Unfortunately, since the time I bought this car (end of September 2018) I had many issues with my new Land Rover Velar 2019. First issues were mostly electrical (screen not working, error messages while being stopped at a red light, back camera not working, etc.). I took the car in two opportunities and they explained these cars usually need software updates. I thought I should not waste my time taking the car to the dealer but did it…. I also had a weird noise with the brakes. They had to change them. Then I had to take the car for the Annual Service. They checked everything and in less than a month, my engine light was on! Took the car AGAIN and they said it was another engine software (not sure why no one update this when I took the car for my annual service?). But after taking the car 2 times, in less than a month my engine light went on AGAIN!! I was so upset and frustrated. The dealer suggested me that I contact Land Rover Customer Service for a Re-Purchase, as it’s obvious to me I have a defective car… After talking to someone for 38 minutes, she asked me many questions about my car, even if I have already paid for the car which we did, she simply said my case didn’t apply for re-purchase. She didn’t explain why or what was the criteria. Her only “solution” was for me to keep taking my car to the dealer. What type of solution is this? I asked to talk to her supervisor. She said he would call in the next 5 hours which he didn’t. He called passed the 5 hours and left a message saying I should follow this with the customer service representative, like ignoring my request of talking to him….I’m EXTREMELY DISAPPOINTED WITH LAND ROVER CUSTOMER SERVICE. My advice is: if you want a car that works and is reliable, PLEASE don’t buy this car. It’s gorgeous but it’s not reliable and customer service will not help you at all. They will just send you to the dealer and you will waste your time and money taking the car for service many times.

I own a 2016 Range Rover Evoque. Three days after I drove it off the lot, the engine light came on. A call to their service center resulted in being told to drive it for a week and see if it resets itself. Well, a week later and it didnt so I called back. Within the time frame of the engine light and the servicing, the trunk wouldnt close properly one day (kept bouncing back up) and upon closer look, I notice the latch was chewed up from it forcing itself closed. The Evoque went in for servicing and came out with no engine light and the dealership telling me it had to go into a body shop for 2 days to fix the trunk latches, which apparently arent aligned properly (translation: they lack a proper QA process on their assembly line). A few hours after I got the car back, the engine light came back on. I called the dealership back and was told that the issue is part of a problem that Land Rover hasnt sent a fix for. Great. So since buying the car, Ive had the engine light on and the trunk doesnt close properly. It was scheduled to go in for servicing at the body shop today or tomorrow but the service folks wont tell me what day. I STILL cannot get in touch with them - leaving multiple messages results in nothing. No call back. Nothing. So I have no idea what is going on. And as if all of this wasnt enough, last week we had rain. Yes. Rain. But apparently a Range Rover doesnt like rain. At 2:00 in the morning, I was awoken by the car beeping twice every 10 seconds. I actually thought the alarm was going off, but unlocking and locking the vehicle didnt stop it. When I walked up to the car, the beeping stopped, but the trunk started to open and close, repeatedly, in the pouring rain. I had NO idea what was happening. A quick google search told me it was the sensors for the trunk, and that RAIN does this. Imagine that - RAIN. So I decided to back the car up as close to my porch to try to protect it from the rain, but this didnt stop it. Horn going back off. Its now 2:45 AM. I have an 8 AM meeting. My neighbors are telling me theyre going to take a ** baseball bat to the car if I dont shut it up. So when I approach it (within a meter) the trunk starts to open again, but because its so close to the house, it cant open all the way and then it BEEPS to tell me it cant and then closes. This is no joke. I cant even get off the porch to get into the car to stop it because the stupid trunk opening wont let me. I had to climb OVER the side of the porch and garbage cans to get off the porch (in the pouring rain in the middle of the night in my pajamas) to get into the car. Starting it stopped nothing. So I tried to tape garbage bags over the sensors to protect them - nope. Didnt work. At 3:00 in the morning, I had to drive my brand new 2016 Range Rover Evoque 20 minutes north of my house to an industrial area with no houses so it could beep to its hearts content. I was soaking wet, frozen and exhausted, and I sat in the car until 6:10 AM when the rain decided to ease up enough that the car would shut up. Then I drove back home, showered and went to work. Do you know what the dealerships response was? Remove the fuse for the horn. THIS is what they tell me to do. I drove my Mazda 3 for 7 years and didnt have a single problem with it. Ive owned this Evoque for 2 1/2 months and its been a nightmare. I expect the issue to be FIXED, or give me another damn Evoque sans issues. But dont tell me to drive with an engine light on and remove the fuse for my horn to solve problems. These should NOT be my problems to solve. Its BRAND NEW. So no - do not buy a vehicle because they have issues and the servicing and customer service is absolutely dreadful.

My Range Rover sport 2013 was the best until I had to do maintenance and there is when the nightmare starts. A car with only 40.000 miles on. The car is now 60.000 miles and the coolant problem still not solved. After spent so much money to get scammed by these people I still need to put coolant at least once a week, ignore the coolant light on because it can never be fixed.These cars are popular for having coolant leaking problems but doesn’t matter how much they charge and you are willing to pay you will only get scammed. They will not fix your car or admit that they are basically taking your money for the same thing over and over again. Took my car to 5 times to get this problem solved, spent thousands of dollars for absolutely nothing. Just stress.And they have the audacity to call you next day to say: Are you happy with our services? Oh no, I’m sorry for all the trouble we may cause to you. Maybe we can fix this issue with a new car!!! No. Thanks! Every time I took my car to get “fixed” they loan me a newer model and all drive like cheap cars. I should listened to friends who deal with the same problems with their brand new Land Rovers and should never ignore all the bad reviews they have. Now I’m absolutely ready to sell it and get far far away from any type of Land Rover or Jaguar brand cars. I absolutely don’t recommend Land Rover cars. Horrible experience!

Land Rover offers comfy models that ride good and get you where youre going safely and comfortably. It has really sharp nice lines and groovy interior. Its pretty and has some nice stuff. Its also high tech and has lots to like about it.

Steering vibration, in for repair 3 days ago. I has only done 166 miles awaiting outcome!!!!!! Not a cheap car should be perfect. New buyers beware.

I bought a 2004 Range Rover on 5/12/12 from this dealership (Vision Custom Car). Three days after having the vehicle, the car shut off on me. I called Mr. ** and advised what happened. He stated maybe the car needed service. I took the car to be checked out by two different licensed Range Rover professionals and they stated he sold me a lemon. This vehicle need over 5,000 dollars of work; it had engine problems and all kinds of oil leakage in 4 different spots. I contacted Eric in regards to whats going on. He never will take my calls and finally, I got in contact with him and he stated I cannot give the car back and he is not paying to repair it. I paid $13,000 for the car and over $5,000 to have it repaired. In Mr. **s report of the car (Carfax), the car was in very good condition, had no mechanical problems and no engine problems. Well, that was wrong. I am upset at how he handled business and he should not be a licensed dealership selling cars that are lemons. I want reimbursement of the extra $5,000 I had to put into this car and it has only been 1 month.

I was 15 days late having the Discovery Sport serviced after one year. I was charged the full cost of servicing... $601. Im not at all pleased and I will never return to lease a Land Rover or Jaguar again.

Received new Range Rover HSE Diesel on December 26th, 2019. Took it to dealership in February with only 4,000 miles because brakes began to vibrate and thump. Four months later and after speaking to five different people, Ive now been referred to a Regional Manager. I have been consistently told that there are no rotors and brake pads in stock. What? How could this be when they continue to produce new vehicles. The brakes now vibrate so violently that I dont feel safe, but JLR says its not a problem. Additionally, while my RR Diesel was extremely quiet when I purchased it, it began to sound like your typical tractor-trailer about the same time the brakes went bad. The dealer told me there was an additive for diesel engines as this was a known problem for vehicles operating in higher altitudes. I live at 7,000, so I accepted this answer. However, they apparently dont have the additive because this issue is still awaiting resolution as well. My wife also drives a RR HSE, but Id have to say we are done with JLR.

I purchased a 2018 Range Rover Sport with the expectation that a six figure car would have everything sorted and working. I was wrong. The media module decides when it wants to work, doesnt load all of my music and contacts, and wont connect to my iPhone if it doesnt feel like it. Ive had it back to the dealer 3 times. They have changed the module and tried everything they can to fix it but I have been told that there is nothing else they can do. Apparently its an issue between Apple and Land Rover and Land Rover wont pay the fee to Apple for system upgrades, hence issues with Apple phones. Its incredibly frustrating considering the cost of the car and the advertising Land Rover puts out about their luxury car abilities. Their arrogance lets them down badly and doesnt bode well for reputation. Ive been left with well get in touch when we have a resolution. Not good enough.

They only offer three models. We went with the LR4 because it had the third row but I wish it had more options for the price. I love the third row. It seats my entire family comfortably. Some third rows feel like afterthoughts and the passengers are squished in but the LR4 avoids that nicely. I also love the four wheel drive options, the cooler in the center console, and the automatics wipers. But I wish they offered DVD screens in the backseat. Also, Land Rover doesnt offer as many upgrades and personalizations as other luxury car brands but what they do offer is top of the line. The leather seats are better than other car brand leather seats.

2009 Range Rover Sport HSE. Handling is not great. For the amount paid the suspension could be much tighter. The SUV electronics does not fare well in temperatures under 20 degrees f*. The engine runs great and feels extremely safe. Overall this suv is really about the looks over the functions. Lots of things have gone wrong and thankfully we have a 140k warranty which has been used A LOT!

My $75k car broken down after 2 days of ownership. This is my 3rd day of ownership for this brand new 2017 Range Rover Sport car and I have already experienced a multitude of problems. I left the dealership with a full tank, but today the car said my tank was empty even though I only drove 160 miles according to odometer. I called the dealer and was asked to drive to dealership for a checkup. My dealer (Encino CA) is 26 miles away, so I decided to drive to Pasadena Land Rover (1 mile away) for a quick checkup. Then, out of nowhere, my car stalled 4 times in the middle of road on the way to the dealership. I almost got into accident because the car stalled while I was turning in an intersection!Once again, my Range Rover stalled at dealer’s parking spot which happened to be at an incline. The car (switched to?) neutral and I began to slide backwards. Although I was screaming for help because I was losing control my car, the service guy took his sweet time. He nonchalantly told me to keep pressing on the break. However, because of how heavy the car is and I was stationed at an incline it took a considerable amount of strength to press the break in order to make sure the car stayed still. My foot was holding the break for five minutes before the dealer finally approached me. I almost lost my strength to hold on break because my foot was shaking from the amount of force I was using to push the break. I almost attempted to press the panic button.Instead of driving a brand new car, I felt that I was driving some 50-year-old car. Even with its advanced safety features, the system still failed me and I could have gotten into a fatal accident. No one should have to deal with these issues, especially if the car is brand new and you have only driven for a couple of days. Overall, the Range Rover Sport 2017 is an unreliable car and Land Rover has bad service. Don’t buy this car or any cars from this company.

