My wife and I have 2 vehicles. A 2008 Mitsubishi Outlander with 130k miles and a 2007 Ford Edge with 128k miles. We decided to buy a certified pre-owned 2010 BMW X5 with 64k miles on it in March of 2016. Over the last 9 months, we have only put 6k miles on this vehicle and it has been serviced numerous times. We bought an Elite Plus, 2 year warranty. When we do drive this car, we baby it. This past week, we backed it out of the garage and instantly heard the engine fan going at max speed. About a mile later, warning messages came on to drive the car moderately and then to pull over and turn it off. Said the engine temperature was too high. We had it towed into BMW and after reading BMW forums, the exact same problem had happened to many X5 owners. The fix was nearly all the same: Failed electric water pump requiring replacement along with thermostat.Most people had their vehicles fixed for $1400 or less. Local BMW dealer said we not only need to replace the water pump and thermostat, but also coolant hoses, need a coolant flush and the reservoir replaced. $3500 in cost. My warranty is only good for $800 contribution to this problem. I was amazed at the vast number of BMW owners reporting on this problem at 60-70k miles for the exact same issue. One would think there would be a recall on this, but no. I bought a BMW for the Ultimate Driving Machine experience and had heard of its reputation as a reliable vehicle. 2016 has been a disaster for this vehicle and I am not only disenchanted with the need to replace the water pump and thermostat, but I also feel like the BMW dealer is trying to bilk me by replacing coolant hoses and the reservoir when I dont even have a leak problem.

Oh my God. From where I will start... Actually I bought 2004 318i car in 2014 and it was my biggest mistake I do in my life! Im from Jordan and I work in Oman... and I spend all my money to fix the car and still useless! I send the car to the dealer and they couldnt fix it and they suggest to replace all the gear box with no warranty for more than $5000!!! I complain to BMW headquarter and no use. I have all the mails and sms. I record for reference to show how customer care is bad and they will not consider you a customer unless you are rich.

BMW Serpa, in Newmarket, Ontario, Canada - has the most unprofessional service provider that are more oriented towards how much money they can get out of your pocket (Consumer) before they decide if they will provide you with WHAT GRADE of Service or if they will decide to provide you with a Car for your use while your BMW is in service. BMW Serpa has gone from being low class BMW service Center to the being Most Unprofessional and most horrible place to take your BMW for service or less even to buy your next BMW. They will wipe your feet if you are trying to Buy Your Next BMW, but the minute the funds have exchanged hands, you are in the Doom Land - They do not know you any more. Now only money will talk - if you spend more money at their service desk, then you will get a LOANER CAR - if your work is under the Warranty, then you will be told sorry we do not have any LOANER at this point but we will try our best to get you one very soon. WELL, THE SOON WILL NEVER COME!!!!!!!I bought my BMW X5 from BMW Serpa in Newmarket, Ontario and soon after the driving became kind of rough engine sound and driving experience. Well I called BMW Serpa and was asked to come-on in for service. Well I took my X5 in for service and filed the report with the Service of Engine running rough that was covered under the WARRANTY. First I was asked to pay $158 for Diagnostic check, which I did and asked for a Loaner Car - But was told they had none available at this point (DAY #1).After 2 days and ME Calling them to get update on my BMW, I was told that the Spark Plugs need to reset and they are good and X% running fine now. I picked up the BMW and drove home that late Evening (Day #3) - Well I do not what the hell BMW Serpa did, but the car did not run smooth and was giving the same engine trouble as before. The next morning (DAY # 4) I took my car back to BMW Serpa and filed the same complaint and report of Engine Running Rough, Still giving NO LOANER CAR. Next day (DAY # 5) I did not receive any call from BMW SERPA. (DAY # 6) I called BMW Serpa and request for the service department and was given the Voice Mail and so left a message for them to call me. Well No Calls were received. NOW I AM WITHOUT A CAR for 4 Days. Finally I went to BMW SERPA and spoke to the Owner of the events that took place and Unprofessional Approach of the Service Department of his BMW SERPA.Well, during my visit to BMW Serpa, the service agent said he was going to call me today and that my BMW X5 had some Engine problem and they need to order various engine parts to get them changed that will be done in 4 -5 days. They still did not have any Loaner car for me. WOW! By gods Grace I was called by the service agent and said to come and pick up the LOANER CAR the Next day (DAY # 7).Well the 5 days that was told for repair of my BMW X5 by BMW Serpa was really 14 days. And NO SIR, I did not get any update calls as stated by BMW CANADA (Service Promise to Customers). It was me who was calling BMW SERPA at all time to get update on my car. Well finally after had received NO CALLS from BMW Serpa for 4 days, I called them on Friday Early Afternoon and was told, OH! The papers just came from the service desk, and that they were about to call me as my BMW X5 was ready, but as they were putting the paperwork together, they will call me in few minutes. The few minutes really was few hours. I received call back from BMW SERPA at 17:30 hours and was asked to pick my BMW and it was all tested and ready to go. Well I picked my BMW next day and drove home.Well, the BMW X5 started with same engine trouble within 24 hours of bringing it home from BMW Serpa after having it repaired and tested by the BMW SERPA Service Department. I called the Service Department on Tuesday (DAY # 18) and was attended by Female Service Agent and said she will ask the other Service agent working with me to call me in One Hour. WELL, NO Sir! No calls were received and Next day I called back in the Morning and was asked for Voice Box. I refused and asked to be put on hold until the Service Agent was free to speak to me. After 18 minutes on Hold, he answered and took down my complaint and asked me to drive the BMW back to BMW SERPA, which I refused as it was not safe and asked to arrange Tow to bring the car to Service at BMW SERPA. At 12:16 hours the Tow truck arrived and I went with the Tow truck to BMW SERPA. On arrival, I spoke to the agent at the service desk and was told that I should wait for the service agent who was dealing with me and was on lunch at this point. Also instead to asking me to wait in the waiting area, was told to go for lunch and come back. Well I decided to just wait there as the time was 12:30 hours and I was told the agent will be back at 13:00 hours.At 13:25 hours I went back to the service agent and asked when the other agent was expected back from lunch and was told very soon. So after 30 minute later than what I was told, the agent arrived and at 13:47 hours he came to me and asked for my BMW KEY. At 14:25 hours he came back and said the fuel in the car was only good for 6 KM before empty, I said that was not true and took him to the car and after starting the car, showed him that the car showed still good for another 68KM before reserve (He was trying to put the engine trouble on lack of fuel in the car). Well at 14:38, the agent drove the car to the service line and spoke to the BMW service supervisor to look into the X5 and get it diagnostic tested. Again I was told in few minutes it will be all done and ready to go. This was at 14:55 hours. Finally at 15:45 hours I again approached the service desk and asked for any update was told, OH! I was about to come to you, the problem was in the spark plugs, and as they do not have all the required plugs the car will be ready the next day by late morning.NEXT DAY NOW - I waited for a call from BMW SERPA - But No calls - so as always I called them and again left a Message for them to call me back. No Call back and neither I have any transport at this point. So I called them back and again I demanded to be put on hold, until the service agent was ready to speak to me, In 7 minutes I was speaking to my service agent, who said - he had no idea what was going on, but will find out and get back to me in 10 minutes. Well this time he did call in 10 mins and told me now the spark plugs were okay, but the problem was still existing and that the team was working on the electrical system now, so I said it was all covered under the Warranty and he said YES it was and so I asked for a LOANER CAR and he said they had NO LOANER CAR and he cannot be sure as to when he will have a loaner for me. Also he was unsure as to how long it will take for my BMW X5 to be ready or what was going on.I was once again, left hanging with No CAR, No proper information, No Details on how long the fix will take and neither any words of professional courtesy of what will happen to all my work meetings and my transportation. I had changed from AUTOHAUS BMW to BMW SERPA about 8 months back after 9 years of being a BMW AUTOHAUS customer (Happy One), as the BMW SERPA was closer to my house. But I do regret going to BMW SERPA and am most disappointed in the level of service provided by this BMW SERPA in Newmarket, Ontario, CANADA. Be Smart and stay away from BMW SERPA. Unless you like giving away your money with NO Accountability at all with this service provider, BMW SERPA. Best to go to other BMW Dealer! BMW SERPA = UNPROFESSIONAL.

BMW Financial has various rates at various times when shopping for a car. So make sure you take your time, then jump on your auto of choice when you can get a good interest rate. The website for BMW Fi is NOT user friendly. Every time you want to get online you need to ask for a code. Then hopefully enter the code in the time allowed, or you will start over. The courtesy and friendliness of BMW Fi can be a lot better than it is. Overall, I would certainly not recommend them, but this is what is offered at the dealership. Ive had 3 car loans with them and they are all problematic in one way or another.

I have a 2008 Z4 convertible with an electronic roof mechanism. The problem I am encountering is that the roof retracts into a separate chamber that has not been designed to evacuate the water that accumulates when it rains. So what happens is that the roof motor sits in water and corrodes over time. The repairs are about two thousand dollars each time since it is extremely labour intensive to remove the roof and get to the motor. This is the second instance where I have run into this problem and the roof retraction has failed. BMW are aware this is a known problem with multiple failures each year however are unwilling to re-engineer and find a permanent fix to the problem.

BMW 750i xdrive run flat tires and wheels - I have lost 5 new front pirelli run flat tires within the 6 month. In addition one of my wheel cracked and I had to replace it as well. Evidently BMW command center that pushing these run flat tires dont care about their customers. These run flat tires might be good for European autobahns but not for road conditions in East Coast. I have changed the plans of purchasing BMW for my son. No anymore BMW. I have replaced the tires to non run flat. In addition to it BMW claims that run flat can run another 50 miles after damaged is not simply true - it barely runs 10 miles max before start damaging the rim. In addition BMW emergency service does not deliver anything emergency except being polite on the phone. I will be selling out my BMW as soon as I can get rid of it. If you dont want to waste your money stay away from BMW. It is not the luxury car anymore as it use to be back to history.

