I bought a Range Rover Sport several months ago. 24 hours after my purchase while on a family trip, I started experiencing software issues. The radio, internet, several areas of the dashboard went blank and no Bluetooth connectivity. The answer was to do a software update at the dealership once I returned. The local dealership has been very nice and supportive applying these updates now monthly, but now we have given up. Since these updates would correct the problem for about 24 hours, it was not worth the time or effort. It is a product issue.My issues are now daily and extremely frustrating. The dealership helped me as much as they could and had to refer me to their Customer Support folks out of NJ. I hope you NEVER have to interact with the team out of NJ. The Range Rover team out of NJ are the worst support team that I have ever experienced. They denied further assisting me and basically stated by email that I need to wait for a new update to resolve my issue. There is no ETA on this issue being resolved. No call back to discuss this over the phone. I have multiple emails and calls into my rep. trying to further discuss my issues over the phone. I have been very patient and nice, but now I am done and now sharing this experience with others PRIOR to their purchase or support others out there with the same situation.

If youre looking to buy a Range Rover please run. 1 month out of warranty, engine totally done, Land Rover and Jaguar totally looked the other way. Offered no assistance and stuck me with the bill. Totally unprofessional. Took 42 days to get back with me. And when they did the once a year oil change that was required they said was not enough for the $120,000 truck.

I have had my 2015 Evoque for 60 days now and we just picked it up from our Land Rover dealer service for a gearbox fault (I will get more into that shortly). On the way home on the highway, the car lost power in the fast lane, basically shut down and give us the same gearbox malfunction code as before. My wife and 6 year old child were in the car with me when this happen. Cars behind me had to slam on their brakes because my Evoque was slowing at a fast rate and I had no power to get out of the way. Luckily there was an opening in traffic for me to pull into the side of the road. The same thing happen last week when my wife was driving my son to the doctor and A SEMI TRUCK NARROWLY AVOIDED RUNNING INTO MY WIFE AND CHILD BECAUSE OF THE SAME ISSUE! My wife doesnt want this car, I dont want this car, I feel like my family is not safe in it anymore and I honestly dont know what path to take.I love(d) the Land Rover brand and weve owned an LR3, LR4, and a Range Rover Sport. We were excited to experience this vehicle and it has led to nothing but heartache. I believe Land Rover owes me a new, safe vehicle. Especially after being a loyal customer for the last 7 years.

Land Rovers Range Rover is classy looking, fun to drive and a gorgeous vehicle. There are top of the line options available and comes in several colors. I prefer the white, such an eye catcher. I am thrilled with the looks of this vehicle. They are also available in standard and upgraded models. The upgrades are well worth the extra expenses to add to this vehicle. I love the options of heated seats and temperature controllers. This vehicle has lots of legroom and can seat numerous passengers very comfortably. I love the way you dont feel like you are sitting jumbled together. Also, manufacturer is easy to work with during the sale and maintenance process. Its well worth the money it costs to purchase. I would highly recommend this manufacturer and vehicle to anyone looking for this type of sub vehicle.

From my perspective, Ive had far too many issues with this $55K SUV. I purchased the car from Land Rover (Lake Bluff) as a lightly driven dealer demo (approximately 2,500 miles on the odometer). Current mileage is 15K. Since buying the car Ive had it into the dealer for several small issues - trim on driver seat popped off, driver seat squeaking and noise, car stalled during a rain store due to water getting into turbo charger intake, driver side headlight burned out, seal around back hatch was damaged due to design of hatch (not covered by LR), under carriage splash guard broke while driving on snowy/icy Chicago toll way (not covered by LR). Not very impressive for a car that still smells new.Prior to this, I owned an LR2 for (3) years. Great car but I had a ton of issues with the AWD system, car was at the dealer multiple times for the same issue. LR finally agreed to pay to replace the entire AWD on my 4th or 5th visit. Constant leaking problems from rear of car. Paid $35K for this car. My first LR was a 1999 4.6 HSE. Loved this car but it also had tons of issues. Electrical, leaks, air ride system failure, airbags, engine leaks, interior (head liner), exhaust system, computer issues (heating/cooling), etc. - $76K vehicle. LR gave me $1,200 for a trade w/ 80K on the odometer.

I put low miles on my cars. I have a 2011 Land Rover Range Rover HSE and the coolant hose broke while driving on a highway, I pulled over immediately when warning light came on but it was too late. The coolant went into my engine, it was overheated, the gasket blown, and 2 cylinders were toast and the engine is warped. The cost of a new engine exceeds the value of the SUV. With 38k miles and routine services done, its unacceptable a $89,000 vehicle would be made so flimsy that the coolant hose would fail. And there are no safeguards against the engine frying. Only if the coolant was leaking instead of a hose bursting. The mechanics are stunned looking at the hose and wondering why Land Rover wouldnt help me out, especially with low miles on the vehicle. From what Im told, do not own a Land Rover that is out of warranty. My dealership is Land Rover of Monmouth. They didnt even offer any break on repair and when I asked for quote on new left over 2016 vehicle they gave me about a 2% discount. A joke with 60+ 2016 range Rovers (including sport model) available when 2017 models are being released by end of year. A different dealership Ive never done business with gave me upfront a better deal before I even started negotiating. Land Rover of Princeton. If I decide to get a new one, I will make sure its not in my possession when its out of warranty and definitely will buy from Princeton dealership. What a disgrace given the price of Range Rovers.

I am a British Citizen, working and living in Austria. As such, I decided to buy a British car, a Range Rover Sport Hybrid Autobiography Dynamic. What made me choose this car was due to the fact the advertised fuel efficiency figure of combined 6.2 litres per 100 km. I ordered this car back in September 2015 from Austria, and got the car delivered to me in mid January 2016. I was very excited to get the car, however this excitement quickly turned into a nightmare the more I drove the car.Having driven over 9000 km since I got the car, I notice that the average fuel consumption is more like 12 litres per 100km, which is nearly double the advertised combined figure for fuel efficiency of 6.2 litres. Not only did I pay a premium to get a hybrid car, but also I will end up paying twice more for the fuel. I am thinking of getting in touch with news channels, my lawyer, and create website blog regarding what I call scandalous situation with great misleading information from Land Rover that made me buy this car, which fails to deliver on the fuel efficiency. I write as a last attempt to the Land Rover UK to see if somebody at Land Rover UK is willing to take some responsibility on this matter, to accept that Land Rover made a mistake with the advertised fuel efficiency figures for this hybrid car. Bottom line; what I am hoping to achieve is to be able to return this car, or Land Rover to take some responsibility in this matter, and compensate me for the losses I will incur say over 10 years of running this car (which I in detail calculated in the below email trail, and around 24K Euros).

This is my second Land Rover Sport. My first vehicle was excellent. Unfortunately both the product and the customer service associated with the product have descended to the level of abysmal. In three months of ownership the car has completely shut down 3 times and been towed from various locations. Within 3 days of delivery the car shut down on a major highway. Land Rovers corporate customer service response is comparable to dealing with a public utility or government office. They are rude, confrontational and unhelpful. This is a very expensive vehicle. It looks nice but that is the end of its appeal. Do yourself a favor and buy a real luxury brand or at least a car that actually does things like start. My vehicle has spent almost as much time in their repair garage as it has in my driveway.

It was amazing. It was so cool and had so much fun on this brand. It has a lot of rooms and capacity to be helpful to others. Nice and good looking brand as well. Also was satisfied by their services offered. It may be expensive but I like the way it is and yup its worth a penny because its so new and different from the rest of the brand I have had ever tried. I am so happy to have this kind of brand and be lucky to get to experience it.

I purchased a 2017 Range Rover Evoque Convertible in February 2017. If I knew then, what I know now, I would HAVE NEVER purchased the Range Rover Evoque Convertible. Here are the very few good things: Smooth Ride, SUV Convertible. Here is a list of the bad things with this car: Car not starting and stalling out: About 2 months ago this car started stopping mid drive. It does not happen every day, but when it does it is very scary.GPS and Radio Do not Work all of the time: About a month ago the GPS and Stereo screen blanks out at start up of the car. Happens about 3 times a week, not every time. Meridian Stereo is Awful: The speakers that they use in this car are very poor quality. I keep the bass and subwoofer at -1 and only turn it up 1/2 way and the 2 back speakers have blown out completely. So bad I only listen to talk radio now (when the radio turns on and the screen is not frozen).Poor service at all dealers - There are 2 Range Rover/Land Rover dealers in my area. Both of which only have appointments 2 to 3 weeks out. Even after speaking with the service managers they do not have any appointments or loaners for me to use to diagnose and fix these issues for at least 2 to 3 weeks. I suspect that Range Rovers have so many issues that they just do not have the staff to support the demand.Other observations - Car inside uses very cheap plastic in the console and areas in the dashboard, for $55,000 car the interior should be top quality. SUV Convertible: This car is so rare that many people talk to you about it (mostly curiosity and many bad things, like why do you need this car, etc.) I learned to ignore all of this unwanted attention.That said, now I am paying a hefty monthly car payment for this 2017 Range Rover Evoque Convertible that has major issues and no resolution in sight. My advice is DO NOT buy a Range Rover and certainly do not buy the Evoque Range Rover convertible if you want a reliable, luxury and convertible that people will bother you about every day.

