Acura has a lot of options depending on the size of the car that you are looking for. I would recommend that you try different ones. They also have a lot more of high tech options that are necessary in this age. Sports car SUV sedan has great stereo equipment and easy to learn how to work things. As with technology there are many options that you can gauge which ones are more important and fix those ones and personalize as to your comfort. Plus their cars are very roomy have plenty of room in the back of the car space for cargo and really good amount of leg room in front and back. Even with car seats can fit 3 in the back.

When I met my husband, he was driving an Acura TL. We used that car for a long time. It was gorgeous outside. The inside was spacious and comfortable and fit two childrens car seats comfortably. We decided we wanted more room in the trunk area because we have to take a lot of kid gear and suitcases when we travel. We got the Acura MDX. I drive it. Its an SUV, but its boxy squared off looking. Its more rounded and soft looking like a car. I have mine in a burgundy red. Inside is like a camel tan color leather seats. It has very tinted windows. The built in navigation is really nice. The navigation screen and radio screen is huge and very easy to operate. I like that I can control the radio with the buttons on the steering wheel. There is a third row that folds down. I keep it permanently folded down because we only have two kids. It is easy to fit in two car seats in the second row and would be easy to fit three. On the rare occasion that we do have the third row up it has sat three full sized adults in the third row comfortably. There is also a ton of room in the trunk. When I had to have my car serviced last month we got a loaner car. They gave us the Acura RDX. Its nice, but not quite as nice as the MDX and feels really cramped in comparison inside.

I own a 2015 Acura RDX AWD with technology package. It features a fine six cylinder engine with six speed automatic transmission. It has been totally reliable, and dealership has been responsive to my needs.

We purchased our Mdx new knowing it was considered a luxury car and expecting it to last a long time without having any major problems. This car has been garage kept and only has 51 K miles on it! Three years ago the AC quit working - that cost several hundred dollars to get repaired. A few days ago the power steering quit. Luckily my husband was driving because he said I would never have been able to steer it safely off the road. He added the correct Honda fluid 3 times in order to make it home. Now we are being told it needs a whole new rack & pinion! How can a luxury car with only 51 K mile need a rack and pinion! We have owned many cars in the last 40 years and have never had to replace this part. The under side of the car is also all rusty. What else will go bad? Poor reliability for what is supposed to be a luxury car. Will not buy another one.

Acura offers a sufficient variety of models to suit every lifestyle (sedan, SUV, sport model, etc.). When I owned an Acura, I had the Vigor sedan model, which I absolutely loved. Their models are classically designed, and an old Acura looks just as contemporary as a new one. What I particularly appreciate is the fact that blind spots are minimized, reducing the need to stretch and crane your neck before changing lanes. Also, their upgrade and personalization options are comparable to those offered by other manufacturers of upscale automobiles. For example, on-board GPS, air conditioning, hands-off mobile phone, etc. The passenger capacity depends on the style and/or model of car selected. My Vigor sedan had standard seating capacity for two passengers in the front and three in the back.

Acura RDX has been a very dependable vehicle until recently. We started having a water leak come from behind the windshield. It took a week for the Acura dealer to figure out where the leak was coming from. Also, when I drive over any bumps, it has always made a rattling noise and its annoying! I wish that I purchased a Toyota RAV4 instead. Even so, I like the way the vehicle handles on the road and the comfort of the seats. It also has plenty of storage. I felt this vehicle was a good value as well.

I have had Acuras since 1987. Most reliable car ever had. And, when there was a problem, both dealer and Acura resolved issue to my complete satisfaction without any hesitation or reservation.

2004 MDX - Around 100,000, the radiator broke. Around 110,000, the auto transmission was toasted. $4,600 to fix. Just last week, power steering pump leaked. Who could ask more, anything more?

Our daughter has a disability but she works. She worked hard and saved her money to buy a car. She bought an Acura. Now the transmission is shot and the sad part is there is a recall for this issue but Acura will do nothing. They dont care. This is a longstanding problems with their transmission and they wont honor or support their own products. Its disgusting. This issue has been going on for years, what they do is have a car owner bring the car in to be check (you dont have any problems at that time) so now they can say Oh you used the warranty. Its disgusting nobody cares, its such a shame.Now we have to get another transmission on our own. Its wrong. If there was not a recall, we would never have even questioned it. This is a sin. Its like stealing from our daughter who has worked so hard and keeps her car in top condition. Car makers should be made to fix issues if its a known issue. Come on people. I dont even know what to say. ACURA IS NOT A GOOD COMPANY/NOR IS HONDA> You are rotten. They should be made to fix this issue as they know about it. They have 100s of complaints for this issue. Just makes me sick...

I cannot believe I paid almost $50k for an RLX, a luxury car, apparently designed by an idiot. I dont like anything about the car except perhaps the acceleration. The navigation, graphics, handling, convenient features, cup holder, radio controls, speech recognition, etc...unbelievably poor and stupid design. The safety electronics feature beeps AFTER the danger is either cleared or encountered. Slowest microprocessor that money could buy on a luxury car. Worse car of the year for the money. Acura, shame on you. You have ruined the Acura brand.

I love this car, new or used, they are great cars to own and enjoy. The Acura TSX Navi is a great family car. It has enough room for two car seats and another person in the back. It also has spacious legroom all around and expansive trunk space with enough room to haul two strollers and an army of baby items. Excellent gas mileage and beautiful colors make the Acura the perfect car for anyone. Heated seats and mirrors are fantastic in cold weather. The car was also upgraded to a moonroof. Sirius radio was also an added bonus along with navigation. From family models to sports models, Acura cars are fun to drive and luxurious enough to satisfy the pickiest person!

I was driving on the freeway at about 60 MPH, keeping up with morning traffic on US101N, when my ACURA MDX 2011 suddenly stalled. I was pressing my foot on the accelerator but it would not go faster; in fact, it started slowing down. I was able to coast off to an exit, luckily, and then the car completely stalled, and would not start back up again. The dealership, Acura of Marin happened to be right there, and I had bought the car from them, Certified used, just 5 months prior. Although the service department was really great, and my car was under warranty, I sold the car back to them at a loss. Turned out it was a faulty/defective fuel pump. They called it bad; I call it defective. I was lucky that neither my children and I who were in the car, nor anyone else got hurt at the time of incident. No warning lights ever came on. Would not buy another Acura again.

Acura has cars and SUVs. The cars range from sporty to convenient. My husband and I both drive Acura. My Integra is very spacious and comfortable. I have fit 4 people and a car seat in my Integra, and everyone had enough room to move around. There was wiggle room, enough leg space which is very important especially when traveling. I love all the features the car has. I also love how safe I feel in the car, considering I have a newborn child. My Integra is very personal. With it being a new car, I can set my phone up through Bluetooth and answer calls in the car, through the speakers, which is very important to me, be wise of work, but also safer.

I own a 2011 Acura MDX and from past few months Ive been having issues with Bluetooth, stereo and leather is already tearing apart although being used very lightly (for just about 3 1/2 years). When I reached out to Acura client relations to see if they can be of any help as the vehicle was still under warranty, they showed deaf ears to me which is a big surprise to me. I wont mind if they dont want to replace my leather, but not listening to customers and not responding is a big RED FLAG. This is not the kind of customer care I expect for a luxury car brand. I owned Infiniti and BMW in the past and Ive always had nice experience with their customer care whenever Id to deal with them for any complaints/issues. This is my first and heck yeah my last ACURA for life.

This company is known for luxury sedans and SUVs so there is no question about this companys vehicles having enough room. It is perfect if you have a family but they work if you are single as well. They have a beautiful four door car that rides very smoothly and has all of the modern features that you come to expect from a modern car. If you are wanting to have a vehicle with nice upgrades this is a good vehicle to have.

Many models to choose and I liked the way the car moved on the road because the way it drove was colorful and bright and lovely and swerve so really today I will drive to work forever. So many features of this car to deal with. It was so cool to put the windows down and ride around in the fancy car with the leather seats and carpeting to dress up the fur. Got to upgrade all elements with leather seats and heaters and sunroof and satellite radio and automatic windows and trunk space and tires. You can fit so many people in the car. It is almost like you are going to the zoo and take your whole family.

I had the experience of buying two cars from Paragon. The prices were good and the service when Kevin was there was great. I recently had a problem with another car of which I called Acura client relation and treated so bad by Katrina. Acura instead of moving forward had moved backed. Katrina was very rude and UN-professional. She stated that since I did not buy the Acura she would have not spoken to me, but when the owner was on the same call with all of us she stated she still will not speak to me. I remembered when a family members buys a car, it doesnt matter who calls. We as customers should be treated with respect just as how they would like to be treated. Acura has declined both with service and their cars. Katrina assumes she does favor for Acura customers but in reality if Acura customer never bought cars there will be no purpose for Katrina having a job. Treat customers with respect and yes, Katrina your call is monitored, but just to let you know you are the one that was very rude and UN-professional. It’s a shame that you carry the Acura name.

