Noise sounds like air intake is restricted causing a whistlingnoise to transmit into the passenger compartment. Told by one dealership that it is the alternator just doing what its supposed to do. The second dealership used a stethoscope to listen to the alternator. The noise was not coming from the alternator but could be coming from the tensioner pulley or the serpentine belt. Tested another new (2015 LaCrosse) and found the same noise. Told I have to live with it. Is this what Buick quiet tuning is? My 2010 LaCrosse did not have that noise. Also no response from Buick!

One of my first cars was a Buick so buying another I was confident with the brand. The style and comfort was above expectation. The engine and handling was on point. My only complaint was the blindspot. But the outside style was sleek, sporty and looked of luxury and classic lines with just enough of toughness. The wheels looked and were an upgrade to your standard style too. The heated leather interior was on point but is hot in the summer and my pupper slide around on the seats. Wow the legroom in the back seat was amazing. Im short so of course it worked for me but my 63 husband fit comfortably as well. Plenty of leg & head room.

I love the Encore and the convertible Cascada which is an awesome car but Im sure its insurance will be really high. It has great handling thats both quiet and smooth. I love the color which is a beautiful chocolate brown and they have very sleek designs and styles, leather seating and are now more stylish instead of the older style bodies. I choose leather interior with heated seats, rear view camera, Sirius XM radio and as always, I absolutely had to have my OnStar. No exceptions!! The seats are extremely comfortable. Being that the ride is quiet, my passengers never have a complaint. Roomy, spacious and plenty of seating for me and the kids.

I had just bought a 2019 Buick Encore 7 months ago. Last week I was in a head on collision that saved myself along with the other four passages in my car. I selected this car for several reason, but one main reason was because of its safety. At the time of the head on collision all 8 or 9 airbags deployed immediately which saved all of our life’s along with wearing our seatbelts. My Buick was so beautiful inside and out and if I ever have the chance to buy me another one I will. We all were so blessed to be alive after the hard impact from the other car. Looking at my car after the accident one would wonder if the driver or passenger survived. We all had some bruising, cuts, and some loss of hearing out of my right ear, but my beautiful 2019 Buick Encore saved our life’s that day. It’s because of my Buick we are all living today. I wanted to thank the Buick people for my life.

We got a used car from Billion in Bozeman, MT and we asked them to fix the door locks. They said all they had to do was put a fuse in. But when we could not get them to work from two month, we had someone check it out. It was found that the fuse was not working. When they pulled out the fuse, it was a 20-amp fuse and not a 15-amp fuse. We tired a new fuse, and it blew it out as soon as we hit the button. Then we took the car to Beaverhead Motors in Dillon, MT and they check it out more and found the wiring was all melted together. When we asked Billion auto group they help with it, they said no and that they would not help. We had a lot of Buicks in the past and have liked them, but with the way Billion was with us, we will not have anymore Buicks or GMC cars or trucks.

I need a part replacement for an oil or transmission leak. Its not available according to dealership and on back order...for over a week. While not a large leak, the possibility exists it may increase and prohibit further driving. Buick is a 2010 Lucerne and is also ready for a recall which was to be performed simultaneously. Is it possible a company as large as GM cannot ship said part immediately? Further, Jim **, Dealer of Orchard Park NY should return my calls and at least let me know of progress or lack thereof.

I was forced to purchase a new to me vehicle after my 1989 Chevy CK1500 pickup truck with 750,000 miles on it was totaled when a kid ran a stop sign. On 2-21-19, I purchased a 1991 Buick Park Avenue Ultra from a farmer that parked it outside on gravel. It had 116,000 miles on it. I paid $2350.00. I had some work done by my local garage that I have been doing business with since 1988. It needed a new gas tank, shocks and a few other items. I have it serviced regularly. Due to being parked on gravel, rust has taken over the undercarriage. I need to replace the car not because of mechanical issues, but because it is rusting away. I like this car so much that I am seeking another one. **, my mechanic told me to stick with the 3600 Series motor and do get a turbocharged one. He said that you have to change the oil in the turbo unit. I agreed. I no longer have the need for speed. Im 67, I want comfort. This car never failed me. I use to drive 100 miles a day back and forth to work. It got 30mpg on the highway and 20-22 in the city. I drove mostly on the highway. The car took me to Indiana twice, Tennessee twice without missing a beat. I know how to parallel park. I can turn on and off my headlights and wipers. The problems I see here are people want all the bells and whistles. Well, there is a price to pay for all that.

I have a 2012 Verano. Paint started coming off hood. It has never been parked under trees. Now paint on roof and top of truck is all faded. The sides are starting to look the same. Out of my bumper to bumper warranty 3000 miles ago. It has to be defective paint. GM is going to look at it they said.

I purchased a 2015 Encore in 2016. I took it in for regular service at the dealer from which I purchased the car. Didnt have any problems with it until this year. We were taking a cross country trip to Albuquerque. On 6/23, we were about an hour out of Albuquerque when there was suddenly a loud noise coming from the engine. I immediately took it off cruise control and the noise stopped. I reengaged cruise control and the noise started again. So I disengaged cruise and every time I tried to accelerate, that noise started again. I took the car to the dealer the next day, and was told that the turbocharger was gone. Then the bad news got worse. They told me there were no spare turbochargers in the country. They put it on national backorder and couldnt tell me when one would be available.After nearly a week, the dealer told me that they had made arrangements for a one-way rental which I would have to turn in when I got back home. They also told me that I could then rent another car until mine got fixed, and then they would ship it to me here in Maryland. They also told me I could submit the rental car bill to GM and MAYBE they would pay it. I decided to buy a new car instead, primarily because I had no idea how long I would be driving a rental car and there was no guarantee that GM would pay the bill. Now my brand new 2019 Encore is in the shop with a broken charge air plate. No idea how long it will take to get the part. Meanwhile Im in another rental. What happened to quality control??

The Buick Enclave is a new SUV, and we love it. Weve never had an SUV before, and this new car rides so well. It has Bose audio, great visibility and wi-fi for my tablet, which is truly great when on a long trip. It averages 20 mpg in town and more than 26 mpg on the highway. However, it doesnt have on windshield graphics that tell you how fast you are going. We have that on our LeSabre, and its a real safety feature. Nevertheless, weve had several Buicks and highly recommend them. They are also American made!

There is a wide variety of cars manufactured by Buick to suit everybodys needs. Some for safety, some for technology and some for sporty. I owned a Buick Lasabre as my first car and that thing lasted me over 10 years plus what it lasted the person I got it from. Buicks are durable, long lasting cars. Also, the appearance is just beautiful. Its sleek and smooth yet tough. Its sexy like a woman yet strong like a man. They have upgraded their safety features and their technology features. You can pretty much make your own car now, haha. The capacity is whatever you want it to be. All you have to do is tell them what you want in a car and consider it done.

Just purchased my 2012 Lacrosse in March 2016. Its been at the dealership twice for a total of 23 days, and as of today they still dont have a diagnosis. They cant tell me that my car is safe to drive or that it isnt going to leave me stranded. Only that they dont know what causing the very loud noise thats coming from somewhere in the engine. My car only has 50,000 miles. I could have purchased a new car for what I paid for my used car but I really thought I wanted a Buick. Not...

Within two years of owning this vehicle (2014 Buick Verano) we noticed what appeared to be paint looking dull on the hood, roof and trunk lid. The change was gradual and now there is no top coat left - did anyone else experience this with their Buicks? Our car is black. We do not live near the ocean.

Car stalls and the crash light suddenly goes off, but Ive not crashed.

There are many different kinds of Buicks. Personally I like the less compact and smaller kind, but theres something for everyone. Buick has continued to make many different and great models of cars. The variety is my favorite thing about them, honestly. The appearance is one of my favorite things, too. The look of the car is what first made me want it. It was the perfect color and the perfect size, my ideal car. Its a very roomy car. Big enough for my Great Dane and my very petite friend. I would recommend it to a friend or somebody car shopping. I think the options could be better when it comes to upgrading though. But I cant complain much because Ive seen worse.

Buick has SUVs and pretty large cars. The newer ones are really lovely. Mine is a 2003 and its given me no trouble. I love the color of my Century- hunter green. I also like the design. Mine isnt very fancy but its comfortable. The seats make it feel like Im driving around a comfy couch. :) I like the leather interior too. Its big enough for me and my big dog and the trunk has space for everything! Its very roomy and theres a lot of space for everyone to move around. Leg room galore! I love it and would definitely buy another one.

