I purchased this new Range Rover PHEV in May last year. In September we couldnt detach the charging cable. Roadside assist came and said the fault with this is so bad it needs to go to the dealer. This took the dealer and Land Rover 3 months to fix, with all sorts of faults discovered and waits for parts. We get it back and start to get major issues with the infotainment system and departure timers losing settings at random, or the car locking up during the charging cycle, so it wont actually charge. There no traffic info available now, the sun blind operates on its own while driving, the radio can change volume on its own, camera alerts are at maximum system volume, sometimes the infotainment system wont come on until you drive a mile or so.I have documented these and other faults, but are told theres nothing wrong with the car. I even have video evidence, but nothing is being done by JLR, who are aware of it, both at Dealer and Factory level. The leather seats are showing signs of wear on the seat base - The dealer steamed the leather to cure the issues, 500 miles later its as bad as ever. I understand too that its now subject to a recall because the engine does not meet publish emission standards. We have purchased over the years 2 Discos and 9 Range Rovers - Never again will I buy a JLR product, theres simply inadequate support.

Land Rover Discovery Sport. Where do I start? Ill start by saying that that this is a comparatively inexpensive vehicle built by a luxury car company (mine was $50k compared to $80K) and the TATA company just cant do it. The 4 cylinder turbo is zippy once it gets going and the car is fun to drive, holding like glue in the inclement weather. But thats where the joy stops. The car has experienced problems since 150 miles on the clock. At the time of this writing Ive owned the car for 6 months (4500 miles) and its been in for repair, literally more than 3 of those months, 12+ weeks. Im going on my 9th straight week in the shop it right now. Multiple check engine lights (that was the first), transmission electronically leaving the gear (unable to duplicate), seat quality/fit problems, screen and radio malfunctions (reported software updates) brake wear warning, more rattles than my 1997 British convertible sports car coming from everywhere.This car even has a rattle mod that requires disassembly of the interior down to the sheet metal, cutting and re-welding body panels. My out the door price for the car was $52,500 in November. The dealer has offered my $45,000 in mid May and to get away from the total aggravation, Im taking the $7500 hit and NEVER going back to Jaguar/Land Rover again. A $1250 loss for every month Ive owned it and a $2500 per month cost for the time I was able to operate it, and Im happy to get away. Had I looked into the internet user groups, I would have seen all the problems owners are having worldwide. Do your research before jumping into this. The badge means nothing. This is not the Land Rover of the Queen.

Its variety isnt awesome but it has a lot of very tough and very nice SUVs and pickup style vehicles. They may not be awesomely fuel efficient but they are reliable. It hold a lot of people, seven person capacity. Beautiful design and some of the finest interiors Ive ever seen. Baseball leather and things like heated and cooled seat. Also side seating on some model amazing brand. It very customizable and can be made to suit your needs. It really is usable for anything without a single upgrade though.

Steering vibration, in for repair 3 days ago. I has only done 166 miles awaiting outcome!!!!!! Not a cheap car should be perfect. New buyers beware.

This is my second Land Rover Sport. My first vehicle was excellent. Unfortunately both the product and the customer service associated with the product have descended to the level of abysmal. In three months of ownership the car has completely shut down 3 times and been towed from various locations. Within 3 days of delivery the car shut down on a major highway. Land Rovers corporate customer service response is comparable to dealing with a public utility or government office. They are rude, confrontational and unhelpful. This is a very expensive vehicle. It looks nice but that is the end of its appeal. Do yourself a favor and buy a real luxury brand or at least a car that actually does things like start. My vehicle has spent almost as much time in their repair garage as it has in my driveway.

I have a 2013 Land Rover Evoque. This is by far the worse car that I have ever had. This car has had the most issues and its only 2 years old. My oxygen sensor light has been on since May. Dealer says I dont tighten my gas cap. What was I doing before then. Last week the vehicle wouldnt start, surely its not the battery. I take it in for service and Im told its the battery and they cant tell me why all these warnings are popping up; battery is $350. I go get a battery installed but the car keeps saying gear box fault. From reading all the posts. Im scared to drive it. My headlights dont work properly. I can only drive at night with my fog lights on. The service man says my battery would solve a lot. When does a battery fix headlights. Guess what? I have a new battery but my lights still dont work. I have been on the Internet for 4 hours. I see a new vehicle in my immediate future.

We leased a 2018 Range Rover Sport in September of 2018. The car had around 3,200 miles on it because it was used as a service loaner (which our salesman found odd) but they sold it as new. We had issues the day we purchased the vehicle. It wouldnt let me sign into the InControl through the car. It gave an error saying it was their issue and it would be fixed. So we figured this happens with technology and gave it 24 hours to see if the issue would be resolved. It didnt resolve itself.Then two days later the climate screen goes black. Its now almost February 2019 and the climate screen still goes black after 4 service attempts and multiple updates, part replacement, etc. Weve also had two occasions where the car put itself into Restricted Performance only to find out a hose collapsed and needed to be replaced. Then the dealership didnt reset the adaptations and it did it again less than 48 hours after bringing it home so I had it towed back to the dealership.Theyve also already replaced one of the air compressors for the air suspension and I feel like they already need to replace more as Im still having issues with it. They had it for over a week and we are still having issues. Im extremely frustrated with this car and Im even a little scared to put my kids in it and drive it because I never know what kind of tech error is going to happen next.I will never buy one of these vehicles again. At this point I just want my money back to pretend like it never happened. I cant spend the next 3 years with this car taking it into the dealership every month to get an update that may or may not fix the issues Im having. Dont even bother with corporate. Some of them are really nice, but they dont get back to you in a timely manner. In fact, Ive even been hung up on when I was talking calmly but expressing my frustration. Super unprofessional to deal with. They also take WAY too long to go through the Lemon process. I would not recommend this car. They are very pretty but have one too many issues.

Received new Range Rover HSE Diesel on December 26th, 2019. Took it to dealership in February with only 4,000 miles because brakes began to vibrate and thump. Four months later and after speaking to five different people, Ive now been referred to a Regional Manager. I have been consistently told that there are no rotors and brake pads in stock. What? How could this be when they continue to produce new vehicles. The brakes now vibrate so violently that I dont feel safe, but JLR says its not a problem. Additionally, while my RR Diesel was extremely quiet when I purchased it, it began to sound like your typical tractor-trailer about the same time the brakes went bad. The dealer told me there was an additive for diesel engines as this was a known problem for vehicles operating in higher altitudes. I live at 7,000, so I accepted this answer. However, they apparently dont have the additive because this issue is still awaiting resolution as well. My wife also drives a RR HSE, but Id have to say we are done with JLR.

Since 2014 my Land Rover not only has caused me serious bodily injury, has been in service more than 10 x to present. 3 or more for the same issue. I have made multiple cases to corporate and several lemon law suits. I am at wits end. My kids and I are so scared to drive in the car because it continues to break down. They have done 10 or more updates, put in a new transmission, starter and the list goes on. It lunges forward, pops out of gear, shakes, vibrates, etc. The car is a safety hazard. The dealership agrees with me that the car has major problems and has not worked right since the beginning. All I want is to get my money back and give the car back. Corporate has not worked with me in any way.

Water leaks from a manufacturing defect related bad seam in the roof and poor seal in the side panel C pillar caused corrosion of the AV electrical components in the rear hatch area, resulting in multiple failures of the bluetooth phone module, amplifier, navigation unit. Technical Service bulletins issued identifying the problem as water ingress, but dealer failed to fix the leaks or to let customer know about the TSBs. Rover service rep lied about the cause. Extensive litigation ongoing over statute of limitations when repair or replace warranty is breached. Lesson: sue Rover often and early.

The 2014 Evoque Range Rover is an accident waiting to happen. Recalls to updates to not understand how this car is supposed to run. For an higher end car it does not hold true to quality. Car has 76,000 miles and told its needs a new transmission for $24,000 which is the value of the car. Car stalls when on highway, car stalls when out in gear. Higher quality parts do not last longer than any other car. Problem after problem. Worst car I have ever owned from day one. You dont know if its the eco turning car off or if its stalling.

We leased a Discovery Land Rover for 4 months ago, short before Covid-19. After 4 months with the milage of 2000 is broken down in the down town of San Jose, Ca, a huge city, on Wednesday evening at 8:00 pm. We asked for a roadside assistant and they sent us at 12:30 am, after 4 hours, came somebody and towed the car. On Thursday, the dealer said that, We are not able to start on fixing your car until next Monday!! We do not have a car and we can not do anything until Monday. We asked the customer service to help us. They are the worst respectfulness of the customer service, weve ever seen! They told us clear: We can not help you. We do not pay for any rental car. We do not pay for a second towing to the next available dealership. We do not get you any refund etc.The other dealer in the city has availability to fix my car as soon as possible, they have also some extra car to provide me during this time. But the customer service has to pay for towing and they wont to help their customer after they sold the car!!!! If you are thing for a car, do not go to for Land rover in the U.S, because you dont get any service, after you bought the car. They are only nice, before to sell you, but they dont accept any reliability after they did. It means, they are thinking only and only on their business to make money without any respect!!!

The drive shaft rusted/disintegrated at 75,000 miles, leaving us stranded in the roadway. The Land Rover N.A. is caustic and rude, and refuses to assist in repair or payment. Local dealer has never responded or acknowledged. The repair cost $9,000.

I have had my vehicle for about a year and have only been able to drive it a little over 8 months due to the incompetent services rendered. Today (Mar 2nd 2017) I received my vehicle after 2 1/2 months (Dec 16 2016) of it being in the shop for the third time and it was delivered with a broken windshield window. The service manager was notified and informed the tow truck driver to still drop off the vehicle; not to mention the RANGE ROVER road assistance crashing the vehicle into my garage on one of these three occasions.Dealings with the RANGE ROVER BRAND has given me a negative image of them and how they treat their customers. Nothing has been resolved after over a year with dealing with RANGE ROVER Customer Service and RANGE ROVER USA and now they have forced me to look into the Lemon Act for my State. BUYERS BEWARE!!!

