In 3/2012 I had to replace the intake manifold gasket, heat upstream sensor, oil pressure switch, engine oil because of engine coolant leak that could have blown up the engine and then just today 7/16, 2014 it leaked again and I had to pay to replace the water pump and flush out the dex coolant totaling $1,142.25 in repairs because of it. I had to do other repairs not sure if the coolant caused it. This has affected my credit worthiness and resale value of vehicle.

What a waste of cash paid out of pocket!!! LEMON LEMON LEMON!!! Future I will buy foreign! Just after purchase wheel bearing out - dealership replaced the part and new tires. Engine out before 60,000 miles-necessary towing from interstate. Trunk release had to be replaced... fixed with key chain. Transmission out before 80,000 miles- towing necessary broke down in parking garage. 3 windows would not work up or down- replaced. 4th window out- someone suggested replace door panel unit to operate windows which Buick knew was a problem rather than previously spent $400 per window. AC problem - have constantly had to add Freon every season and now for second time since 2 months ago needs it again... LEMON!!! Bag of trouble! Now 104,000 miles from since I bought it and seals need to be replaced. I have to rent a car to drive any distance since afraid I will break down again! Not dependable at all!!! Women DO NOT BUY BUICK BECAUSE IT IS NOT RELIABLE!!! Contacted Buick 7 years ago but no response! Horrible experience and expensive to replace all these parts and towing!!! Attorney may contact me if you take it out of the winnings! Think still have original receipt... in SUV.

My car ran fine from 2016-2019 - I barely drove it. It had 40,000 miles on it after 3 years and since I take the train to work and the car was inexpensive and seemed to run well, I figured why not take over the lease. As soon as I did, the turbo boost failed. So I brought it to the dealership and they fixed it. When I got it back, the ENGINE EXPLODED. After having it towed to the dealership, they told me that it was irreparable. When I asked Buick for help, they said that there was sludge in the engine which must mean I never changed the oil, which is patent nonsense – how would I pass inspection three years in a row with an unmaintained vehicle? Not to mention I had my service station pull receipts from as many oil changes they could find (7) and sent those as proof but they replied those were written in pencil and so are not valid. That is nonsense. But even still, I dug deeper and found another receipt, an original carbon copy on the yellow paper, typed out. They just ignored that, as they also ignored the OnStar system report showing a robust maintenance history with oil changes at about every 5000 miles. No matter. They closed the case. I still owe $15,000 to GM Financing. Why do they think Im going to pay it? I will get justice and have my credit repaired despite their evil tampering. And I will sue for damages too. And Ive started a Facebook Group for other people who have had problems with (what Ive come to learn) their notoriously awful, neglectful, careless, thoughtless, ignorant, unjust, and bullying customer service. This company should be gutted and replaced with a newer generation of younger executives who understand todays customer as well as the power of social media.**

Just purchased our 2015 Verano with 26k miles. After driving for a few days I noticed when it shifts into 2nd gear car shudders and shakes. No lemon law on used cars. We purchased this car from a Toyota dealer. As the story goes. AS IS. It has a warranty from Buick but I have a sick feeling this is not going to go well... 16k spent on the car and now Im stuck taking it to hope it can be fixed. Meanwhile my reliable car is gone so now Im going to have to rent a car... I will update when I find out what Im told. Anyone else have a shake, shudder feeling when driving?

I bought my 2002 Buick Rendezvous in 2006. It had 43,000 miles on it. Not bad for a four-year-old car, or so I thought. The guy who sold it to me said it was their second car and did not use it much. I later think that he did not use it because it is not worth it! Within a month of purchasing the car, the drivers side window went out. I had that replaced, no biggie, I understand there are costs with cars. Then a year later, the air conditioner went out. I live in California and with temps over 100 degrees in the summer, my small children and I need air. The repair was just under $1,000. That repair lasted a year and a half. The air went out again. However, shortly after the air went out, so did the engine! To have the heads replaced, it was $3,500. I contacted Buick directly at that time and got the Oh, well, sorry you are having problems, but thats not our problem response. In paying for the engine work, I could not afford the work on the air again. So, I have been without air and just try to drive as little as possible when it gets hot outside.I get my regular oil changes and took it in for that last week and was told I have an oil leak now. There goes another $500 dollars. Well, that is what they quoted me. I need a few weeks to come up with the extra cash. But once they get under the hood, we will see how much more they find. If I could stop paying for repairs long enough to save a little money, I would definitely be using it for a down payment on a non GM vehicle! But GM has made it practically impossible. I have since read about recalls that Buick has had over the years on this car. However, I have never been contacted over a single one of them! The car is now 10 years old and only has 112,000 miles on it. The reason, because it spends more time broken than it does running. Highly unhappy with Buick, I will never buy one again and will make sure my children do not either!

My 2006 Buick Lucerne has many issues. When getting in the car, the lite knob hits knee. Its seat plastic is cracked. The original tire has belt seam overlapped too far, causing thumping and air pressure notification to come on. One rim leaked due to flaking chrome and corrosion, its outside trim is coming loose.

I purchased a 2018 Regal TourX in August of 2018. On December 8th while parked the car was hit from behind. My hatch was damaged. That week the dealership requested parts. We received a call from the dealership stating that A new hatch was not available and there was no known date for delivery of the part. They asked if I wanted to have them bump out the dents and do a body and paint repair. I said no, it was a brand new car. I wanted the new part. I didn’t want to deal with corrosion down the road.The first of January the dealership called and suggested we escalate our problem to Buick Customer Service. We did. It took 2 weeks to speak to someone at customer service. She stated she would called me back within 3 business days. She didn’t. After 5 days I started calling her. I could not reach her. I left several messages over the next week and finally heard from a ‘Senior Care representative. She took the details again and said she would call me back in two days. She did not. After 3 I started calling her and leaving messages. I finally spoke with her after a few days and told her that I wanted to talk with someone higher up the chain than her. She said I could not speak with that person directly but she could. She said she would speak to him and then follow up with me within two business days. She did not. I called her and left messages. I finally spoke to her yesterday and she had this follow up information for me: the Manager she spoke with said I had been offered a repair at the dealership that was adequate and I chose not to take it. Because of that and the fact that this is not a warranty issue it’s not a high priority for Buick and they would not release a part from production for the repair. The part is on backorder indefinitely. We’ve owned 7 Buicks in the course of our marriage as well as 5 Pontiacs and a few Chevys. We build vehicles for the emergency rescue vehicle market. I can not imagine delivering a message like that to any customer. Buick, I am so disappointed in you.

My 2016 Buick Lacrosse has been a pleasure to own. The vehicle performs very well on the highway with a smooth and very quiet ride due to the quiettune technology with reasonable gas mileage. Performs well for city driving also with premium suspension which helps to smooth ride on bumpy roads. Handling is also very good and gives you a good safe driving experience. Interior is very nice with excellent large info and entertainment screen. Highly recommended.

My Buick LeSabre has been a stable car. In the past couple of years that I have owned it, I have purchased a brake line, 2 new tires, 2 front end ball-joints, brand new radiator and oil changes. It is comfortable, runs fairly well, four-door, good for family, fairly easy on gas and get good mileage. However, the whole underneath is completely rusted out, which causes a great deal of problems such as the brake line busted and the wheel bearings broke completely off. But all and all its a decent car that gets me here to there.

2013 buick regal t - The light on the radio info center goes dim and goes out. Had it back to Buick but they cant find anything wrong with it. Take it home, does the same thing. Is anyone having the same problem?