I have a 2010 Buick Enclave. It recently started having steering issues at low speeds. I took it to my local repair shop and recommended a rack assembly replacement. It did not fix the issue. I did some research and found that Buick has been problems with this issue. I took my car back to the repair shop and they looked and found that there was a special coverage adjustment for this. It extended the coverage for 10 years or 150,000 miles. They say they will pay for the expenses if they have already been done. I was told I was mailed a recall in 2014, which I did not. This was about the time I purchased the car used. The representative had my mailing address as MA not MS. Then said it was MS.Bottomline, they refuse to pay for it, saying my deadline was 2015 and I should have taken it to a dealer. I had no knowledge there was a recall (even though it had been in dealer earlier in year) and did not have issues until late 7/2016. If I did, why would I take it to a local repair shop. Guess the 10 year extension really does not mean the paper it is printed on. The local dealer would not even attempt to help with getting a refund, even though on page 14 it says they should help. Not please with the Buick family with my first Buick. Likely to be last due to this.

I love this car! Its safe, a clean/solid ride with low maintenance. Takes a synthetic oil and doesnt need to be changed but every 7500 miles. Its a little slow picking up speed, but its pretty good on gas. Nice starter car or one for the pre-retirement stage of ones life.

I have a 2003 Buick LeSabre and the top of the front dashboard has warped and lifted up and the seam separated. It is owned by my elderly aunt, Mary Brunini. I am told that this could affect the operation of the front airbags. Its as if the problem was caused by the sun. but his car has always been garage kept. The car was pruchased brand new from Perrine Buic / GMC of Cranbury, NJ.I dont feel that we should have to pay for this repair. It is a manufacturers defect and there should be a recall. Another 2003 Buick Le Sabre owner on your site has complained about the same problem.Today, I sent an email to General Motors about this issue and named Perrine Buick as the dealer.

When I scheduled a routine oil change, the service writer recommended changing transmission fluid at 50000 miles. Three days after this was done, my transmission completely stopped. They persistently denied that the procedure caused the transmission failure or even that they should have seen the problem when doing the fluid work. They charged over 3600 for the new transmission on top of what I had already paid for the fluid. After I complained to GM about this, they contacted the dealers customer relations department. The decision was to refund half of the cost of the new transmission.The dealers representative said the refund was coming because I had been a good customer, still not admitting the obvious cause. The check was to be sent in about a week. Nearly three weeks have passed and no refund has been received. Please note this review concerns the above incident, not my overall satisfaction with my Buick. As far as I know, installation of the new transmission was successful.

Although 2016 Buick Encore is a small 4 cylinder, it has plenty of power. Enough to get in and out of traffic, fantastic gas mileage. It has a great back up camera, blind spot alert, all wheel drive, Bluetooth, Pandora, etc. Can sign up for OnStar services too. Im pleased with mine.

I purchased this brand new 2019 TourX and drove it home in March of 2019. Within a month I notice the paint job was not holding up. I don’t live on a dirt road, but saw many stone chips. The dealership ended up repainting the hood. I’m really concerned about the topcoat on this vehicle. My paint is actually stained from a maple trees droppings. This was in a small but high traffic road where street parking is the parking of choice. I have never had anything like this happen. I’ll be going back to the dealership to see what their explanation might be on this. Has anyone else dealt with this paint job disappointment? Thanks.

I bought a 2014 Buick Enclave. One of the most best rides, safest, great looking, affordable and best vehicle I have ever bought. I have had no problems with this vehicle, great service at dealership and overall satisfied with my choice.

This car brand is great. You can customized it to your needs. It matches who I am and I am very happy. Its a great family car. I am a mom of 4 and I drive around with my big family. Its spacious and everyone is comfortable with lots of legs space and shopping space. Its affordable, reliable and up to date. The tank is easy to fill and I felt safe with all the features such as air bags and road call assistant. I also feel good about my cars appearance. It has nice interior, good radio and gps system. I am very satisfied with it and would recommend it to anyone looking for a car.

No battery. Called Buick roadside service. Help came shortly. Took to Buick garage. No problem found. Must be a Poor quality battery. No replacement. Shame on Buick for inadequate battery on my LaCrosse.

Buick offers padded seats, tinted windows, lock box and more. Its red with the red dark windows and ashy grey seats. It has safety belts and locks on compartments. It has nice floor carpeted flooring, too. The different shift gears are also amazing. I like that I upgraded it with new LED lights on the floor and the roof. I also changed the paint job and put new tires on. The old tires werent going to make it to winter. And its very spacious. Its room for my family and a extra person to fit. We always can go on family outings and all because of the room we have in the car.

They make lots of other models, but nothing can hold a candle to the Roadmaster... I had to go to Lincoln to find one almost as good as the Roadmaster. The car was elegantly styled, with comfortable seats, power steering, power brakes, a headliner that was firmly anchored to the ceiling of the car, front and rear defoggers, and heated rear window plates that would quickly melt ice and snow. The 8 cylinder engine had more than enough power to tackle the steep mountain roads, even in the Tetons. Also, the audio system was superb and an upgrade would have been a waste of money. Although rated as a 6 passenger vehicle, the nice middle arm that folded down in front made it essentially a 5 passenger vehicle... but 6 guys of my build (6 ft. and 350 lbs) could easily fit.

I like the look and feel of the Buick Rendezvous. It was in a price range that I could afford. I think it was a good choice and its very comparable other models but I do like a lot of the features that this car has. I have a fairly large family and the Rendezvous offered the space that we needed to travel comfortably. With 3 kids space is important. One important feature that I like is it easily accessible for my husband and I to use because hes taller than I am and the seats are just comfortably for both of us. I think I would have preferred 3 row seating instead of two and for some reason by Side mirrors seem to be bigger than most cars. The body of it is big and I prefer it to be a little smaller. But other than that Im very happy with the purchase.

I have owned and driven Buicks most of my life (77 years old), I have had more problems with my present car, 2008 Buick Lucerne, than all of my other Buicks combined. I had problems with lane departure system twice, door lock twice, recall and disconnection of heated washer system, door handle came loose and almost lost it, rear window wont operate, lane departure system started working once in a while and then stopped working at all. I have always believed in buying American, but I dont think I can buy another Buick. I bought this car at Everett Buick GMC in Bryant, AR. The VIN # is **.

I purchased a Buick Lacross from Jim Burke used cars in August 2010 for $23,000. I was financed by Capital One for 18.6% interest, which was a ripoff because in September 2011, I still owed $23,745 where no reduction in principle at all. When trying to sell the car in 2011, it has a value of only $15,000 as I learned that I purchased a car that was used as a rental car and had 28,000 miles when purchased.I am now stuck with a car with high mileage and I am upside down on the value.

My sister went to start her car after getting off her graveyard shift and she heard an explosion and black smoke was bellowing out from under the hood! She immediately got out of the car and wondering what the heck was going on, and then the engine burst into flames! She works at a facility where people are treated for dementia! One of the residents was frightened so bad they had to calm him down! What in Gods name is GM doing? Id never buy a GM product especially after reading the complaints other people has experienced! My sister is without a car now!

In November 2016 we decided to own our new car (Buick Encore). Purchasing a new car is not a decision that I made lightly. I entrusted my family life and safety in Buicks hands, only to discover that they did not have my familys best interest in mind. We got older ones before, however this was the one I liked the best. It is a nice car, but with problems. This car has 2000 miles now and is in the shop for 2 weeks already to be fixed. The problem is that the engine overheated on the way home from school. I had my daughter with me which was so scary and unsafe. I got the car in the shop and they said that the cooling oil and the oil are mixing together which should not happen. They said that this will be a easy fix and the car will be good to go again in 2 weeks. 2 weeks have passed and I get a phone call from the shop that said that they need more time because some of the parts did not come yet. He ordered couple of pages of parts and will take more time. I am concerned for my safety and my family safety that this car with a couple of pages of parts being replaced and the engine being taken down... This NEW car will not function as a new car ever again. I wanted a new car for safety and comfort which I lost in the moment that all this happened. My experience with Buick Encore is not even close to comfort and safety and I dont feel safe to even try to take it back home. What I wanted and still want is a new car.