My 2011 BMW 335d has had the Service Engine Light on for most of its life now. Every single time I took it in while it was under warranty they could never find anything wrong. I even had to bring it back to Kuni BMW four times because the DEF warning like kept coming on. They would say, “Oh, we just filled the DEF, it is fine.” Lo and behold, once my warranty had expired, they found the problem. Now, the latest issue, I have brought it in regularly for its oil changes, etc. The service engine light keeps coming on. Then the engine malfunction light. Took this beauty in today and guess what? Now it has a Carbon Build Up problem. After doing some research online today, it seems many 335d are having terrible carbon build up problems. Well guess what, no warranty and now an additional $2,800 to repair and 10 days in the shop. Seriously??? It seems to me, for the amount of money spent on BMW their cars would be more maintenance free, however, I feel this is the game of BMW. They know these engines have widespread problems and yet they do not protect the consumer. I am so sorry I bought this beautiful car now!!! Poor decision not to believe the terrible reviews. My car is just slightly out of warranty. You think they would extend my warranty in a good faith effort to keep a valued client, however, they could care less. Very disappointed!!! Do your due diligence before investing in a BMW. As my friend put it to me, he has diesel vehicles with over 100,000 miles on it without a carbon build up issue. I feel like I am going to file a lawsuit against BMW at this point. There must be a Lemon Law.

DO NOT buy car from this dealer!!! This deal is selling you a defective car!!! I purchased a brand new 2020 X7 from this dealer. And the car was broken after 7 days driving: 1. The touch screen is 100% off, I cannot control anything on the display. 2. The bluetooth wipe out my and my wifes phone (Andriod and iPhone both) connection 3 time a week, which mean we need to reconnect/reconfigure our phone connection every other day. 3. The battery is dead permanently, the error signal was on when I purchased it originally, but the sales told me it will be back to normal after couple days driving. But after 1 week driving, the battery error signal is still there, and need to be replaced. 4. The rubber seal on the front end hook is coming out, and looks really ugly and do not match the BMW brand at all. 5. The auto lock is not function at all. After enabling this feature, the auto lock still not working at all. This feature is very normal one on any premium brand car back to 5+ year ago. I personally own another Acura and Tesla, all of cars have this function and there is no problems to use such function in the past 3 years.6. All of the cellphone app remote control function is not working on my car. I cannot lock/unlock/flash/horn the car via the phone app.I drop off the car 5 calendar days (4 business) ago. And service department is still working on it, from the time it took, I can definitely tell this is not a small issue. Since the service adviser told me, replacing a new battery will only cost them half business day. So for sure, there is a huge defective on this brand new X7 car. I am really surprised that this dealer will sell defective car to the customer, especially on such high end/premium 7 series product line. Update @2020-06-24: After 5 days waiting, today afternoon the service department just called me back, saying the display is totally off, and cannot be fixed by them. So they decided to order a new display from BMW, and the new part will by arrived in Friday (so another 3 business days waiting). And then they will need to replace the display part completely! Can you imagine this is what happened to a brand NEW X7, with 7 days driving and only less than 200 mileage.

I have always dreamed of owning a BMW and be able to take it to service with no problems like I have received. From intake to invoice to floor manager, it has been a complete disaster with them and how I was treated in the service department.

Awesome car to drive. I am on my 4th BMW. But this will be my last. My current car is a 335i. I need a footwear module. I cannot drive the car because of this part needs replaced. I contacted BMW because my car is just out of the warranty. Now mind you BMW extended this warranty because this part was defective. So knowing that asking for any help to cover the cost seemed reasonable. My car has 60k. Its a 2010. The warranty is 10 years 156k. I was told BMW wont help not one penny. Because of the age. Now owning 4 of these cars. I cant even begin to tell you the amount of money I have spent on repairs over the years. So now knowing I have to eat this cost. I am told 30-60 day to even get the part. So thanks BMW. I wont have a car to drive till I can get this handled. So once this puppy is fixed. I WILL BE TRADING IT IN! This is the last BMW I will own.

I dont know where you went to have your oil changed, but I do know most of the drive thru oil change places have poor, untrained employees who know nothing about cars, changing your oil. Its very possible one of these employees introduced oil to your cooling system via the overflow tank which could have long term effects on your engine, water pump, etc. I believe if you are a BMW owner or German car owner in general, you need to have some basic automotive understanding which would include NOT taking your car to any random oil change place. Learn how to do it yourself using the correct oil, filter and tools, and it can be so rewarding. Or take it to someone who cares about your car as much as you do...

We are in the market for a newer 3 series BMW sedan. Our current 2002 325i has 240k miles. I have been a faithful BMW owner since 1970. But after the problems with our 2002 325i engine I am not sure about BMWs in our future. Last April we on a road trip to visit our son in Asheville, NC with the intention of purchasing a 3 series BMW. Our experience at BMW of Asheville was not impressive. We found a car during a web search of BMW of Asheville website. We were greeted at the door, offered a drink of water and introduced to sales specialist. The car apparently had some theft and paint damage while at the dealership. So the car was in the paint shop. But after an hour we were getting annoyed having not seen or Sat in a car. Then I noticed our sales specialist jumping in the air with a key fob I assume trying to locate the car.With Millions of dollars in inventory it would seem simple, to note on the inventory number where it is located and status. The dealership giving us excuses just lowered our confidence in the dealership. In the future I hope customers find a different experience than we had. Still needing a newer car we are looking at a 2007 328i. But after reading the reviews posted here. I am seriously questioning what I am about to do. Can I just on faith that it will turn out okay. Or will the insensitivity of corporate wear me out!

I have a BMW X3 30i and my brake light, 4x4 light, and airbag light came on. I found out it may be my actuator, transfer case, or transfer gear. Anyways to make a long story short, I looked up this issue and found out this is not just a small problem but many older BMWs are all having the same problem. Apparently, they made the transfer gear out of plastic which tends to wear out right away. I thought this was something that maybe just a few cars were experiencing, but going on the internet, a lot of these BMWs are having the same problem. Is there a recall for this issue because there should be if BMW is making this actuator to fail on a lot of BMWs.

Since I bought my new 2007 BMW 530I in 2006, I have had a squeaky brake problem - a defect in the rotor. Up to this date, 2012, this problem has not been resolved. I have taken the vehicle into the dealerships repeatedly to fix this issue over the last 6 years, but it has never been fixed, and they never told me that the rotors needed to be replaced to fix the squeaking brakes until now, as my maintenance warranty is expiring soon. Out of all the years I took it in, they never told me this until now, and they appeared to be trying to get money out of me to pay out of pocket. Under the maintenance warranty, I need to drive the vehicle another 14,000 miles before they can replace the rotors for wear, but my warranty will end before I can drive that amount. Otherwise, I will have to pay out of pocket $900 per rotor to replace. I also contacted BMW customer service, and they told me they cannot do anything under the maintenance program and the warranty for the rotors expired already. I am very upset that BMW cannot resolve this squeaking brake issue. Im upset that the dealership never fixed this issue from the beginning, and BMWs poor customer service cannot help me. The squeaking has become unbearable wherever I go. Dont ever buy a BMW; overpriced and poor customer service.

My 1999 740IL has a transmission that cannot be serviced. It is a closed system. You cannot check, or change fluids, or filters in the car, except at a great cost, and most dealers will not touch the transmission, including fluid changes, and flushes. My transmission failed after 208,000 miles, and after having serviced the car regularly, the model is marked by water pump failures, and engine seals that refuse to be sealed. In other words, beyond the superb engine and suspension system, BMWs are lemons, awaiting the unwary.The car is now undergoing its annual six months downtime between major repairs to the aforementioned parts. Now, add a failed transmission to engine seals, water pumps, radiators, and the random electrical failures.

I have a 2020 BMW M4 Convertible. My vehicle has 8,000 miles on it and the brakes are warped and shuttering. My horrible BMW dealership (HENDRICKS BMW CHARLESTON) wont cover it because there is a white paper out on it. They said since I dont beat the car up, this will happen to the brakes. They said the M4 is meant to be raced and beat up...so not an everyday driver. I pushed thing up to BMW, and after promising to check on helping out and get back to me in 5 days. I gave them 3 weeks and still no call back, so I called them and found out they will not cover either. If you know how thick the rotors are on an M4, its hard to believe that they are warped after 8,000 miles. This to me is a definitely defect. Bottom line is BMW is not service oriented anymore. What is really funny is I was just in the process of purchasing an X7 for my wife, and immediately cancelled the order. There are plenty of other car manufacturers out there without dealing with this. I will NEVER buy a BMW again. As a side note. BMW was going to charge me 2100 to resurface rotors and replace brake pads. Just terrible when a company that used to be great is worse than Chevrolet. I quit buying Lexus for a 10 year period because of horrible customer service, and how they dealt with me at the end of a lease. BMW is a horrible company for folks that like blowing their money for nothing. I have owned 6 BMWs and this truly is the end of my relationship. They truly arent doing the right thing and Im certainly not going to have a business relationship with a company that doesnt do the right thing or backup their products and looks for ways to get out of support. WITH BMW...BEWARE.

In a period of last 12 months, my 2010 BMW X5 has had the following failures, which leads me to believe either that BMW has no quality in their products or this SUV is just a lemon. 1. Check Engine Light - Radiator replaced in Jan 2014. 2. Car slows down in the middle of the road and stops - Fuel pump bushings replaced in Aug 2014. 3. AC stops working - AC leak Schraeder valve- Aug 14 4. Thrust rod replaced - Aug 14 5. Check engine light on - Oil leak from Oil Filter Housing - Nov 146. High pitched noise from the hood - Crank Case Vent system - Dec 14Called BMW for the last problem today and they just washed their hands off. Leads me to believe that they dont stand behind their product. Buyers beware. Do your research before you buy. There is certainly no driving experience here. It is the fear of your car stalling at any time.

I recently bought a used 2011 BMW X6 with 42K miles. The vehicle was owned by a friend of mine and she was the original owner. The X6 was serviced by BMW dealer and at recommended intervals. After two weeks, the car wont start and had it towed to an independent shop. The diagnosed was the VVT motor and DME unit (Digital Motor Electronic) were bad and total replacement for parts and labor comes to $4,700. The mechanic informed me that he has seen this issue many times and normally happens at 90-100K miles and not 42K miles. The mechanic said I should call BMW of North America to see if they would reimburse the cost. BMW refused stating the car no longer under warranty. IMO, BMW products are crapped and expensive to repair and I will never buy their cars and let people know not to buy their cars since they dont stand behind their products. Their cars are overpriced and a piece of junk.

I am the third owner of an 08 BMW 535I with a bad high pressure fuel pump (recall) that has been replaced two times in the last three years. This would be the third time for replacement, but Gwinnett BMW refuses to replace it. They said it was the alternator, and OM battery that caused the problem to the high pressure fuel pump and my warranty or recall would not be honored. There is nothing wrong with my alternator or battery, they are operating properly. If there is an OM battery in the vehicle it had to be placed in the vehicle prior to my purchase. Last service was at Global Imports in Atlanta, GA.