My wife and I bought a Certified Pre-Owned Acura from Acura of Ocean. We should have bought a Certified Piece of ** thats what we got. We have the same issue that so many other Acura Users have with the mysteriously battery. It’s amazing the common thread and no laws have been broken or a recall issued. What does this need to be insured and licensed like mortgages through the government? Is that the only way to keep organizations honest? Acura you have a common theme here you pushing luxury pieces of junk. Dont buy Acura. You want a luxury car? Buy a Mercedes. Buy Toyota. You will enjoy more luxury.

Best car for the value and cost. Maintenance free other than recommended maintenance. Would recommend for safety, value and driving experience. The workmanship put into this vehicle. Ill definitely purchase this make again.

My dashboard started cracking around the passenger side airbag. My car is garage-kept most of the time, even at work! Its obvious that this a manufacturer defect and should be replaced! In one day, I saw 4 TLs with cracked dashboards! I dont think I will buy another Acura.

I have a 2012 Acura RDX with technology package and only 24,000+ miles on the vehicle. I financed the vehicle in May of 2015 at the end of my 3 year lease and purchased Acura Care for over $2,000 should anything go wrong with vehicle to make sure it is still under warranty. Needless to say, the positive end of the battery cable became so eroded that the cable became loose and was very thin. I have kept up with the regular maintenance but for whatever reason, the battery terminal was never serviced by the technician. The car could not start and I thought the battery was dead. I purchased an after market battery and drove it to Acura dealership on Nostrand Ave in Brooklyn, NY so they could diagnose the problem. It was determined that the cables could have been eroded by environmental factors and the battery needed replacement. Acura replaced the battery since it was still under the 4 year or 50,000 miles original warranty but they stick me with the $400 replacement cost of the battery cable since it is not covered under the original warranty nor under Acura Care. I find this outrageous, since a premium vehicle should not have its cable corroded in less than 4 years. I told the Customer Service case manager that I also have a 2006 Toyota Rav 4 with under 47,000 miles and have never had any issue with the battery cable. They keep referring to environmental factors as a result of the corrosion and therefore not covered since that is not a defect in the cable itself. The car is driven in Brooklyn over 95% of the time with a few trips to CT and 2 trips to Montreal, Canada. The cost of a new premium car, Acura Care for $2000+ and now $400 for battery cable replacement for a vehicle that is not 4 years old yet. Please advise if anyone else has this issue with Acura. They should be held liable for inferior accessories.

I contacted Sons Acura in Morrow, GA. My 2011 Acura TL would not start. Unsure as to what it could be, I contacted the dealership (this is my 2nd Acura TL from this dealer). The receptionist stated that at 6:03, there was no one to assist me with a service question. I then asked for someone in sales to assist. I explained that I was stranded with a 2 months old. She stated, Oh well. She didnt know what to do. I hung up and contacted the Acura dealer in Atlanta Ed Voyles. I spoke to a Jimmy **, the service manager. He asked me questions, figured that it was my battery, gave me the number to roadside assistance and called me back to make certain I was helped. He was the best. I will no longer have my Acura TL serviced at Sons Acura 7060 Jonesboro Rd Morrow, GA 30260-2905, 770-968-5252. I will be going in to formally file a complaint.

I have 2013 Acura MDX. It was good and smooth when the mileage was about 40000-50000 but after the mileage went higher the transmission got problem, it will shake every time I tried to be from 45-50 mile per hour.

2014 acura mdx - Unusual engine noise when idling. It started in March of 2015. Took it to dealership. Was informed that it common noise to mdxs. However, when I bought this mdxs new there was not this unusual noise present. So acura has no fix for this problem. Others have reported similar noise. I believe that a class action lawsuit against acura will have to be taken for them to fix this problem.

I test drove the Sedan RLX and TLX which both have four doors, the Coupe ILX, two doors, the SUV MDX and the RDX. All of the vehicles were a very smooth drive and gas efficient. The ILX which is the compact sport car was a little small and the RLX was larger, but the TLX is the largest sedan and had quite a bit of room to maneuver in. The RDX SUV had more room than the MDX SUV, but all comparable to their competitors. You can upgrade seats, the navigation system and display. You can also upgrade the wheels with packages that are premium and a-spec. The ELS sound system is also an upgrade too.

I have a 2018 Acura RDX and its gas range display sucks. On an instance, I start from my office and it shows, I have gas range of 100 miles and after driving for less than 2 miles it shows gas left for 70 miles left. How come in driving for 2 miles I consumed gas worth of 30 miles? After driving on highway for few miles it moves up to 80 miles. How come after driving extra 5 miles I added more gas in my car? I understand it varies based on driving but how would I actually know how much gas I have in my car. It is extremely confusing and I think erroneous. Not sure how such system is considered as a better user experience by the Acura engineers. I think Acura should do a recall and fix this system for all Acura RDX owners.

Do not try to purchase a vehicle from this Dealership…. Very shady, unethical business practices!!!! I came in to purchase a vehicle for my daughter. Found her dream vehicle, took it for a test drive, made an offer on it, they accepted the offer, gave them a down payment of $1000, as per their request, received a fully executed purchase agreement signed off by David ** (Finance Mgr). My daughter wanted to finance it on her own in which they tried to get for her. After a few days I said forget it. I will just pay cash for the vehicle. I asked if I could come pick on Friday. They pushed me off until Monday. When I called on Monday they said, Let’s try for Tuesday. On Tuesday I received a call from the salesperson, who stated, oops they sold the vehicle to somebody else. How can they sell the vehicle to somebody else when I had a purchase agreement, money down on it…I immediately called the general manager, John ** and left several voicemail and written messages for him, three days in a row… Not even a courtesy call back. They still have my $1000 downpayment… Also they tried to sell me a car with 15,000 more miles on it in horrible condition, different color... Saying it would be an even trade. Not even close. Stay as far away from this place as you can. There are other reputable Acura dealers that are so much more professional and ethical and do the right things for their customers. I will be putting in a complaint with the Better Business Bureau as well as also writing a letter to the corporate office of Acura/Honda to express my opinion and our Attorney may be getting involved to seek legal recourse… I do not understand how in this day and age something like this could have happened… Nobody had an excuse for it. They just said the vehicle was sold…. Stay away!!!

I bought a 2016 MDX at Apr 2015. The car has usual new car smell. At the beginning, I thought I will disappear soon. I am wrong. I cant stay in the car without the window open for about two years. But unfortunately after two years, the smell of new car just reduced a little bit and the leather seat still gives off strong chemical odor. I can confirm because if I smell closely to the leather its just too strong. I have owned multiple cars with leather seats before. This is the first time I hit the issue. Its not typical genuine leather smell. Its unpleasant chemical smell.

When driving on a highway in a snow storm my dash lights up like crazy telling me that the Collision Mitigation and adaptive cruise control has stopped working. The voice on the warning said to turn off the engine and restart it. If this didnt help see the dealer. When I went to Pauly Acura to find out about the problem I was told that was normal. When I called Acura directly I was told to check the owners manual and basically this is normal.We bought the car for its safety features. Wouldnt you want all features to work in bad weather? I asked what Acura was doing to correct the problem and was told nothing. I asked to talk to a supervisor and the lady I talked to would not connect me. My other car has the same type of system and works perfect in bad snow storms. This TLX 2015 with 3000 miles on it is not as good as our old 2001 or 2006. If I knew that this safety system had a problem I would of bought a different car. Who reads the owners manual before they buy a new car?

Bought the Acura TL as a CPO. Good value. No real issues except for a couple of minor computer parts that needed to be replaced. Now have 127k miles on it and have owned it for 9 years. 2005 model year. Best body style... Do not like the newer ones, style wise.

Car was quality. Ranges from sporty to luxury with nearly unmatched quality. Acura is a dependable brand that offers great styles. I believe it is owned by Honda and has great motors that hold up well. You still see a lot of older models still on the road which validates that Acura is quality and very dependable. I like the integration, NSX and RSX models especially for their unique style and quality. The TL model is nice as well giving you the same look almost as a Lexus but I believe the Acura models are more appealing than Lexus personally. Acuras are easier to personalize or upgrade than most other cars. Almost all brands make parts for Acura which also helps with pricing because parts are so readily available. If you are into showing cars there are endless possibilities. Normal to average, models seat anywhere from 2 to 5 people. The RSX seats 4, the integration seats 4 and the NSX seats 2.