We bought our 2008 LR2 in early 2007. We have had nothing but headaches with this vehicle since day one. The first day driving, the sunroof seal peeled off and the screen became detached. Then the problems got worse to the point we thought the electrical system was defective. This vehicle has been in the auto dealership repair shop more than my wife and I have seen our doctors. It was so bad that Land Rover had to send an engineer out to look at the vehicle to get an idea what was causing all the problems and it seemed fixed. Lo and behold, the warranty expires and guess what? We start having more problems and costly ones at that. We literally lost our savings account for repairs on our LR2. The most recent repair over $1,200.00 for a cooling fan. It gets better.Prior to this repair our windscreen was damaged by something that struck the windscreen. Safe lite comes out and the tech. is not concerned about the crack as much as he is about the delaminated windscreen. He asked if we had been in accident and if we were the original owners. The vehicle was never in an accident and we are the original owners. The vehicles has only ever been serviced at LR dealership in Ventura, CA. and nowhere else. Apparently, the windscreen was replaced because it was damaged but it was incorrectly replaced and it allowed moisture to enter the instrument panel and thus our electronic headaches I can only presume. Weve had the fuel pump go out, oil pump go out, among a host of numerous other headaches that added up to the several thousands of dollars we lost on repairing this piece of junk.Land Rover asked for the receipt of our most recent repair and the response was laughable. I posted my response on Google Plus. Basically we were told that Land Rover offered a goodwill gesture for reimbursing our windscreen which they fraudulently sold us in a bad and very unsafe condition. I had to laugh, we paid several thousands of dollars in repairs and Land Rover is not in a financial position to assist for one repair. LOL. That is pathetic!

Transmission replacement was declined while under warranty. I had taken my vehicle in for issues with the transmission. I brought these issues to the attention of the dealership while the vehicle was still under an extended warranty. They kept the vehicle for several weeks at a time and did not make any repairs to the transmission. My transmission continues to show signs of impending failure. I took the vehicle back in to have the issue addressed and they said that the transmission needed replacing; however, due to the extended warranty expiration, the repairs to the transmission will be at my expense. The service manager at Livermore Land Rover said that there are several notes in my service records that I had concerns with the transmission problems. I have sought an attorney. However, his suggestion is for me to take the consumer affair route first as he sees that the case is very simple. A preexisting condition is the responsibility of the car company to repair.

Its very convenient for me. It has very safe features that I look for in a brand. Very trust worthy. Ive been shopping this brand mostly all my life. It has never let me down. Air bands are countable. Seat belts are comfortable and so are the seats. Seat heater is wonderful because it snows a lot where I live. The back space is very useful. A lot of storage under the seats which is a big factor and helps a lot. Tvs so I can entertain my kids. Its easy to clean. Also, drives smoothly. Its able to fit up to 15 people which is a plus for my big family. I have kids with friends that sometimes I have to give them rides to school or to practice and its perfect for space.

The best brands that the car dealership has. They have different models in color and the colors are different from any other brand. It is good for the car. The appearance is good enough to show off to friends and family. The upgrade of this car is better if you only like to pay more for the car and it has better quality in the car. The brand has enough room for a whole family and for friends too.

Love this brand. There is such variety from cars, trucks, to SUV. They have every available upgrade you could also want and are happy to help you add and figure out what it is you want exactly. This is my favorite part - adding the things I knew my family would need. I love that you can add what you want to the car without a hassle like heated seats or a Bluetooth stereo. The built in tv in the headrest for my kids is perfect. Love how sleek and clean the look of this brand is. Theres always enough room for the kids as well as the groceries. Theres also plenty of room for the drivers and passengers instead of being cramped. And they have amazing customer service that is always happy to help when theres a problem or question.

My cars headlights is broken and I was trying to get an appointment to get fix. I was told that theyre busy and a service supervisor will call. I waited all weekend but never got a call from them. I called again but told me that the earliest appt they can give me is July 3 which is about 3 weeks. I explained it to them that I need it so badly because this is my only way to get to work but Jenny said that she cant do anything earlier than July 3. For just a headlight, I need to wait 3 weeks!!! My car is a lease and I dont want anyone to just fix it and will end up messed up. And besides, when they were doing the sales talk to convince me to get a car from them, the sales rep advise me that for any problem its better to bring it to them, that they have the best service. Freaking BIG LIE!!! Land Rover has the WORST SERVICE EVER. I use to have a BMW and this is the BIGGEST MISTAKE EVER to switch to Land Rover. I pay my lease on time and I dont deserve this kind of service. My safety is compromised and because of all this disappointments and frustration I ended up having the headache and triggered my hypertension. THIS IS REALLY NOT FAIR!!! So whoever reads this review, you better think million times before you get a car from Land Rover!

The Land Rover is very good and has great large suspensions. It is a very comfortable vehicle to travel with family and friends. It is luxury and with a lot of speed. I love it. It is very nice.

My 2008 Land Rover LR2 is been a bad vehicle. The cooling fan went out and the motor loses power. I almost got into an accident and every person that has this vehicle have the same problems and also the front air bags, theres something wrong with them.

Its my second purchase of a Range Rover. The first was excellent but the second is junk! The car (2015 Range Rover) was fine until it went in for the second service to the Miami dealership. It had normal service plus tire rotation, balance and alignment. It took 3 days which is absurd for 4-5 hours of work. They delivered it back to me and I drove it that night. When it reached 65mph it began shaking and I mean shaking apart. How could it go in perfect and come out a mess with 12k miles? After the second attempt to repair the problem, I was told I had an out of round tire. I was very confused. I called the tire manufacturer and they were more confused than me. They said for the sequence of what had taken place thus far, it was impossible. Still no smooth ride so it went in again. I started thinking about how when I accelerate from a stop into a turn, it seems that one of the tires jerks sometimes. This began when the car was new. When I spoke to my service writer, he had the service manager ride with me and just by chance it did the jerking motion again. The manager said it was normal traction control. Why did I dismiss it so quickly? Im not the expert is the true answer. Did that cause the out of round tire? Now it jerks all the time and shakes at 65mph and higher speeds. To make a long story short, Ive used the Lemon Law of the state consumer protection laws. The dealership had another attempt to repair but it has only gotten worse. I then met with the GM who agreed it doesnt ride smooth. Get new tires and bring it in for a trade was his advice. So I did and the deal for the trade was an additional $8000 and my lease payment went up to $2100. I just stood up and walked out. Thank goodness I saved every email to corporate, which by the way was worthless. 35 emails with proof of dealership lies, the invoices of five attempts, every text message and voicemail backed up with the AT&T bills, 3 witnesses and a law degree is the backup I have. The state and I will send a message to Land Rover loud and clear.

Technology is useless. I bought 2018 Range Rover V8 Aug 22 - April 22 the Screen has gone out over 10 times. Its been in the shop over a month. For $120,000 the SUV drives really well but the info screen is a rating of 0. The land Rover corporation in New Jersey is also slack so dont get excited on the rapid response.

Bought 5/16 from Maserati dealer. Brake issue note on we owe you form. Dealer bailed! Took to LR dealer had inspected - run out 3x factory specs. Drove to NY 1200 miles, paid another JLR and they said no issue. Called original LR Dealer in Fl., said may be some rust due to humidity and car stand in lot. Ok. Not go to used Tow Hitch in my tool storage area. Well will not lock. (Orange key cannot be removed) Turn Green LR key lock assembly, will not lock, so I can remove key. Called warranty company, they said not excluded part, go to dealer. Called dealer to see if they had part in stock ($700) tow hitch. There are four part number for these tow hitches. Long shafts/short shafts are newer.Dealer parts was too busy to see if available, dont want to wait for UK, who gets from India. So cant tow. My Cayenne Turbo, fast as hell, but designed to blow oil, like an oil burner when hammered! Thats the way it is. RRS was driven by a lady and very clean used car, has AJ133 V8 same as XF and good on gas (67mph 1700 rpms-23-24 mpg). Jag gets over 28, but lighter. Cayenne was 20 mpg unless hammered then 9 mpg, but 125mph a no brainer! Bummer Tow hitches dont lock up right and are a road hazard. Poor design, but hopefully dealer will agree this is a breakdown not wear and tear, since used slightly by prior owner.

I just purchased my 3rd Range Rover and after 3 weeks (1.5 of which it was in the shop), I am getting rid of it. I have been driving for many years and am a competent, confident driver. Or at least I used to be confident. This car stalls WHILE DRIVING, stalls while stopped at lights, the doors open while driving! This is the worst experience Ive ever had with a car, Ive had nightmares and Im scared of my family using it to drive anywhere. Oh yeah, and when it stalls, it stalls in DRIVE and then the cheap knob/gear shifter sticks and there is NOTHING you can do to put it in park to restart the car. So there you are, in the middle of the road/highway/busy intersection with your high end car looking like an idiot and fearing for your life. Ive been a RR gal for 20 years. Theyve lost me now and Im going to warn anyone and everyone. I cant believe there arent any class action lawsuits over this.

Unfortunately, since the time I bought this car (end of September 2018) I had many issues with my new Land Rover Velar 2019. First issues were mostly electrical (screen not working, error messages while being stopped at a red light, back camera not working, etc.). I took the car in two opportunities and they explained these cars usually need software updates. I thought I should not waste my time taking the car to the dealer but did it…. I also had a weird noise with the brakes. They had to change them. Then I had to take the car for the Annual Service. They checked everything and in less than a month, my engine light was on! Took the car AGAIN and they said it was another engine software (not sure why no one update this when I took the car for my annual service?). But after taking the car 2 times, in less than a month my engine light went on AGAIN!! I was so upset and frustrated. The dealer suggested me that I contact Land Rover Customer Service for a Re-Purchase, as it’s obvious to me I have a defective car… After talking to someone for 38 minutes, she asked me many questions about my car, even if I have already paid for the car which we did, she simply said my case didn’t apply for re-purchase. She didn’t explain why or what was the criteria. Her only “solution” was for me to keep taking my car to the dealer. What type of solution is this? I asked to talk to her supervisor. She said he would call in the next 5 hours which he didn’t. He called passed the 5 hours and left a message saying I should follow this with the customer service representative, like ignoring my request of talking to him….I’m EXTREMELY DISAPPOINTED WITH LAND ROVER CUSTOMER SERVICE. My advice is: if you want a car that works and is reliable, PLEASE don’t buy this car. It’s gorgeous but it’s not reliable and customer service will not help you at all. They will just send you to the dealer and you will waste your time and money taking the car for service many times.