This is my first BMW and my last. While the car is fun to drive when it works, it has had such major issues (and now expenses) that it ruins the experience. Initially, the engine started to misfire. Eventually, when the car was pouring smoke out the back and would barely move, BMW replaced three injectors and a high-pressure fuel pump. After that work, the car ran fine but this was unfortunate because a check engine light came on within two weeks. I didn’t pursue it because the car was running well but should have because the warranty on the catalytic converter expired just then and it failed almost certainly due to the bad injectors (look it up). I’m now looking at a $4k bill for a single bad catalytic converter. I own a Lexus and a Honda and they give me zero trouble. I will simply stick with the Japanese brands from now on.

I have a BMW 2009 x5 4.8 and is unbelievable. The times I have been driving home with my kids and the engine fails, the # of times that I see the leak coming from the buttons, the turn, the lights on the sunroof, nonetheless how rough it has been running. I wish I only knew these were common. Just last week I received a letter that there was a recall of the fuel pump in my car. I took my car for service and they cannot still find what is going on because my car is one of the thousands with the engine failing. Its just excruciating to me that being my only vehicle for me and my kids. Why wouldnt BMW send us owners a notification of these problems in the engine before we spend so much money trying to find the problem without succeeding. This is outrageous.

BMW decided to charge me an extra months payment after the trade-in of my car. I didnt even own the car at that point. Couldnt drive it, couldnt see it. Of course customer service was condescending trying to make me feel like I am stupid for request my funds returned for an item I didnt have use over. From one to the other rep I spoke with didnt even know the correct policies of the company for different situations. I got the runaround. Learn from my mistake, avoid BMW!

I purchased this BMW 2011 740 li for my wife 9/14 with $55k miles from BMW Murrieta. We have barely had this car two years and has been in the shop 75 days with over $23k paid in repairs. Problems began immediately after we purchased the car. BMW Murrieta told me this car had a thorough 180 point inspection, rear brakes were gone in 300 miles. I took it back and complained, BMW Murrieta warrantied the rear brakes and rotors. 58k Miles - noise in front end, diagnosed as thrust rod bushings, those were replaced. 59K miles, seat motors go out, replaced those. 60k miles - noise in the rear - cv joints went out, replace those. 61k miles, power steering pump starts leaking and making noise, belt tensioner fails as well. Replaced both as well as the accessory belt. 62k miles, check engine light comes on, fuel tank supply line / pressure sensor fails, replaced those, 68k miles, check engine light comes on - turbo low pressure, replaced, gaskets, collars and vacuum lines. 70k miles check engine light comes on, turbo low pressure - turbo failed, replaced turbos and pressure converters. All good for a while. 89k miles, check engine light comes on - fuel injectors fail, replaced all fuel injectors. 92k miles check engine light comes on - transmission leaks all over driveway and slipping. Replaced inner mechatronics seal, fluid, pan and seal. 102k miles check engine light comes on, car overheating - water pump fails, replace water pumps, coolest and various gaskets, seals. 103k miles check engine light comes on - vacuum lines on turbo fail again, also replaced valve cover, gaskets and more sensors. 103.5k miles, transmission cooler leaking, replace cooler and lines. Anyone who doesnt believe me, I have all the service records I would be happy to post.During all this time, BMW Murrieta never recommends that a factory inspector come look at the car for all the issues, BMW America never reaches out to us for any customer service (not sure if they would know this car was in the shop so much unless the dealer would have told them). I call BMW America to see if they can help us at all with all the issues on the car. They open a case to inspect service records, all the money we have spent on repairs at the shop, all the down time, etc. This gets escalated to a gentleman named Kurt ** - Executive Customer Care (the title actually sounds like they care, THEY DONT!!) Two weeks later they call me and tell me the BMW does not meet their criteria for any kind of help. He tells me they wont buy it back, I tell him I dont want or expect them to buy it back. I tell him, Im just hoping you would take a look at the service records, all the money I have spent repairing this car (over half of what I paid for it), take into consideration all the stress, frustration, down time, rental cars, etc. and see if you can help me in any way keep this thing on the road and out of the dealers mechanic bay. Maybe some help with a trade or maybe some kind of help with an extended warranty, he tells me they cannot do anything, the service records and time in the shop do not meet any of their criteria for help.I will never ever buy another BMW in my life. This car has been the biggest joke amongst friends and family. They all warned me not to buy a BMW, especially a used one, even if its a CPO or not, doesnt matter if you buy it from the dealer or not. Once you take the car, youre on your own. BMW will not help you with any issues you have. This BMW is the most unreliable car I have ever owned period. Ill stick to my Chevys, Fords and Hondas.

I purchased a car at Melbourne BMW from Colorado. I was out of town on business. They cashed my 2000 $ deposit and ran my credit and asked when I was going to pick up my car, I told them Tuesday. They said, ok will have it detailed now. Then they sold my car to someone else on Sunday and still was holding the 2000 $ but this is not the issue. They sold the same car to two different people. BMW of Melbourne and BMW do not have ethics.

From GM to used car manager have been unable to get an honest answer when looking at a used M5 with 14k. Checking the carfax car was sold as a CPO elite. First I called the dealership to confirm with service. When a service advisor answered she told me when I gave her the VIN # that this car was NOT in their system. Not in their system, it is on their lot!! Then was told when asked the salesperson that the car was NOT CPO. I decided to call an independent BMW service tech. BMW warranty info is nationwide. He was extremely helpful once I have him the last 7 numbers. He told me it is a CPO car and goes with the car, just purchased less than 4 months ago. After reading all the negative reviews of BMW customer service think I might pass on buying my first BMW. Especially since my local BMW dealership does not seem to know what they have on their lot.

I drive the X3 M series. It has paddle shifters on the steering column making it a fun alternative to your standard automatic. The heads up display is something I never want to miss again since it helps tremendously when you are using the navigation system. No more taking your eyes off the road to look at a screen.

I bought my 2002 BMW 330ci in October of 2011, since then I have had to have the cam shaft censor replaced ($270). It has been misfiring for an unknown reason causing the check engine light to stay on constantly and causing it to idle down and die every once in a while. Also, adding to my list of non working car parts, my trunk doesnt seal properly and leaks and the convertible top will not go down yet leaks every time it rains ($700 to fix) and my passenger door wont unlock and the lock is stuck down in the door making my passenger door unable to open ($300 to fix). Now it is February of 2012 and my reverse went out completely and with no warning at all. I have had nothing but problems in the short time I have owned the vehicle so now it is parked in my driveway until I can come up with the $4000 or more for a new transmission. I am not only dissatisfied but also angry and disappointed. I bought BMW because I thought I was buying quality and dependability. I am very let down and can honestly say once I rid myself of this money pit I call my car (which is hopefully very soon). I will never buy another BMW and will share my experience with other perspective BMW buyers.

BMWs are the most reliable cars. They always look new as they keep, for the most part, their beautiful design. My car has 56,000 mi on it and is a pleasure to own. It is made well and is basically trouble-free. My older car has features that new cars have only gotten years later.

BMW M6 - Seems the SMG trans. has had many problems from 2006 onward. But BMW not fixing the problems and its $5000 for pump and labor. Its crazy. No after-market warranty will cover it. Or BMW fix it. Very sad. :(

Self-adjusting strut replaced, after replacement the strut would not inflate; $900 part. Next, they stated it must be the modulation computer; replaced $900, still did not inflate. Next, they said it must be the pump, $900. Still did not work. This cost a towing fee of $200 also, the vehicle had been in their shop for the six weeks. They have now returned it to local authorized BMW repair center. The strut is deflated, causing all struts to deflate making the car undriveable without destroying all struts. Now after paying them, they tell me to drive the x5 back to them and they will take a look at it.I had to rent or borrow for seven weeks. I have paid them because they stated the x5 was repaired, but after paying them and going out to pick up my car, drove to city where I live and by the time I arrived, the struts were deflated. Now it sits having to be towed again to Little Rock BMW for $200.

BMW Nightmare! 7 months ago my 2008 X5 died while I was driving the vehicle. Fortunately, there were very few cars on the road at the time. I jumped the car and took it straight to United BMW in Duluth, Georgia. They informed me that everything checkout fine and I simply needed a new battery. Fast forward 7 months and the vehicle died again while I was driving at a speed of 45 mph. I nearly got rear-ended. My family and I made it home after getting the car jumped, only to have it die in my driveway. Oh wait! It gets better. The vehicle was towed to United BMW in Duluth this morning. I explained the history to the representative named Scott **. Scotts response to me is as follows: 1. You must drive the vehicle at least 20 miles a day. 2. You must lock the vehicle when youre not driving so the system completely shuts down. 3. We recommend you purchase supplemental power for the vehicle to ensure the batter is adequately charged.4. If your fuel is low you may also experience problems.My response to Mr. Scott **: No one in their right mind would purchase a BMW based on what you described! His response, My job is to give you the information. I apologize if your sales representative failed to do so. Needless to say, Im afraid to let my wife or kids operate this vehicle. BMW, IF THIS ISSUE DOES NOT GET FIXED ONCE AND FOR ALL, AND WE END UP IN AN ACCIDENT, YOU WILL PAY DEARLY!

I own a 2007 BMW 530i and cant believe the problems it is giving me. I have taken it to the dealer every month since August 2011 until now. I had major problems with power steering not working, alternator pulley damaged with belt, engine overheating, left fuel level sensor cap leaking, coolant pump not working, lower radiator hose and coolant temp sensor leaking, vibrating at high speed, radiator leakage at the bottom and after radiator replacement upper radiator hose was leaking. Stranded again with internal fault in starter as per the dealers service center. Washer fluid pump leakage was found. After all the repairs since August, I ended up at the dealers with transmission malfunction indicator and was told it was due to one of the crankshaft sensors that was faulty. During the check, they also found oil filter housing gasket leaking. Owning this car has been one expensive and frustrating experience. I would not recommend this car. We pay the price for quality and not this torture. I have owned a Mazda 323,Toyota Sienna, Camry, Mercedes and Volkswagen that have lasted for more than 175,000 miles with no major issues. Owning this car has been the worst experience of my life. I contacted the corporate office for BMW and was told that they will take the complaint but no one from their office has to call us back.

I bought a 2007 BMW 550i with 50000 miles on it. So far I have spent almost 2000 in repairs but nothing has really been fixed, my transmission hard shifts between 1 and 2nd same downshifting, it jerks when taking off basically giving you whiplash starting off. Ive had the car reprogrammed twice, all that did was turn my entertainment screen sea green. They say I need a valve body which is a $2000 dollar part inside the transmission which my aftermarket warranty would not cover because they said since its electrical they wont cover it. But the warranty states they cover internal tranny parts which is another rip off these warranty companies. AC compressor failed, water pump failed. Suspension sucks, it shakes. Have bought new tires and like 5 wheel balancings and still vibrates at 60 mph. And the car only has 61000 miles on it right now. This is my second BMW, they both sucked, spent way too much repairing these cars and time wasted. It will be my last BMW and the dealer will not address most of these problems, they recommend getting just a whole new part so 40,00 miles later that part will do the same crap. Fail!

