Gear shift stick (auto) went from park to drive, dashboard still showed car was in park. I thought this should have been covered as it not wear and tear.

The rear power window regulator for my 2005 Jeep Liberty has broken three times. It broke in May on the first year, broke again in July of next year, and broke again in August of the following year. The window regulator replacement part seems to last only 14 months. This is disgusting and costly. It costs me hundreds of dollars. Jeep needs to compensate those of us who keep having to pay for these repairs, fix the windows or switch to crank windows in the back. Do we really need power windows in the back of a Jeep?

Jeep Extended Warranty Scam! If you just bought a New Jeep and you opt for the Lifetime Warranty then you have just been SCAMMED! Here is what happened to me, to prove my point. I bought a New 2017 Jeep Renegade on Jan 2018. After some thought and searching for an Extended Vehicle Protection plan, I decide to go with Mopar’s Vehicle Protection (MVP). So, I called Mopar, and the salesman told me that as soon as the Manufacturer Warranty ends then, the Extended Warranty would kick in!Well, Folks, This Was a Major Lie! The salesman NEVER said that this replaces your Manufacturer Warranty the Day that you buy it! AND it will automatically insert itself back to the date that you bought the vehicle! So, basically, you are paying for the Manufacturer Warranty! How stupid do I feel? I feel very stupid at this point! Who in their right mind would pay for a warranty that is FREE for 5 years? I know if I was told that this warranty would take the place of the Manufacturer Warranty from the time you bought it, I would say, “Hell-NO!” This is a Major SCAM People!So, I called Mopar (800-521-9922) and asked to speak to Admin to tried to explain that the Salesman at Mopar lied to me by not telling me that this Warranty would run Concurrent with the Manufacturer Warranty (Take its place) and that I would be paying for my warranty from the get-go! Now I don’t know about you folks, but who in their right mind would pay for something that is given to them for FREE? So, I tried to explain this to “Danu”. I don’t know the spelling of his name, but that is how he said it when I talked to him on June 28, 2019, @ 12 PM Mtz. He told me that this is correct and that I will get a refund back minus $1000 for the time that I was on this Extended Warranty Protection plan from Mopar, even though, Mopar (Jeep) was already given me for 5 year or 60,000 miles for free! I asked to speak to a supervisor of Manager and he said there isn’t any and then transfer me to a survey on how well this call went! LOL, of course, I gave the LOWEST possible score that I could give him! And, I kissed my $1000 goodbye! Needless to say, Jeep has just put another unhappy customer on the street to tell the masses what is going on behind the curtain of deception! So, people if you feel like being SCAMMED And throwing your money down the ** then just opt into the Jeep Lifetime Warranty Program! T. ** Colorado

I own a 2005 Jeep Liberty Sport. I have had to replace window regulators at least 5 times. Usually the dealership took care of it but I had to pay for a few. And now, in 2013, the last one replaced has broken again. But this one was already replaced by what I was told was the improved window regulator. But just like the old ones, it had about a 2-year life span. But the dealership only gives out a 1-year warranty. Just for this reason, I do not recommend a Jeep Liberty unless the window regulators have been upgraded from the cheapest plastic to metal.

I have a 06 Jeep Commander. I took it in for a recall. A week later I started experiencing electrical problems with the dashboard going haywire. I took it back to Jeep dealer and they said that it was a Chrysler Jeep Star Case and they would cover any and all repairs. Half hour later they call back and say its not covered and it will be $346.00. Needless to say I was very angry but what could I do, needed my car, so bummed!!

I own a 2009 Jeep Patriot and my transmission went out. Since I bought it new and it came with a lifetime powertrain warranty, which includes the transmission, I didnt think getting it repaired would be a problem. Little did I know that in order for the warranty to remain effective, you must have the transmission inspected within the first 5 years of ownership. That little fact was never revealed to me even though I have had all required maintenance performed by the dealership. Has anyone else had this problem and what was down to resolve it short of paying for the repair - which is going to run $4,200.

I purchased my 2004 Jeep Liberty in 2006. I have been lucky not to have any problems until three months ago when the rear drivers side window unexpectedly fell. After doing some research (and holding it up with duct tape), I have found out that I cannot simply purchase the regulator slider that is faulty but I have to purchase an entire new motor and regulator with a new window since Jeep has redesigned said parts after finding out their previous design was faulty. I can aptly fix the problem myself but cannot purchase the single part because Jeep no longer allows selling it. This is absurd and a recall should definitely have been issued. I will never buy Chrysler again.

Let it be known that the life of an importer of Jeep Liberty CRDs to Canada is humiliated into a great deal of time wasting trouble. Dealers in my city of Saskatoon, Saskatchewan, Canada dont like importers. They call us “curbers.” A bad word. The Chrysler service departments dont like the Liberty CRD. The latest problem is when I must go to my local dealer to get the daytime running lights activated. DRLs are mandatory to satisfy the Canadian Auto Registrar.Dealers charge $90 for the Canadian module and they charge $90 to activate the module, which looks like a relay that goes into the left hand side dash fuse box. The US module plugs right in beside the Canadian one and when the programming is finished you unplug the US relay module. (It buzzes if you leave it in). Today the dealer took my CRD into their shop. I signed the waiver and in a half hour I get a call that they cannot get their computer to get into the Liberty’s computer. This means no DRL and no to any updates. I got back into my CRD and noticed the air bag light was on. I tried plugging the US module back in and also tried disconnecting the battery for reset.Nothing works. Dodge City service department Saskatoon, SK is stating no responsibility and will not hook their computer up to my ECU unless I agree to at least $2,000 minimum work order. The Jeep CRD and a Canadian importer are victims.

2008 JEEP Liberty 2x4 Sport - I was driving on I-75 listening to my stereo to drown out the Wind noise from my SKY SLIDER WHEN THE ROOF POPPED and SLAMMED OPEN. Something flew out, what sounded like on of the brace bars, it was dark. I was So thankful no one was behind me. I Took it to Brandon Chrysler Dodge & JEEP. Unfortunately they dont seem to be able to FIX ANYTHING without Screwing more thing up...I now have an improperly installed Slider Top with GREASE and Water Stains to match the carpet they botched. ON their first attempt to fix the fact that the top would not close completely. Funny how they cannot seem to find any problems until after a major issue happens. I Love my Jeep and Slider top but they are noisy and unpredictably dangerous.

Just hit 22,000 miles on my new 2017 Jeep Willys, only highway driving, less than two years old. The factory installed tires are in need of replacement. If you are planning on buying a one then request that the factory installed tires are replaced with a more reliable tire. A couple donuts from Dunkin would last longer than the factory installed tires.

2014 Jeep Grand Cherokee Summit - On November 17th, after about 30 seconds driving forward, the car shifted from 2nd gear back to first gear. The car practically skidded to shift back to first. I was thrown forward in the car. Luckily, I wear my seat belt. It would not shift out of first after that. The engine light came on. I had it towed to the dealership where I bought it. They said something is wrong with the transmission. They said they could not fix the transmission, but would replace the entire transmission. They said with a car this new, they do not have the knowledge to fixing the transmissions. They replaced the transmission and drove it 200 miles. They said it is fixed. I picked it up on a Monday, November 24 and drove it home. The next day, I had the problem again. When turning on 4 lane road (2 in one direction and two in another), the vehicle started to go across the intersection. It appeared to try to shift to 2nd, but the car stopped moving (like it was in neutral). I had to start blowing the horn as oncoming cars were coming at a high rate of speed. I could have killed. I immediately call the dealership. They picked the car up and drove it back to the dealership. They ran numerous tests on the car and could not duplicate the problem. They called and told me the car was ready.I have severe reservation about getting back in a vehicle that I could have been killed in and drive it away when I know, the dealership knows and Chrysler knows, they couldnt duplicate the problem and they didnt fix anything. So, basically, I will be driving a ticking time bomb that could blow up at any time. My wife, kids and grand-kids could be in jeopardy and other drivers on the road. I paid over 50K for this vehicle, only to find myself stressed out over this fact. I cannot get back into this vehicle knowing nothing was corrected and I was almost killed.

Bought a new 2014 Jeep Cherokee, it was leaking oil and shutting off on the highway. They replaced the whole engine after 24,000 miles, now at 47,000 miles it needs a second engine. Can you imagine to replace 2 engines before it hits 50,000 miles. A complete disaster and failure for the so called JEEP.

I bought a lemon! I am so disappointed in Jeep. I dont know where to start. This SUV is costing me more than a mortgage payment. I take very good care of this car, and in return, it kills me! I have 49,000 miles on this 2005 Jeep Grand Cherokee, and the air conditioning went out in 2009. The cooling pump went out last month, and now, the ignition is gone! I need a phone number to someone who can help me. Im dumping this heap of crap and going back to Honda. I saved forever to get the car of my dreams. Now, its nothing but a nightmare! Anyone have 1,220 bucks to pay for the latest repair? Youre killing me! Please, give me a number! This car was bought at Global Auto Mall in North, Plainfield, NJ.