While driving to work in a 2013 Buick Lacrosse, check engine light popped on then all lights went off, car went off. There was absolutely no power anywhere. No Radio, no light, no cell, no anything. These cars has to have a factory recall. When this car stopped, a serious accident could have happened. Gm needs to fix this problem. A class action suit is on its way!!!

Have had lots of trouble with the Lacrosse. It only has 55,000 miles and Im the second owner. Already replaced a catalytic converter (thankfully under emissions warranty) and also another module. Car now sounds loud when accelerating. Also seems sluggish at times. The check engine light does not come on now though. Very disappointed with this vehicle. It looks very nice but all that doesnt matter if it acts up a lot. Never had a vehicle give me so much trouble at such low mileage. How can you make car payment and pay for repairs?

These cars should be took off the market. I paid 17000 for this 2009 Buick Lucerne, low mileage, but had not made 3 payments and this? Relay box burning, could catch vehicle on fire. I will not let my grandchildren ride in my car. Buick needs to take all of these vehicles off the road, and the car company they bought it from needs to offer them another vehicle so no one can be burnt up!

You can usually go find you a decent vehicle at a reasonable price. The cars are very safe and they keep you updated on any recalls. My favorite car is the Buick LeSabre. It has been a blessing to me and my family. It has the sporty look that I love. Came in my favorite color which is black. I enjoyed the sun roof as a commodity on days when I didnt wanna run my air conditioner. The back camera on the license plate and the Aux cord was a plus too. The lights on the rear bumper view let you really see behind you. Although, I had a small car so you fit just the people I needed. The trunk has more than enough space on it. The passenger seat was heat and air conditioning in that side.

I have a 2002 Buick LeSabre and it looks as good today and drives like new despite being 16 years old! It one of the cars that is considered as a do not die vehicle!

I picked a used 2013 Verano Turbo with 6-speed manual transmission. What delight to drive and has been worry free for 20,000 miles Ive owned. I set the cruise control at 70 mph and the little Turbo sees 37 mpg all day long. It is super quiet and handles like a dream. I like the Verano so I leased a Buick Encore for two years. When the short 20,000 mile lease was up I was sad to see squirt be returned. Again another flawless Buick I have owned and a joy to drive.

Broke down while traveling. First dealer replaced a warranty battery which I had to pay for because the dealer I bought it from did not provide the proper info according to service manager. Was told it was ok. Drove 200 miles had same problem. Drove to closest Buick dealer, paid for another diagnostic. Was told it was ok. Drove 40 miles, same problem. Drove back to same dealer was told what the problem was. Same as the first diagnostic from OnStar. Had to order part. Finally repaired and drove home. Had to deal with Delco direct to get a partial refund for the battery.

2017 Buick Enclave - 2nd Enclave we have owned. Has dangerous problems with blind spots. Almost 0 visibility on both sides. We had to add spot mirrors on side mirrors. The worst problem is with the Navigation system that Buick is aware of, but is not making any effort to correct. Nav sys will tell you to make a U-turn where there is no place to make a U-turn within 10 miles in the middle of the freeway. Used Nav Sys to get to an appointment, set it for our home address on the way home, told us to take a freeway going south instead of East--would have been in the middle of downtown Los Angeles had we followed the directions.We have contacted Buick - about 3 weeks ago and requested that they buy the automobile back from us and let us get on with our lives. However, we have heard nothing from either GM or the dealer we bought the car from. WILL NEVER OWN ANOTHER GM CAR AS LONG AS I LIVE! Will encourage everyone I know not to buy GM. It is unconscionable that they refuse to even talk with us!!! Dealers service person advised us that the Nav Sys is a problem with this model and there is no indication as to when or if they will have it resolved.

The variety of models is very selective and the colors and the new designs are simply the best out there. The new safety features are one of the many reasons why I purchased Buick. The wide selection of new colors and new styles made my decisions so much easier. The dealership sales people were extremely helpful and this made my shopping experience a great joy. Over the years Buick was really stepped up the overall look and design of their vehicles, and the new looks are extremely stylish and great looking. We can sit 6 people comfortable in my car. There is plenty of leg room and head room and no one is crammed up. The trunk space is wider and deeper and gives me the ability to put more in there.

I have a 1998 Buick Regal GS. Ive owned it for 10 years. There was a recall to address a valve cover gasket that allowed oil to leak on to hot exhaust causing fires. The gasket was fixed. The car continues to leak oil onto the exhaust and the catalytic converter. Also the car cuts out when the turn signal is used. It restarts. But when it cuts out, power steering and brakes are inoperative. Many Buicks and GM vehicles do the same according to the NHTSA complaints. Why is there no recall? This is why people buy Japanese. We were told not to park the car in the garage or close to the house.

Buick brand cars are fairly standard looking with some full size cars and some small compact cars such as Gran Sport, Buick Century, Buick LeSabre. Their full size cars are size of the biggest cars of all brands. I recommend the passenger options for the Buick brand. They have a lot of large, spacious cars and even their sport models and small compact models are very spacious with front and back seats.

Buick has always had a shape with the way the cars body lines are and the interior is a lot of the same as well with them all and they all have the same steering. Its a older car but still my favorite and includes bluetooth radio and remote for the radio as well. It also includes sunroof and bigger engine a 455 big block. You can add a lot of things to the cars. They have a lot customizable features and can even change the sunroof style. 4 people is good enough. Its a family car. It can do anything you need to do with your average size family and has somewhat good gas mileage as well.

Buick has a lot of family cars in different colors with different functions. They have great safety functions and now the newest ones have wifi. They have spacious rear seating. Seats up to 5 and has lots of leg room, perfect for kids or a big family. They have many colors to chose from, Sport touring models, racing inspired, medal sports pedal. I got a small car and its a luxurious car. It has heated steering wheels, good gas mileage, power controls (8way) on the driver seats, heated seats and premium audio. Also lets you Bluetooth your phone for easy driving.

I have a 2013 Buick Verano. The paint on the hood and roof is fading. Its Ebony Twilight Metallic. I love my Verano and plan keeping this car for a long time. Was wondering if anyone else is having this trouble or what can be done about it.

It has been very reliable overall for the most part, and has served me quite well since the initial purchase. The 2016 Buick Verano is quite comfortable and quiet, though it could benefit from more accessible power in the middle part of the RPM range, where it gets a little bit boggy.

Buick is very reliable. I have been very happy with the cars Ive owned, looking into buying a new vehicle very soon like a Volkswagen Jetta or any Sedan or a SUV. I love the Volkswagen Jetta appearance throughout the years. Its always been a very adorable car and its features have been getting better with the years. They offer a lot of features with the new vehicle. It does get pricey but honestly its cheaper than most brand new vehicles out there and they are very reliable cars. They are very comfortable and spacious. They are differentially the type of luxury Im looking for. Besides, a SUV would be more room for everyone in my house.

I purchased a Buick Lacross from Jim Burke used cars in August 2010 for $23,000. I was financed by Capital One for 18.6% interest, which was a ripoff because in September 2011, I still owed $23,745 where no reduction in principle at all. When trying to sell the car in 2011, it has a value of only $15,000 as I learned that I purchased a car that was used as a rental car and had 28,000 miles when purchased.I am now stuck with a car with high mileage and I am upside down on the value.

Buick makes luxury sedans, suvs, and other vehicles. They are top of the line and I was very satisfied with my purchase. The car I own is an suv that has performed very well over the few years I have owned it. They offer automatic transmission, keyless entry, and push to start. I enjoyed their other features as well, such as power reclining seats and leather seats. You can purchase leather seating, and much more. I bought the 4G LTE Wifi which I use for business. It is very reliable and worth the extra money. They offer plenty of room and many ways to make extra space for added passengers. My sedan is very roomy and has no issues as far as space goes.