I had 2 issues with my 2010 CPO Acura ZDX Advance. The first was the fogging of the headlights within the warranty and the second was a gapping of the front fender liner from the cars body, resulting in a noticeable and unsightly gap. Both matters were first reported to my local dealer who advised that both matters were caused by environmental conditions, and therefore not covered under warranty. An Acura service bulletin acknowledges the fender well issue as being caused by heat, and the fix is replacement of the liner at over $350. I quickly advised Acura that I operate my vehicle IN THE ENVIRONMENT! While I purchased this vehicle used, it was a dealer car that spent its previous life on the lot in sunny California, the very climate it was designed in. After a trip to the dealership and a couple weeks back and forth with Corporate Acura, during which I advised them of each of the of the 5 Honda/Acura vehicles I had owned, they simply refused to offer any assistance, hiding behind their ridiculous environment position. CPO vehicles are sought precisely for the warranty, which has proven to be of less value than the paper on which it was written.I have been a huge Acura/Honda fan over the past 27 years, but I clearly have higher expectations than Acura has in their own products. The ZDX was originally touted as their flagship vehicle, which clearly should be able to stand up to usual weather, at least within the warranty period! To fail in that regard is simply a failure of materials and a failure that is unrelated to the customers use of the product. In the end, the local dealership (from where I did not buy the car) offered to provide the labor for buffing the headlights when I paid for the $30 kit, which I did. Bottom line: CORPORATE ACURA DOES NOT STAND BEHIND THEIR CERTIFIED PRE-OWNED WARRANTY....BUYER BEWARE!

You would think an auto maker, who endangered the well being of my 2 year old daughter, would be quick to correct the problem of a defect on one of their cars. I took my daughter to the park on a hot day. When we were about to leave, I unlocked all the car doors as usual by placing my hand through the door handle. I opened the back door, placed the bag with my keys on the floor, buckled my daughter in her car seat, closed the door, and went to open the drivers door. All the doors were mysteriously locked. All the doors were unlocked, how could they just lock themselves? Also, with the 2013 Acura RDX, you cannot lock the door with the key fob in the car. I of course began to panic and a maintenance man broke the small window on the side so I could get my daughter out. Upset, I drove to Center Acura even though it was late in the day. They told me it was too late to check my car, but could look at it next Saturday. I asked how this could have happened and nobody knew. It was almost like nobody believed me. This is a pretty serious defect and I at least thought they could help me out with the cost of the window. Nope, I received a quote for $708 ($228 for the window and $480 for the labor). I then called later to ask if they charge to diagnose the problem. It was $160 just to look at it. Called the Corporation and they basically said it was up to the dealer. I cannot worry about the safety of my children so I am looking elsewhere for a car. BTW, that same window will be fixed for $270.

Experienced total steering failure. Extremely dangerous, apparently a more wide scale problem and they don’t seem to care people could die. Upwards of $3500 to get it fixed! This is on a 4 year old upscale vehicle (Acura TL). This dealer (Hertrich Acura) especially does not care after purchasing 6 cars among me and family. Car was impeccably maintained but if you don’t service the vehicle at their overpriced garage you can forget it. It does have a 109k miles on it but that’s a break in period for other upscale brands! Stay away!

I love Acura RDX. This model is the best performance driving car Ive ever had. I can speed the driving on any street and still feel very comfort while Im driving. The appearance and features are wonderful to use, this model has high technology advanced system to synchronized with wifi systems while youre driving and most newest systems are updated. Plus, I like the passenger capacity for this vehicle. I can take a passenger in a comfortable setting and also I can load up any packages and easy organize in so many spaces available at the back. I also like the upgrade and personalization option on this vehicle. It has a easy process setup even I can do it by myself without any professional help. Always alert me with a latest upgrade to need.

I own a 2013 Acura RDX AWD tech everything about is perfect. Great power, great gas mileage, comfort and reliability. All the technology it has is endless. Anybody I’ve talked to who owns this car loves it. I look forward to getting in every time. The leather and fit and finish is as good as it gets.

I bought a new 1991 Acura Integra LS on 7 Dec. 1991. With the purchase, I received several warranties. One of the warranties included the free replacement of a 2nd muffler. I have been a loyal customer of McConnell Acura for 20+ years. I took my car in for service on 17 July and asked the advisor to check the engine because the car was difficult to start. I also asked the advisor to check the AC and muffler. The technician found faulty spark plugs and a clogged PVC hose and valve. They also wanted to retrofit my AC from R12 to R134A. The car is in good shape, so I agreed. The advisor did not mention anything about the muffler. When I picked my vehicle up and paid the invoice, I asked the advisor if there was a replacement warranty on a 2nd muffler. She stated that she had asked her management and there was a replacement warranty on the older vehicles. I called McConnell Acura on 24 July 2012 to schedule an appointment to have my muffler checked. I spoke with another advisor. She scheduled my appointment for 27 July 2012 at 10am. When I arrived on 27 July, the Acura service advisor called the Honda service advisor and based on their conversation, she told me that the muffler replacement warranty covered rust and leaks in the muffler. I gave her the key and went to the waiting area. After about 30 minutes, the advisor came and told me that I did not need a muffler. There were no leaks or rust. I asked again when I reached the counter and she confirmed that there were no rust or leaks. I asked for a printout and left.I was skeptical of McConnell Acuras determination because I felt I was being ignored and dismissed. So, the afternoon of 27 July 2012, I went to another auto shop and took pictures of my muffler that shows rust, deterioration and a hole. I am only asking McConnell Acura to honor a warranty agreement that was made almost 21 years ago when I bought the vehicle.

2012 Acura TSX Power Steering System - On Thursday, I was driving back to work from my lunch break when suddenly as I was coming around a turn my steering wheel locked up and I immediately went into panic mode and could barely drive my car. I immediately tried to pull over and the Check Power Steering system light came on. I turned my car off and then back on and drove 500 feet back to work since the light went off. After work, I drove to the gym about 5 miles away and as I was driving again, it locked again. I brought it over to the Meineke next to the gym and had him keep it overnight to look at it in the morning. After he inspected it the next day and drove it, he said there was nothing wrong wear and tear wise on the car that he could see and to bring it to Acura. I brought it over the Acura in East Brunswick and told them my safety concern and did not want to drive this vehicle that clearly has something wrong with it that is out of my control. 3 hours later, I get a call saying that my power system steering wire went and I need a whole new system for around 1200. My car is 4 years old with 60,000 miles on it. After speaking with him and getting a price he told me that they would give me a rental car for free and that at any second the power steering system could go while I was driving. This is obviously a huge safety concern, there was no warning whatsoever and I was driving while my steering wheel locked up on me in a very busy area. I talked to numerous mechanics that said that that should not be happening whatsoever to a newer car with that amount of miles on it and it must be some type of defect. I decided to file a case with Acura because I do not feel like I am liable for this defect in their car. BTW I am still leasing and my warranty was up at 50,000 miles. When I went to Acura later that day to pick up my things and receive my rental car, they refused to give me one. I asked to speak with the manager and he said he needed to confirm with corporate Acura who I filed a case with to see if they will give me a rental. Well the next day they called and said that Acura said I did not deserve a rental car since I do not get my service done there. So I called corporate Acura and they were closed and called back the dealership and asked who they spoke to and the rep said that the manager had a personal number. I have not been to work in three days, was told I would know something yesterday, but the manager was off yesterday and now I am told tomorrow a case manager will come look at my car. This is unbelievable. I am refused a rental car after paying my monthly payment for this car for the past 4 years, I was driving an UNSAFE car that has some type of defect, and I am getting false information from the dealership and treated poorly and when I went to the dealership yesterday to get my EZ pass out of the car, it was unlocked and no one even looked twice at me that I could have been just going into to some random persons car. I am looking into an attorney if they do not cover this in full.

Love my Acura RDX. Acura has great customer service and I have not had any issues with it since I bought it. Its reliable and stylish with features I love. I will definitely be buying another Acura when I decide to buy another vehicle. I love the backup camera. The technology package is amazing. I like having a built in gps. I like the driver one and driver two settings so the car is always set for my favorites when it recognizes my key. The gas mileage could be a little better though.

