DO NOT BUY AN ACURA. I have a 5-year-old Acura with 55,000 - Garage kept. All of the so called leather is coming off the doors and has torn on the side of the drivers seat. I called Acura/Honda goodwill department and received a callback today saying it would cost $3600.00 but they will give me a discount and I can pay only $750.00. I have had Lexus, BMW, and a Nissan which were much older and never had a problem with the leather.

I purchased my MDX slightly used off dealer lot, it had about 6,000 miles. I have loved many things about the vehicle, however recently (once I had paid it off and warranty expired) my battery has died 4 times. Had alternator replaced around $700 min. Had new battery installed, but still died again. Now my navigation system says it is reconfiguring and if it isnt working in 10 minutes to take to dealer. Well, I cant afford to just run down to Acura every time there is an issue! The last time I brought it in, when I went to p/u my car wouldnt start! The side board was hanging off and remote key wouldnt work! They never offer loaner vehicles and overcharge everything. Now I have no navi. My check oil light is constantly coming on (oil is fine) and my key gets stuck in ignition!

The dealership had multiple cars available in their inventory ranging from the different models, colors, years, and new and used vehicles available. I really enjoy the upgrades that come standard in all Acura Vehicles which led me to the purchase of my new vehicle as well. Each model comes basic with navigation, leather seats, and sunroof. Overall I feel like there could be more leg room added to the back seats of the vehicles. However they are comfortable and provide a sense of security and luxury.

Leather seats, heated seats, GPS, moon roof, 6 disc player, power windows, power locks, automatic and manual 6 cylinder, rides smooth, radio sounds really good and loud. Acura is generally a good looking car and it gets a lot of compliments and its not that bad in the snow. The passenger capacity holds about the driver which is 1 and then the passenger up front is 1 then the back holds at least three people so the car holds about five people.

My family has purchased almost 10 new Acura products in the last 14 years, all new. My mother bought 2013 Acura ILX for $28k. Only has 15k miles. Has had 3 batteries! Acura says car must be driven 20 mile a week or battery dies! Offered $12k trade!

I had purchased my $55,000 Acura RL from King just a couple of years before the high-end GPS unit went belly-up. It just quit working! I took it to Kings service department and was told: You must have bumped the unit when you were putting something in the trunk. (Say Whaaat?!?) Thats customer damage and not covered by the warranty. Its going to cost you NINE HUNDRED BUCKS and take about six weeks to get a replacement from California. Please know, the unit showed NO SIGN of being bumped while I was ...putting something in the trunk but King Acura would not budge. Need I say, my RL will be remembered as my first and last foray into the sordid world of Acura.

Its high class. Not a lot of work needs to be done because of the quality of the car itself. It offers Integra which I had myself. Then you have the sort ILX and MDX. Its a lot of sporty type cars with smaller engines to save games. It has different models. For example the base model is like an normal car, maybe power windows and a standard stereo. Then you have the different packages to go along with the car. It goes like any other car that a person would buy. Basic and then upper class and then the middle affordable one. It depends what you can buy on your budget. But if you are looking for space these cars are probably not the ones you are looking for. Maybe good for two or four people. But if you are looking to have more than four, dont even think about adding another person inside.

I love this car, new or used, they are great cars to own and enjoy. The Acura TSX Navi is a great family car. It has enough room for two car seats and another person in the back. It also has spacious legroom all around and expansive trunk space with enough room to haul two strollers and an army of baby items. Excellent gas mileage and beautiful colors make the Acura the perfect car for anyone. Heated seats and mirrors are fantastic in cold weather. The car was also upgraded to a moonroof. Sirius radio was also an added bonus along with navigation. From family models to sports models, Acura cars are fun to drive and luxurious enough to satisfy the pickiest person!

On June 8, 2012, I took my car into Acura of Milford, CT for an oil change and check the AC which was not working properly. All was done or so I thought to thetune of $304.52. I brought the car home and after a few days, my grandson, who is going to school for mechanics, said my car was leaking oil. He checked it out in my garage and found that the oil drain plug was stripped and that it did not tighten properly and needed replacing. This should have been caught by the mechanics at the Acura dealership. This cars previous owner always used the dealership when anything had to be done and I have followed in her footsteps taking the car to be serviced there also. I am indeed dissatisfied and will think about taking my car for an oil change next time I need it. On top of this, I was never told the oil drain plug was stripped. If I had been told, it could have been replaced.

Well built: roomy-comfortable interior yet look small from outside. Fun to drive, very responsive. But needs premium gas. After 12 years and 132000 miles, needed new alternator/driver-visor keeps falling down, several lights on dashboard need to be replaced-electrical problems. Acura dealer cant determine whether seatbelt and airbags are good because car computer is not responding!

Car was quality. Ranges from sporty to luxury with nearly unmatched quality. Acura is a dependable brand that offers great styles. I believe it is owned by Honda and has great motors that hold up well. You still see a lot of older models still on the road which validates that Acura is quality and very dependable. I like the integration, NSX and RSX models especially for their unique style and quality. The TL model is nice as well giving you the same look almost as a Lexus but I believe the Acura models are more appealing than Lexus personally. Acuras are easier to personalize or upgrade than most other cars. Almost all brands make parts for Acura which also helps with pricing because parts are so readily available. If you are into showing cars there are endless possibilities. Normal to average, models seat anywhere from 2 to 5 people. The RSX seats 4, the integration seats 4 and the NSX seats 2.

I have a 2018 Acura RDX and its gas range display sucks. On an instance, I start from my office and it shows, I have gas range of 100 miles and after driving for less than 2 miles it shows gas left for 70 miles left. How come in driving for 2 miles I consumed gas worth of 30 miles? After driving on highway for few miles it moves up to 80 miles. How come after driving extra 5 miles I added more gas in my car? I understand it varies based on driving but how would I actually know how much gas I have in my car. It is extremely confusing and I think erroneous. Not sure how such system is considered as a better user experience by the Acura engineers. I think Acura should do a recall and fix this system for all Acura RDX owners.

The ILX is a nice small car with good electronic features. The TL, TLX and many other Acura models have very nice exterior and interior designs and it isnt too small or too big and has nice seats that arent easily damaged. The cars work very well and have great helping technology. The upgrade options are very good just a little pricey, the upgrade includes extra things for the car to make it look and perform better which adds onto an already great car. Acuras are very good for family, you can fit 5 people in it which is a good size, there is enough space to take little road trips.

I have a 2016 RDX. Great car. Drives well. Nice features. But really awful tech that reminds me almost every day that Acura has not been able to fix the multiple IT problems in over a year. Bluetooth will not connect correctly. Car will attempt to make calls (to my phone) intermittently. Goes to mute when all screens and audio become non-functional... Overall, I would choose a different brand as IT is so integral to the function of a car now, and Acura has completely failed in my case.

My Acura MDX is a really great car. It was used to us, but was a great buy and is still to this day running smooth. We take it to the dealership for maintenance. But Id change the exterior color because there are a lot of the same models that are the same color out there on the road and in parking lots. But for a 2004 car, its awesome. Even in the snow and ice! We always knew we wanted this model, we just had to wait for the right one to come along. They just hold up when taken care of. The interior craftsmanship has held up. Very safe.

Apparently someone tried to steal my 2014 Acura MDX and thus it was immobilized by the anti-theft. They stole my sunglasses and apparently tried to use a crowbar to get in the window DENTING the window frame even though the car was unlocked! Therefore, I could not start my car as it was immobilized and was told to get the other key fob that was 30 minutes away at home. I could only get to that the later in the evening after the Acura service dept was closed. So the next day, today, beginning at 8 am, after TENS of calls with Acura Roadside Assistance and then with several non-English speaking tow truck drivers, the first tow truck could not get the car into neutral so they left. Hours pass, the second truck was not the right kind to pick it up after specific instructions were relayed that it had to be the special tow truck. Hours pass, the third truck had a flat tire so ultimately could not make it but failed to call. Hours pass and the fourth tow truck arrived 3 hours later than expected and then delivered the car to the WRONG DEALERSHIP ACROSS TOWN. I was then told that the car is nowhere to be found by that dealership and that the driver had driven away with it on his truck!!! Two hours later I was told it was found and being delivered to the right Acura service. Then I was told the car was LOST and could not be located at the new dealership! One hour later, after I called the last of five tow truck drivers and the dealership and connected the dots for them, the car was found again. Moral of the story, beware of Acura Roadside Assistance promises and next time plan to spend TWELVE HOURS OF YOUR OWN TIME TO RECEIVE ACURA ROADSIDE ASSISTANCE.

