I purchased a brand new 2016 Buick Encore end of August. I had issues with the car when driving under 40 mph where it would appear to cut out or shift hard. I had researched and found where other people had the issue and it went away a few thousand miles. Then in November at 3500 miles, it happened going down the highway at 50 mph and threw me forward in the car. Then once coming to a stop, I was unable to move in reverse, it made an awful sound and would not move. It would still go in drive but again cut out heavily. The car was towed to the dealer for repair.I am now told that the tool needed to repair my transmission was just ordered last week, over two weeks of having my car, that the tool would not be received until the end of December or first part of January. I am disappointed that GM would not approve for a complete transmission replacement as opposed to repair. I purchased the car loaded with every feature and I am most upset how long I am being deprived from the car.

The models included do not differ significantly from any other car brand. They are pretty much just more fancy Chevys. Not worth the extra money you will spend. They do not look significantly worse or better than other cars. The standard features and the various upgrade and personalization options are chosen to make you interested in the vehicle but rope you into buying a more expensive model. Buicks capacity is sufficient to carry passengers to any destination you may choose. Go anywhere you want with 5 or less people. No problem. Extra characters.

I have been arguing with customer relations about the brakes being incorrect on this car for at least 6 months. The brakes are smaller than what was suppose to be on the car as advertised by Buick. I went to replace the fronts and the pads on the car are smaller than the OEM replacements and it turns out I had to buy standard Lucerne pads. Then I had the rears replaced. OEM for the car dont match. Had to hunt and search and buy 2001 La Sabre pads. The car has 98k on it and uses a quart of oil every thousand miles. Cant get a dealership to diagnose it. The transmission has erratic shift and flare ups. Dealer cant diagnose it. If it doesnt have a trouble code, it doesnt have a problem is what Im told. The door trim is delaminating. Some of the pieces replaced before for the same problem. Oh its out of warranty. The wheels clear coat is coming off and these were replaced once under warranty for the same problem but its out of warranty.

Buick brand cars are fairly standard looking with some full size cars and some small compact cars such as Gran Sport, Buick Century, Buick LeSabre. Their full size cars are size of the biggest cars of all brands. I recommend the passenger options for the Buick brand. They have a lot of large, spacious cars and even their sport models and small compact models are very spacious with front and back seats.

My car ran fine from 2016-2019 - I barely drove it. It had 40,000 miles on it after 3 years and since I take the train to work and the car was inexpensive and seemed to run well, I figured why not take over the lease. As soon as I did, the turbo boost failed. So I brought it to the dealership and they fixed it. When I got it back, the ENGINE EXPLODED. After having it towed to the dealership, they told me that it was irreparable. When I asked Buick for help, they said that there was sludge in the engine which must mean I never changed the oil, which is patent nonsense – how would I pass inspection three years in a row with an unmaintained vehicle? Not to mention I had my service station pull receipts from as many oil changes they could find (7) and sent those as proof but they replied those were written in pencil and so are not valid. That is nonsense. But even still, I dug deeper and found another receipt, an original carbon copy on the yellow paper, typed out. They just ignored that, as they also ignored the OnStar system report showing a robust maintenance history with oil changes at about every 5000 miles. No matter. They closed the case. I still owe $15,000 to GM Financing. Why do they think Im going to pay it? I will get justice and have my credit repaired despite their evil tampering. And I will sue for damages too. And Ive started a Facebook Group for other people who have had problems with (what Ive come to learn) their notoriously awful, neglectful, careless, thoughtless, ignorant, unjust, and bullying customer service. This company should be gutted and replaced with a newer generation of younger executives who understand todays customer as well as the power of social media.**

New Buick Verano owned only 2 months - When driving, an RPM hits 15. Starts to shake and makes noises. Also, just tonight driving home and all my light inside and outside turned off. Couldnt see to drive. Luckily there was room to pull off highway or possible accident. Restarted car and lights came back on! GM needs to step up and make these cars better or there will be a huge lawsuit.

Bought my 2017 Buick Cascada new and had no problems until June 29, 2019. Since then nothing but problems. Four attempts to repair at one dealership between June 30 and the middle of July. The dealership claimed they fixed/replaced crank shaft and can shaft three times and the issues were unrelated. Returned car to me leaking oil. Second dealership has had car since first week of August with turbo part 30 to 60 days out. GMC representative informed me that’s a parts issue not theirs and since they plan to repair it they are upholding their end of the deal. I thought the deal was a quality car?!?? Apparently the deal is provide bare minimum and expect consumer to be happy. I expected more from Buick. Should have stuck with Nissan. Less flash but a lot more reliable!

I have owned a Buick for over ten years and it has yet to let me down. This is a used car with a few problems from wear and tear. Has always been a well-performing vehicle that has the security and comfort I need with my disabilities. I can get in and out easily, which is a big factor in my choice. Furthermore, It has the durability that I want. It is definitely built to last. The Buick LeSabre is the perfect vehicle for me.

It has been very reliable overall for the most part, and has served me quite well since the initial purchase. The 2016 Buick Verano is quite comfortable and quiet, though it could benefit from more accessible power in the middle part of the RPM range, where it gets a little bit boggy.

This car offers steering wheel volume control, electronic adjustable mirrors, leather seats, and plenty of leg room. I would recommend this LE Buick LE Sabre to family and friends. Its a good value for the money! Its a pretty casual looking car. Its beige, and isnt very flashy at all. It is roomy, and it would make a great family car. Overall, its an attractive looking ride! It can be upgraded and personalized, but really not all that much. Its pretty much what you see is what you get! It is a very spacious family car. Its leg/set room is its number one feature. It is great for people who are tall! Everyone is my family has long legs, so its a great fit!

I have owned my Rainier for 4 1/12 years and have recently had issues with the air suspension system. As I drive or when it’s parked, the vehicles rear end drops, which causes headaches and stomach pain from the bouncing around as I drive. I have researched this issue and found numerous complaints with the same issue. I have taken very good care of the vehicle, and feel that Buick/GM should cover the costs of the repair, since this is a default/defect in the manufacturing of the vehicle and no fault of my own. I am paying a 450.00 monthly car payment that I feel is a LEMON, and I am very frustrated, embarrassed, and dismayed.

The Buick Enclave for my family of six has given me nothing but problems. My check engine light would stay on majority of the time. It use to sound like something up under the vehicle was loose because it would rattle really badly. Whenever you started the truck up, it would make a loud roaring sound and grinding when making a left hand turn. My heat/air went out. All of the warning signals began lighting up. My front driver tire would always go low; but I was told by the dealership that the passenger back tire sensor needed to be replaced. The list goes on and on, but now it has been inoperable and parked in front of my garage since May 4, 2017. I had just got the vehicle used from a car lot; that had just purchased it from the dealership next door to them that morning. The downside was that it was purchased AS IS and with no extended warranty. The worst part is that it was purchased to replace a car that I had just lost, due to a total loss of being in an accident where I was not the at fault driver. I went months without a vehicle after being forced to turn in the rental. Now, my family has to endure being without a running vehicle now for almost a year. It is extremely unethical on GMs part because they were already aware of many of their plethora of models/years before they even started. Now, my family has been going in debt to pay for a vehicle that we cannot drive. I have been forced to turn down temp jobs because the strain of lack of multiple public transit routes not coinciding with job schedules. Most people in social media groups have been bragging about at last getting rid of their money pit vehicles. I wish that was even an option for me. However, if I was even able to afford to get it fixed, I would still be taking a major loss with the $4000 that I put down plus the loan payments that we are currently still making in addition to when I was still making full coverage insurance payments. That could have been going towards the loan payments, repairs, or even another vehicle.

I love my Buick Lucerne my dad retired Buick here in Michigan and Ive only driven Chevy or Buick. No worries.

I have had nothing but trouble with my 2009 Buick Enclave. The water pump went out and the power steering pump went out. The fuel pump is now going out. Everyone I get gas it wont start. The front struts went out. The air bags in the front has only worked part time. The timing is off. Its like it has been one problem after another. I have paid so much out in repairs and still have more repairs to do on it. It keeps throwing more and more codes every time I drive it. I cant seem to get rid of it because of all the repairs still needed and I cant get it paid down because Im spending too much for repairs. At this time I owe twice what the car is worth due to the condition it is in. I Will Never Ever Buy Another Buick.