This is not in my character to post negative comments online about something that I like (I absolutely love my 2013 Range Rover Evoque) but I was advised by a manager at a retailer that this was probably my best bet to get some sort of explanation for the recent sub-par treatment I have been experiencing from Land Rover, in particular the Huntington, NY location.On 12/15, my fiancé and I were driving when a message on the dashboard flashed and said that the front left tire needed air. So my fiancé went ahead and attempted to put air in the tire. When he unscrewed the air valve, it broke, causing the tire to become flat. We ended up putting the spare on, which caused another message to pop up saying that there was a fault in the tire sensor system and because this happened at 2300, we decided to call the dealer the next morning.On 12/16, we called the Huntington dealership where we bought the car and were told that the next appointment would not be available until next week. We called several other dealerships that day and even explained the urgency of the problem being that we work 40mi away and did not feel safe driving on the spare. We were told that there was nothing Land Rover can do for us. My fiancé explained that we are being forced to look into other options to get the original tire repaired because we cannot wait a week, and again we were told theres nothing they can do, but give us the next available appointment. We ended up getting the original tire put back on, but the dashboard kept reading that there was a fault in the tire sensor system.My fiancé then drove the car for the scheduled appointment, and waited for the problem to be fixed. However, when the service men told him that it was ready, the dashboard kept flashing the same message. He told them that message was still there and the mechanic impolitely told him to just drive the car 5 miles and the message would go away. After driving for 10mi, the message stayed the same and he drove the car back to the dealership where they decided to give us a loaner and further look into the vehicle.Now today 1/4/17, Land Rover Huntington calls my fiancé to tell him that the service that they provided is not under warranty and we have to pay $400. I called Land Rovers customer service, and spoke to a representative that told me that tires are not included in the warranty, and that because of the recent holiday season there was limited availability for service. Two things wrong here: 1. it is something wrong with the sensory system not the tire and 2. there is no need to justify unsatisfactory customer service. Im very aware that we just celebrated a recent holiday season not to mention my birthday on 12/16, when I had to initially deal with this nonsense.Unfortunately, I am nowhere near my vehicle to look at the specifics of the warranty, but I will say this: this has been one of the most insulting and dismissive customer service experiences I have ever had. I was really looking forward to stay in Land Rover family and eventually upgrade to a vehicle for a growing family, but this service is absolutely deplorable. My mother who is the owner of a Mercedes Benz has never heard of such treatment with her company and here I am being subjected to this level of service, for what is known to be a luxury vehicle.

I purchased my very first Range Rover Sport this year and with less than 5 miles on it. I finally took a road trip and let than halfway to my destination remind you all highway. The car started leaking antifreeze. Im so disappointed in this car and now I have to contact my car insurance and file a ** claim. WTF!!! Sounds like poor workmanship to me.

We leased a 2018 Range Rover Sport in September of 2018. The car had around 3,200 miles on it because it was used as a service loaner (which our salesman found odd) but they sold it as new. We had issues the day we purchased the vehicle. It wouldnt let me sign into the InControl through the car. It gave an error saying it was their issue and it would be fixed. So we figured this happens with technology and gave it 24 hours to see if the issue would be resolved. It didnt resolve itself.Then two days later the climate screen goes black. Its now almost February 2019 and the climate screen still goes black after 4 service attempts and multiple updates, part replacement, etc. Weve also had two occasions where the car put itself into Restricted Performance only to find out a hose collapsed and needed to be replaced. Then the dealership didnt reset the adaptations and it did it again less than 48 hours after bringing it home so I had it towed back to the dealership.Theyve also already replaced one of the air compressors for the air suspension and I feel like they already need to replace more as Im still having issues with it. They had it for over a week and we are still having issues. Im extremely frustrated with this car and Im even a little scared to put my kids in it and drive it because I never know what kind of tech error is going to happen next.I will never buy one of these vehicles again. At this point I just want my money back to pretend like it never happened. I cant spend the next 3 years with this car taking it into the dealership every month to get an update that may or may not fix the issues Im having. Dont even bother with corporate. Some of them are really nice, but they dont get back to you in a timely manner. In fact, Ive even been hung up on when I was talking calmly but expressing my frustration. Super unprofessional to deal with. They also take WAY too long to go through the Lemon process. I would not recommend this car. They are very pretty but have one too many issues.

I ordered a new 2017 Range Rover Sport. I waited over four months to have what I thought was the car of my dreams to be built. The day after I took delivery, I was back at the dealership because the navigation didn’t work. My car has been into the service department 7 times. Initially, the car would alarm when getting into it, saying the car was not put in Park. I took pictures to show the car was in park each time, but would sound off when I would get back into the vehicle. This was ultimately resolved with what they said was a software update. I have an iPhone 7 that works all the time, including with my 2008 BMW. The phone does not consistently connect to the Bluetooth. A call will go out or come in, but neither person can hear the person on the other end of the line. The navigation does not connect. My last time in, I was told it might be my phone. There was nothing they could do. Software was up to date. This was after the entire Infosystem has been replace for the phone not working, the media not working, the navigation not working, and the entire screen going black for no reason at all. After contacting Apple, they confirmed my phone is not the issue. After countless trips to the service department without resolution, I requested Land Rover buy back the car. Even though they have at least 6 service records, they replied they have looked into it, and my car does not qualify, without a real explanation. I have now submitted my complaint to the BBB. I cannot imagine a luxury 2017 vehicle is not compatible with a phone that’s a year or so old. It works perfectly fine in every other circumstance, including the Bluetooth in other vehicles.

Worst car EVER!!! Buyer be warned. My car has less than 20k miles on it and Ive had more recalls on it than I can count. Its been in the shop constantly. Transmission has blown so many times - once in the middle of a 4 lane highway going 60 mph. Thank God there was a barrier next to me. Electrical issues. You name it. I had an extremely rude employee that I sent a complaint about to the company. They didnt even have the decency to respond to my complaint. For a car I spent over $50k I expect decent customer service.Im a physician and Ive told every colleague I know to absolutely stay away from this terrible brand. I get asked many times how I like my Evoque 2015. I always emphatically tell people to stay away its a terrible, terrible car made by a terrible company and you can get something way better for the same price (or less). And you will feel like an actual valued customer. I cant stress how incredibly awful RR is with customer service, quality of product, and overall attitude towards their customers. DO NOT BUY OR LEASE THESE CARS! You WILL regret it.

@LandRover_UK. Purchased a Brand New custom build Range Rover Autobiography. #JLR vehicles are a death trap Above & Beyond! #RangeRover vehicles are plagued with so much manufacturing defects, electrical problems and engine overheating issues! Im pretty sure I didnt ask for these extras on my £100k plus Custom Build? JLR THE WORST CUSTOMER SERVICE ON THE PLANET. The level of service received from Listers Solihull, Lancaster Erdington, Marshall Peterborough dealerships and JLR Customer Relations has been dreadful. #JLRDEATHTRAP #JLRPlague. **

Range Rover, less than a year old, was broadsided by a red light runner (no injuries). Eleven months later, its still in the shop being repaired due to delayed parts shipments, wrong parts sent, and complete lack of interest by Land Rover in any customer assistance.

After owning this 2022 Land Rover Defender I have problems. The camera have a red box around the screen and my backup sensors and front sensors do not work. I have to bring in to the dealership but I’m on vacation in Cabo San Lucas for 4 months and there’s the problem. Won’t reimburse me on trip protection because the car is drivable. The closest dealership is 1056 miles away 1 way. Also there are a lot of noises coming from the driver headliner by the grab handle. If you pull down the noise goes away. In the back also there was a noise and I put some tape on the problem area and so far the noise has not came back. You would think on a $91,000 car customer service would help you out better.

I was always told that these are good vehicles. Just very costly to fix. I went ahead and purchased the Rover anyway, and took a chance. It ran good for 5 months, engine light came on, had it looked at and it would come on randomly. Never could get it repaired correctly. I then was driving in a mountain area here in Colorado, when I heard a heavy thumping from underneath the Rover. Got out in the snow and ice and realized my front drive shaft broke at the u-joint which are machined on by a press. When it was flopping around it hit the transmission housing and cracked the pumpkin. So when the front drive shaft went, it also took out the transmission. IM now driving a Volkswagen jetta that I couldnt be happier with while the Land Rover is sitting out back collecting weeds and dirt wondering if I should even fix the damn thing. IM very disappointed with the Land Rover title.

While driving home on a very cold night, the seat heater in our 2003 Discovery burned a hole in the drivers side heater. Research shows that this is not the first time that this has happened to Discovery owners. We bought the car new and I loved it until now. I called the Land Rover National Headquarters and was told that they would look into it.

2009 Range Rover Sport HSE. Handling is not great. For the amount paid the suspension could be much tighter. The SUV electronics does not fare well in temperatures under 20 degrees f*. The engine runs great and feels extremely safe. Overall this suv is really about the looks over the functions. Lots of things have gone wrong and thankfully we have a 140k warranty which has been used A LOT!

This is our 3rd Range Rover Sport. We have loved our previous 2 and they were great and trouble free. Soooo, we bought a 2019 Range Rover Sport Super Charged 3 months ago.... What a nightmare it has been. I hold my breath every time I start the car to see if the radio will work, I have had the alarm system just go off while in the car (that was fun)... The screens that show everything go off, the alarm on back up system went on and would not go off. The air conditioner has air coming out of it that is barely cold part of the time. I could go on. My car has been in the shop 4 times already and twice the dealership has had it for over a week.I thought maybe it was just my car, but yesterday the dealership gave me a 2019 Range Rover as a loaner to drive. So this morning I start it up and guess what???? No radio or any control on the middle dash are working. Just black screen.... What is going on Range Rover. If Kia can make a car for $20,000 and they work perfectly why cant Range Rover make a car that we paid over $100,000 work????