The transmission broke on my Acura TLX and the cost of replacement is $8400! This car has a long history of transmissions problems and recalls. The dealer so called fixed the issue of the transmission with very minimal work under warranty then 10000 miles later, new problems came up after warranty expired and now the dealer is saying it needs complete replacement. Now I am stuck with a $8400 bill. I will never buy any Acura car again. Acura does not stand by their product or do the right thing by the customer! The top people making decisions at this organization are ruthless and have no loyalty to their customers.

I purchase an Acura RDX 2017 in Dec. 2016. There is a whining sound when I drive around 60 km/hr. This is quite annoying especially since this the average speed when driving in residential areas. No one seems to know the cause of this sound. Has anyone else experienced this annoying sound. Acura will not give me a replacement vehicle and I only have 588 km on this car.

My car is a 2016. I bought it used. It was in excellent condition. The acceleration is lacking somewhat. It has a hesitation problem. But its a nice looking SUV. Its smaller than the car I sold when I bought this. That was a Hyundai Santa Fe. The Acura has some convenient things. It has a moon roof. It doesnt use a key to start the car. Its a push button. Mine has fully adjustable front heated seats. They are leather. Id like to have cooled seat because I live in southern Arizona. Overall its a good car thats a little hard on gas, however.

The Acura RSX model was definitely a nice vehicle for me. It got me to where I needed to go. And was a nice, fast, smooth ride, but not great in cold weather at all. I loved how it had cruise control for smooth, reliable, fun ride. The stereo was nice. Almost sounded like I had a system in it but it was generally just stock. All and all the heating was nice. You could change it for passenger and back seating. There was enough space as I didnt really have anyone riding passenger. However, not enough leg room for anyone over 57 in height. So I am only satisfied, not super happy about that. Nevertheless, it is sleek... Ultimately got so many compliments while driving it by random people in public places. Was quite impressed by how many people said I looked hot in it.

The Acura I purchased was sporty and fun to drive. It had all the safety features I wanted as well as most of the options I was looking for within my budget. I had bought a sport coupe, but even with the 2 doors, the back seat had ample leg room for anyone sitting back there. I was pleasantly surprised how roomy the car was. The upgrades I got were rear spoiler, power sunroof, and leather interior. All other options I wanted were standard features with the model I chose. There is a good selection offered by Acura, however, they could diversify their cars a little more. They should offer a more affordable selection of sport coupes.

Acura RL is a reliable car, fully equipped, great horsepower, all the bells and whistles, low maintenance costs, luxuriously on the inside and beautiful on the outside.

I own a 03 TL. I purchased it used back in 2006 with less than 42,000 miles on it. About 7 months later, I had issues with car skipping gears. Took it to the dealership and was told I needed to get my PCM, 2 engine mounts, and transmission replaced. At this time, I had only 53,800+ miles. Had I not bought the extended warranty, I would have had to pay for the PCM and engine mounts to be replaced. Now fast forward the 2014, check engine light is on as well as TCS. Had various places check it out and they told me it appears to be a transmission problem/torque converter clutch solenoid issue and to have the dealer check it out. I was hoping that it wasnt that. They tell me my transmission is pretty much shot. Im like, seriously? Im just now getting over 173,300 miles and my 2nd tranny has failed? Very disappointed. Acura knew about these problems and they should be held responsible for this. People cant afford to replace things like that every 100k miles or so. That should not happen. Needless to say, I will not be owning another Acura.

Acura offers everything from sport utility vehicles, sedans and coupes. Very wide selection of quality vehicles that are reliable, stylish and dependable. There is something for everyone. Acura vehicles are very up to date and comparable to other makes of the same kind. Available upgrade options are extensive on all models, the options are designed to accommodate all drivers... With all the latest technology everyone is sure to find something to satisfy their needs. These vehicles are roomy and spacious with room to seat all passengers and the driver comfortably while also leaving ample room for cargo or other items.

Acura has SUVs, sedans and different varieties of them and they are pretty well laid out. Pound for pound it is one of the best luxury values in the market hands down, and I am overall very satisfied with my purchase. There are a lot of personalization options for the average buyer but the price points are the main issues. Since it is luxury the options are priced accordingly and if you are on a budget, can break or exceed it. The car has a gorgeous interior and is a pretty car. It is very modern with a lot of technological innovation. You have options for leather or less luxurious interiors but it is all well done and nice. The car is generally pretty roomy and comfortable. It is not a bed or your favorite chair but as far as driving from place to place it is a good seat, and certainly more comfortable than lower end brands and things like airplane seats.

2006 Acura TL - I called the Acura dealer cause all of a sudden my dashboard is cracking everywhere. I know several more having same problem. This is a defect and should be recalled. They want to charge me $2050.00. I have always took care of my car and its weird not only mine in my hometown is doing it. Also my Bluetooth wont connect. I talked to Acura corporate, they told me to take it to dealer cause my system might need updating. I did that and they just brushed me off without helping me. I am very disquieted especially with dashboard cracking everywhere when I take care of it and keep garaged.

I had the experience of buying two cars from Paragon. The prices were good and the service when Kevin was there was great. I recently had a problem with another car of which I called Acura client relation and treated so bad by Katrina. Acura instead of moving forward had moved backed. Katrina was very rude and UN-professional. She stated that since I did not buy the Acura she would have not spoken to me, but when the owner was on the same call with all of us she stated she still will not speak to me. I remembered when a family members buys a car, it doesnt matter who calls. We as customers should be treated with respect just as how they would like to be treated. Acura has declined both with service and their cars. Katrina assumes she does favor for Acura customers but in reality if Acura customer never bought cars there will be no purpose for Katrina having a job. Treat customers with respect and yes, Katrina your call is monitored, but just to let you know you are the one that was very rude and UN-professional. It’s a shame that you carry the Acura name.

I bought a 2008 MDX new and have had battery problems since the first year. It has died on us so many times that Ive bought a charger that we keep in the back to jump it since it happens so often at any place such as the airport, work, or at home. Ive taken it to Acura twice. They say it checks out fine and wouldnt replace the battery for me so I bought a new one. It did slightly better for a short time - two weeks. Then it started dying again. We always leave the dome lights off but if you dont drive it for a few days, or listen to the radio for an hour with the car not running the battery will die. Something is draining the system but the Acura service department while nice seems to be in denial of a problem that is rather common with their vehicles. The nearest dealer to us is 45 minutes away so dropping it off all the time is an inconvenience.Weve had problems with the stereo. We are on our third new head unit, and several different memory setting problems that were covered under the warranty. I was ready to get rid of it after the second year. It is my wifes first new vehicle and she wanted to keep it for at least 10 but I’m hoping to talk her into getting rid of it this next week. The MDX has a nice quiet smooth ride but everything else weve dealt with leaves me to advise you to buy a Lexus, Audi, Volvo, etc. We were going to give this MDX to my father-in-law when we got a new vehicle but I wouldnt want him to be stranded with a dead battery or deal with more issues Ive been reading about in the forums. Our MDX only has 59,000 miles.

2008 Acura MDX rear cupholder - We had an issue with the rear cup holder not opening properly. It was getting stuck. We dealt with it for several months. Finally, I decided to bring it in. They said, It looks like liquid was spilled on it, and could not be fixed, needed to be replaced. I paid for replacement parts and labor. Within a few months, it was doing the same thing. I questioned if my original one was defective and, in fact, not my fault at all. I asked if they could please fix and have the part ready so I would not have to make the trip out there again since it takes at least 2 hours for oil change. When I got there, they said, It looks like someone spilled liquid in it; we will order another one. It will be a day or two. I was frustrated because NO ONE spilled on the new one. Now I had to come back again when I specifically asked so we could avoid this.Then I find online an Acura Service Bulletin stating there are issues with this. Several people have the same problem and bring it in to have it fixed under warranty. Now I am really frustrated. When I confronted the service rep, Charlotte, she said, Well, that could be a new bulletin. No, it is 5 years old. Why did I have to find this on my own? Why did they just keep telling me, You spilled liquid? I expressed my aggravation and stated that I wanted my money back for the first one that I should not have had to pay for. She told me to call Acura. I said, Im in Acura dealership; who do I call? She said, Call California. Seriously! Then the service manager came out and said, I am not replacing this one as it is sticky, as he proceeds to show me the outside of the housing unit, which clearly has no effect on the internal mechanism. Then he began to ask me to read the bulletin.After 2 new cars from there and 8 years of loyal service to them? I spent thousands on new tires, service appointments, new parts, etc. And I am left with, Call California. I am very disappointed and I will no longer service my car there. I will no longer consider Acura for any future purchases.

