I have owned many buicks that is why I am upset that at 39901 miles I had a steering ck leak. Bergstrom buick replaced the steering gear and alignment. The cost--parts-734.16 and labor 997.50 a total for some reason of 1731.66. I was also advised by bergstrom that this repair is only warranted for 1 year. I also noted that steering problems have considerable for this model.

In November 2016 we decided to own our new car (Buick Encore). Purchasing a new car is not a decision that I made lightly. I entrusted my family life and safety in Buicks hands, only to discover that they did not have my familys best interest in mind. We got older ones before, however this was the one I liked the best. It is a nice car, but with problems. This car has 2000 miles now and is in the shop for 2 weeks already to be fixed. The problem is that the engine overheated on the way home from school. I had my daughter with me which was so scary and unsafe. I got the car in the shop and they said that the cooling oil and the oil are mixing together which should not happen. They said that this will be a easy fix and the car will be good to go again in 2 weeks. 2 weeks have passed and I get a phone call from the shop that said that they need more time because some of the parts did not come yet. He ordered couple of pages of parts and will take more time. I am concerned for my safety and my family safety that this car with a couple of pages of parts being replaced and the engine being taken down... This NEW car will not function as a new car ever again. I wanted a new car for safety and comfort which I lost in the moment that all this happened. My experience with Buick Encore is not even close to comfort and safety and I dont feel safe to even try to take it back home. What I wanted and still want is a new car.

Have had lots of trouble with the Lacrosse. It only has 55,000 miles and Im the second owner. Already replaced a catalytic converter (thankfully under emissions warranty) and also another module. Car now sounds loud when accelerating. Also seems sluggish at times. The check engine light does not come on now though. Very disappointed with this vehicle. It looks very nice but all that doesnt matter if it acts up a lot. Never had a vehicle give me so much trouble at such low mileage. How can you make car payment and pay for repairs?

Regal, Somerset, and mostly all their brands are reliable, and the pricing is very acceptable. This car is up to date with a lot of features, it also come in select colors. Its safe and stylish. The inside comes in factory or custom interior. I love the fact that you can use it for any occasion. The passenger capacity of this car is wonder, you can fit the whole family, take road trips, do grocery shopping or whatever your needs. This is great with space. The upgrades and personalization of this car is what make this car a great deal for your money. I love the different ways you can make your car the way you want it as well as the color and design. I would recommend this car because it last for years and like anything else if youre good to it, it will be good to you.

This car has a very distinct style. It has a sleek design, more air resistant and aerodynamic. The vehicle has custom rims and wheels. Has a navigation built into it. It has factory tint on all the window. The rearview mirror is also tinted so in the night time you do not get the glare from other vehicles. This vehicle is very roomy. There is a lot of leg room in the front and the rear fits two adults and one child giving plenty of leg room even in the back. Best vehicle I ever bought.

My car needed some serious work, and has for several months. There is an issue with the GM model of engine in my Buick that was brought to my attention about a year ago, that resulted a class action suit against GM. It was described to me as a slow deterioration of something within the engine (I am not a mechanic and do not claim to be. However, I am in a technical field). I have been saving up the money to get the (1000 dollars plus) repair done. About 3 months ago, my car started overheating. I was told that it would take about $1000 to $1500 to fix. But they said that they could not tell me exactly without taking the engine apart, which would cost several hundred dollars. They showed me how to put coolant directly into the radiator to avoid damaging the engine, until I could afford to get it fixed. I did it daily. The car kept running until eventually it overheated enough to cause several leaks, so I took it to them to fix. Originally, I was told it would be $1000 to $1500 to fix. They tentatively gave me a ballpark figure. I would not hold them to an estimate when they had not looked at the engine. And that is not what this complaint is about.By the time they called me the first time with an actual quote, it was around $2000 (I did not get it in writing). I asked them how much it would cost to fix the fan while they were in there (fan only worked on high, and was a preexisting issue). They told me it would add a couple hundred. I asked them to do that while they were in the engine. Once they called me back, they had found a bunch of other stuff that was wrong with my engine they had not quoted me for, and that it was now going to cost over 3000 dollars. When I told them to stop working on it, they informed me that they had already done 700 plus dollars worth of work. So, if they stopped, I would still have to pay that and my car would still not work. I could not afford this. But they assured me that the good news is that it passed the block test and the head gasket was fine. It had been tested several times. Since that was okay, my car would work for years after this repair.Having already been out of work for days without my car, I arranged to borrow money from my mother to cover the repairs, so I could get back to work. When I spoke with the mechanic to authorize the repairs, they listed a long list of everything that is needed to be done. It was a very long list. When they were done, I told them, I understand it needs quite a bit of work, but my only concern is the end result. I then asked them, If my car is only worth 4000 dollars, and I put 3020 dollars into it, when it is done, will it no longer overheat, will it be drivable, and will the heater work? The mechanic I spoke to (KJ **) said yes and continued to sell me on the repairs and what a good idea it was to do. I then asked the exact same question, just to be sure (I was planning for the worst) and got the same yes answer.The car was in the shop for a few days. The turn around was quite quick for the huge list of things that needed to be done (according to them). I called to check on it daily. I was never warned about any other problems. They told me on Saturday when I called that it was done, although I never received a call. And it was the end of the day when I tried calling. Im not even sure if they were open on a Saturday. And they told me that I had to come get it immediately. Well, it started out as him being pushy and encouraging me to come get it right then. But he eventually turned in to being flat out. He told me I had to pick it up because they did not have room on the lot for it.Regardless of if it was a rush job, a mistake on their part, or flat out fraud, I was sold an end result I did not get. When my girlfriend went to pick up the car to go to work (her work is approximately 1.5 miles from the auto mechanics shop), she was told that it was all fixed (just as I was on the phone). But she was told to keep an eye on it just in case and if it overheats to bring it back. She did not make it to work before it started overheating, not a mile and a half. Our house is only about a half mile away from her work (basically in between the two). So luckily, she was able to make it home after work. She told me it had gotten over half way to the red overheating in that short of a distance. So, the first thing I did the next day was to take it for a test drive (starting out fresh while it was still cold).It overheated off the charts within 10 blocks, red-line overheating. I immediately called the mechanic while letting the car cool down. It was the same guy who had sold me on the repairs (KJ **) and also the same guy that rushed it out the door. When I told him it was overheating, he sounded like he was trying to sound surprised. He was not sincere at all, very forced. He said, Oh really, thats weird. Then, he told me to let it cool down, take it back, and they would take care of it, and that they must have missed something. He said, You know, sometime things get overlooked. Being in a technical trade, I told him I understood (which I did, things happen). I asked him specifically: I have no money left. I just gave you guys 3000 dollars. I do not have. This will not cost me anything correct? He said yes. Once again, I repeated myself and made him repeat the same affirmative answer. I always cover my bases when there is a large amount of money on the line.The car was with them for several days, and I did not hear a word. They did not call me once. I kept calling. All KJ ** would tell me was that they were running a block test to see if it passed. He told me it passed one day, then it failed the next, and back and forth on 4 separate occasions. He said: It failed hot, so were going to let it cool down over night and test it again in the morning. It failed cold so were letting it run. Its been running for hours so it must be fixed (which is obviously a flat out lie, since it could not make it 10 blocks). It passed hot, and so on, going back and forth. He gave me no real answers and becoming less and less honest. This is the test they guaranteed me my car had passed initially before all of these repairs. And this was the whole reason it would be worth it to put $3020 into my 2000 Buick that is only worth $4000 or so.After four or five days total, KJ ** put me on hold for the first time. Then, someone named Nick (who refused to give me his last name when I called) got on the phone. He started listing off the things that needed to be repaired. I said, Thats great, but this is obviously not going to cost me anything extra right? He told me that since it failed the block test, it needed x done (head gasket I believe, along with some other things). And he told me that since that was not what they did initially, it would not be under warranty. Then, he started listing off things that were $400 to $500 a piece, which is where I cut him off. My response was (expletive deleted): Are you ** kidding me? You sell me on a 3000 dollar repair, guarantee me that the thing that is now broken is not broken and that’s the good news. You guarantee me an end result of a working car. But as soon as it drives off the lot, it cannot drive a mile. In addition to that, it broke in your possession due to being rushed or bad repair work, misdiagnosed, or whatever. Now you want more money?!I was obviously quite upset. He kept telling me the same not our problem type responses (that is not an actual quote, however everything else in this report is almost word for word). I told him I was going to call my lawyer. And I told them that I expect them to provide the service they charged me 3000 dollars for, and that was a working car. I told him I would call him back the next day. I immediately looked up everything I would need should they not honor the service they charged me for: this website (the BBB), the State Attorney General, King 5 news Scam Watch series, etc. I also found around 50 reviews online from other unhappy customers that claimed they had done the same thing to them (overcharged etc). Most of them were oil changes that ended up being hundreds. But a few of them were 2000 to 3000 dollar charges that were in the same or similar situations I was, except most of them at least had a working car to show for it!When I called the next day, the uncooperative Nick picked up the phone. I told him he had a day to think about the situation, and asked him if he had decided to do right by his customer. He continued the same not our problem responses. At that point is when I informed him I had legal counsel and that I would be filing with the BBB, State Attorney General, the credit card company, and have them featured on the news. I also told him that I would be taking him to court if they refused to provide the service that they had charged me for. He said, Lets go to court.One thing I find interesting is that when I was referring to my and KJ **s earlier conversation, he said yea that was me when I was quoting KJ **. He told me that I had talked to him. I never talked to him until they decided to try to get more money out of me. I pay very close attention to that type of thing in these situations. There are only 3 different employees I have ever spoken with there (Nick, Ken and KJ). KJ ** was new to me with this repair job. They dont even sound the same on the phone. KJ ** has a pretty noticeable accent, so this immediately jumped out at me as a complete lie. He was obviously trying to add credibility to his argument. Because if it was him I had been talking to, then he could argue about what had been said, and attempt to twist the end result.So, I am now filing this with you along with every other place I mentioned above. Thank you for your help. I just wanted my car fixed for the $3020 (less would have been better, but I was willing to pay it to have my car back and working). And I gave them countless opportunities to finish the job for the agreed upon price, all of which they refused. So now I am asking for my money back. I have been unable to work 2 weeks now due to being lied to, defrauded, sold a scam, and ripped off. I am an on-site computer technician and have to be able to get to a job site within 30 minutes, which is almost impossible in Seattle on public transit. Thank you for your assistance.