When I got my Land Rover Discovery, it was used and it wasnt exactly a good looking car but the features were top quality. It drove very smooth. Had a lot of leg room and I believe it would seat about 6 people, from front to back. Land Rover Cars are great cars. You really get a lot of car for the money. Very high quality product but The upkeep on it can be expensive. You dont account for it.

The Land Rover is very good and has great large suspensions. It is a very comfortable vehicle to travel with family and friends. It is luxury and with a lot of speed. I love it. It is very nice.

Many reviews on this site of problems with the infotainment system. This is a known problem with Range Rover and Velar. I have had very weak digital radio signal in my 2017 Evoque, considerable interference on FM radio, phone drops, and forget about getting reliable service between the phone/USB/Bluetooth and playing music. Press a song in the playlist and another appears! Crackling speakers during robust music and album artwork all mixed up between artists. Frozen screeching screen! All fine on the phone when connecting to other cars! There is a disconnect between the touchscreen and the IMC (the computer under your seat). All software updates have failed to fix the problem. How is Range Rover getting away with not doing a recall? AVOID until they sort it!

Have a Range Rover Sport- bought in August 2014. The car is 6 months old. The car door handle has fallen off. Range rover claims it is not a warranty problem. Poor customer service. A high end vehicle like Range Rover should stand behind their product. A car that is 6 months old should not be missing a handle!!! Nor should I have to pay out of pocket to get the handle replaced as it should never have fallen off in the first place. Dealership told us they have had numerous cars come in with this issue. A defect in the car??? Maybe Range Rover should stand behind their product and not tell customers that its a wear n tear problem. Not when the car is NEW.

Blown engine at 85,000 miles. Several local shops said that car was running rough because of a blown turbo. 4K to fix, car still running rough. Take in to Range Rover and they say engine blown would be over 10k repair. No lights ever indicated it was the engine and I provided all oil change service records. They say that $10,900 is a discounted engine and at this time that is all they will do. There needs to be a recall on 2013-2015 Evoques. Engine issues are common. I will never buy a Range Rover again. I used to own three and now none. Whichever one you own, they do not stand by their products. I told them I was going to park the undrivable worthless car outside a common area with a sign and they sent me the phone number to the BBB. Save yourself and if you own one, get rid of it before it’s too late. I now drive a Toyota Land Cruiser and it’s like a dream. 122,000 miles and counting. No issues at all while the 2013 Range Rover Evoque rots in the driveway.

In my last night traveling in TX I was packing my Range Rover EVOQUE. I was carrying a case of water and I tried opening the back door of the vehicle using my leg since this vehicle has a sensor that will open the door passing the leg on the corner. As I tried opening I felt like if someone touch me with a super hot object. I looked down and didnt see much at first but the next day I had a big bubble in my leg filled with liquid. It looks horrible now. I feel like I have been marked for life :(. I want awareness for owners, this could be really dangerous. Does anyone know how can I put a complaint?

Memphis, Tn. Bluff City Range Rover. Very dissatisfied!!! Drop my vehicle off to get some repairs done on July 10, 2019 for (REPLACE BOLTS/RESEAL EXHAUST LEAK. I received a phone call from Mr. ** my service rep. (very nice guy) on July 15,2019 informing me my car was ready for pickup, he also stated that they find another leak that’s going to cost me 4,953.32 total for a new (TURBOCHARGER) after 5 days with my vehicle. Only with 104,000 miles on my Range Rover EVO 2014. I ask ** why they see this when I got the diagnostic done. (Paid 150.00 for diagnostic) I was told to fix the problem that it would only cost me 527.98. At this point, Im like, Are you serious sir. Ok I get to the dealership to do the test drive with Mr. Mike ** on July 16, 2019. While I was driving my vehicle didnt sound no different than when I dropped it off.I ask Mr. Mike why do Ive pay for something that I to still take it to somewhere else to get repairs done? He said, “Let me check on this for you. Because you shouldnt have for the service.” Mr. Mike was very courtesy. By this time a hour has pass by, then Mike approach me again stated his district manager said that I will still have to pay for the service, due to the labor. Wow! Why paid for something that the same problem that you stated you would repair, that’s still not fix. REALLY! 2 hours has now pass by, I ask to speak to Mr. Dennis **. I went into his office and ask him why pay for something that’s still not repaired. Mr. Dennis said in front of me and Mr. Mike because of the labor and also they find another leak, once they got to the part on my vehicle. He once said again the guys has to get pay for the labor time. But my vehicle is driving with the same sound from when I dropped it off.I told Mr. Dennis it sound like you more concerned about the money than the situation and not the relationship as a long time customer. Why pay for something that you didnt repair? At this point I said a few words to him, paid and went on by way. Very horrible situation. Mr. Dennis had not concerns at all. Very Rude in the way he spoken to me. His main focus was money/labor! Ive begin coming to this location since 2015. No problem at all with customer service. It was a COMPLETE RIPOFF. I wonder how many people get ripoff daily here. 2 hours 30 mins and he took my money with a unrepaired vehicle. Spoken to several of mechanics. They said to me this doesnt sound right at all. I dont think this is a bad place--just a HORRIBLE GENERAL MANAGER. Mr. Dennis rob me with no mask on!!! Fighting now to get my funds back. I pray you make this right. Upset & disappointed

Transmission replacement was declined while under warranty. I had taken my vehicle in for issues with the transmission. I brought these issues to the attention of the dealership while the vehicle was still under an extended warranty. They kept the vehicle for several weeks at a time and did not make any repairs to the transmission. My transmission continues to show signs of impending failure. I took the vehicle back in to have the issue addressed and they said that the transmission needed replacing; however, due to the extended warranty expiration, the repairs to the transmission will be at my expense. The service manager at Livermore Land Rover said that there are several notes in my service records that I had concerns with the transmission problems. I have sought an attorney. However, his suggestion is for me to take the consumer affair route first as he sees that the case is very simple. A preexisting condition is the responsibility of the car company to repair.

The Land Rover offers exciting features and also has tons of room. It has plenty of leg room for a passenger, and the seats in the back can be adjusted for large items and if need be can easily seat 6-8 people in the back. Plus has great handling and gets up to speed rather quickly. Standard features includes the basics like a/c cruise control, all power, GPS, dvd player. Also, having big tires, and all wheel drive to help doing some off roading.

Purchased Land Rover Discover 4 brand new with 8km on the clock. Attempted to drive home. Only made it 6km along the highway when the transmission failed. Land Rover were horrendous to deal with. Firstly asking if it could be driver error (it is an automatic!) then insisting on replacing the entire transmission against our wishes. Two weeks after the day of purchase and all along we refused in writing to accept the vehicle, yet Land Rover drove it to my place of employment and left it there. I had just signed up for a 5 year Lease so couldn’t get out of the contract without great financial penalty. So we were stuck with this lemon for 5 years and it has been so unreliable, the best it ever performed was when sitting on the back of a flat top tow truck. Suspension cracks, constant oil leaks, shudders at speed (really, really shudders!) breakdowns and clunking noises are all part of this heap of rubbish. Never again!

In all the vehicles I have purchased both personally and professionally I can only report exceptionally delightful experiences with both the dealership and the sales rep - until I purchased a Range Rover from Hennessy Jaguar Land Rover Gwinnett. My previous experience in purchasing vehicles was, in fact, so delightful that when I have purchased my company vehicles at one dealership I have typically used for this purpose that I have sent the dealership staff and sales reps gifts after closing and written glowing reviews and completed surveys indicating satisfaction above and beyond the norm. This is my first negative experience with a dealership and it’s been one I don’t care to remember, but would rather forget.From the assistant manager Mr. David ** developing convenient memory loss as to his promises made as part of the transaction later, after the purchase, to the questionable ethics and practices of Mr. Ricky ** in the finance department. Having previously heard woeful tales from others about their experiences with car dealerships, I could never relate. It has now become my unfortunate reality.After experiencing multiple issues with the vehicle purchased at the dealership less than a month into ownership and only having possession of the vehicle for 18 days of that month long period of time due to the time the dealership had it for the initial repairs it became clear this Range Rover is a lemon. It broke down not but a few miles from the dealership on the date of purchase. The battery light came on even though the dealership said the issue was a fuel sensor which was repaired. They told me that the repair addressed the issue and it wouldnt occur again. Did I mention it died in the middle of Interstate 85? Slight safety issue if you ask me, but neither the dealership nor Land Rover seemed terribly concerned. I mean, I could have been hit by a driver doing 80 mph on the interstate, but perhaps the Range Rover makes for a better coffin than mode of transportation.Then the driver from the dealership that was driving my company car damaged the tires and front bumper on his way back to my home driving the vehicle. Then the check engine light began coming on and going off seemingly randomly. Not yet having a permanent tag for the vehicle while experiencing multiple issues in less than a month clearly points to this being a problem vehicle.Through all of this unfortunate experience I did my best to be patient and understanding. Yet it became clear that approach doesn’t work with this dealership or manufacturer. The dealership will lie to you, make promises they wont keep, mislead you and then claim they never made any commitment of the sort. Please save yourself, do not consider purchasing a Land Rover vehicle.I now have possession, only part time since its in the shop half the time, of a very beautiful and expensive piece of junk that sits in my garage when I do have part time custody because Im too afraid to be left stranded the next time it dies while Im driving it. I mean Land Rover does have Roadside Assistance, but thats right, theyre only open and available during business hours Monday-Friday so if I am left stranded, Im on my own. Lets hope I have a signal on my mobile device so I can make contact with someone who cares - apparently thats not Land Rover. DO NOT buy a Land Rover product... That is unless you want to add stress and frustration to your life and a hunk of junk in your garage.

