Buick
Buick

Buick Troubleshooting

Buick is a division of the American automobile manufacturer General Motors. Started by automotive pioneer David Dunbar Buick, it was among the first American marques of automobiles, and was the company that established General Motors in 1908.


Automobile Troubleshooting

Dents And Scratches 
If you use your vehicle, it's going to endure some wear and tear. And when it comes to small dents and scratches, it's not so much a matter of if they're going to happen, but when they're going to happen. Yes, you could file a claim with your insurance company to have the body damage repaired, but that's usually a bad idea when you consider you'll have to come up with the deductible money before anything is covered. Then, of course, there's the risk you take of your insurance premium rates increasing. But the good news is that minor dents can be easily fixed by working to suction them out of the vehicle body. For scratches, you can purchase a scratch-repair product or even look to acquire a paint that's the exact match of your vehicle to fill in the affected area. 

Rust 
It can come as a shock to find rust on your car though it doesn’t always represent a serious issue it depends on where the rust is found. Rust on the bodywork is cosmetic but rust underneath the car or on your exhaust could be potentially dangerous and should be investigated as it could eat away at essential components. Rust needs an anode, cathode, and an electrolyte to form which makes cars prone to it. If the climate is humid enough your car can develop rust even if it’s undercover. The metal in your car can act as the anode and cathode and water is an electrolyte. A quick check around your vehicle, under the wheel arches, and around the exhaust on a regular basis is often enough to spot any rusting issue but every few months, especially if you live in a damp or humid environment, it would be a good idea to get on your hands and knees and check under your vehicle thoroughly. 

Steering Issues 
It's not hard to realize whether there's a steering issue with your vehicle, as it's pretty obvious. Some common steering issues include vibrations while driving, difficulty turning the wheel, a loose steering wheel, strange noises while driving or the vehicle seemingly pulling to one side as you're driving. If you're experiencing any of these issues, be sure to have your vehicle serviced right away. Any issue that impacts steering poses a major risk to your safety and the safety of other drivers on the road. In some cases, steering issues may be nothing more than poorly inflated tires. In other situations, they could be caused by suspension problems. 

Fix a Dim Headlight  
Most DIYers think a dim headlight is caused by a poor connection on the power side of the circuit. That’s possible, but in most cases, the dim headlight is caused by corrosion on the ground connection. So check the electrical connector for corrosion and then clean the ground connection. Remove the electrical connector that plugs into the headlight. Look for signs of corrosion or melted plastic from excessive heat. If you find corrosion, clean it using electrical contact cleaner and a small wire brush. 

The Tires are Wearing Unevenly   
A certain amount of wear over time is normal but if you find that the tires wear down quickly this indicates a potential problem. If there is vibration through the steering wheel or you find that your tires are wearing unevenly you should ask someone to check the vehicle. It could be that the suspension needs alignment. In addition, sometimes tire problems are caused by external factors or by defects in manufacture.   

Worn Brake Pads 
Worn brake pads are a common, often dangerous, car issue. Brakes wear down over time - it's just a fact of driving. But worn-down brake pads tend to be one of the more dangerous common car issues. That's because any sort of delay in braking, no matter how small, can pose a serious safety hazard. Hence, it's important to change your brake pads at the manufacturer's recommendation (usually around 50,000 miles) and take note of any signs and symptoms that may indicate unsafe levels of brake pad wear. 

Fix a Squealing Belt  
Of all the car problems you might encounter, a squealing belt is probably the most annoying. The high-pitched squeal is produced when the rubber belt loses its grip and slips around the pulleys. In rare cases, a worn slow-moving alternator, pump, or AC compressor bearing or component misalignment can cause a perfectly good belt to squeal. But in most cases, the belt slips because it’s worn, is loose, or has been contaminated with oil or coolant. You can diagnose all those problems yourself with a visual inspection, a belt wear gauge, and a spray water bottle.  

SOURCE: https://servicingmaster.co.uk/blog/25-most-common-car-problems/



Buick Troubleshooting

Buick problems

Buick broken

Buick issue

Buick difficulty


Product Reviews:

Frustrated and disappointed owner of a 2010 Buick Enclave CXL with 86,000.0
Frustrated and disappointed owner of a 2010 Buick Enclave CXL with 86,000.00 miles. I cannot begin to describe how awful my experience with Buick and this Enclave has been. Ive owned this vehicle for 3 years bought it used at 30,000 miles with full maintenance records including tune ups and oil changes. Since Ive had the vehicle I have experienced the following: I have been left stranded on the freeway 4 times with 3 small children ranging from ages 3 months of age to 5 years of age with the same recurring issue Reduced engine power. I kid you not, the vehicle begins to fail locks up and then shuts off. I cant begin to describe how incredibly dangerous and frightful that experience is of having your vehicle shut off on you while traveling at 50-70 miles an hour with small children in the vehicle. And to make matters worse its out of warranty so I have paid over 13,000.00 in repairs alone. At least once a year our beloved family car shuts off and leaves us stranded in an incredibly dangerous situation and all Buick can say is we are sorry, you have had such a negative experience with this vehicle. Maybe its just a bad batch, lets offer you a newer model. As delightful as that sounds its not something I cant afford to do when I have paid you in full for a vehicle that doesnt work. And these vehicles are not cheap. Yes its a beautiful vehicle and has great features such as on star, blue tooth, heated leather seats, full 3rd row, towing capabilities, wood trim and all the other bells and whistles but Ive spent more money than any consumer needs to pay for a newer vehicle with low mileage. Since May of 2013 Ive had the following issues, power steering failure, reduced engine power (yearly occurrence), replacing a water pump twice, fuel injectors twice and transmission issues and those AC failing on one side of the vehicle. My biggest concerns are Safety and Reliability, your vehicles are not safe. I am proof of that and I have all the towing documents and dealership repair receipts to prove it. When you hear Oh my goodness, you are all lucky to be alive from your own Buick service technicians and other customers when explaining to them why your car is not working and why you were walking in from a ride on a small and uncomfortable tow truck with 3, yes 3 small children in car seats... you might just want to reach out to your customer and offer them a replacement or reimbursement. This is not how I would handle my business, this is not the type of poor service or experience any customer should endure, especially a client who has been loyal and understanding and paid their vehicle on full. I hope this helps other very frustrated consumers like myself who do not plan on remaining silent while companies like Buick continue to make money and make mistakes that might one day cost us our lives.
Published: March 19, 2016
Shari of Providence, RI
Source: consumeraffairs.com

The 2007 Buick Lucerne is not much of a car but it rides nice. Has given me
The 2007 Buick Lucerne is not much of a car but it rides nice. Has given me very few problems but gets good gas mileage and is great for long trips.
Published: April 18, 2018
John of Chittenango, NY
Source: consumeraffairs.com

My Buick Lucerne is a great car. Large enough, sturdy, much better on gas t
My Buick Lucerne is a great car. Large enough, sturdy, much better on gas than I anticipated, and a very comfortable ride. Its actually a 2006 that had decent mileage and a great price when I bought it. It had been years since I had driven a Buick and now I remember why I always liked them.
Published: December 14, 2019
Beverly of Akron, NY
Source: consumeraffairs.com

This car has a very distinct style. It has a sleek design, more air resista
This car has a very distinct style. It has a sleek design, more air resistant and aerodynamic. The vehicle has custom rims and wheels. Has a navigation built into it. It has factory tint on all the window. The rearview mirror is also tinted so in the night time you do not get the glare from other vehicles. This vehicle is very roomy. There is a lot of leg room in the front and the rear fits two adults and one child giving plenty of leg room even in the back. Best vehicle I ever bought.
Published: February 5, 2017
Manda of Endicott, NY
Source: consumeraffairs.com

Buick has a great variety of vehicles. It was a wonderful color, kinda look
Buick has a great variety of vehicles. It was a wonderful color, kinda looked black but in the sunlight it was a deep purple. It had an on dash Gps that was placed very nicely, I didnt have to take my eyes off the road to look at it. It also had heated seats, for Michigan that is wonderful. My son is over six foot tall, and he did in the passenger side with comfort. The back seat was quite roomy as well. It had a hatchback making it easy to load and unload groceries. But I would love to buy the smaller Suv they have out now. It seems very stylish and so Good be excellent on gas mileage.
Published: February 19, 2017
Jodie of Trenton, MI
Source: consumeraffairs.com

Ive had nothing but problems with my 2015 Buick Encore. Radio crackles, pai
Ive had nothing but problems with my 2015 Buick Encore. Radio crackles, paint is flaking, seats are impossible to get clean, and now the turbo charger needs replaced. I will never buy another Buick again.
Published: April 19, 2019
Barbara of Cuyahoga Falls, OH
Source: consumeraffairs.com

I was in search of a good sized SUV and decided on the Buick Encore. Perfec
I was in search of a good sized SUV and decided on the Buick Encore. Perfect size for what I wanted and needed. Good on gas and a comfortable ride. I live in a cold weather state and the option of heated seat and steering wheel made this choice simple for me. It offered ample leg room as well as comfortable seat belt fitting. Since this was my first time actually purchasing a car I went with various updates. I picked forward collision alert, Bose surround system, lane departure warning, rear vision camera, memory seat, and remote vehicle starter. I am single but I have more than enough room to fit my nieces, nephews, and younger cousins. It does not seem like it from the outside but the interior is very roomy which adds to a comfortable fit for all.
Published: February 16, 2017
Toison of Sterling Heights, MI
Source: consumeraffairs.com

It has been very reliable overall for the most part, and has served me quit
It has been very reliable overall for the most part, and has served me quite well since the initial purchase. The 2016 Buick Verano is quite comfortable and quiet, though it could benefit from more accessible power in the middle part of the RPM range, where it gets a little bit boggy.
Published: June 24, 2018
David of Morrisville, PA
Source: consumeraffairs.com

My 2010 LaCrosse check engine light came on; it was covered by warranty. Th
My 2010 LaCrosse check engine light came on; it was covered by warranty. The service repair person said that I have to pay $390.00 to replace the O2 sensor. I asked, “Why do I have to pay? Isnt the sensor covered?” He said no, because it’s the wires corrosion and then he said rodents/rats ate the wires. I didnt know that service repair specializes in rodents. Which lie is it? I dont trust car dealer mechanics. I dont recommend LaCrosses and their phony warranties. A rat ate my wires - yeah right! I’m not satisfied! I called everybody in the corporate branches - no one helped me! I also like to mention that if you’re a tall or big person, dont buy LaCrosse as youll hit your head and knees. Looks are deceiving. Dont buy cars in Woodbridge, New Jersey on Rt. 1&9. Poor repair service.
Published: September 17, 2012
Tracy of New Jersey, NJ
Source: consumeraffairs.com

