My car battery suddenly died on my new 335i 2011. They wanted $195.00 to diagnose the battery and $435.00 (totaling $630.00 for parts, not including labor). What use is a warranty if you have to pay as much to repair it if it was out of warranty? It took them 2 days to diagnose it, and they wanted to keep my car over the weekend. Its not rocket science to replace a dead battery. Its literally a 5 minute job. Im disappointed at the amount of my time that they have wasted. The battery only charges to 10.6 volts (dead cell, faulty product). I have completely lost faith in BMW. I have had transmission problems since 5,000 miles (2nd gear synchro 6MT) that the dealer has failed to replace under warranty. When I purchased the car, it came with 2 bad rims.Heres my current BMW Warranty experience: Did the custom-ordered car come with bad rims? Blame customer. Is the car transmission failing at 5,000 Miles? Blame customer. Does the car battery have dead cells? Blame customer. There is poor communication with customers and lack of communication.

My girlfriend drove her BMW 328I up from Florida on Sept. 24th, and when she got it here, she noticed that the window was down and would not roll up (motor broken). It was late at night, so we didnt want to leave the car out on the street with a window down in NYC. We called BMW Roadside Assistance and they had a tow truck company come pick up the car. Since it was late, they said they would take the car to their lot and then drop it off at BMW Dealership the following morning. The next morning, the tow company called us and said they dropped it off and it would be ready in a couple of days. We then called the BMW dealership when we thought the car would be ready, and they informed us that they never received the car nor had any information on the car. It turned out that the tow company wrecked the car, and they were trying to cover it up and fix the car themselves. They basically took the car to a chop shop in the Bronx and it looked like they were trying to replace parts of the car with aftermarket parts that were not BMWs. We went to the Bronx with the cops and had another tow truck come out and move the car to the BMW dealership. It has now been exactly 1 month and BMW has not even started working on the car yet. We filed claims with BMW Roadside Assistance and BMW Customer Service, and they never get back to us when we call to try and figure out what is going on. I have been getting the runaround from everyone I speak with and when I ask to speak to a supervisor, they say they have no other contacts they can give. The BMW dealership has tried to contact Roadside Assistance, and they are not even able to get a hold of them. Now the dealership wants to charge $85 a day for storage of the car. Meanwhile, weve been without a car this whole time and there is no end in sight on when the car will be fixed. At this point, Im not really sure what to do, or what legal action we should take. Any help you may be able to provide would be greatly appreciated.

So disappointed with BMW USB & AUX outlet when using an iPod. How can a 2010 $65K car not be able to read an IPOD! Cant read title of songs when hooked up through USB cord nor do all the songs appear for play -- AUX cord doesnt work at all! BMWs answer to this issue was they are behind in keeping up with computer technology -- False Advertisement if you ask me!

Not clear about durability as I have the car only one year, but maneuvering, acceleration, safety mechanisms, etc., are excellent. 228i is a relatively small coupe with rapid acceleration (0 to 60 in seconds), great maneuverability (takes corners sharply and with stability), good safety mechanisms (rear view camera, alarms/reminders for seat belts, emergency brake, parking, etc.). Windows provide good visibility all around though I wish there was a rear window wiper. Has driver & front passenger heater seats, automatic air conditioning and seat settings that driver adjusts to his/her comfort level, etc. Trunk is a good size. Back seat is a bit small if youre tall, otherwise comfortable. Could use a bit more storage space (console, glove compartment and very small compartment next to driver door to lock up keys for glove compartment if valet parked). Remote keyless access. Great car/value for the money. Good support service from BMW.

Good Morning my name is Mark ** and my wife name is Veronica **. We use to be proud owners of our 2010 BMW 528xi up until now. We purchased it on March 23, 2013 at Bolden Ltd dealer in Greenville NC. Weve owned 3 BMWs in the past and this will be the 4th and we were thinking about purchasing another one until our recent experience with our 2010 BMW 528xi. When we bought it all the services was up to date and it was still under warranty. It only had 33,761 miles on it. We took it in for service at BMW dealer at 36,000 miles for its 2nd oil change and all services was fine and the vehicle was up to date on its maintenance. There were no leaks and it drove great! Several months later we came back to BMW dealer in Kinston, NC for the 3rd oil change just before 50,000 warranty. We were recommended by BMW service technician to get everything that could be done under warranty because our 50,000 mile warranty was about to expire, so we agreed and let them do what was recommended. So they changed the oil and the fluids that were needed at that time, they replaced the wiper blades, and they replaced a oil cooler gasket and a oil filter housing gasket and gave me a 2 year warranty. We left feeling confident that everything should be fine with the vehicle for a while. Grant it we had no leaks prior to that service. Several months later about 15,000 miles we got our 4th oil change and several months after that we got our 5th oil change and everything was fine and there were no leaks. In August about the 18th we called BMW and Scheduled an appointment about a noise we were hearing at low speed from our ac vent inside the vehicle. They told us to come in on Saturday 8/22/15 @ 8:00 am. Upon arriving we were taken in by Trish at Sale BMW in Kinston, NC and she came out to listen to the noise we were hearing but of course the car wouldnt make the noise so I told her to lift the hood and turn the AC on to see if the noise could be heard but upon looking under the hood we noticed a lot of oil under the hood so she recommended that we get it checked out while we were there, so we agreed! About 2 hours later we had to ask them what was going on and what did they find. Trish then took me in the shop so the shop Foreman could show me what he found. He told me that the Oil Cooler was leaking, the oil filter housing was leaking, the valve cover was leaking, and the oil pan was leaking. The quote they gave me was well over 2,000 dollars for everything. I was shocked mainly because they never looked in my history before to see that they had replaced the oil filter housing and the oil cooler gasket less than 2 years ago and grant it, it wasnt leaking when they replaced it under warranty. So, that rubbed me the wrong way and secondly Ive owned BMWs before that had no leaks like this one. Well upon me notifying Trish to check my service history she found out that the Oil filter housing and cooler gasket was still under warranty. So they fixed it while we were there for free. We were satisfied with them fixing it for free but if I didnt inform them that it had already been done then we believe we would have paid for it again. The vehicle has 84,000 miles on it and it has oil leaks already. We are unhappy with these oil leaks after 5 oil changes. Our previous BMWs were not leaking oil. Please call us about this matter. Mark ** or Veronica **. We look forward to your response to this matter.

I am a Canadian citizen owner of a Quebec registered (licensed) American Z4 staying in Florida for three months until early April. Last week I misplaced one of my car keys set, so I went to the Ferman BMW in Palm Harbor FL for a replacement key. I was told and given by a representative of the parts department a document that said that it was against BMW policy to provide a replacement key for vehicles with foreign titles/registration, and suggested that I contact BMW care, which I did the following day.On Friday morning January 9th I contacted BMW customer care and explained my situation to two specialists (Ross and Kristina) and since they could not help me that someone at a higher level would contact me later in the day! NO ONE DID!! I find it disturbing that a BMW owner with proper documentations would be left stranded for days because of a policy that leaves no room to judgment and that no one at BMW Customer care, care enough to take action and use his or her judgment to resolve the situation.Updated on 01/19/2015Last week I wrote a complaint that I was trying to have a replacement key made for my Z4. That same day Kristina from BMW customer care contacted me to say that she needed more time to reach someone to resolve my problem - that since my vehicle was registered in Canada that it was against BMWs policy. I have been waiting since January 9th to have this problem resolved! I dont quite know what my next step should be! Write a letter to the head office in Germany? Thank you.

Only went there for the pull ahead offer, 3 mos free, 3 knew & put it in receipt, 1k, 8k miles later bad tires & breaks, 5k of work, 62 yr old F alone, they scammed me. Refuse to pay back the 1k or tires.

I drive the X3 M series. It has paddle shifters on the steering column making it a fun alternative to your standard automatic. The heads up display is something I never want to miss again since it helps tremendously when you are using the navigation system. No more taking your eyes off the road to look at a screen.

I bought 2003 BMW X5 with 82,200 miles from a dealer in the U.S. in September 2011. That was my first time of owning a BMW. Actually, I was excited for buying such a prestigious car. Just after one month of owning the car, I have spent close to $2,000 in repairs related to the front suspension. A service advisor at the dealer, where I sent my car, told me that the engine had to be repaired because it was leaking and that would cost about $3,000. The steering wheel has to be repaired as well. I experienced jerking when the car was changing from the third gear just recently, and I took it to the same BMW dealer. They say that the transmission is bad and it has to be replaced. That will cost between $6,500 and $7,000. I cant just comprehend what is going on. I thought BMW was a durable and prestigious car but I am losing hope and confidence in the car. What can I do now? I am getting frustrated. Please help.

I had service done at Vista BMW in Coconut Creek, FL after receiving via email service coupons and discounts. After the service was done and the emailed coupons were presented the Service Manager denied and did not apply the coupons. 20% discount was offered on any service done at the dealer. After the service was done, the manager refused to apply the coupon and pointed out the fine print. This coupon is very deceiving as it was very clear that they wanted to get customers pulled into the dealership for service thru this offer, only to turn it down when it was time to pick up the vehicle.

Less than a month ago I made a terrible decision of switching from Toyota to BMW. I was surprised to find that my new car is causing serious BACK issues on my body. I called BMW to request a car return or exchange they said no. Now I have a super expensive car that I can’t drive because if I keep driving it will cause serious back pain to develop on my body. I believe all sports models that have the seat low cause lower back issues. Shout me an email if anyone is experiencing similar issues with BMW.

My BMW X5 diesel 2017 has 16000 miles and has died 2 times in the middle of the road. Abruptly stopped, almost hit twice in the side and rear end. I had a BMW 535 diesel and the same experience at 36,000+ miles. All 3 times, major fuel pump failures with no advanced warning. Stranded two times, 4 hour tow wait time! Uhg! Glad I had AAA towing as a backup!

