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Product Reviews:

Lesabre, lacrosse, enclave mine has a V8 which makes it very cheap on gas.
Lesabre, lacrosse, enclave mine has a V8 which makes it very cheap on gas. Mines a 1995. If you can afford to get a newer one thatd be my advice, so maybe you wont have the trouble that Ive experienced. Their motors are usually good but their transmissions arent that great. Matter of fact I have to shift mine manually & it can be aggravating & also very dangerous, a good way to get hit in the rear. So if you can buy a newer one. Mines old, been left sitting out in the weather & the clear coat is very wore, the paint is faded & its maroon with a red door, due to someone other than me having a accident.Its all electric, power seats & power windows. My advise would be to get the manual windows not power because 2 of mine are stuck up, but at least their up. When it runs its good, it just tears up a whole lot & its got plastic parts that cant take the heat, so theres another problem. Its roomy with plenty of passenger capacity & plenty of leg room, not like some of the smaller cars. You can actually stretch your legs out.
Published: February 5, 2017
Bridget of Corinth, MS
Source: consumeraffairs.com

I bought a Buick Century from my parents a couple of years ago. It was in t
I bought a Buick Century from my parents a couple of years ago. It was in tremendous condition, spotless. But in that period of time, the following has happened: The plastic gaskets GM uses in their vehicles deteriorated causing a major repair, the power windows failed, the catalytic converter went twice, I am told the anti-freeze used in these vehicles is faulty and is slowly eating away at the interior of the rubber hoses causing a horrible sludge problem in the radiator. And if all that isnt costly enough, the paint is literally falling off my beautiful car. Buick of course will do nothing, everything is out of warranty. I miss my Toyota vehicles that I easily got 200,000+ miles on with none of these horrible issues. I would never recommend or purchase a GM vehicle again. What a piece of **.
Published: August 27, 2011
Gary of Cuyahoga Falls, OH
Source: consumeraffairs.com

2017 Buick Enclave - 2nd Enclave we have owned. Has dangerous problems with
2017 Buick Enclave - 2nd Enclave we have owned. Has dangerous problems with blind spots. Almost 0 visibility on both sides. We had to add spot mirrors on side mirrors. The worst problem is with the Navigation system that Buick is aware of, but is not making any effort to correct. Nav sys will tell you to make a U-turn where there is no place to make a U-turn within 10 miles in the middle of the freeway. Used Nav Sys to get to an appointment, set it for our home address on the way home, told us to take a freeway going south instead of East--would have been in the middle of downtown Los Angeles had we followed the directions.We have contacted Buick - about 3 weeks ago and requested that they buy the automobile back from us and let us get on with our lives. However, we have heard nothing from either GM or the dealer we bought the car from. WILL NEVER OWN ANOTHER GM CAR AS LONG AS I LIVE! Will encourage everyone I know not to buy GM. It is unconscionable that they refuse to even talk with us!!! Dealers service person advised us that the Nav Sys is a problem with this model and there is no indication as to when or if they will have it resolved.
Published: June 26, 2017
Karen of Newberry Springs, CA
Source: consumeraffairs.com

Buick Riviera has good gas mileage and service record low cost maintenance
Buick Riviera has good gas mileage and service record low cost maintenance and the service we received from Buick was of high quality. We were able to comfortably fit six adults in the car with plenty of legroom and ability to move around if needed. The cloth seat covers were very comfortable. The car has a sharp image, quality paint job, with electric windows, cruise control, automatic headlight system, moon roof that leaked and a quality seal. Also, it has a state of the art full stereo system with cd, am/fm and cassette tape option, intermittent wipers, full antilock brake system, and a heated seat option good for cold days. I would highly recommend Buick for a quality vehicle.
Published: March 22, 2017
Lon of Eugene, OR
Source: consumeraffairs.com

For the past 8 months, I have only been able to drive my Buick for 2 weeks
For the past 8 months, I have only been able to drive my Buick for 2 weeks at a time without having serious issues. The engine light will come on and I get the following error messages: reduced engine power, max speed 32 mph, traction control off, service StabiliTrak. The first time this happened, I was on the interstate driving 75 mph! Since the end of July, I have had my car in for service multiple times at several different service centers. It has now been at Todd Wenzel Dealership in Davison, MI since January 6th (today is March 22nd), with no diagnosis. Today I was told they cannot diagnose it until the vehicle gets worse and that I should drive it until another symptom develops! They said since they cannot replicate the problem, they dont deem the car unsafe to drive.I have kept records that detail the issues I have been having and the attempts that have been made to fix it. If I did not still owe $12,000 I would have gotten rid of this car by now. I have been told: Total customer satisfaction is important at Buick. If this is truly the case, then Buick/GM should step up and make this right: either figure out the problem and fix it, or give me a replacement vehicle worth what I still owe. This is just not ok and I am at my wits end.
Published: March 22, 2021
Anna of Lapeer, MI
Source: consumeraffairs.com

My car is a nice SUV and it has Bluetooth blind spot and aux cord and back
My car is a nice SUV and it has Bluetooth blind spot and aux cord and back up cam. Its good on gas and roomy, comes with a sunroof and the staff knew exactly what I was looking for. The Color is nice and has chrome on the side mirror, the tag plate and dashboard. I had upgrades but strip seats in. I also asked them to put a cover in the trunk so I dont sharched and chrome on the wheels and tint on the windows. It is really nice to ride around in. I have a big family and we go on road trips and everyone is just fine in the car and there is a lot of head room and leg room and a lot of trunk space.
Published: January 31, 2017
Robert of Covington, GA
Source: consumeraffairs.com

Have made multiple contacts to Buick Customer Assistance Center with no res
Have made multiple contacts to Buick Customer Assistance Center with no resolution. I sent a certified letter with pictures of safety issue with Buick Regal seat belt. No one contacted me even though they signed for the letter. I made numerous calls to them with continuous run around on their part. I have already had to have part of the seat belt replaced once and it is still something wrong with it. You would think they would care about safety issue but it is apparent they dont care. They just tell me to take the car back to the dealership and wait. I like my car overall but after the lack of care from the Customer Assistance Center, have second thoughts. I am not asking them to fix the radio or an optional feature. It is a law to wear seat belt while driving motor vehicle.
Published: March 5, 2020
Brandy of Ladysmith, VA
Source: consumeraffairs.com

My Buick has been in the service department 4 times of the course of 3 mont
My Buick has been in the service department 4 times of the course of 3 months and still not fixed same exact issues, and now Im told by (Freedom Chevy Hwy 67 Dallas) that they do not want my service anymore... Disappointed, shocked, confused on so many levels.
Published: September 24, 2014
veronica of Cedar Hill, TX
Source: consumeraffairs.com

Just purchased our 2015 Verano with 26k miles. After driving for a few days
Just purchased our 2015 Verano with 26k miles. After driving for a few days I noticed when it shifts into 2nd gear car shudders and shakes. No lemon law on used cars. We purchased this car from a Toyota dealer. As the story goes. AS IS. It has a warranty from Buick but I have a sick feeling this is not going to go well... 16k spent on the car and now Im stuck taking it to hope it can be fixed. Meanwhile my reliable car is gone so now Im going to have to rent a car... I will update when I find out what Im told. Anyone else have a shake, shudder feeling when driving?
Published: April 19, 2018
David of Kent, OH
Source: consumeraffairs.com

At 87,600 miles the wave plate for the transmission in my 2008 Enclave is g
At 87,600 miles the wave plate for the transmission in my 2008 Enclave is gone; $3800 to rebuild, $5400 to replace. Apparently the wave plate is a consistent issue with many of the GM products. GM should take responsibility for this faulty part and issue a recall. After the local dealership quoted me the price, I call GM corporate to complain. There are thousands of complaints on the 2008/2009 Enclave on several blogs & forums. GM took my complaint and contacted the local dealership and came back with - 30% off the rebuild with 12 month/12,000 mile warranty. Please note the rebuild will ONLY replace the broken parts. All the other OLD parts will not placed back in.
Published: December 22, 2014
Kirk of Memphis, TN
Source: consumeraffairs.com

I drove to the grocery store this morning. All of 2 miles. Then to the drug
I drove to the grocery store this morning. All of 2 miles. Then to the drug store. Total round trip, 4 miles. I came home, put the car in the garage. I had to go into the garage to put something away and the fan was running from the engine. I thought that was strange as the car wasnt even hot. It shut off so I thought it was ok. About 5 minutes later, I went back into the garage and once again the fan started again! I opened the car door and my inside fan was blowing at high speed. I came in the house, got my car keys and locked the car. Now it isnt turning on. It concerns me as I know most cars a fan will run after you have turned it off but never have I seen a cars fan turn back on. Anyone have this issue?
Published: March 10, 2016
Lyn of Bay Village, OH
Source: consumeraffairs.com

I never thought I would drive a Buick but after getting behind the wheel, t
I never thought I would drive a Buick but after getting behind the wheel, the rest is history! It floats when you drive, is super roomy, repairs have pretty much been maintenance and I cant believe how easily it maneuvers this vehicle cam turn on a dime! Over after driving and owning numerous different vehicles from Nissan, Toyota, and Dodge I have to say this one is my all time favorite.
Published: December 8, 2019
Corrie of Abbotsford, BC
Source: consumeraffairs.com

Buick corporation and GM Corporation you guys have the nerve to send my a s
Buick corporation and GM Corporation you guys have the nerve to send my a survey asking my opinion of the service from my dealership. Well lets see. You guys have had my car almost as much as I have considering my car has been to the dealership 13 times and you all still cant seem to fix it. Hire people who know what they are doing. Buick corporation you guys are the biggest ** of all. Ive contacted you all twice concerning this car and you all have basically told me keep working with the dealership even after explaining your certified dealership cant seem to fix the issue. So I will say this. People stay away. This cars are junk. They will sell you a certified lemon. It will say certified car which is suppose to mean as good as any new car. It should really have stated certified lemon garbage rolling nightmare, POS that no one will ever fix because they dont know the issue. Do not contact Buick Corp because you will be wasting your time as they true just want you to keep bringing your car in replace parts that shouldnt need replacing and by time its all said and done you could have purchased a new car because by time you truly find the problem you will have spent more money fixing the rolling POS that they certified.
Published: October 19, 2019
Lena of Marrero, LA
Source: consumeraffairs.com