I purchased a brand new 2021 Buick Encore GX AWD just back in February 27th
I purchased a brand new 2021 Buick Encore GX AWD just back in February 27th, 2021 with 12 miles on it at signing. As of May 14th, 2021 it has been at the Belleville, IL Cardinal Buick dealership shop due to a check engine light that occurred that day. After 5 days theyve yet to call me to tell me whats going on nor how long it will take to fix or replace. I only drove 960 miles and filled the tank twice since I got it. The car upon starting made a rumbly sound shaking the left side of the car violently and the check engine light went on immediately after. Not to mention the car was sounding like a 20 year old car a few weeks prior to that but no light ever went on for that reason. I never even had that car running above 3,000rpm so its not like I was abusing it.I figure it was just because its a 3 cylinder. It sounds like a rattling can after starting it. Way too loud for a new car. I noticed there was a bolt missing on the turbo block which when I checked to see if anything liquid was leaking under the hood from the rumble. The shocks and struts are terrible, too. You go over a slight asphalt repair in the road at 10 miles per hour and youre glad you got a seat belt on. Imagine what its like on the highway. They also sold me one with a flawed paint job with poorly done spot touch ups. Theres a huge scratch that looks like some moron scratched it with a key or snow scrapper by the driver-side rear window and a huge notch by the hood like a mechanic dropped a tool on it. Why a mechanic would be under the hood of an unpurchased car with 12 miles on it is something to wonder. Makes me think some previous test driver messed it up and they tried to fix it.I didnt see any of this when I test drove it due to the dealership holding us hostage there for 8 hours with our credit credentials. By the time we actually got to test drive, it was already getting dark. This is a common theme for this dealership I later found out. I asked if they could give me a replacement when I took it in to have it looked at and they said they cant because its already financed. Translation: We know we sold you trash, that we tried to mask a previously damaged car as new that we failed to report to carfax or authorities, and were not taking it back because that admits guilt and we can be legally liable and subject to possible civil or criminal charges punishable by fines or imprisonment. They didnt even give me a loaner car while its being in their shop.Im stuck paying $25,000 on this overpriced garbage thanks to the useless Lemon Law of Illinois because it has to break a certain number of times in a 12 month period. New cars shouldnt be failing at all...period. If it breaks early on that means somebody at the factory didnt do something right and theres obviously more problems lying in wait soon due to lack of quality control. I dont want it back. I only made two payments on it and it failed. I dont trust any of their products or dealerships now. Maybe I can sell it to an art museum if Im stuck with it. Experience Buick...The Trash of the Future...Today now showing at the St. Louis Art Museum.
Published: May 19, 2021
Daniel of Waterloo, IL
Source: consumeraffairs.com

My Buick LeSabre has been a stable car. In the past couple of years that I
My Buick LeSabre has been a stable car. In the past couple of years that I have owned it, I have purchased a brake line, 2 new tires, 2 front end ball-joints, brand new radiator and oil changes. It is comfortable, runs fairly well, four-door, good for family, fairly easy on gas and get good mileage. However, the whole underneath is completely rusted out, which causes a great deal of problems such as the brake line busted and the wheel bearings broke completely off. But all and all its a decent car that gets me here to there.
Published: June 21, 2018
Tonia of Lancaster, OH
Source: consumeraffairs.com

This car has almost 300,000 miles and is still a decent car. My Buick Lesab
This car has almost 300,000 miles and is still a decent car. My Buick Lesabre has almost 300,000 miles and is still going. I purchased this vehicle due to great reviews on the engine Buick used for this vehicle. I have kept my oil changed and regular tune ups. And I believe that makes a difference in the life of your car. I recommend this vehicle. I see a lot of older Buick Lesabres on the road daily. So they must be doing something right.
Published: December 7, 2016
R. E. of Johnston City, IL
Source: consumeraffairs.com

My 2011 Buick LaCrosse was the first (and last) Buick I have owned. The car
My 2011 Buick LaCrosse was the first (and last) Buick I have owned. The car is really attractive (on the surface) but has been a nightmare of mechanical and technical issues since the first day. On the day I picked it up it was raining really heavily and the windshield kept fogging up so badly that I couldnt see where I was going. Come to find out there was a recall on this, but the dealer didnt fix it before delivering the car. Within a week the drivers seat started to make this loud squeaking sound whenever I drove around a corner. After a half dozen attempts the seat has still never been fixed. Then the engine light started coming one every few weeks. This was supposed to be because of some software issue, but everything they fixed it never lasted and a few weeks later the light was back on. After 4 trips to the dealer it was finally resolved... I think. The transmission slips whenever I take off going up a hill, the front end has never been aligned correctly and the car drifts to the left, the paint is peeling off the rear bumper sensors, the transmissions makes a whining sound every time it shifts from 3rd to 4th gear and the list goes on and on. The dealer has been completely worthless in trying to fix any of these issues. Buick sent their regional manager down to my dealer to tell me the drivers seat squeaks because Im too fat. I weigh 195lbs which is not skinny, but Ive seen the other people who drive Buicks and they are not skinny either. Buicks customer service line has been completely worthless as well. Their solution was to offer me free oil changes for the life of my car... Wow! How about standing behind the car and fixing the problems? Ive been a lifelong GM customer (mostly Chevrolet) but have to say after this experience I dont think Ill make that mistake again.
Published: August 28, 2013
John of Wyomissing, PA
Source: consumeraffairs.com

Just leased a 2016 Buick Encore, base with interlink radio, non-touchscreen
Just leased a 2016 Buick Encore, base with interlink radio, non-touchscreen display. Cant see out back due to glare, fog or general distortion. This could be dangerous! I went to my Buick dealer, he took out another 2016 Encore to compare the camera. Same effect, blurry on second Encore. Appears problem is in camera lens. I tried adjusting the contrast, dark, light on the dash display switch. No effect except darker, blurry. Dealer had no remedy. I just traded in a 2013 GMC Terrain, and received a recall notice from GMC concerning the backup camera with interlink radio. There is a new software patch for the terrain. Perhaps there is a new software for the Buick Encore??? Any advice, fix??
Published: January 23, 2016
Lawrence of Hudson, FL
Source: consumeraffairs.com

2014 Buick Verano NEW purchase MAJOR issues owned 11 weeks. Purchased NOV.
2014 Buick Verano NEW purchase MAJOR issues owned 11 weeks. Purchased NOV. 2014. Front end has a WOBBLE at 12-15 mph that shakes the steering wheel in my hand. Taken in 5 time for this issue. WAS TOLD is a CHARACTERISTIC of the NEW car. The TRANSMISSION was deemed to have an internal leak and the INPUT OUTPUT SENSOR needed to be replace, still has WOBBLE, have a claim with GM. Dealer that sold it to me will not help me. GM will not replace the vehicle with another nor take this one back. Driver seat squeaked horrible, took in 5 times for them to repair, left car seat in disrepair. Heater in driver leather seat was all busted - had to replace. Heated seats not working, took back again for repair 2 times. Heated steering wheel not working, took back again for repair. A/C unit inconsistent temperature, blowing hot on one side ice cold the other, both set at same temp!! Would not fix, stated was not reproducible. Blower motor VERY loud with or without A/C unit operating, taking back again today!!!
Published: March 19, 2015
Meredith of Manchester, NH
Source: consumeraffairs.com

Buick offers a wide range of vehicles to suit every need, ranging from mid
Buick offers a wide range of vehicles to suit every need, ranging from mid to full sized sedans (Verano, Regal, and LaCrosse) to mid to full-sized SUVs (Encore, Envision, and Enclave). It even offers a convertible, the Cascada. You can easily build and customize your new Buick on the website. The prices and descriptions are well outlined, so you know exactly what you are getting. The images to the vehicle update in real time and you choose your options.The largest vehicle can easily accommodate seven passengers with room to spare. The Envision offers a roomy interior with a sleek, stylish look. It comes with standard AWD and a turbo-charged 4 hp engine. The vehicle offers a variety of cargo, exterior and interior color packages and interior cargo lining to prevent damage to the vehicle. It is all about interior comfort and style.
Published: March 17, 2017
Heather of Rockford, IL
Source: consumeraffairs.com

They make lots of other models, but nothing can hold a candle to the Roadma
They make lots of other models, but nothing can hold a candle to the Roadmaster... I had to go to Lincoln to find one almost as good as the Roadmaster. The car was elegantly styled, with comfortable seats, power steering, power brakes, a headliner that was firmly anchored to the ceiling of the car, front and rear defoggers, and heated rear window plates that would quickly melt ice and snow. The 8 cylinder engine had more than enough power to tackle the steep mountain roads, even in the Tetons. Also, the audio system was superb and an upgrade would have been a waste of money. Although rated as a 6 passenger vehicle, the nice middle arm that folded down in front made it essentially a 5 passenger vehicle... but 6 guys of my build (6 ft. and 350 lbs) could easily fit.
Published: February 15, 2017
Bob of Desoto, TX
Source: consumeraffairs.com

Buick is the best out there. Its luxurious, beautiful and has many colors t
Buick is the best out there. Its luxurious, beautiful and has many colors to choose from. The seats, especially the Captains chair is so comfortable I would have no problem sleeping in it. And I have kids so it must be dependable. Ive owned 2 now and when I bought my last one I wanted the security package.
Published: March 22, 2017
Tim of Lawrence, MA
Source: consumeraffairs.com

There is nothing to complain about the 2005 Buick Century. Its a good looki
There is nothing to complain about the 2005 Buick Century. Its a good looking 4-door sedan with seats that are comfortable. It rides smooth too. The car has always been dependable and ready to go when I am. Maintenance is minimal and has safe airbags. Bought new tires 1 year ago. It also starts readily in 30 below 0 weather. Moreover, it has a sleek appearance, black interior, electric seats and windows, and color tan. It has very roomy trunk space that is more than adequate. Can open trunk from inside as well. Lastly, heater and air conditioning work excellent.
Published: June 14, 2018
Nancy of Wausau, WI
Source: consumeraffairs.com

After buying Buick for many, many years, I bought a Honda - I hated it. It
After buying Buick for many, many years, I bought a Honda - I hated it. It was like driving in a tin can. After one year, I sold it and went back to a Buick - it was a costly mistake.
Published: April 29, 2018
Dennis of Philadelphia, Pa: Pennsylvania
Source: consumeraffairs.com

Just purchased our 2015 Verano with 26k miles. After driving for a few days
Just purchased our 2015 Verano with 26k miles. After driving for a few days I noticed when it shifts into 2nd gear car shudders and shakes. No lemon law on used cars. We purchased this car from a Toyota dealer. As the story goes. AS IS. It has a warranty from Buick but I have a sick feeling this is not going to go well... 16k spent on the car and now Im stuck taking it to hope it can be fixed. Meanwhile my reliable car is gone so now Im going to have to rent a car... I will update when I find out what Im told. Anyone else have a shake, shudder feeling when driving?
Published: April 19, 2018
David of Kent, OH
Source: consumeraffairs.com

