Unfortunately, since the time I bought this car (end of September 2018) I had many issues with my new Land Rover Velar 2019. First issues were mostly electrical (screen not working, error messages while being stopped at a red light, back camera not working, etc.). I took the car in two opportunities and they explained these cars usually need software updates. I thought I should not waste my time taking the car to the dealer but did it…. I also had a weird noise with the brakes. They had to change them. Then I had to take the car for the Annual Service. They checked everything and in less than a month, my engine light was on! Took the car AGAIN and they said it was another engine software (not sure why no one update this when I took the car for my annual service?). But after taking the car 2 times, in less than a month my engine light went on AGAIN!! I was so upset and frustrated. The dealer suggested me that I contact Land Rover Customer Service for a Re-Purchase, as it’s obvious to me I have a defective car… After talking to someone for 38 minutes, she asked me many questions about my car, even if I have already paid for the car which we did, she simply said my case didn’t apply for re-purchase. She didn’t explain why or what was the criteria. Her only “solution” was for me to keep taking my car to the dealer. What type of solution is this? I asked to talk to her supervisor. She said he would call in the next 5 hours which he didn’t. He called passed the 5 hours and left a message saying I should follow this with the customer service representative, like ignoring my request of talking to him….I’m EXTREMELY DISAPPOINTED WITH LAND ROVER CUSTOMER SERVICE. My advice is: if you want a car that works and is reliable, PLEASE don’t buy this car. It’s gorgeous but it’s not reliable and customer service will not help you at all. They will just send you to the dealer and you will waste your time and money taking the car for service many times.

Bought my Velar in April/2018. REGRETTED. My car went to 5 services going on 6 next week. Full of noises and electric issues. Land Rover USA doesn’t care about customer. I regret not to buy another car brand, now I am stuck with this **. Don’t buy it!!! Choose BMW, Cadillac, Honda or even Toyota is much better.

Our Range Rover Sport 2015 with 47,000kms under 3 years old goes into limp mode and JLR service says it needs a new engine. Although still under warranty they refuse to replace the engine, firstly they say we put the wrong oil in it...this is tested and proven incorrect. Next they say warranty is refused because you cannot supply the entire service history (we purchased vehicle from an auction). We finally track down the original owner and provide the entire service history which is in the perimeters of warranty terms. Still JLR press on for statutory declarations and proof of genuine parts.This goes on for 8 months while JLR try their hardest to squirm their way out of honouring the Warranty. After 8 long months without our vehicle and being treated with distain by JLR Customer Support we finally got a new engine which we were always entitled to. In summary nice comfortable car to drive but will Never buy another Range Rover or product from JLR...Pick up your game JLR, build vehicles that last and have a really good look at your customer service practices.

Land Rover offered me a coupe and a minivan. I was happier with the minivan as me and my family needed something nice to start the new year due to our old car breaking down. My wife and I love the appearance. I love the new doors, tints, motor engine, exhaust speed. Everything about this car screams bad. I also love the amount of space this vehicle offers. It is ridiculous but needed as I have a large family. It is a very useful car and will stay in our family lineage for a long time. We will continue to buy from the vehicle manufacturer also so thats very nice. I will probably buy one for my cousin on his birthday.

Transmission replacement was declined while under warranty. I had taken my vehicle in for issues with the transmission. I brought these issues to the attention of the dealership while the vehicle was still under an extended warranty. They kept the vehicle for several weeks at a time and did not make any repairs to the transmission. My transmission continues to show signs of impending failure. I took the vehicle back in to have the issue addressed and they said that the transmission needed replacing; however, due to the extended warranty expiration, the repairs to the transmission will be at my expense. The service manager at Livermore Land Rover said that there are several notes in my service records that I had concerns with the transmission problems. I have sought an attorney. However, his suggestion is for me to take the consumer affair route first as he sees that the case is very simple. A preexisting condition is the responsibility of the car company to repair.

Technology is useless. I bought 2018 Range Rover V8 Aug 22 - April 22 the Screen has gone out over 10 times. Its been in the shop over a month. For $120,000 the SUV drives really well but the info screen is a rating of 0. The land Rover corporation in New Jersey is also slack so dont get excited on the rapid response.

I just purchased a 2018 Range Rover HSE TD6 Diesel Black Package, very expensive, took five months to get after order. To date about six weeks of owning car (4,000 miles), the unit is experiencing major electrical, computer malfunctions such as backup camera, not working, computer (dash), not working or black, lumbar supports and massage seats not working, USB ports not working or charging, phone once paired not working, had to delete and re-pair. The problem is the dealer really doesnt know what or how to diagnose or fix the problem. Thank God I had stopped back by the dealership for a tech question and the technician witnessed some of the problems, too expensive of a car to have this many problems, might be time for a Lemon Law attorney.

Updated on 01/23/2020: Leased brand new 2017 Land Rover Discovery HSE TD6 AWD. Family of 6 so we need to have the third row and this vehicle promised to combine comfort, reliability, and luxury. None of those things were true. The vehicle was delivered to us with the interior drivers door panel detached and hanging from wires. Windows would not open and radio/information panel acting weird. Problems were repaired only to have water coming from upper center console leaking into cabin two weeks later. 10 days to repair. Few weeks later car starts to surge and vibrate loudly when we travelled more than 65 miles/hr. Another few weeks of repair. Over the past 26 months of ownership problems have ranged from the annoying to the absurd: -leaky windshield/sunroof (3 times repaired and still leaking) -electrical glitches with entertainment console -hood cable snapped twice - one time the vehicle would not start because I had to add DEF fluid but couldnt open the hood to add it! -car found dead and unresponsive on driveway needing to be hauled away by dealership on a flatbed because they couldnt even open the doors (never was given a reason as to what caused this other than theyve never seen this before) -defrost fan screaming when turned to max (blower fan changed out twice) -vehicle groans after 65 miles/hr and the noise is so loud the driver and front passenger need to raise their voices to speak to each other (problem still exists even though weve taken car in 6 times for repair - service says they have no idea) -windshield wipers messed up -whistling noise in cabin when on highway - service cant find air leak-condensation inside cabin every day making everything moist and stickySave yourself the hassle and aggravation. Most frustrating, annoying vehicle experience Ive ever came across. Dealership was zero help and never proposed any solutions or resolve. Ive spoken to the general, manager, service manager, sales team and they all shrug tell me ride out my lease. I personally contacted Land Rover and expressed my distress on this and they spent 2 months researching this only to come back with the obvious that the vehicle is a dud. They agreed to purchase the vehicle from me (now only 11 months to go on the lease and most of the negative equity has been paid for by yours truly) BUT ONLY if I purchase a new vehicle from them. So I guess they figure they can treat their customers like crap and then try to force them to get stuck with another one of their crummy vehicles and do it all with a smile on their face and make it seem like they are doing you the favor. Screw Land Rover. Visit my site for more **.Original Review: Purchased a brand new 2017 Discovery HSE Diesel and it has been the worst vehicle. I’ve never written a review before but the public needs to be warned about these vehicles. Problems range from the annoying to the absurd. So far I’ve dealt with leaky windshields (yes, three times), leaky sunroof, water coming into the center console, door panels detaching from their clips and hanging by wires, electrical glitches that get “fixed” by magical updates which require 3 days in service, hood cable snapped twice, car battery dead even though car locked and sitting in driveway with no lights on (had to be hauled on flat bed - service department says they’ve never seen that before and no cause found but took them 3 weeks to get the car back to me), windshield wiper issues, acceleration issues in cold weather, surging when speed hits 60 km/hr, no heat, defrost fan screaming when set to max and I’m sure half a dozen other issues that I’ve forgotten. Save yourself the pain and anguish. This car has spent months in service. It is the worst vehicle made in the last 2 decades.

The Land Rover truck has plenty of room inside with all the amenities like the obvious cruise control but this has parking, and gps. Its climate controlled and ready for the road. This luxury type vehicle is very expensive but well worth it. Can upgrade to get a specific color of seats and interior. You can also get a Land Rover personalized with your own tag. Its a smooth ride and can drive in mountains, snow, ice, sleet and hail. The appearance is sleek yet rugged. It can hold up to 10 people and possibly more if they are small. It has plenty of storage and cargo room, along with the top of the vehicle ready to carry your bikes and other travel necessities.

We decided to buy our son an Evoque last year as a graduation present and he has encountered problem after problem. All in all, the car has been into the dealership over a dozen times and has been off the road for the best part of three months within the year. This was not what we expected and decided to complain to Land Rover customer service teams, as advised by the dealership. We might as well contacted the Ministry of Incompetence - though polite and said the right things, at no point have they actually looked at this from our perspective, let alone do anything for us. We cannot get hold of the directors - who are faceless and do not want to know about the inadequacies of their products and after-sales teams. Finally, after receiving advice, we have had to start legal proceedings against the dealership who sold us the vehicle. Land Rover do not even seem to want to support their own dealerships. We strongly advise anyone that is thinking of purchasing a vehicle from this company not to do so. Extremely disappointed with all aspects of this manufacturer. Best of British - I think not.

In 2012 our LR2 was at 118,421. We were told by Redwood City service that differential/transmission failed. Replacement cost = $7,000. We said NO. It is 2015. LR2 is over 161,000 miles. Differential/transmission = good. Conclusion?

Purchased a new Ranger Rover Autobiography 2.5 yrs ago and from the first month has issues. Now been back to garage 25 times - 5 roadside assistance - servicing massive issue with failure to fix the issue so returning back into garage. Jaguar Land Rover fob you off and simply ignore your questions and concerns. Harwoods dealership told me to go and buy another brand as I clearly am never going to happy with the car. Its quite staggering. Now just finding out I am one of many. Wish I was aware of their unreliability before I purchased. Now stuck with car or facing a massive loss. NEVER BUY A CAR FROM JAGUAR LAND ROVER OR HARWOODS.