This past weekend I left my home in Central PA Saturday morning to drive up to Saugerties, NY to pick up my daughter where she was at a horse show with my parents and niece. I went to see her ride in her 1st show, then in the afternoon I intended to depart for Southern NJ. My wife is there for the summer with the kids and I drive back and forth. It was our wedding anniversary on Aug 4th, so I was headed there to celebrate with her.As I left Saugerties around 5pm on Saturday, my passenger rear tire blew out. Total blowout, with the wall of the tire torn. I called Land Rover roadside assistance because I couldnt find the spare. It was at that time I learned there is no spare in my car! Only a patch kit, which wasnt going to help me. LR roadside assistance said the only thing they were authorized to do was tow me North to Albany and then have the tire replaced Monday (2 days away). Because I wanted to get to Southern NJ, I had AAA tow the car to the nearest tire store. They believed they could get me on the road before they closed at 6p. When I got there and gave them the tire size 275/45 r21, they said, Thats a real unusual size. We dont have anything like that in stock. I spent the next two days calling around to tire centers in the greater NY metro area - no one has that tire in stock. Most never heard of that size. I was mystified that in one of the largest suburban metro areas of the world, I could not easily find the tire I needed when I had no spare. Did the designer of the truck not consider what might happen in the event of a blown tire? No spare, unique tire size... Off road machine??!! In the end we had to stay 2 extra days in a hotel, get towed 45 miles in the opposite direction of where we were headed, and pay Land Rovers premium prices on the tire to have it replaced. A flat tire, which should take 45 minutes to fix, took 2 -3 days with much expense, frustration and a missed anniversary.As a CEO of a mid-size company, Im familiar with customer service/customer experience architecture. I can only categorize my experience with Land Rover as policy driven and customer tone deaf. The Albany dealership was great. The Roadside Assistance was deplorable. A flat tire on $100,000 4x4 should not cause a 3-day delay... at least thats what my common logic tells me... Apparently not LR. To top it all off, the tow truck was 3 hours late on Monday. They detoured to pick up another accident before coming to us... Up until this point I loved the vehicle. After this incident my perception of Land Rover is not favorable and will likely not trade this Range Rover on another when the time comes. A problem is an opportunity to turn a customer into a fan. Unfortunately I am not. And I anticipate they will do nothing more to make me one.

When I called Land Rover USA for assistance with an active recall for a cracked fuel tank flange on my Land Rover I was given an incorrect information and the infinite runaround ending with Land Rover USA representative hanging up the call. Despite the dangers of of a faulty Land Rover part that causes a fuel leak, Land Rover USA offered incoherent and incorrect information followed by endless bureaucratic indifference. Horrific service.

Range Land Rover in Cardiff this morning and asked to speak to the salesman who dealt with me as I am awaiting on a part that came off my Range Rover SVR. Was told the salesman was busy and would call me back, had no response for a couple of hours and decided to call back and this time I was told by the same receptionist that the salesman I wanted to talk to has a day off??? I queried this with the receptionist that why was I told he was in and busy and now been told that he is not in work? She could not reply to this. I had ordered that part with them over a month ago and was advised by the salesman that this would take about a week to come and be painted, etc. etc.I feel like I am being fobbed off by the dealership and I truly wish that I was fobbed off before I parted with my £109,000.00 for the vehicle I purchased from them last year as then I wouldve gone and sourced another high end vehicle from another dealership. Reading the comments on here it seems that this is normal practice for this brand of dealership. Customer service is out of the door once they have had your money.

I just bought a new 2011 Land Rover Discovery 4 HSE. And on the day I was supposed to pick up the vehicle, I was told that those vehicles do not come with floor mats. I have to buy one. I was shocked and asked the sales rep (very pleasant and helpful), how such an expensive vehicle come without floor mats. The cheapest Toyota offers that. After a while, I got a call that the manager will put complimentary cheap floor mats, not the original floor mats. Or I could get the original one at factory price. The problem is, in the invoice I got, it was not stated that the car comes without floor mats. And I do have to start the expenses before I enter the vehicle. Does such an expensive car really come without floor mats?

I have written a review before on this site but this time after 6 years of being in court with Land Rover. I can now tell you everything what has happened. First I have owned 6 Range Rovers and up to the last one I bought from Lloyds Land Rover in Carlisle UK dealer. I had little or no problems with the cars. But then I bought a new sport HSE with the new Jaguar engine 3 litre. From the start this car was a lemon. After only driving less than 200 miles I had a fault when I was driving along it would pull up for no reason. The dash would light up with all kinds of failed components such as hill decent fail brake assist fail engine management fail gearbox fail just about everything.I would then ring Lloyds of Carlisle up and complain that the car has stopped again. This happened several times. I was getting sick. I had just bought this car at a cost of over 65 thousand pound of my very hard earned money. At that price you would think you would have no trouble. This was not the case.I told the garage that I wanted the car fixed so I was asked by Lloyds of Carlisle to take the car in and could I leave it for 3 days. I agreed to this. On the third day Lloyds rang me up and told me that the car was fixed and I would have no more bother with it again. This was on the Friday around 5:30 that weekend we used my wifes car as my new Range Rover had let us down so many times before.On the Monday morning I got into the Range Rover 30th November 2009. I was going to a site meeting at Lochmaben. This was the first phase of 30 houses we started for DGHP possible 5 thousand houses that was getting upgraded and I had a chance of that work. When I was driving the car just out of Lloyds of Carlisle I reached a speed of between 60 - 70 MPH. All of a sudden without warning the cars brakes activated and I came to an abrupt stop. I hit my head on the headrest. Also my left hand was pushed into the steering wheel. I did not know what had happened at all. It was so fast. At first I did think something hit me from the rear but when I gained composure nothing had hit me. The only way I could describe what happened was it was like an emergency stop. I was very angry. I rang the garage from the car and told them what had happened that I was rejecting the car. I did not want it anymore. When I got to the garage I told ** all about it. By this time my neck was hurting a bit also my left hand. Lloyds gave me a loan car and I was told that somebody would ring me later that day. I drove home rang the site gave my apologies told them what had happened that I would not be on site that day. As the day went on my neck got worse so I decided not to go in that week. I struggled on for about 8 week until my wife forced me to go to the doctors from that day. The rest was history. I was x-rayed and I was told that I had shattered my neck after 3 operations on my spine. I am now in a wheelchair and never worked from that day.I had to pay off my workers and close my company down. I lost out in a big way a contract worth tens of thousands of pounds. I tried to sort it out with Land Rover but it was a joke. I was offered 20 thousand pounds plus replacement car at no charge. To me I accepted the car but when that was delivered after about 25 miles it developed the same problem. I was so angry but when I phoned up Lloyds of Carlisle I was told that the problem had been found and had been recalled. It went in. I was told it had sensors replaced and software upgrade had been done. I sold the car soon after but that car before it had done 20 thousand miles the engine had blown up. I did not know about all the problems Jaguar Land Rover had with their cars. If I did I would not be in the condition I am today as I could not sort out some sort of compensation with them and decided to take them to court after the biggest cover up by Land Rover in court. They lied in court to win committed perjury. The judge also said to me that I was trying to besmirch the good name of a first class company. He was under the impression that nothing like I said went wrong with their product dont know if he got a new car out of it or not.All I know is that after six year it was a farce. The only problem is I dont have the money to take them to the high court in London.If there is anyone out there has similar faults with their Range Rovers give me a call or email me as if something is not done to sort out this company. Someone will be killed because of the cars they make. According to Land Rover nothing ever goes wrong with their cars? Email is ** phone is **. Feel free to call or email me. It would help. Thanks.

The car offers DVD, good size video screens, the power is magnificent, for towing anything is the best. It is high-performance and the HSE. It has InControl smartphone app integration and it offers Driver Assistance package, includes a lane-departure warning system and 360-degree parking sensors. It also include standard satellite and HD radio across the lineup. You have to drive it to experience. There is enough room for both the passengers and the luggage you carry. It is suitable for the family, small to large, sitting area gives enough leg room for the tallest, and seats recliner positions good.Mine is the old shape but does not differ from the newer shapes, as the most features are the same, the electronics, the in-car entertainment is the best, and space for luggage. I could upgrade certain features in the car like your motor plan, and the main onboard computer. When you buy it new, you can select own color, size wheels and much more.

The variety of the car is straightforward. It is good at travel on the land and road. Its a family car that is easy to drive and have a four load that can hold four people for great outings and road adventure. Great for trip where you want to get away and enough room to hold your stuff. This car has it all. It comes in a lot of different colours that and four gear steering, a leather seat that hold against the weather that nature bring plus a GPS that tell you where you need to be. It has a radio of the high variety.

The Land Rover offers vehicles that are great on any driving terrain. They have high quality tires on them that make this vehicle and all other models of the Land Rover perfect for driving in any type of weather conditions. The appearance of the Land Rover is very attractive. The Land Rover has heated seats, a high quality stereo system (which you can listen to Siris radio through), and a dvd player so that young children that ride in the vehicle will be occupied while you are driving. You can have your vehicle either upgraded or customized to your preference. You can have your vehicle with or without a dvd player installed in it or you can have it upgraded to 4 wheel drive. The Land Rover has a lot of space in it. Whether you use that space for traveling with the whole family, or just for taking things along, like on a vacation or a camping trip. Whatever the case may be, you are guaranteed to have enough space for all of it.

Ive owned a Land Rover Velar 2018 less than a month. After 2 weeks of ownership the computer infotainment system failed. I couldnt defrost my window, heat my car, defrost my window for 15 minutes of terrifying-driving. My husband is paralyzed and has a hard time regulating his temperature. This was horrible, as he was shivering all the way home. Just a horrible experience after just spending $67k. Im told by my service adviser that others just pull over, get out, lock the car, and let it sit for 20 mins. Some go shopping, run errands. Then it re-boots. That doesnt work for me if Im driving at night from my moms house where it is more rural, like I was when this happened. I like the car, but will absolutely not pay this price for a car when I only have 500 miles on this car, owned for 2 weeks and caused a horrible experience the first week. Its pretty scary when a lot of your controls are operated by this software where they dont have a fix?We researched the UK forum after this horrific experience and realized this an ongoing issue in the UK. Why wasnt this disclosed to us? Im so upset for spending the money on a car that has been sitting in the service department and they rented me a car that is not comparable at all. Im still paying on this car and put a huge down payment on this car. Very disappointed. I have owned at least 8 Range Rovers with my family and Im so disappointed with this experience. I have definitely contacted RR Corporate.

Love them. And even all cars are test drives fun. I really liked the type of all terrain vehicle that this brand provided and hope again to buy another one sometime around the spring time test drives. The appearance is amazing. This car is very good for rough ground and mountains. There isnt so many upgrades on the Land Rover but its still a really good car for anywhere. Have already recommended it to many people such as my friends and family. The gold version is very hard to clean and I really dont recommend it to anyone.

Dealership had my car for four months and returned it with numerous issues just to get their loaner back and shove the car out the door. Came back with a busted windshield, door handle, tire pressure and balance issues as well as a filthy interior. They likely broke the windshield when they removed it to replace the front harness but say it was a poorly repaired recall item from the past. They told me to bring back their loaner and go rent a car and pay for it out of pocket. They offered first to pay my lodging since the delayed parts derailed my travel, then rescinded the offer. The owner even said that I must have done something to it to cause a 2016 Evoque with only 30K miles to completely fail. I assure you, my use of the vehicle has been quite tame, even outright boring compared with the shenanigans you see on the Land Rover Commercials.Land Rover has lost what would have been a customer for life. I fell in love with this beautiful car but its beauty belied the many problems under the surface. Land Rover cares zero for their customers or their brand and youre best off to bring your money to another dealer who cares about their brand and their customers. I spent many years in customer service and can say I have never been treated so poorly.