Paint is worn off in 4 spots on my 2017 Buick Enclave. Not stone chips, but
Paint is worn off in 4 spots on my 2017 Buick Enclave. Not stone chips, but 2 sections of paint missing. I have pictures of another Enclave in for service at the dealership that has paint missing in the same exact spots. Buick wont cover this, saying that its because we drive it on a dirt road. So, buyer beware... If you live on or drive on a dirt road - BUICKS ARE NOT TO BE DRIVEN ON DIRT... DO NOT BUY ONE. (Our Chevy Cruze and 2 different GMC Acadias that had 75,000 miles on it never had any paint missing.)
Published: August 27, 2018
K of Leonard, MI
Source: consumeraffairs.com

We purchased an 09 enclave a little over 2 yrs ago. When we bought it they
We purchased an 09 enclave a little over 2 yrs ago. When we bought it they had to replace the motor mount. Then they replaced the fuel pump. Then coil packs. Later on the transmission had to be fixed. We have continued to replace coil packs one after the other. NOW the motor is bad! Oh and my ac compressor just fell to pieces and fell to the ground. I love my car but Im making $628 payments still having to correct MAJOR problems. They need to reimburse us!
Published: February 11, 2015
kristie of Hamilton, MS
Source: consumeraffairs.com

My 2006 Buick Lucerne has many issues. When getting in the car, the lite kn
My 2006 Buick Lucerne has many issues. When getting in the car, the lite knob hits knee. Its seat plastic is cracked. The original tire has belt seam overlapped too far, causing thumping and air pressure notification to come on. One rim leaked due to flaking chrome and corrosion, its outside trim is coming loose.
Published: October 5, 2011
Grady of Lawton, OK
Source: consumeraffairs.com

They mostly have big cars. I like big cars but a few smaller vehicles would
They mostly have big cars. I like big cars but a few smaller vehicles would be really good to choose from. Other than that I like the car. I really do like the overall big professional look. It looks nice and I feel it runs well too, includes a ton of features as well. High passenger capacity and good storage for groceries, and I think its really good for traveling far and Im really satisfied. Its awesome that I can hold so much.
Published: February 4, 2017
Eason of Westerly, RI
Source: consumeraffairs.com

With Buick, you can have a sunroof put in, remote start, security alarm, le
With Buick, you can have a sunroof put in, remote start, security alarm, leather seats, Bose stereo and speakers, always worth the money. DVD and CD player with USB attachments are installed too. The smooth lines of the body, the distance in the lights, without leather also, stereo, surrounding sound, feels like it had a lot of room when riding passengers. I can take myself, my mother, three other grown adults and have so much leg room to stretch out, you dont feel like youre squished, on top of each other. Park Avenue had more of a luxury feel to it, nice leather, drives easily, comfortable, feels great on the road, feels like youre in your chair at home. Definitely recommended.
Published: March 16, 2017
Tammy of Bucyrus, OH
Source: consumeraffairs.com

My 2005 Buick Rainier is an older car, but has not given us any problems. I
My 2005 Buick Rainier is an older car, but has not given us any problems. It has been very reliable and the only things we have had to do are just considered regular maintenance. I like the leather seats and the wood details such as the steering wheel. I love the amount of space in the back as well as the dual climate control. The only features I would add are a sun/moon roof and maybe a DVD player for the back for long trips. Other than that, I just love the entire look of the car and it is also a very smooth ride.
Published: June 23, 2018
Melissa of Southgate, MI
Source: consumeraffairs.com

We are NOT off to a good start with Buick! My wife just purchased a brand n
We are NOT off to a good start with Buick! My wife just purchased a brand new Buick Encore, and her A/C failed completely on the first day of ownership! Ironically, one of the reasons we went with Buick was because of the supposed excellent reliability of the brand, as indicated by what we read on the internet (J.D. Powers, etc.). The car was brought to the dealership, where they are looking at it as I type. I hope we didnt get a lemon! Time will tell...
Published: July 29, 2016
George of North Olmsted, OH
Source: consumeraffairs.com

The car has enough space and enough room. The passenger side is very comfor
The car has enough space and enough room. The passenger side is very comfortable, easy access to get in and out. No trouble with leg room and very relaxing. It rides smoothly and offers phone space and phone cord. The appearance is pretty, in a pretty beige color, and looks as if it was brand new and in good condition. No distinctive scratches or marks on the car. The color is shiny, and the inside has a very nice, good looking interior. The upgrades are nice since my stepfather did some of his own work and contributed to the car to see if anything needs to be done or worked on, which is a good thing.
Published: February 21, 2017
Chevon of Saint Louis, MO
Source: consumeraffairs.com

I have a 2004 Buick Rainier, the gear shift is hard to get out of park. Als
I have a 2004 Buick Rainier, the gear shift is hard to get out of park. Also, the thermostat reads too far on the cold side which is making my check engine light come on. A couple of days ago, a maintenance brake system light came on. I thought Buick were supposed to be reliable.
Published: February 15, 2015
Brenda of Spartanburg, SC
Source: consumeraffairs.com

My 2014 Buick Regal exploded at 5000 miles on the highway. And I got injure
My 2014 Buick Regal exploded at 5000 miles on the highway. And I got injured and had to stay at the hospital for 1 week for burns and MRSA caused by the explosion in the Buick Regal. I am never buying a car made by GM ever again. Thanks a lot. I will never drive your cars ever again, not even if you give it for free.
Published: August 3, 2014
Jacob of Sanford, ME
Source: consumeraffairs.com

Within two years of owning this vehicle (2014 Buick Verano) we noticed what
Within two years of owning this vehicle (2014 Buick Verano) we noticed what appeared to be paint looking dull on the hood, roof and trunk lid. The change was gradual and now there is no top coat left - did anyone else experience this with their Buicks? Our car is black. We do not live near the ocean.
Published: June 18, 2018
Jo of Plano, TX
Source: consumeraffairs.com

I purchased a Buick Lacross from Jim Burke used cars in August 2010 for $23
I purchased a Buick Lacross from Jim Burke used cars in August 2010 for $23,000. I was financed by Capital One for 18.6% interest, which was a ripoff because in September 2011, I still owed $23,745 where no reduction in principle at all. When trying to sell the car in 2011, it has a value of only $15,000 as I learned that I purchased a car that was used as a rental car and had 28,000 miles when purchased.I am now stuck with a car with high mileage and I am upside down on the value.
Published: October 27, 2011
TaSharra of Birmingham, AL
Source: consumeraffairs.com

Buick offers padded seats, tinted windows, lock box and more. Its red with
Buick offers padded seats, tinted windows, lock box and more. Its red with the red dark windows and ashy grey seats. It has safety belts and locks on compartments. It has nice floor carpeted flooring, too. The different shift gears are also amazing. I like that I upgraded it with new LED lights on the floor and the roof. I also changed the paint job and put new tires on. The old tires werent going to make it to winter. And its very spacious. Its room for my family and a extra person to fit. We always can go on family outings and all because of the room we have in the car.
Published: February 3, 2017
Jamie of Omaha, NE
Source: consumeraffairs.com

While driving, my 2011 Buick Regal CXL suddenly lost acceleration and when
While driving, my 2011 Buick Regal CXL suddenly lost acceleration and when I tried to change gears from drive to reverse...nothing! The car would not change gears and if I put my foot on the gas it had power but no acceleration. When I took/towed it to the dealer, after their check, I was told they could not find anything wrong with the transmission, sensors, nothing...except the brakes!I was told I do not drive my car very much, 7000 miles in 13 months, and my brakes pads were sticking causing the sensors to be confused, and the car did not know what gear it was to be in so it stopped. This does not seem possible to me...however, I am not the expert. I do not want to spend $650.00 on an overall brake job and still have the same problem. I definitely do not want to be on the highway and lose control like this, no acceleration and no gears.
Published: February 11, 2015
Kathryn of Farmington Hills, MI
Source: consumeraffairs.com

They are amazing cars, they look amazing and they ride great. We are very h
They are amazing cars, they look amazing and they ride great. We are very happy with our purchase. They have a great look inside and out, very beautiful paint colors. I love the features of them. They are very easy to personalize and make your own designs. They have a great capacity and they are very comfortable to drive in and to ride in. I would highly recommend them to anyone.
Published: February 11, 2017
Amanda of Radford, VA
Source: consumeraffairs.com

I purchased a brand new 2016 Buick Encore end of August. I had issues with
I purchased a brand new 2016 Buick Encore end of August. I had issues with the car when driving under 40 mph where it would appear to cut out or shift hard. I had researched and found where other people had the issue and it went away a few thousand miles. Then in November at 3500 miles, it happened going down the highway at 50 mph and threw me forward in the car. Then once coming to a stop, I was unable to move in reverse, it made an awful sound and would not move. It would still go in drive but again cut out heavily. The car was towed to the dealer for repair.I am now told that the tool needed to repair my transmission was just ordered last week, over two weeks of having my car, that the tool would not be received until the end of December or first part of January. I am disappointed that GM would not approve for a complete transmission replacement as opposed to repair. I purchased the car loaded with every feature and I am most upset how long I am being deprived from the car.
Published: December 8, 2016
Diane of Lamar, CO
Source: consumeraffairs.com

I have a 2006 Buick Lucerne, purchased new and maintained regularly at GM d
I have a 2006 Buick Lucerne, purchased new and maintained regularly at GM dealership as per the maintenance manual. Last week of December 2012, a grinding noise was heard. My wife took it in to Highland Dealership in Aurora, ON and she was told after a thorough check up that there was nothing to worry about and she could drive it safely. Four days later, I took the car back to the dealership complaining about the same noise. Later on that day, they called me to let me know that the transmission broke down while they were test driving it.Again, the car was maintained regularly as per the maintenance manual at the GM dealership and they had flushed the transmission at 65K. The transmission broke down at 124K. I have never pulled or towed anything with the car. I was surprised, called in to GM Canada customer service to complain and was told by a manager that regular car maintenance at the dealership means nothing and will not elongate the life of the car. What had happened was an expected mechanical failure and is due to bad luck! Sorry, you are on your own and the dealership that repaired my car gave me an excellent deal and I should be happy. I just could not believe my ears and after all the expensive maintenance as recommended by GM at a GM dealership, it does not elongate the life of a car and GM Buick transmission is made to last only 120K?!
Published: January 21, 2013
Terry of Aurora, ON
Source: consumeraffairs.com

Been fighting Buick for 4 months to get them to reimburse me for known fuel
Been fighting Buick for 4 months to get them to reimburse me for known fuel system issues just because I didn’t take to Buick dealer (I don’t trust the Buick dealership in the town where the car wouldn’t start). Ridiculous how bad the communication has been! Family has been loyal Buick family for over 60 years but we will never own another Buick and we will discourage any family members or friends from ever purchasing a Buick!
Published: November 7, 2019
Barb of Wall Lake, IA
Source: consumeraffairs.com

I purchased a 2014 Lacrosse and was told the number 2 package would ride be
I purchased a 2014 Lacrosse and was told the number 2 package would ride better, so I purchased it. The thing rides like a lumber wagon. Unless you want a ruff riding vehicle stay away from this package. Customer service offered little to no help, referred me back to the dealer, and they had very few ideas to improve the ride and never offered me any compensation. So far I have spent about $1700.00 to fix the problem. I dont know if the customer service people know anything about fixing a problem like this? You would think someone in the company would know what to do!
Published: October 26, 2014
Vern of Waconia, MN
Source: consumeraffairs.com