Buick Century has been an extremely reliable vehicle, and the only car we have owned in the last sixteen years. We have driven it mostly in town, but have also taken it on several road trips. We like the style, shape, and exterior design of this vehicle, as well as the comfortable, easy, smooth ride. It has a roomy interior, as well as a very large trunk space. It also gets super gas mileage. While its our favorite car to date, we are not too thrilled about the quality of the car radio as it has aged - the speakers have become quite fuzzy and the volume will not hold steady. Also, a compact disk drive would be nice.

Now that I know that the Buick Rendezvous is a money pit, I am certain that the dealer does not care about the quality and reliability of the cars it produces. I have sunk nearly 8,000 dollars into a 2002 Buick Rendezvous because I was locked into a car note and could not afford another car. Sad day when you want to buy American but the product is subpar to competitors. Not only that most of the owners of these cars dont even know that they will never be able to go more than 3 months without an expensive repair of some type, be it transmission, hub bearings, differential, cooling and heating, relays, window motors, power steering, etc., it goes on and on. I will never buy another Buick and hope others will take the time to research the product before they purchase this money pit. I love American products, I wish that the producers loved us enough to produce something that wont bankrupt you, or at least pretend you are listening. I have no transportation after paying 12,000 car note plus 8000 dollars + in repairs.

Stalling and not starting of 97 buick lesabre - I have watched the recalls and saw that they go back as far as my year but not the model. My one owner 97 was purchased from a Buick dealership 3 yrs ago with only approx.117,000 miles. I figured was going to last until I quit driving as Im 66. In the first 5 miles I drove, the check engine light came on. My sister who got the car for me was adamant it was fine when she drove home and dew places trying it out. She had to have them replace the battery before she got it. We took to a garage where the gas cap was replaced and the man said that was probably all it was. Light went off till filled up next day to return back to me home...right back on, was running fine so ignored it, drove 225 miles home. About 2 months later after having auto parts house check codes went off. Stayed about 1 month. The next time came on, different code showed up. Had towed in to shop after wouldnt start and they kept 2 days, said couldnt find anything wrong. Week later stranded me a second time ..so after waiting about 20 min it started up. Got home...son looked, checked all wires etc...said didnt see a problem. I drove back 225 miles. Back in July, got there - had to have water pump replaced and the air quit working on. Hi fan only works on med. Now for 3 yrs I have had nothing but problems. Replaced starter because after having to bump start to try get going, it went out. Wires plugs all small stud trying to fix, nothing has worked. The car cut completely off while going down highway at 55, 6 months after got it. Now happens about once every few weeks, nothing works at all. Cant steer and so afraid someone will hit me trying to get off road. This car is only transportation I have and on fixed income. Cant afford another one, still owe my sister about 1000 dollars on it. She pd $3500.00 at Buick dealership in Statesville N.C for it. She just recently had to replace thermostat and needs serpentine belt which I have but not on yet. The other thing is the not starting when you drive. Make a stop or 2 then wont crank....have to wait at least 12 - 15 min. Sometimes you get lucky and it started. Most of time you have a cycle 1st try 12 min....2nd, wait 15 - 20 more min, then wait full 20 min again. Usually 3rd time after waiting up to as much as an hour she cranks...but has had to be let sit in yard at home for several hours before will start.This is serious and needs to be addressed, this car is dangerous and needs to be on the switch problem recall. Im at my wits end with nothing to fix it with. Yes it was a used car but supposedly according to your dealership was a heck of a car. Nothing but worry and problems, since Ive had it Im stuck. Please help me before I become one of your GM statistics.

Theres a lot of different models to choose from especially for a young person and first time car buyer and high school student even from a want ad purchase. It has good General Motors automobile with automatic transmission and a great look on the 1982 Buick century I purchased from an old woman in a neighboring town. Buick had some great options in the car including power steering windows and brakes solid am/fm stereo and cassette as well as safety features which could come in handy. It has bucket seats with room for three more passengers in the back. It has good leg room and seatbelts for everyone.

I have owned and driven Buicks most of my life (77 years old), I have had more problems with my present car, 2008 Buick Lucerne, than all of my other Buicks combined. I had problems with lane departure system twice, door lock twice, recall and disconnection of heated washer system, door handle came loose and almost lost it, rear window wont operate, lane departure system started working once in a while and then stopped working at all. I have always believed in buying American, but I dont think I can buy another Buick. I bought this car at Everett Buick GMC in Bryant, AR. The VIN # is **.

Anyone having rodent/mice problems? Well, apparently the auto industry in attempt to go green has put SOY in their wiring, making your wiring very attractive to mice. My vehicle is currently in shop being repaired, although I have comprehensive coverage and the damage is covered, however, I have to the $500 deductible. Does anyone know who I take up the $500 deductible with, I dont feel I should have to pay this whatsoever. Ive read several class action lawsuits being taken against Honda right now for the same reason, I have not seen anything for Buick/GM as of yet. Any advice would be great, thanks in advance!

I purchased a 2015 Encore in 2016. I took it in for regular service at the dealer from which I purchased the car. Didnt have any problems with it until this year. We were taking a cross country trip to Albuquerque. On 6/23, we were about an hour out of Albuquerque when there was suddenly a loud noise coming from the engine. I immediately took it off cruise control and the noise stopped. I reengaged cruise control and the noise started again. So I disengaged cruise and every time I tried to accelerate, that noise started again. I took the car to the dealer the next day, and was told that the turbocharger was gone. Then the bad news got worse. They told me there were no spare turbochargers in the country. They put it on national backorder and couldnt tell me when one would be available.After nearly a week, the dealer told me that they had made arrangements for a one-way rental which I would have to turn in when I got back home. They also told me that I could then rent another car until mine got fixed, and then they would ship it to me here in Maryland. They also told me I could submit the rental car bill to GM and MAYBE they would pay it. I decided to buy a new car instead, primarily because I had no idea how long I would be driving a rental car and there was no guarantee that GM would pay the bill. Now my brand new 2019 Encore is in the shop with a broken charge air plate. No idea how long it will take to get the part. Meanwhile Im in another rental. What happened to quality control??

We have a 2001 Buick LeSabre with less than 70,000 miles. The dash has separated and could cause the airbags to deploy. All of the window regulators have had to be replaced. The O2 sensor has gone out three times. The plating on the hub caps is peeling. And the most stupid thing is that the battery is under the backseat. I dont know who designed these cars but they are idiots. I will NEVER buy another GM car.

No battery. Called Buick roadside service. Help came shortly. Took to Buick garage. No problem found. Must be a Poor quality battery. No replacement. Shame on Buick for inadequate battery on my LaCrosse.

This car is meeting all my needs. It is just the right size, sit high up and not too large but big enough and lots of colors to choose from. I like that it has on Star and XM radio. However, the back windshield wiper does not lift up to get the glass totally clean and this really bothers me a lot. They need to figure a way to fix this issue. But other than that, the Buick Encore was the most comfortable car I test drove. It also easily seats five people comfortably. It handles well in all types of weather and is good on gas.

I bought a 2014 Buick Enclave. One of the most best rides, safest, great looking, affordable and best vehicle I have ever bought. I have had no problems with this vehicle, great service at dealership and overall satisfied with my choice.