Had 2013 lr4. Looks nice but rough ride, stiff seats, and 230 miles per tank. Brakes last 10,000 miles. I was about to get 3rd set, water pump failed. It always had a check engine light changed to Lexus gx460. Brakes cost 2000.00 set - horrible!!!

I had purchased Land Rover Freelander 2 2.2D in Jan, 2013 from Mumbai and registered vehicle at Nagpur (Maharashtra State) India. As on date: I have clocked only 20,500 km after passage of three years (the vehicle is almost idle most of the time), against an average clocking of say 100,000km for a premium vehicle like Freelander, it has run only 20% of its desired (?) run, and still giving message of Reduced Engine Performance! Is that all that a premium segment vehicle can endure or perform??? I am astonished at the timing for giving such message. Trouble started the very next month when the standard warranty expires! Am surprised, rather shocked to understand this fact. It is very hard to even digest, since the vehicle is being kept, maintained in such good shape, and one fine morning, am seeing that it starts beeping.It was conveyed to me that the vehicle has developed restriction in the air pathway of the EGR (Exhaust Gas Recirculation) valve due to carbon deposits caused as a by-product of combustion of fuel. My very contention is how it could happen when the vehicle is idle for most of the time, and, it was serviced, earlier at say 13,000km and it developed this problem at 20,000km (a service does not guarantee such problem within 7000km run over a period of one year, or was it not checked at that time?). It is not understandable, if the vehicle has seldom run, it could develop any problem within three years of its purchase! And after I take it to the Dealer, am handed INR 160,000 (approx USD 2500) estimate! For what??? Hopeless Service, irresponsive I would say, am yet to hear back till date.

It was amazing. It was so cool and had so much fun on this brand. It has a lot of rooms and capacity to be helpful to others. Nice and good looking brand as well. Also was satisfied by their services offered. It may be expensive but I like the way it is and yup its worth a penny because its so new and different from the rest of the brand I have had ever tried. I am so happy to have this kind of brand and be lucky to get to experience it.

The variety of models is great. Land Rover lets you choose the car that right for you that fix your spending budget they have on the most perfect update models of the car. The features and appearance are one of the best things about a car, and the fact that you can get the possibility to design your own car is amazing and it seems pretty cool being able to upgrade your vehicle/car. It has space for the whole family but it would really depend how big the family is. It can fit in any normal family at 4-5 but not really a family of 8-9.

JLR don’t care about disability! They just want to look like they care while using my DISABILITY AGAINST ME??? I rely heavily on my Discovery 4. They’ve ripped me off & lie constantly! Withheld vital info from A Motor Ombudsman investigation to sway decision??? Great caution must be exercised with the motor ombudsman as it is run by Jaguar Land Rover’s ex-customer service director!

Words cannot describe my frustration with the service I have received from the various Land Rover dealerships here in DE and PA. Anything from not receiving a call back at all, selling me rims with chipped powder coating that they could not remedy, shop foreman telling me that my car does not have keyless entry when it did (and he was not able to get it working), to waiting almost 3 hours in the service department with nothing done on my car only to learn that the staff was out to lunch for most of that time... The list goes on and on. *By far the most unprofessional & disorganized bunch of meatheads I have ever met -- consistently bad experience between the below dealerships: Wilmington, DE, Willow Grove, PA, West Chester, PA.Im left to believe that this is just business as usual for Land Rover, which only reinforces the thought that I should have never left Mercedes and BMW (West Chester, PA). Those dealership service departments were PHENOMENAL!!! Going to ride out the remaining 1 year warranty then get back to a car that I know, can provide better service. I love my car, just hate the service Ive received to date. Good luck consumers.

Bought 5/16 from Maserati dealer. Brake issue note on we owe you form. Dealer bailed! Took to LR dealer had inspected - run out 3x factory specs. Drove to NY 1200 miles, paid another JLR and they said no issue. Called original LR Dealer in Fl., said may be some rust due to humidity and car stand in lot. Ok. Not go to used Tow Hitch in my tool storage area. Well will not lock. (Orange key cannot be removed) Turn Green LR key lock assembly, will not lock, so I can remove key. Called warranty company, they said not excluded part, go to dealer. Called dealer to see if they had part in stock ($700) tow hitch. There are four part number for these tow hitches. Long shafts/short shafts are newer.Dealer parts was too busy to see if available, dont want to wait for UK, who gets from India. So cant tow. My Cayenne Turbo, fast as hell, but designed to blow oil, like an oil burner when hammered! Thats the way it is. RRS was driven by a lady and very clean used car, has AJ133 V8 same as XF and good on gas (67mph 1700 rpms-23-24 mpg). Jag gets over 28, but lighter. Cayenne was 20 mpg unless hammered then 9 mpg, but 125mph a no brainer! Bummer Tow hitches dont lock up right and are a road hazard. Poor design, but hopefully dealer will agree this is a breakdown not wear and tear, since used slightly by prior owner.

Traded in my 2016 RR Diesel on 2018 HSE. Wish I could get my 2016 back. The 2018 has been problematic from day 1 regarding the electronic display. Has been in 3 times for repairs and each time, they magically have an update that will fix it all. Still having issues. Now, unless I wait until the disclaimer screen shows up on the screen before putting in reverse I get a TEENY TINY camera. The car also takes 30 seconds for it to engage in reverse AND many times the back up camera will not shut off for MILES. The last upgrade got me Apple CarPlay which I hate!!!! UGH, what happened? I was so excited that my 2016 had ZERO issues and now so disappointed in my 2018! What a mess! Land Rover doesnt seem to have a clue how to fix this issue.

I purchased this truck for my wife on January 2007 with 30,000 miles. On August 2007, my truck was hit by some guy from Indiana who didnt have insurance (by this time, I had 32,000 miles), but I was fortunate to have full coverage on my vehicle. I had my car towed to the Land Rover dealership in Darien and was told by Land Rover to have my car towed to Coatlings Auto Body Shop because it was their preferred repair shop for Land Rover. They had to replace the front end, transmission, which they got paid by well over $25,000 for the repair (minus my $1000 deductible). I didnt get my car back until June 2008 and mysteriously, I had 42,000 miles on my vehicle. Ever since I got my truck back, I have been bringing it back to them for the same reason. The truck kept giving error codes and at times, locking up. So when I brought it back to them, Joe from Coatlings said it was a new transmission and it had to break in. So after 3 weeks, I had to bring it back in for the same issue and I was told by Joe and Peter that it was now the wire harness. Then 2 weeks later, Im having the same problem and now Joe and Peter tells me it is the solenoids on the transmission. Long story short, they had Joe from Land Rover come down to their shop to look at my truck and he said what I was saying all along that the transmission was shot so they can order another transmission. They stated that they had to contact the company where they get their transmissions from and they said the guy there stated it was a good thing I brought it back because it was a few days within the one year warranty expiration. So they sent one down 3 months later. Coatlings then had Joe from Land Rover repair it in their shop. Finally, I got my car back yet again for the 10th time, it was riding as if it was missing a gear so I bring it back again. I was told that it was another bad transmission or solenoid so they stated that they had to contact the company yet again. But they said that they only cover the first transmission and that I would need to purchase another one on my own!

The brakes wear warning came on at 27100 km. I drive mostly highway and I am very light on the brakes, so when I saw the warning I ignored and thought it is false alarm. A week later, light disappeared. Drove for another week, warning brake light came on again. Kept driving, but the light stayed on. By that time I had 28000 km, so I decided to take it to my local garage and let him check the brakes.I was told that the rear brake pads are completely gone and rotors were rusted, so I asked if this is normal and mechanic answer was NO WAY. He explained that the front brakes do most of the work and to have rear brakes completely worn out is extremely unusual. He went on to say that they must have been faulty brakes. I called the dealer which is Thornhill Land Rover and talked to the service manager Sandro who told me that this is normal and depends on my style of driving, in other words SOL.I called Land Rover Canada after spending 20 min on the phone with some dim light lady. She decided after consulting with someone else that it is wear and there is nothing they can do for me. So I am sorry to say that after driving BMW for 15 years switching to Land Rover Discovery 2016 was the biggest mistake. My previous BMW all of them I drove to 65000 km and never replaced or seen brake lights come on. For all of you who are thinking or considering buying this car save your money and headache and stay away. Its a lemon and neither the company nor the dealers care.

I put low miles on my cars. I have a 2011 Land Rover Range Rover HSE and the coolant hose broke while driving on a highway, I pulled over immediately when warning light came on but it was too late. The coolant went into my engine, it was overheated, the gasket blown, and 2 cylinders were toast and the engine is warped. The cost of a new engine exceeds the value of the SUV. With 38k miles and routine services done, its unacceptable a $89,000 vehicle would be made so flimsy that the coolant hose would fail. And there are no safeguards against the engine frying. Only if the coolant was leaking instead of a hose bursting. The mechanics are stunned looking at the hose and wondering why Land Rover wouldnt help me out, especially with low miles on the vehicle. From what Im told, do not own a Land Rover that is out of warranty. My dealership is Land Rover of Monmouth. They didnt even offer any break on repair and when I asked for quote on new left over 2016 vehicle they gave me about a 2% discount. A joke with 60+ 2016 range Rovers (including sport model) available when 2017 models are being released by end of year. A different dealership Ive never done business with gave me upfront a better deal before I even started negotiating. Land Rover of Princeton. If I decide to get a new one, I will make sure its not in my possession when its out of warranty and definitely will buy from Princeton dealership. What a disgrace given the price of Range Rovers.

I just purchased my 3rd Range Rover and after 3 weeks (1.5 of which it was in the shop), I am getting rid of it. I have been driving for many years and am a competent, confident driver. Or at least I used to be confident. This car stalls WHILE DRIVING, stalls while stopped at lights, the doors open while driving! This is the worst experience Ive ever had with a car, Ive had nightmares and Im scared of my family using it to drive anywhere. Oh yeah, and when it stalls, it stalls in DRIVE and then the cheap knob/gear shifter sticks and there is NOTHING you can do to put it in park to restart the car. So there you are, in the middle of the road/highway/busy intersection with your high end car looking like an idiot and fearing for your life. Ive been a RR gal for 20 years. Theyve lost me now and Im going to warn anyone and everyone. I cant believe there arent any class action lawsuits over this.

Range Rover, less than a year old, was broadsided by a red light runner (no injuries). Eleven months later, its still in the shop being repaired due to delayed parts shipments, wrong parts sent, and complete lack of interest by Land Rover in any customer assistance.

While driving home on a very cold night, the seat heater in our 2003 Discovery burned a hole in the drivers side heater. Research shows that this is not the first time that this has happened to Discovery owners. We bought the car new and I loved it until now. I called the Land Rover National Headquarters and was told that they would look into it.