After driving a Mustang convertible for several years, it was time to chang
After driving a Mustang convertible for several years, it was time to change to a car better fitted for the winters in the Pacific Northwest. The Encore AWD was the perfect fit for me and made my family feel better about my safety. I love it all year round. Also very stylish for a small SUV. Also love the color.
Published: December 10, 2019
Cherrie of Spokane, WA
Source: consumeraffairs.com

I have been arguing with customer relations about the brakes being incorrec
I have been arguing with customer relations about the brakes being incorrect on this car for at least 6 months. The brakes are smaller than what was suppose to be on the car as advertised by Buick. I went to replace the fronts and the pads on the car are smaller than the OEM replacements and it turns out I had to buy standard Lucerne pads. Then I had the rears replaced. OEM for the car dont match. Had to hunt and search and buy 2001 La Sabre pads. The car has 98k on it and uses a quart of oil every thousand miles. Cant get a dealership to diagnose it. The transmission has erratic shift and flare ups. Dealer cant diagnose it. If it doesnt have a trouble code, it doesnt have a problem is what Im told. The door trim is delaminating. Some of the pieces replaced before for the same problem. Oh its out of warranty. The wheels clear coat is coming off and these were replaced once under warranty for the same problem but its out of warranty.
Published: May 25, 2014
Timothy of Clinto Twp, MI
Source: consumeraffairs.com

Buick have lots of different models to choose from, from SUVs to smaller ca
Buick have lots of different models to choose from, from SUVs to smaller cars and all are quality vehicles. Ive bought Buick my entire adult life. The car has a very sleek look. Ive even had some people argue with me about it being a Buick. They truly stand out among other cars and I couldnt be happier with the way it looks. The power windows and Bluetooth capability is a huge bonus. As a businessman who is on the way home a lot it allows me to continue discussing things while Im on the road. It seats 5 people comfortably. I recently took a road trip for work with some coworkers and we all traveled comfortably in the car.
Published: March 9, 2017
Jesse of Coraopolis, PA
Source: consumeraffairs.com

The vehicle when it is supposedly fully equipped, has the control lever to
The vehicle when it is supposedly fully equipped, has the control lever to recline the front seats in a most inconvenient place and difficult to reach. You cannot put a set of golf clubs in the rear compartment unless you put down one of the rear seats. Noise level is very high inside the vehicle.
Published: December 4, 2019
Jack of New York City, New York
Source: consumeraffairs.com

Check engine light came on with major loss of power and hesitation. After t
Check engine light came on with major loss of power and hesitation. After three times turning off ignition, computer reset. Took the auto to a Buick dealership in Buford, GA and was told to bring back when light on. When back in Mass went on internet and found accelerator control light and traction control caused by moisture in connector junction. Mechanic found moisture in junction box and applied fix recommended by Buick tech order - moisture remover and covering tape. Under drizzle and fog condition, problem reoccurred. Suspect this is a manufacturing engineering problem - junction box in wrong location (over strut) allows road spray to be kicked up from wheels causing condition to reoccur during wet road conditions. Why hasnt Buick corrected this problem?
Published: October 13, 2013
Alice of Webster, MA
Source: consumeraffairs.com

Since new Ive brought the car to Buick 2009 enclave for steering issues and
Since new Ive brought the car to Buick 2009 enclave for steering issues and check engine light. My wife driving off a highway made a left turn in NYC and the steering gave way. She hit a train trestle base. Since January we cannot pass inspection as they cannot figure out what is wrong with the car check engine light. After months. Its possible its the catalytic converter. Thats thousands of dollars. And part of a class action lawsuit as is the steering. Lets go GM. Give me another car or fix this one to my satisfaction!
Published: August 4, 2015
Marvin of Woodmere, NY
Source: consumeraffairs.com

Let me just start out by saying I choose to lease my Buick Verano since I l
Let me just start out by saying I choose to lease my Buick Verano since I love to get a different car every couple of years. The car I got is a 2012 Buick Verano and I had the dealership drive to New York from Pennsylvania to get this specific color package I wanted. The car itself is Beautiful and runs ok but I have the lease until December. I really did not have any major issues since I got the car in September 2012. My husband and I tried to take it to the dealership the other day to see if we could trade it in for a New car and we found out that this car only will get a trade in value of $13,000 IF WE ARE LUCKY!!! I ONLY PUT 30,000 MILES ON THE CAR. Two years ago the cars value was $28,000 and now it only worth $13,000 trade in value, not to mention that they say I still have 10 payments left so I owe about $19,000 total (not what I have left to pay) just if I wanted out of it today. I pay $380.00 month times 10 more months is what I will end up paying. I just want to say STAY CLEAR OF BUICK-THEY HAVE NO RESALE VALUE. THANK GOD THAT I CAN JUST TURN THE CAR IN AT THE END OF THE YEAR AND WALK AWAY!! LESSON LEARNED THOUGH... Do not buy Buick or lease because they are not worth anything once you drive it off of the lot!!!! We went to four dealerships and they all pretty much said your car is not worth anything compared to what you owe. One salesman said whatever you do, do not purchase this car at the end of your lease. Not that he had to tell me that one... I already wanted to get out of the lease. I just want to warn everyone to stay clear of BUICK!!!
Published: February 3, 2015
Jennie of Pittsburgh, PA
Source: consumeraffairs.com

I just purchased a 1995 Lesabre for basically nothing so I cant complain mu
I just purchased a 1995 Lesabre for basically nothing so I cant complain much, but the problems Im facing is about 5 minutes after I first crank the car, it suddenly dies. It cranks right back up but the Security light comes on and about ten minutes after that, the engine light comes up. It seems to run better after the engine light comes on, which I figured is the computer trying to correct something that is wrong. Other than that the steering is super noisy, which is expected out of a 20 year old car. I love the way the car rides, its super smooth and runs great other than the problems Ive listed. The car is a 3800 with around 220k miles on it.
Published: March 1, 2015
jessica of Brandon, MS
Source: consumeraffairs.com

Buick offers a wide variety of sedans and suv like vehicles. They are all v
Buick offers a wide variety of sedans and suv like vehicles. They are all very luxurious and they ride very smooth. My Regal has a turbocharger that keeps the engine rpm really low. I love that my car can climb my hill ridden terrain and still get phenomenal gas mileage. The car has a wonderful sound system and Bluetooth connectivity, too. Also, the car is extremely roomy. I can fit four adults rather comfortably in back seat of the car and I love the dual climate control up front because my wife is always cold and I cant stand having the heat blow on my face. They are a very high quality vehicle manufacturer. I would recommend them to anyone.
Published: February 7, 2017
Adam of Cleveland, OH
Source: consumeraffairs.com

Initially you would be blown away. Its so luxurious and comfy inside. Great
Initially you would be blown away. Its so luxurious and comfy inside. Great features. Seems high end. STOP! Dont let that fool you like it did me. Dont believe my review. Just google complaints with Buick Enclaves and thousands of consumers have the same complaints as me. The transmission and powertrain needed to be replaced. Was stuck on highway out of town several times with transmission, powertrain, and StabiliTrak problems. The SUV decelerated to less than 10mph many times on the road... DANGEROUS. That check engine light stayed on. I took it to many many mechanics who could not fix it. Buick wants you to pay to just replace the whole thing... thousands of dollars. If I didnt have an initial extended warranty I wouldve been out $3k when it 1st happened on natl highway. The wave plate needed to be replaced then. The valves and hoses constantly break and leak and need replacing. I have spent thousands out of pocket as a teacher and single momma. This car is a money pit! Beautiful, spacious. Comfy, but you will never be able to relax! Passenger airbag light is on and rear backup alert is on. The airbag alone in a passenger seat 800. For what you pay for the luxury car, you might as well drive a cheap car that gives you no problems. GMC wont recall these terrible engine and transmission problems either though they know about it and many consumers complain about it. Rip off. They should spank themselves! They deserve 1 star.
Published: May 27, 2018
Nicole of Huntsville, AL
Source: consumeraffairs.com

I went looking for a different type of car. As I looked I saw several of th
I went looking for a different type of car. As I looked I saw several of this brand and they all seemed comfortable. And yet they were fuel efficient. I have found it to be both. It is not as sleek as I would like but that is due more to the age of the car than to the workmanship. I overall like the style and appearance of this type of car. I have electric doors and automatic locks are not present but that is due to age of the vehicle. This vehicle will seat 6 people comfortably which was great. Yet if there are only 2 people it is comfortable and effective than I thought it would be. It is good that it has child proof doors.
Published: February 6, 2017
Eva of Oklahoma City, OK
Source: consumeraffairs.com

We have a 2011 Buick Regal with 60,000 miles. Transmission went this summer
We have a 2011 Buick Regal with 60,000 miles. Transmission went this summer. Got that fixed. Now the timing chain is broke. Because the timing chain broke the motor went. The car is an absolute lemon and we are told nothing is covered. I wish I knew how GM could get away with this.
Published: February 26, 2018
Alison of Trafford, PA
Source: consumeraffairs.com

Buick is the only vehicle we trust. I like my Buick Century custom. Its a g
Buick is the only vehicle we trust. I like my Buick Century custom. Its a great family vehicle and very perfect for my family. It has big trunk space great for a stroller or wheelchair. Its very spacious. It has a lot of foot space and arm space. The kids have a decent amount of arm space so you dont have to worry about them hitting each other. It also has child locks on both back doors and it rides smooth. Buick has amazing looks to it with its pearly white paint. Its a comfy ride and my kids love it and so does my husband. The car was given to us for a baby shower gift and we love it. Buick can do anything to this vehicle. They can personalize anything you want from paint jobs to new speakers and radio. From rims, tires, steering wheels and led lights to basically anything. If you ask they will do it.
Published: March 18, 2017
Brooke of Lafayette, CA
Source: consumeraffairs.com

