They are amazing cars, they look amazing and they ride great. We are very happy with our purchase. They have a great look inside and out, very beautiful paint colors. I love the features of them. They are very easy to personalize and make your own designs. They have a great capacity and they are very comfortable to drive in and to ride in. I would highly recommend them to anyone.

This 2010 Buick Enclave CXL has been a problem from start, its had the steering system changed, the front end changed, water pump, thermostat, wiper motor, ignition key security system failed, motor mounts, the A/C went out, navigation failed, radiator and fans replaced, etc. I have had more problems with this vehicle in 6 years than I did with a 12 year old Infiniti. And its still not working right, thats why I went out and purchased another Infiniti, I was going to buy another GM Yukon Denali but not after going through so much headaches. And recently I have the engine idle is working rough almost stalling, warning that engine power has been reduced, and the other day the engine would not shut off after taking key out of ignition, its like if it were possessed. This is a definition of lemon. Wont recommend this vehicle to anyone.

This complaint is not about customer service at any Buick dealer, but a complaint against the design and production engineers who designed a 2008 Buick Lucerne that requires the fender well to be removed at a labor cost of $250.00 to replace a low beam bulb that costs less than $20.00. How stupid can GM get and what a ripoff to a long-time Buick owner? If I have to pay $250.00, I will never buy a GM product again.

I drove to the grocery store this morning. All of 2 miles. Then to the drug store. Total round trip, 4 miles. I came home, put the car in the garage. I had to go into the garage to put something away and the fan was running from the engine. I thought that was strange as the car wasnt even hot. It shut off so I thought it was ok. About 5 minutes later, I went back into the garage and once again the fan started again! I opened the car door and my inside fan was blowing at high speed. I came in the house, got my car keys and locked the car. Now it isnt turning on. It concerns me as I know most cars a fan will run after you have turned it off but never have I seen a cars fan turn back on. Anyone have this issue?

My Buick Lucerne is a great car. Large enough, sturdy, much better on gas than I anticipated, and a very comfortable ride. Its actually a 2006 that had decent mileage and a great price when I bought it. It had been years since I had driven a Buick and now I remember why I always liked them.

Why would a company install heated seats and not have a heated steering wheel. In winter, in Canada, a heated steering wheel would be preferable to heated seats. I would like to hear an explanation of why the arrangement is preferable.

Theres a lot of different models to choose from especially for a young person and first time car buyer and high school student even from a want ad purchase. It has good General Motors automobile with automatic transmission and a great look on the 1982 Buick century I purchased from an old woman in a neighboring town. Buick had some great options in the car including power steering windows and brakes solid am/fm stereo and cassette as well as safety features which could come in handy. It has bucket seats with room for three more passengers in the back. It has good leg room and seatbelts for everyone.

There are a variety of models such as the LaCrosse and another is a LeSabre but my car was a Skylark. It was a used car and my first car so I was happy to have it. It didnt have any dents or bangs in it, it ran good and the paint job on it was good, too. I only have one kid, so there was always room, a nice back seat and it was quite roomy. I think all Buicks have nice roomy cars and can hold as many as 6 people. But it was stolen so I really didnt get a chance to update it.

I purchased this brand new 2019 TourX and drove it home in March of 2019. Within a month I notice the paint job was not holding up. I don’t live on a dirt road, but saw many stone chips. The dealership ended up repainting the hood. I’m really concerned about the topcoat on this vehicle. My paint is actually stained from a maple trees droppings. This was in a small but high traffic road where street parking is the parking of choice. I have never had anything like this happen. I’ll be going back to the dealership to see what their explanation might be on this. Has anyone else dealt with this paint job disappointment? Thanks.

They offer a wide variety of options for cars and SUVs and even on the same models the options the cars come with vary vastly! Many dealerships carry this brand in both new and used so you are able to choose where you want to buy your car while still having options. I own a 2010 Buick Regal that is gray with leather interior. It came with navigation and xm radio. It gets great gas mileage while still looking classy and modern. You are able to add custom rims and tint to make it your own as well as navigation and DVD capabilities. Heated seats are also an awesome customizable option. The back seat in this car is big making it easy to easily fit 3 people comfortable or even 3 car seats without issue. This is really great for a smaller car! You can fit 5 comfortably in the car. It also has a large trunk to make traveling an easy and enjoyable experience.

Never do anything like this, but if it saves someone going through the pain my family has, it is worth it. DO NOT PURCHASE A BUICK ENCLAVE. We were so proud of ours when we bought it, but have been so disappointed. Nothing but issues. Started with cracked transmission gear (which they DID fix). Then the front end issues began. Popping and rattling in the front end. Took it in and paid to have it fixed. Caused uneven wear on tires and had to replace those (and 17 tires arent cheap). Since then, have had front end done 4X!!! Finally a mechanic friend of the family told me to Google (Buick Enclave front end issues) and could not believe what I found. Evidently there are known issues that Buick has decided NOT to stand behind. Several of the complaints said that their repairs usually lasted 3k-5k miles and then came right back (at $1k-$2.5k a pop). Why do I still have it you ask? Because this issue is so known that the dealers I would like to trade with (definitely not Buick), comment on the issues. Dont take my word for it, Google it for yourselves!

While driving, my 2011 Buick Regal CXL suddenly lost acceleration and when I tried to change gears from drive to reverse...nothing! The car would not change gears and if I put my foot on the gas it had power but no acceleration. When I took/towed it to the dealer, after their check, I was told they could not find anything wrong with the transmission, sensors, nothing...except the brakes!I was told I do not drive my car very much, 7000 miles in 13 months, and my brakes pads were sticking causing the sensors to be confused, and the car did not know what gear it was to be in so it stopped. This does not seem possible to me...however, I am not the expert. I do not want to spend $650.00 on an overall brake job and still have the same problem. I definitely do not want to be on the highway and lose control like this, no acceleration and no gears.

I own a 1998 Buick Skylark. The vehicle had 24,000 miles on it when I purchased it. It now has 117,000 miles on it. Two years ago, while I was driving the car, it just stopped on me. I was told that a camshaft was broken and that it would be easier to have the engine replaced instead of trying to fix the camshaft. I kept the vehicle maintained on a regular basis. I replaced at least 3 water pumps, 3 intake manifold gaskets, 2 EGR Valves, as well as other repairs. I didnt find out about the Dex-Cool recall until 2009 when the car stopped running. This explains why I had to replace water pumps, intake gaskets, and EGR valves so frequently. Is there any help for people like myself who cant afford to keep sinking money into cars in which the Dex-Cool product caused other problems?I am without an automobile. I had the vehicle towed to a repair shop to have an engine installed but finding an engine with low mileage is next to impossible. The cost for a used engine with over 200,000 miles was $1,700. A rebuilt engine will cost $2,800. The blue book value of the vehicle is around $1,900 if its in excellent condition.The junk yard will probably give me about $100. The body of the car is in excellent condition. I have looked for used vehicles in the $1,500 to 3,000 price range and the mileage is considerably higher than the mileage on my vehicle or the vehicles history in general is in question or both.

I contacted Nimnicht Buick-GMC about a pre-owned vehicle. After a week of email correspondence, phone calls, and online credit applications, I went into the dealership. I only traveled this far away from home because I was advised via email and telephone that I was approved for a car loan with no money down. Once I arrived at the dealership, I was asked for a $500 down payment. I refused to do this as this was not what we had previously agreed upon. As with many auto dealerships, they told me what they thought I wanted to hear to get me to come in. I refuse to make the down payment because I felt I was totally misled for an entire week. Jason ** and Elizabeth ** were the individuals I dealt with. I went to a dealership less than a mile from my home and purchased the vehicle I desired. They will never receive any of my business and as many people as I can spread this to will be turned against them. They should not make a practice of lying to their customers as this is NOT good business.

Wrong head rests on Envision. Sales lady promised the Capital Buick in Edmonton could fix the problem. Now that we have signed the lease and have the vehicle she denies saying they could resolve the issue. The Envision is unsafe to drive, with the present head rests and we are stuck with a SUV that is extremely expensive. Paddy is wild with rage and is planning on taking the Envision back to Capital Buick and demanding they cancel the lease. We are considering a Mazda, as our friends recommend the SUV and the service people. Now I know why there are so few Buick on the streets.