My 2014 Buick LaCrosse has been in service with the dealership on 3 occasions for a total of 12 calendar days to attempt repair on my lack of reception and static on the FM radio stations. General Motors claims that it is due to obstructions and obstacles in the market. I have driven 6 other vehicles without any problem and work with an additional 75 co-workers that do not have any issue with FM reception. The odd part is I live in Scottsdale, AZ where there are no tall buildings, obstacles, perfect weather, no trees or bugs. Im not sure what obstructions they feel we have in Scottsdale.

We bought this vehicle in January 2016. 13 months after purchase the engine jumped time and the whole engine needed to be replaced to the tune of almost $10,000. Repairs are expensive on this vehicle.

I have been arguing with customer relations about the brakes being incorrect on this car for at least 6 months. The brakes are smaller than what was suppose to be on the car as advertised by Buick. I went to replace the fronts and the pads on the car are smaller than the OEM replacements and it turns out I had to buy standard Lucerne pads. Then I had the rears replaced. OEM for the car dont match. Had to hunt and search and buy 2001 La Sabre pads. The car has 98k on it and uses a quart of oil every thousand miles. Cant get a dealership to diagnose it. The transmission has erratic shift and flare ups. Dealer cant diagnose it. If it doesnt have a trouble code, it doesnt have a problem is what Im told. The door trim is delaminating. Some of the pieces replaced before for the same problem. Oh its out of warranty. The wheels clear coat is coming off and these were replaced once under warranty for the same problem but its out of warranty.

Buick Envision Essence - The perfect size SUV, 4 cylinder so not so peppy. Great gas mileage 28.7 both city and highway combined for my first 15k. Roomy particularly the back seat. Have taken long trips with adult backseat passengers. Also love the blind spot warnings and the complete sunroof. Pricey though. My sticker was 40,543 but bot 15% off. Made in China. Not that many on the road.

There is a wide variety of cars manufactured by Buick to suit everybodys needs. Some for safety, some for technology and some for sporty. I owned a Buick Lasabre as my first car and that thing lasted me over 10 years plus what it lasted the person I got it from. Buicks are durable, long lasting cars. Also, the appearance is just beautiful. Its sleek and smooth yet tough. Its sexy like a woman yet strong like a man. They have upgraded their safety features and their technology features. You can pretty much make your own car now, haha. The capacity is whatever you want it to be. All you have to do is tell them what you want in a car and consider it done.

My 2011 Buick LaCrosse was the first (and last) Buick I have owned. The car is really attractive (on the surface) but has been a nightmare of mechanical and technical issues since the first day. On the day I picked it up it was raining really heavily and the windshield kept fogging up so badly that I couldnt see where I was going. Come to find out there was a recall on this, but the dealer didnt fix it before delivering the car. Within a week the drivers seat started to make this loud squeaking sound whenever I drove around a corner. After a half dozen attempts the seat has still never been fixed. Then the engine light started coming one every few weeks. This was supposed to be because of some software issue, but everything they fixed it never lasted and a few weeks later the light was back on. After 4 trips to the dealer it was finally resolved... I think. The transmission slips whenever I take off going up a hill, the front end has never been aligned correctly and the car drifts to the left, the paint is peeling off the rear bumper sensors, the transmissions makes a whining sound every time it shifts from 3rd to 4th gear and the list goes on and on. The dealer has been completely worthless in trying to fix any of these issues. Buick sent their regional manager down to my dealer to tell me the drivers seat squeaks because Im too fat. I weigh 195lbs which is not skinny, but Ive seen the other people who drive Buicks and they are not skinny either. Buicks customer service line has been completely worthless as well. Their solution was to offer me free oil changes for the life of my car... Wow! How about standing behind the car and fixing the problems? Ive been a lifelong GM customer (mostly Chevrolet) but have to say after this experience I dont think Ill make that mistake again.

I purchased a 2019 Buick Enclave $32,000 in March 2020. My vehicle has now been in the shop for 5 months with airbag problems and Buick can not give me a date of when the part will be shipped and my car repaired. Every week the advisor said she can not give a date and no updates. I have only driven my new car for four months, Im still making the high payments, paying the insurance etc. I ask them to buy the car back and they refused. I would never recommend Buick and they do not care about their customers.

Buick corporation and GM Corporation you guys have the nerve to send my a survey asking my opinion of the service from my dealership. Well lets see. You guys have had my car almost as much as I have considering my car has been to the dealership 13 times and you all still cant seem to fix it. Hire people who know what they are doing. Buick corporation you guys are the biggest ** of all. Ive contacted you all twice concerning this car and you all have basically told me keep working with the dealership even after explaining your certified dealership cant seem to fix the issue. So I will say this. People stay away. This cars are junk. They will sell you a certified lemon. It will say certified car which is suppose to mean as good as any new car. It should really have stated certified lemon garbage rolling nightmare, POS that no one will ever fix because they dont know the issue. Do not contact Buick Corp because you will be wasting your time as they true just want you to keep bringing your car in replace parts that shouldnt need replacing and by time its all said and done you could have purchased a new car because by time you truly find the problem you will have spent more money fixing the rolling POS that they certified.

The Buick Envision is a joy to drive. It fits the bill for the car being not to small but not too big. Its peppy and very maneuverable. Styling is great, comfortable inside and great interior finishes. Pricing is right in-line with this type of vehicle. Long trips are a joy when driving this car on the highway. Its a great vehicle for young and old alike. You will not go wrong if you are lucky enough to purchase this vehicle.

Initially you would be blown away. Its so luxurious and comfy inside. Great features. Seems high end. STOP! Dont let that fool you like it did me. Dont believe my review. Just google complaints with Buick Enclaves and thousands of consumers have the same complaints as me. The transmission and powertrain needed to be replaced. Was stuck on highway out of town several times with transmission, powertrain, and StabiliTrak problems. The SUV decelerated to less than 10mph many times on the road... DANGEROUS. That check engine light stayed on. I took it to many many mechanics who could not fix it. Buick wants you to pay to just replace the whole thing... thousands of dollars. If I didnt have an initial extended warranty I wouldve been out $3k when it 1st happened on natl highway. The wave plate needed to be replaced then. The valves and hoses constantly break and leak and need replacing. I have spent thousands out of pocket as a teacher and single momma. This car is a money pit! Beautiful, spacious. Comfy, but you will never be able to relax! Passenger airbag light is on and rear backup alert is on. The airbag alone in a passenger seat 800. For what you pay for the luxury car, you might as well drive a cheap car that gives you no problems. GMC wont recall these terrible engine and transmission problems either though they know about it and many consumers complain about it. Rip off. They should spank themselves! They deserve 1 star.

I bought a 1995 Buick Regal Custom with a 145000 on it from my neighbor. It was his granddaughters. A few people owned it before her. I guess they never used the locks. I used the remote to lock and unlock the doors. After a few weeks I was locked out of my car. It kept making a clicking sound. The key would not even unlock it then. This went on for an hour before I could finally open the door. Then after that on another day my husband, my 5 yr old grandson and myself pulled into our driveway I hit the lock button in the car to unlock the doors so we could exit the vehicle. No such luck. The clicking noise started again. We sat in the car for an hour, still could not get out of the vehicle. I called my son who lives 20 minutes away, we drove to his house listening to the clicking in the doors all the way to his house.After we arrived we still could not exit the car until he disconnected the auto lock. After that, I figured everything was good to go. Guess what, I locked the drivers side door manually, my husband locked his door the front passenger door manually and I locked the back doors manually. When we made it back home we could not get out of the car. We manually unlocked our front doors but they were not unlocked. I had to take my door key, put it in the lock on the outside of door and unlock it while I was still sitting in the drivers seat.After I got out of the car I had to unlock the passenger door. The back doors unlock from the inside but not the front doors. I had called Buick. A Foreigner told me since I bought the car used and for how old it is, she could not help me. That it was not under warranty. I told her if I ever get stuck in this vehicle from a wreck, fire, etc. There will be a big lawsuit. I have never in my life had a car that would lock me out of it or in it. I never lock the doors while I am in it. But when I park it at home or out shopping I lock the doors. This car should of been recalled years ago. Is there someone that can help me with this problem.

The car has enough space and enough room. The passenger side is very comfortable, easy access to get in and out. No trouble with leg room and very relaxing. It rides smoothly and offers phone space and phone cord. The appearance is pretty, in a pretty beige color, and looks as if it was brand new and in good condition. No distinctive scratches or marks on the car. The color is shiny, and the inside has a very nice, good looking interior. The upgrades are nice since my stepfather did some of his own work and contributed to the car to see if anything needs to be done or worked on, which is a good thing.