My car needed some serious work, and has for several months. There is an i
My car needed some serious work, and has for several months. There is an issue with the GM model of engine in my Buick that was brought to my attention about a year ago, that resulted a class action suit against GM. It was described to me as a slow deterioration of something within the engine (I am not a mechanic and do not claim to be. However, I am in a technical field). I have been saving up the money to get the (1000 dollars plus) repair done. About 3 months ago, my car started overheating. I was told that it would take about $1000 to $1500 to fix. But they said that they could not tell me exactly without taking the engine apart, which would cost several hundred dollars. They showed me how to put coolant directly into the radiator to avoid damaging the engine, until I could afford to get it fixed. I did it daily. The car kept running until eventually it overheated enough to cause several leaks, so I took it to them to fix. Originally, I was told it would be $1000 to $1500 to fix. They tentatively gave me a ballpark figure. I would not hold them to an estimate when they had not looked at the engine. And that is not what this complaint is about.By the time they called me the first time with an actual quote, it was around $2000 (I did not get it in writing). I asked them how much it would cost to fix the fan while they were in there (fan only worked on high, and was a preexisting issue). They told me it would add a couple hundred. I asked them to do that while they were in the engine. Once they called me back, they had found a bunch of other stuff that was wrong with my engine they had not quoted me for, and that it was now going to cost over 3000 dollars. When I told them to stop working on it, they informed me that they had already done 700 plus dollars worth of work. So, if they stopped, I would still have to pay that and my car would still not work. I could not afford this. But they assured me that the good news is that it passed the block test and the head gasket was fine. It had been tested several times. Since that was okay, my car would work for years after this repair.Having already been out of work for days without my car, I arranged to borrow money from my mother to cover the repairs, so I could get back to work. When I spoke with the mechanic to authorize the repairs, they listed a long list of everything that is needed to be done. It was a very long list. When they were done, I told them, I understand it needs quite a bit of work, but my only concern is the end result. I then asked them, If my car is only worth 4000 dollars, and I put 3020 dollars into it, when it is done, will it no longer overheat, will it be drivable, and will the heater work? The mechanic I spoke to (KJ **) said yes and continued to sell me on the repairs and what a good idea it was to do. I then asked the exact same question, just to be sure (I was planning for the worst) and got the same yes answer.The car was in the shop for a few days. The turn around was quite quick for the huge list of things that needed to be done (according to them). I called to check on it daily. I was never warned about any other problems. They told me on Saturday when I called that it was done, although I never received a call. And it was the end of the day when I tried calling. Im not even sure if they were open on a Saturday. And they told me that I had to come get it immediately. Well, it started out as him being pushy and encouraging me to come get it right then. But he eventually turned in to being flat out. He told me I had to pick it up because they did not have room on the lot for it.Regardless of if it was a rush job, a mistake on their part, or flat out fraud, I was sold an end result I did not get. When my girlfriend went to pick up the car to go to work (her work is approximately 1.5 miles from the auto mechanics shop), she was told that it was all fixed (just as I was on the phone). But she was told to keep an eye on it just in case and if it overheats to bring it back. She did not make it to work before it started overheating, not a mile and a half. Our house is only about a half mile away from her work (basically in between the two). So luckily, she was able to make it home after work. She told me it had gotten over half way to the red overheating in that short of a distance. So, the first thing I did the next day was to take it for a test drive (starting out fresh while it was still cold).It overheated off the charts within 10 blocks, red-line overheating. I immediately called the mechanic while letting the car cool down. It was the same guy who had sold me on the repairs (KJ **) and also the same guy that rushed it out the door. When I told him it was overheating, he sounded like he was trying to sound surprised. He was not sincere at all, very forced. He said, Oh really, thats weird. Then, he told me to let it cool down, take it back, and they would take care of it, and that they must have missed something. He said, You know, sometime things get overlooked. Being in a technical trade, I told him I understood (which I did, things happen). I asked him specifically: I have no money left. I just gave you guys 3000 dollars. I do not have. This will not cost me anything correct? He said yes. Once again, I repeated myself and made him repeat the same affirmative answer. I always cover my bases when there is a large amount of money on the line.The car was with them for several days, and I did not hear a word. They did not call me once. I kept calling. All KJ ** would tell me was that they were running a block test to see if it passed. He told me it passed one day, then it failed the next, and back and forth on 4 separate occasions. He said: It failed hot, so were going to let it cool down over night and test it again in the morning. It failed cold so were letting it run. Its been running for hours so it must be fixed (which is obviously a flat out lie, since it could not make it 10 blocks). It passed hot, and so on, going back and forth. He gave me no real answers and becoming less and less honest. This is the test they guaranteed me my car had passed initially before all of these repairs. And this was the whole reason it would be worth it to put $3020 into my 2000 Buick that is only worth $4000 or so.After four or five days total, KJ ** put me on hold for the first time. Then, someone named Nick (who refused to give me his last name when I called) got on the phone. He started listing off the things that needed to be repaired. I said, Thats great, but this is obviously not going to cost me anything extra right? He told me that since it failed the block test, it needed x done (head gasket I believe, along with some other things). And he told me that since that was not what they did initially, it would not be under warranty. Then, he started listing off things that were $400 to $500 a piece, which is where I cut him off. My response was (expletive deleted): Are you ** kidding me? You sell me on a 3000 dollar repair, guarantee me that the thing that is now broken is not broken and that’s the good news. You guarantee me an end result of a working car. But as soon as it drives off the lot, it cannot drive a mile. In addition to that, it broke in your possession due to being rushed or bad repair work, misdiagnosed, or whatever. Now you want more money?!I was obviously quite upset. He kept telling me the same not our problem type responses (that is not an actual quote, however everything else in this report is almost word for word). I told him I was going to call my lawyer. And I told them that I expect them to provide the service they charged me 3000 dollars for, and that was a working car. I told him I would call him back the next day. I immediately looked up everything I would need should they not honor the service they charged me for: this website (the BBB), the State Attorney General, King 5 news Scam Watch series, etc. I also found around 50 reviews online from other unhappy customers that claimed they had done the same thing to them (overcharged etc). Most of them were oil changes that ended up being hundreds. But a few of them were 2000 to 3000 dollar charges that were in the same or similar situations I was, except most of them at least had a working car to show for it!When I called the next day, the uncooperative Nick picked up the phone. I told him he had a day to think about the situation, and asked him if he had decided to do right by his customer. He continued the same not our problem responses. At that point is when I informed him I had legal counsel and that I would be filing with the BBB, State Attorney General, the credit card company, and have them featured on the news. I also told him that I would be taking him to court if they refused to provide the service that they had charged me for. He said, Lets go to court.One thing I find interesting is that when I was referring to my and KJ **s earlier conversation, he said yea that was me when I was quoting KJ **. He told me that I had talked to him. I never talked to him until they decided to try to get more money out of me. I pay very close attention to that type of thing in these situations. There are only 3 different employees I have ever spoken with there (Nick, Ken and KJ). KJ ** was new to me with this repair job. They dont even sound the same on the phone. KJ ** has a pretty noticeable accent, so this immediately jumped out at me as a complete lie. He was obviously trying to add credibility to his argument. Because if it was him I had been talking to, then he could argue about what had been said, and attempt to twist the end result.So, I am now filing this with you along with every other place I mentioned above. Thank you for your help. I just wanted my car fixed for the $3020 (less would have been better, but I was willing to pay it to have my car back and working). And I gave them countless opportunities to finish the job for the agreed upon price, all of which they refused. So now I am asking for my money back. I have been unable to work 2 weeks now due to being lied to, defrauded, sold a scam, and ripped off. I am an on-site computer technician and have to be able to get to a job site within 30 minutes, which is almost impossible in Seattle on public transit. Thank you for your assistance.
Published: October 4, 2011
Ben of Seattle, WA
Source: consumeraffairs.com

Bought a 2016 Buick Verano for my son. Monday morning he was coming home go
Bought a 2016 Buick Verano for my son. Monday morning he was coming home going 65 miles per hour. The car stalled or completely turned off. He managed to get to the emergency lane. Today is January 4, 2017. This car was purchased on November 29, 2016. His first payment isnt due till January 13. He called the dealership. They wanted him to bring it in the next day. I talked to the salesman. They got him a loaner car for Monday. They called me today and said there were no codes and they took it out to drive and everything is OK. Well its not OK for me. They have no idea whats wrong. The GM rep at the dealer told me the same thing Ive seen on other sites. No codes no problem it drives OK. Finally this car had 29 miles on it when bought it. Now has just under 300 and the first payment hasnt been made yet. My son is worried about driving the car. I hope this isnt a lemon.
Published: January 4, 2017
Jackie of Cincinnati, OH
Source: consumeraffairs.com

I bought a 2010 Buick LaCrosse from Ewing Buick Plano, TX on 12/29/2010 off
I bought a 2010 Buick LaCrosse from Ewing Buick Plano, TX on 12/29/2010 off the showroom floor. Not being told that this car was in an accident totaling $5600.00 on 10/09/2009 on the right side of the car, 2 doors and front fender was replaced. I have located the body shop manager that was there at the time and he remembers the car and what happened to it. The owner of Ewing Buick loaned this car to his housekeeper to clean his house and his mother’s house at the time. She was in an alleyway and a homeowner came out of his driveway not seeing her and hit the LaCrosse on the passenger side. The car was repaired at Ewing Buick and then back out on showroom floor to sell. When I walked into Ewing Buick on 12/29/10 to buy a car, Rosemary was my sales representative, a very nice person. She did tell us, my husband and me, that the car had a dent on the front bumper, but it was fixed so they would take off a $1000.00 for that. Also, she had Randy, the finance officer, to come in and tell me about the dent on the bumper also. I guess to make sure I was aware of it. My husband and I both said that Rosemary told us about it. I asked how it happened and the excuse given to us was that the car was being cleaned up and the porter did not realize he had hit the post. My husband and I did not think anything about it because they fixed the bumper. But this is a far cry from the wreck that really happened on 10/09/2009 that we were not told about. We found all this out because I was in an accident on 10/20/2011 this year. I was pinned inside this car for 45 minutes because the doors would not unlock. I had to be cut out of this car with the jaws of live. After I got out of the car everyone was surprised the air bags did not come out on the driver’s seat. I had the car taken to Ewing Buick for repairs because that is where I bought it from. About 3 weeks into fixing the car, we got a call from our insurance company telling us this car was in another wreck on 10/ 2009 we told them no because we had bought this car off the show room floor on 12/29/2009. Allstate pulled the VIN and said that it was in another wreck totaling $5600.00. My accident cost about $ 7700.00, replacing 2 doors and back fender on the left side of the car. I went to Ewing Buick on 12/28/2011 to talk to them about the wreck on 10/09/2009 and the General Manager was rude and said that they did tell me and my husband about the wreck. So I am now asking for General Motors to look into this dealership and how it is being run. They did not tell us about the wreck in 2009. I have now contacted Rosemary and she is willing to help us and tell that we were not told about this wreck at anytime. Also, I have Michael, the ex body shop manager, to tell everything about this car also. All I want is for Ewing Buick to make this right. I will get a lawyer if I need to and I will also have Channel 8 and 5 to do a little more on looking into this also if I need to. We are coming to them because we have always bought their cars and would want to continue.
Published: December 29, 2011
Brenda of Sachse, TX
Source: consumeraffairs.com