2018 Range HSE - I am an avid lover of Range Rovers. This is approximately my 10th, at times we even had 2. From day one I have had issues with the info nav system. From screen freezing to it just going dark. The car was in for service at about 3000 miles because the Check engine light was on, something with the emissions, part had to be replaced. They did an update on the software saying that should resolve most of my issues. Wrong - phone doesn’t pair, voice not recognize, feature unavailable at this time. Next back up cameras stopped working, then they started again. The other day I was driving to mail a letter, jumped out of my car at the mailbox, never turned the engine off since this was a 30 second task and I really was less than a foot away, sat down in the car and an unknown light started flashing, took a pic and texted it to the tech person at the dealer, he didn’t know what it was, said Drive it, it will probably turn off. Well he was right, it did turn off. I went home, pulled into my garage and heard a scrape from the roof, well evidently the car decided to raise itself to a height that I would and never have used, I never use those features, no need for me too and it ripped off the satellite cover. Well now I know what that flashing light is. They are ordering the part but told me to tape the remaining pieces over it because I could ruin the electronic system in the rain. It was torrential rain yesterday. Today I was sitting minding my own business at a traffic light, red light, car in front of me, car behind. That’s normal at a traffic light. All of a sudden a loud continuous tone came on, I looked at my dash and it said start driving to deactivate parking sensors. I wasn’t parking the car, was I supposed to ram into the car in front of me or ram into the car behind me, just as I was getting ready to video this episode, the light changes and I had to drive so this little glitch stopped. I was on my way to do some errands but at this point I just went home. The car clearly has a mind of its own and I’m afraid to drive it because I don’t know what it will do next. I can receive calls most of the time through blue tooth, but I have to make calls directly through my phone turning blue tooth off, otherwise it just disconnects the call before it even starts ringing. This is an epic failure for Land Rover. They never told me about updates. There is supposed to be another one soon. But a brand new car with 3500 miles on it shouldn’t be having these issues. I realize these are first work problems, but they clearly can become dangerous, causing accidents that can lead to bodily harm or death. The dealer pretends to be cooperative but I know they are sick of hearing from me. I have spoken to so many people within the many dealerships they own, telling me they want to resolve the problem, get me out of my lease and give me another car, but the prices being quoted to me are ridiculous since the cars I have chosen are clearly lesser of a car than my Rover. With the new lease prices I’m being given, less mileage per year, down payments and higher leases than I am currently paying now. I didn’t build this car nor design, it is beautiful and I would hate to give it up, but I’m willing to drive a Ford Edge at this point. I’m glad I’m not the only with these issues. At least I know I’m not crazy. But I am clearly at a loss as to what to do because the dealer refuses to document anything. They keep telling me speak to tech, well tech doesn’t want speak to me. I am clearly done with Land Rovers of any kind. I will say that we have many different luxury vehicles purchased at the different dealerships this owner has from BMW, to Porsche to Audi and we have been faithful customers for many years. They really don’t seem to value our loyalty. I am so fed up!!!Updated on 07/08/2018: The saga continues. The car is still at Land Rover. They said they have done the 4th update on the computer system and it was successful, but they have only driven it 2.9 miles since I brought there over a week ago. The icing on the cake was last Saturday when I was parked at a mall and returned to my car and the dashboard warning read battery low. Turn engine on. How does a battery run low after 3500 miles. It was at that point I asked my husband to meet me at the dealer. I gave them my keys and said I never wanted to see the car again. I put in a claim for buyback with LRUSA, their response was that it hasn’t been serviced enough for the problems I am having. The reason for that is every time I had a problem they put me in touch with the tech person. The tech person does not have to document anything. From that Tuesday through that Friday I was in contact with the tech. He was at a loss, no help at all. My car almost 2 weeks ago raised up to an off road position and I didn’t know, I never turned it off just jumped out to mail a letter and right back in, flashing light appeared, texted it to tech, he didn’t know what it was, said it would go off when I drive it, he was right but I didn’t know it was in off-road , I never raise the car ever and I pulled into my garage and the satellite piece was ripped off and apparently there is also a dent, which Range Rover wasn’t sure they would fix because there wasn’t that error on the computer. However they are going to fix it. I was promised the car would be brought to the body shop on Thursday, for me to have it back early this week, it is still sitting in the Land Rover parking lot with the exception of the 2.9 miles it was driven on July 5th. That 2.9 mile drive took 40 minutes, I think they drove my car to have lunch based on the journey and stops. I hoped they enjoyed it. This problem is worldwide yet Land Rover isn’t doing any recalls, apparently some cars were stuck at the docks in Maryland for computer replacements, but it was the 2nd allotment of Rovers to hit the US. I have had my car since February. I already paid the lease for July, yet I haven’t had the car since June 30th. It seems like no one wants to take responsibility for these issues. I am so frustrated with the treatment from both the dealer and LRA. I want my car back to see if it actually can perform without an issue for a day. The best case scenario would be for them to do a buyback as I requested. This is just never ending and I don’t see an end in sight. To think I will have to drive this car for 3 years is making me ill. If Land Rover USA happens to see this post- enough is enough. After 12 Range Rovers this will be my last, never again. What a poorly run company. I would think someone would continue to reach out to me from corporate to see what’s going on, they haven’t, I spoke to them on Wednesday and that was it. This is really messed up.

My Jeep Cherokee has a nice appearance. Its black and I received several compliments about it. It has 4 wheel drive which has been handy when it snows. It seats 4 people comfortably but can hold 5 people. We took it on a road trip over the summer with 5 passengers and it has not given me any major problems. We spent 6 hours on the road and everyone was pretty comfortable. It is a good vehicle.

Im extremely disappointed of owning a Range Rover. I have been having the same issues since 10/2016 and Land Rover doesnt want to do anything to help me. This vehicle is faulty and Im very concern with my life. The car turns off in the middle of the highway multiple times. Your customer service over the phone is the worst! They dont care of my issues. They dont empathize with my concerns. Nicole ** is the WORST agent that you have working for your company. She has been very nasty to me. I regretted buying this vehicle. It is not WORTHY paying so much money for a vehicle that cant even function properly. The dealership in Orlando FL, and Gwinnett GA have basically wiped their hands with my car issues, and they cant do anything for me. The Gwinnett dealership says that because I didnt buy my vehicle there, they cant help me with re-purchasing it back. The last time my vehicle was in for service, it lasted two weeks. The day I picked up, it gave me the same problems. The service manager took my car to his house and drove over 80 miles, and didnt even put gas on my car. They gave me the car empty. The loaner vehicle they give you are not even good. They have the same faulty electrical issues. It is very inconvenience to drive a high end vehicle to drive a plain vehicle for two weeks. My service experience with Land Rover is the WORST! You guys dont CARE of your customers. When I try calling your customer support they dont want to allow you to speak with a supervisor. It is ridiculous how you spend so much money for a vehicle, and you get a much better service at a lower brand dealership. I have owned so many brands and I have never experienced anything like I have with Land Rover. This could be a very expensive vehicle brand, but your quality sucks. You do not support your customers. You dont care of maintaining people happy. Im going to go to social media, news, google reviews, and everywhere I can go to express my concerns with my life being in danger because Im driving a faulty vehicle. Im paying so much money for something I cant even drive. Last month in December, I only had the car less than two weeks, when I had to make my entire monthly payment. I wrote to the president of the company and I havent gotten a response. My car has died on the highway. Right now Im more concern with my life than anything else.

Months ago we purchased a new Evoque and drove out to Death Valley for the Thanksgiving vacation. Running on the dirt road was very enjoyable till we had a flat tire. Well, flat tire should not be a problem at all since this is a new car and there is spare tire. The real problem happened when we noticed that the wheel has the special lock key bolt, and the car does NOT equipped with the tool to take off that special bolt! And there is no cell phone signal and we could not make a help call!The following time in that day was quite long. We were not able to change the spare tire, had to stay in the desert, waited from morning to afternoon till a car passed by. The gentlemen helped to carry me miles away where we could eventually make the call to road service. The truck finally came in after it was getting complete dark. We were carried to Las Vegas which has the Land Rover dealer. The next day was Thanksgiving so no one work. We had to wait one extra day before the flat tire can be fixed. We finally came back home safely. But the small mistake and the missed tool has given so much trouble and made the vacation such an unpleasant experience. And a complaint sent to the dealer, received no response at all till today...

This is our 3rd Range Rover Sport. We have loved our previous 2 and they were great and trouble free. Soooo, we bought a 2019 Range Rover Sport Super Charged 3 months ago.... What a nightmare it has been. I hold my breath every time I start the car to see if the radio will work, I have had the alarm system just go off while in the car (that was fun)... The screens that show everything go off, the alarm on back up system went on and would not go off. The air conditioner has air coming out of it that is barely cold part of the time. I could go on. My car has been in the shop 4 times already and twice the dealership has had it for over a week.I thought maybe it was just my car, but yesterday the dealership gave me a 2019 Range Rover as a loaner to drive. So this morning I start it up and guess what???? No radio or any control on the middle dash are working. Just black screen.... What is going on Range Rover. If Kia can make a car for $20,000 and they work perfectly why cant Range Rover make a car that we paid over $100,000 work????

I purchased a 2012 LR4 with 45k miles...and at 62,000 miles the timing chain fails and Land Rover quoted me $15k to fix. I filed a claim to Land Rover NA, and of course it was denied in spite of the fact that they know of this widely known problem and several pending class action suits. Offered me $500 to settle. What a joke and scum bag company. Do Not Ever Buy a Land Rover from these pukes.

Land Rover has excellent variety with great customer service before and after the sale... Had to call a few times with minor issues and they even once came to the house... Just wish the oil changes and maintenance was quicker... But overall it was wonderful. They offered more variety than most dealerships, a great service package and warranty, and easy options to finance. Also, they allowed me to personalized my Land Rover to fit my personality... I have 3 kids of my own and 4 step kids and needed a vehicle to seat us all if needed and this fit. Perfect... and would buy again.

It was amazing. It was so cool and had so much fun on this brand. It has a lot of rooms and capacity to be helpful to others. Nice and good looking brand as well. Also was satisfied by their services offered. It may be expensive but I like the way it is and yup its worth a penny because its so new and different from the rest of the brand I have had ever tried. I am so happy to have this kind of brand and be lucky to get to experience it.

I have had my 2015 Evoque for 60 days now and we just picked it up from our Land Rover dealer service for a gearbox fault (I will get more into that shortly). On the way home on the highway, the car lost power in the fast lane, basically shut down and give us the same gearbox malfunction code as before. My wife and 6 year old child were in the car with me when this happen. Cars behind me had to slam on their brakes because my Evoque was slowing at a fast rate and I had no power to get out of the way. Luckily there was an opening in traffic for me to pull into the side of the road. The same thing happen last week when my wife was driving my son to the doctor and A SEMI TRUCK NARROWLY AVOIDED RUNNING INTO MY WIFE AND CHILD BECAUSE OF THE SAME ISSUE! My wife doesnt want this car, I dont want this car, I feel like my family is not safe in it anymore and I honestly dont know what path to take.I love(d) the Land Rover brand and weve owned an LR3, LR4, and a Range Rover Sport. We were excited to experience this vehicle and it has led to nothing but heartache. I believe Land Rover owes me a new, safe vehicle. Especially after being a loyal customer for the last 7 years.