Buick had the LaCrosse, Lucerne, Regal. A pretty good variety to choose from but I went with the Lucerne cause I liked that model the most out of them all. It has leather seats which also come with the heated feature, it has steering wheel controls and 8 way adjustable seats and there is just too much to go through. There is no upgrade or personalization features except the memory seats but it really is a nice car. It can fit up to 4 passengers in my medium sized car and they dont have to worry about feeling crowded and it is really comfortable and all passengers enjoy it. I love the car a lot.

My fiancee was driving the vehicle and the left front tire locked up causing her to lose control of the van until it unlocked itself. This has happened several times. We took it to the dealership at least three times trying to get it fixed. They tell us nothing can be done. This appears to be a common issue as I found hundreds of occurrences on the internet of this happening. I would really like to get this fixed before she or the entire family gets into a serious accident.

My 2010 Buick LaCrosse floors get wet from rain water. Not every time, but I have shopped it four times since buying it new. Its in the shop now and has been there four weeks.

I bought my car a year ago. Both interior door panels on right side are damaged. They said they would order them and replace both. I have literally called them every month and there’s some excuse! I still have never gotten a follow up call from anyone! All the managers in all departments know me because of how many times I’ve been in. Now my engine light has been on 3 days! I’ve left 7 messages between my service guy and his manager. I need to make service appt. No one will call me back! It’s horrible service. I asked to please let me know even if they are too full to fit me in. They just ignore me. Maybe I’m being too nice??? I would never buy a Buick again!!!

I really enjoyed all of the variety of cars that were available to me. Not only are there different companies of cars but Buick always seemed right. They have many kinds of cars that will fit any different lifestyle. Im always amazed how many compliments I get on my Buick. It looks so snappy and elegant. I like all of the features like the sunroof and the seat warming because it makes me feel superior. It was really great that I was able to choose what I wanted from the car. I am planning on having a bigish family. I wanted to have enough room in my new car to be able to grow into. And I think that Buicks passenger capacity is just right for me.

Bought my Buick used with over 100,000 miles on the odometer. It had tires and brakes replaced. Have only replaced one rear wheel bearing, other than routine service since. Has been a very good car.

Stalling and not starting of 97 buick lesabre - I have watched the recalls and saw that they go back as far as my year but not the model. My one owner 97 was purchased from a Buick dealership 3 yrs ago with only approx.117,000 miles. I figured was going to last until I quit driving as Im 66. In the first 5 miles I drove, the check engine light came on. My sister who got the car for me was adamant it was fine when she drove home and dew places trying it out. She had to have them replace the battery before she got it. We took to a garage where the gas cap was replaced and the man said that was probably all it was. Light went off till filled up next day to return back to me home...right back on, was running fine so ignored it, drove 225 miles home. About 2 months later after having auto parts house check codes went off. Stayed about 1 month. The next time came on, different code showed up. Had towed in to shop after wouldnt start and they kept 2 days, said couldnt find anything wrong. Week later stranded me a second time ..so after waiting about 20 min it started up. Got home...son looked, checked all wires etc...said didnt see a problem. I drove back 225 miles. Back in July, got there - had to have water pump replaced and the air quit working on. Hi fan only works on med. Now for 3 yrs I have had nothing but problems. Replaced starter because after having to bump start to try get going, it went out. Wires plugs all small stud trying to fix, nothing has worked. The car cut completely off while going down highway at 55, 6 months after got it. Now happens about once every few weeks, nothing works at all. Cant steer and so afraid someone will hit me trying to get off road. This car is only transportation I have and on fixed income. Cant afford another one, still owe my sister about 1000 dollars on it. She pd $3500.00 at Buick dealership in Statesville N.C for it. She just recently had to replace thermostat and needs serpentine belt which I have but not on yet. The other thing is the not starting when you drive. Make a stop or 2 then wont crank....have to wait at least 12 - 15 min. Sometimes you get lucky and it started. Most of time you have a cycle 1st try 12 min....2nd, wait 15 - 20 more min, then wait full 20 min again. Usually 3rd time after waiting up to as much as an hour she cranks...but has had to be let sit in yard at home for several hours before will start.This is serious and needs to be addressed, this car is dangerous and needs to be on the switch problem recall. Im at my wits end with nothing to fix it with. Yes it was a used car but supposedly according to your dealership was a heck of a car. Nothing but worry and problems, since Ive had it Im stuck. Please help me before I become one of your GM statistics.

New Buick Verano owned only 2 months - When driving, an RPM hits 15. Starts to shake and makes noises. Also, just tonight driving home and all my light inside and outside turned off. Couldnt see to drive. Luckily there was room to pull off highway or possible accident. Restarted car and lights came back on! GM needs to step up and make these cars better or there will be a huge lawsuit.

I purchased a brand new 2021 Buick Encore GX AWD just back in February 27th, 2021 with 12 miles on it at signing. As of May 14th, 2021 it has been at the Belleville, IL Cardinal Buick dealership shop due to a check engine light that occurred that day. After 5 days theyve yet to call me to tell me whats going on nor how long it will take to fix or replace. I only drove 960 miles and filled the tank twice since I got it. The car upon starting made a rumbly sound shaking the left side of the car violently and the check engine light went on immediately after. Not to mention the car was sounding like a 20 year old car a few weeks prior to that but no light ever went on for that reason. I never even had that car running above 3,000rpm so its not like I was abusing it.I figure it was just because its a 3 cylinder. It sounds like a rattling can after starting it. Way too loud for a new car. I noticed there was a bolt missing on the turbo block which when I checked to see if anything liquid was leaking under the hood from the rumble. The shocks and struts are terrible, too. You go over a slight asphalt repair in the road at 10 miles per hour and youre glad you got a seat belt on. Imagine what its like on the highway. They also sold me one with a flawed paint job with poorly done spot touch ups. Theres a huge scratch that looks like some moron scratched it with a key or snow scrapper by the driver-side rear window and a huge notch by the hood like a mechanic dropped a tool on it. Why a mechanic would be under the hood of an unpurchased car with 12 miles on it is something to wonder. Makes me think some previous test driver messed it up and they tried to fix it.I didnt see any of this when I test drove it due to the dealership holding us hostage there for 8 hours with our credit credentials. By the time we actually got to test drive, it was already getting dark. This is a common theme for this dealership I later found out. I asked if they could give me a replacement when I took it in to have it looked at and they said they cant because its already financed. Translation: We know we sold you trash, that we tried to mask a previously damaged car as new that we failed to report to carfax or authorities, and were not taking it back because that admits guilt and we can be legally liable and subject to possible civil or criminal charges punishable by fines or imprisonment. They didnt even give me a loaner car while its being in their shop.Im stuck paying $25,000 on this overpriced garbage thanks to the useless Lemon Law of Illinois because it has to break a certain number of times in a 12 month period. New cars shouldnt be failing at all...period. If it breaks early on that means somebody at the factory didnt do something right and theres obviously more problems lying in wait soon due to lack of quality control. I dont want it back. I only made two payments on it and it failed. I dont trust any of their products or dealerships now. Maybe I can sell it to an art museum if Im stuck with it. Experience Buick...The Trash of the Future...Today now showing at the St. Louis Art Museum.

The cars come in so many different material types, big, small and different colors, its just amazing. The different models in this brand of car come in different years which means that one car may have this one thing in it but a newer model may have something better than the other ones. The car brand is very nice and up to date, too. They have the feel of a luxury car with a price you can afford. The insides are very easy to keep up with and to keep the Car clean as well. This is a family car. It can hold up to five people which is perfect for the average family nowadays. It also has great trunk space for those big shopping trips that you take.

2010 buick enclave - After just 4 and a half years, the paint on the heater knobs are chipping off. I take extra care of my car, and for this to happen after the warranty expires is disappointing. The peeling paint on the dashboard buttons makes my $48,000 car look cheap. Oh wait, it is cheap. Buick Dealership cant fix this and have basically told me too bad. I will not buy another Buick product.

Ignition module failure 8/11/2014. After 58000 miles my 2008 Lucerne would not start. Repaired by dealer for $500. Have complaint number but so far no response from GM.

I purchased a 2002 Buick Rendezvous with less than 35,000 miles in August of 2010. With normal driving conditions, the car broke down on us while traveling out of town. The mechanic in Virginia Beach, VA said the car needed a new engine. Thinking that we may be taken advantage of, being a tourist, we had the car towed 2 1/2 hours back to our hometown, where our mechanic also said the engine was blown to the tune of over $4,000!If GM knew these problems existed with this vehicle, they should have recalled them. We are out over $4,000 and I never purchase another GM vehicle and will be happy to tell everyone that I know not to purchase a GM vehicle. If this is their way of treating their customers, they should not be in business.