Had an accident right front bumper. I think messed up suspension. Happened same time. Broke parking light - damage behind that light caused plastic to touch tire. Crinkled rubber on outside of wheel well. Cost to repair? I love my 2005 LR3!

After numerous emails to the CEO they’ve never gotten back to me. My mothers car was stolen due to the poor technology that these cars are built with! All I’ve asked is that all range rovers sold need to have a contract stating how easy it is to steal! So the future owner knows their risk! That it only takes 90 seconds to steal a £40k plus car!!! I’m DISGUSTED how I’ve been treated! I believe the answer now is to do a peaceful protest outside showrooms to Stop People buying their terrible cars!

Wow, lot of issues with these Land Rovers. Apparently, I am not the only one. I have a 2015 Land Rover. Problems werent apparent when I test drove it, but they sure developed quickly after buying it. My issues are mostly nuisance electronic issues that the dealer has not been able to resolve... or isnt willing to resolve. The parking brake sets at stop lights and fails to release. The transmission often is confused on which gear it needs to be in resulting in over revving of the motor and heavy clunking as it engages. Radio reception cuts out on local stations that never happened on my other cars. Intermittent wipers fail to operate intermittently. The seat will inadvertently adjust fully down and back instead of to the default Memory 1 position. Sometimes it will randomly adjust while drive.One thing I busted them on early was odometer mileage. It logged 250 miles for a highway trip that MapQuest indicated 180 miles. Perhaps they wanted the warranty to run out as quick as possible. I noted this and reported it to the deal. They said nothing was wrong, but after it was in the shop, it recorded the mileage correctly on the next trip. Strange. Perhaps they are repairing more than they want to let on. The local dealer is now in denial. They tell me they cannot replicate the problem. As the owner, we should have the most credibility with our cars. We drive them everyday, but Land Rover doesnt see it like that. These Land Rovers have electronic bugs and programming issues and it appears Land Rover is hiding from them.

35 days in the garage in 1 year. Since May 2018 my car has been off the road for 35 days, it has fault after fault, it isn’t fit for purpose, and when you have parted with £36000 of your hard earned cash totally unacceptable. In the last 9 months I have experienced and endured the following issues: May 18 - Brake fault appeared - Potential oil leak. June 18 - Early service light - DEF (maintenance). June 18 – Handbrake fault whilst driving at 70mph, switch was faulty which my daughter in the car. Early August 18 - Gearbox fault warning - fluid leak replaced gearbox seal, car stuck in 3rd gear. Late August 18 - Gearbox Fault - in connection to last issue, required further repair. Late August 18 - Torque Converter replaced. November 18 - Balance Shaft replaced. November 18 - DPF pipe replaced. November 18 - IRD Oil Leak. November 18 Drivers side driveshaft - replaced bracket. November 18 - recurrence of noisy breaks from March 18 - repaired. December 18 - loss of 4 wheel drive - 2 wheel drive and reduced traction- found excessive dirt on pump - cleaned sump, Haldex & housing - replaced pump. I have tried to my wits end to resolve this with Land Rover, they just simply are not interested in making this any better for me, they cannot see that the issue with the car is their issue. I do not have an issue with the dealership that sold me the car, I don’t have an issue with the dealership that have taken the brunt of fixing my car, my issues lies with the arrogance of Land Rover itself, why do they think that it is acceptable to sell a defective car?

This vehicle is awesome. The drive is smooth and soothing. Almost like riding in an airplane. The seating is like sitting in your recliner riding down the road. The instrument panel also give you that airplane feel. The steering wheel has that ergonomic feel. The manufacturer has stop at nothing to make you feel special even after the sale. When you get this baby home all heads will turn. Heck your garage might even give you a high five after you drive this baby in. This is by far the best vehicle I have seen in the past decade. You will think so too after a drive.

Land Rover offers comfy models that ride good and get you where youre going safely and comfortably. It has really sharp nice lines and groovy interior. Its pretty and has some nice stuff. Its also high tech and has lots to like about it.

I bought a 1999 HSE from a guy in NW Houston. He was only too happy to unload this ** on me for $3300. It drives great, it blows cold AC, but since Ive had it, Ive spent nearly twice what I paid for it. First, the key fob broke. It cost $700+ for them to send me this ancient looking control two weeks later. The sun roof track broke. They told me it would cost $2800 to replace the parts. Later, it was $2900 for brakes and shocks, and then, the last straw was $3000 for the catalytic converter. The back story: On one of my wallet siphoning trips to RR North Houston, I had a head lamp reflector lamp come off and a fuel issue that caused my check engine light to come on. I paid $1300 for that, but the week later, the reflector came off and the check engine light came back on. They told me the code was new on the check engine soon, and to bring the truck in so they can see if I had done something to the light which is really only a snap in.Wait, what?! They told me that I had to pay almost $300 for a whole light assembly, but what they really did was snapped in a reflector? Range Rover has a monopoly in the city because not many people can repair them. They treat you any kind of way because they know people almost have to rely on them for service. That really sucks. When I left today to get my reflector looked at, one guy told me it would be in on Monday, June 25. Then I got another call that said it would be in in a few weeks. Im going to do my best to trade this vehicle in and for as long as I live, I never ever want to have dealings with the lying, cheating, stealing Range Rover or their product again.

I have had my 2015 Evoque for 60 days now and we just picked it up from our Land Rover dealer service for a gearbox fault (I will get more into that shortly). On the way home on the highway, the car lost power in the fast lane, basically shut down and give us the same gearbox malfunction code as before. My wife and 6 year old child were in the car with me when this happen. Cars behind me had to slam on their brakes because my Evoque was slowing at a fast rate and I had no power to get out of the way. Luckily there was an opening in traffic for me to pull into the side of the road. The same thing happen last week when my wife was driving my son to the doctor and A SEMI TRUCK NARROWLY AVOIDED RUNNING INTO MY WIFE AND CHILD BECAUSE OF THE SAME ISSUE! My wife doesnt want this car, I dont want this car, I feel like my family is not safe in it anymore and I honestly dont know what path to take.I love(d) the Land Rover brand and weve owned an LR3, LR4, and a Range Rover Sport. We were excited to experience this vehicle and it has led to nothing but heartache. I believe Land Rover owes me a new, safe vehicle. Especially after being a loyal customer for the last 7 years.

Weve always had a Range Rover in the family and change them every two or three years. This one is a 3 litre diesel HSE with a few extras like air conditioned seats, a fridge in the console, self close doors and of course a tow bar which on this new model is electrically retractable. As all the others weve had no problems other than caused by a moronic parking scam in Spain damaging the electronic brake trying to drag the vehicle away. Land Rover were brilliant, arranged for it to be taken into dealer and repaired under warranty even though it wasnt their fault and we had a free hire car for the 4 days it was in the dealer.

After 2 1/2 years of leasing my Land Rover LR4, my car began to die. It was towed to Larchmont Land Rover who were not professional and could not get me a loaner; although they offered to pay for me to go to enterprise, I refused. After a week, they were unable to find a problem and then finally said they put in a 2nd battery back up. About 28 days later, my car wouldnt start. Now we decide to use White Plains Land Rover; even bigger mistake because after changing the battery, we also needed a new halogen light which we were advised would be covered under warranty and then later was advised it wasnt and had to pay $200. I was shocked that the service manager wouldnt even go half with me since THEY misinformed me. In the end, he refused the service to me; he should have accepted his mistake and ate the loss but no, instead he was very unhappy that we never used them to service our car for things like an oil change; and why would I do that and pay double for an oil change when I can go anywhere else for less. HORRIFIC EXPERIENCE... I really enjoyed the drive and interior of LR4 but WILL NEVER AGAIN GET ANOTHER ONE!!

They only offer three models. We went with the LR4 because it had the third row but I wish it had more options for the price. I love the third row. It seats my entire family comfortably. Some third rows feel like afterthoughts and the passengers are squished in but the LR4 avoids that nicely. I also love the four wheel drive options, the cooler in the center console, and the automatics wipers. But I wish they offered DVD screens in the backseat. Also, Land Rover doesnt offer as many upgrades and personalizations as other luxury car brands but what they do offer is top of the line. The leather seats are better than other car brand leather seats.

Ranger rover evoque 2014 - Just got this vehicle few months back. Dealership at Flatiron tried to sell us with extra tags... but thats another story which was the start of the poor customer service. So vehicle was working perfectly until we took it back to the center for some updates they called us for with a letter. We get the car back, door floor lights stopped lighting and after one day car wont start altogether. Wed call the same service center and he tells he doesnt have time and I will have to wait 7 days for them to see the issue. (This is the place we got the car and they did the update.) We called another service center, they were ready to see the car. So now we are responsible to get the car at the service station. Called roadside assistance and they were not able to find a towing company. Spoke with them several times. No use. 3 days I am sitting home with car standing on the side of the road outside my house. No assistance, no spare car offered. Just scared what if I was stuck at on a highway or middle of nowhere. Highly disappointed. Rethinking my decision to buy Land Rover. Really questioning the premier tag on Land Rover... is it true?

