Our 2007 MDX was taken in for A/C evaluation. The A/C was repaired but then we were given a list of other items that needed attention: Drive Belt (glazing and cracking), Engine Coolant Dirty, Power Steering Leaking and required new pump, right front stabilizer Links needed replacing. Plus all fluids low and dirty including the transmission and brake fluid. After picking up the vehicle with just A/C service, I immediately drove it over to a reputable repair service that is AAA approved. The only item that would need to be replaced within the next 10K miles or so was the right front stabilizer Links. The mechanic showed us the power steering = no leak, the fluids = clean and full, and the drive belt was perfect. How do dealers get away with this?

There are different models which suits the need of different people. Inexpensive maintenance cost and nice luxurious interior without the cost of an arm and leg. The Acura has a sleek design and available in many colors. There are many available features with a modern design and technology advanced. Also, theres an easy one push start up to warm up car in advance. Basic feature work fine although there are optimal advance upgraded features. Also, they have cheaper upgrades compared to other brands and the ability to customized based on ones needs. There is enough space for what I need. But would like more leg space without buying a bigger car. Passenger seating is close if sitting in center tier. Overall, worth the cost.

I have just recently purchased a new 2016 MDX and currently have 3100 miles on the vehicle. I have some major concerns in which I am very worried about. I just went to the local supermarket for a few minutes went back to my car and tried to start it up. The transmission seemed to be locked into place the brake was very hard and the car would not start. I tried to start the vehicle up three times and it would not move. Eventually I called my husband and he came down, got into the vehicle and it started. Yet when I reached my home the event started again. Also the transmission seems to be jolting as if it is going in and out of gear. Another concern is that when it is cold sometimes when I turn the wheel to the left, it is as if there is not enough fluid where it is very rough. I had a CRV before this vehicle with 90 000 miles and I never had an ounce of a problem. Yet I have owned Mercedes vehicles and Audis and I thought they were problems. I hope this MDX does not top the German cars.

Acura was useful and satisfied my needs. It was small nice and interesting enough so that I could fit inside and feel comfortable. It has enough seats so I could fit my brother, father, and mother. It is roomy enough to not feel stuffy or claustrophobic for myself and others. The radio, and the air conditioner worked and I cant really complain about it. I usually try to get a guided positional satellite receiver because I get lost a lot in my drivings. I would recommend this brand to anyone who wants to try it and I hope that you will consider trying this brand just like I did.

Me and my family have roughly owned 20 Acuras in the last 15 years including buying 4 in the last 2 years. Had our ups and downs. The bad - losing my key. Running my Credit without my permission then making me pay for it to fix it... Messing up payments that were being taken out of my account (extra money). Lots of overcharges in any transactions. Whatever. I am over it. Everyone messes up. The good - great lease rates. Mostly reliable. Great looking car. So I bought another used Acura for a winter beater. There was apparently a recall for MDX active suspension struts. 5k repair up to 160 kms. I am sitting at 180. I called them and said hey I dont expect a full repair but some help would be great considering I am probably one of the best customers. I also own a body shop and obviously we pump parts from Acura.You know how the story goes. I was in talk with them for two weeks. They told me to beat it. We wont even look at it was the answer. I dont know if the people I am speaking with just also made an error but I am getting rid of all my Acuras after they are off lease and simply going to try something different and see how customer service treats me. I know grass is not greener on the other side but hey Mercedes makes some nice cars of all types.

My 2011 Accura MDXs GPS system is often inaccurate, provides misleading direction, and is a logically inferior product. Since purchase, my GPS has often taken me on wild chases in the wrong direction, gives misleading information as to the actual direction of the destination, and continues to offer business address options for businesses which have closed more than 8 years ago, despite the fact that a 2012 mapping system was purportedly installed in my vehicle just last year. Everything else on the vehicle is great, but the GPS, because of the foregoing is virtually worthless. Yes, 60% of the time it works well, but that is not enough to trust when accuracy is important. In addition, there is no one to whom one can complain at Accura since there seems to be a stone wall between the manufacturer and its customers. The dealership knows little and offers little on this issue, except to replace the bad map with an equally bad one.

All the cars and SUVs are coming out with standard features you would expect in a luxury car. Toyota, Hyundai, Kia, Nissan, all come with all the latest protection lane control, Cruise adjust, heated steering wheel and seats, and these are for their models across the board. You would expect Acura being a luxury brand would have all these things standard in all their models. The Acura should have all the top end. Hondas have that are standard but no everything is an upgrade, Acura is becoming a dinosaur. They should be bringing out an advanced electric with everything standard at a reasonable price to capture the market. Probably my last Acura.

The car is the best that I have driven. It rides smooth... its good on gas... and I have not had any problems with the car since I got it. I can fit everyone I need in the car comfortably.. everyone has legroom. I love that I dont have to hear anyone complain about being too close to the other. When you see the car you know its an Acura. Its unlike any other car I have ever seen or ever driven. I would recommend it to everyone.

I took my Acura MDX 2011 for its 1st service in Bellevue dealership. They checked and took the car into the service area. When they gave me the car back after service, there was a big windshield crack. When I asked, they said this commonly happens many times and my service manager will have to see and approve for the replacement. After 2 days, the service manager said that it happened before leaving the car for service. The guys said they did not notice it when leaving the car and noticed it after the car wash. This service manager is very rude - I cant replace it; it’s all your fault, he was asking me to claim insurance for this and saying thats what insurance is there for. When I said I will complain to the Acura Company, he said, Nothing is going to happen, do whatever you want. When I asked him to see the cameras, how it was before, he said, I dont have the time for all of this, and hung up the phone. I am thinking of going to a lawyer to handle this with that rude guy.

I love the car that I have because it is fast, quality, and fun. It has a good radio, a good size trunk, and has a lot of space in the car so that you are comfortable and dont feel squished, and that was another big factor in choosing this car. The AC and heater also works really well. They didnt have a lot of upgrade options but I think that I got a good value for the car. The price is a big reason that I choose this car.

Car was quality. Ranges from sporty to luxury with nearly unmatched quality. Acura is a dependable brand that offers great styles. I believe it is owned by Honda and has great motors that hold up well. You still see a lot of older models still on the road which validates that Acura is quality and very dependable. I like the integration, NSX and RSX models especially for their unique style and quality. The TL model is nice as well giving you the same look almost as a Lexus but I believe the Acura models are more appealing than Lexus personally. Acuras are easier to personalize or upgrade than most other cars. Almost all brands make parts for Acura which also helps with pricing because parts are so readily available. If you are into showing cars there are endless possibilities. Normal to average, models seat anywhere from 2 to 5 people. The RSX seats 4, the integration seats 4 and the NSX seats 2.

I have a 2012 Acura RDX with technology package and only 24,000+ miles on the vehicle. I financed the vehicle in May of 2015 at the end of my 3 year lease and purchased Acura Care for over $2,000 should anything go wrong with vehicle to make sure it is still under warranty. Needless to say, the positive end of the battery cable became so eroded that the cable became loose and was very thin. I have kept up with the regular maintenance but for whatever reason, the battery terminal was never serviced by the technician. The car could not start and I thought the battery was dead. I purchased an after market battery and drove it to Acura dealership on Nostrand Ave in Brooklyn, NY so they could diagnose the problem. It was determined that the cables could have been eroded by environmental factors and the battery needed replacement. Acura replaced the battery since it was still under the 4 year or 50,000 miles original warranty but they stick me with the $400 replacement cost of the battery cable since it is not covered under the original warranty nor under Acura Care. I find this outrageous, since a premium vehicle should not have its cable corroded in less than 4 years. I told the Customer Service case manager that I also have a 2006 Toyota Rav 4 with under 47,000 miles and have never had any issue with the battery cable. They keep referring to environmental factors as a result of the corrosion and therefore not covered since that is not a defect in the cable itself. The car is driven in Brooklyn over 95% of the time with a few trips to CT and 2 trips to Montreal, Canada. The cost of a new premium car, Acura Care for $2000+ and now $400 for battery cable replacement for a vehicle that is not 4 years old yet. Please advise if anyone else has this issue with Acura. They should be held liable for inferior accessories.

The Acura TSX leather looks worn out and years older than it is. We have a Lexus (2006) and its leather looks far superior. I expected Honda/Acura to do more. The dealers were useless. I went or called every single dealership in the DFW, TX metro and got the common response that its not a warranty issue.

When we purchased the 2011 Acura RDX Turbo, I asked my salesman what was the actual gas mileage for this car. The sticker said 19/26 but he said 16/22. This car is driven very conservatively and we are averaging only 13.5 to 14 per gallon. My question is what can be done about this and why would Acura produce a car that only gets this kind of mileage when all other car makers are engineering their cars for economy driving, not a gas hog? The car is a decent automobile except for my complaint. I just might sell this car and go to another brand.

Purchased a 2007 TL, brand new in Virginia. The military moved me to Alaska where the navigation system does not function because there is no disc that covers Alaska. The car does not know where it is and as a result, many functions that I paid for do not function. You cant set the clock, etc. I have contacted the dealer in VA, the dealer in Anchorage, as well as Acura customer service. They refuse to do anything. The database does exist. I am furious.