My 2007 Jeep Commander has had a no start no crank issue for over a year. I started by changing ignition switch which fixed the problem for 6 months. Problem came back, changed battery. Problem returned 2 weeks later for good. Changed ECM as per service bulletin.

I bought my 2013 Jeep Patriot about 5 months ago. I loved it up until about 10K miles when I first started having problems. It has the CVT style transmission in it, and has now overheated and left me on the side of the road 4 times now. This latest time I sat on the side of the road for 21/2 hours in a remote area where I had no cell service. I have determined that it happens just about every time the temp is over 90 degrees outside - happens frequently in southern Louisiana and I have sustained between 70-75 miles an hour for more than 1 hour - I commute 1-1/2 hours each way as I live in Mississippi, and the majority of the highway speeds between here and there are 70 mph. I have been fighting with Chrysler for almost 2 months now. I was ecstatic when I got a call from corporate last Friday telling me they would be happy to buy back OR trade-in my vehicle. Now the corporate guy here is telling me they absolutely will not buy-back my vehicle, they will only trade. I have been unable to find another Chrysler vehicle in my price range that suits my needs since it must be MSRP to MSRP. I am still actively fighting, and considering getting a lawyer at this point.

Jeep Wrangler CRD 2008 - Its a great car... On 30,000 I had to change leaking power steering hose which appear to be mission impossible for Jeep Service department in Brisbane and finally private mob make a new hose for this car... On 40,000 I had to change dual mass flywheel... it fell apart. On advice from Jeep I went to other mob and this assembly and the clutch were modified to single mass flywheel. Just turned 60,000 and during acceleration from the traffic light it was a bang followed from loss of power and engine control light came permanent ON. From description from the manual... possible cause is blown catalytic converter... very cheap part. Only A$4000.00... This part should last the life time of the engine. What cause it... is terra icognita... even for Jeep experts in Brisbane. I cannot rate this car reliable. It is been driven only on city streets. Never been on the beach or in the mud. Is somebody from Jeep will stand up and take the bullet?

In 2010, I purchased a used 2007 Jeep Liberty Sport through a dealership. Within the first month after purchase, a mechanism within the front drivers side door broke causing the window to slip inside the door and become unusable. The dealership repaired the part free of charge as the vehicle was new to me. In 2012, the same mechanism broke again. This time, I was told by the dealership that this is a common problem but I was forced to pay for the repair as Jeep has not yet recalled the mechanism.Yesterday, December 21, 2013, the mechanism broke again this time inside the passengers front side door. I have called the dealership to schedule the repair but currently my window is being held up with duct tape. I do not think I should have to pay for the repair as this is an ongoing issue and obviously the cause of a defective part. Jeep should recall the component and/or develop a mechanism that does not break so easily. I have already filed a complaint with the NHTSA and Jeep headquarters.

While I was driving my 2014 Jeep Patriot with 32,900 miles on it and this is what happened 7-20-16 (see pics). I purchased this vehicle 4-28-16. Dealer says 4-5 days before it will be serviced. This is a serious problem!

The a/c stopped working in my 12-year old Jeep. My regular mechanic couldnt figure out what the problem was, and suggested I go to a Jeep dealer who might be able to figure it out. I went to Manfredi. The staff acts like they are doing you a favor by letting you pay them a lot of money to not fix your car. Terrible customer service. They rush you in to a service rep who doesnt even bother to make eye contact. Theyll tell you they are going to call you with an estimate. Dont expect to hear from them. You have to chase them down and then they act like you are a nuisance for bothering them. They replaced the accumulator for $700 and the a/c worked for four hours. I returned the car to them on Monday, and it took them 5 days to figure out the problem was a leak in the evaporator, which they conveniently blamed on my original mechanic. They said they would fix it but it would be at least four hours labor (at $99 p/h) plus parts. Rather than put any more money into the old car, I told them I would pass on it. I now have a new accumulator that I didnt need and the a/c is still not working. No one could explain why the evaporator leak didnt show up in their original diagnostic.I thought about fighting to get the $700 back, but realized I would get nowhere. I had planned to buy a new Jeep in the fall anyway; the old one will go to my nephew. But I will never deal with Manfredi again. They can keep the $700. Ill give my $25,000+ to another Jeep dealer.

2015 Jeep Patriot Sport 11,600 Miles - I purchased a Jeep Patriot brand new in 7/2015. Today I take it for a oil change and the transmission is leaking where it connects to the engine. I was told the tranny has to be replaced but they cannot tell me when it will be fixed. Chrysler and the dealership refuse to provide a loaner. All their customer service people say is I understand your frustration and then say I just have to wait. I was supposed to go on a family prepaid, non-refundable vacation tomorrow. GREAT customer service Jeep. Im sure glad I bought such a reliable, brand new vehicle that you back so well!! What a joke!!!

2011 Jeep Cherokee Headliner Fire - August 20th I was driving near Maryville, Tn. when the headliner started burning and filled the vehicle up with smoke. I pulled over and jerked the headliner down and saw flames. I was able to get the fire out and get the vehicle home. A lot of things do not work now including turn signals and wipers. New fuses do not help. I called the local dealership the next day and found out that Jim Codgill Dodge in Knoxville did a recall repair on a recall concerning headliner fires. I took the car to Jim Codgill and got the run around even though they did the repairs. They told me I had to call Chrysler. I spent three hours on the phone with Chrysler and finally gave up and went home. End result - nothing has been done to date.

The worst vehicle that I have ever own. No... the worst investment that I have ever made. This vehicle has given me nothing but issues. I think that I may stop parking it in the garage and just park it at the mechanic every night. At 30000 the thermostat failed; at 50000 miles the water pump failed; soon after the head gasket blew; then the head itself; then the water pump again; the heat; the alarm would go off when driving; had two batteries die due to a draw somewhere; the camshaft had to be replaced; the cam sensor; oh... lets not forget the oil sender sensor and now back in the shop because it randomly stalls at speeds over 40 miles an hour. I feel like I am driving a Yugo.

This vehicle is a great medium size SUV. Bought to pull behind an RV. It served that purpose and as a great car for a couple. Very versatile and reliable. No problems and love the diagnostic monthly report.

My car has broken eight days ago, and it was towed to the nearest dealership at that time (Nielsen East Hanover). So far, even after several contacts with the dealership and with this customer service, I have no information what is wrong with the car and why I was not provided with a loaner. This is a leasing car, I am paying for it, and my next bill will come with the same amount, even after these days that I am not using it. I have now to commute my daily 60 miles walking 25 minutes to the train station to catch a train. I have to ask my neighbor to take my child to the day care. I have a hip replacement and have to walk distances that I should not have to... because I LEASE A JEEP!!! I am paying for this leasing!!! The dealership tells me to ask a loaner to the Customer Service. The Customer Service tells me that it is waiting for the dealership to decide on whether they will give me a loaner or not. And yet, no information about when the car will be fixed. Is this the way JEEP treats its customers? Ive never felt so frustrated and disappointed before, to the point that I decided to get a lawyer to help getting my rights.

This is our third time with the windows failing to open/close - regulators broken, plates, etc. Last time, they fixed the drivers rear window and passenger window. I picked it up from the dealer last night, and now the check engine light is on. It wasnt there when we dropped it off. Well have to drop it off again tonight for them to fix it. So again, Im without a car to get around and this is such an inconvenience.

I bought a used 2006 Jeep Liberty just over a year ago. It had 37,000 miles on it. I had to have all the window regulators fixed at the dealership, which was covered under warranty. The brakes squeak. The back window clicks, and makes a noise every time you turn the car on. It will not close correctly, unless you use the key pad to open the window. A couple of months ago, my check engine light came on. I took it to the dealer, to be scanned for trouble. They told me it was something internal, $50.00 later.They wanted more money to dig into the problem. I brought the car home. My husband took some of the motor apart, only to find out that it was slugged. We had to remanufacture the engine, and $1,000.00 later, we’re still having issues with the car. The check engine light is still on. The car runs rough at times, and sometimes it has an acceleration problem. I had the car checked out again, and I am being told it is the PCM, which is still covered under warranty. Trying to get a dealership to cover this, without being told that it is 12 other things for thousands of dollars. I will never buy a Chrysler product again. This is the worst piece of ** I have ever purchased.

My 2006 Jeep Liberty was rode off when the driver lost control and it went off the road and into a ditch and hit a brick barrier. The air bags did not deploy, as the impact was enough that the vehicle was unrepairable. I am disappointed knowing that there was a safety issue in that the air bags that are equipped to save lives did not deploy even though the vehicle hit front on. No one was hurt badly as a result but knowing that the one thing that we ensure when we buy our vehicles, that being safety was at risk, is certainly disappointing and could have been fatal.

