had a noisy front end clunk going over bumps and failed to get even close to EPA MPG due to engine issues. Engine ran rough, dealer saw it for 4 times each consumption test and a few times for each additional problem, no action ever taken, no offers for trade-ins, nothing. Just barely squeaked by the test. Would never purchase a Subaru again. What a hassle. The independent shop did more than Subaru ever did and recommend that I dump it and pick up something else. Owned it for two years, and nothing was ever taken care of. It was an absolute turd, ruined the entire experience for me. Traded it in with a swapped O2 and topped it off. Good riddance.

Bought a 2009 Subaru Forester XT with 40000 miles. Was good till about 50000. First was a camshaft position sensor which I got SOA to pay for after some heated discussion. Next came a blown turbo - no help from my dealer, Patriot Subaru, or SOA. Cost $400 - did work myself. Now 2000 miles later, the car sits with a blown motor. Once again, no help from Patriot or SOA. They had the nerve to offer me a $500 credit toward a new Subaru like Ill buy another one not to mention I owe $15,000 on the POS! Dont buy Subaru!

On my 2012 Legacy, the check engine”, flashing Brake light and the traction light all come on at odd intervals. The dealer has been able to fix this on a temporary basis by changing plugs, checking the compression, and cleaning the fuel injector system. All of these work for a short time but not permanently. Subaru America refers me back to the dealer that has not been able to solve the problem. Anyone have a similar problem and what was done to correct it?

Well I finally got to drive my 2019 in a descent storm that came through the Sierra Mountains on Saturday the 12/7/19. We started in a downpour and ended in a downpour and snowing in between, I am talking approx 1 of rain per Hour and heavy snow going over the Echo Summit. I have been living in the snow area for about 40 years so I considered myself kind of an expert with snow driving. What I dealt with so far -- First of all the car itself handle excellent on the snow didnt even have to put Crosstrek in XMode. Know for the downfalls -- 1.) Headlights kept getting blocked by snow accumulation. I had to stop twice during the 80 miles through the snowing drive part and clean them off. 2.) Eyesight stopped working which didnt affect the car driving. 3.) The temp gauge was stuck on one temp probably due to the snow build up on the front of vehicle. 4.) the Fog lights were not an option due to snow accumulation on the front of the vehicle. 5.) Right side of windshield got snow build up due to the wiper wasnt built to clean that far over to the right.

My son Jake was killed in 2013 in a Subaru Outback in Montana. The commercial Subaru has on TV when they show a smashed up Subaru and all they say is THEY LIVED OR THEY SURVIVED. Well my son didnt live! Do you have any idea how disturbing that commercial is to me??? Every time it comes on the TV I relive the day I got the news my son was killed in a Subaru. Please, is there any way it can be taken off the TV? Im sure Im not the only person that has lost a loved one in a Subaru.

After driving a 2001 Forester we were so happy to get a newer version. We bought ours in February, it is a manual (2013 Forester) which we felt would only extend the life of a vehicle that has a reputation for a long life. Last week we got stranded, the clutch would not work, it would not go into gear. We had it towed to our mechanic who told us it was a common issue with manual Foresters where a part of the clutch breaks within the transmission and destroys the transmission. Subaru knows this is an issue because they have part that you can buy and install to prevent this from happening to the next clutch and transmission you put in your car. Wait, yes I said it... They have not FIXED THE ISSUE. They put a band aid on it and only AFTER you put a different transmission in.The Subaru is past the powertrain warranty of 3 years or 50,000 miles and we didnt want to pay $400 to get it towed an hour away at the nearest dealer so we had our mechanic fix it... Who by the way fixes TONS of Subarus. You would think Subaru would care about the little guy that helps them sell the reputation of their brand, the customer who shares the reputation of their brand, or THEIR BRAND! I called Subaru and they told me they would not talk to me, let me write a letter, review my situation, NOTHING because I didnt tow it to the dealer 45 minutes away when I didnt even know what was the issue. We cant do ANYTHING to help you is what I was told.I am thoroughly disgusted that they know they have an issue they dont fix and just keep taking our money. Instead of me telling everyone what a wonderful brand Subaru is, I will be telling them this story... You would think they would give me the money I paid for the used transmission just to shut me up and keep me as a customer.... But I guess they have enough customers and dont need me. Your loss Subaru.

Heading to the highway, going about 35-40 MPH, the hood flew open and hit my windshield. Thankfully, it did not shatter it, but did crack it all the way across. I call Subaru headquarters and they pretty much said, Too bad for you! I called the dealership and they pretty much said the same thing. The tech at the dealership said I must have opened the latch from inside. Not sure why I would want to do that while I was driving! The car had been parked and locked in my driveway before I drove it so there was no chance of it being tampered with. I feel there should be an investigation into a recall, as it seems I am not the only one this has happened to!