I took the vehicle to Land Rover to complain an engine noise. They found out the engine bearing was bad and need a new engine. Further testing, they found out one of the system need a new update software. After getting a new engine it took 2 months to get the vehicle back. At the cashier department, I overheard customers complaining about the high cost to normal maintenance. After this, I will never ever buy another Land Rover. It just a cheap made, over price vehicle

When I first received my 2018 Range Rover HSE it was a great car for the first month but its been a year and now I absolutely hate it, here are some reasons why. The infotainment system is the worst that I have ever worked with. The screens in the car will all go black in the middle of driving, even on the highway. It is impossible to connect a brand new iPhone X to the BRAND NEW Range Rover, I have tried relentlessly to connect my phone to the car through Bluetooth. The Bluetooth in the car is always failing. The glitching and lag from the infotainment screens make you want to take a baseball bat to the screen. If you have made it this far in my review now Id like to tell you that my family have had 6 previous Land Rover vehicles and I have a heart felt love for the brand. But, if Range Rover wont fix their infotainment problem, I will never buy another one and suggest that no one should either.Finally you may be thinking to yourself,Did you do anything to resolve the issues? Yes, I have gone to my local Range Rover dealership more than 2 times and they have given my car updates. These updates HAVE NOT WORKED. I still face all the same issues I had faced about 11 moths ago. My favorite part in this experience is the lack of reality that my local Range Rover dealership has. They have told me repeatedly that if I experience any problems with my car them I should,pull over and shut off the car for 5 to 10 minutes. So I guess every time there is malfunction with the infotainment system (which is about every day) then while driving to what ever destination I am traveling to that day, I should just pull over and take, 5 to 10 minutes, to restart my car. Im gonna leave this review by saying I used to love Land Rover but my car sucks and so does the Land Rover for the way they have dealt with this issue.

I was very satisfied with my purchase. I also loved the salesman who sold me the car. I had it customized to my specifics and was very happy about it. I would not add any specific details as is looks great. Im very happy with the look of the car. The size of the car is very huge and very comfortable. I would definitely recommend this car to others because of the size of the car. I really do love and enjoy it very much.

The variety of the car is straightforward. It is good at travel on the land and road. Its a family car that is easy to drive and have a four load that can hold four people for great outings and road adventure. Great for trip where you want to get away and enough room to hold your stuff. This car has it all. It comes in a lot of different colours that and four gear steering, a leather seat that hold against the weather that nature bring plus a GPS that tell you where you need to be. It has a radio of the high variety.

Land Rover was awesome. I loved the choices that they had for the public to choose from but I fell in love and picked the white truck that I purchased and even after I picked my truck there were still a ton of other colors and options that I wanted. If I had enough money to afford a second one I would have bought a second. I would pick a white one with peanut butter interior because the last one that I bought had a white exterior and black interior which wasnt really my favorite option for the truck.

I have written a review before on this site but this time after 6 years of being in court with Land Rover. I can now tell you everything what has happened. First I have owned 6 Range Rovers and up to the last one I bought from Lloyds Land Rover in Carlisle UK dealer. I had little or no problems with the cars. But then I bought a new sport HSE with the new Jaguar engine 3 litre. From the start this car was a lemon. After only driving less than 200 miles I had a fault when I was driving along it would pull up for no reason. The dash would light up with all kinds of failed components such as hill decent fail brake assist fail engine management fail gearbox fail just about everything.I would then ring Lloyds of Carlisle up and complain that the car has stopped again. This happened several times. I was getting sick. I had just bought this car at a cost of over 65 thousand pound of my very hard earned money. At that price you would think you would have no trouble. This was not the case.I told the garage that I wanted the car fixed so I was asked by Lloyds of Carlisle to take the car in and could I leave it for 3 days. I agreed to this. On the third day Lloyds rang me up and told me that the car was fixed and I would have no more bother with it again. This was on the Friday around 5:30 that weekend we used my wifes car as my new Range Rover had let us down so many times before.On the Monday morning I got into the Range Rover 30th November 2009. I was going to a site meeting at Lochmaben. This was the first phase of 30 houses we started for DGHP possible 5 thousand houses that was getting upgraded and I had a chance of that work. When I was driving the car just out of Lloyds of Carlisle I reached a speed of between 60 - 70 MPH. All of a sudden without warning the cars brakes activated and I came to an abrupt stop. I hit my head on the headrest. Also my left hand was pushed into the steering wheel. I did not know what had happened at all. It was so fast. At first I did think something hit me from the rear but when I gained composure nothing had hit me. The only way I could describe what happened was it was like an emergency stop. I was very angry. I rang the garage from the car and told them what had happened that I was rejecting the car. I did not want it anymore. When I got to the garage I told ** all about it. By this time my neck was hurting a bit also my left hand. Lloyds gave me a loan car and I was told that somebody would ring me later that day. I drove home rang the site gave my apologies told them what had happened that I would not be on site that day. As the day went on my neck got worse so I decided not to go in that week. I struggled on for about 8 week until my wife forced me to go to the doctors from that day. The rest was history. I was x-rayed and I was told that I had shattered my neck after 3 operations on my spine. I am now in a wheelchair and never worked from that day.I had to pay off my workers and close my company down. I lost out in a big way a contract worth tens of thousands of pounds. I tried to sort it out with Land Rover but it was a joke. I was offered 20 thousand pounds plus replacement car at no charge. To me I accepted the car but when that was delivered after about 25 miles it developed the same problem. I was so angry but when I phoned up Lloyds of Carlisle I was told that the problem had been found and had been recalled. It went in. I was told it had sensors replaced and software upgrade had been done. I sold the car soon after but that car before it had done 20 thousand miles the engine had blown up. I did not know about all the problems Jaguar Land Rover had with their cars. If I did I would not be in the condition I am today as I could not sort out some sort of compensation with them and decided to take them to court after the biggest cover up by Land Rover in court. They lied in court to win committed perjury. The judge also said to me that I was trying to besmirch the good name of a first class company. He was under the impression that nothing like I said went wrong with their product dont know if he got a new car out of it or not.All I know is that after six year it was a farce. The only problem is I dont have the money to take them to the high court in London.If there is anyone out there has similar faults with their Range Rovers give me a call or email me as if something is not done to sort out this company. Someone will be killed because of the cars they make. According to Land Rover nothing ever goes wrong with their cars? Email is ** phone is **. Feel free to call or email me. It would help. Thanks.

I bought a Range Rover that was pre certified with factory warranty and within just 8 months the Letters on the front and back of the car, as well as the hood vent and one light grill started flaking off, fading and turning different colors. I identified that this has been covered in the past from other dealerships but the dealer (South Bay Land Rover) and the Executive Liaison Peter **, were not helpful at all. I asked numerous times to speak with the CEO Ralf Speth to resolve this minor issue but Peter was unable to make that happen, as apparently customers are not important enough for him (the CEO) to call back. I did not want to go to Social Media but our experience has to be known to all so you can judge what company you want to do work with.Buyer beware when thinking about a vehicle from Land Rover as that are not good for their word (they werent for me) and they treat people differently. At the dealership and Company level I have been discriminated against and the dealership has a used car situation which this experience I will be posting soon on Social Media as well. This was such a minor issue for them and easily to fix but they chose to treat me differently than others have been treated and I just want to share my experience with you all. Think before you buy as the relationships with dealerships and companies make all the difference. Best of luck to you.

In January 2012, we experienced a blow out on front driver side of our 2008 Black Range Rover, which tore up the wiring harness that was above the wheel well. Land Rover was unable to secure parts to fix the vehicle, namely the wiring harness, for seven months. During the seven months they had the vehicle, they had told us they would take care our financial costs to rent a vehicle during this time due to them not being able to loan us a car from the dealership. They have now refused to help with any of the $3,944 worth of expenses we incurred from renting another vehicle to drive during that seven months. They have been terrible to deal with and are liars. After dozens of emails and phone calls to them during these seven months confirming that they would reimburse the charges after the vehicle was fixed, they have basically now said they cant do anything for us. I will never ever purchase another Land Rover. Our insurance paid out over $18,000 to them to repair the vehicle and they still treat their customers unfairly. We couldnt be any more disappointed in this establishment - not only disappointment in their ability to secure parts in a timely fashion but also in their unfair treatment of customers. This is the first review I have ever written so you know the magnitude of our disappointment.

In August of 2017 I special ordered a Range Rover Sport diesel. In 20,000 miles I have had in for service (only required once at 16K) on 5 different occasions. While the Dealership is fine, the car isnt. Its what I would call a major disappointment. One of the selling points for the car was the fact that it needed servicing only every 16,000 miles. What they didnt tell you was the car needed to be brought in approximately every 4,000 miles to have diesel fluid installed. Each trip to the Dealer takes about 2 hours to install the fluid (approximately 15 liters). This is the 5th diesel car that I have owned and the FIRST that would not make it from one service to the next without. In addition there have been 3 major software updates on the car since I have owned it. The bottom line is the car is overpriced and a pain to own. It is my first and my last. It is not a very reliable vehicle and certainly a headache to own.

Its flat out amazing. The s and r series are awesome. They are of high quality and design. Also recommend the a series as they have back up rear cameras, automatic breaks and wifi. Outstanding. Every single detail is beyond perfect. The leather throws in luxurious class combined with state of the art tech. Also the paint finishes, tinted windows and turbo are grey. I got a wheel drive and traction emergency roadside assistance, first aid kit, concealed storage, gps tracking, beats audio system, and hyper LED headlamps. Also, most Rovers have a enough room for a small family of 5. Its roomy and comfortable for all to enjoy perfect for road trips and family outings.

I bought my 1st Range Rover Autobiography in 2014. Good car all round apart from slow electrics and infotainment system while started on transmission at 40 000 miles. Range Rover would not fix it so I bought a new 2017 Autobiography. New car has much smaller fuel tank which I dont like. Park distance warning goes off when it shouldnt. Sometimes electric rear seats dont fold down or up. When in automatic the gearbox holds on to lower gears too long and the engine is revving too much. Infotainment screen goes blank sometimes. Bentayga is much better car but I dont like the looks of them.