I have a 2003 Buick LeSabre and the top of the front dashboard has warped and lifted up and the seam separated. It is owned by my elderly aunt, Mary Brunini. I am told that this could affect the operation of the front airbags. Its as if the problem was caused by the sun. but his car has always been garage kept. The car was pruchased brand new from Perrine Buic / GMC of Cranbury, NJ.I dont feel that we should have to pay for this repair. It is a manufacturers defect and there should be a recall. Another 2003 Buick Le Sabre owner on your site has complained about the same problem.Today, I sent an email to General Motors about this issue and named Perrine Buick as the dealer.

Anyone having rodent/mice problems? Well, apparently the auto industry in attempt to go green has put SOY in their wiring, making your wiring very attractive to mice. My vehicle is currently in shop being repaired, although I have comprehensive coverage and the damage is covered, however, I have to the $500 deductible. Does anyone know who I take up the $500 deductible with, I dont feel I should have to pay this whatsoever. Ive read several class action lawsuits being taken against Honda right now for the same reason, I have not seen anything for Buick/GM as of yet. Any advice would be great, thanks in advance!

Im using Buick Enclave. Mine has 7 seats. 2 from front row with a captain seat at the 2nd row and 3 seats at the third row. Leg room is really ample and some rooms for everyone. It really runs smoothly even during snow and rainy season. The sound of the engine is very silent. You cant even distinguish if its on or not. It is innovative and the cushion are really great. Sound system is really a cutting edge and the power is really amazing. Finally chargers are in place in each rows. You need to upgrade to leather seats to experience the comfort of being a king, though. Hot and cold seat is a must especially if you have extreme temperature in your area.

I was very happy with my purchase of my Buick. It has a variety features that were pleasing to me. Great mileage, interior, tires and great on gas. The Buick was a blue color, four door car, great rims, black interior leather with great stereo and speaker system, not loud, or clanky, no rust. Overall a great lasting car. Its upgrade included the very best of technology, everything is computerized and functions at its best at all given times. At least six passengers can ride in my vehicle. We all fit nice and comfortable and have enough seat room and seat belts for every passenger.

I recently purchased a 2012 Buick LaCrosse AWD. I traded in a 2008 Chevrolet Impala LTZ. After driving the Buick for several months now, I wish I had the Impala back. The Buick is a beautiful car with a huge defect. GM has designed and programmed the 6-speed automatic transmission to shift at over 5,000 RPM. At the high RPM, the engine noise is very noticeable. Perhaps the worst effect is that the high RPM sucks gas and the car gets nowhere near the advertised mileage. The Buicks engine has as much, if not more power, than the Impala so the high shift points are completely unnecessary. They will result in higher engine and transmission wear, and they are killing the gas mileage. I am seeing growing complaints from other Buick LaCrosse owners, but when I contacted Buicks Customer Service about the problem, they blew me off saying the car is performing normal. They wouldnt admit the other complaints, and refuse to discuss any remedy. When entering the highway and accelerating to highway speed, the transmission only uses three of the six speeds before reaching the speed limit. I choked when I heard the new Chevrolet Cruze TV commercial say, With the 6-speed transmission, it allows for lower shift points. If this is the way GM is going to treat loyal customers, then its time for me to check out Toyota and Honda. I dont know how Buick avoided the Gas Guzzler Tax with this vehicle. Someone must have lied to EPA.

My Buick Lucerne is a great car. Large enough, sturdy, much better on gas than I anticipated, and a very comfortable ride. Its actually a 2006 that had decent mileage and a great price when I bought it. It had been years since I had driven a Buick and now I remember why I always liked them.

We have a 2011 Buick Regal. Its a nice car, but it couldnt make it past 7,000 miles before the check engine light came on three times. The first time it came on, it turned out that it needed a new timing chain and 4 new valves. The second time it came on, the fuel injectors needed to be cleaned. Then, time went by and after five months, the engine light came on for the third time because the car needed a new fuel pump. So far, everything has been fine with the car.

My Buick has been in the service department 4 times of the course of 3 months and still not fixed same exact issues, and now Im told by (Freedom Chevy Hwy 67 Dallas) that they do not want my service anymore... Disappointed, shocked, confused on so many levels.

I love this car! Its safe, a clean/solid ride with low maintenance. Takes a synthetic oil and doesnt need to be changed but every 7500 miles. Its a little slow picking up speed, but its pretty good on gas. Nice starter car or one for the pre-retirement stage of ones life.

A friend bought a Buick LaCrosse with an extended warranty & after owning this vehicle as a 2nd owner for only 4 months the check engine light came on. After retrieving the error codes which show that cylinders 1, 3 & 5 are misfiring she contacts the dealer who asks if this was the 1st time this has happened, to which she answers yes. The dealer then states that this is a common occurrence & that this GM 3.6 liter V6 engine misfires but not to the point of creating a mechanical issue. After doing some research I come to find out what appears to be plenty of reports/complaints of the exact issues (& plenty more) that shes having.The check engine light eventually goes off the following day just to come back on about a week later but this time causing the vehicle to completely shut off & losing the power steering while navigating a left turn onto a busy freeway on ramp. Once again its the same error codes so after advising her she contacts Buicks Customer Care 800 number to assist her getting this issue resolved. After being reassured by a supervisor she makes an appt to drop her car off & be placed in a loaner. On the day the car was dropped off no loaner was available until almost end of business day at which time shes told shell be charged another hour of diagnostic fees ($119) because after having the vehicle from 8am they were not able to diagnose the problem but do state that theyve discovered what appears to be rodent damage, yes rodent damage to a wire harness. What they dont realize is that I removed the top cover that protects the cylinders to inspect & take a few pictures prior to the vehicle being arranged for drop off. As a foot note the vehicle is parked in a garage in Goodyear, AZ every night where there is no rodent problem.She is now waiting to hear back from Yates Buick. The vehicle is also experiencing transmission issues (delay in shifting/jolting) as well as an odor from the AC unit, the driver seat doesnt always recognize one of the programmed memory settings & although the heated side mirrors function is turned off, when the vehicle is started through the remote start feature they turn on. This vehicle has 54,000 miles & is in great exterior condition. Hoping that GM (Buick) stands behind their name & brings the vehicle back to a reliable working condition that one would expect for the price one shells out. Stay tuned for the outcome.

Buick LeSabre was a four door sedan with roomy seating both in the front as well as the rear passengers area. The trunk was a nice size to fit a wheelchair and walker in without any concerns. It had a body style that was both practical and pleasing to look at. The color was silver and came with air bags. It had a nice sound system with cassette and CD features. There was a cruise control, ABS breaking system and power windows and door locks. It was bought used and was a standard model, but it road quite smoothly on the roadways.

This car has a very distinct style. It has a sleek design, more air resistant and aerodynamic. The vehicle has custom rims and wheels. Has a navigation built into it. It has factory tint on all the window. The rearview mirror is also tinted so in the night time you do not get the glare from other vehicles. This vehicle is very roomy. There is a lot of leg room in the front and the rear fits two adults and one child giving plenty of leg room even in the back. Best vehicle I ever bought.