Have a 2016 Buick Enclave with only 1,400 miles and the brakes are fading a
Have a 2016 Buick Enclave with only 1,400 miles and the brakes are fading already. Took it in and they found nothing. Said they are working like they are designed to do. General Motors is walking a thin line with this. I just hope my wife never gets into an accident.
Published: February 3, 2016
Edward of Beverly, NJ
Source: consumeraffairs.com

My husband purchased the Buick LaCrosse 2011, and most every time, I get ou
My husband purchased the Buick LaCrosse 2011, and most every time, I get out of the passenger side of the car, I hit my knee on the part of the dashboard that points out. I have so many injuries to my left knee, I cant tell you. Soon, as it heals up a little, I go in my husbands car, and hit it again. I tried adjusting the height and distance of the seat, but I dont want the seat to be way back, or someone adjusts it, and I forget to push it far back. I have never had anything like this with any car I was in, ever. I have a real dislike for this car, and I want him to give it back. I would like to know if anyone else has this problem with this car design.
Published: February 20, 2012
Bonnie of Encino, , CA
Source: consumeraffairs.com

The Buick Skylark is like a sedan and sports car blend. Buick has been in b
The Buick Skylark is like a sedan and sports car blend. Buick has been in business for many decades. I myself prefer the classic Buicks however the new styles are just as elegant. Buicks are conservatory priced and easily outclass more expensive car manufacturers. Buicks are classic sedans. The Skylark is a 2 door hard body sedan and is fast as a rocket on 4 wheels. For the passenger’s capacity, there are six seatbelts but you better hope everyone is very, very thin otherwise the driver will not have any elbow space to turn the steering wheel without breaking the ribs of whoever is unlucky enough to be riding in the front center seat. I would definitely recommend Buick to my children and grandchildren.
Published: March 27, 2017
Bonnie of Seattle, WA
Source: consumeraffairs.com

Buick commercials joke about the lines new and sleek look but the appearanc
Buick commercials joke about the lines new and sleek look but the appearance is no joke. My car is a showstopper and I love seeing it parked outside stores. It offers a wide variety of models, offering a good fit for any family looking for a bigger car or retirees looking for classy elegance. It has plenty of space for my bulky car seats and wider passengers! Good trunk space too. Car seat and groceries fit, a big win in this moms book! Various upgrade and personalization options include sunroof and leather. You name it and you can get it in your new Buick. The extra touches show how Buick goes the extra mile for customers.
Published: March 30, 2017
Danielle of Sayreville, NJ
Source: consumeraffairs.com

My 2010 LaCrosse check engine light came on; it was covered by warranty. Th
My 2010 LaCrosse check engine light came on; it was covered by warranty. The service repair person said that I have to pay $390.00 to replace the O2 sensor. I asked, “Why do I have to pay? Isnt the sensor covered?” He said no, because it’s the wires corrosion and then he said rodents/rats ate the wires. I didnt know that service repair specializes in rodents. Which lie is it? I dont trust car dealer mechanics. I dont recommend LaCrosses and their phony warranties. A rat ate my wires - yeah right! I’m not satisfied! I called everybody in the corporate branches - no one helped me! I also like to mention that if you’re a tall or big person, dont buy LaCrosse as youll hit your head and knees. Looks are deceiving. Dont buy cars in Woodbridge, New Jersey on Rt. 1&9. Poor repair service.
Published: September 17, 2012
Tracy of New Jersey, NJ
Source: consumeraffairs.com

We bought a 2011 Enclave new in early 2011. The car has about 20,000 miles
We bought a 2011 Enclave new in early 2011. The car has about 20,000 miles on it. About nine months ago, the rear liftgate broke (hydraulics), and came crashing down on me. Thankfully not a worse injury than sore a few days. Last month, I turn the ignition over and the car wont start. I had to have it towed to the dealership to have a software update (really??). Yesterday, car made funny noise under hood. Dealership took it in all day to return it at end and tell me car needs 3 days work but need to come back. I want my money back. Wish I stuck with Toyota.
Published: July 10, 2013
Harold of West Hartford, CT
Source: consumeraffairs.com

The 2003 Buick Century was originally purchased by my mother in 2007. I inh
The 2003 Buick Century was originally purchased by my mother in 2007. I inherited the car in 2010. At the time the car was purchased, my mother needed a car that was easy to get in and out of with limited mobility. It has been reliable, comfortable transportation for 9 years. The bench front seat has been especially welcome when driving with two small dogs. Ive never owned an American car that has lasted so long. However, there is a switch for the heater and air conditioner that corrodes from condensation. The entire dashboard needed to be removed to replace it. They should make something like that easier to access for repairs.
Published: June 28, 2018
Gina of Saint Peters, MO
Source: consumeraffairs.com

I own a 2010 Buick LaCrosse. The passenger door came back and made an 8 ga
I own a 2010 Buick LaCrosse. The passenger door came back and made an 8 gash in my 88-year-old mothers leg. She went to the emergency room and has spent a day and night in the hospital because of this. There is a chrome strip along the door that sticks out from the door, and this strip made the gash. The Buick dealer first told me he would fix the strip. But after speaking to the corporate office, he was told that he couldnt touch my car and couldnt do a thing!
Published: October 2, 2011
Judy of Duluth, MN
Source: consumeraffairs.com

I purchased a 2011 Buick LaCrosse BRAND new and it has been the car from HE
I purchased a 2011 Buick LaCrosse BRAND new and it has been the car from HELL. From the 6th day of ownership, it has been towed 12 times and now is in the shop because it wont go in reverse.
Published: May 8, 2014
April of Cordova, TN
Source: consumeraffairs.com

I have taken my Buick Regal turbo 2011 in for repairs 19 times. The serpent
I have taken my Buick Regal turbo 2011 in for repairs 19 times. The serpentine belt is squeaking again so that will be 20 times. I also have a suspension light on which they report will be a 1000 dollar repair. The lemon law gave me a small amount of cash but I think Buick should have replaced this car. It all started with 2000 miles on it. It also had a cracked turbo which needed to be replaced. The dealership has been rude and horrible. I will never buy a GM product again.
Published: May 29, 2016
Jennifer of Alpena, MI
Source: consumeraffairs.com

I really like this car and hardly any problems with it. Its my second Buick
I really like this car and hardly any problems with it. Its my second Buick LaCrosse I have had and it has been a real good car for me. Lots of room, safe on the road and childproof locks in Windows.
Published: April 24, 2018
Connie of Brooksville, FL
Source: consumeraffairs.com

My fiancee was driving the vehicle and the left front tire locked up causin
My fiancee was driving the vehicle and the left front tire locked up causing her to lose control of the van until it unlocked itself. This has happened several times. We took it to the dealership at least three times trying to get it fixed. They tell us nothing can be done. This appears to be a common issue as I found hundreds of occurrences on the internet of this happening. I would really like to get this fixed before she or the entire family gets into a serious accident.
Published: May 17, 2012
Clete of Liberty, MO
Source: consumeraffairs.com

Ive had nothing but problems with my 2015 Buick Encore. Radio crackles, pai
Ive had nothing but problems with my 2015 Buick Encore. Radio crackles, paint is flaking, seats are impossible to get clean, and now the turbo charger needs replaced. I will never buy another Buick again.
Published: April 19, 2019
Barbara of Cuyahoga Falls, OH
Source: consumeraffairs.com

First of all the six cylinder engine in this car is killing my pockets, it
First of all the six cylinder engine in this car is killing my pockets, it eats gas like you would never believe. When turning the steering wheel all the way it cracks as if somethings going to break, the door slam loud noise like cheap car. When car door is open theres no signal lighting to let oncoming cars know that your door is open, transmission stays in same gear too long before changing to second gear. Very cheaply made luxury car. Not worth the money. No way. Im getting paint chips in front and sides of this car, Im leasing this car and I wish that I never got involved with this particular car 2017 Buick Enclave. Bad deal. Very bad deal, also when you first pull the car out it sounds like somethings loose or mud flapping from the tires, I dont know what thats all about but like I said very cheap luxury car. They really ** up this one. I really want to get out of this lease right now if possible.
Published: May 28, 2018
Duane of Chester, PA
Source: consumeraffairs.com

Buick is the only vehicle we trust. I like my Buick Century custom. Its a g
Buick is the only vehicle we trust. I like my Buick Century custom. Its a great family vehicle and very perfect for my family. It has big trunk space great for a stroller or wheelchair. Its very spacious. It has a lot of foot space and arm space. The kids have a decent amount of arm space so you dont have to worry about them hitting each other. It also has child locks on both back doors and it rides smooth. Buick has amazing looks to it with its pearly white paint. Its a comfy ride and my kids love it and so does my husband. The car was given to us for a baby shower gift and we love it. Buick can do anything to this vehicle. They can personalize anything you want from paint jobs to new speakers and radio. From rims, tires, steering wheels and led lights to basically anything. If you ask they will do it.
Published: March 18, 2017
Brooke of Lafayette, CA
Source: consumeraffairs.com

Im using Buick Enclave. Mine has 7 seats. 2 from front row with a captain s
Im using Buick Enclave. Mine has 7 seats. 2 from front row with a captain seat at the 2nd row and 3 seats at the third row. Leg room is really ample and some rooms for everyone. It really runs smoothly even during snow and rainy season. The sound of the engine is very silent. You cant even distinguish if its on or not. It is innovative and the cushion are really great. Sound system is really a cutting edge and the power is really amazing. Finally chargers are in place in each rows. You need to upgrade to leather seats to experience the comfort of being a king, though. Hot and cold seat is a must especially if you have extreme temperature in your area.
Published: February 8, 2017
Richard of Belmont, NC
Source: consumeraffairs.com

