All the cars and SUVs are coming out with standard features you would expect in a luxury car. Toyota, Hyundai, Kia, Nissan, all come with all the latest protection lane control, Cruise adjust, heated steering wheel and seats, and these are for their models across the board. You would expect Acura being a luxury brand would have all these things standard in all their models. The Acura should have all the top end. Hondas have that are standard but no everything is an upgrade, Acura is becoming a dinosaur. They should be bringing out an advanced electric with everything standard at a reasonable price to capture the market. Probably my last Acura.

Acura RDX - comfortable cushy drive; somewhat slow acceleration; blindspot on passenger side more noticeable than previous owned vehicle. Window design needs to be improved. Averages 21-22 mpg city driving, 26-27 mpg highway.

MDX is a nice mid size SUV and the RDX offers more seating. The TSX is a smaller sportier sedan. We have the TSX. The dealership also has a lifetime supply on Acura grade cleaner for the exterior and interior as well as superb customer service. Very sleek and stylish. Definitely looks like a luxury vehicle. The leather has not cracked at all and the paint has stayed in perfect condition. You can upgrade pretty much anything from upholstery to wheels to the technology inside the car. Bluetooth aux output plus Bluetooth ability to hook up and play music without any cords. While other models of Acura may be roomier we chose the TSX. We bought it fully knowing that there was not going to be much room. One kid fits well in the backseat with maybe one additional person.

I leased a new 2018 Acura ILX, with 20 miles on the car. Drove home, and fitting and finish is below average at best. No spare tires, very cheap. After 2 weeks. the fuel gauge is still at full level, added a tank full of gas, well, it still shows full :-), contacted Acura client service, they suggest to tow the car to dealer for repair, called dealer, told to local Honda dealer for help? Dont lease Acura ILX like me, because I have to drive around to dealer, waste all the miles and plus the time to get a new car fixed. The car is louder, rough at low speed and they want 30000 dollars for it. Is this what Acura has become?

The transmission broke on my Acura TLX and the cost of replacement is $8400! This car has a long history of transmissions problems and recalls. The dealer so called fixed the issue of the transmission with very minimal work under warranty then 10000 miles later, new problems came up after warranty expired and now the dealer is saying it needs complete replacement. Now I am stuck with a $8400 bill. I will never buy any Acura car again. Acura does not stand by their product or do the right thing by the customer! The top people making decisions at this organization are ruthless and have no loyalty to their customers.

I test drove the Sedan RLX and TLX which both have four doors, the Coupe ILX, two doors, the SUV MDX and the RDX. All of the vehicles were a very smooth drive and gas efficient. The ILX which is the compact sport car was a little small and the RLX was larger, but the TLX is the largest sedan and had quite a bit of room to maneuver in. The RDX SUV had more room than the MDX SUV, but all comparable to their competitors. You can upgrade seats, the navigation system and display. You can also upgrade the wheels with packages that are premium and a-spec. The ELS sound system is also an upgrade too.

Apparently someone tried to steal my 2014 Acura MDX and thus it was immobilized by the anti-theft. They stole my sunglasses and apparently tried to use a crowbar to get in the window DENTING the window frame even though the car was unlocked! Therefore, I could not start my car as it was immobilized and was told to get the other key fob that was 30 minutes away at home. I could only get to that the later in the evening after the Acura service dept was closed. So the next day, today, beginning at 8 am, after TENS of calls with Acura Roadside Assistance and then with several non-English speaking tow truck drivers, the first tow truck could not get the car into neutral so they left. Hours pass, the second truck was not the right kind to pick it up after specific instructions were relayed that it had to be the special tow truck. Hours pass, the third truck had a flat tire so ultimately could not make it but failed to call. Hours pass and the fourth tow truck arrived 3 hours later than expected and then delivered the car to the WRONG DEALERSHIP ACROSS TOWN. I was then told that the car is nowhere to be found by that dealership and that the driver had driven away with it on his truck!!! Two hours later I was told it was found and being delivered to the right Acura service. Then I was told the car was LOST and could not be located at the new dealership! One hour later, after I called the last of five tow truck drivers and the dealership and connected the dots for them, the car was found again. Moral of the story, beware of Acura Roadside Assistance promises and next time plan to spend TWELVE HOURS OF YOUR OWN TIME TO RECEIVE ACURA ROADSIDE ASSISTANCE.

2007 Acura MDX Elite - I have had battery issues also, kept boosting drained battery; then took to dealer for testing. The problem was a parasitic drain caused by the phone link component in steering wheel, this is a $741 part. I choose to disconnect the device instead without any further issue. In response to some of you who have had shock and strut problems, I replaced the with after market products, cost $185 + labour per unit (dealer cost $740 per for rear, $1000 for front struts). So yes, after market works just dandy and by the way, this is the first shock/strut replacement after 248,000km, all hard cdn driving.

Just purchased the 2022 Acura mdx advance, has issues with body panels lining up properly, tried the have dealer fix it 3x with no success. Contacted the acura motor company customer service. They said they cant do anything to help with body panel issue, mdx cost 63k. For that amount I expected better service from acura and dealership. Dealer said thats the way it is, we cant fix the body panel alignment issues (really said I heard that from the dealer). We contacted the acura customer service and was told thats the way it is, I have to live with the body panel alignment issues front of the vehicle. On top of that the customer service spokeperson hung up on me. I guess thats what I get for spending $63,000 dollars on the poor looking 2022 acura mdx.. Never recommend acura to anybody ever for their poor service and cant fix their own product. Dont buy this vehicle and also on Youtube they also said 2022 mdx has body panel alignment issues, I should of listen to them and stayed away from this 2022 acura mdx, like a child put together. Hope this helps you out, thanks for reading my review....

Please be accurate with my statement? Absolutely. I purchased a 2005 Acura Rl, 4 recalls, the FAKE leather after 3 years had peeled and separated on the seats, arm rests on a $45,000 vehicle! The plastic door handles have broken causing for the whole door rest to be required to be replaced just to fix the handles. The cd radio hasnt worked since 2006. I also have a 2009 Acura rdx which also the radio doesnt work, just laughable $35,000 vehicle. You hear everything going on inside and outside of it, from screws to air. You hear it all. Im so done with Acura. My feelings were already hurt when they took the Legend name plate away in the USA. I am so, so disappointed and Lexus will be my new friend.

I own a 03 TL. I purchased it used back in 2006 with less than 42,000 miles on it. About 7 months later, I had issues with car skipping gears. Took it to the dealership and was told I needed to get my PCM, 2 engine mounts, and transmission replaced. At this time, I had only 53,800+ miles. Had I not bought the extended warranty, I would have had to pay for the PCM and engine mounts to be replaced. Now fast forward the 2014, check engine light is on as well as TCS. Had various places check it out and they told me it appears to be a transmission problem/torque converter clutch solenoid issue and to have the dealer check it out. I was hoping that it wasnt that. They tell me my transmission is pretty much shot. Im like, seriously? Im just now getting over 173,300 miles and my 2nd tranny has failed? Very disappointed. Acura knew about these problems and they should be held responsible for this. People cant afford to replace things like that every 100k miles or so. That should not happen. Needless to say, I will not be owning another Acura.

Acura provides a number of different vehicles to choose from, from sport sedans to luxury SUVs. They offer mid to high range vehicles that are tightly tuned and a blast to drive. Acura vehicles all look very sharp, with trim features youd expect to see on a luxury car. The trim lines are sleek and the headlamps make the front end look stylish. However, they dont give a lot of options to upgrade, but most features already come standard. A technology package is usually available which usually gives navigation and a few extra bells and whistles. Depending on the model, you can expect ample interior space for passengers and cargo. Some of the smaller sport sedans may sacrifice rear leg room, but this is expected in this type of model. The SUVs are spacious.

Overall love the Acura TSX. V6 is great. Mechanically any issues have been minor, mostly electrical. But the finish isnt holding up as well as I would hope or expect from Acura. Had peeling paint issues with a prior Honda product as well (Accord).

Acura RL has great reliability and is beautifully done inside and out. Keeps its resale value, can be suited for female or male drivers and very low maintenance.