Its my second purchase of a Range Rover. The first was excellent but the second is junk! The car (2015 Range Rover) was fine until it went in for the second service to the Miami dealership. It had normal service plus tire rotation, balance and alignment. It took 3 days which is absurd for 4-5 hours of work. They delivered it back to me and I drove it that night. When it reached 65mph it began shaking and I mean shaking apart. How could it go in perfect and come out a mess with 12k miles? After the second attempt to repair the problem, I was told I had an out of round tire. I was very confused. I called the tire manufacturer and they were more confused than me. They said for the sequence of what had taken place thus far, it was impossible. Still no smooth ride so it went in again. I started thinking about how when I accelerate from a stop into a turn, it seems that one of the tires jerks sometimes. This began when the car was new. When I spoke to my service writer, he had the service manager ride with me and just by chance it did the jerking motion again. The manager said it was normal traction control. Why did I dismiss it so quickly? Im not the expert is the true answer. Did that cause the out of round tire? Now it jerks all the time and shakes at 65mph and higher speeds. To make a long story short, Ive used the Lemon Law of the state consumer protection laws. The dealership had another attempt to repair but it has only gotten worse. I then met with the GM who agreed it doesnt ride smooth. Get new tires and bring it in for a trade was his advice. So I did and the deal for the trade was an additional $8000 and my lease payment went up to $2100. I just stood up and walked out. Thank goodness I saved every email to corporate, which by the way was worthless. 35 emails with proof of dealership lies, the invoices of five attempts, every text message and voicemail backed up with the AT&T bills, 3 witnesses and a law degree is the backup I have. The state and I will send a message to Land Rover loud and clear.

Technology is useless. I bought 2018 Range Rover V8 Aug 22 - April 22 the Screen has gone out over 10 times. Its been in the shop over a month. For $120,000 the SUV drives really well but the info screen is a rating of 0. The land Rover corporation in New Jersey is also slack so dont get excited on the rapid response.

Land Rovers Range Rover is classy looking, fun to drive and a gorgeous vehicle. There are top of the line options available and comes in several colors. I prefer the white, such an eye catcher. I am thrilled with the looks of this vehicle. They are also available in standard and upgraded models. The upgrades are well worth the extra expenses to add to this vehicle. I love the options of heated seats and temperature controllers. This vehicle has lots of legroom and can seat numerous passengers very comfortably. I love the way you dont feel like you are sitting jumbled together. Also, manufacturer is easy to work with during the sale and maintenance process. Its well worth the money it costs to purchase. I would highly recommend this manufacturer and vehicle to anyone looking for this type of sub vehicle.

Land Rover has excellent variety with great customer service before and after the sale... Had to call a few times with minor issues and they even once came to the house... Just wish the oil changes and maintenance was quicker... But overall it was wonderful. They offered more variety than most dealerships, a great service package and warranty, and easy options to finance. Also, they allowed me to personalized my Land Rover to fit my personality... I have 3 kids of my own and 4 step kids and needed a vehicle to seat us all if needed and this fit. Perfect... and would buy again.

Land Rover is an amazing experience. If you are looking for a classy vehicle, professionally looking and always keeps you on edge and comfortably. The appearance is sexy and elegant all at the same time. Combination between professional and powerful. The smokey gray is to die for. The Land Rover has a lot of space with a full upgrade of electronic. Bluetooth capable, automatic seats, a lot of great things come from this car. It has a very nice space for 5 people with a lot of leg room. Its absolutely amazing for a road trip with the luggage and car space.

I purchased a beautiful 2020 Range Rover Sport HST with red/black interior on 10/13/19. ON 10/25/19 I started experiencing problems. One of the display screens started to blind on and off constantly and the other two screens were scramble. I also was receiving a message saying intelligent brake system not available. The service department performed a software update and changed a part. The day I pick up my vehicle from the service department the same problems started again maybe 3 hours later. A few days later while waiting in the valet parking line the truck just turned off while I was still in drive. This happen twice. Another visits to the service department for a software update again and I was told my battery was dead; so they charged my battery. As of 1/6.2020 my vehicle is back in shop again waiting for anther display and a part because now Im receiving a message say Forward alert not available. The dealer refused to give me another vehicle and land rover customer service has not return any of my phone calls. I was given a case number and told it can take a few months for land rover to decide if they want to purchase the vehicle back.

When I got my Land Rover Discovery, it was used and it wasnt exactly a good looking car but the features were top quality. It drove very smooth. Had a lot of leg room and I believe it would seat about 6 people, from front to back. Land Rover Cars are great cars. You really get a lot of car for the money. Very high quality product but The upkeep on it can be expensive. You dont account for it.

I loved the car, hated the payment. Not really that much variety to choose from. Other car manufacturer offer more choices. As far as that goes however, for a luxury car its great. The appearance of my Land Rover was amazing. It was sleek and stylish design and loaded with standard features, cruise control, heat and air, CD player, heated leather seats. Also, personalized options were minimal and what was offered coated way too much so I had to compromise on the features I wanted or install after market which voided the warranty. Passenger capacity was also great you could fit 5 adults comfortably which is great for going on road trips with friends or taking your family on vacations.

While driving home on a very cold night, the seat heater in our 2003 Discovery burned a hole in the drivers side heater. Research shows that this is not the first time that this has happened to Discovery owners. We bought the car new and I loved it until now. I called the Land Rover National Headquarters and was told that they would look into it.

Driveshaft broke on my 2003 Land Rover Discovery. There is a recall for the 2003 Range Rover for the same problem, same year for the truck but the recall doesnt exist for the Discovery! Numerous complaints are all over the internet regarding the same issue! Land Rover refuses to do anything about it. In fact, the person I spoke to at Land Rover said Im not really sure what you should do?” really?I reported a complaint to National Highway Traffic Safety Administration (NHTSA) who will investigate the number of problems and complaints with the hopes of having a recall issued. I am not very happy with Land Rover!

In 2012 our LR2 was at 118,421. We were told by Redwood City service that differential/transmission failed. Replacement cost = $7,000. We said NO. It is 2015. LR2 is over 161,000 miles. Differential/transmission = good. Conclusion?

My Range Rover sport 2013 was the best until I had to do maintenance and there is when the nightmare starts. A car with only 40.000 miles on. The car is now 60.000 miles and the coolant problem still not solved. After spent so much money to get scammed by these people I still need to put coolant at least once a week, ignore the coolant light on because it can never be fixed.These cars are popular for having coolant leaking problems but doesn’t matter how much they charge and you are willing to pay you will only get scammed. They will not fix your car or admit that they are basically taking your money for the same thing over and over again. Took my car to 5 times to get this problem solved, spent thousands of dollars for absolutely nothing. Just stress.And they have the audacity to call you next day to say: Are you happy with our services? Oh no, I’m sorry for all the trouble we may cause to you. Maybe we can fix this issue with a new car!!! No. Thanks! Every time I took my car to get “fixed” they loan me a newer model and all drive like cheap cars. I should listened to friends who deal with the same problems with their brand new Land Rovers and should never ignore all the bad reviews they have. Now I’m absolutely ready to sell it and get far far away from any type of Land Rover or Jaguar brand cars. I absolutely don’t recommend Land Rover cars. Horrible experience!

I purchased a 2008 Range Rover HSE. Car started making loud rapping sound from engine compartment. No warning or service lights are on. Had car towed to where all service had been done, Land Rover of North Hills in Pittsburgh. Was told that no oil registered on dipstick and that low oil light was now on but no service reminder light is on. Check of records shows last oil service was done there 40,000 miles/16 mo. ago. Inspection of car at dealer shows oil full 10,000 mi/5 mo ago. Advised to get new engine at my expense. I feel dealer/manufacturer bear some responsibility because service light/low oil light never came on and argue that most customers have several cars and rely on these lights to keep track of service intervals. Dealer and Land Rover International feel you cannot rely on the lights and have to keep track of service intervals and oil level yourself.

This is our 3rd Range Rover Sport. We have loved our previous 2 and they were great and trouble free. Soooo, we bought a 2019 Range Rover Sport Super Charged 3 months ago.... What a nightmare it has been. I hold my breath every time I start the car to see if the radio will work, I have had the alarm system just go off while in the car (that was fun)... The screens that show everything go off, the alarm on back up system went on and would not go off. The air conditioner has air coming out of it that is barely cold part of the time. I could go on. My car has been in the shop 4 times already and twice the dealership has had it for over a week.I thought maybe it was just my car, but yesterday the dealership gave me a 2019 Range Rover as a loaner to drive. So this morning I start it up and guess what???? No radio or any control on the middle dash are working. Just black screen.... What is going on Range Rover. If Kia can make a car for $20,000 and they work perfectly why cant Range Rover make a car that we paid over $100,000 work????

The electrical system and suspension bags goes off while driving. This includes all electrical indicators (low coolant, HDC fault, cruise control, parking brake, fog lamp, check engine, seat belts, oil pressure, battery, air bags deploy, high beam indicator, and emergency flasher, suspension bags inflate and deflate). Brought it to Land Rover January 2014 and service advisor said everything was fine. Took it back on February 2014 with the same problem and when he turned on the ignition, the problems above occurred. We have been in contact almost on a weekly basis for an update. To date, they still have the car. He thinks it might be the instrumental panel on the dash board but is only 70% sure. To replace that, it would cost us $1,400.00. If the problem continues, then bring it back for another diagnostic evaluation. It is unfair for us to pay for something that they are not certain will fix the problem and will not be refunded if the same problem occur but said if it does, then to bring it back for another diagnostic evaluation. At our expense? Is this fair? Is this a defective item on the 2006 LR3?