Dealership totaled my car while in for repair and tried to hide it, they tried to pay me off not to leave reviews. 9/5/17 I received a call from the service department saying my car was involved in an incident at the shop that they had found that morning. I was told that they were unsure the extent of the damage at that time. I sent my mom down to get important papers out of my glove box as I was unable to get there. When she arrived, she found someone still working on the car and she opened the glove box to it full of water rushing out like a fish tank being dumped over. The next day I went down to the dealership to see my car myself and speak to management. We met with George who promised to bend over backwards to help me.I was continually pushed aside and treated like I was a nuisance. Once their insurance finally claimed it a total loss (over a week later) I then was left to do all the work, I had to fight for 104 days to get my car paid off. This was daily calls and emails and hundreds of hours of work. When it came time to get me into a new vehicle I was shuttled back and forth between salesmen (who were all friendly but couldnt help) and the 2012 that was comparable to my MDX was sold before I could get there to see it the next morning. I was hopeful theyd cut me a great deal on a replacement vehicle for all Id been through but alas all I got was a lousy $1000 off the price (something anyone could haggle down) and still paid over blue book, and 15% off floor mats and I had to pay for moldings to be put on to cover all the scratches on the passenger side. To get the $1000 off I had to fight for $250 of it and was told by Gene **, Fine if its a fight over $250 Ill do it just to get you done and out of here. He was incredibly rude to me and honestly I shouldnt have proceeded with the purchase of the new car especially since the only viable option was a 2015 MDX that now costs me an extra $150 per month and I had to start payments all over again.Once my car was paid I reached out to the dealership to try to work out some compensation for my time and losses like new tags, paying double insurance while I fought to get my car paid off, and interest accrued during that time. I sent a certified letter to George, and Gene called me in return, I asked to hear from George who refused to contact me and I never heard from again. I then put a complaint in with the BBB because I was receiving no response. George blank told the BBB they bent over backwards to help me and there was nothing more they could do.I then contacted Acura corporate directly (who were wonderful by the way) and they couldnt believe how I had been treated and they tried to help me. They arranged a call with the dealership which was between me, Acura and Gene. Gene again was not very friendly in his tone and took no responsibility for what had happened. His apology is, We are sorry this happened, and that WEVE had to deal with this. He finally offered me some compensation for my loses. $1000 with the stipulation that I leave no negative reviews and do not discuss the dealership negatively. And 3 years free oil changes (no way would I bring my car back to them).I refused his offer because I believe people need to know that while I was fighting the insurance I found out from their own tech and from their incident report I had to collect, MY CAR WAS ACTUALLY TOTALED 4 DAYS PRIOR TO THEM CONTACTING ME AND THEY TRIED TO HIDE IT!! Ive collected thorough documentation on all the events that occurred, and it is now my mission to warn people about this dealerships poor business practices. There are good people that work there that if they could have would have helped me more; these people are Bob **, Chris ** and Matt in sales.

Very displeased for how Acura does not stand by their product and does not value a repeating customer. I have purchased 4 Acuras in the last 10 years and am sad to say I will not purchase another. In 2010 I bought a 2009 Acura TL and here recently in the past year I have had issues with the rubber seals around all the windows, windshield and around all moldings on the outside of the car. I have explained to the dealership and a customer care manager at Acura Care services what my issues are and that my car is garage kept away from all natural elements. The window moldings have completely melted away leaving an inch gap between the door frame and window on all doors which allows water to fall freely within the door. Also cold/hot air flows into the car due to this so having the air turned on high in either condition is a must.When Acura Care was contacted and a case was opened I was advised due to the cars age they will not help at all. I asked if the pictures that were taken at the dealership were looked at. They replied that no pictures were seen or sent by dealership but the decision has been made. They will not be able to do anything for me. I again said that it isnt like I have been tampering with the seals or weather stripping but it is literally melting away to the touch and flying off the car as I am driving, again no concern was shown by the Acura Care Case Manager. Again I have purchased 4 Acura cars but WILL NOT BE DOING SO AGAIN EVER. VERY DISSATISFIED AND SAD TO KNOW THAT ACURA DOES NOT STAND BY THEIR PRODUCT! I have a 98 Ford F-150 that stays in the TEXAS heat 365 days of the year and have never experienced this or anything near this on it. Yes it is a 09 but just barely has over 100k miles on it and is garage kept. Product is faulty and ACURA knows that is why they dont stand by their product or value true customers.

In November 2018, we purchased a used certified 2018 Acura MDX Advanced (w/ 6K miles). This beautiful MDX was equipped with every bell and whistle imaginable. From November 2018 to May 2019, this vehicle performed perfectly. This is until last week when I took it in for required maintenance, a recall fix and a software update. Now, every time I stop at a traffic light or stop sign, the idle engine stop/start feature kicks in and its ANNOYING as hell. At a stop, you feel the engine idle down and then when I press the accelerator the engine does a hard restart. I thought something serious was wrong with the car. This is NOT a subtle stop and restart, its very pronounced and noticeable. I immediately complained to the dealership service manager. They said it was performing as expected. Furthermore, they instructed me to push the activation button to turn feature on and off each time I drive it. I never had to do this before last week. In fact, I told him that when I test drove this MDX, I would have been hesitant to purchase as this feels like an irregularity with the car. I asked them to reverse the software update and they would not. IMO, if this had been occurring in the 7 months prior, then it was discreet and barely noticeable; not now!! I am just sick about this. Warning to others... Google this issue because there are many complaints about it. How can this be economical saving me gas money... Always restarting the vehicle? I am going to wear out the electronic starter. I am so angry.

My 2011 Accura MDXs GPS system is often inaccurate, provides misleading direction, and is a logically inferior product. Since purchase, my GPS has often taken me on wild chases in the wrong direction, gives misleading information as to the actual direction of the destination, and continues to offer business address options for businesses which have closed more than 8 years ago, despite the fact that a 2012 mapping system was purportedly installed in my vehicle just last year. Everything else on the vehicle is great, but the GPS, because of the foregoing is virtually worthless. Yes, 60% of the time it works well, but that is not enough to trust when accuracy is important. In addition, there is no one to whom one can complain at Accura since there seems to be a stone wall between the manufacturer and its customers. The dealership knows little and offers little on this issue, except to replace the bad map with an equally bad one.

My family has been a loyal Honda customer for 30+ years and 6+ Honda cars. Weve loved their reliability and dependability. That being said, it is unfortunate that I have had a negative experience with most my recent vehicle. I drive a certified pre-owned 2012 Acura TL Tech Package, which I purchased in 2014. Since the purchase, the car has driven very well, showing no indication of any issues. Though I purchased this vehicle in a metroplex, I live in a rural area. I drive 60 miles round-trip to and from work. Last Wednesday, while driving on a rural highway between offices, the car lost all power without any warning traveling at 75mph. The RPM dial went crazy, and then the check engine lights flickered (check charge system, check ABS, check VSA). Luckily, I was able to pull over to the shoulder. I let it run, hoping it would stay on until I could get assistance. After about 5 minutes, it shut down completely. I was stranded in between 2 small towns on a rural highway with spotty cell phone coverage plus the inconvenience of missing work. I could not restart the car—absolutely no lights came on. Thankfully, I was able to contact a tow service to tow the car back to my house (28 miles away). I assumed the battery was the issue and replaced it, which worked for 5 minutes before it was completely drained. I live 350 miles from the nearest Acura dealer, so I had to tow it there. When I got it to Acura on Saturday, they ran diagnostics on the car and determined it was a faulty alternator, covered by my extended warranty and fixed the problem. My main concern with this situation is that there was no warning whatsoever to alert me of a problem. Had I been alerted, I would have acted proactively to prevent this from occurring, especially since I live so far from a dealer. I can only imagine how much worse this could have been had it happened in the middle of the night in this rural area, or if this happened on a 5-lane highway in a big city during the morning or evening commute.When I mentioned the lack of warning to the Acura service guy, he said, “Sometimes there is no warning on these things.” That is a problem. There should always be some form of warning before a relatively new vehicle is malfunctioning. Acura needs to determine why their vehicles are not warning the drivers of potential repairs for the safety of its drivers and all other drivers.

The brakes in my brand new RDX have been squeaking since about a month into owning the car. It started happening when the weather got cold. The dealer replaced the rotors and brake pads but the noise is still there. Now Im told by the dealer and Acura Corporate that theres nothing they can do. What? How can that be? This is a $50,000 car and it sounds like a NYC Bus or an old beat up car. Its embarrassing. Apparently this has been an issue for a couple of years and had I known it I would NEVER have bought this car. How do you tell people who spend so much money that you cant fix squeaky brakes! Shame on Acura.

Upon purchasing my 2015 Acura TLX, I was not told that Acura and Apple iPhones do not play nice with each other. At the time I had an iPhone 5S and now have an iPhone 8 and neither work with my cars hands-free dialing. I have carefully entered contact names and voice tags into my speed dial list but when I speak the name John **, up comes a list of names starting with Mary **. Acura offers no fix. Quite the deal from a so-called luxury care.