Buick corporation and GM Corporation you guys have the nerve to send my a survey asking my opinion of the service from my dealership. Well lets see. You guys have had my car almost as much as I have considering my car has been to the dealership 13 times and you all still cant seem to fix it. Hire people who know what they are doing. Buick corporation you guys are the biggest ** of all. Ive contacted you all twice concerning this car and you all have basically told me keep working with the dealership even after explaining your certified dealership cant seem to fix the issue. So I will say this. People stay away. This cars are junk. They will sell you a certified lemon. It will say certified car which is suppose to mean as good as any new car. It should really have stated certified lemon garbage rolling nightmare, POS that no one will ever fix because they dont know the issue. Do not contact Buick Corp because you will be wasting your time as they true just want you to keep bringing your car in replace parts that shouldnt need replacing and by time its all said and done you could have purchased a new car because by time you truly find the problem you will have spent more money fixing the rolling POS that they certified.

Purchased pre-owned certified Lacrosse w/ 28k miles, from dealer in North Central Texas. In less than one year this vehicle has left me stranded twice. The second time the car failed, I was half way to the dealers shop. The car had to be towed the rest of the way. Timing chain issues and several codes flashed after vehicle was inspected. Dealer is now demanding proof of oil changes and attempting to back out of any warranty obligations. Purchasing a car on good faith and trusting GM to stand behind their products is a fools errand. No wonder the majority of folks in the US buy trusted and high quality Japanese automobiles. After repairs are made to my Lacrosse I fully intend to purchase a certified Toyota Avalon. Disgusted.

My first car was a brand new 1989 edition and I like it. It was durable and I had it for 5 years before I got my next car. It had outstanding mileage and it was safe to drive. I had the complete package. The color was blue and it had sunroof top electronic Windows, AC, and alarm system. It makes me feel great. The car had a lot of room for 5 people to capacity. It was my family car. Thank you. Remember what you pay for is what you get.

This car is meeting all my needs. It is just the right size, sit high up and not too large but big enough and lots of colors to choose from. I like that it has on Star and XM radio. However, the back windshield wiper does not lift up to get the glass totally clean and this really bothers me a lot. They need to figure a way to fix this issue. But other than that, the Buick Encore was the most comfortable car I test drove. It also easily seats five people comfortably. It handles well in all types of weather and is good on gas.

Check engine light came on with major loss of power and hesitation. After three times turning off ignition, computer reset. Took the auto to a Buick dealership in Buford, GA and was told to bring back when light on. When back in Mass went on internet and found accelerator control light and traction control caused by moisture in connector junction. Mechanic found moisture in junction box and applied fix recommended by Buick tech order - moisture remover and covering tape. Under drizzle and fog condition, problem reoccurred. Suspect this is a manufacturing engineering problem - junction box in wrong location (over strut) allows road spray to be kicked up from wheels causing condition to reoccur during wet road conditions. Why hasnt Buick corrected this problem?

This car dont have a lot of the update in them. It has no backup image and is not good on gas. Hard to find parts for the car, too, but the car drive smoothly and is easygoing, too. And its good for the space inside the car. You can set 4-5 people in the back and its got very Nice seats, heats very quickly, cool off very fast. Theres lots for room in the trunk, too, so its great for travel, and it is nice looking on the outside. Its very good quality.

Transmission issues with 2008 Buick Enclave. Called customer service and was advised to have vehicle diagnosed at customers cost. Dealership stated transmission was damaged due to faulty wave plate. Call customer service back and specialist advised me that I was in the time period but over the miles that they would not warrant their product. Dealership states that replacing transmission would be $4500 dollars. Car was maintenance property but faulty wave plate caused damaged and Buick will not assist with repair bill. Will not purchase another Buick vehicle in the future. Lost loyal customer forever!!!

I really enjoy my car. It is really wonderful, works well, and gets everything done. It was quite easy to pick out. Buick is wonderful because they care about their customers and will help you find the car that meets all of your needs. I have a radio, television, and air bags in the front and back seats of my car. These came with a family plan that was no extra charge, just for safety. I found this to be really awesome and convenient since I have children and am generally transporting kids from school and such so it helps.Also, I got an upgraded sunroof for the summertime and it works amazing! It opens automatically with a small button that I have in the drivers seat so I dont have to fiddle with the roof while I am driving when I am in need of fresh air. And I love that this car has so much room and space for my family, kids, and even friends of friends of friends! Everyone can fit and we can carpool.

I bought a Buick Century from my parents a couple of years ago. It was in tremendous condition, spotless. But in that period of time, the following has happened: The plastic gaskets GM uses in their vehicles deteriorated causing a major repair, the power windows failed, the catalytic converter went twice, I am told the anti-freeze used in these vehicles is faulty and is slowly eating away at the interior of the rubber hoses causing a horrible sludge problem in the radiator. And if all that isnt costly enough, the paint is literally falling off my beautiful car. Buick of course will do nothing, everything is out of warranty. I miss my Toyota vehicles that I easily got 200,000+ miles on with none of these horrible issues. I would never recommend or purchase a GM vehicle again. What a piece of **.