11000 miles in going in year two of ownership. Yes the software updates for in control pro and screen blanking out were pain early on but our service has been great and our dealer gave us 4 years of annual service free for our early software issues. I really like the truck and judging by how many people own them here in Connecticut, have a true following and loyal fan base who all live through the little things. Also bought wife 2017 Disco Sport that is now on 30000 miles now going in 3 years and outside failed water pump under warranty, been pretty dependable and bullet-proof.

Blown engine at 85,000 miles. Several local shops said that car was running rough because of a blown turbo. 4K to fix, car still running rough. Take in to Range Rover and they say engine blown would be over 10k repair. No lights ever indicated it was the engine and I provided all oil change service records. They say that $10,900 is a discounted engine and at this time that is all they will do. There needs to be a recall on 2013-2015 Evoques. Engine issues are common. I will never buy a Range Rover again. I used to own three and now none. Whichever one you own, they do not stand by their products. I told them I was going to park the undrivable worthless car outside a common area with a sign and they sent me the phone number to the BBB. Save yourself and if you own one, get rid of it before it’s too late. I now drive a Toyota Land Cruiser and it’s like a dream. 122,000 miles and counting. No issues at all while the 2013 Range Rover Evoque rots in the driveway.

I bought a Range Rover Sport several months ago. 24 hours after my purchase while on a family trip, I started experiencing software issues. The radio, internet, several areas of the dashboard went blank and no Bluetooth connectivity. The answer was to do a software update at the dealership once I returned. The local dealership has been very nice and supportive applying these updates now monthly, but now we have given up. Since these updates would correct the problem for about 24 hours, it was not worth the time or effort. It is a product issue.My issues are now daily and extremely frustrating. The dealership helped me as much as they could and had to refer me to their Customer Support folks out of NJ. I hope you NEVER have to interact with the team out of NJ. The Range Rover team out of NJ are the worst support team that I have ever experienced. They denied further assisting me and basically stated by email that I need to wait for a new update to resolve my issue. There is no ETA on this issue being resolved. No call back to discuss this over the phone. I have multiple emails and calls into my rep. trying to further discuss my issues over the phone. I have been very patient and nice, but now I am done and now sharing this experience with others PRIOR to their purchase or support others out there with the same situation.

Range Rover roadside assistance is the worst ever experience I ever had in my life. They were not able to send me tow truck. For four days supervisor dont even pick up the phone or return my calls. Ive been driving Range Rover last five years. Enough is enough.

BUYER BEWARE!!! Horrible Customer Service, rude, intentionally evasive and misleading!!!! Discounts quoted changes without explanation hoping the buyer won’t notice. When asked they lie, become evasive and simply make it hard to do business with. Be careful when dealing with Seth and Devin.

This past weekend I left my home in Central PA Saturday morning to drive up to Saugerties, NY to pick up my daughter where she was at a horse show with my parents and niece. I went to see her ride in her 1st show, then in the afternoon I intended to depart for Southern NJ. My wife is there for the summer with the kids and I drive back and forth. It was our wedding anniversary on Aug 4th, so I was headed there to celebrate with her.As I left Saugerties around 5pm on Saturday, my passenger rear tire blew out. Total blowout, with the wall of the tire torn. I called Land Rover roadside assistance because I couldnt find the spare. It was at that time I learned there is no spare in my car! Only a patch kit, which wasnt going to help me. LR roadside assistance said the only thing they were authorized to do was tow me North to Albany and then have the tire replaced Monday (2 days away). Because I wanted to get to Southern NJ, I had AAA tow the car to the nearest tire store. They believed they could get me on the road before they closed at 6p. When I got there and gave them the tire size 275/45 r21, they said, Thats a real unusual size. We dont have anything like that in stock. I spent the next two days calling around to tire centers in the greater NY metro area - no one has that tire in stock. Most never heard of that size. I was mystified that in one of the largest suburban metro areas of the world, I could not easily find the tire I needed when I had no spare. Did the designer of the truck not consider what might happen in the event of a blown tire? No spare, unique tire size... Off road machine??!! In the end we had to stay 2 extra days in a hotel, get towed 45 miles in the opposite direction of where we were headed, and pay Land Rovers premium prices on the tire to have it replaced. A flat tire, which should take 45 minutes to fix, took 2 -3 days with much expense, frustration and a missed anniversary.As a CEO of a mid-size company, Im familiar with customer service/customer experience architecture. I can only categorize my experience with Land Rover as policy driven and customer tone deaf. The Albany dealership was great. The Roadside Assistance was deplorable. A flat tire on $100,000 4x4 should not cause a 3-day delay... at least thats what my common logic tells me... Apparently not LR. To top it all off, the tow truck was 3 hours late on Monday. They detoured to pick up another accident before coming to us... Up until this point I loved the vehicle. After this incident my perception of Land Rover is not favorable and will likely not trade this Range Rover on another when the time comes. A problem is an opportunity to turn a customer into a fan. Unfortunately I am not. And I anticipate they will do nothing more to make me one.

My Range Rover started smelling gas in back of it. I called the dealer and they do not have parts to take care of the recall causing the gas leak. They suggested to call Customer Service (Cristina) - They called all the dealers around my area and no parts are available. They suggested to take the car to a 3rd party shop - They could not recommend one. They escalated the call and will take 7-14 days to respond. The customer service agreed to carry the liability of having the Range Rover leaking my garage for 7-14 days. The conversation was recorded for my record. It is the worse car experience in my life.

Its only two years old and a piece of **. My Rover didnt even make it out of warranty before it had issues. I had replaced the alternator just before the warranty was up. About 4 months after the warranty was up, I had small issues with the vehicle. Exactly 1 year after I replaced the alternator, I had to replace it again, and this alternator is overpriced like you wouldnt believe! My vehicle is now currently sitting in a transmission shop, where they just called and told me that I needed to just trade in my vehicle because I have over 30 codes wrong in the diagnostics. My rear end, and my engine is next to go out in my vehicle! The transmission shop is not even charging me for the service, and he said that he wouldnt feel right fixing the transmission, when the engine in the rear and is about to go out of my vehicle too. I wish that Land Rover was that honest with me when I bought my vehicle. I am a previous Mercedes owner. I will never, in this lifetime, ever purchase another Land Rover.

The car is a statement and is not only ready for all weather conditions and terrain. Its just as at home in the city streets as it is on a mountainside. It come in many different colors and finishes, leather and upgrades, care and maintenance packages. I wanted a specific wood grain and needed a sunroof, back carriage organizer, golf package, - specific white exterior. I got everything I was looking for. The truck comfortably seats 4, but 5 is its capacity. I dont have any children or carpooling, just me and my partner. So the size is perfect for furniture shopping.

Memphis, Tn. Bluff City Range Rover. Very dissatisfied!!! Drop my vehicle off to get some repairs done on July 10, 2019 for (REPLACE BOLTS/RESEAL EXHAUST LEAK. I received a phone call from Mr. ** my service rep. (very nice guy) on July 15,2019 informing me my car was ready for pickup, he also stated that they find another leak that’s going to cost me 4,953.32 total for a new (TURBOCHARGER) after 5 days with my vehicle. Only with 104,000 miles on my Range Rover EVO 2014. I ask ** why they see this when I got the diagnostic done. (Paid 150.00 for diagnostic) I was told to fix the problem that it would only cost me 527.98. At this point, Im like, Are you serious sir. Ok I get to the dealership to do the test drive with Mr. Mike ** on July 16, 2019. While I was driving my vehicle didnt sound no different than when I dropped it off.I ask Mr. Mike why do Ive pay for something that I to still take it to somewhere else to get repairs done? He said, “Let me check on this for you. Because you shouldnt have for the service.” Mr. Mike was very courtesy. By this time a hour has pass by, then Mike approach me again stated his district manager said that I will still have to pay for the service, due to the labor. Wow! Why paid for something that the same problem that you stated you would repair, that’s still not fix. REALLY! 2 hours has now pass by, I ask to speak to Mr. Dennis **. I went into his office and ask him why pay for something that’s still not repaired. Mr. Dennis said in front of me and Mr. Mike because of the labor and also they find another leak, once they got to the part on my vehicle. He once said again the guys has to get pay for the labor time. But my vehicle is driving with the same sound from when I dropped it off.I told Mr. Dennis it sound like you more concerned about the money than the situation and not the relationship as a long time customer. Why pay for something that you didnt repair? At this point I said a few words to him, paid and went on by way. Very horrible situation. Mr. Dennis had not concerns at all. Very Rude in the way he spoken to me. His main focus was money/labor! Ive begin coming to this location since 2015. No problem at all with customer service. It was a COMPLETE RIPOFF. I wonder how many people get ripoff daily here. 2 hours 30 mins and he took my money with a unrepaired vehicle. Spoken to several of mechanics. They said to me this doesnt sound right at all. I dont think this is a bad place--just a HORRIBLE GENERAL MANAGER. Mr. Dennis rob me with no mask on!!! Fighting now to get my funds back. I pray you make this right. Upset & disappointed

Hi. I purchased the Land Rover Discovery Sports at California and within 1000-1200 miles of driving I had a check engine light. I was driving the car on highway with my family and all of a sudden car lost power of the car and after those few seconds the check engine light came ON. I took the car to dealership. They said they checked the car and was unable to find the proper error with the computer, and they did a hard battery reset - I think it means disconnect the main power and restart it. Trust me I was really amazed to see that one of the costliest and computerized car in the world works on battery reset and not on technicalities.Later, I faced the same problem couple of times more and had requested Land Rover to replace my car but they Denied and said these exact line:- From consumer affairs division regarding your case. At this time, they are declining to repurchase/replace your vehicle as there have not been an unreasonable number of repair attempts for any one particular issue. Also, there are no documented repair orders detailing hesitation issues. I dont understand. What do you mean by unreasonable repair attempts. Personally I love Land Rover, my brother and family also owns other other model of cars and I am still fighting my case and I want my car to replaced.

The Land Rover offers exciting features and also has tons of room. It has plenty of leg room for a passenger, and the seats in the back can be adjusted for large items and if need be can easily seat 6-8 people in the back. Plus has great handling and gets up to speed rather quickly. Standard features includes the basics like a/c cruise control, all power, GPS, dvd player. Also, having big tires, and all wheel drive to help doing some off roading.

If youre looking to buy a Range Rover please run. 1 month out of warranty, engine totally done, Land Rover and Jaguar totally looked the other way. Offered no assistance and stuck me with the bill. Totally unprofessional. Took 42 days to get back with me. And when they did the once a year oil change that was required they said was not enough for the $120,000 truck.

My Land Rover LSE current has 28,500 miles on it--mostly city miles (it is four years old). I have been forced to replace front and back brakes ($2300) and tires ($1200), all of which were not covered by warranty. I recently had to replace the stablizer (which fills the air in the suspension system) for $1200, also not covered by warranty. Needless to say, Land Rover should have taken care of all these issues since my car has so few miles!