As an owner of an Acura MDX I must express my sincere disappointment with the companys customer service (or lack thereof). The dealer from whom I bought my car lost its contract with Acura. (This can happen.) Acura has never contacted me to advise as to where I should take the vehicle for warranty work. The nearest Acura dealer is a 2 hour (one way) drive for me, but an certified Honda dealer is only 10 minutes away.Acura now sends me a recall notice informing me a bolt needs to be replaced. The Honda dealer tells me they can do the work, but it will be covered by Acura only with prior authorization. Acura denies authorization and will require me to undertake a 4 hour trip to effect this recall. Oh and it took Acura 4 weeks and multiple calls on my part to decide my request to deal with the Honda dealer would be denied. Never once did Acura return my call. Oh. Acura did send me a letter to wish me a Happy Anniversary in recognition of my Acura Ownership. Based upon their lack of caring, and lack of responsiveness, I would never purchase another Acura!

Upon purchasing my 2015 Acura TLX, I was not told that Acura and Apple iPhones do not play nice with each other. At the time I had an iPhone 5S and now have an iPhone 8 and neither work with my cars hands-free dialing. I have carefully entered contact names and voice tags into my speed dial list but when I speak the name John **, up comes a list of names starting with Mary **. Acura offers no fix. Quite the deal from a so-called luxury care.

Luxury car is what they call it, more like CRAPPY car! I have a 2013 RDX. Few weeks after purchasing it, it started to have break noises. 3 years later, its still an ongoing thing. They cannot find a solution to it. When I simply asked the service team what they can do to stop it, they simply said its not going to stop. I have been in and out for the same problem that never goes away! Its very frustrating and scary to think that it could be a safety concern! Client relations is also one sided! They dont listen to you because to them, its the service team thats right. Screw this company! Never gonna buy a luxury car again! You do not get your moneys worth and no peace of mind driving it!

I leased a 2014 Acura RDX. The vehicle was recalled due to a faulty airbag. The parts will take two months to come in but we dont want to drive the car due to the safety risk. Acura, via my local dealer, provided a rental car that is far below the quality of the RDX. For example, no navigation. I complained to the dealer and to Acura Customer Affairs. Policy is that they only provide a vehicle - not an equivalent vehicle. At the same time, I am still paying the full lease for a car that I cant drive. Is this fair? Very poor job on the part of Acura.

I know it’s a huge review but please read it before you make a decision to buy Acura ILX! Maybe it will help you to change your mind! Since the moment I bought a brand new Acura ILX 2020 as a pleasure car in July 2020, I have already visited Prime Acura Dealership 10 times. The main issue – is a loud clunking noise that coming from the front side of the vehicle so you can feel it in the floor when tapping the gas while cruising and also from the passenger’s side and also hesitation while driving. All these problems occurred when the mileage on the car was about 3500 miles. To solve the issues, the dealership made a decision to replace the right axel (twice) and the intermediate shaft. They unsuccessfully tried to resolve the issue with the noise two times. When I came back to the dealership with the same problem the 3rd time, they told me that the noise is actually a normal characteristic of the vehicle. When I asked them why it was considered abnormal before and now it became normal, the mechanic told me that he didn’t know this particular model very well at that point.When I tried to look for a help in the other dealerships, I had received the same answer – the noise is the normal characteristic and the car is acting as designed. When I came back to the dealership with the same problem (it was my 6th time) the mechanic with more than 20 years of experience at Acura, who did a test drive, told me that the main reason of the noise could be transmission defect and that, possibly, there is a transmission replacement required. But after couple days of working with my car, the manager of the dealership got back to me with the answer that the car is acting normal. I have a camera in my car that recording 24/7, and the moment where the mechanic mentioned the transmission defect was recorded. But when I came home and check my recordings, I found out that that particular piece is missing. I have never had any issues with my camera before! Unfortunately, nobody from the dealership was able to explain me how that happened. To my great luck, I forgot to switch my clock to winter time, and because of that I have all the videos that I thought have been deleted. I decided not to give up and made an appointment with the engineer at Prime Acura. I requested a joint test drive with him, but at the dealership they told me that this is impossible because of the COVID-19. It was weird to me, because they allowed joint test drives with the mechanics but no with the engineers.When I realized that nobody at Prime Acura wants to help me, I went to the independent licensed mechanics who confirmed that the problem exists –“ there are hesitation during acceleration and thumping noise during up shifts, problem is indicated as internal transmission or TCM programming issue”. It was exactly the same words that the mechanic at Acura said to me before they changed their minds.One day I couldn’t start my car, because the battery died (Brand new car!). I had to ask my husband to jump the car and rafter that I went to the Prime Acura right away. The mechanic performed the test and told me that the battery died because it was defective. They replaced the battery, but 3 weeks later I found out that my camera was not recording in the parking mode, although it was before the battery was replaced. The mechanics who installed the camera told me that the battery voltage falls below 12 volts and the camera stops the recording. I came back to Prime Acura to ask what battery they installed, because before the replacement there were no issues with the camera whatsoever. The answer that I received was the power capacity of the battery is small and the camera is too heavy for it. When I asked them why it never happened to my old battery they just tried to avoid to answer the question and only repeated that the battery is too small.I tried to look up the problem and found a few articles about the camera, stating that the camera can’t kill the battery. I sent those to the Prime Acura rep. I just wanted to get answers on my questions but instead I received very rude email from him where he says that he doesn’t want to continue the conversation. Bottom line, I haven’t seen worse customer service that was provided by Prime Acura. They haven’t fixed my problem, they haven’t shown any desire to help or at least sympathy and respect towards me as the client. I DO NOT RECOMMEND to buy Acura ILX! This 26k purchase only gave me a huge headache and a lot of stress, humiliation and prejudice of my customer and human rights. Acura doesn’t stand by their product or does the right thing by the customer! The actual quality doesn’t comply with stated, car warranty is nothing but a joke and the “premium class” is just a dial tone.

Almost all sensors started to give trouble and the car froze on highway. Had to get it towed to Acura Service. Apparently, it was due to a bad Alternator that stopped charging the battery and that in turn froze all electrical systems like ABS, AWD, Power Steering etc. Alternator location is poorly designed - I was told an oil leak on the Alternator was the issue. It costed me $3000. After getting it fixed, I had the sensor trouble within 3 months again! Will never buy or recommend Acura to anyone again.

I have bought an Acura ILX July last year and in January the transmission broke! February they had to replace the battery twice, in March they had to replace the starter... and today the car would not start. I have been trying to talk to Acura saying that the car is beyond repair and that I dont need a buyback, only give me car that is not a lemon... the case manager keep saying that he is trying something but cannot guarantee anything!!! So I would not recommend anyone to buy an Acura, specially ILX.

During the week of January 16-January 19, 2012, my vehicle was taken to Acura of Brooklyn on 2722 Nostrand Avenue for an oil change. While there, the service adviser informed me the rear brakes of my 2006 MDX needed to be replaced and I consented to the service. On Sunday, 1/23/12, as we were on our way back to Brooklyn from Boston, Massachusetts, my husband and I heard an unusual sound coming from the front end of the vehicle. We immediately called Acura of Brooklyn to report the problem and they advised us to go to the nearest Acura service station in Boston. When we arrived to Acura in Boston, the service department was closed. A representative from Acura of Brooklyn then advised us to bring our vehicle in the next day so that the source of the problem can be determined.As we proceeded to drive home to Brooklyn, the front end noise became progressively worse and the wheel began to shake excessively. This occurred approximately 60 miles south of Brooklyn in Connecticut. Suddenly and without warning as we were driving on the highway, our front right wheel came completely off, nuts and all. Needless to say, my 10 year old daughter, my husband and I were shaken up by this incident. We called a tow truck company and our vehicle was taken directly to our house because Acura of Brooklyn was closed. Early the next day, a service technician from Acura of Brooklyn came to our house to assess the damage and the vehicle was immediately taken to be repaired at their service station and we were given a loaner car. After the work was completed, my husband asked for a copy of the work order to see what damage had occurred and if and what parts, were replaced. It was never sent to our house or given to us. A routine follow up customer service call was received 3 days later and I explained my dissatisfaction with the way the incident was handled and the disregard and inconsiderate behavior of the Acura staff. The customer service representative assured me that the message would be relayed to the manager and someone would be contacting me soon. No one did.In March 2012, my vehicle was taken for a routine oil change and I was told that the front brakes would be in need of replacement at my next visit. Today, Friday, May 11, 2012, I took my car in to Acura of Brooklyn for a routine oil change, to replace the front brakes as instructed and also to report a knocking sound that I was hearing from the front end where the damage occurred when the left wheel had come off back in 1/2012. Not only was I told by **, the service adviser, that my front brakes no longer needed to be replaced but now my left and right wheel bearings needed to be replaced and my axles as well. Although puzzled by this new information, I immediately asked if it is impossible that the damage was done when my wheel came off on the highway. I was told no that this is due to the normal wear and tear and also because of my high mileage. The quote given for the repair was very high, even at the discounted price given by **.I asked to speak to ** manager, ** who was very hostile and inconsiderate from the beginning of our discussion. In no uncertain words, ** informed me that he was not present when the incident occurred in 1/2012 and that our near death experience was irrelevant to him. I reminded Mark that my husband, my daughter and I could have died when my husband lost control of the vehicle due to the negligence of his mechanic, who failed to tighten the nuts of the wheel. He showed total disregard and told me that if I dont want to pay the money to have the service done, I should pick up my vehicle. I was disgusted by his behavior but I told him I would call back once a decision was made.Approximately 30 minutes later, I reluctantly called ** back to inform him that since my vehicle is a necessity, the service work should be done but I will be filing a formal complaint. He informed me that this is really not worth it and he does not need the money that bad. He also told me that I should pick up my vehicle if I was not comfortable with the work that is being done. I told him that the purpose of my call is to have the work done and he cannot refuse to provide service to my vehicle. Since ** behavior was upsetting, I asked to speak to his supervisor but he informed me that ** would not be back until Monday. He then hung up the phone. This lack of consideration, disregard and poor customer service and relations is totally unacceptable and prompted my decision to file this complaint.