Bought a 2016 Buick Verano for my son. Monday morning he was coming home going 65 miles per hour. The car stalled or completely turned off. He managed to get to the emergency lane. Today is January 4, 2017. This car was purchased on November 29, 2016. His first payment isnt due till January 13. He called the dealership. They wanted him to bring it in the next day. I talked to the salesman. They got him a loaner car for Monday. They called me today and said there were no codes and they took it out to drive and everything is OK. Well its not OK for me. They have no idea whats wrong. The GM rep at the dealer told me the same thing Ive seen on other sites. No codes no problem it drives OK. Finally this car had 29 miles on it when bought it. Now has just under 300 and the first payment hasnt been made yet. My son is worried about driving the car. I hope this isnt a lemon.

My 2015 Buick Encores engine blew at 40,000 miles on Christmas eve. It is all under warranty. Theyre replacing the engine and that took a few weeks for the Buick dealer to get because there were problems getting the correct engine from GM. Then, when they installed it, it had a wrong part. The dealer had been trying to get that part from GM for weeks but no idea when they will get it. The dealer asked me to help by calling Buick Customer Service to escalate the problem of getting parts to the dealer. I have left messages every other day for over a week now and twice requesting a Supervisor but I still havent received a response from Buick. My car has been at the dealer a month and a half now, I have no car, no loaner, and still no response from Buick customer care. I recommend choosing a car made by a different company because what good is a warranty when they cant get parts to fix your car and nobody cares enough to return a phone call. Not a good company.

I purchased a 2011 Buick Enclave with 35,000 miles on it a year and a half ago. First 3 months I had it the transmission went and needed new brakes. Its been in dealership 2 more times with a squeaking noise that steering wheel makes. Both times I was told it was fine. Now its back at the dealership because it suddenly wouldnt start. When I finally got it started a message appeared stating that engine only has half power. Not to mention that as you are slowing down from a speed of about 50 mph the front end feels like it is skipping. Guess I will be told that is nothing either. Each time I am without my vehicle for days. Guess I should have kept my Honda Pilot.

We bought the 2006 Buick Lucerne CXL 2.5 Years ago @ Taylor Automotive in Martin, TN. We drove it down the road for a test drive. I drove, didnt drive very far, possible 3 miles. The Car drove sorta good. We bought it. That Sunday night drove it to work, we worked 3rd shift. The Monday morning got in the car, it would not go into reverse. So, I put it back into park and got the rpms up. Then put the car into reverse. It went in gear.The next day Tuesday got the tires rotated. The car had new tires on it. The guy at Melvins Tire in Murray, KY said, Bobby these wheels are bent. So, I called Jermany @ Taylor Automotive. And told them. They replaced 2 wheels. Then later on I found out the car had the wrong battery on it. I emailed Jermany and told him. I Also took pictures and got on GMs website and called GM to confirm if it had the wrong battery on it. Jermany told me that it was the right battery but later on he retracted his words and told me the battery would be there Tuesday. Then the car kept on not going into gear, so I called GM and they told me to take it to the dealer. So, I did.Taylor Automotive said there was nothing wrong with the transmission. Which 2.5 years now it still doesnt go into gear right away. The dealer told me that the new Buicks did the same. I have a 1977 Chevy Nova, it will go into gear in any position. I bought one other wheel because Taylors would not replace it. There is still one more wheel which is bent. They are 17 wheels. I have it documented @ GM that all this is true. I will never buy a GM product. I am going to send one of the bent wheels to GM CEO so he knows what kind of the cars that Taylor Automotive is selling, being a GM dealership. I have more for later.

Just love how so many different modules, colors, interior and options from young to older generation. The appearance is very classy for the young and hip to the soccer mom style and keeps up with the technology changing so fast. I was given options on how I wanted the interior of my car to be, the texture of the seats to the colors of the rugs. It’s spacious and has plenty of room for my growing family and the dogs. My son’s Caraway fit perfectly, has leg room and lots of room in the back seat.

I really like this car and hardly any problems with it. Its my second Buick LaCrosse I have had and it has been a real good car for me. Lots of room, safe on the road and childproof locks in Windows.

I purchased a 2011 Buick Regal November 2011. Since that time I have been working with Sapaughs Service department to clear away problems that are causing my dissatisfaction, namely the performance of said vehicle. My greatest complaint is the near stall affect or the delayed response to acceleration and when it decides to respond it will jerk so bad that I am repositioned in my seat. I want a smooth operation. The experience of driving the said vehicle is not pleasant. I am convinced the service department at Sapaugh Motors does not know the cause of the said problem. I pay 631.00 dollars each month for a vehicle I am unhappy with. Please, can you help me?

We bought our 2013 Buick Regal brand new from Castle Buick in North Riverside IL. We purchased the car thinking the 4 cyl. engine would be more economical than our Chevy V6 cyl. Impala. The Buick 4 cyl. has yet to come even close to the E.P.A. mileage ratings and after 60000 miles still cant touch the overall mileage of the Impala V6. At 32000 miles we had to replace right rear wheel bearings and a engine pulley that turns the pumps. Which the dealer Castle Buick replaced under warranty. Then a few thousand miles later the wheel bearing went out again. The dealer replaced the bearing for real this time under warranty. Now 69000 miles the engine pulley went out again and the dealer claims its out of Warranty even for the one they replaced at 36000 miles 20 months later and charged us $443.00. Very disappointed in the Buick Regal and Castle Buick. Ill think twice about another Buick. Honda here I come.

Purchased Buick Lacrosse 2010, not thirty days in, the power begins to slow down at 23 to 24 miles. Take to dealers, they charge me 115.00 to tell me it may be my air filter and may need throttle body induction. Now in my mind, youre a Buick dealership and you have no clue of whats wrong. And Im forced to pay for that information. My check engine light comes on soon as I left, I call back. They tell me they will charge me 150.00 to put a machine under my trunk switch that advance auto uses for free to read me the codes. It is because Im a woman or dealerships are heading to hell in a hand basket. Signed dont trust ideal Buick.

I own a 1998 Buick Skylark. The vehicle had 24,000 miles on it when I purchased it. It now has 117,000 miles on it. Two years ago, while I was driving the car, it just stopped on me. I was told that a camshaft was broken and that it would be easier to have the engine replaced instead of trying to fix the camshaft. I kept the vehicle maintained on a regular basis. I replaced at least 3 water pumps, 3 intake manifold gaskets, 2 EGR Valves, as well as other repairs. I didnt find out about the Dex-Cool recall until 2009 when the car stopped running. This explains why I had to replace water pumps, intake gaskets, and EGR valves so frequently. Is there any help for people like myself who cant afford to keep sinking money into cars in which the Dex-Cool product caused other problems?I am without an automobile. I had the vehicle towed to a repair shop to have an engine installed but finding an engine with low mileage is next to impossible. The cost for a used engine with over 200,000 miles was $1,700. A rebuilt engine will cost $2,800. The blue book value of the vehicle is around $1,900 if its in excellent condition.The junk yard will probably give me about $100. The body of the car is in excellent condition. I have looked for used vehicles in the $1,500 to 3,000 price range and the mileage is considerably higher than the mileage on my vehicle or the vehicles history in general is in question or both.

Buick offers a wide variety of vehicles including sports utility and full size sedan with a wide variety of safety and convenient features. Comes with the latest GPS technology and features to make safety a top priority. The appearance of these vehicles is top of the line and comes in a wide variety of sizes and colors depending on vehicle type. The sedans comes in 3 different styles and the SUVs come in 4 different types. The SUV types can carry several passengers usually up to six. The full size sedan can usually sit up to five and mid size can seat about four at a time. There are many upgrade features available for all different types of vehicles. There are different personalization options you can add to your vehicle to make it unique among others.

Have made multiple contacts to Buick Customer Assistance Center with no resolution. I sent a certified letter with pictures of safety issue with Buick Regal seat belt. No one contacted me even though they signed for the letter. I made numerous calls to them with continuous run around on their part. I have already had to have part of the seat belt replaced once and it is still something wrong with it. You would think they would care about safety issue but it is apparent they dont care. They just tell me to take the car back to the dealership and wait. I like my car overall but after the lack of care from the Customer Assistance Center, have second thoughts. I am not asking them to fix the radio or an optional feature. It is a law to wear seat belt while driving motor vehicle.

There are several different vehicle types and it made considering other options beneficial. I had never looked into crossovers before, and after looking at the model first hand, I was able to weigh the benefits. There were also many many upgrade and personalization options to choose from. I was able to customize the vehicle to my specific needs, and not have ones that were not ideal. The cars are sleek, modern, and stylish. Theyre also very ideal and comfortable. The designs werent inconsiderate to my daily needs and uses. Having a child and expanding my family, the vehicles offered plenty of space for everyone to feel comfortable while we travel together.