Since new Ive brought the car to Buick 2009 enclave for steering issues and
Since new Ive brought the car to Buick 2009 enclave for steering issues and check engine light. My wife driving off a highway made a left turn in NYC and the steering gave way. She hit a train trestle base. Since January we cannot pass inspection as they cannot figure out what is wrong with the car check engine light. After months. Its possible its the catalytic converter. Thats thousands of dollars. And part of a class action lawsuit as is the steering. Lets go GM. Give me another car or fix this one to my satisfaction!
Published: August 4, 2015
Marvin of Woodmere, NY
Source: consumeraffairs.com

My 2015 Buick Encores engine blew at 40,000 miles on Christmas eve. It is a
My 2015 Buick Encores engine blew at 40,000 miles on Christmas eve. It is all under warranty. Theyre replacing the engine and that took a few weeks for the Buick dealer to get because there were problems getting the correct engine from GM. Then, when they installed it, it had a wrong part. The dealer had been trying to get that part from GM for weeks but no idea when they will get it. The dealer asked me to help by calling Buick Customer Service to escalate the problem of getting parts to the dealer. I have left messages every other day for over a week now and twice requesting a Supervisor but I still havent received a response from Buick. My car has been at the dealer a month and a half now, I have no car, no loaner, and still no response from Buick customer care. I recommend choosing a car made by a different company because what good is a warranty when they cant get parts to fix your car and nobody cares enough to return a phone call. Not a good company.
Published: February 8, 2019
Larry of Rosalia, WA
Source: consumeraffairs.com

This car was red, lovely and beautiful. It had excellent service. I never h
This car was red, lovely and beautiful. It had excellent service. I never had any problems out of my car. It never broke down on me and also it was very good on gas. It drove very good and it also had brand new tires. It had bright lights. It had a lot of space in the car as well. The mirrors were automatic as well as the doors. It has a automatic starter. It was very clean also. The passenger side was lovely. All of my friends and family talked about how good it felt and how soft the seats were. They also talked about the heated seats they loved that the most.
Published: February 7, 2017
Uashia of Redford, MI
Source: consumeraffairs.com

Buick is very reliable. I have been very happy with the cars Ive owned, loo
Buick is very reliable. I have been very happy with the cars Ive owned, looking into buying a new vehicle very soon like a Volkswagen Jetta or any Sedan or a SUV. I love the Volkswagen Jetta appearance throughout the years. Its always been a very adorable car and its features have been getting better with the years. They offer a lot of features with the new vehicle. It does get pricey but honestly its cheaper than most brand new vehicles out there and they are very reliable cars. They are very comfortable and spacious. They are differentially the type of luxury Im looking for. Besides, a SUV would be more room for everyone in my house.
Published: March 26, 2017
Felicia of Eugene, OR
Source: consumeraffairs.com

Car stalls and the crash light suddenly goes off, but Ive not crashed.
Car stalls and the crash light suddenly goes off, but Ive not crashed.
Published: June 5, 2014
Maureen of West Chicago, IL
Source: consumeraffairs.com

My car needed some serious work, and has for several months. There is an i
My car needed some serious work, and has for several months. There is an issue with the GM model of engine in my Buick that was brought to my attention about a year ago, that resulted a class action suit against GM. It was described to me as a slow deterioration of something within the engine (I am not a mechanic and do not claim to be. However, I am in a technical field). I have been saving up the money to get the (1000 dollars plus) repair done. About 3 months ago, my car started overheating. I was told that it would take about $1000 to $1500 to fix. But they said that they could not tell me exactly without taking the engine apart, which would cost several hundred dollars. They showed me how to put coolant directly into the radiator to avoid damaging the engine, until I could afford to get it fixed. I did it daily. The car kept running until eventually it overheated enough to cause several leaks, so I took it to them to fix. Originally, I was told it would be $1000 to $1500 to fix. They tentatively gave me a ballpark figure. I would not hold them to an estimate when they had not looked at the engine. And that is not what this complaint is about.By the time they called me the first time with an actual quote, it was around $2000 (I did not get it in writing). I asked them how much it would cost to fix the fan while they were in there (fan only worked on high, and was a preexisting issue). They told me it would add a couple hundred. I asked them to do that while they were in the engine. Once they called me back, they had found a bunch of other stuff that was wrong with my engine they had not quoted me for, and that it was now going to cost over 3000 dollars. When I told them to stop working on it, they informed me that they had already done 700 plus dollars worth of work. So, if they stopped, I would still have to pay that and my car would still not work. I could not afford this. But they assured me that the good news is that it passed the block test and the head gasket was fine. It had been tested several times. Since that was okay, my car would work for years after this repair.Having already been out of work for days without my car, I arranged to borrow money from my mother to cover the repairs, so I could get back to work. When I spoke with the mechanic to authorize the repairs, they listed a long list of everything that is needed to be done. It was a very long list. When they were done, I told them, I understand it needs quite a bit of work, but my only concern is the end result. I then asked them, If my car is only worth 4000 dollars, and I put 3020 dollars into it, when it is done, will it no longer overheat, will it be drivable, and will the heater work? The mechanic I spoke to (KJ **) said yes and continued to sell me on the repairs and what a good idea it was to do. I then asked the exact same question, just to be sure (I was planning for the worst) and got the same yes answer.The car was in the shop for a few days. The turn around was quite quick for the huge list of things that needed to be done (according to them). I called to check on it daily. I was never warned about any other problems. They told me on Saturday when I called that it was done, although I never received a call. And it was the end of the day when I tried calling. Im not even sure if they were open on a Saturday. And they told me that I had to come get it immediately. Well, it started out as him being pushy and encouraging me to come get it right then. But he eventually turned in to being flat out. He told me I had to pick it up because they did not have room on the lot for it.Regardless of if it was a rush job, a mistake on their part, or flat out fraud, I was sold an end result I did not get. When my girlfriend went to pick up the car to go to work (her work is approximately 1.5 miles from the auto mechanics shop), she was told that it was all fixed (just as I was on the phone). But she was told to keep an eye on it just in case and if it overheats to bring it back. She did not make it to work before it started overheating, not a mile and a half. Our house is only about a half mile away from her work (basically in between the two). So luckily, she was able to make it home after work. She told me it had gotten over half way to the red overheating in that short of a distance. So, the first thing I did the next day was to take it for a test drive (starting out fresh while it was still cold).It overheated off the charts within 10 blocks, red-line overheating. I immediately called the mechanic while letting the car cool down. It was the same guy who had sold me on the repairs (KJ **) and also the same guy that rushed it out the door. When I told him it was overheating, he sounded like he was trying to sound surprised. He was not sincere at all, very forced. He said, Oh really, thats weird. Then, he told me to let it cool down, take it back, and they would take care of it, and that they must have missed something. He said, You know, sometime things get overlooked. Being in a technical trade, I told him I understood (which I did, things happen). I asked him specifically: I have no money left. I just gave you guys 3000 dollars. I do not have. This will not cost me anything correct? He said yes. Once again, I repeated myself and made him repeat the same affirmative answer. I always cover my bases when there is a large amount of money on the line.The car was with them for several days, and I did not hear a word. They did not call me once. I kept calling. All KJ ** would tell me was that they were running a block test to see if it passed. He told me it passed one day, then it failed the next, and back and forth on 4 separate occasions. He said: It failed hot, so were going to let it cool down over night and test it again in the morning. It failed cold so were letting it run. Its been running for hours so it must be fixed (which is obviously a flat out lie, since it could not make it 10 blocks). It passed hot, and so on, going back and forth. He gave me no real answers and becoming less and less honest. This is the test they guaranteed me my car had passed initially before all of these repairs. And this was the whole reason it would be worth it to put $3020 into my 2000 Buick that is only worth $4000 or so.After four or five days total, KJ ** put me on hold for the first time. Then, someone named Nick (who refused to give me his last name when I called) got on the phone. He started listing off the things that needed to be repaired. I said, Thats great, but this is obviously not going to cost me anything extra right? He told me that since it failed the block test, it needed x done (head gasket I believe, along with some other things). And he told me that since that was not what they did initially, it would not be under warranty. Then, he started listing off things that were $400 to $500 a piece, which is where I cut him off. My response was (expletive deleted): Are you ** kidding me? You sell me on a 3000 dollar repair, guarantee me that the thing that is now broken is not broken and that’s the good news. You guarantee me an end result of a working car. But as soon as it drives off the lot, it cannot drive a mile. In addition to that, it broke in your possession due to being rushed or bad repair work, misdiagnosed, or whatever. Now you want more money?!I was obviously quite upset. He kept telling me the same not our problem type responses (that is not an actual quote, however everything else in this report is almost word for word). I told him I was going to call my lawyer. And I told them that I expect them to provide the service they charged me 3000 dollars for, and that was a working car. I told him I would call him back the next day. I immediately looked up everything I would need should they not honor the service they charged me for: this website (the BBB), the State Attorney General, King 5 news Scam Watch series, etc. I also found around 50 reviews online from other unhappy customers that claimed they had done the same thing to them (overcharged etc). Most of them were oil changes that ended up being hundreds. But a few of them were 2000 to 3000 dollar charges that were in the same or similar situations I was, except most of them at least had a working car to show for it!When I called the next day, the uncooperative Nick picked up the phone. I told him he had a day to think about the situation, and asked him if he had decided to do right by his customer. He continued the same not our problem responses. At that point is when I informed him I had legal counsel and that I would be filing with the BBB, State Attorney General, the credit card company, and have them featured on the news. I also told him that I would be taking him to court if they refused to provide the service that they had charged me for. He said, Lets go to court.One thing I find interesting is that when I was referring to my and KJ **s earlier conversation, he said yea that was me when I was quoting KJ **. He told me that I had talked to him. I never talked to him until they decided to try to get more money out of me. I pay very close attention to that type of thing in these situations. There are only 3 different employees I have ever spoken with there (Nick, Ken and KJ). KJ ** was new to me with this repair job. They dont even sound the same on the phone. KJ ** has a pretty noticeable accent, so this immediately jumped out at me as a complete lie. He was obviously trying to add credibility to his argument. Because if it was him I had been talking to, then he could argue about what had been said, and attempt to twist the end result.So, I am now filing this with you along with every other place I mentioned above. Thank you for your help. I just wanted my car fixed for the $3020 (less would have been better, but I was willing to pay it to have my car back and working). And I gave them countless opportunities to finish the job for the agreed upon price, all of which they refused. So now I am asking for my money back. I have been unable to work 2 weeks now due to being lied to, defrauded, sold a scam, and ripped off. I am an on-site computer technician and have to be able to get to a job site within 30 minutes, which is almost impossible in Seattle on public transit. Thank you for your assistance.
Published: October 4, 2011
Ben of Seattle, WA
Source: consumeraffairs.com