It is a very unique vehicle. Runs smooth and has great electronics inside as well. Very keen to high speed and great performance. It has blue and black covering on it, has rugged tires, dim lights and great gauges. It has very sturdy, safety tested body as well. It has a great design of smooth texture interior, and has silk on the roof top and dim windows. I added hydraulics and blue lights to make it look cool and added cherry color to the top of the hood to give it my own unique design. It holds up to 6 people comfortable with ample leg room and great arm stretch, and it has a place to put ear plugs so passengers can listen to music. I would tell my friends and family about this vehicle because it gives off a great look and nice ride.

Range Rover sport HSE 2010 - As I read some of these reviews I realize that this scam bags at dealership did not disclose that these cars had to be recalled. I bought mine at November of 2010. Within the first month my navigation and center council kept on shooting off. They could or fix this even though the tech from England tried to remotely fix this. After thirty days they replaced the entire wiring and later on I sue and won 8k. Then I see the same violent leak and it was water pump and I have this again after 4 years. Then the gauge in the gas tank broke/stuck and I was left in middle of highway. Beautiful car even after 4 years but crappy workmanship. My boomers are coming out and body shop is telling me he does not like to fix it as any time he touches these cars something else break and does not worth for him.

Its a very nice looking vehicle and I love the features it has on it. I wouldnt ask for many extras. Also, its roomy. I really enjoy how comfortable it is and how it rides. Dont have to worry about it being all crammed and can have a great relaxing one. It has all kinds of options and was upgraded to the most and I would love to buy another if I needed one. I really love mine and wouldnt buy any other kind. A very good ride as it is and I would tell everyone to try it and tell them its one of the best out there.

Our 2010 LR4 HSE has had problems from the time we drove it new off the lot too numerous to cover here. Constant problems with the electrical system that no one can seem to figure out. Sometimes the ignition works and everything turns on, sometimes not. Problems with sensors and indicators just not working right. Maintenance is frequent and expensive. Brakes need to be replaced every 6-8 months and usually the rotors too due to soft pads and thin rotors. Water pump broke which shot water everywhere and shorted out alternator, battery and electrical system.More recently, only 8 months after coolant system service vehicle overheated due to cheap composite plastic pipe cracking causing sudden coolant loss. Temp gauge was reading normal and no indicator lights went on. Caused significant damage to engine which now needs to be rebuilt or just replaced. Havent decided. Local dealer service is terrible and corporate customer relations are even worse. Have had most every other luxury brand but nothing even comes close to the problems and expense of our LR. Never again.

Love them. And even all cars are test drives fun. I really liked the type of all terrain vehicle that this brand provided and hope again to buy another one sometime around the spring time test drives. The appearance is amazing. This car is very good for rough ground and mountains. There isnt so many upgrades on the Land Rover but its still a really good car for anywhere. Have already recommended it to many people such as my friends and family. The gold version is very hard to clean and I really dont recommend it to anyone.

Recently I purchased a used Range Rover with 93K miles for my wife. In unbelievable mint condition on the outside, I had issues from the get go with an oil leak and a few electrical problems that kept the vehicle in the shop 4 out of the first 8 weeks of ownership. Scary to say the least. Fortunately, the previous owner had bumper to bumper coverage and Land Rover of Tulsa covered all expenses and got the ride in great working order. **, service manager, did a phenomenal job of taking care of myself and my familys new ride.

The 2014 Evoque Range Rover is an accident waiting to happen. Recalls to updates to not understand how this car is supposed to run. For an higher end car it does not hold true to quality. Car has 76,000 miles and told its needs a new transmission for $24,000 which is the value of the car. Car stalls when on highway, car stalls when out in gear. Higher quality parts do not last longer than any other car. Problem after problem. Worst car I have ever owned from day one. You dont know if its the eco turning car off or if its stalling.

When driving Evoque and compress the gas, the car stops suddenly and dies. He was already out of service and replaced the fuel pump of the second tank. After 1000 km, the same problem, suddenly standing in the ride, life threatening. With the service is hard to do because they do not believe. Never again Rover ever and ever. Very awful service, poor support. This is NOT a premium brand car; this is a very bad car, for my opinion and experience.

I was looking for a car that was luxurious yet practical and Land Rover had everything that I was looking for. They had amazing variety of luxury cars that met different needs of successful people at great prices. They have cars for everyone. Their cars come with so many features you would expect to receive. I upgraded my car to fit my life and there were so many options. I chose the one that I felt was the most reasonable for my money and I am satisfied. In my Range Rover Sport, the passenger capacity is perfect. I do not have children, so I do not need as much space but they do have other models to accommodate that though.

BUYER BEWARE!!! Horrible Customer Service, rude, intentionally evasive and misleading!!!! Discounts quoted changes without explanation hoping the buyer won’t notice. When asked they lie, become evasive and simply make it hard to do business with. Be careful when dealing with Seth and Devin.

My Range Rover Sport April 2018 sustained a minor rear end shunt on the 14 May and since then the vehicle has been off road because the tailgate will not remain closed and Land Rover cannot provide a replacement or indeed give any indication of when the relevant parts will be available, I know they are called off road vehicles but this is taking the term too literal. Should manufacturers be allowed to sell vehicle and then fail to keep them on the road due to lack of back up. Don’t buy a Land Rover.

The car offers DVD, good size video screens, the power is magnificent, for towing anything is the best. It is high-performance and the HSE. It has InControl smartphone app integration and it offers Driver Assistance package, includes a lane-departure warning system and 360-degree parking sensors. It also include standard satellite and HD radio across the lineup. You have to drive it to experience. There is enough room for both the passengers and the luggage you carry. It is suitable for the family, small to large, sitting area gives enough leg room for the tallest, and seats recliner positions good.Mine is the old shape but does not differ from the newer shapes, as the most features are the same, the electronics, the in-car entertainment is the best, and space for luggage. I could upgrade certain features in the car like your motor plan, and the main onboard computer. When you buy it new, you can select own color, size wheels and much more.

I was very satisfied with my purchase. I also loved the salesman who sold me the car. I had it customized to my specifics and was very happy about it. I would not add any specific details as is looks great. Im very happy with the look of the car. The size of the car is very huge and very comfortable. I would definitely recommend this car to others because of the size of the car. I really do love and enjoy it very much.

Bought a new 2012 Evoque in August if 2013. Early on had a bunch of minor issues (pillar molding making noise at speed, headlight issues, etc.), but loved the car beyond all that (Colima Lime, just the color alone made me smile). About 2 months ago, at 82,000 miles, the engine cut out and could not get it restarted. Thought it was a battery issue and had it towed to a mechanic friend of mine. Within an hour he told me that it was a failed timing chain and that a new engine would be needed. I contacted Land Rover to see if they would cover this even though we were out of warranty. I was instructed to take the car to the closest dealership for inspection before they would even consider the case. It took 5 weeks for them to diagnose the problem as a broken timing chain, but still could not tell me the cause. I provided LR with all the maintenance records. Another 2 weeks went by and they declined to help. When I asked why, I was told that I did not maintain brand loyalty by getting oil changes elsewhere. That has got to be the lamest excuse I have ever heard. It was never a money issue because I always used the highest quality synthetic oils and did oil changes about every 10K miles vs. the recommended 15K. The nearest dealership is an hour away and it’s not always practical to go there. Besides, I have had many vehicles with 100K+ miles on them and did oil changes at the most convenient place, rather than the dealership...never a problem. I am now stuck with having to pay almost $16K for a new engine and the gentleman who declined financial assistance is not willing to even speak with me to give me a better explanation than oil changes not at LR. From reading all these reviews, there does seem to be an issue with the Evoque engine, as they tend to fail right about the mileage mine failed. And from what I read, some of these people even serviced the car exclusively at LR, so it’s not the aftermarket oil & filter BS. Its not even the money that gets me upset, it’s the complete lack of customer service. I mean, it’s $16K...thats the cost of a new car. Couldnt someone take a few minutes to call and explain why they arent willing to help. I am not giving up...gonna try to reach as high as I can, maybe even the company president, or just go screaming to the media...who knows. If anyone has had luck getting to some higher-up, please contact me. Perhaps as one of the posters said, might be time for a class action lawsuit. The bottom line is that they lost a customer. We were about to buy a Range Rover Sport, but thats not happening now. I should have known better to start with. Land Rovers have always had a reputation for being a beautiful car which was extremely poorly built.

We purchased a Range Rover Sport in March 2015 and we have had issues since we bought it. License plate fell off while driving 3 times even after we took it back on day 2 of owning it and they said it wouldnt come off again. That was fun to find. Week 3 of ownership the check engine light came on. Took it in to have it serviced and was told it was just an oxygen sensor and they had fixed it. Week 4 of ownership, check engine light back on, back in for service for 3 days and they said they fixed it but may need to order an oxygen sensor if it comes back on. Week 8 of ownership I was sitting at a stop light. When the light turned green the car would not go and showed a display of put in drive (or something similar), the car was in drive. I had to shut the car off and it still wouldnt engage in drive. I put the car in low gear and got it off the road. After a little while I started the car and it went back in gear. Called the dealer and they said it would have to go completely out for them to be able to do anything and that it must have been a glitch. This happened 3 more times. Week 12 of ownership display wont respond to touch until car is off and restarted.After 6 months of owning the car the coolant low alert shows up and the check engine light is back on. Back in for service. They change the oxygen sensor and tell me that my water pump needs to be changed and that my car needed an update that would fix the display issue and the car not going into drive. Went to dealership because my car is in for service again. Thought we would trade it in to get rid of the thing. They say they cant certify it is a pre owned special because of all the issues and it will take them forever to get the issues fixed. Im losing money. An $80K car should last longer than 6 months. Why should I lose money when the car they sold me is a POC? Land Rover should pay off my car and give me back my down payment in full. I was warned that Land Rover wasnt the quality that I was looking for but I liked the car and decided to give it a chance. I learned my lesson the hard way.