I bought this car 3 months ago and right now has 435 miles. I notice that everytime I turn on the ac this smells like rotten. Took it to the dealer and they replaced the cabin filter but did not work. They told me they couldnt find anything else. Jajajaja paying for a car that smell like **.... This is frustrating.

I bought a Jeep in October (2017), not from this location but this is where I brought my car in for repairs. FIRST I NEED TO SAY WARRANTY ISNT COVERING A WARRANTABLE FIX - let me tell you a bit first... I was leaving for work last Saturday, 3/3/18, and my CV axle/ball joint malfunctioned. I bought my 2015 Jeep Renegade from Centennial location called Prestige Jeep... location (where I will leave a review next) and it was pre-owned. I dont know if this malfunction is due to the vehicles prior use (clean Carfax though) or due to a bad joint. There were plenty of other Jeep recalls on front drive axles since 2015. Anyhow, I have drive to and from all of my patients homes, (full-time nurse) and to and from UNLV (full-time student at 18 units!!!!!) and twice to the grocery store and gas each month. Thats where I have drive. This is a 2015 Renegade with 14,675 miles on it and the axle/ball joint is malfunctioning and the vehicle is undrivable. I bought extended warranty but dont waste your time and money doing that because not even the Jeep original warranty (5 years/60k miles) wont cover it. Lol and they had the NERVE at the SAHARA location to call me while my vehicle is sitting in their lot unfixed and ask me if Im interested in purchasing another Jeep LOL!!! UM ** NO. IM NOT BUYING ANOTHER JEEP OR ANYTHING UNDER THE UMBRELLA OF JEEP/CHRYSLER.

When I purchased my commander I started having problems with it the next day and it was one thing after another. When I was driving down the highway all the lights on the dashboard were flashing on and off and stalling. Took it to dealer. They replaced the wiring harness, didnt fix it. Took it there again for the same problem. This time I had 10 top Jeep techs take the whole inside of my Jeep out to expose the wires. They went wire by wire and there is a control module in the drivers side door and once they replaced that it never happened again. Now I have only had this Jeep for 2 years and I have had the transmission replaced, wiring harness, front control module, power steering pump, ignition switch, front differential, and I cant keep brakes or rotors on it to save the life of me. The problem with all of the Jeeps is everything is computerized and the computers they put in them are CRAP. I will never ever buy another Jeep again.

I bought my 2007 Jeep Patriot brand new. About a year later, my jeep stalled at a light. It was raining and started right away so I figured maybe some water had gotten into a hose or the engine. It didnt stall after that for another year. Since then, it stalls every time it rains! I am so fed up with Jeep not recalling their vehicles for known issues. It seems like someone has to die and a lawsuit has to be filed before they do anything to fix their problems. I am so tired of having to invest money in this car.At around 60, 000 miles, I had to replace both ball joints. Even with an alignment my car still vibrates at high speeds. The transmission struggles when accelerating. Ive had to replace all my rotors! My driver side window squeals as it is rolled up. There was a mysterious leak thru my trunk that resulted in water being accumulated where the spare tire is. Took it the dealership and they replaced the rubber gasket but the damage was already done. I service my SUV regularly so I wouldnt expect so many problems. I use fuel injection additives to make sure the fuel system is clean. I change my spark plugs on time. I never had this much problems with my 2000 Galant.

The retractable roof broke and will not close completely... Contacted the dealer and was told it would take a month to get the pieces... That month is now going on five... Was given a number by the dealership to call and put in a complaint. Now I have a case number and a woman who calls me every week telling me they are working on rectifying the problem. I was told today that they are unable to make the replacement pieces at this time because the mold for the piece was lost... So now they are in the process of trying to find a manufacturer to make the mold to make the piece... then make sure it is safe for the public. REALLY... I call BS. They need to take this car back and return my money. This cannot be legal. I am making car payments on a car I cannot drive safely... Do they not realize God forbid someone drives their car like this and gets into an accident and is ejected from the car and dies because of a faulty roof. Lawsuits up the butt... This is just ridiculous. I WILL NEVER EVER BUY ANOTHER JEEP EVER. This is such bad business on their part... and I will tell anyone who listens to me to never ever buy a Jee. They should be ashamed of themselves.

On or about May 16, 2012, I began experiencing a horrible mold type odor emitting from my AC unit of our 2012 Jeep Liberty. On May 21, 2012, I brought our 2012 Jeep Liberty to the service department of the Faricy Boys Jeep Dealer in Colorado Springs, CO. They kept the vehicle for two days, diagnosed the problem and replaced the evaporator core. I picked up the Jeep and immediately detected a rubber type odor. I contacted the service adviser and was informed that the odor was the coating on the new evaporator core and would disappear in a couple of days.On June 1, 2012, while driving to work, I experienced the same odor and again returned the Jeep. I spoke with the service manager, who agreed the moldy odor still exists. He suggested possibly misting the vehicle to get rid of the smell. This was unacceptable and would only mask the cause. The Jeep was left at the dealership again with a request for a loaner vehicle. The service manager informed me that it was not their policy to provide loaner vehicles. We are making monthly payments of a new vehicle purchased by us to provide necessary transportation. We now do not have use of the vehicle due to a defective AC systems or component and are required to submit to the policies of the Jeep dealership. Jeep engineers have been contacted by the mechanic and have suggested contaminated antifreeze. This Jeep is an absolute lemon and we want it returned to the dealership.

While driving my two young children, my 2010 Jeep Commander has been stalling while driving. The car completely shut down without warning. I have been working with the service department but they cant seem to repair it. Instead of making sure that I am safe, they continue to replace parts without knowing if it will fix the problem. It is very scary when this happens and Im afraid for my life and my children.

Purchased a 2008 Jeep Patriot. Ive had it for about, oh 3 years now. After reading everyones stories, I am not sure if I want to eve go with a new vehicle, lol, only because since I have had my jeep. I have put 4 tie rod ends on this puppy as well as 4 ball joint in the last three yeas. And just yesterday, I went to pump my back tire up and I have another busted tire sensor making it the 3rd one have to replace. And now my brake drums needs replaced and check engine light has now came on. So thinking KIA is a great car, found out that will be the last car I will buy, and Ford no way Pontiacs ignition problem and Jeep Cherokee. I mean wow, at this point I think a horse would be more liable than Americas crappy cars and customer service is something else.

Overall a great car, especially for New England weather. Great handling and control in snow! Very comfortable interior with plenty of space. Holds more than expected when I moved, which was a great surprise. Only issue is once they hit about 9 years old, the repair bills start and come often and at an up there price tag. If you dont have a trusted mechanic, youll want to find one once that 9 year mark hits.

That my 2019 went up in smoke and to this day they have no idea why and they are not investigating why it happen. Thank god I was not driving and they have the worst customer service. No one gets back to you.

While driving on vacation, on the 2nd day, my 2008 Jeep at 41,138 gave out on the transmission. I had to stop in MS State for repairs costing $3,699.13+135.60 car rental. Upon returning home, I called Chrysler who is willing to pay only $1,500 with no explanation or were concerned as to why the Jeep did what it did. I have been at this since August 14. Today, I am told the check for $1,500 is on the way but I have asked them to reopen the case as I am still not satisfied nor was I given any reasons except that the Jeep loaner has any warranties. It seems the Jeep had three years, 36,000 and no more. My question was whatever happened to power train warranty of 80,000/100,000?I find Chrysler staff incompetent to do their job in dealing with their customer and has no lack of concern over this early transmission issue with the Jeep. Mind you, they acknowledged it is an early problem but because they feel there is no warranty with the car, they were not going to further review why the transmission failed. They never called the dealership where it was repaired to this day. I have reported them to the TX AG and NHTSA/DOT and will continue to post this issue on any website that will alert any consumers on this automaker. Now that the case has been reopened, I will wait and see what the outcome will be the second time around. There was a day when I asked for the Chrysler corporations phone number. The operator gave me to their roadside assistant line.I am very angry and very frustrated at the way I have been treated. By the way, they not only asked me for the repair bill. They had the gall to ask me for my credit card statement to show that I really did pay for the repairs of $3,699.13. How do you like that for treatment by Chrysler Customer Care? I would like all Chrysler owners to review their warranty and those that are thinking of buying any Chrysler products, read the warranty book before buying their cars.

I used to own a 2010 Jeep Patriot. I have driven Jeep for 21 years until today, 12/8/14. The vehicle in question was not paid off and not even five years old. Both ball joints went bad in the vehicle and had to be replaced. This is unacceptable for a vehicle this young. The first ball joint was fixed under warranty. The second ball joint went bad not even a full year later. I contacted Jeep about the issue and faxed them all of my paperwork from my mechanic. I was then strung along for over two months and finally got an answer that they would not reimburse me the part and labor for putting in the other ball joint. The customer service representative that handled my case I found to be condescending and aloof. So for Jeep to save a couple of hundred dollars they are willing to let a customer go who was willing to stick with Jeep for life. I figure within my lifetime I would have bought at least five more vehicles from Jeep. Well no more. I have formally broken my relationship with the brand and went with a Japanese competitor. To anyone who reads this stay away from Jeep because they do not take care of loyal customers! I do not want to see any other families spend hard earned money on a product that breaks and is unreliable as the Jeep Patriot.