The Range Rover Sport is by far the most unreliable vehicle I have ever owned. What a disappointment for a luxury SUV. The car always has issues, stays in the shop and is constantly in need of some type of service. The smallest things will require you to go to the dealer to be addressed. When any warning light comes on, prepare yourself for a trip to the dealer with your credit card ready. And this is way too often.For example, Ive had my tire pressure light come on, which is an appreciated notification, but after filling the tires with air the warning light wouldnt go off. Who needs a trip to the dealer for putting air in the tires? No thank you! Its an awesome looking vehicle but the maintenance is a part-time job and expensive. This car is like dating a young supermodel. Its great when its new and quite beautiful to look at, but it needs a lot of work under the hood and it is gonna cost you! You will get to know your repairman quite well if you purchase this vehicle. A truly disappointing experience.

Land Rovers Range Rover is classy looking, fun to drive and a gorgeous vehicle. There are top of the line options available and comes in several colors. I prefer the white, such an eye catcher. I am thrilled with the looks of this vehicle. They are also available in standard and upgraded models. The upgrades are well worth the extra expenses to add to this vehicle. I love the options of heated seats and temperature controllers. This vehicle has lots of legroom and can seat numerous passengers very comfortably. I love the way you dont feel like you are sitting jumbled together. Also, manufacturer is easy to work with during the sale and maintenance process. Its well worth the money it costs to purchase. I would highly recommend this manufacturer and vehicle to anyone looking for this type of sub vehicle.

I just purchased my 3rd Range Rover and after 3 weeks (1.5 of which it was in the shop), I am getting rid of it. I have been driving for many years and am a competent, confident driver. Or at least I used to be confident. This car stalls WHILE DRIVING, stalls while stopped at lights, the doors open while driving! This is the worst experience Ive ever had with a car, Ive had nightmares and Im scared of my family using it to drive anywhere. Oh yeah, and when it stalls, it stalls in DRIVE and then the cheap knob/gear shifter sticks and there is NOTHING you can do to put it in park to restart the car. So there you are, in the middle of the road/highway/busy intersection with your high end car looking like an idiot and fearing for your life. Ive been a RR gal for 20 years. Theyve lost me now and Im going to warn anyone and everyone. I cant believe there arent any class action lawsuits over this.

Land Rover offers great vehicles, which are very economic on gas and great for road trips. Its easy to fix and take care of. Its a very nice and sophisticated type of vehicle. The interior is very nice, mirrors work well, electronic locks, and spacious room to put things to go on a travel. It has enough room to fit a family of 6 and room in the back to put bags and luggage for vacation and has plenty of room to be comfortable for long trips. Every few years newer models have been produced and the options have become more updated.

Range Rover 2010 Sport - I love this car... Its like riding a baby pony that wants to go go go... I also own a Porsche 911 Turbo and as far as speed and agility go, the Range Rover cant be beat for an SUV. After reading some of the prior reviews, I agree that if you want to drive this car, you need to treat it like gold and have the $$$ to pay for consequences. Ive had my car in for several things that were covered under warranty but were a pain in the **. Make sure to get an extended warranty. It will pay for all the quirks and issues that definitely will happen. An oil change and tuneup will cost you upwards of $700 (warranty doesnt cover that!). And if you lose your key, be prepared to spend another $600. Im a mom with 4 kids and we all love this car... the status, the speed and the luxury... It comes with a price tag well beyond the $85,000 you spend on it though. I just had new brakes put on and another $1,900 later, am holding my breath until the next issue (maintenance or wear and tear) happens. Bottom line, this is an amazing vehicle... Land Rover needs to work on the high price tag, back charging after purchase and stop nickle and diming their loyal customers for literally everything.

Land Rover has cars different from other models. They are innovated and has quiet engine. They are very sharp, smooth and luxury more than other cars, with shiny interior, chrome rims, smooth carpet and smelled nice too. The salesman helped me pick a car that was right for me, followed up with me and communicated well. I was able to upgrade my ride to the standard I chose and I was able to choose key features. I chose the 6 cd changer, heated seats, keyless entry and of course the sunroof. However I wish it was a little big larger. I sometimes feel its not as roomy as I would have liked and it couldve been a little better. I would love this vehicle so much if it could sit 8 people.

I was very satisfied with my purchase. I also loved the salesman who sold me the car. I had it customized to my specifics and was very happy about it. I would not add any specific details as is looks great. Im very happy with the look of the car. The size of the car is very huge and very comfortable. I would definitely recommend this car to others because of the size of the car. I really do love and enjoy it very much.

I got my first new Land Rover, a Freelander 2 TD4 manual, in 2011. I’ve read the stories, I know about the unreliability. Consequently, I was a bit surprised that it took 18 months and 50,000 miles before an engine warning light came on. Land Rover were out within half an hour, diagnosed it as a faulty sensor and got it fixed right away. At just over 2 year and about 75,000 miles, it came up with a message that there was a rear diff ECU fault which was quickly fixed under warranty. At 90,000 miles I passed it to a colleague who has taken it over 165,000 miles and counting and he’s needed a new rear diff and it’s first clutch. He’s still running it and has no plans to replace it. I don’t think that’s at all bad; perhaps all those who write one star reviews might see it differently?I then moved on to a 12,000 mile and one year old version of the same thing. Over the next year and 35,000 miles, it went about its business with just one odd fault - every week or so, the car would stutter for half a moment under power; nothing dangerous, or even annoying, just a characteristic really. I complained about it anyway and when Land Rover admitted that they had no fix, they made a generous offer to subsidise a swap for another FL2, but a top of the range SD4 automatic this time.That car was a complete gem and loved it to bits, without a single fault over the following 12 months/35,000 miles. However, I had a complete rush of blood to the head and stupidly traded in for a brand new Discover 4. Surely, this money pit had to be my undoing? Nope. The nicest car I’d has to date, with the only “fault” being squeaky rear brakes that were easily fixed. Unfortunately, Land Rover then introduced the nasty new Discovery 5 and I panicked. I had wanted to keep the Discovery 4 for a while, but decided to buy one of the last new D4’s before it was too late. Unfortunately, it was already too late. But, I did manage to trade my 1 year (and, you’ve guessed it) 35,000 mile old D4 in for a beautiful green 12,000 mile old D4 HSE Luxury...Which was very nice. However, after adding another 20-25,000 miles or so, it broke down. This time it was off the road for a month while they had to diagnose and replace a, very dead, high pressure fuel pump. It’s a big, body off, job to replace. Very expensive and very time consuming, no doubt, but why should I care? It was all done under warranty and they kept me in nice loaners too.When I spoke to Land Rover about the amount of time it took, they completely blew me away! They asked me what my dream Land Rover was and they then subsidised an extraordinarily large amount of money to make a top of the range Range Rover vaguely affordable and weapons grade “man maths” bridged the remaining gap!8 Months and 24,000 miles later, I’m chuffed to bits with my Range Rover SDV8 and wouldn’t part with it for any other car in the world. All being well, I’d like to hang on the this until well past 250,000 miles. In conclusion, the cars have been brilliant, the build quality has been superb and the reliability has been well up to the mark. Where things have gone wrong, Land Rover have been first rate and have gone above and beyond in restoring my faith in them. I have no wish to go elsewhere.

They started talking about new brakes before I picked up my 2016 Range Rover HSE w TD6 from the first service at 16,000 miles. For RR brakes are a large expense and as youd imagine they dont recommend changing the pads alone but, rather, pads and rotors always. Sure. The RR is a heavy vehicle. Others such as Ford and others design heavy commercial trucks with reliable braking systems that do not require this type of maintenance.For me, I consider the mention of brake replacement when current brakes measure plenty of life left to be nothing short of the dealer set-up priming you for a big expense down the road. Same thing happened on my previous Sport. Then I carried to a reliable repair shop who replaced rotors and pads for $880 compared to the then-$2200 quoted by RR dealer. So in the end owner sat is heavily influenced by the dealer and their ethics and response to issues. Read other reviews. The vehicles are solid, beautiful, functional and smart. Some of the dealers arent. Beware. Choose your dealership wisely.

I bought this truck used over 4 years ago and couldnt be more happy. Had a couple electrical issues which required changing fuses and had to replace air bags, but that has been all. It is a gas guzzler but overall dependable especially in the winter. Parts are costly due to being foreign, but can find on internet cheaper.

Recently I purchased a used Range Rover with 93K miles for my wife. In unbelievable mint condition on the outside, I had issues from the get go with an oil leak and a few electrical problems that kept the vehicle in the shop 4 out of the first 8 weeks of ownership. Scary to say the least. Fortunately, the previous owner had bumper to bumper coverage and Land Rover of Tulsa covered all expenses and got the ride in great working order. **, service manager, did a phenomenal job of taking care of myself and my familys new ride.

@LandRover_UK. Purchased a Brand New custom build Range Rover Autobiography. #JLR vehicles are a death trap Above & Beyond! #RangeRover vehicles are plagued with so much manufacturing defects, electrical problems and engine overheating issues! Im pretty sure I didnt ask for these extras on my £100k plus Custom Build? JLR THE WORST CUSTOMER SERVICE ON THE PLANET. The level of service received from Listers Solihull, Lancaster Erdington, Marshall Peterborough dealerships and JLR Customer Relations has been dreadful. #JLRDEATHTRAP #JLRPlague. **

I was very satisfied with my first Range Rover after Mercedes. Especially I am very impressed by the Ashford dealership, very competent and friendly staff. They just fixed a stupid electronic gearbox failure indication on my old Jaguar very competently. Driving a lot on the continent I wanted for quite some time to change my RR right-hand drive against a left-hand drive with UK registration. The Ashford dealer had big difficulties to come up with a proposal. In the internet I found at a grey dealer near Brighton a left hand vogue with 511 miles on the clock. Hence I bought the car. It was a Korean version build four years ago registered the first time by Land Rover in 1st May 2016.As the car had no warranty I purchased an extended warranty contract and paid around £1.600,--. Recently I received an undated letter from Land Rover Approved Warranty Administration cancelling the contract. After inquiry at my dealer I heard, that the Land Rover Approved Warranty Administration could not accept this warranty as they could not trace the car, having been sold abroad! I think this is an outright lie as the car had only 511 miles and was first registered on the name of Land Rover May 1st, 2016. I am the second owner. Every dealership also as good as Ashford can only be as good as the main organisation. When the main organisation is untruthful it becomes very difficult for the dealer to be between the main organisation and the client. I wish a competent answer why Range Rover Warranty pretends not being able to trace their own car registered by Land Rover May 1st, 2016.

