My Range Rover started smelling gas in back of it. I called the dealer and they do not have parts to take care of the recall causing the gas leak. They suggested to call Customer Service (Cristina) - They called all the dealers around my area and no parts are available. They suggested to take the car to a 3rd party shop - They could not recommend one. They escalated the call and will take 7-14 days to respond. The customer service agreed to carry the liability of having the Range Rover leaking my garage for 7-14 days. The conversation was recorded for my record. It is the worse car experience in my life.

In my last night traveling in TX I was packing my Range Rover EVOQUE. I was carrying a case of water and I tried opening the back door of the vehicle using my leg since this vehicle has a sensor that will open the door passing the leg on the corner. As I tried opening I felt like if someone touch me with a super hot object. I looked down and didnt see much at first but the next day I had a big bubble in my leg filled with liquid. It looks horrible now. I feel like I have been marked for life :(. I want awareness for owners, this could be really dangerous. Does anyone know how can I put a complaint?

Had 2013 lr4. Looks nice but rough ride, stiff seats, and 230 miles per tank. Brakes last 10,000 miles. I was about to get 3rd set, water pump failed. It always had a check engine light changed to Lexus gx460. Brakes cost 2000.00 set - horrible!!!

I purchased this new Range Rover PHEV in May last year. In September we couldnt detach the charging cable. Roadside assist came and said the fault with this is so bad it needs to go to the dealer. This took the dealer and Land Rover 3 months to fix, with all sorts of faults discovered and waits for parts. We get it back and start to get major issues with the infotainment system and departure timers losing settings at random, or the car locking up during the charging cycle, so it wont actually charge. There no traffic info available now, the sun blind operates on its own while driving, the radio can change volume on its own, camera alerts are at maximum system volume, sometimes the infotainment system wont come on until you drive a mile or so.I have documented these and other faults, but are told theres nothing wrong with the car. I even have video evidence, but nothing is being done by JLR, who are aware of it, both at Dealer and Factory level. The leather seats are showing signs of wear on the seat base - The dealer steamed the leather to cure the issues, 500 miles later its as bad as ever. I understand too that its now subject to a recall because the engine does not meet publish emission standards. We have purchased over the years 2 Discos and 9 Range Rovers - Never again will I buy a JLR product, theres simply inadequate support.

Never had such a money pit for a car. Avoid like the plague. Lots of ownership experience with high end/luxury cars--Volvo, Lexus, Cadillac Escalade, Mercedes. Less than two years ago we bought our first Land Rover LR4, brand new. Tires lasted 12,000 miles, brakes and rotors failed at 22,000 miles (today). On top of that, put close to $3,000 into it for regular maintenance checks. In less than two years. Outrageous.

Land Rover has many cars and there are many models to pick from. They are all beautiful, glossy, sleek and shiny. They had black, silver and gold that were intensely amazing and gorgeous. They also have the best personalization options. We had a whole family in the car like 10 of us. It was so much fun bonding and being on the road. I even felt upgraded all the time I listened to Upgrade you by Beyonce in this car. Thank you Land rover. I would greatly recommend please take this car.

When I got my Land Rover Discovery, it was used and it wasnt exactly a good looking car but the features were top quality. It drove very smooth. Had a lot of leg room and I believe it would seat about 6 people, from front to back. Land Rover Cars are great cars. You really get a lot of car for the money. Very high quality product but The upkeep on it can be expensive. You dont account for it.

We leased a Discovery Land Rover for 4 months ago, short before Covid-19. After 4 months with the milage of 2000 is broken down in the down town of San Jose, Ca, a huge city, on Wednesday evening at 8:00 pm. We asked for a roadside assistant and they sent us at 12:30 am, after 4 hours, came somebody and towed the car. On Thursday, the dealer said that, We are not able to start on fixing your car until next Monday!! We do not have a car and we can not do anything until Monday. We asked the customer service to help us. They are the worst respectfulness of the customer service, weve ever seen! They told us clear: We can not help you. We do not pay for any rental car. We do not pay for a second towing to the next available dealership. We do not get you any refund etc.The other dealer in the city has availability to fix my car as soon as possible, they have also some extra car to provide me during this time. But the customer service has to pay for towing and they wont to help their customer after they sold the car!!!! If you are thing for a car, do not go to for Land rover in the U.S, because you dont get any service, after you bought the car. They are only nice, before to sell you, but they dont accept any reliability after they did. It means, they are thinking only and only on their business to make money without any respect!!!

We bought our 2008 LR2 in early 2007. We have had nothing but headaches with this vehicle since day one. The first day driving, the sunroof seal peeled off and the screen became detached. Then the problems got worse to the point we thought the electrical system was defective. This vehicle has been in the auto dealership repair shop more than my wife and I have seen our doctors. It was so bad that Land Rover had to send an engineer out to look at the vehicle to get an idea what was causing all the problems and it seemed fixed. Lo and behold, the warranty expires and guess what? We start having more problems and costly ones at that. We literally lost our savings account for repairs on our LR2. The most recent repair over $1,200.00 for a cooling fan. It gets better.Prior to this repair our windscreen was damaged by something that struck the windscreen. Safe lite comes out and the tech. is not concerned about the crack as much as he is about the delaminated windscreen. He asked if we had been in accident and if we were the original owners. The vehicle was never in an accident and we are the original owners. The vehicles has only ever been serviced at LR dealership in Ventura, CA. and nowhere else. Apparently, the windscreen was replaced because it was damaged but it was incorrectly replaced and it allowed moisture to enter the instrument panel and thus our electronic headaches I can only presume. Weve had the fuel pump go out, oil pump go out, among a host of numerous other headaches that added up to the several thousands of dollars we lost on repairing this piece of junk.Land Rover asked for the receipt of our most recent repair and the response was laughable. I posted my response on Google Plus. Basically we were told that Land Rover offered a goodwill gesture for reimbursing our windscreen which they fraudulently sold us in a bad and very unsafe condition. I had to laugh, we paid several thousands of dollars in repairs and Land Rover is not in a financial position to assist for one repair. LOL. That is pathetic!

The car offers DVD, good size video screens, the power is magnificent, for towing anything is the best. It is high-performance and the HSE. It has InControl smartphone app integration and it offers Driver Assistance package, includes a lane-departure warning system and 360-degree parking sensors. It also include standard satellite and HD radio across the lineup. You have to drive it to experience. There is enough room for both the passengers and the luggage you carry. It is suitable for the family, small to large, sitting area gives enough leg room for the tallest, and seats recliner positions good.Mine is the old shape but does not differ from the newer shapes, as the most features are the same, the electronics, the in-car entertainment is the best, and space for luggage. I could upgrade certain features in the car like your motor plan, and the main onboard computer. When you buy it new, you can select own color, size wheels and much more.

From my perspective, Ive had far too many issues with this $55K SUV. I purchased the car from Land Rover (Lake Bluff) as a lightly driven dealer demo (approximately 2,500 miles on the odometer). Current mileage is 15K. Since buying the car Ive had it into the dealer for several small issues - trim on driver seat popped off, driver seat squeaking and noise, car stalled during a rain store due to water getting into turbo charger intake, driver side headlight burned out, seal around back hatch was damaged due to design of hatch (not covered by LR), under carriage splash guard broke while driving on snowy/icy Chicago toll way (not covered by LR). Not very impressive for a car that still smells new.Prior to this, I owned an LR2 for (3) years. Great car but I had a ton of issues with the AWD system, car was at the dealer multiple times for the same issue. LR finally agreed to pay to replace the entire AWD on my 4th or 5th visit. Constant leaking problems from rear of car. Paid $35K for this car. My first LR was a 1999 4.6 HSE. Loved this car but it also had tons of issues. Electrical, leaks, air ride system failure, airbags, engine leaks, interior (head liner), exhaust system, computer issues (heating/cooling), etc. - $76K vehicle. LR gave me $1,200 for a trade w/ 80K on the odometer.

My Range Rover sport 2013 was the best until I had to do maintenance and there is when the nightmare starts. A car with only 40.000 miles on. The car is now 60.000 miles and the coolant problem still not solved. After spent so much money to get scammed by these people I still need to put coolant at least once a week, ignore the coolant light on because it can never be fixed.These cars are popular for having coolant leaking problems but doesn’t matter how much they charge and you are willing to pay you will only get scammed. They will not fix your car or admit that they are basically taking your money for the same thing over and over again. Took my car to 5 times to get this problem solved, spent thousands of dollars for absolutely nothing. Just stress.And they have the audacity to call you next day to say: Are you happy with our services? Oh no, I’m sorry for all the trouble we may cause to you. Maybe we can fix this issue with a new car!!! No. Thanks! Every time I took my car to get “fixed” they loan me a newer model and all drive like cheap cars. I should listened to friends who deal with the same problems with their brand new Land Rovers and should never ignore all the bad reviews they have. Now I’m absolutely ready to sell it and get far far away from any type of Land Rover or Jaguar brand cars. I absolutely don’t recommend Land Rover cars. Horrible experience!

I put low miles on my cars. I have a 2011 Land Rover Range Rover HSE and the coolant hose broke while driving on a highway, I pulled over immediately when warning light came on but it was too late. The coolant went into my engine, it was overheated, the gasket blown, and 2 cylinders were toast and the engine is warped. The cost of a new engine exceeds the value of the SUV. With 38k miles and routine services done, its unacceptable a $89,000 vehicle would be made so flimsy that the coolant hose would fail. And there are no safeguards against the engine frying. Only if the coolant was leaking instead of a hose bursting. The mechanics are stunned looking at the hose and wondering why Land Rover wouldnt help me out, especially with low miles on the vehicle. From what Im told, do not own a Land Rover that is out of warranty. My dealership is Land Rover of Monmouth. They didnt even offer any break on repair and when I asked for quote on new left over 2016 vehicle they gave me about a 2% discount. A joke with 60+ 2016 range Rovers (including sport model) available when 2017 models are being released by end of year. A different dealership Ive never done business with gave me upfront a better deal before I even started negotiating. Land Rover of Princeton. If I decide to get a new one, I will make sure its not in my possession when its out of warranty and definitely will buy from Princeton dealership. What a disgrace given the price of Range Rovers.

While driving home on a very cold night, the seat heater in our 2003 Discovery burned a hole in the drivers side heater. Research shows that this is not the first time that this has happened to Discovery owners. We bought the car new and I loved it until now. I called the Land Rover National Headquarters and was told that they would look into it.

Blown engine at 85,000 miles. Several local shops said that car was running rough because of a blown turbo. 4K to fix, car still running rough. Take in to Range Rover and they say engine blown would be over 10k repair. No lights ever indicated it was the engine and I provided all oil change service records. They say that $10,900 is a discounted engine and at this time that is all they will do. There needs to be a recall on 2013-2015 Evoques. Engine issues are common. I will never buy a Range Rover again. I used to own three and now none. Whichever one you own, they do not stand by their products. I told them I was going to park the undrivable worthless car outside a common area with a sign and they sent me the phone number to the BBB. Save yourself and if you own one, get rid of it before it’s too late. I now drive a Toyota Land Cruiser and it’s like a dream. 122,000 miles and counting. No issues at all while the 2013 Range Rover Evoque rots in the driveway.