I bought a 2010 Buick LaCrosse from Ewing Buick Plano, TX on 12/29/2010 off the showroom floor. Not being told that this car was in an accident totaling $5600.00 on 10/09/2009 on the right side of the car, 2 doors and front fender was replaced. I have located the body shop manager that was there at the time and he remembers the car and what happened to it. The owner of Ewing Buick loaned this car to his housekeeper to clean his house and his mother’s house at the time. She was in an alleyway and a homeowner came out of his driveway not seeing her and hit the LaCrosse on the passenger side. The car was repaired at Ewing Buick and then back out on showroom floor to sell. When I walked into Ewing Buick on 12/29/10 to buy a car, Rosemary was my sales representative, a very nice person. She did tell us, my husband and me, that the car had a dent on the front bumper, but it was fixed so they would take off a $1000.00 for that. Also, she had Randy, the finance officer, to come in and tell me about the dent on the bumper also. I guess to make sure I was aware of it. My husband and I both said that Rosemary told us about it. I asked how it happened and the excuse given to us was that the car was being cleaned up and the porter did not realize he had hit the post. My husband and I did not think anything about it because they fixed the bumper. But this is a far cry from the wreck that really happened on 10/09/2009 that we were not told about. We found all this out because I was in an accident on 10/20/2011 this year. I was pinned inside this car for 45 minutes because the doors would not unlock. I had to be cut out of this car with the jaws of live. After I got out of the car everyone was surprised the air bags did not come out on the driver’s seat. I had the car taken to Ewing Buick for repairs because that is where I bought it from. About 3 weeks into fixing the car, we got a call from our insurance company telling us this car was in another wreck on 10/ 2009 we told them no because we had bought this car off the show room floor on 12/29/2009. Allstate pulled the VIN and said that it was in another wreck totaling $5600.00. My accident cost about $ 7700.00, replacing 2 doors and back fender on the left side of the car. I went to Ewing Buick on 12/28/2011 to talk to them about the wreck on 10/09/2009 and the General Manager was rude and said that they did tell me and my husband about the wreck. So I am now asking for General Motors to look into this dealership and how it is being run. They did not tell us about the wreck in 2009. I have now contacted Rosemary and she is willing to help us and tell that we were not told about this wreck at anytime. Also, I have Michael, the ex body shop manager, to tell everything about this car also. All I want is for Ewing Buick to make this right. I will get a lawyer if I need to and I will also have Channel 8 and 5 to do a little more on looking into this also if I need to. We are coming to them because we have always bought their cars and would want to continue.

They are amazing cars, they look amazing and they ride great. We are very happy with our purchase. They have a great look inside and out, very beautiful paint colors. I love the features of them. They are very easy to personalize and make your own designs. They have a great capacity and they are very comfortable to drive in and to ride in. I would highly recommend them to anyone.

I bought my car a year ago. Both interior door panels on right side are damaged. They said they would order them and replace both. I have literally called them every month and there’s some excuse! I still have never gotten a follow up call from anyone! All the managers in all departments know me because of how many times I’ve been in. Now my engine light has been on 3 days! I’ve left 7 messages between my service guy and his manager. I need to make service appt. No one will call me back! It’s horrible service. I asked to please let me know even if they are too full to fit me in. They just ignore me. Maybe I’m being too nice??? I would never buy a Buick again!!!

My car needed some serious work, and has for several months. There is an issue with the GM model of engine in my Buick that was brought to my attention about a year ago, that resulted a class action suit against GM. It was described to me as a slow deterioration of something within the engine (I am not a mechanic and do not claim to be. However, I am in a technical field). I have been saving up the money to get the (1000 dollars plus) repair done. About 3 months ago, my car started overheating. I was told that it would take about $1000 to $1500 to fix. But they said that they could not tell me exactly without taking the engine apart, which would cost several hundred dollars. They showed me how to put coolant directly into the radiator to avoid damaging the engine, until I could afford to get it fixed. I did it daily. The car kept running until eventually it overheated enough to cause several leaks, so I took it to them to fix. Originally, I was told it would be $1000 to $1500 to fix. They tentatively gave me a ballpark figure. I would not hold them to an estimate when they had not looked at the engine. And that is not what this complaint is about.By the time they called me the first time with an actual quote, it was around $2000 (I did not get it in writing). I asked them how much it would cost to fix the fan while they were in there (fan only worked on high, and was a preexisting issue). They told me it would add a couple hundred. I asked them to do that while they were in the engine. Once they called me back, they had found a bunch of other stuff that was wrong with my engine they had not quoted me for, and that it was now going to cost over 3000 dollars. When I told them to stop working on it, they informed me that they had already done 700 plus dollars worth of work. So, if they stopped, I would still have to pay that and my car would still not work. I could not afford this. But they assured me that the good news is that it passed the block test and the head gasket was fine. It had been tested several times. Since that was okay, my car would work for years after this repair.Having already been out of work for days without my car, I arranged to borrow money from my mother to cover the repairs, so I could get back to work. When I spoke with the mechanic to authorize the repairs, they listed a long list of everything that is needed to be done. It was a very long list. When they were done, I told them, I understand it needs quite a bit of work, but my only concern is the end result. I then asked them, If my car is only worth 4000 dollars, and I put 3020 dollars into it, when it is done, will it no longer overheat, will it be drivable, and will the heater work? The mechanic I spoke to (KJ **) said yes and continued to sell me on the repairs and what a good idea it was to do. I then asked the exact same question, just to be sure (I was planning for the worst) and got the same yes answer.The car was in the shop for a few days. The turn around was quite quick for the huge list of things that needed to be done (according to them). I called to check on it daily. I was never warned about any other problems. They told me on Saturday when I called that it was done, although I never received a call. And it was the end of the day when I tried calling. Im not even sure if they were open on a Saturday. And they told me that I had to come get it immediately. Well, it started out as him being pushy and encouraging me to come get it right then. But he eventually turned in to being flat out. He told me I had to pick it up because they did not have room on the lot for it.Regardless of if it was a rush job, a mistake on their part, or flat out fraud, I was sold an end result I did not get. When my girlfriend went to pick up the car to go to work (her work is approximately 1.5 miles from the auto mechanics shop), she was told that it was all fixed (just as I was on the phone). But she was told to keep an eye on it just in case and if it overheats to bring it back. She did not make it to work before it started overheating, not a mile and a half. Our house is only about a half mile away from her work (basically in between the two). So luckily, she was able to make it home after work. She told me it had gotten over half way to the red overheating in that short of a distance. So, the first thing I did the next day was to take it for a test drive (starting out fresh while it was still cold).It overheated off the charts within 10 blocks, red-line overheating. I immediately called the mechanic while letting the car cool down. It was the same guy who had sold me on the repairs (KJ **) and also the same guy that rushed it out the door. When I told him it was overheating, he sounded like he was trying to sound surprised. He was not sincere at all, very forced. He said, Oh really, thats weird. Then, he told me to let it cool down, take it back, and they would take care of it, and that they must have missed something. He said, You know, sometime things get overlooked. Being in a technical trade, I told him I understood (which I did, things happen). I asked him specifically: I have no money left. I just gave you guys 3000 dollars. I do not have. This will not cost me anything correct? He said yes. Once again, I repeated myself and made him repeat the same affirmative answer. I always cover my bases when there is a large amount of money on the line.The car was with them for several days, and I did not hear a word. They did not call me once. I kept calling. All KJ ** would tell me was that they were running a block test to see if it passed. He told me it passed one day, then it failed the next, and back and forth on 4 separate occasions. He said: It failed hot, so were going to let it cool down over night and test it again in the morning. It failed cold so were letting it run. Its been running for hours so it must be fixed (which is obviously a flat out lie, since it could not make it 10 blocks). It passed hot, and so on, going back and forth. He gave me no real answers and becoming less and less honest. This is the test they guaranteed me my car had passed initially before all of these repairs. And this was the whole reason it would be worth it to put $3020 into my 2000 Buick that is only worth $4000 or so.After four or five days total, KJ ** put me on hold for the first time. Then, someone named Nick (who refused to give me his last name when I called) got on the phone. He started listing off the things that needed to be repaired. I said, Thats great, but this is obviously not going to cost me anything extra right? He told me that since it failed the block test, it needed x done (head gasket I believe, along with some other things). And he told me that since that was not what they did initially, it would not be under warranty. Then, he started listing off things that were $400 to $500 a piece, which is where I cut him off. My response was (expletive deleted): Are you ** kidding me? You sell me on a 3000 dollar repair, guarantee me that the thing that is now broken is not broken and that’s the good news. You guarantee me an end result of a working car. But as soon as it drives off the lot, it cannot drive a mile. In addition to that, it broke in your possession due to being rushed or bad repair work, misdiagnosed, or whatever. Now you want more money?!I was obviously quite upset. He kept telling me the same not our problem type responses (that is not an actual quote, however everything else in this report is almost word for word). I told him I was going to call my lawyer. And I told them that I expect them to provide the service they charged me 3000 dollars for, and that was a working car. I told him I would call him back the next day. I immediately looked up everything I would need should they not honor the service they charged me for: this website (the BBB), the State Attorney General, King 5 news Scam Watch series, etc. I also found around 50 reviews online from other unhappy customers that claimed they had done the same thing to them (overcharged etc). Most of them were oil changes that ended up being hundreds. But a few of them were 2000 to 3000 dollar charges that were in the same or similar situations I was, except most of them at least had a working car to show for it!When I called the next day, the uncooperative Nick picked up the phone. I told him he had a day to think about the situation, and asked him if he had decided to do right by his customer. He continued the same not our problem responses. At that point is when I informed him I had legal counsel and that I would be filing with the BBB, State Attorney General, the credit card company, and have them featured on the news. I also told him that I would be taking him to court if they refused to provide the service that they had charged me for. He said, Lets go to court.One thing I find interesting is that when I was referring to my and KJ **s earlier conversation, he said yea that was me when I was quoting KJ **. He told me that I had talked to him. I never talked to him until they decided to try to get more money out of me. I pay very close attention to that type of thing in these situations. There are only 3 different employees I have ever spoken with there (Nick, Ken and KJ). KJ ** was new to me with this repair job. They dont even sound the same on the phone. KJ ** has a pretty noticeable accent, so this immediately jumped out at me as a complete lie. He was obviously trying to add credibility to his argument. Because if it was him I had been talking to, then he could argue about what had been said, and attempt to twist the end result.So, I am now filing this with you along with every other place I mentioned above. Thank you for your help. I just wanted my car fixed for the $3020 (less would have been better, but I was willing to pay it to have my car back and working). And I gave them countless opportunities to finish the job for the agreed upon price, all of which they refused. So now I am asking for my money back. I have been unable to work 2 weeks now due to being lied to, defrauded, sold a scam, and ripped off. I am an on-site computer technician and have to be able to get to a job site within 30 minutes, which is almost impossible in Seattle on public transit. Thank you for your assistance.