Bought a new 2012 Evoque in August if 2013. Early on had a bunch of minor issues (pillar molding making noise at speed, headlight issues, etc.), but loved the car beyond all that (Colima Lime, just the color alone made me smile). About 2 months ago, at 82,000 miles, the engine cut out and could not get it restarted. Thought it was a battery issue and had it towed to a mechanic friend of mine. Within an hour he told me that it was a failed timing chain and that a new engine would be needed. I contacted Land Rover to see if they would cover this even though we were out of warranty. I was instructed to take the car to the closest dealership for inspection before they would even consider the case. It took 5 weeks for them to diagnose the problem as a broken timing chain, but still could not tell me the cause. I provided LR with all the maintenance records. Another 2 weeks went by and they declined to help. When I asked why, I was told that I did not maintain brand loyalty by getting oil changes elsewhere. That has got to be the lamest excuse I have ever heard. It was never a money issue because I always used the highest quality synthetic oils and did oil changes about every 10K miles vs. the recommended 15K. The nearest dealership is an hour away and it’s not always practical to go there. Besides, I have had many vehicles with 100K+ miles on them and did oil changes at the most convenient place, rather than the dealership...never a problem. I am now stuck with having to pay almost $16K for a new engine and the gentleman who declined financial assistance is not willing to even speak with me to give me a better explanation than oil changes not at LR. From reading all these reviews, there does seem to be an issue with the Evoque engine, as they tend to fail right about the mileage mine failed. And from what I read, some of these people even serviced the car exclusively at LR, so it’s not the aftermarket oil & filter BS. Its not even the money that gets me upset, it’s the complete lack of customer service. I mean, it’s $16K...thats the cost of a new car. Couldnt someone take a few minutes to call and explain why they arent willing to help. I am not giving up...gonna try to reach as high as I can, maybe even the company president, or just go screaming to the media...who knows. If anyone has had luck getting to some higher-up, please contact me. Perhaps as one of the posters said, might be time for a class action lawsuit. The bottom line is that they lost a customer. We were about to buy a Range Rover Sport, but thats not happening now. I should have known better to start with. Land Rovers have always had a reputation for being a beautiful car which was extremely poorly built.

Weve always had a Range Rover in the family and change them every two or three years. This one is a 3 litre diesel HSE with a few extras like air conditioned seats, a fridge in the console, self close doors and of course a tow bar which on this new model is electrically retractable. As all the others weve had no problems other than caused by a moronic parking scam in Spain damaging the electronic brake trying to drag the vehicle away. Land Rover were brilliant, arranged for it to be taken into dealer and repaired under warranty even though it wasnt their fault and we had a free hire car for the 4 days it was in the dealer.

This vehicle is awesome. The drive is smooth and soothing. Almost like riding in an airplane. The seating is like sitting in your recliner riding down the road. The instrument panel also give you that airplane feel. The steering wheel has that ergonomic feel. The manufacturer has stop at nothing to make you feel special even after the sale. When you get this baby home all heads will turn. Heck your garage might even give you a high five after you drive this baby in. This is by far the best vehicle I have seen in the past decade. You will think so too after a drive.

I loved the car, hated the payment. Not really that much variety to choose from. Other car manufacturer offer more choices. As far as that goes however, for a luxury car its great. The appearance of my Land Rover was amazing. It was sleek and stylish design and loaded with standard features, cruise control, heat and air, CD player, heated leather seats. Also, personalized options were minimal and what was offered coated way too much so I had to compromise on the features I wanted or install after market which voided the warranty. Passenger capacity was also great you could fit 5 adults comfortably which is great for going on road trips with friends or taking your family on vacations.

When I got my Land Rover Discovery, it was used and it wasnt exactly a good looking car but the features were top quality. It drove very smooth. Had a lot of leg room and I believe it would seat about 6 people, from front to back. Land Rover Cars are great cars. You really get a lot of car for the money. Very high quality product but The upkeep on it can be expensive. You dont account for it.

After spending time deciding on an upgraded SUV, I was compelled to the Land Rover Discovery Sport. I felt that the brand name would mean quality and high technology. I was very very wrong. The 2019 model still does not even support Apple Car Play - this feature has been available in much lesser quality vehicles for many years. The website leads you to believe that 2017 models onwards were equipped.... this is incorrect. After leaving the dealership, I learned that my vehicle was having a technology issue as the incontrol element would not work and I could not start my vehicle remotely. After 1.5 months, after bouncing me around from person to person - they finally updated tele-metrics. I was told this would update the system and Car Play would be uploaded. They even asked me the brand of my phone for the update. They sent me home with the phone still not connected and said to call customer service. Which after again being bounced around - 2 weeks later they have told me 3 times that car play update needs to be completed and 4 times that my car is not eligible. I am blown away at the lack of support, lack of knowledge of their own product, lack of follow up and incredibly outdated technology for a $48,000 2019 car. I would suggest avoiding Land Rover as they are clearly a mess. The vehicle itself is incredibly sluggish and very basic in terms of finished and quality. I regret my decision to leave the big 3 in search of quality and new technology as Land Rover is clearly behind the times. Let’s face it - if Land Rover employees don’t even know what the brand offers and websites are misleading, clearly the vehicle quality matches.

I purchased a 2006 Range Rover HSE with 18,000 miles. I owned the vehicle for one year and that is when my financial nightmare started. The first incident that occurred was with the front differential, which needed to be replaced at 30,000 miles. Three months later, the air suspension needed to be replaced as well. I am lost for words as to why is it that this is a so-called top of the line luxury vehicle. I was suckered into buying this basically junk and ** expensive vehicle, which is costing me and a lot of others nothing but financial burden and headaches. I cannot wait to unload this junk by any means. I will never purchase a Land Rover ever again!

I was driving my 2013 Range Rover Evoque earlier today and the steering failed and it started to makes a screeching noise. Fortunately no one was hurt but I was very disturbed by feedback I have received from x3 Land Rover garages. Each from my description of the fault has diagnosed it as a steering rack failure. One mechanic confirmed that this is a common fault and Land Rover recalled 2012 models to rectify this. I have been advised that there is a 3-4 week lead-time to fix due to a backlog in parts indicating that there is a high failure rate and the cost will be approximately £3,000 for a car that has only done 45,000 miles and 6 months out of warranty. I am in the process of ordering the parts but wondered if anyone else has seen this issue as I think it is highly dangerous and should be investigated. I have filed a complaint to the Driving Standards Agency, curious to see if anyone else has experienced this problem.

My $75k car broken down after 2 days of ownership. This is my 3rd day of ownership for this brand new 2017 Range Rover Sport car and I have already experienced a multitude of problems. I left the dealership with a full tank, but today the car said my tank was empty even though I only drove 160 miles according to odometer. I called the dealer and was asked to drive to dealership for a checkup. My dealer (Encino CA) is 26 miles away, so I decided to drive to Pasadena Land Rover (1 mile away) for a quick checkup. Then, out of nowhere, my car stalled 4 times in the middle of road on the way to the dealership. I almost got into accident because the car stalled while I was turning in an intersection!Once again, my Range Rover stalled at dealer’s parking spot which happened to be at an incline. The car (switched to?) neutral and I began to slide backwards. Although I was screaming for help because I was losing control my car, the service guy took his sweet time. He nonchalantly told me to keep pressing on the break. However, because of how heavy the car is and I was stationed at an incline it took a considerable amount of strength to press the break in order to make sure the car stayed still. My foot was holding the break for five minutes before the dealer finally approached me. I almost lost my strength to hold on break because my foot was shaking from the amount of force I was using to push the break. I almost attempted to press the panic button.Instead of driving a brand new car, I felt that I was driving some 50-year-old car. Even with its advanced safety features, the system still failed me and I could have gotten into a fatal accident. No one should have to deal with these issues, especially if the car is brand new and you have only driven for a couple of days. Overall, the Range Rover Sport 2017 is an unreliable car and Land Rover has bad service. Don’t buy this car or any cars from this company.

I had purchased Land Rover Freelander 2 2.2D in Jan, 2013 from Mumbai and registered vehicle at Nagpur (Maharashtra State) India. As on date: I have clocked only 20,500 km after passage of three years (the vehicle is almost idle most of the time), against an average clocking of say 100,000km for a premium vehicle like Freelander, it has run only 20% of its desired (?) run, and still giving message of Reduced Engine Performance! Is that all that a premium segment vehicle can endure or perform??? I am astonished at the timing for giving such message. Trouble started the very next month when the standard warranty expires! Am surprised, rather shocked to understand this fact. It is very hard to even digest, since the vehicle is being kept, maintained in such good shape, and one fine morning, am seeing that it starts beeping.It was conveyed to me that the vehicle has developed restriction in the air pathway of the EGR (Exhaust Gas Recirculation) valve due to carbon deposits caused as a by-product of combustion of fuel. My very contention is how it could happen when the vehicle is idle for most of the time, and, it was serviced, earlier at say 13,000km and it developed this problem at 20,000km (a service does not guarantee such problem within 7000km run over a period of one year, or was it not checked at that time?). It is not understandable, if the vehicle has seldom run, it could develop any problem within three years of its purchase! And after I take it to the Dealer, am handed INR 160,000 (approx USD 2500) estimate! For what??? Hopeless Service, irresponsive I would say, am yet to hear back till date.

Bad service. The RR give you the dirty. Very expensive for the quality.

Bought a 2013 Range Rover Evoque from the dealer in August 2014 with 10,000 miles on it. Problems: Nav Screen wouldnt come on and flicker at will... (The dealer had to change the screen). AC wouldnt work. (Dealer had to work on it twice). Car stops in the middle of the road, poor battery... How can It stop in the middle? (dealer changed the battery). Engine Check Light: Oxygen sensor was gone. (Dealer said they replaced it). Engine Check Light came on again... 34,000 miles on it now.

I bought a new Range Rover which has a wading depth in water of 85 cm. I drove well below this and car was cutting off. Had to towed to dealership and was told water got through exhaust. Warranty wont cover. Shocking as its advertise as a 4x4. Land Rover South Africa and UK wont assist. Vehicle still at dealer. NEVER BUY THIS PRODUCT AS WHEN THE TIME COMES FOR WARRANTY YOU WILL BE DUMPED AND NO ONE WILL RESPECT YOU AS A CLIENT. When they sell you the vehicle all promises are made. Choose another brand.

