Are Automakers Teaming Up To Compete With Tesla

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Are Automakers Teaming Up To Compete With Tesla
Posted On: April 24, 2022

Honda and GM recently announced plans to codevelop "a series of affordable electric vehicles based on a new global architecture using next-generation Ultium battery technology."


The two automakers have been working together on electric and autonomous vehicle technologies for some time, in 2018, Honda joined GM’s battery module development efforts, and in 2020, they announced plans to codevelop two E.V.s, including the Honda Prologue and an Acura electric S.U.V.


Now they say they will work together "to enable global production of millions of E.V.s starting in 2027, including compact crossover vehicles, leveraging the two companies’ technology, design and sourcing strategies." The pair will also work toward standardizing equipment and processes, and will discuss future battery technology collaboration opportunities.


"GM and Honda will share our best technology, design and manufacturing strategies to deliver affordable and desirable E.V.s on a global scale," said GM Chair and CEO Mary Barra.  "By working together, we’ll put people all over the world into E.V.s faster than either company could achieve on its own."


"Honda and GM will build on our successful technology collaboration to help achieve a dramatic expansion in the sales of electric vehicles," said Honda CEO Toshihiro Mibe.


"Our collaboration with Honda and the continuing development of Ultium are the foundation of this project, utilizing our global scale to enable a lower cost foundation for this new series of E.V.s for millions of customers," said GM Executive VP Doug Parks. "Our plans include a new all-electric product for North America positioned at a price point lower than the upcoming Chevrolet Equinox E.V, building on the two million units of E.V capacity the company plans to install by the end of 2025."


Source: Re-posted and Summarized from Charles Morris at evannex.


My Take: I guess they have to do something as Tesla is rolling over them. Good luck with all that. Think you are going to need it.
 



[BACK]
Are Automakers Teaming Up To Compete With Tesla
Posted On: April 24, 2022

Honda and GM recently announced plans to codevelop "a series of affordable electric vehicles based on a new global architecture using next-generation Ultium battery technology."


The two automakers have been working together on electric and autonomous vehicle technologies for some time, in 2018, Honda joined GM’s battery module development efforts, and in 2020, they announced plans to codevelop two E.V.s, including the Honda Prologue and an Acura electric S.U.V.


Now they say they will work together "to enable global production of millions of E.V.s starting in 2027, including compact crossover vehicles, leveraging the two companies’ technology, design and sourcing strategies." The pair will also work toward standardizing equipment and processes, and will discuss future battery technology collaboration opportunities.


"GM and Honda will share our best technology, design and manufacturing strategies to deliver affordable and desirable E.V.s on a global scale," said GM Chair and CEO Mary Barra.  "By working together, we’ll put people all over the world into E.V.s faster than either company could achieve on its own."


"Honda and GM will build on our successful technology collaboration to help achieve a dramatic expansion in the sales of electric vehicles," said Honda CEO Toshihiro Mibe.


"Our collaboration with Honda and the continuing development of Ultium are the foundation of this project, utilizing our global scale to enable a lower cost foundation for this new series of E.V.s for millions of customers," said GM Executive VP Doug Parks. "Our plans include a new all-electric product for North America positioned at a price point lower than the upcoming Chevrolet Equinox E.V, building on the two million units of E.V capacity the company plans to install by the end of 2025."


Source: Re-posted and Summarized from Charles Morris at evannex.


My Take: I guess they have to do something as Tesla is rolling over them. Good luck with all that. Think you are going to need it.
 



[BACK]
Product Reviews:

I bought a 2008 Acadia a few years ago. I will never buy another GMC. When
I bought a 2008 Acadia a few years ago. I will never buy another GMC. When we first brought it home it had to go back so the whole rear end clutch system could be replaced. Then they said the tires had to be the same tread so the stabilitrak light would stay off and it still comes on all the time, and says service brake system until I add brake fluid then light goes off for a while. It makes a loud grinding noise on left turns and the dealership dont know why. Seems to me they dont have anyone that can figure out these Acadias and then I had no power steering and the power steering pump had to be replaced and when I picked it up from shop the shocks and struts broke. They told me the seals gave way after being on lift for six and half hours so I got stuck paying 600 for that. Now it keeps telling me transmission over heating let idle. And when I get gas it dont wanna start. I just give up and will be trying to trade in very soon.
Published: August 4, 2015
Jen of Plainfield, CT
Source: consumeraffairs.com

We purchased this truck in May 2007 so we owned it for exactly 7 yrs. I int
We purchased this truck in May 2007 so we owned it for exactly 7 yrs. I intend to have it for another 18-20 months and then buy a Ford Expedition. We are DONE with GM - after owning just this one vehicle. I loved it when we first bought it. At 1 yr old, we had to replace the sway bar and bring it in for multiple recalls. But it was the first model year and the sway bar wasnt expensive, so I just shrugged it off. In 2009, the real trouble began. First the service airbag light came on. It was still under warranty so I brought it to the dealer and had them look at it - cost me $100 for them to run the code and then tell me the airbag was not covered warranty and would cost $1000 to fix. So weve been driving around with the airbag light on ever since. Then the check engine light started coming on - I brought it into the dealer and they said it was some coil, fixed it and it was good for a while. Summer 2010, check engine light came on again - again they fixed it. That Nov. we were going to FL - check engine light came on again - we had it serviced right before we left - we were driving down I95 and the light came on again. Brought it back to dealer as soon as we got back. They fixed it again this time and we were good. Until the following summer. Check engine light came on again - after being in the shop, getting car back, and light coming in again (we went through 3 loaners), they finally determined it was the timing chain. It was in the shop for almost 3 weeks. Finally we got it back and thought we were good to go - and were until the next summer (2012) the amp on the radio stopped working. Thankfully my husband was able to fix that himself. Now last May, just as we paid it off 2013 - the transmission had to be replaced. We paid for it ourselves since now it was way out of warranty. Just got the car back this morning b/c it was at mechanic the last 2 days b/c the entire front suspension had to be redone - final bill $3000. But its less than a new car - and I really want that Expedition. Hopefully now we can get through the next 18 months without any majors repairs. I am really disappointed. I had a Dodge Durango before this - I had it the same amt of time - put 187000 miles on it AND it was in an accident (this Acadia has never been wrecked). I had to put a transmission in the Durango and ball joints ($700) and a water pump ($150). Thats IT! Nothing like this Acadia has cost me. I hope I have better luck with the Expedition. We got rid of the Durango b/c the gas mileage sucked - that was one thing that really attracted us to the Acadia - and the 8 passenger seating. We have 6 kids. Anyway fingers crossed that we are in the clear now.
Published: May 30, 2014
Mary of Wallkill , NY
Source: consumeraffairs.com

They sold these with faulty timing chains and my car (07 Acadia) has 67000.
They sold these with faulty timing chains and my car (07 Acadia) has 67000. miles on it and out of their extended warranty for the timing chain which they wont fix til it breaks so I will have to pay to fix. Terrible company. Terrible customer service. Totally never going to buy another car from GM.
Published: March 3, 2018
Roseanna of Nunya, KS
Source: consumeraffairs.com

While parking at a store, My wife had her foot on the brake approaching the
While parking at a store, My wife had her foot on the brake approaching the parking space, when the gas pedal suddenly went to the floor (full throttle). She tried to stop by applying more pressure on the brakes. This did not stop the car (2007 GMC Acadia), She also tried pulling up on the throttle with my foot, couldn’t get it to come up. She finally stopped when the car hit the Walmart store outer wall. My daughter was in the car with her at the time and witnessed the entire incident just as described above. This was a $5200. Crash, as well as her first collision counting against my record in 45 Years of driving. Has anyone else had this happen to them, GMC needs to check these vehicles out for this problem and get them fixed before some get hurt or dies.
Published: January 6, 2018
Danny of Paradise, CA
Source: consumeraffairs.com

My wife and I bought a 2011 Acadia with like 6 miles on it new. From the st
My wife and I bought a 2011 Acadia with like 6 miles on it new. From the start my wife stated (its her vehicle technically) that it was making a wamp sounding sound from the front passenger wheel after 30mph, I figured it might have been the treads making that sound, at 85k now the original tires still on are worn from the inside out. Then the check engine light came on early at like 25k. I thought I was gonna escape the Acadia curse but then the TV stopped working and the radio quit working for about 4 hours unexpectedly, and somehow fixed itself. Now I have been seen once by the dealer for the seatbelt recall, the corrosion on the plug under the seat recall, and they looked for sign of water pump leak recall. Well guess what, at 75k supposedly no sign of water pump seal but now at 85k I get home and see a small red puddle under the truck, you guessed it after looking for leak looks to me to be a water pump leak with small aluminum shards of metal in the coolant reservoir. As I have a scheduled appointment with dealer 03/20/15, for new tires, recall repair and alignment. I will have them re look at it and I swear if I hear I have to pay for the water pump, my head will spin like the exorcist and be calling my lawyer. I had a 2002 Pontiac grand am gt that I had nothing but problems with since day one, long story short ended up with an arbitrator through the BBB and got reimbursed for work that was not covered under warranty. My wife advised me if this truck became a problem like my Pontiac, she and I would never buy GM again. Fingers crossed for Thursday as this vehicle was designed to carry my 3 year old and now 5 month old children in and so far I feel like GM is really putting up a middle finger to loyal customers and letting down new ones.
Published: March 13, 2015
Luke of Saint Leonard , MD
Source: consumeraffairs.com

I thought for sure I had not only a beautifully used (with 2 normal previou
I thought for sure I had not only a beautifully used (with 2 normal previous owners) Acadia. Mint condition. My kids and I finally felt like we were moving up. The coils were replaced, drive shaft per recall was replaced and now all of a sudden car is dead due to engine and timing chain. 2009 GMC Acadia gave me false hope. Still have two years left of payments and I have no idea how I am going to afford to get my car out of the shop now. Am contemplating on getting an attorney.
Published: June 4, 2018
Melissa of New Lenox, IL
Source: consumeraffairs.com

Hello. I bought a used 2008 Acadia. It had 69k miles on it when I purchased
Hello. I bought a used 2008 Acadia. It had 69k miles on it when I purchased it. It ran perfectly fine until it hit 80k miles. Since then I had the transmission switched out twice and been through 2 transmission modules. Luckily I bought the extended warranty but they extended the warranty until 120k or 2017. I only have 92k miles and dont drive a lot. I called GMC and talked to corporate. They reviewed my vehicle maintenance report and said there maybe a possible option to get a coupon voucher to help get into a new car. They called me back a week later and said the manager reviewed the case and said that they have helped me every time there was an issue, we took care of it. I said ok but that was because of the warranty. They werent rude but said they cant help me but if more issues occur they review my file again. My issue is what happens after warranty expires. Im stuck with a vehicle I expected to be in my family for a long time. I dont have money to be putting in transmissions every year.
Published: January 18, 2016
Steven of Victorville, CA
Source: consumeraffairs.com

I purchased a brand new GMC Acadia 5 years ago and I paid 36,000.00. Things
I purchased a brand new GMC Acadia 5 years ago and I paid 36,000.00. Things started to break during the second year. For example, the main control switch to get windows down just stop working and I had only one option replace paying a high price. Everything is overprice since the parts to the labor $120 per hour. Later during the beginning my third year with the car the transmission stop working and it had to be rebuild. I wonder why a 3 years old car running 18 miles a day just go wrong with the transmission. 40000 miles after the repair the transmission went wrong for second time and the cost is about 4 grands to get it fixed. Last but not least, my radio stop working and the dealer just can as always replace the part for the high price of 600. I found a brand new radio online from another GMC owner for a lower price and when I connected it is LOCKED. Guess what $180 to unlock my radio. Why, didnt I paid for it. Why just nor releasing the code to the new owner? In this one it comes to my mind this example. Go to an electronic store (Best Buy etc.) and purchase a flat S. TV. Will you be happy if you move and your TV is locked and you have to call Sony and pay to unlock it. It just does not make sense for me. So I paid 36000 for a car that the radio is not my property. I am selling my GMC and I will never purchase any car from GMC. I recommend everyone to walk away from this company that does not respect costumer and it play unfair games to take your money away.
Published: July 31, 2013
Lazaro of Miami, FL
Source: consumeraffairs.com

I purchased my 2009 GMC Acadia in 2011 and was in love. I have never has pu
I purchased my 2009 GMC Acadia in 2011 and was in love. I have never has put in so much money into a vehicle!!! My transmission died and had to have it rebuilt for $3500 but also found out timing chain is loose, so thats more money I will have to dish out for!!! Will go back to foreign cars after this experience. Cant wait until I get rid of this vehicle!!!
Published: July 31, 2015
Tanesha of Moseley, VA
Source: consumeraffairs.com

There should definitely be a transmission recall on this SUV. I have heard
There should definitely be a transmission recall on this SUV. I have heard so many customers unsatisfied with this out of pocket expense. My warranty expired of course and now Im going to have pay $4,000 on a new transmission, money I dont have at the moment!!!!! So disappointed... My wife and I just had a baby. I cant afford this now, I dont know Im going to do...
Published: November 4, 2014
Alberto of Denver, CO
Source: consumeraffairs.com

I bought a 2008 Acadia with 35000 miles and the first month I was having tr
I bought a 2008 Acadia with 35000 miles and the first month I was having transmission problems, the dealer fixed it. Then 8 months later, it had transmission problems again. They fixed it again then the rack and pinion went sour. I had to pay to get that fix 100 with the warranty. Then my warranty expires without warning. My engine blew. I keep up on my oil changes. The roof leaks when it rains. Unable to fix the car because no money. I am paying 450 a month for a car I cant drive. This car is a ripoff and I regret ever buying it. Money pit is the word and they should recall these cars, but it will be cheaper to pay people in a class action suit than recall them. I hate this car and when I do fix it, I will trade it in a heartbeat. Oh and before the engine blew, the transmission was giving me trouble again. Lemon law should apply to this piece of junk.
Published: September 7, 2015
connie of Fresno, CA
Source: consumeraffairs.com