There are so many models to choose from. Whether you have a family, are a couple or single, you are sure to find one that fits your lifestyle. My Buick Regal has four door with keyless entry, power windows, super great air conditioning and heat. Extremely quiet ride. The factory radio even sounded wonderful and I upgraded it which was excellent. I also had special rims and chrome put on the car. I also was able to custom order the color of upholstery I wanted. You had choices of that as well. Leather or cloth. And had I wanted, I could have had the console different. I also added Bluetooth so I could talk hands free. My Regal was very spacious. I sat the oldest upfront and had a car seat and my 2 daughters in the back. They were able to sit comfortably, with plenty of room, which is very important to keep fights from occurring.

I have a 2010 Buick Enclave. It recently started having steering issues at low speeds. I took it to my local repair shop and recommended a rack assembly replacement. It did not fix the issue. I did some research and found that Buick has been problems with this issue. I took my car back to the repair shop and they looked and found that there was a special coverage adjustment for this. It extended the coverage for 10 years or 150,000 miles. They say they will pay for the expenses if they have already been done. I was told I was mailed a recall in 2014, which I did not. This was about the time I purchased the car used. The representative had my mailing address as MA not MS. Then said it was MS.Bottomline, they refuse to pay for it, saying my deadline was 2015 and I should have taken it to a dealer. I had no knowledge there was a recall (even though it had been in dealer earlier in year) and did not have issues until late 7/2016. If I did, why would I take it to a local repair shop. Guess the 10 year extension really does not mean the paper it is printed on. The local dealer would not even attempt to help with getting a refund, even though on page 14 it says they should help. Not please with the Buick family with my first Buick. Likely to be last due to this.

Bought my Buick used with over 100,000 miles on the odometer. It had tires and brakes replaced. Have only replaced one rear wheel bearing, other than routine service since. Has been a very good car.

2012 Buick enclave lift gate housing lifted - Customer service told us that it must be from ice. However it just started last week. Now the lift gate will not open. Gets stuck on the plastic trim on top of car. Does anyone have this trouble? They are saying its our cost and responsibility.

I purchased a 2007 Buick Lucerne for my mother. The car has had some issues. I currently am deployed to Afghanistan. Now, the car is making noise from the transmission, a suspected plastic plate on the flex plate between the torque converter and flex plate. I have been told this may not be covered, even with a warranty. I am now on a limited budget and will be expected to pay about $2800.00 for another bad design. I am a mechanic in the Navy and find it hard to believe that a car with less than 55,000 miles should have this kind of trouble. I am asking for some help to correct this issue.

Im retired and the 2012 Buick Verano is the first Buick I have ever purchased. Now, I know why. If you enjoy the loud sounds of clunking and thumping from a vehicle that apparently does not have any type of suspension, then the Verano is for you. If not, stay away!

Had to replace water pump, power steering pump, seat belt anchor. But all these 3 are recalls so I didnt have 2 pay anything. So before you pay for repairs make sure they’re not recalls. Just asked two Buick dealer and they should tell you. But now I have 2 coils that are out on my car and it doesnt want to run now. This is not a recall so I would have to pay out of pocket for this.

The front dash of vehicle for no reason, other than the Florida sun, has come unglued and curves up so I can not see the road at times. I dont need an attorney yet. I would love to send you digital pics I have, as well as a camera film showing your dash has totally come apart.

Why would a company install heated seats and not have a heated steering wheel. In winter, in Canada, a heated steering wheel would be preferable to heated seats. I would like to hear an explanation of why the arrangement is preferable.

Buick commercials joke about the lines new and sleek look but the appearance is no joke. My car is a showstopper and I love seeing it parked outside stores. It offers a wide variety of models, offering a good fit for any family looking for a bigger car or retirees looking for classy elegance. It has plenty of space for my bulky car seats and wider passengers! Good trunk space too. Car seat and groceries fit, a big win in this moms book! Various upgrade and personalization options include sunroof and leather. You name it and you can get it in your new Buick. The extra touches show how Buick goes the extra mile for customers.

My 2011 Buick LaCrosse was the first (and last) Buick I have owned. The car is really attractive (on the surface) but has been a nightmare of mechanical and technical issues since the first day. On the day I picked it up it was raining really heavily and the windshield kept fogging up so badly that I couldnt see where I was going. Come to find out there was a recall on this, but the dealer didnt fix it before delivering the car. Within a week the drivers seat started to make this loud squeaking sound whenever I drove around a corner. After a half dozen attempts the seat has still never been fixed. Then the engine light started coming one every few weeks. This was supposed to be because of some software issue, but everything they fixed it never lasted and a few weeks later the light was back on. After 4 trips to the dealer it was finally resolved... I think. The transmission slips whenever I take off going up a hill, the front end has never been aligned correctly and the car drifts to the left, the paint is peeling off the rear bumper sensors, the transmissions makes a whining sound every time it shifts from 3rd to 4th gear and the list goes on and on. The dealer has been completely worthless in trying to fix any of these issues. Buick sent their regional manager down to my dealer to tell me the drivers seat squeaks because Im too fat. I weigh 195lbs which is not skinny, but Ive seen the other people who drive Buicks and they are not skinny either. Buicks customer service line has been completely worthless as well. Their solution was to offer me free oil changes for the life of my car... Wow! How about standing behind the car and fixing the problems? Ive been a lifelong GM customer (mostly Chevrolet) but have to say after this experience I dont think Ill make that mistake again.