My daughter was driving her 2016 Jeep Grand Cherokee along with moderate traffic in the left lane of a main road at a speed of 30 mph in a 25 mph area. It was dry with a temperature of about 60 degrees. When the light turned red at an intersection, my daughter applied the brakes to stop, but the car didnt stop. She resorted to slamming on the brakes 2 times and by the 3rd time she slammed the brakes her car crashed full force into the car in front of her pushing the car into the center turning lane. My daughters car then crashed into the next vehicle which was a box truck. Her airbags did not deploy. My daughter was trapped in her car, but did find a way to get out. I made arrangements for an inspector from Chrysler to go to the body shop to inspect the car to see what may have caused the brakes to malfunction and the airbags to not deploy. Within a few days of the inspection we received a letter from a Mr. ** from Chrysler. The letter was dated the day after the inspection stating that it wasnt a manufacturing responsibility and that all parts operated as designed. Something caused the brakes and airbags to malfunction even though Chrysler wont admit to it. If my daughter would have been going at a higher speed on the freeway, she would have been killed. Chrysler is not returning my phone calls, emails or my certified letter.

Hello, our beautiful Jeep Liberty with 57,500 miles has a broken spring loaded draw curtain to cover the luggage area. It has completely quit retracting and seems to be coming apart. I am the only person to handle this and Im not rough on it. I need it working to keep my golf clubs out of sight and now cannot do it. The great dealer here in Slidell, La says they can fix it for $250.00 (with a new unit)!!! I want information on how to take it apart and fix it and cannot get a answer from the Jeep co.

My 2011 Jeep Grand Cherokee is a piece of junk. It only has 70,000 miles. Over the last few years I have put all new brakes twice! All new tires, 2 radiators, complete computer panel that blew and almost killed my son and I. A new thermostat... etc! DO NOT BUY A Dodge! I drive 2 miles to work. Terrible car! Service charged me 900$ to replace the radiator.

This is about the 2006 Jeep Liberty recall of heater/AC blower motor. The recall was performed and the motor was replaced. After replacement, the # 1 and # 2 speed fans/blowers were no longer operable. I contacted the dealer who replaced blower motor. I was told this often happens after blower motor is replaced as resistor blows. It is not covered under warranty or recall, even though the direct cause was due to recall replacement of blower motor. The estimated cost will be $150-$200 to repair.

I purchased a 2019 brand new Jeep Compass in October 2019. The car radio which has all my controls on it went out on 1/14/2020. They are unable to fix it until the second week in February. Jeeps are junk and the service turn around sucks. I would never buy another Jeep again. If you are wondering if Jeep is the way to go I will gladly remind you, they are terrible on gas as well. DO NOT GET A JEEP!!

DaimlerChrysler does not stand behind their lump of **. The 2002 Jeep Liberty a.k.a. lemony is a rolling piece of gutless **. Everything that can go wrong will or already did. Here is how ** up mine is. I knew how to hold back on the mileage and not drive too often. I have 101K miles now and I am the original owner. I picked up this ** in October 2002, nine years ago.The drivers side seat belt locking mechanism (orange button) malfunctioned. The cost to repair at the dealer was $200 and it was not covered by the warranty. ** you, Jeep! The small hydraulic jack used too often to fix many flats since Jeep put ** soft Badyear tires on it. The jack is stuck in up position. The small hydraulic devices that hold the hood in open position got worn so it can no longer hold the hood open. I had to open the hood a lot.Now, I use an approximately 2 ft. section of PVC pipe as a hood holder, which bounces around under the tiny back seat. ** you, Jeep! The breaks squeaked and wore out twice in nine years. What the **? They still squeak and it now vibrates when engaged and while stopping the **. ** you, Jeep! The radiator is made of plastic. I tried to repair it with an Epoxy but lets face it, that is risky. I had to replace it for about $400 including labor. Plastic radiator? ** you, Jeep! The engine leaks oil now and the ** at the dealership says that the main seal ($500 repair) needs replacing. Yep, another Jeep trick underway. ** you, Jeep! I let it leak all the time and carry around an extra quarts of oil to replenish it as necessary. ** you, Jeep! The windshield blew out three times and the repairs were costly. The idiots who changed it put the rubber device in wrong so the rain leaked in and rust spots grew on the outside roof. Lets face it, one idiot can be as dumb as the engineer who designed the ** thing. ** you, Jeep!The battery cables went loose and the battery died in 2007. ** you, Jeep! Back then, I only had about 50K miles on it. I had to replace them all at once. What a nightmare. ** you, Jeep! The stalling game started in 2008 in regards to a messed up fuel injector--cleaning, repairing, wondering? More ** from a ** team of professional idiots. ** you, Jeep! My fantasy is as follows: I want to fill this vehicle with flaming pig ** and deliver it to the ** engineer who designed it. Then, strap his dopey ** to the bumper and slam it into the CEO of DaimlerChrysler. Back and forth, a few dozen times, should finish up what is left of the rolling skuzz bucket of bolts. By the way, I still have it, baby it, and drive it like it is Christine knowing at any second that it will ** me over somehow, some way and somewhere unknown, with a lengthy bill waiting to kill me again.Not only is DC the ** company who does not care about its products or customers, but this makes me never want to get behind the wheel of any American assembled car, ever again. My next car will be a late 80s or early 90s VW Scirocco, or something like a semi-old Honda Accord, with under 100K miles. Used Japanese or German cars will get me around for my driving needs, when I am not on a bicycle or out walking. Jeep rewrote the book on scamming and laughing in our faces. Everything about this company is evil and pathetic to me now. ** you, Jeep and die!

I pick up my new Jeep with the nav sys and it is incomplete. Took back to the dealer which sold to me and was told after a long period that was the nav sys. I would have to live with it. After 11 Jeep Grands this is the last one. Paid a lot of money for the nav system to get screwed on it. I am stuck with a system that is useless to me!!!

We have a 2007 Jeep Commander with the lifetime, unlimited mile, unlimited time warranty from Jeep (Chrysler). For the past year, it has stalled repeatedly without warning. It just dies while going down the road which of course results in a loss of all power assist for steering and braking leaving the driver to muscle it out of traffic. It will restart but only after putting it in Park and turning the key completely to the off position and then restarting. It has been to the dealership multiple times, for a total time in the shop for a total time of about two months during the past year and they have yet to diagnose, much less, fix the problem despite getting Jeep engineers involved. We got the run-around from Jeep who eventually dropped the case and said we could start over with a new complaint. What value is a lifetime warranty on a vehicle that the dealer and manufacturer is incapable of repairing? The dealership has done what they can, but Jeep offers us NOTHING but words.

Since I purchase my 2010 Jeep Liberty, I have complained from day one about the seat in the driver side making noise and everyone kept telling me it was all in my head. It was fine. They indicated there was no noise. The noise is worse and I went to a new service department and they indicated there is a piece that is missing in the seat belt. Since it is not there, the item is not covered. Really!!! Did you ever think that maybe it wasnt there from day one?? Of course if the piece was there, it is cover but since the piece is missing they will not cover. Nice job, Chrysler.

I have great experience with my Jeep Compass. Good on gas, handles well in bad weather, it is a four cylinder engine, and comfortable. Get good gas mileage and parts are fairly affordable, too. It has heated seats, also has four wheel drive, very roomy for size of vehicle, has built in CD player and design is with customer comfort in mind, overall appearance of the vehicle catches the eye and it has a smaller engine which is fuel economy but has the power to get thru anything. However, the Jeep should have a bigger trunk or storage area or should come with a compartment on top of rack for better storage of road side equipment and car maintenance.