Land Rover is an amazing experience. If you are looking for a classy vehicle, professionally looking and always keeps you on edge and comfortably. The appearance is sexy and elegant all at the same time. Combination between professional and powerful. The smokey gray is to die for. The Land Rover has a lot of space with a full upgrade of electronic. Bluetooth capable, automatic seats, a lot of great things come from this car. It has a very nice space for 5 people with a lot of leg room. Its absolutely amazing for a road trip with the luggage and car space.

Received new Range Rover HSE Diesel on December 26th, 2019. Took it to dealership in February with only 4,000 miles because brakes began to vibrate and thump. Four months later and after speaking to five different people, Ive now been referred to a Regional Manager. I have been consistently told that there are no rotors and brake pads in stock. What? How could this be when they continue to produce new vehicles. The brakes now vibrate so violently that I dont feel safe, but JLR says its not a problem. Additionally, while my RR Diesel was extremely quiet when I purchased it, it began to sound like your typical tractor-trailer about the same time the brakes went bad. The dealer told me there was an additive for diesel engines as this was a known problem for vehicles operating in higher altitudes. I live at 7,000, so I accepted this answer. However, they apparently dont have the additive because this issue is still awaiting resolution as well. My wife also drives a RR HSE, but Id have to say we are done with JLR.

I am a British Citizen, working and living in Austria. As such, I decided to buy a British car, a Range Rover Sport Hybrid Autobiography Dynamic. What made me choose this car was due to the fact the advertised fuel efficiency figure of combined 6.2 litres per 100 km. I ordered this car back in September 2015 from Austria, and got the car delivered to me in mid January 2016. I was very excited to get the car, however this excitement quickly turned into a nightmare the more I drove the car.Having driven over 9000 km since I got the car, I notice that the average fuel consumption is more like 12 litres per 100km, which is nearly double the advertised combined figure for fuel efficiency of 6.2 litres. Not only did I pay a premium to get a hybrid car, but also I will end up paying twice more for the fuel. I am thinking of getting in touch with news channels, my lawyer, and create website blog regarding what I call scandalous situation with great misleading information from Land Rover that made me buy this car, which fails to deliver on the fuel efficiency. I write as a last attempt to the Land Rover UK to see if somebody at Land Rover UK is willing to take some responsibility on this matter, to accept that Land Rover made a mistake with the advertised fuel efficiency figures for this hybrid car. Bottom line; what I am hoping to achieve is to be able to return this car, or Land Rover to take some responsibility in this matter, and compensate me for the losses I will incur say over 10 years of running this car (which I in detail calculated in the below email trail, and around 24K Euros).

The Land Rover offers vehicles that are great on any driving terrain. They have high quality tires on them that make this vehicle and all other models of the Land Rover perfect for driving in any type of weather conditions. The appearance of the Land Rover is very attractive. The Land Rover has heated seats, a high quality stereo system (which you can listen to Siris radio through), and a dvd player so that young children that ride in the vehicle will be occupied while you are driving. You can have your vehicle either upgraded or customized to your preference. You can have your vehicle with or without a dvd player installed in it or you can have it upgraded to 4 wheel drive. The Land Rover has a lot of space in it. Whether you use that space for traveling with the whole family, or just for taking things along, like on a vacation or a camping trip. Whatever the case may be, you are guaranteed to have enough space for all of it.

Purchased a fully loaded 2018 RR Sport on Friday and drove home without issue. The next morning the climate and info system begin shutting down and restarting every 30 seconds. Had the car taken to the dealer Sunday and luckily got ahold of the bank to stop any money from making it to the dealer. Just told them to keep the car. I’m not paying around $100k for a vehicle that needs a repair within 13 hours of driving off the lot. Car had 80 miles on it when I bought it. The fact Land Rover can’t seem to produce a fully functional vehicle amazes me. They essentially make a gorgeous expensive car that looks great on the back of a flatbed truck. Wish a company would buy Land Rover that would then focus more on quality. I was in love with the car but couldn’t be more disappointed with the result. Luckily the dealer was reasonable and let me walk understanding how frustrating this was for me.

I special ordered a brand new 2019 Land Range Rover diesel HSE in 2018 and received it at the end of October 2018 with all the bells and whistles top of line (but not the executive addition). Paying good 120K plus for it, but The car inside and out is absolutely beautiful!! The ride is wonderful! and the top of line seats are fabulous! As soon as I got the car I had a xpel protection wrap put over the outside paint of vehicle as well as a 3 layer ceramic clear coat protection placed over the outside of car And also had a clear protection spray done on entire inside of vehicle. I Planned to keep this expensive luxury vehicle for at least 7 years and wanted to keep it protected and looking fabulous as long as I had it. As soon as I got the vehicle I parked it in garage and it wasn’t driven for week until my appointment to get the above protection coating put on it. This process took about 2 weeks to get done. Now it’s been approximately 3 weeks since I got new vehicle and haven’t driven it except home and to its appointment for protection coating.The lady and guy that did the protection coating on vehicle said low battery warning kept coming up on dash. They did not leave anything on, the doors were only open while lightly tinting windows but wasn’t left open. I went to get car they drove out to front, turned it off, came got me to show final job done. I went to start vehicle and it dragged like it didn’t want to start. The radio dash stayed black and would not show anything. I turned off engine . Restarted it and it would not start. I did that several times and then it started. I drove it straight to Range Rover dealership. They put new battery in it but they said the original one showed it was good but since I just received the vehicle brand new they would just put a brand new one in it. Few weeks later I was back again cause my dash would say low battery for no reason and NOTHING was left on. Went back again, they tested battery, showed good, they gave it a good charge and sent me on my way. Into December now, next my passenger front seat had problems moving forward and backwards, easy fix for them, again low battery light coming on here and there again, into new year of 2019 now, had about approximately a month or almost 2 months no issues I believe February to beginning of March started having warning issues come across my dash every month until end of July 2019 and waiting for the next time for this computer to pop something up again. You never know when. Was in shop with vehicle about 2 times a month starting off then went to almost weekly and then got to 2 time a week then got to out very days where I just picked car up and 2 day later it’s posting another warning issue. And between all this time.. I picked my vehicle up from service shop and suppose to hopefully b fix by resetting computer and it decides to break down on me 3 hours away out of town. Just decided to not crack, not do anything and had to have it towed 3 hours back to Range Rover service dept. The computer dash will throw up warning issues across dash at different times saying: low battery, Blind spot monitor fault detected, Drive with caution restricted performance, Smart key no longer within vehicle (and it saying this while I already been driving and I have my key on side of me by center console), Reverse traffic detection not available, Autonomous Emergency Braking not available ,Service required (and car is not due for any service the service dep said) because it’s brand new less than 7500 miles at that time and only 6 months old at that time, Camera Fault detected.That is a list of warnings that has been coming across my dash at different times. you never know when or where this vehicle is going to decide to post these warnings or take break down action. and if this vehicles brain going to decide if when and where it’s going to just shut down and not respond at all which it has already done it to me and had to be towed when I was 3 hours away from home.Every time this vehicle post a warning issue across my dash, thank goodness I take a picture of it with my phone as proof because when I call to tell the service dept and when I get there and they turn car off then put it on a computer scan to see what codes come up to tell what warnings the car posted across dash, well it would show nothing as if the car never ever posted any problem warning across the dash. If it wasn’t for me taking pictures of the posted warnings across dash which gave date, time, mileage... none of the service dept or anyone of Range Rover would not have really thought it was true or would have thought I was misreading something. Since they had no idea what the problem was cause the vehicle brain will not let them know exactly or you can say (car Ghosting Them). They could fix nothing but reset computer and hope it was just a minor glitch. Then it would happen again, sometimes the same warning, sometimes a different warning and then sometimes 2 warnings come up that could have been the same from before or new. But Range Rover service dept to this date today (August 16 2019) still doesn’t know what the problem is. When it broke down on me and had to be towed, Range Rover service dept and a district service person could not figure out why it broke down! They changed 1 of the main brains what I call the brains out of many of them in that vehicle by what I was told. This was around June 19 2019 Had to have all my keys reprogrammed to this new brain. June 25 2019 almost 5 days later and this car is back to posting warning problem across the dash, drop it off again pick it up next day the 26Th and almost 3 days later June 29 2019 it’s posting warning notices again and this is still going on all the way to End of July 2019 still. I love this car as of beauty but it has a mental computer electronic problem where you don’t know when or where it’s going to say or act on it’s warning problems. That’s very stressful, not knowing if or when your car will shut down or lock you down in restricted driving mode as it’s has done me already several times. You can’t trust it. As soon as the vehicle stays acting good for several days and your fear starts to drop it all of a sudden throws a warning issue problem at you and then you stress again not knowing what’s going to happen and I should not be having to go through this with a brand new car now 9 months old with 10,000 miles and approximately 7-8 month of its life brand new. I have been stressing with this vehicle and now dealing with Range Rover to take it back as a buy back because this is not my fault. I didn’t sign up to buy into a lemon mental car that has computer problems that’s a special order brand new 2019 vehicle that cost over 120,000 plus. This is not fair to me. If this car did not have these issues constantly, if it didn’t stress you out with worrying if it’s trustworthy to drive and going to be reliable and dependable, if it was working correctly from day one, like it should have been... I would be wanting to keep it with no questions asked. But this is not the case. My own family doesn’t want to ride in my vehicle to go a long distant because they dint trust it! It’s like this car has cancer!

After spending time deciding on an upgraded SUV, I was compelled to the Land Rover Discovery Sport. I felt that the brand name would mean quality and high technology. I was very very wrong. The 2019 model still does not even support Apple Car Play - this feature has been available in much lesser quality vehicles for many years. The website leads you to believe that 2017 models onwards were equipped.... this is incorrect. After leaving the dealership, I learned that my vehicle was having a technology issue as the incontrol element would not work and I could not start my vehicle remotely. After 1.5 months, after bouncing me around from person to person - they finally updated tele-metrics. I was told this would update the system and Car Play would be uploaded. They even asked me the brand of my phone for the update. They sent me home with the phone still not connected and said to call customer service. Which after again being bounced around - 2 weeks later they have told me 3 times that car play update needs to be completed and 4 times that my car is not eligible. I am blown away at the lack of support, lack of knowledge of their own product, lack of follow up and incredibly outdated technology for a $48,000 2019 car. I would suggest avoiding Land Rover as they are clearly a mess. The vehicle itself is incredibly sluggish and very basic in terms of finished and quality. I regret my decision to leave the big 3 in search of quality and new technology as Land Rover is clearly behind the times. Let’s face it - if Land Rover employees don’t even know what the brand offers and websites are misleading, clearly the vehicle quality matches.

I have been a lease holder with the Larchmont, New Rochelle Land Rover Dealership since 2003. The first lease I had was a 2003 Freelander which I returned in 2006. In March 2006, I leased a used 2005 LR3. Although this vehicle is considered to be of great prestige, I have had nothing but problems with this particular model. The first fault that I noticed with this vehicle occurred after the first four months. The vehicle stalled on me while driving it at 70 miles an hour. If I would not have known to place the gear shift lever in neutral and then turn the engine back on, I cannot imagine what could have happened to me and my family. The car stalled a second time soon after and I decided to bring it in for service at Larchmont, New Rochelle and I was informed that it was a problem with the suspension module. Although the problem was resolved, these incidents left me doubtful while driving the LR3. Once again, the vehicle stalled on the highway and again I was left to move the gear shift lever to neutral to turn the engine on. I called Land Rover of Larchmont and I was asked to bring the vehicle in and I was told that the module was defected and had to be replaced again. The vehicle is at the beginning of its life with only 18900 miles. I have experienced other problems such as, an electrical problem which prevented me from opening the vehicle using the key remotes, apparently due to electrical wiring becoming wet from water entering the vehicle. The week after again another problem, the air conditioner was not working. The driver side was blowing out cool air and the passenger side was blowing out hot air. As you can read from the numerous incidents I have listed above, I have had nothing but problems with this vehicle. I am asking for a resolution to my ongoing problems with this particular vehicle such as a replacement truck with minimal problems and or an early termination of the lease. I have been a good customer to Land Rover, always keeping my lease agreement and I have never missing a payment in return I expect Land Rover to accommodate me with a quality product for the price I am paying.