I bought this GMC Acadia in August of 2008. Brand new. I followed all sched
I bought this GMC Acadia in August of 2008. Brand new. I followed all scheduled maintenance recommendations set by GMC. At 78,000 miles while driving down the interstate, a hole blows in the side of the transmission stranding my wife and two young sons 3 hours from home. Naturally the factory warranty is up. BUT, I told my wife, This is why you buy from a company such as GMC, they will stand by their product, and help us pay for it. WRONG! GMC totally turned their backs on us! GMC customer service told me twice there is nothing they will do. They did tell me if I had taken it to a GMC dealer theyd look at it. Really? I cant drive it! Its at a private mechanic. What pay to have it towed again to a dealership so they can tell me they wont help me again then over charge me to fix it and make more money off me that I dont have??? NO WAY! The funny thing is, Ive read reviews of tons of people having this exact same problem with GMC and this Acadia transmission problem. Wake up GMC! I say this because not a couple months ago, I told my wife wed buy her a new Tahoe in July of 2016. NOT NOW! Im totally disgusted that a big company such as GMC, has no problem squeezing the little people of America!
Published: June 22, 2015
Darren of Chester, IL
Source: consumeraffairs.com

Purchased my acadia in october 2008 built custom from factory. I love my tr
Purchased my acadia in october 2008 built custom from factory. I love my truck, my idea was to drive it for 200,000 miles. But at 42,000 miles the transmission went out, all types of other repeated problems, but was absorbed thru the extended gmpp warranty I paid for. Now right after my 95,000 mile warranty is up, Ive moved into my next round of problems. At 105,000, transmission control module goes out 1,200$, water pump replacement (free) and thermostat replacement 480$, front end rack & pinion and struts 600$, car shuts off, all types electrical system going crazy. Today Im told 680 for a fuse box. I love the style and idea of the acadia but the company and dealers and crooks. I have an 08 kia optima I bought new at the same time. It has 90,000 miles on it and all I do to it is change the oil and they gave me free lifetime oil changes for that!!! I WILL NEVER BUY AMERICAN AGAIN!!!!!
Published: June 26, 2014
Kelvin of Chicago, IL
Source: consumeraffairs.com

I purchased a 2010 GMC Acadia 2 years ago. I was driving on the Bear Mounta
I purchased a 2010 GMC Acadia 2 years ago. I was driving on the Bear Mountain Parkway when my car just lost power. I had my car tow to an auto repair when they indicated that my engine blew. I had oil in my car. My warranty was done. Now Im stuck with a big car note and a Lemon car. I called GMC. They wont stand by their product. Stay away from buying an Arcadia. Read all the reviews before. My mistake was not to read the reviews and to buy an American car. DONT DO IT!!!
Published: September 7, 2016
Victoria of Mohegan Lake, NY
Source: consumeraffairs.com

We bought our 2007 GMC Acadia the year it came out in 2007… NEVER AGAIN!
We bought our 2007 GMC Acadia the year it came out in 2007… NEVER AGAIN! Immediately, we started having water leak in through the seatbelt casings & the lights. We took it to our nearest GMC dealer that supposedly fixed the problem. 2 months later, it started all over. After the 3rd attempt at fixing it & carpet replacement, we took it to a non-GMC auto body shop & they replaced all of the padding (which GMC DID NOT & pieced together carpeting), he was able to locate the problem & replace ALL of the padding & carpeting… again! Since then, we have a whirling sound whenever you turn the steering wheel (now its all the time). GMC says were low on power steering (we just filled it). Then they said, its a power steering cable issue. WRONG AGAIN! After replacing tubing to the power steering (supposedly) its still making sounds non-stop (8 years later & 2 replacements). Check engine light goes on; mechanic hooks up his diagnostic machine & now it says theres an electrical problem. Cant find anything, though. 1 week later, it goes off until a year later. Then it says, its power steering again. GIVE ME A BREAK! The tube looks good & theres brand new fluid. This month, the whole engine had to come out because the timing chain has gone bad. GMC states that around 100,000 miles, they know this is happening (Im at 92,000). The mechanic had to order a kit from GMC to fix this problem that they know exists. They send the kit… but, then require the mechanics to order a special tool kit (it doesnt come with the original repair kit; go figure) to put in this special kit.I get the car back, the engine light goes on AGAIN! Now theres a bubbling sound whenever you drive between 18mph & 45mph. The mechanics cant find whats making this sound. They hear it! And they are just as PISSED off with GMC as we are. They are not getting ANY HELP from GMC. So, the car is back in the shop, yet again.
Published: March 24, 2015
Kimberly of Eureka, CA
Source: consumeraffairs.com

It is a shame that a less than 5 years old Acadia 2012 with less than 50,00
It is a shame that a less than 5 years old Acadia 2012 with less than 50,000 miles feels like a run-down vintage! Central Lock malfunction second day I purchased the brand new car (1st day after purchase, at 5 miles!!!) CV damaged (first year). Middle Seat Closure mechanism broken first six months. Engine mounts are broken (after three years). Air distributor is broken (after four years). Engine bracket is broken (after four years). To add insult the injury the dealer is incompetent, promotes an extended warranty that doesnt extend to anything, and only finds out problems after the expiration of the warranty. It is either GM sells Lemons or off-spec vehicles in Saudi Arabia, or the Saudi Specs are designed for junk cars. Either way, never again. I have advised five of my friends and family members interested in GM cars against buying them.
Published: November 6, 2016
Karim of Jubail, Other
Source: consumeraffairs.com

I purchased my 2010 GMC Acadia in the summer of 2010. Since then Ive been i
I purchased my 2010 GMC Acadia in the summer of 2010. Since then Ive been in love with my SUV and still am until May 2013 when my Air Conditioner stop working. According to the dealer (where I always take my vehicle) they says its the Condenser which cost $848.84. After the repair everything was great and I was COOL. Until September 2015 when there is another problem with my AC thats going to cost $2211.00 to fix. What in the hell. Contact GMC Inc. After several emails no calls over the phone just emails. They told me they are unable to help me but my dealer at Ourisman of Alexandria VA will help out with some coupons. Spoke to someone today 06 October 2015. The only help they would help me is $200. I know I should be happy but it still have to come out of my pocket with a lot more money when I just knew my problem was fixed with the last amount. Now 2 years later I have another issues with the AC. Not asking for the bill to be paid in full (GMC has more money than me) but a little more help than $200 would have been much appreciated. HELP. HELP.
Published: October 6, 2015
Antionette of Waldorf , MD
Source: consumeraffairs.com

Engine sputtering - recall - internal engine repair. Power steering noise -
Engine sputtering - recall - internal engine repair. Power steering noise - recall - repaired issue. Only one light works - no issue with the actual lights. Issue unresolved after John Miles GMC in Conyers was unable to troubleshoot the issue. Issue remains. Starter will not shut off - current repair appointment with non-dealer mechanic. Guess well see. Overall the Acadia is a piece of rolling **!
Published: April 30, 2015
William of Conyers, GA
Source: consumeraffairs.com

Spent $50k on this new vehicle (2017 GMC Acadia Denali AWD) and it has been
Spent $50k on this new vehicle (2017 GMC Acadia Denali AWD) and it has been a total disaster from day 1 - From rattles and squeaks in dash, seats, and lift gate to the biggest issue, vehicle shudders at constant speeds! (GOOGLE GMC #PIP5488). We ended up finding this out at our 5th service, but at the 4th service, our entire drivetrain was torn apart to have the torque converter clutch replaced - Which didnt solve our problem. We just got word today that GMC is not willing to offer us a buyback, rather we were told we had to wait for a fix! Dealership says it could be 2 years! WHAT! Spend $50k, suffer for 4 months, no fix, no timetable, and no support! GMC, see you in court! Wouldve given this 0 stars.
Published: April 26, 2017
Steve of Pinckney, MI
Source: consumeraffairs.com

We bought a 2009 Acadia in summer of 08. This spring of 2014 at 54,000ish m
We bought a 2009 Acadia in summer of 08. This spring of 2014 at 54,000ish miles we started having issues. Because of the catalytic converter and engine design, buildup from the fuel caused the cat to go and burned up a couple of coils on the engine. We also have a steering wheel issue. The mechanism could go at any time. We keep losing oil on that because of a broken gasket. Because of the way its designed instead of just replacing that one small part we have to replace the whole thing, $1100. Luckily the dealership did us a good turn and replaced the cat for free even though it was not warrantied and paid for our car to be towed since it could not be driven there. We paid for labor and other maintenance replacements. Between the two car repairs we spent about $1400.I didnt leave feeling very confident that this wouldnt happen again. I was told to only put Chevron gas in the car, mid grade or higher. I would even go so far as to put fuel cleaner (highest quality they make) in with a new tank of gas for extra insurance now and then. I would also recommend before 30,000 miles or before 60,000 miles, that you get your transmission flushed. They have a program that will give you $2000 or $1000 towards a new transmission should it go out if you are good about maintaining your vehicle. Its like a maintenance reward program.The dealership repair guys were great. Although I am very disappointed in a $40,000 vehicle that would cost us this much before 60,000 miles. We never had these troubles with our Subaru or Nissan. Our car still doesnt run great and we still need to put more money for repairs into it. If GMC would put more effort into improving their mechanical end, their products would be awesome. I wont buy another GMC though. Just not worth it for all the repair costs and hassle involved in breakdowns.
Published: October 15, 2014
T of Eagle Mountain, UT
Source: consumeraffairs.com

I have a 12 GMC Acadia Denali where the cheap antenna base cracked and came
I have a 12 GMC Acadia Denali where the cheap antenna base cracked and came loose in a dealership car wash even though they removed the antenna first. I do not believe its the dealers fault but a factory defect or poor design. The service manager said he sees several a week come through with this issue. I tried to work with a GMC Factory rep; no help at all and blames the Stubby antenna that had always been removed before washing. My 4th GMC, but more than likely my last since they dont stand behind their products or dealerships. The dealership will cover 1/2 the cost of repairs, which is almost $500.
Published: April 24, 2016
William of Winston Salem, NC
Source: consumeraffairs.com

I purchased my 2011 GMC Acadia Denali new and have always serviced at the d
I purchased my 2011 GMC Acadia Denali new and have always serviced at the dealership. Two weeks ago my engine stalled at a stop sign. I had it towed to the dealer thinking it was the alternator, but turns out my engine went with only 58,000 miles. The dealer contacted me yesterday after the vehicle being there for two weeks now. They informed me that the bill will be $9,500 and that GM will cover $4,300 and I will need to cover the $5,200 balance. I had just replaced the defective navigation system in February 2018 which entailed replacing the entire radio as well. I have been loyal GM customer my entire life with all of my new vehicle purchases. Unfortunately loyalty does not seem to really matter with this company. I had been planning on buying the new 2020 Cadillac XT6 next year.
Published: May 15, 2018
Edward of Edison, NJ
Source: consumeraffairs.com

2010 GMC Acadia Blown Engine - Family took vacation to Colorado from Oklaho
2010 GMC Acadia Blown Engine - Family took vacation to Colorado from Oklahoma Summer of 2015. Two hours outside of Denver @ 75mph engine shuts off. I barely get the SUV off the road, lucky we werent killed. Tow to SUSS GMC in Aurora, Colorado. Explain situation hoping to get the car up and running as we are on vacation. No Loaner car, No help with a rental car and 3 days later they say, Blown engine that will be $8600. The vehicle is 4 months out of warranty with 87k on it. This car already had one engine replaced under warranty, and now less than 20k later the replacement engine had blown. Obviously defective and poor workmanship and diagnosis by Ferguson GMC in Oklahoma.Nobody will stand behind the vehicle. Its sad. Im a GM guy. First car was a 68 Impala my grandpa gave me. I have had 7 GM since high school. What a disappointment this is... I cant get anybody to work with me or give me any help at all. My Supervisor Specialist has yet to call me back in a weeks time. Customer Experience - 0, Customer Satisfaction - 0.
Published: July 8, 2015
Scott of Broken Arrow , OK
Source: consumeraffairs.com

I purchased my 2007 GMC Acadia brand New. A week after owning it, the liftg
I purchased my 2007 GMC Acadia brand New. A week after owning it, the liftgate shocks went bad, it hit me in the head putting groceries away. I NOTICED a popping sound coming from the steering, as Id turn, took it in, according to them its fine... 3 weeks, I was just driving and it completely shut down no warning, I had to put it into park, restart it. Took it in, ran a diagnosis and nothing. December 2008, winter I was driving the car, the gas pedal went to the floor again, no warning, almost wrecked into a pole. Ive had continuous issues with my SUV, with the warranty, even worse now that I paid it off, repairs are more than anything else. Approximately 4000.00 in repairs now. I feel I should get a replacement being that this SUV only has 47,000 miles on it!!! Currently its in the shop, for the throttle body, last month I formed out $900.00 for brakes! Paid $125 For evap. valve. Im sick of this unsafe cartel or junk. I dont even take my child around in it because its not safe!
Published: March 1, 2017
Nicole of Santa Fe, NM
Source: consumeraffairs.com

Love the SUV however, it has fallen apart mechanically from the water pump
Love the SUV however, it has fallen apart mechanically from the water pump to the Transmission and everything in-between. Many of the problems were known by GMC so they came up on recall except for the transmission which I fought them for and got a free one. Steering, brake system, cooling system, wiring harness, front and rear air, sound system, etc... If my wife wasnt such a fan of how it drives and sits up so she feels safe I would have dumped it.
Published: August 30, 2017
Steve of Phoenix, AZ
Source: consumeraffairs.com

When we purchased our 2009 Acadia, it was the day they announced their bank
When we purchased our 2009 Acadia, it was the day they announced their bankruptcy. We bought anyway because we wanted to buy American and be part of the solution. We loved the midsize look and feel and with the captains chairs in the middle, it allowed our third child, not in a carseat, to get to the back row nicely. So this vehicle is very nice for its practicality and spacious feel for all riders given its smaller size.So the bad news. One recall after another after another. I cant complain too much about that, as long as they get it right. What I am angry about is that there is a transmission problem throughout the company. GM mechanics know this. They know the solenoids are crap, but keep putting junk in their vehicles so that we the consumer has to pay an arm and a leg to get a $65 piece replaced because it requires taking the whole engine out. This happened once at 65k miles, and I thought, well, I guess this happens because that is what the mechanic said. But now it is happening again one year later, a different coil this time. I refuse to keep paying for this is. This is a known issue and the company is doing nothing about it.If I have to, I will do something about it. I will go back to buying Mitsubishi and Audi like I have in the past. Never had any solenoid coil problems with those cars. Never had any customer service problems either. As a matter of fact, Audi has stood by their products even out of warranty because they felt bad about a water pump that went bad. Lets see if GM steps up and takes care of those that took care of them in their darkest moment.
Published: December 8, 2014
Robert of Appleton, WI
Source: consumeraffairs.com