Acura almost put the highest quality in their vehicles. They have models such as Acura MDX, RDX, and many more. The appearance is very stylish and the features are great. They come with the latest technology and everything to make your drive comfortable and safe. The upgrades are always top notch and I never have to worry about the quality. The personalization options are the best I have seen. I love being able to customize it the way I want. The passenger capacity is definitely the best. Always enough room for my passengers to have a comfortable ride. I dont have to worry about leg room. Im very satisfied with the look, performance, price, safety and much more.

Acura offers quite a very big variety of cars and is my trusted brand so I would highly recommend them when youre looking for a car/truck. I would go to them day/day for cars/trucks. My car is quite the piece from them and theyre amazing. Theyre also very trustworthy. They have their own style and it is beautiful just the way the cars/trucks are.

Experienced total steering failure. Extremely dangerous, apparently a more wide scale problem and they don’t seem to care people could die. Upwards of $3500 to get it fixed! This is on a 4 year old upscale vehicle (Acura TL). This dealer (Hertrich Acura) especially does not care after purchasing 6 cars among me and family. Car was impeccably maintained but if you don’t service the vehicle at their overpriced garage you can forget it. It does have a 109k miles on it but that’s a break in period for other upscale brands! Stay away!

Very luxurious ride without the highest costs. Has all the “bells and whistles“ you’d like in a luxury vehicle. Only downside is the cost to upgrade to a tech package that includes built in navigation pkg as opposed to CarPlay where you have to have a good cellphone service.

Luxury car is what they call it, more like CRAPPY car! I have a 2013 RDX. Few weeks after purchasing it, it started to have break noises. 3 years later, its still an ongoing thing. They cannot find a solution to it. When I simply asked the service team what they can do to stop it, they simply said its not going to stop. I have been in and out for the same problem that never goes away! Its very frustrating and scary to think that it could be a safety concern! Client relations is also one sided! They dont listen to you because to them, its the service team thats right. Screw this company! Never gonna buy a luxury car again! You do not get your moneys worth and no peace of mind driving it!

Our daughter has a disability but she works. She worked hard and saved her money to buy a car. She bought an Acura. Now the transmission is shot and the sad part is there is a recall for this issue but Acura will do nothing. They dont care. This is a longstanding problems with their transmission and they wont honor or support their own products. Its disgusting. This issue has been going on for years, what they do is have a car owner bring the car in to be check (you dont have any problems at that time) so now they can say Oh you used the warranty. Its disgusting nobody cares, its such a shame.Now we have to get another transmission on our own. Its wrong. If there was not a recall, we would never have even questioned it. This is a sin. Its like stealing from our daughter who has worked so hard and keeps her car in top condition. Car makers should be made to fix issues if its a known issue. Come on people. I dont even know what to say. ACURA IS NOT A GOOD COMPANY/NOR IS HONDA> You are rotten. They should be made to fix this issue as they know about it. They have 100s of complaints for this issue. Just makes me sick...

There were many body styles, years and color selections. I preferred a more modern style. Deciding between a smaller sized car or a bigger heavy duty one was the hardest thing. They have some that are cramped feeling but then they have spacious ones, from two to six passengers depending on the model you choose. There were different features available for different models. They had a trade in options, and great payment options. And a lot of customizing options.

On June 8, 2012, I took my car into Acura of Milford, CT for an oil change and check the AC which was not working properly. All was done or so I thought to thetune of $304.52. I brought the car home and after a few days, my grandson, who is going to school for mechanics, said my car was leaking oil. He checked it out in my garage and found that the oil drain plug was stripped and that it did not tighten properly and needed replacing. This should have been caught by the mechanics at the Acura dealership. This cars previous owner always used the dealership when anything had to be done and I have followed in her footsteps taking the car to be serviced there also. I am indeed dissatisfied and will think about taking my car for an oil change next time I need it. On top of this, I was never told the oil drain plug was stripped. If I had been told, it could have been replaced.

Whether youre looking for a car with speed and lots of power or a family car, Acura has what you are looking for. They have any variety you could think of - minivans, compact cars, coupes, SUV. They include navigation systems, internal and outer cameras so you know you have a safe distance from others. You can personalize and add more options to your car such as style, color, extras included. They also have a lot of options for the right car for you. Whether you need lots of space or just a little, they have it all. I have 3 kids so I needed something with lots of space and I found exactly what I was looking for. Love these cars. Very stylish and safe family cars. Very minimal to no problems. Would highly recommend.

I had purchased my $55,000 Acura RL from King just a couple of years before the high-end GPS unit went belly-up. It just quit working! I took it to Kings service department and was told: You must have bumped the unit when you were putting something in the trunk. (Say Whaaat?!?) Thats customer damage and not covered by the warranty. Its going to cost you NINE HUNDRED BUCKS and take about six weeks to get a replacement from California. Please know, the unit showed NO SIGN of being bumped while I was ...putting something in the trunk but King Acura would not budge. Need I say, my RL will be remembered as my first and last foray into the sordid world of Acura.

Acura offers many different options and MDX is a good one. Its the only we looked at. I knew I wanted an SUV with all the bells and whistles. I think I got everything FBI was looking for in a new vehicle. It has a pretty sporty appearance too and the options are far better than the average vehicle. First time Ive owned an Acura and so far its been a good car. It is roomy and it has the 3rd row seating. I like it because I have to haul extra kids around or put them In the back so I dont have to hear them.

Acura has cars and SUVs. The cars range from sporty to convenient. My husband and I both drive Acura. My Integra is very spacious and comfortable. I have fit 4 people and a car seat in my Integra, and everyone had enough room to move around. There was wiggle room, enough leg space which is very important especially when traveling. I love all the features the car has. I also love how safe I feel in the car, considering I have a newborn child. My Integra is very personal. With it being a new car, I can set my phone up through Bluetooth and answer calls in the car, through the speakers, which is very important to me, be wise of work, but also safer.

Car was quality. Ranges from sporty to luxury with nearly unmatched quality. Acura is a dependable brand that offers great styles. I believe it is owned by Honda and has great motors that hold up well. You still see a lot of older models still on the road which validates that Acura is quality and very dependable. I like the integration, NSX and RSX models especially for their unique style and quality. The TL model is nice as well giving you the same look almost as a Lexus but I believe the Acura models are more appealing than Lexus personally. Acuras are easier to personalize or upgrade than most other cars. Almost all brands make parts for Acura which also helps with pricing because parts are so readily available. If you are into showing cars there are endless possibilities. Normal to average, models seat anywhere from 2 to 5 people. The RSX seats 4, the integration seats 4 and the NSX seats 2.

Vehicle Mileage: 17997. Description: I recently purchased (5/24/2017) a 2016 Acura ILX. Im very disappointed to say the least. This car is expensive and Doesnt even offer a satellite radio. Also when driving I cant access my phonebook to make calls. I have to pick up my phone to call a number. I can only use voice call to call 15 stored speed dial numbers instead of being able to say call whomever. Whats the purpose of hands free when this car doesnt offer that. Also the name doesnt appear when a call comes through. Even though the contacts are downloaded into the system. I had all of these options in my Elantra before trading it in on what I thought would be better for me. A mistake I made because clearly more money doesnt mean better. Could this please be fixed?? Im so upset about my purchase and wish I could trade a brand new ILX back in for an Elantra that offers better quality. The phone system needs to be fixed in the ILX. I wouldnt recommend this car to anyone. Thank you for your time. Ive actually reached out to the CEO and he forwarded me to a representative whom was NO HELP. I actually asked them if they could upgrade this data system in the car or buy back their overly priced basic car... Im still stuck with this Car for 3 years.

The car vibrates at any speed. I have had it to the dealer three times due to the vibrations. All engine mounts were replaced as apparently the vibrations from the VCM (Variable Cylinder Management) are so excessive that hydraulic/electronic motor mounts had to be installed to mitigate the vibrations when the engine goes from 6 cylinders to 3. Even when the mounts were replaced there remains a distinct vibration in the steering wheel. Prior to the replacement passengers felt the vibration in their seat. Now its an annoying vibration in the steering wheel. One more time back to a dealer and if the ride doesnt improve, my only recourse seems to be the lemon law. If youre looking for a smooth driving sedan, stay far away from this thing.