I purchased a used 328i from BMW of Columbia in Columbia SC. The first year I took it back for so many reasons. It was unbelievable. Yet it was suppose to be certified pre-owned. I have fibromyalgia and it was very frustrating for me. I lost all confidence in the car. I have depression, anxiety, and the car when bought only had 24,000 miles. The problems I had was not call for with a BMW.

So my cars power went out, I did some research about the recall it had with the battery cable. I got the car sent in for that battery cable recall, they ended up taking longer than expected to fix it. Okay so I was patient, very nice to the dealership. They told me the car is fixed, I went and got the car. Whilst getting it, I was told that my regular for my back window is broken... Weird, my regulator wasnt broken before. So the service advisor told me he was going to get his manager to fix it then hell get the car out to me asap. So I thought they fixed it, didnt think anything of it. I took the car, wanted to listen to some music... Turns out my aux import AND USB port are both not working. So Im okay with it, called them about it and the service advisor, Cody, never answered my call. So I went on with life. Take in mind, two of my friends who got this recall done, BOTH of their starters went out at the SAME time. So I told this guy, Cody, that if my starter goes out... Ill be back, he goes thats interesting, but definitely let me know if the starter goes out. So I have the car for one day... I pull up to a gas station, turn the car off to get some gas. Try and turn it back on. Wow turns out my starter went out. Called BMW to get it looked at, they tell me my starter is out and that its going to be a whopping $1,400 to fix my starter and regulator for my window. This is ridiculous, so the manager called me and basically said that Im WRONG over and over and he had to be right. I asked him if it were a possibility that the starter got too much power to it? From this new cable. NOPE Im wrong, theres no chance at all. Just because the starter is somewhere else doesnt MEAN that this recall defected my starter. Weird cause my car was in perfect condition before that recall, and before the power went out. Will never be doing business with this corrupt company ever again.

Smashed into a dead car without flashers. BMW Assist didnt work properly. The call center wasted about 20 minutes before telling Chicago Fire Dept where I was wailing in pain. BMW didnt care and its not BMW per se but an outside vendor in Texas. However I got the tape and its disturbing.

I have X5 and I have problems with the car since I bought it brand new. Its been in and out of the shop for so many things gone wrong. What kind of company is this! My Honda was one of the best vehicles I had and the services were much better. Would never buy a BMW again.

Without warning, my 2007 BMW 328Xi engine shut off and stopped in the middle of a busy road. I was told by a BMW service rep that my fuel tank draw tube fell off causing loss of fuel to the engine. I learned online that this is happening to other 2007 era BMWs and the reason is that the fuel draw tube is corroded by the fuel it is drawing and weakens and falls off. The fix is a new fuel tank, pump and draw tube for excess of $2,000.When contacted by my service rep, BMW gave a token $500 toward my repair leaving me with a $1,900 repair bill. Had this failure occurred on a busy Seattle freeway, my life would have been in grave danger as would have others around me - there would have been an accident with no way to avoid it. BMW is aware of their product failure and my question is who has to die before BMW steps up to the plate and accepts responsibility and recalls and repairs these vehicles? If you own a 5-7 year old BMW (maybe newer), its going to happen to you and I would appreciate your raising your voice to BMW before someone has to die to get BMWs attention.

Im a long time owner of many BMWs. Ive tried other cars but always come back to BMW. Nothing compares to their look, reliability, handling, maintenance included with warranty plan, and safety. Other comparable cars do not offer the comprehensive maintenance plan that BMW does, and that factor is huge and is at the top of my must-have list. There were times I looked at other cars and came close to buying/leasing, but no maintenance plan always brought me back!

Read a few previous posts on BMW lease buyout. I had a buyout price of 33k. Was offered 27k buyout at the end of the lease. The price was still too high compared to Market so I turned the car in, terminated the lease and paid $375 disposition fee. Now the same car is listed at 23k CPO. I approached the dealer to buy it but they refused. According to the dealer BMW and financials services are not allowing them to sell the car at the listed price 23k to me. I would have to pay 27k. The dealer is completely transparent about bmw’s poor practices. According to the dealer BMW and FS don’t want to expose this practice as all previous customers will demand a price adjustment. BMW FS is extremely aggrogrant and says it’s an issue BMW NA and dealership need to address. Dealership is willing to sell if I register at a different address. BMW NA will not respond. The brand is untrustworthy. Period.

I was sold a lemon, bought brand new car (2012 BMw x6 35i drive) with only 10 miles that had a manufacturers defect that had to be fixed 3 more times within a 24 month period. Asked to be put in a new car because it had not been 30 days since purchase and was denied. BMW changed my oil and a month later my engine locked up on me because of their negligence. Horrible service treats you like a number, damages your car purposely if you ask me so that they can make $$. All of a sudden I have all these MAJOR issues when car goes out of warranty.Looking for a good attorney because I want every penny I spent back for all the pain, and suffering. My car constantly had oil issues with leaking oil and exhaust issues. The car rides like crap since they have called themselves fixing it. Help. Anyone out there with similar issues. Maybe we can try and get a class action going, or if you know of a good attorney that specializes in lemon laws please I would be ever so grateful for the information. The car has had 3 safety recalls on it. I will NEVER purchase another BMW!

I have an BMW X1 2012. Its only 4 years and 100000 Km yet it already has leaking oil, leaking cooling system, leaking freon. My Honda civic 2005 so far has have no problems like that. Is an BMW better than a regular cheap Honda?

I own a BMW 545i for years. I want to tell the world what a piece of crap this 65,000 $$$ car is. I mean really BMW sure did a number on everybody with this v8 engines. I want to share all my problems with this car with you guys. DME or ECU replacement and programming $ 3300.00. Alternator bracket leak $800.00. Timing cover and valve cover oil leaks $ 1800.00. Water pump replacement $600.00. Check this one out, engine transfer coolant pipe $2000.00 and thats using the bimmer pipe. Thanks to the guys. They invented this wonderful pipe that save me $5000.00. Yeah. BMW want it 7k for this job. AC heater valves $200.00, AC compressor $1050. Im the second owner of this car. I bought it with 40,000 miles. Now the car has 74,000 miles and more problems. Now the car doesnt want to start. It cant keep idle. I think its the throttle body or it could be the DME again-- look guys, Im sharing all of this with you guys cause I see all of this. People that want to buy a use BMW pls dont. Its cheaper to buy a glass of lemonade if you know what I mean. For me I rather died than buy a BMW new or used. Again thats all I have to said about that. BMW should really pay for these lemons that have sold over the years to people. Thanks for reading my frustrations.

I have been purchasing and driving BMWs since 2002 and have purchased or leased 9 different NEW BMWs for myself, my son and my wife over the past 12 years. As a driving machine it is awesome, but their Bluetooth and Navigation software is beyond terrible... it is USELESS! The navigation software is only useful if the address has existed for more than 40 years in some cases, and every year, BMW tries to sell you an updated navigation disc for $200.00 - are you kidding me? The Bluetooth phone software is at least three years old on my 2012 X5 and even with their software update, it is at least two years behind current technology. I had to search for and buy a retro cell phone that BMW claims works in my car, but it DOES NOT! The software repeatedly drops calls and now its even dropping my phone from the system, causing me to repeatedly have to add new phone in the telephone Bluetooth menu; a process that can take several attempts and in one case more than an hour. I was doing this at least twice a week until I just said the hell with it and now dont use my phone through the BMW Bluetooth system. This is a huge inconvenience for me, as I make a lot of calls from my car in conjunction with my business. This has become so bad that I cannot use my phone in the car, unless I stop, turn on my Bose Bluetooth earpiece and make the call directly from my phone. I have complained to BMW numerous times, but quite frankly, they dont care. Their excuse is that BMW doesnt actually make the software, but purchases it from another vendor. When I pay in excess of $83,000.00 for a vehicle, I expect to be able to use my phone and access my phone book from the navigation screen and not have to stop my car and use a Bluetooth earpiece to initiate or receive a phone call. It is incomprehensible to me why BMW does not contract with a software company that will allow BMW owners to use whatever cell phone they wish and have it work properly in the car. As it stands now, only the iPhone will work in BMWs and then only certain of those and then only some of the time. I will not have an iPhone and I shouldnt have to use a phone I dont want, after spending the better part of one hundred thousand dollars for a BMW.

We have BMW 750i 2006 model... We had driven about 70k miles when we started having problems. We had regular maintenance on the car and major service when required. We found the car with way more problems with engine. Alternator. Engine oil leak and a/c evaporator core. We had driven before a Lexus 300 for 250000 miles and we never face these many issues. Similar experience with BMW 328i 2009 driven for 66000 miles and problem with a/c evaporator core. Replacement cost 2750 - we think BMW has issues with engineering and design and lot of costly repairs. We will never buy the BMW brand again ever...

I leased a 2015 BMW 428I - I have had timely payment without interruptions. I have had very minor maintenance issues. BUT it seems as I have found myself with an ongoing to date unresolved electrical issue -- specific to the radio. I have take this car 5 times back to the dealer to no avail. I am without my car for days and sometime weeks. And it seems as if they cant get it right. As I am now again experiencing malfunctions yet again with the RADIO. I have exhausted all energy with this. My lease is up in two months --- I have opted to contact BMW and suggest/offer to at this point just return the car two months early as it makes no sense to again take the car back to the dealer for the SAME ongoing issue and have them keep the car for days and so thereafter have the same issue reappear.I was insulted and disappointed that I was offered to take the car back early without being charged for the last two months of the lease BUT only if I agreed to purchase another car... What a major insult to my current situation. I would have expected a prestigious establishment to OWN their LEMON and offer me an amicable solution enough to have me re-gain confidence in not only there product BUT the way that treat/satisfy their customers. After rejecting the horrible offer I was told they will revisit and have me wait until June 7th -- for my final answer. Very disappointing to say the least. My situation has been established by records of the amount of times this car has been worked on for the SAME issue. But yet they want me to wait an additional week. SHAME ON BMW USA.