Stalling and not starting of 97 buick lesabre - I have watched the recalls
Stalling and not starting of 97 buick lesabre - I have watched the recalls and saw that they go back as far as my year but not the model. My one owner 97 was purchased from a Buick dealership 3 yrs ago with only approx.117,000 miles. I figured was going to last until I quit driving as Im 66. In the first 5 miles I drove, the check engine light came on. My sister who got the car for me was adamant it was fine when she drove home and dew places trying it out. She had to have them replace the battery before she got it. We took to a garage where the gas cap was replaced and the man said that was probably all it was. Light went off till filled up next day to return back to me home...right back on, was running fine so ignored it, drove 225 miles home. About 2 months later after having auto parts house check codes went off. Stayed about 1 month. The next time came on, different code showed up. Had towed in to shop after wouldnt start and they kept 2 days, said couldnt find anything wrong. Week later stranded me a second time ..so after waiting about 20 min it started up. Got home...son looked, checked all wires etc...said didnt see a problem. I drove back 225 miles. Back in July, got there - had to have water pump replaced and the air quit working on. Hi fan only works on med. Now for 3 yrs I have had nothing but problems. Replaced starter because after having to bump start to try get going, it went out. Wires plugs all small stud trying to fix, nothing has worked. The car cut completely off while going down highway at 55, 6 months after got it. Now happens about once every few weeks, nothing works at all. Cant steer and so afraid someone will hit me trying to get off road. This car is only transportation I have and on fixed income. Cant afford another one, still owe my sister about 1000 dollars on it. She pd $3500.00 at Buick dealership in Statesville N.C for it. She just recently had to replace thermostat and needs serpentine belt which I have but not on yet. The other thing is the not starting when you drive. Make a stop or 2 then wont crank....have to wait at least 12 - 15 min. Sometimes you get lucky and it started. Most of time you have a cycle 1st try 12 min....2nd, wait 15 - 20 more min, then wait full 20 min again. Usually 3rd time after waiting up to as much as an hour she cranks...but has had to be let sit in yard at home for several hours before will start.This is serious and needs to be addressed, this car is dangerous and needs to be on the switch problem recall. Im at my wits end with nothing to fix it with. Yes it was a used car but supposedly according to your dealership was a heck of a car. Nothing but worry and problems, since Ive had it Im stuck. Please help me before I become one of your GM statistics.
Published: September 17, 2014
Mary of Lexington, NC
Source: consumeraffairs.com

Everyone of my family that has owned one in the past says theyre a very wel
Everyone of my family that has owned one in the past says theyre a very well-put together automobile, and highly recommended them. I would suggest checking Buick out, they are a very good automobile. They are very dependable, and all the ones my family has ever owned lasted for a long time. When they do need to get checked out, for any type of problem, theyre usually not in the shop very long, as whatevers wrong is easily fixed. And theyre a relatively low priced car.
Published: December 9, 2016
Donald of Caro, Michigan
Source: consumeraffairs.com

They have an awesome selection of vehicles to meet everyone needs and wants
They have an awesome selection of vehicles to meet everyone needs and wants! My favorite is the Buick Regal because it has great gas mileage and it is a great vehicle. It also has comfortable seating and lots of room for any passenger driver. It has an awesome exterior model and shine and the interior is a great leather with a great dash and awesome steering wheel. There is also the Buick Englave, it is not really personalization type of car but it has suited my needs and wants for a car. I am completely satisfied.
Published: March 21, 2017
Justin of Nashville, TN
Source: consumeraffairs.com

I have taken my Buick Regal turbo 2011 in for repairs 19 times. The serpent
I have taken my Buick Regal turbo 2011 in for repairs 19 times. The serpentine belt is squeaking again so that will be 20 times. I also have a suspension light on which they report will be a 1000 dollar repair. The lemon law gave me a small amount of cash but I think Buick should have replaced this car. It all started with 2000 miles on it. It also had a cracked turbo which needed to be replaced. The dealership has been rude and horrible. I will never buy a GM product again.
Published: May 29, 2016
Jennifer of Alpena, MI
Source: consumeraffairs.com

Cars been a brilliant car. Was great on gas mileage. Smooth ride and is the
Cars been a brilliant car. Was great on gas mileage. Smooth ride and is the older model Buick Century. Have had a lot of Buicks in the day and theyve all held up great. And theyve all been great cars. They are built safe back then and that is what else I like. Its been a real durable car. Deer have ran in it a few times and been fixed and still keeps going. Lots of room to haul passengers and room to haul groceries too.
Published: June 22, 2018
Cindy of Carleton, MI
Source: consumeraffairs.com

This 2010 Buick Enclave CXL has been a problem from start, its had the stee
This 2010 Buick Enclave CXL has been a problem from start, its had the steering system changed, the front end changed, water pump, thermostat, wiper motor, ignition key security system failed, motor mounts, the A/C went out, navigation failed, radiator and fans replaced, etc. I have had more problems with this vehicle in 6 years than I did with a 12 year old Infiniti. And its still not working right, thats why I went out and purchased another Infiniti, I was going to buy another GM Yukon Denali but not after going through so much headaches. And recently I have the engine idle is working rough almost stalling, warning that engine power has been reduced, and the other day the engine would not shut off after taking key out of ignition, its like if it were possessed. This is a definition of lemon. Wont recommend this vehicle to anyone.
Published: August 11, 2016
Serafin of Miami, FL
Source: consumeraffairs.com

Buick offers every car you can think of. This is my first car and I love it
Buick offers every car you can think of. This is my first car and I love it. It has awesome qualities, it gets me to where I need to go. I can fill my car up with about 40 dollars and it lasts me through the week, and thats with going back and forth to work. I can be in the middle of nowhere and the radio picks up great. They have a Bluetooth option to connect your phone, so its hands-free. The ac and heat does me wonders. It heats up and cools down in an instant. Also, the seats are easy to manage. Overall this car has the very best qualities. Over the years, Buicks have changed in its performance and its technology. It makes everything easy to handle and I feel safer having this vehicle while my kids are in the car. Every car has its own unique style that can be suited for anyone. As each year passes by the better they get. It is a trusting brand that you can count on. I have never came across a better quality of car. I would highly recommend this to anyone who is looking for a dependable car and looking to save in gas.
Published: February 13, 2017
Olivia of Pekin, IL
Source: consumeraffairs.com

On April 9, 2015 I was in a frontal impact accident. After it hit the front
On April 9, 2015 I was in a frontal impact accident. After it hit the front my vehicle then rolled over landing on the passengers side. I did have my seatbelt on, however, my head still hit the steering wheel. The windshield was heavily damaged going into the car on the drivers side. I had to be taken to the hospital via EMS where I got 8 stitches to my left arm, and countless tests. I still have to go to physical therapy for my right shoulder. The vehicle had to be towed via flatbed truck. Windshield and airbag a huge safety concern. I have had two GM vehicles, one an 07 Malibu and this 06 Buick Rendezvous. The Malibu was part of a massive recall and I feel like GM needs to take a further look into the quality of vehicles they are selling, while placing thousands of people in harms way.
Published: July 6, 2015
Elizabeth of Hopkins, SC
Source: consumeraffairs.com

I was forced to purchase a new to me vehicle after my 1989 Chevy CK1500 pic
I was forced to purchase a new to me vehicle after my 1989 Chevy CK1500 pickup truck with 750,000 miles on it was totaled when a kid ran a stop sign. On 2-21-19, I purchased a 1991 Buick Park Avenue Ultra from a farmer that parked it outside on gravel. It had 116,000 miles on it. I paid $2350.00. I had some work done by my local garage that I have been doing business with since 1988. It needed a new gas tank, shocks and a few other items. I have it serviced regularly. Due to being parked on gravel, rust has taken over the undercarriage. I need to replace the car not because of mechanical issues, but because it is rusting away. I like this car so much that I am seeking another one. **, my mechanic told me to stick with the 3600 Series motor and do get a turbocharged one. He said that you have to change the oil in the turbo unit. I agreed. I no longer have the need for speed. Im 67, I want comfort. This car never failed me. I use to drive 100 miles a day back and forth to work. It got 30mpg on the highway and 20-22 in the city. I drove mostly on the highway. The car took me to Indiana twice, Tennessee twice without missing a beat. I know how to parallel park. I can turn on and off my headlights and wipers. The problems I see here are people want all the bells and whistles. Well, there is a price to pay for all that.
Published: May 4, 2015
Dented of Kent, OH
Source: consumeraffairs.com

No battery. Called Buick roadside service. Help came shortly. Took to Buick
No battery. Called Buick roadside service. Help came shortly. Took to Buick garage. No problem found. Must be a Poor quality battery. No replacement. Shame on Buick for inadequate battery on my LaCrosse.
Published: March 22, 2016
Joyce of Osawatomie, KS
Source: consumeraffairs.com

2014 Buick Regal GS - First, the good about the car. It has a really nice r
2014 Buick Regal GS - First, the good about the car. It has a really nice ride and the 4 cyl turbo has plenty of power, and I come from owning vehicles with over 400 horsepower (only because I want a vehicle to do what I want it to do when I need it to do it). The Regal is nimble, agile, and comfortable even on long drives. Sound system is ok (underpowered) and I have the premium bose system (actually every option available).The bad… After about 6 months, the dash started squeaking (for lack of a better term) and rattling and I found that the trim ring around the instrument cluster is seemingly just pressed in, therefore the two plastic pieces hit each other at certain vibration thresholds. Also the center console below the radio and controls is pressed in, probably using some kind of sticky tape that is not very sticky, and it squeaks, ANNOYINGLY.The Gracenote audio software seems to take everything available in the usb, sd card, and smartphone audio inventory and initializes it each and every startup because if you play music from say the phone, then get out of the car, say to shop for a few, then get back in, it cant remember where you were at. So many pain in the ** things with the implementation of the interface that I cant believe it was actually released to the public. Seems like it was developed in a vacuum, meaning without any input from people that use media devices. A child could have tested these things. I also added about 150 lbs of batting in different areas of the car (hollow spots). Youd be amazed at what GM calls soundproofing or sound dampening.The Regal, while it looks nice and there are several other nice things I could say about it, such as whoever designed the exterior and specd the wheels and tires as well as the ground clearance in the front (so you dont rip off very expensive plastic underneath the car when parking) did a good job, also the steering wheel is a great improvement over the 2013… Anyway, one of my real concerns with quite a few cars is that it is 2015 and we still have vehicles that have chrome in either the WRONG place, or angled poorly and at certain times of the day, practically blind anyone in the front seats. This isnt just for short periods of time, say when the sun is directly overhead, or at exactly 6pm pst in the bay area California, no, this is most of the day. It was so bad I removed mine, shift trim and painted it.Follow up pics for my review showing the materials used to dampen sound in the Regal cabin. Just a small example, there are several others. Look at the little accordion style batting used in what is a very large space inside the rear trunk covers.
Published: August 12, 2015
Mike of Castro Valley, CA
Source: consumeraffairs.com

I purchased my 2011 Buick Regal CXL Turbo October 2013. There has been mult
I purchased my 2011 Buick Regal CXL Turbo October 2013. There has been multiple issues with this car, ALL electrical. The signals and headlights continues to blow and I had to change my battery twice in 2 years. I really like the idea of purchasing an American made car but this car is going to bankrupt me. I am now dealing with a blown fuse. GM had really failed with this vehicle. I ran into a lady with this make/model vehicle and she is experiencing the same issues. GM really needs to be held responsible for this. I have all of my receipts for service and with this vehicle, something has to be done!
Published: July 6, 2016
Latunya of Memphis, TN
Source: consumeraffairs.com