In January 2012, we experienced a blow out on front driver side of our 2008 Black Range Rover, which tore up the wiring harness that was above the wheel well. Land Rover was unable to secure parts to fix the vehicle, namely the wiring harness, for seven months. During the seven months they had the vehicle, they had told us they would take care our financial costs to rent a vehicle during this time due to them not being able to loan us a car from the dealership. They have now refused to help with any of the $3,944 worth of expenses we incurred from renting another vehicle to drive during that seven months. They have been terrible to deal with and are liars. After dozens of emails and phone calls to them during these seven months confirming that they would reimburse the charges after the vehicle was fixed, they have basically now said they cant do anything for us. I will never ever purchase another Land Rover. Our insurance paid out over $18,000 to them to repair the vehicle and they still treat their customers unfairly. We couldnt be any more disappointed in this establishment - not only disappointment in their ability to secure parts in a timely fashion but also in their unfair treatment of customers. This is the first review I have ever written so you know the magnitude of our disappointment.

Range Rover Evoque - Wipers come on for no reason.... Sensor lights come on when the sun is out. They are to come on when it starts to darken. Taken to shop and was to set where I manually turn them on. Why does it have auto? Well, been told by service manager that they cannot fix any when everything is working. Have produce videos and still tell me some cars are sensitive. They give me loaners and they dont ever experience the sensitivity my car has. Now they told me they put a new sensor and guess what still having the same problem. Mr. ** manager of service department was very rude. Also I cannot get paperwork of the new sensor. I believe they just lied, so I am just imaging this...just because I am a woman and dont know anything. I will try getting a hold of someone at corporate office.

I own a 2014 Range Rover. The engine completely went out at 56K miles. The warranty is 55k miles. Land Rover will not assist me with repairs. I have seen a lot of complaints about the Range Rover Evoque online. If interested in a class action lawsuit, please email me a short description of your experience, first and last name with contact information.

This is not in my character to post negative comments online about something that I like (I absolutely love my 2013 Range Rover Evoque) but I was advised by a manager at a retailer that this was probably my best bet to get some sort of explanation for the recent sub-par treatment I have been experiencing from Land Rover, in particular the Huntington, NY location.On 12/15, my fiancé and I were driving when a message on the dashboard flashed and said that the front left tire needed air. So my fiancé went ahead and attempted to put air in the tire. When he unscrewed the air valve, it broke, causing the tire to become flat. We ended up putting the spare on, which caused another message to pop up saying that there was a fault in the tire sensor system and because this happened at 2300, we decided to call the dealer the next morning.On 12/16, we called the Huntington dealership where we bought the car and were told that the next appointment would not be available until next week. We called several other dealerships that day and even explained the urgency of the problem being that we work 40mi away and did not feel safe driving on the spare. We were told that there was nothing Land Rover can do for us. My fiancé explained that we are being forced to look into other options to get the original tire repaired because we cannot wait a week, and again we were told theres nothing they can do, but give us the next available appointment. We ended up getting the original tire put back on, but the dashboard kept reading that there was a fault in the tire sensor system.My fiancé then drove the car for the scheduled appointment, and waited for the problem to be fixed. However, when the service men told him that it was ready, the dashboard kept flashing the same message. He told them that message was still there and the mechanic impolitely told him to just drive the car 5 miles and the message would go away. After driving for 10mi, the message stayed the same and he drove the car back to the dealership where they decided to give us a loaner and further look into the vehicle.Now today 1/4/17, Land Rover Huntington calls my fiancé to tell him that the service that they provided is not under warranty and we have to pay $400. I called Land Rovers customer service, and spoke to a representative that told me that tires are not included in the warranty, and that because of the recent holiday season there was limited availability for service. Two things wrong here: 1. it is something wrong with the sensory system not the tire and 2. there is no need to justify unsatisfactory customer service. Im very aware that we just celebrated a recent holiday season not to mention my birthday on 12/16, when I had to initially deal with this nonsense.Unfortunately, I am nowhere near my vehicle to look at the specifics of the warranty, but I will say this: this has been one of the most insulting and dismissive customer service experiences I have ever had. I was really looking forward to stay in Land Rover family and eventually upgrade to a vehicle for a growing family, but this service is absolutely deplorable. My mother who is the owner of a Mercedes Benz has never heard of such treatment with her company and here I am being subjected to this level of service, for what is known to be a luxury vehicle.

Hi. We bought a brand new Land Rover Discovery 2018 last year. Every month has been in the shop for some repair (back seat broken, upper arm left broken, next month upper right arm broken, wire in the control panel not connected after some repair, hood not opening, radio not working and more). Every time it take 3 weeks to have an appointment or more if you need a loaner car. Today I called and the next appointment for my car will be December 12 but I am going in vacations so not before January 12 2021 now. My problem on top of it is I am living in the mountains and the loaner car will not have any snow tires so I am pretty sure I will not make it back home again. I am so tired of the service. I want to sell my car but I cannot do it until my car is fixed.

This is our 3rd Range Rover Sport. We have loved our previous 2 and they were great and trouble free. Soooo, we bought a 2019 Range Rover Sport Super Charged 3 months ago.... What a nightmare it has been. I hold my breath every time I start the car to see if the radio will work, I have had the alarm system just go off while in the car (that was fun)... The screens that show everything go off, the alarm on back up system went on and would not go off. The air conditioner has air coming out of it that is barely cold part of the time. I could go on. My car has been in the shop 4 times already and twice the dealership has had it for over a week.I thought maybe it was just my car, but yesterday the dealership gave me a 2019 Range Rover as a loaner to drive. So this morning I start it up and guess what???? No radio or any control on the middle dash are working. Just black screen.... What is going on Range Rover. If Kia can make a car for $20,000 and they work perfectly why cant Range Rover make a car that we paid over $100,000 work????

This is my second Land Rover Sport. My first vehicle was excellent. Unfortunately both the product and the customer service associated with the product have descended to the level of abysmal. In three months of ownership the car has completely shut down 3 times and been towed from various locations. Within 3 days of delivery the car shut down on a major highway. Land Rovers corporate customer service response is comparable to dealing with a public utility or government office. They are rude, confrontational and unhelpful. This is a very expensive vehicle. It looks nice but that is the end of its appeal. Do yourself a favor and buy a real luxury brand or at least a car that actually does things like start. My vehicle has spent almost as much time in their repair garage as it has in my driveway.

They started talking about new brakes before I picked up my 2016 Range Rover HSE w TD6 from the first service at 16,000 miles. For RR brakes are a large expense and as youd imagine they dont recommend changing the pads alone but, rather, pads and rotors always. Sure. The RR is a heavy vehicle. Others such as Ford and others design heavy commercial trucks with reliable braking systems that do not require this type of maintenance.For me, I consider the mention of brake replacement when current brakes measure plenty of life left to be nothing short of the dealer set-up priming you for a big expense down the road. Same thing happened on my previous Sport. Then I carried to a reliable repair shop who replaced rotors and pads for $880 compared to the then-$2200 quoted by RR dealer. So in the end owner sat is heavily influenced by the dealer and their ethics and response to issues. Read other reviews. The vehicles are solid, beautiful, functional and smart. Some of the dealers arent. Beware. Choose your dealership wisely.

When driving Evoque and compress the gas, the car stops suddenly and dies. He was already out of service and replaced the fuel pump of the second tank. After 1000 km, the same problem, suddenly standing in the ride, life threatening. With the service is hard to do because they do not believe. Never again Rover ever and ever. Very awful service, poor support. This is NOT a premium brand car; this is a very bad car, for my opinion and experience.

Ive had my 2017 Range Rover Sport for almost 1 year now and if it werent for their lousy InControl dashboard entertainment/electronics system, I would consider this to be the best car Ive ever owned. NOT. It is so frustrating to wait for the system to boot up. Sometimes its 10 seconds, sometimes its 30 seconds, sometimes NOT AT ALL. Sometimes my volume control is stuck at one level. Oftentimes the InControl signs me out of the system which disengages traffic updates and makes you log back in which is cumbersome and not intuitive to say the least (again)! The app works 50% of the time. When it doesnt work it tells you to drive the car and then try again. Really? $95k for this vehicle? I feel for the dealership service technicians because they take the brunt of all complaints with the Land Rover perpetrators hiding in the background refusing to take responsibility for this issue. Fix the problems guys! There is absolutely no excuse for this. Just really bad management, people who just dont care about the consumer. Advice: Dont buy.

Its only two years old and a piece of **. My Rover didnt even make it out of warranty before it had issues. I had replaced the alternator just before the warranty was up. About 4 months after the warranty was up, I had small issues with the vehicle. Exactly 1 year after I replaced the alternator, I had to replace it again, and this alternator is overpriced like you wouldnt believe! My vehicle is now currently sitting in a transmission shop, where they just called and told me that I needed to just trade in my vehicle because I have over 30 codes wrong in the diagnostics. My rear end, and my engine is next to go out in my vehicle! The transmission shop is not even charging me for the service, and he said that he wouldnt feel right fixing the transmission, when the engine in the rear and is about to go out of my vehicle too. I wish that Land Rover was that honest with me when I bought my vehicle. I am a previous Mercedes owner. I will never, in this lifetime, ever purchase another Land Rover.

I purchased a 2006 Range Rover HSE with 18,000 miles. I owned the vehicle for one year and that is when my financial nightmare started. The first incident that occurred was with the front differential, which needed to be replaced at 30,000 miles. Three months later, the air suspension needed to be replaced as well. I am lost for words as to why is it that this is a so-called top of the line luxury vehicle. I was suckered into buying this basically junk and ** expensive vehicle, which is costing me and a lot of others nothing but financial burden and headaches. I cannot wait to unload this junk by any means. I will never purchase a Land Rover ever again!

Recently bought a 2019 Land Rover. After 9000 km started leaking from the windshield. Water dripping inside the car on the centre console. Tried calling them a few times. They had some issue with the phone going straight to answering machine so I decided to drive to them... Drove 20 min, went into service and their reply was, We cant look at your car for 2 weeks and have no loaner to offer. Can either take a cab home or wait 2 weeks. Let the water drip... I mean what kinda ** customer service is this. Never experienced customer service like this and will be my last car with these guys.

The model I have is a great midsized car, one I have wanted for a while. It has all the luxury items I need. It has a sunroof, nice speakers, aftermarket stereo and nice radio sound. Electric windows, air conditioning, gas efficient usage, backup camera, everything. It can seat 5 passengers and has enough room in the back for everything. All passengers are comfortable in it and theres plenty of room. I really like the look. It is black and the interior is tan. It has tinted windows and the chrome package. It has a lot of upgrades I can do and theres so many options still left but I like it how it is.

Since 2014 my Land Rover not only has caused me serious bodily injury, has been in service more than 10 x to present. 3 or more for the same issue. I have made multiple cases to corporate and several lemon law suits. I am at wits end. My kids and I are so scared to drive in the car because it continues to break down. They have done 10 or more updates, put in a new transmission, starter and the list goes on. It lunges forward, pops out of gear, shakes, vibrates, etc. The car is a safety hazard. The dealership agrees with me that the car has major problems and has not worked right since the beginning. All I want is to get my money back and give the car back. Corporate has not worked with me in any way.