My 2017 330e has less than 6000 miles and broke down while I was out of state on vacation. Needless to say it ruined my vacation having to spend my time dealing with BMW and leaving it in CA while I had to rent a car to get back to NV. 2 weeks in the shop and no loaner car given. BMW offers a reunite program but only 250 miles or under warranty repairs. I call BS! They want to charge me the difference in mileage for the return of my vehicle which is $250. For the amount of money I pay to have this luxury vehicle they can’t get it back to me? I had to get a rental car to get home, now I have to buy a plane ticket to go get it and drive it back? No one will help me and I can’t even get through to customer service. I will never purchase another BMW again. I’m going back to Toyota. They treat you a whole lot better.

Bmwx3 2007 lost power. Engine light went on in traffic. Took to repair shop. The all 12 latch adjusters were shot, needed to be replace at 1000. Needed special tool. Once they came off, whole cam shaft was scarred and front end was falling out. Car had 75 thousand miles on it then the starter went 5000. Worth of damage not covered.

Great cars, drives impeccably, corners like it’s on rails, fast. All wheel drive, aluminum front end so it’s light and agile, smooth 6 cylinder engine. Comfort seats are awesome and plush along with comfort access for convenience.

I have truly enjoyed the 2014 BMW convertible. It is just fun to drive. I often get told how nice it is. The take off is fast and the controls on the wheel make it less distracting to answer phone or navigate the radio. The overall look is very attractive. I am very short and the seats fit me perfectly. They allow a large range of positions so it also helps my pain from a cancer removal. By the way, the truck release on the key remote drives me nuts. Its like it has a combination of buttons to hit. The car also has a very small trunk so I am not able to purchase larger items.

2007 BMW 550i transmission - People, if you having a rough shifting on your BMW, dont take it back to the dealer or no it is not your software. I ran into this problem with my BMW, I try everything, but checking the transmission fluids. AS you know BMW dont have dipstick and the computer is not going to tell you if you need to add the transmission fluid. The transmission have a shifting lever that go inside the transmission, over time it will go bad and that cause the transmission fluid to leak people dont realize that. So change the sleeve to keep it from leaking and add new fluid and you good to go and that how I fixed my transmission problem.

I leased a 2 series as a third car - Just returned with 6k miles. Half way the car went dead - Ok, it happens. But it took 24h and 5 or 6 calls - Yes - For BMW roadside assistance to tow the car to the dealership (And then I had a few issues with the dealership, but minor so wont make this too long). I then proceeded to return it a couple weeks ago. They did an inspection a month before lease return (Just like my Range Rover went through, which showed a lot of charges, but then to my surprise US Bank did not charge any of them as I believe someone actually checked it and saw they were unwarranted - Kudos to them). Anyways, BMW are now charging me the same exact 2k from the Inspection even though I changed one tire at the dealership as requested (I deemed that to be right) AND the key that was Missing wasnt and was returned - They said the inspection was final, and it is upon me to show all receipts. Plus they are charging me for minor wheel scratches and other things I had never heard of before from Mercedes or Range Rover or anyone else Ive dealt with for that matter. BMW never, ever again.

I am the original owner of 530 2006 BMW. The fuel pump went out before the car was 2 years old and a couple months later, the other fuel pump went out. The dealer repaired it because the car was still under warranty and had less approximately 17,000 miles. After repairs, I began to have severe gas vapors inside of the car. The vapor was so strong you could see the car vapors seeping from the car while standing on the outside of the car. I took the car to be repaired 3 times for the same problem. The fourth time, I had to contact the corporate office to have a specialist look at the problem. The last repair was a little better, but I can still smell the gas as of this date. Now my car is 6 years old and still has less than 50,000 miles on it. The thermostat light came on saying that the car is hot, not to drive any further. So, I took it to be checked. I was told that the engine thermostat needed to be replaced and would cost $650.00, so I asked them to hold up on repair because I wanted to check with other mechanics for 2nd opinion. I called the specialist to get a quote thermostat repair. Both mechanics from other shops told me to tell BMW service department to make sure that my problem was not the water pump before changing the thermostat. I called BMW back to ask them to make sure that my problem was being caused by the water pump. The repairman insisted that my problem was not a water pump. He said he was absolutely sure that my car needed a new thermostat. After his confirmation of the problem, I gave permission to replace the thermostat. About 1/2 week later, the thermostat light is on again, worse than before because its now red instead of yellow. I had to bring the car back on Monday, 8/20/12. Guess what they are telling me the problem is? The water pump which is around $1,100.00, not to mention the $650.00 I just paid for a thermostat that was obviously not the problem in the first place. I am raising hell! I hope you readers can hear it in my complaint and excuse the spelling because I cant even think straight right now. I will never buy another BMW! Never, never, never, never! Nice looking car, but you cant drive from here to there on looks. Buyer beware.

I leased a 2014 BMW X5 at the end of December 2013. On this vehicle I have had the oil indicator light come on 5 times. Every time the light came on I brought it to the dealership. A service tech would come out, look at the light, open the hood, add oil and then reset the computer in the car and tell me that I am all set to go. The car now has 20,000 miles and on April 19th the oil indicator light came on and an error message displayed on the screen that read drivetrain malfunction. I immediately contacted my dealership as the car had a horrible shake to it and the message indicated to drive the vehicle at low speeds. I brought it in for service on April 21st which was Monday. The dealership contacted me Tuesday telling me that my engine was damaged beyond repair and it was my fault because I had not taken the car in at 10,000 miles. He then told me that the cars computer would have pinged the dealership and then I would have received a phone call to schedule a service. I told him that a call never happened and he searched on his computer and to his surprise the car indeed never pinged them and he agreed I never received the call yet I was setup for that service. He then said the car however pinged them on April 19th for a service but never prior to that validating what I had been telling him the entire time. He said I should have had an indicator light come on and the car should have pinged but he could not find a record of it. I told him that every time the indicator light came on, I brought it in and his service techs came out and took care of it and sent me on my way. I then asked him when I brought it in when the lights came on why did his service techs not know that car needed to stay for service and he replied to me that they were not trained for that, that they were only trained for top offs. I have done everything that I was supposed to do. I always brought the car in when the lights came on yet apparently the dealership doesnt train their service techs to fully understand what the vehicle needs. Now I am left with almost a $1300 monthly payment on a vehicle that has no motor and a dealership that doesnt want to take responsibility.

Have owned Chevys, Fords, Hondas, Lexus, Jeeps, but none of them compared to the Junk of a BMW. I thought Ford was the worst vehicle I have owned...until I decided to purchase The ultimate driving machine against the advice of my 5 uncles who are mechanics. Thought Why not see what these High class cars? I am now a believer that these cars are sold to wealthy people mostly who know nothing about cars other than the reputation they have amongst the wealthy. With under 100k I had a leaky valve cover gasket, which caused my ignition coils to go out and have to be replaced. After that repair the fuel pump needed replaced then following that the injectors needed replaced. Luckily for me, I bought the extended warranty and those repairs were covered. After it broke 100k miles I pulled out of my driveway and noticed a bunch of steam coming from under the hood. After further examination I found that BMW used a cheap assistance black piece of plastic literally comparable to the material a plastic straw from McDonalds is made out of. Well that cheap piece had crumbled. After repairing that problem, the check engine light came on again, from leaky valve cover again, fouling the ignition coils, again. Immediately following that repair... It has snowed and I was sitting in my car with the heater on, when a big plume of smoke came out from under the dash. I immediately shut the car off and located the problem. Hindsight I should have just let the car catch fire and burn to the ground. Turns out that there has been a slow drip coming from the cabin air filter, which dripped down behind the dash onto the heater fan, which made its way slowly down to the heater fan regulator and eventually made its way inside the regulator, which with a well engineered vehicle, should have just blown the fuse. Instead of the fuse blowing, the regulator grounded out melted the connector inside the regulator and melted the wires down to copper wire about 3 inches down the wire harness. When the repairs were finished, hooked the battery back up and started the car, went to look under the hood to check everything going out just to notice a ton of oil that was spewing out of my oil filter housing between the engine and housing. Oh yeah and heater doesnt work still. Next is the heater fan which had no sign of a short but is now fried too. For how great these cars are suppose to be, I would take it from someone who has a familiarity with working on vehicles. Buy Honda, Toyota, Acura, or Lexus. DO NOT BUY A BMW!! Unless you want to ride in a stylish unreliable Piece of Junk. It is fun to drive when it works. However being stranded on the side of the road, especially in a subfreezing climate sucks. I have had as many problems with this car than I have had with an old 1996 Honda Accord with 300k plus miles on it. Theres now only 112k on the BMW and I am driving the old Honda again. Even my 91 Honda crx with 160k miles has had fewer problems than this car. My BMW HAS even had more problems than my old 92 Ford 250 with 212k on it.If you have the money for a BMW, save yourself the headache and get a Lexus or Acura. I will never recommend a BMW to anyone. In fact I have kept 4 people at work from making the same mistake as me. When I get it fixed to drive again, I am getting rid of it. I will never own another nor do I recommend buying one, unless you like to spend thousands and thousands and thousands on repairs or you like to work on cars. The amount of money repairs and maintenance cost, a person could buy 2 cars instead of 1 BMW.

My 2012 BMW X5 was recalled and I took it to BMW of North Scottsdale to have the work done. They had to remove the oil filter or something and apparently did not bleed it properly. I went on a trip and limped into Denver where I took it to Schomp BMW. They had to replace the oil pump ---it must have burned out due to air in the line. NOW apparently due to the oil pump going out the ENGINE has major problems and the cheapest way to fix it is replace the engine. There is a rocker arm problem with some of this years but mine is not in the VIN # for that problem so is likely a rod.

I bought a 2007 BMW M6 Convertible in September 2009, paid over $70,000.00 as a CPO. Ever since then, I have taken it in to multiple dealers to have the malfunctioning top fixed. After almost twenty (20) attempts, it is still not fixed. You read correctly, 20 attempts! Now, they say its a hydraulic issue from wear and tear that is not covered by the CPO warranty. Total repair cost was over $5,200.00. Do they really think I will pay for something that they havent been able to repair after 20 attempts? And even if I paid this, they still will not guarantee that this will fix the problem that I have been dealing with over the last 2 years. How can there be wear and tear if it hasnt worked most of the time anyway? I contacted BMW North America. They offered me a lousy $1,500.00 to make me go away. I thought it was an insult to injury type of move. I even offered to pay thousands more to upgrade to a newer model year of the M6, at which point, the local dealer wanted to make thousands off of my misfortunes which killed the deal on a car in FL that I had found! I am ready to take the gloves off and take this as far as I need to up the corporate ladder. BMW, this is your last chance. Fix this wrong or I will fight this to my last days!