They only offer three models. We went with the LR4 because it had the third row but I wish it had more options for the price. I love the third row. It seats my entire family comfortably. Some third rows feel like afterthoughts and the passengers are squished in but the LR4 avoids that nicely. I also love the four wheel drive options, the cooler in the center console, and the automatics wipers. But I wish they offered DVD screens in the backseat. Also, Land Rover doesnt offer as many upgrades and personalizations as other luxury car brands but what they do offer is top of the line. The leather seats are better than other car brand leather seats.

Land Rover offered me a coupe and a minivan. I was happier with the minivan as me and my family needed something nice to start the new year due to our old car breaking down. My wife and I love the appearance. I love the new doors, tints, motor engine, exhaust speed. Everything about this car screams bad. I also love the amount of space this vehicle offers. It is ridiculous but needed as I have a large family. It is a very useful car and will stay in our family lineage for a long time. We will continue to buy from the vehicle manufacturer also so thats very nice. I will probably buy one for my cousin on his birthday.

I bought this truck used over 4 years ago and couldnt be more happy. Had a couple electrical issues which required changing fuses and had to replace air bags, but that has been all. It is a gas guzzler but overall dependable especially in the winter. Parts are costly due to being foreign, but can find on internet cheaper.

Have a Range Rover Sport- bought in August 2014. The car is 6 months old. The car door handle has fallen off. Range rover claims it is not a warranty problem. Poor customer service. A high end vehicle like Range Rover should stand behind their product. A car that is 6 months old should not be missing a handle!!! Nor should I have to pay out of pocket to get the handle replaced as it should never have fallen off in the first place. Dealership told us they have had numerous cars come in with this issue. A defect in the car??? Maybe Range Rover should stand behind their product and not tell customers that its a wear n tear problem. Not when the car is NEW.

In 2015 I was one of first 20 people to order the Discovery Sport. I was so super happy on getting this SUV, until 1 year later the problems began. Problems I had: Front door creaking sound, exterior strips and trims came loose, crack in passenger side rear quarter window, trunk not closing evenly, AC foul smell and replaced water pump, radio/clock issues, front passenger door not opening and alarm turned on for no reason, break sounds, drivers seat back panel coming detached, and last and worst problem was the transmission failure. That did it for me! In 2 years time the car stayed in the shop for 45 days. I opened up a claim through the manufacturer and the best they could come up with was, We will compensate two months of payments and did not approve a buyback. That is not good enough. I no longer feel comfortable in driving a lemon and wont buy another car through Land Rover.

I am an old customer of Land Rover since years and I was really satisfied with the services I got until now. An incident occurred where my car caught fire suddenly and it caused damage to my car. Thankfully, nothing happened to the passengers seated inside it, but the front part was completely damaged. The car is under warranty and has also been given for servicing on time. There was no fault with the car, but the sudden fire did take us all by surprise. Luckily, the door lock worked and the car opened and we could come out and stop the fire. I am a proud customer of Land Rover since years and this is my car of this company. I have a Range Rover sport and two Freelander 2. The car which I am talking about here is Freelander 2, which I had purchased around 2 years back. The matter has been reported to the authorized dealer, but they are little slow I guess. It would be nice if you could contact me through my mobile number or the email address provided by me or you could also give me a contact number where I can talk about this issue. Im having problems without my car and it would be nice of you if you could do it at the earliest possible. Thank you!

The variety of the car is straightforward. It is good at travel on the land and road. Its a family car that is easy to drive and have a four load that can hold four people for great outings and road adventure. Great for trip where you want to get away and enough room to hold your stuff. This car has it all. It comes in a lot of different colours that and four gear steering, a leather seat that hold against the weather that nature bring plus a GPS that tell you where you need to be. It has a radio of the high variety.

Our Range Rover Sport 2015 with 47,000kms under 3 years old goes into limp mode and JLR service says it needs a new engine. Although still under warranty they refuse to replace the engine, firstly they say we put the wrong oil in it...this is tested and proven incorrect. Next they say warranty is refused because you cannot supply the entire service history (we purchased vehicle from an auction). We finally track down the original owner and provide the entire service history which is in the perimeters of warranty terms. Still JLR press on for statutory declarations and proof of genuine parts.This goes on for 8 months while JLR try their hardest to squirm their way out of honouring the Warranty. After 8 long months without our vehicle and being treated with distain by JLR Customer Support we finally got a new engine which we were always entitled to. In summary nice comfortable car to drive but will Never buy another Range Rover or product from JLR...Pick up your game JLR, build vehicles that last and have a really good look at your customer service practices.

I had a 2006 Range Rover Sport HSE. I loved it! At about 90,000 km, I started getting intermittent reduced engine efficiency warnings that began to result in low speed stalls. Check engine light occasionally would come on as well. I had my mechanic replace several sensors. Then I took it to the Land Rover dealer (in the next city) who diagnosed a mass airflow sensor as the culprit. This was changed but it kept reoccurring. More diagnostics (and the money associated with that) and resetting of the codes: same mafs but nothing was wrong with the sensor! Land Rover was unhelpful and quite frankly, disinterested. I guess the repeated cost resetting charges were making everyone happy (except me). So, I bought a 2013 Ford Explorer, a great vehicle at a half the cost, same great cargo space, better ride (!) and a more accessible dealer network. Its a great truck.Im very disappointed in Land Rover. I currently have a Mercedes E-class which Ive had for almost 10 years without any significant issues, as well as a summer-only 5-year old Porsche that has cost me only oil changes. I dont mind spending money on vehicles, but I wont be loyal to a brand that cant fix their own vehicles properly. Good riddance, Landie, forever.

Memphis, Tn. Bluff City Range Rover. Very dissatisfied!!! Drop my vehicle off to get some repairs done on July 10, 2019 for (REPLACE BOLTS/RESEAL EXHAUST LEAK. I received a phone call from Mr. ** my service rep. (very nice guy) on July 15,2019 informing me my car was ready for pickup, he also stated that they find another leak that’s going to cost me 4,953.32 total for a new (TURBOCHARGER) after 5 days with my vehicle. Only with 104,000 miles on my Range Rover EVO 2014. I ask ** why they see this when I got the diagnostic done. (Paid 150.00 for diagnostic) I was told to fix the problem that it would only cost me 527.98. At this point, Im like, Are you serious sir. Ok I get to the dealership to do the test drive with Mr. Mike ** on July 16, 2019. While I was driving my vehicle didnt sound no different than when I dropped it off.I ask Mr. Mike why do Ive pay for something that I to still take it to somewhere else to get repairs done? He said, “Let me check on this for you. Because you shouldnt have for the service.” Mr. Mike was very courtesy. By this time a hour has pass by, then Mike approach me again stated his district manager said that I will still have to pay for the service, due to the labor. Wow! Why paid for something that the same problem that you stated you would repair, that’s still not fix. REALLY! 2 hours has now pass by, I ask to speak to Mr. Dennis **. I went into his office and ask him why pay for something that’s still not repaired. Mr. Dennis said in front of me and Mr. Mike because of the labor and also they find another leak, once they got to the part on my vehicle. He once said again the guys has to get pay for the labor time. But my vehicle is driving with the same sound from when I dropped it off.I told Mr. Dennis it sound like you more concerned about the money than the situation and not the relationship as a long time customer. Why pay for something that you didnt repair? At this point I said a few words to him, paid and went on by way. Very horrible situation. Mr. Dennis had not concerns at all. Very Rude in the way he spoken to me. His main focus was money/labor! Ive begin coming to this location since 2015. No problem at all with customer service. It was a COMPLETE RIPOFF. I wonder how many people get ripoff daily here. 2 hours 30 mins and he took my money with a unrepaired vehicle. Spoken to several of mechanics. They said to me this doesnt sound right at all. I dont think this is a bad place--just a HORRIBLE GENERAL MANAGER. Mr. Dennis rob me with no mask on!!! Fighting now to get my funds back. I pray you make this right. Upset & disappointed

The headrests in the 2015 Range Rover are not designed properly. They are tilted to push your head in a forward position, and cannot be tilted backwards enough to be level with the seat. They are extremely uncomfortable and causing neck aches, for both driver and front passenger. Land Rover was contacted but said there was nothing that could be done. I did not have that problem with my previous two Range Rovers. I do not have this issue with any of my other cars.

The car is amazing! Its very standard but I havent really had any problems with it so far. It helps me get to the places I need to go without a hassle. My mom loves it! The color has a nice feel to it. I would recommend others to try it out and see if they like it because its a very good car and I dont see many people with it. Its very spacious and when I need to I can store things in it. I can have up to 5 people in the car. Its a very reliable car. I have had to put new tires on it just to keep it fresh. Overall I havent had too many upgrades but I would like to change the color up just a bit.

My Jeep Cherokee has a nice appearance. Its black and I received several compliments about it. It has 4 wheel drive which has been handy when it snows. It seats 4 people comfortably but can hold 5 people. We took it on a road trip over the summer with 5 passengers and it has not given me any major problems. We spent 6 hours on the road and everyone was pretty comfortable. It is a good vehicle.

Land Rover has excellent variety with great customer service before and after the sale... Had to call a few times with minor issues and they even once came to the house... Just wish the oil changes and maintenance was quicker... But overall it was wonderful. They offered more variety than most dealerships, a great service package and warranty, and easy options to finance. Also, they allowed me to personalized my Land Rover to fit my personality... I have 3 kids of my own and 4 step kids and needed a vehicle to seat us all if needed and this fit. Perfect... and would buy again.

Omg omg omg... Ill be honest with everyone, they are nice looking cars but whatever you do... DONT and I mean dont waste your money on a Range Rover. I bought one and took care of it like it was one of my child. These cars are horrible, the maintenance on them is non-stop. I mean these cars are garbage and the service fees are wow, I mean you can spend almost the cost of the car in two years of maintenance. My truck was worth almost 20,000 dollars and in the end I took it to the dealer and handed them the keys after it broke down and I swear to you I told them this is my car abs, this is the keys to it and this is the title and gave it to them and walked out.As much as it hurted letting it go cause of the money I spend but in the end it was a relief, Range Rover is a piece of **. Excuse my language but please think twice before buying a Range Rover, the car will put you in big debt. Oh Lord I can tell you so much about my truck it will take me days explaining it, and I swear to you its not just me. I have a family member and also a friend that are crying worse than me. Please please whatever you do... DONT BUY A RANGE ROVER.