The Regal is a great car. It is good on gas 22 mpg and has great acceleration for a 2 cyl car. It has plenty of room for the front seats. The ride is very comfortable, has a large trunk area, good vision all around.

I purchased a 2002 Buick Rendezvous with less than 35,000 miles in August of 2010. With normal driving conditions, the car broke down on us while traveling out of town. The mechanic in Virginia Beach, VA said the car needed a new engine. Thinking that we may be taken advantage of, being a tourist, we had the car towed 2 1/2 hours back to our hometown, where our mechanic also said the engine was blown to the tune of over $4,000!If GM knew these problems existed with this vehicle, they should have recalled them. We are out over $4,000 and I never purchase another GM vehicle and will be happy to tell everyone that I know not to purchase a GM vehicle. If this is their way of treating their customers, they should not be in business.

I purchased a Buick LaCrosse Flex Fuel vehicle and have been having issues with my fuel system since using E85 gas. I was told that I could use regular gas or E85 because its Flex Fuel. I had my fuel pump replaced, had to have my fuel drained, lines cleaned and because of the E85 gas I used Im still having issues. The dealership advised me not to use E85 again. GM has a bulletin out since Jan. 30, 2017 saying E85 is damaging these vehicles but REFUSED to help me when I filed a complaint. DO NOT PURCHASE FROM GM. They will not back up their product ESPECIALLY since this is a mistake on their part! I will be contacting legal help concerning this matter.

The Buick Skylark is like a sedan and sports car blend. Buick has been in business for many decades. I myself prefer the classic Buicks however the new styles are just as elegant. Buicks are conservatory priced and easily outclass more expensive car manufacturers. Buicks are classic sedans. The Skylark is a 2 door hard body sedan and is fast as a rocket on 4 wheels. For the passenger’s capacity, there are six seatbelts but you better hope everyone is very, very thin otherwise the driver will not have any elbow space to turn the steering wheel without breaking the ribs of whoever is unlucky enough to be riding in the front center seat. I would definitely recommend Buick to my children and grandchildren.

Buick offers a wide variety of sedans and suv like vehicles. They are all very luxurious and they ride very smooth. My Regal has a turbocharger that keeps the engine rpm really low. I love that my car can climb my hill ridden terrain and still get phenomenal gas mileage. The car has a wonderful sound system and Bluetooth connectivity, too. Also, the car is extremely roomy. I can fit four adults rather comfortably in back seat of the car and I love the dual climate control up front because my wife is always cold and I cant stand having the heat blow on my face. They are a very high quality vehicle manufacturer. I would recommend them to anyone.

They make lots of other models, but nothing can hold a candle to the Roadmaster... I had to go to Lincoln to find one almost as good as the Roadmaster. The car was elegantly styled, with comfortable seats, power steering, power brakes, a headliner that was firmly anchored to the ceiling of the car, front and rear defoggers, and heated rear window plates that would quickly melt ice and snow. The 8 cylinder engine had more than enough power to tackle the steep mountain roads, even in the Tetons. Also, the audio system was superb and an upgrade would have been a waste of money. Although rated as a 6 passenger vehicle, the nice middle arm that folded down in front made it essentially a 5 passenger vehicle... but 6 guys of my build (6 ft. and 350 lbs) could easily fit.

While Toyotas are excellent vehicles, my family has always been pretty loyal to the General Motors line of vehicles. This is the second Buick I have had, and if this one is as good as the first I had, Ill be driving it for a long time. Its a good looking car, and is extremely comfortable to ride in as a driver or passenger. The Lucerne has interior features that are what I use a lot, other than Bluetooth. I could do without that. The interior is leather, with wood accents. It also has the standard AM/FM radio with a CD player. Moreover I really enjoy the air conditioning, as I had no air conditioning in my 84 Camaro, other than windows and t-tops wide open. The body lines are nicely curved, and give a bit of a different flair to it than most others have. Overall, it drives beautifully, its really comfortable.

I have had to replace 4 window regulators! The windows just stopped working without any warning. Theyve been very expensive! There needs to be a recall on them and refund customers.

I purchased a 2010 Buick Enclave CXL. This car is the most unreliable car I have ever owned by FAR. The steering column has been replaced twice, the car has leaked water into the passengers side cabin, and then the car leaked water again due to the sunroof rails and caused my Bose amplifier ($1000 to replace) to burn up. Today the wave plate for the transmission is gone ($3500) replacement. Apparently the wave plate is a consistent issue with any of the GM products but they have refused a recall. Also, the air conditioner will now blow in all vents except for the front blowers. Apparently an evaporator issue. I will never purchase a GM product again. It doesnt matter how beautiful a car is if you cant drive it because it is always in for repair. The scary and irresponsible fact is that the steering column and wave plate issues are very dangerous for the families driving the car. GM should take responsibility for their faulty parts and recall both. I contacted three different people at GM to discuss the steering column issue and they stated that because I didnt purchase the vehicle brand new that they wouldnt assist me. The car had 68000 miles on it when I bought it. I contacted them with 69,000 miles.

They mostly have big cars. I like big cars but a few smaller vehicles would be really good to choose from. Other than that I like the car. I really do like the overall big professional look. It looks nice and I feel it runs well too, includes a ton of features as well. High passenger capacity and good storage for groceries, and I think its really good for traveling far and Im really satisfied. Its awesome that I can hold so much.

Frustrated and disappointed owner of a 2010 Buick Enclave CXL with 86,000.00 miles. I cannot begin to describe how awful my experience with Buick and this Enclave has been. Ive owned this vehicle for 3 years bought it used at 30,000 miles with full maintenance records including tune ups and oil changes. Since Ive had the vehicle I have experienced the following: I have been left stranded on the freeway 4 times with 3 small children ranging from ages 3 months of age to 5 years of age with the same recurring issue Reduced engine power. I kid you not, the vehicle begins to fail locks up and then shuts off. I cant begin to describe how incredibly dangerous and frightful that experience is of having your vehicle shut off on you while traveling at 50-70 miles an hour with small children in the vehicle. And to make matters worse its out of warranty so I have paid over 13,000.00 in repairs alone. At least once a year our beloved family car shuts off and leaves us stranded in an incredibly dangerous situation and all Buick can say is we are sorry, you have had such a negative experience with this vehicle. Maybe its just a bad batch, lets offer you a newer model. As delightful as that sounds its not something I cant afford to do when I have paid you in full for a vehicle that doesnt work. And these vehicles are not cheap. Yes its a beautiful vehicle and has great features such as on star, blue tooth, heated leather seats, full 3rd row, towing capabilities, wood trim and all the other bells and whistles but Ive spent more money than any consumer needs to pay for a newer vehicle with low mileage. Since May of 2013 Ive had the following issues, power steering failure, reduced engine power (yearly occurrence), replacing a water pump twice, fuel injectors twice and transmission issues and those AC failing on one side of the vehicle. My biggest concerns are Safety and Reliability, your vehicles are not safe. I am proof of that and I have all the towing documents and dealership repair receipts to prove it. When you hear Oh my goodness, you are all lucky to be alive from your own Buick service technicians and other customers when explaining to them why your car is not working and why you were walking in from a ride on a small and uncomfortable tow truck with 3, yes 3 small children in car seats... you might just want to reach out to your customer and offer them a replacement or reimbursement. This is not how I would handle my business, this is not the type of poor service or experience any customer should endure, especially a client who has been loyal and understanding and paid their vehicle on full. I hope this helps other very frustrated consumers like myself who do not plan on remaining silent while companies like Buick continue to make money and make mistakes that might one day cost us our lives.