I bought my car a year ago. Both interior door panels on right side are damaged. They said they would order them and replace both. I have literally called them every month and there’s some excuse! I still have never gotten a follow up call from anyone! All the managers in all departments know me because of how many times I’ve been in. Now my engine light has been on 3 days! I’ve left 7 messages between my service guy and his manager. I need to make service appt. No one will call me back! It’s horrible service. I asked to please let me know even if they are too full to fit me in. They just ignore me. Maybe I’m being too nice??? I would never buy a Buick again!!!

We have a 2011 Buick Regal. Its a nice car, but it couldnt make it past 7,000 miles before the check engine light came on three times. The first time it came on, it turned out that it needed a new timing chain and 4 new valves. The second time it came on, the fuel injectors needed to be cleaned. Then, time went by and after five months, the engine light came on for the third time because the car needed a new fuel pump. So far, everything has been fine with the car.

We bought this vehicle in January 2016. 13 months after purchase the engine jumped time and the whole engine needed to be replaced to the tune of almost $10,000. Repairs are expensive on this vehicle.

This car brand is great. You can customized it to your needs. It matches who I am and I am very happy. Its a great family car. I am a mom of 4 and I drive around with my big family. Its spacious and everyone is comfortable with lots of legs space and shopping space. Its affordable, reliable and up to date. The tank is easy to fill and I felt safe with all the features such as air bags and road call assistant. I also feel good about my cars appearance. It has nice interior, good radio and gps system. I am very satisfied with it and would recommend it to anyone looking for a car.

My Buick has been in the service department 4 times of the course of 3 months and still not fixed same exact issues, and now Im told by (Freedom Chevy Hwy 67 Dallas) that they do not want my service anymore... Disappointed, shocked, confused on so many levels.

This complaint is not about customer service at any Buick dealer, but a complaint against the design and production engineers who designed a 2008 Buick Lucerne that requires the fender well to be removed at a labor cost of $250.00 to replace a low beam bulb that costs less than $20.00. How stupid can GM get and what a ripoff to a long-time Buick owner? If I have to pay $250.00, I will never buy a GM product again.

I purchased a 2019 Buick Enclave $32,000 in March 2020. My vehicle has now been in the shop for 5 months with airbag problems and Buick can not give me a date of when the part will be shipped and my car repaired. Every week the advisor said she can not give a date and no updates. I have only driven my new car for four months, Im still making the high payments, paying the insurance etc. I ask them to buy the car back and they refused. I would never recommend Buick and they do not care about their customers.

Be driving down the road and the radio just stops playing and the touch screen will not work, dont know what to do. Called the dealership waiting to see if its covered.

I went from a Toyota to a Buick because I wanted to buy American. BIG MISTAKE. This Enclave Premium is going into the shop for the 2nd time in 800 miles The Toyota never went in for anything in 60000 miles

First of all, we were lied to by the sales person. The dealership in Cleveland, TN. We were informed I could get a sunroof installed for $695.00. We chose the Buick Verano we have because of that fact. There was another Buick Verano at the dealership we would have chosen had we known the actual cost of the sunroof was DOUBLE what the sales lady told us. The dealership owner refused to honor this and she had no concern for her employees lying to us. Her overall presentation was not a good one at all. I forwarded my concern to BUICK and GM without any success whatsoever. ABOUT THE CAR. This is not buyers remorse. The car has a HORRIBLE odor inside that air freshener does not work on. The side windows fog up except on warm sunny days. The steering wheel radio channel changer does not function. The automatic climate control only works for the air conditioning. You can feel the car change every gear upon take off and slowing down. The passenger seat sometimes slides when the car is moving - it doesnt seem to lock into position very well. The back windshield needs a wiper because of the slant. Dust and rain obstruct the rear view at times. I had such high hopes. I am 48 years old and I have only owned two new cars in my lifetime thus far. The first was a Chevrolet Cavalier which eventually got repossessed because I had to spend so much money to keep it running. I only had it for 2 years before they took it. I was 22 years old then. The car was under warranty but the things that kept tearing up were not I was told by the dealership. Now another GM product with liars and what I feel to be a terrible car. Fortunately I dont have a car payment and it cannot be repossessed this time. I gave this car to my cousin to drive and I now own a new Honda Accord that I really like. I am PRO AMERICAN and bought a Buick for that fact and for the first time in my life I am ashamed to be an American because our businesses have no morals. From the dealership to the company. How they stay in business I will never know. However, I can promise you that my partner and I will never buy another GM product.

In the 3 years I have owned my Encore I have not had one problem. Great size, easy to handle, stable on the highway and easy to park. It is also practical because you can lower the back seats to carry large items. The back door allows for easy access to the cargo area.

The Buick Enclave is a joy to drive and great for long distances in respect to comfort and safety. It is powered well but that fact does give it a thirst for fuel. I would recommend this make and model to follow-up drivers.

Buick Envision Essence - The perfect size SUV, 4 cylinder so not so peppy. Great gas mileage 28.7 both city and highway combined for my first 15k. Roomy particularly the back seat. Have taken long trips with adult backseat passengers. Also love the blind spot warnings and the complete sunroof. Pricey though. My sticker was 40,543 but bot 15% off. Made in China. Not that many on the road.

Stalling and not starting of 97 buick lesabre - I have watched the recalls and saw that they go back as far as my year but not the model. My one owner 97 was purchased from a Buick dealership 3 yrs ago with only approx.117,000 miles. I figured was going to last until I quit driving as Im 66. In the first 5 miles I drove, the check engine light came on. My sister who got the car for me was adamant it was fine when she drove home and dew places trying it out. She had to have them replace the battery before she got it. We took to a garage where the gas cap was replaced and the man said that was probably all it was. Light went off till filled up next day to return back to me home...right back on, was running fine so ignored it, drove 225 miles home. About 2 months later after having auto parts house check codes went off. Stayed about 1 month. The next time came on, different code showed up. Had towed in to shop after wouldnt start and they kept 2 days, said couldnt find anything wrong. Week later stranded me a second time ..so after waiting about 20 min it started up. Got home...son looked, checked all wires etc...said didnt see a problem. I drove back 225 miles. Back in July, got there - had to have water pump replaced and the air quit working on. Hi fan only works on med. Now for 3 yrs I have had nothing but problems. Replaced starter because after having to bump start to try get going, it went out. Wires plugs all small stud trying to fix, nothing has worked. The car cut completely off while going down highway at 55, 6 months after got it. Now happens about once every few weeks, nothing works at all. Cant steer and so afraid someone will hit me trying to get off road. This car is only transportation I have and on fixed income. Cant afford another one, still owe my sister about 1000 dollars on it. She pd $3500.00 at Buick dealership in Statesville N.C for it. She just recently had to replace thermostat and needs serpentine belt which I have but not on yet. The other thing is the not starting when you drive. Make a stop or 2 then wont crank....have to wait at least 12 - 15 min. Sometimes you get lucky and it started. Most of time you have a cycle 1st try 12 min....2nd, wait 15 - 20 more min, then wait full 20 min again. Usually 3rd time after waiting up to as much as an hour she cranks...but has had to be let sit in yard at home for several hours before will start.This is serious and needs to be addressed, this car is dangerous and needs to be on the switch problem recall. Im at my wits end with nothing to fix it with. Yes it was a used car but supposedly according to your dealership was a heck of a car. Nothing but worry and problems, since Ive had it Im stuck. Please help me before I become one of your GM statistics.

I love the Enclave! It’s classy and spacious. I am not a huge fan of the navigation I find it outdated and dinosaur like. But overall I love it. The three row seating is ideal. The sun roof is perfect and has a screen. Heating and cooling could not be any better especially the seats.

My 2005 Buick Rainier is an older car, but has not given us any problems. It has been very reliable and the only things we have had to do are just considered regular maintenance. I like the leather seats and the wood details such as the steering wheel. I love the amount of space in the back as well as the dual climate control. The only features I would add are a sun/moon roof and maybe a DVD player for the back for long trips. Other than that, I just love the entire look of the car and it is also a very smooth ride.

