Audi offered all kinds of models, although not the specific color I wanted but it was still okay. I was hoping to have a dark red car but they did not have it. I was still very pleased. The interior design was absolutely gorgeous and made the purchase worthwhile. I was very satisfied with the upgrade options and decided to do all the personal options that were available. However, I wish there could be somewhat more room in the car. But other than that its fine.

I leased a brand new car from Audi Queensway in Ontario in February 2015 because I thought Audis were awesome cars and naturally assumed the service levels would be too. After I purchased the car I found it to be noisy as if it was not sealed properly and took it back to Queensway. They looked at it several times and advised me that what Audis sounded like. I had a 20k Dodge that sounded much better. After a few more months, I was still unhappy and then took my Audi to Oakville on 03 September. I booked it in a week in advance and explained the problem. After a service person drove the car, he told me he suspected that the tire was causing this.After waiting the entire day, I called Audi to find out whats happening and was told that the tire needs replacing at my cost as its wear and tear. I explained to them ad nauseam that this was a new car and I reported this problem from the time I got this car. They werent interested nor helpful. They suggested I take it back to Queensway as its preowned. I then had to convince them that the car was bought brand new as they assumed its pre-owned. I also mentioned to them that I had purchased every possible warranty and insurance so that I do not have to have any issues.Audi Oakville was adamant that Queensway should sort out the issue. I explained that I bought an Audi and warranty and any dealer should be able to sort out the issue. After speaking ad nauseam to the service manager and admin person, no help was offered other than this is my fault and if I wanted the problem resolved, I should pay for a new tire. I was asked to pick up my vehicle (with the fault not rectified and bring it back another time). I explained that I needed my car for work and that I had taken the day off to get this service done. My wife took time off work and drove me to Audi to drop the car off. Now I also needed to get life to fetch my car. I was also given a lecture by the service manager about how my driving may have caused this issue. After explaining to him again its a new car, I discontinued my call due to his condescending nature. No loan car or hired vehicle was offered to me.I then called Audi head office to explain my dilemma. The first service person after listening to my issue then told me it will be sorted out the next business day. I told her I do not have a vehicle. She told me it was the end of her shift and could not help further. Apparently because she took the call, she could not get anyone else to assist. At 4 pm, she advised that she will arrange with Oakville to provide a hired car. We called back many times and this was not done. After many more calls to her, she had the audacity to hang up on my wife. She also advised no supervisors were available. After many more calls, another assistant directed us to a supervisor who was available named Sunny. Sunny was helpful and we then explained the entire story to him. HE advised that his boss is aware of the problem and at 6 pm last night advised that she will call me this morning.I called 4-5 times this morning and she did not answer. At 12:50 when I called again Audi head office was closed. Yes, now head office is closed and Audi Oakville who I called said my car is ready to pick up with the problem unresolved. I must pay 1500 Cad to have my wheel alignment checked and done and also pay for a new tire which they cannot do anytime soon. So here I am. Audi will not arrange for me to be fetched. I will take a taxi to fetch my car as my son starts school next week and I was asked to drive my car away from the dealership without a fault being repaired.I will advise my insurance company as I assume Audi will assume liability if anything happens due to the related problem. The service manager at Audi Queensway was helpful and has offered to look into the matter sometime next week. I was also advised that certain tires provided by Audi wears differently and this may be the issue. This was communicated by Audi Queensway and Audi Oakville. Imagine that a brand new car with less than 18000 km and I may have tires that wear easily.I spoke to my salesman who sold me the car and apparently I dont have much recourse in terms of returning my car. Ive owned Fords, BMWs, Volvos, VW etc. in the past and Ive never encountered such pathetic service. Never was I constantly given excuses of what cannot be done but rather how can they help me. I regret this purchase and wish I could cancel this transaction without financial consequence but assume now that my monies have been paid and my warranties are paid I am stuck with this vehicle. I will get rid of this car as soon as I can and will certainly go with another brand.

I purchased a brand new Q5 in 2011, put down a nice $50,000, expected a drive that will perform as a luxury car and last as so BUT... The car consume oil like crazy, from day one I have to add oil on a weekly basis. Audi tested the car and said it’s normal. Yet I have 4 other cars some are even older than my Q5 but none of them need any oil in between services. After 109,000 miles the car needs 1.8 quarts of oil each 1000 miles - DO you know any car that performs as such? I dont. Luxury car that lasts 100,000 miles? Think carefully BEFORE you buy AUDI!!!

The Audi has a lot of different models and they range from the more affordable A3, to the luxury R8. Theres something for everyone whether they need a sedan, SUV, or sports car. The smallest sedan (A3) still comfortably fits five people and the luxury sedans are very spacious and the SUVs even more. The R8 is pretty spacious even for it being a sports car. Audis also have a very sleek and beautiful design. Lights can make or break a car, and Audi lights are very nice. The shape of the car is very recognizable and distinct. They have a lot of different upgrades to choose from too. You can personalize the color of the exterior and interior, upgrade your radio, camera, GPS, etc.

2013 Audi Q7 center console delaminating. Buyer beware! The silver console surrounding the shifter is bubbling at various locations. Car always garaged yet Audi contests it was caused by outside influences which it was not and refuses to cover it under the manufacturers warranty. After going through this, I wouldnt recommend Audi to anyone if they wont standby their product and uphold their warranty. As for me, this will be my last Audi. Never again.