I currently own my third Honda/Acura vehicle. It is a 2002 Acura MDX. In Aug 2012, I brought it to Kingston Honda because the transmission was acting odd. They informed me that there was a recall on the transmission. This recall requires the technician to send photos of the transmission gears to Honda Canada where they are reviewed. If there is any sign of damage the transmission is replaced. If there is no sign of damage an oil injector kit will be installed (which takes 0.1 hours or 6 minutes to install). I was disheartened to be informed that my transmission was in perfect shape and therefore would not be replaced as I knew that it was acting up. I returned to them four more times in the next ten months with concerns about the transmission not working properly only to have them tell me each time that it was fine. On the last visit (July 2013) I was told that the transmission is gone and I was recommended I go to a local transmission shop to get it rebuilt for $5500. I asked the service manager why it had not been replaced earlier when the recall was performed and he told me that he did not know. I also asked for a copy of the reply from Honda Canada stating that the photos had indicated that the transmission showed no sign of wear but he had no record of it. In my opinion, Hondas recall appears to be lip service.

Absolutely terrible experience at Mission Viejo Acura. I was told that I can do all the paperwork for a lease online/remotely and only after they ran my credit did they tell me and my co-signer (who lives 400 miles away) that we would have to come into the dealership to sign the paperwork and take delivery. This during a pandemic where every dealership delivers cars to peoples homes. I dont understand the ridiculousness of this experience. How is this okay???

During the week of January 16-January 19, 2012, my vehicle was taken to Acura of Brooklyn on 2722 Nostrand Avenue for an oil change. While there, the service adviser informed me the rear brakes of my 2006 MDX needed to be replaced and I consented to the service. On Sunday, 1/23/12, as we were on our way back to Brooklyn from Boston, Massachusetts, my husband and I heard an unusual sound coming from the front end of the vehicle. We immediately called Acura of Brooklyn to report the problem and they advised us to go to the nearest Acura service station in Boston. When we arrived to Acura in Boston, the service department was closed. A representative from Acura of Brooklyn then advised us to bring our vehicle in the next day so that the source of the problem can be determined.As we proceeded to drive home to Brooklyn, the front end noise became progressively worse and the wheel began to shake excessively. This occurred approximately 60 miles south of Brooklyn in Connecticut. Suddenly and without warning as we were driving on the highway, our front right wheel came completely off, nuts and all. Needless to say, my 10 year old daughter, my husband and I were shaken up by this incident. We called a tow truck company and our vehicle was taken directly to our house because Acura of Brooklyn was closed. Early the next day, a service technician from Acura of Brooklyn came to our house to assess the damage and the vehicle was immediately taken to be repaired at their service station and we were given a loaner car. After the work was completed, my husband asked for a copy of the work order to see what damage had occurred and if and what parts, were replaced. It was never sent to our house or given to us. A routine follow up customer service call was received 3 days later and I explained my dissatisfaction with the way the incident was handled and the disregard and inconsiderate behavior of the Acura staff. The customer service representative assured me that the message would be relayed to the manager and someone would be contacting me soon. No one did.In March 2012, my vehicle was taken for a routine oil change and I was told that the front brakes would be in need of replacement at my next visit. Today, Friday, May 11, 2012, I took my car in to Acura of Brooklyn for a routine oil change, to replace the front brakes as instructed and also to report a knocking sound that I was hearing from the front end where the damage occurred when the left wheel had come off back in 1/2012. Not only was I told by **, the service adviser, that my front brakes no longer needed to be replaced but now my left and right wheel bearings needed to be replaced and my axles as well. Although puzzled by this new information, I immediately asked if it is impossible that the damage was done when my wheel came off on the highway. I was told no that this is due to the normal wear and tear and also because of my high mileage. The quote given for the repair was very high, even at the discounted price given by **.I asked to speak to ** manager, ** who was very hostile and inconsiderate from the beginning of our discussion. In no uncertain words, ** informed me that he was not present when the incident occurred in 1/2012 and that our near death experience was irrelevant to him. I reminded Mark that my husband, my daughter and I could have died when my husband lost control of the vehicle due to the negligence of his mechanic, who failed to tighten the nuts of the wheel. He showed total disregard and told me that if I dont want to pay the money to have the service done, I should pick up my vehicle. I was disgusted by his behavior but I told him I would call back once a decision was made.Approximately 30 minutes later, I reluctantly called ** back to inform him that since my vehicle is a necessity, the service work should be done but I will be filing a formal complaint. He informed me that this is really not worth it and he does not need the money that bad. He also told me that I should pick up my vehicle if I was not comfortable with the work that is being done. I told him that the purpose of my call is to have the work done and he cannot refuse to provide service to my vehicle. Since ** behavior was upsetting, I asked to speak to his supervisor but he informed me that ** would not be back until Monday. He then hung up the phone. This lack of consideration, disregard and poor customer service and relations is totally unacceptable and prompted my decision to file this complaint.

I purchase an Acura RDX 2017 in Dec. 2016. There is a whining sound when I drive around 60 km/hr. This is quite annoying especially since this the average speed when driving in residential areas. No one seems to know the cause of this sound. Has anyone else experienced this annoying sound. Acura will not give me a replacement vehicle and I only have 588 km on this car.

You would think an auto maker, who endangered the well being of my 2 year old daughter, would be quick to correct the problem of a defect on one of their cars. I took my daughter to the park on a hot day. When we were about to leave, I unlocked all the car doors as usual by placing my hand through the door handle. I opened the back door, placed the bag with my keys on the floor, buckled my daughter in her car seat, closed the door, and went to open the drivers door. All the doors were mysteriously locked. All the doors were unlocked, how could they just lock themselves? Also, with the 2013 Acura RDX, you cannot lock the door with the key fob in the car. I of course began to panic and a maintenance man broke the small window on the side so I could get my daughter out. Upset, I drove to Center Acura even though it was late in the day. They told me it was too late to check my car, but could look at it next Saturday. I asked how this could have happened and nobody knew. It was almost like nobody believed me. This is a pretty serious defect and I at least thought they could help me out with the cost of the window. Nope, I received a quote for $708 ($228 for the window and $480 for the labor). I then called later to ask if they charge to diagnose the problem. It was $160 just to look at it. Called the Corporation and they basically said it was up to the dealer. I cannot worry about the safety of my children so I am looking elsewhere for a car. BTW, that same window will be fixed for $270.

2012 Acura TSX Power Steering System - On Thursday, I was driving back to work from my lunch break when suddenly as I was coming around a turn my steering wheel locked up and I immediately went into panic mode and could barely drive my car. I immediately tried to pull over and the Check Power Steering system light came on. I turned my car off and then back on and drove 500 feet back to work since the light went off. After work, I drove to the gym about 5 miles away and as I was driving again, it locked again. I brought it over to the Meineke next to the gym and had him keep it overnight to look at it in the morning. After he inspected it the next day and drove it, he said there was nothing wrong wear and tear wise on the car that he could see and to bring it to Acura. I brought it over the Acura in East Brunswick and told them my safety concern and did not want to drive this vehicle that clearly has something wrong with it that is out of my control. 3 hours later, I get a call saying that my power system steering wire went and I need a whole new system for around 1200. My car is 4 years old with 60,000 miles on it. After speaking with him and getting a price he told me that they would give me a rental car for free and that at any second the power steering system could go while I was driving. This is obviously a huge safety concern, there was no warning whatsoever and I was driving while my steering wheel locked up on me in a very busy area. I talked to numerous mechanics that said that that should not be happening whatsoever to a newer car with that amount of miles on it and it must be some type of defect. I decided to file a case with Acura because I do not feel like I am liable for this defect in their car. BTW I am still leasing and my warranty was up at 50,000 miles. When I went to Acura later that day to pick up my things and receive my rental car, they refused to give me one. I asked to speak with the manager and he said he needed to confirm with corporate Acura who I filed a case with to see if they will give me a rental. Well the next day they called and said that Acura said I did not deserve a rental car since I do not get my service done there. So I called corporate Acura and they were closed and called back the dealership and asked who they spoke to and the rep said that the manager had a personal number. I have not been to work in three days, was told I would know something yesterday, but the manager was off yesterday and now I am told tomorrow a case manager will come look at my car. This is unbelievable. I am refused a rental car after paying my monthly payment for this car for the past 4 years, I was driving an UNSAFE car that has some type of defect, and I am getting false information from the dealership and treated poorly and when I went to the dealership yesterday to get my EZ pass out of the car, it was unlocked and no one even looked twice at me that I could have been just going into to some random persons car. I am looking into an attorney if they do not cover this in full.