I currently have a 2008 BMW 335i 4-door sedan, and all of a sudden I am experiencing problems with my car. I currently have 58,000 miles on the car, and 2 months ago, took my car in for routine maintenance, and for an oil change. I was told there was a few recalls on my car, which the most important was, replacing the high pressure fuel pump. I havent experienced problems with the fuel pump, however, I was told by my service adviser, this needed to be taken care of. Needless to say, during that time, I received a class action lawsuit letter in the mail, to be a part of, which was Nyugen vs. BMW in Northern California, and put two and two together that BMW was addressing this issue to take care of the problem. Shortly after my high pressure fuel pump was replaced, I started noticing some leaking in my driveway, and automatically knew it was due to transmission fluid, and read all the issues this series was experiencing with leaking. I spoke to my service adviser at BMW of San Diego, and he said sometimes with the change of the fuel pump, there can be residual leaking caused from oil, and when I stated I thought it was transmission fluid, he said to keep a lookout and call him with any other severe leaking. A few weeks later, during the Christmas holiday weekend, I didnt drive my car for 4 days, and when I pulled out, it seemed that all my transmission fluid had leaked out. The puddle was huge. I immediately called my service adviser to schedule an appointment, and when I went in, my questions were very direct as to this model, on experiencing this issue, and he was very vague with his answers, but did recommend I trade this vehicle in, because repair costs are very expensive for this car outside of warranty. I felt like he wanted to tell me more, but wanted to protect himself and the company. So ultimately, I had the transmission oil pan sealed, which all in all was a $600 out of pocket fee. This was last week, on 1/4/2012.Today, 1/9/2012, 5 days after being serviced, on my way to work, I only drove 4 miles and my car overheated, causing the car to lose power and to be stranded on the side of the road. It started up fine. After waiting a few minutes, I drove about two miles before it happened again, and of course, shut the car off for fear it would blow a gasket, and called a tow truck to tow me back home. Im mortified of the thought of more expenses due to this car. This Thursday, Im most likely going to go back to BMW of San Diego, and find out I owe more money for another issue, this car is known for experiencing. Even though I havent given BMW of San Diego the chance to remedy this situation, I lost all faith in this car, and even afraid to drive out of town due to the fear that more issues will arise, and they definitely need to address this matter. A little more history is, I initially purchased a 2007 BMW 335i in Sacramento CA,and only had it one month, before the turbo blew out and the issues Ive been reading about the fuel pump happened. I turned in the car three times, and BMW took the lemon back, and refinanced me for a newer 2008 model to remedy the situation. Now, Im potentially dealing with the same problem all over again, and it petrifies me. Please help!

I recently purchased 2012 BMW 5 series. It was 51k miles on it and this car had a very good maintenance record. I was thinking thats a very good deal to get a low mileage, well maintained and reliable car. But as for now it appears to be the worst purchase I ever made in my life. I drove it for few month (now it has 57k miles) and got transmission fail for no reason, BMW service asking for $6500 for repairs. How it could happens on that ridiculous mileage? I drove many other brands and some of them was well over 100k miles on it, and were just changing oil. So Ill probably fix it and sell right away accepting loss, I totally lost my confidence in BMW, thats garbage. Dont want to wait until engine will fail in next few thousand miles. BMW Goodwill only works for valued customers who already spend fortune for them. My point is that BMW cars is a total junk! Only can drive it within the warranty period when they will have to take care of their junk. Thanks.

I have owned my 1995 BMW 740i since I graduated High school and received it as a graduation gift. The car now has 145,000 miles on it and is still running. BUT along the way it has developed bad valves and valve guides, the transmission has started to shift hard sometimes and I believe it has developed a rod knock. Yes the car is exceptionally comfortable and all the electronics still work, and is very fun to drive for a 2.2 ton luxury sedan, but a $65,000 car should not have these kinds of issues at 145,000 miles. These cars are very complicated and do have problems as a result, but they should not be having MAJOR mechanical problems 3/4 of the way through their life. I also realize that if youre going to drop that kind of money on a car you should be able to afford the repairs, and luckily I can, but I shouldnt have to!! I just want a luxury car that isnt in the shop every week, my Mercedes was a COMPLETE piece of junk (and it was new) and my 3 year old Audis tanny went out at 56,000 miles. So its sad to say but honestly my BMW has been my most reliable, and thats not saying much.

Two weeks ago we had great pleasure in taking BMW Arden to the small claims court. My daughters 18 month old BMW had a faulty wishbone arm. It should have been repaired under warranty but she had to pay the insurance excess of £395. We had a small win as BMW had to pay it back. I know it wasnt much but at the end of the day it was the principle.Here is how it began: BMW Series 1. On 17 September 2017 my daughter Sam stopped at traffic lights to turn right into the Esso garage. When the lights changed, she moved slowly away, at this point the wishbone arm snapped causing her to catch the car in front. A passing mechanic who has his own garage examined the car and said it had issues. The only marks on her car was a small dent and scratch as the photos show. We sent photos to an online mechanic, he said that slight knock would not have caused the wishbone arm to snap.Her insurance company transported the car to their garage in Ashford. A couple of days later BMW asked Sam if they could take it to BMW Arden to undergo repairs as it was still under warranty. When she collected her car a month later, she was shocked when she had to pay her insurance excess of £395.00, she’d been told it was being repaired under warranty.It is apparent that at no time Ageas the insurance company inspected the vehicle. A letter dated 6th March 2018 states “I have reviewed our Audatex report from Arden Maidstone repairers who have not advised in their comments on the engineers report that the drive shaft snapped due to wear and tear or due to being faulty. Had they seen the car then they would have known it was the wishbone arm and not the driveshaft. They also wouldn’t have had to ask BMW what caused it to snap!We wrote and complained to BMW Arden, BMW Customer Services and the Ombudsman. They all said the insurance company carried out the repair so you have to pay. Her authorized repair company in Ashford did not do the repair, BMW Arden did and then invoiced the insurance company for £4550,09. Our mechanic said the cost should have been no more than £500. A solicitor advised me the onus of responsibility lay with Arden BMW, she said the insurance company was just doing their job.On July 6th, 2018 I wrote a final letter to Gary ** the assistant service manager at BMW Arden, His last email said, “The possible cause of the broken wishbone arm was wear and tear.” At the time my daughter’s car was 18 months old with under 7000 on the clock, so how could it have been wear and tear? We believe it had a faulty wishbone arm from new or it was in an accident when it was delivered to Arden Maidstone.

I have gotten incredible service from BMW, very customer oriented. The car is, of course, very enjoyable and has had very few minor issues over the 4.5 years I have owned it, and I bought it used. This is my third BMW and have never been disappointed.

Recently purchased a 2016 BMW 228i. The vehicle was equipped with Driver Assistance Package that included Park Distance Control. A safety feature that warns the driver when approaching objects with sensors located both front and rear of the vehicle. A very useful feature to avoiding hitting objects and causing damage to the vehicle so I thought. The rear sensors are automatically activated ANYTIME when placing the vehicle in reverse and backing up. The front sensors are automatically activated when placing the car in REVERSE when first starting the PARKED vehicle BUT do not activate if placed in DRIVE. What good does having the front sensors on when going backwards and not on when going forward?Also, the front sensors automatically turn off after the car is in motion. You must manually activate the front sensors by pushing the button located near the gear shift lever. I did not know this. By forgetting to do this will not warn you of distance of an object in front of you to avoid an accident. In layman terms you forgot to turn on the front sensors beforehand causing you to hit an object and damaging the vehicle. In my case, I would have avoided hitting the curb causing damage underneath the front spoiler because I failed to activate the front sensors that I had no knowledge of at the time. BMW has a representative called a BMW Genius who teaches the new owner every aspects of the vehicle and the functionality of the vehicle. This would have been very useful had I been educated but unfortunately I was not.I contacted BMW customer service as well as the BMW Genius to advise them of the operation of the Park Distance Control and had the front sensors been activated I would have avoided causing an estimated repair bill of $600 to $700 dollars. What good is it if its not on? Should have I known that I was going to hit the curb and to activate the front sensors? Why do I not have to activate the rear sensors? The BMW representative is going to file a Formal Complaint on my behalf and thanked me for informing them of the situation and told me to have a pleasant day.

Ive been dealing with some ass at BMW customer relations from Ohio, goes by the name of Ross **. Hes an arrogant and pretty useless in any sense of the word and hes a team leader. BMW is a garbage company that puts out garbage cars and refuses to stand by the garbage they produce. Ive has a transmission go out and now the engine blew among multiple electrical issues and a battery that needs replacement every 10k miles on a $105k car. Total pos car and pos customer service. Never will buy anything made by this Mickey mouse company ever again.

I purchased a 2011 BMW 528I from Pattersons BMW in Wichita Falls, Texas in July 2011. The car almost stalls when you stop and try to start again. The car hesitates when going around a corner and almost stalls. I have almost been run into because the car cannot leave a stop light like normal cars and people are in a hurry behind you. The car has been into the dealership six times and even the factory representative tried to fix the problem. No success resulted from all these attempts to fix the problem and the BMW solution is this is a characteristic of this car and all BMWs 528I have this characteristic.The salesmans car I drove did not have this problem and I doubt if any other 5 series has this problem. This new feature on 2011 BMWs is like fly by wire, in that there is no linkage between the engine and the footfeed. The computer responds to all controls within the car and somehow I have the slowest response computer, since computers were invented. If a, F-16 had this response time, the pilot would be dead and if I continue to drive this vehicle, I may be dead also.

I purchased a certified pre owned (CPO) 2006 325i sedan from Center BMW in Sherman Oaks, CA. with 54k miles for less than $30k. I was 24 years old, recent college grad, and just bought my dream car, I was happy. Within a year of purchasing, I experienced problems. The dealership fixed whatever was under warranty for the next 2 years (as per the CPO warranty). In the 6 years I have had this car, I have put on 63 miles, so now it is over 100k miles. I took care of my car and gave it whatever attention it needed, right away.Once the warranty was over, I experienced more problems that I had to pay for on my own: new Xenon headlight, all 6 pistons back firing (at different times over the 6 years), transmission gave out, power window on rear passenger side broke, window locks broke, driver side door handle/lock broke, display on radio broke, starter broke, rear view mirror broke off window, interior of steering wheel peels off, rear window molding had to be replaced twice, driver window motor stalls, passenger front door lock motor stalls, molding around passenger rear window leaks and water gets in with rain/car wash.Molding of roof racks peeling, car rattles when you turn the wheels to the furthest point possible while driving, especially on an incline, car rattles/shakes when the AC is on and car is at a complete stop, AC turns on automatically randomly, exterior lights on drivers side stay on when car is off and locked (randomly), BMW symbol on hood peeled and faded, and there is a loud, embarrassing rattle coming from underneath the car.For 20% of these problems, the dealership fixed under warranty. The rest they claimed were not under warranty and I had to pay for out of pocket. For about 30% of these problems, I took my car into the dealership 3 times and they could not figure out the cause and suggested I would fix and pay out of my pocket, even when the warranty was still valid. They claimed the warranty did not cover since they could not find the root of the cause and I would have to pay for time and labor for the dealership to take the car apart and figure out the root of the problem and then determine if the problem would be covered by warranty. The third time I caved in and paid for labor/time for the diagnostics and after all that the dealership told me the problem was not covered by warranty.Center BMW just sold me a lemon and sucked every penny out of my dream car. I finally got fed up and wrote a letter to the corporate offices explaining to them how unhappy I was with my BMW and how the dealership handled the problems and also mentioned how the lemon I purchased was a disappointment since I received a poor quality car that did not live up to the reputation BMW holds. Their response was there was nothing BMW would do once the warranty expired and the owner was responsible for all repairs.