I am a huge fan of Acura as well as Samsung and anything about cars and electronics intrigues me. I own a TSX ACURA year of 2010, I am greatly in love with it. Acura has a nice sleek look that make it different from other cars on the road today in 2016. The best part about it that it is luxury but not too expensive, great running car and very dependable. Plus you can fit one person in your front seat and 3 in the back with enough seat belts for everyone. I like factory items on an Acura to keep it classy, however, I did spice up my TSX up with some custom wheels, black and chrome. They go great with the car and makes it look like a combination of sport and luxury. However, I have had an issue with the navigation system draining too much battery causing my battery to go dead frequently.

TL I just bought a few days ago, but when I drive home the next day was found to have oil and water fluid drop on the ground. The problem; How do you sell defective car to me, it makes me very angry. I work busy, but also the release time to service with you pull, a push, everyone wants to escape. How to dont hide when pay.

This is my first time owning an Acura. My experience with it is a positive one. I love the all the features of the Acura, I enjoy driving my newly purchased vehicle. This vehicle is a luxury suv. It has navigation, XM radio activation, a sunroof, an awesome back up camera, and other amazing features that cater to the drivers need. But I would love for my suv to have a hatch that is motion sensored on the bottom of the car though, so that I can open to back hands free.

I leased a 2016 RDX in March. The first few days of driving I noticed a vibrating sound under the hood near the passenger side. I took my car back to the dealer in Santa Monica and was told it happens on these cars. Its the brake pump adjusting. The agent told me he tested other 2016 RDXs and he heard the noise. Well it continued. I took it back the following week and I drove around with a service agent and of course I could not replicate the noise. It only happens occasionally but its very irritating! I was told unless they hear it when driving the car there is nothing they can do. I had a 2104 RDx I loved, Im starting to hate this car.

I purchase an Acura RDX 2017 in Dec. 2016. There is a whining sound when I drive around 60 km/hr. This is quite annoying especially since this the average speed when driving in residential areas. No one seems to know the cause of this sound. Has anyone else experienced this annoying sound. Acura will not give me a replacement vehicle and I only have 588 km on this car.

I will keep this short. We have owned 6 different Hondas and Acuras and this will be our last! We bought this 2019 RDX in October 2018 and the brakes have been squeaking loud since day 2. We have taken it into two different Acura service centers to get it fixed three different times since Dec 2018 and we hear the same thing every time “it is a known issue that Acura engineering is working.” How long does it take to fix this without a recall? Where is the buyback for this annoying and unsafe condition? nowhere to be found.A call to Acura customer service gets you the same place. After waiting two weeks for my case manager to really look into the issue, I was told to take the car back to the same service center so someone can look at it? I thought it was a known issue? I thought it was with Acura engineering? Oh wait, it is. The service center will change out the brakes and rotors but that does not fix the issue just wastes time and effort. Until Acura figures out how to treat customers right and work real issues with criticality, do them a favor and treat them like the brand they are...buy a Kia. At least it will be cheaper and still squeak.

Just leased a 2019 Acura MDX Sport hybrid Technology. I am in love with it. The Active Damper suspension works amazing. Had a 2018 RDX Advance and the ride was not smooth at all. This MDX Hybrid just rides wonderful. I am getting 26MPG regularly, and I am not a light footed driver. While the infotainment is outdated - it sounds like it works better than the new system in the RDX. There needs to be LESS road noise Acura, and the interior dash and other surfaces need to be more luxurious, but overall this SUV is GREAT.

I purchased a 2015 Acura TLX Oct 2015. Day 1 of picking up the car it had a rattling noise in the speaker. I reported it to John Eagle where I purchased it and brought it back for service. Since then I have brought the car back 7 times to the dealership and they have not been able to fix. They will not replace the speakers or anything in the sound system. I have the car volume on a level of 3 and it still make that noise. If I turn the volume up higher you can hear the knocking noise from outside the car. The dealership finally had an Acura District Manager come out on 7/8/15 and know they are saying that they cannot fix the problem and there is no fix for the problem. They kept saying it is indicative of the type of car. The guy I am working at Acura corporate said he will get back to me which means I have to call him 3 or more time to get a response. The dealership admits that there is an engineering problem with the TLX but there is no resolution for it. If anyone has any advice or how to remedy the issue please let me know. Very frustrated that I worked very hard to get a luxury car and realize that I got better service when I had Ford, Subaru and a Honda. This my seventh leased vehicle, 4 Hondas leased and they are going to lose a customer that has had great history. So upset with the situation.

Called Acura when I got flat tire this morning. It is now 3 hours later they just arrived. There was no spare in car. No Acura emergency service like other brands such as Mercedes and Lexus. Very little help for person who does not know how to handle the problem. We own three Acuras. Never again will I buy one. With Mercedes or Lexus you call and they come get you and car. They repair. None of this arguing for a tow truck. No need for a million explanations. They just lost my family’s business. What a shame.

I have a 2016 RDX. Great car. Drives well. Nice features. But really awful tech that reminds me almost every day that Acura has not been able to fix the multiple IT problems in over a year. Bluetooth will not connect correctly. Car will attempt to make calls (to my phone) intermittently. Goes to mute when all screens and audio become non-functional... Overall, I would choose a different brand as IT is so integral to the function of a car now, and Acura has completely failed in my case.

Purchased new from Acura dealer, a 2014 MDX. At 22,000 miles noticed annoying chirping noise. After second time to dealer, they advised noise is from fuel pump and characteristic of vehicle & similar to other MDX. The loaners I have driven do not have this noise nor did mine for first 22,000 miles. I paid $50,000 for this vehicle, which is my fourth MDX. Unless Acura changes their response and fixes this noise, it will be my last. Who pays this amount of money to listen to irritating noise caused by fuel pump? Acura appears to be company driven by cost not customer relations! Where in the past I recommended to friends to consider an MDX, I now advise them of my unresolved issue. Those that ride with me ask what the noise is and wonder why I do not have dealer repair. They are dumbfounded that Acura considers this noise acceptable.

New car but I love it! The ride is smooth and comfortable. Gas mileage is good. I have had the car for a little over a month. It has a luxurious feel and ride. I only have positive things to say about the Acura.

Its high class. Not a lot of work needs to be done because of the quality of the car itself. It offers Integra which I had myself. Then you have the sort ILX and MDX. Its a lot of sporty type cars with smaller engines to save games. It has different models. For example the base model is like an normal car, maybe power windows and a standard stereo. Then you have the different packages to go along with the car. It goes like any other car that a person would buy. Basic and then upper class and then the middle affordable one. It depends what you can buy on your budget. But if you are looking for space these cars are probably not the ones you are looking for. Maybe good for two or four people. But if you are looking to have more than four, dont even think about adding another person inside.

Almost all sensors started to give trouble and the car froze on highway. Had to get it towed to Acura Service. Apparently, it was due to a bad Alternator that stopped charging the battery and that in turn froze all electrical systems like ABS, AWD, Power Steering etc. Alternator location is poorly designed - I was told an oil leak on the Alternator was the issue. It costed me $3000. After getting it fixed, I had the sensor trouble within 3 months again! Will never buy or recommend Acura to anyone again.

I got RDX 2018 model. I mainly tells what this lacks compare to other non-suv models. I expected decent options when I say word Acura or luxurious model. Rear passenger leg room is so small, my old Toyota Camry got much larger leg space. Acura provided two 12 v chargers. Guess what, they are cigarette lighting chargers. If any passenger want to charge their phone, they need to buy compatible charger. What a life! No power windows for passengers. No telescopic steering wheel, means no adjustments. Now, good things about this one, smooth transmission ride, power steering control, vehicle stability, and its sleek look and design suggestion, compare option from similar vehicle class and buy!

I leased a new 2018 Acura ILX, with 20 miles on the car. Drove home, and fitting and finish is below average at best. No spare tires, very cheap. After 2 weeks. the fuel gauge is still at full level, added a tank full of gas, well, it still shows full :-), contacted Acura client service, they suggest to tow the car to dealer for repair, called dealer, told to local Honda dealer for help? Dont lease Acura ILX like me, because I have to drive around to dealer, waste all the miles and plus the time to get a new car fixed. The car is louder, rough at low speed and they want 30000 dollars for it. Is this what Acura has become?