A friend bought a Buick LaCrosse with an extended warranty & after owni
A friend bought a Buick LaCrosse with an extended warranty & after owning this vehicle as a 2nd owner for only 4 months the check engine light came on. After retrieving the error codes which show that cylinders 1, 3 & 5 are misfiring she contacts the dealer who asks if this was the 1st time this has happened, to which she answers yes. The dealer then states that this is a common occurrence & that this GM 3.6 liter V6 engine misfires but not to the point of creating a mechanical issue. After doing some research I come to find out what appears to be plenty of reports/complaints of the exact issues (& plenty more) that shes having.The check engine light eventually goes off the following day just to come back on about a week later but this time causing the vehicle to completely shut off & losing the power steering while navigating a left turn onto a busy freeway on ramp. Once again its the same error codes so after advising her she contacts Buicks Customer Care 800 number to assist her getting this issue resolved. After being reassured by a supervisor she makes an appt to drop her car off & be placed in a loaner. On the day the car was dropped off no loaner was available until almost end of business day at which time shes told shell be charged another hour of diagnostic fees ($119) because after having the vehicle from 8am they were not able to diagnose the problem but do state that theyve discovered what appears to be rodent damage, yes rodent damage to a wire harness. What they dont realize is that I removed the top cover that protects the cylinders to inspect & take a few pictures prior to the vehicle being arranged for drop off. As a foot note the vehicle is parked in a garage in Goodyear, AZ every night where there is no rodent problem.She is now waiting to hear back from Yates Buick. The vehicle is also experiencing transmission issues (delay in shifting/jolting) as well as an odor from the AC unit, the driver seat doesnt always recognize one of the programmed memory settings & although the heated side mirrors function is turned off, when the vehicle is started through the remote start feature they turn on. This vehicle has 54,000 miles & is in great exterior condition. Hoping that GM (Buick) stands behind their name & brings the vehicle back to a reliable working condition that one would expect for the price one shells out. Stay tuned for the outcome.
Published: September 3, 2014
Johnny of Goodyear , AZ
Source: consumeraffairs.com

My mother bought this 2008 Buick Enclave CXL with every possible option for
My mother bought this 2008 Buick Enclave CXL with every possible option for $44,000. 75-year-old female driver only, always maintained, never abused. At 45K miles, she gave the car to me. 45-year-old male, perfect driving record, & preventative maintenance freak. At 48K miles, the transmission began slipping at various times & in various gears. Took it straight to dealer, the warranty was expired 6 months ago due to time, not mileage. The dealer charged me $212 to tell me the tranny was slipping (knew that). Said it would cost me $1,200 just to drop it & diagnose. Suggested I go with a GM rebuilt for $4,800. They said Buick would not help me with repairs or discount the parts, even with only 48K miles. I took it a couple blocks down the road for a $3,000 rebuilt tranny with a 1-year warranty. The bottom line is this was my last try with an American car. I have owned 10 vehicles: 4 Toyotas, 1 Nissan, 3 GM, and 2 Dodge. I still have 1 of the Toyotas with 94K miles & never a problem. I have never gotten to 75K on any of the American cars without major tranny or engine trouble. The opposite with the foreign brands, never any major trouble. Call it luck, I call it obvious & have finally learned my lesson. I will stay with Toyota for life.
Published: January 14, 2015
Bruce of Cypress, TX
Source: consumeraffairs.com

I have a 2012 Lacrosse that has just over 29K Miles on it. Transmission jer
I have a 2012 Lacrosse that has just over 29K Miles on it. Transmission jerks hard as I am at normal speed cruising. I have duplicated for a Dealer and told that it is Normal for my transmission to jerk. These problems started around 2000 miles on the car, I bought it brand new with only 41 miles on it. I have driven 2 other 2012 Lacrosses and no jerk, a 2013, a 2014 and just today a 2015 and no jerk. It is the car and this is just the start of problems. I just had a mechanic from a totally independent shop to ride in my car tonight and he felt the jerking. He feels that there are transmission problems and I was told by several mechanics that a jerk that can be felt so strongly is not normal. I will never own another GM vehicle in all my days. This will be the last one.
Published: July 9, 2015
Angela of Southaven , MS
Source: consumeraffairs.com

Buick is the best out there. Its luxurious, beautiful and has many colors t
Buick is the best out there. Its luxurious, beautiful and has many colors to choose from. The seats, especially the Captains chair is so comfortable I would have no problem sleeping in it. And I have kids so it must be dependable. Ive owned 2 now and when I bought my last one I wanted the security package.
Published: March 22, 2017
Tim of Lawrence, MA
Source: consumeraffairs.com

The front dash of vehicle for no reason, other than the Florida sun, has co
The front dash of vehicle for no reason, other than the Florida sun, has come unglued and curves up so I can not see the road at times. I dont need an attorney yet. I would love to send you digital pics I have, as well as a camera film showing your dash has totally come apart.
Published: February 7, 2012
German of Miami, FL
Source: consumeraffairs.com

For all those people out there that are having, or have had, bad experience
For all those people out there that are having, or have had, bad experiences with the replacement of Window Regulators, there is a better way. $400.00 per is a joke. The regulators (Including Motor) cost less than $80.00 on eBay. They are fairly easy to replace with a few simple tools (and with the help of Youtube.com video) or for as little as $50.00 per at your small local garage repair shop, for cash (Not sure what I am RATING to get this to post).
Published: July 25, 2014
Trevor of Mississauga, ON
Source: consumeraffairs.com

The Regal is a great car. It is good on gas 22 mpg and has great accelerati
The Regal is a great car. It is good on gas 22 mpg and has great acceleration for a 2 cyl car. It has plenty of room for the front seats. The ride is very comfortable, has a large trunk area, good vision all around.
Published: December 2, 2019
Francis of Simi Valley, CA
Source: consumeraffairs.com

In the 3 years I have owned my Encore I have not had one problem. Great siz
In the 3 years I have owned my Encore I have not had one problem. Great size, easy to handle, stable on the highway and easy to park. It is also practical because you can lower the back seats to carry large items. The back door allows for easy access to the cargo area.
Published: December 15, 2019
Holly of Stockertown, Pennsylvania
Source: consumeraffairs.com

2013 Buick Encore - August 22, 37K miles maintenance. Sept. 22, engine ligh
2013 Buick Encore - August 22, 37K miles maintenance. Sept. 22, engine light. 24th, told loose hose. Oct. 22, 2K miles later, engine light. They rebuilt engine (piston, rings replacement), picked up on 11/5/14. 11/7/14 engine light on, returned to dealer.
Published: November 14, 2014
Robert of Redwood City, CA
Source: consumeraffairs.com

Buick has basically only cars and CUVs, not a variety of either. But what t
Buick has basically only cars and CUVs, not a variety of either. But what they do have they are good at. However, they are missing several models of cars that seem comparable to others. Cadillac had the ultra luxury space, so it makes it unclear exactly what Buick is going for. We purchased the LaCrosse and were very happy with the appeal overall. The color options were excellent and the curves were attractive. Overall the car had a modern, sleek, expensive look. Several personalization options were excellent, specifically some of the technology options. However, I feel that the Buick is lacking some of the more innovative safety features that other vehicles offer as options. While it doesnt have any huge passenger vehicles, it carries the popular and necessary options that carry between 5 and 8 people, which fits most families.
Published: February 12, 2017
Jesse of Humble, TX
Source: consumeraffairs.com

The cars come in so many different material types, big, small and different
The cars come in so many different material types, big, small and different colors, its just amazing. The different models in this brand of car come in different years which means that one car may have this one thing in it but a newer model may have something better than the other ones. The car brand is very nice and up to date, too. They have the feel of a luxury car with a price you can afford. The insides are very easy to keep up with and to keep the Car clean as well. This is a family car. It can hold up to five people which is perfect for the average family nowadays. It also has great trunk space for those big shopping trips that you take.
Published: February 23, 2017
Kelley of Orlando, FL
Source: consumeraffairs.com

I liked my Buick. They offer a vast variety of cars, I had a hard time choo
I liked my Buick. They offer a vast variety of cars, I had a hard time choosing between a Buick LaCrosse and a Buick LeSabre. I ended up getting the LeSabre. My Buick LeSabre was red with red interior wood panelling on the dash with a wood steering wheel. It was an automatic and it drove smoothly. My Buick LeSabre had seating for six, three in the back seat and three in the front seat. There was bench seats in it and it sat each of my family members comfortably. I choose to upgrade the radio to a CD player, windows to power windows and locks to power locks upgraded to anti-lock brakes.
Published: March 24, 2017
Brandir of Cache, OK
Source: consumeraffairs.com

My 2006 Buick Lucerne has many issues. When getting in the car, the lite kn
My 2006 Buick Lucerne has many issues. When getting in the car, the lite knob hits knee. Its seat plastic is cracked. The original tire has belt seam overlapped too far, causing thumping and air pressure notification to come on. One rim leaked due to flaking chrome and corrosion, its outside trim is coming loose.
Published: October 5, 2011
Grady of Lawton, OK
Source: consumeraffairs.com