Driveshaft broke on my 2003 Land Rover Discovery. There is a recall for the 2003 Range Rover for the same problem, same year for the truck but the recall doesnt exist for the Discovery! Numerous complaints are all over the internet regarding the same issue! Land Rover refuses to do anything about it. In fact, the person I spoke to at Land Rover said Im not really sure what you should do?” really?I reported a complaint to National Highway Traffic Safety Administration (NHTSA) who will investigate the number of problems and complaints with the hopes of having a recall issued. I am not very happy with Land Rover!

I was looking for a car that was luxurious yet practical and Land Rover had everything that I was looking for. They had amazing variety of luxury cars that met different needs of successful people at great prices. They have cars for everyone. Their cars come with so many features you would expect to receive. I upgraded my car to fit my life and there were so many options. I chose the one that I felt was the most reasonable for my money and I am satisfied. In my Range Rover Sport, the passenger capacity is perfect. I do not have children, so I do not need as much space but they do have other models to accommodate that though.

I purchased a Land Rover Discovery TD5 new from Lance **, Ferntree Gully in October 2004. On or around 13 March 2013 Lance ** replaced the fuel pump in the vehicle, which involved removing and replacing the fuel tank. Following this work, the fuel gauge was not seated correctly (showing incorrect fuel levels) and the fuel tank was removed and the gauge reseated. In June 2016 fuel started leaking from above the fuel tank when the motor was running. The fuel tank was removed to find damaged fuel lines because they had not been correctly sighted when the fuel tank was replaced in 2013.On or around 26 September 2013 Lance ** replaced the battery in my vehicle. Following this work I was unable to turn the motor off, the cruise control kept disengaging, and the electric trailer brakes were not working. I had to return the vehicle to have these matters rectified, but paid for a new electric brake console myself. On or around 16 September 2014 Lance ** completed a service and failed to notify me, or carry out mechanical work on a water leak. At this same service I had asked that a light in the dashboard be replaced, but I was informed they were unable to obtain a globe. I think you will agree that the events described above are unacceptable. I had been taking the vehicle to Lance ** believing I would receive an excellent standard of service, but I have been grossly let down and incurred considerable financial costs.

2012 Range Rover Evoque - I purchased this car in September 2017. Shortly after, I noticed the interior of my car smelling like gas. When I brought the car into my local Land Rover dealership for service I told them about the constant odor. Unfortunately they said they did not smell it. About a month later I brought it in for service and told them the problem still existed, once it went unresolved. So now I have it back in for the same problem, and I hope that someone resolves this. This strong gas smell is literally making me feel sick, anyone who gets in my car notices and they dont feel safe. My problem is that my warranty ends in days and I do not want this to now be a huge problem for me. Has anyone ever had a similar experience? Help.

In 2015 I was one of first 20 people to order the Discovery Sport. I was so super happy on getting this SUV, until 1 year later the problems began. Problems I had: Front door creaking sound, exterior strips and trims came loose, crack in passenger side rear quarter window, trunk not closing evenly, AC foul smell and replaced water pump, radio/clock issues, front passenger door not opening and alarm turned on for no reason, break sounds, drivers seat back panel coming detached, and last and worst problem was the transmission failure. That did it for me! In 2 years time the car stayed in the shop for 45 days. I opened up a claim through the manufacturer and the best they could come up with was, We will compensate two months of payments and did not approve a buyback. That is not good enough. I no longer feel comfortable in driving a lemon and wont buy another car through Land Rover.

The car is amazing! Its very standard but I havent really had any problems with it so far. It helps me get to the places I need to go without a hassle. My mom loves it! The color has a nice feel to it. I would recommend others to try it out and see if they like it because its a very good car and I dont see many people with it. Its very spacious and when I need to I can store things in it. I can have up to 5 people in the car. Its a very reliable car. I have had to put new tires on it just to keep it fresh. Overall I havent had too many upgrades but I would like to change the color up just a bit.

My Range Rover started smelling gas in back of it. I called the dealer and they do not have parts to take care of the recall causing the gas leak. They suggested to call Customer Service (Cristina) - They called all the dealers around my area and no parts are available. They suggested to take the car to a 3rd party shop - They could not recommend one. They escalated the call and will take 7-14 days to respond. The customer service agreed to carry the liability of having the Range Rover leaking my garage for 7-14 days. The conversation was recorded for my record. It is the worse car experience in my life.

This brand has several models of brand. They have a wide selection of colors and options to customize your vehicle to your liking. The different types of Land Rovers have become more nice and sleek as the years have progressed. The interior is beautiful with all leather and the frame of the body makes it perfect for outdoor conditions and makes you proud to own one. Overall, Id rate the appearance as excellent and unique. Way different than any other model of SUV. There is also so much space in these vehicles and it is wonderful. You never have to worry about hitting your head or being in the personal space of the person next to you. Plus, there are several ways you are able to customize these vehicles. Land Rover offers a variety of accessories for your vehicle and upgrading is easy to do.

I bought a 2015 LR4 in March, and thought I would share some information with prospective buyers. Land Rover USA has admitted that there is a problem in the air conditioning system of the 2015 LR4s, a problem that causes a high pitched whistle to be emitted from the dashboard area whenever the air conditioner is on (as it often is if you live in Texas). Land Rover says this is a characteristic of the 2015 LR4s, and have offered no fix for the problem. If you are considering purchasing an LR4, I would seriously reconsider, until Land Rover has a fix for this issue. Though the dealership has tried, they have been unable to fix the problem, and my car has spent over 40 days in the shop since I purchased it.

Purchased a fully loaded 2018 RR Sport on Friday and drove home without issue. The next morning the climate and info system begin shutting down and restarting every 30 seconds. Had the car taken to the dealer Sunday and luckily got ahold of the bank to stop any money from making it to the dealer. Just told them to keep the car. I’m not paying around $100k for a vehicle that needs a repair within 13 hours of driving off the lot. Car had 80 miles on it when I bought it. The fact Land Rover can’t seem to produce a fully functional vehicle amazes me. They essentially make a gorgeous expensive car that looks great on the back of a flatbed truck. Wish a company would buy Land Rover that would then focus more on quality. I was in love with the car but couldn’t be more disappointed with the result. Luckily the dealer was reasonable and let me walk understanding how frustrating this was for me.

Good day. We purchased our 3rd new LR Range Rover Sport TD6 Nov 10th, 2017. Our previous 2 LRs treated us very well. We would always hear disparaging reports/claims that the LRs were unreliable, but based on our previous 2 LRs we were confident we were purchasing quality vehicles. However, our new 2017 Range Rover Sport had issues going out the gate.1st. The In Control App would not function. However, the shop would mark it up to user error. Please, it does not take a rocket scientist to use this app. They performed update after update and it still does not work correctly. They say, 15-20 min prior to leaving the office attempt to start the car and you should be ok. However, this is neither reasonable or environmentally friendly and it still would rarely work correctly.2nd. The LR stalled out on the interstate because it said it was out of fuel when it had over 3/4 of a tank. It would not operate even though we verified there was fuel in the take and it was towed to Land Rover of Fort Myers for repair. Supposedly, the cause was rectified by a software update which seems rather odd. This was the most scared I have been in a vehicle in my 25 + years of driving. We lost power and power steering going a least 75 mph on a packed highway with my 6 month old son. Come to find out we were one of 1st (YAY!!) LR owners to experience this issue which later became a NHTSA safety recall in June 2018.3rd. Again. The LR ceased to function on the interstate with my 7 month old son in the car. The alert on the dash stated shifter failure. The engine would run but the transmission ceased to operate correctly and was towed to Land Rover of Fort Myers for repairs yet again. Again, the cause was supposedly rectified by a software update which seems rather odd to me.4th and Above and Beyond. After a number of software updates our LR continued to malfunction. Our center console still does not work. No radio, no GPS, no camera or no safety system. Our tire pressure checking system will trigger a fault alarm because it has ceased to work. I have own the LR for 9 months and I am currently in the 2nd month of trying to arbitrate a buy back under the Florida Lemon Law Statute. We entirely stopped driving the LR 1.5 months ago because I can no longer place my family (10 month baby/wife), myself or the citizens at risk by this dangerous vehicle. I am attempting to do this myself. However, if I do not have resolution soon, I will be hiring a lemon law specialized attorney to assist with expediting this process.It is really hard to imagine such an expensive vehicle could have such problems. As I have seen on the Consumer Affairs website, this is nothing new. I have personally owned/drove hundreds of vehicles in my lifetime (including classic cars, military vehicles and down right beaters) and this was the 1st time (and 2nd time) I ever needed to have my car towed due to a breakdown. It really is a shame because this vehicle is very attractive and drives beautifully (when not broke down). Good luck current LR owners and caution to any potential future LR owners until LR can make dramatic improvements in reliability.

I purchased my 2017 Discovery new with only 11 miles, and loved the car except that the backup camera works only periodically, the audio works only when when it wants to. I now have 34,000 miles and have extreme shaking upon applying brakes. I’m told I need new back wheel brakes at the tune of $1,000 and if shaking continues, I’ll need new front brakes as well for that same amount. I’m told this is not a manufacturers defect so not covered under warranty :(. I’ll be selling this lemon and never purchase a Rover again. I’ll also not recommend that any friends or acquaintances purchase a rover. This is my first and last rover.

I bought a 2016 Range Rover and was happy with the transaction until the first time that I washed the car (3 weeks after purchase). I discovered spots on the sides of the car that actually changed the color of the paint. The spots were caused by the tire dressing that was on the USED upgraded rims which were represented as being brand new by the dealership. I know that they were used because 3 weeks after the purchase, the sales manager accidentally told me that they had 7,000 miles on them.I took the car to a detail shop and a body shop to see if they could get the spots out, and both places said that they have seen these same type of spots before. They stated that the spots came from the wrong type of tire dressing splashing up on to the paint and they can change the color of the paint to the point that you have to strip the car and repaint. It is especially noticeable on white paint (my Range Rover is white). This dealership took NO responsibility for the spots that were caused by them and Im being forced to sue them. I am extremely disappointed in Ventura Land Rover and would never recommend them to anyone. Go to the Westlake Land Rover, they will treat you fairly. I bought my previous Range Rover from them and I should have stuck with them, they were excellent.

Range Rover Evoque engine blows up less than 25,000 miles. Vehicle recovered into a dealership by assist in October and still yet to be seen. Keep getting fobbed off with flimsy excuses by the dealership, supplied with sub-standard courtesy vehicles and no-one seems to care about the customer service side. False promises and awful communications. The vehicles may be fashionable and desirable, but the mechanicals are poor and the company does not give a hoot. Do not fall in to the same trap and buy one of their vehicles - you will be disappointed.