My car needed some serious work, and has for several months. There is an issue with the GM model of engine in my Buick that was brought to my attention about a year ago, that resulted a class action suit against GM. It was described to me as a slow deterioration of something within the engine (I am not a mechanic and do not claim to be. However, I am in a technical field). I have been saving up the money to get the (1000 dollars plus) repair done. About 3 months ago, my car started overheating. I was told that it would take about $1000 to $1500 to fix. But they said that they could not tell me exactly without taking the engine apart, which would cost several hundred dollars. They showed me how to put coolant directly into the radiator to avoid damaging the engine, until I could afford to get it fixed. I did it daily. The car kept running until eventually it overheated enough to cause several leaks, so I took it to them to fix. Originally, I was told it would be $1000 to $1500 to fix. They tentatively gave me a ballpark figure. I would not hold them to an estimate when they had not looked at the engine. And that is not what this complaint is about.By the time they called me the first time with an actual quote, it was around $2000 (I did not get it in writing). I asked them how much it would cost to fix the fan while they were in there (fan only worked on high, and was a preexisting issue). They told me it would add a couple hundred. I asked them to do that while they were in the engine. Once they called me back, they had found a bunch of other stuff that was wrong with my engine they had not quoted me for, and that it was now going to cost over 3000 dollars. When I told them to stop working on it, they informed me that they had already done 700 plus dollars worth of work. So, if they stopped, I would still have to pay that and my car would still not work. I could not afford this. But they assured me that the good news is that it passed the block test and the head gasket was fine. It had been tested several times. Since that was okay, my car would work for years after this repair.Having already been out of work for days without my car, I arranged to borrow money from my mother to cover the repairs, so I could get back to work. When I spoke with the mechanic to authorize the repairs, they listed a long list of everything that is needed to be done. It was a very long list. When they were done, I told them, I understand it needs quite a bit of work, but my only concern is the end result. I then asked them, If my car is only worth 4000 dollars, and I put 3020 dollars into it, when it is done, will it no longer overheat, will it be drivable, and will the heater work? The mechanic I spoke to (KJ **) said yes and continued to sell me on the repairs and what a good idea it was to do. I then asked the exact same question, just to be sure (I was planning for the worst) and got the same yes answer.The car was in the shop for a few days. The turn around was quite quick for the huge list of things that needed to be done (according to them). I called to check on it daily. I was never warned about any other problems. They told me on Saturday when I called that it was done, although I never received a call. And it was the end of the day when I tried calling. Im not even sure if they were open on a Saturday. And they told me that I had to come get it immediately. Well, it started out as him being pushy and encouraging me to come get it right then. But he eventually turned in to being flat out. He told me I had to pick it up because they did not have room on the lot for it.Regardless of if it was a rush job, a mistake on their part, or flat out fraud, I was sold an end result I did not get. When my girlfriend went to pick up the car to go to work (her work is approximately 1.5 miles from the auto mechanics shop), she was told that it was all fixed (just as I was on the phone). But she was told to keep an eye on it just in case and if it overheats to bring it back. She did not make it to work before it started overheating, not a mile and a half. Our house is only about a half mile away from her work (basically in between the two). So luckily, she was able to make it home after work. She told me it had gotten over half way to the red overheating in that short of a distance. So, the first thing I did the next day was to take it for a test drive (starting out fresh while it was still cold).It overheated off the charts within 10 blocks, red-line overheating. I immediately called the mechanic while letting the car cool down. It was the same guy who had sold me on the repairs (KJ **) and also the same guy that rushed it out the door. When I told him it was overheating, he sounded like he was trying to sound surprised. He was not sincere at all, very forced. He said, Oh really, thats weird. Then, he told me to let it cool down, take it back, and they would take care of it, and that they must have missed something. He said, You know, sometime things get overlooked. Being in a technical trade, I told him I understood (which I did, things happen). I asked him specifically: I have no money left. I just gave you guys 3000 dollars. I do not have. This will not cost me anything correct? He said yes. Once again, I repeated myself and made him repeat the same affirmative answer. I always cover my bases when there is a large amount of money on the line.The car was with them for several days, and I did not hear a word. They did not call me once. I kept calling. All KJ ** would tell me was that they were running a block test to see if it passed. He told me it passed one day, then it failed the next, and back and forth on 4 separate occasions. He said: It failed hot, so were going to let it cool down over night and test it again in the morning. It failed cold so were letting it run. Its been running for hours so it must be fixed (which is obviously a flat out lie, since it could not make it 10 blocks). It passed hot, and so on, going back and forth. He gave me no real answers and becoming less and less honest. This is the test they guaranteed me my car had passed initially before all of these repairs. And this was the whole reason it would be worth it to put $3020 into my 2000 Buick that is only worth $4000 or so.After four or five days total, KJ ** put me on hold for the first time. Then, someone named Nick (who refused to give me his last name when I called) got on the phone. He started listing off the things that needed to be repaired. I said, Thats great, but this is obviously not going to cost me anything extra right? He told me that since it failed the block test, it needed x done (head gasket I believe, along with some other things). And he told me that since that was not what they did initially, it would not be under warranty. Then, he started listing off things that were $400 to $500 a piece, which is where I cut him off. My response was (expletive deleted): Are you ** kidding me? You sell me on a 3000 dollar repair, guarantee me that the thing that is now broken is not broken and that’s the good news. You guarantee me an end result of a working car. But as soon as it drives off the lot, it cannot drive a mile. In addition to that, it broke in your possession due to being rushed or bad repair work, misdiagnosed, or whatever. Now you want more money?!I was obviously quite upset. He kept telling me the same not our problem type responses (that is not an actual quote, however everything else in this report is almost word for word). I told him I was going to call my lawyer. And I told them that I expect them to provide the service they charged me 3000 dollars for, and that was a working car. I told him I would call him back the next day. I immediately looked up everything I would need should they not honor the service they charged me for: this website (the BBB), the State Attorney General, King 5 news Scam Watch series, etc. I also found around 50 reviews online from other unhappy customers that claimed they had done the same thing to them (overcharged etc). Most of them were oil changes that ended up being hundreds. But a few of them were 2000 to 3000 dollar charges that were in the same or similar situations I was, except most of them at least had a working car to show for it!When I called the next day, the uncooperative Nick picked up the phone. I told him he had a day to think about the situation, and asked him if he had decided to do right by his customer. He continued the same not our problem responses. At that point is when I informed him I had legal counsel and that I would be filing with the BBB, State Attorney General, the credit card company, and have them featured on the news. I also told him that I would be taking him to court if they refused to provide the service that they had charged me for. He said, Lets go to court.One thing I find interesting is that when I was referring to my and KJ **s earlier conversation, he said yea that was me when I was quoting KJ **. He told me that I had talked to him. I never talked to him until they decided to try to get more money out of me. I pay very close attention to that type of thing in these situations. There are only 3 different employees I have ever spoken with there (Nick, Ken and KJ). KJ ** was new to me with this repair job. They dont even sound the same on the phone. KJ ** has a pretty noticeable accent, so this immediately jumped out at me as a complete lie. He was obviously trying to add credibility to his argument. Because if it was him I had been talking to, then he could argue about what had been said, and attempt to twist the end result.So, I am now filing this with you along with every other place I mentioned above. Thank you for your help. I just wanted my car fixed for the $3020 (less would have been better, but I was willing to pay it to have my car back and working). And I gave them countless opportunities to finish the job for the agreed upon price, all of which they refused. So now I am asking for my money back. I have been unable to work 2 weeks now due to being lied to, defrauded, sold a scam, and ripped off. I am an on-site computer technician and have to be able to get to a job site within 30 minutes, which is almost impossible in Seattle on public transit. Thank you for your assistance.

This car has almost 300,000 miles and is still a decent car. My Buick Lesabre has almost 300,000 miles and is still going. I purchased this vehicle due to great reviews on the engine Buick used for this vehicle. I have kept my oil changed and regular tune ups. And I believe that makes a difference in the life of your car. I recommend this vehicle. I see a lot of older Buick Lesabres on the road daily. So they must be doing something right.

I my a 2015 Buick Enclave. Even though dealerships have asked me to trade in for new model, she is such a beauty. Im gonna keep her as long as I can. She sits nicely in the road, which is to say that she owns her space. Her interior from interior night lighting to leather seats are wonderful. She is a big girl so it does take her a few seconds to hitch up her skirt for quick move, but when she does you know that she is gone. My husband gave her to me as a Valentines gift. What a WONDERFUL Valentines day present she has been. I go in the garage sometimes just to look at her and possible think of somewhere to take her. LOL

I bought a 1995 Buick Regal Custom with a 145000 on it from my neighbor. It was his granddaughters. A few people owned it before her. I guess they never used the locks. I used the remote to lock and unlock the doors. After a few weeks I was locked out of my car. It kept making a clicking sound. The key would not even unlock it then. This went on for an hour before I could finally open the door. Then after that on another day my husband, my 5 yr old grandson and myself pulled into our driveway I hit the lock button in the car to unlock the doors so we could exit the vehicle. No such luck. The clicking noise started again. We sat in the car for an hour, still could not get out of the vehicle. I called my son who lives 20 minutes away, we drove to his house listening to the clicking in the doors all the way to his house.After we arrived we still could not exit the car until he disconnected the auto lock. After that, I figured everything was good to go. Guess what, I locked the drivers side door manually, my husband locked his door the front passenger door manually and I locked the back doors manually. When we made it back home we could not get out of the car. We manually unlocked our front doors but they were not unlocked. I had to take my door key, put it in the lock on the outside of door and unlock it while I was still sitting in the drivers seat.After I got out of the car I had to unlock the passenger door. The back doors unlock from the inside but not the front doors. I had called Buick. A Foreigner told me since I bought the car used and for how old it is, she could not help me. That it was not under warranty. I told her if I ever get stuck in this vehicle from a wreck, fire, etc. There will be a big lawsuit. I have never in my life had a car that would lock me out of it or in it. I never lock the doors while I am in it. But when I park it at home or out shopping I lock the doors. This car should of been recalled years ago. Is there someone that can help me with this problem.

I was very happy with my purchase of my Buick. It has a variety features that were pleasing to me. Great mileage, interior, tires and great on gas. The Buick was a blue color, four door car, great rims, black interior leather with great stereo and speaker system, not loud, or clanky, no rust. Overall a great lasting car. Its upgrade included the very best of technology, everything is computerized and functions at its best at all given times. At least six passengers can ride in my vehicle. We all fit nice and comfortable and have enough seat room and seat belts for every passenger.

I purchased an earlier model Buick as I was looking for a good deal and I dont drive much, so with those older models there isnt much variation in style. The newer models on the floor looked updated with more variety. For a used car the Lucerne has a lot of great features; leather heated seats, rain sense wipers, smart seats. Great options and features for the price paid. My car is very roomy and spacious. 5 people total including driver with lots of leg room. Large trunk space for storage. Very comfortable car for short and long trips.

I dont know how well those guys have road tested the 2011 Lacrosse v6 with the 18 wheels before they put it into production, but I can tell you they did not do a good job. I am one of the unlucky owners of the 2011 Lacrosse and I am completely disappointed with this supposed luxury vehicle. The main culprit is the terrible road noise coming from the wheels. On any surface that is slightly rougher than completely smooth asphalt, the noise is very excessive. We compared the road noise with a 2002 very used Nissan Altima and found noise in the Lacrosse to be much worse. Especially on any metal junctions, such as the bridges and overpasses, and on rough cement or asphalt surfaces, the tires sound as though someone was hitting the vehicle with a hammer on the metal joints and there is that overwhelming low frequency noise like a plane flying in close proximity on gravel and other rough surfaces. The tire noise is the same on all the 2011 Lacrosses with the 18 rims. The other problem is the exhaust. The two mufflers sound like a boom box at very low rpms. We plugged one up to test where the noise comes from and found the car 50% quieter. Apparently the other muffler is just for the looks and does not serve the purpose that it was designed for; that is, muffling the noise. I did not have a chance to see if you did anything about the tire noise on the 2012 models, but I did see that they did something with the exhaust system. I am a dissatisfied owner and will most likely never buy any GM product again. I have contacted their customer service on multiple occasions, but to no avail. I only wanted them to put the17 wheels on, which are much better suited for this type of vehicle. I hope no one else gets fooled like me. I have read many reports by the owners on the web, I guess they must be deaf.