I have a 2006 Buick Lucerne, purchased new and maintained regularly at GM dealership as per the maintenance manual. Last week of December 2012, a grinding noise was heard. My wife took it in to Highland Dealership in Aurora, ON and she was told after a thorough check up that there was nothing to worry about and she could drive it safely. Four days later, I took the car back to the dealership complaining about the same noise. Later on that day, they called me to let me know that the transmission broke down while they were test driving it.Again, the car was maintained regularly as per the maintenance manual at the GM dealership and they had flushed the transmission at 65K. The transmission broke down at 124K. I have never pulled or towed anything with the car. I was surprised, called in to GM Canada customer service to complain and was told by a manager that regular car maintenance at the dealership means nothing and will not elongate the life of the car. What had happened was an expected mechanical failure and is due to bad luck! Sorry, you are on your own and the dealership that repaired my car gave me an excellent deal and I should be happy. I just could not believe my ears and after all the expensive maintenance as recommended by GM at a GM dealership, it does not elongate the life of a car and GM Buick transmission is made to last only 120K?!

We got a used car from Billion in Bozeman, MT and we asked them to fix the door locks. They said all they had to do was put a fuse in. But when we could not get them to work from two month, we had someone check it out. It was found that the fuse was not working. When they pulled out the fuse, it was a 20-amp fuse and not a 15-amp fuse. We tired a new fuse, and it blew it out as soon as we hit the button. Then we took the car to Beaverhead Motors in Dillon, MT and they check it out more and found the wiring was all melted together. When we asked Billion auto group they help with it, they said no and that they would not help. We had a lot of Buicks in the past and have liked them, but with the way Billion was with us, we will not have anymore Buicks or GMC cars or trucks.

Bought a used 2012 Buick Enclave with just 60k miles on it. I was told it was a great safe family vehicle (by sales associate). 3 days after purchase the #2 injector failed and stranded us. We brought it back to dealership and they took it to Buick hall and had it repaired. A week later we were stranded again for the same issue (reduced power, smoking, fumes in car, stabilitrak alert all the same symptoms). This time we took it back to Buick hall and they said it was just an injector misfire, refused to replace it. We asked about recalls and they said there were none. A few weeks later all the same things happened and we called them. They wanted 200 to test fuel system, knowing we knew what the issue was, then said if it was in fact the injectors again its eight hundred per faulty injector. I have NEVER had so many issues with a vehicle in my life. We are a single income household with four young boys, we cant afford to shell out all this money and now we are stuck in an unsafe lemon that has stranded my family on the side up the road for this same issue several times since. Total of 6 months weve had this LEMON!!!

There are a number of different cars to choose from such as luxury and nonluxury, small and midsize with prices ranging from as low as 12,000 to as high as 30,000. The Buick was dark blue and is a midsize car with front and rear row seats. I went with some of the most basic options. It has cruise control and OnStar. It has power locks and keyless entry. It also has a USB port and satellite radio. There is also enough room to seat 5 people to be seated comfortably in the car. There is also plenty of leg room for everyone.

On April 9, 2015 I was in a frontal impact accident. After it hit the front my vehicle then rolled over landing on the passengers side. I did have my seatbelt on, however, my head still hit the steering wheel. The windshield was heavily damaged going into the car on the drivers side. I had to be taken to the hospital via EMS where I got 8 stitches to my left arm, and countless tests. I still have to go to physical therapy for my right shoulder. The vehicle had to be towed via flatbed truck. Windshield and airbag a huge safety concern. I have had two GM vehicles, one an 07 Malibu and this 06 Buick Rendezvous. The Malibu was part of a massive recall and I feel like GM needs to take a further look into the quality of vehicles they are selling, while placing thousands of people in harms way.

2017 Buick Enclave - 2nd Enclave we have owned. Has dangerous problems with blind spots. Almost 0 visibility on both sides. We had to add spot mirrors on side mirrors. The worst problem is with the Navigation system that Buick is aware of, but is not making any effort to correct. Nav sys will tell you to make a U-turn where there is no place to make a U-turn within 10 miles in the middle of the freeway. Used Nav Sys to get to an appointment, set it for our home address on the way home, told us to take a freeway going south instead of East--would have been in the middle of downtown Los Angeles had we followed the directions.We have contacted Buick - about 3 weeks ago and requested that they buy the automobile back from us and let us get on with our lives. However, we have heard nothing from either GM or the dealer we bought the car from. WILL NEVER OWN ANOTHER GM CAR AS LONG AS I LIVE! Will encourage everyone I know not to buy GM. It is unconscionable that they refuse to even talk with us!!! Dealers service person advised us that the Nav Sys is a problem with this model and there is no indication as to when or if they will have it resolved.

Who makes Vehicles between cars and two full size SUVs. Buick seemed to contain a sleek, stylish yet realistic look. They stay up on Trends and tend to know what the consumer is looking for. They always try to provide the best looking and the most up-to-date features that come with their vehicles. And the quality is amazing. Also, I am satisfied that my vehicle is all the features that it does have to offer. Vehicle that I bought is very roomy, and has enough room for at least up to six passengers. Its a perfect family vehicle if thats what you were looking for.

There are so many models to choose from. Whether you have a family, are a couple or single, you are sure to find one that fits your lifestyle. My Buick Regal has four door with keyless entry, power windows, super great air conditioning and heat. Extremely quiet ride. The factory radio even sounded wonderful and I upgraded it which was excellent. I also had special rims and chrome put on the car. I also was able to custom order the color of upholstery I wanted. You had choices of that as well. Leather or cloth. And had I wanted, I could have had the console different. I also added Bluetooth so I could talk hands free. My Regal was very spacious. I sat the oldest upfront and had a car seat and my 2 daughters in the back. They were able to sit comfortably, with plenty of room, which is very important to keep fights from occurring.

Buick offers a variety of sleek yet safe luxury vehicles that are guaranteed to leave you with leg room and trunk space, even in the smallest sedans. This car can hold up to six people comfortably because there is a secret seat between the driver and the passenger. You could fit three car seats in the back, though it would leave you limited room for diaper bags. This car has a modern design that is not too flashy. It is equipped with radio and cruise controls on the steering wheel, so you never have to take your eyes off the road, and a day/night sensor for the rear view mirror so that glare is less of a problem. You can upgrade and customize to include a moonroof, driver memory key sets, and a variety of other comfort features including radio and interior fabric, as well as screens and gps.

Buick has vehicles of all different types for all different people, it has small compact cars, 2 door and 4 door, SUV and large passenger cars. You can have all different colors and wheel types. They come with all different types of upgrades including blind spot warning lights in the side mirrors, back up camera with a large screen, seat heaters, electric mirrors with miniature mirrors to help see further behind you, wheels, navigation with built in screen, Bluetooth connection to your cell phone, sunroofs, Onstar, built in wifi hotspots and Sirius satellite radio. Plenty of room for 5 plus passengers in basically every one of their vehicles. And plenty of room in the trunk and still more than enough room in the inside of the vehicles. No matter how many people are inside the car you are comfortable and feel like youre floating while driving. Id definitely recommend this brand to people. Very awesome, and super pleased.

Buick has been a trusted car company since 1904 with the Model N all the way to today with the Enclave. They are a brand I trust and always will. They have all the latest tech for any modern person from Bluetooth capabilities to on board navigation. It everything someone high tech would need and it runs smooth and gets you exactly where you want to go without problems. It seats my whole family of 6. My partner drives, Im in the passenger seat, my parent in the back with the two kids. They all fit snuggly. Oh and uncle Gerald and aunt Millie fit in the trunk quite nicely if needed and they have no qualms about it.

Buick Envision Essence - The perfect size SUV, 4 cylinder so not so peppy. Great gas mileage 28.7 both city and highway combined for my first 15k. Roomy particularly the back seat. Have taken long trips with adult backseat passengers. Also love the blind spot warnings and the complete sunroof. Pricey though. My sticker was 40,543 but bot 15% off. Made in China. Not that many on the road.

I purchased a Buick Lacross from Jim Burke used cars in August 2010 for $23,000. I was financed by Capital One for 18.6% interest, which was a ripoff because in September 2011, I still owed $23,745 where no reduction in principle at all. When trying to sell the car in 2011, it has a value of only $15,000 as I learned that I purchased a car that was used as a rental car and had 28,000 miles when purchased.I am now stuck with a car with high mileage and I am upside down on the value.