I liked my Buick. They offer a vast variety of cars, I had a hard time choosing between a Buick LaCrosse and a Buick LeSabre. I ended up getting the LeSabre. My Buick LeSabre was red with red interior wood panelling on the dash with a wood steering wheel. It was an automatic and it drove smoothly. My Buick LeSabre had seating for six, three in the back seat and three in the front seat. There was bench seats in it and it sat each of my family members comfortably. I choose to upgrade the radio to a CD player, windows to power windows and locks to power locks upgraded to anti-lock brakes.

2011 Buick Regal Turbo - I love, love my car! However, 2 weeks after purchase it was in the dealership with noise issues. My timing belt was replaced at 34k miles! Then my front and rear bumpers were peeling. Those got repainted, took 2 weeks at the dealership. Silver trim around both outside windows were oxidizing! Replaced. Then the headliner started sagging in the middle of sunroof. Couldnt fix, so headliner was replaced. Im not complaining since this was all covered under warranty, Im just tired if dealing with it! I want to enjoy my car. Now there is a chirping noise when my a/c is on and I put it in reverse and accelerate. Dealership doesnt know. They thought it was the alternator, and replaced it! Very frustrated but still love my car.

I purchased a 2010 Buick Lacrosse in July of 2010 and since I have bought it I have spent over $5000.00 in repairs in addition to warranty repairs that were covered. My check engine light came on and I was given a list of codes that were causing the problem. I fixed all recommended issues, only to have the light come on again a day later. I was given the run around about how that one light controls hundreds of components and that the dealership would fix it. The next day I was given the bogus excuse that because the area where my tank was located had been dented that I needed to replace the fuel tank reservoir because that was causing the problem. I took my car to a non GM dealer and was told it was something going on with my engine. I took my car back only to be told that it was my timing chain after I raised all kinds of hell about the erroneous diagnostics. After that repair, maybe a month later my car starts overheating and I was told that it was my water pump and that was going to be an additional $1200! I am so sick of this car that it is pathetic! I thought about trading the car in towards the purchase of another but with all the invested money on repairs, I feel like Im losing! I would never buy another Buick. I own a Lexus and BMW and have never had these kinds of problems. I love the body style and luxury of the car but the mechanical issues are too much for me. It seems that the quality of these parts are sub-par and below industry standards, just listen out for all the recalls that GM lists every month seems like! Imagine the other numerous issues that get swept under the rug only to be footed by the consumers. GM will lose a lot of its potential customer base with these mechanical concerns because anyone that asks about the performance of my car gets an earful thats surely able to deter them from buying one!

I purchased a brand new 2016 Buick Encore end of August. I had issues with the car when driving under 40 mph where it would appear to cut out or shift hard. I had researched and found where other people had the issue and it went away a few thousand miles. Then in November at 3500 miles, it happened going down the highway at 50 mph and threw me forward in the car. Then once coming to a stop, I was unable to move in reverse, it made an awful sound and would not move. It would still go in drive but again cut out heavily. The car was towed to the dealer for repair.I am now told that the tool needed to repair my transmission was just ordered last week, over two weeks of having my car, that the tool would not be received until the end of December or first part of January. I am disappointed that GM would not approve for a complete transmission replacement as opposed to repair. I purchased the car loaded with every feature and I am most upset how long I am being deprived from the car.

Ignition module failure 8/11/2014. After 58000 miles my 2008 Lucerne would not start. Repaired by dealer for $500. Have complaint number but so far no response from GM.

I have a 2011 Buick Regal that I bought in 2013 with low miles. Transmission went out at 61,000 miles and the repair bill was $2800.00 plus rental car cost. Two months later it went out again and is now in the shop again for transmission failure. The previous work was guaranteed but they are having trouble fixing the problem and I have once again incurred rental expenses. The shop is well known and they state that Buick puts in cheap transmissions. I contacted Buick by email and got no response. So I will not be purchasing another Buick and would advise the same for you.

My Buick has great passenger room and trunk space. I had ample room to get laid and you could easily fit 4 bodies in the trunk and plenty of leg room also. Wasnt a fan on the bench seat. It had the premium stereo, the acoustics were great. I was surprised at how good it sounded and liked it. It was great. I ended up with the Buick as the result of necessity. I didnt seek it out thinking it would help me score some tale. I didnt personalize anything. I suppose I couldve gone to a dealership and seen if there was any way we could help make the car not look like it was owned by someone named Gladys. They only make a few and I would like for Buick to make a real comeback. They are a high end automaker who has watched their sales dwindle for years. Its time for a rebirth.

We have a 2011 Buick Regal. Its a nice car, but it couldnt make it past 7,000 miles before the check engine light came on three times. The first time it came on, it turned out that it needed a new timing chain and 4 new valves. The second time it came on, the fuel injectors needed to be cleaned. Then, time went by and after five months, the engine light came on for the third time because the car needed a new fuel pump. So far, everything has been fine with the car.

Had to replace water pump, power steering pump, seat belt anchor. But all these 3 are recalls so I didnt have 2 pay anything. So before you pay for repairs make sure they’re not recalls. Just asked two Buick dealer and they should tell you. But now I have 2 coils that are out on my car and it doesnt want to run now. This is not a recall so I would have to pay out of pocket for this.

There are small to extra large vehicles available. Sporty to old man style, small engines to large engines, 2 door to 4 doors to SUV, from economy to luxurious styles with all the amenities. The 4 door mid size SUV with a v8 engine has some storage in the rear and lots of legroom and headroom. It has plenty of room for at least 5 passengers plus if need a luggage rack on top. I was also able to tow whatever is needed at that time. It has nice stereo system all power in all the right places. Its also 4 wheel drive. It has almost every bell and whistle in it for a car of that year.

They have an awesome selection of vehicles to meet everyone needs and wants! My favorite is the Buick Regal because it has great gas mileage and it is a great vehicle. It also has comfortable seating and lots of room for any passenger driver. It has an awesome exterior model and shine and the interior is a great leather with a great dash and awesome steering wheel. There is also the Buick Englave, it is not really personalization type of car but it has suited my needs and wants for a car. I am completely satisfied.

Buick has different interior size of engines, choice of fabric for seats, choice of tires and rim size. There are different ways to purchase and will also offer different warranty packages. They also offer different kinds of sound systems that can be upgraded. Can also upgrade the power of the engine and cylinder size. Will give you braking safety features and anti lock brakes. It has security glass and larger tires. It also has an aerodynamic body and has more room for legs and height room for larger people inside the cabin. It also has trunk space and child seating and plenty of room to move around a little. Can hold six people without sitting on each others lap.

I bought a 2006 Buick LaCrosse several years ago. Two weeks after purchase, the check engine light came on. It would take at least two pages here to list ALL the problems Ive had with this car EVER SINCE!!! I have now spent over $5,000 on repairs, and as I write this, it is powering down, and the reservoir coolant keeps leaking... somewhere not visible!!! I dont have any more money to bring it to a Mechanic AGAIN!!! The last time I brought the car in for repairs was at Auto Select at 2128 Main St., Green Bay, WI. 54302 (phone: 920-465-3790.) I had to take out yet ANOTHER loan to pay them!!! ($1,600) If A & B Auto or GM doesnt make this right, I feel personally obligated to let every one of my Family and friends know how they do not stand behind vehicles!!

I own a 2009 Buick Lucerne and never had a problem with it. I have a friend with a 755i BMW and I would not trade even. I think that Buick has deserted a loyal following by deciding not to produce the Lucerne any longer. I also have a 2005 LeSabre, which I have never had a major problem with. Buick was so busy pushing the Lacrosse that the Lucerne was forgotten. The Lacrosse will never be the car that the Lucerne is. The next car that Ill buy will probably be a Chrysler 300.

Buick LeSabre was a four door sedan with roomy seating both in the front as well as the rear passengers area. The trunk was a nice size to fit a wheelchair and walker in without any concerns. It had a body style that was both practical and pleasing to look at. The color was silver and came with air bags. It had a nice sound system with cassette and CD features. There was a cruise control, ABS breaking system and power windows and door locks. It was bought used and was a standard model, but it road quite smoothly on the roadways.

They have a wide variety of all sizes of cars and SUVs which is nice to have a selection to choose from. And they all ride really nice as well even the bigger models. I really liked the appearance of their SUVs. They did not look big and bulky like some of the SUVs that offer a lot of room. I also like how easily accessible all the features were, and they were all easily reachable for the driver. I got my Buick used so it was mostly standard features and not upgraded or personalized. But there is a wide variety of options to choose from if you want to upgrade and personalize the vehicles. I loved how roomy the Rendezvous was. Each passenger had more than enough space and mine sat 5 very comfortably, because I didnt have the third row seating. If I was to buy new I would definitely upgrade too!

My fiancee was driving the vehicle and the left front tire locked up causing her to lose control of the van until it unlocked itself. This has happened several times. We took it to the dealership at least three times trying to get it fixed. They tell us nothing can be done. This appears to be a common issue as I found hundreds of occurrences on the internet of this happening. I would really like to get this fixed before she or the entire family gets into a serious accident.