When is GMC going to admit that they threw quality out the window when they
When is GMC going to admit that they threw quality out the window when they built this vehicle. Recalls are done only when its life and death. Right from the start, my headlight harnesses melted. Thousands of similar complaints online but no recall yet. Steering column, timing chain and the list goes on. Now for the shocker. I took my Acadia to the dealer because I received a Special Coverage Program 14582. My vehicle ran rough and the check engine light was on. That is exactly what the Notice described. I also asked the dealer to inspect the front end and steering because there was an outstanding power steering pump recall. After a few hours, the dealer called me back with the news.As per the email, my 2009 GMC Acadia with 150,000 km needed: replacement of catalytic converter bank2 $722.10, replacement of pre-CAT/post cal oxygen sensors $451.41, fuel system servicing recommended $169.95, replacement of spark plugs $295.40, evap purge solenoid $124.32, replace both front struts $952.86, replace both rear shocks $456.00, replace one broken engine mount $248.42, replace water pump $513.50, perform four wheel alignment $129.95, replace rack and pinion assembly $1,583.24, replace right front lower control arm bushing(s) $416.05, replace left front lower control arm bushing(s) $416.05, replace left rear upper control arm $541.12, replace right rear upper control arm $541.12, plus three separate @120.00. Diagnose charges for the check engine light, an oil leak and steering and suspension came to over $9,000.00.Sorry for the long-winded story. I only accepted the repairs that I thought were important. It came out to just over $2,000.00 and the Acadia seems perfect now. Moral of the story is that dealership service areas will attempt to build you a new car if you let them. I think they wanted me to give up on this SUV and head straight for their showroom.
Published: December 5, 2015
Ioannis of Woodbridge, ON
Source: consumeraffairs.com

I purchased a 2010 GMC Acadia from the dealer for $47,927.20 on 1 February
I purchased a 2010 GMC Acadia from the dealer for $47,927.20 on 1 February 2010. In October of 2011, I had Major work done on the vehicle. The Engine check light came and the vehicle started making a rattle noise in the morning. The dealer informed me that the cause was internal failure, (code J0778). In fact, means secondary camshaft intermediate drive chain tensioner replacement - right side needed. These problems continue for another year, resulting in a replacement of an engine, water pump and a transmission. This problem still exists and vehicle is not safe to drive out of town. GMC offered me a $6000 rebate on a trade-in on another Acadia. No thanks, still fighting.
Published: October 24, 2013
Rickey of Chicago, IL
Source: consumeraffairs.com

First foremost I bought this car with 3 miles on it from Stadium GM Salem,
First foremost I bought this car with 3 miles on it from Stadium GM Salem, Ohio in Aug of 2016- this is 2017 Acadia. Fast forward it’s March 1 of 2018. It all started driving 65mph on freeway and the dashboard says my cameras from back not working. I contact my dealer. He quickly responded saying he was unable to get me in till Monday. Ok thanks. Hang up then starts flashing airbags are in need of service. Dashboard lights are going on and off- flashing. Then I get to a red light few min later, stop and the car starts moving forward with my foot on brake. Almost causing me to hit the person in front of me. Mind you this car has a safety feature that automatically stops when I’m following someone too close -and now it moves forward on its own. Um what. Then I’m getting into turning lane to turn left into my work and it won’t stop so turn into work with foot on brake and coast and coast till it came to rolling stop.I put the car into park. I remove the keys, go to get out of the car and my door will not open. The car is still running -heat, radio, etc. My car alarm starts going off as I keep trying to open door from the inside of the car. I’m now currently locked into 2017 Acadia so instead of breaking the window I called the local cops. They arrived and was able to let me out. Ummm what if it was a 90 degree day and I have 4 kids in the car and your electric system stopped working like this so nothing like my automatic window/locks work? I would have definitely busted my driver window to get out of the car so we wouldn’t of died. In the meantime my car alarm was going off for 4 hours by itself and lights flashing etc till my lunch break. I go outside and try to attempt to start it and it’s still running! No keys. Heat/radio kinda like remote start mode has been in for 4 hours. Needless to say it will not physically start or come on. So as a mom of 4 working 2 jobs I am in need of help. Roadside service comes, picks the 2017 Acadia up - puts it on a flat bed. And takes me to my dealer. Brian their so called service manager says, “I told you I could see this car for another 4 days,” umm what??? Where would you like the tow truck driver to put the car? He tells them in the garage - goes on to tell me he doesn’t have rental. Umm what... Then he says, “Your car has 44 thousand miles on it even though it 1 year old. You will have to sit in service room till we figure out the 33 codes that came back on it. We are open till 6pm. It’s only 2:30pm.” After reading the first 9 he comes and said I’m lucky he found a rental. Awww how nice he found me a car to use out of the 200 plus on the dealership grounds. Maybe this one will not accelerate forward when my door is on the brake. Maybe this one will actually stop when my foot is on the brake. Maybe this one will not lock me inside of my own vehicle. I called the dealership for an update about a week ago. He said still wasn’t fixed, needed another part. I went to the dealership on March 20 2018 looking for help and trying to get explanations and was told nothing. Continue drinking the rental car. Mine is not safe or fixed...Fast forward to today March 22 the dealership has now almost had my car for the entire month. It is fixed- I arrived at dealership, handed my rental keys in then the service guys tells me I owe him over 6**.00. When talking to 3 different General Motors representatives in the past 22 days I was told my car has extended warranty. Don’t worry. The repairs will be taken care of.” Now yesterday the service guy Brian nowhere to be found left Another guy to tell me, “No, no. That’s not right. Your 2017 Acadia only has 3 year 36,000 miles. Even though it’s a year old it’s not covered.” So guess who doesn’t have 6**.00 to fix electrical/ 2 side modules replacement at 5:30 pm? This mom of 4 that already works 2 jobs. Mind you I just paid 879.00 car payment on the 3/18/2018 for this Acadia that I have driven in over a month.I call General Motors rep. They said under warranty - my dealer screaming at me saying it’s not and I’m not getting the keys to my car till the invoice is paid so I sat there in the service waiting area for someone to come pick me and my 2 small children up. They all left at 7:30-8:00 when dealer closes and left me sitting there until 8:40 pm. They don’t care this SUV almost killed me. They have no customer service. They actually just laughed at the fact this car is a year old and having this problem. Then to top it off he told me before he left at 7 that he’s not even sure this will fix the problem. My Acadia has failed me. My Acadia does have 44,000 miles on it at this time but I don’t care it’s a year old. I don’t care if it has 90,000 miles on it. It shouldn’t be having these problems it’s a year old.Sincerely one mom with 4 kids and 2 jobs with no vehicle because your GMC has failed me and the dealership you do business with could care less. How reassuring it is to leave someone in a dealership while they all get in their cars and go home and I sit with 2 of my children waiting on a ride. Then he says I’m not even sure this will fix it. General Motors you can keep the car.
Published: March 23, 2018
Erica of Youngstown, OH
Source: consumeraffairs.com

I bought brand new (expensive) 2015 Acadia Denali 3 yrs ago. I get it Zieba
I bought brand new (expensive) 2015 Acadia Denali 3 yrs ago. I get it Ziebarted with diamond gloss wax as recommended by GMC dealership every year faithfully. This vehicle was my pride and joy sort of speak. I have a defect in the paint on the hood. There is no paint damage or scratches in this area, its started to show as a rust bubble. Of course, paint only covered under warranty if 36,000 miles or 3 yrs, which I dont qualify for. So sorry about my luck. Also I have the same problem as the 2015 Buick Enclave with an inoperative purge solenoid, its causing the same problems but you guessed it, no recall on the Acadias so again, no help from GMC after spending so much money.
Published: August 29, 2018
Angie of Ottawa, OH
Source: consumeraffairs.com

The GMC Acadia is the best SUV Ive ever owned. It handles like a sports car
The GMC Acadia is the best SUV Ive ever owned. It handles like a sports car, has the torque of my Corvette and a Kalahari leather interior that is beautiful. There is lots of room and it turns heads.
Published: May 9, 2018
Thomas of Toledo, OH
Source: consumeraffairs.com

We purchased 2008 GM Arcadia and have had nothing but problems... from wate
We purchased 2008 GM Arcadia and have had nothing but problems... from water leaks inside the car, electrical problems, throttle body etc. GM does not stand behind their product and I warn anyone looking... not to buy any GM product!
Published: May 12, 2015
marla of Houston, TX
Source: consumeraffairs.com

I purchased a brand new 2012 GMC Acadia at the end of November 2011. The en
I purchased a brand new 2012 GMC Acadia at the end of November 2011. The engine had to be replaced at 31,000 miles. When they replaced the engine (thankfully that was covered under warranty) and took it for a test ride it was noted that the engine was MISFIRING. They replaced the fuel injector and everything seemed kind of ok for a while. Months later the car had a thumping/ rattling noise in the front end. Also the car started misfiring again. Spark plugs were changed twice and coil was replaced. I have been towed a few times and drove to the dealership numerous times. The car has been in the shop 22 times for the SAME TWO ISSUES. They changed just about everything in the front end for the thumping/rattling noise... struts, bushings, etc. They couldnt figure it out so they had a GMC expert fly out from the Midwest. Supposedly they fixed the issue and the noise went away for a while and came back. Now they tell me I need new struts!!?? Again?? And, now they tell me I need new cylinder heads also at $5100!! This new engine only has 60,000 miles on it!! I have a friend who has owned a shop for 35 years and has worked on my car a couple of times. He thinks maybe when they put the engine in they pinched the wiring harness or its something electrical that is causing the misfiring since it is random. He also feels since they changed everything in the front end they didnt tighten the cradle bolts when they put the engine back in and that is whats causing the rattling noise. These problems started after they put the new engine in. Whatever the case the car has been a piece of junk from the beginning. Also the power steering pump has been replaced twice in two years, not to mention numerous recalls and other issues. I have contacted an attorney and I would NEVER trust another GMC vehicle. I have NEVER owned a vehicle with so many issues. Not even a used vehicle...
Published: February 12, 2019
Marnie of Lanoka Harbor, NJ
Source: consumeraffairs.com

Our 2009 GMC Acadia had 60,000 miles when it started having mechanical issu
Our 2009 GMC Acadia had 60,000 miles when it started having mechanical issues. The GMC Acadia had placed us in catastrophic danger as the engine shut down while we were driving at 65 miles per hour on the L.I.Expressway (New York) in the late evening. However, we luckily--by the grace of God--was able to verve (steer) off the HOV lane without being injured to the shoulder lane. Many passing cars recognized our emergency situation and provided space for us to move from the HOV lane. We were stranded for about 2 hours in the late evening waiting for a tow truck. The next day, we had the car diagnosed & serviced. The technician informed us that cylinders 3 &5 were misfiring. The coil pack was blown. The water seeped in the engine and battery areas. The electrical system was comprised by the water seeping in through the front windows and front hood.In addition, the Bose stereo, navigation system, back up camera were comprised by the electrical system problem. The repairs will cost approximately $5,000 to $8,000!! This is appalling & disgusting. The warranty has ended and the repair costs are beyond our means. We are demanding GMC to buyback these LEMON GMC Acadias, as it obviously has many design flaws &mechanical flaws. SHAME ON GMC to expect consumers to continually be disrespected by design & manufacturing mistakes.
Published: July 30, 2015
Monique of Coram, NY
Source: consumeraffairs.com

GM is aware of faulty components in transmissions in Acadia, Traverse, &
GM is aware of faulty components in transmissions in Acadia, Traverse, & Enclave. Mine does strange things when tries to shift into passing gear.
Published: April 2, 2014
Steve of New London, IA
Source: consumeraffairs.com

Bought brand new out of showroom and transmission went 6 months in. Car was
Bought brand new out of showroom and transmission went 6 months in. Car was too new to get new parts so had rebuilt done. After that it went out again at 75,000 and had to pay because past warranty. Now on 3rd tranny and rear axle is out and starter. This car is a complete nightmare and stuck with it.
Published: January 27, 2014
Crista of Bay Shore, NY
Source: consumeraffairs.com

3rd Oil Leak for this car. Just told it is now the Oil Pan. $2000 to drop t
3rd Oil Leak for this car. Just told it is now the Oil Pan. $2000 to drop the engine for the 3rd time plus $500 to replace the oil pressure sensor. Wow EVERYTHING has happened with this vehicle. Danger to people on the road and the families riding in it. Few of my other problems: complete instrument cluster panel, vehicle went completely dark and dead in middle of freeway, timing chain cover leak (1st time), timing chain cover leak (2nd time), timing chain replacement, rack & pinion gear, water pump, steering pump, brake master cylinder, rear lift gate free falled on my daughters head while she was loading groceries at Trader Joes.
Published: January 18, 2016
mike of Santa Rosa Valley, CA
Source: consumeraffairs.com

General Motors executives should have their family members drive this piece
General Motors executives should have their family members drive this piece of crap and experience what the rest of the Acadia owners experience: Timing chains replaced at 40,000 miles, Steering assembly replaced at 55,000 miles, transmission failure at 120,000 mile, wiring harness fire, and now the transmission failure again at 173,000 miles. While the timing chains and the first transmission were repaired at GMs dollar (goodwill), they called it even though they had a recall on the transmission after mine was repaired. They now want $1620 to repair a fouled solenoid valve in the transmission. Its fouled with oil, in a closed system, that while it could have been caused from when they repaired the transmission the first time, they state the high mileage is the cause??? Its a Closed System; they repaired and fouled ports in a solenoid valve. This is another reason I will not in my lifetime buy any General Motors product again. They do not stand behind their products, let alone have family members drive them.
Published: May 30, 2013
Bill of Silver Lake, WI
Source: consumeraffairs.com

I bought my 2008 Acadia brand new. It has been 95% trouble-free. Small prob
I bought my 2008 Acadia brand new. It has been 95% trouble-free. Small problems, most covered under warranty. Now, with just under 60,000 miles, the transmission has gone bad. My dealer says it will cost $4100.00 to replace with a remanufactured one. I am just sick. This is a $45,000.00 car now worth $13,000. I have been so proud of this car and received so many compliments. It has been a joy and comfort to drive. With all of the bad press and obviously serious manufacturers flaws and cover ups, I am afraid to even consider buying another Acadia.
Published: July 26, 2014
Jan of Walla Walla, WA
Source: consumeraffairs.com