I write to you with deep dissatisfaction caused by my first impression of your service levels. I bought my car couple of months ago mid of December from your show room in Riyadh Dabbab Street. The first time I drove it, I noticed that the Forward Collision Warning was indicating that its not functioning in the computer screen located in the dashboard. The sales representative informed me that this might be a small programming issue that could be solved by visiting the servicing center in Khurais Street. During the first week of driving the car, I found out that the car also flags unnecessary breaking alarms on the computer screen. Also, the cruise control function gets disengaged within seconds of operation and driving.I visited your servicing center and a check was made where they found there is a defect in couple of parts that needed to be changed for the Radar and the Cruise Control functions to work. I was informed that the parts will be requested and in two weeks the parts will arrive and I will be contacted to bring my car to replace the parts and fix those two issues for both functions to operate.The fact that this was my first experience with a new car that had been bought and is considered the top of the Jeep Brand line was very disappointing. Usually, manufacturing defects surface within the first thousands of kilometers drive. In my case, it was the first seconds of driving the car out of the show room. However it gets worse...Although I was promised that I will receive a call in two weeks time, which never happened, I visited the servicing center for the second time approximately two weeks after not getting any update or the promised call. I was told that there is another part that still pending and needs to be ordered. I was requested to wait for another month. I expressed my dissatisfaction, knowing that such type of parts would not need more than two weeks to be ordered from the factory in the US if needed . I also suggested to the service manager to use DHL services and charge me the delivery fees if its not within the UMC policy to request parts through international couriers. Two weeks is usually the normal experience with my other car parts ordering process where unavailable parts in the region would take maximum 15 days to be ordered from the factory. I was told that I could take my car back home and I will be called again when the second part will arrive. From my previous experience and the bad first impression I encountered, I refused and preferred leaving it to be serviced for other issues believing that the main old issue will be sorted as per my expectation.Two weeks now and my car still held with your servicing center without any update from your side. Today, I called your servicing center following up on the issues raised and again, I could not get any expectation or feedback as when the parts will arrive, replaced and my car can be delivered as I was expecting (fully functional) when I first bought it.I would kindly request you to review the circumstances of this compliant and find a reasonable solution that will insure a proper management of your customers expectations is a key deliverable to promote the well known and respected Jeep Brand. Thanks and I look forward to hearing from you soon.

2012 Jeep Liberty Sky rider roof will not stay closed. I took it back to the dealer and they stated that Jeep no longer repairs the Sky Slider roof. Took it to a repair shop and they told me that they could not find parts as Jeep stop making it and there is no after market. I am stuck with nowhere to go. Jeep/Chrysler should do something to help all the Jeep aficionados who have the Sky Slider roof.

I have owned 3 Jeep Commanders 2006 and we have recently purchased a new Compass. I have decided to keep one of the Commanders. My family and myself have taken care of the Commanders from the beginning even though after the first year, the plastic door handles cracked and just fell out on the floor making it very hard to open the doors, were always wondering when it will quit working. At first, I believed it was some fault of ours but after three 40,000 dollar cars and they all did the same thing, I decided to keep one and went to the dealership to pay and fix my own. They quoted me a price of $550.00 a piece, which is not fair as this is the third vehicle we have had to do this. I love these SUVs, but the doorknobs and the seat belts also will not hold up making it impossible to take all the kids at once. $330.00 a piece to fix the seat belts. There is a big manufacturing problem and I would like some help as we have purchased 4 Jeeps, 3 at one time.

Jeep Laredo 2014 4x4 - Like everyone says, Chrysler really does suck!! Transmission problems on 33k miles shifter recalls, wheel alignment shifts to the right. Transmission kick down to 50 when doing 60mph, dangerous. Chrysler will not help. They know everyone is having the same problem and their priority is to have the vehicle fixed so everyone buy one so they all sit in the shop while they get paid and we pay bs. Anyone know of a lawyer something? Its time the U.S. opens their eyes because they think they will always get away with it. Its not just one vehicle, it’s multiple vehicles. Chrysler tells you they will fix it while people are being told the same thing. Well you go ahead believe that.

I leased a 2018 Jeep Cherokee Trailhawk in February 2018. 2 months later I had to take it back to dealer for the paint peeling. Of course they were asking me stupid questions... Maybe its the sun?? Maybe its from a carwash... really??? Its a defect.... THEN... it started jerking. I would come to a stop sign or a red light and it would jerk upon acceleration. One time I actually thought someone had hit me from behind. Took it back to dealer... can’t find anything wrong... Then last month I took it to another dealer... they found a cylinder misfiring... yeah sounds safe to me. Started doing it again after getting the car back for 3 days. Dropped it off again and they once again find nothing wrong. I will NEVER buy another Jeep product. I just want OUT Of this lease... Oh, and by the way... I have 8800 miles on it.

Ive noticed when I get into a Jeep Patriot (this has happened in 4 separate Jeep Patriots) that my mouth starts to taste like cotton and I have a hard time breathing. So far, I have not found anyone that has had the same experience as me. My friend who purchased a Jeep Patriot said he noticed it a little bit but nothing severe. My boyfriend then bought a Patriot even after I told him of this side effect (smh). Instantly when entering the vehicle, I start tasting this cotton taste in my mouth and my throat starts to close up. Now I know there is a certain chemical either in the AC used in this vehicle or the powered plastic they use for the dash. Has anyone else experienced the same issue? Ive searched the internet high and low to see if anyone has this problem, and I havent had any luck. Are there any latex products used in the making of this vehicle? Please, if anyone has had the same allergy or knows what the cause is reply.

I own a 2002 Jeep Liberty w/ 3.7L/V6 engine. The main issues is the RADIATOR made of combined plastic and aluminum components. I had my faulty radiator replaced 5 times since I bought it due to horrible leaking! This design flaw of PLASTIC components, COMBINED with the leaking the radiator ALWAYS RESULTS to ENGINE DAMAGE DUE TO 1) valve gasket busted, 2) coolant mixing into the ignition chamber or within the cylinders, 3) Valve seat problems... ALL causing CYLINDER MISFIRES. The downside... is VERY, VERY expensive as in the thousands of dollars! Radiators hose are also troublesome. There are many issues with Jeeps product and 3.7L engine design, that many in the World wide web consider it a JUNK (SCIENCE). Wondering, they have discontinued the LIBERTY design?What I have observed is the MIXED plastic components also found in its interiors, electronic issues, fan clutch issues, power steering noise issue including rack & pinions, hoses and belts and become easily TOO rotten, I have been upkeep with maintenance: Synthetic engine oil, transmission fluid exchange, Coolant exchange, Rear diff exchange, Air filters, BELTs and tensioner, etc. BUT still it boils down to the Radiator plus minus ENGINE cooling components. FEEL the HEAAATTTTT! LESSON Ive learned. STAY AWAY from a JEEP PRODUCT!

2007 Jeep Patriot - The engine will not go over 2,000 rpm. Ive tried everything. This vehicle sucks!

I got a 2018 Jeep Wrangler that is trailer rated. I paid $42,000 for it for the fact that I like to go off road. On New Years Eve my wife was coming home in a downpour on the highway when the jeep just stop running. She pulled over to get out of the way. She tried starting it a couple of times and nothing. I went and picked her up 150 miles away and had it towed to my house. I called the dealer and had to wait 14 days before they could look at it.Two days later I got a call that water got into the motor and it would be $12,000 for a new one. I asked what about my 7 year 100 mile warrant they said it is not covered. I called Chrysler and they said no good. I looked up what trail rated stood for and it said that the jeep could go in water up to 19 to 30 inches. When I said that to them they said that does not mean rain. So to fix my jeep I had to go through my insurance. I will never buy a Chrysler again and have told my friends not to use that dealer or buy a Chrysler. P.s. I work in a company where there 46,000 employees and I posted this on their website.

The Jeep Compass has proved to be good. I have not had any issues with the make or model of the car. The crossover style is good for my current lifestyle and needs. The seats fold in to create extra space for moving or transporting large items. It also allows me to have space and to feel safer on the road because of the size. I dislike the radio that it came with initially. However a new one could be installed easily enough with the proper tools. I also dislike the handles on the backseat doors as they are a little hard to open.

I own a 2010 Jeep Liberty with the sky slider roof- reason I bought the car! It is broken & Jeep has stopped making parts to fix! Shame on Jeep for not supporting their product! I have contacted Jeep but they tell me to look in salvage yards- REALLY? I have searched for parts to no avail! My vehicle is 8 years old, low mileage & in great shape except for the main attraction- the sky slider! Therefore making the car worthlessness!

2014 Jeep Cherokee latitude Lemon - Problems since January. Newest problem needs cylinder head and was overheating. Not including the tranny wobble out of 1st and 2nd gear if it even moves. I feel very unsafe driving it and opened a ticket with corporate. Contacting lawyer, they had my jeep for over 1 week, no loaner. I have called them 2 times. Shouldnt they call me and get authorization to work on my car??? Super upset because it did drive well in the snow!Updated on 02/22/2015I had to get a lawyer. There is a laundry list of things that went wrong with my 2014 Jeep Cherokee. First, the second day I had it the check engine light came on. The dealership said it was the oxygen sensor, but it wasnt bad enough to change. That happened 3 times before they decided to change it. When the light came on I would get horrible gas mileage, but thats apparently not an issue to Jeep. The remote start doesnt work when the check engine light comes on which makes sense, but when you have to wait 2 weeks for a service visit in the dead of winter, not cool. Next the touch screen failed and they had to order it. Couldnt drive it heat in winter with my kids. The manual controls wont work if the touch screen malfunctions. Then after the first week the transmission was constantly acting funny, hesitating, and the mechanic would go on a test drive with us and couldnt deny our complaints. Then the head went on the engine, it overheated. It took over 40 days to diagnose. They gave a hard time about a free loaner car. I forgot to mention they keep greasing the suspension because it makes a grinding noise since about 400 miles. The transmission is still horrible, the updates seem to be made up. I tried trading it in and Bayside Jeep in Queens would not return my calls for a trade. A hand full of time the jeep wouldnt start, would appear to be dead, then 20 min later it would start. Unsafe in stop and go traffic, because it lunges forward and wont continue. I hear a loud clunk when that happens. The transmission or engine makes a weird gurgling noise. I got a lawyer because I was unhappy having a new jeep with replacement parts in the engine. Its a huge deal, I should have gotten a new one. The lawyer got them to buy my jeep back at full sales price, but Im still losing rebates which = losing my trade in. I also had to pay for millage because of NYS Lemon Law. I dont have good credit so when I turn it in I will get back about 500.00 to start over. It takes another 6-7 months for NYS to refund tax/title/DMV fees. So I dont feel whole, and I have no idea what to get. Before this I a bmw, but it was rear wheel drive, and before that the had a 95 cheep grand cherokee that was great and still on the road. They dont make cars like they used to. Im at a loss for what to purchase next, Ive been burned by this experience.