I have a 2014 Buick Regal. This morning I took it to the dealer because the
I have a 2014 Buick Regal. This morning I took it to the dealer because there it was a message on the car regarding the power steering. They changed the car battery cause they said that was the reason of the message. I just want to let people know that I previously had a brand new Buick Lacrosse 2013 that I changed for this Regal and that it gave me the same problem with the battery in less than 2 years. Im not a mechanic specialist but how it is possible that 2 different brand new cars are exactly giving the same problem? It means that the manufacturer it is using a very low quality batteries on their cars to reduce their costs. I was thinking to buy a Lacrosse again but I will think it three. What a shame because I really like Buick. However, I recognize that the service at the dealer is extremely good. The guys over there are awesome, excellent attention. Thank you guys!
Published: April 28, 2016
Jaqueline of Miami, FL
Source: consumeraffairs.com

My 2012 Buick Verano at around 15,000 miles makes a noise when it shifts fr
My 2012 Buick Verano at around 15,000 miles makes a noise when it shifts from park to drive and reaches 10 mph. I have had the part replaced once, the dealer and GM will not replace it again. I am supposed to live with this sound my car makes daily. They told me its the ABS sensor and its supposed to make that noise. Its not the clicking noise that I was told the sensor was supposed to make, it clunks like the transmission is having trouble with the first shift. I could not sell this car on my own while its making this noise, they refuse to replace. Why should I be expected to drive a car, still under warranty, while it makes this clunking noise daily? If its the ABS, should they not replace that, can this not be a safety issue?
Published: December 18, 2012
Bobbi of Rogersville, MO
Source: consumeraffairs.com

We have a 2007 Buick with 25,000 miles on it and the GM engineers cannot fi
We have a 2007 Buick with 25,000 miles on it and the GM engineers cannot figure out what is wrong. First we took the car to Richard Kay Superstore in Anderson, SC. They had it for 3 weeks, told me they called the GM engineers but never documented it. Gave us the car back, said it was fixed but the engine light came on within one hour driving the car home. Called the dealer back, they offered no solution, left us very disappointed. We decided to try the local Chevrolet dealer, Sonic Chevrolet in Walhalla, SC. They had the car for two months, replaced a number of sensors. Contacted the GM engineers, started a issue ticket with them. Sonic Chevrolet took the time with us and said if the light comes on again there are only two things left, one that will cost $700.00 and the other that costs $1,000.00. They said the engineers told them they have never seen this happen before.Well after two days the light is back on. Since we have already spent $1,000 on parts and another $650 on new tires. I should say we originally purchased the car new and always had it serviced by GM dealers and mechanics on a regular basis. We will be bringing the car back to Sonic Chevrolet in Walhalla SC. With this issue, one needs to ask, why would anyone want to buy a GM vehicle when the computer or engineers cannot find out why the engine light is on? Seems to me that if there was no computer you wouldnt need all of the sensors and there wouldnt be a issue with a engine light, and I wouldnt have had the car tied up for three months or had to spend the money on top of the regular service we had done.
Published: December 11, 2016
Paul of Seneca, SC
Source: consumeraffairs.com

Update 11/21/2019:
Update 11/21/2019: I did reach out again to GM and again they denied any help. I firmly believe that if word gets out , they did mine, that there will be others banging on their doors with legal representationI was very professional and nice ,I stated ,and not even a percentage ,their response ,we are not changing our decision. Whats upsetting is that this is a known issue. Original review:I ordered a 2011 Buick LaCrosse CXL AWD, it is a loaded vehicle, almost every option, it has and always will be garaged, maintained by buick, it is always clean and washed, waxed, and maintained, looks like brand new. In and out, in early June of 2019, I noticed paint coming off my vehicle in flakes, I luckily have a close friend who has a auto body shop near me, he saw it and was totally surprised to see paint flaking off the vehicle on the left side rear roof area and on the right side rear defroster glass body channel area, the rear glass had to be removed for repaint, headlines dropped, and repaired as necessary, its like new, since the auto body shop my friend owns is very professional.I reached out to General Motors with pictures and a estimate, they denied any repairs due its age, and not even a percentage, buick offered and gave me $100.00 as a service voucher. The vehicle has received many compliments on how it looks and drives, this is my vehicle, my last vehicle, and I maintain it like new. The repairs actually came to $2400.00Funny thing is that it is white, and GM had a problem then on white and silver cars due to the paint flaking off due to improper application of primer, and Mary T Barra had buick executive office reach out to me, which they never did, I reached out to her, and she appeared to read a pre scripted letter on paint, little does she know, I have been around cars for a long time, from Chevrolet, Ford and I recently retired from a BMW dealership after 19.5 years and she is telling me how it is, the problem is, general motors offered nothing, not even a percentage on something that they knew and know was a problem.
Published: November 7, 2019
Michael of Toms River, NJ
Source: consumeraffairs.com

First of all, we were lied to by the sales person. The dealership in Clevel
First of all, we were lied to by the sales person. The dealership in Cleveland, TN. We were informed I could get a sunroof installed for $695.00. We chose the Buick Verano we have because of that fact. There was another Buick Verano at the dealership we would have chosen had we known the actual cost of the sunroof was DOUBLE what the sales lady told us. The dealership owner refused to honor this and she had no concern for her employees lying to us. Her overall presentation was not a good one at all. I forwarded my concern to BUICK and GM without any success whatsoever. ABOUT THE CAR. This is not buyers remorse. The car has a HORRIBLE odor inside that air freshener does not work on. The side windows fog up except on warm sunny days. The steering wheel radio channel changer does not function. The automatic climate control only works for the air conditioning. You can feel the car change every gear upon take off and slowing down. The passenger seat sometimes slides when the car is moving - it doesnt seem to lock into position very well. The back windshield needs a wiper because of the slant. Dust and rain obstruct the rear view at times. I had such high hopes. I am 48 years old and I have only owned two new cars in my lifetime thus far. The first was a Chevrolet Cavalier which eventually got repossessed because I had to spend so much money to keep it running. I only had it for 2 years before they took it. I was 22 years old then. The car was under warranty but the things that kept tearing up were not I was told by the dealership. Now another GM product with liars and what I feel to be a terrible car. Fortunately I dont have a car payment and it cannot be repossessed this time. I gave this car to my cousin to drive and I now own a new Honda Accord that I really like. I am PRO AMERICAN and bought a Buick for that fact and for the first time in my life I am ashamed to be an American because our businesses have no morals. From the dealership to the company. How they stay in business I will never know. However, I can promise you that my partner and I will never buy another GM product.
Published: April 23, 2014
Michael of Chattanooga, TN
Source: consumeraffairs.com

This car brand is great. You can customized it to your needs. It matches wh
This car brand is great. You can customized it to your needs. It matches who I am and I am very happy. Its a great family car. I am a mom of 4 and I drive around with my big family. Its spacious and everyone is comfortable with lots of legs space and shopping space. Its affordable, reliable and up to date. The tank is easy to fill and I felt safe with all the features such as air bags and road call assistant. I also feel good about my cars appearance. It has nice interior, good radio and gps system. I am very satisfied with it and would recommend it to anyone looking for a car.
Published: February 21, 2017
Ana of Ma, Brookline
Source: consumeraffairs.com

Have had a problem with my 2002 Buick LaSabre Limited for months and had it
Have had a problem with my 2002 Buick LaSabre Limited for months and had it in the the Garage down the street from me and now at Palm Chev in Ocala, Fl. When driving this vehicle down the road, a red light comes on and then a beep beep, and it stops. This has become a safety hazard and after 5 times and 4 new sensors, its still doing the same thing. I am wondering if someone higher up could be contacted to see if there is something the dealer has missed. They have had my car now for 3 days and nothing shows up on the computer, and when they drive it nothing happens. I have spent over 1700.00 getting this car right and now I am afraid to take it out on the road anymore. It have around 50,000 miles on it and is a beautiful riding auto but I would like to find somebody who knows something about this problem. Can anyone advise me as to who to contact?
Published: May 31, 2014
Loa of Ocala, FL
Source: consumeraffairs.com

Paint is worn off in 4 spots on my 2017 Buick Enclave. Not stone chips, but
Paint is worn off in 4 spots on my 2017 Buick Enclave. Not stone chips, but 2 sections of paint missing. I have pictures of another Enclave in for service at the dealership that has paint missing in the same exact spots. Buick wont cover this, saying that its because we drive it on a dirt road. So, buyer beware... If you live on or drive on a dirt road - BUICKS ARE NOT TO BE DRIVEN ON DIRT... DO NOT BUY ONE. (Our Chevy Cruze and 2 different GMC Acadias that had 75,000 miles on it never had any paint missing.)
Published: August 27, 2018
K of Leonard, MI
Source: consumeraffairs.com

We have a 2011 Buick Regal. Its a nice car, but it couldnt make it past 7,0
We have a 2011 Buick Regal. Its a nice car, but it couldnt make it past 7,000 miles before the check engine light came on three times. The first time it came on, it turned out that it needed a new timing chain and 4 new valves. The second time it came on, the fuel injectors needed to be cleaned. Then, time went by and after five months, the engine light came on for the third time because the car needed a new fuel pump. So far, everything has been fine with the car.
Published: July 2, 2013
M of Ann Arbor, MI
Source: consumeraffairs.com

I my a 2015 Buick Enclave. Even though dealerships have asked me to trade i
I my a 2015 Buick Enclave. Even though dealerships have asked me to trade in for new model, she is such a beauty. Im gonna keep her as long as I can. She sits nicely in the road, which is to say that she owns her space. Her interior from interior night lighting to leather seats are wonderful. She is a big girl so it does take her a few seconds to hitch up her skirt for quick move, but when she does you know that she is gone. My husband gave her to me as a Valentines gift. What a WONDERFUL Valentines day present she has been. I go in the garage sometimes just to look at her and possible think of somewhere to take her. LOL
Published: December 6, 2019
Deborah of Douglasville, GA
Source: consumeraffairs.com