Buick has a lot of different colors, sizes and engine performance. The appearance is important because you have to enjoy what you’re driving. This vehicle has a very attractive look that people compliment all the time as well as features that accommodates my driving experience. Having the ability to upgrade certain features and parts helps me to customize my vehicle so it really gives me a great peace of mind that I made the right choice and I know it fits my personality. You have the ability to test drive different types of vehicles to make sure you find the right fit and feel. Knowing that you can give friends and family a fun ride or go on trips and knowing there is enough room for everyone to fit is a luxury and a great thing that this vehicle has and much more.

There are several different models like hybrid and electric as well as gas. It has different colors and different styles that fit a range of personalities. The Buick is white with a nice silver trim with voice automated features, it is digital and it has mobile apps with wifi capabilities and power steering and its reasonable prices. You have the ability to customize your interior as well as the technology included you can add music apps navigation apps restaurant and even adding voice recognition. It has a lot of extra room for extra people to squeeze in and has the ability to pull cargo also a very roomy trunk space with folding seats.

Bought my 2017 Buick Cascada new and had no problems until June 29, 2019. Since then nothing but problems. Four attempts to repair at one dealership between June 30 and the middle of July. The dealership claimed they fixed/replaced crank shaft and can shaft three times and the issues were unrelated. Returned car to me leaking oil. Second dealership has had car since first week of August with turbo part 30 to 60 days out. GMC representative informed me that’s a parts issue not theirs and since they plan to repair it they are upholding their end of the deal. I thought the deal was a quality car?!?? Apparently the deal is provide bare minimum and expect consumer to be happy. I expected more from Buick. Should have stuck with Nissan. Less flash but a lot more reliable!

I have a 2008 Buick Enclave, which I thought was the perfect mid-size SUV for my 3 children and I. Needing more space, I traded in a more reliable vehicle in order to purchase it. However, my vehicle has caused me nothing but grief and $$$. Today 6/2/15 I took it to the dealer again at Fremont Buick because my air conditioner stopped working about 3 weeks ago (I live in the place with the drought, California). I first reported hearing a hissing noise last December and was told that nothing was wrong, but they did say that I needed to replace my rack & pinion and that the right axle was leaking. I spent $1,000.00 on that repair. Come March, before a road trip to Southern CA from Northern CA, I took my vehicle in again to ensure that all was well (it would feel like the car wanted to cut off at random times and the hissing noise still was happening). I was told again that the boot axle was leaking and also to replace the same rack and pinion. Umm, I just had that repaired 3 months ago?! They assured me that it was under warranty and fixed it again, now for free claiming that it must have been a defective part sent. They also told me that my timing cover needed to be replaced and was leaking. I did not elect to have that work done and didnt even understand what that meant since they said I could indeed drive to San Diego fine.Now for todays repairs needed: Timing cover plus water pump (leaking) $3,200.00, rear evaporator (leaking) $1,140.00 and power steering rack $2,079.00 for a grand total of $6,419.00. I still owe about $12,000 on the car! I just sat at work fighting back the tears... What a waste of money? In addition, I kept all services/maintenance up to date and none of this is my fault. Its not even normal wear and tear on models from the last decade according to an outside mechanic. I did purchase my car certified pre-owned from the Chevrolet GM dealership. So I decide to google for recalls... none! Google for complaints/issues with Buick Enclave and I see that tons of owners are having the same 3 issues that I am having with my vehicle. Im sure that GM is aware but for us we all simply have lemons. I work hard for my money and am a divorced mother of 3... THIS IS UNFAIR!!! SOMEONE HELP ME. I cant afford $7,000.00 in repairs for a faulty design that is not my own fault. I called GM and was transferred to the rudest senior advisor who I then ended up complaining on to a different supervisor. Guess the rep that I was transferred to is beyond annoyed with us whining customers calling daily with our gripes about safety & expensive repairs. PLEASE HELP A.S.A.P. Today I paid $160.00 which was the fee for them to tell me what was wrong. As an adult woman, standing there paying at the cashier holding my three-year-old daughters hand, tears began to fall from my eyes. These are truly widespread issues and GM is doing nothing about it. In addition, there has been no media coverage whatsoever. They have to be exposed, for these vehicles are leaving entire families unsafe!

Just leased a 2016 Buick Encore, base with interlink radio, non-touchscreen display. Cant see out back due to glare, fog or general distortion. This could be dangerous! I went to my Buick dealer, he took out another 2016 Encore to compare the camera. Same effect, blurry on second Encore. Appears problem is in camera lens. I tried adjusting the contrast, dark, light on the dash display switch. No effect except darker, blurry. Dealer had no remedy. I just traded in a 2013 GMC Terrain, and received a recall notice from GMC concerning the backup camera with interlink radio. There is a new software patch for the terrain. Perhaps there is a new software for the Buick Encore??? Any advice, fix??

Im retired and the 2012 Buick Verano is the first Buick I have ever purchased. Now, I know why. If you enjoy the loud sounds of clunking and thumping from a vehicle that apparently does not have any type of suspension, then the Verano is for you. If not, stay away!

I purchased a 2013 Buick Enclave and had same issue in our GMC Acadia. While backing up with camera in operation and then before going to drive there was a loud POPPING sound as if something had blown. The DVD ejected and display went off then reset itself... 4th time this issued happened. Took Buick to dealer and they gave me this Blank Dumb stare as if I was speaking a foreign language... Waiting for results. Not Happy. Its no wonder people are going to Honda And Toyota. Dealer was Expressway Chevy Mt. Vernon Indiana.. Customer service was Not Satisfactory... This is the 3rd vehicle I purchased from Mt Vernon and the Last...

Im absolutely in love with my vehicle’s quality & performance. Ive only had one problem due to my ignorance. I live in Northern Manitoba Canada. We experience extreme temperatures and I didnt allow the vehicle to run long enough to warm up. Thus resulting in the power steering hose to fail. I searched around for a garage that would fix it at a fraction of what the dealer would cost. Turns out the dealer had a better price and warranty. Despite new ownership, I received my customer loyalty price. Ive replaced my tires and its like driving a brand new Enclave. Ive fell in love all over again. My first ever experience with Buick in all my years and I have nothing but good to say. I highly recommend 2013 Buick Enclave.

It has been very reliable overall for the most part, and has served me quite well since the initial purchase. The 2016 Buick Verano is quite comfortable and quiet, though it could benefit from more accessible power in the middle part of the RPM range, where it gets a little bit boggy.

I received a letter from Buick saying that the timing chain on my 2011 Regal could break causing engine damage (Really?). They said I should not take it to the dealership and they would not do anything about it until it broke, so they extended the warranty on the engine. If I am on the interstate doing 70 mph and the chain breaks, the engine stops and I lose steering. That is a really comforting thought. I could get killed or even worse. How long have they been making timing chains? Do they not test components any more? Buick is supposed to be a quality vehicle. What has happened to GM? When I contacted Buick, they were very sympathetic and said they were sorry and hoped nothing happened. Me too.

The vehicle was approaching 95,000 km and I wanted to replace the spark plugs. I usually do this myself. I determined that the motor required rotation to access the rear plugs. I disconnect the motor mounts and crank over the motor with a crowbar. I spent $350.00 dollars for 6 spark plugs qualified my next vehicle to be rear wheel drive with the motor placed in the position that Jesus Christ intended motors to be. Probably a Chrysler 300 and GM can kiss my ***. They lost a lifelong customer.

First of all the six cylinder engine in this car is killing my pockets, it eats gas like you would never believe. When turning the steering wheel all the way it cracks as if somethings going to break, the door slam loud noise like cheap car. When car door is open theres no signal lighting to let oncoming cars know that your door is open, transmission stays in same gear too long before changing to second gear. Very cheaply made luxury car. Not worth the money. No way. Im getting paint chips in front and sides of this car, Im leasing this car and I wish that I never got involved with this particular car 2017 Buick Enclave. Bad deal. Very bad deal, also when you first pull the car out it sounds like somethings loose or mud flapping from the tires, I dont know what thats all about but like I said very cheap luxury car. They really ** up this one. I really want to get out of this lease right now if possible.

We have a 2011 Buick Regal with 60,000 miles. Transmission went this summer. Got that fixed. Now the timing chain is broke. Because the timing chain broke the motor went. The car is an absolute lemon and we are told nothing is covered. I wish I knew how GM could get away with this.