Buick has vehicles of all different types for all different people, it has small compact cars, 2 door and 4 door, SUV and large passenger cars. You can have all different colors and wheel types. They come with all different types of upgrades including blind spot warning lights in the side mirrors, back up camera with a large screen, seat heaters, electric mirrors with miniature mirrors to help see further behind you, wheels, navigation with built in screen, Bluetooth connection to your cell phone, sunroofs, Onstar, built in wifi hotspots and Sirius satellite radio. Plenty of room for 5 plus passengers in basically every one of their vehicles. And plenty of room in the trunk and still more than enough room in the inside of the vehicles. No matter how many people are inside the car you are comfortable and feel like youre floating while driving. Id definitely recommend this brand to people. Very awesome, and super pleased.

2012 LaCrosse - Heating/Cooling issues on the driver side... i.e. air conditioning on in the car, heat blasting out of driver side. Touch screen no longer works. Clear coat has failed in several spots. I have detailed cars for 25 plus years and I keep my cars paint protected better than most and I have 6 locations on the bumper where the clear coat has peeled off, and now a new 2 inch piece of clear coat missing on the driver side front fender.

Lesabre, lacrosse, enclave mine has a V8 which makes it very cheap on gas. Mines a 1995. If you can afford to get a newer one thatd be my advice, so maybe you wont have the trouble that Ive experienced. Their motors are usually good but their transmissions arent that great. Matter of fact I have to shift mine manually & it can be aggravating & also very dangerous, a good way to get hit in the rear. So if you can buy a newer one. Mines old, been left sitting out in the weather & the clear coat is very wore, the paint is faded & its maroon with a red door, due to someone other than me having a accident.Its all electric, power seats & power windows. My advise would be to get the manual windows not power because 2 of mine are stuck up, but at least their up. When it runs its good, it just tears up a whole lot & its got plastic parts that cant take the heat, so theres another problem. Its roomy with plenty of passenger capacity & plenty of leg room, not like some of the smaller cars. You can actually stretch your legs out.

Buick Envision Essence - The perfect size SUV, 4 cylinder so not so peppy. Great gas mileage 28.7 both city and highway combined for my first 15k. Roomy particularly the back seat. Have taken long trips with adult backseat passengers. Also love the blind spot warnings and the complete sunroof. Pricey though. My sticker was 40,543 but bot 15% off. Made in China. Not that many on the road.

I have a 2004 Buick Rainier, the gear shift is hard to get out of park. Also, the thermostat reads too far on the cold side which is making my check engine light come on. A couple of days ago, a maintenance brake system light came on. I thought Buick were supposed to be reliable.

Buick has basically only cars and CUVs, not a variety of either. But what they do have they are good at. However, they are missing several models of cars that seem comparable to others. Cadillac had the ultra luxury space, so it makes it unclear exactly what Buick is going for. We purchased the LaCrosse and were very happy with the appeal overall. The color options were excellent and the curves were attractive. Overall the car had a modern, sleek, expensive look. Several personalization options were excellent, specifically some of the technology options. However, I feel that the Buick is lacking some of the more innovative safety features that other vehicles offer as options. While it doesnt have any huge passenger vehicles, it carries the popular and necessary options that carry between 5 and 8 people, which fits most families.

Just leased a 2016 Buick Encore, base with interlink radio, non-touchscreen display. Cant see out back due to glare, fog or general distortion. This could be dangerous! I went to my Buick dealer, he took out another 2016 Encore to compare the camera. Same effect, blurry on second Encore. Appears problem is in camera lens. I tried adjusting the contrast, dark, light on the dash display switch. No effect except darker, blurry. Dealer had no remedy. I just traded in a 2013 GMC Terrain, and received a recall notice from GMC concerning the backup camera with interlink radio. There is a new software patch for the terrain. Perhaps there is a new software for the Buick Encore??? Any advice, fix??

I purchased a 2011 Buick Regal CXL literally 73 days ago. It only had 56,000 miles and came with power train warranty. After acceleration issues on the highway I have been informed that I should also have a manufacturers warranty on the vehicle. It spent about a week in the service department at the dealership. I purchased it at for a cosmetic piece, they agreed to fix when I purchased it. During that time they were supposed to inspect my current problem which was that the check engine light came on while on the highway and I could not fully accelerate. Their conclusion was that they could find nothing wrong. So about 24 hours later on my trip back on the highway, the check engine light went back on again. Not only could I not fully accelerate, I could not get the vehicle to go into gear at all. The gear shift would blink when I put it into drive but would not go. I had to get towed to the dealership which I had to pay $100.00 for. And now after getting my vehicle back yesterday afternoon (after two weeks) and being told it was a system update that needed to be done and all was well, I found myself once again on the highway with a check engine light and not able to fully accelerate. I was able to coast home obviously under the speed limit but I have called the dealership where I bought the vehicle and tried two different 800 numbers that I have and cannot find anyone jumping out of their seats to try and fix my car. Needless to say I am displeased and concerned. I just want my vehicle running correctly and safely and want to feel good about this purchase. And I would love some assistance in making this happen!!!

We are NOT off to a good start with Buick! My wife just purchased a brand new Buick Encore, and her A/C failed completely on the first day of ownership! Ironically, one of the reasons we went with Buick was because of the supposed excellent reliability of the brand, as indicated by what we read on the internet (J.D. Powers, etc.). The car was brought to the dealership, where they are looking at it as I type. I hope we didnt get a lemon! Time will tell...

From color to design, each one is a little bit different which made it hard to choose. But I finally did and I love my choice. Buick offers many options from window tint to wheels and rims. There is protective coat on the paint and special stuff to prevent stains inside. It is roomy, has good gas mileage, nice interior and I love the storage area. There is enough room for the whole family as well as baggage and stroller. It is able to fit 7 people total. It’s amazing because I have two kids and I am married so I can also take other kids with me if needed and have plenty of room without squishing people.

My husband purchased the Buick LaCrosse 2011, and most every time, I get out of the passenger side of the car, I hit my knee on the part of the dashboard that points out. I have so many injuries to my left knee, I cant tell you. Soon, as it heals up a little, I go in my husbands car, and hit it again. I tried adjusting the height and distance of the seat, but I dont want the seat to be way back, or someone adjusts it, and I forget to push it far back. I have never had anything like this with any car I was in, ever. I have a real dislike for this car, and I want him to give it back. I would like to know if anyone else has this problem with this car design.

There are a number of different cars to choose from such as luxury and nonluxury, small and midsize with prices ranging from as low as 12,000 to as high as 30,000. The Buick was dark blue and is a midsize car with front and rear row seats. I went with some of the most basic options. It has cruise control and OnStar. It has power locks and keyless entry. It also has a USB port and satellite radio. There is also enough room to seat 5 people to be seated comfortably in the car. There is also plenty of leg room for everyone.

For all those people out there that are having, or have had, bad experiences with the replacement of Window Regulators, there is a better way. $400.00 per is a joke. The regulators (Including Motor) cost less than $80.00 on eBay. They are fairly easy to replace with a few simple tools (and with the help of Youtube.com video) or for as little as $50.00 per at your small local garage repair shop, for cash (Not sure what I am RATING to get this to post).

I have a 2002 Buick LeSabre and it looks as good today and drives like new despite being 16 years old! It one of the cars that is considered as a do not die vehicle!

Had to replace water pump, power steering pump, seat belt anchor. But all these 3 are recalls so I didnt have 2 pay anything. So before you pay for repairs make sure they’re not recalls. Just asked two Buick dealer and they should tell you. But now I have 2 coils that are out on my car and it doesnt want to run now. This is not a recall so I would have to pay out of pocket for this.

2011 Buick Regal Turbo - I love, love my car! However, 2 weeks after purchase it was in the dealership with noise issues. My timing belt was replaced at 34k miles! Then my front and rear bumpers were peeling. Those got repainted, took 2 weeks at the dealership. Silver trim around both outside windows were oxidizing! Replaced. Then the headliner started sagging in the middle of sunroof. Couldnt fix, so headliner was replaced. Im not complaining since this was all covered under warranty, Im just tired if dealing with it! I want to enjoy my car. Now there is a chirping noise when my a/c is on and I put it in reverse and accelerate. Dealership doesnt know. They thought it was the alternator, and replaced it! Very frustrated but still love my car.