Updated on 01/23/2020: Leased brand new 2017 Land Rover Discovery HSE TD6 AWD. Family of 6 so we need to have the third row and this vehicle promised to combine comfort, reliability, and luxury. None of those things were true. The vehicle was delivered to us with the interior drivers door panel detached and hanging from wires. Windows would not open and radio/information panel acting weird. Problems were repaired only to have water coming from upper center console leaking into cabin two weeks later. 10 days to repair. Few weeks later car starts to surge and vibrate loudly when we travelled more than 65 miles/hr. Another few weeks of repair. Over the past 26 months of ownership problems have ranged from the annoying to the absurd: -leaky windshield/sunroof (3 times repaired and still leaking) -electrical glitches with entertainment console -hood cable snapped twice - one time the vehicle would not start because I had to add DEF fluid but couldnt open the hood to add it! -car found dead and unresponsive on driveway needing to be hauled away by dealership on a flatbed because they couldnt even open the doors (never was given a reason as to what caused this other than theyve never seen this before) -defrost fan screaming when turned to max (blower fan changed out twice) -vehicle groans after 65 miles/hr and the noise is so loud the driver and front passenger need to raise their voices to speak to each other (problem still exists even though weve taken car in 6 times for repair - service says they have no idea) -windshield wipers messed up -whistling noise in cabin when on highway - service cant find air leak-condensation inside cabin every day making everything moist and stickySave yourself the hassle and aggravation. Most frustrating, annoying vehicle experience Ive ever came across. Dealership was zero help and never proposed any solutions or resolve. Ive spoken to the general, manager, service manager, sales team and they all shrug tell me ride out my lease. I personally contacted Land Rover and expressed my distress on this and they spent 2 months researching this only to come back with the obvious that the vehicle is a dud. They agreed to purchase the vehicle from me (now only 11 months to go on the lease and most of the negative equity has been paid for by yours truly) BUT ONLY if I purchase a new vehicle from them. So I guess they figure they can treat their customers like crap and then try to force them to get stuck with another one of their crummy vehicles and do it all with a smile on their face and make it seem like they are doing you the favor. Screw Land Rover. Visit my site for more **.Original Review: Purchased a brand new 2017 Discovery HSE Diesel and it has been the worst vehicle. I’ve never written a review before but the public needs to be warned about these vehicles. Problems range from the annoying to the absurd. So far I’ve dealt with leaky windshields (yes, three times), leaky sunroof, water coming into the center console, door panels detaching from their clips and hanging by wires, electrical glitches that get “fixed” by magical updates which require 3 days in service, hood cable snapped twice, car battery dead even though car locked and sitting in driveway with no lights on (had to be hauled on flat bed - service department says they’ve never seen that before and no cause found but took them 3 weeks to get the car back to me), windshield wiper issues, acceleration issues in cold weather, surging when speed hits 60 km/hr, no heat, defrost fan screaming when set to max and I’m sure half a dozen other issues that I’ve forgotten. Save yourself the pain and anguish. This car has spent months in service. It is the worst vehicle made in the last 2 decades.

I have the following issues with the car: Engine light with decreased engine performance, multiple warning lights going on, failure of the heating system, and more. In the last year, I brought the car in at least 4 times and each time the car was returned to me not fixed and all the service personnel said was Drive it for a short while and it will work itself out. They charged the warranty repair insurance each time and fixed nothing. Most recently, I brought it in yet again for all these and for NYS Inspection. After 3 days in the shop - the dealer/service personnel returned it will all the warning lights and the heat still not working - said, We dont know whats wrong and we cant fix the car and we cant inspect it because of the warning lights. I said, But you are the dealer, you sold me the car, it is still under warranty, so what are my options? They said, We have nothing to say and we can offer you no solution. Complete incompetence and rudeness on top of that. I also suspect this is their business practice - to take in cars to the dealership for repair - bill the warranty service, not do the said repair and hope the consumer does not come back.

Its flat out amazing. The s and r series are awesome. They are of high quality and design. Also recommend the a series as they have back up rear cameras, automatic breaks and wifi. Outstanding. Every single detail is beyond perfect. The leather throws in luxurious class combined with state of the art tech. Also the paint finishes, tinted windows and turbo are grey. I got a wheel drive and traction emergency roadside assistance, first aid kit, concealed storage, gps tracking, beats audio system, and hyper LED headlamps. Also, most Rovers have a enough room for a small family of 5. Its roomy and comfortable for all to enjoy perfect for road trips and family outings.

Purchased a new Ranger Rover Autobiography 2.5 yrs ago and from the first month has issues. Now been back to garage 25 times - 5 roadside assistance - servicing massive issue with failure to fix the issue so returning back into garage. Jaguar Land Rover fob you off and simply ignore your questions and concerns. Harwoods dealership told me to go and buy another brand as I clearly am never going to happy with the car. Its quite staggering. Now just finding out I am one of many. Wish I was aware of their unreliability before I purchased. Now stuck with car or facing a massive loss. NEVER BUY A CAR FROM JAGUAR LAND ROVER OR HARWOODS.

SUV which you need where I live security system and easy to drive. They are reliable and drives smoothly on all types of road. Can go off roading with it. They have great features like warming seats, window defrosting, heated mirrors, anti-lock breaks, four wheel drive, traction, and great tread on tires. You can get any color they have available, satellite radio, mud flaps, running boards, inside carpeting, color of seats. Has three rows of seating so you can take the whole family out on the trip. If you are going on a long trip so comfort is not going to be a problem for anyone.

I have been driving Land Rovers in my family since 2005 and exclusive owned 5 products so far right from LR3, LR4 and most recent Range Rover sport diesel 2016s. Purchased my first Range Rover sport in May of 2016. The car spent more time in the dealership due to transmission issues and leaks on an ongoing basis. I traded the car for another Range Rover Sport TD6. After about 1000 miles transmission fluid started leaking and could smell smoke in the cabin. Minor leaks but continuous. Dealer took the car in twice to change out various seals. However leaks continued. Car has been at dealership for over a month. Dealer lowered the entire transmission and determined that the transmission fluid leaked through the material of the transmission housing. The material is porous and allows transmission oil through its walls. So dealer order a new transmission for a car now at about 2000 miles.There is major issue with the material of construction of the transmission and is quite unsafe in my opinion. I have asked for a full compensation through dealership and Jaguar Land Rover North America. The response so far has been very slow both from JLR North America and the dealer tells me that such things take time to resolve. Meanwhile I continue paying for the car. My main concern with the car is its reliability and safety. I am still waiting to hear dealer and JLR North America. I will update post as issue gets resolved. Meantime any advice highly appreciated.

Many reviews on this site of problems with the infotainment system. This is a known problem with Range Rover and Velar. I have had very weak digital radio signal in my 2017 Evoque, considerable interference on FM radio, phone drops, and forget about getting reliable service between the phone/USB/Bluetooth and playing music. Press a song in the playlist and another appears! Crackling speakers during robust music and album artwork all mixed up between artists. Frozen screeching screen! All fine on the phone when connecting to other cars! There is a disconnect between the touchscreen and the IMC (the computer under your seat). All software updates have failed to fix the problem. How is Range Rover getting away with not doing a recall? AVOID until they sort it!

After 3 years of trouble free driving my 2011 Range Rover Sport, 110,000 and the issues started. Everything from water pump to now the cylinder head gasket!!! This is a $12,000 fix. I would have expected this with an average vehicle, not a $75,000 machine that is branded “Above and Beyond”. Would you believe the dealer at Willow Grove PA offered as a trade-in $1,000! My dog is worth more than that. No help also from the Head Office, nice email to say sorry for your inconvenience. Think twice and read the reviews before investing in Range Rover.

My $75k car broken down after 2 days of ownership. This is my 3rd day of ownership for this brand new 2017 Range Rover Sport car and I have already experienced a multitude of problems. I left the dealership with a full tank, but today the car said my tank was empty even though I only drove 160 miles according to odometer. I called the dealer and was asked to drive to dealership for a checkup. My dealer (Encino CA) is 26 miles away, so I decided to drive to Pasadena Land Rover (1 mile away) for a quick checkup. Then, out of nowhere, my car stalled 4 times in the middle of road on the way to the dealership. I almost got into accident because the car stalled while I was turning in an intersection!Once again, my Range Rover stalled at dealer’s parking spot which happened to be at an incline. The car (switched to?) neutral and I began to slide backwards. Although I was screaming for help because I was losing control my car, the service guy took his sweet time. He nonchalantly told me to keep pressing on the break. However, because of how heavy the car is and I was stationed at an incline it took a considerable amount of strength to press the break in order to make sure the car stayed still. My foot was holding the break for five minutes before the dealer finally approached me. I almost lost my strength to hold on break because my foot was shaking from the amount of force I was using to push the break. I almost attempted to press the panic button.Instead of driving a brand new car, I felt that I was driving some 50-year-old car. Even with its advanced safety features, the system still failed me and I could have gotten into a fatal accident. No one should have to deal with these issues, especially if the car is brand new and you have only driven for a couple of days. Overall, the Range Rover Sport 2017 is an unreliable car and Land Rover has bad service. Don’t buy this car or any cars from this company.