I have a 2010 MDX with Parchment leather seats. The leather is lighter than my last MDX (which was also Parchment leather seats) and picks up dye from clothing and requires cleaning constantly. It is also impossible to get them completely clean. Service Dept has no answer and was trying to blame me, I think its a defect and the seats should have a better quality leather so this stops happening. This is an Acura!

I have several complaints about Acura and to be more specific, both Acura of Bay Shore and Acura Company. I leased a RDX in 2015. They deceived me in every possible way. Before I went to Acura I had a lease through Nissan and I had 5 months left on that lease. Allison, the sales rep, repeatedly told me that they would pay the 5 months I had on my previous lease as part of the deal. Needless to say, they added the amount of those 5 months to the new lease. The day I sign the contract I was in a hurry and I did not want to go through the whole process and I took responsibility and I am paying for what they told me they would do.One of the selling points was, or is, that Every time you bring your vehicle for service we will wash it for you. Well give you a free car wash every time. When I brought the truck for the first service, I dropped it in the morning around 8am. I did not hear from them until I called around 3:00pm. They said it would be ready in 45 min. When I received the truck it had noticeably some drops of water and all the dirt that it came with when I drop it. So I called the service person. When I showed to him the quality of the job done, he offered to take it back to wash it. Once again, they did not deliver on their promise and deceive me again.And the most recent complaint, which is no fault of Acura of Bay Shore but Acura as a Company, is that due to the recall on the Takata airbag used on my Acura RDX, I have been trying to reach Acura to work with me. My RDX has been parked for a month now and will be until the dealership receives the parts to replace which could be 3 month or a year, according to service manager. In the meantime, they provided me with a rental, a Kia Sedona. I have tried to get a different car, something comparable to what I am paying for. It hurts to pay $475.00 a month and drive a $200.00 dollar a month truck. After one month the car rental place contracted by Acura claims that, they dont have any SUVs available. I have called the Acura Relations Department to negotiate my monthly payments, to lower or stop for the time I am not using the car. They told me they cannot do anything for me and I am to fulfill the contract by paying my monthly lease of $475.00 for something I cant use. I have not been late with any payments since I entered into this contract with Acura. I have fulfill my obligation but ACURA HAS FAIL TO PROVIDE ME WITH A SAFE CAR. I dont expect to resolve this issues in my favor at this point. I just hope that whoever is reading this THINKS TWICE before dealing with Acura Company.

I bought a new 1991 Acura Integra LS on 7 Dec. 1991. With the purchase, I received several warranties. One of the warranties included the free replacement of a 2nd muffler. I have been a loyal customer of McConnell Acura for 20+ years. I took my car in for service on 17 July and asked the advisor to check the engine because the car was difficult to start. I also asked the advisor to check the AC and muffler. The technician found faulty spark plugs and a clogged PVC hose and valve. They also wanted to retrofit my AC from R12 to R134A. The car is in good shape, so I agreed. The advisor did not mention anything about the muffler. When I picked my vehicle up and paid the invoice, I asked the advisor if there was a replacement warranty on a 2nd muffler. She stated that she had asked her management and there was a replacement warranty on the older vehicles. I called McConnell Acura on 24 July 2012 to schedule an appointment to have my muffler checked. I spoke with another advisor. She scheduled my appointment for 27 July 2012 at 10am. When I arrived on 27 July, the Acura service advisor called the Honda service advisor and based on their conversation, she told me that the muffler replacement warranty covered rust and leaks in the muffler. I gave her the key and went to the waiting area. After about 30 minutes, the advisor came and told me that I did not need a muffler. There were no leaks or rust. I asked again when I reached the counter and she confirmed that there were no rust or leaks. I asked for a printout and left.I was skeptical of McConnell Acuras determination because I felt I was being ignored and dismissed. So, the afternoon of 27 July 2012, I went to another auto shop and took pictures of my muffler that shows rust, deterioration and a hole. I am only asking McConnell Acura to honor a warranty agreement that was made almost 21 years ago when I bought the vehicle.

I bought the Acura MDX 2007 1/1/2014. The car had this battery issue that caused it to died. In the span of 5 months, four of the car battery died. Each time we replaced it with a new battery. After the fourth time we brought it up to the dealer because we have a warranty. The dealership claimed that replacing the HFL unit and the the battery cable which would total around $670. We only have drove it for around 4,000 miles and this was outrageous. The dealership would refuse to accept that the warranty would cover this. The warranty claims that this isnt cover and the dealer said that the warranty refused to pay the $670 required to fix this.After calling the warranty company for hours, they refused to fix this. After reading online for a while I notice that Im not the only one with this issue, its a common occurrence for other acura owners. A note to buyers, check your warranty! Make sure to check what they cover and what they dont. We paid around $2,400 for the warranty for 3 years and this hasnt even been a year and were having this issue. The warranty company is MPP (mechanical protection plan). Make sure youre checking what you get before you buy it! We basically spent $2,400 for nothing. Another annoying thing was when we sent the car in for repair, the dealership didnt offer us a replacement car to help us travel around while its being repair. They also didnt bother calling us back. I had to call them and ask whats going on. If you have had similar car issue and resolved this Im in need of help. Please message me!

Love my Acura RDX. Acura has great customer service and I have not had any issues with it since I bought it. Its reliable and stylish with features I love. I will definitely be buying another Acura when I decide to buy another vehicle. I love the backup camera. The technology package is amazing. I like having a built in gps. I like the driver one and driver two settings so the car is always set for my favorites when it recognizes my key. The gas mileage could be a little better though.

I bought the Acura MDX 2014 three months ago, the LED tail light does not work. I took it to the Cerritos Acura dealer for repair (2 times) and they told me the warranty is void because I have one very minor scratch at the light. DO NOT BUY THIS VEHICLE.... HONDA is trying to void your warranty and they wont admitted it is engineering problem.

My name is Paul **. I am one of the many owners of 3rd generation (2004-2008) Acura TLs who are experiencing significant cracks in the passenger side dashboard, and resulting SRS indicator lights suggesting a potentially dangerous airbag problem. Most of us have contacted dealers and Acura corporate headquarters for assistance and have uniformly been told the parts are not defective and the damage results from normal wear and tear. We know this to be a lie and believe Acura knows it also.A small number of us have received partial payment as compensation, the majority have been rudely dismissed without any offer of help. Acura steadfastly refuses to admit the parts were defective at installation and, for years, has refused to make the needed replacement or repairs. This must end. I think Acura has been successful at denying our claims because they have been too fragmented to gain public attention. It seems that in the absence of popular and media pressure, the company has been able to conceal its bad faith and behavior. Its time to expose them.I suggest creating a common website or forum where those already and yet to be affected can post their complaints and condemn Acuras dishonorable conduct. Then we can gain wider and more focused access to a larger influential audience. It may not persuade Acura to act honestly and responsibly but it certainly can influence consideration of all Honda products. Our intent would not be to further injure the companys reputation; instead we will attempt to return it to responsive customer service. Please join me in getting this started by suggesting ways to establish direct contact with one another.

I have been given the royal runaround today and all I want is to make my 2007 Acura RL safe for me and my family. I was contacted to by your customer no service, reference case number **, and the drive side and passenger airbags that need to be replaced. I was told I could get a rental car to use until parts became available and to contact Sons Acura to set this up. This was wrong or at least Sons Acura say so. So they told me to call 888-234-2138 and press opt 3 to arrange for the rental. The person at opt 3 told me to call Sons Acura, so I called them back. Sons Acura then told me that they saw where I had requested the airbags to be ordered in back in July, but they were not in. They also said that Honda of America is wrong and they are not giving rental cars to those people with airbags that can kill them. I dont want your car anymore. I dont want to die or my family to get hurt either!