2012 Acura TL Power steering fails. From the airbag recall to the transmission recall I can handle. Now the fact that my power steering suddenly seizes and leaves me in the middle of an intersection with a non functional vehicle I cannot handle. The answer? Pay to have the EPS replaced. Now, going on blogs this is a COMMON issue and should be a recall warranty issue! Not self pay. Someone is going to die until Acura/Honda notices. Its not right. I have been a Honda or Acura owner for years. I will tell you, this will be my last. It is dangerous and someone will die then they might listen.

In March 2014 my 2009 Acura TSX battery died after work while running errands. I have the Acura Care extended warranty and contacted roadside assistance to come give me a jump start. Acura Care was great. They made sure I was safe, and got someone to me in 20 minutes. The guy told me my battery terminals were corroded and my car may not start in the morning. Knowing I might need a jump again in the morning, I woke up early to see if my car would start. No such luck. I called Acura Care again to see if they could come jump me so I could drive it to a dealership. Apparently they have a 7 day rule where only one type of service can be utilized. I asked them to tow my car then. Tow truck guy refused to tow it and jumped it.Now gets to the meat and potatoes of my issue. I get to the dealer around 7:45 and tell the service guy Im having battery problems. He pops my hood, tests my battery and says Yep you will need to buy a new battery. I point to my battery and say It says right on it, in two spots, 100 month warranty. My car is obviously not 100 months old. He begins to tell me that the warranty only applies to batteries I purchased. Now Im getting angry. I tell him, I did purchase the battery, I purchased the battery when I purchased the car. He then tells me, The battery CAME with the car. I respond with, Listen, I bought the battery when I bought the car. I own the car. I bought the car, the rims, the seat, the engine, the fluids. I bought it, I bought ALL of it!!!!! Im now extremely angry and waving my hands. The service guy tells me to calm down so he can get his manager.Mike the service manager at Rick Case Acura of Fort Lauderdale tells me the same story as the service guy. That the two stickers on the battery mean if you replace your battery you get a 100-month warranty, but the warranty does not apply to batteries that came with the vehicle. They are under the 3 year/ 50,000 mile warranty. I tell him what Acura is doing is extremely deceiving. They are putting multiple stickers all over a battery claiming a 100k warranty, when it doesnt apply to me since I didnt buy a replacement battery. Acura should provide different batteries when the car is sold, than when it is replaced. He agrees, says it is the root of a lot of problems with customers and offers to comp the labor of replacing the battery (Thanks for the $25 comp for 2 minutes of service).I then mention my battery terminals are extremely corroded and I will need a new cable. You can get this cable and terminals at the auto store for $4. He agrees and says its cracked and will need to be replaced. I was now running late for work, and asked if someone could drop me off 15 minutes away. I head to work where a couple hours later I get even crazier news from Acura. I will also need to replace my battery harness, which is $400 and has to be special ordered. I am baffled. I knew I would need to replace a cable, but a harness? And a harness is $400???? The service guy tells me it is connected to the terminal cable and corroded all the way through. There is absolutely no work around, and I will need to purchase the battery and new harness to get my car up and running again. I remind him that I have Acura Care Extended 100,000 mile Warranty and to see if the harness is list. He calls back a few minutes later to tell me the harness is NOT part of the warranty. I tell him A harness sounds like it SHOULD be a sturdy item, that supports another item, and shouldnt break. Whats the problem here? He tells me the battery was leaking acid all down the harness and it is no longer usable. This all stems back to Acura and their ** DECEIVING, lack of customer service and living up to their promises. I had to shell out over $600 for a bad battery. A battery that lead me to believe it had a 10- month warranty. I will NEVER buy another Acura again. I loved my car until this incident and their lies, fraud and failure to live up to their advertisements came to light.

Not many different models, but there are great colors and have different engine sizes. The car itself was great looking and I loved the easy going body. It didnt look like some weird spaceship like other cars look. The car had a nice sleek looking dash and is easy to clean too. My immediate space, and front seat passenger space was nice and did not feel confined. However the backseat was small and not very comfortable. Also, whenever I had issues with my car, the parts were very expensive and that was the downside for myself.

During the week of January 16-January 19, 2012, my vehicle was taken to Acura of Brooklyn on 2722 Nostrand Avenue for an oil change. While there, the service adviser informed me the rear brakes of my 2006 MDX needed to be replaced and I consented to the service. On Sunday, 1/23/12, as we were on our way back to Brooklyn from Boston, Massachusetts, my husband and I heard an unusual sound coming from the front end of the vehicle. We immediately called Acura of Brooklyn to report the problem and they advised us to go to the nearest Acura service station in Boston. When we arrived to Acura in Boston, the service department was closed. A representative from Acura of Brooklyn then advised us to bring our vehicle in the next day so that the source of the problem can be determined.As we proceeded to drive home to Brooklyn, the front end noise became progressively worse and the wheel began to shake excessively. This occurred approximately 60 miles south of Brooklyn in Connecticut. Suddenly and without warning as we were driving on the highway, our front right wheel came completely off, nuts and all. Needless to say, my 10 year old daughter, my husband and I were shaken up by this incident. We called a tow truck company and our vehicle was taken directly to our house because Acura of Brooklyn was closed. Early the next day, a service technician from Acura of Brooklyn came to our house to assess the damage and the vehicle was immediately taken to be repaired at their service station and we were given a loaner car. After the work was completed, my husband asked for a copy of the work order to see what damage had occurred and if and what parts, were replaced. It was never sent to our house or given to us. A routine follow up customer service call was received 3 days later and I explained my dissatisfaction with the way the incident was handled and the disregard and inconsiderate behavior of the Acura staff. The customer service representative assured me that the message would be relayed to the manager and someone would be contacting me soon. No one did.In March 2012, my vehicle was taken for a routine oil change and I was told that the front brakes would be in need of replacement at my next visit. Today, Friday, May 11, 2012, I took my car in to Acura of Brooklyn for a routine oil change, to replace the front brakes as instructed and also to report a knocking sound that I was hearing from the front end where the damage occurred when the left wheel had come off back in 1/2012. Not only was I told by **, the service adviser, that my front brakes no longer needed to be replaced but now my left and right wheel bearings needed to be replaced and my axles as well. Although puzzled by this new information, I immediately asked if it is impossible that the damage was done when my wheel came off on the highway. I was told no that this is due to the normal wear and tear and also because of my high mileage. The quote given for the repair was very high, even at the discounted price given by **.I asked to speak to ** manager, ** who was very hostile and inconsiderate from the beginning of our discussion. In no uncertain words, ** informed me that he was not present when the incident occurred in 1/2012 and that our near death experience was irrelevant to him. I reminded Mark that my husband, my daughter and I could have died when my husband lost control of the vehicle due to the negligence of his mechanic, who failed to tighten the nuts of the wheel. He showed total disregard and told me that if I dont want to pay the money to have the service done, I should pick up my vehicle. I was disgusted by his behavior but I told him I would call back once a decision was made.Approximately 30 minutes later, I reluctantly called ** back to inform him that since my vehicle is a necessity, the service work should be done but I will be filing a formal complaint. He informed me that this is really not worth it and he does not need the money that bad. He also told me that I should pick up my vehicle if I was not comfortable with the work that is being done. I told him that the purpose of my call is to have the work done and he cannot refuse to provide service to my vehicle. Since ** behavior was upsetting, I asked to speak to his supervisor but he informed me that ** would not be back until Monday. He then hung up the phone. This lack of consideration, disregard and poor customer service and relations is totally unacceptable and prompted my decision to file this complaint.

You would think an auto maker, who endangered the well being of my 2 year old daughter, would be quick to correct the problem of a defect on one of their cars. I took my daughter to the park on a hot day. When we were about to leave, I unlocked all the car doors as usual by placing my hand through the door handle. I opened the back door, placed the bag with my keys on the floor, buckled my daughter in her car seat, closed the door, and went to open the drivers door. All the doors were mysteriously locked. All the doors were unlocked, how could they just lock themselves? Also, with the 2013 Acura RDX, you cannot lock the door with the key fob in the car. I of course began to panic and a maintenance man broke the small window on the side so I could get my daughter out. Upset, I drove to Center Acura even though it was late in the day. They told me it was too late to check my car, but could look at it next Saturday. I asked how this could have happened and nobody knew. It was almost like nobody believed me. This is a pretty serious defect and I at least thought they could help me out with the cost of the window. Nope, I received a quote for $708 ($228 for the window and $480 for the labor). I then called later to ask if they charge to diagnose the problem. It was $160 just to look at it. Called the Corporation and they basically said it was up to the dealer. I cannot worry about the safety of my children so I am looking elsewhere for a car. BTW, that same window will be fixed for $270.

My 2010 MDX 3.7L Engine has been consuming 1 quarts of oil for every 800 miles driven. At 125,000 miles the number 2 cylinder is reading 58 PSIs. The other cylinders are reading 205 with a pressure gauge. The engine is now ruined and I have to replace the engine at 125,000 miles. Honda is aware of the problem and has done nothing. Never a Honda/Acura product again.