What a waste of cash paid out of pocket!!! LEMON LEMON LEMON!!! Future I will buy foreign! Just after purchase wheel bearing out - dealership replaced the part and new tires. Engine out before 60,000 miles-necessary towing from interstate. Trunk release had to be replaced... fixed with key chain. Transmission out before 80,000 miles- towing necessary broke down in parking garage. 3 windows would not work up or down- replaced. 4th window out- someone suggested replace door panel unit to operate windows which Buick knew was a problem rather than previously spent $400 per window. AC problem - have constantly had to add Freon every season and now for second time since 2 months ago needs it again... LEMON!!! Bag of trouble! Now 104,000 miles from since I bought it and seals need to be replaced. I have to rent a car to drive any distance since afraid I will break down again! Not dependable at all!!! Women DO NOT BUY BUICK BECAUSE IT IS NOT RELIABLE!!! Contacted Buick 7 years ago but no response! Horrible experience and expensive to replace all these parts and towing!!! Attorney may contact me if you take it out of the winnings! Think still have original receipt... in SUV.

Buick makes luxury sedans, suvs, and other vehicles. They are top of the line and I was very satisfied with my purchase. The car I own is an suv that has performed very well over the few years I have owned it. They offer automatic transmission, keyless entry, and push to start. I enjoyed their other features as well, such as power reclining seats and leather seats. You can purchase leather seating, and much more. I bought the 4G LTE Wifi which I use for business. It is very reliable and worth the extra money. They offer plenty of room and many ways to make extra space for added passengers. My sedan is very roomy and has no issues as far as space goes.

I picked a used 2013 Verano Turbo with 6-speed manual transmission. What delight to drive and has been worry free for 20,000 miles Ive owned. I set the cruise control at 70 mph and the little Turbo sees 37 mpg all day long. It is super quiet and handles like a dream. I like the Verano so I leased a Buick Encore for two years. When the short 20,000 mile lease was up I was sad to see squirt be returned. Again another flawless Buick I have owned and a joy to drive.

I own a 2010 Buick LaCrosse. The passenger door came back and made an 8 gash in my 88-year-old mothers leg. She went to the emergency room and has spent a day and night in the hospital because of this. There is a chrome strip along the door that sticks out from the door, and this strip made the gash. The Buick dealer first told me he would fix the strip. But after speaking to the corporate office, he was told that he couldnt touch my car and couldnt do a thing!

They make lots of other models, but nothing can hold a candle to the Roadmaster... I had to go to Lincoln to find one almost as good as the Roadmaster. The car was elegantly styled, with comfortable seats, power steering, power brakes, a headliner that was firmly anchored to the ceiling of the car, front and rear defoggers, and heated rear window plates that would quickly melt ice and snow. The 8 cylinder engine had more than enough power to tackle the steep mountain roads, even in the Tetons. Also, the audio system was superb and an upgrade would have been a waste of money. Although rated as a 6 passenger vehicle, the nice middle arm that folded down in front made it essentially a 5 passenger vehicle... but 6 guys of my build (6 ft. and 350 lbs) could easily fit.

Wrong head rests on Envision. Sales lady promised the Capital Buick in Edmonton could fix the problem. Now that we have signed the lease and have the vehicle she denies saying they could resolve the issue. The Envision is unsafe to drive, with the present head rests and we are stuck with a SUV that is extremely expensive. Paddy is wild with rage and is planning on taking the Envision back to Capital Buick and demanding they cancel the lease. We are considering a Mazda, as our friends recommend the SUV and the service people. Now I know why there are so few Buick on the streets.

There are many choices from compact to spacious, simple, and also luxury. The Encore represents a large, but not clunky, SUV, while the Envision is smaller and offering a wide variety of luxury features. Ive enjoyed everything I need and the newer vehicles have a wide variety of features that Id look forward to in the future, such as a wifi hotspot, phone integration, and auto start/stop. When purchasing, the variety of options is extensive, from a basic model, to adding AWD, leather seating, collision alerting, adjustable seats, and a premium sound system. The car has grown with me, and in the future, Ill be able to upgrade to a larger vehicle with all of the same benefits. Legroom is excellent overall!

My car is a nice SUV and it has Bluetooth blind spot and aux cord and back up cam. Its good on gas and roomy, comes with a sunroof and the staff knew exactly what I was looking for. The Color is nice and has chrome on the side mirror, the tag plate and dashboard. I had upgrades but strip seats in. I also asked them to put a cover in the trunk so I dont sharched and chrome on the wheels and tint on the windows. It is really nice to ride around in. I have a big family and we go on road trips and everyone is just fine in the car and there is a lot of head room and leg room and a lot of trunk space.

Buick brand cars are fairly standard looking with some full size cars and some small compact cars such as Gran Sport, Buick Century, Buick LeSabre. Their full size cars are size of the biggest cars of all brands. I recommend the passenger options for the Buick brand. They have a lot of large, spacious cars and even their sport models and small compact models are very spacious with front and back seats.

Frustrated and disappointed owner of a 2010 Buick Enclave CXL with 86,000.00 miles. I cannot begin to describe how awful my experience with Buick and this Enclave has been. Ive owned this vehicle for 3 years bought it used at 30,000 miles with full maintenance records including tune ups and oil changes. Since Ive had the vehicle I have experienced the following: I have been left stranded on the freeway 4 times with 3 small children ranging from ages 3 months of age to 5 years of age with the same recurring issue Reduced engine power. I kid you not, the vehicle begins to fail locks up and then shuts off. I cant begin to describe how incredibly dangerous and frightful that experience is of having your vehicle shut off on you while traveling at 50-70 miles an hour with small children in the vehicle. And to make matters worse its out of warranty so I have paid over 13,000.00 in repairs alone. At least once a year our beloved family car shuts off and leaves us stranded in an incredibly dangerous situation and all Buick can say is we are sorry, you have had such a negative experience with this vehicle. Maybe its just a bad batch, lets offer you a newer model. As delightful as that sounds its not something I cant afford to do when I have paid you in full for a vehicle that doesnt work. And these vehicles are not cheap. Yes its a beautiful vehicle and has great features such as on star, blue tooth, heated leather seats, full 3rd row, towing capabilities, wood trim and all the other bells and whistles but Ive spent more money than any consumer needs to pay for a newer vehicle with low mileage. Since May of 2013 Ive had the following issues, power steering failure, reduced engine power (yearly occurrence), replacing a water pump twice, fuel injectors twice and transmission issues and those AC failing on one side of the vehicle. My biggest concerns are Safety and Reliability, your vehicles are not safe. I am proof of that and I have all the towing documents and dealership repair receipts to prove it. When you hear Oh my goodness, you are all lucky to be alive from your own Buick service technicians and other customers when explaining to them why your car is not working and why you were walking in from a ride on a small and uncomfortable tow truck with 3, yes 3 small children in car seats... you might just want to reach out to your customer and offer them a replacement or reimbursement. This is not how I would handle my business, this is not the type of poor service or experience any customer should endure, especially a client who has been loyal and understanding and paid their vehicle on full. I hope this helps other very frustrated consumers like myself who do not plan on remaining silent while companies like Buick continue to make money and make mistakes that might one day cost us our lives.

Let me start by saying that up until now I have enjoyed my Enclave, and was looking forward to buying a newer model but after today I will never buy a Buick again. I got in my car Christmas Eve to go to work and found my headlight pointing down only casting light 10 feet in front of the vehicle. I called the dealership and made an appointment only to find out the entire headlight assembly needs to be replaced at a cost of $1753.00 that’s right almost 2 thousand dollars for one headlight, so I called corporate saying in so many words, Sorry youre on your own.You would think that a part as expensive as a new transmission might have the warranty cover such a ridiculously expensive part as long as the drivetrain. Alas no. So of course not knowing if the other one is going to go in six months I would not in good conscience ever recommend buying this vehicle due to the cost of just maintaining it’s drivability. Save your money buy the Acura with more power and reliability just for your own peace of mind when a headlight on the vehicle can put you in the poor house.

I purchased a 2013 Buick Enclave and had same issue in our GMC Acadia. While backing up with camera in operation and then before going to drive there was a loud POPPING sound as if something had blown. The DVD ejected and display went off then reset itself... 4th time this issued happened. Took Buick to dealer and they gave me this Blank Dumb stare as if I was speaking a foreign language... Waiting for results. Not Happy. Its no wonder people are going to Honda And Toyota. Dealer was Expressway Chevy Mt. Vernon Indiana.. Customer service was Not Satisfactory... This is the 3rd vehicle I purchased from Mt Vernon and the Last...