Acura has various models such as Acura Integra, Acura TDX, and Acura MDX. The Acura TDX is a midsize sedan with midsize tinted windows, the Acura TDX is comparable to an crossover SUV and Acura Integra is ranked as top 37 best cars for teenagers and youth. My car has a nice bumper and strong tires. Upgrade are available, like better tires or a generally better version of the cars. It can be re-painted to another colour and the gas tank can be replaced. It can occupy as large as a family of five to a single individual. It is very spacious and airy. Has good air conditioners. Seat belts are provided for all also at the back. It is affordable and distinct.

I love Acura RDX. This model is the best performance driving car Ive ever had. I can speed the driving on any street and still feel very comfort while Im driving. The appearance and features are wonderful to use, this model has high technology advanced system to synchronized with wifi systems while youre driving and most newest systems are updated. Plus, I like the passenger capacity for this vehicle. I can take a passenger in a comfortable setting and also I can load up any packages and easy organize in so many spaces available at the back. I also like the upgrade and personalization option on this vehicle. It has a easy process setup even I can do it by myself without any professional help. Always alert me with a latest upgrade to need.

Bought a 2018 Acura TLX Aspec, and in 2 years the engine gave out at 40,000 kms. They had to replace the cylinder blocks. After replacing the cylinder blocks, then a day after electronics gave out. My car started shaking and lost steering wheel control. Almost caused me to hit someone. Called Acura that I dont feel safe driving this car. They basically said, We cant do anything. If anything happens just keep bringing it back. Girl was polite but of no help. Now I have to drive that car feeling nervous everyday that something could happen to me or others. Never buying Acura again.

I purchased a 2015 Acura TLX Oct 2015. Day 1 of picking up the car it had a rattling noise in the speaker. I reported it to John Eagle where I purchased it and brought it back for service. Since then I have brought the car back 7 times to the dealership and they have not been able to fix. They will not replace the speakers or anything in the sound system. I have the car volume on a level of 3 and it still make that noise. If I turn the volume up higher you can hear the knocking noise from outside the car. The dealership finally had an Acura District Manager come out on 7/8/15 and know they are saying that they cannot fix the problem and there is no fix for the problem. They kept saying it is indicative of the type of car. The guy I am working at Acura corporate said he will get back to me which means I have to call him 3 or more time to get a response. The dealership admits that there is an engineering problem with the TLX but there is no resolution for it. If anyone has any advice or how to remedy the issue please let me know. Very frustrated that I worked very hard to get a luxury car and realize that I got better service when I had Ford, Subaru and a Honda. This my seventh leased vehicle, 4 Hondas leased and they are going to lose a customer that has had great history. So upset with the situation.

The car vibrates at any speed. I have had it to the dealer three times due to the vibrations. All engine mounts were replaced as apparently the vibrations from the VCM (Variable Cylinder Management) are so excessive that hydraulic/electronic motor mounts had to be installed to mitigate the vibrations when the engine goes from 6 cylinders to 3. Even when the mounts were replaced there remains a distinct vibration in the steering wheel. Prior to the replacement passengers felt the vibration in their seat. Now its an annoying vibration in the steering wheel. One more time back to a dealer and if the ride doesnt improve, my only recourse seems to be the lemon law. If youre looking for a smooth driving sedan, stay far away from this thing.

Acura has lots of options, example: leather, sunroof, power windows and doors, variety, pleasing, very time consuming, aim to meet my needs and desires. The car has sleek design, fuel efficient, economical, attractive and amazing color choices. Very friendly and aimed to meet my needs as well as my desires. Also, I was able to choose if it had a sunroof or spoiler or power windows, power locks, gas mileage, two door, four door, anti-lock brakes and also many color options. But, my car has very minimal storage capacity. Glove box was on the smaller side than I prefer. The two-door model was very lax in back seat room.

I use this car mostly in the city so for its purpose it is solid. However when I do hit the highway there is no question I am secure in this vehicle. Performance: not the best off the mark but it handles well. Put some snow tires on and your good all winter. ACURA is part of the HONDA family and I am a Honda fan so I felt confident in this purchase. This car is a mid level SUV which stands up very well. It drives not as smoothly as some higher end makes but certainly delivers a quality comfortable ride. The Nav system needs work and maybe theyve fixed it since my 2014 but for now I dont get to use it. I drive off my phone instead. I cant really speak to gas consumption as I drive very little but so far, is reasonable.

I have a 2010 Acura CSX. Couple years ago, we saw some white spots on top panel and back door panel. This year I found spots become very big, and much more white spots showed. I went to dealer at Ottawa Camco Acura, and I was told there are many cars with paint issue. Acura manufacturer reduce paint thickness to save cost. Very thin layer of coat was slowly disappear. The quote to repair panels are over 1800$. I went to other body shop, and I was told repair fee is around 900$. I called Acura customer service, and I was told the paint issue is normal. I was told Acura will equally split repair cost with me. I think it is totally quality issue, and Acura should pay all cost. Acura is a prime car, and service fee is super high. I bought Acura car, because I thought Acura is a high quality car. But I am very disappointed. I think I made mistake to buy a car from Acura.

2009 Acura TSX is Junk. Interior that looked like leather is really rubber as thin as a balloon, all around the seat sides, head rest and arm rest. Falling apart at 90,000 miles and looks like the car has leprosy. Very sad for such an expensive auto. Burns oil like an old Chevy. I will never by another Acura or Honda. Compare that to my Toyota Tacoma. 12 years old, 130,000 miles, interior looks new and mechanically have never had any failure of any kind. What was I thinking to buy to Acura?

I have a 2015 Acura MDX that I purchased brand new and it has been garage kept ever since. The paint on the roof started to peel and slough off right above the front windshield between the windshield and the sunroof. I contacted the dealership that I bought the car from, and I was informed that this was a factory defect on this model and make car that they were aware of and they had extended the paint warranty. They did tell me that they would repair the defective area and this would take about 7 to 10 day. I asked for a rental or a loaner car but they said that their policy regarding extended warranties did not cover loaners or rentals. Due to this policy, I knew I would have to fork out several hundred dollar to pay for a rental car. Ok, I agreed to bring my car in to have the defect repaired and pay for my own rental. Three weeks later, when I went to drop my car off at Acura, I was informed by the service manager that there was a possibility that my windshield would break because it would have to be removed to properly fix the defective area. He did tell me that, if the windshield broke, it would be my responsibility and he recommended that in the event that this happened, I should file a claim with my insurance company. They did give me the option to have it painted without removing the windshield but that would void any further warranty on the paint job. My windshield was in good condition when I brought my car in to be painted. It had two small stars on it that had been previously repaired. The windshield did break during the repair and I was then forced to make a claim with my insurance and paid the $1000 deductible. In the end, I have had to pay my insurance deductible and the cost of a rental car for a week due to a defective paint job by Acura. I am now hoping my insurance company does not penalize me with higher rates.

I have been giving business to Acura since 2010 and I bought one TL, leased TL/RLX. You could say that I was a loyal Acura customer. Least as I had expected, Acura stole my money and screws me up. When I was leasing the 2014 RXL I signed out auto-payment via my checking account; for fear of continuing charges from my checking account. I asked my bank (Citibank) to stop the auto payment in November, 2015 and I had been sending checks every month since until I traded the 2014 RXL to 2016 RLX in May, 2016 in Acura of Westchester and as usual, the dealer pays off the remain value and I signed a new lease with Westchester Acura. So I thought, and you will think as well, that the 2014 RLX car is left behind me. Lo and behold, in July 2018, I received a letter both from Acura Financial services and collection agency charging me $1651.98. When I first called Acura Financial service, a man with British accent told me that I did not pay the last month payment (which is strange, even it were true that I did not pay the last payment, it would only be $825.99, not $1651.98). When I called them back again from my vocation on 07/31/18, Acura financial told me a totally different story -- Because Acura overcharged me 3 months (twice of $825.99), I called my bank and the bank reversed the overcharge. Now Acura wants me to pay extra money, when in fact that the dealer had already bought off the older car and I am under new lease over 2 years! Acura had overcharged me more than 3 months and only month even charged me 3 TIMES! That is stealing because by contract, I only authorized Acura to charge me once a month! Not only that Acura lying to me by saying that they had been trying to contact me during the past 2 years, which is the biggest lie in the world -- because I have never received any mail/call regarding the 2014 RLX until July, 2018 and I have been paying the monthly payment of the 2016 RLX every month. I called Westchester Acura and spoke with the General Manager who was angry as well and states that he will contact Acura Financial Services in the morning. Regardless what outcome it will be, I have lost trust and confidence towards Acura and would like to share this experience with you guys, especially the potential buyers -- stay away from Acura unless you want to be screwed up and potentially have your credit scores affected negatively and being bullied and discriminated like this! I plan to go to court if this matter is not resolved. Watch out giving business to Acura! Watch your wallet because Acura may steal from you like what they did to me!