Amazing purchase, I loved it. I enjoy the fact that they have the matte black option. I love how high lifted most Land Rovers are and range rovers as well too. Land rovers can be easily customized into different colors and lifts and I recommend the leather interior as well if you decide to go with this brand. The brand Land Rover usually has at least seven rider optional to seat. I definitely recommend Land Rovers if youre looking for a lot of room and want to carry a lot of passengers, they are VERY reliable.

Its very convenient for me. It has very safe features that I look for in a brand. Very trust worthy. Ive been shopping this brand mostly all my life. It has never let me down. Air bands are countable. Seat belts are comfortable and so are the seats. Seat heater is wonderful because it snows a lot where I live. The back space is very useful. A lot of storage under the seats which is a big factor and helps a lot. Tvs so I can entertain my kids. Its easy to clean. Also, drives smoothly. Its able to fit up to 15 people which is a plus for my big family. I have kids with friends that sometimes I have to give them rides to school or to practice and its perfect for space.

I purchased my very first Range Rover Sport this year and with less than 5 miles on it. I finally took a road trip and let than halfway to my destination remind you all highway. The car started leaking antifreeze. Im so disappointed in this car and now I have to contact my car insurance and file a ** claim. WTF!!! Sounds like poor workmanship to me.

Purchased a new Ranger Rover Autobiography 2.5 yrs ago and from the first month has issues. Now been back to garage 25 times - 5 roadside assistance - servicing massive issue with failure to fix the issue so returning back into garage. Jaguar Land Rover fob you off and simply ignore your questions and concerns. Harwoods dealership told me to go and buy another brand as I clearly am never going to happy with the car. Its quite staggering. Now just finding out I am one of many. Wish I was aware of their unreliability before I purchased. Now stuck with car or facing a massive loss. NEVER BUY A CAR FROM JAGUAR LAND ROVER OR HARWOODS.

I purchased a 2018 Range Rover Sport with the expectation that a six figure car would have everything sorted and working. I was wrong. The media module decides when it wants to work, doesnt load all of my music and contacts, and wont connect to my iPhone if it doesnt feel like it. Ive had it back to the dealer 3 times. They have changed the module and tried everything they can to fix it but I have been told that there is nothing else they can do. Apparently its an issue between Apple and Land Rover and Land Rover wont pay the fee to Apple for system upgrades, hence issues with Apple phones. Its incredibly frustrating considering the cost of the car and the advertising Land Rover puts out about their luxury car abilities. Their arrogance lets them down badly and doesnt bode well for reputation. Ive been left with well get in touch when we have a resolution. Not good enough.

I bought my 3rd Land Rover in 2017 after a long hiatus (after issues in 1998/2003). Almost immediately the infotainment screen began blacking out and rebooting all the time. It took 3 days for them to update this, it worked a bit better but it was not perfect. Whenever I called in for service, they would ask me if I was SURE I wanted to get it fixed (like, are you SURE you want to wait for how long its going to take us) because they dont have loaner cars, and the technicians are slow to get to issues. This was April 2017. Forward to December. I am driving out of my neighborhood (I am at 5500 altitude) and I accelerate aggressively to get around an 18 wheeler as I am getting into high speed traffic coming down the mountain. My accelerator pulls from my foot, is flush with the floor, and tips at 85 mph with the RPM gauge redlining at 8000. The car is wobbling and shaking, I have zero control of it. I press the brake several times pretty hard/gentle and it finally pops out. I never drove the car again. (Note, the service person had the audacity to ask if I was sure I wasnt accidentally driving with both feet. Right. 1st gear at 8000 RPM. With my right foot on the brake. Yeah). Car was towed back to the dealership where I got it, 500 miles away, they offered me a decent trade amount, I trade up to a Supercharged regular Range Rover, with a hefty price tag. They put this car above back out on the lot for sale a few days later. The new car has issues almost immediately. The steering wheel jerking into left and right lanes at high speeds out of the blue. Techs said, Oh disable your lane assist. So I did that, no help. I almost was jerked into an 18 wheeler on a curve on a highway in the rain the next day going 65mph. Then they say, Oh, disable your blind spot warning. I did this as well. Of no help. I go in and uncheck the driver assist for both options, and it seems to help some. Then of course the black screen starts its visits, rebooting in the middle of driving or not coming on at all. Bluetooth calls dropping. The gear shift dial sticking (cant D to R or R to D or P) and with the computer rebooting randomly, coming back on during driving, all the cameras go nuts and start making sounds all over the place until it realizes that the car is actually DRIVING now, not trying to park. The dealership refunded my money for this one. I am forever grateful for that, they did step up. They did imply that LRs were more for appeal and looks and status than reliability and dependability. They say, its a great car if you are ok with being in the shop, even better to live near one. I got a GMC Yukon Denali yesterday. Its amazing, and my breakup with Land Rover is complete. The accelerator incident was one of the scariest events of my life. I am not a panicky person, but I had nightmares for weeks after that one.

Land Rover has a great variety of models and color that will suit your needs and my color is blue. It has four door, radio that is great for all ages CD compact, child proof locks in case you have children, tinted windows, power doors and locks. Also, upgrades longer warranty, four wheel drive included, special wheels, darker carpets that I wanted, goes along with the color of seats and vinyl color that I wanted. Drives like a dream and is comfortable for all family sizes. Great for children or car pool and is very roomy for many people and there is plenty room in the very back of vehicle to put your luggage and pets car carrier so that your pets can go with you on vacations or where you like to go. Great for long drives. I love it. It drives wonderful and is just what I need.

If youre looking to buy a Range Rover please run. 1 month out of warranty, engine totally done, Land Rover and Jaguar totally looked the other way. Offered no assistance and stuck me with the bill. Totally unprofessional. Took 42 days to get back with me. And when they did the once a year oil change that was required they said was not enough for the $120,000 truck.

The car is a statement and is not only ready for all weather conditions and terrain. Its just as at home in the city streets as it is on a mountainside. It come in many different colors and finishes, leather and upgrades, care and maintenance packages. I wanted a specific wood grain and needed a sunroof, back carriage organizer, golf package, - specific white exterior. I got everything I was looking for. The truck comfortably seats 4, but 5 is its capacity. I dont have any children or carpooling, just me and my partner. So the size is perfect for furniture shopping.

I purchased a 2008 Range Rover HSE. Car started making loud rapping sound from engine compartment. No warning or service lights are on. Had car towed to where all service had been done, Land Rover of North Hills in Pittsburgh. Was told that no oil registered on dipstick and that low oil light was now on but no service reminder light is on. Check of records shows last oil service was done there 40,000 miles/16 mo. ago. Inspection of car at dealer shows oil full 10,000 mi/5 mo ago. Advised to get new engine at my expense. I feel dealer/manufacturer bear some responsibility because service light/low oil light never came on and argue that most customers have several cars and rely on these lights to keep track of service intervals. Dealer and Land Rover International feel you cannot rely on the lights and have to keep track of service intervals and oil level yourself.

My name is Francesca and I recently moved to Antibes, France with my daughters Chiara and Allegra. We are English and chose our new car three years ago from Land Rover Azur Cars. A Defender 90 in gun metal grey --love at first sight!This spring, on the motorway, there was suddenly a metallic roaring noise beside me. I thought it was a lorry overtaking but in fact, it was me. The 6th gear had taken on a life of its own. Concerned that I might be stranded, I limped home in 4th and booked an appointment with Land Rover Azur Cars for 16th May 11. I was also concerned that the 3-year warranty for the car expired mid-July 11. Allegra and her car are permanently in Milan so when I took the Defender in, they organized a Mini for me as a substitute. At the cost of 50 euros per day. The chief mechanic, Claude **, told me to call the next day but there was no diagnosis.In the meantime, I received an urgent letter from Land Rover headquarters informing all owners of this model that there was seepage of oil into the braking system and that I should hotfoot it to Land Rover. Given that the car was already there, I sent Mr. ** the letter and finally received information that the gearbox would have to be replaced (he told me that both works were under guarantee) and that he would ask Land Rover to take over the charges for the Mini. I told him very clearly that I was booked for an extended stay abroad from 8th June until 4th October 11, advising him too that Chiara couldnt drive due to a medical condition and that the Mini was parked on the road nearby just getting dirty. He told me there was no problem, all was in hand and not to worry.Time rolled on, Chiara and I called LR Azur Cars many times with no result going through various departments of used car sales, BMW motorbikes, the latest Mini/Land Rover promotion and put on endless hold for the mechanics department. Finally, I left. To shorten the story, Chiara telephoned and emailed regularly to find out what was happening.After a desperate phone call from Chiara to Azur Cars, there was an arrangement for someone to bring the LR and take back the Mini on 4PM one afternoon. Chiara took time off work, waited for the rendezvous but no one showed up. On 26/08/11, a registered letter from Land Rover Azure Cars arrived saying: We received the Land Rover frame No. ** on 17th May (it was actually 16th May). The car was repaired on 20th June. We dont have any room and cant keep your car here indefinitely. We are asking you to pay 35 per day for parking rates as well as the rental of 50 per day starting on the 30th June up until you come to pick up the car and deliver the rental one.In one phone call from the office of the lawyer I have now employed (after receiving the registered letter), a discussion from LR Azur Cars to go 50/50 was mooted but was rejected. Three letters have been sent by the lawyer to LR Azur Cars, but no reply as yet. The lawyers letters have been indignant and he has told me not to go to Land Rover Azur Cars/Mini before seeing him. I cant be without my car indefinitely while the lawyers send each other indignant letters. I consider this situation similar to legalized extortion and I do not intend to pay a penny for something brought about entirely by the inefficiency and inflexibility of Land Rover Azur Cars.I have returned the Mini to the rental company, I have had to fork out 2,000.00 for the wear and tear incurred by having it parked on the street for 4 months and the post sales director refused to give me my car unless I paid the above sum. I dont want this ridiculous mountain created from a molehill to grow in even greater proportions. Please send me any advice/help possible as it doesnt seem likely that I am going to see my car again for at least another year, until the court order is over (wishful thinking?). Yours very sincerely,Francesca **

The car is amazing! Its very standard but I havent really had any problems with it so far. It helps me get to the places I need to go without a hassle. My mom loves it! The color has a nice feel to it. I would recommend others to try it out and see if they like it because its a very good car and I dont see many people with it. Its very spacious and when I need to I can store things in it. I can have up to 5 people in the car. Its a very reliable car. I have had to put new tires on it just to keep it fresh. Overall I havent had too many upgrades but I would like to change the color up just a bit.