7/1/21 I was in a terrible car accident on the interstate. 28k damage to my Jeep Wrangler! I had no airbags nor did my seatbelts lock, we were violently thrown into dash, my husband has facial fractures even. Jeep did a inspection and denies any liability. So never ever spend 45k on a jeep wrangler unless it your preferred coffin!

Bought the car in 2003, a year old. I wanted a good road car for work and a Jeep for weekends. This car was and is both. Very little trouble. 160,000 miles on original motor and transmission. A few minor problems but overall a great car. Really a great highway car and also great for camping. If the weather is really bad the dog and I can sleep in the back. I am writing because I see that Land Rover has a line of dog accessories. I rescue old, sick dogs, no one else wants. They are nice dogs and we have a good time. As they get old it gets harder for them to get in the Jeep. I cannot find a ramp that they like. I put cheap AstroTurf in the back and would not mind buying a mat that fit. I guess that is it. Happy customer.

I called last week to simply find out a price on a vehicle. I spoke to Trevor who kept me on the phone for 20 minutes trying to get me to come down there to purchase this same vehicle. I told him there was no way I was driving 4 hours to be disappointed and come home with nothing. Ive had over 12 vehicles and I know how this operation works. I told him about my proposal I have with a dealer here and the price they were giving me for my trade. They unfortunately didnt have the color jeep I wanted. He guaranteed that he could get me to a payment of $300 or under. I still said I dont believe it and will not drive there until I know you can sell this vehicle for this amount and that I have it in writing. At this point he said even if we lose money we want your business. I told him Id call Monday since Id be away all weekend. In the meantime my friend Greg also called and spoke to Trevor about numbers and he promised he could get us there. So last evening we made the 2-hour one-way drive to find out it was all a lie. The numbers were way off. You wouldnt give me the discount promised. I left absolutely devastated. My suggestion to Trevor and the rest of your team is not to make empty promises to prospective buyers. You wasted 5 hours of driving and caused a lot of heartache. I will never recommend anyone to your dealership. As matter of fact, I will tell everyone I know to steer clear. I will be writing a letter to Jeep corporate customer satisfaction on how no one there would take any responsibility for their dishonest actions and misleading representations over the phone. Especially with a new salesperson they have on staff that is representing them. They promised $11,500 for my trade and $2300 in rebates. We got there and they would only discount the jeep $1165 and would only give me $10,000 for my car.

I purchased a 2012 Jeep Patriot Latitude in February 2012. I immediately noticed problems with the wiper blades coming on, dash lights began to dim, radio light display unable to see. I set a service appointment with dealer purchased from. Their review of problem was no problem could be located, even after I typed a detailed list of the items mentioned. Well, here we go again. I set the service appointment again, as the problems have gotten worse, now the AC will not cool and with the wiper, dash lights, radio display are still not working properly. So, I will see what the service department says tomorrow. Unfortunately, I paid cash for the thing, and what a mistake that was. I am 76 year old, gray-headed female; tell me out there, will I need an attorney to get the dealership to stand behind the warranty? Has anyone else had this type of electrical problems with their new 2012 Jeep Patriot?

I bought my 2017 Jeep Renegade Limited in January 2018. Less than 2 years old.. My problem started around 16k miles. (Im now at about 23k). Friday I go in for my 3rd consumption test. Im burning oil. Getting to the dangerous part of the dipstick after 1000 miles, I didnt buy a new car so I have to babysit the oil level in it.. Its not the 1970s! Why should I burn 1 quart of oil per 1000 miles? Other newer cars can go 10k miles between oil changes, I feel duped and cheated. I also think theres something wrong with the low oil sensor, it only comes on when I take extreme turns and doesnt stay on. Im busy with my eyes on the road taking the turn, not watching my dash.. I had to have a passenger point it out to me!

I purchased this 2007 Jeep Commander when it was 2 years old. It still had a factory warranty. It has been nothing but a piece of garbage. This is by far the worst vehicle that I have ever owned, or that anyone I know has ever owned. Nothing but a pile of troubles. Windows never worked right, sometimes they went up, and sometimes they get stuck (elect). Water leaks through the sunroof tubes because of poor design. They need to be cleaned out twice a year or my car will be soaking wet and leaking from the handles and down through the doors to the floor. When heater turns on, makes loud squealing sounds, and to turn heat off you have to hit the ac switch. Seats also had bad wiring and would not adjust back and forth.I do regular maintenance on my car every three months, and my vehicle is garage kept. Ever since I had this Jeep, it stalls, wont start on first crank intermittently, shuts off while driving, and windshield wipers work when they decide to go on for no apparent reason. When I take it for service, no one sees anything wrong with it. No codes, no problems when test driving. Everytime I get this Commander out of the garage, two months later it is being towed in for another problem. In the last 15 months, I have had to replace the oil pan (really??? Rusted completely through), water pump, fuel pump, leaking transmission lines (poor design, rubbing together), crank sensor, and NOW to my amazement the ECM.Really??? I want to puke. Got to fix it, so that I can get rid of it. Because I NEVER want to look at another Jeep/Chrysler product again. I really hate the fact that someone else has to get this money trap junk. Because that is exactly what it is!!! When this Jeep hit 100,000 miles, which was 15 months ago, it has proved to be moneymaker for Jeep parts and labor, and a real unreliable vehicle for the owner. Lets not forget all the electrical and design problems it has had from the start. I am still at a shock about the computer system going bad. Yeah 1400.00, that never should have happened!!! I cannot wait to get it fixed and get it out of my name.

How many people have to report that Jeep products have engines that are defective and are ruined by the valve seat dropping?! We just spent $4000.00 on a 2002 Liberty and the dealership said, Hey we fixed those valves in the new one. Well how does that help all of us that got stuck with the old engine? The rings were made with powdered metal that ends up shattering. Please look into how often this happens. Jeep should reimburse people.

I bought a brand new 2011 Patriot with only 5 miles on it in Feb. 2011. Before my first oil change, I had started having problems. On two separate occasions, I heard an unexplained noise almost as if my ball joint had broken and my wheel was about to fall off. The first time, it only happened for a few seconds, the second time I pulled over, nothing seemed wrong. When I got back in it, it drove fine. Of course the dealer couldnt do anything because there was not a malfunction light on. Since then, the problems keep coming. There is a dead spot when accelerating around 50mph, I then have to mash the gas to get it past it. The transmission feels weak; the dealer wont do anything until it breaks. Then I just noticed the other day my door hinge has begun rusting already. I would expect it after about two years but not 8 months. Jeep has gone to hell since Chrysler bought them in the late 80s. I knew I should have bought a GM.

Jeep Commander 2007 Stalling Problem for 4 Years: The Commander will start stalling 1st time after 30,000 work is completed. It will stall once every two weeks or so and escalate to several times a day. When I take it in for service, unless they can duplicate the issue, they make us take it back. So, we are, basically, driving it until it will stall daily. We have nearly (my wife and my daughter) been in two accidents due to the stalling, with cars coming at us in excess of 60 miles per hour. Eventually, we will get to the point that it will stall and all the lights will cut off and it will turn back on while driving on the highway at 55 miles per hour. We have filed 2 suits with Chrysler ** and **. They are this point putting the pressure on our service company, Prince Frederick, MD Jeep, and they have done everything they can. Chrysler is acting as if they have never heard of my situation and the danger they are putting my family in. However, I can find investigations on my year and model on Consumer Affairs and USDT Investigation EA07-007 and PE07-009 as well as a ConsumerAffairs.com report dated 5/01/07 pertaining to this matter. We are so worried as what to do. I can not drive with my daughter and my husband drives all the way, too, into DC from Dunkirk, MD and I worry about his safety. I just want a safe vehicle for my family and they use us as there guinea pigs to drive until it is in a bad state and very frightening. We have lots of hills and people drive very fast in this area which makes it more frightening to stall. My daughter is too afraid to get in the Jeep and she cried last time we nearly were hit on our way to take her to school. Please help us. We dont want to trade it in so another family could be hurt and be in this situation or a teenager!