I purchased this car almost 2 months ago and have driven it all of 4 days. During that time the vehicle shut off and lost power while I was going 75 to 80 miles per hour on a freeway. I almost got in a horrible accident each time. I took the car back to the dealers so they could figure out what was going on. After having the car for almost 30 days, they call me and say they have no idea what is making it do that. Told me I need to pick up the vehicle and release the loaner and want me to drive this unsafe vehicle! They are crazy!

2017 Buick Enclave - 2nd Enclave we have owned. Has dangerous problems with blind spots. Almost 0 visibility on both sides. We had to add spot mirrors on side mirrors. The worst problem is with the Navigation system that Buick is aware of, but is not making any effort to correct. Nav sys will tell you to make a U-turn where there is no place to make a U-turn within 10 miles in the middle of the freeway. Used Nav Sys to get to an appointment, set it for our home address on the way home, told us to take a freeway going south instead of East--would have been in the middle of downtown Los Angeles had we followed the directions.We have contacted Buick - about 3 weeks ago and requested that they buy the automobile back from us and let us get on with our lives. However, we have heard nothing from either GM or the dealer we bought the car from. WILL NEVER OWN ANOTHER GM CAR AS LONG AS I LIVE! Will encourage everyone I know not to buy GM. It is unconscionable that they refuse to even talk with us!!! Dealers service person advised us that the Nav Sys is a problem with this model and there is no indication as to when or if they will have it resolved.

I have a 2010 Buick Enclave. It recently started having steering issues at low speeds. I took it to my local repair shop and recommended a rack assembly replacement. It did not fix the issue. I did some research and found that Buick has been problems with this issue. I took my car back to the repair shop and they looked and found that there was a special coverage adjustment for this. It extended the coverage for 10 years or 150,000 miles. They say they will pay for the expenses if they have already been done. I was told I was mailed a recall in 2014, which I did not. This was about the time I purchased the car used. The representative had my mailing address as MA not MS. Then said it was MS.Bottomline, they refuse to pay for it, saying my deadline was 2015 and I should have taken it to a dealer. I had no knowledge there was a recall (even though it had been in dealer earlier in year) and did not have issues until late 7/2016. If I did, why would I take it to a local repair shop. Guess the 10 year extension really does not mean the paper it is printed on. The local dealer would not even attempt to help with getting a refund, even though on page 14 it says they should help. Not please with the Buick family with my first Buick. Likely to be last due to this.

After driving a Mustang convertible for several years, it was time to change to a car better fitted for the winters in the Pacific Northwest. The Encore AWD was the perfect fit for me and made my family feel better about my safety. I love it all year round. Also very stylish for a small SUV. Also love the color.

The cars come in so many different material types, big, small and different colors, its just amazing. The different models in this brand of car come in different years which means that one car may have this one thing in it but a newer model may have something better than the other ones. The car brand is very nice and up to date, too. They have the feel of a luxury car with a price you can afford. The insides are very easy to keep up with and to keep the Car clean as well. This is a family car. It can hold up to five people which is perfect for the average family nowadays. It also has great trunk space for those big shopping trips that you take.

I was very happy with my purchase of my Buick. It has a variety features that were pleasing to me. Great mileage, interior, tires and great on gas. The Buick was a blue color, four door car, great rims, black interior leather with great stereo and speaker system, not loud, or clanky, no rust. Overall a great lasting car. Its upgrade included the very best of technology, everything is computerized and functions at its best at all given times. At least six passengers can ride in my vehicle. We all fit nice and comfortable and have enough seat room and seat belts for every passenger.

Just purchased my 2012 Lacrosse in March 2016. Its been at the dealership twice for a total of 23 days, and as of today they still dont have a diagnosis. They cant tell me that my car is safe to drive or that it isnt going to leave me stranded. Only that they dont know what causing the very loud noise thats coming from somewhere in the engine. My car only has 50,000 miles. I could have purchased a new car for what I paid for my used car but I really thought I wanted a Buick. Not...

Buick Lesabre, Buick SUV, Buick LaCrosse are all mid to full-sized luxury vehicles. V6 engine and considered an old lady car, but still a luxury vehicle with power everything. Priced high, but long lasting and very reliable. I bought my Buick used. Smooth ride, very comfortable, rides like a Cadillac, and has roomy interior which seats about 5 people tops.

The 2003 Buick Century was originally purchased by my mother in 2007. I inherited the car in 2010. At the time the car was purchased, my mother needed a car that was easy to get in and out of with limited mobility. It has been reliable, comfortable transportation for 9 years. The bench front seat has been especially welcome when driving with two small dogs. Ive never owned an American car that has lasted so long. However, there is a switch for the heater and air conditioner that corrodes from condensation. The entire dashboard needed to be removed to replace it. They should make something like that easier to access for repairs.

The Buick Enclave for my family of six has given me nothing but problems. My check engine light would stay on majority of the time. It use to sound like something up under the vehicle was loose because it would rattle really badly. Whenever you started the truck up, it would make a loud roaring sound and grinding when making a left hand turn. My heat/air went out. All of the warning signals began lighting up. My front driver tire would always go low; but I was told by the dealership that the passenger back tire sensor needed to be replaced. The list goes on and on, but now it has been inoperable and parked in front of my garage since May 4, 2017. I had just got the vehicle used from a car lot; that had just purchased it from the dealership next door to them that morning. The downside was that it was purchased AS IS and with no extended warranty. The worst part is that it was purchased to replace a car that I had just lost, due to a total loss of being in an accident where I was not the at fault driver. I went months without a vehicle after being forced to turn in the rental. Now, my family has to endure being without a running vehicle now for almost a year. It is extremely unethical on GMs part because they were already aware of many of their plethora of models/years before they even started. Now, my family has been going in debt to pay for a vehicle that we cannot drive. I have been forced to turn down temp jobs because the strain of lack of multiple public transit routes not coinciding with job schedules. Most people in social media groups have been bragging about at last getting rid of their money pit vehicles. I wish that was even an option for me. However, if I was even able to afford to get it fixed, I would still be taking a major loss with the $4000 that I put down plus the loan payments that we are currently still making in addition to when I was still making full coverage insurance payments. That could have been going towards the loan payments, repairs, or even another vehicle.

From color to design, each one is a little bit different which made it hard to choose. But I finally did and I love my choice. Buick offers many options from window tint to wheels and rims. There is protective coat on the paint and special stuff to prevent stains inside. It is roomy, has good gas mileage, nice interior and I love the storage area. There is enough room for the whole family as well as baggage and stroller. It is able to fit 7 people total. It’s amazing because I have two kids and I am married so I can also take other kids with me if needed and have plenty of room without squishing people.

There are many different varieties that Buick offers. The features that this brand brings is absolutely outstanding. The blind spot is a very good help to me. I could not believe how well the features are still working as if I had just bought the car from the dealership this day. This brands passenger capacity is tremendous. I truly recommend it towards anyone who loves a nice comfortable, smooth car and for parents who have kids because it is very well with space. There is also enough space for fitting a lot of things in the car.

I purchased a Buick LaCrosse. The vehicle is very good on fuel and is extremely comfortable to drive and ride. The heating and air conditioning adjust the comfort in the car very quickly when left outside. The aerodynamics make the car look very sleek. Powered moonroof has a net to protect from pests when open. I have never seen that on any other vehicle. Then I adjusted the grill cover for online that was custom made. Very comfortable seating for 4 adults. On a few occasions I attempted 5, but there was limited leg room in the back.

The 2007 Buick Lucerne is not much of a car but it rides nice. Has given me very few problems but gets good gas mileage and is great for long trips.

There are many different kinds of Buicks. Personally I like the less compact and smaller kind, but theres something for everyone. Buick has continued to make many different and great models of cars. The variety is my favorite thing about them, honestly. The appearance is one of my favorite things, too. The look of the car is what first made me want it. It was the perfect color and the perfect size, my ideal car. Its a very roomy car. Big enough for my Great Dane and my very petite friend. I would recommend it to a friend or somebody car shopping. I think the options could be better when it comes to upgrading though. But I cant complain much because Ive seen worse.

These cars should be took off the market. I paid 17000 for this 2009 Buick Lucerne, low mileage, but had not made 3 payments and this? Relay box burning, could catch vehicle on fire. I will not let my grandchildren ride in my car. Buick needs to take all of these vehicles off the road, and the car company they bought it from needs to offer them another vehicle so no one can be burnt up!

Buick has multiple models providing a wide variety of performance. Great selection. Pricing and service is exceptional. Dealerships are professional and customer focused. Appearance stands out from similar automobiles. They are sleek and streamlined reflecting modern trends. They have multiple features to ensure comfort and style combined and have latest technological devices to make the driving experience classical. Great car: reliable and dependable. Spacious and well planned interiors. They hold modern family numbers easily and comfortably. Great for comfortable long drive vacations and visits. Also fits friends and acquaintances comfortably and adds to the enrichment of the experience. Buick also offers the ability to personalize individual cars. Upgrades are available to each and every feature. Car feels as if it was designed by the owner. Only thing missing is the name of the owner on the car. Would purchase a new Buick every three years.