Amazing purchase, I loved it. I enjoy the fact that they have the matte black option. I love how high lifted most Land Rovers are and range rovers as well too. Land rovers can be easily customized into different colors and lifts and I recommend the leather interior as well if you decide to go with this brand. The brand Land Rover usually has at least seven rider optional to seat. I definitely recommend Land Rovers if youre looking for a lot of room and want to carry a lot of passengers, they are VERY reliable.

I am a British Citizen, working and living in Austria. As such, I decided to buy a British car, a Range Rover Sport Hybrid Autobiography Dynamic. What made me choose this car was due to the fact the advertised fuel efficiency figure of combined 6.2 litres per 100 km. I ordered this car back in September 2015 from Austria, and got the car delivered to me in mid January 2016. I was very excited to get the car, however this excitement quickly turned into a nightmare the more I drove the car.Having driven over 9000 km since I got the car, I notice that the average fuel consumption is more like 12 litres per 100km, which is nearly double the advertised combined figure for fuel efficiency of 6.2 litres. Not only did I pay a premium to get a hybrid car, but also I will end up paying twice more for the fuel. I am thinking of getting in touch with news channels, my lawyer, and create website blog regarding what I call scandalous situation with great misleading information from Land Rover that made me buy this car, which fails to deliver on the fuel efficiency. I write as a last attempt to the Land Rover UK to see if somebody at Land Rover UK is willing to take some responsibility on this matter, to accept that Land Rover made a mistake with the advertised fuel efficiency figures for this hybrid car. Bottom line; what I am hoping to achieve is to be able to return this car, or Land Rover to take some responsibility in this matter, and compensate me for the losses I will incur say over 10 years of running this car (which I in detail calculated in the below email trail, and around 24K Euros).

2009 Range Rover Sport HSE. Handling is not great. For the amount paid the suspension could be much tighter. The SUV electronics does not fare well in temperatures under 20 degrees f*. The engine runs great and feels extremely safe. Overall this suv is really about the looks over the functions. Lots of things have gone wrong and thankfully we have a 140k warranty which has been used A LOT!

Numerous problems with turbo not engaging. Several trips to dealership for computer resets etc. ** from the sales/service folks. Still left hanging in traffic with accelerator pressed, no response, then kick in and thrown back in seat. Most dangerous vehicle ever. Horns continuously blowing because I wont go at stop lights. Random overhead lights come on for no reason. If your brakes get close to 50% worn, you must replace the rotors! So Im about $1k into brakes at 34000 miles. Pretty is all its got going for it. Place that sold it to me for 41k offered me 31k 10000 miles later. And it still wont accelerate! Waiting on recall or to invoke the Lemon Law. Land rover service is so far behind BMW as to be in another category altogether. The L for luxury actually stands for Lemon when it comes to Evoque! I want my $$$ back!

When I called Land Rover USA for assistance with an active recall for a cracked fuel tank flange on my Land Rover I was given an incorrect information and the infinite runaround ending with Land Rover USA representative hanging up the call. Despite the dangers of of a faulty Land Rover part that causes a fuel leak, Land Rover USA offered incoherent and incorrect information followed by endless bureaucratic indifference. Horrific service.

I was very satisfied with my first Range Rover after Mercedes. Especially I am very impressed by the Ashford dealership, very competent and friendly staff. They just fixed a stupid electronic gearbox failure indication on my old Jaguar very competently. Driving a lot on the continent I wanted for quite some time to change my RR right-hand drive against a left-hand drive with UK registration. The Ashford dealer had big difficulties to come up with a proposal. In the internet I found at a grey dealer near Brighton a left hand vogue with 511 miles on the clock. Hence I bought the car. It was a Korean version build four years ago registered the first time by Land Rover in 1st May 2016.As the car had no warranty I purchased an extended warranty contract and paid around £1.600,--. Recently I received an undated letter from Land Rover Approved Warranty Administration cancelling the contract. After inquiry at my dealer I heard, that the Land Rover Approved Warranty Administration could not accept this warranty as they could not trace the car, having been sold abroad! I think this is an outright lie as the car had only 511 miles and was first registered on the name of Land Rover May 1st, 2016. I am the second owner. Every dealership also as good as Ashford can only be as good as the main organisation. When the main organisation is untruthful it becomes very difficult for the dealer to be between the main organisation and the client. I wish a competent answer why Range Rover Warranty pretends not being able to trace their own car registered by Land Rover May 1st, 2016.

I purchased this truck for my wife on January 2007 with 30,000 miles. On August 2007, my truck was hit by some guy from Indiana who didnt have insurance (by this time, I had 32,000 miles), but I was fortunate to have full coverage on my vehicle. I had my car towed to the Land Rover dealership in Darien and was told by Land Rover to have my car towed to Coatlings Auto Body Shop because it was their preferred repair shop for Land Rover. They had to replace the front end, transmission, which they got paid by well over $25,000 for the repair (minus my $1000 deductible). I didnt get my car back until June 2008 and mysteriously, I had 42,000 miles on my vehicle. Ever since I got my truck back, I have been bringing it back to them for the same reason. The truck kept giving error codes and at times, locking up. So when I brought it back to them, Joe from Coatlings said it was a new transmission and it had to break in. So after 3 weeks, I had to bring it back in for the same issue and I was told by Joe and Peter that it was now the wire harness. Then 2 weeks later, Im having the same problem and now Joe and Peter tells me it is the solenoids on the transmission. Long story short, they had Joe from Land Rover come down to their shop to look at my truck and he said what I was saying all along that the transmission was shot so they can order another transmission. They stated that they had to contact the company where they get their transmissions from and they said the guy there stated it was a good thing I brought it back because it was a few days within the one year warranty expiration. So they sent one down 3 months later. Coatlings then had Joe from Land Rover repair it in their shop. Finally, I got my car back yet again for the 10th time, it was riding as if it was missing a gear so I bring it back again. I was told that it was another bad transmission or solenoid so they stated that they had to contact the company yet again. But they said that they only cover the first transmission and that I would need to purchase another one on my own!

Months ago we purchased a new Evoque and drove out to Death Valley for the Thanksgiving vacation. Running on the dirt road was very enjoyable till we had a flat tire. Well, flat tire should not be a problem at all since this is a new car and there is spare tire. The real problem happened when we noticed that the wheel has the special lock key bolt, and the car does NOT equipped with the tool to take off that special bolt! And there is no cell phone signal and we could not make a help call!The following time in that day was quite long. We were not able to change the spare tire, had to stay in the desert, waited from morning to afternoon till a car passed by. The gentlemen helped to carry me miles away where we could eventually make the call to road service. The truck finally came in after it was getting complete dark. We were carried to Las Vegas which has the Land Rover dealer. The next day was Thanksgiving so no one work. We had to wait one extra day before the flat tire can be fixed. We finally came back home safely. But the small mistake and the missed tool has given so much trouble and made the vacation such an unpleasant experience. And a complaint sent to the dealer, received no response at all till today...

After spending time deciding on an upgraded SUV, I was compelled to the Land Rover Discovery Sport. I felt that the brand name would mean quality and high technology. I was very very wrong. The 2019 model still does not even support Apple Car Play - this feature has been available in much lesser quality vehicles for many years. The website leads you to believe that 2017 models onwards were equipped.... this is incorrect. After leaving the dealership, I learned that my vehicle was having a technology issue as the incontrol element would not work and I could not start my vehicle remotely. After 1.5 months, after bouncing me around from person to person - they finally updated tele-metrics. I was told this would update the system and Car Play would be uploaded. They even asked me the brand of my phone for the update. They sent me home with the phone still not connected and said to call customer service. Which after again being bounced around - 2 weeks later they have told me 3 times that car play update needs to be completed and 4 times that my car is not eligible. I am blown away at the lack of support, lack of knowledge of their own product, lack of follow up and incredibly outdated technology for a $48,000 2019 car. I would suggest avoiding Land Rover as they are clearly a mess. The vehicle itself is incredibly sluggish and very basic in terms of finished and quality. I regret my decision to leave the big 3 in search of quality and new technology as Land Rover is clearly behind the times. Let’s face it - if Land Rover employees don’t even know what the brand offers and websites are misleading, clearly the vehicle quality matches.

This past weekend I left my home in Central PA Saturday morning to drive up to Saugerties, NY to pick up my daughter where she was at a horse show with my parents and niece. I went to see her ride in her 1st show, then in the afternoon I intended to depart for Southern NJ. My wife is there for the summer with the kids and I drive back and forth. It was our wedding anniversary on Aug 4th, so I was headed there to celebrate with her.As I left Saugerties around 5pm on Saturday, my passenger rear tire blew out. Total blowout, with the wall of the tire torn. I called Land Rover roadside assistance because I couldnt find the spare. It was at that time I learned there is no spare in my car! Only a patch kit, which wasnt going to help me. LR roadside assistance said the only thing they were authorized to do was tow me North to Albany and then have the tire replaced Monday (2 days away). Because I wanted to get to Southern NJ, I had AAA tow the car to the nearest tire store. They believed they could get me on the road before they closed at 6p. When I got there and gave them the tire size 275/45 r21, they said, Thats a real unusual size. We dont have anything like that in stock. I spent the next two days calling around to tire centers in the greater NY metro area - no one has that tire in stock. Most never heard of that size. I was mystified that in one of the largest suburban metro areas of the world, I could not easily find the tire I needed when I had no spare. Did the designer of the truck not consider what might happen in the event of a blown tire? No spare, unique tire size... Off road machine??!! In the end we had to stay 2 extra days in a hotel, get towed 45 miles in the opposite direction of where we were headed, and pay Land Rovers premium prices on the tire to have it replaced. A flat tire, which should take 45 minutes to fix, took 2 -3 days with much expense, frustration and a missed anniversary.As a CEO of a mid-size company, Im familiar with customer service/customer experience architecture. I can only categorize my experience with Land Rover as policy driven and customer tone deaf. The Albany dealership was great. The Roadside Assistance was deplorable. A flat tire on $100,000 4x4 should not cause a 3-day delay... at least thats what my common logic tells me... Apparently not LR. To top it all off, the tow truck was 3 hours late on Monday. They detoured to pick up another accident before coming to us... Up until this point I loved the vehicle. After this incident my perception of Land Rover is not favorable and will likely not trade this Range Rover on another when the time comes. A problem is an opportunity to turn a customer into a fan. Unfortunately I am not. And I anticipate they will do nothing more to make me one.