Buick has several classic models that while varied, boast similar wonderful features. Plenty of leg and headroom, which is fantastic and not typical for a man of my height. I love the large, luxurious look of certain Buick models. Its a car that looks great and you know is high quality. Equally as important as the exterior look is the inside. Buick does both perfectly. Seats five people very comfortably. A wide back seat for 3 with plenty of legroom. I can put my seat all the way back and the person behind me still has room to spare. This is one of the main reasons that I love Buick. Buick puts most of what I need in the car already, but a USB port in the dashboard would have been appreciated.

Replaced my very problematic 2014 Honda CR-V. Customer service at Buick was great purchasing this wonderful underrated vehicle. Love the styling, mpg, fit and finish is beautiful. Would highly recommend this vehicle.

My 2005 Buick Rainier is an older car, but has not given us any problems. It has been very reliable and the only things we have had to do are just considered regular maintenance. I like the leather seats and the wood details such as the steering wheel. I love the amount of space in the back as well as the dual climate control. The only features I would add are a sun/moon roof and maybe a DVD player for the back for long trips. Other than that, I just love the entire look of the car and it is also a very smooth ride.

Buick offers a wide variety of vehicles including sports utility and full size sedan with a wide variety of safety and convenient features. Comes with the latest GPS technology and features to make safety a top priority. The appearance of these vehicles is top of the line and comes in a wide variety of sizes and colors depending on vehicle type. The sedans comes in 3 different styles and the SUVs come in 4 different types. The SUV types can carry several passengers usually up to six. The full size sedan can usually sit up to five and mid size can seat about four at a time. There are many upgrade features available for all different types of vehicles. There are different personalization options you can add to your vehicle to make it unique among others.

This car has almost 300,000 miles and is still a decent car. My Buick Lesabre has almost 300,000 miles and is still going. I purchased this vehicle due to great reviews on the engine Buick used for this vehicle. I have kept my oil changed and regular tune ups. And I believe that makes a difference in the life of your car. I recommend this vehicle. I see a lot of older Buick Lesabres on the road daily. So they must be doing something right.

The variety of models is very selective and the colors and the new designs are simply the best out there. The new safety features are one of the many reasons why I purchased Buick. The wide selection of new colors and new styles made my decisions so much easier. The dealership sales people were extremely helpful and this made my shopping experience a great joy. Over the years Buick was really stepped up the overall look and design of their vehicles, and the new looks are extremely stylish and great looking. We can sit 6 people comfortable in my car. There is plenty of leg room and head room and no one is crammed up. The trunk space is wider and deeper and gives me the ability to put more in there.

I purchased a 2018 Regal TourX in August of 2018. On December 8th while parked the car was hit from behind. My hatch was damaged. That week the dealership requested parts. We received a call from the dealership stating that A new hatch was not available and there was no known date for delivery of the part. They asked if I wanted to have them bump out the dents and do a body and paint repair. I said no, it was a brand new car. I wanted the new part. I didn’t want to deal with corrosion down the road.The first of January the dealership called and suggested we escalate our problem to Buick Customer Service. We did. It took 2 weeks to speak to someone at customer service. She stated she would called me back within 3 business days. She didn’t. After 5 days I started calling her. I could not reach her. I left several messages over the next week and finally heard from a ‘Senior Care representative. She took the details again and said she would call me back in two days. She did not. After 3 I started calling her and leaving messages. I finally spoke with her after a few days and told her that I wanted to talk with someone higher up the chain than her. She said I could not speak with that person directly but she could. She said she would speak to him and then follow up with me within two business days. She did not. I called her and left messages. I finally spoke to her yesterday and she had this follow up information for me: the Manager she spoke with said I had been offered a repair at the dealership that was adequate and I chose not to take it. Because of that and the fact that this is not a warranty issue it’s not a high priority for Buick and they would not release a part from production for the repair. The part is on backorder indefinitely. We’ve owned 7 Buicks in the course of our marriage as well as 5 Pontiacs and a few Chevys. We build vehicles for the emergency rescue vehicle market. I can not imagine delivering a message like that to any customer. Buick, I am so disappointed in you.

At 87,600 miles the wave plate for the transmission in my 2008 Enclave is gone; $3800 to rebuild, $5400 to replace. Apparently the wave plate is a consistent issue with many of the GM products. GM should take responsibility for this faulty part and issue a recall. After the local dealership quoted me the price, I call GM corporate to complain. There are thousands of complaints on the 2008/2009 Enclave on several blogs & forums. GM took my complaint and contacted the local dealership and came back with - 30% off the rebuild with 12 month/12,000 mile warranty. Please note the rebuild will ONLY replace the broken parts. All the other OLD parts will not placed back in.

Buick have lots of different models to choose from, from SUVs to smaller cars and all are quality vehicles. Ive bought Buick my entire adult life. The car has a very sleek look. Ive even had some people argue with me about it being a Buick. They truly stand out among other cars and I couldnt be happier with the way it looks. The power windows and Bluetooth capability is a huge bonus. As a businessman who is on the way home a lot it allows me to continue discussing things while Im on the road. It seats 5 people comfortably. I recently took a road trip for work with some coworkers and we all traveled comfortably in the car.

2012 Buick enclave lift gate housing lifted - Customer service told us that it must be from ice. However it just started last week. Now the lift gate will not open. Gets stuck on the plastic trim on top of car. Does anyone have this trouble? They are saying its our cost and responsibility.

I purchased my 2012 Buick Verano when Buick introduced the new series in 2012. It was fairly loaded with many options and I have to say I thoroughly enjoyed that car. However I did have several manufacturer issues. In the first 2 years I had to 1. Force dealership to replace windshield because there was literally a full hand print within the windshield (during manufacturing someone touched either the glass or the safety plastic thats inside before glass was finished or fused together. It was right in my line of sight. Dealership went round and round finally they admitted they could see the issue and agreed to replace under warranty. 2. Rear window replaced. A strip in the heating element stopped working. Dealership had nerve to ask me if I could live with it... REALLY?? Its unset warranty of course I want it replaced. The factory paint job was sub par. I didnt realize it at first but it became obvious quickly. The bottom part of rear wheel wells behind where you catch ask the runoff and splash from tires started fading right away. Hood, bumper, roof all chipped way too easily... Regardless of these things I loved the Verano. It was totaled in an accident in 2015. I immediately bought a 2015 Verano. This one was way better, loved the build in wifi/ 4G LTE. It also came with advanced safety features and improved touchscreen infotainment.Only had 1 flaw that I didnt even realize. When I had it at a different dealership for oil change, I was going to buy touch up paint. The service manager was looking at my car and noticed few spots not quite right. Turned out after they flew someone from their GM headquarters out to Portland Oregon. He confirmed that my car was one of a select batch that had defective paint jobs. So they put me in a loaner for almost 3 weeks and my Verano had to be completely repainted. Since they contract that out, I was lucky enough to get a way better paint job than manufacturer. So as of just 2 months ago I finally got the car I always wanted but its usually way too expensive for my taste lol. I saw a 2014 Buick LaCrosse fully loaded and a premium pearl diamond paint job heads up display. This car was $47, 000 brand new. It was a one owner lease and had incredibly low miles on it. It still looked and smelled new. They were selling it for $21.000. I didnt hesitate I knew it wouldnt last long.. So far Im in heaven with my LaCrosse. I really cant find anything wrong with it. Its powerful, very quiet, feels sporty as well as elegant and comfortable... FINGERS CROSSED! So, obviously Ive had opportunity to change brands but I really do like Buick. I had never driven or owned one before 2012. Unless Buick introduces another great model I really want. I may most likely change to a different look and feel. I hope this helps anyone with questions or doubts.

The Regal is a great car. It is good on gas 22 mpg and has great acceleration for a 2 cyl car. It has plenty of room for the front seats. The ride is very comfortable, has a large trunk area, good vision all around.

This is a very smooth ride with little to no outside noise. I love the stereo with Boise speakers. The double moon roof is awesome. The heated and cooled seats with the heated steering wheel were what really sold me on it. It comes with plenty of leg room for my grandsons that are all tall basketball and football players. I have the Enclave with a 3rd row seat. It gets good gas mileage.