I am contacting you as I am at my wits end and are asking for your help as a last resort. I hope by approaching the press with my story, it will highlight the issues of safety, quality and customer service which my elderly Father has faced from Jaguar Land Rover. Before I begin to list the problems, of which there are many, I wish to highlight that through research this is not an isolated incident and the vehicle is, I believe a major health and safety hazard. I also wish to point out he is in no way looking for any recompense from them, he knows better than to think he could. I purely wish to highlight their inadequacies so hopefully other people don’t suffer as he has. I will now list chronologically all the issues he has suffered.After 8000 miles the trouble began. Whilst in Solihull the car came to a halt on a main road with no warning. The police came as we were causing an obstruction and he had to pay to have the vehicle towed home and for taxis for his son and daughter to get home who were in the car at the time. Costing nearly £180. An Engineer took the car to a Land Rover dealership in Erdington. Diagnosis, the gear box had gone. It took 9 weeks after the diagnosis for them to order the part and a further 3 weeks to fix it. He was given a courtesy car to use whilst it was being repaired. He specified he needed a tow bar to use for his holidays to take his caravan with him. They provided him a Toyota Hilux with a cab on the back like a building contractor would use. He refused the car as it was completely unsuitable for a family holiday. He then had to pay for train tickets to take his family to Devon.A Lady from Head office said they would compensate him, however it never came to fruition and also the car he didn’t want was left sitting on his drive for 3 more weeks. A representative from Land Rover contacted my Father to inform him the they had supplied him with the wrong log book, for a cheaper model of car. He had to have his insurance amended which cost him £40. Whilst driving down the road the tailgate opened on its own and he had to perform an emergency stop. Next the gear box developed a leak and the tailgate began to rub against the bumper when closing. Which was damaging the bumper. Returned vehicle to garage and they told him “the tailgate hasn’t dropped, the bumper has lifted up”. Which was completely absurd. They had the car in 3 times to fix the tailgate unsuccessfully, still adamant it was a problem with the bumper not the tailgate.He eventually took it independently to a Mercedes Garage who looked at it and saw the tailgate was 10mm lower than it should be. He returned it to Land Rover who then agreed it was the tailgate at fault. After agreeing the tailgate and bumper needed replacing because they were damaged and faulty they took the vehicle back in. They had the car for another 4 weeks to replace the 2 items. When he went to collect it upon completion of the work., he noticed something didn’t look correct. After some heated discussion with their engineers, they conceded they had forgotten to put the bolts in the apron below the bumper which was just resting on and not actually attached.Finally got the car home and everything was allegedly fixed. At this stage the car had been in the garage for nearly 4 months. Then, the tailgate dropped again. He took it to a different dealership in Darlaston, who ‘fixed it’ and returned it but said they never had time to valet it but would send someone to valet it at his house. No one ever came, and on inspection it appeared the boot and bonnet had never even been opened. Again he took it back to Erdington for them to fix, again they said they had but the problem persisted. Another complaint he had was the rangefinder being wildly inaccurate. When he explained that it needed calibrating, their response was “well can’t you just do without it.” While taking the car through an automatic car wash one of the panels on the door fell off. They are only held on by press studs and can actually just pulled off.Car was now leaking oil heavily and needed to go back in again. He was told to drive it to the garage but refused as the engine was completely dry of oil. So they had to send the RAC to take the vehicle to the garage as engine would have seized. He refused to send the car back to the Erdington dealership as he didn’t trust them to fix the car. The car, now at Solihull, now needed the tailgate fixing again, the headlining in the interior had come down and needed reattaching and the gasket on the gear box had gone and needed replacing. All in approx. 2 weeks to get parts and fix they said. He received a phone call at 7 pm on the night from an unknown number in High Wycombe who told him they were a private firm who were going to give him a courtesy car, but they wanted bank details and card details and to withhold a security deposit of £500 for the vehicle.When he refused to hand over his bank details to someone he doesn’t know they hung up and he was never offered another courtesy car even though the vehicle had warranty on it still. Didn’t get the car back for over a month, during which time he had no courtesy car and had to rely on taxis and public transport. During one of the many repairs done to the tailgate, one of their engineers didn’t attach the terminals to the secondary battery properly, causing them to arc and melt the terminal. This was very dangerous and again, needed replacing. The oil leak has damaged his drive and his daughters. Was forced to have them professionally cleaned. When he complained they said he would be compensated for it, but the best they offered him was a free service, although he had already paid for services for the first 5 years.He has had several customer services people from Land Rover, but can never get hold of them again and they just pass the buck on to the next one. One of them who was supposed to be his point of contact didn’t even know which dealership his car was at being repaired. Genuinely the worst customer service you could imagine from what is regarded as one of the most prestigious car companies in the country. He paid for the Car upfront at a price of nearly £51000, in 2014, and it has spent nearly 7 months in the garage. It’s still only done 20000 miles. He was left without a courtesy car for 7 weeks, with nothing but empty promises of compensation, other than an extra years warranty. He is now ultimately too scared to drive the car a long distance, but feels it irresponsible to sell it to someone else as it could cause them harm.

It is a very unique vehicle. Runs smooth and has great electronics inside as well. Very keen to high speed and great performance. It has blue and black covering on it, has rugged tires, dim lights and great gauges. It has very sturdy, safety tested body as well. It has a great design of smooth texture interior, and has silk on the roof top and dim windows. I added hydraulics and blue lights to make it look cool and added cherry color to the top of the hood to give it my own unique design. It holds up to 6 people comfortable with ample leg room and great arm stretch, and it has a place to put ear plugs so passengers can listen to music. I would tell my friends and family about this vehicle because it gives off a great look and nice ride.

Recently I purchased a used Range Rover with 93K miles for my wife. In unbelievable mint condition on the outside, I had issues from the get go with an oil leak and a few electrical problems that kept the vehicle in the shop 4 out of the first 8 weeks of ownership. Scary to say the least. Fortunately, the previous owner had bumper to bumper coverage and Land Rover of Tulsa covered all expenses and got the ride in great working order. **, service manager, did a phenomenal job of taking care of myself and my familys new ride.

I bought a Range Rover Sport HST 2022 a few months ago. Has been in the shop for the last month. Dealership has put several hundred miles on the vehicle in road test. They cannot give me a return date for my vehicle. Cant believe I spent over a 100k on this vehicle and it doesnt even make it to 5k miles. Definitely a lemon, and the customer service is horrible. (Wanted to give 0 stars, site wouldnt allow it)

Theres a lot of colors and styles to choose from. Its well built and has shiny paint, nice seats and dashboard. The setup of the whole vehicle is very stylish and comfortable. It has matching colors and easy to read. Also has bright lights in and out. The clock works and can be read easy. I love the radio, too. The windshield is perfect and clear, and powerful wipers. Also, the back up, brake and headlights are strong. There is enough leg room for all my long legged passengers. There is enough seat space to be comfortable, and can even carpool. You can customize it in anyway they have available. But I wouldnt change too much of the vehicle from its already amazing design. Simple and up to date is best. Moreover, safety is top in this vehicle.

The fact that they are endangering me and fiancée’s life by letting me drives a car that is seriously defective. Causes me to question the intentions of the companies risk management practices and their exposure in the event of an accident. I have made several telephone complaints throughout the years and have taken the vehicle in for various repairs but more importantly it is the engine/turbocharger issue that endangers my fiancée’s life when the vehicle is not operating properly. It will not accelerate and I will have to turn off the engine and restart the car. This is very unsafe and has been in the shop for over 44 days over a 24 months period. This was a brand new Range Rover Evoque -2013.As stated in the Motor Vehicle Warranty and Lemon Law we notified Land Rover of our intentions to have them buy back the car. Case Number #**. We began the request for a repurchase from Land Rover for the purchase or buyback for our 2013 Range Rover Evoque under the California Song-Beverly Consumer Warranty Act. They feel that they be didn’t have enough attempts that make the value of safety of car worthy of this act. They did offer a goodwill gesture of $1500 however by offering the money; they are acknowledging that there are numerous issues with this 2013 Range Rover Evoque.After being in the shop numerous times for Turbo Charger/Engine issues, we again took it in for service again in February 12, 2015, we didnt get it back until February 20th, 2015 and it will still need to go back to the shop. Mile 29924 (7 Days). The check engine light is on again, and it’s lacking power, and is red lining at 6000 RPM before it shifts gears. Joe went on test drive with the technician and the service writer to show them what he means. The technicians stated to Joe with the service writer in the car that something wasnt right with the turbocharger and that the engine was working too hard which is why it was causing it to shift at such a high RPM, however the Land Rover agent, is trying to say it’s something else. In reviewing the most recent paperwork, I don’t see why it would take 7 days to fix a bulb, which is how the latest service repair reads, nothing about Joe going on the test drive, and showing the red lining of the RPMs before it shift. They stated in the service contract that it was the thermostat regulator is not performing, they needed to do an update. There is no documentation that was witnessed by the Service Writer and the Technician that Joe went on the test drive and showed them it was red lining in the report or the notes. Which leads me to questions how truthful and forthcoming they have been with writing all the other service reports in Land Rovers favor.In Summation - THE LEMON LAW AND WHAT IS A REASONABLE NUMBER OF REPAIR ATTEMPTSAccording The Song-Beverly Consumer Warranty Act (beginning with Civil Code section 1790) we qualify for the lemon law and protection for a newly leased vehicle, when a dealer is unable to meet the terms express written warranty after a reasonable number of repair attempts, the manufacture is required to promptly replace the vehicle or return the purchase price of the lessee or buyer.SECTION (B-1) This is an UNSAFE vehicle and in the event I cannot accelerate through traffic or end up in an accident because of the poor quality of the engine and number of attempts to replace the turbo engine/charger is now going on its third repair. And it is currently back in for service repair again (February 12, 2015 5 days and counting) with the check engine light on. According to the mechanic that did a ride along with Joe **, it’s back in the shop because the engines is working overtime, and redline shifts at 6000 RPM, again making it unsafe to drive. The dealership since then knowingly put me back into a car that had numerous Turbocharger and engine problems and therefore doesn’t consider my life and safety to be a concern for them with this many engine attempts to fix a bad Engine/Turbocharger issue.If I get into an accident because of the lack of power/engine/turbocharger, and get T-boned by on-coming traffic and end up in the hospital, only then they would consider purchasing back the car? Or by then I could be dead, so then I guess they would win because they wouldnt have to buy back the car and just have a lawsuit on their hands for wrongful death.SECTION (B -2) within the first 18,000 miles or 18 months these problems are still happening and the same problem like engine/turbocharger issues where I cannot accelerate to move out of oncoming traffic can cause death or serious bodily injury, and has been subject to repair two or more times by the manufacturer! Are they waiting for me to get in a horrible accident and then I would qualify for the LIFE THREATENING incident?SECTION (B-3) The vehicle is out of service because of the number of repairs and problems this 2013 Range Rover Evoque is having and although the manufacturer has made a number of attempts, the car is still very problematic. This vehicle has a cumulative total of more than 30 days since the delivery of the vehicle; it is actually now going on 44 days and counting. Despite repeated attempts at repair by Land Rover Service, the 2013 Range Rover Evoque still remains defective and therefore there has been a failure and refusal to conform the product to its express warranty under the law.In closing, and just a personal question to whoever is reading this…in looking over the services records, would you let your 16 year old son or daughter drive this vehicle? Would you be comfortable buying this car from me knowing the service/repair history I have attached. Can you honestly say you would feel comfortable driving this car yourself?