I purchased my 2008 GMC Acadia in January of 2012. I loved this vehicle bec
I purchased my 2008 GMC Acadia in January of 2012. I loved this vehicle because of the features, space, and overall I thought I could trust GMC. Plus, I was expecting my first baby and thought this would be a great family vehicle. I never noticed that my car charger did not work, thought it was the charger but after 4 of them it turns out it was the truck! The dealership did not want to fix it. Then I noticed there was a noise in the tires, dealership wanted to charge just to look at it. Then, the windows wouldnt go down, now, the darn thing wont start! When I am driving, the truck wont go! This is so darn dangerous and GMC tells me I have to fix it myself because they are not responsible. My truck wont start and its the gas pump that was defective from the get go. I will NEVER buy GMC again. They need to take responsibility for the garbage they sold.
Published: January 8, 2015
Gaby of Los Angeles, CA
Source: consumeraffairs.com

Ive purchased a 2007 GMC Acadia that has been dangerous when driving in the
Ive purchased a 2007 GMC Acadia that has been dangerous when driving in the heavy rain. The car will lose control and wobble and the power steering doesnt work while the car swerves and the traction light goes on. Ive almost been in a few dangerous accidents because of this problem with the kids in the car. Ive taken this car in for recalls that the company has sent me but none was for power steering. Every time I ask them to address and fix this issue, they ignore the question saying that its something else. The power steering also makes a moaning whining noise when turning.
Published: December 27, 2012
Realmrose of Victorville, CA
Source: consumeraffairs.com

I have an Acadia GMC 2009 chassis No. **. From the mileage of 19870 Km and
I have an Acadia GMC 2009 chassis No. **. From the mileage of 19870 Km and in 49800Km, I found that sound in the front with any bump and packet of power steering wheels and they told me that is a manufacturing defect. They replaced the packet of power steering wheels twice but it appeared again and the shock absorber they wait since the beginning too but the cost on me. Why is that? I did all the services in your agent and you can check from car history and I spent more than 150 SR in purchasing that car and 7382 SR in services in 28 months only and more than two months in agent for services. Now, I feel very bad about any GMC vehicles and it will affect your reputation here and everywhere and you will lose your customer trust. So find me a good solution please.
Published: March 4, 2012
Hosam of Ynabu, OTHER
Source: consumeraffairs.com

I purchased a 2015 GMC Acadia in September 2014. The steering wheel shakes
I purchased a 2015 GMC Acadia in September 2014. The steering wheel shakes terribly. Ive brought it to the dealer several times. At first they said the tires had flat spots and would correct itself. Then they did a special wheel alignment on it. 40,000 miles later and having brought it to other shops (shops specializing in tires) I am still having the issue. In March 2015 (6 months after purchase) I had to have the brakes, rotors, brake pads, calipers, --everything replaced at a GM dealership in Florida as the rear brakes etc were completely rusted out. They had to use a sledgehammer to get things off. In September 2015, I had to have the same rear brake parts replaced as they had rusted out again!I used to drive 100,000 miles a year and never had this happen. Now I drive 20,000 and the brakes are rusting out. Ive lived in the same area for 60 years, so its not that Ive moved. I love the Acadia - but with the shaking steering wheel and the brakes rusting out, I wouldnt recommend buying it. Also the XM radio goofs up (not a big deal but it does happen) and they installed their WIFI in the Acadia and it shows theres a signal, but you cant use the WIFI.
Published: October 12, 2016
Diane of Bruce Crossing, MI
Source: consumeraffairs.com

I bought a GMC Acadia in 2009 brand new. It was nice as all new cars. I met
I bought a GMC Acadia in 2009 brand new. It was nice as all new cars. I meticulously maintained it and even ensured to buy the extended warranty when purchased. If you are keeping count thats almost a total of $48k. So my transmission decides to fail at 72348 and I contact the dealer to be told that myvehicle is not covered by the manufacturer warranty or extended warranty as of 4 months ago. REALLLY! Then every possible shop I have spoken to has suggested that the transmission should not have failed at that mileage. Seems like I was doomed from the day I purchased this vehicle. I contacted GM corporate office to see if they would assist at least with parts and I pay labor. NADA. No help. Save your money; do not BUY ANY GM BRAND. Now I guess I understand why Toyota, Honda, and Nissan are normally better buys. If you have an original warranty stating drive train etc. for 100000 miles, you should honor it. I AM AT 28000 MILES SHY OF THAT. WHY SHOULD I PAY $3000 FOR A TRANSMISSION? ANSWER ME THAT GM AKA PROFESSIONAL GRADE!
Published: January 14, 2015
KEN of Herndon, VA
Source: consumeraffairs.com

I unfortunately own 2 GMC Acadias a 2009 and a 2011. I bought them in the s
I unfortunately own 2 GMC Acadias a 2009 and a 2011. I bought them in the same year due to our old vehicles breaking down. I wish I had the old rusty vehicles back. I work on these 2 vehicles constantly. On the 2009 Acadia I have replaced the transmission, water pump, throttle body, radio amplifier, hood support, steering rack inner and outer tie rods, sway bars, strut assemblies, spark plugs, gas cap, and the list goes on. It is sitting in the driveway now since it has a jerking power issue when we dropped the kids off at school this morning. The 2011 has not been as bad yet but has also had a new water pump, and I cannot get the steering wheel to stop vibrating when driving on the expressway even after getting the wheels balanced rotated and anything else I could think of.
Published: January 29, 2018
Chris of Akron, OH
Source: consumeraffairs.com

I owned a 2011 GMC Acadia for almost 5 years now with a 23500 miles on it,
I owned a 2011 GMC Acadia for almost 5 years now with a 23500 miles on it, hardly used it due to my line of work which is always away from home. Multiple recall been corrected in which I think its ridiculous at first place, but I said, no worries, its being corrected in a way, thats good! Last week I went to San Diego to visit a friend with my family, driving there with no issue. When we head back home en-route to 101 freeway, it was drizzling a little bit that time, suddenly it chimed 3 or 4 times and wondering whats wrong, my instrument panel indicated stability track light on, reduce engine power and applied brakes, felt like I was drifting a little bit from a different lane, and loss engine power, kind a bit worry, but managed to pulled into the shoulder lane. As per the troubleshooting, turn off engine and wait for 15 seconds and start engine, nice! Stability light off with no issue except engine light on now. Managed to drive again for an hour just to head back home. Brought my Acadia to GMC service department to see whats wrong with the engine. It put out a fault code of P0700 and P182E pertaining to manual shift lever inside transmission shortening out. For 23500 miles I wouldnt expect that, and my warranty just expired last July, it cost me $1200 for that issue. Now, Im heading to Texas driving my Acadia, makes me wonder what discrepancy will my Acadia will call out.
Published: November 8, 2016
ando of Oxnard, CA
Source: consumeraffairs.com

2009 gmc acadia - Bought it in 2012 with 45000 miles. Transmission plate re
2009 gmc acadia - Bought it in 2012 with 45000 miles. Transmission plate replaced at dealer under warranty at 66000. Transmission failed AGAIN 11/20/2014. 105000 miles. Replaced AGAIN at dealer. $3000. Split in thirds by dealer, GMC and us. Just got it back 12/10/2014. Front end vibrates now. Heat mode door ($466) replaced at dealer 11/2014. 24 hours later, heat didnt work on passenger side or defroster. Replaced heat actuator a week and half later, 11/19/2014 ($288). 24 hours later, transmission died an hour from home. Fixed as described above 12/10/2014 ($1063). Now have vibration in front end since picking it up. Have appointment 12/16/2014 at dealer. Also replaced power steering pump (early 2014), throttle position sensor (early 2014). Have had it with the GMC dealer and GMC. Stand behind your product!
Published: December 11, 2014
amy of Unionville, CT
Source: consumeraffairs.com

Sat in the car using accessories on my lunch hour. Clock did not keep time.
Sat in the car using accessories on my lunch hour. Clock did not keep time. Hit the accessory button. Again it went back 4 min from where it was - overall lost 10 min every time I hit the accessory button. Has anyone else had this issue? Also very uncomfortable drivers seat. Supposed to be top of the line better than other models. When I took an SLE out for comparison that seat was much better. Go figure.
Published: May 17, 2019
Linda of Gananoque, ON
Source: consumeraffairs.com

I bought a 2008 GMC Acadia in March of 2011. It was my biggest car purchase
I bought a 2008 GMC Acadia in March of 2011. It was my biggest car purchase and I was very excited to buy it. It was everything I wanted and more, with lots of space for my family of 7 and many great accommodations. Last year, in Aug. 2012, I began having issues with it, water leaking, engine lights coming on and random cut offs. I took it to the dealer and they wanted me to replace the trans, which is very costly. I did not. My husband and I had the trans flushed and everything seemed to be okay again for a few months. When spring came around and rain came down, more problems began. Every time it rained, my battery was drained. Eventually, the car just stopped working. We took it to the dealer numerous times, but no one listened when I explained my thoughts that the leaking had something to do with the problem. We replaced two batteries in a week. The dealer claimed they couldnt find anything wrong with the car, but when I went to leave, the car went into battery saver mode so I took it right back. The service advisor was clearly annoyed and ignored me for the first 15 minutes I was there. I again explained my concerned that the rain and water that had leaked into my vehicle had something to do with the electrical issues I was having. He told me the two things had nothing to do with each other. A few days later, he calls and tells me that there was a leak in the front caused by the sun roof and that was causing the issues. We paid to repair that and he said that we were good to go. About a week later, the problem happened again. The dealership had our car for more than ten days (mind you, I am 7 months pregnant right now with a high risk pregnancy). This time, we worked with a person a friend recommended, and they repaired the rear moon roof at no charge for all of the inconvenience. I was very thankful for this. Unfortunately, three days and two nights rain later, my car will not start again. How is this still happening and why is this not being recalled? I cannot afford to put myself and my family at risk every time I get into my car.
Published: June 16, 2013
Reshanna of Madison, WI
Source: consumeraffairs.com

Terrible terrible terrible - Water Pump, Transmission, Power Steering, Fron
Terrible terrible terrible - Water Pump, Transmission, Power Steering, Front End. All this before 60K miles but a month after the 5 yr mark!!! And now at 70K miles and almost all the same items AGAIN with the addition of electrical issues, motor surges, terrible propane/natural gas smell in cabin (enough to make you vomit). Call GMC. No help! Advice take it to a certified service location - so they can take your money over and over and over again.Yes they are willing to help. Yes they are willing to say they can fix anything. Helpful is fixing an issue and it staying fixed. Helpful is changing the water pump at 59k miles and not being told we want another $2500 to fix the power steering. I will NEVER purchase another GM product. Its a money pit! The local dealership is so friendly but they are stuck trying to fix a product with no hope. 4 Ford vehicles and over 1 Million miles driven with basic maintenance and one transmission and I cannot even get this 2012 GMC Acadia SLT to drive 75k Miles!!!
Published: January 18, 2018
Mandy of Kearney, MO
Source: consumeraffairs.com

Recently, I have been noticing water coming down into my GMC Acadia during
Recently, I have been noticing water coming down into my GMC Acadia during rain fall, to the extent that the car carpet was soak in water. I noticed the traces of water under the driver side dashboard and the holding handle on the front passenger side. Please, does anyone know the cause of this leakage?
Published: October 28, 2014
sam of Providence, RI
Source: consumeraffairs.com

We have a 2011 GMC Acadia, 53,000 miles later still no issues. The only iss
We have a 2011 GMC Acadia, 53,000 miles later still no issues. The only issue we have had is a wiring issue. The lights didnt work right so we got it fixed. We have not had an issue since and couldnt be happier with this car. Great job GM, the only reason why these others are saying bad things about it is because they are nothing but full-blown HATERS! This car is absolutely amazing. Plus everyone knows not to bring their cars to the dealership unless its under warranty because they LIE about things that are broken or it still works they just want their money. If its under warranty sure but if not take it to a family repair shop. Overall the Acadia is WOW.
Published: March 21, 2015
Logan of Greenwood, IN
Source: consumeraffairs.com

I have a 2012 Acadia. Once again, another recall! Absolutely no reimburseme
I have a 2012 Acadia. Once again, another recall! Absolutely no reimbursement from GM for all the days spent inconvenienced. As well, we have been back 4xs to the dealer for the passenger seat sensor. Airbag light continues to come on. Dont feel safe at all in this vehicle.
Published: July 12, 2015
Ryan of New Lenox, IL
Source: consumeraffairs.com

Upon receiving a letter from GM regarding the water pump shaft seal in my 2
Upon receiving a letter from GM regarding the water pump shaft seal in my 2009 GMC Acadia, I called customer service to notify them of an incident that took place with my vehicle about three weeks ago. After my husband and I were forced to pull off of interstate 95 just south of Washington, DC during rush hour, we had to replace our water pump due to its lacking ability to function as well as belt that had been leaked on due to problems with the water pump. The letter from GM does imply that should the seal not function properly, the water pumps operating ability could be compromised. Prior to the breakdown, my husband and I noticed low coolant levels, monitored the levels and added coolant when needed. The engine fan continued to run even after the vehicle had stopped - a sign that something was not working right. I contacted GM customer service regarding the cost of the repair that, to me, seems a result of a malfunctioning part produced by the company. I was informed that because the vehicle was not repaired at a dealership, they were unable to reimburse me for the repairs. At the time, the vehicle was not drivable and was taken to the closest available repair shop. The closest dealer was almost an hour away. I am filing the complaint as I find it unfair and unjust that GM has not recalled the water pump shaft seal and instead is hiding behind the issue by calling it a courtesy customer service letter. After researching the issue, I discovered that I am not alone in believing that this part should be recalled. The letter offers this resolve: Your GMC dealer will check your vehicles coolant level and, if necessary, will add sufficient engine coolant. If the seal is compromised, the vehicle will continue to need additional and unordinary amounts of engine coolant fluid. This letter offers a cowardly attempt at patching the real issue (that is the malfunctioning water pump shaft seal). I feel strongly that this part should be recalled.
Published: May 6, 2013
Jill of Fort Bragg, NC
Source: consumeraffairs.com

Our SUV sounds like mine. Electronic motherboard went out six months in, wa
Our SUV sounds like mine. Electronic motherboard went out six months in, water pump, eleven months in, intermittent whirring sound (which I was told repeatedly it was a design flaw then once that I needed an oil change). In addition the air conditioner gradually loss cooling then discovered leak in a hose to condenser. Now power steering completely gone and so is air. Of course they are able to find problems now that its all out of warranty. GMC national is no help. They lie and cover up all problems. Think of it as the VA of the auto world.
Published: December 6, 2014
susan of Gretna, LA
Source: consumeraffairs.com