Why would a company install heated seats and not have a heated steering whe
Why would a company install heated seats and not have a heated steering wheel. In winter, in Canada, a heated steering wheel would be preferable to heated seats. I would like to hear an explanation of why the arrangement is preferable.
Published: May 9, 2017
Joe of Aurora, ON
Source: consumeraffairs.com

Buick drives well, good expansion, great CD Bluetooth stereo and speakers.
Buick drives well, good expansion, great CD Bluetooth stereo and speakers. I enjoy The ride. Gets great gas mileage. It has great color, plenty of room but not too big, it can fit 6 people comfortably. It has a small motor V6. I like the silver, red is beautiful. When backing up you have a beep if you get near anything. You will enjoy driving, you can talk and text without holding a phone theres a Bluetooth in this deer yet theres a place to hold your phone. The whole family can ride and enjoy comfortable and lush seating.
Published: March 14, 2017
Susie of West Columbia, SC
Source: consumeraffairs.com

There were so much variety to pick from it took me a little to go through.
There were so much variety to pick from it took me a little to go through. Love the selection of vehicles. The appearance is just awesome and very sporty looking. There are so many upgrade features and you have so many options to personal features. Love every feature offering. The passenger capacity is very spacious with lots of leg room, plenty of armrest, and no feeling cooped up in a vehicle to where it is uncomfortable. Its comfortable all around. Its just an awesome company all around and Id recommend to anyone.
Published: January 27, 2017
Mike of New York, NY
Source: consumeraffairs.com

We have a 2001 Buick LeSabre with less than 70,000 miles. The dash has sepa
We have a 2001 Buick LeSabre with less than 70,000 miles. The dash has separated and could cause the airbags to deploy. All of the window regulators have had to be replaced. The O2 sensor has gone out three times. The plating on the hub caps is peeling. And the most stupid thing is that the battery is under the backseat. I dont know who designed these cars but they are idiots. I will NEVER buy another GM car.
Published: December 26, 2013
Robert of Peoria, AZ
Source: consumeraffairs.com

Ignition module failure 8/11/2014. After 58000 miles my 2008 Lucerne would
Ignition module failure 8/11/2014. After 58000 miles my 2008 Lucerne would not start. Repaired by dealer for $500. Have complaint number but so far no response from GM.
Published: September 16, 2014
tc of West Branch, MI
Source: consumeraffairs.com

Theres a lot of different models to choose from especially for a young pers
Theres a lot of different models to choose from especially for a young person and first time car buyer and high school student even from a want ad purchase. It has good General Motors automobile with automatic transmission and a great look on the 1982 Buick century I purchased from an old woman in a neighboring town. Buick had some great options in the car including power steering windows and brakes solid am/fm stereo and cassette as well as safety features which could come in handy. It has bucket seats with room for three more passengers in the back. It has good leg room and seatbelts for everyone.
Published: March 22, 2017
Mike of San Antonio, TX
Source: consumeraffairs.com

I like the look and feel of the Buick Rendezvous. It was in a price range t
I like the look and feel of the Buick Rendezvous. It was in a price range that I could afford. I think it was a good choice and its very comparable other models but I do like a lot of the features that this car has. I have a fairly large family and the Rendezvous offered the space that we needed to travel comfortably. With 3 kids space is important. One important feature that I like is it easily accessible for my husband and I to use because hes taller than I am and the seats are just comfortably for both of us. I think I would have preferred 3 row seating instead of two and for some reason by Side mirrors seem to be bigger than most cars. The body of it is big and I prefer it to be a little smaller. But other than that Im very happy with the purchase.
Published: June 28, 2018
Sylvia of Ottumwa, IA
Source: consumeraffairs.com

There are several models of Buick including models from luxurious to very e
There are several models of Buick including models from luxurious to very economical and from small to large. The distinct look of the buick vehicles can be identified by an emblem containing four objects and four or five openings on both sides of the hood which covers the engine compartment. There are also a lot of upgrade and personalization options available including types of engines and body styles and safety features. Many of the features that come standard are tire pressure checks, compass indicators and radios. In my Buick Lucerne it is difficult to get three passengers in the front seat because of the console between the driver seat and the passenger seat, but there is ample room for 3 people in the back seat and there is a very large luggage compartment.
Published: March 20, 2017
Rich of Elk River, MN
Source: consumeraffairs.com

The Buick Enclave is a new SUV, and we love it. Weve never had an SUV befor
The Buick Enclave is a new SUV, and we love it. Weve never had an SUV before, and this new car rides so well. It has Bose audio, great visibility and wi-fi for my tablet, which is truly great when on a long trip. It averages 20 mpg in town and more than 26 mpg on the highway. However, it doesnt have on windshield graphics that tell you how fast you are going. We have that on our LeSabre, and its a real safety feature. Nevertheless, weve had several Buicks and highly recommend them. They are also American made!
Published: June 19, 2018
Mary of Elmore City, OK
Source: consumeraffairs.com

I bought a 2014 Buick Enclave. One of the most best rides, safest, great lo
I bought a 2014 Buick Enclave. One of the most best rides, safest, great looking, affordable and best vehicle I have ever bought. I have had no problems with this vehicle, great service at dealership and overall satisfied with my choice.
Published: August 30, 2017
Danette of Lemoore, CA
Source: consumeraffairs.com

Just leased a 2016 Buick Encore, base with interlink radio, non-touchscreen
Just leased a 2016 Buick Encore, base with interlink radio, non-touchscreen display. Cant see out back due to glare, fog or general distortion. This could be dangerous! I went to my Buick dealer, he took out another 2016 Encore to compare the camera. Same effect, blurry on second Encore. Appears problem is in camera lens. I tried adjusting the contrast, dark, light on the dash display switch. No effect except darker, blurry. Dealer had no remedy. I just traded in a 2013 GMC Terrain, and received a recall notice from GMC concerning the backup camera with interlink radio. There is a new software patch for the terrain. Perhaps there is a new software for the Buick Encore??? Any advice, fix??
Published: January 23, 2016
Lawrence of Hudson, FL
Source: consumeraffairs.com

This brand has so many different models to choose from, and so many luxurio
This brand has so many different models to choose from, and so many luxurious styles for its wide variety of consumers. Buick is a brand that is loved the whole way around. This brand has a very distinct cloud of features that make the Buick stand out. It also has front facing features that make it look sad as you walk away from driving. Its so cool. Buick comes with a lot of space for any situation, whether its family, friends or just ring in general. Making upgrades or even receiving them from this brand makes having a Buick well worth it in the end. This is why I believe a lot of consumers choose Buick.
Published: March 20, 2017
Michael of Columbia, PA
Source: consumeraffairs.com

While driving to work in a 2013 Buick Lacrosse, check engine light popped o
While driving to work in a 2013 Buick Lacrosse, check engine light popped on then all lights went off, car went off. There was absolutely no power anywhere. No Radio, no light, no cell, no anything. These cars has to have a factory recall. When this car stopped, a serious accident could have happened. Gm needs to fix this problem. A class action suit is on its way!!!
Published: December 9, 2014
Regina of Joliet, IL
Source: consumeraffairs.com

Buicks variety is very good. They have a lot of models and colors you can c
Buicks variety is very good. They have a lot of models and colors you can choose from. Every time they make a new one they become more advanced. The appearance and the standard features of the cars are great. The inside of the car is very detailed and have an overall great appearance. It is equipped with a quality air bag. The passenger capacity is great. The leg room is amazing, my passengers never complain about little leg room. And the seats are really comfortable. However, I am only satisfied because they could have made it better but its still good. I would like if I could personalize the inside of my car before I bought it or had a better variety of colors like rose gold because thats my favorite color. But overall I would definitely recommend.
Published: February 14, 2017
Mary of Salem, OH
Source: consumeraffairs.com

2017 Buick Regal looks kind of like a luxury car. Theres two door and four
2017 Buick Regal looks kind of like a luxury car. Theres two door and four door sedan. 2017 Buick Enclave is a SUV four door. 2017 Buick Cascada is a two door sedan drop top very luxury looking vehicle. My car is a sedan two door. Looks like jail bars in the front. Diamond shaped front lights indent in the hood. The paint job is a nice one. Ive got a chrome finish that looks fantastic. Its very roomy enough room to fit five people.
Published: February 14, 2017
Mary of Selma, CA
Source: consumeraffairs.com

My Buick Lucerne is a great car. Large enough, sturdy, much better on gas t
My Buick Lucerne is a great car. Large enough, sturdy, much better on gas than I anticipated, and a very comfortable ride. Its actually a 2006 that had decent mileage and a great price when I bought it. It had been years since I had driven a Buick and now I remember why I always liked them.
Published: December 14, 2019
Beverly of Akron, NY
Source: consumeraffairs.com

Purchased Buick Lacrosse 2010, not thirty days in, the power begins to slow
Purchased Buick Lacrosse 2010, not thirty days in, the power begins to slow down at 23 to 24 miles. Take to dealers, they charge me 115.00 to tell me it may be my air filter and may need throttle body induction. Now in my mind, youre a Buick dealership and you have no clue of whats wrong. And Im forced to pay for that information. My check engine light comes on soon as I left, I call back. They tell me they will charge me 150.00 to put a machine under my trunk switch that advance auto uses for free to read me the codes. It is because Im a woman or dealerships are heading to hell in a hand basket. Signed dont trust ideal Buick.
Published: May 23, 2014
Marcella of Windormill, MD
Source: consumeraffairs.com

I picked a used 2013 Verano Turbo with 6-speed manual transmission. What de
I picked a used 2013 Verano Turbo with 6-speed manual transmission. What delight to drive and has been worry free for 20,000 miles Ive owned. I set the cruise control at 70 mph and the little Turbo sees 37 mpg all day long. It is super quiet and handles like a dream. I like the Verano so I leased a Buick Encore for two years. When the short 20,000 mile lease was up I was sad to see squirt be returned. Again another flawless Buick I have owned and a joy to drive.
Published: August 6, 2015
Norm of Ohio, OH
Source: consumeraffairs.com