I left the car running on my street with the door open while I got out to put my dog away. When I came walking back from behind the house the Evoque was going up the street on its own. If kids would have been in the street like normal they would have been run over. The SUV door hit my brick mailbox and stopped the car. When I got in the SUV the gear shift control was still in the Park position.I called Range Rover and they responded with a tow truck and took the SUV to the dealership. The dealership had it for a couple weeks with very little communication with us. Then one day called and said they could not replicate the problem and said we are pushing your Evoque outside so you need to make arrangements to have it picked-up and file an insurance claim. They said, you must have left it in reverse and gotten out of the car. As you can imagine I was not happy.Next came the repair. The auto body shop called me a few days later telling me that LR/RR said the repair parts were not in the US and it could take from 3 months to one year to get parts. I have been fighting every day with LR corp and still have no ETA for any of it. Seems crazy but I would never by a LR/RR again. Customer service is so bad and my wife will never want to drive a car that can drop in a gear by itself. She has told me to sell the car when we get it back. I am going to have to inform the buyer of the issue.

In my last night traveling in TX I was packing my Range Rover EVOQUE. I was carrying a case of water and I tried opening the back door of the vehicle using my leg since this vehicle has a sensor that will open the door passing the leg on the corner. As I tried opening I felt like if someone touch me with a super hot object. I looked down and didnt see much at first but the next day I had a big bubble in my leg filled with liquid. It looks horrible now. I feel like I have been marked for life :(. I want awareness for owners, this could be really dangerous. Does anyone know how can I put a complaint?

I have had my vehicle for about a year and have only been able to drive it a little over 8 months due to the incompetent services rendered. Today (Mar 2nd 2017) I received my vehicle after 2 1/2 months (Dec 16 2016) of it being in the shop for the third time and it was delivered with a broken windshield window. The service manager was notified and informed the tow truck driver to still drop off the vehicle; not to mention the RANGE ROVER road assistance crashing the vehicle into my garage on one of these three occasions.Dealings with the RANGE ROVER BRAND has given me a negative image of them and how they treat their customers. Nothing has been resolved after over a year with dealing with RANGE ROVER Customer Service and RANGE ROVER USA and now they have forced me to look into the Lemon Act for my State. BUYERS BEWARE!!!

Recently bought a 2019 Land Rover. After 9000 km started leaking from the windshield. Water dripping inside the car on the centre console. Tried calling them a few times. They had some issue with the phone going straight to answering machine so I decided to drive to them... Drove 20 min, went into service and their reply was, We cant look at your car for 2 weeks and have no loaner to offer. Can either take a cab home or wait 2 weeks. Let the water drip... I mean what kinda ** customer service is this. Never experienced customer service like this and will be my last car with these guys.

The variety of cars I browsed was overwhelming. There was so much to choose from, and they each were very affordable and tailored to my needs. I had a hard time choosing which to get. The Land Rover that I ended up buying was a very beautiful car. It was sleek, shiny and not too big but was well equipped in the passenger capacity. It could easily fit six grown adults very comfortably and it was guaranteed a safe choice. Also, Its features were all wonderful. It included a gps, radio and state of the art car alarm. It had features implemented so that I was able to add some of my electronic devices which include my iPod and satellite radio.

Since 2014 my Land Rover not only has caused me serious bodily injury, has been in service more than 10 x to present. 3 or more for the same issue. I have made multiple cases to corporate and several lemon law suits. I am at wits end. My kids and I are so scared to drive in the car because it continues to break down. They have done 10 or more updates, put in a new transmission, starter and the list goes on. It lunges forward, pops out of gear, shakes, vibrates, etc. The car is a safety hazard. The dealership agrees with me that the car has major problems and has not worked right since the beginning. All I want is to get my money back and give the car back. Corporate has not worked with me in any way.

I had a 2014 Range Rover Sport. It was lemon lawed. They sent me a refund check as I had paid the car in full. I got a 2015 Sport as they guaranteed me all issues were fixed. I have even more issues with this car. It gets stuck in neutral and the car has to be fully shut down and restarted. The navigation shuts down en route to a destination. Just goes blank. Now my battery died overnight and it is a nightmare because I have no car tomorrow morning and they dont bring you a loaner. Range Rover is a nightmare. Ive had more issues with this car in 3 months than any other car in 5 years.

After 2 1/2 years of leasing my Land Rover LR4, my car began to die. It was towed to Larchmont Land Rover who were not professional and could not get me a loaner; although they offered to pay for me to go to enterprise, I refused. After a week, they were unable to find a problem and then finally said they put in a 2nd battery back up. About 28 days later, my car wouldnt start. Now we decide to use White Plains Land Rover; even bigger mistake because after changing the battery, we also needed a new halogen light which we were advised would be covered under warranty and then later was advised it wasnt and had to pay $200. I was shocked that the service manager wouldnt even go half with me since THEY misinformed me. In the end, he refused the service to me; he should have accepted his mistake and ate the loss but no, instead he was very unhappy that we never used them to service our car for things like an oil change; and why would I do that and pay double for an oil change when I can go anywhere else for less. HORRIFIC EXPERIENCE... I really enjoyed the drive and interior of LR4 but WILL NEVER AGAIN GET ANOTHER ONE!!

Blown engine at 85,000 miles. Several local shops said that car was running rough because of a blown turbo. 4K to fix, car still running rough. Take in to Range Rover and they say engine blown would be over 10k repair. No lights ever indicated it was the engine and I provided all oil change service records. They say that $10,900 is a discounted engine and at this time that is all they will do. There needs to be a recall on 2013-2015 Evoques. Engine issues are common. I will never buy a Range Rover again. I used to own three and now none. Whichever one you own, they do not stand by their products. I told them I was going to park the undrivable worthless car outside a common area with a sign and they sent me the phone number to the BBB. Save yourself and if you own one, get rid of it before it’s too late. I now drive a Toyota Land Cruiser and it’s like a dream. 122,000 miles and counting. No issues at all while the 2013 Range Rover Evoque rots in the driveway.

Land Rover Discovery Sport. Where do I start? Ill start by saying that that this is a comparatively inexpensive vehicle built by a luxury car company (mine was $50k compared to $80K) and the TATA company just cant do it. The 4 cylinder turbo is zippy once it gets going and the car is fun to drive, holding like glue in the inclement weather. But thats where the joy stops. The car has experienced problems since 150 miles on the clock. At the time of this writing Ive owned the car for 6 months (4500 miles) and its been in for repair, literally more than 3 of those months, 12+ weeks. Im going on my 9th straight week in the shop it right now. Multiple check engine lights (that was the first), transmission electronically leaving the gear (unable to duplicate), seat quality/fit problems, screen and radio malfunctions (reported software updates) brake wear warning, more rattles than my 1997 British convertible sports car coming from everywhere.This car even has a rattle mod that requires disassembly of the interior down to the sheet metal, cutting and re-welding body panels. My out the door price for the car was $52,500 in November. The dealer has offered my $45,000 in mid May and to get away from the total aggravation, Im taking the $7500 hit and NEVER going back to Jaguar/Land Rover again. A $1250 loss for every month Ive owned it and a $2500 per month cost for the time I was able to operate it, and Im happy to get away. Had I looked into the internet user groups, I would have seen all the problems owners are having worldwide. Do your research before jumping into this. The badge means nothing. This is not the Land Rover of the Queen.

When I first received my 2018 Range Rover HSE it was a great car for the first month but its been a year and now I absolutely hate it, here are some reasons why. The infotainment system is the worst that I have ever worked with. The screens in the car will all go black in the middle of driving, even on the highway. It is impossible to connect a brand new iPhone X to the BRAND NEW Range Rover, I have tried relentlessly to connect my phone to the car through Bluetooth. The Bluetooth in the car is always failing. The glitching and lag from the infotainment screens make you want to take a baseball bat to the screen. If you have made it this far in my review now Id like to tell you that my family have had 6 previous Land Rover vehicles and I have a heart felt love for the brand. But, if Range Rover wont fix their infotainment problem, I will never buy another one and suggest that no one should either.Finally you may be thinking to yourself,Did you do anything to resolve the issues? Yes, I have gone to my local Range Rover dealership more than 2 times and they have given my car updates. These updates HAVE NOT WORKED. I still face all the same issues I had faced about 11 moths ago. My favorite part in this experience is the lack of reality that my local Range Rover dealership has. They have told me repeatedly that if I experience any problems with my car them I should,pull over and shut off the car for 5 to 10 minutes. So I guess every time there is malfunction with the infotainment system (which is about every day) then while driving to what ever destination I am traveling to that day, I should just pull over and take, 5 to 10 minutes, to restart my car. Im gonna leave this review by saying I used to love Land Rover but my car sucks and so does the Land Rover for the way they have dealt with this issue.

For everyone who owns a Land Rover, listen up! We all know that Land Rovers are high maintenance! It doesnt matter if you have a 1990 Defender or a 2015 LR4. It will eventually fail in some way, shape or form! With that said, you have to treat them like gold. If youre one of those Soccer moms - with all due respect, that needs to jump in the car four or five times a day to run errands with the A/C blasting in the middle of the summer, then maybe this isnt the vehicle for you. Land Rovers are like Ferraris. You have to constantly be on top of them, know when the vehicle breaks before it does! Keep money in savings and always be prepared! With that said I recently purchased a 2001 Discovery 2 in mint condition! Only 111k on the OD. First thing I did was look under the carriage - Hmm, no leaks. Looked under the hood - no leaks. Everything was nice, clean and looked new! Checked the oil - it was so clean you could drink it! I thought whats the catch? Took it for a test drive. Ran perfect except for every stop I could hear the airbag compressor blowing air! Ok ,no biggie. I bought it. Next day drove it to work. Halfway to work, bam. Yep the three amigos come on! ABS,TC, and Downhill Assist. Ok, Ill check it after work! Kept driving about a mile - engine makes big noise. Check engine light comes on! Only for a sec then off. Hmm... Thats weird. Go about another mile - bang again. What the... Go about another mile, then vehicle just dies while driving on a heavy street doin 55 in a 45. Quickly, I pulled safely off the road into a CVS Pharmacy. Now late for work, I let it sit for a minute. Started right up - was able to get to work! Next day, took it to my mechanic who is really familiar with Euro cars. He happens to own a Jag! After computer reads 6 possible causes, we found a short in the crank shaft solenoid! $350.00 US later, vehicle ran fine! If I would have taken it to a dealer or Land Rover, it would have been about $1600.00 US and they probably would have fixed the wrong thing! I have recently put new rear airbags. Bought them online for less than $200.00 and had my cousin installed them. Now the vehicle drives like a Cadillac with no lights on! Now I know not everyone has a cousin that is a master mechanic especially owning three Toyota Land Cruisers and a lifted Samuri! But do your homework. Land Rovers are notorious for having electrical problems! If anything gets wet, corroded, dirty, do the best you can - always keep it clean, free of mud, dirt, snow etc... And I have learned if one little thing goes, it makes ten others go as well, so find out for sure if you can exactly what the issue is and then the others will probably disappear as well! Land Rover dealers especially will ** you for your money! And probably never fix whats really wrong! Good Luck and God bless!! Hope this helps.