Its been about 3 weeks now and my car battery drains over night. I have already purchased 2 batteries and have checked my alternator and its neither. Theres nothing on that I can see and when I looked online this was a very common problem with Acuras! If I would have know I would of never purchased. Very disappointed!! Took car to dealership and they couldnt find anything wrong and again they said thats all they see with these Acuras!!! And their unknown causes!!

I own a 2006 Honda Pilot and 2009 Honda Accord with over 260,000 miles and no major issues. I decided to upgrade to an Acura considered their luxury brand and I am living to regret it. I have owned a 2012 Acura TSX for 4 years - kept up with routine maintenance and lucky me I have had issue after issue costing me thousands. I have had to replace the CV joints, converter, power steering control module and the transmission. Overall costs to date - $9500 and not done yet. My Hondas are still working and my Acura TSX - is constantly breaking down. Such a nightmare. Will never purchase another Acura. Buyer beware!!

I bought at 2006 Acura TSX in 2006 from the dealer. The car was a certified used car. In 2011 the actuator went out on the passenger front door. I had that fixed and then the next month the driver door actuator went out. These are very expensive to fix and Ive read on the internet that many customers have complained about this problem and Acura has done nothing to fix the problem. I am happy with my car except for the actuators not lasting that long and being so expensive to fix. Its very inconvenient to have to use the key to get in, especially when there is only one key hole on the drivers door. I would like to use the remote, but it will not work now that the actuator is out on the drivers side door.

My Acura MDX is a really great car. It was used to us, but was a great buy and is still to this day running smooth. We take it to the dealership for maintenance. But Id change the exterior color because there are a lot of the same models that are the same color out there on the road and in parking lots. But for a 2004 car, its awesome. Even in the snow and ice! We always knew we wanted this model, we just had to wait for the right one to come along. They just hold up when taken care of. The interior craftsmanship has held up. Very safe.

I am a huge fan of Acura as well as Samsung and anything about cars and electronics intrigues me. I own a TSX ACURA year of 2010, I am greatly in love with it. Acura has a nice sleek look that make it different from other cars on the road today in 2016. The best part about it that it is luxury but not too expensive, great running car and very dependable. Plus you can fit one person in your front seat and 3 in the back with enough seat belts for everyone. I like factory items on an Acura to keep it classy, however, I did spice up my TSX up with some custom wheels, black and chrome. They go great with the car and makes it look like a combination of sport and luxury. However, I have had an issue with the navigation system draining too much battery causing my battery to go dead frequently.

Do not try to purchase a vehicle from this Dealership…. Very shady, unethical business practices!!!! I came in to purchase a vehicle for my daughter. Found her dream vehicle, took it for a test drive, made an offer on it, they accepted the offer, gave them a down payment of $1000, as per their request, received a fully executed purchase agreement signed off by David ** (Finance Mgr). My daughter wanted to finance it on her own in which they tried to get for her. After a few days I said forget it. I will just pay cash for the vehicle. I asked if I could come pick on Friday. They pushed me off until Monday. When I called on Monday they said, Let’s try for Tuesday. On Tuesday I received a call from the salesperson, who stated, oops they sold the vehicle to somebody else. How can they sell the vehicle to somebody else when I had a purchase agreement, money down on it…I immediately called the general manager, John ** and left several voicemail and written messages for him, three days in a row… Not even a courtesy call back. They still have my $1000 downpayment… Also they tried to sell me a car with 15,000 more miles on it in horrible condition, different color... Saying it would be an even trade. Not even close. Stay as far away from this place as you can. There are other reputable Acura dealers that are so much more professional and ethical and do the right things for their customers. I will be putting in a complaint with the Better Business Bureau as well as also writing a letter to the corporate office of Acura/Honda to express my opinion and our Attorney may be getting involved to seek legal recourse… I do not understand how in this day and age something like this could have happened… Nobody had an excuse for it. They just said the vehicle was sold…. Stay away!!!

I have a 2014 Acura MDX that I bought brand new in February 2014. Test drive was fine but after about 1,000 miles I began to notice a grinding sounds coming from the front of the vehicle that sounds tied into the transmission as the grinding changes as it shifts through the gears. I called customer service 6 times leaving messages for a rep to call. When I do get a call back I am told they will have a manager contact me which never happens. How many times should a customer call before an issue can be resolved?

The Acura CL is the most reliable car I have ever owned. The only thing that goes wrong is the normal wearing of parts. Its a 1997 car and was totaled once, but I had it towed so a new transmission could be installed and it runs perfectly. For a 1997 vehicle it has automatic door locks so I can lock and unlock the doors from a distance. It also enables you to open your trunk as you approach the car, especially helpful when your arms are full of items. It has a sunroof which is always nice to have. The things that would improve the car are things available in todays cars, like a Bluetooth connection for your cell phone or a GPS that will give you directions. Heated seats would be nice and better speakers for the radio and CD player.

Acura RLX - DO NOT BUY THIS CAR!!!!!!!! I bought the car because it says it gets 20/24/30. I get 15/19/25. Acura Relations - LOSERS - says sorry there are many factors in what your car gets. I put premium in it; drive the speed limit, have an empty car yet it gets 5 mpg less. I will NEVER buy an Acura again. Unfortunately I am in a three-year lease or I would get rid of it. ACURA HAS LOUSY CUSTOMER RELATIONS - dont buy this car or any Acura for that matter.

There are a number of models to choose from and they range from the lower, cheaper models to the more expensive models with all the bells and whistles. It is a relatively higher end brand – not going to be on the lower price of cars but there are other brands that are much more expensive. There were a lot of personalization options available but of course they are all pricey but you get what you pay for. Overall I was pretty happy. It is fairly roomy and a little bit bigger than other cars. I am satisfied with passenger capacity.

New car but I love it! The ride is smooth and comfortable. Gas mileage is good. I have had the car for a little over a month. It has a luxurious feel and ride. I only have positive things to say about the Acura.

I love this car, new or used, they are great cars to own and enjoy. The Acura TSX Navi is a great family car. It has enough room for two car seats and another person in the back. It also has spacious legroom all around and expansive trunk space with enough room to haul two strollers and an army of baby items. Excellent gas mileage and beautiful colors make the Acura the perfect car for anyone. Heated seats and mirrors are fantastic in cold weather. The car was also upgraded to a moonroof. Sirius radio was also an added bonus along with navigation. From family models to sports models, Acura cars are fun to drive and luxurious enough to satisfy the pickiest person!

I own a 2013 Acura RDX AWD tech everything about is perfect. Great power, great gas mileage, comfort and reliability. All the technology it has is endless. Anybody I’ve talked to who owns this car loves it. I look forward to getting in every time. The leather and fit and finish is as good as it gets.

When driving on a highway in a snow storm my dash lights up like crazy telling me that the Collision Mitigation and adaptive cruise control has stopped working. The voice on the warning said to turn off the engine and restart it. If this didnt help see the dealer. When I went to Pauly Acura to find out about the problem I was told that was normal. When I called Acura directly I was told to check the owners manual and basically this is normal.We bought the car for its safety features. Wouldnt you want all features to work in bad weather? I asked what Acura was doing to correct the problem and was told nothing. I asked to talk to a supervisor and the lady I talked to would not connect me. My other car has the same type of system and works perfect in bad snow storms. This TLX 2015 with 3000 miles on it is not as good as our old 2001 or 2006. If I knew that this safety system had a problem I would of bought a different car. Who reads the owners manual before they buy a new car?