I purchased a Land Rover Discovery TD5 new from Lance **, Ferntree Gully in October 2004. On or around 13 March 2013 Lance ** replaced the fuel pump in the vehicle, which involved removing and replacing the fuel tank. Following this work, the fuel gauge was not seated correctly (showing incorrect fuel levels) and the fuel tank was removed and the gauge reseated. In June 2016 fuel started leaking from above the fuel tank when the motor was running. The fuel tank was removed to find damaged fuel lines because they had not been correctly sighted when the fuel tank was replaced in 2013.On or around 26 September 2013 Lance ** replaced the battery in my vehicle. Following this work I was unable to turn the motor off, the cruise control kept disengaging, and the electric trailer brakes were not working. I had to return the vehicle to have these matters rectified, but paid for a new electric brake console myself. On or around 16 September 2014 Lance ** completed a service and failed to notify me, or carry out mechanical work on a water leak. At this same service I had asked that a light in the dashboard be replaced, but I was informed they were unable to obtain a globe. I think you will agree that the events described above are unacceptable. I had been taking the vehicle to Lance ** believing I would receive an excellent standard of service, but I have been grossly let down and incurred considerable financial costs.

Many reviews on this site of problems with the infotainment system. This is a known problem with Range Rover and Velar. I have had very weak digital radio signal in my 2017 Evoque, considerable interference on FM radio, phone drops, and forget about getting reliable service between the phone/USB/Bluetooth and playing music. Press a song in the playlist and another appears! Crackling speakers during robust music and album artwork all mixed up between artists. Frozen screeching screen! All fine on the phone when connecting to other cars! There is a disconnect between the touchscreen and the IMC (the computer under your seat). All software updates have failed to fix the problem. How is Range Rover getting away with not doing a recall? AVOID until they sort it!

Land Rover Hinsdale worked on my car several times... Was guaranteed there will be no more problems with the rear differential. Less than a year later, it was leaking again. They took care of it but claimed I need a front wheel bearing... I wanted to confirm it had nothing to do with the rear Differential so did not authorize work until I can confirm it was truly a front wheel bearing... To my surprise they called claiming the car was fixed And I now owed $837.00. None of this work was authorized.... I was never able to confirm whether it was a front or rear wheel bearing or whether the rear differential was leaking. And that was why the rear bearing went out. Really makes me wonder... What were they hiding??? Why would they not let me confirm it was a front wheel bearing... was there a problem with my rear differential??? Was there a problem with my rear axle?? Did this cause problems to my rear wheel bearing?? I will never know!!! I was told by corporate Land Rover theyve done all they can they are no longer going to pay for any repairs. They claim they done enough... They claim they paid enough... I wish I had this luxury!!!

Land Rover was awesome. I loved the choices that they had for the public to choose from but I fell in love and picked the white truck that I purchased and even after I picked my truck there were still a ton of other colors and options that I wanted. If I had enough money to afford a second one I would have bought a second. I would pick a white one with peanut butter interior because the last one that I bought had a white exterior and black interior which wasnt really my favorite option for the truck.

The car is amazing! Its very standard but I havent really had any problems with it so far. It helps me get to the places I need to go without a hassle. My mom loves it! The color has a nice feel to it. I would recommend others to try it out and see if they like it because its a very good car and I dont see many people with it. Its very spacious and when I need to I can store things in it. I can have up to 5 people in the car. Its a very reliable car. I have had to put new tires on it just to keep it fresh. Overall I havent had too many upgrades but I would like to change the color up just a bit.

I bought a 1999 HSE from a guy in NW Houston. He was only too happy to unload this ** on me for $3300. It drives great, it blows cold AC, but since Ive had it, Ive spent nearly twice what I paid for it. First, the key fob broke. It cost $700+ for them to send me this ancient looking control two weeks later. The sun roof track broke. They told me it would cost $2800 to replace the parts. Later, it was $2900 for brakes and shocks, and then, the last straw was $3000 for the catalytic converter. The back story: On one of my wallet siphoning trips to RR North Houston, I had a head lamp reflector lamp come off and a fuel issue that caused my check engine light to come on. I paid $1300 for that, but the week later, the reflector came off and the check engine light came back on. They told me the code was new on the check engine soon, and to bring the truck in so they can see if I had done something to the light which is really only a snap in.Wait, what?! They told me that I had to pay almost $300 for a whole light assembly, but what they really did was snapped in a reflector? Range Rover has a monopoly in the city because not many people can repair them. They treat you any kind of way because they know people almost have to rely on them for service. That really sucks. When I left today to get my reflector looked at, one guy told me it would be in on Monday, June 25. Then I got another call that said it would be in in a few weeks. Im going to do my best to trade this vehicle in and for as long as I live, I never ever want to have dealings with the lying, cheating, stealing Range Rover or their product again.

Had 2013 lr4. Looks nice but rough ride, stiff seats, and 230 miles per tank. Brakes last 10,000 miles. I was about to get 3rd set, water pump failed. It always had a check engine light changed to Lexus gx460. Brakes cost 2000.00 set - horrible!!!

We went to Land Rover in Albuquerque, NM with the intent of purchasing a vehicle. Upon meeting the sales representative we immediately told him the things that the vehicle must have. The very first thing we said was, The vehicle must have Sirius XM radio as we live in a small town without radio options. We were excited to purchase our brand new 2017 Discovery Sport HSE. After signing papers and getting on the road we were unable to figure out how to access the Sirius XM radio. After getting home and reading the manual we still were unable to access Sirius XM. I have never purchased a vehicle and NOT had the sales representative call the next day to be sure everything is well with the vehicle, Land Rover, to say thank you, to check on our purchase... nothing. After not receiving a call I finally called them to ask about the radio. The sales rep says he needs to look up that information and upon returning says no our vehicle does not have Sirius XM. Later I called and spoke to the someone in the financial office to ask a question about gap insurance, and he eventually asked how everything was. I expressed my disappointment in the vehicle not having the one thing that we said the vehicle must have. He said it was likely not added to keep the cost down. I explained that we chose the HSE for its extras and that we purchased a $55,000 car not looking to save a buck on the radio. He said he would get back to me. He later called back to say that Sirius XM is an option on the vehicle purchased for about $800- $900 more. I would have gladly paid this! I was scheduled to go back to the dealership a few days later to have the car washed because on the day we bought it there was no one available to wash it. On the day I returned to have it washed the sales representative asked for the extra set of keys to the car I traded in, took a copy of the insurance card on the vehicle I purchased, and asked if there was anything else he could do for me. I was shocked. He didnt intend to have the car washed at all. I told him I talked to the finance guy who said Sirius XM was an option for $800-$900 and I said I would like to purchase it. The sales guy told me it was no longer an option once the car had been purchased. He did say he would look into it some more and get back to me, which of course never happened. I am so disappointed in the customer service of this company. I have had much better customer service buying much less expensive vehicles. I would have definitely went to BMW or Lexus if would have known Land Rover had such poor customer service.

I purchased my 2017 Discovery new with only 11 miles, and loved the car except that the backup camera works only periodically, the audio works only when when it wants to. I now have 34,000 miles and have extreme shaking upon applying brakes. I’m told I need new back wheel brakes at the tune of $1,000 and if shaking continues, I’ll need new front brakes as well for that same amount. I’m told this is not a manufacturers defect so not covered under warranty :(. I’ll be selling this lemon and never purchase a Rover again. I’ll also not recommend that any friends or acquaintances purchase a rover. This is my first and last rover.

I purchased a 2017 Range Rover Evoque Convertible in February 2017. If I knew then, what I know now, I would HAVE NEVER purchased the Range Rover Evoque Convertible. Here are the very few good things: Smooth Ride, SUV Convertible. Here is a list of the bad things with this car: Car not starting and stalling out: About 2 months ago this car started stopping mid drive. It does not happen every day, but when it does it is very scary.GPS and Radio Do not Work all of the time: About a month ago the GPS and Stereo screen blanks out at start up of the car. Happens about 3 times a week, not every time. Meridian Stereo is Awful: The speakers that they use in this car are very poor quality. I keep the bass and subwoofer at -1 and only turn it up 1/2 way and the 2 back speakers have blown out completely. So bad I only listen to talk radio now (when the radio turns on and the screen is not frozen).Poor service at all dealers - There are 2 Range Rover/Land Rover dealers in my area. Both of which only have appointments 2 to 3 weeks out. Even after speaking with the service managers they do not have any appointments or loaners for me to use to diagnose and fix these issues for at least 2 to 3 weeks. I suspect that Range Rovers have so many issues that they just do not have the staff to support the demand.Other observations - Car inside uses very cheap plastic in the console and areas in the dashboard, for $55,000 car the interior should be top quality. SUV Convertible: This car is so rare that many people talk to you about it (mostly curiosity and many bad things, like why do you need this car, etc.) I learned to ignore all of this unwanted attention.That said, now I am paying a hefty monthly car payment for this 2017 Range Rover Evoque Convertible that has major issues and no resolution in sight. My advice is DO NOT buy a Range Rover and certainly do not buy the Evoque Range Rover convertible if you want a reliable, luxury and convertible that people will bother you about every day.

Omg omg omg... Ill be honest with everyone, they are nice looking cars but whatever you do... DONT and I mean dont waste your money on a Range Rover. I bought one and took care of it like it was one of my child. These cars are horrible, the maintenance on them is non-stop. I mean these cars are garbage and the service fees are wow, I mean you can spend almost the cost of the car in two years of maintenance. My truck was worth almost 20,000 dollars and in the end I took it to the dealer and handed them the keys after it broke down and I swear to you I told them this is my car abs, this is the keys to it and this is the title and gave it to them and walked out.As much as it hurted letting it go cause of the money I spend but in the end it was a relief, Range Rover is a piece of **. Excuse my language but please think twice before buying a Range Rover, the car will put you in big debt. Oh Lord I can tell you so much about my truck it will take me days explaining it, and I swear to you its not just me. I have a family member and also a friend that are crying worse than me. Please please whatever you do... DONT BUY A RANGE ROVER.

Its variety isnt awesome but it has a lot of very tough and very nice SUVs and pickup style vehicles. They may not be awesomely fuel efficient but they are reliable. It hold a lot of people, seven person capacity. Beautiful design and some of the finest interiors Ive ever seen. Baseball leather and things like heated and cooled seat. Also side seating on some model amazing brand. It very customizable and can be made to suit your needs. It really is usable for anything without a single upgrade though.

I purchased a beautiful 2020 Range Rover Sport HST with red/black interior on 10/13/19. ON 10/25/19 I started experiencing problems. One of the display screens started to blind on and off constantly and the other two screens were scramble. I also was receiving a message saying intelligent brake system not available. The service department performed a software update and changed a part. The day I pick up my vehicle from the service department the same problems started again maybe 3 hours later. A few days later while waiting in the valet parking line the truck just turned off while I was still in drive. This happen twice. Another visits to the service department for a software update again and I was told my battery was dead; so they charged my battery. As of 1/6.2020 my vehicle is back in shop again waiting for anther display and a part because now Im receiving a message say Forward alert not available. The dealer refused to give me another vehicle and land rover customer service has not return any of my phone calls. I was given a case number and told it can take a few months for land rover to decide if they want to purchase the vehicle back.