Land Rover was awesome. I loved the choices that they had for the public to choose from but I fell in love and picked the white truck that I purchased and even after I picked my truck there were still a ton of other colors and options that I wanted. If I had enough money to afford a second one I would have bought a second. I would pick a white one with peanut butter interior because the last one that I bought had a white exterior and black interior which wasnt really my favorite option for the truck.

While driving home, the engine revved up, an engine light came on and vehicle died. I had it towed to Land Rover dealer in Maryland, and was told the engine locked and the vehicle needed a new engine. Extended warranty took care of a refurbished engine after being in the shop for a month. After replacement of the engine, light and revving continued. The vehicle has been in the shop over 15 times for engine light issues. I even had a new wiring harness placed on the vehicle for $1100. The engine light came back on three weeks later. After randomly speaking to people who I come across with the same vehicle, I discovered that the engine light is a common problem. One man told me his engine light has been on for 3 years. WOW!!!

Range Rover roadside assistance is the worst ever experience I ever had in my life. They were not able to send me tow truck. For four days supervisor dont even pick up the phone or return my calls. Ive been driving Range Rover last five years. Enough is enough.

When I first received my 2018 Range Rover HSE it was a great car for the first month but its been a year and now I absolutely hate it, here are some reasons why. The infotainment system is the worst that I have ever worked with. The screens in the car will all go black in the middle of driving, even on the highway. It is impossible to connect a brand new iPhone X to the BRAND NEW Range Rover, I have tried relentlessly to connect my phone to the car through Bluetooth. The Bluetooth in the car is always failing. The glitching and lag from the infotainment screens make you want to take a baseball bat to the screen. If you have made it this far in my review now Id like to tell you that my family have had 6 previous Land Rover vehicles and I have a heart felt love for the brand. But, if Range Rover wont fix their infotainment problem, I will never buy another one and suggest that no one should either.Finally you may be thinking to yourself,Did you do anything to resolve the issues? Yes, I have gone to my local Range Rover dealership more than 2 times and they have given my car updates. These updates HAVE NOT WORKED. I still face all the same issues I had faced about 11 moths ago. My favorite part in this experience is the lack of reality that my local Range Rover dealership has. They have told me repeatedly that if I experience any problems with my car them I should,pull over and shut off the car for 5 to 10 minutes. So I guess every time there is malfunction with the infotainment system (which is about every day) then while driving to what ever destination I am traveling to that day, I should just pull over and take, 5 to 10 minutes, to restart my car. Im gonna leave this review by saying I used to love Land Rover but my car sucks and so does the Land Rover for the way they have dealt with this issue.

Land Rover has a variety of styles to meet everyones needs. They bring a more rugged 4x4 type feel to a stylish innovative vehicle and you no longer have to sacrifice style to drive a 4x4. Excellent stereo systems come standard and the air shocks that were on the car provide a awesome ride. Theres a leather interior, and plenty of plug-in ports for phones etc. And the sun roof/moon roof is great. There are plenty of options for everyone from the businessman/businesswoman to the avid 4x4 enthusiast. There are also options from stereo to heated seats. I have twins and a 9-year-old so I had to have plenty of room! This was the best vehicle! Can handle the double stroller and all the football/baseball equipment from my oldest.

The Range Rover Sport is by far the most unreliable vehicle I have ever owned. What a disappointment for a luxury SUV. The car always has issues, stays in the shop and is constantly in need of some type of service. The smallest things will require you to go to the dealer to be addressed. When any warning light comes on, prepare yourself for a trip to the dealer with your credit card ready. And this is way too often.For example, Ive had my tire pressure light come on, which is an appreciated notification, but after filling the tires with air the warning light wouldnt go off. Who needs a trip to the dealer for putting air in the tires? No thank you! Its an awesome looking vehicle but the maintenance is a part-time job and expensive. This car is like dating a young supermodel. Its great when its new and quite beautiful to look at, but it needs a lot of work under the hood and it is gonna cost you! You will get to know your repairman quite well if you purchase this vehicle. A truly disappointing experience.

Had excessive noise from engine since purchasing this from the dealer in 2014. Several adjustments made but timing chain never replaced. Chain slipped off and 7 cylinders are bent. Engine is a complete write-off. Wonder how much Land Rover will cover the cost. Should be a complete engine replacement given the documented history and regular oil changes. Love the power and finishes on the vehicle. Apparently the timing chain is a known issue according to mechanics that have worked on this model in the past.

I purchased this truck for my wife on January 2007 with 30,000 miles. On August 2007, my truck was hit by some guy from Indiana who didnt have insurance (by this time, I had 32,000 miles), but I was fortunate to have full coverage on my vehicle. I had my car towed to the Land Rover dealership in Darien and was told by Land Rover to have my car towed to Coatlings Auto Body Shop because it was their preferred repair shop for Land Rover. They had to replace the front end, transmission, which they got paid by well over $25,000 for the repair (minus my $1000 deductible). I didnt get my car back until June 2008 and mysteriously, I had 42,000 miles on my vehicle. Ever since I got my truck back, I have been bringing it back to them for the same reason. The truck kept giving error codes and at times, locking up. So when I brought it back to them, Joe from Coatlings said it was a new transmission and it had to break in. So after 3 weeks, I had to bring it back in for the same issue and I was told by Joe and Peter that it was now the wire harness. Then 2 weeks later, Im having the same problem and now Joe and Peter tells me it is the solenoids on the transmission. Long story short, they had Joe from Land Rover come down to their shop to look at my truck and he said what I was saying all along that the transmission was shot so they can order another transmission. They stated that they had to contact the company where they get their transmissions from and they said the guy there stated it was a good thing I brought it back because it was a few days within the one year warranty expiration. So they sent one down 3 months later. Coatlings then had Joe from Land Rover repair it in their shop. Finally, I got my car back yet again for the 10th time, it was riding as if it was missing a gear so I bring it back again. I was told that it was another bad transmission or solenoid so they stated that they had to contact the company yet again. But they said that they only cover the first transmission and that I would need to purchase another one on my own!

This is my second Land Rover Sport. My first vehicle was excellent. Unfortunately both the product and the customer service associated with the product have descended to the level of abysmal. In three months of ownership the car has completely shut down 3 times and been towed from various locations. Within 3 days of delivery the car shut down on a major highway. Land Rovers corporate customer service response is comparable to dealing with a public utility or government office. They are rude, confrontational and unhelpful. This is a very expensive vehicle. It looks nice but that is the end of its appeal. Do yourself a favor and buy a real luxury brand or at least a car that actually does things like start. My vehicle has spent almost as much time in their repair garage as it has in my driveway.

I got my first new Land Rover, a Freelander 2 TD4 manual, in 2011. I’ve read the stories, I know about the unreliability. Consequently, I was a bit surprised that it took 18 months and 50,000 miles before an engine warning light came on. Land Rover were out within half an hour, diagnosed it as a faulty sensor and got it fixed right away. At just over 2 year and about 75,000 miles, it came up with a message that there was a rear diff ECU fault which was quickly fixed under warranty. At 90,000 miles I passed it to a colleague who has taken it over 165,000 miles and counting and he’s needed a new rear diff and it’s first clutch. He’s still running it and has no plans to replace it. I don’t think that’s at all bad; perhaps all those who write one star reviews might see it differently?I then moved on to a 12,000 mile and one year old version of the same thing. Over the next year and 35,000 miles, it went about its business with just one odd fault - every week or so, the car would stutter for half a moment under power; nothing dangerous, or even annoying, just a characteristic really. I complained about it anyway and when Land Rover admitted that they had no fix, they made a generous offer to subsidise a swap for another FL2, but a top of the range SD4 automatic this time.That car was a complete gem and loved it to bits, without a single fault over the following 12 months/35,000 miles. However, I had a complete rush of blood to the head and stupidly traded in for a brand new Discover 4. Surely, this money pit had to be my undoing? Nope. The nicest car I’d has to date, with the only “fault” being squeaky rear brakes that were easily fixed. Unfortunately, Land Rover then introduced the nasty new Discovery 5 and I panicked. I had wanted to keep the Discovery 4 for a while, but decided to buy one of the last new D4’s before it was too late. Unfortunately, it was already too late. But, I did manage to trade my 1 year (and, you’ve guessed it) 35,000 mile old D4 in for a beautiful green 12,000 mile old D4 HSE Luxury...Which was very nice. However, after adding another 20-25,000 miles or so, it broke down. This time it was off the road for a month while they had to diagnose and replace a, very dead, high pressure fuel pump. It’s a big, body off, job to replace. Very expensive and very time consuming, no doubt, but why should I care? It was all done under warranty and they kept me in nice loaners too.When I spoke to Land Rover about the amount of time it took, they completely blew me away! They asked me what my dream Land Rover was and they then subsidised an extraordinarily large amount of money to make a top of the range Range Rover vaguely affordable and weapons grade “man maths” bridged the remaining gap!8 Months and 24,000 miles later, I’m chuffed to bits with my Range Rover SDV8 and wouldn’t part with it for any other car in the world. All being well, I’d like to hang on the this until well past 250,000 miles. In conclusion, the cars have been brilliant, the build quality has been superb and the reliability has been well up to the mark. Where things have gone wrong, Land Rover have been first rate and have gone above and beyond in restoring my faith in them. I have no wish to go elsewhere.

My 2008 Land Rover LR2 is been a bad vehicle. The cooling fan went out and the motor loses power. I almost got into an accident and every person that has this vehicle have the same problems and also the front air bags, theres something wrong with them.

Its variety isnt awesome but it has a lot of very tough and very nice SUVs and pickup style vehicles. They may not be awesomely fuel efficient but they are reliable. It hold a lot of people, seven person capacity. Beautiful design and some of the finest interiors Ive ever seen. Baseball leather and things like heated and cooled seat. Also side seating on some model amazing brand. It very customizable and can be made to suit your needs. It really is usable for anything without a single upgrade though.

Purchased 2016 Evoque brand new. Check Engine light came on at 397 miles on the car. Took in for service, dealer fixed it and car was with dealer for 2 days. Drove under 100 miles, Check Engine light on Again. Back to dealer for repair. Dealer kept it again for few days and fixed issue. Drove 200 miles again and check engine light on again. This time dealer kept the car for 2 weeks. After lots of phone calls to manufacture and dealer they agreed to replace my vehicle for another Evoque. Happy customer again... But guess what. Drove replacement car for about a month with under 900 miles check engine light ON. Very unhappy with truck so far and Would Not Recommend it to anyone Buy IT. Look around, you will find better Quality cars around.

Unfortunately I was blind with the manufactory believing was an excellent, but let me tell you its all problems like a regular manufacturer. The first day before signing the paperwork at dealership, walking around the car I notice left led light was off. Guess what, A FUSE they said... hmm brand new car and fuse blow out... ok... 3 weeks after now my remote keyless wont work... Guess what is common on these HIGH END VEHICLES that the computer or keys go flat. I thought buying $57.000 car was a worry-free, no headaches, like regular manufacturers. Oh, and dont expect 5-star customer service when you have problems, they are like a regular Ford, Chevy, dealership same level.

In 2015 I was one of first 20 people to order the Discovery Sport. I was so super happy on getting this SUV, until 1 year later the problems began. Problems I had: Front door creaking sound, exterior strips and trims came loose, crack in passenger side rear quarter window, trunk not closing evenly, AC foul smell and replaced water pump, radio/clock issues, front passenger door not opening and alarm turned on for no reason, break sounds, drivers seat back panel coming detached, and last and worst problem was the transmission failure. That did it for me! In 2 years time the car stayed in the shop for 45 days. I opened up a claim through the manufacturer and the best they could come up with was, We will compensate two months of payments and did not approve a buyback. That is not good enough. I no longer feel comfortable in driving a lemon and wont buy another car through Land Rover.