I own a 2010 Buick LaCrosse. The passenger door came back and made an 8 gash in my 88-year-old mothers leg. She went to the emergency room and has spent a day and night in the hospital because of this. There is a chrome strip along the door that sticks out from the door, and this strip made the gash. The Buick dealer first told me he would fix the strip. But after speaking to the corporate office, he was told that he couldnt touch my car and couldnt do a thing!

I have taken my Buick Regal turbo 2011 in for repairs 19 times. The serpentine belt is squeaking again so that will be 20 times. I also have a suspension light on which they report will be a 1000 dollar repair. The lemon law gave me a small amount of cash but I think Buick should have replaced this car. It all started with 2000 miles on it. It also had a cracked turbo which needed to be replaced. The dealership has been rude and horrible. I will never buy a GM product again.

My car needed some serious work, and has for several months. There is an issue with the GM model of engine in my Buick that was brought to my attention about a year ago, that resulted a class action suit against GM. It was described to me as a slow deterioration of something within the engine (I am not a mechanic and do not claim to be. However, I am in a technical field). I have been saving up the money to get the (1000 dollars plus) repair done. About 3 months ago, my car started overheating. I was told that it would take about $1000 to $1500 to fix. But they said that they could not tell me exactly without taking the engine apart, which would cost several hundred dollars. They showed me how to put coolant directly into the radiator to avoid damaging the engine, until I could afford to get it fixed. I did it daily. The car kept running until eventually it overheated enough to cause several leaks, so I took it to them to fix. Originally, I was told it would be $1000 to $1500 to fix. They tentatively gave me a ballpark figure. I would not hold them to an estimate when they had not looked at the engine. And that is not what this complaint is about.By the time they called me the first time with an actual quote, it was around $2000 (I did not get it in writing). I asked them how much it would cost to fix the fan while they were in there (fan only worked on high, and was a preexisting issue). They told me it would add a couple hundred. I asked them to do that while they were in the engine. Once they called me back, they had found a bunch of other stuff that was wrong with my engine they had not quoted me for, and that it was now going to cost over 3000 dollars. When I told them to stop working on it, they informed me that they had already done 700 plus dollars worth of work. So, if they stopped, I would still have to pay that and my car would still not work. I could not afford this. But they assured me that the good news is that it passed the block test and the head gasket was fine. It had been tested several times. Since that was okay, my car would work for years after this repair.Having already been out of work for days without my car, I arranged to borrow money from my mother to cover the repairs, so I could get back to work. When I spoke with the mechanic to authorize the repairs, they listed a long list of everything that is needed to be done. It was a very long list. When they were done, I told them, I understand it needs quite a bit of work, but my only concern is the end result. I then asked them, If my car is only worth 4000 dollars, and I put 3020 dollars into it, when it is done, will it no longer overheat, will it be drivable, and will the heater work? The mechanic I spoke to (KJ **) said yes and continued to sell me on the repairs and what a good idea it was to do. I then asked the exact same question, just to be sure (I was planning for the worst) and got the same yes answer.The car was in the shop for a few days. The turn around was quite quick for the huge list of things that needed to be done (according to them). I called to check on it daily. I was never warned about any other problems. They told me on Saturday when I called that it was done, although I never received a call. And it was the end of the day when I tried calling. Im not even sure if they were open on a Saturday. And they told me that I had to come get it immediately. Well, it started out as him being pushy and encouraging me to come get it right then. But he eventually turned in to being flat out. He told me I had to pick it up because they did not have room on the lot for it.Regardless of if it was a rush job, a mistake on their part, or flat out fraud, I was sold an end result I did not get. When my girlfriend went to pick up the car to go to work (her work is approximately 1.5 miles from the auto mechanics shop), she was told that it was all fixed (just as I was on the phone). But she was told to keep an eye on it just in case and if it overheats to bring it back. She did not make it to work before it started overheating, not a mile and a half. Our house is only about a half mile away from her work (basically in between the two). So luckily, she was able to make it home after work. She told me it had gotten over half way to the red overheating in that short of a distance. So, the first thing I did the next day was to take it for a test drive (starting out fresh while it was still cold).It overheated off the charts within 10 blocks, red-line overheating. I immediately called the mechanic while letting the car cool down. It was the same guy who had sold me on the repairs (KJ **) and also the same guy that rushed it out the door. When I told him it was overheating, he sounded like he was trying to sound surprised. He was not sincere at all, very forced. He said, Oh really, thats weird. Then, he told me to let it cool down, take it back, and they would take care of it, and that they must have missed something. He said, You know, sometime things get overlooked. Being in a technical trade, I told him I understood (which I did, things happen). I asked him specifically: I have no money left. I just gave you guys 3000 dollars. I do not have. This will not cost me anything correct? He said yes. Once again, I repeated myself and made him repeat the same affirmative answer. I always cover my bases when there is a large amount of money on the line.The car was with them for several days, and I did not hear a word. They did not call me once. I kept calling. All KJ ** would tell me was that they were running a block test to see if it passed. He told me it passed one day, then it failed the next, and back and forth on 4 separate occasions. He said: It failed hot, so were going to let it cool down over night and test it again in the morning. It failed cold so were letting it run. Its been running for hours so it must be fixed (which is obviously a flat out lie, since it could not make it 10 blocks). It passed hot, and so on, going back and forth. He gave me no real answers and becoming less and less honest. This is the test they guaranteed me my car had passed initially before all of these repairs. And this was the whole reason it would be worth it to put $3020 into my 2000 Buick that is only worth $4000 or so.After four or five days total, KJ ** put me on hold for the first time. Then, someone named Nick (who refused to give me his last name when I called) got on the phone. He started listing off the things that needed to be repaired. I said, Thats great, but this is obviously not going to cost me anything extra right? He told me that since it failed the block test, it needed x done (head gasket I believe, along with some other things). And he told me that since that was not what they did initially, it would not be under warranty. Then, he started listing off things that were $400 to $500 a piece, which is where I cut him off. My response was (expletive deleted): Are you ** kidding me? You sell me on a 3000 dollar repair, guarantee me that the thing that is now broken is not broken and that’s the good news. You guarantee me an end result of a working car. But as soon as it drives off the lot, it cannot drive a mile. In addition to that, it broke in your possession due to being rushed or bad repair work, misdiagnosed, or whatever. Now you want more money?!I was obviously quite upset. He kept telling me the same not our problem type responses (that is not an actual quote, however everything else in this report is almost word for word). I told him I was going to call my lawyer. And I told them that I expect them to provide the service they charged me 3000 dollars for, and that was a working car. I told him I would call him back the next day. I immediately looked up everything I would need should they not honor the service they charged me for: this website (the BBB), the State Attorney General, King 5 news Scam Watch series, etc. I also found around 50 reviews online from other unhappy customers that claimed they had done the same thing to them (overcharged etc). Most of them were oil changes that ended up being hundreds. But a few of them were 2000 to 3000 dollar charges that were in the same or similar situations I was, except most of them at least had a working car to show for it!When I called the next day, the uncooperative Nick picked up the phone. I told him he had a day to think about the situation, and asked him if he had decided to do right by his customer. He continued the same not our problem responses. At that point is when I informed him I had legal counsel and that I would be filing with the BBB, State Attorney General, the credit card company, and have them featured on the news. I also told him that I would be taking him to court if they refused to provide the service that they had charged me for. He said, Lets go to court.One thing I find interesting is that when I was referring to my and KJ **s earlier conversation, he said yea that was me when I was quoting KJ **. He told me that I had talked to him. I never talked to him until they decided to try to get more money out of me. I pay very close attention to that type of thing in these situations. There are only 3 different employees I have ever spoken with there (Nick, Ken and KJ). KJ ** was new to me with this repair job. They dont even sound the same on the phone. KJ ** has a pretty noticeable accent, so this immediately jumped out at me as a complete lie. He was obviously trying to add credibility to his argument. Because if it was him I had been talking to, then he could argue about what had been said, and attempt to twist the end result.So, I am now filing this with you along with every other place I mentioned above. Thank you for your help. I just wanted my car fixed for the $3020 (less would have been better, but I was willing to pay it to have my car back and working). And I gave them countless opportunities to finish the job for the agreed upon price, all of which they refused. So now I am asking for my money back. I have been unable to work 2 weeks now due to being lied to, defrauded, sold a scam, and ripped off. I am an on-site computer technician and have to be able to get to a job site within 30 minutes, which is almost impossible in Seattle on public transit. Thank you for your assistance.