Bought a used 2012 Buick Enclave with just 60k miles on it. I was told it w
Bought a used 2012 Buick Enclave with just 60k miles on it. I was told it was a great safe family vehicle (by sales associate). 3 days after purchase the #2 injector failed and stranded us. We brought it back to dealership and they took it to Buick hall and had it repaired. A week later we were stranded again for the same issue (reduced power, smoking, fumes in car, stabilitrak alert all the same symptoms). This time we took it back to Buick hall and they said it was just an injector misfire, refused to replace it. We asked about recalls and they said there were none. A few weeks later all the same things happened and we called them. They wanted 200 to test fuel system, knowing we knew what the issue was, then said if it was in fact the injectors again its eight hundred per faulty injector. I have NEVER had so many issues with a vehicle in my life. We are a single income household with four young boys, we cant afford to shell out all this money and now we are stuck in an unsafe lemon that has stranded my family on the side up the road for this same issue several times since. Total of 6 months weve had this LEMON!!!
Published: November 17, 2016
Leigha of Frankston, TX
Source: consumeraffairs.com

I purchased a 2010 Buick Enclave CXL. This car is the most unreliable car I
I purchased a 2010 Buick Enclave CXL. This car is the most unreliable car I have ever owned by FAR. The steering column has been replaced twice, the car has leaked water into the passengers side cabin, and then the car leaked water again due to the sunroof rails and caused my Bose amplifier ($1000 to replace) to burn up. Today the wave plate for the transmission is gone ($3500) replacement. Apparently the wave plate is a consistent issue with any of the GM products but they have refused a recall. Also, the air conditioner will now blow in all vents except for the front blowers. Apparently an evaporator issue. I will never purchase a GM product again. It doesnt matter how beautiful a car is if you cant drive it because it is always in for repair. The scary and irresponsible fact is that the steering column and wave plate issues are very dangerous for the families driving the car. GM should take responsibility for their faulty parts and recall both. I contacted three different people at GM to discuss the steering column issue and they stated that because I didnt purchase the vehicle brand new that they wouldnt assist me. The car had 68000 miles on it when I bought it. I contacted them with 69,000 miles.
Published: November 17, 2014
Wendy of New Port Richey, FL
Source: consumeraffairs.com

I recently purchased a 2012 Buick LaCrosse AWD. I traded in a 2008 Chevrole
I recently purchased a 2012 Buick LaCrosse AWD. I traded in a 2008 Chevrolet Impala LTZ. After driving the Buick for several months now, I wish I had the Impala back. The Buick is a beautiful car with a huge defect. GM has designed and programmed the 6-speed automatic transmission to shift at over 5,000 RPM. At the high RPM, the engine noise is very noticeable. Perhaps the worst effect is that the high RPM sucks gas and the car gets nowhere near the advertised mileage. The Buicks engine has as much, if not more power, than the Impala so the high shift points are completely unnecessary. They will result in higher engine and transmission wear, and they are killing the gas mileage. I am seeing growing complaints from other Buick LaCrosse owners, but when I contacted Buicks Customer Service about the problem, they blew me off saying the car is performing normal. They wouldnt admit the other complaints, and refuse to discuss any remedy. When entering the highway and accelerating to highway speed, the transmission only uses three of the six speeds before reaching the speed limit. I choked when I heard the new Chevrolet Cruze TV commercial say, With the 6-speed transmission, it allows for lower shift points. If this is the way GM is going to treat loyal customers, then its time for me to check out Toyota and Honda. I dont know how Buick avoided the Gas Guzzler Tax with this vehicle. Someone must have lied to EPA.
Published: April 15, 2013
William of Lansing, KS
Source: consumeraffairs.com

I purchased a 2015 Encore in 2016. I took it in for regular service at the
I purchased a 2015 Encore in 2016. I took it in for regular service at the dealer from which I purchased the car. Didnt have any problems with it until this year. We were taking a cross country trip to Albuquerque. On 6/23, we were about an hour out of Albuquerque when there was suddenly a loud noise coming from the engine. I immediately took it off cruise control and the noise stopped. I reengaged cruise control and the noise started again. So I disengaged cruise and every time I tried to accelerate, that noise started again. I took the car to the dealer the next day, and was told that the turbocharger was gone. Then the bad news got worse. They told me there were no spare turbochargers in the country. They put it on national backorder and couldnt tell me when one would be available.After nearly a week, the dealer told me that they had made arrangements for a one-way rental which I would have to turn in when I got back home. They also told me that I could then rent another car until mine got fixed, and then they would ship it to me here in Maryland. They also told me I could submit the rental car bill to GM and MAYBE they would pay it. I decided to buy a new car instead, primarily because I had no idea how long I would be driving a rental car and there was no guarantee that GM would pay the bill. Now my brand new 2019 Encore is in the shop with a broken charge air plate. No idea how long it will take to get the part. Meanwhile Im in another rental. What happened to quality control??
Published: July 25, 2019
James of Clinton, MD
Source: consumeraffairs.com

Just love how so many different modules, colors, interior and options from
Just love how so many different modules, colors, interior and options from young to older generation. The appearance is very classy for the young and hip to the soccer mom style and keeps up with the technology changing so fast. I was given options on how I wanted the interior of my car to be, the texture of the seats to the colors of the rugs. It’s spacious and has plenty of room for my growing family and the dogs. My son’s Caraway fit perfectly, has leg room and lots of room in the back seat.
Published: March 19, 2017
Heather of Charlotte, NC
Source: consumeraffairs.com

I have a 2013 Buick Verano. The paint on the hood and roof is fading. Its E
I have a 2013 Buick Verano. The paint on the hood and roof is fading. Its Ebony Twilight Metallic. I love my Verano and plan keeping this car for a long time. Was wondering if anyone else is having this trouble or what can be done about it.
Published: August 20, 2017
Derek of Greensboro, NC
Source: consumeraffairs.com

My car is a small sedan 4 wheel drive with black paint and 35 miles per hou
My car is a small sedan 4 wheel drive with black paint and 35 miles per hours. It comes with little safety features. It is automatic with 35 miles per gallon which is hard to come by. It is part of the 100 series in 2014 but is better than most 2016 models.
Published: February 2, 2017
Jesse of Tacoma, WA
Source: consumeraffairs.com

I love the Enclave! It’s classy and spacious. I am not a huge fan of the
I love the Enclave! It’s classy and spacious. I am not a huge fan of the navigation I find it outdated and dinosaur like. But overall I love it. The three row seating is ideal. The sun roof is perfect and has a screen. Heating and cooling could not be any better especially the seats.
Published: December 7, 2019
Mary of Tullahoma, TN
Source: consumeraffairs.com

I purchased a 2007 Buick Lucerne for my mother. The car has had some issues
I purchased a 2007 Buick Lucerne for my mother. The car has had some issues. I currently am deployed to Afghanistan. Now, the car is making noise from the transmission, a suspected plastic plate on the flex plate between the torque converter and flex plate. I have been told this may not be covered, even with a warranty. I am now on a limited budget and will be expected to pay about $2800.00 for another bad design. I am a mechanic in the Navy and find it hard to believe that a car with less than 55,000 miles should have this kind of trouble. I am asking for some help to correct this issue.
Published: April 16, 2012
David of Biloxi, MS
Source: consumeraffairs.com

While Toyotas are excellent vehicles, my family has always been pretty loya
While Toyotas are excellent vehicles, my family has always been pretty loyal to the General Motors line of vehicles. This is the second Buick I have had, and if this one is as good as the first I had, Ill be driving it for a long time. Its a good looking car, and is extremely comfortable to ride in as a driver or passenger. The Lucerne has interior features that are what I use a lot, other than Bluetooth. I could do without that. The interior is leather, with wood accents. It also has the standard AM/FM radio with a CD player. Moreover I really enjoy the air conditioning, as I had no air conditioning in my 84 Camaro, other than windows and t-tops wide open. The body lines are nicely curved, and give a bit of a different flair to it than most others have. Overall, it drives beautifully, its really comfortable.
Published: June 17, 2018
Diane of Hutchinson, KS
Source: consumeraffairs.com

It is a very durable, reputable car. Not a car or brand that you would have
It is a very durable, reputable car. Not a car or brand that you would have to pay a bunch of money! With the value you would expect a distinct appearance and non standard features from this brand. But the various upgrade and personalization options offered by this company and brand are limited because it has a small about of availability.
Published: February 12, 2017
Complete of Oakland, CA
Source: consumeraffairs.com

There is a wide variety of cars manufactured by Buick to suit everybodys ne
There is a wide variety of cars manufactured by Buick to suit everybodys needs. Some for safety, some for technology and some for sporty. I owned a Buick Lasabre as my first car and that thing lasted me over 10 years plus what it lasted the person I got it from. Buicks are durable, long lasting cars. Also, the appearance is just beautiful. Its sleek and smooth yet tough. Its sexy like a woman yet strong like a man. They have upgraded their safety features and their technology features. You can pretty much make your own car now, haha. The capacity is whatever you want it to be. All you have to do is tell them what you want in a car and consider it done.
Published: February 14, 2017
Heather of Flint, MI
Source: consumeraffairs.com

My sister went to start her car after getting off her graveyard shift and s
My sister went to start her car after getting off her graveyard shift and she heard an explosion and black smoke was bellowing out from under the hood! She immediately got out of the car and wondering what the heck was going on, and then the engine burst into flames! She works at a facility where people are treated for dementia! One of the residents was frightened so bad they had to calm him down! What in Gods name is GM doing? Id never buy a GM product especially after reading the complaints other people has experienced! My sister is without a car now!
Published: December 30, 2014
Duane of Concrete, WA
Source: consumeraffairs.com