Overall love the Acura TSX. V6 is great. Mechanically any issues have been minor, mostly electrical. But the finish isnt holding up as well as I would hope or expect from Acura. Had peeling paint issues with a prior Honda product as well (Accord).

There are sedans, that is what I have. Acura also has sports cars and SUVs. They are all similar but they each are sleek and attractive cars. They look sleek and modern. The colors are great, especially white pearl. The leather seats and wood on the dashboard are beautiful. The wheels are unique too. There are engine upgrades as well as stereo, heating/air conditioning, lighting, GPS and display upgrades. They offer satellite radio and cameras and parking sensors. Ive had some engine issues, I love the smooth ride though. The standard amount of people can fit in the vehicles. My car is roomy, no one has ever complained. There is good leg room as well. I fit 2 in the front and 3 in the back seat, even with a car seat back there.

My Acura TL 2014 model was purchased new and I never had a black vehicle but always seen black cars and they looked great. The vehicle has a V6 engine and plenty of power and the style is sleek, aerodynamic curves and it a great vehicle. The only issue I have are the tire sensors fail consistently and these are a nuisance as I have my own pressure gauge to measure the tire pressure. The vehicle rides so smoothly on various roads while steering is very comfortable and ease to control the vehicle. Overall I recommend this vehicle but my taste has changed in terms of car type. I would like to pursue a mid sized SUV in the future.

I love the size of my Acura ILX. It has the feel of a much larger car and drives and rides great. It has plenty of power which many small cars lack. I’ve had no problems with my car during the 3 years I’ve owned it.

The car is beautiful and that is my biggest attraction to it. I have the one with everything on it so its very comfortable. My only issues are 1.) Its a little bit rough to drive, you feel every little bump on the road. 2.) Acura doesnt do anything special for the owners, prior to this I had 2 Lexus and when you go to the dealership to get your car serviced you are treated like VIP. You can wait for the car in a lounge where you can have in the morning free bagels, toast or danishes along with regular or specialty coffee, if its lunch time free water, juice or soda. They have nice comfortable leather chairs, desktop computers, iPads and large screen TVs. In addition to this if its going to be longer than a couple of hours they just give you a beautiful loaner. Anything you want so you can try out all their different models.

We purchased a new Bellanova White 2015 Acura TLX in June. We noticed that there were runs and pits or dimples in the paint in several areas of the car. After contacting the dealer, they took the car in to repair the paint run. The service manager took pictures and sent them to the Regional Rep who approved repainting the runs, but since a camera could not pick up the pits, the Rep said that he would have to personally inspect the vehicle. The service manager told us that his staff would inspect the entire vehicle and he sent it out to have the runs and pits repainted. After having our car for about 2 months, the pits in the paint are still not fixed by the dealer. The regional rep, who was scheduled to personally inspect our car on Oct 20, 2015 cancelled the viewing and to our knowledge has never seen the vehicle. We have contacted the Acura corporate office and they notified us that Acura will not take any responsibility for the pitting/dimples in the paint and they dont consider it a defect. BUYER BEWARE!!! Our only option at this time is to report this matter to the State Attorney General and apply for a solution through the states Lemon Law. My wife and I have owned 8 Hondas/Acuras since the 80s including 1 new RSX and 3 new TLs/TLX. This is the most disappointing new car, or used car purchase either of us have ever experienced. As I said earlier, BUYER BEWARE!

I currently own my third Honda/Acura vehicle. It is a 2002 Acura MDX. In Aug 2012, I brought it to Kingston Honda because the transmission was acting odd. They informed me that there was a recall on the transmission. This recall requires the technician to send photos of the transmission gears to Honda Canada where they are reviewed. If there is any sign of damage the transmission is replaced. If there is no sign of damage an oil injector kit will be installed (which takes 0.1 hours or 6 minutes to install). I was disheartened to be informed that my transmission was in perfect shape and therefore would not be replaced as I knew that it was acting up. I returned to them four more times in the next ten months with concerns about the transmission not working properly only to have them tell me each time that it was fine. On the last visit (July 2013) I was told that the transmission is gone and I was recommended I go to a local transmission shop to get it rebuilt for $5500. I asked the service manager why it had not been replaced earlier when the recall was performed and he told me that he did not know. I also asked for a copy of the reply from Honda Canada stating that the photos had indicated that the transmission showed no sign of wear but he had no record of it. In my opinion, Hondas recall appears to be lip service.

One of the best cars around. Acura offers one the most comfortable, spacious, and trendy car Ive seen on the market. Its models remind me of body builders, strong and muscular. Buff appearance and very durable. It appeals to both genders with its sporty models. The mid size sedans can be compared to many luxury cars by being both spacious and appealing to the eye. An Acura can fit an average size family comfortably. I personally have driven the car holding 5 passengers with no problem or space issues. There are many options for upgrading and giving your Acura a personal touch. LED lights are my personal favorite. You can also add things like all weather floor mats and automatic car start for reasonable prices.

Acura has a few varieties but I only like a couple. I like the EX and LX models. I also like the 95 body style but it is very hard to find. It is my dream style of car. The features are good. The Sirius radio is a plus. Also the ability to see while backing up comes in handy on long nights. I love the interior because it is easy to keep clean and keep up the blue tooth connect is also a plus. The upgrades are cool. The capacity is well suited for the family of 4 that I have. The trunk space is actually bigger than it looks from the outside. It is very convenient on long trips to Texas and other places.

I am a huge fan of Acura as well as Samsung and anything about cars and electronics intrigues me. I own a TSX ACURA year of 2010, I am greatly in love with it. Acura has a nice sleek look that make it different from other cars on the road today in 2016. The best part about it that it is luxury but not too expensive, great running car and very dependable. Plus you can fit one person in your front seat and 3 in the back with enough seat belts for everyone. I like factory items on an Acura to keep it classy, however, I did spice up my TSX up with some custom wheels, black and chrome. They go great with the car and makes it look like a combination of sport and luxury. However, I have had an issue with the navigation system draining too much battery causing my battery to go dead frequently.

Acura has a lot of options depending on the size of the car that you are looking for. I would recommend that you try different ones. They also have a lot more of high tech options that are necessary in this age. Sports car SUV sedan has great stereo equipment and easy to learn how to work things. As with technology there are many options that you can gauge which ones are more important and fix those ones and personalize as to your comfort. Plus their cars are very roomy have plenty of room in the back of the car space for cargo and really good amount of leg room in front and back. Even with car seats can fit 3 in the back.

Do not think about getting this car. The new Acura redesign has a major problem with the infotainment system causing the Battery to die. There is no fix at this time. The dealer put his hands up and said I wish I could help but we do not know what to do. Acura corporate admits to the problem, has no solution, wont take the car back and wont waive lease payments until the car is fixed. (Mercedes Benz did that for me.)

I own a 2013 Acura RDX AWD tech everything about is perfect. Great power, great gas mileage, comfort and reliability. All the technology it has is endless. Anybody I’ve talked to who owns this car loves it. I look forward to getting in every time. The leather and fit and finish is as good as it gets.

I purchased Acura Care for my Acura MDX. The engine failed and it took 76 days to replace. Acura Care attempted to put a 60,000 mile engine back in my vehicle but I prevented it. They finally had the Walser Acura dealership install factory parts, but they delayed the process for two months. I am extremely dissatisfied with the level of customer service, care, and professionalism offered throughout this experience. IF I would have signed a forever discharge release, they would have made my car payment while it was in the shop. Since I would not sign, they withdrew their goodwill gesture. Acura, American Honda, Acura Care and the Walser Acura dealership left me very disappointed that a luxury automobile company would treat their customer in such a manner. If I could rate them lower than 1 star I would. I would not recommend purchasing Acura Care for your next purchase if you choose to take your chances with an Acura.

Acura provides a number of different vehicles to choose from, from sport sedans to luxury SUVs. They offer mid to high range vehicles that are tightly tuned and a blast to drive. Acura vehicles all look very sharp, with trim features youd expect to see on a luxury car. The trim lines are sleek and the headlamps make the front end look stylish. However, they dont give a lot of options to upgrade, but most features already come standard. A technology package is usually available which usually gives navigation and a few extra bells and whistles. Depending on the model, you can expect ample interior space for passengers and cargo. Some of the smaller sport sedans may sacrifice rear leg room, but this is expected in this type of model. The SUVs are spacious.