I purchased a 2010 Buick Lacrosse in July of 2010 and since I have bought it I have spent over $5000.00 in repairs in addition to warranty repairs that were covered. My check engine light came on and I was given a list of codes that were causing the problem. I fixed all recommended issues, only to have the light come on again a day later. I was given the run around about how that one light controls hundreds of components and that the dealership would fix it. The next day I was given the bogus excuse that because the area where my tank was located had been dented that I needed to replace the fuel tank reservoir because that was causing the problem. I took my car to a non GM dealer and was told it was something going on with my engine. I took my car back only to be told that it was my timing chain after I raised all kinds of hell about the erroneous diagnostics. After that repair, maybe a month later my car starts overheating and I was told that it was my water pump and that was going to be an additional $1200! I am so sick of this car that it is pathetic! I thought about trading the car in towards the purchase of another but with all the invested money on repairs, I feel like Im losing! I would never buy another Buick. I own a Lexus and BMW and have never had these kinds of problems. I love the body style and luxury of the car but the mechanical issues are too much for me. It seems that the quality of these parts are sub-par and below industry standards, just listen out for all the recalls that GM lists every month seems like! Imagine the other numerous issues that get swept under the rug only to be footed by the consumers. GM will lose a lot of its potential customer base with these mechanical concerns because anyone that asks about the performance of my car gets an earful thats surely able to deter them from buying one!

Buick has a very large variety of models from cars to suvs. A great addition would be trucks!!! However Buick offers great vehicles at an affordable price. I have yet to see a vehicle made by Buick that was not modeled to please the eye. While Im not fond of the Riviera many people seem to love them. Buick makes very roomy vehicles. In the Century that I had 6 people could ride comfortably while 5 could ride luxuriously. The cars are very roomy and the dubs are even roomier. Buick offers many upgrade and customization packages. I had many upgrades on my second Buick and the upgrades didnt impact the price that much.

My sister went to start her car after getting off her graveyard shift and she heard an explosion and black smoke was bellowing out from under the hood! She immediately got out of the car and wondering what the heck was going on, and then the engine burst into flames! She works at a facility where people are treated for dementia! One of the residents was frightened so bad they had to calm him down! What in Gods name is GM doing? Id never buy a GM product especially after reading the complaints other people has experienced! My sister is without a car now!

Purchased pre-owned certified Lacrosse w/ 28k miles, from dealer in North Central Texas. In less than one year this vehicle has left me stranded twice. The second time the car failed, I was half way to the dealers shop. The car had to be towed the rest of the way. Timing chain issues and several codes flashed after vehicle was inspected. Dealer is now demanding proof of oil changes and attempting to back out of any warranty obligations. Purchasing a car on good faith and trusting GM to stand behind their products is a fools errand. No wonder the majority of folks in the US buy trusted and high quality Japanese automobiles. After repairs are made to my Lacrosse I fully intend to purchase a certified Toyota Avalon. Disgusted.

My car needed some serious work, and has for several months. There is an issue with the GM model of engine in my Buick that was brought to my attention about a year ago, that resulted a class action suit against GM. It was described to me as a slow deterioration of something within the engine (I am not a mechanic and do not claim to be. However, I am in a technical field). I have been saving up the money to get the (1000 dollars plus) repair done. About 3 months ago, my car started overheating. I was told that it would take about $1000 to $1500 to fix. But they said that they could not tell me exactly without taking the engine apart, which would cost several hundred dollars. They showed me how to put coolant directly into the radiator to avoid damaging the engine, until I could afford to get it fixed. I did it daily. The car kept running until eventually it overheated enough to cause several leaks, so I took it to them to fix. Originally, I was told it would be $1000 to $1500 to fix. They tentatively gave me a ballpark figure. I would not hold them to an estimate when they had not looked at the engine. And that is not what this complaint is about.By the time they called me the first time with an actual quote, it was around $2000 (I did not get it in writing). I asked them how much it would cost to fix the fan while they were in there (fan only worked on high, and was a preexisting issue). They told me it would add a couple hundred. I asked them to do that while they were in the engine. Once they called me back, they had found a bunch of other stuff that was wrong with my engine they had not quoted me for, and that it was now going to cost over 3000 dollars. When I told them to stop working on it, they informed me that they had already done 700 plus dollars worth of work. So, if they stopped, I would still have to pay that and my car would still not work. I could not afford this. But they assured me that the good news is that it passed the block test and the head gasket was fine. It had been tested several times. Since that was okay, my car would work for years after this repair.Having already been out of work for days without my car, I arranged to borrow money from my mother to cover the repairs, so I could get back to work. When I spoke with the mechanic to authorize the repairs, they listed a long list of everything that is needed to be done. It was a very long list. When they were done, I told them, I understand it needs quite a bit of work, but my only concern is the end result. I then asked them, If my car is only worth 4000 dollars, and I put 3020 dollars into it, when it is done, will it no longer overheat, will it be drivable, and will the heater work? The mechanic I spoke to (KJ **) said yes and continued to sell me on the repairs and what a good idea it was to do. I then asked the exact same question, just to be sure (I was planning for the worst) and got the same yes answer.The car was in the shop for a few days. The turn around was quite quick for the huge list of things that needed to be done (according to them). I called to check on it daily. I was never warned about any other problems. They told me on Saturday when I called that it was done, although I never received a call. And it was the end of the day when I tried calling. Im not even sure if they were open on a Saturday. And they told me that I had to come get it immediately. Well, it started out as him being pushy and encouraging me to come get it right then. But he eventually turned in to being flat out. He told me I had to pick it up because they did not have room on the lot for it.Regardless of if it was a rush job, a mistake on their part, or flat out fraud, I was sold an end result I did not get. When my girlfriend went to pick up the car to go to work (her work is approximately 1.5 miles from the auto mechanics shop), she was told that it was all fixed (just as I was on the phone). But she was told to keep an eye on it just in case and if it overheats to bring it back. She did not make it to work before it started overheating, not a mile and a half. Our house is only about a half mile away from her work (basically in between the two). So luckily, she was able to make it home after work. She told me it had gotten over half way to the red overheating in that short of a distance. So, the first thing I did the next day was to take it for a test drive (starting out fresh while it was still cold).It overheated off the charts within 10 blocks, red-line overheating. I immediately called the mechanic while letting the car cool down. It was the same guy who had sold me on the repairs (KJ **) and also the same guy that rushed it out the door. When I told him it was overheating, he sounded like he was trying to sound surprised. He was not sincere at all, very forced. He said, Oh really, thats weird. Then, he told me to let it cool down, take it back, and they would take care of it, and that they must have missed something. He said, You know, sometime things get overlooked. Being in a technical trade, I told him I understood (which I did, things happen). I asked him specifically: I have no money left. I just gave you guys 3000 dollars. I do not have. This will not cost me anything correct? He said yes. Once again, I repeated myself and made him repeat the same affirmative answer. I always cover my bases when there is a large amount of money on the line.The car was with them for several days, and I did not hear a word. They did not call me once. I kept calling. All KJ ** would tell me was that they were running a block test to see if it passed. He told me it passed one day, then it failed the next, and back and forth on 4 separate occasions. He said: It failed hot, so were going to let it cool down over night and test it again in the morning. It failed cold so were letting it run. Its been running for hours so it must be fixed (which is obviously a flat out lie, since it could not make it 10 blocks). It passed hot, and so on, going back and forth. He gave me no real answers and becoming less and less honest. This is the test they guaranteed me my car had passed initially before all of these repairs. And this was the whole reason it would be worth it to put $3020 into my 2000 Buick that is only worth $4000 or so.After four or five days total, KJ ** put me on hold for the first time. Then, someone named Nick (who refused to give me his last name when I called) got on the phone. He started listing off the things that needed to be repaired. I said, Thats great, but this is obviously not going to cost me anything extra right? He told me that since it failed the block test, it needed x done (head gasket I believe, along with some other things). And he told me that since that was not what they did initially, it would not be under warranty. Then, he started listing off things that were $400 to $500 a piece, which is where I cut him off. My response was (expletive deleted): Are you ** kidding me? You sell me on a 3000 dollar repair, guarantee me that the thing that is now broken is not broken and that’s the good news. You guarantee me an end result of a working car. But as soon as it drives off the lot, it cannot drive a mile. In addition to that, it broke in your possession due to being rushed or bad repair work, misdiagnosed, or whatever. Now you want more money?!I was obviously quite upset. He kept telling me the same not our problem type responses (that is not an actual quote, however everything else in this report is almost word for word). I told him I was going to call my lawyer. And I told them that I expect them to provide the service they charged me 3000 dollars for, and that was a working car. I told him I would call him back the next day. I immediately looked up everything I would need should they not honor the service they charged me for: this website (the BBB), the State Attorney General, King 5 news Scam Watch series, etc. I also found around 50 reviews online from other unhappy customers that claimed they had done the same thing to them (overcharged etc). Most of them were oil changes that ended up being hundreds. But a few of them were 2000 to 3000 dollar charges that were in the same or similar situations I was, except most of them at least had a working car to show for it!When I called the next day, the uncooperative Nick picked up the phone. I told him he had a day to think about the situation, and asked him if he had decided to do right by his customer. He continued the same not our problem responses. At that point is when I informed him I had legal counsel and that I would be filing with the BBB, State Attorney General, the credit card company, and have them featured on the news. I also told him that I would be taking him to court if they refused to provide the service that they had charged me for. He said, Lets go to court.One thing I find interesting is that when I was referring to my and KJ **s earlier conversation, he said yea that was me when I was quoting KJ **. He told me that I had talked to him. I never talked to him until they decided to try to get more money out of me. I pay very close attention to that type of thing in these situations. There are only 3 different employees I have ever spoken with there (Nick, Ken and KJ). KJ ** was new to me with this repair job. They dont even sound the same on the phone. KJ ** has a pretty noticeable accent, so this immediately jumped out at me as a complete lie. He was obviously trying to add credibility to his argument. Because if it was him I had been talking to, then he could argue about what had been said, and attempt to twist the end result.So, I am now filing this with you along with every other place I mentioned above. Thank you for your help. I just wanted my car fixed for the $3020 (less would have been better, but I was willing to pay it to have my car back and working). And I gave them countless opportunities to finish the job for the agreed upon price, all of which they refused. So now I am asking for my money back. I have been unable to work 2 weeks now due to being lied to, defrauded, sold a scam, and ripped off. I am an on-site computer technician and have to be able to get to a job site within 30 minutes, which is almost impossible in Seattle on public transit. Thank you for your assistance.