Range Rover sport HSE 2010 - As I read some of these reviews I realize that this scam bags at dealership did not disclose that these cars had to be recalled. I bought mine at November of 2010. Within the first month my navigation and center council kept on shooting off. They could or fix this even though the tech from England tried to remotely fix this. After thirty days they replaced the entire wiring and later on I sue and won 8k. Then I see the same violent leak and it was water pump and I have this again after 4 years. Then the gauge in the gas tank broke/stuck and I was left in middle of highway. Beautiful car even after 4 years but crappy workmanship. My boomers are coming out and body shop is telling me he does not like to fix it as any time he touches these cars something else break and does not worth for him.

Range Rover Evoque - Wipers come on for no reason.... Sensor lights come on when the sun is out. They are to come on when it starts to darken. Taken to shop and was to set where I manually turn them on. Why does it have auto? Well, been told by service manager that they cannot fix any when everything is working. Have produce videos and still tell me some cars are sensitive. They give me loaners and they dont ever experience the sensitivity my car has. Now they told me they put a new sensor and guess what still having the same problem. Mr. ** manager of service department was very rude. Also I cannot get paperwork of the new sensor. I believe they just lied, so I am just imaging this...just because I am a woman and dont know anything. I will try getting a hold of someone at corporate office.

Our 2010 LR4 HSE has had problems from the time we drove it new off the lot too numerous to cover here. Constant problems with the electrical system that no one can seem to figure out. Sometimes the ignition works and everything turns on, sometimes not. Problems with sensors and indicators just not working right. Maintenance is frequent and expensive. Brakes need to be replaced every 6-8 months and usually the rotors too due to soft pads and thin rotors. Water pump broke which shot water everywhere and shorted out alternator, battery and electrical system.More recently, only 8 months after coolant system service vehicle overheated due to cheap composite plastic pipe cracking causing sudden coolant loss. Temp gauge was reading normal and no indicator lights went on. Caused significant damage to engine which now needs to be rebuilt or just replaced. Havent decided. Local dealer service is terrible and corporate customer relations are even worse. Have had most every other luxury brand but nothing even comes close to the problems and expense of our LR. Never again.

Many different types that will suit everyones needs. Very versatile. Customizable which is great perfect fits for everyone. I love how it looks like a nice classic car, without being too overly ostentatious. Suitable for everyday life. You can basically build your own car which I find the most satisfying. I find that this is the most comfortable car I have gotten since its built just for me. This vehicle is very spacious, but not overly big. Holds all my family very well and we even have space left to spare. The trunk is of a decent size as well which I love. Best car I have ever owned.

Car 16 months old to me - 29k miles only - driving in commuter traffic and had black smoke from bonnet. Took to land rover and will not honor the warranty as clutch wear was due to incorrect operation! I have had Vauxhall and Audi previously and driven over 100k miles and still no problems. So much for prestige vehicle. £1500 bill on the way!!!!!

Just read all of these reviews. I recently acquired a Land Rover Discovery custom built off of the assembly line. 1200 miles and we experienced a horrific gas leak in the engine. My wife filled up the car and shortly thereafter the entire car was full of gas fumes. LR dispatched a tow truck. The tow company requested that we call the Fire Department before they would touch it. Then they were unable to get it into neutral or drive. Wanted us to sign a waiver releasing them of any issues while transferring the truck. We would not. So hours later they left. We are waiting on another tow truck now. After reading these reviews I am very concerned that I just threw $70,000 down a hole. The vehicle smells terribly of GAS fumes and it does not run. We do not want this car back under any circumstances. Might lead to litigation if we do not get a replacement. Just what you want after buying your wife her first new car in years!!!

When I first received my 2018 Range Rover HSE it was a great car for the first month but its been a year and now I absolutely hate it, here are some reasons why. The infotainment system is the worst that I have ever worked with. The screens in the car will all go black in the middle of driving, even on the highway. It is impossible to connect a brand new iPhone X to the BRAND NEW Range Rover, I have tried relentlessly to connect my phone to the car through Bluetooth. The Bluetooth in the car is always failing. The glitching and lag from the infotainment screens make you want to take a baseball bat to the screen. If you have made it this far in my review now Id like to tell you that my family have had 6 previous Land Rover vehicles and I have a heart felt love for the brand. But, if Range Rover wont fix their infotainment problem, I will never buy another one and suggest that no one should either.Finally you may be thinking to yourself,Did you do anything to resolve the issues? Yes, I have gone to my local Range Rover dealership more than 2 times and they have given my car updates. These updates HAVE NOT WORKED. I still face all the same issues I had faced about 11 moths ago. My favorite part in this experience is the lack of reality that my local Range Rover dealership has. They have told me repeatedly that if I experience any problems with my car them I should,pull over and shut off the car for 5 to 10 minutes. So I guess every time there is malfunction with the infotainment system (which is about every day) then while driving to what ever destination I am traveling to that day, I should just pull over and take, 5 to 10 minutes, to restart my car. Im gonna leave this review by saying I used to love Land Rover but my car sucks and so does the Land Rover for the way they have dealt with this issue.

I want to know the course of this problem in land rover v8 discovery series 11 (2000 model). When I start the car it will bring black smoking, and consuming the fuel and kill the plugs. What should be the problem sir?

I have 2006 Model LR3. I really enjoyed the movement but at a point I noticed that attaining 90km/h it disengage automatically (like speed check). This has been the problem since and I think I need a better information to rectify this problem.

I have a Land Rover 2015 LR2 which Im happy with all of its features though I want to upgrade to the 2016 LR4 because I travel through mountains a lot for business. Its standard features are 4 doors 4 wheel drive, built in GPS, full stereo with CD player and hook up ports for phones and USB, heated front and rear seats and trailer hitch hookup. Really great for winter drive. You have a personalized key entry with key or thumbprint. You can program radio with a subscription to satellite radio. Rear tire hookup on back of vehicle. Plate covers included. I have a large family so this fits everyone including our dog. Me, my wife, three kids and the dog so six of us are comfortable though you could still fit one more person.

I have a 2010 Land Rover LR2. With about 57,000 miles. I recently started to hear a roaring noise from my rear and got it inspected by the dealer. They said my rear differential was bad which would cause about $3500. Is this amount accurate? I feel like Im being ripped off. Any advice?

After 2 1/2 years of leasing my Land Rover LR4, my car began to die. It was towed to Larchmont Land Rover who were not professional and could not get me a loaner; although they offered to pay for me to go to enterprise, I refused. After a week, they were unable to find a problem and then finally said they put in a 2nd battery back up. About 28 days later, my car wouldnt start. Now we decide to use White Plains Land Rover; even bigger mistake because after changing the battery, we also needed a new halogen light which we were advised would be covered under warranty and then later was advised it wasnt and had to pay $200. I was shocked that the service manager wouldnt even go half with me since THEY misinformed me. In the end, he refused the service to me; he should have accepted his mistake and ate the loss but no, instead he was very unhappy that we never used them to service our car for things like an oil change; and why would I do that and pay double for an oil change when I can go anywhere else for less. HORRIFIC EXPERIENCE... I really enjoyed the drive and interior of LR4 but WILL NEVER AGAIN GET ANOTHER ONE!!

Land Rover knows of an issue with the water pump in several Range Rover, Land Rover vehicles. The water pumps are no good. They’ve had to replace many of them. I’m afraid my car has been compromised due to the lack of concern by Land Rover.Elizabeth **

Love at first sight, beautiful, clean, no rust, interior spotless. Finally no more horror driving in winter every winter option on this HSE. Did not even think of no warranty too beautiful to care, that is where they get us, you just fall in love with the white soft leather, the heated seats, the beauty makes you forget about gas mileage and cost of ownership.Driving home could not be happier, until the death grade hill in the mountains. Gave her a little gas to get up the grade with complete confidence in vehicle. All of us have been sucked in by the allure of this vehicle, the strength, the false sense of security this piece of ** lulls you into as the smoke comes billowing out the exhaust as the engine blows out its ring seals in catastrophic fashion. Horrifying noises as every system drowns in a bath of oil as the piston rings blow out, intake and breather choking in oil blowing white smoke like the cooling tower at a nuclear reactor. I am driving on fire. I am going to burn to death on the way home from the dealer. ** me Im gonna burn.The divorce seems inevitable, every dollar spent now turns triple, time means nothing as the machining and valve job and honing and intake and parts overnighted from parts of Germany that you cannot pronounce. Taking apart this 4.4 has taught me that they are made to break, from the plastic timing guides to the fixtures needed to time the engine properly. I feel everyones pain. It took a month of nonstop work and a neverending line of delivery trucks with small packages of valves, rings and every part and o ring I could sign for. Of course my girl wanted me dead surrounded by cranes engine stands and jacks. My self hatred had reached a new level, no food, no talk just that piece of ** rover. I cannot say how much it cost because suicide is the only cure for what this vehicle has cost me.My heart goes out for everyone who took rover for strength. If you do not have a friend with a degree in mechanical (me) or a huge ungodly amount of money to throw at The lying ** called dealers do not fall in love with the ** named rover, walk away, run away, shoot yourself first, the medical bills for a stroke are cheaper than what it costs to keep this thing running, it will squeeze every last breath from you and then demand more....I wish I could listen to my own words, rover will always be my only girl. Please help me I love her so...

I own a 2014 Range Rover. The engine completely went out at 56K miles. The warranty is 55k miles. Land Rover will not assist me with repairs. I have seen a lot of complaints about the Range Rover Evoque online. If interested in a class action lawsuit, please email me a short description of your experience, first and last name with contact information.

Amazing purchase, I loved it. I enjoy the fact that they have the matte black option. I love how high lifted most Land Rovers are and range rovers as well too. Land rovers can be easily customized into different colors and lifts and I recommend the leather interior as well if you decide to go with this brand. The brand Land Rover usually has at least seven rider optional to seat. I definitely recommend Land Rovers if youre looking for a lot of room and want to carry a lot of passengers, they are VERY reliable.