I just bought a 2000 328I very beautiful car and the first day I drive the car the clutch pedal went to the floor. I checked the fluid and it was fine so I changed the clutch master cylinder and bled the system and it went back to a solid pedal. I cant select no gears when the car is running but when the car aint running I can put it in all the gears. If you know whats wrong with it please let me know what to do.

I leased 2014 328i since Feb. 2014 and has 4600 miles on it and just went to BMW service for the fourth time with same issues. First they cant duplicate the issue then second time foreman got into my car and verified the noise. Third time, they could not verify again when the noise still continues and fourth time, I decide to take it to different BMW service center and the mechanic sat with me and verified the noise is there and wrote on service report. But, as I picking it up the noise were still there and I notified BMW north America but no response. What should I do? Should I hire a lawyer? Or is it something I can deal with BMW North America?

This is another long history with the great BMW dealership! So one day Im enjoying my BMX X5, you all know what Im talking about. Get a new car, and its a good feeling! UNTIL!!!! You start to Experience Issues. I just got a new BMW and dont know mechanics so you have to take it to a dealership. Now I take it to Chapman BMW, And remember I have a 2003 X5 its the 4.4. They came out with a Estimate Bill for $7800. I was like what!!! So I work on cars for a living and I know they full of you know what, when they say that number. Cause I fixed most of their list for under $1300. They get you with their labor 1st, then the parts! In capital letters SHAME on you BMW!! So then after all the parts and time to fix her. 4 months later I start to Smell of burning coming into my vents also a noise coming from the rear and sound like my rear differential. So I take it to BMW and they tell me I have no leaks nothing burning, everything is great. Well I take the car back thinking that BMW knows what theyre talking about, WRONG!!! I smell it again so I call my service advisor to tell him the same thing. I smelled the same smell and I hear the same noise so I take it back. So then two weeks later they get back to me saying that my transmission is making that noise and that smell is my valve covers leaking onto my headers which I had just done my valve covers. Tell them really? But before this you said I was good with no leaks? I tell them off a little cause they have no clue what theyre doing! Well they do cause their Ripping off all of us these insane prices! Ill make it short now! I pay $798 to fix the Smell they said, and the Transmission is going out! They said! Get the car back two months later and what do you know I smell the smell again! I paid them to do a job to take care of the smell and see what that noise was. Well smell everybody is called the oil separator, I changed it for $30 and fixed it myself! The noise is my rear diff, like I had told them before but they said trans! They need to make things right for what we pay!

I am sending this complaint because I would like to leave a precedent in relation to BMWs poor service (customer service, car technical service department, and the financial department). When I got my car lease BMW in 2016, I got the tire and wheel protection they offered me. But it was the worst decision I took. This protection never cover me beside is the worst protection according with the policy. I got the tires and Wheels insurance which covered any damage that might arise. A few weeks ago I saw the need to carry my car because the screen showed that the tires on the back of the car were with air deficit, in addition to a physical malformation that we noticed one of the wheels (bowel). After reviewing it in the service, they came to the conclusion that the two rear tires had to be changed, but that the insurance only covered one, and the other would not be covered because it did not have a hole or a nail. Irresponsible situation on the part of them, taking into account that if I had continued with that car because of that bad physical formation of the tire I could have exposed myself to having an accident that could possibly have generated death or physical damage. I explained the situation and obtained the advice of both mechanics, lawyers, and BMW employees, who concluded that they did not know why I had not covered the insurance. Finally pay to be able to withdraw my car. Now I receive a bill where I have to pay the dealers fee in addition to a remaining payment. I think BMW irresponsible, because in my case I was forced to deliver the car before the time because I did not feel safe driving a car in which I had no guarantees. Because of this, I am in the process of sending a complaint to the BBB or consult it having illegal process initiated. Thank you.

This has been the worst car I ever purchased (2000 BMW 323ci). The water pump has been replaced three times in five years. This is so unacceptable for a so-called “world-class” automobile. Every imaginable problem that could go wrong with this car, I have experienced… of course the standard… brake pads, clutch, hoses, etc. Those things are to be expected after a certain length of time. However, the same part ... You asked yourself, “Is it the mechanic? Was it the part?” Well, on 2 occasions, repairs were BMW authorized. Three were actual BMW dealerships. This car has cost me more than my sons college education, however, to BMW North Americas credit. I had a lovely lady named Medidah to help me with my sensor board. I had to pay labor which was ok; at least, someone cared and assisted. I wish I could afford another car, which I cant unfortunately. This car is paid off. My first new car (ever) I purchased. I was so happy to save money. I ordered exactly what I wanted. I paid it off in 3 years. Next car will be my Honda or Toyota, which I have owned previously. Both were great, inexpensive to maintain, and lasted long time. I shall never, ever purchase another BMW, even if I do love the x5 :(

I own a 1995 540i BMW (VIN # **). The current mileage is 140,000. On 5/12/10, I complained about a strong gasoline odor on start up and shut down, especially on cool/cold mornings. I reported the same problem again on 7/14/11. Alderson in Lubbock, TX said they could not determine any leak or source of odor. The odor continues. My wife has emphysema and this odor affects her breathing as well as mine. How can I get this problem fixed?

It is not a trustworthy car at all. It is not a trustworthy car at all - put me in a near-death situation. I just about avoided a major accident due to a manufacturing fault with timing chain which should last for 200,000 miles (BMWs claim) and my car has only done less than 68000 miles. This was brought to the attention of BMW before the incident but they are trying to hide behind corporate write-right.It is generally accepted that, for all cars, timing chain should last for the lifetime of the engine. This is a known issue associated with the N42/N43 engine (fitted in models between 2007 to 2011 which my 3 series is from). Even though timing chains are supposed to last a lifetime, clearly this seems to be well known issue with BMW engines and they are well aware of it. We were not aware of it until it was brought to our attention by an external mechanic after taking the car to their garage due to some warning lights. Please note we had taken this to a BMW approved service centre before taking it to an external garage and this was not diagnosed property by BMW approved mechanics (Cooper BMW Cobham to be precise).I informed BMW directly about this issue and also highlighted the fact that the brakes were becoming stiff. They ignored this to a point where the brakes got extremely stiff and nonworkable, suddenly on my way to home with my 5 year old child. Realising this, somehow with all my strength pulled the car to a nearby shopping place, driving crazily. The recovery man checked the car and found the brakes to be so stiff. He asked me, Do you know you would have ended up in a tragic accident, you are very lucky! After the incident, I am still stressed with very little sleep at night. I could not believe that my son and I narrowly escaped a tragic accident. It is unfortunate that neither BMW or the Cooper Cobham, warned me of the health and safety risks involved despite bringing this issue to their attention. They dragged things in the name of diagnosis to be carried out. As this was a known fault, they should have straightway made arrangements for my car to be checked and remedied at their expense.This also reminded me of BMWs electrical failure issue which lead to a fatality and made a lot of press (Narayan Gurung case). In this case, BMW was highly criticised for not recalling cars and putting customers lives at risk. It is saddening to know that these big business minded and money motivated people care so less about precious lives of people. I am not allowed to link the article here but if you google Narayan Gurung road death you will find many articles including reporting on Court criticising BMW.I have taken this matter further with BMW. Even after letting them know of the nearly death accident, they are ignoring it and dragging things in the name of diagnosis. The car is with the garage since Thursday and to date they have not carried out any diagnosis. It is extremely unfortunate that BMW is ignoring such a serious matter. There are more to this story including some crucial evidences, which I am keeping hold of at the moment as I may have to take the matter legally if BMW continues to ignore me despite the seriousness of the matter. But if you are in similar situation, please get in touch as I am happy to share those with you. I am not a car savvy but I have done a lot of research after I found out about manufacturing fault with my car which I use to meet my day to day needs. I am uploading this here so that people are aware of this and am pretty sure there are other BMW users in similar or same situation. I am a person who stand for justice and I am not going to leave it like this. I will keep you all updated of BMWs response to this issue and whether they resolve this at their cost.

I am in the process of suing BMW for a number of things. I have a lawyer. It is just taking longer than expected. I purchased a BMW 2007 750 November 2011 and before April, the engine gave out!! This is horrible and has been a nightmare!!

Bought this 2010 BMW X5 35d brand new from a dealership in Colorado. Its spent more time in dealership shops than in the garage. Check engine lights, battery drain problems, electrical problems... on and on and on. The worst car Ive ever owned and at a most ridiculous price. Many times the check engine light or battery drain light (or whatever) comes back on or recurs within a day or within a week. Back to the shop we go... only to be told they cant find it or replicate it. Great. I go home, it starts again. Its beyond ridiculous. As soon as I pick it up from the shop this time (its getting the THIRD battery now), Im selling it. Ill never own another one again. EVER. Dont waste your money. Ive owned two Hondas -- they were great, comfortable, reliable cars. Im not sure what Ill buy next, but it wont be a BMW.

I got my engine car (BMW E46/320D). Its hard to start, so I sent it to Leal & Co. Ltd. for the repair. After several repair and adjustment, they sent a bill of RS 27,093 for the repair. I paid for it and took my car but the next day, I got the same problem with it. So I would like to make a complaint of how can it be possible that a day after such repair and payment, my car is still the same. I have no car since that date, 08/12/2011, and I would like to know if the supplier of BMW (Mauritius) can solve my problem or not.

I purchased a low miles used BMWX3 2011, and less than a year Im having issues with the drivetrain error that seemingly many owners have experienced. As I scrolled through several websites viewing comments of this issue in several models of BMWs, Im finding out this issue should be a recall issue. Whats the deal BMW?

We leased a brand new 2011 750Li. One month later, the car lost its power, and the engine light went on. We took it to the dealership, where it stayed for 10 days! Finally, they found the problem, fixed it, and we picked up the car. We drove the car out of the Vista Service at 11AM. At 6PM the same day, the car stalled in middle of the road. We called Vista to tow it, and the car is there for already 20 days. Nobody knows how long it will be stay there.They could not even find the problem. They kept telling us stories. After probably spending thousands of dollars out of their pockets, since it is under warranty (the car is 1 month old!), they told us that a rat got under the hood, and chewed all the wires. Now, they have blamed us for it, after a month in their body shop. Now we had to make a claim with our insurance, and pay the deductible fees for it. Meanwhile, they gave us an X5 as a loaner. A couple of days ago, we went to the supermarket, walked out, and found that the rear windshield was broken. Now, the dealership does not want to exchange the loaner, and I have to drive it with the broken window, with a 1 year old child in it, and a stroller full of glass. The insurance company is laming the dealership, and we have to pay another $500 for the window, and I even cannot exchange the cars after I paid. The worst dealership in the world. The salesperson was the best-James **, no hard feelings, you are the best! What cannot say about James ** in service department. The brand new car has been in service for more than 30 days.