There is a wide variety of cars manufactured by Buick to suit everybodys needs. Some for safety, some for technology and some for sporty. I owned a Buick Lasabre as my first car and that thing lasted me over 10 years plus what it lasted the person I got it from. Buicks are durable, long lasting cars. Also, the appearance is just beautiful. Its sleek and smooth yet tough. Its sexy like a woman yet strong like a man. They have upgraded their safety features and their technology features. You can pretty much make your own car now, haha. The capacity is whatever you want it to be. All you have to do is tell them what you want in a car and consider it done.

I purchased this car almost 2 months ago and have driven it all of 4 days. During that time the vehicle shut off and lost power while I was going 75 to 80 miles per hour on a freeway. I almost got in a horrible accident each time. I took the car back to the dealers so they could figure out what was going on. After having the car for almost 30 days, they call me and say they have no idea what is making it do that. Told me I need to pick up the vehicle and release the loaner and want me to drive this unsafe vehicle! They are crazy!

Buick offers every car you can think of. This is my first car and I love it. It has awesome qualities, it gets me to where I need to go. I can fill my car up with about 40 dollars and it lasts me through the week, and thats with going back and forth to work. I can be in the middle of nowhere and the radio picks up great. They have a Bluetooth option to connect your phone, so its hands-free. The ac and heat does me wonders. It heats up and cools down in an instant. Also, the seats are easy to manage. Overall this car has the very best qualities. Over the years, Buicks have changed in its performance and its technology. It makes everything easy to handle and I feel safer having this vehicle while my kids are in the car. Every car has its own unique style that can be suited for anyone. As each year passes by the better they get. It is a trusting brand that you can count on. I have never came across a better quality of car. I would highly recommend this to anyone who is looking for a dependable car and looking to save in gas.

For the past 8 months, I have only been able to drive my Buick for 2 weeks at a time without having serious issues. The engine light will come on and I get the following error messages: reduced engine power, max speed 32 mph, traction control off, service StabiliTrak. The first time this happened, I was on the interstate driving 75 mph! Since the end of July, I have had my car in for service multiple times at several different service centers. It has now been at Todd Wenzel Dealership in Davison, MI since January 6th (today is March 22nd), with no diagnosis. Today I was told they cannot diagnose it until the vehicle gets worse and that I should drive it until another symptom develops! They said since they cannot replicate the problem, they dont deem the car unsafe to drive.I have kept records that detail the issues I have been having and the attempts that have been made to fix it. If I did not still owe $12,000 I would have gotten rid of this car by now. I have been told: Total customer satisfaction is important at Buick. If this is truly the case, then Buick/GM should step up and make this right: either figure out the problem and fix it, or give me a replacement vehicle worth what I still owe. This is just not ok and I am at my wits end.

I have a 2014 Buick Regal. This morning I took it to the dealer because there it was a message on the car regarding the power steering. They changed the car battery cause they said that was the reason of the message. I just want to let people know that I previously had a brand new Buick Lacrosse 2013 that I changed for this Regal and that it gave me the same problem with the battery in less than 2 years. Im not a mechanic specialist but how it is possible that 2 different brand new cars are exactly giving the same problem? It means that the manufacturer it is using a very low quality batteries on their cars to reduce their costs. I was thinking to buy a Lacrosse again but I will think it three. What a shame because I really like Buick. However, I recognize that the service at the dealer is extremely good. The guys over there are awesome, excellent attention. Thank you guys!

Initially you would be blown away. Its so luxurious and comfy inside. Great features. Seems high end. STOP! Dont let that fool you like it did me. Dont believe my review. Just google complaints with Buick Enclaves and thousands of consumers have the same complaints as me. The transmission and powertrain needed to be replaced. Was stuck on highway out of town several times with transmission, powertrain, and StabiliTrak problems. The SUV decelerated to less than 10mph many times on the road... DANGEROUS. That check engine light stayed on. I took it to many many mechanics who could not fix it. Buick wants you to pay to just replace the whole thing... thousands of dollars. If I didnt have an initial extended warranty I wouldve been out $3k when it 1st happened on natl highway. The wave plate needed to be replaced then. The valves and hoses constantly break and leak and need replacing. I have spent thousands out of pocket as a teacher and single momma. This car is a money pit! Beautiful, spacious. Comfy, but you will never be able to relax! Passenger airbag light is on and rear backup alert is on. The airbag alone in a passenger seat 800. For what you pay for the luxury car, you might as well drive a cheap car that gives you no problems. GMC wont recall these terrible engine and transmission problems either though they know about it and many consumers complain about it. Rip off. They should spank themselves! They deserve 1 star.

I just discovered a leak in the base cover from the blower motor. I was very disappointed to learn from the Internet that this problem is a reoccurring problem on Buick Enclave from 2008-2010 and the dealer that sold me the car never disclosed said problem. I own a 2010 Model and I am sure that the floor and electrical have been damaged by water. This a an issue that demands a recall of the vehicle. I have been trying to have Buick fix the problem at their cost but I need authorization not to charge for the repairs and assurance that it can be fix. Please help.

I went looking for a different type of car. As I looked I saw several of this brand and they all seemed comfortable. And yet they were fuel efficient. I have found it to be both. It is not as sleek as I would like but that is due more to the age of the car than to the workmanship. I overall like the style and appearance of this type of car. I have electric doors and automatic locks are not present but that is due to age of the vehicle. This vehicle will seat 6 people comfortably which was great. Yet if there are only 2 people it is comfortable and effective than I thought it would be. It is good that it has child proof doors.

I purchased an earlier model Buick as I was looking for a good deal and I dont drive much, so with those older models there isnt much variation in style. The newer models on the floor looked updated with more variety. For a used car the Lucerne has a lot of great features; leather heated seats, rain sense wipers, smart seats. Great options and features for the price paid. My car is very roomy and spacious. 5 people total including driver with lots of leg room. Large trunk space for storage. Very comfortable car for short and long trips.

My 2006 Buick Lucerne has many issues. When getting in the car, the lite knob hits knee. Its seat plastic is cracked. The original tire has belt seam overlapped too far, causing thumping and air pressure notification to come on. One rim leaked due to flaking chrome and corrosion, its outside trim is coming loose.

Have had a problem with my 2002 Buick LaSabre Limited for months and had it in the the Garage down the street from me and now at Palm Chev in Ocala, Fl. When driving this vehicle down the road, a red light comes on and then a beep beep, and it stops. This has become a safety hazard and after 5 times and 4 new sensors, its still doing the same thing. I am wondering if someone higher up could be contacted to see if there is something the dealer has missed. They have had my car now for 3 days and nothing shows up on the computer, and when they drive it nothing happens. I have spent over 1700.00 getting this car right and now I am afraid to take it out on the road anymore. It have around 50,000 miles on it and is a beautiful riding auto but I would like to find somebody who knows something about this problem. Can anyone advise me as to who to contact?