While driving my 2014 Buick LaCrosse to exit from the interstate, I let off the gas to reduce speed and when attempting to pick up speed, car would not accelerate at all but the start button was green. There was no jerking or shaking or any noise from the auto. Turned on my hazards, placed car in park, turned the car off and restarted. The engine light did not come on and car worked as normal. Not sure what happened but wanted to place the incident on record.

I liked my Buick. They offer a vast variety of cars, I had a hard time choosing between a Buick LaCrosse and a Buick LeSabre. I ended up getting the LeSabre. My Buick LeSabre was red with red interior wood panelling on the dash with a wood steering wheel. It was an automatic and it drove smoothly. My Buick LeSabre had seating for six, three in the back seat and three in the front seat. There was bench seats in it and it sat each of my family members comfortably. I choose to upgrade the radio to a CD player, windows to power windows and locks to power locks upgraded to anti-lock brakes.

Frustrated and disappointed owner of a 2010 Buick Enclave CXL with 86,000.00 miles. I cannot begin to describe how awful my experience with Buick and this Enclave has been. Ive owned this vehicle for 3 years bought it used at 30,000 miles with full maintenance records including tune ups and oil changes. Since Ive had the vehicle I have experienced the following: I have been left stranded on the freeway 4 times with 3 small children ranging from ages 3 months of age to 5 years of age with the same recurring issue Reduced engine power. I kid you not, the vehicle begins to fail locks up and then shuts off. I cant begin to describe how incredibly dangerous and frightful that experience is of having your vehicle shut off on you while traveling at 50-70 miles an hour with small children in the vehicle. And to make matters worse its out of warranty so I have paid over 13,000.00 in repairs alone. At least once a year our beloved family car shuts off and leaves us stranded in an incredibly dangerous situation and all Buick can say is we are sorry, you have had such a negative experience with this vehicle. Maybe its just a bad batch, lets offer you a newer model. As delightful as that sounds its not something I cant afford to do when I have paid you in full for a vehicle that doesnt work. And these vehicles are not cheap. Yes its a beautiful vehicle and has great features such as on star, blue tooth, heated leather seats, full 3rd row, towing capabilities, wood trim and all the other bells and whistles but Ive spent more money than any consumer needs to pay for a newer vehicle with low mileage. Since May of 2013 Ive had the following issues, power steering failure, reduced engine power (yearly occurrence), replacing a water pump twice, fuel injectors twice and transmission issues and those AC failing on one side of the vehicle. My biggest concerns are Safety and Reliability, your vehicles are not safe. I am proof of that and I have all the towing documents and dealership repair receipts to prove it. When you hear Oh my goodness, you are all lucky to be alive from your own Buick service technicians and other customers when explaining to them why your car is not working and why you were walking in from a ride on a small and uncomfortable tow truck with 3, yes 3 small children in car seats... you might just want to reach out to your customer and offer them a replacement or reimbursement. This is not how I would handle my business, this is not the type of poor service or experience any customer should endure, especially a client who has been loyal and understanding and paid their vehicle on full. I hope this helps other very frustrated consumers like myself who do not plan on remaining silent while companies like Buick continue to make money and make mistakes that might one day cost us our lives.

The Buick Skylark is like a sedan and sports car blend. Buick has been in business for many decades. I myself prefer the classic Buicks however the new styles are just as elegant. Buicks are conservatory priced and easily outclass more expensive car manufacturers. Buicks are classic sedans. The Skylark is a 2 door hard body sedan and is fast as a rocket on 4 wheels. For the passenger’s capacity, there are six seatbelts but you better hope everyone is very, very thin otherwise the driver will not have any elbow space to turn the steering wheel without breaking the ribs of whoever is unlucky enough to be riding in the front center seat. I would definitely recommend Buick to my children and grandchildren.

These cars should be took off the market. I paid 17000 for this 2009 Buick Lucerne, low mileage, but had not made 3 payments and this? Relay box burning, could catch vehicle on fire. I will not let my grandchildren ride in my car. Buick needs to take all of these vehicles off the road, and the car company they bought it from needs to offer them another vehicle so no one can be burnt up!

Be driving down the road and the radio just stops playing and the touch screen will not work, dont know what to do. Called the dealership waiting to see if its covered.

It is a very durable, reputable car. Not a car or brand that you would have to pay a bunch of money! With the value you would expect a distinct appearance and non standard features from this brand. But the various upgrade and personalization options offered by this company and brand are limited because it has a small about of availability.

The Buick LeSabre was an affordable means of transportation and a comfortable riding car. It was a four door sedan, nothing more or less. It also has average looks and good gas mileage. I could not have asked for more at that time of purchase.

After driving a Mustang convertible for several years, it was time to change to a car better fitted for the winters in the Pacific Northwest. The Encore AWD was the perfect fit for me and made my family feel better about my safety. I love it all year round. Also very stylish for a small SUV. Also love the color.

Buick has basically only cars and CUVs, not a variety of either. But what they do have they are good at. However, they are missing several models of cars that seem comparable to others. Cadillac had the ultra luxury space, so it makes it unclear exactly what Buick is going for. We purchased the LaCrosse and were very happy with the appeal overall. The color options were excellent and the curves were attractive. Overall the car had a modern, sleek, expensive look. Several personalization options were excellent, specifically some of the technology options. However, I feel that the Buick is lacking some of the more innovative safety features that other vehicles offer as options. While it doesnt have any huge passenger vehicles, it carries the popular and necessary options that carry between 5 and 8 people, which fits most families.

You can usually go find you a decent vehicle at a reasonable price. The cars are very safe and they keep you updated on any recalls. My favorite car is the Buick LeSabre. It has been a blessing to me and my family. It has the sporty look that I love. Came in my favorite color which is black. I enjoyed the sun roof as a commodity on days when I didnt wanna run my air conditioner. The back camera on the license plate and the Aux cord was a plus too. The lights on the rear bumper view let you really see behind you. Although, I had a small car so you fit just the people I needed. The trunk has more than enough space on it. The passenger seat was heat and air conditioning in that side.

Just love how so many different modules, colors, interior and options from young to older generation. The appearance is very classy for the young and hip to the soccer mom style and keeps up with the technology changing so fast. I was given options on how I wanted the interior of my car to be, the texture of the seats to the colors of the rugs. It’s spacious and has plenty of room for my growing family and the dogs. My son’s Caraway fit perfectly, has leg room and lots of room in the back seat.

Been fighting Buick for 4 months to get them to reimburse me for known fuel system issues just because I didn’t take to Buick dealer (I don’t trust the Buick dealership in the town where the car wouldn’t start). Ridiculous how bad the communication has been! Family has been loyal Buick family for over 60 years but we will never own another Buick and we will discourage any family members or friends from ever purchasing a Buick!