Jeep gives a turbo over boost alarm and goes in to limp mode. I spend nearly R40.000-00 and car still does the same. I took the car back 4 times and the orom is still the same. They are Jeep specialist. The turbo is redo. The over boost censor is changed and the emg valve is changed.

I purchased my Jeep back at the end of August. Off and on, a “electronic stability control service” light would come on. I took it into the dealership and it was diagnosed as a vacuum leak. However, the part they needed was backordered and they didn’t know when they would get it. Although still running and driveable, they could not release it back to me for safety. Since it was under warranty, I was able to get a rental, but only for five days. Only could customer care extend that time period. I waited it out as long as possible driving the wife’s car until it became an issue. I called customer care to make sure I could get the extension and was told a case manager would call me back. 3 weeks later and numerous phone calls, still not a word from customer care. Returned the rental and had to pay the majority out of pocket. Still no Jeep and customer care is silent. Now stuck with a rental car bill for a month old vehicle under warranty with 1,000 miles. I call B/S on that one. I’m pretty sure I’ll be trading in my Jeep if I ever see it again. These guys have terrible customer service and done paying for it.

I wanted it reported as I see that this is affecting many many owners of this vehicle with the same issue but no recall has ever been issued. This is a safety issue as you cannot open the doors so if you were in a wreck you cannot access the handle to open the door. I contacted the Jeep company but they said no recall so will not repair.

I purchased a 2002 Jeep Liberty in April, and I have really enjoyed it until recently. It only has 73,000 miles on it. And one day I was leaving work and heard a clunk sound. When I got home, I opened the hood and checked the oil. It was completely gone, and it was less than 3000 miles since its last change. It started to make a rattle sound, and so I took it to two different mechanics, one Chrysler and was told the entire engine needs to be replaced. I had refilled the oil and havent lost any since, and now I find out that this has happened to many people and Chrysler replaced the engine and model and is not helping those that need the repair done.

I was on my first trip to enjoy the fall color on my jeep which at that point had 20k miles on it and found a good spot of highway and felt like using the cruise for the first at a 65 mph speed limit road. When I set it at 65 mph, it was driving smoothly then suddenly it accelerated with a sudden boost of power and picked up speed. I was amazed and intimidated, had to immediately get the car off cruise as it went as high as 70 mph. I have called the dealer and asked him a lot of time after being put on hold for minutes to be told that it was just a one time occurrence and will not happen. I am not satisfied with the explanation that I got and have decided never to use the cruise control again and would advice the same to all traveling with family.

I started my 2003 Jeep Liberty Sport to warm it up and after 10 minutes, the gas tank exploded. If you have one, I would sell it now before this happens to you. I will never buy a car with the Jeep name ever again! If my family would have been in it, I would have Jeeps ** right now. They should really be investigated for faulty manufacturing as I hear more and more horrible things are happening to almost every model of Jeep that is out right now.

I purchased a 2014 Jeep Patriot new in July of 2014. In August I had to take it back in because the hood was lifting up and looked as if it were going to come off at freeway speeds. The windshield wiper smart switch also quit working. I was told that the hinges on the hood werent very secure by design at the dealer but they replaced them anyway and it still wobbles going down the freeway and they replaced the smart switch. On November 21st I took it in again because there was a grinding noise coming from the front end. The dealer informed me that I had a defective transmission and they had to order one. On November 24th I took it back to have the new transmission put in and was told that it would be done on the 25th. When I called on the 25th they told me that the mechanic had stripped out the threads on a mounting bolt and had to put a heli-coil in it and it wouldnt be done until the 26th. I called on the 26th and they told me that one of the front drive axles was also defective and they had to order one. They were closed for Thanksgiving on the 27th so I called on the 28th and was told that the part was not in yet. It is now December 2nd and I still do not have a vehicle which I need to do my job so I have not been able to work for over a week!

Cute car but piece of crap. 2019 Jeep Compass. In Aug of 2019 I complained about engine noise a month after when backing up and was ignored. 5/9/20 car started and would move two ft and cut off and parking break & engine light comes on. Now my truck with 10,000 miles on it is sitting at a dealership. This is a damn safety hazard because I was pulling on a busy street when it cut off. I’m going to get rid of it somehow.

So Ive been reading that this is a problem with the 2014 Jeep Cherokee and even the dealer admits it and can do nothing for me. Ive had the Jeep go bone dry and shut down after 5k miles on multiple occasions prior to realizing this was an ongoing issue. This time I had the oil changed 3200 miles ago and the engine seized this morning. If this happened on the highway I could see it resulting in injury or death. The manufacturer does nothing, the dealer (Lester Glenn Jeep, Toms River, NJ) does nothing. Im told for them to do anything it has to meet lower than whatever the standard were for a vehicle to burn which was something like a quart per 1k miles. Ive had 10-20 yr old vehicles that didnt burn oil like that. This isnt normal. This time around it did burn quicker than the allotted quart/mi and I imagine its not going to be improving. Dont buy this year Jeep and I think 2015 has the same problems.

My jeep would not start when I went to go start my 2005 Jeep Liberty. Jeep would not start. I brought it into a jeep dealership and was informed that a piece on the steering column broke off, and that this is a common thing with this jeep. I am told I need to replace the whole steering column. When we went to go order the column, and we discovered that 400 people are waiting for this steering column.As of 12/28/2011, these 400 people are all on a waiting list for this part that is back-ordered. I am wondering why there has not been a recall on this steering colomn. I am without a vehicle for I dont know how long.

I have a 2011 Jeep Wrangler 4-door. My soft top leaks which causes a horrible, moldy smell inside the car. Every time that it rains, I have to take all the car mats out of the jeep and dry the rugs with a towel. I then have to go to the back area where there is a storage compartment and scoop out the water that puddles up inside it. I will then keep all the windows open once the sun is out to let the car dry out. The smell still remains for days after. I was stuck in a rainstorm and water was leaking in all around the top of the door. My left arm and leg were both soaked by the time I got to my destination. I am taking the car to the dealer to be evaluated. I asked them if they have been getting many complaints about this and they said no. I dont believe them because I even got a letter from a lawyer who is putting together a lawsuit on behalf of Jeep owners because of mold and electrical problems, which are brought on by the leaky roofs. I hope they do the right thing for me. I am glad that this car is a lease and I will get rid of it in another year. Never again.

My son purchased a used 2011 Jepp Liberty with the sky slider roof in 2017. The car was in excellent condition when we purchased it in 2017. Low miles, clean and in great running condition. However no one ever notified us of the horror that was about to happen with the sky slider roof. As cool as it looks and opens, the roof is a piece of garbage. One warm summer night my son decided to open the roof to get some fresh air in the car only to find once he got home that the roof was never to close again. We tried and tried but to our dismay the roof would just not close. SO then the next step was to call Jeep. We just about got laughed at on the phone, with the service men telling us they no longer make the parts for the 2011 Jeep Liberty and basically we were screwed. Hmmm a 2011 and no parts. How can you explain that. Now what do we do with this car??? We can not sell it, we can not trade it in, we ARE STUCK!!! Now we have contacted an auto body shop that can possibly take a roof from a Jeep Liberty with the same sky slider roof, that was in an accident and put it on my sons vehicle.... for $3,000 dollars. So now, my son still owes $7,000 on the car and we HAVE to invest another $3,000 just so he can drive the damn car. I will never ever buy another JEEP in my life. This car has been nothing but a headache and the Jeep dealers are horrific people.

Brand new loser cars from 1996 to 2012: Ive been a faithful customer to Chrysler vehicles for over 17 years and every product that we have purchased always resulted in having a serious problem(s). We would have the vehicle serviced and traded up and purchase a new vehicle. The trust in your car products and materials has been irretrievably shattered. I purchased a brand new 1996 Chrysler Sebring which had consistent problems, traded up, purchased a brand new 1998 Chrysler Concorde that had transmission locked up, paid the car off and purchased a 2003 fully loaded Jeep Liberty. What a travesty. Here I am again, old faithful, believing this vehicle will be different psych. With every vehicle I purchased, things never got any better, only more repair bills. Currently, Im at Russ Darrow on S. 108th Street with outrageous repair costs on my Jeep including consistent ABS brake light problems, unresolved engine light problems, replaced air compression motor & pulley drive system, belts locked up, transmission leaking, water reservoir and of course, its nobodys fault. After keeping up with all my maintenance checks on all my cars with the dealership, I still cant keep a vehicle that can run successfully past 70,000 miles before requiring major repair. This is ridiculous. At this point, I am no longer interested in purchasing another Chrysler product ever as long as I live! I will be following up with a complaint with to the BBB and anyone else that will hear my complaint.

The water pump on my 2009 Jeep Liberty went bad at 35,000 miles. It is 2 weeks out of warranty and they will not fix it. To top it off, when the case manager said that they will not approve the fix, she would also not let me speak with her supervisor or anyone else. Apparently, they let their lower level case managers make the final decision. A water pump should not go bad for 150,000 miles on todays vehicles. I am starting my anti-Chrysler/Jeep campaign today. I will never buy one again. It is a shame that this is what American car companies have come to. They cant design and make equipment that last past 35,000 miles without breaking.