This has been a very good vehicle overall. Have had no real issues with veh
This has been a very good vehicle overall. Have had no real issues with vehicle mechanically or otherwise. Vehicle has good performance and fuel use. Good overall vehicle for traveling and local use. Comfortable and easy to drive. Would recommend this vehicle to anyone looking for dependability and comfort for a good price. Has all the high tech things that make a vehicle easier to own and use.
Published: December 1, 2019
Roy of Springdale, AR
Source: consumeraffairs.com

Had a two door Honda and needed and wanted something bigger for car seats.
Had a two door Honda and needed and wanted something bigger for car seats. Love how roomy the GMC Acadia is. Didnt want a minivan so this was a nice compromise. Bought used but it has been a great car for our growing family. Easy to purchase at the dealership. I wish it had bucket seats and changing the battery could be a little easier. Why is it in my floorboard in the backseat where my daughter sits?!
Published: June 12, 2018
Lindsey of Atlanta, GA
Source: consumeraffairs.com

I have owned this 2008 Acadia for less than a year and have only put 20,000
I have owned this 2008 Acadia for less than a year and have only put 20,000 miles on it. And the transmission went out leaving us with an expensive towing bill and from what I am reading, this is a common problem. What a lousy Christmas present from GMC. A known problem and they arent doing a recall? I have 4 friends that were so impressed with my beautiful Acadia that they also have went out and bought one. I feel horrible and dread telling them tomorrow that they should probably trade ASAP!!! GMC isnt taking responsibility on this problem. Looks like I am looking at a very expensive repair and probably a lousy trade in.
Published: December 19, 2014
Cindy of Eau Claire, WI
Source: consumeraffairs.com

In 2015 I bought a 2009 at 81000 miles. Since I have purchased it we have r
In 2015 I bought a 2009 at 81000 miles. Since I have purchased it we have replaced the rear shocks, timing chain, coils, wheel bearings, power window motors and the sunroof drain tube was leaking into the blower assembly. It has been an absolute nightmare. The power mirrors have now quit working, the DVD player on the drivers seat only works half the time and my current check engine light is due to a bad catalytic converter. Ive had this car 15 months. I parked it for 4 because I couldnt afford to fix it at one point. Its the only car I have a payment on. I bought it with no warranty from a reputable car dealership close to me in Fishers Indiana. DONT BUY THIS CAR. Im trading it in next week.
Published: February 4, 2018
Ashley of Noblesville, IN
Source: consumeraffairs.com

From a loyal GM household that has bought 13 new GM vehicles in 25 years, I
From a loyal GM household that has bought 13 new GM vehicles in 25 years, I am fed up and looking for a new manufacturer that cares about their customer. My 2009 GMC Acadia SLT1 has had nothing but problems since the warranty expired. The transmission went out literally on a trip when I rolled past 100,00 miles and stopped for gas. Had it diagnosed at a trusted independent shop and was told I need a new transmission. Called GM Customer Care and elevated the case and was told I was 3-4 months past the 5 year warranty. Needed a GM diagnosis. After 3 days of frustration, I called the service manager at my GMC dealership. He told me this is a known problem on early the year build, wave plate disintegrates causing havoc. Said it would be two weeks before they could look at it since they had several others ahead of me, then another week or two for the repair. GM would only consider helping on the repair after the work is completed and would at best kick in 20-25% based on their experience. Could be as high as $4500. I could not wait and had my independent guy replace the transmission at $3300, a discount of $200.This was soon after I had to replace struts. Then I get a low pressure, stop engine warning. Had it towed and could not find cause or repeat. Now the A/C is out and cause cannot be determined in leak test. Dealer guess is that based on odor coming out of vents, it is likely the evaporator, an estimated $1600 repair. Vehicle has 108,000 miles, is garage kept and well maintained.After this, plus having the timing chain replaced (under warranty) and numerous recalls, I have lost confidence and wanted to trade it in. The dealer low balled the trade offer because of the A/C. I called GM again looking for some sort of loyalty goodwill. In over two weeks, after elevating to a senior customer care rep, all I have gotten is broken promises on call backs, repeated inquiries to repeat my story. Last promise was I would hear back same day or in 24 hours (last week). Nearly a week has passed and I am left assuming they hope I will just go away.Looks like I will be going away....to another OEM. Loyalty built GM, treatment like this and faulty products will continue the decades long slide in market share. I cannot recommended GM to my children or their friends. Who will be their customer of the future? GM makes great big SUVs and Trucks...all else is a roll of the the dice. 25 years and out....later GM. Should be a class action suit on the transmission. AC problem is a common problem, too, I am told. Time to test the New GM, and leaderships claim of new transparency.
Published: September 24, 2014
steve of Beverly Hills, MI
Source: consumeraffairs.com

My 09 Acadia has had so many problems - I wish I never bought it. The timin
My 09 Acadia has had so many problems - I wish I never bought it. The timing chain has been replaced THREE times! Once at 26k miles, once at 83k miles and now again at 111k miles. In addition to that...there have been so many other issues (tranny has been taken apart and rebuilt twice). GMC offers coverage up to 120k miles on the chain, but I wasnt aware of that when I took it to my shop. Now they wont even help cover any of the costs when I provide full, detailed, back up. I love the car when its running, but Id suggest to stay away from Acadia. Theyre really garbage.
Published: January 7, 2017
Gavin of Wilton, CT
Source: consumeraffairs.com

I bought a used 201 Acadia last February 2016. I had it a month and I start
I bought a used 201 Acadia last February 2016. I had it a month and I started noticing the Service StabiliTrak light coming on. Not only did it come on it reduced my engine power. I took it back from where I bought it and the service department claimed it was some sensor. All was good. About three months after that I had to replace the engine mounts. Now it is almost a year later and the StabiliTrak system is out of control. This time I take it to auto shop and the service tech said it was the battery (which was dying anyway). So I replaced the battery and I had to get the heat fixed too because of some actuator thingy. So I am happy to get my car back the next day. I had to drive an hour from home to work on that Monday and as soon as I made it to parking garage it started again with Service StabiliTrak. SO when I get off 9 hours later I am thinking I can just disengage the system but I could not figure it out. I drove home with hazard lights and prayed it would make it to certified GMC dealership for service. Two days later they say it was the throttle body so I hope when I pick up my vehicle today the issue is resolved.
Published: December 21, 2016
Desi of Detroit, MI
Source: consumeraffairs.com

This is to update my review published 4/14/15 with great resolution. Thanks
This is to update my review published 4/14/15 with great resolution. Thanks to General Motors recall on the Acadia Wave Plate issue I submitted a claim and after a few weeks with some negotiation I got a settlement last week that covered the cost incurred from having to replace the transmission.Thank You GM for the prompt response in my claim! This restores faith in your commitment to quality. I am very happy presently with this recall solution. I may soon be in the market for another vehicle and will again check with GM for possibly another purchase. I know there is still room to improve overall quality and reliability of products so I am changing my rating from 2 stars to 4.Regards, LB
Published: January 1, 1970
Lanny of Longview, TX
Source: consumeraffairs.com

I purchased a 2007 GMC Acadia in 2006 brand new. When I had about 38,000 mi
I purchased a 2007 GMC Acadia in 2006 brand new. When I had about 38,000 miles on it I would hear a clunk when I would turn left or right took it to the dealership several times. They could not hear it. I finally gave up on it. Then my transmission went out & I called the attorney general after paying about 4000 dollars to get it fixed. Two weeks after I called them I received a letter in the mail and they had a recall & I got my money back.Now the rack & pinion had to be replace. Im very upset as I when on the internet And found out that several other people have had the same problem. If anyone still has a Acadia please call this number as this is a safety issue that should be address for our safety and our childrens safety. The # is 888-327-4236. It cost me 1400 dollars for the rack & pinion to be replaced when I feel that they could have the solved the problem if they would have just check underneath the car. I now know that is why it would always clunk.
Published: March 9, 2018
Charlotte of Rosemount, MN
Source: consumeraffairs.com

In April of 2012, my husband and I decided to purchase a brand new 2012 GMC
In April of 2012, my husband and I decided to purchase a brand new 2012 GMC Acadia. Since then we have been taking this car to dealership for different problem. First, we felt the engine shake multiple times, especially in the morning when we first start the car and sometimes when shifting gears, dealership said no problem with transmission. In less than 2 years, our headlights went out and that had to be replaced. Buttons on dashboard already peeling off, gas tank sensor is off, it stops filling up before tank is full. It has been raining in California, 2-3 days of rain, we start the car, and there is completely no sound coming out of the speaker. We take the car to the dealership and they say that water accumulated somewhere in the sunroof and did not drain and caused electrical to short circuit. They want $1600 to fix. I really thought this car was great, size was perfect for my family, but unfortunately, I was wrong.
Published: March 14, 2014
annabelle of Long Beach, CA
Source: consumeraffairs.com

Bought my 2008 new, 42,000, love the vehicle at the start but it has turned
Bought my 2008 new, 42,000, love the vehicle at the start but it has turned into a money pit. First of all vehicle started to float all over the road. GMC dealership changed rack, rear shocks and numerous alignments. Tire treads wore out from the outside in. They couldnt figure it out. Local mechanic took rear struts out and bushing fell out. Two sets of tires later!!! Then last year timing changes went stretched. Needed to be replaced $4,000.00, now the passenger air bag. Time for it to go.
Published: February 8, 2015
Matt of Pembroke, Other
Source: consumeraffairs.com

My Acadias transmission went out on a trip to KC. About 4 hrs away from hom
My Acadias transmission went out on a trip to KC. About 4 hrs away from home. When it was put in Reverse it went in Drive & vice versa. Finally it went forward when put in Drive but RPMs stayed at 5,000, it wouldnt shift gears to go over 50 mph. I was on interstate. Top speed is 75 but people in KC drive A LOT faster. Im surprised my daughter & I got back to the hotel safe & sound. My insurance covered the tow to the closest shop. They would only pay $100 or less for the tow. I will have to drive the 4 hrs back to get it when its fixed. 8 hr round trip. Ill have to miss a full days wages or use my only day off for the trip. I couldnt be more upset. It was a Saturday when it broke down so naturally about every tranny shop was closed. I got a hold of 1 hardworking mechanic that was still at his shop to see if hed work on it. When I told him it was a 2008 GMC Acadia he said theyre known for bad transmission. I wish Id known that sooner. This is my only vehicle. I wasnt going to call someone to come that far to pick us up. My only option was to rent a car to get home. I have no idea how I will make it back to get the Acadia after its fixed & who knows how long itll be before its fixed. I cant afford a rental the entire time so Ill be without a car. How will I get to work to be able to pay for this? This just happened yesterday so I havent heard back from the mechanic yet. I will write another review about the exact problem & solution later. Im definitely giving GMC customer service a call tomorrow & will never purchase from GM again. Lots of people are having the same problem, I am with their Acadias. Ford here I come!!Updated on 09/23/2015: I was not able to find out what went wrong with my transmission. It was sent to my warranty company for them to determine the issue. They chose a rebuilt tranny to replace the first. The torch converter was bad. They sent the second rebuilt tranny. I was told the Acadia was fixed. I went to KC to pick it up 4 hrs away from home. It made it about 75 miles when the RPMs flew up to 5,500 & the engine lost power. I had to drive the other 3 hrs home with it in low & manually shift gears. Its been at another shop for a week now & I havent heard back from them. The company that supplied the rebuilt tranny will pay to have it fixed. The main issue is Im paying $350 a month for a car I havent been able to drive for over a month & the car I want to trade this pile of bolts for will be sold before I can get this thing fixed! I do not blame the mechanics or the rebuilt tranny company for all the trouble. I blame GM for a very poorly designed transmission!
Published: August 24, 2015
Tammy of Hoisington, KS
Source: consumeraffairs.com

For those of you who are researching Acadias for your future car, I would l
For those of you who are researching Acadias for your future car, I would like to share that my 2014 Acadia Denali has been to the dealer 5 times for repairs/replacements parts in the past 9 months. My car currently only has 13,600 miles on it. At 4900 miles I had the Vacuum Brake Booster replaced. At 8500 miles I had the Master Cylinder Replaced. At 8900 miles I had to have the car towed because the stabilitrak went out and they replaced the Brake Pedal Position Sensor. At 10,400 miles they replaced another Vacuum Brake Booster. And finally at 13,600 miles I had the Evaporative Emission Canister Purge Solenoid Valve replaced. All of that happened in the first 14 months of the car. I now own a very expensive car that cannot go an oil change without multiple repairs being made in between. GMC has been non responsive until my state DMV contacted them. It is so disappointing to purchase a car that has no integrity and then try to work with GMC who only will respond if I escalate to a legal matter. I would think GMC would be pretty embarrassed to know their car has had so many failures but they are not even interested. Who knows what my 2nd year will look like but I would have wanted to have read this information prior to my purchase. The dealer making repairs has been nice, but again it is a such a pain to go up there 10 times for drop off and pick up. I traded in my MDX because the Acadia had bigger 3rd row and other features I wanted but in the end I will take a smaller car than drive a car that I constantly have to worry will break again.
Published: January 8, 2015
missy of Missouri City, TX
Source: consumeraffairs.com

Bought a 2009 gmc Acadia in 2010 that was supposed to be an execs vehicle.
Bought a 2009 gmc Acadia in 2010 that was supposed to be an execs vehicle. Paid over 50k when said and done. We have 17 pages of repairs already. Steering was replaced 5 times and is making the same clicking but gmc feels I should pay to fix it. Whenever we gas up the truck wont start. They force you to do all kinds of bs maintenance to keep your warranty which ironically never covers the issues or parts needed. In addition there have been at least 9 recalls in 5 years. Will never buy a Gmc vehicle again.
Published: March 21, 2015
Lorna of Toronto, ON
Source: consumeraffairs.com

2007 GMC Acadia - Just left home, driving along at 25 mph and my transmissi
2007 GMC Acadia - Just left home, driving along at 25 mph and my transmission stopped working. The car just stalled. Point blank. This really is awful as I have read that GMC hasnt issued a transmission/powertrain recall? Is this true? Acadias are not cheap and less than 65,000 miles, this happens? Oh and the kicker, GMC chat personnel tells me that I MAYBE can be qualified for assistance to pay for repairs! I am so angry I will never ever buy another GMC product again and will tell everyone my experience!
Published: May 20, 2014
Josefina of Patillas, PA
Source: consumeraffairs.com