I liked my car and I recommend this style. It holds six people very comfort
I liked my car and I recommend this style. It holds six people very comfortably. It has two door with nice car seats, seatbelt, nice stereo, compact, gas saver and great motor. Buick also has very modern cars in variety of colors. They are always coming out with new styles.
Published: March 28, 2017
Tammy of Houston, TX
Source: consumeraffairs.com

The Buick has cruise control, air conditioner, power windows. Its good on g
The Buick has cruise control, air conditioner, power windows. Its good on gas mileage, has airbags, all wheel drive, manual trunk, GPS, and leather seats. Its a very beautiful designed vehicle. It has great bumper to Bumper warranty, and good prices. Its a good performance vehicle, and has lot power, lot of color design on the vehicle, and comes with extra seats. There are vents in back for Ac and heat. This vehicle upgrade is wonderful and the technology they did to this vehicle is awesome. Its a wonderful personalized vehicle for customers looking for in a vehicle. There are more rooming vehicles on the market. The extra seat in the back helps out a great deal. You can the back seats down, tuck them out also. You got to look at this vehicle.
Published: February 3, 2017
Billy of Lawrenceburg, TN
Source: consumeraffairs.com

Theres a lot of different models to choose from especially for a young pers
Theres a lot of different models to choose from especially for a young person and first time car buyer and high school student even from a want ad purchase. It has good General Motors automobile with automatic transmission and a great look on the 1982 Buick century I purchased from an old woman in a neighboring town. Buick had some great options in the car including power steering windows and brakes solid am/fm stereo and cassette as well as safety features which could come in handy. It has bucket seats with room for three more passengers in the back. It has good leg room and seatbelts for everyone.
Published: March 22, 2017
Mike of San Antonio, TX
Source: consumeraffairs.com

I went to service my car for the ABS. They ran a diagnostic and told me it
I went to service my car for the ABS. They ran a diagnostic and told me it was my left front hub. The mechanic never checked it. I took it to a mechanic and ordered the front left part. Buick wanted to charge 400, my mechanic charged 280. They installed the part, but ABS was still on. I took it back and they checked my car and found out that it was the left rear hub that was completely damaged. I showed them the estimate from Buick and they told me to go there and ask for a reimbursement for a false diagnostic. They started throwing out words like speculate and cant confirm. I spoke to the General Manager and he was a complete sarcastic ** with a snooze you loose attitude. What the hell. Did I pay them for inaccurate information and a waste of my time?
Published: February 20, 2016
ixchel of Bangor , PA
Source: consumeraffairs.com

Buick has a lot of family cars in different colors with different functions
Buick has a lot of family cars in different colors with different functions. They have great safety functions and now the newest ones have wifi. They have spacious rear seating. Seats up to 5 and has lots of leg room, perfect for kids or a big family. They have many colors to chose from, Sport touring models, racing inspired, medal sports pedal. I got a small car and its a luxurious car. It has heated steering wheels, good gas mileage, power controls (8way) on the driver seats, heated seats and premium audio. Also lets you Bluetooth your phone for easy driving.
Published: March 16, 2017
Tia of Seville, OH
Source: consumeraffairs.com

I recently purchased a 2012 Buick LaCrosse AWD. I traded in a 2008 Chevrole
I recently purchased a 2012 Buick LaCrosse AWD. I traded in a 2008 Chevrolet Impala LTZ. After driving the Buick for several months now, I wish I had the Impala back. The Buick is a beautiful car with a huge defect. GM has designed and programmed the 6-speed automatic transmission to shift at over 5,000 RPM. At the high RPM, the engine noise is very noticeable. Perhaps the worst effect is that the high RPM sucks gas and the car gets nowhere near the advertised mileage. The Buicks engine has as much, if not more power, than the Impala so the high shift points are completely unnecessary. They will result in higher engine and transmission wear, and they are killing the gas mileage. I am seeing growing complaints from other Buick LaCrosse owners, but when I contacted Buicks Customer Service about the problem, they blew me off saying the car is performing normal. They wouldnt admit the other complaints, and refuse to discuss any remedy. When entering the highway and accelerating to highway speed, the transmission only uses three of the six speeds before reaching the speed limit. I choked when I heard the new Chevrolet Cruze TV commercial say, With the 6-speed transmission, it allows for lower shift points. If this is the way GM is going to treat loyal customers, then its time for me to check out Toyota and Honda. I dont know how Buick avoided the Gas Guzzler Tax with this vehicle. Someone must have lied to EPA.
Published: April 15, 2013
William of Lansing, KS
Source: consumeraffairs.com

The variety of models is very selective and the colors and the new designs
The variety of models is very selective and the colors and the new designs are simply the best out there. The new safety features are one of the many reasons why I purchased Buick. The wide selection of new colors and new styles made my decisions so much easier. The dealership sales people were extremely helpful and this made my shopping experience a great joy. Over the years Buick was really stepped up the overall look and design of their vehicles, and the new looks are extremely stylish and great looking. We can sit 6 people comfortable in my car. There is plenty of leg room and head room and no one is crammed up. The trunk space is wider and deeper and gives me the ability to put more in there.
Published: February 2, 2017
Michael of Hammond, LA
Source: consumeraffairs.com

The Buick Enclave is a new SUV, and we love it. Weve never had an SUV befor
The Buick Enclave is a new SUV, and we love it. Weve never had an SUV before, and this new car rides so well. It has Bose audio, great visibility and wi-fi for my tablet, which is truly great when on a long trip. It averages 20 mpg in town and more than 26 mpg on the highway. However, it doesnt have on windshield graphics that tell you how fast you are going. We have that on our LeSabre, and its a real safety feature. Nevertheless, weve had several Buicks and highly recommend them. They are also American made!
Published: June 19, 2018
Mary of Elmore City, OK
Source: consumeraffairs.com

Buick has different interior size of engines, choice of fabric for seats, c
Buick has different interior size of engines, choice of fabric for seats, choice of tires and rim size. There are different ways to purchase and will also offer different warranty packages. They also offer different kinds of sound systems that can be upgraded. Can also upgrade the power of the engine and cylinder size. Will give you braking safety features and anti lock brakes. It has security glass and larger tires. It also has an aerodynamic body and has more room for legs and height room for larger people inside the cabin. It also has trunk space and child seating and plenty of room to move around a little. Can hold six people without sitting on each others lap.
Published: February 18, 2017
Mike of Englewood, NJ
Source: consumeraffairs.com

I purchased a 2011 Buick Lacrosse in 2012, brand new in 2013. It began havi
I purchased a 2011 Buick Lacrosse in 2012, brand new in 2013. It began having electrical issues and as of this date has gone through 5 batteries. There have been numerous issues with computer sensors, air conditioning and overheating engine power. This vehicle has left my wife stranded on 2 occasions and on others it had to be towed to the dealership for repairs. I made Buick corp office aware of this ongoing issues back in 2013 and as of this date they advise that there is nothing they can do. Prior to the warranty expiring it experienced 1 cylinder failure and now after said warranty its experienced another cylinder failure. It only has 40k miles. This s the worst vehicle Ive ever owned. I will never purchase another GM product again. They do not stand behind their products. Buyer beware.
Published: February 10, 2017
gilbert of Los Angeles, CA
Source: consumeraffairs.com

2012 Buick enclave lift gate housing lifted - Customer service told us that
2012 Buick enclave lift gate housing lifted - Customer service told us that it must be from ice. However it just started last week. Now the lift gate will not open. Gets stuck on the plastic trim on top of car. Does anyone have this trouble? They are saying its our cost and responsibility.
Published: June 27, 2014
Demise of Southampton, PA
Source: consumeraffairs.com

Bought a used 2012 Buick Enclave with just 60k miles on it. I was told it w
Bought a used 2012 Buick Enclave with just 60k miles on it. I was told it was a great safe family vehicle (by sales associate). 3 days after purchase the #2 injector failed and stranded us. We brought it back to dealership and they took it to Buick hall and had it repaired. A week later we were stranded again for the same issue (reduced power, smoking, fumes in car, stabilitrak alert all the same symptoms). This time we took it back to Buick hall and they said it was just an injector misfire, refused to replace it. We asked about recalls and they said there were none. A few weeks later all the same things happened and we called them. They wanted 200 to test fuel system, knowing we knew what the issue was, then said if it was in fact the injectors again its eight hundred per faulty injector. I have NEVER had so many issues with a vehicle in my life. We are a single income household with four young boys, we cant afford to shell out all this money and now we are stuck in an unsafe lemon that has stranded my family on the side up the road for this same issue several times since. Total of 6 months weve had this LEMON!!!
Published: November 17, 2016
Leigha of Frankston, TX
Source: consumeraffairs.com

A friend bought a Buick LaCrosse with an extended warranty & after owni
A friend bought a Buick LaCrosse with an extended warranty & after owning this vehicle as a 2nd owner for only 4 months the check engine light came on. After retrieving the error codes which show that cylinders 1, 3 & 5 are misfiring she contacts the dealer who asks if this was the 1st time this has happened, to which she answers yes. The dealer then states that this is a common occurrence & that this GM 3.6 liter V6 engine misfires but not to the point of creating a mechanical issue. After doing some research I come to find out what appears to be plenty of reports/complaints of the exact issues (& plenty more) that shes having.The check engine light eventually goes off the following day just to come back on about a week later but this time causing the vehicle to completely shut off & losing the power steering while navigating a left turn onto a busy freeway on ramp. Once again its the same error codes so after advising her she contacts Buicks Customer Care 800 number to assist her getting this issue resolved. After being reassured by a supervisor she makes an appt to drop her car off & be placed in a loaner. On the day the car was dropped off no loaner was available until almost end of business day at which time shes told shell be charged another hour of diagnostic fees ($119) because after having the vehicle from 8am they were not able to diagnose the problem but do state that theyve discovered what appears to be rodent damage, yes rodent damage to a wire harness. What they dont realize is that I removed the top cover that protects the cylinders to inspect & take a few pictures prior to the vehicle being arranged for drop off. As a foot note the vehicle is parked in a garage in Goodyear, AZ every night where there is no rodent problem.She is now waiting to hear back from Yates Buick. The vehicle is also experiencing transmission issues (delay in shifting/jolting) as well as an odor from the AC unit, the driver seat doesnt always recognize one of the programmed memory settings & although the heated side mirrors function is turned off, when the vehicle is started through the remote start feature they turn on. This vehicle has 54,000 miles & is in great exterior condition. Hoping that GM (Buick) stands behind their name & brings the vehicle back to a reliable working condition that one would expect for the price one shells out. Stay tuned for the outcome.
Published: September 3, 2014
Johnny of Goodyear , AZ
Source: consumeraffairs.com

There are many different models to suit your personal needs. Everything fro
There are many different models to suit your personal needs. Everything from a classic everyday car to a more adventurous model. The prices and offers are fantastic and you always know youre getting a great quality vehicle. These cars are always sleek and modern. They look fantastic whether its just an everyday driver or a weekend cruiser. There are many different options that come preloaded. There are also many different aftermarket options you can add on to give it your own personal touch. The interior of my car is very spacious. There are enough seats to hold 5 people, with plenty of room leftover to make you feel comfortable and relaxed.
Published: February 1, 2017
Hailee of Hollidaysburg, PA
Source: consumeraffairs.com