I purchased a 2006 Range Rover HSE with 18,000 miles. I owned the vehicle for one year and that is when my financial nightmare started. The first incident that occurred was with the front differential, which needed to be replaced at 30,000 miles. Three months later, the air suspension needed to be replaced as well. I am lost for words as to why is it that this is a so-called top of the line luxury vehicle. I was suckered into buying this basically junk and ** expensive vehicle, which is costing me and a lot of others nothing but financial burden and headaches. I cannot wait to unload this junk by any means. I will never purchase a Land Rover ever again!

It is a very unique vehicle. Runs smooth and has great electronics inside as well. Very keen to high speed and great performance. It has blue and black covering on it, has rugged tires, dim lights and great gauges. It has very sturdy, safety tested body as well. It has a great design of smooth texture interior, and has silk on the roof top and dim windows. I added hydraulics and blue lights to make it look cool and added cherry color to the top of the hood to give it my own unique design. It holds up to 6 people comfortable with ample leg room and great arm stretch, and it has a place to put ear plugs so passengers can listen to music. I would tell my friends and family about this vehicle because it gives off a great look and nice ride.

The Range Rover Sport is by far the most unreliable vehicle I have ever owned. What a disappointment for a luxury SUV. The car always has issues, stays in the shop and is constantly in need of some type of service. The smallest things will require you to go to the dealer to be addressed. When any warning light comes on, prepare yourself for a trip to the dealer with your credit card ready. And this is way too often.For example, Ive had my tire pressure light come on, which is an appreciated notification, but after filling the tires with air the warning light wouldnt go off. Who needs a trip to the dealer for putting air in the tires? No thank you! Its an awesome looking vehicle but the maintenance is a part-time job and expensive. This car is like dating a young supermodel. Its great when its new and quite beautiful to look at, but it needs a lot of work under the hood and it is gonna cost you! You will get to know your repairman quite well if you purchase this vehicle. A truly disappointing experience.

I have the range rover. Its a very quiet ride and feels as if youre floating when driving. Its also very roomy, youre children will love you. It has absolutely fantastic leg room, plenty of room for the pet to come along also. You can also have a romantic evening with your date on the shorelines. They also include top luxury models but do be preparing to spend at least 50,000. The vehicles are beautiful though and well thought out. They also pay attention to detail and you have many options to choose from. Wheels, interior leather, wood trim, many different exterior paint color options and many options for engine. I prefer a v8 engine. They will last a lifetime if you have regular maintenance done.

I was always told that these are good vehicles. Just very costly to fix. I went ahead and purchased the Rover anyway, and took a chance. It ran good for 5 months, engine light came on, had it looked at and it would come on randomly. Never could get it repaired correctly. I then was driving in a mountain area here in Colorado, when I heard a heavy thumping from underneath the Rover. Got out in the snow and ice and realized my front drive shaft broke at the u-joint which are machined on by a press. When it was flopping around it hit the transmission housing and cracked the pumpkin. So when the front drive shaft went, it also took out the transmission. IM now driving a Volkswagen jetta that I couldnt be happier with while the Land Rover is sitting out back collecting weeds and dirt wondering if I should even fix the damn thing. IM very disappointed with the Land Rover title.

I put low miles on my cars. I have a 2011 Land Rover Range Rover HSE and the coolant hose broke while driving on a highway, I pulled over immediately when warning light came on but it was too late. The coolant went into my engine, it was overheated, the gasket blown, and 2 cylinders were toast and the engine is warped. The cost of a new engine exceeds the value of the SUV. With 38k miles and routine services done, its unacceptable a $89,000 vehicle would be made so flimsy that the coolant hose would fail. And there are no safeguards against the engine frying. Only if the coolant was leaking instead of a hose bursting. The mechanics are stunned looking at the hose and wondering why Land Rover wouldnt help me out, especially with low miles on the vehicle. From what Im told, do not own a Land Rover that is out of warranty. My dealership is Land Rover of Monmouth. They didnt even offer any break on repair and when I asked for quote on new left over 2016 vehicle they gave me about a 2% discount. A joke with 60+ 2016 range Rovers (including sport model) available when 2017 models are being released by end of year. A different dealership Ive never done business with gave me upfront a better deal before I even started negotiating. Land Rover of Princeton. If I decide to get a new one, I will make sure its not in my possession when its out of warranty and definitely will buy from Princeton dealership. What a disgrace given the price of Range Rovers.

Purchased a new Ranger Rover Autobiography 2.5 yrs ago and from the first month has issues. Now been back to garage 25 times - 5 roadside assistance - servicing massive issue with failure to fix the issue so returning back into garage. Jaguar Land Rover fob you off and simply ignore your questions and concerns. Harwoods dealership told me to go and buy another brand as I clearly am never going to happy with the car. Its quite staggering. Now just finding out I am one of many. Wish I was aware of their unreliability before I purchased. Now stuck with car or facing a massive loss. NEVER BUY A CAR FROM JAGUAR LAND ROVER OR HARWOODS.

The Land Rover offers vehicles that are great on any driving terrain. They have high quality tires on them that make this vehicle and all other models of the Land Rover perfect for driving in any type of weather conditions. The appearance of the Land Rover is very attractive. The Land Rover has heated seats, a high quality stereo system (which you can listen to Siris radio through), and a dvd player so that young children that ride in the vehicle will be occupied while you are driving. You can have your vehicle either upgraded or customized to your preference. You can have your vehicle with or without a dvd player installed in it or you can have it upgraded to 4 wheel drive. The Land Rover has a lot of space in it. Whether you use that space for traveling with the whole family, or just for taking things along, like on a vacation or a camping trip. Whatever the case may be, you are guaranteed to have enough space for all of it.

In over 30 years of purchasing various vehicles, we can say without question that the Range Rover Velar has been our worst purchase ever and our greatest disappointment. We feel SO strongly about this that we even took the time to create our own webpage outlining our experience. Please see rangeroverreview.com.

Our Range Rover Sport 2015 with 47,000kms under 3 years old goes into limp mode and JLR service says it needs a new engine. Although still under warranty they refuse to replace the engine, firstly they say we put the wrong oil in it...this is tested and proven incorrect. Next they say warranty is refused because you cannot supply the entire service history (we purchased vehicle from an auction). We finally track down the original owner and provide the entire service history which is in the perimeters of warranty terms. Still JLR press on for statutory declarations and proof of genuine parts.This goes on for 8 months while JLR try their hardest to squirm their way out of honouring the Warranty. After 8 long months without our vehicle and being treated with distain by JLR Customer Support we finally got a new engine which we were always entitled to. In summary nice comfortable car to drive but will Never buy another Range Rover or product from JLR...Pick up your game JLR, build vehicles that last and have a really good look at your customer service practices.

Traded in my 2016 RR Diesel on 2018 HSE. Wish I could get my 2016 back. The 2018 has been problematic from day 1 regarding the electronic display. Has been in 3 times for repairs and each time, they magically have an update that will fix it all. Still having issues. Now, unless I wait until the disclaimer screen shows up on the screen before putting in reverse I get a TEENY TINY camera. The car also takes 30 seconds for it to engage in reverse AND many times the back up camera will not shut off for MILES. The last upgrade got me Apple CarPlay which I hate!!!! UGH, what happened? I was so excited that my 2016 had ZERO issues and now so disappointed in my 2018! What a mess! Land Rover doesnt seem to have a clue how to fix this issue.

I have a 2010 Land Rover LR2. With about 57,000 miles. I recently started to hear a roaring noise from my rear and got it inspected by the dealer. They said my rear differential was bad which would cause about $3500. Is this amount accurate? I feel like Im being ripped off. Any advice?

Range Rover, less than a year old, was broadsided by a red light runner (no injuries). Eleven months later, its still in the shop being repaired due to delayed parts shipments, wrong parts sent, and complete lack of interest by Land Rover in any customer assistance.

Land Rover LR3 Defective Suspension Compressor - Diagnostics showed original part was redesigned and suggested replacement. Contacted Land Rover. They would not replace as it was out of warranty. I told them it was not a defective part, it was a part they engineered wrong which is why the diagnostic showed that part was to be replaced with updated part. After writing, calling, etc I gave up. So I had to have local repair shop replace as the closest LR dealer was 3.5 hrs away, so 7 hrs round trip, plus two nights hotel as they said they needed 2 days. Local repair shop cost was $1,300.00 using Land Rovers updated part (dealer wanted $1,600). Land Rover does not stand by their product. Yes, vehicle was out of warranty, however, I have since learned that others have had the same problem. When I spoke with their dealer, they stated, yes they have had to replace many of these. So if you buy a Land Rover, and they have a known part that will fail eventually due to their poor engineering, you better hope it fails in warranty period.

Range Rover roadside assistance is the worst ever experience I ever had in my life. They were not able to send me tow truck. For four days supervisor dont even pick up the phone or return my calls. Ive been driving Range Rover last five years. Enough is enough.