Many different types that will suit everyones needs. Very versatile. Customizable which is great perfect fits for everyone. I love how it looks like a nice classic car, without being too overly ostentatious. Suitable for everyday life. You can basically build your own car which I find the most satisfying. I find that this is the most comfortable car I have gotten since its built just for me. This vehicle is very spacious, but not overly big. Holds all my family very well and we even have space left to spare. The trunk is of a decent size as well which I love. Best car I have ever owned.

I purchased a 2012 LR4 with 45k miles...and at 62,000 miles the timing chain fails and Land Rover quoted me $15k to fix. I filed a claim to Land Rover NA, and of course it was denied in spite of the fact that they know of this widely known problem and several pending class action suits. Offered me $500 to settle. What a joke and scum bag company. Do Not Ever Buy a Land Rover from these pukes.

Numerous problems with turbo not engaging. Several trips to dealership for computer resets etc. ** from the sales/service folks. Still left hanging in traffic with accelerator pressed, no response, then kick in and thrown back in seat. Most dangerous vehicle ever. Horns continuously blowing because I wont go at stop lights. Random overhead lights come on for no reason. If your brakes get close to 50% worn, you must replace the rotors! So Im about $1k into brakes at 34000 miles. Pretty is all its got going for it. Place that sold it to me for 41k offered me 31k 10000 miles later. And it still wont accelerate! Waiting on recall or to invoke the Lemon Law. Land rover service is so far behind BMW as to be in another category altogether. The L for luxury actually stands for Lemon when it comes to Evoque! I want my $$$ back!

We leased a 2018 Range Rover Sport in September of 2018. The car had around 3,200 miles on it because it was used as a service loaner (which our salesman found odd) but they sold it as new. We had issues the day we purchased the vehicle. It wouldnt let me sign into the InControl through the car. It gave an error saying it was their issue and it would be fixed. So we figured this happens with technology and gave it 24 hours to see if the issue would be resolved. It didnt resolve itself.Then two days later the climate screen goes black. Its now almost February 2019 and the climate screen still goes black after 4 service attempts and multiple updates, part replacement, etc. Weve also had two occasions where the car put itself into Restricted Performance only to find out a hose collapsed and needed to be replaced. Then the dealership didnt reset the adaptations and it did it again less than 48 hours after bringing it home so I had it towed back to the dealership.Theyve also already replaced one of the air compressors for the air suspension and I feel like they already need to replace more as Im still having issues with it. They had it for over a week and we are still having issues. Im extremely frustrated with this car and Im even a little scared to put my kids in it and drive it because I never know what kind of tech error is going to happen next.I will never buy one of these vehicles again. At this point I just want my money back to pretend like it never happened. I cant spend the next 3 years with this car taking it into the dealership every month to get an update that may or may not fix the issues Im having. Dont even bother with corporate. Some of them are really nice, but they dont get back to you in a timely manner. In fact, Ive even been hung up on when I was talking calmly but expressing my frustration. Super unprofessional to deal with. They also take WAY too long to go through the Lemon process. I would not recommend this car. They are very pretty but have one too many issues.

I was very satisfied with my purchase. I also loved the salesman who sold me the car. I had it customized to my specifics and was very happy about it. I would not add any specific details as is looks great. Im very happy with the look of the car. The size of the car is very huge and very comfortable. I would definitely recommend this car to others because of the size of the car. I really do love and enjoy it very much.

Traded in my 2016 RR Diesel on 2018 HSE. Wish I could get my 2016 back. The 2018 has been problematic from day 1 regarding the electronic display. Has been in 3 times for repairs and each time, they magically have an update that will fix it all. Still having issues. Now, unless I wait until the disclaimer screen shows up on the screen before putting in reverse I get a TEENY TINY camera. The car also takes 30 seconds for it to engage in reverse AND many times the back up camera will not shut off for MILES. The last upgrade got me Apple CarPlay which I hate!!!! UGH, what happened? I was so excited that my 2016 had ZERO issues and now so disappointed in my 2018! What a mess! Land Rover doesnt seem to have a clue how to fix this issue.

I had a 2006 Range Rover Sport HSE. I loved it! At about 90,000 km, I started getting intermittent reduced engine efficiency warnings that began to result in low speed stalls. Check engine light occasionally would come on as well. I had my mechanic replace several sensors. Then I took it to the Land Rover dealer (in the next city) who diagnosed a mass airflow sensor as the culprit. This was changed but it kept reoccurring. More diagnostics (and the money associated with that) and resetting of the codes: same mafs but nothing was wrong with the sensor! Land Rover was unhelpful and quite frankly, disinterested. I guess the repeated cost resetting charges were making everyone happy (except me). So, I bought a 2013 Ford Explorer, a great vehicle at a half the cost, same great cargo space, better ride (!) and a more accessible dealer network. Its a great truck.Im very disappointed in Land Rover. I currently have a Mercedes E-class which Ive had for almost 10 years without any significant issues, as well as a summer-only 5-year old Porsche that has cost me only oil changes. I dont mind spending money on vehicles, but I wont be loyal to a brand that cant fix their own vehicles properly. Good riddance, Landie, forever.

This is not in my character to post negative comments online about something that I like (I absolutely love my 2013 Range Rover Evoque) but I was advised by a manager at a retailer that this was probably my best bet to get some sort of explanation for the recent sub-par treatment I have been experiencing from Land Rover, in particular the Huntington, NY location.On 12/15, my fiancé and I were driving when a message on the dashboard flashed and said that the front left tire needed air. So my fiancé went ahead and attempted to put air in the tire. When he unscrewed the air valve, it broke, causing the tire to become flat. We ended up putting the spare on, which caused another message to pop up saying that there was a fault in the tire sensor system and because this happened at 2300, we decided to call the dealer the next morning.On 12/16, we called the Huntington dealership where we bought the car and were told that the next appointment would not be available until next week. We called several other dealerships that day and even explained the urgency of the problem being that we work 40mi away and did not feel safe driving on the spare. We were told that there was nothing Land Rover can do for us. My fiancé explained that we are being forced to look into other options to get the original tire repaired because we cannot wait a week, and again we were told theres nothing they can do, but give us the next available appointment. We ended up getting the original tire put back on, but the dashboard kept reading that there was a fault in the tire sensor system.My fiancé then drove the car for the scheduled appointment, and waited for the problem to be fixed. However, when the service men told him that it was ready, the dashboard kept flashing the same message. He told them that message was still there and the mechanic impolitely told him to just drive the car 5 miles and the message would go away. After driving for 10mi, the message stayed the same and he drove the car back to the dealership where they decided to give us a loaner and further look into the vehicle.Now today 1/4/17, Land Rover Huntington calls my fiancé to tell him that the service that they provided is not under warranty and we have to pay $400. I called Land Rovers customer service, and spoke to a representative that told me that tires are not included in the warranty, and that because of the recent holiday season there was limited availability for service. Two things wrong here: 1. it is something wrong with the sensory system not the tire and 2. there is no need to justify unsatisfactory customer service. Im very aware that we just celebrated a recent holiday season not to mention my birthday on 12/16, when I had to initially deal with this nonsense.Unfortunately, I am nowhere near my vehicle to look at the specifics of the warranty, but I will say this: this has been one of the most insulting and dismissive customer service experiences I have ever had. I was really looking forward to stay in Land Rover family and eventually upgrade to a vehicle for a growing family, but this service is absolutely deplorable. My mother who is the owner of a Mercedes Benz has never heard of such treatment with her company and here I am being subjected to this level of service, for what is known to be a luxury vehicle.

After 3 years of trouble free driving my 2011 Range Rover Sport, 110,000 and the issues started. Everything from water pump to now the cylinder head gasket!!! This is a $12,000 fix. I would have expected this with an average vehicle, not a $75,000 machine that is branded “Above and Beyond”. Would you believe the dealer at Willow Grove PA offered as a trade-in $1,000! My dog is worth more than that. No help also from the Head Office, nice email to say sorry for your inconvenience. Think twice and read the reviews before investing in Range Rover.

Transmission replacement was declined while under warranty. I had taken my vehicle in for issues with the transmission. I brought these issues to the attention of the dealership while the vehicle was still under an extended warranty. They kept the vehicle for several weeks at a time and did not make any repairs to the transmission. My transmission continues to show signs of impending failure. I took the vehicle back in to have the issue addressed and they said that the transmission needed replacing; however, due to the extended warranty expiration, the repairs to the transmission will be at my expense. The service manager at Livermore Land Rover said that there are several notes in my service records that I had concerns with the transmission problems. I have sought an attorney. However, his suggestion is for me to take the consumer affair route first as he sees that the case is very simple. A preexisting condition is the responsibility of the car company to repair.

Its only two years old and a piece of **. My Rover didnt even make it out of warranty before it had issues. I had replaced the alternator just before the warranty was up. About 4 months after the warranty was up, I had small issues with the vehicle. Exactly 1 year after I replaced the alternator, I had to replace it again, and this alternator is overpriced like you wouldnt believe! My vehicle is now currently sitting in a transmission shop, where they just called and told me that I needed to just trade in my vehicle because I have over 30 codes wrong in the diagnostics. My rear end, and my engine is next to go out in my vehicle! The transmission shop is not even charging me for the service, and he said that he wouldnt feel right fixing the transmission, when the engine in the rear and is about to go out of my vehicle too. I wish that Land Rover was that honest with me when I bought my vehicle. I am a previous Mercedes owner. I will never, in this lifetime, ever purchase another Land Rover.

I bought a 2016 Range Rover and was happy with the transaction until the first time that I washed the car (3 weeks after purchase). I discovered spots on the sides of the car that actually changed the color of the paint. The spots were caused by the tire dressing that was on the USED upgraded rims which were represented as being brand new by the dealership. I know that they were used because 3 weeks after the purchase, the sales manager accidentally told me that they had 7,000 miles on them.I took the car to a detail shop and a body shop to see if they could get the spots out, and both places said that they have seen these same type of spots before. They stated that the spots came from the wrong type of tire dressing splashing up on to the paint and they can change the color of the paint to the point that you have to strip the car and repaint. It is especially noticeable on white paint (my Range Rover is white). This dealership took NO responsibility for the spots that were caused by them and Im being forced to sue them. I am extremely disappointed in Ventura Land Rover and would never recommend them to anyone. Go to the Westlake Land Rover, they will treat you fairly. I bought my previous Range Rover from them and I should have stuck with them, they were excellent.

They only offer three models. We went with the LR4 because it had the third row but I wish it had more options for the price. I love the third row. It seats my entire family comfortably. Some third rows feel like afterthoughts and the passengers are squished in but the LR4 avoids that nicely. I also love the four wheel drive options, the cooler in the center console, and the automatics wipers. But I wish they offered DVD screens in the backseat. Also, Land Rover doesnt offer as many upgrades and personalizations as other luxury car brands but what they do offer is top of the line. The leather seats are better than other car brand leather seats.