Although Acura does not have many models, they produce much more reliable and long lasting cars because they have more time to focus on perfecting the few models they do have. I love the sporty yet calm look of Acuras. They keep a very stylish and sleek looks while also not skimping on comfortability and nice up to date technology. They have many upgrades and personalization options that should please any consumer, from color to the latest gadgets/technology. You will not be disappointed! Acura has always been very comfortable and passenger friendly. Three people can fit very comfortably in the back and they leave everyone enough leg room!

I have 2015 Acura MDX which I purchased from a reputed dealer in Houston. 4 months after 4000 miles things were going really well.. This part of the ownership happy!!! Then one fine day, it started developing tick sound when the vehicle was flexing as I move on uneven road. Things started getting little worse as days passed by. I took it to the dealer. After 2-3 days, dealer came back stating they cant fix the car. Acura rep. will come down and take a look. In the process, Acura rep damaged my car now it needs to go to a body shop.Acura assigned me case manager, and they never called me. After 10 times follow up there comes new case manager. Now the new case manager is no different, he would not solve the problem. After continuous follow-up and close a month of agony someone from corporate called me to say they will fix the car, but now they cant replace it and in turn they would pay me 2500$ for all the hardship that I been through. A brand new car lost its value as it been to a body shop and it will show up Carfax. Why the customer has to take a hit for Acura reps mistake. But Acura cares less. Never Buy an Acura unless you want to be a unhappy customer like me. I am selling out my car with loss of 2000$ after getting a new PORSCHE!!! AND I AM NOT GOING TO BUY ANOTHER ACURA NEVER EVER IN MY LIFE...

I know it’s a huge review but please read it before you make a decision to buy Acura ILX! Maybe it will help you to change your mind! Since the moment I bought a brand new Acura ILX 2020 as a pleasure car in July 2020, I have already visited Prime Acura Dealership 10 times. The main issue – is a loud clunking noise that coming from the front side of the vehicle so you can feel it in the floor when tapping the gas while cruising and also from the passenger’s side and also hesitation while driving. All these problems occurred when the mileage on the car was about 3500 miles. To solve the issues, the dealership made a decision to replace the right axel (twice) and the intermediate shaft. They unsuccessfully tried to resolve the issue with the noise two times. When I came back to the dealership with the same problem the 3rd time, they told me that the noise is actually a normal characteristic of the vehicle. When I asked them why it was considered abnormal before and now it became normal, the mechanic told me that he didn’t know this particular model very well at that point.When I tried to look for a help in the other dealerships, I had received the same answer – the noise is the normal characteristic and the car is acting as designed. When I came back to the dealership with the same problem (it was my 6th time) the mechanic with more than 20 years of experience at Acura, who did a test drive, told me that the main reason of the noise could be transmission defect and that, possibly, there is a transmission replacement required. But after couple days of working with my car, the manager of the dealership got back to me with the answer that the car is acting normal. I have a camera in my car that recording 24/7, and the moment where the mechanic mentioned the transmission defect was recorded. But when I came home and check my recordings, I found out that that particular piece is missing. I have never had any issues with my camera before! Unfortunately, nobody from the dealership was able to explain me how that happened. To my great luck, I forgot to switch my clock to winter time, and because of that I have all the videos that I thought have been deleted. I decided not to give up and made an appointment with the engineer at Prime Acura. I requested a joint test drive with him, but at the dealership they told me that this is impossible because of the COVID-19. It was weird to me, because they allowed joint test drives with the mechanics but no with the engineers.When I realized that nobody at Prime Acura wants to help me, I went to the independent licensed mechanics who confirmed that the problem exists –“ there are hesitation during acceleration and thumping noise during up shifts, problem is indicated as internal transmission or TCM programming issue”. It was exactly the same words that the mechanic at Acura said to me before they changed their minds.One day I couldn’t start my car, because the battery died (Brand new car!). I had to ask my husband to jump the car and rafter that I went to the Prime Acura right away. The mechanic performed the test and told me that the battery died because it was defective. They replaced the battery, but 3 weeks later I found out that my camera was not recording in the parking mode, although it was before the battery was replaced. The mechanics who installed the camera told me that the battery voltage falls below 12 volts and the camera stops the recording. I came back to Prime Acura to ask what battery they installed, because before the replacement there were no issues with the camera whatsoever. The answer that I received was the power capacity of the battery is small and the camera is too heavy for it. When I asked them why it never happened to my old battery they just tried to avoid to answer the question and only repeated that the battery is too small.I tried to look up the problem and found a few articles about the camera, stating that the camera can’t kill the battery. I sent those to the Prime Acura rep. I just wanted to get answers on my questions but instead I received very rude email from him where he says that he doesn’t want to continue the conversation. Bottom line, I haven’t seen worse customer service that was provided by Prime Acura. They haven’t fixed my problem, they haven’t shown any desire to help or at least sympathy and respect towards me as the client. I DO NOT RECOMMEND to buy Acura ILX! This 26k purchase only gave me a huge headache and a lot of stress, humiliation and prejudice of my customer and human rights. Acura doesn’t stand by their product or does the right thing by the customer! The actual quality doesn’t comply with stated, car warranty is nothing but a joke and the “premium class” is just a dial tone.

I have had Acuras since 1987. Most reliable car ever had. And, when there was a problem, both dealer and Acura resolved issue to my complete satisfaction without any hesitation or reservation.

I have been paying off my 2013 Acura Tsx since May of 2013. First of all, I put down $10k out of the total amount of 34k, which includes tax. I have been paying off $500 every month until it dropped to $477 a month. I may have missed a month here and there, but would make it up the next month. Now riddle me this, How do I still owe 18k? I have bank statements totaling up to 10k in payments. 10k monthly payments +10k down payment = 20k. 4.0 apr, results in what? About 2k so far? So if anything, I owe around 12k, considering my apr guesstimate is somewhat close.How in the world do I owe almost 19k? I know for a fact that 4.0 apr will not result in 7k after two years. Also, after missing my payment the second time, they canceled my online Acura financial account. Thats very smart of them to hinder my ability to make payments so that I have to pay through the phone with a surcharge fee. Im considering on lawsuit if they dont resolve my issue by 3/31/2015.

BUYER BEWARE! I bought the 2019 RDX about 5 months ago and just brought it back to the dealer for the 3rd time for the same electrical problem. Apparently I found out today that Acura was well aware of the situation however, let the dealers sell the cars with this defect. The dealer and Acura, who dealing with is a nightmare (Acura) stated a patch to the software had to be created to stop the problem. So why would they sell a car that they knew had a defect? So have a case open with Acura. I dont even want the IT anymore and will be bringing this to the attention of the WFSB - Channel 3 Eyewitness News so that we can make this misrepresentation known to the public (in Connecticut) anyways. There were 7 other RDXs in the lot waiting to get repaired - I dont know if it is for the same reason but what does that tell you when you see 7 2019 cars needing to be repaired. Dont say you have not been warned. This is totally unacceptable and the customer service is horrible from Acura. My case manager does not return calls and when I spoke with a so called supervisor at Acura she states, Well you need to deal with your case manager, I dont do that. So what exactly does a supervisor do? This is a nightmare!

I bought this car new in 2005. Having owned 5 Hondas over the previous 25 years I was sure I was buying a quality vehicle. I could not have been more wrong. The car engine is sound and runs well. But, the car is falling apart around me! *. 2 years in the silver metal covering on the driver door handle began to bubble.*. 2 years in the black trim that surrounds the outside windows began to peel. I took a hairdryer to it and peeled it all off revealing a nice shiny silver edge. So those were easily fixed by me and everything was well. Then year 5 happened and it has been all downhill since. *. Leather seats began to crack and tear. *. Seat warmer on drivers side no longer works. *. Navigation system went down. *. Battery consistently dies if not driven for 2 or more days. Batteries have been checked and rechecked by 3 different companies. *. Dash computer is dead. I cannot set the clock. Every time the battery dies the clock resets to a different time. Bluetooth gone. *. And then we are driving down the road and Im in the passenger seat and I see something move on the dash. I look closer... ITS CRACKING!!! It split from the window all the way down to just above the glove box in about 30 minutes. It has since split on the drivers side.*. Poor quality paint.We are two women in our 50s. We have had this car detailed every year since we bought it. It does not sit out in the sun very often. We own a 1998 Subaru Forrester with leather seats that it showing very little wear and tear and has 80,000 more miles then the Acura. Both cars have been well maintained and cared for. The Acura cost $20,000 more than the Subaru. Our nephew still drives our 86 Honda Accord, it has had an engine and transmission replaced and has over 300,000 miles on it. The interior looks better than the Acura. We thought we were buying a luxury sedan. I am embarrassed by this car and very disappointed in its quality. Too bad because we were loyal Honda owners for many years, NO MORE! Im buying a Subaru Outback next time.