The appearance of the 330is is way off. The reason why we as public is going wild over the e30 325is is because of its boxy body shape as it is to perfect, the amazing sound of the M20 2.7 motor and interior. I would prefer revive the original e30 325is with a slight twist of lil bit of modern interior updates and wheels but leave the appearance and motor as it is.

I bought a brand new BMW 530i in 2004. Since I am an independent consultant in the software industry and often work at home, I dont drive that much so until yesterday, it has only about 80,000 miles on it. I was driving on a bridge in San Francisco Bay Area in a slow traffic yesterday, both transmission and engine burned down suddenly (with regular maintenance). The car has been giving me troubles from the first week after I bought it. Whenever I drove in slow traffic, the on board computer will show a warning to tell me Transmission Fault. I have to pull over to turn the engine off and turn it back on again; otherwise, I cant drive it.My BMW - I was told the three letters can be translated into Dont Touch Me into Chinese - finally dead yesterday. I paid $400 to tow it to a BMW (dont touch me!) dealership near where I live, and just got a call from them and told me the total cost to repair is more than $16,000. I am filling a form online to donate the BMW junk to a charity now. In my will, I will ask my son not to buy Dont touch me in his life, and ask him to tell his son not to do so neither.

While headed to vacation from New Jersey to Canada, our BMW 328i xDrive began to experience a tapping sound from the engine and shortly thereafter, the check engine light lit up, at which point we used the BMW Assist feature for advice and to locate the nearest BMW Dealer. Explaining our situation to the BMW Representative, we asked for the nearest BMW dealer. Unfortunately they were over a hundred miles away, but the BMW representative informed us that we could continue to drive the vehicle with the service engine light on indefinitely as long as it wasnt red or flashing. We thanked her and proceeded on our journey. A couple of hours later, the tapping turned into a knocking sound and we again used the BMW Assist feature who located a dealer in Rochester, NY. She proceeded to place a 3-way call and remained in the background to listen. We were informed from the dealer that they could not get us in, but he reiterated that we could continue to drive the vehicle with the service engine light on indefinitely as long as it wasnt red or flashing. We continued into Canada, checked into a hotel, and parked the car for the night, searching the internet to locate the closest dealer which turned out to be Performance BMW in St. Catherines Ontario.We brought the car to Performance BMW in St. Catherines, Ontario, Canada in the hopes that they could have a look to diagnose the problem.Tanya ** was very understanding and sympathetic to our situation and she got our car right into a bay for diagnosis. We sat patiently for almost 2 hours until we were informed that it is taking longer to figure out the problem, and that BMW uses Enterprise Rental rather than loaner BMWs and we were put into a Hyundai Sonata, which is NOWHERE near a comparable vehicle to what I have purchased. After returning to the dealer to get the remainder of our luggage, Tanya informed us that as soon as they have a diagnosis, they would contact us.We returned to the dealer the following day hoping to get the car, and continue our vacation to New Hampshire, when we were informed that the main bearing of the crankshaft was the problem, and that the parts have to be ordered from Germany, which would take anywhere from 3-6 weeks plus the time needed to put everything back together.We were advised that Performance BMW could only cover the rental for the end of the day (second day) and that we would have to cover the remaining rental time, and then submit our expenses as part of the trip interruption clause, but there is no guarantee that it will be reimbursed.We have made several attempts to contact BMW North America. All we have been told is that until we have our vehicle back & submit our expenses, BMW North America will take the expenses under consideration for reimbursement. This is unacceptable.BMW of Mt. Laurel (purchasing dealer), indicated that if we had brought our car there for repairs, we would have received a loaner car until our vehicle was complete; and Performance BMW indicated that if we had purchased the vehicle in Canada, and brought it there for repairs, we would have received a loaner car until our vehicle was complete; but since a foreign dealer is working on a foreign car, neither dealer wants to cover the cost of the BMW loaner vehicle that we are entitled to let alone figure how to get it back to us.Once the car has been repaired and everything is in working order, we now have a new problem. We already took our vacation, now we have to take time off work to get our vehicle that failed.In addition, we now have a new car that had to have its engine rebuilt with less than 30,000 miles...not only will it affect our comfort level in this vehicle (do we take it on a trip, will it break down, what will it cost, etc.) but now we feel that this will affect the trade-in value of the car. I have spoken w/ several service advisers and sales personnel all said that this engine issue is not at all common, and the work will not affect the value of the car. However, I do not believe that is an accurate statement. There has to be something that can/will be done by BMW to correct this issue. At this point, I feel that BMW should replace the vehicle w/ a comparable BMW. If your resolve of this matter is not to our satisfaction, we will have no other choice but to leave the BMW and purchase a better quality luxury vehicle.

BMW lease assumptions program/department is a huge scam. Keep your money. They have a really good side hustle going on, here we go. So I decided to do a lease assumption. The payment on the M4 is $1015 per month. I make over $90,000 per year so I can definitely afford the car, my credit score is 759 but I don’t have any of the 4 car I had prior showing on my credit report because that was 10 years ago. They were all deleted. Now I was under the impression if you have good accounts that are paid in full zero balance whether open or close they stay on your report it. I was wrong.So with that being said I applied for the car on my own. I make $90,000, 759 Score, outstanding debt. Less than $2000. This should be no problem. I paid the $543 transfer and app fee to be declined with no logical explanation. Took them less than a minute to make that rash decision but kept $143 of the $543 so I went and got a co-signer not a person a corporation that co-signs for people. That’s the business they are in. Now BMW is telling them it’s too expensive of a car. I should get something cheaper which is beyond ridiculous. I make enough to pay for this car and the backing of a corporate and that’s still not enough, but now they kept another $143 so they have a really nice scam going on. Spend your money where it’s appreciated.

Smashed into a dead car without flashers. BMW Assist didnt work properly. The call center wasted about 20 minutes before telling Chicago Fire Dept where I was wailing in pain. BMW didnt care and its not BMW per se but an outside vendor in Texas. However I got the tape and its disturbing.

I own BMW 2009 335i and had fuel injector went wrong. I took it to import car specialist and diagnosed/ready to be repaired when I read the article about the injector recall on 2010, previously produced BMW. I called toll free to confirm if that is true. A representative responded my call and told me it is not the recall, but they extended warranty and told me to take it to the dealership. I was about to spend $1700 at the import specialist, so I was so excited about it. I called repair shop right away and canceled the repair, and told them I just spoke BMW representatives and he said I have warranty. The repair guy congratulated me saving a lot and asked me to tow my car since the sounds are real unstable so I towed my car to dealership. They took my statement took my car.The next day, the dealership called me and told me I dont have warranty and call the company again to confirm. So I called the same number, the representative who answered my phone was so rude (and she will contact me several more times to tell me the exactly the same story) and asked my VIN number, and the VIN number I gave her doesnt have the warranty. I tried to explain to her what had happened a day before, but she wouldnt listen. She kept saying that she doesnt have any record of me calling, even if I copied my phone call photos and Verizon statement. Several uncomfortable conversations/emails/proof of BMW dealers statement of it saying I believed that the warranty was covered at the time of my vehicle was received at the dealership, they denied their responsibilities, and treated me like I am the liar.Who would go through that trouble not believing having warranty, paying $700 more than the imported specialist and towing and double dipping diagnostic fees. My car is still in dealers while I argued with them to admit their mistakes, but no apologies, but I became a liar of calling them, they couldnt find my number that morning calls... etc.I still dont have car two weeks later (still in the dealership) and wrote a last email, I gave up. All I can do is let my friends and family know what theyve done to me, how they treat their customers and encourage them not to be in a situations like me. It is not only pain to deal with people who doesnt believe me with all the evidence I presented, but also ignore their responsibilities of what they informed to their customers. I ended up will pay close to $2500 to change the problem injectors, but I ended up not suffering from them ever because I will never take my car to the dealership and never buy another BMW.I really regret my friends recommendation not to buy one years ago, all I would get is trouble... and yes. Anyone out there, know this. They will tell you, while looking at the image of your phone record, You never called us, we dont have a record of your number. Not honest, soon or later the business will pay the price for it. Just like our lives.

Several months ago BMW sent me a letter to bring my car in to be service for a recalls and/or updates. They returned my car stating they would contact me later to finish the job after a part they needed came in. A few months later they called me to bring my car back in. A week later, I received a call from a service department person saying they broke the engine coil off my car and will have to take the whole engine out now. Im nervous because my car was driving fine before I got the letter and the call to bring my car back in to BMW. The guy who kept communicating with me said hes going on vacation for a week but someone else he named would be taking care of things. No one contacted me about my car. When he returned from vacation he called. He said he was back and they are waiting on a part and when it come in they will pull my engine out.I asked, Will it driving like it was when I bought it in? He replied, It should be better. Im knowing, nothing was wrong with my car. I didnt even know why or what needed updating. He said the mechanic is going on vacation now for a week. A week later he called saying, Im just calling to keep you informed and we have another car engine on the table right now and as soon as we finish with it, were going to put yours on it. My husband is in from Florida and hes asking me how do a car going in for updates end up having the engine pulled out of it? He following up saying, Once they pull your engine it will never drive the same again. Another friend whom is a Director at a college stated they would have to give me a warranty stating if anything happens to my engine they will fix it no matter what the problem is or give me a new car. Im more scared and upset.The following week the service person call me again on Friday saying, Well we finally got your car in and getting ready to work on it and you should have it back by Tuesday or Wednesday. So far they have had my car a month so I drove to BMW when they were closed on that Sunday and across the street from them sit my car with a small plate hanging off the front of it by a wire and parked crooked. Now, Im upset and all trust of the one keeping me informed is all out the window. I called and left him a message about me seeing my car on the other lot. He called back saying they are working on it now and it should be ready by the end of the day. I said to him, Im concerned about my car sitting for weeks and whether it will run right. He told me they ensure whatever parts they put on it for two years. I didnt feel that was good enough.I got a call from him later saying, Your car is ready but in all honesty I just dont feel right giving you back your car without the mechanic driving it for the whole weekend and hes getting ready to put some miles on your car. I said, Well have him drive it on the highway to make sure its driving ok and he said he will. Maybe the mechanic is driving it out of town for the 4th of July.My car is a fully loaded pearl color 750Li xDrive Super Sport Twin Turbo Engine, which I made a payment on in June as it sat on BMW lot due to their mistake. They tried to put me in a 3-Series. I wouldnt take it so they put me in a 5-Series with Sam Swope courtesy vehicle in big bold letters across the back window and had me return it because they sold it, they said. I had it for over three weeks. They put me in a black 5-Series afterwards that is more up to date and I still have it. Basically, BMW has had my car for about 6 weeks and the mechanic still have it at his house right now somewhere.