I bought brand new Acura MDX in 2007. Since I bought I have had issues related to either Accelerator noise, Air conditioning leakage, or low brakes and cracks and scratches in seat leather. I have been taking my MDX to fix these issues at Bloomington Acura dealership where I bought it. I am very much disappointed with Acura manufacturer as these issues have arisen at baby miles. I am also very upset and disappointed with Bloomington Acura Service Dept. as far as finding the source and fixing issues at the first place. I always have to bring my Acura MDX twice or three times before they are able to diagnose the exact symptoms. In the past, I had to take my Acura MDX three times to the service dept to figure out the source of Air-conditioning leakage.Currently, I am having issues with low brakes. Few months ago, the brake pedal is almost to floor before I am able to stop the car, I took my Acura MDX to Bloomington Acura service dept. I was told initially that they will try to find any brake fluid leakage, if not then they will have to change the Master Cylinder part to fix the issue. I agreed, eventually they had to change Master Cylinder but when I drove the car I still didnt see much difference because the brake pedal was still almost to the floor when pressing the brake pedal. So, I took my Acura MDX again to the service dept and they said everything is fine and up to the coding standards. There is nothing else is remaining to be done by them. They suggested to drive the MDX for couple more months and see if it comes back. Within three weeks the issue came back and again the brake pedal is almost to the floor. I have taken an appointment with the service dept again and will find out if they come up with some different stories. I am really disappointed first of all with the quality of Acura MDX because I have not driven my car much and it has only around 43K miles and yet I have brake issues. Also, what drives me crazy is that the service dept cant fix the issue although they are so called Acura Specialist which they charge tons of money. I wish they have experienced and certified people to fix cars in the first visit.

I bought my Acura 1 year this past November. My front tires look like this!! I have been through 2 oil changes (One this past November) and tire rotation, only for Acura of Memphis not to mention anything about an alignment. I asked to speak with a service manager and the rep sent me to Doris ** (I knew she wasnt a manager), who made me feel really bad. She said its my fault that I didnt get an alignment. Im suppose to get it twice a year (who does that? Who knows that?) She also asked if I read the manual for the service codes??? NO! When service due comes up, I go to Acura of Memphis. I thought this was a one stop shop, but it looks like I have to turn into a mechanic! When I bought the car, I was told oh yeah, oil changes and tire rotations 2x a year. Well according to Doris, its suppose to be 2 oil changes, 2 alignments, air filters, etc. Sounds like $1000 for maintenance 2x a year. Im stuck after 1 year, 30k miles, buying two tires ($244 ea and alignment $99).After writing the post above on Facebook, the General Manager, Clifton **, called me very upset. He stated that I post incorrect information. He also stated that Doris was indeed a manager, in which the website stated that she was a service advisor. Per Mr. **, she was promoted 2 weeks or 2 months ago. Mr. ** clearly wasnt trying to resolve my problem, but was very argumentative. I told him multiple times that my problem clearly isnt a tire problem, but an alignment problem. He totally ignored me and started reading some script talking about what Acura does for their customers. His tone was very negative and I dont ever care to speak with him again. I am not sure why a General Manager would call a customer irate. I have replaced the two tires and got an alignment. No help to Acura of Memphis or the General Manager.

I recently purchased a new 2019 Acura RDX a-spec and have been experiencing continuous issues and malfunctions with the infotainment system. Issues include system freezing, Calls not ending, unable to access navigation or apple car play, System remains on (sometimes all day) when car is shut off. System will shut off while driving and lock out of all functions. Loud screeching over speakers at random. Unable to adjust volume with steering wheel controls, etc. Several of these things I was able to document on video. I was instructed by the service manager to disconnect the battery and allow car to sit for 10-15 min before reconnecting. This sometimes resolves for a short period before the issues resurface again. Not to mention, a step that no owner of a brand new luxury brand vehicle should have to do. I recently took my car into Acura for service and they ended up keeping the car for 2 days to try and troubleshoot the issues. This is what the Service Rep sent me: Hey Tony, I got word back from my area rep that he has to cross reference the data with the field engineer to see if they feel like changing the infotainment system will address the concern or not. Some of the symptoms are known issues but have not had a fix developed yet, but we want to be sure we exhaust all options. After all that, they were unable to fix or replace anything. I was told that Acura is working on future software updates that they can push out to everyone, but for the time being, there is nothing that I can do. I feel like I bought a lemon that is probably dropping tremendously in value due to these ongoing issues. I would strongly avoid purchasing an Acura RDX and any other Acura with the same Infotainment platform. Acura RDX Owner Tony **

Acura has cars and SUVs. The cars range from sporty to convenient. My husband and I both drive Acura. My Integra is very spacious and comfortable. I have fit 4 people and a car seat in my Integra, and everyone had enough room to move around. There was wiggle room, enough leg space which is very important especially when traveling. I love all the features the car has. I also love how safe I feel in the car, considering I have a newborn child. My Integra is very personal. With it being a new car, I can set my phone up through Bluetooth and answer calls in the car, through the speakers, which is very important to me, be wise of work, but also safer.

Acura has a lot of options depending on the size of the car that you are looking for. I would recommend that you try different ones. They also have a lot more of high tech options that are necessary in this age. Sports car SUV sedan has great stereo equipment and easy to learn how to work things. As with technology there are many options that you can gauge which ones are more important and fix those ones and personalize as to your comfort. Plus their cars are very roomy have plenty of room in the back of the car space for cargo and really good amount of leg room in front and back. Even with car seats can fit 3 in the back.

I purchased an Acura MDX on 4/4/2019 and purchased an extended warranty for it, which is supposed to provide coverage for electrical and mechanical failures in the car. In 2020, we notified our local Acura Dealer (Pleasanton, CA) about an issue we were experiencing. Whenever we remote started the car, the heated seats would no longer operate about 50% of the time. We took videos of this occurring, and the dealer was able to duplicate the problem. They said it was an issue that needed to be addressed by the corporate office, as there was nothing the dealer could do.I have spent the last two years going back and forth with Acura over this issue, and the matter remains unresolved. At first they said it was operating normally when it did this. They also said they hadn’t heard of this issue before. An internet search revealed numerous online complaints from other customers about this exact same issue. There’s even a service bulletin put out my Acura about this in August, 2017. Bulletin number BTS 161203 Version 3. It states that the front seat heater control unit was suspected to be the culprit.Acura has refused to fix this issue, so I requested a refund for our extended warranty, which we paid $2695 for. We are experiencing a mechanical/electrical failure of the heated seats to work properly, and Acura has refused to fix the problem. Therefore, we would like a refund for the extended warranty, which was purchased entirely for problems like this.

New car but I love it! The ride is smooth and comfortable. Gas mileage is good. I have had the car for a little over a month. It has a luxurious feel and ride. I only have positive things to say about the Acura.

I have a 2010 MDX with Parchment leather seats. The leather is lighter than my last MDX (which was also Parchment leather seats) and picks up dye from clothing and requires cleaning constantly. It is also impossible to get them completely clean. Service Dept has no answer and was trying to blame me, I think its a defect and the seats should have a better quality leather so this stops happening. This is an Acura!

2009 Acura TSX is Junk. Interior that looked like leather is really rubber as thin as a balloon, all around the seat sides, head rest and arm rest. Falling apart at 90,000 miles and looks like the car has leprosy. Very sad for such an expensive auto. Burns oil like an old Chevy. I will never by another Acura or Honda. Compare that to my Toyota Tacoma. 12 years old, 130,000 miles, interior looks new and mechanically have never had any failure of any kind. What was I thinking to buy to Acura?

I bought new Acura RDX 2015 at the dealership. Acceleration is slow, breaks a bit noisy. Most importantly repeated problems with alternator and battery causing catastrophic failure on the road. Till owning Acura I never had a problem with alternator. In Acura its a persistent issue. To top it off the dealership next to me Piazza West Chester is probably the worst customer service and competence of any dealership Ive had experience with and zero desire to improve anything. That alone would deter me to buy another Acura. I wont be an owner of another Acura. Cant wait to get rid of this one.

I purchased a new 2021 Acura TLX on Dec 6th, 2020. Around 7500 miles the car steering rack started to make a noise. I recorded the video and sent it to my local Acura dealership (Vandergriff Acura). They said other Acura had the same issues and I need to get the steering rack assembly changed. The part was back ordered and it couldnt be fixed right away. After 4-5 months of wait the part was back in stock and Vandergriff installed the whole new steering rack assembly. The car at that point only had 14,000 miles. I took the car back to Vandergriff 3 times because the car wasnt going straight. The first time it was pulling to the left and the next two times pulling to the right. Ithen took it to another dealer in my area, Goodson Acura. They performed an alignment for free and said the issue is fixed. I drove the car right after and again the issue was there. The car keeps going to the left. The sensors in the car has be reset and still the car doesnt go straight. I contacted Acura Client Relations and Sue from CA called me back. She called me 3 weeks ago. She mentioned she will call me back and let me know if I can bring the car into the dealership. Three weeks in and reaching out to her three times already, she hasnt called me back. I am getting frustrated I have a new car and it drives worst than my 2021Mazda 3. I will never buy a car from Acura again. I will stick with Audi and/or BMW. The contact number for the Acura Clients relationship person is 1-800-999-1009 ext **.

I got the MDX 2016 and I have about 12000 miles and the suspension is so bad I went to the dealer to look at it, they fix the system on 2017 models so I have to stick with it or buy the new one 0.