This brand has so many different models to choose from, and so many luxurious styles for its wide variety of consumers. Buick is a brand that is loved the whole way around. This brand has a very distinct cloud of features that make the Buick stand out. It also has front facing features that make it look sad as you walk away from driving. Its so cool. Buick comes with a lot of space for any situation, whether its family, friends or just ring in general. Making upgrades or even receiving them from this brand makes having a Buick well worth it in the end. This is why I believe a lot of consumers choose Buick.

I was in search of a good sized SUV and decided on the Buick Encore. Perfect size for what I wanted and needed. Good on gas and a comfortable ride. I live in a cold weather state and the option of heated seat and steering wheel made this choice simple for me. It offered ample leg room as well as comfortable seat belt fitting. Since this was my first time actually purchasing a car I went with various updates. I picked forward collision alert, Bose surround system, lane departure warning, rear vision camera, memory seat, and remote vehicle starter. I am single but I have more than enough room to fit my nieces, nephews, and younger cousins. It does not seem like it from the outside but the interior is very roomy which adds to a comfortable fit for all.

I have been arguing with customer relations about the brakes being incorrect on this car for at least 6 months. The brakes are smaller than what was suppose to be on the car as advertised by Buick. I went to replace the fronts and the pads on the car are smaller than the OEM replacements and it turns out I had to buy standard Lucerne pads. Then I had the rears replaced. OEM for the car dont match. Had to hunt and search and buy 2001 La Sabre pads. The car has 98k on it and uses a quart of oil every thousand miles. Cant get a dealership to diagnose it. The transmission has erratic shift and flare ups. Dealer cant diagnose it. If it doesnt have a trouble code, it doesnt have a problem is what Im told. The door trim is delaminating. Some of the pieces replaced before for the same problem. Oh its out of warranty. The wheels clear coat is coming off and these were replaced once under warranty for the same problem but its out of warranty.

My 2010 Buick LaCrosse floors get wet from rain water. Not every time, but I have shopped it four times since buying it new. Its in the shop now and has been there four weeks.

I have a 1998 Buick Regal GS. Ive owned it for 10 years. There was a recall to address a valve cover gasket that allowed oil to leak on to hot exhaust causing fires. The gasket was fixed. The car continues to leak oil onto the exhaust and the catalytic converter. Also the car cuts out when the turn signal is used. It restarts. But when it cuts out, power steering and brakes are inoperative. Many Buicks and GM vehicles do the same according to the NHTSA complaints. Why is there no recall? This is why people buy Japanese. We were told not to park the car in the garage or close to the house.

The Buick Skylark is like a sedan and sports car blend. Buick has been in business for many decades. I myself prefer the classic Buicks however the new styles are just as elegant. Buicks are conservatory priced and easily outclass more expensive car manufacturers. Buicks are classic sedans. The Skylark is a 2 door hard body sedan and is fast as a rocket on 4 wheels. For the passenger’s capacity, there are six seatbelts but you better hope everyone is very, very thin otherwise the driver will not have any elbow space to turn the steering wheel without breaking the ribs of whoever is unlucky enough to be riding in the front center seat. I would definitely recommend Buick to my children and grandchildren.

I have owned a Buick for over ten years and it has yet to let me down. This is a used car with a few problems from wear and tear. Has always been a well-performing vehicle that has the security and comfort I need with my disabilities. I can get in and out easily, which is a big factor in my choice. Furthermore, It has the durability that I want. It is definitely built to last. The Buick LeSabre is the perfect vehicle for me.

Buick commercials joke about the lines new and sleek look but the appearance is no joke. My car is a showstopper and I love seeing it parked outside stores. It offers a wide variety of models, offering a good fit for any family looking for a bigger car or retirees looking for classy elegance. It has plenty of space for my bulky car seats and wider passengers! Good trunk space too. Car seat and groceries fit, a big win in this moms book! Various upgrade and personalization options include sunroof and leather. You name it and you can get it in your new Buick. The extra touches show how Buick goes the extra mile for customers.

While driving my 2014 Buick LaCrosse to exit from the interstate, I let off the gas to reduce speed and when attempting to pick up speed, car would not accelerate at all but the start button was green. There was no jerking or shaking or any noise from the auto. Turned on my hazards, placed car in park, turned the car off and restarted. The engine light did not come on and car worked as normal. Not sure what happened but wanted to place the incident on record.

Buicks variety is very good. They have a lot of models and colors you can choose from. Every time they make a new one they become more advanced. The appearance and the standard features of the cars are great. The inside of the car is very detailed and have an overall great appearance. It is equipped with a quality air bag. The passenger capacity is great. The leg room is amazing, my passengers never complain about little leg room. And the seats are really comfortable. However, I am only satisfied because they could have made it better but its still good. I would like if I could personalize the inside of my car before I bought it or had a better variety of colors like rose gold because thats my favorite color. But overall I would definitely recommend.

I have a 2008 Buick Enclave, which I thought was the perfect mid-size SUV for my 3 children and I. Needing more space, I traded in a more reliable vehicle in order to purchase it. However, my vehicle has caused me nothing but grief and $$$. Today 6/2/15 I took it to the dealer again at Fremont Buick because my air conditioner stopped working about 3 weeks ago (I live in the place with the drought, California). I first reported hearing a hissing noise last December and was told that nothing was wrong, but they did say that I needed to replace my rack & pinion and that the right axle was leaking. I spent $1,000.00 on that repair. Come March, before a road trip to Southern CA from Northern CA, I took my vehicle in again to ensure that all was well (it would feel like the car wanted to cut off at random times and the hissing noise still was happening). I was told again that the boot axle was leaking and also to replace the same rack and pinion. Umm, I just had that repaired 3 months ago?! They assured me that it was under warranty and fixed it again, now for free claiming that it must have been a defective part sent. They also told me that my timing cover needed to be replaced and was leaking. I did not elect to have that work done and didnt even understand what that meant since they said I could indeed drive to San Diego fine.Now for todays repairs needed: Timing cover plus water pump (leaking) $3,200.00, rear evaporator (leaking) $1,140.00 and power steering rack $2,079.00 for a grand total of $6,419.00. I still owe about $12,000 on the car! I just sat at work fighting back the tears... What a waste of money? In addition, I kept all services/maintenance up to date and none of this is my fault. Its not even normal wear and tear on models from the last decade according to an outside mechanic. I did purchase my car certified pre-owned from the Chevrolet GM dealership. So I decide to google for recalls... none! Google for complaints/issues with Buick Enclave and I see that tons of owners are having the same 3 issues that I am having with my vehicle. Im sure that GM is aware but for us we all simply have lemons. I work hard for my money and am a divorced mother of 3... THIS IS UNFAIR!!! SOMEONE HELP ME. I cant afford $7,000.00 in repairs for a faulty design that is not my own fault. I called GM and was transferred to the rudest senior advisor who I then ended up complaining on to a different supervisor. Guess the rep that I was transferred to is beyond annoyed with us whining customers calling daily with our gripes about safety & expensive repairs. PLEASE HELP A.S.A.P. Today I paid $160.00 which was the fee for them to tell me what was wrong. As an adult woman, standing there paying at the cashier holding my three-year-old daughters hand, tears began to fall from my eyes. These are truly widespread issues and GM is doing nothing about it. In addition, there has been no media coverage whatsoever. They have to be exposed, for these vehicles are leaving entire families unsafe!

At 76k miles, the radiator is faulty. The transmission fluid mixed with engine coolant. The radiator, all hoses, and lower intake manifold gaskets had to be replaced. The cost was $1500 and that was with discount. Also, the oxygen sensor had to be replaced (separate issue). The car is rusting and the paint is peeling off. Whats really scary is that I had minimal indication of the radiator problem, no warning lights/check engine light went on. I just discovered fluid leaking on my driveway. The engine wasnt running bad. But had I not acted quickly, within another hundred miles my engine would have blown up had the fluid got in it. This is ridiculous for a car with only 76k miles on it. I paid almost $20k for this car. I used it in December 2005 and have only put 50k miles on it! I will never buy another GM car again, ever! Its sad too because my dad retired from GM. Next time, I am buying Japanese.

Have a 2016 Buick Enclave with only 1,400 miles and the brakes are fading already. Took it in and they found nothing. Said they are working like they are designed to do. General Motors is walking a thin line with this. I just hope my wife never gets into an accident.