My name is Nina ** and Im based out of Mumbai, India. After seeing the many advertisements on the television, I bought the very expensive BMW 7 series which cost me about 1 cr rupees. I bought the car in Nov 2009 and I have used it very carefully and sparingly without giving it to a single driver. The car has run only 18000 kms so far and has been regularly serviced by the authorized service centers of BMW on time as prescribed by the BMW company. Last month in July I drove my car from Mumbai to Pune and it was a rainy day. I parked my car and went to stay in a hotel overnight with all doors and windows completely shut. When I came to the car the next day, I found that my car was completely flooded with about 40-50 liters of water only on the left hand side of only the back side.We used 1 liter Bisleri bottles to remove and we removed water for about 2 hours manually from my 7 series BMW. When the water was completely removed, we started to drive back from Pune to Mumbai. Only drive back I noticed that the car was filling up again as fast as about 10 liters in 30 minutes so we stopped the car every 30 minutes to empty the car of the water. We were very worried for our life while this was happening as we were worried that the water in the car will interfere with the electricals of the car and the car could catch fire.However, when we returned, we sent the car to the authorized BMW service center - Navnit Motors. They told us that the water had filled up inside the car because apparently the car has some vent which sends the rain water out of the car. However this vent got choked so instead of the rain water going out of the car, it started coming inside the car. Now I dont understand this - as this is the basics of any car. I have never heard of something like going happening in even small segment cars like Tata Nano, Fiat Taxis, Hyundai i10, etc, Maruti 800, etc. I cant understand how a luxury car like BMW 7 series can get something so basic wrong wherein a car which is regularly serviced by the BMW authorized service centers can flood up during monsoon from inside and make its passengers do work like removing water from the car and throw it out of the window. Its supposed to be a luxury car which is supposed to give immense joy and that is why they are charging a hefty price for it. But what I have experienced is barely joy. Sir, I need your help in getting justice as BMW thinks that it is my fault that this has happened to me and they have raised a service repair bill of 38000 for this and along with it they have raised a bill for million other things which were not wrong in the car and they are saying that I need to pay them 150,000 rupees for random other jobs which are as crazy as this. Sir, how do you recommend that I get justice? I feel cheated by BMW as I feel that Ive been sold a faulty car and they are not responding to my email.

I bought my car in May. I unfortunately hit a deer at 60mph. I walked away without a scratch as the car protected me completely. I hit the deer head on. This is as safe as you can be in this car. The performance is amazing and you get great fuel economy. I highly recommend this car.

Purchased new 525i in 2001. Should have never purchased new 2009 528I. Spent too much time prior to 50K mileage warranty having BMW serviced and too much time plus money after 50K for other vehicle problems that were not covered by warranty. Called North America BMW headquarters in New Jersey. Headquarters could care less about their product and customers. Bought Porsche Cayenne 4 years ago and wondered what I ever saw in BMW. Complete night and day difference in quality of the vehicle. I will tell as many potential BMW buyers to NOT purchase a BMW. Do NOT purchase BMWs. I have been told that a significant amount of the money made by the company is from the repairs of the vehicles. Surely BMW headquarters is aware considering they are supplying the parts for all of the expected/planned repairs.

Bought 2014 BMW X3 with 3900 miles and used as loaner at Silver Spring, MD BMW dealer. Right after 1st oil change at the dealer, I can hear loud ticking noise coming from the engine. Strange!! Next week took back to dealer to get it checked to get it fixed. At the end of the day dealer called me saying they could not find any trouble with the car and they compare the noise with brand new 2014 BMW X3 and the noise is normal. Took the car back home and after week the ticking noise is still constant and now I can hear it on the upper first floor window of my home. What a disappointment!! I will take back to dealer as I did research on internet and found that this kind of trouble lot of other people have also. I have 2012 Honda CRV and it still runs very silky smooth and cost half of this BMW X3. If BMW dealer cannot fix it, I will fight till they buy back it from me as this is nothing but a lemon. No more BMW in my car shopping ever!!

I purchased a BMW-X1 series from Sanghi Classic (BMW showroom) at Jaipur on 16/8/12. Now its total running kilometer is 14,214 km till date. But after that, we found that my vehicle is not running properly - On speed of 100 km, my vehicle trembles automatically which may cause serious accident at any time. We have a Honda CRV for the last 5 years and have changed the tires of the vehicle, and now, after running for more than 100,000 km, there is no damage in any of the tires. But in just running for 14,214 km of the BMW vehicle, we found that the condition of the tire is worst from the inside and in a very worst condition and is very risky to drive or travel. So please look in to the matter and replace the same with a new one. Thanks and regards.

My new vehicle is the worst experience I ever had. Wind noise creates so much distraction while driving that I feel safety issues are questionable. While driving I cannot focus on the road because the only thing I can hear is wind noise. I took vehicle to dealership twice, and third time they refused to take it in. They said that all of them are like that. I made a mistake to trade in my 2007 328i, which never made any noises. BMW needs to supply complimentary helmets with every new sold vehicle because that appears to be only cure. I tried turning my radio volume up, and still I can hear it. But another thing that worries me is that I have constant headache from the volume. Does anyone experience the same issues? I have called the manufacturer, and they are not concerned at all.

Electrical fire in 2002 BMW - Smoldering wires caused the cars GPS and radio to stop working. The insurance said smoldering wires, not a fire, and refuses to pay. The insurance company (Wawanesa) also states that radio and GPS are aftermarket products, therefore not covered.

I own a 2007 BMW 530i and cant believe the problems it is giving me. I have taken it to the dealer every month since August 2011 until now. I had major problems with power steering not working, alternator pulley damaged with belt, engine overheating, left fuel level sensor cap leaking, coolant pump not working, lower radiator hose and coolant temp sensor leaking, vibrating at high speed, radiator leakage at the bottom and after radiator replacement upper radiator hose was leaking. Stranded again with internal fault in starter as per the dealers service center. Washer fluid pump leakage was found. After all the repairs since August, I ended up at the dealers with transmission malfunction indicator and was told it was due to one of the crankshaft sensors that was faulty. During the check, they also found oil filter housing gasket leaking. Owning this car has been one expensive and frustrating experience. I would not recommend this car. We pay the price for quality and not this torture. I have owned a Mazda 323,Toyota Sienna, Camry, Mercedes and Volkswagen that have lasted for more than 175,000 miles with no major issues. Owning this car has been the worst experience of my life. I contacted the corporate office for BMW and was told that they will take the complaint but no one from their office has to call us back.

Im experiencing the famous, and very common coolant pipe leak issue in the 7 series. And I recently discovered that there are tons of others who have this problem. I want to know what can be done to keep BMW from brushing this issue off and make them do a recall. Is it class action lawsuit?!

Fuel pump went out on interstate 80 in remote Wyoming 18 months after being replaced by a dealer on a recall. Left me stranded on the shoulder in the dark during a thunderstorm. Called BMW customer service to start the process of getting reimbursed for the defective part. Was told it is not covered unless repaired by a certified BMW dealer. What are you supposed to do when there is no dealers within 250 miles. All told this breakdown cost over $2k. Thanks BMW for nothing!!!

I recently submitted a survey of my recent visit to the local BMW dealership (Schafer BMW of Wilmington, NC). I stated that I had taken my vehicle (2011 X3) in for a problem with noise coming from the passenger side at speeds of 45-50 MPH. The dealership stated that they too heard the noise and it was due to the tires. With 30K miles on the tires and their recommendation, I purchased 4 new tires, had them balanced and a front end alignment. Two weeks later I noticed the same noise coming from the same location. I returned my vehicle to the same dealership and again stated that the same noise was coming from the same location even after purchasing 4 new tires with an out of pocket of expense of $850 for tires, mounting, balancing and front end alignment. The dealership now states the noise is coming from the exhaust and not the tires. The resolution is still pending and BMW Customer Relations and Assistance states that they cannot reimburse me for the tires or accept responsibility of the dealerships misdiagnosis. Help!

This is a 10 year old, 65,000 mile beauty. Dependable, great body, excellent running, fun to drive, small convertible with a functional back seat in a sporty car. Comfortable but still very sporty and fun to drive.

I purchased a 2011 X5 brand new from the factory back in 2011 and was experiencing some squeaking noises coming from the front end of the car. I complained to my servicing dealer about the problem back in 2011 or 2012 and they never took any action on the problem. However fast forward to 2013, the problem got worse and occurred on a frequent basis which was very embarrassing to me. In May of this year, my U-joint broke. My truck was down for about 2 1/2-3 weeks. During this time I complained about the squeaking noise as well. The U-joint was repaired; however, the truck was still making the squeaking noise. Took the truck back to the dealer for the noise. The truck was down again for about another 2 weeks. However the squeaking noise was still occurring. I took the truck back again but I was told by my service advisor he didnt hear the noise so I should record it when I hear it and email him the noise so that he could send it to the shop foreman. I did so and returned the truck to the dealer. The truck was down for another 2-3 weeks and when I got it back, the squeaks turned into a whining noise. In addition to the fact that I now had oil leaks. At this point, I took the truck back to the dealer and filed complaints with the BBB, Consumer Affairs in addition to contacting BMW N. America. I was told that due to the mileage and age of my truck that BMW was not liable for the issues I was having with my truck thus they would not provide me with a new vehicle or provide a sufficient monetary amount to buy out my finance contract, etc. I am very disappointed that a luxury vehicle has performed so poorly and BMW does not want to immediately take responsibility for a defective product. However they did offer me $2k for my inconvenience on the condition that I sign a confidentiality agreement which would release them of all responsibility of any issues I may have with my vehicle past present and future in addition to agreeing to not disclose the nature of my experience with the defects and failures of my vehicle.