Acura has lots of options, example: leather, sunroof, power windows and doors, variety, pleasing, very time consuming, aim to meet my needs and desires. The car has sleek design, fuel efficient, economical, attractive and amazing color choices. Very friendly and aimed to meet my needs as well as my desires. Also, I was able to choose if it had a sunroof or spoiler or power windows, power locks, gas mileage, two door, four door, anti-lock brakes and also many color options. But, my car has very minimal storage capacity. Glove box was on the smaller side than I prefer. The two-door model was very lax in back seat room.

Looking at all of the reviews that preceded the one I am writing, I think the problem is that Honda Corp. has allowed itself to become Americanized. The service culture of North America has increasingly taken over the company and it is behaving more like a GM, FORD or Chrysler. The pedantic, customer-oriented style of Japan has slowly been wrung out of Honda North America.My Acura 2008 MDX which I purchased as a certified model in late 2011 has been a basket of problems. Poor shocks (which they wont acknowledge), tire replacement after just 25,000 miles, a GPS system that needed to be replaced, battery that failed quite conveniently after its warranty expired, a power tailgate that didnt operate properly, a failure of a relay that affected the Air Conditioning are just a few of the problems. The ride on my MDX is very rough and I cant figure out why. Most have been taken cover under the warranty - but its a pain to keep going into the shop. I thought the whole idea buying a premium SUV was that as long as you did the regular maintenance, this type of thing wasnt supposed to happen. This is certainly the case with Mercedes E350 that I own and my previous Lexus RX 350 (which was a fantastic vehicle). The service culture at the dealerships is okay but it feels more like a Ford dealership than a Lexus or Mercedes dealership. The other day, their shuttle driver forgot that my son had been waiting for 45 minutes for a lift home and he ended up having to get home on his own. It was an innocent mistake but the problem was indicative of some structural problems. Again, this is okay for a middle value car but for a company that is holding itself out as a premium company, its not acceptable. Its unlikely Ill buy an Acura again. Ill go back to Lexus where frankly the product and after market service was just a league above. To put in airline terms, Acura feels like premium economy not business class. I dont know if anyone at Acura reads these reviews, but someone should start paying attention. There is a lot of competition out there. Finally, the weird thing is that whenever I send my car in for servicing, I get assailed for customer feedback. Yet when I sent an email on this, there was still no response. Hopefully, our reviews are taken seriously by someone who has some influence within Acura.

The Acura car works well with great quality including technology and runs fast. It has a lot more experience and it is also expensive, but its worth it. The appearance is amazing and they run in different colors. And dont get me started with the features. Theyre really creative!!! Their upgrade and personalization options are okay. However, I feel this is not their best decision or choice but they can do much better. But basically, great quality and compansive. The passenger seat feels just right. Its very comfortable and I feel secure right in place. Good job.

2007 mdx - I have 2 acuras and love both but will never buy another. Transmission error light came on at 90500 miles. So i brought it to Oxmore Acura in Louisville. They did a test and showed me a report that the PCM failed and stated it had to be replaced because the car could stop running. I paid the $900 and they replaced it. After it is replaced they tell me i need to replace the 3rd gear pressure switch. I said I thought the problem was the PCM since the reason I came in was I wanted the transmission issue corrected. Turns out the FAIL wasnt because of any transmission problem but a recommend change because the car was 7 years old. I feel like that was a fraud. Will never step in a Acura dealership again.

Absolutely terrible experience at Mission Viejo Acura. I was told that I can do all the paperwork for a lease online/remotely and only after they ran my credit did they tell me and my co-signer (who lives 400 miles away) that we would have to come into the dealership to sign the paperwork and take delivery. This during a pandemic where every dealership delivers cars to peoples homes. I dont understand the ridiculousness of this experience. How is this okay???

On June 8, 2012, I took my car into Acura of Milford, CT for an oil change and check the AC which was not working properly. All was done or so I thought to thetune of $304.52. I brought the car home and after a few days, my grandson, who is going to school for mechanics, said my car was leaking oil. He checked it out in my garage and found that the oil drain plug was stripped and that it did not tighten properly and needed replacing. This should have been caught by the mechanics at the Acura dealership. This cars previous owner always used the dealership when anything had to be done and I have followed in her footsteps taking the car to be serviced there also. I am indeed dissatisfied and will think about taking my car for an oil change next time I need it. On top of this, I was never told the oil drain plug was stripped. If I had been told, it could have been replaced.

Acura has a few varieties but I only like a couple. I like the EX and LX models. I also like the 95 body style but it is very hard to find. It is my dream style of car. The features are good. The Sirius radio is a plus. Also the ability to see while backing up comes in handy on long nights. I love the interior because it is easy to keep clean and keep up the blue tooth connect is also a plus. The upgrades are cool. The capacity is well suited for the family of 4 that I have. The trunk space is actually bigger than it looks from the outside. It is very convenient on long trips to Texas and other places.

I have a 2010 Acura CSX. Couple years ago, we saw some white spots on top panel and back door panel. This year I found spots become very big, and much more white spots showed. I went to dealer at Ottawa Camco Acura, and I was told there are many cars with paint issue. Acura manufacturer reduce paint thickness to save cost. Very thin layer of coat was slowly disappear. The quote to repair panels are over 1800$. I went to other body shop, and I was told repair fee is around 900$. I called Acura customer service, and I was told the paint issue is normal. I was told Acura will equally split repair cost with me. I think it is totally quality issue, and Acura should pay all cost. Acura is a prime car, and service fee is super high. I bought Acura car, because I thought Acura is a high quality car. But I am very disappointed. I think I made mistake to buy a car from Acura.

The dealership had multiple cars available in their inventory ranging from the different models, colors, years, and new and used vehicles available. I really enjoy the upgrades that come standard in all Acura Vehicles which led me to the purchase of my new vehicle as well. Each model comes basic with navigation, leather seats, and sunroof. Overall I feel like there could be more leg room added to the back seats of the vehicles. However they are comfortable and provide a sense of security and luxury.

I purchased my 2006 Acura TL on 7/13/12. When I purchased my vehicle, I was told some issues were fixed with it regarding brakes and computer. I was told everything was fixed. I was also told by Rich that the salesperson would show me how to use my navigation and pair my phone to my car via bluetooth. As far as the bluetooth issue, the salesperson tried to help me pair it to the car. But the bluetooth asked for a code that the original owner setup and no one knew it. They said they would try to contact the original owner. I have been waiting since I purchased the vehicle. Today, I spoke to Rich in person about my issue (who has not returned any of my phone calls) who is the sales manager and he told me in a rude way, I am not fixing it. I spent over $2,000 in that car to get the lights off and that is your problem, not mine. And he said this after I told him the vehicle was advertised that it has bluetooth and I wanted it fixed. I told him I was going to make a complaint and he said that isnt going to do anything. As far as the check engine light issue, that car has been to Acura three times within the past three weeks. The last time, I dropped it off which was the 3rd time on approximately around 6/28/12 to fix the engine light issue and to do an alignment. I was then told the light has something to do with the computer and the brakes which I was promised was fixed before I bought the car. They gave me a loaner and I was told it should only take about 2 or 3 days. Then, I was promised that car would be done on 7/5/12 and it still wasnt. And when I picked it up today on 7/9/12, I have different lights on and my VSA (Vehicle Stability Assist) lights are on and are not working. The salesperson apologized and said he would get with the service manager Carl who I spoke to multiple times and made promise when my car would be finished and was not. Right now, I am very disappointed on how a luxury dealer treats their customers and not take ownership of their issues. I want my car fixed without waiting a week and my bluetooth unlocked.

We bought a certified pre-owned 2019 MDX hyrbid in June 2021, and it is a lemon. Weve had four breakdowns in less than 2,000 miles worth of driving time, all involving components of the car that should not break down in a vehicle that has less than 30,000 miles on it. The car has been in the shop over 40% of the time weve owned it, and we cannot use it for the thing we bought it for - long family road trips - because it breaks down once every couple of weeks.On top of that, Acuras customer service has been an absolute nightmare to deal with. They do not respond to any written communications and make it as difficult as possible to try to resolve your issue. We still have not been compensated for the substantial out of pocket expenses we suffered from the first breakdown in July, which was a life-threatening incident that stranded my family away from home for a day.I bought this car because Acura supposedly has a reputation for great cars and great service. This experience has exposed both of those ideas as lies. Stay far, far away.

I highly recommend this brand for many different reasons. They have wide selection of models as well as colors and has a lot of wonderful features from DVD to CD player to choose from. The styles are one of a kind. There are many wonderful exterior colors and the interior comes in leather or your basic interior. You can upgrade your vehicle but it will cost. If you dont like the features on the inside of the car you can have it changed to fit your personal needs and style. This brand of car has plenty of room for family and friends. I know that is definitely a plus.