Im using Buick Enclave. Mine has 7 seats. 2 from front row with a captain seat at the 2nd row and 3 seats at the third row. Leg room is really ample and some rooms for everyone. It really runs smoothly even during snow and rainy season. The sound of the engine is very silent. You cant even distinguish if its on or not. It is innovative and the cushion are really great. Sound system is really a cutting edge and the power is really amazing. Finally chargers are in place in each rows. You need to upgrade to leather seats to experience the comfort of being a king, though. Hot and cold seat is a must especially if you have extreme temperature in your area.

We bought this vehicle in January 2016. 13 months after purchase the engine jumped time and the whole engine needed to be replaced to the tune of almost $10,000. Repairs are expensive on this vehicle.

My Buick has been in the service department 4 times of the course of 3 months and still not fixed same exact issues, and now Im told by (Freedom Chevy Hwy 67 Dallas) that they do not want my service anymore... Disappointed, shocked, confused on so many levels.

Oct. 27, 2014 - agreed to buy a 2014 Buick LaCrosse, model Leather using a trade-in low mileage 2004 Buick LaSabre Limited. The sales person provided the normal sales pitch, but neglected to tell us the car he was selling to us have been used as a loaner to folks who brought their car into the dealership for service (it had 5,654 miles on it). By the time we found this out, we had already made up our minds, the car we just took out for a test drive was the one we wanted. This was just before the dealership was to lock up for the Labor Day weekend, and we were supposed to come back the day after Labor Day and complete the transaction, which we did.Day after Labor Day - after completing the paper work to buy the car, we left with the new car. After about a week or two of use, we felt the car rode very rough, and more like a truck than a car. Unfortunately, we had to leave town until after the Christmas Holiday season, so we let the situation go until after the first of the year. Sometime in January 2015, I started writing emails directly to GM. GM responded first by having me take the car in for a check-up to be sure it didnt have a problem, which it did not in their eyes. It then instructed the dealer to contact me to see what could be done.Feb. 25, 2015 - the dealership did ask us to come in, and I met with the sales manager who turned us over to the sales person who sold us the initial car. Since I had been told they would not change the tires, I asked what it would cost to give them the car back in turn for buying the same car, but move up one year and one model (i.e. buy a 2015 Buick LaCrosse model Premium) with a better suspension system. The sales person took what seemed to be an hour, and came back with a figure of $14,141.31 in addition to the $37,050 we had already paid (including my trade-in). To that we said no way and left the dealership. Feeling there was no way we could receive any kind of justification from the dealership, we left. This was 2/25/2015, and we stopped trying to get them to do something ever since. The car is a nice car, but it still rides rough! Even with a tire reduction in air pressure! We just flat-out gave up! Hereafter, after owning a Buick over 20 years and thinking very highly of it, I doubt seriously if I will ever buy another or even a GM car in the future!

Ignition module failure 8/11/2014. After 58000 miles my 2008 Lucerne would not start. Repaired by dealer for $500. Have complaint number but so far no response from GM.

It has been very reliable overall for the most part, and has served me quite well since the initial purchase. The 2016 Buick Verano is quite comfortable and quiet, though it could benefit from more accessible power in the middle part of the RPM range, where it gets a little bit boggy.

I own a 1998 Buick Skylark. The vehicle had 24,000 miles on it when I purchased it. It now has 117,000 miles on it. Two years ago, while I was driving the car, it just stopped on me. I was told that a camshaft was broken and that it would be easier to have the engine replaced instead of trying to fix the camshaft. I kept the vehicle maintained on a regular basis. I replaced at least 3 water pumps, 3 intake manifold gaskets, 2 EGR Valves, as well as other repairs. I didnt find out about the Dex-Cool recall until 2009 when the car stopped running. This explains why I had to replace water pumps, intake gaskets, and EGR valves so frequently. Is there any help for people like myself who cant afford to keep sinking money into cars in which the Dex-Cool product caused other problems?I am without an automobile. I had the vehicle towed to a repair shop to have an engine installed but finding an engine with low mileage is next to impossible. The cost for a used engine with over 200,000 miles was $1,700. A rebuilt engine will cost $2,800. The blue book value of the vehicle is around $1,900 if its in excellent condition.The junk yard will probably give me about $100. The body of the car is in excellent condition. I have looked for used vehicles in the $1,500 to 3,000 price range and the mileage is considerably higher than the mileage on my vehicle or the vehicles history in general is in question or both.

I received a letter from Buick saying that the timing chain on my 2011 Regal could break causing engine damage (Really?). They said I should not take it to the dealership and they would not do anything about it until it broke, so they extended the warranty on the engine. If I am on the interstate doing 70 mph and the chain breaks, the engine stops and I lose steering. That is a really comforting thought. I could get killed or even worse. How long have they been making timing chains? Do they not test components any more? Buick is supposed to be a quality vehicle. What has happened to GM? When I contacted Buick, they were very sympathetic and said they were sorry and hoped nothing happened. Me too.

The models included do not differ significantly from any other car brand. They are pretty much just more fancy Chevys. Not worth the extra money you will spend. They do not look significantly worse or better than other cars. The standard features and the various upgrade and personalization options are chosen to make you interested in the vehicle but rope you into buying a more expensive model. Buicks capacity is sufficient to carry passengers to any destination you may choose. Go anywhere you want with 5 or less people. No problem. Extra characters.

I purchased a 2013 Buick Enclave and had same issue in our GMC Acadia. While backing up with camera in operation and then before going to drive there was a loud POPPING sound as if something had blown. The DVD ejected and display went off then reset itself... 4th time this issued happened. Took Buick to dealer and they gave me this Blank Dumb stare as if I was speaking a foreign language... Waiting for results. Not Happy. Its no wonder people are going to Honda And Toyota. Dealer was Expressway Chevy Mt. Vernon Indiana.. Customer service was Not Satisfactory... This is the 3rd vehicle I purchased from Mt Vernon and the Last...

I bought a 2003 Buick LeSabre from Faulkner Ford in Quakertown. It had 74,000 miles on it and I thought it would be a good used car. I didnt drive it right away due to car insurance problems. We took it on vacation and the air conditioner worked until we reached our destination. I couldnt take it in for service due to my work schedule. Once I took it in, they told me that the air compressor was cracked and leaked out all the freon. I believe they knew about this repair when they sold me the car. The repair is going to cost between $500 and $800. I looked around and cant afford to fix it since it was financed. I believe it was a deceptive deal. They sold the car advertising that it had air conditioning when in reality it didnt. I was furious. I talked to the service department and also the sales manager trying to get them to do the repair. I have a warranty but of course, it doesnt cover those repairs.

Buick is the only vehicle we trust. I like my Buick Century custom. Its a great family vehicle and very perfect for my family. It has big trunk space great for a stroller or wheelchair. Its very spacious. It has a lot of foot space and arm space. The kids have a decent amount of arm space so you dont have to worry about them hitting each other. It also has child locks on both back doors and it rides smooth. Buick has amazing looks to it with its pearly white paint. Its a comfy ride and my kids love it and so does my husband. The car was given to us for a baby shower gift and we love it. Buick can do anything to this vehicle. They can personalize anything you want from paint jobs to new speakers and radio. From rims, tires, steering wheels and led lights to basically anything. If you ask they will do it.

I own a 2012 GMC Enclave and I have the same problem with the timing chain. The problem is not with the timing chain but rather with the motor. Every model of GMC auto that has this motor has the same problem. After several conversations with the executive customer service department I came to the conclusion that they will not acknowledge this problem unless we force them to. If everyone that has experienced this problem begin by writing unto their state consumer protection dept we can begin to put pressure on the company to acknowledge the problem. If this does not work then there are other steps we can take.

Let me start by saying that up until now I have enjoyed my Enclave, and was looking forward to buying a newer model but after today I will never buy a Buick again. I got in my car Christmas Eve to go to work and found my headlight pointing down only casting light 10 feet in front of the vehicle. I called the dealership and made an appointment only to find out the entire headlight assembly needs to be replaced at a cost of $1753.00 that’s right almost 2 thousand dollars for one headlight, so I called corporate saying in so many words, Sorry youre on your own.You would think that a part as expensive as a new transmission might have the warranty cover such a ridiculously expensive part as long as the drivetrain. Alas no. So of course not knowing if the other one is going to go in six months I would not in good conscience ever recommend buying this vehicle due to the cost of just maintaining it’s drivability. Save your money buy the Acura with more power and reliability just for your own peace of mind when a headlight on the vehicle can put you in the poor house.