2012 Acura TSX Power Steering System - On Thursday, I was driving back to work from my lunch break when suddenly as I was coming around a turn my steering wheel locked up and I immediately went into panic mode and could barely drive my car. I immediately tried to pull over and the Check Power Steering system light came on. I turned my car off and then back on and drove 500 feet back to work since the light went off. After work, I drove to the gym about 5 miles away and as I was driving again, it locked again. I brought it over to the Meineke next to the gym and had him keep it overnight to look at it in the morning. After he inspected it the next day and drove it, he said there was nothing wrong wear and tear wise on the car that he could see and to bring it to Acura. I brought it over the Acura in East Brunswick and told them my safety concern and did not want to drive this vehicle that clearly has something wrong with it that is out of my control. 3 hours later, I get a call saying that my power system steering wire went and I need a whole new system for around 1200. My car is 4 years old with 60,000 miles on it. After speaking with him and getting a price he told me that they would give me a rental car for free and that at any second the power steering system could go while I was driving. This is obviously a huge safety concern, there was no warning whatsoever and I was driving while my steering wheel locked up on me in a very busy area. I talked to numerous mechanics that said that that should not be happening whatsoever to a newer car with that amount of miles on it and it must be some type of defect. I decided to file a case with Acura because I do not feel like I am liable for this defect in their car. BTW I am still leasing and my warranty was up at 50,000 miles. When I went to Acura later that day to pick up my things and receive my rental car, they refused to give me one. I asked to speak with the manager and he said he needed to confirm with corporate Acura who I filed a case with to see if they will give me a rental. Well the next day they called and said that Acura said I did not deserve a rental car since I do not get my service done there. So I called corporate Acura and they were closed and called back the dealership and asked who they spoke to and the rep said that the manager had a personal number. I have not been to work in three days, was told I would know something yesterday, but the manager was off yesterday and now I am told tomorrow a case manager will come look at my car. This is unbelievable. I am refused a rental car after paying my monthly payment for this car for the past 4 years, I was driving an UNSAFE car that has some type of defect, and I am getting false information from the dealership and treated poorly and when I went to the dealership yesterday to get my EZ pass out of the car, it was unlocked and no one even looked twice at me that I could have been just going into to some random persons car. I am looking into an attorney if they do not cover this in full.

Transmission problem at 101,*** miles - bought the car (2002 Acura MDX) used with 55k. Car was reliable until I saw my temp sensor trigger while driving on the freeway. I live in the desert so extremely hot temperatures are common. From what Ive read from former Acura mdx buyers is that transmission failures are common and inevitable. I made sure that the scheduled maintenance was performed to prevent the transmission failure. Im disappointed that even though my transmission had the oil jet kit that supposed to help lubricate gears inside I still have the transmission problem. Acura quoted me 4k dollars to fix it and my transmission specialist wants 3k. I feel like Acura should have these transmission replaced for free especially if you do your scheduled maintenance with them. Im going back to Toyota/Lexus.

Acura RLX - DO NOT BUY THIS CAR!!!!!!!! I bought the car because it says it gets 20/24/30. I get 15/19/25. Acura Relations - LOSERS - says sorry there are many factors in what your car gets. I put premium in it; drive the speed limit, have an empty car yet it gets 5 mpg less. I will NEVER buy an Acura again. Unfortunately I am in a three-year lease or I would get rid of it. ACURA HAS LOUSY CUSTOMER RELATIONS - dont buy this car or any Acura for that matter.

Acura offers many different options and MDX is a good one. Its the only we looked at. I knew I wanted an SUV with all the bells and whistles. I think I got everything FBI was looking for in a new vehicle. It has a pretty sporty appearance too and the options are far better than the average vehicle. First time Ive owned an Acura and so far its been a good car. It is roomy and it has the 3rd row seating. I like it because I have to haul extra kids around or put them In the back so I dont have to hear them.

Acura RDX has been a very dependable vehicle until recently. We started having a water leak come from behind the windshield. It took a week for the Acura dealer to figure out where the leak was coming from. Also, when I drive over any bumps, it has always made a rattling noise and its annoying! I wish that I purchased a Toyota RAV4 instead. Even so, I like the way the vehicle handles on the road and the comfort of the seats. It also has plenty of storage. I felt this vehicle was a good value as well.

There are a number of models to choose from and they range from the lower, cheaper models to the more expensive models with all the bells and whistles. It is a relatively higher end brand – not going to be on the lower price of cars but there are other brands that are much more expensive. There were a lot of personalization options available but of course they are all pricey but you get what you pay for. Overall I was pretty happy. It is fairly roomy and a little bit bigger than other cars. I am satisfied with passenger capacity.

I have been paying off my 2013 Acura Tsx since May of 2013. First of all, I put down $10k out of the total amount of 34k, which includes tax. I have been paying off $500 every month until it dropped to $477 a month. I may have missed a month here and there, but would make it up the next month. Now riddle me this, How do I still owe 18k? I have bank statements totaling up to 10k in payments. 10k monthly payments +10k down payment = 20k. 4.0 apr, results in what? About 2k so far? So if anything, I owe around 12k, considering my apr guesstimate is somewhat close.How in the world do I owe almost 19k? I know for a fact that 4.0 apr will not result in 7k after two years. Also, after missing my payment the second time, they canceled my online Acura financial account. Thats very smart of them to hinder my ability to make payments so that I have to pay through the phone with a surcharge fee. Im considering on lawsuit if they dont resolve my issue by 3/31/2015.

Called Acura when I got flat tire this morning. It is now 3 hours later they just arrived. There was no spare in car. No Acura emergency service like other brands such as Mercedes and Lexus. Very little help for person who does not know how to handle the problem. We own three Acuras. Never again will I buy one. With Mercedes or Lexus you call and they come get you and car. They repair. None of this arguing for a tow truck. No need for a million explanations. They just lost my family’s business. What a shame.

My dashboard started cracking around the passenger side airbag. My car is garage-kept most of the time, even at work! Its obvious that this a manufacturer defect and should be replaced! In one day, I saw 4 TLs with cracked dashboards! I dont think I will buy another Acura.

The driver side fog light unit fell off. I have been taking care of the car very well and there isnt anything remote in my driving that would have caused it. Multiple pictures were provided to Acura for verification. Acura does not own that the unit failed due to manufacturer fault. Shame on you Acura.

The Acura car works well with great quality including technology and runs fast. It has a lot more experience and it is also expensive, but its worth it. The appearance is amazing and they run in different colors. And dont get me started with the features. Theyre really creative!!! Their upgrade and personalization options are okay. However, I feel this is not their best decision or choice but they can do much better. But basically, great quality and compansive. The passenger seat feels just right. Its very comfortable and I feel secure right in place. Good job.

I purchased it used around August of 2010. The vehicle had approximately 122,000 miles on it and was in great shape body wise and mechanically. About four months ago, I could feel the transmission beginning to slip. Recently, it has become dangerous to drive this vehicle. While accelerating, the car will slip into neutral. I was nearly rear ended by a vehicle following too closely when I lost power. Once, while stopped at a red light, it drove with my foot on the brake and the car went into reverse. If I had hit the gas hard, I would have crashed into the vehicle behind me.

Acura has pretty attractive and sporty models that run pretty well and not too costly. They have sleek bodies and good performance. Overall I am happy with the look and appearance of the vehicle. Upgrades are standard like other brands. The car can be nice to drive with no upgrades but if fully stocked it is a sweet ride. It has a roomy interior and overall comfy compared to other cars and other car brands, not the largest space but definitely enough for a person. Have not had any bad experiences with them. Definitely may recommend for friends shopping for a car.

Acura offers vehicles for whatever your reason and needs. They offer the TL models, TSX, ILX, sedan. SUVs include the RDX and MDX. Sedan models seat up to 5 people. SUV models can seat up to 8 people and plenty of room for cargo and can be adjusted for smaller families as well. Their cars are very sporty and luxurious. Clean lines and sharp features are often found in these brands. Comes in colors white, black, and grey. Features include navigation in the touring models, CD player, remote alarm, seat warmers, blue led lights, window defogger. Upgrade stereo to DVD player or in dash system. Personalize every drivers seating preference like the navigation system and music settings and volumes. Overall great customer service and luxury models always come fully loaded. Warranty is awesome and great efficiency in gas mileage. Value of car is worth it in the long run.

The Acura RSX model was definitely a nice vehicle for me. It got me to where I needed to go. And was a nice, fast, smooth ride, but not great in cold weather at all. I loved how it had cruise control for smooth, reliable, fun ride. The stereo was nice. Almost sounded like I had a system in it but it was generally just stock. All and all the heating was nice. You could change it for passenger and back seating. There was enough space as I didnt really have anyone riding passenger. However, not enough leg room for anyone over 57 in height. So I am only satisfied, not super happy about that. Nevertheless, it is sleek... Ultimately got so many compliments while driving it by random people in public places. Was quite impressed by how many people said I looked hot in it.

Acura offers a sufficient variety of models to suit every lifestyle (sedan, SUV, sport model, etc.). When I owned an Acura, I had the Vigor sedan model, which I absolutely loved. Their models are classically designed, and an old Acura looks just as contemporary as a new one. What I particularly appreciate is the fact that blind spots are minimized, reducing the need to stretch and crane your neck before changing lanes. Also, their upgrade and personalization options are comparable to those offered by other manufacturers of upscale automobiles. For example, on-board GPS, air conditioning, hands-off mobile phone, etc. The passenger capacity depends on the style and/or model of car selected. My Vigor sedan had standard seating capacity for two passengers in the front and three in the back.