All the cars and SUVs are coming out with standard features you would expect in a luxury car. Toyota, Hyundai, Kia, Nissan, all come with all the latest protection lane control, Cruise adjust, heated steering wheel and seats, and these are for their models across the board. You would expect Acura being a luxury brand would have all these things standard in all their models. The Acura should have all the top end. Hondas have that are standard but no everything is an upgrade, Acura is becoming a dinosaur. They should be bringing out an advanced electric with everything standard at a reasonable price to capture the market. Probably my last Acura.

Acuras are very stylish both inside and out and have a great technology package that makes driving much more productive and fun. Although theres not a lot of different cars that Acura produces, there are quite a few variables that go into each car, such as options. Plus they makes a variety of cars with differing sizes. I have the TLX which is a perfect size for my needs. I rarely have any passengers in the back seat but there is plenty of leg room for them when I do. I wholeheartedly recommend Acura as a great choice in cars. I would also strongly recommend anybody purchasing an Acura get the technology package because it provides an awesome GPS and sound system. It has very intuitive controls and easy to operate.

There were many body styles, years and color selections. I preferred a more modern style. Deciding between a smaller sized car or a bigger heavy duty one was the hardest thing. They have some that are cramped feeling but then they have spacious ones, from two to six passengers depending on the model you choose. There were different features available for different models. They had a trade in options, and great payment options. And a lot of customizing options.

I am very happy with the variety of cars Acura had to offer. Lots of good choice and models to suit my buying needs. I would definitely buy another car from them in the future. You can choose the color of the paint on the exterior as well as the color of the leather that resides on the inside of the vehicle. Supremely awesome!!! They have heating, power steering, anti-lock brakes, Sirius CM, good windshield wipers, heated seats, stick shift or manual transmission. I can also fit my Wifey in the passenger seat and my 13 year old in the 2nd row as well as my 10 year old in the /he row as well as a whole bunch of luggage in the trunk.

Purchased new from Acura dealer, a 2014 MDX. At 22,000 miles noticed annoying chirping noise. After second time to dealer, they advised noise is from fuel pump and characteristic of vehicle & similar to other MDX. The loaners I have driven do not have this noise nor did mine for first 22,000 miles. I paid $50,000 for this vehicle, which is my fourth MDX. Unless Acura changes their response and fixes this noise, it will be my last. Who pays this amount of money to listen to irritating noise caused by fuel pump? Acura appears to be company driven by cost not customer relations! Where in the past I recommended to friends to consider an MDX, I now advise them of my unresolved issue. Those that ride with me ask what the noise is and wonder why I do not have dealer repair. They are dumbfounded that Acura considers this noise acceptable.

After doing a lot of research and test-driving Lexus, Mercedes, Subaru, Nissan and others, I finally bought an Acura-RDX and realized immediately after buying the car that the famous Honda Company/Acura suppressed the fact that this RDX didnt have trunk/hatch release key inside the car. Unless I go near the car with key in-hand and open the trunk door. I called Acura customer service and a guy told that Dont worry. We know that. Next year models will have the trunk release key inside the car. We cant do anything for you and he hung up. I was totally disappointed with this elusive answer. Why Honda deliberately suppressed this fact? Deceiving the customer is not good at all. I never buy any Honda car or Acura car. Though expensive, I should have bought Lexus SUV with better options than Acura RDX or MDX.

When I met my husband, he was driving an Acura TL. We used that car for a long time. It was gorgeous outside. The inside was spacious and comfortable and fit two childrens car seats comfortably. We decided we wanted more room in the trunk area because we have to take a lot of kid gear and suitcases when we travel. We got the Acura MDX. I drive it. Its an SUV, but its boxy squared off looking. Its more rounded and soft looking like a car. I have mine in a burgundy red. Inside is like a camel tan color leather seats. It has very tinted windows. The built in navigation is really nice. The navigation screen and radio screen is huge and very easy to operate. I like that I can control the radio with the buttons on the steering wheel. There is a third row that folds down. I keep it permanently folded down because we only have two kids. It is easy to fit in two car seats in the second row and would be easy to fit three. On the rare occasion that we do have the third row up it has sat three full sized adults in the third row comfortably. There is also a ton of room in the trunk. When I had to have my car serviced last month we got a loaner car. They gave us the Acura RDX. Its nice, but not quite as nice as the MDX and feels really cramped in comparison inside.

ACURA has a wide variety of models. Including sedans crossovers midsize and SUVs. It would be really hard to not find something that you like. The appearance and standard features are top notch. Very sleek luxurious look with outstanding standard features. Modern exteriors with edgy fixture. Comfortable and spacious interiors that make everyday and long distance drives a breeze. All models have pretty good upgrade possibilities. The people at ACURA make it easy to find a car or SUV that fit your lifestyle and price range. Whether its affordable luxury or top of the line luxury they have it. Passenger capacity is good. Fortunately they have different cars or SUVs for different needs. Whether its five to 7 passengers you guaranteed to find something you want. Really good quality.

I have had a great experience with my Acura. I got it for a good deal and it has been reliable for over 5 years. I did have to get a new transmission, but if you take care of this car, it will run forever. I love my car and am so thankful I had such a great first car experience. I also like the heated seats and wonderful heat and AC. The car accelerates quickly and well, too. The transmission problems are really the only problem I have really had with this vehicle. But the car is otherwise very reliable and safe to drive. I have never felt in danger or like I did not get my moneys worth.

I have a 2014 Acura MDX that I bought brand new in February 2014. Test drive was fine but after about 1,000 miles I began to notice a grinding sounds coming from the front of the vehicle that sounds tied into the transmission as the grinding changes as it shifts through the gears. I called customer service 6 times leaving messages for a rep to call. When I do get a call back I am told they will have a manager contact me which never happens. How many times should a customer call before an issue can be resolved?

The Acura Integra is a very nice car. I purchased it earlier in life and it was a blast. Highly recommended. I loved the interior and the exterior. The interior was very sleek. The knobs were also sleek and slim. All the features were good. I didnt like the power of the a/c though, but it was bearable. I upgraded it a lot; rims, tires, exhaust, engine, suspension, etc. The upgrades were very high end and it roared. I loved it. But, the whole car felt small. I could easily fit two passengers in the front but if I tried to put another two in the back it would be less spacious.

We were able to see all variations and options at the dealership. A lot to choose from as far if color, size, and body type. We were happy with the choices and the decision we made to purchase. The vehicle was state of the art without being pretentious. We are not status symbol types and just wanted a quality car at a good price. It had sporty appearance which fit our personalities. We got what we wanted without paying over our budget. We are a family of three but always have more in our party. Also, always are hauling something. There is plenty of room for all and all occasions.

Whether youre looking for a car with speed and lots of power or a family car, Acura has what you are looking for. They have any variety you could think of - minivans, compact cars, coupes, SUV. They include navigation systems, internal and outer cameras so you know you have a safe distance from others. You can personalize and add more options to your car such as style, color, extras included. They also have a lot of options for the right car for you. Whether you need lots of space or just a little, they have it all. I have 3 kids so I needed something with lots of space and I found exactly what I was looking for. Love these cars. Very stylish and safe family cars. Very minimal to no problems. Would highly recommend.

I’ve purchased a used 2005 Acura TL with 69K miles on it. At 96K miles the transmission blew out, it was a $4000 bill to rebuild the transmission. My AC compressor had to be changed. The tension pulley had to be changed. The battery dies if the car is not turned on daily or in cold winter months (I live in Houston, we don’t have severe weather). It has a new battery and the alternator is just fine, we never could establish what the battery issues were.The car will lock you out since it automatically locks, the mirrors shift while driving. The dashboard has cracks. I happily sold the car to a junkyard for $500, I just couldn’t wait to get rid of it. I maintain my cars regularly and only put less than 20 miles a day on it. I didn’t expect all these issues with less than 100k miles on it. Never getting an Acura again.

I contacted Sons Acura in Morrow, GA. My 2011 Acura TL would not start. Unsure as to what it could be, I contacted the dealership (this is my 2nd Acura TL from this dealer). The receptionist stated that at 6:03, there was no one to assist me with a service question. I then asked for someone in sales to assist. I explained that I was stranded with a 2 months old. She stated, Oh well. She didnt know what to do. I hung up and contacted the Acura dealer in Atlanta Ed Voyles. I spoke to a Jimmy **, the service manager. He asked me questions, figured that it was my battery, gave me the number to roadside assistance and called me back to make certain I was helped. He was the best. I will no longer have my Acura TL serviced at Sons Acura 7060 Jonesboro Rd Morrow, GA 30260-2905, 770-968-5252. I will be going in to formally file a complaint.