I have a 2008 Buick Enclave, which I thought was the perfect mid-size SUV for my 3 children and I. Needing more space, I traded in a more reliable vehicle in order to purchase it. However, my vehicle has caused me nothing but grief and $$$. Today 6/2/15 I took it to the dealer again at Fremont Buick because my air conditioner stopped working about 3 weeks ago (I live in the place with the drought, California). I first reported hearing a hissing noise last December and was told that nothing was wrong, but they did say that I needed to replace my rack & pinion and that the right axle was leaking. I spent $1,000.00 on that repair. Come March, before a road trip to Southern CA from Northern CA, I took my vehicle in again to ensure that all was well (it would feel like the car wanted to cut off at random times and the hissing noise still was happening). I was told again that the boot axle was leaking and also to replace the same rack and pinion. Umm, I just had that repaired 3 months ago?! They assured me that it was under warranty and fixed it again, now for free claiming that it must have been a defective part sent. They also told me that my timing cover needed to be replaced and was leaking. I did not elect to have that work done and didnt even understand what that meant since they said I could indeed drive to San Diego fine.Now for todays repairs needed: Timing cover plus water pump (leaking) $3,200.00, rear evaporator (leaking) $1,140.00 and power steering rack $2,079.00 for a grand total of $6,419.00. I still owe about $12,000 on the car! I just sat at work fighting back the tears... What a waste of money? In addition, I kept all services/maintenance up to date and none of this is my fault. Its not even normal wear and tear on models from the last decade according to an outside mechanic. I did purchase my car certified pre-owned from the Chevrolet GM dealership. So I decide to google for recalls... none! Google for complaints/issues with Buick Enclave and I see that tons of owners are having the same 3 issues that I am having with my vehicle. Im sure that GM is aware but for us we all simply have lemons. I work hard for my money and am a divorced mother of 3... THIS IS UNFAIR!!! SOMEONE HELP ME. I cant afford $7,000.00 in repairs for a faulty design that is not my own fault. I called GM and was transferred to the rudest senior advisor who I then ended up complaining on to a different supervisor. Guess the rep that I was transferred to is beyond annoyed with us whining customers calling daily with our gripes about safety & expensive repairs. PLEASE HELP A.S.A.P. Today I paid $160.00 which was the fee for them to tell me what was wrong. As an adult woman, standing there paying at the cashier holding my three-year-old daughters hand, tears began to fall from my eyes. These are truly widespread issues and GM is doing nothing about it. In addition, there has been no media coverage whatsoever. They have to be exposed, for these vehicles are leaving entire families unsafe!

Check engine light came on with major loss of power and hesitation. After three times turning off ignition, computer reset. Took the auto to a Buick dealership in Buford, GA and was told to bring back when light on. When back in Mass went on internet and found accelerator control light and traction control caused by moisture in connector junction. Mechanic found moisture in junction box and applied fix recommended by Buick tech order - moisture remover and covering tape. Under drizzle and fog condition, problem reoccurred. Suspect this is a manufacturing engineering problem - junction box in wrong location (over strut) allows road spray to be kicked up from wheels causing condition to reoccur during wet road conditions. Why hasnt Buick corrected this problem?

I bought a 2010 Buick LaCrosse from Ewing Buick Plano, TX on 12/29/2010 off the showroom floor. Not being told that this car was in an accident totaling $5600.00 on 10/09/2009 on the right side of the car, 2 doors and front fender was replaced. I have located the body shop manager that was there at the time and he remembers the car and what happened to it. The owner of Ewing Buick loaned this car to his housekeeper to clean his house and his mother’s house at the time. She was in an alleyway and a homeowner came out of his driveway not seeing her and hit the LaCrosse on the passenger side. The car was repaired at Ewing Buick and then back out on showroom floor to sell. When I walked into Ewing Buick on 12/29/10 to buy a car, Rosemary was my sales representative, a very nice person. She did tell us, my husband and me, that the car had a dent on the front bumper, but it was fixed so they would take off a $1000.00 for that. Also, she had Randy, the finance officer, to come in and tell me about the dent on the bumper also. I guess to make sure I was aware of it. My husband and I both said that Rosemary told us about it. I asked how it happened and the excuse given to us was that the car was being cleaned up and the porter did not realize he had hit the post. My husband and I did not think anything about it because they fixed the bumper. But this is a far cry from the wreck that really happened on 10/09/2009 that we were not told about. We found all this out because I was in an accident on 10/20/2011 this year. I was pinned inside this car for 45 minutes because the doors would not unlock. I had to be cut out of this car with the jaws of live. After I got out of the car everyone was surprised the air bags did not come out on the driver’s seat. I had the car taken to Ewing Buick for repairs because that is where I bought it from. About 3 weeks into fixing the car, we got a call from our insurance company telling us this car was in another wreck on 10/ 2009 we told them no because we had bought this car off the show room floor on 12/29/2009. Allstate pulled the VIN and said that it was in another wreck totaling $5600.00. My accident cost about $ 7700.00, replacing 2 doors and back fender on the left side of the car. I went to Ewing Buick on 12/28/2011 to talk to them about the wreck on 10/09/2009 and the General Manager was rude and said that they did tell me and my husband about the wreck. So I am now asking for General Motors to look into this dealership and how it is being run. They did not tell us about the wreck in 2009. I have now contacted Rosemary and she is willing to help us and tell that we were not told about this wreck at anytime. Also, I have Michael, the ex body shop manager, to tell everything about this car also. All I want is for Ewing Buick to make this right. I will get a lawyer if I need to and I will also have Channel 8 and 5 to do a little more on looking into this also if I need to. We are coming to them because we have always bought their cars and would want to continue.

I never thought I would drive a Buick but after getting behind the wheel, the rest is history! It floats when you drive, is super roomy, repairs have pretty much been maintenance and I cant believe how easily it maneuvers this vehicle cam turn on a dime! Over after driving and owning numerous different vehicles from Nissan, Toyota, and Dodge I have to say this one is my all time favorite.

I purchased a brand new 2021 Buick Encore GX AWD just back in February 27th, 2021 with 12 miles on it at signing. As of May 14th, 2021 it has been at the Belleville, IL Cardinal Buick dealership shop due to a check engine light that occurred that day. After 5 days theyve yet to call me to tell me whats going on nor how long it will take to fix or replace. I only drove 960 miles and filled the tank twice since I got it. The car upon starting made a rumbly sound shaking the left side of the car violently and the check engine light went on immediately after. Not to mention the car was sounding like a 20 year old car a few weeks prior to that but no light ever went on for that reason. I never even had that car running above 3,000rpm so its not like I was abusing it.I figure it was just because its a 3 cylinder. It sounds like a rattling can after starting it. Way too loud for a new car. I noticed there was a bolt missing on the turbo block which when I checked to see if anything liquid was leaking under the hood from the rumble. The shocks and struts are terrible, too. You go over a slight asphalt repair in the road at 10 miles per hour and youre glad you got a seat belt on. Imagine what its like on the highway. They also sold me one with a flawed paint job with poorly done spot touch ups. Theres a huge scratch that looks like some moron scratched it with a key or snow scrapper by the driver-side rear window and a huge notch by the hood like a mechanic dropped a tool on it. Why a mechanic would be under the hood of an unpurchased car with 12 miles on it is something to wonder. Makes me think some previous test driver messed it up and they tried to fix it.I didnt see any of this when I test drove it due to the dealership holding us hostage there for 8 hours with our credit credentials. By the time we actually got to test drive, it was already getting dark. This is a common theme for this dealership I later found out. I asked if they could give me a replacement when I took it in to have it looked at and they said they cant because its already financed. Translation: We know we sold you trash, that we tried to mask a previously damaged car as new that we failed to report to carfax or authorities, and were not taking it back because that admits guilt and we can be legally liable and subject to possible civil or criminal charges punishable by fines or imprisonment. They didnt even give me a loaner car while its being in their shop.Im stuck paying $25,000 on this overpriced garbage thanks to the useless Lemon Law of Illinois because it has to break a certain number of times in a 12 month period. New cars shouldnt be failing at all...period. If it breaks early on that means somebody at the factory didnt do something right and theres obviously more problems lying in wait soon due to lack of quality control. I dont want it back. I only made two payments on it and it failed. I dont trust any of their products or dealerships now. Maybe I can sell it to an art museum if Im stuck with it. Experience Buick...The Trash of the Future...Today now showing at the St. Louis Art Museum.

The Buick Skylark is like a sedan and sports car blend. Buick has been in business for many decades. I myself prefer the classic Buicks however the new styles are just as elegant. Buicks are conservatory priced and easily outclass more expensive car manufacturers. Buicks are classic sedans. The Skylark is a 2 door hard body sedan and is fast as a rocket on 4 wheels. For the passenger’s capacity, there are six seatbelts but you better hope everyone is very, very thin otherwise the driver will not have any elbow space to turn the steering wheel without breaking the ribs of whoever is unlucky enough to be riding in the front center seat. I would definitely recommend Buick to my children and grandchildren.