We bought our Acadia in the summer of 2017. Within 2 weeks of owning it we
We bought our Acadia in the summer of 2017. Within 2 weeks of owning it we had to take it to the shop for motor and catalytic converter issues. Long story short, we have now owned the car for two years and have only been able to drive it/ have it parked in our driveway for 6 months. Those 6 months arent even consecutive, more like the weeks in between shop visits. During those visits numerous motors were put into the car along with new parts to whatever they could see needing fixed. At first we thought it was the shop doing a bad job but after the THIRD shop we visited, it became clear to us it is something with the car and not us. Every mechanic we have talked too says the motor for the Acadia and a couple other GMC/Chev models just don’t last past 32,000 miles. We cant even get rid of the vehicle due to the never ending check engine light and its constant engine light led to it failing inspection making the car undrivable (eventually we did get a passed inspection). Our last visit had the car pulling up 19 error readings, most involving the Transmission and Motor. There is no end to the problems on this vehicle and we have barley driven it.
Published: April 25, 2019
Nicole of Garner, NC
Source: consumeraffairs.com

The vehicle would not shift out of 2nd gear going down the highway. The che
The vehicle would not shift out of 2nd gear going down the highway. The check engine light came on, and there are now four codes all for internal transmission issues. The car is 4 months past the 5-year warranty, but only 64000 miles. This is a huge safety issue. If this transmission fails while on an interstate highway, and it will not go over 20 mph, the results could be deadly. By researching this issue, I have found a considerable amount of complaints about 2007 GMC Acadias between 50,000 and 80,000 miles having transmission failures, but yet no recalls. This is an issue that GMC is well aware of, through their own admissions. Why is there such a delay waiting for a recall? Are all of the complaints going to have to wait for a fatality before GMC admits there needs to be corrective actions?
Published: January 22, 2013
Eric of Wheatfield, IN
Source: consumeraffairs.com

2013 GMC Acadia Denali with 13,500 miles. The driver seat bezel is cracked.
2013 GMC Acadia Denali with 13,500 miles. The driver seat bezel is cracked. Brought it in to the dealer for warranty repairs. Was told by the dealer that this problem is very common and there is no stock available to fix the seat. I am now on a waiting list to get it fixed. Because the crack is so bad I now have packing tape holding the electronic seat controls from falling out of the seat housing. Since this is so common, why is there no re-call and why isnt GMC doing more to keep up with the parts demand?
Published: August 14, 2015
Sal of Houma, LA
Source: consumeraffairs.com

I just bought this 2007 Acadia less than 11 days ago. Come to find out my t
I just bought this 2007 Acadia less than 11 days ago. Come to find out my transmission is no good. I put all my money down and it giving me problems will giving me my money back. I wish I would have known this when I was looking for a vehicle. I would have never bought this one. Now Im out of the vehicle again and no money.
Published: September 22, 2015
Monica of Kenner, LA
Source: consumeraffairs.com

Thanks gmc. I bought a 2007 Arcadia it has 75000 miles on it and I now need
Thanks gmc. I bought a 2007 Arcadia it has 75000 miles on it and I now need a transmission. My car just stopped on the road. For the money I spent and from what I read this is an ongoing problem. I cannot afford 3500 dollars but I guess you could not care one bit. Thanks for all your ads telling me how great this car is.
Published: November 25, 2013
Anthony of Folsom, PA
Source: consumeraffairs.com

To start with, coil packs all of them now 118,000 miles and I paid hell to
To start with, coil packs all of them now 118,000 miles and I paid hell to get there. Next motor mounts, wow fix them and see how that feels (not good and really ridiculous). Next front axles and now some new noise coming from the front left front area, and another fun project changing spark plugs. Maybe you should not try to put 50lbs. of potatos in a 20 lbs. sack, you know what I mean. I going to have to say Ive owned a lot of cars and I build them all the time, SHELBY1966 AC COBRAS the finest youll ever see, and I dont expect for GMC to stand up to my standards, but I do know what a car should be and this 2009 GMC Acadia does not even get close. Oh and forgot the tail light (brake light and front and rear turn signals, out and Ive heard about and read about it on here and other sites something wrong with the wiring and they say the same thing as always bla, bla bla, ** talk, but the one thing they dont understand is Im done with their sorry excuses and lame **. I will have to go to someone else to buy my cars. You know if we all stuck together, we would get what we should, when we buy something. Well I hope someone reads this and gets off their aces and starts to do the right thing and fix the things they should, and maybe they might win back some of their customers, but for me, bite me once shame on you, bite me twice and take a hike GMC. You know this might sound funny but Im not sure, even if they gave me a new one, that I would take it. I just dont have the time, nor do I want to spend the time to keep it on the street, and well lets not forget about the money involved with all of those fun times running around and getting hog wash from their Techs, and I dont blame them, they didnt build or design them. Bad for them I guess.Now all that being said, I do not want some of you to get fired up and write some stuff back about how great your car is and no problems bla, bla, bla, You can not tell someone something different than what they already know, and that is I know what a car is and how it should perform and you can not take away from me, please do not try. And if you do felt the urge too, please note all of the other people here on the net with the same problems and same results, excuses after excuses and no one owning up to them. The only peace of mind is knowing I dont have to deal with GMC anymore. I really Wish All The Best To Everyone Still Stuck With One Of These For A Lack Of A Better Word (Car). Good Luck!!
Published: September 4, 2013
Dan of Ft Laud, FL
Source: consumeraffairs.com

December 18, 2010. Purchased 2011 GMC Acadia LT-1, Model ACA, for $39,363.1
December 18, 2010. Purchased 2011 GMC Acadia LT-1, Model ACA, for $39,363.19. November 2015 - Received the following notice from GMC: As the owner of a 2011 model year GMC Acadia, your satisfaction with our product is very important to us. This letter is intended to make you aware that, on some 2011 model year GMC Acadia vehicles, the throttle-position sensor may cause the engine to run rough, cause the malfunction-indicator lamp and/or an engine reduced power message to illuminate, and reduce the engine’s power. Do not take your vehicle to your GMC dealer as a result of this letter unless you believe that your vehicle has the condition as described above. General Motors is providing owners with additional protection for the condition described above. If this condition occurs on your 2011 GMC Acadia within 10 years of the date your vehicle was originally placed in service or 120,000 miles, whichever occurs first, the condition will be repaired for you at no charge. Our Acadia did not have the malfunction-indicator lamp and/or an engine reduced power message illuminate but starting in January 2016, the engine did start to run rough.January 2 – January 7, 2016. First Noticed Problems: Our Acadia engine was running very rough – idling, accelerating with unusual RPM’s, not running smoothly, stopped at lights and it felt it was going to die, etc. The Acadia has 60K miles on it. Brought the car to BTR (garage we have used for over 20 years, and 9 cars). BTR replaced four Solenoids, which did not fix the problem. After several more days trying to diagnose the problem, they suggested we have the car towed to a GM dealer that was most convenient, Classic Chevrolet. So we did.January 8 – January 25, 2016. Classic Chevrolet reported that the problem was the Catalytic Converter, and that they would replace it, under warranty. Apparently, this did not fix the problem. After researching this for several days, they were looking at a timing chain. Classic informed us that ‘needed to open the front end to further diagnose it. This was going to cost us $1,600 to open up the engine, and it could cost significantly more depending on what they find.’ Classic then reported they found ‘metal shavings’ in the oil, diagnosed the problem as “Catastrophic Engine Failure” and reported we needed a whole new engine, at a cost of about $7,700, on a 2011 GMC Acadia with 60K miles. Classic stated that since we had not had the Acadia serviced (i.e. oil changes, etc.) at a GM dealer, thus ACDelco oil filters were not used, we would be responsible for 100% of the cost.After we provided receipts for the regular maintenance required for an automobile, Classic stated that GM would pay for 60% of the new engine, and we would be responsible for 40% of the costs. The offer of us paying for 40% of the costs of a new engine is unacceptable. According to our Acadia’s owner’s manual we were not required, nor is it even suggested, to use ACDelco oil filters, and that according to the Federal Trade Commission, i.e. the Magnuson-Moss Warranty Act, it is against the law for a car manufacturer to mandate a specific brand of car product, unless it is provided at no charge. After we informed Classic of the above mentioned point, Classic Chevrolet stated they wanted to tow the car to a GMC dealership. So, it was towed to GMC Beck & Masten North. This is where the car was purchased in 2010.January 25 – Present. Upon receipt of the car, GMC Beck & Masten North first reported they needed to do their own diagnostic research as no paperwork was sent with the car. Furthermore, they stated the car started up fine, albeit it was running a little rough, but they would get back to us with further details as soon as possible. After over 2 weeks at this dealer, now the 3rd repair shop to be used, the service manager stated that ‘the engine looks good, appears to be well maintained. Our service records were good but he was waiting on GMC to see what kind of assistance they could offer. He also stated the oil looked good, and that he did not see any problem with the filter and/or using after market oil filters.’Finally, Beck & Masten stated the engine needs to be replaced – 5 of the 6 bearings were spun/gone – it would cost approximately $8,000, and that GMC would pay for 50% of the costs and we would be responsible for the other 50%. Again, this is totally unacceptable. Beck & Masten stated they would talk to their regional GMC representative and get back to us. Other notes during this process: This is 2011 GMC Acadia – purchased on December 18, 2010 – it has 60K miles on it – the problems started 5 years and 15 days after it was purchased. It is not stated in the owner’s manual what brand, or what specs are required, in an oil filter. We have serviced this car regularly since the date it was purchased – have provided all receipts to date. We have spoken to GMC Customer Service, (1-800-462-8782), during this whole process.We have been told to be patient 63 times. Industrial Distributors, supplier of the oil filters to BTR, called Classic Chevrolet, the dealer who originally stated the after-market oil filters were faulty, in attempt to investigate the filter scenario in more detail. Classic never returned phone call. General Manager of Classic Chevrolet, commented that he ‘had a hard time believing that after-market oil filters would cause catastrophic engine failure.’ We have been told “I understand your frustration”, 47 times. Beck& Masten, stated there could be two reasons that this many bearings in an engine would fail. 1. There was water in the engine, i.e. car drove through high water. However, they stated there was no evidence this ever occurred (which we also attested to), or 2. There was poor lubrication in the engine due to lack of oil. We have provided all receipts affirming the Acadia was serviced at regular intervals. We have further reported that at no time was there an indication that oil was low in the Acadia. Therefore, if poor lubrication did occur, any warning indicators in the Acadia did not work properly.The engine in the Acadia is a 3.6 LLT, is a Direct Injection Engine. This feature causes extremely rapid degradation/failure of the oil between changes, resulting in rapid degradation of cam gears, timing chains and premature failure of crank bearings. It is our understanding GM stopped using this engine in the Cadillacs, LaCrosses and Camaros. General Manager of GMC Beck & Masten, stated, unsolicited, that his recommendation for the future, whether it is a GM product or not, to have cars serviced only at a dealer, because it ‘carries more weight.” Commentary: Kind of interesting how a GM would suggest building your war chest for a potential fight with the manufacturer. Is GM building cars anticipating situations like this to happen on a regular occurrence? Several times, we asked Classic Chevrolet, GMC Customer Service and GMC Beck & Masten North for their diagnoses in writing. As of this date, nothing has been provided.Not once, have we seen any evidence that GM, GMC, Classic Chevrolet, and GMC Beck & Masten North, are working together to resolve this issue. Commentary: seems to be a Catastrophic Communication Failure for a Catastrophic Engine Failure! GMC, GM, GMC Beck & Masten, not to mention numerous auto mechanics we have talked to, all question, “Why was the car transferred from one GM dealer to another GM dealer?” BTR – it was explained to us that a catastrophic engine failure is a term used to describe a complete failure of the engine. 5 out 6 bearings spun would mean completely knock out the engine. If a bearing fails, you hear a “knock” or a “ping”, usually one fails at a time. If there were 5 bearings failed it had to be an instantaneous loss of oil and a catastrophic failure. If the engine ran on January 8th to check the catalytic converter, when did this catastrophic failure occur? On Jan 26th, after going to Beck & Masten, the engine started up but ran hard with knocks. I was under the impression with 5 bearings failed the engine shouldn’t even start. Beck & Masten sent this to us a little while ago: When we disassembled your vehicle, we found 5 spun rod bearings and scored cylinder walls. The engine (inside) was not dirty and the oil was clean. The oil looked to have been changed recently. Cause of failure is unknown. It will be necessary to replace engine to complete this repair. Commentary: Kind of sounds like a faulty engine to me!
Published: February 17, 2016
Judy of Houston, TX
Source: consumeraffairs.com

Well another big repair needed for my 2010 GMC Acadia. First I had problems
Well another big repair needed for my 2010 GMC Acadia. First I had problems with the steering column. Then the core evaporator had to be replaced. Both were major repairs. GMC Paul Sur paid for most of it after I went on their website and complained. Now I need a TMC module and seal replaced. Need throttle service and fuel injector. Total cost parts and labor $1600! Called to get a breakdown for parts $734 and labor $509. Throttle clean $124.95, fuel induction service 139.95. Funny how I took my car in a year ago with the same problem. It was still under warranty. But they said that the codes did not show up at that time. Now its not under warranty and the codes showed up. Really? This is the third major problem Ive had with this car.
Published: June 26, 2015
Olga of Chesterton, IN
Source: consumeraffairs.com

2008 GMC Acadia - So far purchased 2010 45k. When it rains the interior sme
2008 GMC Acadia - So far purchased 2010 45k. When it rains the interior smells like a smelly gym locker. I replace headlights two times. The broke transmission second gear and reverse $1500. Thats no labor charge. My husband is certified mechanic. 4 recalls on it? Filling car with gas, the car wont start after doing so. Acceleration problems, air condition problems. I Do regular maintenance every 2500 miles. Not happy and still paying for it. The body is nice and well its a piece of junk. I will never buy one again.
Published: August 4, 2015
Jayne of Chicago, IL
Source: consumeraffairs.com

I purchased a used 2008 GMC Acadia in May 2017. Ever since I purchased this
I purchased a used 2008 GMC Acadia in May 2017. Ever since I purchased this vehicle I have had nothing but problems. I purchased this vehicle because my daughter is a senior in high school and I knew that we would be needing it to travel from state to state for college tours. Ever since I purchased we have not been able to travel because of the continuous light to come on, continuous codes that comes on and it causes the car to run horribly. I am spending $20-$30 a day on gas and Im also noticing that the oil is just evaporating but Im not seeing it on the ground. I continue to take it to the mechanic. He continue to fix things that the codes gives him. Im still spending money and Im still not getting any results.I have not been able to travel in this vehicle because I refuse to get on the highway with my child and breakdown in the middle of nowhere. What we need to do is start a petition with GMC because if everyone is having these problems then it is a serious problem. I am to the point where I am ready to start a lawsuit. I mean lets be honest. What are we waiting for. Either us or one of our loved ones to die and is known death trap. There are so many recalls on this vehicle that all of them should be just called in and repaired. Apparently its a problem with GMC assembling the vehicle and they do not want to own up to their responsibilities and its not fair to us that our lives are at stake. Im also tired of the ongoing altercations with the mechanic and my money that I keep on spending.
Published: December 20, 2017
Janelle of Memphis, TN
Source: consumeraffairs.com