My Acura MDX drives very smooth and has excellent gas mileage. It has wonderful features which assists in driving. The seats are super comfortable and have warmers or coolers in them. It has a great entertainment package which is great for my backseat passengers. It has great sound and I was worried I would have to replace the factory speakers, but it works and sounds great. But I wish there were more functions on the steering wheel to control everything, including volume, bluetooth functions, etc. The power windows could be a little faster when going down or up too.

My experience have left me feeling angry as a consumer. On many sides I have experienced disappointment. I did a trade in 10/12/17. Completed paperwork twice. Finance company originally Wells Fargo, never have I been late with my car note. As of todays date 12/26/17 I dont have resolve with the pay off, nor payment book. I was told that Acura finance company would contact me but to no avail. Early pm today I spoke to manager who said will call back after he get paperwork in his hands. Its 10:11pm. Still waiting. Ive tried to be patient. Tomorrow I will have to spend the day talking back and forth with Wells Fargo. PLEASE ADVISE.

I am faithful Honda buyer. Currently, I own a 97 Prelude, 08 Accord V6, 08 Pilot and a 07 Acura MDX. Of all these cars, the MDX has been the worst in quality. First, there was the left suspension that rattles at 12k miles. My dealership (Continental Acura of Naperville) took countless of trips to diagnose the problem; they replaced the whole front left suspension, rear left suspension, re-did the brakes and after 6 visits, it was determined that the battery holder was cracked. Now, the car has 33k miles and the oil sensor switch has malfunctioned. In all my years of owning cars ranging from 0 miles to 200k miles, this has never happened.My car is past the warranty, so I am out of pocket $230. However, if you do a bit of research online, Acura has had this issue with 07-11 MDX, but did not issue a recall on the system. I own a 08 Honda Pilot and I have never had any issues. If you are considering buying an MDX, I employ you to take a look at their cheaper sister, Honda, who has better service and quality. And if luxury is what you really want, then go check out a Lexus. This is not a biased view, but rather a fact from US News and World Report, Motor Trend and Edmunds. I also talked to a US rep (1-800-382-2238, if anyone else needs it). There’s no help on the matter, just an apology for the poor product.

I have been unable to drive my 2020 Acura MDX for over five months because a replacement motor mount bracket is on national backorder with no ETA available. It is not available in the after-market or used. In desperation, I contacted the Acura Brand Officer for assistance in locating the part or at least providing an ETA so I could make a decision regarding a replacement vehicle. He referred my issue to Acura Client Care. The representative took my information and promised to call back in a week. He did not. When I finally was able to contact him again, he was totally unprepared to speak with me and said he would call back in another week. He did not.Apparently, this is not an isolated incident. Since then I have read many Acura customer service reviews and many Acura owners have cars sitting because they cant obtain replacement parts and Acura customer service has been unresponsive. Ive owned four Acuras and the decrease in quality and customer service is very disappointing.

Acura has so many different varieties. There is really something here for everyone. I am picky, but it was easy for me to find something unique and luxurious. Love built in GPS, fresh acceleration and sleek design. The car seems luxurious but with reasonable price, very eye catching and I love the image that comes with it. Also has fantastic size for the whole family and the dogs. Perfect for my road trips and always really great to take hiking. It was very functional and realistic. However, my husband had way more options with his Lexus. I also had many more options with my Subaru. If there were more features I missed, I was not made aware of them.

After doing a lot of research and test-driving Lexus, Mercedes, Subaru, Nissan and others, I finally bought an Acura-RDX and realized immediately after buying the car that the famous Honda Company/Acura suppressed the fact that this RDX didnt have trunk/hatch release key inside the car. Unless I go near the car with key in-hand and open the trunk door. I called Acura customer service and a guy told that Dont worry. We know that. Next year models will have the trunk release key inside the car. We cant do anything for you and he hung up. I was totally disappointed with this elusive answer. Why Honda deliberately suppressed this fact? Deceiving the customer is not good at all. I never buy any Honda car or Acura car. Though expensive, I should have bought Lexus SUV with better options than Acura RDX or MDX.

2007 mdx - I have 2 acuras and love both but will never buy another. Transmission error light came on at 90500 miles. So i brought it to Oxmore Acura in Louisville. They did a test and showed me a report that the PCM failed and stated it had to be replaced because the car could stop running. I paid the $900 and they replaced it. After it is replaced they tell me i need to replace the 3rd gear pressure switch. I said I thought the problem was the PCM since the reason I came in was I wanted the transmission issue corrected. Turns out the FAIL wasnt because of any transmission problem but a recommend change because the car was 7 years old. I feel like that was a fraud. Will never step in a Acura dealership again.

Bought a 2018 Acura TLX Aspec, and in 2 years the engine gave out at 40,000 kms. They had to replace the cylinder blocks. After replacing the cylinder blocks, then a day after electronics gave out. My car started shaking and lost steering wheel control. Almost caused me to hit someone. Called Acura that I dont feel safe driving this car. They basically said, We cant do anything. If anything happens just keep bringing it back. Girl was polite but of no help. Now I have to drive that car feeling nervous everyday that something could happen to me or others. Never buying Acura again.

Acura has a few varieties but I only like a couple. I like the EX and LX models. I also like the 95 body style but it is very hard to find. It is my dream style of car. The features are good. The Sirius radio is a plus. Also the ability to see while backing up comes in handy on long nights. I love the interior because it is easy to keep clean and keep up the blue tooth connect is also a plus. The upgrades are cool. The capacity is well suited for the family of 4 that I have. The trunk space is actually bigger than it looks from the outside. It is very convenient on long trips to Texas and other places.

Acura has a lot of options depending on the size of the car that you are looking for. I would recommend that you try different ones. They also have a lot more of high tech options that are necessary in this age. Sports car SUV sedan has great stereo equipment and easy to learn how to work things. As with technology there are many options that you can gauge which ones are more important and fix those ones and personalize as to your comfort. Plus their cars are very roomy have plenty of room in the back of the car space for cargo and really good amount of leg room in front and back. Even with car seats can fit 3 in the back.

We have owned many vehicles and we decided to give Acura a try mainly because we liked the body style and Hondas reliability. Worst mistake we have made in a long time let alone a very costly one! The car performs alright but the $5000.00 upgrade for the technology package is a sad story. The dealership along with tech experts there can barely explain its functions. Been there several times after reading the limited information in the manual and each time it takes three of these geniuses to solve one issue. They say to play with it but if trained personnel from HONDA CANT do it how is the consumer supposed to? Very unfriendly compared to other makers. Dont make our same mistake.

ACURA has a wide variety of models. Including sedans crossovers midsize and SUVs. It would be really hard to not find something that you like. The appearance and standard features are top notch. Very sleek luxurious look with outstanding standard features. Modern exteriors with edgy fixture. Comfortable and spacious interiors that make everyday and long distance drives a breeze. All models have pretty good upgrade possibilities. The people at ACURA make it easy to find a car or SUV that fit your lifestyle and price range. Whether its affordable luxury or top of the line luxury they have it. Passenger capacity is good. Fortunately they have different cars or SUVs for different needs. Whether its five to 7 passengers you guaranteed to find something you want. Really good quality.

All their cars are nice, reliable power options, great inside and out, last a long time and they have family cars and sport cars depending on your needs. These cars always have looked good and seems to get better with time. The features have got better over time, better radios, better interior design and power everything. At the dealership you can customize your car with tinted windows rims, also custom colors you can change out the interior colors and you can add TVs. Depending on the model of the vehicle you purchased you can sit anywhere from a two-seater to a full-size family vehicle just depends on the preference of your family.