I have a 2012 Verano. Paint started coming off hood. It has never been parked under trees. Now paint on roof and top of truck is all faded. The sides are starting to look the same. Out of my bumper to bumper warranty 3000 miles ago. It has to be defective paint. GM is going to look at it they said.

Ot is an oldie but goodie Buick Century 2001 classic. It has 80000 miles & is still running smoothly. It has a cd player & runs like silk. I own it & dont have to make a car payment but do have to take it to the shop for little repairs, oil change & coolant etc.

I just discovered a leak in the base cover from the blower motor. I was very disappointed to learn from the Internet that this problem is a reoccurring problem on Buick Enclave from 2008-2010 and the dealer that sold me the car never disclosed said problem. I own a 2010 Model and I am sure that the floor and electrical have been damaged by water. This a an issue that demands a recall of the vehicle. I have been trying to have Buick fix the problem at their cost but I need authorization not to charge for the repairs and assurance that it can be fix. Please help.

When I scheduled a routine oil change, the service writer recommended changing transmission fluid at 50000 miles. Three days after this was done, my transmission completely stopped. They persistently denied that the procedure caused the transmission failure or even that they should have seen the problem when doing the fluid work. They charged over 3600 for the new transmission on top of what I had already paid for the fluid. After I complained to GM about this, they contacted the dealers customer relations department. The decision was to refund half of the cost of the new transmission.The dealers representative said the refund was coming because I had been a good customer, still not admitting the obvious cause. The check was to be sent in about a week. Nearly three weeks have passed and no refund has been received. Please note this review concerns the above incident, not my overall satisfaction with my Buick. As far as I know, installation of the new transmission was successful.

My mother bought this 2008 Buick Enclave CXL with every possible option for $44,000. 75-year-old female driver only, always maintained, never abused. At 45K miles, she gave the car to me. 45-year-old male, perfect driving record, & preventative maintenance freak. At 48K miles, the transmission began slipping at various times & in various gears. Took it straight to dealer, the warranty was expired 6 months ago due to time, not mileage. The dealer charged me $212 to tell me the tranny was slipping (knew that). Said it would cost me $1,200 just to drop it & diagnose. Suggested I go with a GM rebuilt for $4,800. They said Buick would not help me with repairs or discount the parts, even with only 48K miles. I took it a couple blocks down the road for a $3,000 rebuilt tranny with a 1-year warranty. The bottom line is this was my last try with an American car. I have owned 10 vehicles: 4 Toyotas, 1 Nissan, 3 GM, and 2 Dodge. I still have 1 of the Toyotas with 94K miles & never a problem. I have never gotten to 75K on any of the American cars without major tranny or engine trouble. The opposite with the foreign brands, never any major trouble. Call it luck, I call it obvious & have finally learned my lesson. I will stay with Toyota for life.

Buick has great variety. Definitely more versatile than I originally expected going to a Buick dealership. I truly enjoyed the experience and the variety. It has a super sleek and modern appearance. Much more visually appealing than the older Buick models that people usually associate with this particular car brand. The various upgrade and personalization options was amazing. I do not necessarily need a lot of gadgets and upgrades but there were definitely a lot available for other people that may want those sorts of things. It also has plenty of passenger capacity with lots of leg room and armrest plus lots of cup holders and a comfy seat from what Ive heard from the passengers in my car.

I have a 2012 Lacrosse that has just over 29K Miles on it. Transmission jerks hard as I am at normal speed cruising. I have duplicated for a Dealer and told that it is Normal for my transmission to jerk. These problems started around 2000 miles on the car, I bought it brand new with only 41 miles on it. I have driven 2 other 2012 Lacrosses and no jerk, a 2013, a 2014 and just today a 2015 and no jerk. It is the car and this is just the start of problems. I just had a mechanic from a totally independent shop to ride in my car tonight and he felt the jerking. He feels that there are transmission problems and I was told by several mechanics that a jerk that can be felt so strongly is not normal. I will never own another GM vehicle in all my days. This will be the last one.

I have owned and driven Buicks most of my life (77 years old), I have had more problems with my present car, 2008 Buick Lucerne, than all of my other Buicks combined. I had problems with lane departure system twice, door lock twice, recall and disconnection of heated washer system, door handle came loose and almost lost it, rear window wont operate, lane departure system started working once in a while and then stopped working at all. I have always believed in buying American, but I dont think I can buy another Buick. I bought this car at Everett Buick GMC in Bryant, AR. The VIN # is **.

This car dont have a lot of the update in them. It has no backup image and is not good on gas. Hard to find parts for the car, too, but the car drive smoothly and is easygoing, too. And its good for the space inside the car. You can set 4-5 people in the back and its got very Nice seats, heats very quickly, cool off very fast. Theres lots for room in the trunk, too, so its great for travel, and it is nice looking on the outside. Its very good quality.

There are small to extra large vehicles available. Sporty to old man style, small engines to large engines, 2 door to 4 doors to SUV, from economy to luxurious styles with all the amenities. The 4 door mid size SUV with a v8 engine has some storage in the rear and lots of legroom and headroom. It has plenty of room for at least 5 passengers plus if need a luggage rack on top. I was also able to tow whatever is needed at that time. It has nice stereo system all power in all the right places. Its also 4 wheel drive. It has almost every bell and whistle in it for a car of that year.

I liked my car and I recommend this style. It holds six people very comfortably. It has two door with nice car seats, seatbelt, nice stereo, compact, gas saver and great motor. Buick also has very modern cars in variety of colors. They are always coming out with new styles.

Buick is very reliable. I have been very happy with the cars Ive owned, looking into buying a new vehicle very soon like a Volkswagen Jetta or any Sedan or a SUV. I love the Volkswagen Jetta appearance throughout the years. Its always been a very adorable car and its features have been getting better with the years. They offer a lot of features with the new vehicle. It does get pricey but honestly its cheaper than most brand new vehicles out there and they are very reliable cars. They are very comfortable and spacious. They are differentially the type of luxury Im looking for. Besides, a SUV would be more room for everyone in my house.

The Buick Enclave for my family of six has given me nothing but problems. My check engine light would stay on majority of the time. It use to sound like something up under the vehicle was loose because it would rattle really badly. Whenever you started the truck up, it would make a loud roaring sound and grinding when making a left hand turn. My heat/air went out. All of the warning signals began lighting up. My front driver tire would always go low; but I was told by the dealership that the passenger back tire sensor needed to be replaced. The list goes on and on, but now it has been inoperable and parked in front of my garage since May 4, 2017. I had just got the vehicle used from a car lot; that had just purchased it from the dealership next door to them that morning. The downside was that it was purchased AS IS and with no extended warranty. The worst part is that it was purchased to replace a car that I had just lost, due to a total loss of being in an accident where I was not the at fault driver. I went months without a vehicle after being forced to turn in the rental. Now, my family has to endure being without a running vehicle now for almost a year. It is extremely unethical on GMs part because they were already aware of many of their plethora of models/years before they even started. Now, my family has been going in debt to pay for a vehicle that we cannot drive. I have been forced to turn down temp jobs because the strain of lack of multiple public transit routes not coinciding with job schedules. Most people in social media groups have been bragging about at last getting rid of their money pit vehicles. I wish that was even an option for me. However, if I was even able to afford to get it fixed, I would still be taking a major loss with the $4000 that I put down plus the loan payments that we are currently still making in addition to when I was still making full coverage insurance payments. That could have been going towards the loan payments, repairs, or even another vehicle.

My car is a nice SUV and it has Bluetooth blind spot and aux cord and back up cam. Its good on gas and roomy, comes with a sunroof and the staff knew exactly what I was looking for. The Color is nice and has chrome on the side mirror, the tag plate and dashboard. I had upgrades but strip seats in. I also asked them to put a cover in the trunk so I dont sharched and chrome on the wheels and tint on the windows. It is really nice to ride around in. I have a big family and we go on road trips and everyone is just fine in the car and there is a lot of head room and leg room and a lot of trunk space.

I own a 2010 Buick LaCrosse. The passenger door came back and made an 8 gash in my 88-year-old mothers leg. She went to the emergency room and has spent a day and night in the hospital because of this. There is a chrome strip along the door that sticks out from the door, and this strip made the gash. The Buick dealer first told me he would fix the strip. But after speaking to the corporate office, he was told that he couldnt touch my car and couldnt do a thing!