I am a GMC 2008 Acadia owner. I have seen many forums related to the above
I am a GMC 2008 Acadia owner. I have seen many forums related to the above subject. I am in a very similar situation. I have heard the whine or moan type noise when I would turn the steering wheel. I took my Acadia in the GMC dealer in Merced, CA. They quoted me an outrageous amount of $1,800.00+ to have it fixed. It is out of warranty and I did not have the funds to pay for the work/parts. Now my A/C has went out. I took it in to a local radiator shop and they informed me it was caused by the power steering line making contact with the A/C line and has caused a hole in it. The part for the A/C line is over $700.00. I am at a loss here and have nowhere else to turn to for help on this vehicle. As it stands now, I am currently out of an A/C that was caused by the power steering line. As I understand by reviewing many forums, this is a known issue that many of GMC Acadias have had. Desperately seeking assistance on this from GMC.
Published: August 8, 2012
Jackie of Le Grand, CA
Source: consumeraffairs.com

This is our second ownership of a GMC Acadia since it was rolled out in 200
This is our second ownership of a GMC Acadia since it was rolled out in 2007. As a family member of a former GM Employee, we purchased a 2007 GMC Acadia under the GM Employee program. That vehicle was plagued with problems. DVD player issues, fuel injectors, radiator, engine coils, trim rattles, the list goes on. The problems were so bad that the car was being taken to the dealership monthly and in some cases weekly. In 2009, we reached out to GMC at the advice of our service manager. GMC offered us 3 free oil changes for our troubles. Hardly a repayment for all the problems we had with the vehicle. To make a long story short, I contacted the BBB, filed a complaint and GM purchased the vehicle back as a Lemon.In 2009, using the refund from the buyback through the GM employee program, we purchased another GMC Acadia. This time the current 2009. We were told by the dealership that all of the issues that plagued the initial roll out had been fixed. This is certainly not the case. Again, we have had the same problems with the car being in and out of the dealership on monthly and sometimes weekly basis. Fortunately, they have all been covered under warranty until this most recent wave of problems.Several of these issues have put my family and me in great danger. Very early on in the car, when the fuel injectors broke, we were traveling home from vacation when the vehicle powered down on its own (to protect the engine) in the middle of a very busy freeway, I could not pull it over. We were stuck with semi-trucks racing past and my children crying in the back seat. All I could do was pray we didnt get smashed from behind while we wait for a tow truck. Another time is when the wave plate exploded in the transmission. I was driving my newborn baby home from the hospital! My wife, fresh out of a C-section, and my 5 day old newborn are stuck on a freeway because the transmission broke (which GM knew about because they issued a Special Warranty for its repair.)For the past month, my car has been at the dealership, due to catalytic converters that are clogged and needing to be replaced, then the timing chain needs to be replaced (which GM issues a special warranty to cover the cost) and now I am being told that the oil pump, pickup tube, and oil screen is filled with sludge and will cost me $1,600 to replace. I change my oil every 3,000 to 4,000 miles or when the oil gauge on the vehicle says 50% remaining. How on earth is there that much sludge. Turns out, after doing an internet search, that this is a common problem with the Acadia and there are pages and pages of customer complaints saying the exact same thing! All of which GM denies.GM knows the Acadia is bad. My service rep says he has never seen a vehicle with so many special warranty items issued on the car. My car needs to be purchased back as it is unsafe and unreliable and GM says they will give me $2,000. Sad considering I have given them 2 chances now. GM will not stand behind their products or do the right thing. They have forever lost a customer.
Published: January 10, 2017
Matt of Eastvale, CA
Source: consumeraffairs.com

I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It d
I have loved the 2017 GMC Acadia. I had a wonderful experience so far. It drives very smooth, it has a ton of space to fit my family, and has a luxurious feel to it. We have 5 kids, three of which are teens. They require a lot of space for all of their activities and this car provides me with the space to fit everything. We also travel a great deal so space is important. A couple of the accessories pop out every now and again so that could be better. One of the air vents falls down occasionally, as well as one of the rivets on the headrest, but they pop back in. Other than that, we have put a ton of miles on the car and the only problem we have had is that we need to change the tires.
Published: June 21, 2018
Ashley of Humble, TX
Source: consumeraffairs.com

Driving comfort cannot be beat. The GMC Acadia Denali has great back suppor
Driving comfort cannot be beat. The GMC Acadia Denali has great back support and all features during cold and warm seasons to add more comfort. Visibility is perfect, great gas mileage for a lot of vehicle, I wish I could afford to keep it after a 39 month lease but it is priced very high for the very low mileage recorded.
Published: April 29, 2018
Linda of Mattituck, New York
Source: consumeraffairs.com

I bought my GMC Acadia fully loaded in March 2008. It started to leak in No
I bought my GMC Acadia fully loaded in March 2008. It started to leak in November of the same year. I had it repaired under warranty and they said that it was a factory issue that was happening to other Acadia owners. About a year later, it starts to leak from different places. Long story short, now that I have no warranty left, the dealers say that I have to pay for the repairs. I dont think I should have to pay for something that I didnt cause or not from normal wear and tear.
Published: October 6, 2012
Jerry of Tampa, FL
Source: consumeraffairs.com

I purchased a used 2008 GMC Acadia with a GMC certified vehicle. (Late 2011
I purchased a used 2008 GMC Acadia with a GMC certified vehicle. (Late 2011) AND purchased the extended warranty. At first I was totally in love with this vehicle. Then the transmission went, and it’s been all downhill since then (I do make it noted that the transmission was covered under the original warranty THANKFULLY, but did have problems within hours of getting it back). Every alert light and alarm went off for about 2 minutes (happened while on VERY busy highway). Took it back to the dealer and was told that it was probably still went from the power wash?? So it sat there for 2 more days. Then within 6 months, it was leaking transmission fluid, took it back to the dealer and was told that a gasket was bad. It got taken apart again, and this time my extended warranty covered that with only a $100.00 out of my pocket. Since then I have done my oil changes, taken it in for recalls and all of this is still wrong: This is a list of things that I have currently wrong with my Acadia. 1. Rear window wiper doesn’t turn off. (Don’t use it anymore because of this) 2. Passenger seat warmer light on control panel stays on but seat warmer isnt on. 3. Passenger window (at times) wouldnt go down (at first), but when I would turn off the car, and come back later it would work. Now, it wont go down at all. 4. Back windows are starting to have the same problems as the front passenger side window (I leave them up now and have the air on). 5. Lights on dashboard dim and brighten on their own at any time. 6. While driving all gages, lights, radio, and anything electrical turned off, but CAR STAYED DRIVING. Pulled over shut car off and waited 5 minutes and turned it back on, and everything went back to normal (This has happened 2x so far). 7. Access port for MP3/IPod works on and off, cutting music in and out (I have bought 4 new cords and this happens to them all and the latest one is only 1 month old). 8. Back alert lights and beep stop working on and off. 9. Struts are leaking since transmission was fixed, and didnt before I had that done. 10. When done filling car up with gas, it wont start. It takes SEVERAL tries to get it going.11. Tire sensor went and leaked all the air out of my tire (I got a flat tire and lucky I was in a small town with a garage within walking distance). That cost me $165.00. Now another one is going. And I am noticing that the air is going out of THAT tire!The original warranty is over, and my extended warranty doesnt cover electrical problems. So, total I received ANOTHER recall for this vehicle, this time for the automatic lift gate prop rod. I cannot tell you how disappointed I am. I am currently paying almost $500.00 a month for this car and I cannot afford to put thousands of dollars in it to fix all this! It’s CRAZY! I know some of the problems I have are minor irritations, but if I am paying for a vehicle to have all the bells and whistles, they better work!I called GMC today and voiced my complaints. They are supposed to call me back tomorrow and let me know if they can help me at all. I purchased this vehicle for my two girls, one of whom has spina bifida and needs a wheelchair (so we need lots of room). I need a good performing vehicle because of the amount of time I spend in the car taking her back and forth to doctor appointments that are about 1 hour away from our house. Anyone else experience all of these things?? Did you get it fix?? If so what was it?? Bottom line, I don’t think I will by another GM. I will be optimistic about their call.
Published: August 6, 2015
Cindy of Oconomowoc, WI
Source: consumeraffairs.com

Purchased a used with 50000 miles 2009 Acadia. All routine PM completed on
Purchased a used with 50000 miles 2009 Acadia. All routine PM completed on Acadia. First problem occurred at 75000 miles. Transmission began to slip, felt like engine missing, then reverse went out, heard a pop. There is a plate in there that snapped. GMC replaced the Tranny. Happy for that. Second problem 76000 miles, O2 sensors changed, 102$ each. Next the converters failed. Replaced the front and I gutted the rear one. Engine light stayed on but ran fine a little rich. Converters are 450-560$. Next problem the passenger door window not working fixed myself. Next problem the rear hatch collapsed on my wifes back and her back is broken due to this. Next problem, the power steering pump went out, it would work fine then stop all of a sudden. My wife and I were constantly avoiding wrecks due to this. Take the Acadia to dealer for recall. They tell me they need to see if the number on the pump is the recalled one. Im like, Well its bad so... must be... A week later... The service guy tells me, Well your strut is out, your motor mounts are bad, and your rack and pinion need to be replaced. Its leaking oil. They had Acadia for a week and still did not look at the pump. I take it home, replace the rack and pinion and both struts, the motor mounts were not bad at all. I take it back to the dealer and tell him, Ok, here. Check to see if the pump is the recall one. He calls me two days later says to me, Until you replace the rack and pinion we cant check the pump. I blow my fuse, tell him not very nicely the parts I replaced. I take Acadia home then order a pump on eBay 150$. Change it myself in a hour. CURRENT problem, fill up with gas Acadia dies in the middle of my left turn in traffic. Get help tow it home. I checked fuel pressure it was low so I changed the fuel pump myself 150$, and put brand new plugs in it. Before I send to dealer I had friend who is a mechanic put code computer on it, throws 6 codes over and over. I research web, says code related to timing chain stretched. I send to dealer telling them the codes. They call me next day say, Your plugs are black, burnt up. I say, That is brand new plugs. Never ran with them. How can they be burnt up? Then he says, Ill put factory set in and try again. Calls me back says, Well I have real bad news, we ran a oil analysis on the Acadia and you have signs of metal in your oil. Then tells me the rear converter got sucked into the engine (the one I gutted out) and caused the crank shaft and pistons to fail, and I need a engine. Also tells me they got the Acadia running but it would not go over 1500 rpm. So Im like, Well you just told me the engine was running but not over 1500 rpm, how can the crank shaft and pistons be bad if this is the case? Far as the oil and metal all oil will have trace of metal at this mileage its called wear. I am so disgusted with this dealership and GMC in general. I will never buy anything GMC makes again. 37,000$ AND WE DROVE THE CAR FOR ONLY 70,000 MILES.This is Courtesy GMC in Broussard LA. Do not go there people. Every time this service guy talks to me about my car it is all lies. I dont think they even looked into the converter, if they did they would have seen it was gutted completely. My main gripe is how they jump to these conclusions so fast without getting in there and working on things. Its like they see one thing and stop and blame everything on that one issue which has for me been never the main problem with this Acadia.
Published: August 22, 2016
David of Broussard, LA
Source: consumeraffairs.com

I bought a brand new 2014 Acadia in December. It is now August and I have h
I bought a brand new 2014 Acadia in December. It is now August and I have had 3 different problems. When the car was 6 weeks old, my car died in a parking lot (leaving me blocking parked cars) in 20 degree weather with my 3 year old in the car. After being towed to the dealership, I was told that I didnt have any fuel in the tank although it said I had 54 miles to empty (OnStar confirmed). This was found to be a problem with the reading in the tank and shortly after became a recall. Two months later I started hearing a crunching sound in the tires when I turned a corner. This ended up being some belt that wasnt getting the right amount of fluid so it snapped. That repair took three days so I had to have a rental car... even though I paid top dollar for a brand new car, I was riding around in a rental car. At this point, I was very frustrated but still loved the look and roominess of this vehicle. During the summer I started hearing a squealing when I turned the air conditioner on. Within days I was getting no cold air on very hot days. The dealership could not find a leak but recharged it and sent me home. Within a week and a half the squealing started again... clearly a problem! So I called to report it but was leaving for vacation the next day so made an appointment for the day I got back. I took it in and they ran a light over the system to see if there was a leak... no leak found and sent me home. Within two days while driving with my children in the car, we could not get any cold air and it was a very hot, humid day. Now Im riding around in my new car with my windows down sweating. I called right away and was told that my car would not give as much cold air while idling (what??) and that the air conditioner might not be able to keep up with the humidity! Really, are you kidding me? Why did I pay this much for a car that cannot keep me cold when its hot all summer? They told me to bring it back in and they would run the light over it again. I didnt have a day that I could stop and it had cooled off outside so I was getting colder air...so apparently my brand new car really cant handle humidity... What a piece of junk! So, its hot again (over 90 degrees) and we literally cant breathe in the car. It is blowing hot air when its humid out. My husband called and spoke with the service manager who said he would call back which he did... 9 hours later and left a voice mail. He said they would run a light over it and if it didnt show a leak there was nothing they could do about it and the car could only cool to 64 degrees in this humidity level. Another joke, it never got to 64 degrees, more like 84 degrees blowing on us and if it says 60 thats what it should get to. Another person that tells me my car cant handle the humidity. Its going in today to have another checkup with the light. Is it only me or could the system just not work properly? How could we pay so much and have such a problematic car... so frustrated!!
Published: September 4, 2014
Kris of Charlton, MA
Source: consumeraffairs.com