Bought a used 2012 Buick Enclave with just 60k miles on it. I was told it was a great safe family vehicle (by sales associate). 3 days after purchase the #2 injector failed and stranded us. We brought it back to dealership and they took it to Buick hall and had it repaired. A week later we were stranded again for the same issue (reduced power, smoking, fumes in car, stabilitrak alert all the same symptoms). This time we took it back to Buick hall and they said it was just an injector misfire, refused to replace it. We asked about recalls and they said there were none. A few weeks later all the same things happened and we called them. They wanted 200 to test fuel system, knowing we knew what the issue was, then said if it was in fact the injectors again its eight hundred per faulty injector. I have NEVER had so many issues with a vehicle in my life. We are a single income household with four young boys, we cant afford to shell out all this money and now we are stuck in an unsafe lemon that has stranded my family on the side up the road for this same issue several times since. Total of 6 months weve had this LEMON!!!

Purchased this 2013 vehicle used in 2015 from GM dealership. Noticed immediately that the airbag warning kept coming on and going off.. When I asked about this, I was told, not a problem. Over the years, other problems are creeping up... All electrical. Car will not start for no apparent reason, (often) battery good, alternator good, starter good, but car just wont start. Ive had more jumps in the last year than I can count. In fact, Im sitting in this car now, waiting for another. Im sooooo disappointed. All I wanted was an American made car, reliable and lasting. I barely have 42k miles on this car and it is difficult for me to express just how truly disappointed I am. Although, in instances such as these, gender doesnt matter, but as a lady, this frightens me.

My 2011 Buick LaCrosse was the first (and last) Buick I have owned. The car is really attractive (on the surface) but has been a nightmare of mechanical and technical issues since the first day. On the day I picked it up it was raining really heavily and the windshield kept fogging up so badly that I couldnt see where I was going. Come to find out there was a recall on this, but the dealer didnt fix it before delivering the car. Within a week the drivers seat started to make this loud squeaking sound whenever I drove around a corner. After a half dozen attempts the seat has still never been fixed. Then the engine light started coming one every few weeks. This was supposed to be because of some software issue, but everything they fixed it never lasted and a few weeks later the light was back on. After 4 trips to the dealer it was finally resolved... I think. The transmission slips whenever I take off going up a hill, the front end has never been aligned correctly and the car drifts to the left, the paint is peeling off the rear bumper sensors, the transmissions makes a whining sound every time it shifts from 3rd to 4th gear and the list goes on and on. The dealer has been completely worthless in trying to fix any of these issues. Buick sent their regional manager down to my dealer to tell me the drivers seat squeaks because Im too fat. I weigh 195lbs which is not skinny, but Ive seen the other people who drive Buicks and they are not skinny either. Buicks customer service line has been completely worthless as well. Their solution was to offer me free oil changes for the life of my car... Wow! How about standing behind the car and fixing the problems? Ive been a lifelong GM customer (mostly Chevrolet) but have to say after this experience I dont think Ill make that mistake again.

Theres a lot of different models to choose from especially for a young person and first time car buyer and high school student even from a want ad purchase. It has good General Motors automobile with automatic transmission and a great look on the 1982 Buick century I purchased from an old woman in a neighboring town. Buick had some great options in the car including power steering windows and brakes solid am/fm stereo and cassette as well as safety features which could come in handy. It has bucket seats with room for three more passengers in the back. It has good leg room and seatbelts for everyone.

I own a 2009 Buick Lucerne and never had a problem with it. I have a friend with a 755i BMW and I would not trade even. I think that Buick has deserted a loyal following by deciding not to produce the Lucerne any longer. I also have a 2005 LeSabre, which I have never had a major problem with. Buick was so busy pushing the Lacrosse that the Lucerne was forgotten. The Lacrosse will never be the car that the Lucerne is. The next car that Ill buy will probably be a Chrysler 300.

I contacted Nimnicht Buick-GMC about a pre-owned vehicle. After a week of email correspondence, phone calls, and online credit applications, I went into the dealership. I only traveled this far away from home because I was advised via email and telephone that I was approved for a car loan with no money down. Once I arrived at the dealership, I was asked for a $500 down payment. I refused to do this as this was not what we had previously agreed upon. As with many auto dealerships, they told me what they thought I wanted to hear to get me to come in. I refuse to make the down payment because I felt I was totally misled for an entire week. Jason ** and Elizabeth ** were the individuals I dealt with. I went to a dealership less than a mile from my home and purchased the vehicle I desired. They will never receive any of my business and as many people as I can spread this to will be turned against them. They should not make a practice of lying to their customers as this is NOT good business.

I bought my 2002 Buick Rendezvous in 2006. It had 43,000 miles on it. Not bad for a four-year-old car, or so I thought. The guy who sold it to me said it was their second car and did not use it much. I later think that he did not use it because it is not worth it! Within a month of purchasing the car, the drivers side window went out. I had that replaced, no biggie, I understand there are costs with cars. Then a year later, the air conditioner went out. I live in California and with temps over 100 degrees in the summer, my small children and I need air. The repair was just under $1,000. That repair lasted a year and a half. The air went out again. However, shortly after the air went out, so did the engine! To have the heads replaced, it was $3,500. I contacted Buick directly at that time and got the Oh, well, sorry you are having problems, but thats not our problem response. In paying for the engine work, I could not afford the work on the air again. So, I have been without air and just try to drive as little as possible when it gets hot outside.I get my regular oil changes and took it in for that last week and was told I have an oil leak now. There goes another $500 dollars. Well, that is what they quoted me. I need a few weeks to come up with the extra cash. But once they get under the hood, we will see how much more they find. If I could stop paying for repairs long enough to save a little money, I would definitely be using it for a down payment on a non GM vehicle! But GM has made it practically impossible. I have since read about recalls that Buick has had over the years on this car. However, I have never been contacted over a single one of them! The car is now 10 years old and only has 112,000 miles on it. The reason, because it spends more time broken than it does running. Highly unhappy with Buick, I will never buy one again and will make sure my children do not either!

I purchased my 2012 Buick Verano when Buick introduced the new series in 2012. It was fairly loaded with many options and I have to say I thoroughly enjoyed that car. However I did have several manufacturer issues. In the first 2 years I had to 1. Force dealership to replace windshield because there was literally a full hand print within the windshield (during manufacturing someone touched either the glass or the safety plastic thats inside before glass was finished or fused together. It was right in my line of sight. Dealership went round and round finally they admitted they could see the issue and agreed to replace under warranty. 2. Rear window replaced. A strip in the heating element stopped working. Dealership had nerve to ask me if I could live with it... REALLY?? Its unset warranty of course I want it replaced. The factory paint job was sub par. I didnt realize it at first but it became obvious quickly. The bottom part of rear wheel wells behind where you catch ask the runoff and splash from tires started fading right away. Hood, bumper, roof all chipped way too easily... Regardless of these things I loved the Verano. It was totaled in an accident in 2015. I immediately bought a 2015 Verano. This one was way better, loved the build in wifi/ 4G LTE. It also came with advanced safety features and improved touchscreen infotainment.Only had 1 flaw that I didnt even realize. When I had it at a different dealership for oil change, I was going to buy touch up paint. The service manager was looking at my car and noticed few spots not quite right. Turned out after they flew someone from their GM headquarters out to Portland Oregon. He confirmed that my car was one of a select batch that had defective paint jobs. So they put me in a loaner for almost 3 weeks and my Verano had to be completely repainted. Since they contract that out, I was lucky enough to get a way better paint job than manufacturer. So as of just 2 months ago I finally got the car I always wanted but its usually way too expensive for my taste lol. I saw a 2014 Buick LaCrosse fully loaded and a premium pearl diamond paint job heads up display. This car was $47, 000 brand new. It was a one owner lease and had incredibly low miles on it. It still looked and smelled new. They were selling it for $21.000. I didnt hesitate I knew it wouldnt last long.. So far Im in heaven with my LaCrosse. I really cant find anything wrong with it. Its powerful, very quiet, feels sporty as well as elegant and comfortable... FINGERS CROSSED! So, obviously Ive had opportunity to change brands but I really do like Buick. I had never driven or owned one before 2012. Unless Buick introduces another great model I really want. I may most likely change to a different look and feel. I hope this helps anyone with questions or doubts.

Buick Rendezvous 2002 needs to be recalled. This car already broke down with a leak in the intake, with only 58,000 miles. Apparently, this is a known issue with this car! This needs to be recalled!