Please be accurate with my statement? Absolutely. I purchased a 2005 Acura Rl, 4 recalls, the FAKE leather after 3 years had peeled and separated on the seats, arm rests on a $45,000 vehicle! The plastic door handles have broken causing for the whole door rest to be required to be replaced just to fix the handles. The cd radio hasnt worked since 2006. I also have a 2009 Acura rdx which also the radio doesnt work, just laughable $35,000 vehicle. You hear everything going on inside and outside of it, from screws to air. You hear it all. Im so done with Acura. My feelings were already hurt when they took the Legend name plate away in the USA. I am so, so disappointed and Lexus will be my new friend.

We purchased a new Bellanova White 2015 Acura TLX in June. We noticed that there were runs and pits or dimples in the paint in several areas of the car. After contacting the dealer, they took the car in to repair the paint run. The service manager took pictures and sent them to the Regional Rep who approved repainting the runs, but since a camera could not pick up the pits, the Rep said that he would have to personally inspect the vehicle. The service manager told us that his staff would inspect the entire vehicle and he sent it out to have the runs and pits repainted. After having our car for about 2 months, the pits in the paint are still not fixed by the dealer. The regional rep, who was scheduled to personally inspect our car on Oct 20, 2015 cancelled the viewing and to our knowledge has never seen the vehicle. We have contacted the Acura corporate office and they notified us that Acura will not take any responsibility for the pitting/dimples in the paint and they dont consider it a defect. BUYER BEWARE!!! Our only option at this time is to report this matter to the State Attorney General and apply for a solution through the states Lemon Law. My wife and I have owned 8 Hondas/Acuras since the 80s including 1 new RSX and 3 new TLs/TLX. This is the most disappointing new car, or used car purchase either of us have ever experienced. As I said earlier, BUYER BEWARE!

I bought the Acura MDX 2007 1/1/2014. The car had this battery issue that caused it to died. In the span of 5 months, four of the car battery died. Each time we replaced it with a new battery. After the fourth time we brought it up to the dealer because we have a warranty. The dealership claimed that replacing the HFL unit and the the battery cable which would total around $670. We only have drove it for around 4,000 miles and this was outrageous. The dealership would refuse to accept that the warranty would cover this. The warranty claims that this isnt cover and the dealer said that the warranty refused to pay the $670 required to fix this.After calling the warranty company for hours, they refused to fix this. After reading online for a while I notice that Im not the only one with this issue, its a common occurrence for other acura owners. A note to buyers, check your warranty! Make sure to check what they cover and what they dont. We paid around $2,400 for the warranty for 3 years and this hasnt even been a year and were having this issue. The warranty company is MPP (mechanical protection plan). Make sure youre checking what you get before you buy it! We basically spent $2,400 for nothing. Another annoying thing was when we sent the car in for repair, the dealership didnt offer us a replacement car to help us travel around while its being repair. They also didnt bother calling us back. I had to call them and ask whats going on. If you have had similar car issue and resolved this Im in need of help. Please message me!

I had purchased my $55,000 Acura RL from King just a couple of years before the high-end GPS unit went belly-up. It just quit working! I took it to Kings service department and was told: You must have bumped the unit when you were putting something in the trunk. (Say Whaaat?!?) Thats customer damage and not covered by the warranty. Its going to cost you NINE HUNDRED BUCKS and take about six weeks to get a replacement from California. Please know, the unit showed NO SIGN of being bumped while I was ...putting something in the trunk but King Acura would not budge. Need I say, my RL will be remembered as my first and last foray into the sordid world of Acura.

Acura has a few varieties but I only like a couple. I like the EX and LX models. I also like the 95 body style but it is very hard to find. It is my dream style of car. The features are good. The Sirius radio is a plus. Also the ability to see while backing up comes in handy on long nights. I love the interior because it is easy to keep clean and keep up the blue tooth connect is also a plus. The upgrades are cool. The capacity is well suited for the family of 4 that I have. The trunk space is actually bigger than it looks from the outside. It is very convenient on long trips to Texas and other places.

I bought a new 1991 Acura Integra LS on 7 Dec. 1991. With the purchase, I received several warranties. One of the warranties included the free replacement of a 2nd muffler. I have been a loyal customer of McConnell Acura for 20+ years. I took my car in for service on 17 July and asked the advisor to check the engine because the car was difficult to start. I also asked the advisor to check the AC and muffler. The technician found faulty spark plugs and a clogged PVC hose and valve. They also wanted to retrofit my AC from R12 to R134A. The car is in good shape, so I agreed. The advisor did not mention anything about the muffler. When I picked my vehicle up and paid the invoice, I asked the advisor if there was a replacement warranty on a 2nd muffler. She stated that she had asked her management and there was a replacement warranty on the older vehicles. I called McConnell Acura on 24 July 2012 to schedule an appointment to have my muffler checked. I spoke with another advisor. She scheduled my appointment for 27 July 2012 at 10am. When I arrived on 27 July, the Acura service advisor called the Honda service advisor and based on their conversation, she told me that the muffler replacement warranty covered rust and leaks in the muffler. I gave her the key and went to the waiting area. After about 30 minutes, the advisor came and told me that I did not need a muffler. There were no leaks or rust. I asked again when I reached the counter and she confirmed that there were no rust or leaks. I asked for a printout and left.I was skeptical of McConnell Acuras determination because I felt I was being ignored and dismissed. So, the afternoon of 27 July 2012, I went to another auto shop and took pictures of my muffler that shows rust, deterioration and a hole. I am only asking McConnell Acura to honor a warranty agreement that was made almost 21 years ago when I bought the vehicle.

I purchased a 2007 Acura RL brand new. It has been a nightmare. It only has 60000+ miles on it and it looks like it has a 100000 miles. The trim around the windows and inside the doors are peeling and rotting. The material in the inside leather (more like cheap vinyl) is cracked and peeling off. The material covering the center console has already peeled. The dash covering is bubbled up and cracking. The center display goes in and out of view. The wheels squeal. We have replaced brakes that we really did not have to. Having this car was a dream turn into a nightmare. I will never buy another Acura of any type model for as long as I live. There is a thick greasy streak in the passenger side window that there is no explanation for. DONT BUY ONE.

My family has been a loyal Honda customer for 30+ years and 6+ Honda cars. Weve loved their reliability and dependability. That being said, it is unfortunate that I have had a negative experience with most my recent vehicle. I drive a certified pre-owned 2012 Acura TL Tech Package, which I purchased in 2014. Since the purchase, the car has driven very well, showing no indication of any issues. Though I purchased this vehicle in a metroplex, I live in a rural area. I drive 60 miles round-trip to and from work. Last Wednesday, while driving on a rural highway between offices, the car lost all power without any warning traveling at 75mph. The RPM dial went crazy, and then the check engine lights flickered (check charge system, check ABS, check VSA). Luckily, I was able to pull over to the shoulder. I let it run, hoping it would stay on until I could get assistance. After about 5 minutes, it shut down completely. I was stranded in between 2 small towns on a rural highway with spotty cell phone coverage plus the inconvenience of missing work. I could not restart the car—absolutely no lights came on. Thankfully, I was able to contact a tow service to tow the car back to my house (28 miles away). I assumed the battery was the issue and replaced it, which worked for 5 minutes before it was completely drained. I live 350 miles from the nearest Acura dealer, so I had to tow it there. When I got it to Acura on Saturday, they ran diagnostics on the car and determined it was a faulty alternator, covered by my extended warranty and fixed the problem. My main concern with this situation is that there was no warning whatsoever to alert me of a problem. Had I been alerted, I would have acted proactively to prevent this from occurring, especially since I live so far from a dealer. I can only imagine how much worse this could have been had it happened in the middle of the night in this rural area, or if this happened on a 5-lane highway in a big city during the morning or evening commute.When I mentioned the lack of warning to the Acura service guy, he said, “Sometimes there is no warning on these things.” That is a problem. There should always be some form of warning before a relatively new vehicle is malfunctioning. Acura needs to determine why their vehicles are not warning the drivers of potential repairs for the safety of its drivers and all other drivers.

I leased a new 2018 Acura ILX, with 20 miles on the car. Drove home, and fitting and finish is below average at best. No spare tires, very cheap. After 2 weeks. the fuel gauge is still at full level, added a tank full of gas, well, it still shows full :-), contacted Acura client service, they suggest to tow the car to dealer for repair, called dealer, told to local Honda dealer for help? Dont lease Acura ILX like me, because I have to drive around to dealer, waste all the miles and plus the time to get a new car fixed. The car is louder, rough at low speed and they want 30000 dollars for it. Is this what Acura has become?

Acura offers quite a very big variety of cars and is my trusted brand so I would highly recommend them when youre looking for a car/truck. I would go to them day/day for cars/trucks. My car is quite the piece from them and theyre amazing. Theyre also very trustworthy. They have their own style and it is beautiful just the way the cars/trucks are.

I am current/original first owner of 2005 Acura TL. My car has dashboard cracked and airbag sign showed on screen. And Ive researched on web and found this is common issue/problem that many TL owners are experiencing. I recently went to Acura dealership for trade in my 05 TL for 2017 MDX and my vehicle appraised was $0.00. They said they couldnt buy it from me with dashboard cracked and sell it in their dealer. FYI my TL has about 148,000 miles and has good condition.I cannot believe Acura knows theres a problem with dashboard cracked on almost every TL they manufactured and not taking any action. What if theres airbag issue and not function it properly because of cracked dashboard? Is airbag going to function well? This is safety issue and Acura should make recall to check who has dashboard cracked. I dont think I am never going back to Acura again after experiencing this kind of bad service.