I bought my 2009 GMC Acadia new. It just turned 62,000 miles. All 6 ignitio
I bought my 2009 GMC Acadia new. It just turned 62,000 miles. All 6 ignition coils have been replaced (not all at once). Numbers 4 and 6 went first. Then 3 and 5 went. Since theyre at the back near the firewall I had number 1 replaced too since the intake manifold had to be removed to accomplish the repair. A little over 2 weeks ago number 2 had to be replaced. The replacement of 6 coils is unacceptable for a vehicle with mileage as low as mine. Of course we all know about the timing chain issues and transmission flex plate problems. GM should be ashamed of this 3.6 liter motor and the transmission. The comfort and passenger compartment is great. Of course when you have to have your vehicle towed over 100 miles to get back home from vacation that comfort doesnt help. Thats what happened to my family Saturday. This junk is in the shop now with my mechanic. He is very honest and doesnt try to sell you service you dont need. You can look over his shoulder if you want to. He left dealership service due to their dishonest practices. Im getting no ignition to 2, 4, and 6. This isnt a coil issue. It probably is a wiring harness issue or fuse box issue. He explained the flimsy fuse boxes. The fuse boxes are made of layers of flimsy metal sheets so the sockets for the fuses wear out. I also may have damaged my cat by driving with the constant misfires resulting in dumping unignited fuel into the cat. I also have a broken front motor mount, another piece of junk as he states. All of this with around 62,000 miles. Buyer beware. My wife wanted this car bad and I bought without doing research. Never again. I may go for a Honda Pilot next time, after I do lots of research. BTW, I guess most of you know that the Acadia and the Chevy Traverse are the same. I forget the Buick equal.
Published: June 12, 2018
Joe of N. Chas., SC
Source: consumeraffairs.com

Purchased 2009 GMC Acadia with 50k miles in 2012. Has been in for numerous
Purchased 2009 GMC Acadia with 50k miles in 2012. Has been in for numerous recalls and repairs since 2nd day after purchase. 3 times to dealership for leaking fuel which was from fuel injectors and faulty o-ring that led to cabin filling with dangerous gas fumes, 3 times to shop for ignition coil replacement where dealership ignored the ECM technical bulletin. Replaced #3 coil 3 times (it was literally melted), 1 failed actuator, 1 engine rebuild when dealership failed to identify actuator as issue, actuator replacement, complete power steering failure after it was simply serviced due to recall limitations. 6 tows in all. And it is now in shop for ECM and you guessed it. Ignition coils/spark plugs. How much did GM help? They offered $1500 towards new car purchase. Not even close to repair costs. How knowledgeable was dealership service department? HORRIBLE. Did not identify correct issues, upsold repairs, ignored technical bulletins, and wiggled out of recall replacement of power steering. My warranty that I purchased covered some costs but even with warranty and extended service plan, I have paid out over $6k in a 2.5 yr period plus been on side of road more times than I can count. Cannot trade in due to very little market value. Stuck with worthless car that is costing a fortune. It was obviously a lemon and GM needs to acknowledge that and extend bumper to bumper coverage or buy out consumers. At this point I am surprised that I have not caught fire, blown up, or wrecked when power steering failed. This is a dangerous vehicle and people should stay away from it. I have over 20 service tickets.
Published: July 22, 2015
Ronda of Hockley, TX
Source: consumeraffairs.com

The engine switched off while I am driving my 2010 Acadia on the 2nd of Sep
The engine switched off while I am driving my 2010 Acadia on the 2nd of September 2012. Fortunately, I was driving in a service road on low speed so I handled the situation. However, I recovered the car to Ras Al Khor service center where they kept the car for over than 6 working days to resolve the issue, which is as per their diagnoses was a wiring problem led to electricity short in the car. They handed over the car to me on 10th of September under supervision of Mr. **, delivery coordinator who confirmed that the issue is resolved. However, last Tuesday, 2nd of October, I was driving my car when the engine switched off again without any sign. I would assure you that it’s only my good luck that I wasn’t driving my car on high speed and I luckily handled the situation in both incidents. I really lost the trust in my car which I directly bought from GMC and did all the services through your service centers. Mr. ** (the service manager) assured me that he will personally take care of my car problem and he will call me back, which he didn’t. And till now, nobody called me and all I got are false promises.
Published: October 7, 2012
Khaled of Dubai, other
Source: consumeraffairs.com

I bought my 2010 Acadia in 2013 when I found out I was having our third chi
I bought my 2010 Acadia in 2013 when I found out I was having our third child. It has 34000 miles and I bought the GM 100000 extended warranty. I did not get the walk through bucket seats because I went for price. I got a great deal on a base model (1st worst decision). The seating is horrible and third row is basically impossible to get to when other kids are in the second row in car seats and boosters. And LOTS of crud and junk gets stuck in the seat sliders on the floor board.Anyways, my problems started with the steering rack. As someone stated above, a swooshing noise with turning the wheel. Luckily my warranty covered it after I went back to the dealer a few times. But the noise is still there! Now, a noise in the front end started early in the mornings as small accelerations such as in traffic. Dealer says we can check out or wait for it to escalate. Well in the last week it has escalated to the point I feel its unsafe to drive. It is going in the shop tomorrow!
Published: November 18, 2015
Stacey of McKineyville, CA
Source: consumeraffairs.com

Bought my 2007 Acadia used back in 08 and began to notice a wet floorboard
Bought my 2007 Acadia used back in 08 and began to notice a wet floorboard after rain. Soon discovered the factory installed sun roof leaked but was told by the GM dealer we bought it from, all sun roofs leak! Almost immediately, the car wouldnt automatically change gears. Also, while driving down the expressway, the radio would turn off by itself. A few months later, I took the keys out but the car kept running!!! The car was towed to the dealership and the fuse box had to be replaced at the tune of $2000! To fix the leaking sun roof would cost another $2300. At this point I didnt want to spend the $$$$ so I tried to avoid the rain and parked it under the carport during showers. Well last week, while riding south on i75, about 20 miles north of Valdosta, the engine went out. Im done! Im out a car but NEVER EVER WILL I BUY ANOTHER GM!! My advise to anyone reading this, buy a Honda, Toyota, Hyundai, or Ford. Stay away from GM!!!
Published: May 13, 2015
sandra of Lithia Springs, GA
Source: consumeraffairs.com

The Acadia Denali is the same as the Acadia with the molding taken off and
The Acadia Denali is the same as the Acadia with the molding taken off and the cute Denali put on it. What luxury vehicle doesnt have a console with departments in it? What kind of luxury vehicle doesnt have automatic passenger controls? It truly rides like a truck highway and streets. Save your money - at the least dont pay extra for the false luxury. If you must, buy the Buick. Or go elsewhere. Period... Tell everyone you know. I kicked my butt already.
Published: July 29, 2019
Gloria of Toledo, OH
Source: consumeraffairs.com

We have owned this vehicle now for three years. Three transmissions have go
We have owned this vehicle now for three years. Three transmissions have gone into this vehicle, not to mention damn headlights keep blowing which is $160 to fix because the whole panel has to come out. The power steering pump went and now the car has shut down twice on busy highway. The GM dealer tells me because of low oil, after he just serviced the vehicle less than 3 weeks prior. A car shuts down because of low oil?? No oil light, no warning. We did receive a $180 bill for checking the oil and topping up. I threw the bill in the managers face. Seriously Dangerous that we plan a class action suit on GM for allowing and knowing such a dangerous activity to occur and risking an accident. The second time was with our young son driving in a busy city. Contact me if you would like further information.
Published: February 19, 2014
Stephan of Burlingon, ON
Source: consumeraffairs.com

I have a 2008 GMC Acadia, bought new and now only have 49,154 miles on it a
I have a 2008 GMC Acadia, bought new and now only have 49,154 miles on it and the transmission has gone out. The dealership wants $4200 to take it out and put a refurb in, no opening it up or looking at it. GM says they wont recognize that there is a problem with their Acadias and the transmissions and refuse to recall costing consumers thousands! GM is willing to put $1200 towards the fix but they require that it is opened up and looked at before fixing. Once that happens they will decide whether it is repaired or a refurb is put in. But this takes my rights away. If they choose it gets fixed, then it comes with a 12,000 mile/1 year warranty. If it is replaced then it comes with a 100,000 mile/3 year warranty. I dont get to make this decision though if I accept their terms. What kind of help is this? Everywhere I have read, it will only be a matter of time before the transmission goes out again. :( Also to note, we have had to replace both headlights for wiring issues, replace the water pump, and have all the seals replaced in the moon roof and sun roof!
Published: November 25, 2014
Shauna of Bellevue, WA
Source: consumeraffairs.com

Our 2011 GMC Acadia (18,500 miles) will be in the shop for the third time a
Our 2011 GMC Acadia (18,500 miles) will be in the shop for the third time as of tomorrow within four weeks. Each time, it has been to a different dealer/shop for repair. The first two noted two very different issues, but it boils down to the fact that the vehicle has serious electrical issues. There are numerous complaints/threads about the 2011 Acadia regarding this issue, amongst others. We have contacted GM corporate/customer service (which takes us to Austin, TX) and have been given the runaround ever since. The vehicle actually lost power when I was on the road driving recently. I had no power to go forward, and could only reverse.We have serious concerns now about the safety of this vehicle, and the Texas customer service department, District Specialists, Jamal and Shareef (not sure how to spell Shareef, but I will spell it like it sounds), and Shareefs supervisor, Josh (**), have done nothing but brush us off, leave us waiting on the phone for an hour (literally). They tell us they will call us back at a certain time and then do not follow through, and give us attitude. The car is still not running correctly. Today Josh - who refuses to give his last name, refuses to give us the name of his boss and tells us we cant go above him, tells us to take it to the dealer (again) and if we are still not happy, they will look into swapping it out. Josh refuses to tell us what that process includes, or how long it may take. Keep in mind we have already been told this by Shareef, so they seem to like to keep pushing you off in efforts to not deal with you. Not one of them has seemed overly concerned about our safety. This is supposed to be our family car (three kids, two dogs), as well as our mountain car. We live in CO and are in the mountains about 2-3 times a month. What if the Acadia had shut down on us, or slipped out of gear like it did the first time and when we were unable to move, on a steep grade? Or on the mountain highways in general? The chances of us being hit and potentially killed are very, very high. There are very few places to pull over and people tend to drive fast.We are highly disappointed with the individuals we have dealt with in Texas, as well as ** who works for a Chevy dealer (who was supposed to have fixed our car this last time) on 120th Ave. in Broomfield, CO. He seemed to think that the car shutting down on me on a highly traveled road was somewhat normal and a safety feature. He said that all cars have problems, and we should just expect them. Needless to say, the runaround and lack of general interest in our situation makes me seriously question the product I bought from GM, and GM all around. I should have bought the Nissan Armada. We are sorry to have given GM our business at this point.As a side note, each dealership who was supposed to have fixed our car (GMC in Glenwood Springs and Chevy on 120th) returned our car back very dirty. Grease marks were on the drivers, passenger door and wheel (Chevy), and tons of dust and debris were coating the interior of our car, which indicates they left the windows wide open (Glenwood Springs). ** at Chevy offered us a coupon at a local car wash, but did not seem to care or think it was bad customer service to give us back the Acadia more dirty than it initially was. These were terribly customer service experiences all around.
Published: December 13, 2012
Michael & Amanda of Westminster, CO
Source: consumeraffairs.com

We have had multiple problems with our 2008 GMC Acadia. The one that we wil
We have had multiple problems with our 2008 GMC Acadia. The one that we will be bringing it in for for the 3rd time is a leaky sunroof. In hard rains, it leaks internally leaving us with a very soaked passenger side floor and electrical issues - the first time the car wouldnt shut off even after removing the key. Ive researched this and have found multiple complaints from this model year and others. The dealership claims its not a manufacturers problem. The first time I brought it in and told them the issue (leaking sunroof), they claimed the water was coming up from underneath the car. I went to pick it up on a day with heavy rain. Before leaving the dealership, I tried turning it off and it continued to run even with the key removed - service person was very embarrassed especially after I told him the issue and they said I was wrong. Took it in again with the same problems and they said the sunroof drain was clogged. That was last fall. Today we had a hard rain. The floor is soaked again. My biggest complaint is the dealership/manufacturer not owning up to the problem. As I said, there are numerous blogs with the same complaints, but they wont own up to it. I hate even looking at them, i.e., dealership, any more.
Published: May 20, 2014
Ariel of River Falls, WI
Source: consumeraffairs.com

I called GMC for roadside assistance. They took my information & paymen
I called GMC for roadside assistance. They took my information & payment, made me wait for 3+ hrs for help & then they cancelled my order without notifying me. I called them back to complain & their response: we will be returning your money back within 3 to 5 days & that i should call the police. GMC needs to stand by their products & services. You need to hire well qualified, trained & reliable staff and/or business partners. This was unprofessional & deceiving to the consumer. My complaints will be recorded with the BBB, Consumer Affairs & Federal Trade Commission. The consumer shouldnt have to go thru this nightmare. If you cant do the job then say that you cant do it. Be honest for once. Word of advise to ALL reading this: DO NOT CALL for GMC roadside assistance - no one will come to help you. Call your insurance company and use their roadside assistance - it FREE and they helped me in 30 min. Hope things will change.
Published: October 20, 2018
Moses of Washingtonville, NY
Source: consumeraffairs.com

I purchased a 2009 GMC Acadia in July of 2011. Since then, I have had major
I purchased a 2009 GMC Acadia in July of 2011. Since then, I have had major issues with the car. I took it in to get serviced at GMC Baytown where I purchased the vehicle because it was running rough. When I got up to 70, the car would surge and vibrate to the point that I thought it was going to completely die on me. They fixed the car after 3 weeks of having a rental and poor communication from them. I got the car back and it was not fixed; it did the same thing before I even got it home. I live in Hamshire, Texas, so I was driving over 30 minutes to the dealership for service. I again took the car back and they changed more parts and again, it was not fixed. After trip 4, they finally realized it was the engine coils. After so many problems, I asked the dealership to buy back the vehicle for my current balance and they were very rude and talked horrible to me. The owner even said I was lying about his salesman Scott not calling me back after 10-15 phone calls about a new vehicle. It was so bad my husband went to get the vehicle and made them apologize to me. The salesman Scott did apologize and stated, Im sorry for not calling you. I have no excuses why I didnt call. I know you are aggravated about your air conditioner being out and that is understandable. He didnt even know why my car was even there. Then the next day, my power steering went out and they refused to look at it and told me to take it to another dealership because nothing they worked on could have affected it. I took my vehicle to another mechanic and we found that a piece they had worked on was broken and replaced it with a drinking straw! My car is still broken.
Published: June 6, 2012
Darby of Hamshire, TX
Source: consumeraffairs.com

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