There are a variety of models such as the LaCrosse and another is a LeSabre but my car was a Skylark. It was a used car and my first car so I was happy to have it. It didnt have any dents or bangs in it, it ran good and the paint job on it was good, too. I only have one kid, so there was always room, a nice back seat and it was quite roomy. I think all Buicks have nice roomy cars and can hold as many as 6 people. But it was stolen so I really didnt get a chance to update it.

Buick has a variety of cars, including smaller models and some newer SUV style models. The brand has been releasing more upscale looking cars in the last few years. The cars I have shopped for seem to have some nice upscale features such as high quality speakers, leather seats, rear view cameras (some) and the seats are pretty easy to adjust. There are some extra sound, screen, and radio features that seemed interesting. Buick seems to have average space for passengers. The driver and passenger seats feel a bit roomier, but the back seats on the model I bought are a bit smaller. Still comfortable though.

I went to service my car for the ABS. They ran a diagnostic and told me it was my left front hub. The mechanic never checked it. I took it to a mechanic and ordered the front left part. Buick wanted to charge 400, my mechanic charged 280. They installed the part, but ABS was still on. I took it back and they checked my car and found out that it was the left rear hub that was completely damaged. I showed them the estimate from Buick and they told me to go there and ask for a reimbursement for a false diagnostic. They started throwing out words like speculate and cant confirm. I spoke to the General Manager and he was a complete sarcastic ** with a snooze you loose attitude. What the hell. Did I pay them for inaccurate information and a waste of my time?

This car brand is great. You can customized it to your needs. It matches who I am and I am very happy. Its a great family car. I am a mom of 4 and I drive around with my big family. Its spacious and everyone is comfortable with lots of legs space and shopping space. Its affordable, reliable and up to date. The tank is easy to fill and I felt safe with all the features such as air bags and road call assistant. I also feel good about my cars appearance. It has nice interior, good radio and gps system. I am very satisfied with it and would recommend it to anyone looking for a car.

I really enjoy my car. It is really wonderful, works well, and gets everything done. It was quite easy to pick out. Buick is wonderful because they care about their customers and will help you find the car that meets all of your needs. I have a radio, television, and air bags in the front and back seats of my car. These came with a family plan that was no extra charge, just for safety. I found this to be really awesome and convenient since I have children and am generally transporting kids from school and such so it helps.Also, I got an upgraded sunroof for the summertime and it works amazing! It opens automatically with a small button that I have in the drivers seat so I dont have to fiddle with the roof while I am driving when I am in need of fresh air. And I love that this car has so much room and space for my family, kids, and even friends of friends of friends! Everyone can fit and we can carpool.

This car has almost 300,000 miles and is still a decent car. My Buick Lesabre has almost 300,000 miles and is still going. I purchased this vehicle due to great reviews on the engine Buick used for this vehicle. I have kept my oil changed and regular tune ups. And I believe that makes a difference in the life of your car. I recommend this vehicle. I see a lot of older Buick Lesabres on the road daily. So they must be doing something right.

We have a 2011 Buick Regal with 60,000 miles. Transmission went this summer. Got that fixed. Now the timing chain is broke. Because the timing chain broke the motor went. The car is an absolute lemon and we are told nothing is covered. I wish I knew how GM could get away with this.

Theres a lot of different models to choose from especially for a young person and first time car buyer and high school student even from a want ad purchase. It has good General Motors automobile with automatic transmission and a great look on the 1982 Buick century I purchased from an old woman in a neighboring town. Buick had some great options in the car including power steering windows and brakes solid am/fm stereo and cassette as well as safety features which could come in handy. It has bucket seats with room for three more passengers in the back. It has good leg room and seatbelts for everyone.

I had just bought a 2019 Buick Encore 7 months ago. Last week I was in a head on collision that saved myself along with the other four passages in my car. I selected this car for several reason, but one main reason was because of its safety. At the time of the head on collision all 8 or 9 airbags deployed immediately which saved all of our life’s along with wearing our seatbelts. My Buick was so beautiful inside and out and if I ever have the chance to buy me another one I will. We all were so blessed to be alive after the hard impact from the other car. Looking at my car after the accident one would wonder if the driver or passenger survived. We all had some bruising, cuts, and some loss of hearing out of my right ear, but my beautiful 2019 Buick Encore saved our life’s that day. It’s because of my Buick we are all living today. I wanted to thank the Buick people for my life.

We have a 2001 Buick LeSabre with less than 70,000 miles. The dash has separated and could cause the airbags to deploy. All of the window regulators have had to be replaced. The O2 sensor has gone out three times. The plating on the hub caps is peeling. And the most stupid thing is that the battery is under the backseat. I dont know who designed these cars but they are idiots. I will NEVER buy another GM car.

No battery. Called Buick roadside service. Help came shortly. Took to Buick garage. No problem found. Must be a Poor quality battery. No replacement. Shame on Buick for inadequate battery on my LaCrosse.

I bought a 2014 Buick Enclave. One of the most best rides, safest, great looking, affordable and best vehicle I have ever bought. I have had no problems with this vehicle, great service at dealership and overall satisfied with my choice.

In the 3 years I have owned my Encore I have not had one problem. Great size, easy to handle, stable on the highway and easy to park. It is also practical because you can lower the back seats to carry large items. The back door allows for easy access to the cargo area.

We have a 2007 Buick with 25,000 miles on it and the GM engineers cannot figure out what is wrong. First we took the car to Richard Kay Superstore in Anderson, SC. They had it for 3 weeks, told me they called the GM engineers but never documented it. Gave us the car back, said it was fixed but the engine light came on within one hour driving the car home. Called the dealer back, they offered no solution, left us very disappointed. We decided to try the local Chevrolet dealer, Sonic Chevrolet in Walhalla, SC. They had the car for two months, replaced a number of sensors. Contacted the GM engineers, started a issue ticket with them. Sonic Chevrolet took the time with us and said if the light comes on again there are only two things left, one that will cost $700.00 and the other that costs $1,000.00. They said the engineers told them they have never seen this happen before.Well after two days the light is back on. Since we have already spent $1,000 on parts and another $650 on new tires. I should say we originally purchased the car new and always had it serviced by GM dealers and mechanics on a regular basis. We will be bringing the car back to Sonic Chevrolet in Walhalla SC. With this issue, one needs to ask, why would anyone want to buy a GM vehicle when the computer or engineers cannot find out why the engine light is on? Seems to me that if there was no computer you wouldnt need all of the sensors and there wouldnt be a issue with a engine light, and I wouldnt have had the car tied up for three months or had to spend the money on top of the regular service we had done.

After driving a Mustang convertible for several years, it was time to change to a car better fitted for the winters in the Pacific Northwest. The Encore AWD was the perfect fit for me and made my family feel better about my safety. I love it all year round. Also very stylish for a small SUV. Also love the color.

I love my Buick Lucerne my dad retired Buick here in Michigan and Ive only driven Chevy or Buick. No worries.