My Acura TL 2014 model was purchased new and I never had a black vehicle but always seen black cars and they looked great. The vehicle has a V6 engine and plenty of power and the style is sleek, aerodynamic curves and it a great vehicle. The only issue I have are the tire sensors fail consistently and these are a nuisance as I have my own pressure gauge to measure the tire pressure. The vehicle rides so smoothly on various roads while steering is very comfortable and ease to control the vehicle. Overall I recommend this vehicle but my taste has changed in terms of car type. I would like to pursue a mid sized SUV in the future.

The Acura I purchased was sporty and fun to drive. It had all the safety features I wanted as well as most of the options I was looking for within my budget. I had bought a sport coupe, but even with the 2 doors, the back seat had ample leg room for anyone sitting back there. I was pleasantly surprised how roomy the car was. The upgrades I got were rear spoiler, power sunroof, and leather interior. All other options I wanted were standard features with the model I chose. There is a good selection offered by Acura, however, they could diversify their cars a little more. They should offer a more affordable selection of sport coupes.

My exterior door panels have warped 3 separate times and now the 4th time. Acura (2015 Acura RDX) has a defective material and now fails to stand behind their product. This has also happened to my 2016 Honda Accord. I know numerous people that own the same products and they too have warped panels. Acura will not stand behind their product. I am so finished with this company. I own 3 Acura’s and a Honda! I’m finished with them.

The headlights on my Acura are already cracking in less than 4 years. What a joke. I’ve been a long time Acura customer but this will be my last one. Save your dollars and go elsewhere as this company does not have your best interest in mind.

I bought a new 2014 MDX AWD w/ Tech Package. 1st the Tech Package sensors stop working as soon as the temp. reaches anything beyond 103 degrees. Then, I got a pinhole leak in my radiator that Acura refused to take care of under the warranty. It turned out the design is changed to expose the radiator to the elements. Bad engineering is all I can say. Acura, I have news for you, it gets hot in Arizona and cars will encounter debris on roads. Your design should withstand both. Own up to your mistakes in designs and fix our cars.

I test drove the Sedan RLX and TLX which both have four doors, the Coupe ILX, two doors, the SUV MDX and the RDX. All of the vehicles were a very smooth drive and gas efficient. The ILX which is the compact sport car was a little small and the RLX was larger, but the TLX is the largest sedan and had quite a bit of room to maneuver in. The RDX SUV had more room than the MDX SUV, but all comparable to their competitors. You can upgrade seats, the navigation system and display. You can also upgrade the wheels with packages that are premium and a-spec. The ELS sound system is also an upgrade too.

Very luxurious ride without the highest costs. Has all the “bells and whistles“ you’d like in a luxury vehicle. Only downside is the cost to upgrade to a tech package that includes built in navigation pkg as opposed to CarPlay where you have to have a good cellphone service.

The car is beautiful and that is my biggest attraction to it. I have the one with everything on it so its very comfortable. My only issues are 1.) Its a little bit rough to drive, you feel every little bump on the road. 2.) Acura doesnt do anything special for the owners, prior to this I had 2 Lexus and when you go to the dealership to get your car serviced you are treated like VIP. You can wait for the car in a lounge where you can have in the morning free bagels, toast or danishes along with regular or specialty coffee, if its lunch time free water, juice or soda. They have nice comfortable leather chairs, desktop computers, iPads and large screen TVs. In addition to this if its going to be longer than a couple of hours they just give you a beautiful loaner. Anything you want so you can try out all their different models.

I have had Acuras since 1987. Most reliable car ever had. And, when there was a problem, both dealer and Acura resolved issue to my complete satisfaction without any hesitation or reservation.

Acura MDX, 2014 - Nice appearance. Very nice ride, good Continental tires. Comfortable driver and passenger seats. Both are adjustable. Telescoping steering wheel. Excellent gas mileage, 32 mpg hwy. Good forward and rear visibility. Easy driving controls on steering wheel. Good rear view camera. Good road map and GPS navigation. Adequate mobile communication system. However, complicated destination setup and manual organization.

We purchased a new Acura TLX from Acura of Tempe. We took delivery of the first car and it had factory damaged paint. They exchanged it for a second TLX and it also had factory damaged paint. The dealer has been a nightmare. They took the car back to have it repaired! A brand new car. We purchased it a month ago and have still not taken possession of it. Acura Client Relations is a misnomer. We have purchased several Acuras over the years and many Hondas. I thought Acura was a quality vehicle, but I cannot say that any more. Their quality control appears to be non-existent. This has been the worse car purchase we have ever made.

The power in the 2020 MDX Hybrid Advance is amazing, especially the torque at a start or moving onto a freeway. The Comfort Mode makes the ride smooth, but putting it into Sport mode and this car can move! The Expresso interior is beautiful and the interior is quiet. In fact, trying out other luxury SUVs, this MDX Hybrid is the most quiet. Great gas mileage. Only $1600 more for the Hybrid over the regular MDX Advance. Would recommend to anyone thinking of purchasing this car.

Would not recommend Acura/Honda to anyone! They are the worst. I purchased a 2018 Acura MDX in Aug 2018 from Paragon Acura and I have been having problems with the vehicle since September 2018. First the car would not move when I put it into reverse or drive. When I finally got it to move it started making a grinding noise. I took it to Island Acura and they said my transmission is overfilled with transmission oil. They drain it to the right level. When leaving I heard a winding noise coming at low speed and decelerations. Took it back to the Island Acura and they said its coming from the transmission and front diff. They refused to work on the MDX bc I did not buy the car from them and said I have to take it back to where I bought it from. I took it back to Paragon Acura and they kept my MDX for over 3 weeks and did not resolve the issue instead they caused more of an issue. They return my MDX with damages. When I reach out to Paragon about the situation they said they will contact me back within 15 mins and they never did. I had to reach out to them the next day. I contact Acura cooperate and them seem to not care at all. My car only has 2200 miles and it dont seem to be a problem with them. Still have transmission problems. My quarter panel, rear bumper, front bumper, driver door, and inside the front door jam have to be painted. Plus my car is filthy with some interior damages. I also received a parking tickets while my MDX was in for service at Paragon Acura. This is the worst car company I have ever dealt with. DONT EVER GET A HONDA/ACURA PRODUCT! NOR DEAL WITH PARAGON ACURA!

As an owner of an Acura MDX I must express my sincere disappointment with the companys customer service (or lack thereof). The dealer from whom I bought my car lost its contract with Acura. (This can happen.) Acura has never contacted me to advise as to where I should take the vehicle for warranty work. The nearest Acura dealer is a 2 hour (one way) drive for me, but an certified Honda dealer is only 10 minutes away.Acura now sends me a recall notice informing me a bolt needs to be replaced. The Honda dealer tells me they can do the work, but it will be covered by Acura only with prior authorization. Acura denies authorization and will require me to undertake a 4 hour trip to effect this recall. Oh and it took Acura 4 weeks and multiple calls on my part to decide my request to deal with the Honda dealer would be denied. Never once did Acura return my call. Oh. Acura did send me a letter to wish me a Happy Anniversary in recognition of my Acura Ownership. Based upon their lack of caring, and lack of responsiveness, I would never purchase another Acura!

I own a 2015 Acura MDX that is the months old and it has less than 4000 miles. I was driving down the highway early morning when suddenly I heard a loud boom (sounded like a shotgun). I looked around to see if someone had a flat tire but there were no other cars in sight. All of a sudden I heard loud wind noise and felt pieces of glass all over me. I even suffered some scratches on my hand and on my head. Thats when I realized that my sunroof had exploded. There were no other vehicles in sight that could have caused the damage plus the moonroof had exploded upwards. I have contacted several dealers, also called Acura customer relations but no luck. Ive find some research to find out that Acuras have had this issue on most of their vehicles. Acura doesnt want to assume any liability and wont pay for the repairs.

Acura RL has great reliability and is beautifully done inside and out. Keeps its resale value, can be suited for female or male drivers and very low maintenance.

Bought a pre-owned certified 2011 rdx. Well first off was told it was awd it was not. Brake warning light was on, all tires were way off the psi. It should of been after the 120 point check they must of not done. 3 months later headlight had tons of water in it. After complaining to Acura relations was told they would help out of good will but after I was ready to replace the headlight was told they wont because you bought the headlight light from a 3rd party but it was oem. I have owned 3 Acuras this is my last. Stay away from buying Acura. They are not the company they use to be.

2007 mdx - I have 2 acuras and love both but will never buy another. Transmission error light came on at 90500 miles. So i brought it to Oxmore Acura in Louisville. They did a test and showed me a report that the PCM failed and stated it had to be replaced because the car could stop running. I paid the $900 and they replaced it. After it is replaced they tell me i need to replace the 3rd gear pressure switch. I said I thought the problem was the PCM since the reason I came in was I wanted the transmission issue corrected. Turns out the FAIL wasnt because of any transmission problem but a recommend change because the car was 7 years old. I feel like that was a fraud. Will never step in a Acura dealership again.