I own a 1998 Buick Skylark. The vehicle had 24,000 miles on it when I purchased it. It now has 117,000 miles on it. Two years ago, while I was driving the car, it just stopped on me. I was told that a camshaft was broken and that it would be easier to have the engine replaced instead of trying to fix the camshaft. I kept the vehicle maintained on a regular basis. I replaced at least 3 water pumps, 3 intake manifold gaskets, 2 EGR Valves, as well as other repairs. I didnt find out about the Dex-Cool recall until 2009 when the car stopped running. This explains why I had to replace water pumps, intake gaskets, and EGR valves so frequently. Is there any help for people like myself who cant afford to keep sinking money into cars in which the Dex-Cool product caused other problems?I am without an automobile. I had the vehicle towed to a repair shop to have an engine installed but finding an engine with low mileage is next to impossible. The cost for a used engine with over 200,000 miles was $1,700. A rebuilt engine will cost $2,800. The blue book value of the vehicle is around $1,900 if its in excellent condition.The junk yard will probably give me about $100. The body of the car is in excellent condition. I have looked for used vehicles in the $1,500 to 3,000 price range and the mileage is considerably higher than the mileage on my vehicle or the vehicles history in general is in question or both.

Buick has a lot of family cars in different colors with different functions. They have great safety functions and now the newest ones have wifi. They have spacious rear seating. Seats up to 5 and has lots of leg room, perfect for kids or a big family. They have many colors to chose from, Sport touring models, racing inspired, medal sports pedal. I got a small car and its a luxurious car. It has heated steering wheels, good gas mileage, power controls (8way) on the driver seats, heated seats and premium audio. Also lets you Bluetooth your phone for easy driving.

I bought a Buick Century from my parents a couple of years ago. It was in tremendous condition, spotless. But in that period of time, the following has happened: The plastic gaskets GM uses in their vehicles deteriorated causing a major repair, the power windows failed, the catalytic converter went twice, I am told the anti-freeze used in these vehicles is faulty and is slowly eating away at the interior of the rubber hoses causing a horrible sludge problem in the radiator. And if all that isnt costly enough, the paint is literally falling off my beautiful car. Buick of course will do nothing, everything is out of warranty. I miss my Toyota vehicles that I easily got 200,000+ miles on with none of these horrible issues. I would never recommend or purchase a GM vehicle again. What a piece of **.

Have had lots of trouble with the Lacrosse. It only has 55,000 miles and Im the second owner. Already replaced a catalytic converter (thankfully under emissions warranty) and also another module. Car now sounds loud when accelerating. Also seems sluggish at times. The check engine light does not come on now though. Very disappointed with this vehicle. It looks very nice but all that doesnt matter if it acts up a lot. Never had a vehicle give me so much trouble at such low mileage. How can you make car payment and pay for repairs?

There are several different models like hybrid and electric as well as gas. It has different colors and different styles that fit a range of personalities. The Buick is white with a nice silver trim with voice automated features, it is digital and it has mobile apps with wifi capabilities and power steering and its reasonable prices. You have the ability to customize your interior as well as the technology included you can add music apps navigation apps restaurant and even adding voice recognition. It has a lot of extra room for extra people to squeeze in and has the ability to pull cargo also a very roomy trunk space with folding seats.

Lesabre, lacrosse, enclave mine has a V8 which makes it very cheap on gas. Mines a 1995. If you can afford to get a newer one thatd be my advice, so maybe you wont have the trouble that Ive experienced. Their motors are usually good but their transmissions arent that great. Matter of fact I have to shift mine manually & it can be aggravating & also very dangerous, a good way to get hit in the rear. So if you can buy a newer one. Mines old, been left sitting out in the weather & the clear coat is very wore, the paint is faded & its maroon with a red door, due to someone other than me having a accident.Its all electric, power seats & power windows. My advise would be to get the manual windows not power because 2 of mine are stuck up, but at least their up. When it runs its good, it just tears up a whole lot & its got plastic parts that cant take the heat, so theres another problem. Its roomy with plenty of passenger capacity & plenty of leg room, not like some of the smaller cars. You can actually stretch your legs out.

This 2010 Buick Enclave CXL has been a problem from start, its had the steering system changed, the front end changed, water pump, thermostat, wiper motor, ignition key security system failed, motor mounts, the A/C went out, navigation failed, radiator and fans replaced, etc. I have had more problems with this vehicle in 6 years than I did with a 12 year old Infiniti. And its still not working right, thats why I went out and purchased another Infiniti, I was going to buy another GM Yukon Denali but not after going through so much headaches. And recently I have the engine idle is working rough almost stalling, warning that engine power has been reduced, and the other day the engine would not shut off after taking key out of ignition, its like if it were possessed. This is a definition of lemon. Wont recommend this vehicle to anyone.

Wrong head rests on Envision. Sales lady promised the Capital Buick in Edmonton could fix the problem. Now that we have signed the lease and have the vehicle she denies saying they could resolve the issue. The Envision is unsafe to drive, with the present head rests and we are stuck with a SUV that is extremely expensive. Paddy is wild with rage and is planning on taking the Envision back to Capital Buick and demanding they cancel the lease. We are considering a Mazda, as our friends recommend the SUV and the service people. Now I know why there are so few Buick on the streets.

My sister went to start her car after getting off her graveyard shift and she heard an explosion and black smoke was bellowing out from under the hood! She immediately got out of the car and wondering what the heck was going on, and then the engine burst into flames! She works at a facility where people are treated for dementia! One of the residents was frightened so bad they had to calm him down! What in Gods name is GM doing? Id never buy a GM product especially after reading the complaints other people has experienced! My sister is without a car now!

I have a 2002 Buick LeSabre and it looks as good today and drives like new despite being 16 years old! It one of the cars that is considered as a do not die vehicle!

2012 LaCrosse - Heating/Cooling issues on the driver side... i.e. air conditioning on in the car, heat blasting out of driver side. Touch screen no longer works. Clear coat has failed in several spots. I have detailed cars for 25 plus years and I keep my cars paint protected better than most and I have 6 locations on the bumper where the clear coat has peeled off, and now a new 2 inch piece of clear coat missing on the driver side front fender.

While Toyotas are excellent vehicles, my family has always been pretty loyal to the General Motors line of vehicles. This is the second Buick I have had, and if this one is as good as the first I had, Ill be driving it for a long time. Its a good looking car, and is extremely comfortable to ride in as a driver or passenger. The Lucerne has interior features that are what I use a lot, other than Bluetooth. I could do without that. The interior is leather, with wood accents. It also has the standard AM/FM radio with a CD player. Moreover I really enjoy the air conditioning, as I had no air conditioning in my 84 Camaro, other than windows and t-tops wide open. The body lines are nicely curved, and give a bit of a different flair to it than most others have. Overall, it drives beautifully, its really comfortable.

There are many different kinds of Buicks. Personally I like the less compact and smaller kind, but theres something for everyone. Buick has continued to make many different and great models of cars. The variety is my favorite thing about them, honestly. The appearance is one of my favorite things, too. The look of the car is what first made me want it. It was the perfect color and the perfect size, my ideal car. Its a very roomy car. Big enough for my Great Dane and my very petite friend. I would recommend it to a friend or somebody car shopping. I think the options could be better when it comes to upgrading though. But I cant complain much because Ive seen worse.

I have a 2013 Buick Verano. The paint on the hood and roof is fading. Its Ebony Twilight Metallic. I love my Verano and plan keeping this car for a long time. Was wondering if anyone else is having this trouble or what can be done about it.

I had just bought a 2019 Buick Encore 7 months ago. Last week I was in a head on collision that saved myself along with the other four passages in my car. I selected this car for several reason, but one main reason was because of its safety. At the time of the head on collision all 8 or 9 airbags deployed immediately which saved all of our life’s along with wearing our seatbelts. My Buick was so beautiful inside and out and if I ever have the chance to buy me another one I will. We all were so blessed to be alive after the hard impact from the other car. Looking at my car after the accident one would wonder if the driver or passenger survived. We all had some bruising, cuts, and some loss of hearing out of my right ear, but my beautiful 2019 Buick Encore saved our life’s that day. It’s because of my Buick we are all living today. I wanted to thank the Buick people for my life.

First of all the six cylinder engine in this car is killing my pockets, it eats gas like you would never believe. When turning the steering wheel all the way it cracks as if somethings going to break, the door slam loud noise like cheap car. When car door is open theres no signal lighting to let oncoming cars know that your door is open, transmission stays in same gear too long before changing to second gear. Very cheaply made luxury car. Not worth the money. No way. Im getting paint chips in front and sides of this car, Im leasing this car and I wish that I never got involved with this particular car 2017 Buick Enclave. Bad deal. Very bad deal, also when you first pull the car out it sounds like somethings loose or mud flapping from the tires, I dont know what thats all about but like I said very cheap luxury car. They really ** up this one. I really want to get out of this lease right now if possible.