There are different type of brands, small, medium, big and a variety of colors and options. Everyone can find what they are looking for for a decent price. The car was white with a lot of features like ac, automatic, tinting on the window, leather seats, huge mirrors, reclinable seats. It was really easy to use and the manual helped with any issues. Its a very good car for a modest family with kids. The car seat were really comfortable, even for a long drive, lots of legroom for passengers and easy access with the 4 doors.

Acura offers vehicles for whatever your reason and needs. They offer the TL models, TSX, ILX, sedan. SUVs include the RDX and MDX. Sedan models seat up to 5 people. SUV models can seat up to 8 people and plenty of room for cargo and can be adjusted for smaller families as well. Their cars are very sporty and luxurious. Clean lines and sharp features are often found in these brands. Comes in colors white, black, and grey. Features include navigation in the touring models, CD player, remote alarm, seat warmers, blue led lights, window defogger. Upgrade stereo to DVD player or in dash system. Personalize every drivers seating preference like the navigation system and music settings and volumes. Overall great customer service and luxury models always come fully loaded. Warranty is awesome and great efficiency in gas mileage. Value of car is worth it in the long run.

Not many different models, but there are great colors and have different engine sizes. The car itself was great looking and I loved the easy going body. It didnt look like some weird spaceship like other cars look. The car had a nice sleek looking dash and is easy to clean too. My immediate space, and front seat passenger space was nice and did not feel confined. However the backseat was small and not very comfortable. Also, whenever I had issues with my car, the parts were very expensive and that was the downside for myself.

Bought the Acura TL as a CPO. Good value. No real issues except for a couple of minor computer parts that needed to be replaced. Now have 127k miles on it and have owned it for 9 years. 2005 model year. Best body style... Do not like the newer ones, style wise.

J have owned this vehicle since 5k miles. The ‘feature’ called engine auto stop has never worked properly, leaving me stranded at intersections countless times. It also drains the battery which Acura refuses to replace annually as a safety assurance. Acura is so arrogant that they claim nothing is wrong with the system and refuses to provide a way to permanently shut it off resulting in a death trap. Would you drive a vehicle whose brakes work 95% of the time with no warning for failure? I think not. I was almost rear ended by a large truck because this piece of garbage feature once again failed. Acura has me take it to a dealer to be told for the second time there was no issue. Do not buy any Honda products with this feature. I believe that the people at Honda hate their customers and want them to die because of this one feature.

Gunn Acura sends emails to customers saying No Appointment Needed, Service for 1 hour or less. This is false. According to Gunn Service Mgr. it takes 1.5 hours or more. Staff not friendly. Over promise their commitments. Overpriced. Not buying another Acura again.

I am current/original first owner of 2005 Acura TL. My car has dashboard cracked and airbag sign showed on screen. And Ive researched on web and found this is common issue/problem that many TL owners are experiencing. I recently went to Acura dealership for trade in my 05 TL for 2017 MDX and my vehicle appraised was $0.00. They said they couldnt buy it from me with dashboard cracked and sell it in their dealer. FYI my TL has about 148,000 miles and has good condition.I cannot believe Acura knows theres a problem with dashboard cracked on almost every TL they manufactured and not taking any action. What if theres airbag issue and not function it properly because of cracked dashboard? Is airbag going to function well? This is safety issue and Acura should make recall to check who has dashboard cracked. I dont think I am never going back to Acura again after experiencing this kind of bad service.

I purchased my first Acura TL in 2002 as a leased car and then I purchased it since I was such a satisfied customer. To my dismay, my car is slowly showing signs of oxidation on the hood, rear trunk and front hood. To my surprise, I have noticed other Acuras on the road that are about the same age as my car and they too are showing signs of erosion in the same areas. This appears to be a manufacture defect. I plan to create a blog or use my Twitter account just to get a mass response from the over-public who have Acuras if they too are experiencing this problem. Before I did the internet probe I wanted to first check with you to see if you have received complaints about erosion occurring on your cars. Im told that Honda has a growing problem with cars that rust/erode based on poor construction. My car trunk leaks into the area where my donut is stored since day one. Thanks you for your attention to this. The cost for a paint job is in the several thousands.

The ILX is a nice small car with good electronic features. The TL, TLX and many other Acura models have very nice exterior and interior designs and it isnt too small or too big and has nice seats that arent easily damaged. The cars work very well and have great helping technology. The upgrade options are very good just a little pricey, the upgrade includes extra things for the car to make it look and perform better which adds onto an already great car. Acuras are very good for family, you can fit 5 people in it which is a good size, there is enough space to take little road trips.

2006 Acura TL - I called the Acura dealer cause all of a sudden my dashboard is cracking everywhere. I know several more having same problem. This is a defect and should be recalled. They want to charge me $2050.00. I have always took care of my car and its weird not only mine in my hometown is doing it. Also my Bluetooth wont connect. I talked to Acura corporate, they told me to take it to dealer cause my system might need updating. I did that and they just brushed me off without helping me. I am very disquieted especially with dashboard cracking everywhere when I take care of it and keep garaged.

I have a 2016 RDX. Great car. Drives well. Nice features. But really awful tech that reminds me almost every day that Acura has not been able to fix the multiple IT problems in over a year. Bluetooth will not connect correctly. Car will attempt to make calls (to my phone) intermittently. Goes to mute when all screens and audio become non-functional... Overall, I would choose a different brand as IT is so integral to the function of a car now, and Acura has completely failed in my case.

I have a 2018 Acura RDX and its gas range display sucks. On an instance, I start from my office and it shows, I have gas range of 100 miles and after driving for less than 2 miles it shows gas left for 70 miles left. How come in driving for 2 miles I consumed gas worth of 30 miles? After driving on highway for few miles it moves up to 80 miles. How come after driving extra 5 miles I added more gas in my car? I understand it varies based on driving but how would I actually know how much gas I have in my car. It is extremely confusing and I think erroneous. Not sure how such system is considered as a better user experience by the Acura engineers. I think Acura should do a recall and fix this system for all Acura RDX owners.

This car brand offers the sporty model (ILX), the mid-size sedan model (TLX), the larger sedan (RX), the two SUVs (MDX and RDX), and an expensive sports car (NSX). All the cars are tastefully designed inside and out. The Acura brand provides in their standard cars what most others charge as extra. All the cars have leather seats that are very comfortable and superior handling. Most of the upgrades were nice to have options. The description was good enough to understand what Id be getting if I opted for some of the personalized options. Passenger capacity in all Acura models is as expected. Sedans comfortably fit 4 people and the SUVs can fit one more.

In two years we have never had an issue with the Acura. Other than a little road noise it has been very dependable with more than adequate power and performance. This is a 2017 model AWD with the 6 cyl engine.

At the beginning of this summer, my dashboard randomly started cracking above my steering column. The crack has extended all the way to the windshield and split off in one direction. Also the passenger side has started to crack around the airbag. An expensive luxury car like this should not have these types of issues. I love this car, but now every time I get in, I cant help but feel that I am driving a piece of junk.

I have 2013 Acura MDX. It was good and smooth when the mileage was about 40000-50000 but after the mileage went higher the transmission got problem, it will shake every time I tried to be from 45-50 mile per hour.

Acura RDX 2019. I bought my RDX in Aug 2019. The brakes immediately were squeaking. I thought because they were new it had to be broken into. At 4000 miles I couldnt take it anymore bought to acura and they replaced the pads and rotors. A month into it here I am again. Now they claim its a known issue and it cannot be fixed. How can a 40000 + car not be fixed. They expect me to drive this car with these embarrassing brakes making noises. Shame on acura. They are a disgrace. I have always had a Lexus should of never switched. Worst mistake in my life. Acura cannot shine their shoes.

Upon purchasing my 2015 Acura TLX, I was not told that Acura and Apple iPhones do not play nice with each other. At the time I had an iPhone 5S and now have an iPhone 8 and neither work with my cars hands-free dialing. I have carefully entered contact names and voice tags into my speed dial list but when I speak the name John **, up comes a list of names starting with Mary **. Acura offers no fix. Quite the deal from a so-called luxury care.