Within 10 months of purchase of a new 2012 Range Rover from the Glen Cove dealership, the check engine light came on. I took it to the same dealer for service. Within two days, I got my car back. A week later, the light came back. I took it in for service again. This time they told me that the entire fuel system was contaminated from bad gas and needs to be replaced, but the warranty does not cover that and it will cost me $8,700. The insurance apparently does not cover that either. I am outraged. My car is less than a year old, and I cant drive it. I have never heard of such a problem in my 30 years of driving many cars.

I purchased a 2015 Land Rover LR4 HSE LUX in December 2014. A couple weeks later I started hearing an intermittent high-pitched sound from the dash. I have not been able to pinpoint what causes the noise. It doesnt matter whether or not I have the heat or AC on. I have had the car back to the dealership several times, for weeks at a time. They have admitted there is a problem, but they have not identified a fix. They have told me 3 other customers at my local dealership have the same complaint, but they have no answers. I have been in touch with both Land Rover North America Headquarters and the BBB. I have tried to evoke the SC Lemon Law. I have been told the noise does not qualify because it is not a safety issue. So here I am with a very expensive car that makes an obnoxious high-pitched noise and I can do nothing about it. I have never been more frustrated!

I bought a 1999 HSE from a guy in NW Houston. He was only too happy to unload this ** on me for $3300. It drives great, it blows cold AC, but since Ive had it, Ive spent nearly twice what I paid for it. First, the key fob broke. It cost $700+ for them to send me this ancient looking control two weeks later. The sun roof track broke. They told me it would cost $2800 to replace the parts. Later, it was $2900 for brakes and shocks, and then, the last straw was $3000 for the catalytic converter. The back story: On one of my wallet siphoning trips to RR North Houston, I had a head lamp reflector lamp come off and a fuel issue that caused my check engine light to come on. I paid $1300 for that, but the week later, the reflector came off and the check engine light came back on. They told me the code was new on the check engine soon, and to bring the truck in so they can see if I had done something to the light which is really only a snap in.Wait, what?! They told me that I had to pay almost $300 for a whole light assembly, but what they really did was snapped in a reflector? Range Rover has a monopoly in the city because not many people can repair them. They treat you any kind of way because they know people almost have to rely on them for service. That really sucks. When I left today to get my reflector looked at, one guy told me it would be in on Monday, June 25. Then I got another call that said it would be in in a few weeks. Im going to do my best to trade this vehicle in and for as long as I live, I never ever want to have dealings with the lying, cheating, stealing Range Rover or their product again.

Bought a 2013 Range Rover Evoque from the dealer in August 2014 with 10,000 miles on it. Problems: Nav Screen wouldnt come on and flicker at will... (The dealer had to change the screen). AC wouldnt work. (Dealer had to work on it twice). Car stops in the middle of the road, poor battery... How can It stop in the middle? (dealer changed the battery). Engine Check Light: Oxygen sensor was gone. (Dealer said they replaced it). Engine Check Light came on again... 34,000 miles on it now.

In August of 2017 I special ordered a Range Rover Sport diesel. In 20,000 miles I have had in for service (only required once at 16K) on 5 different occasions. While the Dealership is fine, the car isnt. Its what I would call a major disappointment. One of the selling points for the car was the fact that it needed servicing only every 16,000 miles. What they didnt tell you was the car needed to be brought in approximately every 4,000 miles to have diesel fluid installed. Each trip to the Dealer takes about 2 hours to install the fluid (approximately 15 liters). This is the 5th diesel car that I have owned and the FIRST that would not make it from one service to the next without. In addition there have been 3 major software updates on the car since I have owned it. The bottom line is the car is overpriced and a pain to own. It is my first and my last. It is not a very reliable vehicle and certainly a headache to own.

Range Rover 2010 Sport - I love this car... Its like riding a baby pony that wants to go go go... I also own a Porsche 911 Turbo and as far as speed and agility go, the Range Rover cant be beat for an SUV. After reading some of the prior reviews, I agree that if you want to drive this car, you need to treat it like gold and have the $$$ to pay for consequences. Ive had my car in for several things that were covered under warranty but were a pain in the **. Make sure to get an extended warranty. It will pay for all the quirks and issues that definitely will happen. An oil change and tuneup will cost you upwards of $700 (warranty doesnt cover that!). And if you lose your key, be prepared to spend another $600. Im a mom with 4 kids and we all love this car... the status, the speed and the luxury... It comes with a price tag well beyond the $85,000 you spend on it though. I just had new brakes put on and another $1,900 later, am holding my breath until the next issue (maintenance or wear and tear) happens. Bottom line, this is an amazing vehicle... Land Rover needs to work on the high price tag, back charging after purchase and stop nickle and diming their loyal customers for literally everything.

While driving home, the engine revved up, an engine light came on and vehicle died. I had it towed to Land Rover dealer in Maryland, and was told the engine locked and the vehicle needed a new engine. Extended warranty took care of a refurbished engine after being in the shop for a month. After replacement of the engine, light and revving continued. The vehicle has been in the shop over 15 times for engine light issues. I even had a new wiring harness placed on the vehicle for $1100. The engine light came back on three weeks later. After randomly speaking to people who I come across with the same vehicle, I discovered that the engine light is a common problem. One man told me his engine light has been on for 3 years. WOW!!!

Land Rover sent out a recent notice for my 2011 Range Rover. It was a familiar message because I could smell gas in and around the car while it was parked after only six weeks of owning it. The letter says to call Land Rovers main number and reference the recall for support. Guess what? Theres no option on the phone menu other than for Takata airbag recall, and if you wait in line, it loops you back to the menu again. I was able to get a rep by hitting the airbag option, who told me they knew nothing and called the dealer. A call to the dealer yielded no information as they knew nothing either. The dealer said, We got a letter too but dont know any more information.. The trouble is I dont want to be at the end of a list with 50k other cars on it to get this problem fixed. Some folks arent impacted by it right now and given I cant drive, it would be helpful to prioritize anybody whose car is dangerous to operate.

Land Rovers Range Rover is classy looking, fun to drive and a gorgeous vehicle. There are top of the line options available and comes in several colors. I prefer the white, such an eye catcher. I am thrilled with the looks of this vehicle. They are also available in standard and upgraded models. The upgrades are well worth the extra expenses to add to this vehicle. I love the options of heated seats and temperature controllers. This vehicle has lots of legroom and can seat numerous passengers very comfortably. I love the way you dont feel like you are sitting jumbled together. Also, manufacturer is easy to work with during the sale and maintenance process. Its well worth the money it costs to purchase. I would highly recommend this manufacturer and vehicle to anyone looking for this type of sub vehicle.

I am a British Citizen, working and living in Austria. As such, I decided to buy a British car, a Range Rover Sport Hybrid Autobiography Dynamic. What made me choose this car was due to the fact the advertised fuel efficiency figure of combined 6.2 litres per 100 km. I ordered this car back in September 2015 from Austria, and got the car delivered to me in mid January 2016. I was very excited to get the car, however this excitement quickly turned into a nightmare the more I drove the car.Having driven over 9000 km since I got the car, I notice that the average fuel consumption is more like 12 litres per 100km, which is nearly double the advertised combined figure for fuel efficiency of 6.2 litres. Not only did I pay a premium to get a hybrid car, but also I will end up paying twice more for the fuel. I am thinking of getting in touch with news channels, my lawyer, and create website blog regarding what I call scandalous situation with great misleading information from Land Rover that made me buy this car, which fails to deliver on the fuel efficiency. I write as a last attempt to the Land Rover UK to see if somebody at Land Rover UK is willing to take some responsibility on this matter, to accept that Land Rover made a mistake with the advertised fuel efficiency figures for this hybrid car. Bottom line; what I am hoping to achieve is to be able to return this car, or Land Rover to take some responsibility in this matter, and compensate me for the losses I will incur say over 10 years of running this car (which I in detail calculated in the below email trail, and around 24K Euros).

Land Rover offers the Discovery, which is the model I finally decided on. There is also the Range Rover and the LR4. I love this brand because it is very sleek and resourceful. I love the new design - one of the things that caught my attention and had me look into this brand. This vehicle is very comfortable and make you feel proud to be an owner. It was just what I needed. The storage compartment is very accommodating, to say the least. This brand have great control both on and off the roads. It handles very well on wet roads. It is very versatile with exceptional technology. The technology inside is excellent - simply a dream.

2012 Range Rover Supercharge - SO disappointed! Went without a car for well over a year, searched and found this one at a local high lined dealer in Atlanta, Georgia. 2 months after purchase major suspension problems, had fixed, month later more problems with wiring/electrical. Now 10 months later, MAJOR issues. Crankshaft/timing chain plastic parts. Can you even imagine why a car that cost over 100k would have plastic parts, let alone this many problems and repairs needed?I would NEVER recommend this brand of car to anyone every again, doesnt matter how much the price is, it is NOT made to last nor drive forever unless you have at least $5000 a year over the cost of payment and insurance to keep this car in driving condition and safety for your family. Sad to see a company NOT care nor want to make these problems right. I guess it will take many hurt/even killed possible or drag out in court for lawsuits for this to ever be done or fixed. Disappointed is not even the words to describe this company and its products!!!

Range Rover Evoque - Car lost power on the highway going uphill. The dealership said I had a blown turbo charger and the car had 57k miles on it so it was not under warranty. $4k later & two weeks in the shop I have the car back and am nervous to drive it. Ive also had both front headlights blow out during a nasty snow storm & dealership had no idea why. Good thing that happened under warranty or else I would have had to pay. The car is dangerous and there should be a suit against Land Rover.

I purchased a NEW 2018 Range Rover Sport in October 2018. Right out of the gate I noticed the throttle response was delayed. When I press the gas there is a 1-2 second delay before the truck moves. When you have the wheel turned its an even longer delay and then the truck bucks and goes. According to Land Rover White Plains and Land Rover Freeport its normal. Entering the highway is playing a game of chicken. I have to time the passing cars and hit the gas early to merge and pray I dont hit someone.In November 2018 (1 month of ownership) my truck wouldnt drive. The car was on and everything was running but the transmission and gears wouldnt work. The dash said HDC FAULT, STABILITY CONTROL FAULT, TRANSMISSION FAULT & GEAR SHIFTER FAULT. I towed it to LR Freeport and they didnt have any loaner cars to give me so I had to rent a car from Hertz. Dealer said I would be reimbursed for the rental. Now LR is giving me a hard time about reimbursing me for the rental when according to my warranty and contract Im due a loaner when I bring it to service at no cost to me!! Im still fighting for reimbursement! After picking up the truck they said it needed an update. Its crazy how a little update can affect so much. Now the truck is fixed but the throttle is still horrible. The 2 center screens are delayed before turning on (1-2 minutes). The maps in the infotainment odometer doesnt turn on. The rear view camera is delayed and choppy. My sunroof makes a whistling noise (according to LR thats normal). My park distance control works when it wants and when its cold out I have to run the truck for 15-20 minutes before I can drive it otherwise the transmission bucks and revs but truck doesnt move. How can you sell something for so much money and its nothing but problems and unreliable?? The internet is FULL of bad reviews and complaints for LR.THE WORST $90k Ive ever spent!!! I feel like I was robbed! I pray someone steals it so I can rid myself of this headache!! HOW DARE LR SELL THESE EXPENSIVE CARS THAT HAVE NOTHING BUT PROBLEMS!! So unreliable! Get a BMW or Mercedes, save yourself the headaches! Oh and my father has a 2018 Discovery for 2 months and has had it in for service 9 times!! Looking into local lemon laws for him.