Land Rover is a very diverse brand of vehicles that Ive decided to never stray to different brand. The economics of their compacts for my kids to the SUV for my work, and the luxurious sedan for travel, and the sporty look as well for around town. I always felt they were rather boxy looking but over the past 10 years they have really caught up to and surpassed the other brands out there. My family and I, and friends on our street have no problem piling into our SUV for gameday. All in all, great except for repairs.

I just bought a new 2011 Land Rover Discovery 4 HSE. And on the day I was supposed to pick up the vehicle, I was told that those vehicles do not come with floor mats. I have to buy one. I was shocked and asked the sales rep (very pleasant and helpful), how such an expensive vehicle come without floor mats. The cheapest Toyota offers that. After a while, I got a call that the manager will put complimentary cheap floor mats, not the original floor mats. Or I could get the original one at factory price. The problem is, in the invoice I got, it was not stated that the car comes without floor mats. And I do have to start the expenses before I enter the vehicle. Does such an expensive car really come without floor mats?

@LandRover_UK. Purchased a Brand New custom build Range Rover Autobiography. #JLR vehicles are a death trap Above & Beyond! #RangeRover vehicles are plagued with so much manufacturing defects, electrical problems and engine overheating issues! Im pretty sure I didnt ask for these extras on my £100k plus Custom Build? JLR THE WORST CUSTOMER SERVICE ON THE PLANET. The level of service received from Listers Solihull, Lancaster Erdington, Marshall Peterborough dealerships and JLR Customer Relations has been dreadful. #JLRDEATHTRAP #JLRPlague. **

Many Land Rovers can suit a lot of your needs from what Ive seen. I personally had an older model. It was more of all-terrain vehicle than looks. It wasnt a typical Land Rover. My Land Rover had a top that came off which was cool because during the summer it was fun to drive around. It was also yellow, which made it stand out and show personality. My Rover actually had decent space. Two seats in the front and three at the back. Although, I had a lot of trunk space and the seats collapsed. The problem I had with it was it was very difficult to upgrade. The parts are all European parts, so it was expensive and also timely to fix.

Unfortunately, since the time I bought this car (end of September 2018) I had many issues with my new Land Rover Velar 2019. First issues were mostly electrical (screen not working, error messages while being stopped at a red light, back camera not working, etc.). I took the car in two opportunities and they explained these cars usually need software updates. I thought I should not waste my time taking the car to the dealer but did it…. I also had a weird noise with the brakes. They had to change them. Then I had to take the car for the Annual Service. They checked everything and in less than a month, my engine light was on! Took the car AGAIN and they said it was another engine software (not sure why no one update this when I took the car for my annual service?). But after taking the car 2 times, in less than a month my engine light went on AGAIN!! I was so upset and frustrated. The dealer suggested me that I contact Land Rover Customer Service for a Re-Purchase, as it’s obvious to me I have a defective car… After talking to someone for 38 minutes, she asked me many questions about my car, even if I have already paid for the car which we did, she simply said my case didn’t apply for re-purchase. She didn’t explain why or what was the criteria. Her only “solution” was for me to keep taking my car to the dealer. What type of solution is this? I asked to talk to her supervisor. She said he would call in the next 5 hours which he didn’t. He called passed the 5 hours and left a message saying I should follow this with the customer service representative, like ignoring my request of talking to him….I’m EXTREMELY DISAPPOINTED WITH LAND ROVER CUSTOMER SERVICE. My advice is: if you want a car that works and is reliable, PLEASE don’t buy this car. It’s gorgeous but it’s not reliable and customer service will not help you at all. They will just send you to the dealer and you will waste your time and money taking the car for service many times.

The brakes wear warning came on at 27100 km. I drive mostly highway and I am very light on the brakes, so when I saw the warning I ignored and thought it is false alarm. A week later, light disappeared. Drove for another week, warning brake light came on again. Kept driving, but the light stayed on. By that time I had 28000 km, so I decided to take it to my local garage and let him check the brakes.I was told that the rear brake pads are completely gone and rotors were rusted, so I asked if this is normal and mechanic answer was NO WAY. He explained that the front brakes do most of the work and to have rear brakes completely worn out is extremely unusual. He went on to say that they must have been faulty brakes. I called the dealer which is Thornhill Land Rover and talked to the service manager Sandro who told me that this is normal and depends on my style of driving, in other words SOL.I called Land Rover Canada after spending 20 min on the phone with some dim light lady. She decided after consulting with someone else that it is wear and there is nothing they can do for me. So I am sorry to say that after driving BMW for 15 years switching to Land Rover Discovery 2016 was the biggest mistake. My previous BMW all of them I drove to 65000 km and never replaced or seen brake lights come on. For all of you who are thinking or considering buying this car save your money and headache and stay away. Its a lemon and neither the company nor the dealers care.

Memphis, Tn. Bluff City Range Rover. Very dissatisfied!!! Drop my vehicle off to get some repairs done on July 10, 2019 for (REPLACE BOLTS/RESEAL EXHAUST LEAK. I received a phone call from Mr. ** my service rep. (very nice guy) on July 15,2019 informing me my car was ready for pickup, he also stated that they find another leak that’s going to cost me 4,953.32 total for a new (TURBOCHARGER) after 5 days with my vehicle. Only with 104,000 miles on my Range Rover EVO 2014. I ask ** why they see this when I got the diagnostic done. (Paid 150.00 for diagnostic) I was told to fix the problem that it would only cost me 527.98. At this point, Im like, Are you serious sir. Ok I get to the dealership to do the test drive with Mr. Mike ** on July 16, 2019. While I was driving my vehicle didnt sound no different than when I dropped it off.I ask Mr. Mike why do Ive pay for something that I to still take it to somewhere else to get repairs done? He said, “Let me check on this for you. Because you shouldnt have for the service.” Mr. Mike was very courtesy. By this time a hour has pass by, then Mike approach me again stated his district manager said that I will still have to pay for the service, due to the labor. Wow! Why paid for something that the same problem that you stated you would repair, that’s still not fix. REALLY! 2 hours has now pass by, I ask to speak to Mr. Dennis **. I went into his office and ask him why pay for something that’s still not repaired. Mr. Dennis said in front of me and Mr. Mike because of the labor and also they find another leak, once they got to the part on my vehicle. He once said again the guys has to get pay for the labor time. But my vehicle is driving with the same sound from when I dropped it off.I told Mr. Dennis it sound like you more concerned about the money than the situation and not the relationship as a long time customer. Why pay for something that you didnt repair? At this point I said a few words to him, paid and went on by way. Very horrible situation. Mr. Dennis had not concerns at all. Very Rude in the way he spoken to me. His main focus was money/labor! Ive begin coming to this location since 2015. No problem at all with customer service. It was a COMPLETE RIPOFF. I wonder how many people get ripoff daily here. 2 hours 30 mins and he took my money with a unrepaired vehicle. Spoken to several of mechanics. They said to me this doesnt sound right at all. I dont think this is a bad place--just a HORRIBLE GENERAL MANAGER. Mr. Dennis rob me with no mask on!!! Fighting now to get my funds back. I pray you make this right. Upset & disappointed

BUYER BEWARE!!! Horrible Customer Service, rude, intentionally evasive and misleading!!!! Discounts quoted changes without explanation hoping the buyer won’t notice. When asked they lie, become evasive and simply make it hard to do business with. Be careful when dealing with Seth and Devin.

My Jeep Cherokee has a nice appearance. Its black and I received several compliments about it. It has 4 wheel drive which has been handy when it snows. It seats 4 people comfortably but can hold 5 people. We took it on a road trip over the summer with 5 passengers and it has not given me any major problems. We spent 6 hours on the road and everyone was pretty comfortable. It is a good vehicle.

Blown engine at 85,000 miles. Several local shops said that car was running rough because of a blown turbo. 4K to fix, car still running rough. Take in to Range Rover and they say engine blown would be over 10k repair. No lights ever indicated it was the engine and I provided all oil change service records. They say that $10,900 is a discounted engine and at this time that is all they will do. There needs to be a recall on 2013-2015 Evoques. Engine issues are common. I will never buy a Range Rover again. I used to own three and now none. Whichever one you own, they do not stand by their products. I told them I was going to park the undrivable worthless car outside a common area with a sign and they sent me the phone number to the BBB. Save yourself and if you own one, get rid of it before it’s too late. I now drive a Toyota Land Cruiser and it’s like a dream. 122,000 miles and counting. No issues at all while the 2013 Range Rover Evoque rots in the driveway.

Land Rover will help all of your daily needs and more. Trust me on this. Im a proud owner of a Land Rover and so is my best friend. It has the best features like the heated seats. Im very happy with the car.

I bought a Range Rover Sport HST 2022 a few months ago. Has been in the shop for the last month. Dealership has put several hundred miles on the vehicle in road test. They cannot give me a return date for my vehicle. Cant believe I spent over a 100k on this vehicle and it doesnt even make it to 5k miles. Definitely a lemon, and the customer service is horrible. (Wanted to give 0 stars, site wouldnt allow it)

This is a great car. The drive is safe and smooth. The inside of the car is detailed with everything needed except there is not one place to put sunglasses! For a car in this price range you would expect there to be a slot or compartment for sunglasses. The button for the trunk is in the worst place - never even knew where it was! Near your knee, under the steering wheel. And the button the release the hood is even lower. Very bad placement- The location where we take our Rovers for service Is located in Thornhill Ontario Canada. It is awful! The service department is unorganized and unreliable.

My Range Rover Sport April 2018 sustained a minor rear end shunt on the 14 May and since then the vehicle has been off road because the tailgate will not remain closed and Land Rover cannot provide a replacement or indeed give any indication of when the relevant parts will be available, I know they are called off road vehicles but this is taking the term too literal. Should manufacturers be allowed to sell vehicle and then fail to keep them on the road due to lack of back up. Don’t buy a Land Rover.