One of my first cars was a Buick so buying another I was confident with the brand. The style and comfort was above expectation. The engine and handling was on point. My only complaint was the blindspot. But the outside style was sleek, sporty and looked of luxury and classic lines with just enough of toughness. The wheels looked and were an upgrade to your standard style too. The heated leather interior was on point but is hot in the summer and my pupper slide around on the seats. Wow the legroom in the back seat was amazing. Im short so of course it worked for me but my 63 husband fit comfortably as well. Plenty of leg & head room.

We bought a 2011 Enclave new in early 2011. The car has about 20,000 miles on it. About nine months ago, the rear liftgate broke (hydraulics), and came crashing down on me. Thankfully not a worse injury than sore a few days. Last month, I turn the ignition over and the car wont start. I had to have it towed to the dealership to have a software update (really??). Yesterday, car made funny noise under hood. Dealership took it in all day to return it at end and tell me car needs 3 days work but need to come back. I want my money back. Wish I stuck with Toyota.

2017 Buick Regal looks kind of like a luxury car. Theres two door and four door sedan. 2017 Buick Enclave is a SUV four door. 2017 Buick Cascada is a two door sedan drop top very luxury looking vehicle. My car is a sedan two door. Looks like jail bars in the front. Diamond shaped front lights indent in the hood. The paint job is a nice one. Ive got a chrome finish that looks fantastic. Its very roomy enough room to fit five people.

Never do anything like this, but if it saves someone going through the pain my family has, it is worth it. DO NOT PURCHASE A BUICK ENCLAVE. We were so proud of ours when we bought it, but have been so disappointed. Nothing but issues. Started with cracked transmission gear (which they DID fix). Then the front end issues began. Popping and rattling in the front end. Took it in and paid to have it fixed. Caused uneven wear on tires and had to replace those (and 17 tires arent cheap). Since then, have had front end done 4X!!! Finally a mechanic friend of the family told me to Google (Buick Enclave front end issues) and could not believe what I found. Evidently there are known issues that Buick has decided NOT to stand behind. Several of the complaints said that their repairs usually lasted 3k-5k miles and then came right back (at $1k-$2.5k a pop). Why do I still have it you ask? Because this issue is so known that the dealers I would like to trade with (definitely not Buick), comment on the issues. Dont take my word for it, Google it for yourselves!

2010 buick enclave - After just 4 and a half years, the paint on the heater knobs are chipping off. I take extra care of my car, and for this to happen after the warranty expires is disappointing. The peeling paint on the dashboard buttons makes my $48,000 car look cheap. Oh wait, it is cheap. Buick Dealership cant fix this and have basically told me too bad. I will not buy another Buick product.

Everyone of my family that has owned one in the past says theyre a very well-put together automobile, and highly recommended them. I would suggest checking Buick out, they are a very good automobile. They are very dependable, and all the ones my family has ever owned lasted for a long time. When they do need to get checked out, for any type of problem, theyre usually not in the shop very long, as whatevers wrong is easily fixed. And theyre a relatively low priced car.

A friend bought a Buick LaCrosse with an extended warranty & after owning this vehicle as a 2nd owner for only 4 months the check engine light came on. After retrieving the error codes which show that cylinders 1, 3 & 5 are misfiring she contacts the dealer who asks if this was the 1st time this has happened, to which she answers yes. The dealer then states that this is a common occurrence & that this GM 3.6 liter V6 engine misfires but not to the point of creating a mechanical issue. After doing some research I come to find out what appears to be plenty of reports/complaints of the exact issues (& plenty more) that shes having.The check engine light eventually goes off the following day just to come back on about a week later but this time causing the vehicle to completely shut off & losing the power steering while navigating a left turn onto a busy freeway on ramp. Once again its the same error codes so after advising her she contacts Buicks Customer Care 800 number to assist her getting this issue resolved. After being reassured by a supervisor she makes an appt to drop her car off & be placed in a loaner. On the day the car was dropped off no loaner was available until almost end of business day at which time shes told shell be charged another hour of diagnostic fees ($119) because after having the vehicle from 8am they were not able to diagnose the problem but do state that theyve discovered what appears to be rodent damage, yes rodent damage to a wire harness. What they dont realize is that I removed the top cover that protects the cylinders to inspect & take a few pictures prior to the vehicle being arranged for drop off. As a foot note the vehicle is parked in a garage in Goodyear, AZ every night where there is no rodent problem.She is now waiting to hear back from Yates Buick. The vehicle is also experiencing transmission issues (delay in shifting/jolting) as well as an odor from the AC unit, the driver seat doesnt always recognize one of the programmed memory settings & although the heated side mirrors function is turned off, when the vehicle is started through the remote start feature they turn on. This vehicle has 54,000 miles & is in great exterior condition. Hoping that GM (Buick) stands behind their name & brings the vehicle back to a reliable working condition that one would expect for the price one shells out. Stay tuned for the outcome.

2014 Buick Regal GS - First, the good about the car. It has a really nice ride and the 4 cyl turbo has plenty of power, and I come from owning vehicles with over 400 horsepower (only because I want a vehicle to do what I want it to do when I need it to do it). The Regal is nimble, agile, and comfortable even on long drives. Sound system is ok (underpowered) and I have the premium bose system (actually every option available).The bad… After about 6 months, the dash started squeaking (for lack of a better term) and rattling and I found that the trim ring around the instrument cluster is seemingly just pressed in, therefore the two plastic pieces hit each other at certain vibration thresholds. Also the center console below the radio and controls is pressed in, probably using some kind of sticky tape that is not very sticky, and it squeaks, ANNOYINGLY.The Gracenote audio software seems to take everything available in the usb, sd card, and smartphone audio inventory and initializes it each and every startup because if you play music from say the phone, then get out of the car, say to shop for a few, then get back in, it cant remember where you were at. So many pain in the ** things with the implementation of the interface that I cant believe it was actually released to the public. Seems like it was developed in a vacuum, meaning without any input from people that use media devices. A child could have tested these things. I also added about 150 lbs of batting in different areas of the car (hollow spots). Youd be amazed at what GM calls soundproofing or sound dampening.The Regal, while it looks nice and there are several other nice things I could say about it, such as whoever designed the exterior and specd the wheels and tires as well as the ground clearance in the front (so you dont rip off very expensive plastic underneath the car when parking) did a good job, also the steering wheel is a great improvement over the 2013… Anyway, one of my real concerns with quite a few cars is that it is 2015 and we still have vehicles that have chrome in either the WRONG place, or angled poorly and at certain times of the day, practically blind anyone in the front seats. This isnt just for short periods of time, say when the sun is directly overhead, or at exactly 6pm pst in the bay area California, no, this is most of the day. It was so bad I removed mine, shift trim and painted it.Follow up pics for my review showing the materials used to dampen sound in the Regal cabin. Just a small example, there are several others. Look at the little accordion style batting used in what is a very large space inside the rear trunk covers.

I love my Buick. It has all luxury feature and bells and whistles. I love my back up camera. The color and spaces is amazing, too. Plus having the automatic start in it is even better, especially in the winter months, as well as heated seats. Plus the second row bucket seats too. However, I wish it came with a DVD player and sunroom. Still, I would highly recommend the Buick Enclave to other people. My experience was a great one. Its a nice luxury spacious SUV.

Buick offers a wide variety of sedans and suv like vehicles. They are all very luxurious and they ride very smooth. My Regal has a turbocharger that keeps the engine rpm really low. I love that my car can climb my hill ridden terrain and still get phenomenal gas mileage. The car has a wonderful sound system and Bluetooth connectivity, too. Also, the car is extremely roomy. I can fit four adults rather comfortably in back seat of the car and I love the dual climate control up front because my wife is always cold and I cant stand having the heat blow on my face. They are a very high quality vehicle manufacturer. I would recommend them to anyone.

I owned a 2010 Buick Lacrosse Touring with less than 55,000 miles that was diagnosed as having a serious lower engine problem and malfunctioning transmission by a GMC/Buick dealership here in St Louis, MO. All but $1000 of the $4000 repair bill was covered by the 5 year drivetrain warranty. So I sold it at a big loss and found a 2012 Lacrosse Touring with low miles because my wife insisted on buying an American car. Guess what people, same problem. Bad engine and transmission. My engine sounds like its ready to quit any minute and my transmission revs up to 1500 RPMs to shift gears. Its my experience and opinion that the Buick company officers should be held accountable for blatant fraud.

Replaced my very problematic 2014 Honda CR-V. Customer service at Buick was great purchasing this wonderful underrated vehicle. Love the styling, mpg, fit and finish is beautiful. Would highly recommend this vehicle.