Its my second Land Rover since 2006 from LR Encino. The first experience was not bad. This time around its just unbelievable disappointing. My LR4 is handsome, black on black with a nice trim, wheels, etc. I have only had it for 2 years and whenever I take it into the dealership for diagnostic testing and service-they always have a list of issues with the truck, quoting thousands of dollars. For an expensive auto brand at 2 y.o. it is equivalent to an older car that needs a lot of repairs. It completely died recently. Why am I paying premium again just so I can shell out more money unnecessarily? I was sold a pre-paid service package at signing which is a waste of money! The dealer wants me to upgrade the nav system out of pocket, but its a lease! Maintenance is not included in the package, btw. Just not what I expect from Land Rover. Please make quality automobiles like you used to! STOP upselling and cross-selling nonsense!

Months ago we purchased a new Evoque and drove out to Death Valley for the Thanksgiving vacation. Running on the dirt road was very enjoyable till we had a flat tire. Well, flat tire should not be a problem at all since this is a new car and there is spare tire. The real problem happened when we noticed that the wheel has the special lock key bolt, and the car does NOT equipped with the tool to take off that special bolt! And there is no cell phone signal and we could not make a help call!The following time in that day was quite long. We were not able to change the spare tire, had to stay in the desert, waited from morning to afternoon till a car passed by. The gentlemen helped to carry me miles away where we could eventually make the call to road service. The truck finally came in after it was getting complete dark. We were carried to Las Vegas which has the Land Rover dealer. The next day was Thanksgiving so no one work. We had to wait one extra day before the flat tire can be fixed. We finally came back home safely. But the small mistake and the missed tool has given so much trouble and made the vacation such an unpleasant experience. And a complaint sent to the dealer, received no response at all till today...

Its variety isnt awesome but it has a lot of very tough and very nice SUVs and pickup style vehicles. They may not be awesomely fuel efficient but they are reliable. It hold a lot of people, seven person capacity. Beautiful design and some of the finest interiors Ive ever seen. Baseball leather and things like heated and cooled seat. Also side seating on some model amazing brand. It very customizable and can be made to suit your needs. It really is usable for anything without a single upgrade though.

Since I purchased my land rover, its spent more time in the shop versus the road. Every time its fixed it isnt and you spend more money on another part when it is still doing the same thing. The vehicle is worth nothing but a headache. This vehicle will never be recommended. Nor do I even know why they still exist as SUV company.

I purchased a 2012 LR4 with 45k miles...and at 62,000 miles the timing chain fails and Land Rover quoted me $15k to fix. I filed a claim to Land Rover NA, and of course it was denied in spite of the fact that they know of this widely known problem and several pending class action suits. Offered me $500 to settle. What a joke and scum bag company. Do Not Ever Buy a Land Rover from these pukes.

I ordered a new 2017 Range Rover Sport. I waited over four months to have what I thought was the car of my dreams to be built. The day after I took delivery, I was back at the dealership because the navigation didn’t work. My car has been into the service department 7 times. Initially, the car would alarm when getting into it, saying the car was not put in Park. I took pictures to show the car was in park each time, but would sound off when I would get back into the vehicle. This was ultimately resolved with what they said was a software update. I have an iPhone 7 that works all the time, including with my 2008 BMW. The phone does not consistently connect to the Bluetooth. A call will go out or come in, but neither person can hear the person on the other end of the line. The navigation does not connect. My last time in, I was told it might be my phone. There was nothing they could do. Software was up to date. This was after the entire Infosystem has been replace for the phone not working, the media not working, the navigation not working, and the entire screen going black for no reason at all. After contacting Apple, they confirmed my phone is not the issue. After countless trips to the service department without resolution, I requested Land Rover buy back the car. Even though they have at least 6 service records, they replied they have looked into it, and my car does not qualify, without a real explanation. I have now submitted my complaint to the BBB. I cannot imagine a luxury 2017 vehicle is not compatible with a phone that’s a year or so old. It works perfectly fine in every other circumstance, including the Bluetooth in other vehicles.

In 2012 our LR2 was at 118,421. We were told by Redwood City service that differential/transmission failed. Replacement cost = $7,000. We said NO. It is 2015. LR2 is over 161,000 miles. Differential/transmission = good. Conclusion?

Our Range Rover Sport 2015 with 47,000kms under 3 years old goes into limp mode and JLR service says it needs a new engine. Although still under warranty they refuse to replace the engine, firstly they say we put the wrong oil in it...this is tested and proven incorrect. Next they say warranty is refused because you cannot supply the entire service history (we purchased vehicle from an auction). We finally track down the original owner and provide the entire service history which is in the perimeters of warranty terms. Still JLR press on for statutory declarations and proof of genuine parts.This goes on for 8 months while JLR try their hardest to squirm their way out of honouring the Warranty. After 8 long months without our vehicle and being treated with distain by JLR Customer Support we finally got a new engine which we were always entitled to. In summary nice comfortable car to drive but will Never buy another Range Rover or product from JLR...Pick up your game JLR, build vehicles that last and have a really good look at your customer service practices.

I am contacting you as I am at my wits end and are asking for your help as a last resort. I hope by approaching the press with my story, it will highlight the issues of safety, quality and customer service which my elderly Father has faced from Jaguar Land Rover. Before I begin to list the problems, of which there are many, I wish to highlight that through research this is not an isolated incident and the vehicle is, I believe a major health and safety hazard. I also wish to point out he is in no way looking for any recompense from them, he knows better than to think he could. I purely wish to highlight their inadequacies so hopefully other people don’t suffer as he has. I will now list chronologically all the issues he has suffered.After 8000 miles the trouble began. Whilst in Solihull the car came to a halt on a main road with no warning. The police came as we were causing an obstruction and he had to pay to have the vehicle towed home and for taxis for his son and daughter to get home who were in the car at the time. Costing nearly £180. An Engineer took the car to a Land Rover dealership in Erdington. Diagnosis, the gear box had gone. It took 9 weeks after the diagnosis for them to order the part and a further 3 weeks to fix it. He was given a courtesy car to use whilst it was being repaired. He specified he needed a tow bar to use for his holidays to take his caravan with him. They provided him a Toyota Hilux with a cab on the back like a building contractor would use. He refused the car as it was completely unsuitable for a family holiday. He then had to pay for train tickets to take his family to Devon.A Lady from Head office said they would compensate him, however it never came to fruition and also the car he didn’t want was left sitting on his drive for 3 more weeks. A representative from Land Rover contacted my Father to inform him the they had supplied him with the wrong log book, for a cheaper model of car. He had to have his insurance amended which cost him £40. Whilst driving down the road the tailgate opened on its own and he had to perform an emergency stop. Next the gear box developed a leak and the tailgate began to rub against the bumper when closing. Which was damaging the bumper. Returned vehicle to garage and they told him “the tailgate hasn’t dropped, the bumper has lifted up”. Which was completely absurd. They had the car in 3 times to fix the tailgate unsuccessfully, still adamant it was a problem with the bumper not the tailgate.He eventually took it independently to a Mercedes Garage who looked at it and saw the tailgate was 10mm lower than it should be. He returned it to Land Rover who then agreed it was the tailgate at fault. After agreeing the tailgate and bumper needed replacing because they were damaged and faulty they took the vehicle back in. They had the car for another 4 weeks to replace the 2 items. When he went to collect it upon completion of the work., he noticed something didn’t look correct. After some heated discussion with their engineers, they conceded they had forgotten to put the bolts in the apron below the bumper which was just resting on and not actually attached.Finally got the car home and everything was allegedly fixed. At this stage the car had been in the garage for nearly 4 months. Then, the tailgate dropped again. He took it to a different dealership in Darlaston, who ‘fixed it’ and returned it but said they never had time to valet it but would send someone to valet it at his house. No one ever came, and on inspection it appeared the boot and bonnet had never even been opened. Again he took it back to Erdington for them to fix, again they said they had but the problem persisted. Another complaint he had was the rangefinder being wildly inaccurate. When he explained that it needed calibrating, their response was “well can’t you just do without it.” While taking the car through an automatic car wash one of the panels on the door fell off. They are only held on by press studs and can actually just pulled off.Car was now leaking oil heavily and needed to go back in again. He was told to drive it to the garage but refused as the engine was completely dry of oil. So they had to send the RAC to take the vehicle to the garage as engine would have seized. He refused to send the car back to the Erdington dealership as he didn’t trust them to fix the car. The car, now at Solihull, now needed the tailgate fixing again, the headlining in the interior had come down and needed reattaching and the gasket on the gear box had gone and needed replacing. All in approx. 2 weeks to get parts and fix they said. He received a phone call at 7 pm on the night from an unknown number in High Wycombe who told him they were a private firm who were going to give him a courtesy car, but they wanted bank details and card details and to withhold a security deposit of £500 for the vehicle.When he refused to hand over his bank details to someone he doesn’t know they hung up and he was never offered another courtesy car even though the vehicle had warranty on it still. Didn’t get the car back for over a month, during which time he had no courtesy car and had to rely on taxis and public transport. During one of the many repairs done to the tailgate, one of their engineers didn’t attach the terminals to the secondary battery properly, causing them to arc and melt the terminal. This was very dangerous and again, needed replacing. The oil leak has damaged his drive and his daughters. Was forced to have them professionally cleaned. When he complained they said he would be compensated for it, but the best they offered him was a free service, although he had already paid for services for the first 5 years.He has had several customer services people from Land Rover, but can never get hold of them again and they just pass the buck on to the next one. One of them who was supposed to be his point of contact didn’t even know which dealership his car was at being repaired. Genuinely the worst customer service you could imagine from what is regarded as one of the most prestigious car companies in the country. He paid for the Car upfront at a price of nearly £51000, in 2014, and it has spent nearly 7 months in the garage. It’s still only done 20000 miles. He was left without a courtesy car for 7 weeks, with nothing but empty promises of compensation, other than an extra years warranty. He is now ultimately too scared to drive the car a long distance, but feels it irresponsible to sell it to someone else as it could cause them harm.