The 2001 BMW R1150 GS is a fabulous motorcycle. A beast of a motorcycle. Well engineered and tough it will take you where miles are afraid to tred! The R1150 GS has power to spare. Surprising lower and performance. My last motorcycle was a 2003 Harley Davidson 883 Sportster. I was impressed with the power of that Harley but this 1150 BMW puts it to shame. The BMW is smooth yet robust. The 6-speed gearing has a wide range. I especially like third gear! A handful of throttle feels like you are blasting off to the moon! At age 67 I only rode my BMW mildly off road on my own farm and then only over improved dry pastures! Mine has just over 31,450 miles at the time of this review! My bike was fully serviced and ready to ride anywhere when I purchased it second hand. The tires were just 1 year old with just 1,000 miles on them. I am 67 years old and recently purchased this BMW motorcycle in September 2021, however it is too tall for me to ride comfortably and safely. I have a 30" inseam but riders need longer legs to safely handle this motorcycle. I thought about lowering the suspension but these GS BMW's are too nice to alter. So I purchased a second BMW R1200C Pheonix last week which suits my stride much better. I do not need two BMW motorcycles so I am reluncticly parting with my GS. This is what Cycle World Magazine had to say about the BMW R1150 GS: BMW R1150GS - BEST USED BIKES Exemplifying the very essence of a two-wheel Swiss army knife. Cycle World July 22, 2015 YEARS SOLD: 2000–2004 MSRPNEW: $14,190 ('00) to $14,500 ('04) BLUE BOOK RETAIL VALUE: $4,885 ('00) to $6,500 ('04)BASIC SPECS: The R1150GS is powered by an 1,130cc air-/oil-cooled, four-stroke opposed twin featuring four valves per cylinder, electronic fuel injection, and shaft drive. The 1150 introduced a six-speed gearbox, while later models came equipped with dual spark plug heads and servo-assisted combined ABS brakes. The GS weighs 582 pounds WET with its 5.5-gallon fuel tank topped up and produced 74 hp and 68 pound-feet of torque at the rear wheel on the Cycle World dyno. The "Showa" suspension offers 7.9 inches of rough road-smoothing travel, while the adjustable saddle height (33.1 to 33.8 inches) accommodates a range of riders. WHY IT'S DESIRABLE: Few bikes have proven to be as versatile as the GS BMW Beemer family, with the 1150 exemplifying the very essence of a two-wheel Swiss army knife. It's a road-hardened touring mount and heavyweight dual-sport all wrapped in one. "I went places and saw things on the GS that I never would have on another bike," Mark Hoyer remarked back in the days before he was editor-in-chief. "It truly makes molehills out of mountains." All that, plus the reputation of durability and reliability rivaling that of an anvil easily warrant the price of purchase. THE COMPETITION: Long-travel twins gained prominence in the early 2000s with the introduction of the KTM 950 Adventure and 1,000cc Ducati Multistrada. Undoubtedly, this trend was helped along by the BMW R1150GS, which was honored as the Best Sport-Touring Bike of 2000 by Cycle World in our Ten Best issue.

I purchased a 2013 X5 last year and after putting 13k miles on the vehicle, I am told that it needs new tires. The dealer said that they should last 30k miles, but have worn uneven. Because I have purchased 7 ($500k worth) vehicles from BMW over the past 12 years, I thought that they would work with me in replacing the tires. They told me that it was my problem and that they are not doing anything about it. Well I am 35 and at this rate will be purchasing 15+ new vehicles over the next 35 years.... guess its time to give the Audi and Mercedes a try! I am sure that they value their loyal clients more.

E46 BMW M3 - I am having nightmares with my M3, SMG gear box. The fault icon came on. I took the car to a BMW dealership. They kept it for 2 weeks, said the clutch was contaminated and that air was in the hydraulic system. It was fixed at a cost of 3800+. I collected the car, and it broke down the same evening, with the same complaint after driving about 20 miles. A call was placed to the dealership, who informed me that I would have to get it back to their garage on my own, as they do not do recovery. I had just spent 3800+ with this dealership. I got the car there and they said that they found air in the hydraulic system. It was bled, road tested and returned after 3 days. The M3 broke down again (and is presently at the dealership), after driving 3000 miles, with the same problem with the SMG box. The dealership is saying that its the same symptom, but different problem. They are now saying that its the hydraulic pump. I am now facing an additional bill of 2800. My questions are: 1. Whats the life span of an M3 hydraulic pump? 2. Is there an inherent fault with the BMW M3 SMG gear box? 3. Have others experience the same problems with BMW SMG boxes? 4. Is it true, that BMW only guarantee a life span of 12 yrs for the M3?5. How can I make a claim against BMW for selling a defect ultimate machine?

Bridgewater, NJ said they can not take the X128i we are leasing (and 3 years of full lease has been completed) becuase of Murphys Executive order to keep NJ safe (duing the COVID period). However, when I called the BMW Financial Services, they said we need to make the payment to keep the car. How is that fair by BMW? The car is not even driven at all for last 6 weeks.I am ready to return the car and toally understand that only essestial businesses needs to be open, but here is a company who wants to make full use of the situtation of charging the customers. Very very dissappoiting in BMW and surely I am not the only one who has been forced to do so. This was my 3rd BMW and never going back to this company.

I have a BMW X3 2005 Model with approximately 60,000 miles. On 2-7-12, the heated seat caught on fire and burned a hole through the leather seat the size of a cigar. I contacted the local dealership and they said there was no recall on this subject. This raises a great concern to me, as you can imagine, a number of instances could happen with this defect; car catching on fire, car accident, burns, and etc. I am requesting some information and assistance to this matter.

Bought myself a new car, very exciting right? WRONG! Not if its a BMW! I bought this car less than 30k miles, 2014. This Friday will be my 3rd time taking it to the shop in less than a month. Its still under warranty, but now Im seeing signs, as I did with my Pontiac Firebird money pit. Feels like something is wrong with the mass air flow, tranny, parking lamp malfunction, now check engine light is on. Whats next??? Idk anyone who is taking their car in every week on their day off. Contacting Carmax and my creditor to check out other options. Honda and Toyota here I come! BMW IS RUNNING A RACKET!!!

2003 BMW 745LI - Went to open the trunk as usual, heard the click but the trunk didnt open. I noticed that there was some give and take, however the latch would not disengage and lift open. The instrument panel says trunk open. Thats because technically the trunk is unlocked but the latch will not disengage. Took car to BMW Santa Monica. They kept my car overnight and charged me $175 to tell me to go to a body shop because they were unable to open the trunk. BMW Santa Monica made the issue worse by pushing down on the trunk and totally locked the latch. Now it is solidly closed. I called the body shop BMW Santa Monica recommended and was told that its a very long process to open a BMW trunk. I contacted another body shop and was told that they have to remove the back seats to get to the trunk. I dont know where to go. I have 2 work computers, groceries (all gone bad), clothes and medicine in trunk.

We purchased a 2010 BMW 535i station wagon from Bob Smith BMW in Calabasas 4 years ago. We even paid for extended warranty to 100k miles. The engine broke down on 89k miles. Contacted BMW North America AND Bob Smith to repair, no one takes responsibility to help us. After the car had to towed to Bob Smith for diagnosed (it was already diagnosed elsewhere to determined the engine went bad already) they told us it will cost over $1600 to diagnosed. Then they told us it will cost us over $20,000 to replace the engine. Yes, you read it correctly... $20,000 NOT $2,000.Bad customer service when it comes to warranty. Only if we could beg the public not to purchase BMW, we would. If youre thinking of owning one, please think twice before you do it. BMW will give you the best service when everything is going well, but the minute something is seriously wrong with the car they will show their true color. So sad & extremely disappointed with the way BMW handled the whole situation. Weve owned 4 BMW but we are going a different direction now. Unfortunately we still have another BMW 328i, cant wait to just get rid of it as well. Sighed.

I purchased this vehicle brand new. During the warranty period, there were issues that were resolved. However, at only 67k miles the car is no longer under warranty and starting to fall apart. My problems have been a bad blower motor, steering angle sensor and water pump. Its unfortunate that BMW strives on quality when their vehicles cannot reach 100k. From my experience, BMW is overrated and their customer service is even worse.

2010 328i Horrible Car - Bought a BMW 2010 M package, the whole 9 yards. 700 miles - Driver side head light fails. 3,800 miles - Transmission jerks (needs update). 5,600 miles - USB stops working and needs replaced. 10,900 miles - Front rotors are warped and needs new rotors and pads. 21,200 miles - iDrive fails (the screen goes red). 27,300 miles - Rear left driver side malfunction on tail light (LEDs failed). 27,900 miles - Loud clicking at idle (alternator failed and was replaced). 28,400 miles - Car would sound like a diesel (all injectors were replaced). Finally had enough, I traded the car in after all these issues.

My 2006 BMW 325i passenger seat sensor failure causes SRS (airbag system) light on dashboard to remain on. There exists a recall for this known manufacturing defect (National Highway Safety Administration Campaign 08V384000), which results in disabling the passenger airbag. This caused me to fail the annual inspection with only one option to pass, which will cost over $1000. Although this recall exists for my model and year, BMW USA claims my VIN is not part of the recall, in spite of the fact that my car presents this hazard.

My wife and I were driving when our car just died on the highway which is a 2011 bmw 335i coupe with 94.*** miles that she recently bought used. I called the Bmw of Portland. They said to come over and bring the car because I have warranty, they said which expires on the 30th of this Month, I was surprised but at the same time happy. We got the car in the shop, they gave us a rental. After a few days we received a phone call saying they cannot detect the issue because the battery is dead and its not original equipment. Two months prior, we replaced the battery at specialized Bmw shop, the battery was programmed and registered like it supposed to. So now bmw wants $500 for a new battery so they can test drive the car and duplicate the problem, but the funny thing is they said they charged it overnight and it fired up but died after an hour. So I told him obviously there is something draining the battery and he said nope its just the battery isnt original equipment. So I called a different bmw dealership because they refused to change the air filter and oil change while you can see that the air filter is super dirty. The main technician guy is scandalous and lazy. Spark notes car lost complete power and when I mean complete its out like nothing works at all. Prior a week before a car started to have longer cranks but it would always start. There is a recall for the positive battery cable but when I type my vin in it says I dont have a recall. I dont know what to do.

I bought my 2002 BMW 330ci in October of 2011, since then I have had to have the cam shaft censor replaced ($270). It has been misfiring for an unknown reason causing the check engine light to stay on constantly and causing it to idle down and die every once in a while. Also, adding to my list of non working car parts, my trunk doesnt seal properly and leaks and the convertible top will not go down yet leaks every time it rains ($700 to fix) and my passenger door wont unlock and the lock is stuck down in the door making my passenger door unable to open ($300 to fix). Now it is February of 2012 and my reverse went out completely and with no warning at all. I have had nothing but problems in the short time I have owned the vehicle so now it is parked in my driveway until I can come up with the $4000 or more for a new transmission. I am not only dissatisfied but also angry and disappointed. I bought BMW because I thought I was buying quality and dependability. I am very let down and can honestly say once I rid myself of this money pit I call my car (which is hopefully very soon). I will never buy another BMW and will share my experience with other perspective BMW buyers.