I had talked my mom into a Subaru Legacy 3017. I took it in with less than 2000 miles saying it shows the oil is really low. The tech looked at it and said oh its fine and I could not believe it but it showed full at the dealership. The next time I checked it in the drive it showed low again. I thought well there is a slight slant to the drive. That must be it. We had the battery go dead 4 times over the winter. I mean to the point that my jump box that will start my pick up that someone hit in the rear end. I only drive it when I have to haul something so its usually pretty dead. It will start it right up it took forever on this one. Today I am totally lost as to why I called several places and I just get told each place, Oh you need to call here or there. I called about the maps part of this on a 2017 Subaru Legacy that just came from being serviced at 3100 miles and it does have problems they cannot duplicate. I was a Service Manager for GM for years and a service writer. I LOVED the job, but I could at least answer some questions. I have yet to get one question answered. I was going to buy a used Subaru from the same dealership but at this point, I think I will stick with a GM car... I can at least get an answer. I first started to ask if I need to PAY for Starlink to be able to use the maps as every site I look at says with Starlink and maps its so nice. I have not once been able to get the maps to go anywhere by voice commands if I do get a response other than being told she did not understand. Then I would get other states coming up... It took 15-30 minutes to manually get one time the map to work right and every other time I just grabbed the Garmin and said well they have always been my choice of GPS and very easy to get to a location. I asked this girl where the SD card is in the vehicle. She said well didnt I go to that site. The one I am at now and I said YES and have already downloaded the toolbox but on a video, it said they could be located in several different spots. She said call toolbox as she only deals with Maps. I said isnt this all part of it. She said no. Is there anything else she could help me with. I said, I guess not. You did like every other Subaru Phone number I called... telling me to call someone else. They had no idea about Starlink or Sirius or what I was talking about.My next call is going to be to the Attorney General since NO ONE wants to help at all... but boy they were sure there to sell the vehicle. I honestly was going to get a Subaru until I seen how hard it is to get 1 question answered and I had several to ask and was cut off every time... I do better calling DirecTV or my Insurance Co. and they get me to my boiling point after all the BS. I think they need a Class Action suit as we just had the oil changed they said they had to do an update for the battery. The next time I go to drive it the Nav system kept telling me it didnt understand or would send me to other states. I tried to put it in manually and had trouble. I called and got that run around. I have the feeling if we dont pay the Starlink yearly they will even lock you out. I read about that on other sites. One being the piXXed off the page. I am VERY VERY dissatisfied the way I have been treated so far. I just drove the car without the radio on and think I had better check the oil myself as it does not sound right at all... I think I will stick with GM and not get a Subaru like I was going too... Best wishes to all Subaru owners. I did talk to a guy at the after-hours place and I said I would just wait until they are open Monday since he said he could not help at all with why nothing was working.

The CVT shift simulator (Ascent) is constantly out of sync and shifting up and down. This is especially noticeable during initial start. This needs to either be disabled or at the very least a user selectable option.

There is nowhere to buy a tire for the 2014 Subaru Forester. I contacted dealer, NTB. They both told me it is on back order, at least 3 weeks. What am I going to do for 3 weeks?

2014 Subaru WRX - Blown rod bearing at 8000 miles. Car was not modded in any way. Honestly, not sure what happened. I am 40, and do not race or mod cars. I had several cars, and never had any issues like this. Car is in the shop, and they replaced the short block only. I do not want the car any more, so will see if Subaru will do the right thing. Very disappointed in this brand. My first Subaru, and maybe the last.

I last had my oil changed on 23 August 2013 at #1 Cochran in Monroeville PA. Yesterday, my 2009 Subaru engine began knocking. No oil lights came on over the past months. Engine blew. Now a new engine or car. Subaru has faulty warning computer.

Spoke to Subaru service department yesterday. Asked about oil consumption issue. His reply was oh dont worry, the problem seems to be going away. Gee, didnt know cars could fix themselves.

Squeaking in the back end of 2014 Crosstrex - Ive taken my new car in six times within the last month for the same problem and the service manager tells me that its not a safety hazard so theyre not that concerned with it??? I will never buy another Subaru. Their service department is horrible.

When I brought my car in for service on Friday May 15th 2015 the problems were hesitation to start and ticking sounds in the engine. ** your service manager advised me to leave my car overnight for repair. When my husband arrived on Saturday morning 05/16 to pick up the car after receiving a call telling us the repairs were done he paid the service fees $695.52. Because DEVOE of Naples Florida dealership is advertised as an authorized Subaru service center, we trusted that our car was service properly. After paying for and picking up the car from your service center, while driving home the car suddenly stalled and stopped in the middle of traffic requiring to be jumped and towed home. The following day Sunday the car continue hesitating to start. Again the car needed to be jumped and taken into a repair center for analysis. Mechanical analysis showed that the battery was worn unable to hold its charge supply energy to the engine. Being in your service center overnight was more than ample time for your technician diagnose and replace my battery. After becoming stranded being jumped and towed to replace a worn battery totaling charges $140.00. Your excessive service charges were unnecessary when all my car needed from the beginning was a replaced battery.I am requesting a refund due to excessive maintenance charges and inadequate services totaling $405.39. I am totally disappointed in your service center: will never buy another car from your DEVOE dealership or use your service center again. Your service center over charged me, didnt repair my car, and put me and my family at risk of being killed in a car accident.

Im writing this review on behalf of my son who owns a 2014 WRX. On April 29, 2016, my son was returning to Plattsburgh, N.Y. from training at Lackland Air Force Base in San Antonio, Tx. He was about 40 miles west of Nashville, Tn., when his WRX blew its motor with about 15,500 miles on it. Subaru had the car brought to Downtown Subaru in Nashville, where it took 40 DAYS to repair. During the time it was at the dealer, we were lied to about the progress of the repair! As of today, June 27, Subaru has not reimbursed my son or myself for retrieving the car and car payment and insurance. Its a shame that Subaru treats military personal in this manner. I cant imagine how they treat the general public!