I have the following issues with the car: Engine light with decreased engine performance, multiple warning lights going on, failure of the heating system, and more. In the last year, I brought the car in at least 4 times and each time the car was returned to me not fixed and all the service personnel said was Drive it for a short while and it will work itself out. They charged the warranty repair insurance each time and fixed nothing. Most recently, I brought it in yet again for all these and for NYS Inspection. After 3 days in the shop - the dealer/service personnel returned it will all the warning lights and the heat still not working - said, We dont know whats wrong and we cant fix the car and we cant inspect it because of the warning lights. I said, But you are the dealer, you sold me the car, it is still under warranty, so what are my options? They said, We have nothing to say and we can offer you no solution. Complete incompetence and rudeness on top of that. I also suspect this is their business practice - to take in cars to the dealership for repair - bill the warranty service, not do the said repair and hope the consumer does not come back.

The car offers DVD, good size video screens, the power is magnificent, for towing anything is the best. It is high-performance and the HSE. It has InControl smartphone app integration and it offers Driver Assistance package, includes a lane-departure warning system and 360-degree parking sensors. It also include standard satellite and HD radio across the lineup. You have to drive it to experience. There is enough room for both the passengers and the luggage you carry. It is suitable for the family, small to large, sitting area gives enough leg room for the tallest, and seats recliner positions good.Mine is the old shape but does not differ from the newer shapes, as the most features are the same, the electronics, the in-car entertainment is the best, and space for luggage. I could upgrade certain features in the car like your motor plan, and the main onboard computer. When you buy it new, you can select own color, size wheels and much more.

I am contacting you as I am at my wits end and are asking for your help as a last resort. I hope by approaching the press with my story, it will highlight the issues of safety, quality and customer service which my elderly Father has faced from Jaguar Land Rover. Before I begin to list the problems, of which there are many, I wish to highlight that through research this is not an isolated incident and the vehicle is, I believe a major health and safety hazard. I also wish to point out he is in no way looking for any recompense from them, he knows better than to think he could. I purely wish to highlight their inadequacies so hopefully other people don’t suffer as he has. I will now list chronologically all the issues he has suffered.After 8000 miles the trouble began. Whilst in Solihull the car came to a halt on a main road with no warning. The police came as we were causing an obstruction and he had to pay to have the vehicle towed home and for taxis for his son and daughter to get home who were in the car at the time. Costing nearly £180. An Engineer took the car to a Land Rover dealership in Erdington. Diagnosis, the gear box had gone. It took 9 weeks after the diagnosis for them to order the part and a further 3 weeks to fix it. He was given a courtesy car to use whilst it was being repaired. He specified he needed a tow bar to use for his holidays to take his caravan with him. They provided him a Toyota Hilux with a cab on the back like a building contractor would use. He refused the car as it was completely unsuitable for a family holiday. He then had to pay for train tickets to take his family to Devon.A Lady from Head office said they would compensate him, however it never came to fruition and also the car he didn’t want was left sitting on his drive for 3 more weeks. A representative from Land Rover contacted my Father to inform him the they had supplied him with the wrong log book, for a cheaper model of car. He had to have his insurance amended which cost him £40. Whilst driving down the road the tailgate opened on its own and he had to perform an emergency stop. Next the gear box developed a leak and the tailgate began to rub against the bumper when closing. Which was damaging the bumper. Returned vehicle to garage and they told him “the tailgate hasn’t dropped, the bumper has lifted up”. Which was completely absurd. They had the car in 3 times to fix the tailgate unsuccessfully, still adamant it was a problem with the bumper not the tailgate.He eventually took it independently to a Mercedes Garage who looked at it and saw the tailgate was 10mm lower than it should be. He returned it to Land Rover who then agreed it was the tailgate at fault. After agreeing the tailgate and bumper needed replacing because they were damaged and faulty they took the vehicle back in. They had the car for another 4 weeks to replace the 2 items. When he went to collect it upon completion of the work., he noticed something didn’t look correct. After some heated discussion with their engineers, they conceded they had forgotten to put the bolts in the apron below the bumper which was just resting on and not actually attached.Finally got the car home and everything was allegedly fixed. At this stage the car had been in the garage for nearly 4 months. Then, the tailgate dropped again. He took it to a different dealership in Darlaston, who ‘fixed it’ and returned it but said they never had time to valet it but would send someone to valet it at his house. No one ever came, and on inspection it appeared the boot and bonnet had never even been opened. Again he took it back to Erdington for them to fix, again they said they had but the problem persisted. Another complaint he had was the rangefinder being wildly inaccurate. When he explained that it needed calibrating, their response was “well can’t you just do without it.” While taking the car through an automatic car wash one of the panels on the door fell off. They are only held on by press studs and can actually just pulled off.Car was now leaking oil heavily and needed to go back in again. He was told to drive it to the garage but refused as the engine was completely dry of oil. So they had to send the RAC to take the vehicle to the garage as engine would have seized. He refused to send the car back to the Erdington dealership as he didn’t trust them to fix the car. The car, now at Solihull, now needed the tailgate fixing again, the headlining in the interior had come down and needed reattaching and the gasket on the gear box had gone and needed replacing. All in approx. 2 weeks to get parts and fix they said. He received a phone call at 7 pm on the night from an unknown number in High Wycombe who told him they were a private firm who were going to give him a courtesy car, but they wanted bank details and card details and to withhold a security deposit of £500 for the vehicle.When he refused to hand over his bank details to someone he doesn’t know they hung up and he was never offered another courtesy car even though the vehicle had warranty on it still. Didn’t get the car back for over a month, during which time he had no courtesy car and had to rely on taxis and public transport. During one of the many repairs done to the tailgate, one of their engineers didn’t attach the terminals to the secondary battery properly, causing them to arc and melt the terminal. This was very dangerous and again, needed replacing. The oil leak has damaged his drive and his daughters. Was forced to have them professionally cleaned. When he complained they said he would be compensated for it, but the best they offered him was a free service, although he had already paid for services for the first 5 years.He has had several customer services people from Land Rover, but can never get hold of them again and they just pass the buck on to the next one. One of them who was supposed to be his point of contact didn’t even know which dealership his car was at being repaired. Genuinely the worst customer service you could imagine from what is regarded as one of the most prestigious car companies in the country. He paid for the Car upfront at a price of nearly £51000, in 2014, and it has spent nearly 7 months in the garage. It’s still only done 20000 miles. He was left without a courtesy car for 7 weeks, with nothing but empty promises of compensation, other than an extra years warranty. He is now ultimately too scared to drive the car a long distance, but feels it irresponsible to sell it to someone else as it could cause them harm.

I have had my Land Rover LR2 for 6 months. It has cost me several thousands of dollars in repairs now and has never completely run without an issue. Its a 2008 with 50k miles. No one, including Land Rover certified technicians, can issue me any sensible answer to this horrible vehicle I am now stuck with. I should have bought a KIA.

Purchased a brand new 2017 Land Rover Discovery HSE LUX TD6. While the visual design of the vehicle is great, we had major quality issues pretty much from the start.Issue #1: Massive vibration when driving at 50 mph. this happened frequently, but randomly. Something was not right with the alignment because you could smell that the tires were getting shredded. Thought maybe it was the Goodyear OEM tires which were chunking off at the shoulders - but after multiple alignments (which they said was not out) and brand new Michelin tires, the problem still happened.Issue #2: Like so many other people have commented, this thing had major infotainment issues. Screen would sometimes not come on at all. Other times it would freeze. Navigation got so bad that eventually it was stuck thinking we were driving through the middle of the ocean. Had it at the LR dealer at one point for nearly 3 straight weeks. They completely rebuilt the infotainment system and had to do video conferencing with corporate engineers in UK. Problem was fixed for a short while but then they randomly started happening again.After spending $74k on a brand new car, and this being our second LR we had owned, we traded this back in for a different brand SUV. Hugely disappointed with how LR handled. Call to corporate, they tell you to call the dealer. Talk to the dealer and they tell you to call corporate. Stay away like the plague. Beautiful vehicles, but poor quality.

I bought a Range Rover Sport HST 2022 a few months ago. Has been in the shop for the last month. Dealership has put several hundred miles on the vehicle in road test. They cannot give me a return date for my vehicle. Cant believe I spent over a 100k on this vehicle and it doesnt even make it to 5k miles. Definitely a lemon, and the customer service is horrible. (Wanted to give 0 stars, site wouldnt allow it)

Its a very nice looking vehicle and I love the features it has on it. I wouldnt ask for many extras. Also, its roomy. I really enjoy how comfortable it is and how it rides. Dont have to worry about it being all crammed and can have a great relaxing one. It has all kinds of options and was upgraded to the most and I would love to buy another if I needed one. I really love mine and wouldnt buy any other kind. A very good ride as it is and I would tell everyone to try it and tell them its one of the best out there.

I purchased this truck for my wife on January 2007 with 30,000 miles. On August 2007, my truck was hit by some guy from Indiana who didnt have insurance (by this time, I had 32,000 miles), but I was fortunate to have full coverage on my vehicle. I had my car towed to the Land Rover dealership in Darien and was told by Land Rover to have my car towed to Coatlings Auto Body Shop because it was their preferred repair shop for Land Rover. They had to replace the front end, transmission, which they got paid by well over $25,000 for the repair (minus my $1000 deductible). I didnt get my car back until June 2008 and mysteriously, I had 42,000 miles on my vehicle. Ever since I got my truck back, I have been bringing it back to them for the same reason. The truck kept giving error codes and at times, locking up. So when I brought it back to them, Joe from Coatlings said it was a new transmission and it had to break in. So after 3 weeks, I had to bring it back in for the same issue and I was told by Joe and Peter that it was now the wire harness. Then 2 weeks later, Im having the same problem and now Joe and Peter tells me it is the solenoids on the transmission. Long story short, they had Joe from Land Rover come down to their shop to look at my truck and he said what I was saying all along that the transmission was shot so they can order another transmission. They stated that they had to contact the company where they get their transmissions from and they said the guy there stated it was a good thing I brought it back because it was a few days within the one year warranty expiration. So they sent one down 3 months later. Coatlings then had Joe from Land Rover repair it in their shop. Finally, I got my car back yet again for the 10th time, it was riding as if it was missing a gear so I bring it back again. I was told that it was another bad transmission or solenoid so they stated that they had to contact the company yet again. But they said that they only cover the first transmission and that I would need to purchase another one on my own!

The variety of the car is straightforward. It is good at travel on the land and road. Its a family car that is easy to drive and have a four load that can hold four people for great outings and road adventure. Great for trip where you want to get away and enough room to hold your stuff. This car has it all. It comes in a lot of different colours that and four gear steering, a leather seat that hold against the weather that nature bring plus a GPS that tell you where you need to be. It has a radio of the high variety.

60000 miles just replaced the fuel pump and the turbocharger. Luckily RR covered it under the warranty. Overall I love the vehicle. It is very comfortable and I like the interior and the exterior styling. No other issues really. Hopefully were good from here in out.