I bought a brand new BMW 530i in 2004. Since I am an independent consultant in the software industry and often work at home, I dont drive that much so until yesterday, it has only about 80,000 miles on it. I was driving on a bridge in San Francisco Bay Area in a slow traffic yesterday, both transmission and engine burned down suddenly (with regular maintenance). The car has been giving me troubles from the first week after I bought it. Whenever I drove in slow traffic, the on board computer will show a warning to tell me Transmission Fault. I have to pull over to turn the engine off and turn it back on again; otherwise, I cant drive it.My BMW - I was told the three letters can be translated into Dont Touch Me into Chinese - finally dead yesterday. I paid $400 to tow it to a BMW (dont touch me!) dealership near where I live, and just got a call from them and told me the total cost to repair is more than $16,000. I am filling a form online to donate the BMW junk to a charity now. In my will, I will ask my son not to buy Dont touch me in his life, and ask him to tell his son not to do so neither.

Purchased a CPO 2006 X3 with 13K on it in 2006. Car now has 103K on it. First time buy of a BMW for us. Have owned many different brands (Ford, GM, Dodge, Audi, Honda) and I have never had anywhere near the range of problems that the BMW has had with any of them. Car was back at the dealer every 3 months like clockwork over a 3 year period for a different failure each time. Everything was fixed under the extended warranty that comes with the CPO cars (thanks God!!) and the dealer has been very good at fixing each problem. But due to the wide variety of failures, whatever confidence I had in the ultimate driving machine is long gone. Car is used for commuting to work daily for my wife and has always been garaged. The list of failures fixed under warranty: Torn engine mount, Sunroof controller failed, heated steering wheel failed (which also required a new airbag due to chaffed wires in the steering wheel), failed engine computer, failed rear wiper motor, water in the high mounted LED brake light, failed drivers seat position memory module, rear passenger door lock failed, broken rear coil spring and there is an oil leak around the oil filter housing (something that I learned is very common and an $800 repair at the dealer). The things that I had to fix myself once the car came off warranty: Failed front drive shaft CV joint because the boot cracked and slung out all the grease and the other rear coil spring broke. While replacing the drive shaft I found that the steel used in the car is very cheap. I sheared off a bolt head like it was made of butter while removing the front suspension strut. BMW makes very nice cards out of very poor materials. The interior of the car is not holding up too well either. The seat vinyl is cracking and some of the bezels around the switches in the door panels are peeling off a layer of plastic. Last BMW Ill ever buy.

BMW recalled my car for a timing chain and tensioner. They also told me I had to put a new rocket cover back on so they charged me and put a new one on. Had the car back. Only done a few miles and now its knocking his brains out from the top of the engine. This car had no fault before they carried out any work so I got the car recovered back to Bmw and so far they not taking blame.

I bought my 323i in 2002 with 50,000 miles. Ive spent more on unscheduled maintenance and breakdowns in each and every year than I ever spent in the entire 17 years I owned my Honda (which racked up 240,000 virtually trouble-free miles, by the way). Now at a paltry 115,000 miles, the BMW transmission has failed and the car is a total loss due to repair cost. Is there no limit to the level of embarrassment and engineering ineptitude BMW NA will endure before they step up and address just a few of their chronic reliability issues?

Engine rebuild after 110,000 miles - Heres the scenario. I was driving home from work and a yellow thermometer lit up on the display screen and in less than 10 seconds, a red thermometer was displayed. I pulled off the freeway and immediately felt the lack of power in the car. It felt like I was driving a 4 cylinder car. There was never any warning of low fluids or overheating before this. I filled it with BMW coolant and drove it to my mechanic. While I was driving to the mechanic, I got a low fluid warning, yellow thermometer and red thermometer within 30 seconds. My mechanic took a look at it and I have a blown head gasket, which is costing me $2200. Ive owned the car since day one and have kept up with all the maintenance, with one year out of warranty. I didnt expect this to happen. BMW has to add temperature gauges to their center display. I had no knowledge that my engine was overheating or that I was low on fluid until it was too late. Im out $2,200 and need to find alternative transportation while my car is being repaired. At this point, I would not recommend a BMW for anyone.

If I could give less than one star I would - Id like to share my story how Passport BMW located in Camp Springs/ Marlow Heights MD screwed up my fuel pump recall causing the fuel pump to leak gas like a faucet. Ive since contacted BMW NA who has been less than helpful facilitating my effort to have another dealership look at the car. Anybody else out there having issues with BMW, I will never buy another BMW.

Bad customer service. Gave me defective car. Now they are not ready to take it back. Its my suggestion to every one never buy BMW especially from BMW NEWPORT. Very rude people. Contacted so-many times to sales manager and service but no one is ready to help. This is the worst experience of my life. Spend $52000. Car is giving the problem from day 1. They not even fixing it properly in one and half month. Car been to service station more than 6 times and still have the issue. Please suggest me what to do. Im very disappointed.

With X-drive the BMW 428 2014 is a year-round, all weather car (as long as you don’t need clearance!) Fun to drive, good mileage, superb handling. Would definitely buy again.

I have finally decided to share this with all so that everyone who owns a BMW i8 understands what can happen! The purpose of me sharing this with you is that The Ultimate Driving Machine did not turn out to be ultimate for us! This was a very traumatic experience for us. My daughter and I still have nightmares about it. Thank God my daughter and I got out of the car in time before it bursted into flames. Please note this car is not even a year old and less than 7000 miles! The worst part was I was scared and panicked as I could not open the wing door. This happened on September 2nd 2017!

I purchased a brand new 528 BMW and the battery went dead in less than 5,000 miles. And the dealer refuse to replace it under the warranty. They make me pay for it. And now it made me upset even more. Because the battery dead again in 2 1/2 yrs later. But this time they said I have a shortage in the wires or whatever and it costs me over a $1000.00. At this point, I just gonna sell that piece of **. And never buy another BMW. I believe Ive been ripped off by BMW or the dealership.

Recently purchased 328i a month ago and was very excited! Had a big rain storm, the car was somehow flooded, floor and carpet completely soaked. Now the car will not start! It just completely shut down. Steering is locked. Has anyone had similar experience? I would like to know if even worth keeping now. Would like to purchase another BMW, but skeptical. Repairs are outrageous!!

On July 31, 2011, I bought my first and last BMW. I bought a brand new X3. I loved the car at first and then months in, the problems started happening. Let me first state that when I bought my X3, the back hatch did not open and close properly. The struts were broken. The first time I had issues, I was driving and the dash alerted me that my back hatch was open when in fact it was closed. Then the alert went away, but my hazards started flashing. I called the service department and they had me bring my vehicle in. They tried to tell me that because the struts were broken, it was tripping the system. So they fixed the struts.A month later, while I stopped at a stop light, my back hatch opened all on its own. Then within that same week, while driving up my drive way at a speed of 15mph, my back hatch opened all on its own again. So I called the service department again. And again I took my car to the service department. They kept my car for almost a week, only to conclude that they couldnt duplicate the problem. Therefore, they couldnt fix the problem. Another month goes by. While driving on the freeway, this time the dash alerted me: 1) Back hatch open. Then the alert goes away moments later; 2) The hazards start flashing; 3) The windshield wipers start swiping, and the windshield wiper fluid starts spraying; 4) And an alert on my dash states, Windshield wiper system failure. That alert flashed twice.I currently have my car in the service department and I’m at my wit’s end. I thought this company built good, dependable cars. All I have experienced is problems. My car isnt even a year old. The company has told me that in order to buy back my car, I have to pay them $3,500. I think that’s totally unacceptable. I never want to do business with BMW again.

I bought a certified pre-owned 2007 X3 in 2009, which luckily means I have a warranty till 2013. When I bought it in May 2009, it had the service engine light on and dealer tells me its due service and will do it the week after. Ever since, the light keeps coming up every 2 months, and the dealer takes a week to do something. Then he tells me that they do whatever BMW tells them to do and gives it back saying that the problem has been resolved. So far, I have had at least ten such trips. The last two trips are taking much longer. The last trip took 19 days about month and half ago. I went in again on Nov 28th and it is still being looked at. The dealer has provided me a loaner car so I dont have a major hassle as a result. But it is amazing that this supposedly superior engineering company cannot figure out after so many tries why the stupid light comes on. Can any one really trust their advanced systems like iDrive and so on to actually work? Is BMW more of a superior marketing engine as opposed to a superior engineering company? The evidence suggests that they are definitely a superior marketing company.

I leased a 2015 320i BMW. The check engine light turned on. When I took it to BMW they told that unfortunately they have put a sensor in the bottom of the car and that the sensor has no cover. Since BMW are low cars and the city is full of bumps and potholes the cables of the sensor broke. They told me that the warranty doesnt cover that. I had to pay for the part and hours of labor. I believe its not fair to any bmw customer that because bmw (unfortunately) located a sensor in an inappropriate place and decided not cover it, we have to pay for that when it should be included on the warranty.

Your motor design is garbage. Where is luxury in worrying about the car breaking down? Designing a car to break at 90000 mi. Aluminium and steal gaskets are not compatible. Your whole motor and most cases car is garbage at 90000 mi. Simple saying you need to do, Make it simple stupid. Scrap the whole Vanos motors. Digital injection systems control the fuel. Not your stupid variable valve bull!

2012 X6. Has used oil since approximately 6 months after purchase. Smokes. Smells. Oil stains all around tail pipes on paint. Has used 6 quarts of oil in less than 5000 miles. Engine overheats. Engine shuts down to reduced power mode with no warning. Has been at Moses BMW essentially since Nov 2014. Replaced fuel pump, water pump, hoses, sensors, lines, injectors, battery, vacuum system, engine cover, engine partitions, you name it and still limping and smoking. RPMs even go down when I give it gas. This X6 as well as my previous one have given me nightmares since 2009. BMW and its authorized service are horrible. They are not reliable! They are dangerous! They are selling defective products that are dangerous and refuse to even talk to the people who they are obligated to under their warranties.