Whether youre looking for a car with speed and lots of power or a family car, Acura has what you are looking for. They have any variety you could think of - minivans, compact cars, coupes, SUV. They include navigation systems, internal and outer cameras so you know you have a safe distance from others. You can personalize and add more options to your car such as style, color, extras included. They also have a lot of options for the right car for you. Whether you need lots of space or just a little, they have it all. I have 3 kids so I needed something with lots of space and I found exactly what I was looking for. Love these cars. Very stylish and safe family cars. Very minimal to no problems. Would highly recommend.

For a first time buyer I find it reliable and luxurious compared to other I tested drive. At first I must admit I was a bit hesitant on purchases because, originally my first two choices were BMW or a Chrysler. I test drive them both, the BMW was M3. Was enjoyable but it was missing something and Chrysler I thought would eat up a lot more gas and less comfortable. So when my last option I was hesitant but when I tested it. I felt right there this was it the one I would buy. Beautiful interior design but it could be a bit more glamorous. Its not as nice as a BMW but its great for a first time buyer. Somewhat roomy depending on size and weight of individual. I do unfortunately have a friend is a bit heavyset who seats in the passenger seat to have more room but even pushing back seat is not enough, so it would be nice to have more legroom for heavyset people.The stereo is wonderful and car floats as if I am flying. Very spacious whether going shopping or traveling out of town. Its very roomy for luggage or my purchases. Im also have many envious friends who want my car because of the comfort it has compare to theirs. The air conditioner and heater are wonderful. Not to mention the stereo to plug in your phone or MP3 are topnotch compared to other models. But one of the best would be GPS which is one best feature in the car.

2008 Acura TL - Worst vehicle I have ever owned. Acura does not stand by their product. Purchased new and dealer maintained. It has cost me thousands of dollars in repairs. Major wiring issue early on not covered by warranty. Accelerator pedal pump system went out 200 miles past warranty, called Acura hoping they would cover it in good faith but they could not care less. Now the transmission is really clunky. I have had so many problems with this car. Afraid every time I drive it something will go wrong. My 99 Ford Explorer with 182K mile has never had any issues. It hogs gas but is way cheaper than Acura repairs.

2012 Acura TL Power steering fails. From the airbag recall to the transmission recall I can handle. Now the fact that my power steering suddenly seizes and leaves me in the middle of an intersection with a non functional vehicle I cannot handle. The answer? Pay to have the EPS replaced. Now, going on blogs this is a COMMON issue and should be a recall warranty issue! Not self pay. Someone is going to die until Acura/Honda notices. Its not right. I have been a Honda or Acura owner for years. I will tell you, this will be my last. It is dangerous and someone will die then they might listen.

We have an 03 MDX with 130,000 miles. We have already had trans replaced a little over a yr ago and last night it went out again. No warning signs, nothing. Driving 35 mph and the tachometer went to 4500rpm and we coasted to a stop. I did see the D5 light on dash, that tells us which gear car is in, was flashing. We simply can not afford to fix this again. We will never buy Acura again, and will tell all our friends to stay away from them. Even if I do find the means to fix it, it will go up for sale immediately, and I will be looking at Chevrolet for replacement vehicle.

The transmission broke on my Acura TLX and the cost of replacement is $8400! This car has a long history of transmissions problems and recalls. The dealer so called fixed the issue of the transmission with very minimal work under warranty then 10000 miles later, new problems came up after warranty expired and now the dealer is saying it needs complete replacement. Now I am stuck with a $8400 bill. I will never buy any Acura car again. Acura does not stand by their product or do the right thing by the customer! The top people making decisions at this organization are ruthless and have no loyalty to their customers.

I left my Canadian 2001 Acura 3.2TL at AutoWest Acura of Stevens Creek for a recall check up on the automatic transmission overheating problem on 1/30/2012. I communicated with Sarah from Canada Acura client services and she said that AutoWest Acura of Stevens Creek just needs to give her a call and shell provide the procedures necessary to perform the recall. Jaime from AutoWest Stevens Creek, on the other hand, left me a voicemail yesterday at 6:42 pm saying that his service manager needs to do more research on my car before working on it and that the last Canadian car that was brought in about a year ago sat there for 3-4 months, almost 5 months, and he implied that I might not want to wait that long to get the required service from them.Quoting their recall letter, What is the problem? Certain operating conditions can result in heat build-up in the transmission second gear set on certain 2000-2003 vehicles. This could result in gear tooth chipping or, in very rare cases, gear breakage. Gear failure could result in transmission lock-up and a crash could occur without warning. In most cases, abnormal transmission noise will indicate a problem.I refuse to accept the fact that they are showing absolutely no urgency in having this defect remedied. It is ridiculously that a dealership who sells Acura cars could not locate the necessary documents to prove that this recall exists. I literally had to make all the calls and walk the service advisor through their own company website as if it was their first time seeing recalls. Even then, Jaime insisted that the recall letter on Acuras website was not enough information.Who dares buy an Acura now?

Acura RDX - comfortable cushy drive; somewhat slow acceleration; blindspot on passenger side more noticeable than previous owned vehicle. Window design needs to be improved. Averages 21-22 mpg city driving, 26-27 mpg highway.

The Acura CL is the most reliable car I have ever owned. The only thing that goes wrong is the normal wearing of parts. Its a 1997 car and was totaled once, but I had it towed so a new transmission could be installed and it runs perfectly. For a 1997 vehicle it has automatic door locks so I can lock and unlock the doors from a distance. It also enables you to open your trunk as you approach the car, especially helpful when your arms are full of items. It has a sunroof which is always nice to have. The things that would improve the car are things available in todays cars, like a Bluetooth connection for your cell phone or a GPS that will give you directions. Heated seats would be nice and better speakers for the radio and CD player.

When we purchased the 2011 Acura RDX Turbo, I asked my salesman what was the actual gas mileage for this car. The sticker said 19/26 but he said 16/22. This car is driven very conservatively and we are averaging only 13.5 to 14 per gallon. My question is what can be done about this and why would Acura produce a car that only gets this kind of mileage when all other car makers are engineering their cars for economy driving, not a gas hog? The car is a decent automobile except for my complaint. I just might sell this car and go to another brand.

Acura has pretty attractive and sporty models that run pretty well and not too costly. They have sleek bodies and good performance. Overall I am happy with the look and appearance of the vehicle. Upgrades are standard like other brands. The car can be nice to drive with no upgrades but if fully stocked it is a sweet ride. It has a roomy interior and overall comfy compared to other cars and other car brands, not the largest space but definitely enough for a person. Have not had any bad experiences with them. Definitely may recommend for friends shopping for a car.

There are different type of brands, small, medium, big and a variety of colors and options. Everyone can find what they are looking for for a decent price. The car was white with a lot of features like ac, automatic, tinting on the window, leather seats, huge mirrors, reclinable seats. It was really easy to use and the manual helped with any issues. Its a very good car for a modest family with kids. The car seat were really comfortable, even for a long drive, lots of legroom for passengers and easy access with the 4 doors.

I leased a 2014 Acura RDX. The vehicle was recalled due to a faulty airbag. The parts will take two months to come in but we dont want to drive the car due to the safety risk. Acura, via my local dealer, provided a rental car that is far below the quality of the RDX. For example, no navigation. I complained to the dealer and to Acura Customer Affairs. Policy is that they only provide a vehicle - not an equivalent vehicle. At the same time, I am still paying the full lease for a car that I cant drive. Is this fair? Very poor job on the part of Acura.

The brands that this car offers are RSX, TSX and many other styles that are cool, efficient and reliable. I personally like the Integra cause it is sporty and fast. The car has many features that arent new but are what a vehicle needs and its very comfortable. I highly recommend it to people who like JDM. There are many modifications one can do with the Integra from engine mods to the interior. There is room for 8 people in the back because Im Mexican and Mexicans can fit 30 people in a mini van with no problem.