I bought a new Range Rover which has a wading depth in water of 85 cm. I drove well below this and car was cutting off. Had to towed to dealership and was told water got through exhaust. Warranty wont cover. Shocking as its advertise as a 4x4. Land Rover South Africa and UK wont assist. Vehicle still at dealer. NEVER BUY THIS PRODUCT AS WHEN THE TIME COMES FOR WARRANTY YOU WILL BE DUMPED AND NO ONE WILL RESPECT YOU AS A CLIENT. When they sell you the vehicle all promises are made. Choose another brand.

I bought a new Range Rover Evoque in Feb 2015 only done 6000 miles and the parts are failing as if this is a prototype test model and the company does not have the courtesy to replace the car, all they are doing is replacing parts. The car has been with the dealer for 6 weeks from my ownership of 4 months. Parts replaced so far - O2 sensor, ENGINE, couple of modules, brake discs, rear bumper, doing paint job under the hood... Last I heard they are replacing some more parts. After opening an executive case also, they keep assuring me everything will be fixed without even considering a replacement.

I purchased a 2012 LR4 with 45k miles...and at 62,000 miles the timing chain fails and Land Rover quoted me $15k to fix. I filed a claim to Land Rover NA, and of course it was denied in spite of the fact that they know of this widely known problem and several pending class action suits. Offered me $500 to settle. What a joke and scum bag company. Do Not Ever Buy a Land Rover from these pukes.

2019 Velar Safety Issues. Be very wary. The quality of the range rovers has dramatically decreased and, in my opinion, pose a safety issue. I have had the following issues that have gone unfixed because range rover does not know how to fix their own vehicle. - Back hatch closes without prompt and does not stop when it hits something (someone). I have been personally trapped in the hatch several times. - Infotainment center (all displays) lock up and do not reset when the car is turned off. Resets after 4+ hours. This is a big issue since the entire display unit is tied to this. You cannot change or see speed, air temp, etc. - Differential issues - locked up differential that the dealership insists is how the car drives!- Bad fan motor - sounds like an airplane.I have video proof and range rover insists on not fixing the issue because they cannot replicate it.

Driveshaft broke on my 2003 Land Rover Discovery. There is a recall for the 2003 Range Rover for the same problem, same year for the truck but the recall doesnt exist for the Discovery! Numerous complaints are all over the internet regarding the same issue! Land Rover refuses to do anything about it. In fact, the person I spoke to at Land Rover said Im not really sure what you should do?” really?I reported a complaint to National Highway Traffic Safety Administration (NHTSA) who will investigate the number of problems and complaints with the hopes of having a recall issued. I am not very happy with Land Rover!

The Land Rover truck has plenty of room inside with all the amenities like the obvious cruise control but this has parking, and gps. Its climate controlled and ready for the road. This luxury type vehicle is very expensive but well worth it. Can upgrade to get a specific color of seats and interior. You can also get a Land Rover personalized with your own tag. Its a smooth ride and can drive in mountains, snow, ice, sleet and hail. The appearance is sleek yet rugged. It can hold up to 10 people and possibly more if they are small. It has plenty of storage and cargo room, along with the top of the vehicle ready to carry your bikes and other travel necessities.

We decided to buy our son an Evoque last year as a graduation present and he has encountered problem after problem. All in all, the car has been into the dealership over a dozen times and has been off the road for the best part of three months within the year. This was not what we expected and decided to complain to Land Rover customer service teams, as advised by the dealership. We might as well contacted the Ministry of Incompetence - though polite and said the right things, at no point have they actually looked at this from our perspective, let alone do anything for us. We cannot get hold of the directors - who are faceless and do not want to know about the inadequacies of their products and after-sales teams. Finally, after receiving advice, we have had to start legal proceedings against the dealership who sold us the vehicle. Land Rover do not even seem to want to support their own dealerships. We strongly advise anyone that is thinking of purchasing a vehicle from this company not to do so. Extremely disappointed with all aspects of this manufacturer. Best of British - I think not.

I just purchased a 2018 Range Rover HSE TD6 Diesel Black Package, very expensive, took five months to get after order. To date about six weeks of owning car (4,000 miles), the unit is experiencing major electrical, computer malfunctions such as backup camera, not working, computer (dash), not working or black, lumbar supports and massage seats not working, USB ports not working or charging, phone once paired not working, had to delete and re-pair. The problem is the dealer really doesnt know what or how to diagnose or fix the problem. Thank God I had stopped back by the dealership for a tech question and the technician witnessed some of the problems, too expensive of a car to have this many problems, might be time for a Lemon Law attorney.

I had a 2008 Range Rover L3222 HSE NA 2008. I loved it! At about 54,850 km, I started getting intermittent reduced engine efficiency warnings that began to result in engine not starting and not cracking, only switches on. Check on touch screen display cuts off by it while driving at normal speed. Sometimes, it shows blank screen. Check engine light occasionally would come on as well. I had my mechanic replace Battery and cable assy. For repairs and troubles, I took it to the Land Rover dealer (Mohammed Yousuf Naghi Motors which cost me S.R. 3,778). Same problem repeating soon after two days from the repair. Now, the Land Rover dealer informed me of steering problem which would cost me around S.R. 18,000 plus. Please advise.

The Land Rover Range Rover Sport is heavy and so it makes it easier. lts safe and sturdy and therefore easier to drive. The dash, lights and buttons are informative and driving is safer for me. I like the solid feel of the vehicle. It makes me feel safer in traffic. I like the height I can drive at and it sets down five inches when we stop so I can get in and out easier. However, the interaction of the signal in the tires is inconsistent and worries me sometimes. Also the GPS system is too expensive to update so it is 8 years old and not reliable.

Many Land Rovers can suit a lot of your needs from what Ive seen. I personally had an older model. It was more of all-terrain vehicle than looks. It wasnt a typical Land Rover. My Land Rover had a top that came off which was cool because during the summer it was fun to drive around. It was also yellow, which made it stand out and show personality. My Rover actually had decent space. Two seats in the front and three at the back. Although, I had a lot of trunk space and the seats collapsed. The problem I had with it was it was very difficult to upgrade. The parts are all European parts, so it was expensive and also timely to fix.

Land Rover was awesome. I loved the choices that they had for the public to choose from but I fell in love and picked the white truck that I purchased and even after I picked my truck there were still a ton of other colors and options that I wanted. If I had enough money to afford a second one I would have bought a second. I would pick a white one with peanut butter interior because the last one that I bought had a white exterior and black interior which wasnt really my favorite option for the truck.

We went to Land Rover in Albuquerque, NM with the intent of purchasing a vehicle. Upon meeting the sales representative we immediately told him the things that the vehicle must have. The very first thing we said was, The vehicle must have Sirius XM radio as we live in a small town without radio options. We were excited to purchase our brand new 2017 Discovery Sport HSE. After signing papers and getting on the road we were unable to figure out how to access the Sirius XM radio. After getting home and reading the manual we still were unable to access Sirius XM. I have never purchased a vehicle and NOT had the sales representative call the next day to be sure everything is well with the vehicle, Land Rover, to say thank you, to check on our purchase... nothing. After not receiving a call I finally called them to ask about the radio. The sales rep says he needs to look up that information and upon returning says no our vehicle does not have Sirius XM. Later I called and spoke to the someone in the financial office to ask a question about gap insurance, and he eventually asked how everything was. I expressed my disappointment in the vehicle not having the one thing that we said the vehicle must have. He said it was likely not added to keep the cost down. I explained that we chose the HSE for its extras and that we purchased a $55,000 car not looking to save a buck on the radio. He said he would get back to me. He later called back to say that Sirius XM is an option on the vehicle purchased for about $800- $900 more. I would have gladly paid this! I was scheduled to go back to the dealership a few days later to have the car washed because on the day we bought it there was no one available to wash it. On the day I returned to have it washed the sales representative asked for the extra set of keys to the car I traded in, took a copy of the insurance card on the vehicle I purchased, and asked if there was anything else he could do for me. I was shocked. He didnt intend to have the car washed at all. I told him I talked to the finance guy who said Sirius XM was an option for $800-$900 and I said I would like to purchase it. The sales guy told me it was no longer an option once the car had been purchased. He did say he would look into it some more and get back to me, which of course never happened. I am so disappointed in the customer service of this company. I have had much better customer service buying much less expensive vehicles. I would have definitely went to BMW or Lexus if would have known Land Rover had such poor customer service.

I spent £112,000.00p on an RR Autobiography in July 2017. All the gadgets fitted and a special paint colour. Having spent such a sum I was furious to find out that I then was told I had to buy a data SIM card to make the traffic system work. I was totally insulted. I then found out that the factory fitted Tracker was not fit for purpose and would not be accepted by my insurance company, so I had to have a higher category of Tracker fitted. More hassle and more expense. The engine auto stop/start function is a complete joke for a vehicle of such supposed quality. When this dire function kicks in, the car rocks like a dump truck on a building site. Truly awful. After a few months, a piece of trim in the roof came adrift. Without doubt, this has been the most disappointing motoring of my entire life. I will never buy again any JLR product, either new or used. JLR, for the sake of a data SIM card, have lost a customer forever.