Our 2010 LR4 HSE has had problems from the time we drove it new off the lot too numerous to cover here. Constant problems with the electrical system that no one can seem to figure out. Sometimes the ignition works and everything turns on, sometimes not. Problems with sensors and indicators just not working right. Maintenance is frequent and expensive. Brakes need to be replaced every 6-8 months and usually the rotors too due to soft pads and thin rotors. Water pump broke which shot water everywhere and shorted out alternator, battery and electrical system.More recently, only 8 months after coolant system service vehicle overheated due to cheap composite plastic pipe cracking causing sudden coolant loss. Temp gauge was reading normal and no indicator lights went on. Caused significant damage to engine which now needs to be rebuilt or just replaced. Havent decided. Local dealer service is terrible and corporate customer relations are even worse. Have had most every other luxury brand but nothing even comes close to the problems and expense of our LR. Never again.

Omg omg omg... Ill be honest with everyone, they are nice looking cars but whatever you do... DONT and I mean dont waste your money on a Range Rover. I bought one and took care of it like it was one of my child. These cars are horrible, the maintenance on them is non-stop. I mean these cars are garbage and the service fees are wow, I mean you can spend almost the cost of the car in two years of maintenance. My truck was worth almost 20,000 dollars and in the end I took it to the dealer and handed them the keys after it broke down and I swear to you I told them this is my car abs, this is the keys to it and this is the title and gave it to them and walked out.As much as it hurted letting it go cause of the money I spend but in the end it was a relief, Range Rover is a piece of **. Excuse my language but please think twice before buying a Range Rover, the car will put you in big debt. Oh Lord I can tell you so much about my truck it will take me days explaining it, and I swear to you its not just me. I have a family member and also a friend that are crying worse than me. Please please whatever you do... DONT BUY A RANGE ROVER.

2012 Range Rover Evoque - I purchased this car in September 2017. Shortly after, I noticed the interior of my car smelling like gas. When I brought the car into my local Land Rover dealership for service I told them about the constant odor. Unfortunately they said they did not smell it. About a month later I brought it in for service and told them the problem still existed, once it went unresolved. So now I have it back in for the same problem, and I hope that someone resolves this. This strong gas smell is literally making me feel sick, anyone who gets in my car notices and they dont feel safe. My problem is that my warranty ends in days and I do not want this to now be a huge problem for me. Has anyone ever had a similar experience? Help.

I purchased my 2017 Discovery new with only 11 miles, and loved the car except that the backup camera works only periodically, the audio works only when when it wants to. I now have 34,000 miles and have extreme shaking upon applying brakes. I’m told I need new back wheel brakes at the tune of $1,000 and if shaking continues, I’ll need new front brakes as well for that same amount. I’m told this is not a manufacturers defect so not covered under warranty :(. I’ll be selling this lemon and never purchase a Rover again. I’ll also not recommend that any friends or acquaintances purchase a rover. This is my first and last rover.

I was looking for a car that was luxurious yet practical and Land Rover had everything that I was looking for. They had amazing variety of luxury cars that met different needs of successful people at great prices. They have cars for everyone. Their cars come with so many features you would expect to receive. I upgraded my car to fit my life and there were so many options. I chose the one that I felt was the most reasonable for my money and I am satisfied. In my Range Rover Sport, the passenger capacity is perfect. I do not have children, so I do not need as much space but they do have other models to accommodate that though.

It was amazing. It was so cool and had so much fun on this brand. It has a lot of rooms and capacity to be helpful to others. Nice and good looking brand as well. Also was satisfied by their services offered. It may be expensive but I like the way it is and yup its worth a penny because its so new and different from the rest of the brand I have had ever tried. I am so happy to have this kind of brand and be lucky to get to experience it.

Range Rover Evoque - Car lost power on the highway going uphill. The dealership said I had a blown turbo charger and the car had 57k miles on it so it was not under warranty. $4k later & two weeks in the shop I have the car back and am nervous to drive it. Ive also had both front headlights blow out during a nasty snow storm & dealership had no idea why. Good thing that happened under warranty or else I would have had to pay. The car is dangerous and there should be a suit against Land Rover.

I spent £112,000.00p on an RR Autobiography in July 2017. All the gadgets fitted and a special paint colour. Having spent such a sum I was furious to find out that I then was told I had to buy a data SIM card to make the traffic system work. I was totally insulted. I then found out that the factory fitted Tracker was not fit for purpose and would not be accepted by my insurance company, so I had to have a higher category of Tracker fitted. More hassle and more expense. The engine auto stop/start function is a complete joke for a vehicle of such supposed quality. When this dire function kicks in, the car rocks like a dump truck on a building site. Truly awful. After a few months, a piece of trim in the roof came adrift. Without doubt, this has been the most disappointing motoring of my entire life. I will never buy again any JLR product, either new or used. JLR, for the sake of a data SIM card, have lost a customer forever.

I have had my 2015 Evoque for 60 days now and we just picked it up from our Land Rover dealer service for a gearbox fault (I will get more into that shortly). On the way home on the highway, the car lost power in the fast lane, basically shut down and give us the same gearbox malfunction code as before. My wife and 6 year old child were in the car with me when this happen. Cars behind me had to slam on their brakes because my Evoque was slowing at a fast rate and I had no power to get out of the way. Luckily there was an opening in traffic for me to pull into the side of the road. The same thing happen last week when my wife was driving my son to the doctor and A SEMI TRUCK NARROWLY AVOIDED RUNNING INTO MY WIFE AND CHILD BECAUSE OF THE SAME ISSUE! My wife doesnt want this car, I dont want this car, I feel like my family is not safe in it anymore and I honestly dont know what path to take.I love(d) the Land Rover brand and weve owned an LR3, LR4, and a Range Rover Sport. We were excited to experience this vehicle and it has led to nothing but heartache. I believe Land Rover owes me a new, safe vehicle. Especially after being a loyal customer for the last 7 years.

The problems with this vehicle started with fit and finish issues within days of driving the new Land Rover Discovery off the dealer lot, that included a squeaky rear seat that took at least four separate visits to fix. Then the problems migrated to the rear liftgate interior panel that continually detached from the body hatch and hug down from one side. I have been back at least six times to fix this problem over a two year period. And each time they fix it and each time it falls apart again. Still no remedy.The best problem, at least for the service providers, has been the non-recall camshaft defect that has been known to Land Rover for some time (not counting the axle bearing failure, that was thankfully caught under warranty). This cam issue totally stopped the car. I finally took the Discovery to an independent garage and am now faced with a $2400 repair bill. Wait, no scratch that; an $11,000 bill. They decided I need a new engine, explaining the cam controller shattered with metal fragments going into the engine.Needless to say, I would not recommend Land Rover vehicles in general. It seems that when these two brands Land Rover-Jaguar, were purchased by an Indian investment company, Tata Motors, the legendary quality and durability was lost. The decision was made to introduce a variety of snappy looking consumer market-class models and trash the historic world-class reliability tradition. Remember all the old movies and newsreels with Land Rover busting through the jungles and mountain passes. Don’t try this too far from town. Trapped in the Outback in a new Discovery would be life threatening. There is a new Defender model, though I wouldn’t hold out much hope for that either - same build, parts and management. Land Rover should have kept the name when they sold out to Tata.

I leased a new 2017 Range Rover sport dynamic. I absolutely love the vehicle!! I have owned many many cars, I have a lot to compare to. Expensive sports cars, luxury vehicles blah blah... I love this vehicle!! However, I will never lease or buy another one again. Unfortunately, I was in a collision not my fault but that doesn’t really matter. What matters is - It took 6 months for the dealer to repair my vehicle because Land Rover did not have the parts available. Can I remind everyone it’s a 2017 fairly new car. The parts should be readily available!! 6 months no vehicle is a long time. It was suggested to me to contact Land Rover directly with regard to the needed parts. I contacted them. They took all the info and passed it on to a claim agent.I was contacted for additional info and they let me know my parts are on back order. Weeks and weeks later I find out one of the parts - a wiring harness doesn’t exist and the factory has to make one!! That took 2 months. In the meantime calls not returned - no response to emails and when I received a response it was patronizing and totally unhelpful. Never in a million years would I have thought a company like Land Rover would not have parts available for their newer model vehicles. I’m extremely disappointed in the way they handled the situation. Reputable companies are all about customer service and customer satisfaction. They failed big time!

When driving Evoque and compress the gas, the car stops suddenly and dies. He was already out of service and replaced the fuel pump of the second tank. After 1000 km, the same problem, suddenly standing in the ride, life threatening. With the service is hard to do because they do not believe. Never again Rover ever and ever. Very awful service, poor support. This is NOT a premium brand car; this is a very bad car, for my opinion and experience.

Love them. And even all cars are test drives fun. I really liked the type of all terrain vehicle that this brand provided and hope again to buy another one sometime around the spring time test drives. The appearance is amazing. This car is very good for rough ground and mountains. There isnt so many upgrades on the Land Rover but its still a really good car for anywhere. Have already recommended it to many people such as my friends and family. The gold version is very hard to clean and I really dont recommend it to anyone.

I bought a Range Rover that was pre certified with factory warranty and within just 8 months the Letters on the front and back of the car, as well as the hood vent and one light grill started flaking off, fading and turning different colors. I identified that this has been covered in the past from other dealerships but the dealer (South Bay Land Rover) and the Executive Liaison Peter **, were not helpful at all. I asked numerous times to speak with the CEO Ralf Speth to resolve this minor issue but Peter was unable to make that happen, as apparently customers are not important enough for him (the CEO) to call back. I did not want to go to Social Media but our experience has to be known to all so you can judge what company you want to do work with.Buyer beware when thinking about a vehicle from Land Rover as that are not good for their word (they werent for me) and they treat people differently. At the dealership and Company level I have been discriminated against and the dealership has a used car situation which this experience I will be posting soon on Social Media as well. This was such a minor issue for them and easily to fix but they chose to treat me differently than others have been treated and I just want to share my experience with you all. Think before you buy as the relationships with dealerships and companies make all the difference. Best of luck to you.

For everyone who owns a Land Rover, listen up! We all know that Land Rovers are high maintenance! It doesnt matter if you have a 1990 Defender or a 2015 LR4. It will eventually fail in some way, shape or form! With that said, you have to treat them like gold. If youre one of those Soccer moms - with all due respect, that needs to jump in the car four or five times a day to run errands with the A/C blasting in the middle of the summer, then maybe this isnt the vehicle for you. Land Rovers are like Ferraris. You have to constantly be on top of them, know when the vehicle breaks before it does! Keep money in savings and always be prepared! With that said I recently purchased a 2001 Discovery 2 in mint condition! Only 111k on the OD. First thing I did was look under the carriage - Hmm, no leaks. Looked under the hood - no leaks. Everything was nice, clean and looked new! Checked the oil - it was so clean you could drink it! I thought whats the catch? Took it for a test drive. Ran perfect except for every stop I could hear the airbag compressor blowing air! Ok ,no biggie. I bought it. Next day drove it to work. Halfway to work, bam. Yep the three amigos come on! ABS,TC, and Downhill Assist. Ok, Ill check it after work! Kept driving about a mile - engine makes big noise. Check engine light comes on! Only for a sec then off. Hmm... Thats weird. Go about another mile - bang again. What the... Go about another mile, then vehicle just dies while driving on a heavy street doin 55 in a 45. Quickly, I pulled safely off the road into a CVS Pharmacy. Now late for work, I let it sit for a minute. Started right up - was able to get to work! Next day, took it to my mechanic who is really familiar with Euro cars. He happens to own a Jag! After computer reads 6 possible causes, we found a short in the crank shaft solenoid! $350.00 US later, vehicle ran fine! If I would have taken it to a dealer or Land Rover, it would have been about $1600.00 US and they probably would have fixed the wrong thing! I have recently put new rear airbags. Bought them online for less than $200.00 and had my cousin installed them. Now the vehicle drives like a Cadillac with no lights on! Now I know not everyone has a cousin that is a master mechanic especially owning three Toyota Land Cruisers and a lifted Samuri! But do your homework. Land Rovers are notorious for having electrical problems! If anything gets wet, corroded, dirty, do the best you can - always keep it clean, free of mud, dirt, snow etc... And I have learned if one little thing goes, it makes ten others go as well, so find out for sure if you can exactly what the issue is and then the others will probably disappear as well! Land Rover dealers especially will ** you for your money! And probably never fix whats really wrong! Good Luck and God bless!! Hope this helps.