My 2010 LaCrosse check engine light came on; it was covered by warranty. The service repair person said that I have to pay $390.00 to replace the O2 sensor. I asked, “Why do I have to pay? Isnt the sensor covered?” He said no, because it’s the wires corrosion and then he said rodents/rats ate the wires. I didnt know that service repair specializes in rodents. Which lie is it? I dont trust car dealer mechanics. I dont recommend LaCrosses and their phony warranties. A rat ate my wires - yeah right! I’m not satisfied! I called everybody in the corporate branches - no one helped me! I also like to mention that if you’re a tall or big person, dont buy LaCrosse as youll hit your head and knees. Looks are deceiving. Dont buy cars in Woodbridge, New Jersey on Rt. 1&9. Poor repair service.

We got a used car from Billion in Bozeman, MT and we asked them to fix the door locks. They said all they had to do was put a fuse in. But when we could not get them to work from two month, we had someone check it out. It was found that the fuse was not working. When they pulled out the fuse, it was a 20-amp fuse and not a 15-amp fuse. We tired a new fuse, and it blew it out as soon as we hit the button. Then we took the car to Beaverhead Motors in Dillon, MT and they check it out more and found the wiring was all melted together. When we asked Billion auto group they help with it, they said no and that they would not help. We had a lot of Buicks in the past and have liked them, but with the way Billion was with us, we will not have anymore Buicks or GMC cars or trucks.

This automobile is not only beautiful, its spacious, comfortable, quiet and a joy to ride in. Weve taken it on many road trips with great music and plenty of room to stretch out and store whatever we need to travel with. On family excursions we pop up the third row seats and off we go!

Buick has great variety. Definitely more versatile than I originally expected going to a Buick dealership. I truly enjoyed the experience and the variety. It has a super sleek and modern appearance. Much more visually appealing than the older Buick models that people usually associate with this particular car brand. The various upgrade and personalization options was amazing. I do not necessarily need a lot of gadgets and upgrades but there were definitely a lot available for other people that may want those sorts of things. It also has plenty of passenger capacity with lots of leg room and armrest plus lots of cup holders and a comfy seat from what Ive heard from the passengers in my car.

I purchased my 2021 Buick Encore on 7/29/21 with only a few miles on it. In less than 2 months, I have paint chipping off the hood of the vehicle. I went to the dealership who said that it must be rocks or maybe I hit something. I drove the same route to and from work for the last 3 years in my previous vehicle, a BMW 328i and never had problems like this. Also the last area that has begun chipping off started after the Encore was washed and while I was wiping the water off with a soft towel. The paint just began chipping off. The dealership stated to me on 9/22/21 that they werent sure if it would be covered under the warranty. Unbelievable! I chose to purchase a GM product due to my dad being a retired GM employee and my sister a 36-year employee of GM. If they do not do something about this issue, I will never purchase another GM product.

Im retired and the 2012 Buick Verano is the first Buick I have ever purchased. Now, I know why. If you enjoy the loud sounds of clunking and thumping from a vehicle that apparently does not have any type of suspension, then the Verano is for you. If not, stay away!

I purchased a 2013 Buick Enclave and had same issue in our GMC Acadia. While backing up with camera in operation and then before going to drive there was a loud POPPING sound as if something had blown. The DVD ejected and display went off then reset itself... 4th time this issued happened. Took Buick to dealer and they gave me this Blank Dumb stare as if I was speaking a foreign language... Waiting for results. Not Happy. Its no wonder people are going to Honda And Toyota. Dealer was Expressway Chevy Mt. Vernon Indiana.. Customer service was Not Satisfactory... This is the 3rd vehicle I purchased from Mt Vernon and the Last...

I contacted Nimnicht Buick-GMC about a pre-owned vehicle. After a week of email correspondence, phone calls, and online credit applications, I went into the dealership. I only traveled this far away from home because I was advised via email and telephone that I was approved for a car loan with no money down. Once I arrived at the dealership, I was asked for a $500 down payment. I refused to do this as this was not what we had previously agreed upon. As with many auto dealerships, they told me what they thought I wanted to hear to get me to come in. I refuse to make the down payment because I felt I was totally misled for an entire week. Jason ** and Elizabeth ** were the individuals I dealt with. I went to a dealership less than a mile from my home and purchased the vehicle I desired. They will never receive any of my business and as many people as I can spread this to will be turned against them. They should not make a practice of lying to their customers as this is NOT good business.

The cars come in so many different material types, big, small and different colors, its just amazing. The different models in this brand of car come in different years which means that one car may have this one thing in it but a newer model may have something better than the other ones. The car brand is very nice and up to date, too. They have the feel of a luxury car with a price you can afford. The insides are very easy to keep up with and to keep the Car clean as well. This is a family car. It can hold up to five people which is perfect for the average family nowadays. It also has great trunk space for those big shopping trips that you take.

Ignition module failure 8/11/2014. After 58000 miles my 2008 Lucerne would not start. Repaired by dealer for $500. Have complaint number but so far no response from GM.

I have a 2004 Buick Rainier, the gear shift is hard to get out of park. Also, the thermostat reads too far on the cold side which is making my check engine light come on. A couple of days ago, a maintenance brake system light came on. I thought Buick were supposed to be reliable.

Buick is very reliable. I have been very happy with the cars Ive owned, looking into buying a new vehicle very soon like a Volkswagen Jetta or any Sedan or a SUV. I love the Volkswagen Jetta appearance throughout the years. Its always been a very adorable car and its features have been getting better with the years. They offer a lot of features with the new vehicle. It does get pricey but honestly its cheaper than most brand new vehicles out there and they are very reliable cars. They are very comfortable and spacious. They are differentially the type of luxury Im looking for. Besides, a SUV would be more room for everyone in my house.

My husband purchased the Buick LaCrosse 2011, and most every time, I get out of the passenger side of the car, I hit my knee on the part of the dashboard that points out. I have so many injuries to my left knee, I cant tell you. Soon, as it heals up a little, I go in my husbands car, and hit it again. I tried adjusting the height and distance of the seat, but I dont want the seat to be way back, or someone adjusts it, and I forget to push it far back. I have never had anything like this with any car I was in, ever. I have a real dislike for this car, and I want him to give it back. I would like to know if anyone else has this problem with this car design.

While driving to work in a 2013 Buick Lacrosse, check engine light popped on then all lights went off, car went off. There was absolutely no power anywhere. No Radio, no light, no cell, no anything. These cars has to have a factory recall. When this car stopped, a serious accident could have happened. Gm needs to fix this problem. A class action suit is on its way!!!

Buick has multiple models providing a wide variety of performance. Great selection. Pricing and service is exceptional. Dealerships are professional and customer focused. Appearance stands out from similar automobiles. They are sleek and streamlined reflecting modern trends. They have multiple features to ensure comfort and style combined and have latest technological devices to make the driving experience classical. Great car: reliable and dependable. Spacious and well planned interiors. They hold modern family numbers easily and comfortably. Great for comfortable long drive vacations and visits. Also fits friends and acquaintances comfortably and adds to the enrichment of the experience. Buick also offers the ability to personalize individual cars. Upgrades are available to each and every feature. Car feels as if it was designed by the owner. Only thing missing is the name of the owner on the car. Would purchase a new Buick every three years.

One of my first cars was a Buick so buying another I was confident with the brand. The style and comfort was above expectation. The engine and handling was on point. My only complaint was the blindspot. But the outside style was sleek, sporty and looked of luxury and classic lines with just enough of toughness. The wheels looked and were an upgrade to your standard style too. The heated leather interior was on point but is hot in the summer and my pupper slide around on the seats. Wow the legroom in the back seat was amazing. Im short so of course it worked for me but my 63 husband fit comfortably as well. Plenty of leg & head room.