Range Rover sport HSE 2010 - As I read some of these reviews I realize that this scam bags at dealership did not disclose that these cars had to be recalled. I bought mine at November of 2010. Within the first month my navigation and center council kept on shooting off. They could or fix this even though the tech from England tried to remotely fix this. After thirty days they replaced the entire wiring and later on I sue and won 8k. Then I see the same violent leak and it was water pump and I have this again after 4 years. Then the gauge in the gas tank broke/stuck and I was left in middle of highway. Beautiful car even after 4 years but crappy workmanship. My boomers are coming out and body shop is telling me he does not like to fix it as any time he touches these cars something else break and does not worth for him.

We decided to buy our son an Evoque last year as a graduation present and he has encountered problem after problem. All in all, the car has been into the dealership over a dozen times and has been off the road for the best part of three months within the year. This was not what we expected and decided to complain to Land Rover customer service teams, as advised by the dealership. We might as well contacted the Ministry of Incompetence - though polite and said the right things, at no point have they actually looked at this from our perspective, let alone do anything for us. We cannot get hold of the directors - who are faceless and do not want to know about the inadequacies of their products and after-sales teams. Finally, after receiving advice, we have had to start legal proceedings against the dealership who sold us the vehicle. Land Rover do not even seem to want to support their own dealerships. We strongly advise anyone that is thinking of purchasing a vehicle from this company not to do so. Extremely disappointed with all aspects of this manufacturer. Best of British - I think not.

I want to know the course of this problem in land rover v8 discovery series 11 (2000 model). When I start the car it will bring black smoking, and consuming the fuel and kill the plugs. What should be the problem sir?

Purchased a 2013 RR Evoque on 4/12/2016. Absolutely loved my vehicle. The fuel pump went out weeks after purchased. Still under warranty, fixed, no problems. Took care of my car. Had it serviced before even needed. Purchased extended warranty (5000.00). I kept calling the in control ownership and could not get it registered. It was locked on topix. At the dealership they told me nobody does that anymore. Which made no sense. Coz it tells you too. Well thats when things got weird. I brought my car in for an insurance estimate on the meridian system on 12/03/2018. They called and told me I needed a new starter and rear axle and differential. I never had a problem with either.9 weeks later Im told its ready for 13,000 dollars. They did not turn it in to warranty. Told me I have to. So he walks me out to a parking lot to my car (weird Coz they have valet at a luxury dealership). I get in the vehicle and its not mine. This was some salvaged vehicle obviously a flood vehicle. Steve ** walks out to me with a car fax report (how did he know who I was or what I was going to say). I said, where is my vehicle? He said, this is your vehicle. And told me, what you going to do about it? The police say its a civil matter but theres no contract. If that was me I would be in jail for motor vehicle theft. I have been on a year long pursuit to find my vehicle. He has wiped all my service records and the 5000.00 warranty doesnt exist. Motor vehicle has 15 entitle changes with 4 vehicle Ids. I went to level 123 inspections to find out its under investigations. Attorney General never even looked at the paper of evidence and took 6 months for a response from the dealer that altered all entitles. No response from corporate. I recently discovered that car was from copart salvage auction. Steve ** was pulled over for taking flood damaged cars. So beware of and Land Rover vehicle. And do not consider car fax. They have changed the vehicles origin, service and mileage 3 times. In the meantime I continue my search for my vehicle so this Corp. can be sold for their business tactics. The vehicle was for sale in California at fast track auto while I was the owner. Its called cloning.

Loud humming noise from the rear end started 400 miles after warranty was up. It will cost over 5K to repair. Zero covered. Land Rover does not stand behind this issue. You can google Land Rover rear differential problem and get thousands of issues. Just look at Land Rover’s only website. Land Rover has not done a recall on this issue or anything about it.

Range Rover Evoque - Wipers come on for no reason.... Sensor lights come on when the sun is out. They are to come on when it starts to darken. Taken to shop and was to set where I manually turn them on. Why does it have auto? Well, been told by service manager that they cannot fix any when everything is working. Have produce videos and still tell me some cars are sensitive. They give me loaners and they dont ever experience the sensitivity my car has. Now they told me they put a new sensor and guess what still having the same problem. Mr. ** manager of service department was very rude. Also I cannot get paperwork of the new sensor. I believe they just lied, so I am just imaging this...just because I am a woman and dont know anything. I will try getting a hold of someone at corporate office.

I bought a new Range Rover which has a wading depth in water of 85 cm. I drove well below this and car was cutting off. Had to towed to dealership and was told water got through exhaust. Warranty wont cover. Shocking as its advertise as a 4x4. Land Rover South Africa and UK wont assist. Vehicle still at dealer. NEVER BUY THIS PRODUCT AS WHEN THE TIME COMES FOR WARRANTY YOU WILL BE DUMPED AND NO ONE WILL RESPECT YOU AS A CLIENT. When they sell you the vehicle all promises are made. Choose another brand.

In May 2019 I leased a 2019 Land Rover Discovery Sport from Jaguar Land Rover Edmonton. Several issues occurred with the management of the lease and the transition did not occur with ease. I was charged a few thousand dollars more than the accepted offer but the dealership was reluctant to take responsibility or explain the difference. I was excited about driving the vehicle so I let these things go. Unfortunately in June 2019 I started having issues with the vehicle so I instead travelled to Jaguar Land Rover Calgary to rectify my issues there to hopefully gain a different experience. Some issues were resolved (bearings, water pump) after extensive persistence on my part but there was a reoccurring issue with the transmission. I took the vehicle in 5 times and nothing was resolved. I involved Jaguar Land Rover North America on three separate occasions for assistance when the vehicle got worse, and other events occurred. The vehicle became less reliable to drive and on July 29, 2020 I experienced severe jerking, struggles to change gears, mis-shifting, and slipping of the gears. It was of great concern. The vehicle was towed back to Jaguar Land Rover Edmonton and I was told there was “nothing wrong with the vehicle” by the General Manager. Another manager told me “that is how discovery sports drive.” I know others that drive discovery sports and they have had zero issues. @Landrover North America told me “the vehicle was repaired” but all that was done is the factory settings were reset. They didn’t look at the transmission nor did a Foreman drive the vehicle. I was told by others outside the dealership and the manufacturer that it was a transmission problem. I wonder, do they want to duplicate the issue? I asked for a new vehicle because of all the issues but instead Jaguar Land Rover Edmonton and Jaguar Land Rover North America threatened to tell the bank I abandoned the vehicle if I did not pick it up. The General Manager in Edmonton told me “I am not losing money on that vehicle. It is a bad investment.” Yet they leased me the vehicle. The vehicle had been previously purchased by another and returned with 400km. My lawyer sent a demand letter to Jaguar Land Rover Edmonton and Land Rover North America to try and find a resolution but they ignored the Letter. They just kept passing blame onto each other. Lawyers told me it could cost me thousands of dollars to make them accountable but my lease would be close to done before that likely happened. @Alberta Motor Vehicle Industry Council (AMVIC) could not help me due to a “gap in the legislation.” I have not driven the vehicle since the incident occurred in July 2020 but I am still making full payments. It has been in my garage since it was towed back from Edmonton but it was returned with a broken mirror. After reviewing my options, I decided to reach out to the VP at Go Auto Luxury Platform who owns the Edmonton and Calgary dealerships to try find a Win Win solution. After several emails and a telephone conversation he agreed in several emails to lease me a new vehicle for list price and no penalty for returning my other vehicle. He sent me all the details and price of the car. I confirmed there were no other amounts I would need to pay. I travelled to Edmonton from Red Deer to test drive the vehicle to ensure it was what they say it was. When I agreed to the vehicle the price of the vehicle showed up approximately $5, 500 more than list price. If I didn’t notice it then they would have gotten away with charging me more again. The VP at Go Auto later told me it was the “short fall” in my current lease, which is a penalty. I offered to meet him halfway and pay half of the penalty (short fall) but he will not negotiate further and unless I pay the penalty, have larger lease payments, and sign a new lease for another 42 months, I am stuck with a vehicle that looks pretty in my garage. I am told it still has too much left on the lease to do anything about it. Land Rover North America stopped corresponding with me and do not take responsibility for the vehicle and Jaguar Land Rover Edmonton and Go Auto have also not returned my emails. I feel unsafe driving the vehicle and I certainly will not place my grandbaby in the vehicle and take the chance of something happening. I am hoping they will honour their agreements. In advocating for myself in the past five months I have been gaslighted, lied to, threatened, and now ignored. I am a social worker and now I only hope I can advocate for others so this does not happen to them.

I ordered a new 2017 Range Rover Sport. I waited over four months to have what I thought was the car of my dreams to be built. The day after I took delivery, I was back at the dealership because the navigation didn’t work. My car has been into the service department 7 times. Initially, the car would alarm when getting into it, saying the car was not put in Park. I took pictures to show the car was in park each time, but would sound off when I would get back into the vehicle. This was ultimately resolved with what they said was a software update. I have an iPhone 7 that works all the time, including with my 2008 BMW. The phone does not consistently connect to the Bluetooth. A call will go out or come in, but neither person can hear the person on the other end of the line. The navigation does not connect. My last time in, I was told it might be my phone. There was nothing they could do. Software was up to date. This was after the entire Infosystem has been replace for the phone not working, the media not working, the navigation not working, and the entire screen going black for no reason at all. After contacting Apple, they confirmed my phone is not the issue. After countless trips to the service department without resolution, I requested Land Rover buy back the car. Even though they have at least 6 service records, they replied they have looked into it, and my car does not qualify, without a real explanation. I have now submitted my complaint to the BBB. I cannot imagine a luxury 2017 vehicle is not compatible with a phone that’s a year or so old. It works perfectly fine in every other circumstance, including the Bluetooth in other vehicles.