My battery needed to be replaced and to my surprise the dealer installed an Exide brand battery on 20 Feb 2013 and I was told it has 4 years Warranty. I believe that is not proper or even BMW policy to replaced BMW factory built battery with Exide brand battery. Now the battery is discharging and needed to be replaced and the dealer claim that it is out of Warranty because he only give 4 years Warranty on a new cars, and 2 years Warranty on old cars. My car is 2006 BMW 750li. I will no longer do business with (BMW Katy - Texas dealer). Please advise on how to solve this matter? or give any suggestion about an Exide brand battery service center to honors my Warranty in Houston.

BMW really needs to extend the warranty in these HPFP for E60. In less than 6 months Im on my second pump paying out of my pocket because they didnt make it good enough! And vehicle has 133K so warranty didnt cover it. Was in 127,000 first time and now back at it again! Im really been left down from BMW! I have to say people TO STAY AWAY FROM E60s!!! Its not worth it!

Cut and dry I had nothing but nightmares with my Bmw truck 2006 x5. It was my 3rd BMW and my last brought to Hassel Bmw to service every 3-5 months with higher price tags fuel pumps, tires, halo lights had shorts all the times, coolant light, check engine light. I needed a cyclone separator which cost out of pocket 1800 for just that issue. One time hassel gave me a bill total was 6k. I laughed like who yall think paying for that then I got smart. Thank God it was paid for so I traded my bmw and that was 40k when I first brought it only got 7k blue book trade in. I was hurt but got rid of it for a 2012 Toyota Camry. Best move I ever made. Word to the wise never buy pre owned bmw from anywhere. I would tell yall about the nightmares with my 330i and x3 but I have a life and will be typing till next year. Moral of story buy bmw brand new, never pre-owned.

I had a big disappointment with this company. I leased a BMW and when it was returned I was charged for the tires. I had the worst experience with their service. They charged me for new tires and I only had the car for 2 years and only run it for 15,000 miles. I have never had any problem with other car leases before and I have been leasing cars for over 10 years. I do not understand why BMW has these strict policies on place and other named (cars) brands not. I guess they lose another good client.

After driving Mercedes Benz for over 10 years, I wanted something different so I purchased a 2009 BMW X6 50i. I had this vehicle for 3 months already and my vehicle has been to the dealership thrice for major issues, fuel injection, oil leak, and now, something about the damn exhaust or whatever. I have warranty but to be having these issues and my vehicle is at 51k miles makes no sense. The techs have no idea what they are doing because they rely on diagnostic test that don’t tell you everything. I found out that the issue I’m having now was replaced previously. I contacted corporate and told them that if this vehicle is a lemon, I want a replacement vehicle or reimbursement because this makes no sense. Also, they don’t give loaners unless you purchased a vehicle from that dealership. **. I have a rental for over a week and my vehicle is still not fixed. I get a phone call from the dealership tech saying, oh we found more issues. Just fix my damn car so I can move on. I’m already looking to switch out. Don’t buy BMW products, a waste! I didn’t have this issue with Mercedes or any other company.

I purchased a new 2007 BMW 116i 5-door in June 2009. I am a good BMW owner with regular service, etc. I had no problems until March 2013. The oil light came on, smoke was coming out of the tail pipe upon turning car on, and the car also idles funny (jugging). The service technicians and manager have given many reasons. The car only has 34,000 km driven for just under 4 years. To date, the car is still giving me problems. The local BMW SAID they contacted BMW Corporation for goodwill and help, but to no avail... the car problems still persist. I just had regular car service. I do not drive the car so as not to aggravate the problem. I felt that I was spending $$$ for quality and good name. What do I do now??? Not sure! Are there any other BMW owners having this or similar problems? Any suggestions on what to do???

Started with bald tires (VERY BALD, bands showing) at 7K miles. Going through tires every 7K miles. Engine light issues - they blamed the diesel version of the vehicle. Was in the shop for over a month on and off for that issue. Now the car has 25K miles and both brakes needed replacing, front & back. Trunk lid issues, driving alone and light comes on. Light wont go out and lid wont close. What a disappointment.

Poor BMW service at Performance BMW in Chapel Hill, NC - When I purchased my pre-owned, certified 2006 325i, I also purchased the extended warranty which ran through to Oct. 31, 2012. Fifteen days after my warranty expired, apparently the bushing on a thrust arm (I am told) popped and was leaking some kind of viscous fluid. I was told it would cost $690.13 to repair which included realigning my car. I had, less than a month ago, purchased four new tires and a realignment to the tune of $1,200. When I complained about this happening 15 days after my warranty expired (and my car only has about 50,000 miles on it) and having just paid for a realignment, I was told they would knock off the $150 realignment and a $50 co-pay. So now I am still having to pay almost $500 for this problem. What a ripoff.I also tried to get my oil and filter changed before my service contract expired, but was not accommodated. I was told by the service rep to see him next time I brought in my car and have asked for this service while my car has been in their shop for almost a week now. Dont know if they will do this for me as they are very unaccommodating. I am still upset about their inability to accommodate me.

A NEW (not used) BMW transmission was replaced for our X5 BMW year 2001 in July 15, 2010. We understood that the warranty on this transmission would be 10 years. Recently, December 28th, 2013, the transmission was failed. BMW did not accept responsibility for replacement under warranty claiming that the warranty period is only two years. Is this correct? The replacement cost we paid at the BMW OTTO Service was for a New BMW transmission. Your assistance & advise is appreciated.

This car just fell apart. Its a 2008 BMW 750Li. The transmission went bad, the electronics went out and the worst part was the door would just open and not close when moving. I complained and they said they would recall but I have not heard anything about fixing the cars. A rep sends me an email for almost a year now many more saying that BMW in Germany is working on it. I had to get rid of the car because it was unsafe. I dont want the car fixed. I want compensation for my anxiety. Who protects consumers... who fights for the rights of the consumer. These cars should never have been allowed on the road. They have been numerous complaints about the safety and mechanical design quality of this car from a certain time frame. The complaints seem to disappear from the web after a period of time.

I own a BMW X3 in the Philippines that is 5 years old, has been owned by me from new, always serviced by BMW and has 30k km on the clock. Recently the warning lights went on and it made a loud engine noise. BMW checked it over and told me that the transfer case needed replacement and that it would cost 200,000 pesos (USD 4,500). I checked on the internet about the transfer case and discovered that this was a common fault, that actually related to a plastic gear in the actuator. It seemed that the plastic gear problem was so common that a replacement was made and sold on Amazon.com. I bought the plastic gear for USD 50 and replaced the obviously worn gear in the actuator, perfect solution, no further problem. I tried to contact BMW in Munich because it seemed that BMW Philippines were being less than customer oriented. I assumed that BMW would be upset at such a bizarre situation. I was continuously referred back to Singapore, the regional headquarters, who constantly referred me back to Autozentrum, the Philippine agent. I finally got a letter from BMW in Singapore who told me it was their policy to only replace units, not parts in units. I tried to explain that this seemed to be disingenuous as the actuator gear was clearly a poor design and that charging USD 4,500 when a USD 50 part was obviously the solution, was penalizing a good customer and seemed to be short sighted. They sent me a curt note saying their policy was clear. My only advice is to buy a Hyundai, Honda, Subaru, Jeep, anything, but never a BMW.

I have an BMW X1 2012. Its only 4 years and 100000 Km yet it already has leaking oil, leaking cooling system, leaking freon. My Honda civic 2005 so far has have no problems like that. Is an BMW better than a regular cheap Honda?

I bought a certified pre-owned 2007 X3 in 2009, which luckily means I have a warranty till 2013. When I bought it in May 2009, it had the service engine light on and dealer tells me its due service and will do it the week after. Ever since, the light keeps coming up every 2 months, and the dealer takes a week to do something. Then he tells me that they do whatever BMW tells them to do and gives it back saying that the problem has been resolved. So far, I have had at least ten such trips. The last two trips are taking much longer. The last trip took 19 days about month and half ago. I went in again on Nov 28th and it is still being looked at. The dealer has provided me a loaner car so I dont have a major hassle as a result. But it is amazing that this supposedly superior engineering company cannot figure out after so many tries why the stupid light comes on. Can any one really trust their advanced systems like iDrive and so on to actually work? Is BMW more of a superior marketing engine as opposed to a superior engineering company? The evidence suggests that they are definitely a superior marketing company.

3001 bmw 740il - Bought this auto from private party for 4000 dollars as a favor for them. What a piece of junk to try and revive. BMW hides from USA rules in their failures. Beware of the newness and glamor of their models. The truth is we the consumers have to fix and try to accomplish a better product all on our own. This might seem as a bit of **. But buy American built products and German engineering might seem glamorous but GOD loves AMERICA for a reason.

I have 316I model 2010. Although PM services are being performed at BMW service center as per BMW manual, but while driving, Ive discovered that air condition is not working. Cairo BMW service center informed me that the coolant has to be replaced. Im wondering that an expensive car manufactured by reputable company, an important part gets faulty within 3 years after 42,000 km which is not happening in cheap cars. The problem is not only the cost of replacement but what hurts me is driving long way in sandy and hot weather with no AC and the cost of renting a car while my BMW is being fixed. This makes me hesitant to depend on my BMW car again, although it is not the case with BMW brand name. Please advise what to do. Thank you and looking forward to hearing from you.

My 2007 325i floods on the rear seat floor. My 2002 528 did the same thing. This is a flaw that BMW needs to address. My 2007 325i battery died. BMW has it set up where one cannot buy an after market battery because they cannot be registered to the car, which prevents the car from realizing a new battery was installed and all of the warning lights flash on the dashboard.Im still searching for how the water is entering the car. I have looked at all drains, window seals and the padding in the door. I spent $350-plus to have my battery replaced and registered to the car.

There is a recall on all BMW N63 vehicles for excessive oil consumption bulletin B001314) customers care package. My BMW 550i GT is consuming oil and white smoke is coming out the tailpipe. I took my vehicle to BMW and they refuse to perform the necessary repairs included in the ccp, my crankcase valves, also the cooling hoses. All this is included in the class action suit they claim I have a engine leak. The engine is leaking because the valves are worn and need to be changed. I need help getting them to conform to the ccp. The people at BMW say I need to replace my engine at a cost of more than 15 thousand dollars and due to the mileage on my car 106 thousand they are on going to pay 4 thousand dollars. So I’m stuck paying more than the car is worth unbelievable. Don’t buy BMWs because it’s only a matter of time before your valves go bad as they use plastic parts throughout the engine.