One of the best cars around. Acura offers one the most comfortable, spacious, and trendy car Ive seen on the market. Its models remind me of body builders, strong and muscular. Buff appearance and very durable. It appeals to both genders with its sporty models. The mid size sedans can be compared to many luxury cars by being both spacious and appealing to the eye. An Acura can fit an average size family comfortably. I personally have driven the car holding 5 passengers with no problem or space issues. There are many options for upgrading and giving your Acura a personal touch. LED lights are my personal favorite. You can also add things like all weather floor mats and automatic car start for reasonable prices.

Leather seats, heated seats, GPS, moon roof, 6 disc player, power windows, power locks, automatic and manual 6 cylinder, rides smooth, radio sounds really good and loud. Acura is generally a good looking car and it gets a lot of compliments and its not that bad in the snow. The passenger capacity holds about the driver which is 1 and then the passenger up front is 1 then the back holds at least three people so the car holds about five people.

Hoping someone might have some insight on this... I bought a TLX October 2015 and babied it. A few weeks ago my husband asked me what I hit, because he noticed spidering of the paint to the front bumper. I know that I didnt hit anything, but I figured sure, theres a chance someone hit my car. But the more I looked at it, it appears that theres a bubble in the paint, and then the spidering is stemming from that. The bizarre part is that the clear coat is flawless; not an imperfection or scratch. Wouldnt one think if something hit it enough to cause a bubble and spidering, then the clear coat (which took the impact) would be affected? I took it to the Bedford Acura where I purchased it. The mechanic looked at it and said it was probably from impact, its $275 to repaint that half of the bumper. The manager then looked at it and said I agree with you (myself), thats odd, if there was impact there should be damage to the clear coat. He took a picture and sent it to the regional sales rep and today I received a phone call back that they believe its from stress impact and its not covered in warranty. I know Im not paint or car specialist, but Im truly having a hard time accepting this, so hoped others might have insight... but Im very unhappy with the mixed opinions Ive had, and the instant rejection by the company. I will certainly be pursuing this further!Not sure if this factors in (I mentioned it at my most recent visit but they said it was totally unrelated), but December 2016 I came out to my car and noticed a silver plastic accent piece on that same side had just popped out from the bumper; the clips holding it in place were broken. Again, there was no surrounding damage, and no damage to the piece itself other than the inner clips having broken off. I took it in and they replaced that piece. Im now starting to wonder if theres something wrong with the whole bumper itself and thats whats causing all of these non-impact problems! And Im rather address it before it is out of warranty. Ugh.

I own a 03 TL. I purchased it used back in 2006 with less than 42,000 miles on it. About 7 months later, I had issues with car skipping gears. Took it to the dealership and was told I needed to get my PCM, 2 engine mounts, and transmission replaced. At this time, I had only 53,800+ miles. Had I not bought the extended warranty, I would have had to pay for the PCM and engine mounts to be replaced. Now fast forward the 2014, check engine light is on as well as TCS. Had various places check it out and they told me it appears to be a transmission problem/torque converter clutch solenoid issue and to have the dealer check it out. I was hoping that it wasnt that. They tell me my transmission is pretty much shot. Im like, seriously? Im just now getting over 173,300 miles and my 2nd tranny has failed? Very disappointed. Acura knew about these problems and they should be held responsible for this. People cant afford to replace things like that every 100k miles or so. That should not happen. Needless to say, I will not be owning another Acura.

There are different type of brands, small, medium, big and a variety of colors and options. Everyone can find what they are looking for for a decent price. The car was white with a lot of features like ac, automatic, tinting on the window, leather seats, huge mirrors, reclinable seats. It was really easy to use and the manual helped with any issues. Its a very good car for a modest family with kids. The car seat were really comfortable, even for a long drive, lots of legroom for passengers and easy access with the 4 doors.

Love my Acura RDX. Acura has great customer service and I have not had any issues with it since I bought it. Its reliable and stylish with features I love. I will definitely be buying another Acura when I decide to buy another vehicle. I love the backup camera. The technology package is amazing. I like having a built in gps. I like the driver one and driver two settings so the car is always set for my favorites when it recognizes my key. The gas mileage could be a little better though.

Whether youre looking for a car with speed and lots of power or a family car, Acura has what you are looking for. They have any variety you could think of - minivans, compact cars, coupes, SUV. They include navigation systems, internal and outer cameras so you know you have a safe distance from others. You can personalize and add more options to your car such as style, color, extras included. They also have a lot of options for the right car for you. Whether you need lots of space or just a little, they have it all. I have 3 kids so I needed something with lots of space and I found exactly what I was looking for. Love these cars. Very stylish and safe family cars. Very minimal to no problems. Would highly recommend.

The Acura CL is the most reliable car I have ever owned. The only thing that goes wrong is the normal wearing of parts. Its a 1997 car and was totaled once, but I had it towed so a new transmission could be installed and it runs perfectly. For a 1997 vehicle it has automatic door locks so I can lock and unlock the doors from a distance. It also enables you to open your trunk as you approach the car, especially helpful when your arms are full of items. It has a sunroof which is always nice to have. The things that would improve the car are things available in todays cars, like a Bluetooth connection for your cell phone or a GPS that will give you directions. Heated seats would be nice and better speakers for the radio and CD player.

Best car for the value and cost. Maintenance free other than recommended maintenance. Would recommend for safety, value and driving experience. The workmanship put into this vehicle. Ill definitely purchase this make again.

Looking for others that own an Acura with similar issues. The paint on both the front and rear bumper of my 2017 Acura RDX ripples. Sub-standard plastic in the bumpers or new water base paints cannot stand up to the sun?

I have been giving business to Acura since 2010 and I bought one TL, leased TL/RLX. You could say that I was a loyal Acura customer. Least as I had expected, Acura stole my money and screws me up. When I was leasing the 2014 RXL I signed out auto-payment via my checking account; for fear of continuing charges from my checking account. I asked my bank (Citibank) to stop the auto payment in November, 2015 and I had been sending checks every month since until I traded the 2014 RXL to 2016 RLX in May, 2016 in Acura of Westchester and as usual, the dealer pays off the remain value and I signed a new lease with Westchester Acura. So I thought, and you will think as well, that the 2014 RLX car is left behind me. Lo and behold, in July 2018, I received a letter both from Acura Financial services and collection agency charging me $1651.98. When I first called Acura Financial service, a man with British accent told me that I did not pay the last month payment (which is strange, even it were true that I did not pay the last payment, it would only be $825.99, not $1651.98). When I called them back again from my vocation on 07/31/18, Acura financial told me a totally different story -- Because Acura overcharged me 3 months (twice of $825.99), I called my bank and the bank reversed the overcharge. Now Acura wants me to pay extra money, when in fact that the dealer had already bought off the older car and I am under new lease over 2 years! Acura had overcharged me more than 3 months and only month even charged me 3 TIMES! That is stealing because by contract, I only authorized Acura to charge me once a month! Not only that Acura lying to me by saying that they had been trying to contact me during the past 2 years, which is the biggest lie in the world -- because I have never received any mail/call regarding the 2014 RLX until July, 2018 and I have been paying the monthly payment of the 2016 RLX every month. I called Westchester Acura and spoke with the General Manager who was angry as well and states that he will contact Acura Financial Services in the morning. Regardless what outcome it will be, I have lost trust and confidence towards Acura and would like to share this experience with you guys, especially the potential buyers -- stay away from Acura unless you want to be screwed up and potentially have your credit scores affected negatively and being bullied and discriminated like this! I plan to go to court if this matter is not resolved. Watch out giving business to Acura! Watch your wallet because Acura may steal from you like what they did to me!

I purchased two CPO Acuras. A 2014 RDX with 8000 miles on it and a 2015 TLX with 5,000 miles. Since then have performed all maintenance as specified through a dealer. I have had issues with both vehicles as described below. With under 50,000 miles on the RDX a check emissions light came on and I replaced a front rocker arm oil sensor switch. One month later the light came back on and I was told the the vehicle needed to have a software upgrade for the engine and transmission for $200. 3 days later the light came back on and now the Im told the rear oil sensor switch needs to be replaced for another $300.With TLX I experienced something I had never seen. Approximately 3 or 4 months after replacing the battery at the dealer the car shut down completely at an intersection with no power on to anything not even the emergency flashers. I was forced to call the police and a tow truck to get me to the dealer $400 later the dealer informed me that the replacement battery had failed. Of course they replaced the battery at no charge but no compensation for the cost of the tow or my time (I was on my way to a client). I would seriously advise anyone looking at spending the money on an luxury brand to be advised to careful consider not only the vehicle but how youll be treated afterwards.

I love Acura RDX. This model is the best performance driving car Ive ever had. I can speed the driving on any street and still feel very comfort while Im driving. The appearance and features are wonderful to use, this model has high technology advanced system to synchronized with wifi systems while youre driving and most newest systems are updated. Plus, I like the passenger capacity for this vehicle. I can take a passenger in a comfortable setting and also I can load up any packages and easy organize in so many spaces available at the back. I also like the upgrade and personalization option on this vehicle. It has a easy process setup even I can do it by myself without any professional help. Always alert me with a latest upgrade to need.

Bought a 2018 Acura TLX Aspec, and in 2 years the engine gave out at 40,000 kms. They had to replace the cylinder blocks. After replacing the cylinder blocks, then a day after electronics gave out. My car started shaking and lost steering wheel control. Almost caused me to hit someone. Called Acura that I dont feel safe driving this car. They basically said, We cant do anything. If anything happens just keep bringing it back. Girl was polite but of no help. Now I have to drive that car feeling nervous everyday that something could happen to me or others. Never buying Acura again.