I have had three Acura vehicles. The first two vehicles were of good quality, but the third is terrible. From the beginning Ive had problem. Ive only had it two year, but there are numerous small issues like a bluetooth system that does not work properly, a sound system that is intermittently tinny, windshield wipers that do not function on auto, and other similar small things. I have also had to have the car in for a major repair to the engine because a valve got stuck open. It shifts gears with a significant clunk frequently. And the parking sensors in the front have now been replaced twice because they start beeping at empty space. I have had the vehicle at the dealership multiple times, but because the issues are intermittent, they cannot find them and therefore cannot repair them. I have now talked to customer relations at corporate Acura multiple times, only to be told that because the dealership cant find the problems, corporate wont do anything. So now Im stuck with a vehicle that doesnt perform correctly, they Acura cant fix and wont take back.

Similar to the other post on the Naperville dealership, Ive been a long time Honda/Acura owner with an 89 Prelude, 96 Prelude, 02 TL, 03 Pilot and 08 TL. This latest TL has been by far the worst. Right at the start, the passenger side A/C was not working and that is basically the only thing that was covered by warranty. The rear breaks wore out after 20k miles and when I took it in, I was told that it is a wearable item and they would charge me just to look at it. I have never had front brakes wear out after that short of a time period, much less, rear brakes. I have very little city driving. Find out why the back brakes are apparently locking up? No way, my problem. The latest problem deals with water leaking into the car. I took it into the dealership where they took a quick look and said I needed to schedule an appointment so they can spend more time on it. I scheduled the appointment and took it in. They spent half a day and could not find the problem. I just now took it in again to show them the problem as it was happening. They took a quick look and said they would have to run a diagnostic and charge me for it. Ridiculous. To show that it is not just the dealership, I called Acura (client relations, I believe) and their only comment was too bad, your fault for not spending your time going to other dealers, etc. because it is now out of warranty by a month (everyone delayed long enough I guess). After going round and round, I gave up and told her that this is ridiculous that Acura does not stand by their vehicles and this is the last Acura/Honda I will buy. Her only comment was that that is certainly my choice and I am welcome to do that. So anyone considering an Acura (owned by Honda), there you go. Buy their car and you are on your own.

My dashboard started cracking around the passenger side airbag. My car is garage-kept most of the time, even at work! Its obvious that this a manufacturer defect and should be replaced! In one day, I saw 4 TLs with cracked dashboards! I dont think I will buy another Acura.

My 2010 MDX 3.7L Engine has been consuming 1 quarts of oil for every 800 miles driven. At 125,000 miles the number 2 cylinder is reading 58 PSIs. The other cylinders are reading 205 with a pressure gauge. The engine is now ruined and I have to replace the engine at 125,000 miles. Honda is aware of the problem and has done nothing. Never a Honda/Acura product again.

I have a 2010 MDX with Parchment leather seats. The leather is lighter than my last MDX (which was also Parchment leather seats) and picks up dye from clothing and requires cleaning constantly. It is also impossible to get them completely clean. Service Dept has no answer and was trying to blame me, I think its a defect and the seats should have a better quality leather so this stops happening. This is an Acura!

I started my 2012 TSX and got intermittent flashing of my check power steering system, total loss of power steering physically. I asked Acura for concession and they declined. I havent been able to drive my car cause of unsafe amount of force to turn steering wheel at low speeds. Also, the estimate was outrageous. $740 just for the new EPS control module. I find other failures of 2012 TSX EPS, one of them is here on this site, Victoria of Millstone Township NJ. Another failure on Acurazine blog site, found it through google search of electronic power steering failure 2012 TSX.

I have a 2010 Acura TL, 6 weeks ago while making a turn the driver side CV Axle cracked and broke disabling the car. I had it towed, $150 30 miles to my mechanic. It took 4 weeks to find a replacement CV Axle. Dealers couldnt get them. Apparently there were only 500 of these Axle setups made for this model - there were 12 available in the entire USA. I was lucky to get one I am told. Now just a week later, my passenger side did the same thing. CV Axle broke. These cars are garbage!!! I am told it could be as long as 8 months, by the dealer mind you, to locate and get a part from Honda!! I am out of a car. Piece of garbage!!! Sell yours and get a well made car, Tonka, Hyundai or Toyota, Ford, Chevrolet!! Anything but this crap!

On March 22, 2014, I purchased a certified used 2012 Acura TL. I drove the vehicle on a long distance trip and I developed a headache and didnt associate it with the car at the time. When I arrived to my destination, I had a migraine headache. I continued to drive the car and more symptoms developed. I realized that it was something in the car which was causing the reaction (headaches, tingling/sensation on my lips which caused soreness and cracking/chapping, tightness in my chest and throat, irritation/tingling of my eyes and sensitivity of my gums and teeth and queasiness). I returned the car numerous times in order to clean the seat belts, remove the leather protector and deodorize the car. Unfortunately, the reactions persisted.I visited over 12 dealerships and all the cars that I drove caused a reaction. Some reactions were mild and others were severe. 2,500 miles were added to the odometer since I took possession of the car. The car was parked because I didnt want to continue to take Benadryl to prevent a physical allergic reaction every time I drove the car. I visited an allergist in order to find out why I was having a reaction to cars and was advised that the cause is formaldehyde. At this point, I was very concerned about my health.On 09/23/2014, I purchased a new 2013 Volvo S80. The Acura dealership agreed to buy the TL back for $25,000.00; which $5,301.30 was added to the purchase of the Volvo. Unfortunately, Im still having a reaction but it’s not as severe as the 2012 Acura TL. I took allergy and sinus medicine for two weeks after I purchased the Volvo which I thought would eliminate the reaction. From my understanding, that legally the dealership didnt have to buy the car back and the lemon law doesn’t apply to used vehicles. I tried to return the 2012 Acura TL a few weeks after I purchased the vehicle. What rights does a person have when a certified used car is purchased? I’m not sure if it will be feasible to seek legal advice since I dont have the vehicle any longer. If not, I would like consumers to know that it’s a proven fact that a person can have an allergic reaction to a car. This is a unique situation and Im not sure if there are other related cases, but I would like to be that person who takes this issue to the highest resources. I will provide all documents if needed.

Leather seats, heated seats, GPS, moon roof, 6 disc player, power windows, power locks, automatic and manual 6 cylinder, rides smooth, radio sounds really good and loud. Acura is generally a good looking car and it gets a lot of compliments and its not that bad in the snow. The passenger capacity holds about the driver which is 1 and then the passenger up front is 1 then the back holds at least three people so the car holds about five people.

Acura offers sedans (large and smaller sizes), 2-door hatch back, and SUV models good for a range of family types and vehicle uses. Theyre mid priced luxury cars. The Acura I purchased was a sporty 2 door model with a hatchback. It had features for adjusting the handling. I thought the round headlights on the Integra looked cool, too. Acura offered a variety of trim levels. There were options for radio, CD player or 6 CD changer, upgraded speakers. Some were offered in packages, such as wheel upgrades and performance tires. Acura has auto types equipped for 2-6 passengers. You can select the car that fits your needs the best, from sport models to SUVs. I was single when I purchased my sport model.

The Acura car works well with great quality including technology and runs fast. It has a lot more experience and it is also expensive, but its worth it. The appearance is amazing and they run in different colors. And dont get me started with the features. Theyre really creative!!! Their upgrade and personalization options are okay. However, I feel this is not their best decision or choice but they can do much better. But basically, great quality and compansive. The passenger seat feels just right. Its very comfortable and I feel secure right in place. Good job.

2004 MDX - Around 100,000, the radiator broke. Around 110,000, the auto transmission was toasted. $4,600 to fix. Just last week, power steering pump leaked. Who could ask more, anything more?

Called Acura when I got flat tire this morning. It is now 3 hours later they just arrived. There was no spare in car. No Acura emergency service like other brands such as Mercedes and Lexus. Very little help for person who does not know how to handle the problem. We own three Acuras. Never again will I buy one. With Mercedes or Lexus you call and they come get you and car. They repair. None of this arguing for a tow truck. No need for a million explanations. They just lost my family’s business. What a shame.