Problem 1: Transfer case have been replace several times and Im still having problems with this high price Junk. Problem 2: About 6 months ago the car started sputtering when you accelerate. I found online that you can take your BMW 2011 750LI xdrive in for a customer care package (They did not call it a recall but a customer care package). I thought this would correct the problems because they replace some sensors and vacuum hose but the problem is still there. BMW did a full diagnostic and said Remove and replace all injectors (x8), ignition coils (x8), and spark plugs (x8). (During the inspection found the vehicle misfiring). Final cost will run $6777.00. My warranty company will refuse to pay because they wanted to know what would you replace all 8 injectors and all of the other parts because all 8 injectors cant be bad. The warranty company think BMW know they have a faulted Injection systems and trying to upgrade and correct the problem at the customer expense. The car burn major oil, BMW claim this is normal. I will get a second opinion. This is the worst car I have ever own and when you spend a 100,000 on a car you expect to drive it more then 4 years without all of the problems these car has cost us. I thought BMW quality meant something. I will never, never buy another BMW in Life.Problem 3: Car have 114k now they are telling me the Transmission needs to be replace. This car have been a nightmare from hell. BMW NEED TO BE ASHAMED OF THEMSELVES FOR PUTTING OUT SUCH horrible quality. YOU HAVE LOST US FOR LIFE. Now when I see a BMW commercial I laugh. They are truly the new Ford in the world of Automobiles.

I purchased a used BMW that was purchased as a certified pre-own by the previous owner. The warranty extended through 2019 up to 100k miles. I thought this would be a transferable warranty seeing that it was purchased through BMW. I called in and was transferred to a third party company who had no record of the warranty. I called BMW back to which another person explained that the warranty can no longer be transferred because I did not buy the car directly from the previous owner. There was a third party involved. I offered to pay a transfer fee, have the car reinspected or whatever yet BMW would not transfer the warranty. I was surprised that BMW wouldn’t want to stand by a car that they certified as good based on a transfer of ownership that involved a third party. That seems like bad business to me and way to force a new owner to repurchase the same warranty again. I would suggest others be aware of this clause when purchasing a used BMW.

I bought a BMW 530e 2019. Car drives fine. However, mileage is suppose to be 68MPGe. I get 48 MPG, and thats with using the battery to the fullest, driving only Econ Mode, and keeping most of my trips less than 16 miles. Ive received 2 recalls on the car already... Also, called local dealerships (Norwood, MA) for a scheduled oil change and to handle the recalls. I cant get into to the dealership till about 3 weeks later with a loaner. If I had a cheaper: Toyota, Honda, Nissan, that definitely is not the case. Those dealers can accommodate in a few days. Ive found you dont get better service or technology with a BMW, you get a brand name only with nothing behind it. Never buying another BMW. Had a Mercedes before, their service was much better.

Two months ago I had to replace a regulator in the rear drivers side window. I own a 2008 BMW 328i BMW. This past week I was on my way to work. Im a international flight attendant and my schedule was for me to be flying for 7 days straight. As I pulled out of my driveway, I tried raising my rear passenger side window. Once again it was broken and would not raise. I stopped at a nearby automotive and the mechanic was able to get the window out of the door and taped it in the up position. There are a lot of thief at any airport at any time of day. I was lucky no one touched my car but shame on BMW. Making a plastic regulator on a car that is supposed to be of high quality. I guess I need to prepare for the 2 front window regulators to go out soon. Plastic is a cheap inferior product compared to metal. It cost a lot a time I put the car in the shop. Your products and mechanics are over rated. The last time I put my car in a BMW dealership for normal check, the mechanic left his drill in the engine. I am selling this car because it doesnt stand up to its name.

Ive spent so much money getting this car (2010 BMW 328I) repaired, I should have bought a Kia or something cheaper. 3 belt replacements, radiator replacement, cracked rim, I could go on but I wont. This used to be a reputable brand. Next car will be a Ford or Chevy.

This is the first BMW I have owned, I usually prefer Mercedes. The last Mercedes I owned was a Lemon, so I switched brands. It is the best handling car I have ever had. The only drawback is it’s a little too powerful in the snow. It took a little getting used to. Overall I think the slogan fits the car, it’s the Ultimate Driving Machine.

Charged for bumper on lease turn in even though marks were under the spec I was told. I was told I had too many bumper dings, even though I was told not to worry about them when I leased the car. I live in a city. Of course I will have bumper dings.

I have recently bought a new BMW 335i GT from Patrick BMW. Before the purchase, I was told by the sales person that the advertised the car would provide the fuel economy of 20mpg in city and 30mpg on highway. Also, I was told that on an average, I would be getting around 24-25mpg as I live in suburbs. Ever since I bought the car, I was getting the fuel economy of around 17-18mpg. If I drive on highway, I am getting around 19-20mpg which is far less than what it is advertised and what I was told before the purchase. I have reached out to the BMW service multiple times but I was getting a constant response back from them saying that they couldnt find anything. As per the dealers advice, I have reached out to the BMW customer care hoping that I would get a solution from them. Its been more than 2 months since I have started interacting with BMW customer care and I have called them a number of times. Every time I call them, I am being told that someone from BMW North America service will look into the car and the dealer will schedule an appointment for that which has never happened in spite of multiple follow ups. I am completely fed up with this. It is clearly evident that there is something wrong with the car. I have got a car with a major flaw and nobody from BMW is even taking care of this in spite of multiple complaints.

Im a 19-year-old full time college student and full job worker. Im broke and I dont have money for anything besides my studies. Im on an extremely tight budget. Anyway one day Some guy contacted me from Craigslist since I posted my Honda for sale since I have been wanting to get rid of it and get something more decent since I have a professional job. He asked if I wanted to trade my 01 Honda Civic for his 1999 BMW 5 series. The pictures of the car were so beautiful and I said immediately, Yes! Can I see it? Where can we meet? And we met up 20 minutes later. I was alone (I know Im an idiot). He was w/ his baby and his girlfriend and he said he already had the same BMW sitting at home and he wanted a Honda for his GF because of the good gas mileage. I then test drove the Beamer and it didnt feel quite right, but I told myself, Oh well, Ill take it to a mechanic and Im sure its something minor. The guy who traded me didnt ask for cash on top which was sort of sketchy. All he said that was wrong was that it needed an oil change and power steering fluid, hence the check engine light on the dash. I come to find out that the BMW couldnt even start the second day I had it and it began to make this LOUD air noise when I would hit the gas. OMG, I was having an anxiety attack and immediately took it to a fair priced mechanic who works on marine and automotive here in Salem, Oregon. The Mechanic felt so bad for me I could see the sympathy in his eye. I basically told him the story and he couldnt stop staying how BMWs are pieces of ** and I should have never ever traded my perfect beat up Honda for it. I also came to find out that it would cost over 7 grand to repair the vehicle back to good condition since it had OVER 10 CODES or mechanical work needed to be done to it. Now my car still wont start because the battery died and I live alone and have no one to help me. Im broke as hell and I dont have money for ANYTHING not even to register it under my name so I get the title in hand to get rid of it.

I bought a BMW with extended warranty which covers paint, tires, windshield etc. I was not told about the full deal. I was misinformed about windshield because their extended warranty only covers it one time! If it happens again no one will help. I was not told and didnt read the fine print. Now I had also coverage for paint and had a scratch in the bumper. They said its accidental or driver error. I dont understand what I should do at this point. All I did was parked the car in the Home Depot parking lot and came back to see the bumper scratch. Now its not covered according to the BMW 3rd party coverage. I asked under what criteria my scratch is not covered and what did you based on? They said picture and some and someone came and looked at it and thinks that its not covered.I went and spoke to the sales manager. He said that you paid $2000 for windshield protection and now you already got the money back and just be happy about it. I paid almost around 8000 for extended warranty. No one is able to help me out at this point. I called IBC and they said they dont deal with extended warranty and ask me to call and talk to my local MP!!! Can anyone help?

Totally awesome car; had it 4 years now, only changed the oil 2x -- thats it! Zero maintenance... Awesome! My 3rd and best BMW. Drives like a dream, power is awesome, brakes are excellent, just a joy to behold. The seats are comfortable and the car is very quiet. In spite of the power being awesome, it gets great mileage. My 3rd Beemer and it wont be my last, though I will hate to trade it in.

I contacted, and posted my concerns on the web site about the fact that there is no glove box actuator motor available when it goes bad. The hardtop convertible has an automatic locking glove box actuator motor that locks when you lock the vehicle. If you want to fix the problem, get this, you have to order the ENTIRE glove box, which includes the air bag. German engineering is CRAP.

The X1 is like a slightly elevated station wagon. I am small so I like its size. I bought this car used (could never afford a new one) and it appeared to be in good shape... 2015 - only 60K. It had been well kept. It also had all the bells and whistles (paid for by the first owner): heated seats, heated steering wheel, xLine, GPS, backup camera... Pretty loaded AND new tires. I love it. Zippy enough... Good MPG 34 hwy 24 in town. I have owned a number of BMWs and this is a true BMW. Others I have owned have worn the title, BMW with more flash and style. However, this car is fine for me.

https://www.consumeraffairs.com/news/water-in-the-trunk-causes-problems-for-bmw-owners-and-bmw-020717.html. I drive a 2011 BMW 535i. The car shut down in the middle of an intersection. Several inches of water was found in a trunk compartment and the electronic circuitry found in the truck now needs to be replaced. I googled the symptoms and found a class action lawsuit settlement covering this issue for years 2004-2010 but not my 2011. I contacted the dealer who sent me to BMW customer relations only to be told sorry, but you are not covered. I am not sure what to do now, but I do know I will never purchase another BMW. See link to article above.

I purchased a CPO BMW because I wanted to feel safe and secure that the vehicle was well maintained. The cherry on top was that I would be getting free maintenance for 3 years. Then I found out the restrictions along with the free maintenance which includes only one oil change a year. I live in an area where there is no BMW dealership. So after two years, I took my vehicle in to a local place so that I could get oil changes after 6 months. I thought it would be a good test to see how good the place was too since I would be taking it in to the dealership the next time. The service place reset the indicator lights on my BMW so that I wouldnt get the incessant notification - I thought was nice of them to do that. My mistake. I took my vehicle in after 50,000 miles to get it serviced and BMW said they couldnt perform most of the major 45,000 and 50,000 mile maintenance because the service light wasnt on. I tried to escalate by calling Customer Relations, but they pushed it back to the Dealership and the area managers. The area managers said since I hadnt been in to a dealership for over a year, it showed that I didnt have any brand loyalty.Keep in mind the closest BMW dealership to me is about 45 minutes away - so not a quick drop off. Also, keep in mind I went the past two years and realized they would only perform maintenance on my vehicle once a year anyway - anything earlier and I wasnt qualified for any service. Seriously? How much does it cost to change spark plugs on my car anyway?!?! Theyve certainly lost a customer in me. I was going to have other service completed ($800+) but after this treatment, Ill take my chances and go to a local place instead.Ill give them credit that they did perform some of the other warranty covered items (like replacing gaskets, etc.), but it makes me angry and frustrated that they wont perform the regularly scheduled maintenance items due to me not having brand loyalty, especially when Ive always gone to BMW except for one time. And something as minor as not changing spark plugs has decidedly made me never to buy BMW again. I love the way the cars drive, but the joy of driving it doesnt compensate for the poor treatment I get as a customer. I should have listened to everyone else who said BMW doesnt care about their customers.