This car offers steering wheel volume control, electronic adjustable mirrors, leather seats, and plenty of leg room. I would recommend this LE Buick LE Sabre to family and friends. Its a good value for the money! Its a pretty casual looking car. Its beige, and isnt very flashy at all. It is roomy, and it would make a great family car. Overall, its an attractive looking ride! It can be upgraded and personalized, but really not all that much. Its pretty much what you see is what you get! It is a very spacious family car. Its leg/set room is its number one feature. It is great for people who are tall! Everyone is my family has long legs, so its a great fit!

My Buick has issues with my coolant. I had to install a water pump and a new thermostat was installed. Now they tell me my motor mount is broken. Also one day my 2006 Buick Lucerne would not shift out of park. I take it to the dealer and they tell me I need a shifter assembly. This is starting to be very costly. I did some research and a lot of people have these same problems. How would I file a complaint directly to GM.

I really love the car. The gas mileage is the absolute best. The absolute great dynamics of the whole car is my overall experience with the car model. It is the best car I have ever purchased and I plan on purchasing the same type of car next time.

Within two years of owning this vehicle (2014 Buick Verano) we noticed what appeared to be paint looking dull on the hood, roof and trunk lid. The change was gradual and now there is no top coat left - did anyone else experience this with their Buicks? Our car is black. We do not live near the ocean.

For all those people out there that are having, or have had, bad experiences with the replacement of Window Regulators, there is a better way. $400.00 per is a joke. The regulators (Including Motor) cost less than $80.00 on eBay. They are fairly easy to replace with a few simple tools (and with the help of Youtube.com video) or for as little as $50.00 per at your small local garage repair shop, for cash (Not sure what I am RATING to get this to post).

My 2015 Buick Encores engine blew at 40,000 miles on Christmas eve. It is all under warranty. Theyre replacing the engine and that took a few weeks for the Buick dealer to get because there were problems getting the correct engine from GM. Then, when they installed it, it had a wrong part. The dealer had been trying to get that part from GM for weeks but no idea when they will get it. The dealer asked me to help by calling Buick Customer Service to escalate the problem of getting parts to the dealer. I have left messages every other day for over a week now and twice requesting a Supervisor but I still havent received a response from Buick. My car has been at the dealer a month and a half now, I have no car, no loaner, and still no response from Buick customer care. I recommend choosing a car made by a different company because what good is a warranty when they cant get parts to fix your car and nobody cares enough to return a phone call. Not a good company.

We got a used car from Billion in Bozeman, MT and we asked them to fix the door locks. They said all they had to do was put a fuse in. But when we could not get them to work from two month, we had someone check it out. It was found that the fuse was not working. When they pulled out the fuse, it was a 20-amp fuse and not a 15-amp fuse. We tired a new fuse, and it blew it out as soon as we hit the button. Then we took the car to Beaverhead Motors in Dillon, MT and they check it out more and found the wiring was all melted together. When we asked Billion auto group they help with it, they said no and that they would not help. We had a lot of Buicks in the past and have liked them, but with the way Billion was with us, we will not have anymore Buicks or GMC cars or trucks.

Just leased a 2016 Buick Encore, base with interlink radio, non-touchscreen display. Cant see out back due to glare, fog or general distortion. This could be dangerous! I went to my Buick dealer, he took out another 2016 Encore to compare the camera. Same effect, blurry on second Encore. Appears problem is in camera lens. I tried adjusting the contrast, dark, light on the dash display switch. No effect except darker, blurry. Dealer had no remedy. I just traded in a 2013 GMC Terrain, and received a recall notice from GMC concerning the backup camera with interlink radio. There is a new software patch for the terrain. Perhaps there is a new software for the Buick Encore??? Any advice, fix??

My full review of this 2018 Buick Enclave Avenir is yet to be made as Ive only had it for a few weeks. However, to say Im completely satisfied out of the box that answer is a big NO. All the technology on this car can be quite confusing and to make that point try and call the OnStar service to find out about those things that are not clear in the manual and theyll put you on hold to go look in the manual. Really, their support people are poorly trained and somewhat useless when you call. No auto rain sensing windshield wipers which even the salesperson didnt know as he tried to convince me that we had them after Id called and had to turn them on and off in a rainstorm wed driven through. Connect 10 Bluetooth devices including your phone yet if youre using another device other than your phone, then your phone wont answer through the car. Hands free on the phone is one of the most important features a car can have for obvious safety reasons. Im still working out what I like and dislike about the car but with a car that costs you over $60,000 youd expect the simple things to be there and to work. On one last thing with Onstar, not sure whether they outsource it or not as have talked to a few who I cant even understand other than not being able to answer simple questions. Its a comfortable ride, quiet and great space when third row seats down but many other cars have that and the above problems not there. Just a bit disappointed.

We bought this vehicle in January 2016. 13 months after purchase the engine jumped time and the whole engine needed to be replaced to the tune of almost $10,000. Repairs are expensive on this vehicle.

My first car was a brand new 1989 edition and I like it. It was durable and I had it for 5 years before I got my next car. It had outstanding mileage and it was safe to drive. I had the complete package. The color was blue and it had sunroof top electronic Windows, AC, and alarm system. It makes me feel great. The car had a lot of room for 5 people to capacity. It was my family car. Thank you. Remember what you pay for is what you get.

I just noticed the dash coming loose from the window in front of the drivers seat. I went online and found there have many complaints of the same problem. There is a concern of the air bags deploying. Besides it is very unsightly. I love my Buick and would buy another one if I needed another vehicle. Apparently Gm is not interested in keeping their customers. Other Buick owners feel the same as myself. Would really like situation rectified.

Ignition module failure 8/11/2014. After 58000 miles my 2008 Lucerne would not start. Repaired by dealer for $500. Have complaint number but so far no response from GM.

Why would you build cars where you have to pay to get a light bulb changed (head lamps)? Advanced Auto cant help. Got an oil change. They couldnt help. Sick of Buick.

I have a 2004 Buick Rainier, the gear shift is hard to get out of park. Also, the thermostat reads too far on the cold side which is making my check engine light come on. A couple of days ago, a maintenance brake system light came on. I thought Buick were supposed to be reliable.

The models included do not differ significantly from any other car brand. They are pretty much just more fancy Chevys. Not worth the extra money you will spend. They do not look significantly worse or better than other cars. The standard features and the various upgrade and personalization options are chosen to make you interested in the vehicle but rope you into buying a more expensive model. Buicks capacity is sufficient to carry passengers to any destination you may choose. Go anywhere you want with 5 or less people. No problem. Extra characters.

There is nothing to complain about the 2005 Buick Century. Its a good looking 4-door sedan with seats that are comfortable. It rides smooth too. The car has always been dependable and ready to go when I am. Maintenance is minimal and has safe airbags. Bought new tires 1 year ago. It also starts readily in 30 below 0 weather. Moreover, it has a sleek appearance, black interior, electric seats and windows, and color tan. It has very roomy trunk space that is more than adequate. Can open trunk from inside as well. Lastly, heater and air conditioning work excellent.

Buick offers a variety of sleek yet safe luxury vehicles that are guaranteed to leave you with leg room and trunk space, even in the smallest sedans. This car can hold up to six people comfortably because there is a secret seat between the driver and the passenger. You could fit three car seats in the back, though it would leave you limited room for diaper bags. This car has a modern design that is not too flashy. It is equipped with radio and cruise controls on the steering wheel, so you never have to take your eyes off the road, and a day/night sensor for the rear view mirror so that glare is less of a problem. You can upgrade and customize to include a moonroof, driver memory key sets, and a variety of other comfort features including radio and interior fabric, as well as screens and gps.