I have several complaints about Acura and to be more specific, both Acura of Bay Shore and Acura Company. I leased a RDX in 2015. They deceived me in every possible way. Before I went to Acura I had a lease through Nissan and I had 5 months left on that lease. Allison, the sales rep, repeatedly told me that they would pay the 5 months I had on my previous lease as part of the deal. Needless to say, they added the amount of those 5 months to the new lease. The day I sign the contract I was in a hurry and I did not want to go through the whole process and I took responsibility and I am paying for what they told me they would do.One of the selling points was, or is, that Every time you bring your vehicle for service we will wash it for you. Well give you a free car wash every time. When I brought the truck for the first service, I dropped it in the morning around 8am. I did not hear from them until I called around 3:00pm. They said it would be ready in 45 min. When I received the truck it had noticeably some drops of water and all the dirt that it came with when I drop it. So I called the service person. When I showed to him the quality of the job done, he offered to take it back to wash it. Once again, they did not deliver on their promise and deceive me again.And the most recent complaint, which is no fault of Acura of Bay Shore but Acura as a Company, is that due to the recall on the Takata airbag used on my Acura RDX, I have been trying to reach Acura to work with me. My RDX has been parked for a month now and will be until the dealership receives the parts to replace which could be 3 month or a year, according to service manager. In the meantime, they provided me with a rental, a Kia Sedona. I have tried to get a different car, something comparable to what I am paying for. It hurts to pay $475.00 a month and drive a $200.00 dollar a month truck. After one month the car rental place contracted by Acura claims that, they dont have any SUVs available. I have called the Acura Relations Department to negotiate my monthly payments, to lower or stop for the time I am not using the car. They told me they cannot do anything for me and I am to fulfill the contract by paying my monthly lease of $475.00 for something I cant use. I have not been late with any payments since I entered into this contract with Acura. I have fulfill my obligation but ACURA HAS FAIL TO PROVIDE ME WITH A SAFE CAR. I dont expect to resolve this issues in my favor at this point. I just hope that whoever is reading this THINKS TWICE before dealing with Acura Company.

Looking at all of the reviews that preceded the one I am writing, I think the problem is that Honda Corp. has allowed itself to become Americanized. The service culture of North America has increasingly taken over the company and it is behaving more like a GM, FORD or Chrysler. The pedantic, customer-oriented style of Japan has slowly been wrung out of Honda North America.My Acura 2008 MDX which I purchased as a certified model in late 2011 has been a basket of problems. Poor shocks (which they wont acknowledge), tire replacement after just 25,000 miles, a GPS system that needed to be replaced, battery that failed quite conveniently after its warranty expired, a power tailgate that didnt operate properly, a failure of a relay that affected the Air Conditioning are just a few of the problems. The ride on my MDX is very rough and I cant figure out why. Most have been taken cover under the warranty - but its a pain to keep going into the shop. I thought the whole idea buying a premium SUV was that as long as you did the regular maintenance, this type of thing wasnt supposed to happen. This is certainly the case with Mercedes E350 that I own and my previous Lexus RX 350 (which was a fantastic vehicle). The service culture at the dealerships is okay but it feels more like a Ford dealership than a Lexus or Mercedes dealership. The other day, their shuttle driver forgot that my son had been waiting for 45 minutes for a lift home and he ended up having to get home on his own. It was an innocent mistake but the problem was indicative of some structural problems. Again, this is okay for a middle value car but for a company that is holding itself out as a premium company, its not acceptable. Its unlikely Ill buy an Acura again. Ill go back to Lexus where frankly the product and after market service was just a league above. To put in airline terms, Acura feels like premium economy not business class. I dont know if anyone at Acura reads these reviews, but someone should start paying attention. There is a lot of competition out there. Finally, the weird thing is that whenever I send my car in for servicing, I get assailed for customer feedback. Yet when I sent an email on this, there was still no response. Hopefully, our reviews are taken seriously by someone who has some influence within Acura.

The Acura Integra is a very nice car. I purchased it earlier in life and it was a blast. Highly recommended. I loved the interior and the exterior. The interior was very sleek. The knobs were also sleek and slim. All the features were good. I didnt like the power of the a/c though, but it was bearable. I upgraded it a lot; rims, tires, exhaust, engine, suspension, etc. The upgrades were very high end and it roared. I loved it. But, the whole car felt small. I could easily fit two passengers in the front but if I tried to put another two in the back it would be less spacious.

Dealership totaled my car while in for repair and tried to hide it, they tried to pay me off not to leave reviews. 9/5/17 I received a call from the service department saying my car was involved in an incident at the shop that they had found that morning. I was told that they were unsure the extent of the damage at that time. I sent my mom down to get important papers out of my glove box as I was unable to get there. When she arrived, she found someone still working on the car and she opened the glove box to it full of water rushing out like a fish tank being dumped over. The next day I went down to the dealership to see my car myself and speak to management. We met with George who promised to bend over backwards to help me.I was continually pushed aside and treated like I was a nuisance. Once their insurance finally claimed it a total loss (over a week later) I then was left to do all the work, I had to fight for 104 days to get my car paid off. This was daily calls and emails and hundreds of hours of work. When it came time to get me into a new vehicle I was shuttled back and forth between salesmen (who were all friendly but couldnt help) and the 2012 that was comparable to my MDX was sold before I could get there to see it the next morning. I was hopeful theyd cut me a great deal on a replacement vehicle for all Id been through but alas all I got was a lousy $1000 off the price (something anyone could haggle down) and still paid over blue book, and 15% off floor mats and I had to pay for moldings to be put on to cover all the scratches on the passenger side. To get the $1000 off I had to fight for $250 of it and was told by Gene **, Fine if its a fight over $250 Ill do it just to get you done and out of here. He was incredibly rude to me and honestly I shouldnt have proceeded with the purchase of the new car especially since the only viable option was a 2015 MDX that now costs me an extra $150 per month and I had to start payments all over again.Once my car was paid I reached out to the dealership to try to work out some compensation for my time and losses like new tags, paying double insurance while I fought to get my car paid off, and interest accrued during that time. I sent a certified letter to George, and Gene called me in return, I asked to hear from George who refused to contact me and I never heard from again. I then put a complaint in with the BBB because I was receiving no response. George blank told the BBB they bent over backwards to help me and there was nothing more they could do.I then contacted Acura corporate directly (who were wonderful by the way) and they couldnt believe how I had been treated and they tried to help me. They arranged a call with the dealership which was between me, Acura and Gene. Gene again was not very friendly in his tone and took no responsibility for what had happened. His apology is, We are sorry this happened, and that WEVE had to deal with this. He finally offered me some compensation for my loses. $1000 with the stipulation that I leave no negative reviews and do not discuss the dealership negatively. And 3 years free oil changes (no way would I bring my car back to them).I refused his offer because I believe people need to know that while I was fighting the insurance I found out from their own tech and from their incident report I had to collect, MY CAR WAS ACTUALLY TOTALED 4 DAYS PRIOR TO THEM CONTACTING ME AND THEY TRIED TO HIDE IT!! Ive collected thorough documentation on all the events that occurred, and it is now my mission to warn people about this dealerships poor business practices. There are good people that work there that if they could have would have helped me more; these people are Bob **, Chris ** and Matt in sales.

NSX, MDX, RDX, TLX, ILX, RLX, are all some models of Acura. This brand offers SUVs and Sedans. They range from colors of blue black white and grey. This car also has wifi capabilities and has Sirius XM radio. The car has 4 seats and 4 doors. It can carry 4 passengers maximum and trunk room for additional things.

I bought the Acura 3.5. It drove well, never had any problems. I gave the car to my daughter and shes still driving it 100000 mi later. The tires are great and interior is beautiful. It has a nice easy functions. Its a four-door 3.5 TL with brown interior and is fabulous looking. The car has a hands-free dialing, moonroof that’s just beautiful at night, cassette deck, CD player and great sound system that just blast on my latest tunes. Nice and roomy for door on the truck app for the size of the car is absolutely big as a tire that goes underneath that fits in that room better replacement for any flat tires that you might get. Great car. I would recommend to anyone.

I leased a 2016 Acura TLX V6 AWD approximately two years ago, I finally traded it in recently: I attempted to address several issues that were not rectified to my satisfaction: 1. Transmission shifting issues, abrupt shifts and downshifts as if you are being rear ended. Dealer supposedly updated software, issue remained unresolved. 2. iPhone Bluetooth issues with new iPhone. Contacts do not populate, had issue for four months and was never resolved, they blamed Apple for the issues. 3. Brake rotors warped after close to a year and leads that 13k miles, they blamed my driving, had to pay to get them resurfaced. 4. Brake calipers rusted, cosmetically unappealing, I was told it does not affect performance even though they look horrible through the big alloy wheels.

Its high class. Not a lot of work needs to be done because of the quality of the car itself. It offers Integra which I had myself. Then you have the sort ILX and MDX. Its a lot of sporty type cars with smaller engines to save games. It has different models. For example the base model is like an normal car, maybe power windows and a standard stereo. Then you have the different packages to go along with the car. It goes like any other car that a person would buy. Basic and then upper class and then the middle affordable one. It depends what you can buy on your budget. But if you are looking for space these cars are probably not the ones you are looking for. Maybe good for two or four people. But if you are looking to have more than four, dont even think about adding another person inside.