When I called Land Rover USA for assistance with an active recall for a cracked fuel tank flange on my Land Rover I was given an incorrect information and the infinite runaround ending with Land Rover USA representative hanging up the call. Despite the dangers of of a faulty Land Rover part that causes a fuel leak, Land Rover USA offered incoherent and incorrect information followed by endless bureaucratic indifference. Horrific service.

I have the range rover. Its a very quiet ride and feels as if youre floating when driving. Its also very roomy, youre children will love you. It has absolutely fantastic leg room, plenty of room for the pet to come along also. You can also have a romantic evening with your date on the shorelines. They also include top luxury models but do be preparing to spend at least 50,000. The vehicles are beautiful though and well thought out. They also pay attention to detail and you have many options to choose from. Wheels, interior leather, wood trim, many different exterior paint color options and many options for engine. I prefer a v8 engine. They will last a lifetime if you have regular maintenance done.

Bought my Velar in April/2018. REGRETTED. My car went to 5 services going on 6 next week. Full of noises and electric issues. Land Rover USA doesn’t care about customer. I regret not to buy another car brand, now I am stuck with this **. Don’t buy it!!! Choose BMW, Cadillac, Honda or even Toyota is much better.

I have had my Land Rover LR2 for 6 months. It has cost me several thousands of dollars in repairs now and has never completely run without an issue. Its a 2008 with 50k miles. No one, including Land Rover certified technicians, can issue me any sensible answer to this horrible vehicle I am now stuck with. I should have bought a KIA.

@LandRover_UK. Purchased a Brand New custom build Range Rover Autobiography. #JLR vehicles are a death trap Above & Beyond! #RangeRover vehicles are plagued with so much manufacturing defects, electrical problems and engine overheating issues! Im pretty sure I didnt ask for these extras on my £100k plus Custom Build? JLR THE WORST CUSTOMER SERVICE ON THE PLANET. The level of service received from Listers Solihull, Lancaster Erdington, Marshall Peterborough dealerships and JLR Customer Relations has been dreadful. #JLRDEATHTRAP #JLRPlague. **

Dealer service is extremely poor. Terrible customer service, communication and turn times. Corporate is arrogant, like they are doing you a favor. Purchased new at dealer and serviced at dealer. Multiple expensive repairs. Never purchasing another.

Its my second Land Rover since 2006 from LR Encino. The first experience was not bad. This time around its just unbelievable disappointing. My LR4 is handsome, black on black with a nice trim, wheels, etc. I have only had it for 2 years and whenever I take it into the dealership for diagnostic testing and service-they always have a list of issues with the truck, quoting thousands of dollars. For an expensive auto brand at 2 y.o. it is equivalent to an older car that needs a lot of repairs. It completely died recently. Why am I paying premium again just so I can shell out more money unnecessarily? I was sold a pre-paid service package at signing which is a waste of money! The dealer wants me to upgrade the nav system out of pocket, but its a lease! Maintenance is not included in the package, btw. Just not what I expect from Land Rover. Please make quality automobiles like you used to! STOP upselling and cross-selling nonsense!

I own a 2014 Range Rover. The engine completely went out at 56K miles. The warranty is 55k miles. Land Rover will not assist me with repairs. I have seen a lot of complaints about the Range Rover Evoque online. If interested in a class action lawsuit, please email me a short description of your experience, first and last name with contact information.

Purchased a 2013 RR Evoque on 4/12/2016. Absolutely loved my vehicle. The fuel pump went out weeks after purchased. Still under warranty, fixed, no problems. Took care of my car. Had it serviced before even needed. Purchased extended warranty (5000.00). I kept calling the in control ownership and could not get it registered. It was locked on topix. At the dealership they told me nobody does that anymore. Which made no sense. Coz it tells you too. Well thats when things got weird. I brought my car in for an insurance estimate on the meridian system on 12/03/2018. They called and told me I needed a new starter and rear axle and differential. I never had a problem with either.9 weeks later Im told its ready for 13,000 dollars. They did not turn it in to warranty. Told me I have to. So he walks me out to a parking lot to my car (weird Coz they have valet at a luxury dealership). I get in the vehicle and its not mine. This was some salvaged vehicle obviously a flood vehicle. Steve ** walks out to me with a car fax report (how did he know who I was or what I was going to say). I said, where is my vehicle? He said, this is your vehicle. And told me, what you going to do about it? The police say its a civil matter but theres no contract. If that was me I would be in jail for motor vehicle theft. I have been on a year long pursuit to find my vehicle. He has wiped all my service records and the 5000.00 warranty doesnt exist. Motor vehicle has 15 entitle changes with 4 vehicle Ids. I went to level 123 inspections to find out its under investigations. Attorney General never even looked at the paper of evidence and took 6 months for a response from the dealer that altered all entitles. No response from corporate. I recently discovered that car was from copart salvage auction. Steve ** was pulled over for taking flood damaged cars. So beware of and Land Rover vehicle. And do not consider car fax. They have changed the vehicles origin, service and mileage 3 times. In the meantime I continue my search for my vehicle so this Corp. can be sold for their business tactics. The vehicle was for sale in California at fast track auto while I was the owner. Its called cloning.

Driveshaft broke on my 2003 Land Rover Discovery. There is a recall for the 2003 Range Rover for the same problem, same year for the truck but the recall doesnt exist for the Discovery! Numerous complaints are all over the internet regarding the same issue! Land Rover refuses to do anything about it. In fact, the person I spoke to at Land Rover said Im not really sure what you should do?” really?I reported a complaint to National Highway Traffic Safety Administration (NHTSA) who will investigate the number of problems and complaints with the hopes of having a recall issued. I am not very happy with Land Rover!

Between Range and Land Rovers, theres a ton of options. Theres the Sport, Discover, and Evoque which are all different prices. They are very nice and easily customizable. You can customize almost anything. A popular route is the blacked out Range Rover, which looks very sleek. You can also choose from the basics - just color of leather and outside. The car is beautiful inside and beautiful outside! I love the look and feel of the cars. Great colors for leather and outside. It has very distinct look and you can tell they are Rovers. A lot of the cars have a 7 person capacity, but the back seats can be small and crammed. The front seats are full and luxurious, though, and could comfortably seat two petite people (not while driving though!). Its overall a great car and would recommend it.

Bought a new 2012 Evoque in August if 2013. Early on had a bunch of minor issues (pillar molding making noise at speed, headlight issues, etc.), but loved the car beyond all that (Colima Lime, just the color alone made me smile). About 2 months ago, at 82,000 miles, the engine cut out and could not get it restarted. Thought it was a battery issue and had it towed to a mechanic friend of mine. Within an hour he told me that it was a failed timing chain and that a new engine would be needed. I contacted Land Rover to see if they would cover this even though we were out of warranty. I was instructed to take the car to the closest dealership for inspection before they would even consider the case. It took 5 weeks for them to diagnose the problem as a broken timing chain, but still could not tell me the cause. I provided LR with all the maintenance records. Another 2 weeks went by and they declined to help. When I asked why, I was told that I did not maintain brand loyalty by getting oil changes elsewhere. That has got to be the lamest excuse I have ever heard. It was never a money issue because I always used the highest quality synthetic oils and did oil changes about every 10K miles vs. the recommended 15K. The nearest dealership is an hour away and it’s not always practical to go there. Besides, I have had many vehicles with 100K+ miles on them and did oil changes at the most convenient place, rather than the dealership...never a problem. I am now stuck with having to pay almost $16K for a new engine and the gentleman who declined financial assistance is not willing to even speak with me to give me a better explanation than oil changes not at LR. From reading all these reviews, there does seem to be an issue with the Evoque engine, as they tend to fail right about the mileage mine failed. And from what I read, some of these people even serviced the car exclusively at LR, so it’s not the aftermarket oil & filter BS. Its not even the money that gets me upset, it’s the complete lack of customer service. I mean, it’s $16K...thats the cost of a new car. Couldnt someone take a few minutes to call and explain why they arent willing to help. I am not giving up...gonna try to reach as high as I can, maybe even the company president, or just go screaming to the media...who knows. If anyone has had luck getting to some higher-up, please contact me. Perhaps as one of the posters said, might be time for a class action lawsuit. The bottom line is that they lost a customer. We were about to buy a Range Rover Sport, but thats not happening now. I should have known better to start with. Land Rovers have always had a reputation for being a beautiful car which was extremely poorly built.

This brand has several models of brand. They have a wide selection of colors and options to customize your vehicle to your liking. The different types of Land Rovers have become more nice and sleek as the years have progressed. The interior is beautiful with all leather and the frame of the body makes it perfect for outdoor conditions and makes you proud to own one. Overall, Id rate the appearance as excellent and unique. Way different than any other model of SUV. There is also so much space in these vehicles and it is wonderful. You never have to worry about hitting your head or being in the personal space of the person next to you. Plus, there are several ways you are able to customize these vehicles. Land Rover offers a variety of accessories for your vehicle and upgrading is easy to do.

Just read all of these reviews. I recently acquired a Land Rover Discovery custom built off of the assembly line. 1200 miles and we experienced a horrific gas leak in the engine. My wife filled up the car and shortly thereafter the entire car was full of gas fumes. LR dispatched a tow truck. The tow company requested that we call the Fire Department before they would touch it. Then they were unable to get it into neutral or drive. Wanted us to sign a waiver releasing them of any issues while transferring the truck. We would not. So hours later they left. We are waiting on another tow truck now. After reading these reviews I am very concerned that I just threw $70,000 down a hole. The vehicle smells terribly of GAS fumes and it does not run. We do not want this car back under any circumstances. Might lead to litigation if we do not get a replacement. Just what you want after buying your wife her first new car in years!!!

Its an absolutely excellent vehicle. These vehicles have something for everyone. Its sophisticated and classy for any city trips and has power and reliability for off road or inclement weather. Its a good looking vehicle thats built rugged but loaded with style. Part of the long standing tradition that makes this vehicle what it is. Dozens of upgrades are also available including different paint schemes and interior choices and different entertainment options. Passenger room is adequate plenty of seating available 4 up to 6 adults. Room is comfortable and plenty of interior upgrades that make long trips tolerable.

Has anyone else got one of the new 2013 version Range Rover Sports? I had delivery of mine in Feb. 2014 and have now been through 3 windscreens. They get a tiny chip and crack instantly. This isnt good! Right the way across the screen!! Im getting nowhere with Land Rover themselves and need to take this further so need examples of anyone else in my situation as Im being told that Im the only one having this problem. By the way, I know Im not as Ive got a friends partner whos now been through 6 of them. Hes not getting anywhere either!