Let me start out by saying that the Verano is a nice looking car. However,
Let me start out by saying that the Verano is a nice looking car. However, I have noticed that the transmission can randomly shift hard, and sometimes the car hesitates a bit when I try to accelerate. I hope this car doesnt give me any problems at all.
Published: May 8, 2014
Marc H. of Ann Arbor, MI
Source: consumeraffairs.com

There are several models of Buick including models from luxurious to very e
There are several models of Buick including models from luxurious to very economical and from small to large. The distinct look of the buick vehicles can be identified by an emblem containing four objects and four or five openings on both sides of the hood which covers the engine compartment. There are also a lot of upgrade and personalization options available including types of engines and body styles and safety features. Many of the features that come standard are tire pressure checks, compass indicators and radios. In my Buick Lucerne it is difficult to get three passengers in the front seat because of the console between the driver seat and the passenger seat, but there is ample room for 3 people in the back seat and there is a very large luggage compartment.
Published: March 20, 2017
Rich of Elk River, MN
Source: consumeraffairs.com

We have a 2007 Buick with 25,000 miles on it and the GM engineers cannot fi
We have a 2007 Buick with 25,000 miles on it and the GM engineers cannot figure out what is wrong. First we took the car to Richard Kay Superstore in Anderson, SC. They had it for 3 weeks, told me they called the GM engineers but never documented it. Gave us the car back, said it was fixed but the engine light came on within one hour driving the car home. Called the dealer back, they offered no solution, left us very disappointed. We decided to try the local Chevrolet dealer, Sonic Chevrolet in Walhalla, SC. They had the car for two months, replaced a number of sensors. Contacted the GM engineers, started a issue ticket with them. Sonic Chevrolet took the time with us and said if the light comes on again there are only two things left, one that will cost $700.00 and the other that costs $1,000.00. They said the engineers told them they have never seen this happen before.Well after two days the light is back on. Since we have already spent $1,000 on parts and another $650 on new tires. I should say we originally purchased the car new and always had it serviced by GM dealers and mechanics on a regular basis. We will be bringing the car back to Sonic Chevrolet in Walhalla SC. With this issue, one needs to ask, why would anyone want to buy a GM vehicle when the computer or engineers cannot find out why the engine light is on? Seems to me that if there was no computer you wouldnt need all of the sensors and there wouldnt be a issue with a engine light, and I wouldnt have had the car tied up for three months or had to spend the money on top of the regular service we had done.
Published: December 11, 2016
Paul of Seneca, SC
Source: consumeraffairs.com

I purchased a 2011 Buick Regal November 2011. Since that time I have been w
I purchased a 2011 Buick Regal November 2011. Since that time I have been working with Sapaughs Service department to clear away problems that are causing my dissatisfaction, namely the performance of said vehicle. My greatest complaint is the near stall affect or the delayed response to acceleration and when it decides to respond it will jerk so bad that I am repositioned in my seat. I want a smooth operation. The experience of driving the said vehicle is not pleasant. I am convinced the service department at Sapaugh Motors does not know the cause of the said problem. I pay 631.00 dollars each month for a vehicle I am unhappy with. Please, can you help me?
Published: July 17, 2012
Ardester of Florissant, MO
Source: consumeraffairs.com

I love my Buick. It has all luxury feature and bells and whistles. I love m
I love my Buick. It has all luxury feature and bells and whistles. I love my back up camera. The color and spaces is amazing, too. Plus having the automatic start in it is even better, especially in the winter months, as well as heated seats. Plus the second row bucket seats too. However, I wish it came with a DVD player and sunroom. Still, I would highly recommend the Buick Enclave to other people. My experience was a great one. Its a nice luxury spacious SUV.
Published: June 26, 2018
Tawanna of Buffalo Valley, TN
Source: consumeraffairs.com

Purchased pre-owned certified Lacrosse w/ 28k miles, from dealer in North C
Purchased pre-owned certified Lacrosse w/ 28k miles, from dealer in North Central Texas. In less than one year this vehicle has left me stranded twice. The second time the car failed, I was half way to the dealers shop. The car had to be towed the rest of the way. Timing chain issues and several codes flashed after vehicle was inspected. Dealer is now demanding proof of oil changes and attempting to back out of any warranty obligations. Purchasing a car on good faith and trusting GM to stand behind their products is a fools errand. No wonder the majority of folks in the US buy trusted and high quality Japanese automobiles. After repairs are made to my Lacrosse I fully intend to purchase a certified Toyota Avalon. Disgusted.
Published: September 13, 2014
elaine of Allen, TX
Source: consumeraffairs.com

There are several different vehicle types and it made considering other opt
There are several different vehicle types and it made considering other options beneficial. I had never looked into crossovers before, and after looking at the model first hand, I was able to weigh the benefits. There were also many many upgrade and personalization options to choose from. I was able to customize the vehicle to my specific needs, and not have ones that were not ideal. The cars are sleek, modern, and stylish. Theyre also very ideal and comfortable. The designs werent inconsiderate to my daily needs and uses. Having a child and expanding my family, the vehicles offered plenty of space for everyone to feel comfortable while we travel together.
Published: March 30, 2017
Rachel of Gardner, IL
Source: consumeraffairs.com

I purchased this car almost 2 months ago and have driven it all of 4 days.
I purchased this car almost 2 months ago and have driven it all of 4 days. During that time the vehicle shut off and lost power while I was going 75 to 80 miles per hour on a freeway. I almost got in a horrible accident each time. I took the car back to the dealers so they could figure out what was going on. After having the car for almost 30 days, they call me and say they have no idea what is making it do that. Told me I need to pick up the vehicle and release the loaner and want me to drive this unsafe vehicle! They are crazy!
Published: September 11, 2016
Olibeti of Taylor, TX
Source: consumeraffairs.com

My 2010 Buick LaCrosse floors get wet from rain water. Not every time, but
My 2010 Buick LaCrosse floors get wet from rain water. Not every time, but I have shopped it four times since buying it new. Its in the shop now and has been there four weeks.
Published: December 11, 2014
Harold of Munford, TN
Source: consumeraffairs.com

I own a 2009 Buick Lucerne and never had a problem with it. I have a friend
I own a 2009 Buick Lucerne and never had a problem with it. I have a friend with a 755i BMW and I would not trade even. I think that Buick has deserted a loyal following by deciding not to produce the Lucerne any longer. I also have a 2005 LeSabre, which I have never had a major problem with. Buick was so busy pushing the Lacrosse that the Lucerne was forgotten. The Lacrosse will never be the car that the Lucerne is. The next car that Ill buy will probably be a Chrysler 300.
Published: August 2, 2012
Frank of Houston, TX
Source: consumeraffairs.com

I purchased a 2019 Buick Enclave $32,000 in March 2020. My vehicle has now
I purchased a 2019 Buick Enclave $32,000 in March 2020. My vehicle has now been in the shop for 5 months with airbag problems and Buick can not give me a date of when the part will be shipped and my car repaired. Every week the advisor said she can not give a date and no updates. I have only driven my new car for four months, Im still making the high payments, paying the insurance etc. I ask them to buy the car back and they refused. I would never recommend Buick and they do not care about their customers.
Published: December 23, 2020
Paula of Clinton, TN
Source: consumeraffairs.com

I own a 2012 GMC Enclave and I have the same problem with the timing chain.
I own a 2012 GMC Enclave and I have the same problem with the timing chain. The problem is not with the timing chain but rather with the motor. Every model of GMC auto that has this motor has the same problem. After several conversations with the executive customer service department I came to the conclusion that they will not acknowledge this problem unless we force them to. If everyone that has experienced this problem begin by writing unto their state consumer protection dept we can begin to put pressure on the company to acknowledge the problem. If this does not work then there are other steps we can take.
Published: February 19, 2018
Kenneth of Irving, TX
Source: consumeraffairs.com

These cars should be took off the market. I paid 17000 for this 2009 Buick
These cars should be took off the market. I paid 17000 for this 2009 Buick Lucerne, low mileage, but had not made 3 payments and this? Relay box burning, could catch vehicle on fire. I will not let my grandchildren ride in my car. Buick needs to take all of these vehicles off the road, and the car company they bought it from needs to offer them another vehicle so no one can be burnt up!
Published: October 30, 2017
Tina of High Point, NC
Source: consumeraffairs.com

Ive only owned one car my whole life and I loved this car. It was a 1983 Bu
Ive only owned one car my whole life and I loved this car. It was a 1983 Buick Riviera and it was definitely a luxury vehicle. It looked good, it drove well, it had power, and it definitely was a style statement. I like the air shocks, the extra insulation in the passenger compartment to reduce the road noise, and the engine. It was and still is one of the classiest vehicles on the road. Definitely my dream car and if I could find another one I would buy it in a heartbeat.
Published: June 23, 2018
Jenni of Truth Or Consequences, NM
Source: consumeraffairs.com

I purchased a 2013 Buick Enclave and had same issue in our GMC Acadia. Whil
I purchased a 2013 Buick Enclave and had same issue in our GMC Acadia. While backing up with camera in operation and then before going to drive there was a loud POPPING sound as if something had blown. The DVD ejected and display went off then reset itself... 4th time this issued happened. Took Buick to dealer and they gave me this Blank Dumb stare as if I was speaking a foreign language... Waiting for results. Not Happy. Its no wonder people are going to Honda And Toyota. Dealer was Expressway Chevy Mt. Vernon Indiana.. Customer service was Not Satisfactory... This is the 3rd vehicle I purchased from Mt Vernon and the Last...
Published: February 9, 2015
Brian of Evansville, IN
Source: consumeraffairs.com

My fiancee was driving the vehicle and the left front tire locked up causin
My fiancee was driving the vehicle and the left front tire locked up causing her to lose control of the van until it unlocked itself. This has happened several times. We took it to the dealership at least three times trying to get it fixed. They tell us nothing can be done. This appears to be a common issue as I found hundreds of occurrences on the internet of this happening. I would really like to get this fixed before she or the entire family gets into a serious accident.
Published: May 17, 2012
Clete of Liberty, MO
Source: consumeraffairs.com

My Buick has been in the service department 4 times of the course of 3 mont
My Buick has been in the service department 4 times of the course of 3 months and still not fixed same exact issues, and now Im told by (Freedom Chevy Hwy 67 Dallas) that they do not want my service anymore... Disappointed, shocked, confused on so many levels.
Published: September 24, 2014
veronica of Cedar Hill, TX
Source: consumeraffairs.com

I really love the car. The gas mileage is the absolute best. The absolute g
I really love the car. The gas mileage is the absolute best. The absolute great dynamics of the whole car is my overall experience with the car model. It is the best car I have ever purchased and I plan on purchasing the same type of car next time.
Published: June 27, 2018
Della of Saraland, AL
Source: consumeraffairs.com

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