I have owned 3 new BMW 3 series, prior to this purchase - this being #4. On Saturday, March 2, I went into the sales department at BMW Roxbury, NJ. I wanted to trade my 2009 330xi (purchased exec demo model) fully loaded for a new leased vehicle. After 5 hours an overly long and drawn out negotiation, and after being physically and mentally exhausted, we agreed to a deal. The first offer provided to me on my trade-in value for my car, which was at 50,000 miles, was $15k… A few hours later, and after many back and forths on lease options, monthly payments, etc., they begrudgingly offered me $17k, justifying the low amount for a windshield that had been cracked and filled by Safelite previously, and 4 worn tires. The car was in impeccable condition otherwise, and BMW assured me they could only retail it for $19k.On March 5, after only 2 days of actually driving the car, I experienced a horrifying issue - I lost the throttle in my car in 2nd and 3rd gears. I was on a 60-mile drive back to my home at night by myself, and while in stop-and-go local traffic, accelerating and merging onto a major highway, and then in local traffic again, I found I had lost any and all throttle over first gear. My speed dropped from 60 mph to 35 mph in seconds and without warning. I narrowly escaped, I would say, at least 10 precarious situations that were nearly horrible accidents. I ended up driving the car straight into the dealer in Roxbury fearing for my safety.They had the car until March 8. Service told me they dont know what caused the issue - they couldnt reproduce it - and asked me all kinds of insulting questions, inferring that maybe I didnt understand how to drive a manual transmission when Ive driven one for nearly 20 years. Or, maybe I just didnt understand the auto start and stop feature, or maybe I just couldnt differentiate scenarios during which it would be appropriate for a car to either go or to stop”. They said they spoke with BMW engineers who told them it could have been a faulty fan sensor and fan, which would have cut the throttle to protect an engine overheat. Brand new car, no issue showing on the temperature gauge. Car was returned late Friday night. While I was waiting for the car that Friday, I found the flyer for the resale of my traded-in 2009 330. They had created a sticker for $21,959... about $5k more than what they have given me on the trade-in. Nearly a 25% margin on my trade in. I kept the flyer for my own records.On March 13, again on a late night drive back to my home, the same issue happened. Same real danger of accident and this time I had a friend following me who witnessed the behavior of the car. I called the morning of March 14 and Service offered to come pick up the car for service and drop off the loaner. Its now March 15 and I havent heard a status yet. I paid the $499 initial monthly lease payment on March 2 and BMW has had the car for 7 of the 13 days its been in my possession.At this point, I would like to return the car for a full refund since it is neither safe, reliable, enjoyable or usable... and I would like my 2009 330 back and to walk away from BMW and never look back!

I own a 650I, bought it from BMW dealer, always had it serviced by BMW dealer. At around 80,000 miles after having repeated problems with transmission, I was told I needed a new transmission and it was not covered by warranty. Also was told I need engine rebuilt! And also out of warranty! This car cost over $100,000, what type of valve stem guides do they use that they wear out at such low miles, not to mention a transmission, both items last longer on a $30,000 Honda... How pathetic!I spoke with BMW North America. They refused to warranty the defective items, and if one would check the new engines in BMWs, they would find most are burning oil very prematurely because the new engine design is built with sub par parts... This is a car costing over $100,000.00. I am disgusted with this horrible excuse of a luxury vehicle and more so the haughty attitude of BMW. One more thing, the dealer I was using Checkered Flag is horrible. They returned my car after a service, 4 quarts low on oil. When I called them, they said the oil sensor was faulty, when actually it was their lazy and inept service approach. I have engaged the services of a lawyer on this one!

I bought a x5 2009 with 36.000 miles. Because I never had good reviews about BMW cars and my wife want this car so much, I bought a extended warranty for $5000. Now the car is 51000 miles and it is leaking oil from the valve cover and is leaking oil from the main seal and needs motor mount. The car is service at BMW. The technician said he was going to have to lower the engine and transmission in order to change the main seal. Also, he said BMW that doesnt leak oil is not a BMW (sarcastic). $2000 job, thanks God I bought the extended warranty. My last car was a 2002 Acura mdx, drove 9 years, put 187,000 miles, never leak any oil and the only money I spent in that car was a tune up I did when the car was around 120.000 miles. My next car will be a Lexus gx460, the real ultimate drive machine!! Bmw is good for the rich people, they lease for 2 years then return and get another one. Bmw cars after 2 years of use, it start to fall apart.

I bought 2013 BMW 328i xDrive in Sterling, VA. My car has 74k miles on it. This car brand new is about 40k. Total repair cost so far: - At 47k miles - transfer case cover failed. - Cost to repair - $7,500. - At 73k miles - Head display unit, where you see navigation & radio etc, froze and failed. - Cost to repair - $2,200. - At 73k miles - Engine valve cover gasket started leaking oil and the Sterling BMW told me that it is at 8 on a scale of 10 to leak fire and catch fire. - Cost to repair - $1,000. TOTAL COST OF REPAIRS SO FAR - CLOSE TO $11,000 = CLOSE TO 25% OF NEW CAR PURCHASE PRICE.I have in my life never ever seen 25% repair costs in first 75k miles on any car I have driven. Highly disappointed and speechless. Thought this was a high end, high quality German built car. I called Sterling dealer, they said they acknowledge the repair price tag and agree that BMW North America should do something about it. So call BMW North America. They said I should have bought extended warranty - Ha!

On or about 12/24/12, I was waiting at a red light when I heard a loud bang similar to a gunshot at which point the driver window of my 2012 BMW X3 spackled or spidered.

I own a certified BMW 335d. In June of 2015 the check engine light went on for the Diesel Exhaust Fluid Tank malfunctioning. This is a device that is needed to make the car USA emissions compliant. I was told by my dealer that the part was on back order for 2 weeks and to continue to drive the car. After 2 months I decided to call BMW Customer care to let them know I needed to register my car in California in October and it needed to pass a smog check. With the check engine light it will not pass, thus making my car fall out of registration. They told me they would help me. After numerous promised dates for the part to fix my car, they told me mine was on top priority and I would get the next one in from Germany. I spoke with my dealer and they told me that since my part was ordered, they received 5 at their dealership that went to other clients that were ahead of me on the list. Their cars did not have the same registration issue as mine, so the priority for those cars to get fixed should be lower. I was not told the truth by BMW of North America. The next one is plain and simple--the next one. BMW of North America is saying it is the field representative that is responsible for the dates and the dealer is telling me it is BMW N.A. Bottom line is they lied to me that I was on top priority and they are giving me the runaround. As of today I am stuck with a car I was told to drive that is now out of registration. Its really nice to make car payments that you cannot drive. BMW absolutely does not care about the customer and they are trained to give customers false answers. They are quite rude on the phone as well. They say I understand, when they really dont care and want to get you off the phone. The customer care department has no real information and they are just put there as a facade. It comes with great pain to say this as the cars themselves are really great cars, but DO NOT BUY A BMW. Great cars, HORRIBLE CUSTOMER SUPPORT.

My 2006 BMW 325i passenger seat sensor failure causes SRS (airbag system) light on dashboard to remain on. There exists a recall for this known manufacturing defect (National Highway Safety Administration Campaign 08V384000), which results in disabling the passenger airbag. This caused me to fail the annual inspection with only one option to pass, which will cost over $1000. Although this recall exists for my model and year, BMW USA claims my VIN is not part of the recall, in spite of the fact that my car presents this hazard.

Started with bald tires (VERY BALD, bands showing) at 7K miles. Going through tires every 7K miles. Engine light issues - they blamed the diesel version of the vehicle. Was in the shop for over a month on and off for that issue. Now the car has 25K miles and both brakes needed replacing, front & back. Trunk lid issues, driving alone and light comes on. Light wont go out and lid wont close. What a disappointment.

3001 bmw 740il - Bought this auto from private party for 4000 dollars as a favor for them. What a piece of junk to try and revive. BMW hides from USA rules in their failures. Beware of the newness and glamor of their models. The truth is we the consumers have to fix and try to accomplish a better product all on our own. This might seem as a bit of **. But buy American built products and German engineering might seem glamorous but GOD loves AMERICA for a reason.

Share my unfortunate experience with BMW quality! I bought a BMW X1 about 4 years 9 months ago. Troubles started just after bought it. This and that warning lights came up often. After about one year, the battery drains all the time, have to replace the whole electric and battery system. A few weeks ago, just about 9 months out of the warranty, I drove it to Utah for a vacation. When I drove back home, it broke down in a city with transmission malfunction warning on the way. I have to tow it to the city BMW service for repair. After spent more than $1200, I still cannot drive it back home. It needs to replace the transmission, costs more than $11000. Left me with no other options, I have to sell it to the BMW dealer cheap and rent a car back home! This car only has 47000 miles, the transmission is gone!

Bought new BMW X5 3.0l 2002 in October 2001. Total out-of-pocket repair costs about $21,000. Best version of the X5 BMW made and dream to drive. Only shortcoming is modern safety systems - some can be retrofitted if desired.

Re: 2007X3. Many times since, approximately the vehicle had 60K miles, prior to my 100k miles warranty running out, even though I was experiencing problems with my transmission (i.e. not shifting properly, clunking when shifting, noise and jerking when shifting), the Service Dept. told me there was nothing wrong. Now that I have 120k miles on it and my X3 will not go into AWD, I am told by Erhard that my transmission differential needs a $1,400 repair. I have never missed maintenance and at the last maintenance, I was complaining about my transmission.I would like my transmission problem fixed at no cost to me. It seems BMW, blew me off to get me through until my warranty was up (extended to 100k that I paid for). Very disappointing and too costly for me. My wife and I both own BMWs and will be going to a different make vehicle because of the deceitful treatment I have received. Something should be done about BMWs lack of responsibility when it comes to taking care of warranty issues.

I hate my 2009 X6. Since I purchase this car 2012, I have had it in the shop 6 times for electrical issues! They tell me at the dealership they cant find anything wrong with it..... go figure but I keep taking it back. The last 2 times my son was in the car and the problems started. I want to trade it but I cant at this time.... No more BMW for me!

Unsafe unreliable products. Owned this vehicle for a year and a half. Have been able to drive it for 4 months of that, with no replacements offered during down time. Don’t have the time or energy left to delve into the details of all the headaches and frustrations with my X6 hybrid, or the $20k+(Seriously, no joke!!) it has cost in repairs the past year and a half.

I have a 2015 BMW 650i Grand Coupe. BMW offers one type of low profile tire. I am on my fourth front tire, because of a bubble forming on the side of the tire from driving on LA roads. I was offered wheel and tire protection when I purchased the car, but turned it down, because I have never experienced this issue on any of the other many cars I have owned. When I wrote to BMW North America, they dismissed me completely, offering nothing. My car is in mint condition, the magnesium wheels are perfect, so it is not from driving abuse. BMW have left a bad taste in my mouth and I have had to spend $1,700 in 18 months on tires. Never again.