Buick LeSabre was a four door sedan with roomy seating both in the front as
Buick LeSabre was a four door sedan with roomy seating both in the front as well as the rear passengers area. The trunk was a nice size to fit a wheelchair and walker in without any concerns. It had a body style that was both practical and pleasing to look at. The color was silver and came with air bags. It had a nice sound system with cassette and CD features. There was a cruise control, ABS breaking system and power windows and door locks. It was bought used and was a standard model, but it road quite smoothly on the roadways.
Published: February 22, 2017
Andrea of Waukegan, IL
Source: consumeraffairs.com

Regal, Somerset, and mostly all their brands are reliable, and the pricing
Regal, Somerset, and mostly all their brands are reliable, and the pricing is very acceptable. This car is up to date with a lot of features, it also come in select colors. Its safe and stylish. The inside comes in factory or custom interior. I love the fact that you can use it for any occasion. The passenger capacity of this car is wonder, you can fit the whole family, take road trips, do grocery shopping or whatever your needs. This is great with space. The upgrades and personalization of this car is what make this car a great deal for your money. I love the different ways you can make your car the way you want it as well as the color and design. I would recommend this car because it last for years and like anything else if youre good to it, it will be good to you.
Published: March 10, 2017
Timeka of Columbus, OH
Source: consumeraffairs.com

Buick comes pretty much standard with all that comes on ANY new car in this
Buick comes pretty much standard with all that comes on ANY new car in this day and age. Electronic locks and windows, sleek, almost space time looking, nice four tires and rims, four-door sedan model with boot assist trunk for when your hands are full, looks incredible and we love it. There was plenty of room for 3 adults in back or 2 full-size car seats or boosters plus room in the middle for a third passenger.
Published: March 25, 2017
Tasha of Charleston, WV
Source: consumeraffairs.com

I bought a 2010 Buick LaCrosse from Ewing Buick Plano, TX on 12/29/2010 off
I bought a 2010 Buick LaCrosse from Ewing Buick Plano, TX on 12/29/2010 off the showroom floor. Not being told that this car was in an accident totaling $5600.00 on 10/09/2009 on the right side of the car, 2 doors and front fender was replaced. I have located the body shop manager that was there at the time and he remembers the car and what happened to it. The owner of Ewing Buick loaned this car to his housekeeper to clean his house and his mother’s house at the time. She was in an alleyway and a homeowner came out of his driveway not seeing her and hit the LaCrosse on the passenger side. The car was repaired at Ewing Buick and then back out on showroom floor to sell. When I walked into Ewing Buick on 12/29/10 to buy a car, Rosemary was my sales representative, a very nice person. She did tell us, my husband and me, that the car had a dent on the front bumper, but it was fixed so they would take off a $1000.00 for that. Also, she had Randy, the finance officer, to come in and tell me about the dent on the bumper also. I guess to make sure I was aware of it. My husband and I both said that Rosemary told us about it. I asked how it happened and the excuse given to us was that the car was being cleaned up and the porter did not realize he had hit the post. My husband and I did not think anything about it because they fixed the bumper. But this is a far cry from the wreck that really happened on 10/09/2009 that we were not told about. We found all this out because I was in an accident on 10/20/2011 this year. I was pinned inside this car for 45 minutes because the doors would not unlock. I had to be cut out of this car with the jaws of live. After I got out of the car everyone was surprised the air bags did not come out on the driver’s seat. I had the car taken to Ewing Buick for repairs because that is where I bought it from. About 3 weeks into fixing the car, we got a call from our insurance company telling us this car was in another wreck on 10/ 2009 we told them no because we had bought this car off the show room floor on 12/29/2009. Allstate pulled the VIN and said that it was in another wreck totaling $5600.00. My accident cost about $ 7700.00, replacing 2 doors and back fender on the left side of the car. I went to Ewing Buick on 12/28/2011 to talk to them about the wreck on 10/09/2009 and the General Manager was rude and said that they did tell me and my husband about the wreck. So I am now asking for General Motors to look into this dealership and how it is being run. They did not tell us about the wreck in 2009. I have now contacted Rosemary and she is willing to help us and tell that we were not told about this wreck at anytime. Also, I have Michael, the ex body shop manager, to tell everything about this car also. All I want is for Ewing Buick to make this right. I will get a lawyer if I need to and I will also have Channel 8 and 5 to do a little more on looking into this also if I need to. We are coming to them because we have always bought their cars and would want to continue.
Published: December 29, 2011
Brenda of Sachse, TX
Source: consumeraffairs.com

When I scheduled a routine oil change, the service writer recommended chang
When I scheduled a routine oil change, the service writer recommended changing transmission fluid at 50000 miles. Three days after this was done, my transmission completely stopped. They persistently denied that the procedure caused the transmission failure or even that they should have seen the problem when doing the fluid work. They charged over 3600 for the new transmission on top of what I had already paid for the fluid. After I complained to GM about this, they contacted the dealers customer relations department. The decision was to refund half of the cost of the new transmission.The dealers representative said the refund was coming because I had been a good customer, still not admitting the obvious cause. The check was to be sent in about a week. Nearly three weeks have passed and no refund has been received. Please note this review concerns the above incident, not my overall satisfaction with my Buick. As far as I know, installation of the new transmission was successful.
Published: December 4, 2013
Judy of Kenosha, WI
Source: consumeraffairs.com

Let me just start out by saying I choose to lease my Buick Verano since I l
Let me just start out by saying I choose to lease my Buick Verano since I love to get a different car every couple of years. The car I got is a 2012 Buick Verano and I had the dealership drive to New York from Pennsylvania to get this specific color package I wanted. The car itself is Beautiful and runs ok but I have the lease until December. I really did not have any major issues since I got the car in September 2012. My husband and I tried to take it to the dealership the other day to see if we could trade it in for a New car and we found out that this car only will get a trade in value of $13,000 IF WE ARE LUCKY!!! I ONLY PUT 30,000 MILES ON THE CAR. Two years ago the cars value was $28,000 and now it only worth $13,000 trade in value, not to mention that they say I still have 10 payments left so I owe about $19,000 total (not what I have left to pay) just if I wanted out of it today. I pay $380.00 month times 10 more months is what I will end up paying. I just want to say STAY CLEAR OF BUICK-THEY HAVE NO RESALE VALUE. THANK GOD THAT I CAN JUST TURN THE CAR IN AT THE END OF THE YEAR AND WALK AWAY!! LESSON LEARNED THOUGH... Do not buy Buick or lease because they are not worth anything once you drive it off of the lot!!!! We went to four dealerships and they all pretty much said your car is not worth anything compared to what you owe. One salesman said whatever you do, do not purchase this car at the end of your lease. Not that he had to tell me that one... I already wanted to get out of the lease. I just want to warn everyone to stay clear of BUICK!!!
Published: February 3, 2015
Jennie of Pittsburgh, PA
Source: consumeraffairs.com

Buick has vehicles of all different types for all different people, it has
Buick has vehicles of all different types for all different people, it has small compact cars, 2 door and 4 door, SUV and large passenger cars. You can have all different colors and wheel types. They come with all different types of upgrades including blind spot warning lights in the side mirrors, back up camera with a large screen, seat heaters, electric mirrors with miniature mirrors to help see further behind you, wheels, navigation with built in screen, Bluetooth connection to your cell phone, sunroofs, Onstar, built in wifi hotspots and Sirius satellite radio. Plenty of room for 5 plus passengers in basically every one of their vehicles. And plenty of room in the trunk and still more than enough room in the inside of the vehicles. No matter how many people are inside the car you are comfortable and feel like youre floating while driving. Id definitely recommend this brand to people. Very awesome, and super pleased.
Published: February 23, 2017
Caitlyn of Phoenix, AZ
Source: consumeraffairs.com

I purchased a 2014 Lacrosse and was told the number 2 package would ride be
I purchased a 2014 Lacrosse and was told the number 2 package would ride better, so I purchased it. The thing rides like a lumber wagon. Unless you want a ruff riding vehicle stay away from this package. Customer service offered little to no help, referred me back to the dealer, and they had very few ideas to improve the ride and never offered me any compensation. So far I have spent about $1700.00 to fix the problem. I dont know if the customer service people know anything about fixing a problem like this? You would think someone in the company would know what to do!
Published: October 26, 2014
Vern of Waconia, MN
Source: consumeraffairs.com

I had just bought a 2019 Buick Encore 7 months ago. Last week I was in a he
I had just bought a 2019 Buick Encore 7 months ago. Last week I was in a head on collision that saved myself along with the other four passages in my car. I selected this car for several reason, but one main reason was because of its safety. At the time of the head on collision all 8 or 9 airbags deployed immediately which saved all of our life’s along with wearing our seatbelts. My Buick was so beautiful inside and out and if I ever have the chance to buy me another one I will. We all were so blessed to be alive after the hard impact from the other car. Looking at my car after the accident one would wonder if the driver or passenger survived. We all had some bruising, cuts, and some loss of hearing out of my right ear, but my beautiful 2019 Buick Encore saved our life’s that day. It’s because of my Buick we are all living today. I wanted to thank the Buick people for my life.
Published: October 29, 2019
Pamela of Las Vegas, NV
Source: consumeraffairs.com

We have a 2011 Buick Regal with 60,000 miles. Transmission went this summer
We have a 2011 Buick Regal with 60,000 miles. Transmission went this summer. Got that fixed. Now the timing chain is broke. Because the timing chain broke the motor went. The car is an absolute lemon and we are told nothing is covered. I wish I knew how GM could get away with this.
Published: February 26, 2018
Alison of Trafford, PA
Source: consumeraffairs.com

Broke down while traveling. First dealer replaced a warranty battery which
Broke down while traveling. First dealer replaced a warranty battery which I had to pay for because the dealer I bought it from did not provide the proper info according to service manager. Was told it was ok. Drove 200 miles had same problem. Drove to closest Buick dealer, paid for another diagnostic. Was told it was ok. Drove 40 miles, same problem. Drove back to same dealer was told what the problem was. Same as the first diagnostic from OnStar. Had to order part. Finally repaired and drove home. Had to deal with Delco direct to get a partial refund for the battery.
Published: October 2, 2019
mike of Columbus, OH
Source: consumeraffairs.com

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