I have several complaints about Acura and to be more specific, both Acura of Bay Shore and Acura Company. I leased a RDX in 2015. They deceived me in every possible way. Before I went to Acura I had a lease through Nissan and I had 5 months left on that lease. Allison, the sales rep, repeatedly told me that they would pay the 5 months I had on my previous lease as part of the deal. Needless to say, they added the amount of those 5 months to the new lease. The day I sign the contract I was in a hurry and I did not want to go through the whole process and I took responsibility and I am paying for what they told me they would do.One of the selling points was, or is, that Every time you bring your vehicle for service we will wash it for you. Well give you a free car wash every time. When I brought the truck for the first service, I dropped it in the morning around 8am. I did not hear from them until I called around 3:00pm. They said it would be ready in 45 min. When I received the truck it had noticeably some drops of water and all the dirt that it came with when I drop it. So I called the service person. When I showed to him the quality of the job done, he offered to take it back to wash it. Once again, they did not deliver on their promise and deceive me again.And the most recent complaint, which is no fault of Acura of Bay Shore but Acura as a Company, is that due to the recall on the Takata airbag used on my Acura RDX, I have been trying to reach Acura to work with me. My RDX has been parked for a month now and will be until the dealership receives the parts to replace which could be 3 month or a year, according to service manager. In the meantime, they provided me with a rental, a Kia Sedona. I have tried to get a different car, something comparable to what I am paying for. It hurts to pay $475.00 a month and drive a $200.00 dollar a month truck. After one month the car rental place contracted by Acura claims that, they dont have any SUVs available. I have called the Acura Relations Department to negotiate my monthly payments, to lower or stop for the time I am not using the car. They told me they cannot do anything for me and I am to fulfill the contract by paying my monthly lease of $475.00 for something I cant use. I have not been late with any payments since I entered into this contract with Acura. I have fulfill my obligation but ACURA HAS FAIL TO PROVIDE ME WITH A SAFE CAR. I dont expect to resolve this issues in my favor at this point. I just hope that whoever is reading this THINKS TWICE before dealing with Acura Company.

I have a 2010 MDX with Parchment leather seats. The leather is lighter than my last MDX (which was also Parchment leather seats) and picks up dye from clothing and requires cleaning constantly. It is also impossible to get them completely clean. Service Dept has no answer and was trying to blame me, I think its a defect and the seats should have a better quality leather so this stops happening. This is an Acura!

It serves the purpose and really is all that is needed. It is stylish and yet passes safety tests. The car steers well and is smooth on the road. It has a lot of extras on the body and inside. I feel proud to drive it. Sometimes I just get in it and drive just for the pleasure it provides. It is leather on the inside and has a stylish sunroof. Also there are a lot of ways it can be personalized from top to bottom. It can come in several colors and personal choices. The tires can be upgraded along with the stereo system. There are lots of room with a total of five people. The belts and the seats are comfortable. It sits well and has lots of room upfront as well as in the rear.

I took my Acura MDX 2011 for its 1st service in Bellevue dealership. They checked and took the car into the service area. When they gave me the car back after service, there was a big windshield crack. When I asked, they said this commonly happens many times and my service manager will have to see and approve for the replacement. After 2 days, the service manager said that it happened before leaving the car for service. The guys said they did not notice it when leaving the car and noticed it after the car wash. This service manager is very rude - I cant replace it; it’s all your fault, he was asking me to claim insurance for this and saying thats what insurance is there for. When I said I will complain to the Acura Company, he said, Nothing is going to happen, do whatever you want. When I asked him to see the cameras, how it was before, he said, I dont have the time for all of this, and hung up the phone. I am thinking of going to a lawyer to handle this with that rude guy.

Before I purchased my Acura, I had a VW Passat and although the VW ran good, the upkeep was ridiculous. I had to get breaks and it cost me 1200! The final straw was that the rear privacy screen was broke and would not retract. I hardly ever use it so I was mind blown as to how it would break on its own, even more mind blown when VW said that they couldn’t fix it, only replace for $600. After that, I traded that VW in and purchased my 2008 Acura TL. I have made that car for 11 Years and have never had any major issue, just the normal wear and tear stuff but as far as reliability, they can’t be beat! I was rear-ended a couple years back and ran into the car in front so I had both rear and front damage. Insurance totaled the car cause it cost more to fix than what it was worth. They paid me $8000 for it and I kid you not, it still runs. I got a new hood and had someone paint and it STILL runs without any issues, even after being totaled and now having over 150,000 miles! Since then, I have purchased at 2017 ACURA MDX and it’s awesome. Fully loaded with all the amenities for thousands less than what you’d get from BMW or Mercedes. You just can’t go wrong with Acura or Honda!

BUYER BEWARE! I bought the 2019 RDX about 5 months ago and just brought it back to the dealer for the 3rd time for the same electrical problem. Apparently I found out today that Acura was well aware of the situation however, let the dealers sell the cars with this defect. The dealer and Acura, who dealing with is a nightmare (Acura) stated a patch to the software had to be created to stop the problem. So why would they sell a car that they knew had a defect? So have a case open with Acura. I dont even want the IT anymore and will be bringing this to the attention of the WFSB - Channel 3 Eyewitness News so that we can make this misrepresentation known to the public (in Connecticut) anyways. There were 7 other RDXs in the lot waiting to get repaired - I dont know if it is for the same reason but what does that tell you when you see 7 2019 cars needing to be repaired. Dont say you have not been warned. This is totally unacceptable and the customer service is horrible from Acura. My case manager does not return calls and when I spoke with a so called supervisor at Acura she states, Well you need to deal with your case manager, I dont do that. So what exactly does a supervisor do? This is a nightmare!

I purchased a 2019 Acura RDX. EPA standards, it should receive 22 city/27 highway. I have curtailed my driving to TRY and get anything higher than 22 and am not able to achieve it. My commute is 30% city and 70% free traveling highway, so I should easily be able to consistently achieve 22. Currently, sitting at 20. I have read a ton of reviews and anyone that pays attention is complaining about the same misrepresentation of the MPG. Also, the Android Auto was a part of my sales pitch in November 2018. Its mid-January 2019 and its still not released.

Acura provides a number of different vehicles to choose from, from sport sedans to luxury SUVs. They offer mid to high range vehicles that are tightly tuned and a blast to drive. Acura vehicles all look very sharp, with trim features youd expect to see on a luxury car. The trim lines are sleek and the headlamps make the front end look stylish. However, they dont give a lot of options to upgrade, but most features already come standard. A technology package is usually available which usually gives navigation and a few extra bells and whistles. Depending on the model, you can expect ample interior space for passengers and cargo. Some of the smaller sport sedans may sacrifice rear leg room, but this is expected in this type of model. The SUVs are spacious.

Acura offers everything from sport utility vehicles, sedans and coupes. Very wide selection of quality vehicles that are reliable, stylish and dependable. There is something for everyone. Acura vehicles are very up to date and comparable to other makes of the same kind. Available upgrade options are extensive on all models, the options are designed to accommodate all drivers... With all the latest technology everyone is sure to find something to satisfy their needs. These vehicles are roomy and spacious with room to seat all passengers and the driver comfortably while also leaving ample room for cargo or other items.

The driver side fog light unit fell off. I have been taking care of the car very well and there isnt anything remote in my driving that would have caused it. Multiple pictures were provided to Acura for verification. Acura does not own that the unit failed due to manufacturer fault. Shame on you Acura.

I have a 2015 Acura MDX that I purchased brand new and it has been garage kept ever since. The paint on the roof started to peel and slough off right above the front windshield between the windshield and the sunroof. I contacted the dealership that I bought the car from, and I was informed that this was a factory defect on this model and make car that they were aware of and they had extended the paint warranty. They did tell me that they would repair the defective area and this would take about 7 to 10 day. I asked for a rental or a loaner car but they said that their policy regarding extended warranties did not cover loaners or rentals. Due to this policy, I knew I would have to fork out several hundred dollar to pay for a rental car. Ok, I agreed to bring my car in to have the defect repaired and pay for my own rental. Three weeks later, when I went to drop my car off at Acura, I was informed by the service manager that there was a possibility that my windshield would break because it would have to be removed to properly fix the defective area. He did tell me that, if the windshield broke, it would be my responsibility and he recommended that in the event that this happened, I should file a claim with my insurance company. They did give me the option to have it painted without removing the windshield but that would void any further warranty on the paint job. My windshield was in good condition when I brought my car in to be painted. It had two small stars on it that had been previously repaired. The windshield did break during the repair and I was then forced to make a claim with my insurance and paid the $1000 deductible. In the end, I have had to pay my insurance deductible and the cost of a rental car for a week due to a defective paint job by Acura. I am now hoping my insurance company does not penalize me with higher rates.

I took my car in because of a noise I heard in the right wheel well. It seemed like brakes to me. Marin Acura told me it wasnt the brakes; my brakes were fine. The front read 4 and the back 5. I asked if we should replace the front and they said No. I said, I dont want to have to come back in a few thousand miles to replace the front brakes. And they said, Dont worry, you have a lot more than a few thousand miles to go on them. It turns out the front brakes needed replacement immediately. Their diagnosis was completely incorrect. When the brakes were measured again, the front were at 0 and the back were at 6. In other words, the front were completely worn out, and the back had more left than Marin Acura had diagnosed. Dont take your car to Marin Acura for brakes, or for anything else, for that matter.