I have had my 2011 528I since 09-02-11. Its a great car. BMW advertises that the only thing you have to pay for is tires and gas. I complained about the $1900 NAV system, and that it was not very user friendly, and that my $200 Magellan was a much better device. I had gone to the dealer, asking for a software upgrade, as the device had trouble finding known businesses that I attempted to locate as a test of the system. I was told that it would cost me $400 for an upgrade (which they recommend 4 times a year). I can buy 2 Magellans with free lifetime upgrades for that price. When I complained to BMW USA, they told me they had no control over local dealers, and they could charge any price they wanted. So much for the Tires & Gas.

I was a very happy owner of my BMW X3 until my seat belt latch fail to work and had to be replaced because my seatbelt would not lock. I have never experienced a problem like this before in automobile regardless of make or model. What those this say to me as a consumer that BMW do not give a damn about me or my safety. This could have meet my life. BMW you really need to take this seriously. Do you care about your brand or your image. What auto maker would put the consumer risk. BMW we have a problem.

I have had a new rear differential installed on my x3 for $3600. After 4 months and 4000 miles it started to make noises. I checked and it was only halfway filled with fluid. The fluid I removed was black and full of metal shavings. When I took it to the dealer he says he did not see any problem with the unit. So he would not replace it. I was told until it totally failed its mine to own. If it falls while under warranty he will replace. But if it falls a day later it all my issue. You can easily see its wearing too soon but they will not admit it. Where do I go now??? The oil from the old unit that did fail was nothing like this. It brownish and see through, no metal. But I cannot get them to admit this is not correct for such a new unit. They want to wait out the warranty and try to not replace it.

We purchased a 2005 BMW X3 in 2007 to be my wifes car. It had 22,000 miles, not bad. While its styled nicely, also with ample room for an SUV and it handles nicely, it has been a mechanical nightmare. Its our first BMW and I assumed it would be reliable and be of high quality. WRONG. It was OK for a couple years of use, up to 35,000 miles, but since then, its been one expensive repair after another. Things that SHOULDNT break in a relatively low-mileage automobile. First, it was the liftshocks that raise the back tailgate. It would drop down on your head if you didnt keep one hand holding up while unloading groceries, etc. I was able to do that repair myself with new shocks. Next, it was the back passenger window mechanism in which a plastic piece along the ridebar broke. No one was messing with the window. There was no abuse, just my wife lowering the window to bring in air. Of course, the plastic piece is part of a whole motorized ridebar/lift assembly and in order to fix (only a dealer has the parts, btw) cost $575! Ridiculous. Next, a cracked intake manifold, along with several other parts (faulty PCV valve, breather hose, vent valve) that required replacement. Cost: $1,500! This last October, it was a leaky oil pan and oil filter housing, $450! Finally, about six months ago, four lights appeared on the dashboard, AWD, brakes, I forget the other two. Well, theyre all related to the same thing: a small motor beneath the drivers side undercarriage that distributes torque to the four tires independently, thus AWD. Great concept, BUT NOT IF THE GEARS INSIDE THE MOTOR WEAR OUT which is exactly what happened. The car had about 51,000 miles when this occurred. The motor is inside a housing about the size of a football. The motor cost $1,800, plus $1,200 labor, grand total of $3,000! The labor is high because numerous things have to be removed under the car to get at, and replace, the AWD motor. Well, we have to wait to get this last fixed, but I WILL NOT BUY ANOTHER BMW AGAIN, EVER!! I could understand one fluke, one faulty part, but this has become an awful financial burden for us. My Toyota, on the other hand, has 74,000 miles and never a problem! Only basic maintenance: oil, tires, brakes... So you figure it out, which is the better vehicle?

Many performance positives, however, an electronic/electrical nightmare with a price tag out of this world for every ** little thing. And the damn thing is only 3 years old with 50k miles on it! And when you call BMW HQ if you had anyone but the dealers touch it’s then they are not responsible. ** THEM! I will never own another BMW as long as I live, nor will anyone directly related to me. On the other hand if you buy one you deserve every headache you get... and you WILL get them!!! Cant wait to get rid of this damn thing.

I leased a 2014 528i about a year ago. The dealer (Vista BMW) claimed my deal was below wholesale... 50k for a sticker price of 56k. The car is adequate, nothing special, and the run flat tires are a joke... even Hyundai gives you a spare if you want. They run hard and if a flat BMW wants you to REPLACE it at your expense (about $350. Or more.) I took the car to CARMAX two months after I got it. It had 1600 miles and was perfect. CARMAX offered me $35k for the car (21k under sticker). I learned by talking to other dealers that BMW is so overpriced that you will never get out of it unless you take a huge hit. DO NOT BUY THIS OVERRATED AND OVERPRICED CAR. It will take me a couple years to get over this. I am a prisoner in this thing.

I leased a 2015 320i BMW. The check engine light turned on. When I took it to BMW they told that unfortunately they have put a sensor in the bottom of the car and that the sensor has no cover. Since BMW are low cars and the city is full of bumps and potholes the cables of the sensor broke. They told me that the warranty doesnt cover that. I had to pay for the part and hours of labor. I believe its not fair to any bmw customer that because bmw (unfortunately) located a sensor in an inappropriate place and decided not cover it, we have to pay for that when it should be included on the warranty.

When we spoke on December 9, 2011, about the poor experiences at the service department, I was hopeful that it would not repeat itself in the near future. Unfortunately, despite my best efforts, I must report to you of the poor service yet again experienced. Whether or not you or anyone else cares, I leave that up to your business decisions; however, from the consumers stand point, if asked about my experiences at Silver Spring BMW, I would have to inform then that purchasing the vehicle was great; however, the service department is the worse that I have seen in more than 34 years of driving. As anyone knows, any vehicle needs servicing over the life time, but think twice about purchasing a vehicle from Silver Spring BMW because the service department is just poor. People are polite and they have a smile on their faces but what is promised to the customer is not given to the customer.I will be happy to meet with you to inform you of my experience, but yet again, an appointment was set on December 9, 2011, for this day (December 20, 2011) at 7:30 am. And, despite several email reminders that my appointment was scheduled at 7:30am, and an assurance from Juan L/N/U that I could be taken at 7:30 am, and being the second vehicle waiting at the front doors to open, I had to wait because my advisor had another previously scheduled customer. I decided to leave in complete disgust with the overall operation and process. Whether or not you have a Good Ole Boy system in place, who knows. And of course, a business is welcomed to have a Good Ole Boy system in place; if that is your business model, thats your choice and customers should know.Nevertheless, when you believe that Silver Spring BMW is able to schedule an appointment at an appropriate time to have my windshield repairs, please advice. Of course, I am left to the mercy of Silver Spring BMW. Thanking you in advance for your time and attention to this matter. Have a Happy Holiday Season.

This is another one 2000 BMW 323i; no reverse issue and the car had 92,000 miles. Suddenly the reverse gear malfunctioned. I spent 5,000 to repair.

My car had transmission failure. I had the CPO plan to 100,000, and at 147,000, the transmission is dead. I have a 2005 330xi. I still owe $10,000 on it, and it will cost over $3,000 for repair, to have the transmission rebuilt. If they really took care of my car up to 100,000, why is it that 47,000 later, the transmission broke. Unacceptable for a BMW. The car I had prior was a VW, and was still running well at 287k. I cant afford to have it fixed. I am now without a car, and very upset.

X28i X1 - Car with 75000 mile completely shut off in middle of traffic with catastrophic engine failure due to timing chain. We were lucky we were not killed. Cost us $8000 to replace engine (we still owe on the vehicle loan to begin with). Drove the car once and now it needs a new battery and alternator. Piece of crap and BMW should step up and reimburse us for this repair as they know this problem exists.

I purchased an R1200 ST in March 2011. The bike was not serviced or registered in my name upon delivery, and came without the spare key. A week later, the clutch gave in. It was only three weeks later before the registration and an agreement to repair the bike were done. After the second wash, scratches appeared on the tank and covers. A long debate and threats ensued to have the bike repaired, with a promise that it would receive priority treatment. A month later, the bike was delivered without keys, service book and the same scratches. The keys were delivered two days later at 02:00 in the morning. Currently, Im trying to locate my service book from the dealer with no response. BMW SA refused to assist me with my original complaint, and now with the service book. The product may be good, but the after-sale service in South Africa is non-existent.

I bought a new 2013 BMW 328xi and at 17,000 kilometers I experienced shuddering when braking. Upon further inspection I was told my brake rotors were rusted grooved badly. Contacted my BMW dealer, and he promptly told me that brakes are not warranted, and it would cost $900 to replace them. There was very little wear on the pads or rotors - I questioned why I would replace them with BMW brakes, as the first set rusted out in only 17,000 kms???? And the new ones were NOT warrantied also!!!!!BMW head office in Germany emailed me that you must dry off your rotors after theyre wet!!!!!! My local service place laughed and said that that was almost impossible short of taking all the wheels off!!!!!! Normally car companies do not warrant brakes because they are considered a wear item, which makes sense, but mine were NOT worn! I replaced the rotors and pads with aftermarket ones that WERE warranted and would not rust! I am now taking BMW to court to get my $900 back. BMW were not even interested in finding out what conditions would cause the brakes on a $60,000 car would rust out before the FIRST oil change was even due. Please let me know if anyone else has had this problem.

I got my engine car (BMW E46/320D). Its hard to start, so I sent it to Leal & Co. Ltd. for the repair. After several repair and adjustment, they sent a bill of RS 27,093 for the repair. I paid for it and took my car but the next day, I got the same problem with it. So I would like to make a complaint of how can it be possible that a day after such repair and payment, my car is still the same. I have no car since that date, 08/12/2011, and I would like to know if the supplier of BMW (Mauritius) can solve my problem or not.