2014 Buick Verano NEW purchase MAJOR issues owned 11 weeks. Purchased NOV. 2014. Front end has a WOBBLE at 12-15 mph that shakes the steering wheel in my hand. Taken in 5 time for this issue. WAS TOLD is a CHARACTERISTIC of the NEW car. The TRANSMISSION was deemed to have an internal leak and the INPUT OUTPUT SENSOR needed to be replace, still has WOBBLE, have a claim with GM. Dealer that sold it to me will not help me. GM will not replace the vehicle with another nor take this one back. Driver seat squeaked horrible, took in 5 times for them to repair, left car seat in disrepair. Heater in driver leather seat was all busted - had to replace. Heated seats not working, took back again for repair 2 times. Heated steering wheel not working, took back again for repair. A/C unit inconsistent temperature, blowing hot on one side ice cold the other, both set at same temp!! Would not fix, stated was not reproducible. Blower motor VERY loud with or without A/C unit operating, taking back again today!!!

I purchased a 2011 Buick Lacrosse in 2012, brand new in 2013. It began having electrical issues and as of this date has gone through 5 batteries. There have been numerous issues with computer sensors, air conditioning and overheating engine power. This vehicle has left my wife stranded on 2 occasions and on others it had to be towed to the dealership for repairs. I made Buick corp office aware of this ongoing issues back in 2013 and as of this date they advise that there is nothing they can do. Prior to the warranty expiring it experienced 1 cylinder failure and now after said warranty its experienced another cylinder failure. It only has 40k miles. This s the worst vehicle Ive ever owned. I will never purchase another GM product again. They do not stand behind their products. Buyer beware.

The 2003 Buick Century was originally purchased by my mother in 2007. I inherited the car in 2010. At the time the car was purchased, my mother needed a car that was easy to get in and out of with limited mobility. It has been reliable, comfortable transportation for 9 years. The bench front seat has been especially welcome when driving with two small dogs. Ive never owned an American car that has lasted so long. However, there is a switch for the heater and air conditioner that corrodes from condensation. The entire dashboard needed to be removed to replace it. They should make something like that easier to access for repairs.

Im absolutely in love with my vehicle’s quality & performance. Ive only had one problem due to my ignorance. I live in Northern Manitoba Canada. We experience extreme temperatures and I didnt allow the vehicle to run long enough to warm up. Thus resulting in the power steering hose to fail. I searched around for a garage that would fix it at a fraction of what the dealer would cost. Turns out the dealer had a better price and warranty. Despite new ownership, I received my customer loyalty price. Ive replaced my tires and its like driving a brand new Enclave. Ive fell in love all over again. My first ever experience with Buick in all my years and I have nothing but good to say. I highly recommend 2013 Buick Enclave.

Purchased this 2013 vehicle used in 2015 from GM dealership. Noticed immediately that the airbag warning kept coming on and going off.. When I asked about this, I was told, not a problem. Over the years, other problems are creeping up... All electrical. Car will not start for no apparent reason, (often) battery good, alternator good, starter good, but car just wont start. Ive had more jumps in the last year than I can count. In fact, Im sitting in this car now, waiting for another. Im sooooo disappointed. All I wanted was an American made car, reliable and lasting. I barely have 42k miles on this car and it is difficult for me to express just how truly disappointed I am. Although, in instances such as these, gender doesnt matter, but as a lady, this frightens me.

We bought a 2011 Enclave new in early 2011. The car has about 20,000 miles on it. About nine months ago, the rear liftgate broke (hydraulics), and came crashing down on me. Thankfully not a worse injury than sore a few days. Last month, I turn the ignition over and the car wont start. I had to have it towed to the dealership to have a software update (really??). Yesterday, car made funny noise under hood. Dealership took it in all day to return it at end and tell me car needs 3 days work but need to come back. I want my money back. Wish I stuck with Toyota.

I have had to replace 4 window regulators! The windows just stopped working without any warning. Theyve been very expensive! There needs to be a recall on them and refund customers.

It offers several models. It has the Buick Lacrosse and the Buick Regal. The exteriors of both cars are roomy and comfortable. Both are an easy drive over many types of terrain. The Lacrosse comes with heated leather seats with lumbar adjustment, free 4G wifi, and exterior has clean and bold chrome. It has a V6 engine and includes OnStar technology. It also has voice-activated technology. It has air conditioning, power steering and Bose sound surround. It has remote keyless entry and vehicle starter system plus a moon roof. It has a seating capacity for 5 people with plenty of leg and head room. It comes with a lock system for rear view baby seats. It also have headrests for passengers.

Buick has been a trusted car company since 1904 with the Model N all the way to today with the Enclave. They are a brand I trust and always will. They have all the latest tech for any modern person from Bluetooth capabilities to on board navigation. It everything someone high tech would need and it runs smooth and gets you exactly where you want to go without problems. It seats my whole family of 6. My partner drives, Im in the passenger seat, my parent in the back with the two kids. They all fit snuggly. Oh and uncle Gerald and aunt Millie fit in the trunk quite nicely if needed and they have no qualms about it.

Buick has a great variety of vehicles. It was a wonderful color, kinda looked black but in the sunlight it was a deep purple. It had an on dash Gps that was placed very nicely, I didnt have to take my eyes off the road to look at it. It also had heated seats, for Michigan that is wonderful. My son is over six foot tall, and he did in the passenger side with comfort. The back seat was quite roomy as well. It had a hatchback making it easy to load and unload groceries. But I would love to buy the smaller Suv they have out now. It seems very stylish and so Good be excellent on gas mileage.

No battery. Called Buick roadside service. Help came shortly. Took to Buick garage. No problem found. Must be a Poor quality battery. No replacement. Shame on Buick for inadequate battery on my LaCrosse.

The front dash of vehicle for no reason, other than the Florida sun, has come unglued and curves up so I can not see the road at times. I dont need an attorney yet. I would love to send you digital pics I have, as well as a camera film showing your dash has totally come apart.

You can usually go find you a decent vehicle at a reasonable price. The cars are very safe and they keep you updated on any recalls. My favorite car is the Buick LeSabre. It has been a blessing to me and my family. It has the sporty look that I love. Came in my favorite color which is black. I enjoyed the sun roof as a commodity on days when I didnt wanna run my air conditioner. The back camera on the license plate and the Aux cord was a plus too. The lights on the rear bumper view let you really see behind you. Although, I had a small car so you fit just the people I needed. The trunk has more than enough space on it. The passenger seat was heat and air conditioning in that side.

I owned a 2010 Buick Lacrosse Touring with less than 55,000 miles that was diagnosed as having a serious lower engine problem and malfunctioning transmission by a GMC/Buick dealership here in St Louis, MO. All but $1000 of the $4000 repair bill was covered by the 5 year drivetrain warranty. So I sold it at a big loss and found a 2012 Lacrosse Touring with low miles because my wife insisted on buying an American car. Guess what people, same problem. Bad engine and transmission. My engine sounds like its ready to quit any minute and my transmission revs up to 1500 RPMs to shift gears. Its my experience and opinion that the Buick company officers should be held accountable for blatant fraud.

My Buick has issues with my coolant. I had to install a water pump and a new thermostat was installed. Now they tell me my motor mount is broken. Also one day my 2006 Buick Lucerne would not shift out of park. I take it to the dealer and they tell me I need a shifter assembly. This is starting to be very costly. I did some research and a lot of people have these same problems. How would I file a complaint directly to GM.

I have a 2001 Buick Regal and is okay but it have its kinks. Not worth the money and need to be cheaper. Have dashboard gas gauge don’t work. On many it don’t work. Mileage display goes out on most of seen. Hard to fix the issue without getting charge a high mechanic bill.

Noise sounds like air intake is restricted causing a whistlingnoise to transmit into the passenger compartment. Told by one dealership that it is the alternator just doing what its supposed to do. The second dealership used a stethoscope to listen to the alternator. The noise was not coming from the alternator but could be coming from the tensioner pulley or the serpentine belt. Tested another new (2015 LaCrosse) and found the same noise. Told I have to live with it. Is this what Buick quiet tuning is? My 2010 LaCrosse did not have that noise. Also no response from Buick!

This is a very smooth ride with little to no outside noise. I love the stereo with Boise speakers. The double moon roof is awesome. The heated and cooled seats with the heated steering wheel were what really sold me on it. It comes with plenty of leg room for my grandsons that are all tall basketball and football players. I have the Enclave with a 3rd row seat. It gets good gas mileage.