The Cars for Credit lot is a great place to go for any type of consumer. They are very easy to deal with even without much of a down payment. The design of teh car is much more stylish than past years but maintains the durability and functionality. A great brand for anyone interested in a quality automobile. You can get a lot of additional great features for customized personalization. They do everything possible to maintain quality. There is plenty of leg and head room for all the passengers to ride comfortably. A great overall ride.

Having purchased 5 new Acura from Crest Acura in Syracuse NY I expected some consideration for being a very loyal sales and SERVICE customer. When considering purchase of a sixth Acura I encountered Jim **, a very disappointing encounter. Upon having my TL (purchased new at Crest and fully serviced at Crest) looked at for trade in, I was offered far less than book value. When I questioned this, I was told by Mr. ** that he couldnt pay more for my car than he could buy one for at an auction, no consideration for a one owner fully serviced Acura from his dealership.He then challenged me to visit a competing dealership to determine if I could get a better deal. I did and I did. Upon learning that I had traded elsewhere Mr. ** spent 5 minutes running my new vehicle into the ground and telling me how unhappy I will be. What a very sad individual he is. He could have saved a very loyal customer if he had used appropriate business protocol. An example: Im sorry you arent happy Joe, what can I do to correct the problem? No he acted like a spoiled child who didnt get his way and totally ruined a good relationship.Ive been in business for 35 years and have handled a number of complaints. Ive found that attacking the complainer, defending your behavior does nothing for the business except lose a potential client, something Mr. ** easily accomplished via his negative behavior. He could have saved me had he been a professional rather than a spoiled child who doesnt belong where he is. You can be right but wrong and you can be wrong and be wrong. Whos the real loser here?

I leased a 2016 RDX in March. The first few days of driving I noticed a vibrating sound under the hood near the passenger side. I took my car back to the dealer in Santa Monica and was told it happens on these cars. Its the brake pump adjusting. The agent told me he tested other 2016 RDXs and he heard the noise. Well it continued. I took it back the following week and I drove around with a service agent and of course I could not replicate the noise. It only happens occasionally but its very irritating! I was told unless they hear it when driving the car there is nothing they can do. I had a 2104 RDx I loved, Im starting to hate this car.

I purchased a 2008 Acura TL new. The car was well maintained and garage stored. Within several years the perforated leather seats began to split. I had to have them replaced. The car was in great condition otherwise so I spent the money to replace them. A couple years later I noticed a crack on the right side of the dash. The crack grew and has expanded to multiple cracks. I have never experienced this with a car and would certainly not expect it from a brand known for quality and luxury yet when I did an internet search I discovered that it is a common problem with the Acura. Buyer beware.

My wife and I bought a Certified Pre-Owned Acura from Acura of Ocean. We should have bought a Certified Piece of ** thats what we got. We have the same issue that so many other Acura Users have with the mysteriously battery. It’s amazing the common thread and no laws have been broken or a recall issued. What does this need to be insured and licensed like mortgages through the government? Is that the only way to keep organizations honest? Acura you have a common theme here you pushing luxury pieces of junk. Dont buy Acura. You want a luxury car? Buy a Mercedes. Buy Toyota. You will enjoy more luxury.

Acura RL is very reliable and comfortable. Great performance and great car for a long trip. Have 155k miles on it with no serious problems. The SH-AWD with torque vectoring make it ultra stable on snowy roads.

I have just recently purchased a new 2016 MDX and currently have 3100 miles on the vehicle. I have some major concerns in which I am very worried about. I just went to the local supermarket for a few minutes went back to my car and tried to start it up. The transmission seemed to be locked into place the brake was very hard and the car would not start. I tried to start the vehicle up three times and it would not move. Eventually I called my husband and he came down, got into the vehicle and it started. Yet when I reached my home the event started again. Also the transmission seems to be jolting as if it is going in and out of gear. Another concern is that when it is cold sometimes when I turn the wheel to the left, it is as if there is not enough fluid where it is very rough. I had a CRV before this vehicle with 90 000 miles and I never had an ounce of a problem. Yet I have owned Mercedes vehicles and Audis and I thought they were problems. I hope this MDX does not top the German cars.

Acura RL has great reliability and is beautifully done inside and out. Keeps its resale value, can be suited for female or male drivers and very low maintenance.

I leased a 2016 Acura TLX V6 AWD approximately two years ago, I finally traded it in recently: I attempted to address several issues that were not rectified to my satisfaction: 1. Transmission shifting issues, abrupt shifts and downshifts as if you are being rear ended. Dealer supposedly updated software, issue remained unresolved. 2. iPhone Bluetooth issues with new iPhone. Contacts do not populate, had issue for four months and was never resolved, they blamed Apple for the issues. 3. Brake rotors warped after close to a year and leads that 13k miles, they blamed my driving, had to pay to get them resurfaced. 4. Brake calipers rusted, cosmetically unappealing, I was told it does not affect performance even though they look horrible through the big alloy wheels.

2012 Acura TSX Power Steering System - On Thursday, I was driving back to work from my lunch break when suddenly as I was coming around a turn my steering wheel locked up and I immediately went into panic mode and could barely drive my car. I immediately tried to pull over and the Check Power Steering system light came on. I turned my car off and then back on and drove 500 feet back to work since the light went off. After work, I drove to the gym about 5 miles away and as I was driving again, it locked again. I brought it over to the Meineke next to the gym and had him keep it overnight to look at it in the morning. After he inspected it the next day and drove it, he said there was nothing wrong wear and tear wise on the car that he could see and to bring it to Acura. I brought it over the Acura in East Brunswick and told them my safety concern and did not want to drive this vehicle that clearly has something wrong with it that is out of my control. 3 hours later, I get a call saying that my power system steering wire went and I need a whole new system for around 1200. My car is 4 years old with 60,000 miles on it. After speaking with him and getting a price he told me that they would give me a rental car for free and that at any second the power steering system could go while I was driving. This is obviously a huge safety concern, there was no warning whatsoever and I was driving while my steering wheel locked up on me in a very busy area. I talked to numerous mechanics that said that that should not be happening whatsoever to a newer car with that amount of miles on it and it must be some type of defect. I decided to file a case with Acura because I do not feel like I am liable for this defect in their car. BTW I am still leasing and my warranty was up at 50,000 miles. When I went to Acura later that day to pick up my things and receive my rental car, they refused to give me one. I asked to speak with the manager and he said he needed to confirm with corporate Acura who I filed a case with to see if they will give me a rental. Well the next day they called and said that Acura said I did not deserve a rental car since I do not get my service done there. So I called corporate Acura and they were closed and called back the dealership and asked who they spoke to and the rep said that the manager had a personal number. I have not been to work in three days, was told I would know something yesterday, but the manager was off yesterday and now I am told tomorrow a case manager will come look at my car. This is unbelievable. I am refused a rental car after paying my monthly payment for this car for the past 4 years, I was driving an UNSAFE car that has some type of defect, and I am getting false information from the dealership and treated poorly and when I went to the dealership yesterday to get my EZ pass out of the car, it was unlocked and no one even looked twice at me that I could have been just going into to some random persons car. I am looking into an attorney if they do not cover this in full.

My Acura is a 2012. It started as a lease but I liked it so much I kept it. I have 87000 miles on it and have never needed breaks. There is no rust on the car anywhere. I bought the insurance in case anything went wrong... It appears I wasted my money.

I drive a lot. My salesperson knew this and I have purchase 5 cars from the same dealership in the past 4 years. I have always either purchased Hondas or Acuras. All from Wier Canyon Honda and Acura, Yorba Linda, CA. I purchased very recently a 2014 Acura MDX. My salesperson failed to let me know that the vehicle does not have a spare tire. I could not believe it when I found out. A tire inflator kit in the back of the vehicle will not help me if I have a blowout out on the 5 freeway between LA and Stockton. I will never purchase another Acura ever!!! The dealership told me they would only charge me $450.00 a spare tire kit instead of the normal $650.00 they normally charge. Really after 5 cars from Acura. I dont think so!!

Acura offers affordable luxury models in sedans and crossovers. The TL, the RDX are some of the more popular models they offer. I bought the TSX, which isnt as popular but handles well, came with the standard Acura warranty, spacious interior, and climate control seating. The appearance is sporty. Something that would turn heads on a crowded street. The exterior is smoke grey with a black leather interior. Very impressive. The features are top notch, blue tooth link to cell phone, climate control seating, back up camera, etc. My car seats up to 5 adults comfortably. Some of the other models, in particular the RDX and some Sport Utility models can seat up to 8 adults comfortably.

I have 2013 Acura MDX. It was good and smooth when the mileage was about 40000-50000 but after the mileage went higher the transmission got problem, it will shake every time I tried to be from 45-50 mile per hour.