2010 Jeep Liberty 3.7 liter engine with 74400 miles on it - I bought my Jeep last July 2015. I have had it in the multiple times for the water pump, heater core, thermostat, misfire several times and now brought it in on Wednesday August 3, 2016. It was loosing fluid out of the overflow so we called and brought it in to the shop and now they tell me that my engine is toast because we blew a head gasket. Nice right. I still owe money on the Jeep and my husband is disabled and we only have 1 vehicle. How am I going to bring him back and forth to the doctors and I have to work to make money and we dont have a pot to piss in. And I just spoke to Jeep helpline and they said they lend me a helping hand because after 7 minutes on the phone that we dont fit any of the criteria to get help. WTF. So much for Jeeps. I will not ever buy one again. You suck!!! My last Jeep is 16 years old and has 168000 miles on it when I sold it and it still running and never had a problem with it!!! Thanks JEEP.

Im experiencing stalling, shuddering and shaking. I was told by a Jeep dealer I need an Electronic throttle control body. Of course they whipped out the cost but not the solution. They let me leave with the car like that. The next day I received a lightning bolt warning signal and the car stalled in traffic jerked forward and continued moving slowing in ongoing traffic. This is a safety issue and I advise other owners with these problems to report them.

In Jan my Jeep Patriot with 13,000 miles suddenly stopped on the highway. Dealer could not find a problem. On March 3, a 150 miles from home, it happened again. Nearly got crushed by a tractor trailer. Engine light came on. Had it towed the nearest Jeep dealer. Had to rent a car to get home. After three days dealer could not find the problem and suggested I call Jeep customer service. I did on March 6th. Customer service gave case # **. Said they would assign the problem to a case manager and she would call me on March 7th. I would also get an email from them confirming case number and their agreement to pay for the rental car. Neither happened on March 7th. I have called customer service 4 times since then and left messages for the case manager to call me. No callback. I emailed the Jeep executive office on March 8 to ask for help. No response. The dealer still has my car a 150 miles from home. It is now 10 days. I would suggest you think twice before buying a Jeep.

Jeep Grand Cherokee 2001 - I have been waiting for several years to be contacted by Chrysler regarding the potential problem with the rear gas tank exposure, as the gas tank blows up when you are rear ended by another vehicle. Many deaths have occurred and we are still waiting for the safety issue to be resolved! Please let us know any status of the rear end gas tank issue. Many thanks.

Jeep vibrates at 2200RPM 58MPH. Automatic transmission starts in 4th gear and gets worse as speed increases [like a tire out of balance]. Many lame excuses but no fix.

I recently had to have ball joints and rods replaced in my 2008 Jeep Patriot with 43000 miles on the vehicle and finding out from several mechanics and forums that this is a very common problem with this vehicle. Chrysler/Jeep used inadequate parts with little regards to the buyers safety.

I just bought the Jeep Liberty a few weeks ago. I like its automatic windows, 4 wheel drive and the back opens up either just the glass or the glass and the door. And the door actually opens up to the side not downward. However, I would change the outer appearance. I wish the body shape wasnt so round and compact. I dont like the super boxy look either but somewhere between this style and the boxy style would be perfect. But other than that, I love this vehicle. Its a 2006 with 141,000 miles on it, runs like a champ and looks like its brand new practically.

Particulate filter, catalytic converter, broken grommet, etc. - I am going on day 70 without my Jeep Grand Cherokee. 3 months of payments, no car. 3 months of Sirius radio payments, no car. Have heard the part is on back order for many months-Today called the Chrysler number and he said he sent messages but the service tech hasnt responded. 1st they put a new employee on my case. TWO days on the job. Come on guys. Really? Not fair to him or me. 2nd His response: “I will call the dealer and see if the part is there.” Duh dude-NO it is not there. (Oh wait, they forgot to give it to the tech). Then we had a tremendous exhaust leak into the cabin of my car. Car smoking like crazy. How do I file for Lemon Law?

I have a 2015 Jeep SRT bought in the dealer Flagship in Bayamon, Puerto Rico in April 2015. The Brembo calipers clear coat started to peel off around 9,500 miles and one year from purchase. I went to the dealer and after waiting several weeks for a response with no success, I had to contact them and they informed me this is an aesthetic issue that warranty would not cover! I tried to appeal that response but have never been able to get above the dealer level. I have tried every means possible, avoiding to go to the Puerto Rico Consumer Affairs Department, but the experience with Jeep-Chryslers customer service has been the worst I have had in my life.Upon research in the web I found that this is a very common problem to SRT owners and the feeling is the same; Jeep-Chrysler does not want to be responsible about this manufacturing issue and they avoid covering it under warranty. This is an SUV which base price is $65,000 and here in Puerto Rico, taxes included, is almost $80,000! It is incredible that a vehicle of such a high price has such a poor quality material and manufacturing in a part that is one of its main visual attributes. Anyone knows that this part is exposed to high temperatures and Jeep-Chrysler engineers should know better. I wish there is something that Consumer Affairs can do to help us Jeep SRT owners with this issue. I will be exploring the possibility of a class action against Jeep-Chrysler, among other causes of action for this abusive and elusive warranty scam.

I would like to let it be known that Jeep compass is very unsafe. I went for an oil change to find out my steering wheel is ready to go out of control. The Jeep is bought on 2008 and only driven to and from work. The local driver said it’s loose and want to charge me over $1,000 to fix not only that has terrible blind spot which is unsafe. I had a Caviler for 13 years and never had something like that happen. There should be a manufacture recall.

My 98 Jeep is an amazing car. It has saved my life a few times. The major issue Ive had with it is that a few years ago, I had to have the transmission replaced and fixed. Almost immediately, I blamed the shop. Thank God for warranties. Ive had it for 5 years. And it still runs great. But the issue now is that the gas mileage is slowly getting worse. I dont know if its just crappy gas companies putting something in the gas or what. But I live about an hour out of Austin. And it used to use less than a quarter of a tank to get there and back. Now, even if I dont run the AC, it uses more than a quarter. Let me just say its Texas summer in a black jeep with no AC, and gas prices are going up everyday.

I purchased a 2005 Jeep Liberty new from a local dealer in Mesa, AZ. The day we picked it up, the water pump was found leaking and was replaced. Now in October 2011, we have replaced the water pump seven times. And as I write this, it is back in the shop for a leaking water pump. The last one lasted three months. We have had the rear differential replaced three times and it is howling again. All the window regulators have been replaced at least three times each. We are so afraid to drive this vehicle out of town. We rent one instead to go to the mountains or to travel to San Diego. Our government wants us to buy American. Why should we? The USA cannot build an auto like 30 years ago. Im very frustrated and will never buy a Chrysler product again nor will anyone in our family do so.

For the second time in less than 2 years my rear window regulator broke. First time it cost me $350.00. Now they want another $170.00 to fix it, plus it cost me $65.00 for them to tell me what was wrong with it. I told them to tape it up and forget it. I am not working at this time and cannot afford the companys incompetence. I cannot believe that with so many complaints on this that the company has not recalled this defective component in their vehicles. Am I angry? You bet. I am looking for a different vehicle today, forget them. I loved my vehicle but cannot afford this problem every time I turn around.

I love my Jeep Renegade but I wish it had more features. The dealer did not know anything about the Jeep and was very misleading. I was upset once I signed the paperwork. I shouldve test drive it as well. Dont have Uconnect and the dealer led me to believe I would. I also would improve the price. I still think I was paying for the name Jeep and overpaid on the car. Nevertheless, having a Remote start is by far the best. I Love starting it 10 mins before I leave in the morning remotely. I also love power windows and having tire pressure gauges.

2014 Jeep Grand Cherokee - I just wanted to reiterate what another user has stated about the drivers seat lumbar cracking. I have noticed it cracking fairly regularly, but intermittently - and I have not yet found a fix. The previous user stated that a piece is too short and needs to be repaired. Does anyone have any info for me so I can communicate this to my dealer. Thanks.

I bought a Jeep Commander three years ago at this dealership. While it had a current inspection, the tires needed to be replaced immediately. The airbag light has been on since I bought the car. The heating system (and cooling) does not shut off. I was told when I bought it that the heating system was fine.There are no lights on the dash for the heating/cooling system. Now the transmission is acting up. The tack will go very high as it gets stuck in low gear. When I stop the car, turn it off and back on, it somehow must reset itself. My window controls on the driver side door no longer work in the front of the car. The seats are all badly stained. I have had this to a dealer in Warren, PA for repairs, but they have been unable to find the problems. Now, of course, my extended warranty is up and I do not have the funds to purchase another one. This car is a money pit. I love how it drives, but now Im stuck with an unreliable vehicle that I still owe $14,000 on.