Our family purchased a 2011 Audi A5 with 2.0 T engine. The Timing Chain (Tensioner) failed at 70,000 m. The engine head and pistons (predictably) are wrecked. The car was maintained according to the Audi schedule with the Dealer from whom we purchased the car. All the records are verified by the dealer. The standard warranty is 50,000 m. This engine/car has the Oil Consumption problem that precipitated the Class Action Suit. So, the car was used as designed, maintained as designed, - and it FAILED as designed! The failure is due to lack of lubrication of the Timing tensioner/chain. Something absolutely beyond the consumers control (beyond filling the engine as specified).4/5/15: The car is at the Dealership in Austin Texas - the Dealership says they have talked to Audi and both are trying to escape the manufacturers responsibility to fix the problem. It seems that the only (implied warranty) service to the customer that Audi will deliver is when threatened by a lawsuit (class action suit as prev).In summary: The engine was maintained as required; the car was used as designed; the consumer fulfilled all their responsibilities; the engine (built by a prior-respected engineering company) failed - beyond all control of the consumer within a small portion of the design life of the engine. How is it not Audis responsibility? Get decent Audi! Before another Class action suit gets kicked off.

These vehicles tend to be extremely visually pleasing, stylish and sleek. These are usually futuristic looking and quite stunning to see. And these vehicles tend to be quite accommodating to multiple passengers with the exception of the spot models. They usually have great leg and head room. Great size for families or large people. And there is a fair amount of variety and selection. I do feel they are highly overpriced when it comes to maintaining the vehicle. They can be reliable but when they break parts can cost more than the vehicle itself. Custom wheels, custom sound systems, custom paint and custom interior options. Also custom accessory packages. These custom features tend to increase the price dramatically.

My Q7 went to service dept to replace battery and had no other issues. After vehicle returned to me, I advised service writer that control knob now not working? He requested bring Q7 back next day because of lateness. I agreed and did just that. The service writer assisted by I would imagine a more experienced writer explained sorry but not Audi fault and gave a estimate of about 1K $ to repair. I then replied that I had no control knob issue before yesterday AM when I dropped my Q7 off. I was so disappointed with the (not my problem) response. I been a BMW owner for years and have never witnessed service issues even remotely like this. Not a happy camper!! Still in shock.

Audi having very good models and variety is big! Got mine about three years ago and Im ready to get another one soon! On this time Im planning to get different color and model! Features are really good! Absolutely love them! Having Bluetooth, GPRS, and other cool features what I really love! If you want to ride a round really cool car then get Audi. I havent upgrade my car yet but Im really planning to because I have been visiting their website and there is bunch of stuff what I really really like! The car is also very big and very nice! Fits everybody and everyone really nicely in it! I having a big family and Im very satisfied! So its highly recommend!

My Audi A4 was well designed/attractive. It has a nice handling, smooth ride and black on black with black tinted windows. It also had a great black leather interior to match the slickness Of the black exterior. It is definitely a nice car and one of my absolute faves because it was very stylish, fresh, sleek and cool. It almost reminded me of a Batmobile because it was so nicely designed and had a lovely exterior. It was in the luxury world but not as expensive as a Benz or BMW. I loved the Audi A4 but wish it had more tech features. Also, it needed lots of repairs and had recalled items which was very annoying. So when it started to break down I was ready to get rid of it instead of pouring money into repairs.

Getting an A4 was a dream come true. Got the sport package and the quattro which were standard in the car I looked at. You could go with less but why would you? You look at this car and you know this is a great vehicle. Looks good and comfortable yet performs like a true performance car. The dealer will help you add any little feature you want. I want satellite radio which was not in the car I looked at. Also, they immediately got me a radio in the car I wanted. Was very impressed with the passenger capacity. I am a tall guy so plenty of leg room in the back seat. Also love the seat memory function. When you get in it adjusts to your weight. Heated seats are also a great add benefit as well.

In winter 2016 I have bought brand new 2017 Audi A4 Premium Plus for 47k. It was this new version with cool digital gauges and new technology. It was rather exciting. I was thinking at the time that this small luxury sedan was worth the money. Then in December 2020, I got the message that my car doesnt support any more Google maps and from December 31 will stop working. Really after 3 years my car is obsolete and exciting feature that I have chose this car for is no longer available. I have contacted dealerships right away to see if I can upgrade my car, but answer was no, and I should probably get a new or newer Audi in order to have that ability. So 4 years after I cough up 47k for this Audi and planning to keep it in the family for longer, this car lost one of features that was their top selling point. I had a numbers of Audi cars so far in my life A4, A6, Q5 and Q7. I can tell you one thing. I will never ever again buy a Audi. It is like throwing away you money for something that will be obsolete in 3-4 years. Really sad from company that I had a the time on top for my vehicle needs.

I initially bought an Audi because of their quality and excellent engineering. However, I dont believe I will ever purchase another automobile from this manufacturer again. At 60000 miles my MMI system experienced a complete failure. The Navigation display would not come up, the radio wouldnt work, the navigation system completely failed. I took the car to the dealer here in Denver and was told the 5F MMI component would have to be replaced. Cost of the part $2200, $400 for labor. To say the least this is outrageous. Needless to say I am done with Audi, they are obviously not the reliable luxury cars I thought they were. Save your money! Dont patronize.

I have an 09 Audi S5 (115K miles) and am absolutely pissed at my owning experience. I, like all other defective FSI engines built during this time, have been experiencing major issues ALL related to carbon build-up. The car has been in the shop 5 times in the last two years because of carbon buildup related issues and has cost me thousands of dollars. Audi refuses to give me a good answer on why my car does not fall under the extended emissions warranty (that they have issued for other VINs with the same problem) and cover all costs related to carbon cleaning for up to 10 years/120K.Audi has no interest in keeping their most core customer base of S owners happy and does not care about keeping their loyalty. The bifurcation of the dealerships, Audi America, and Audi AG has made this even more of a headache. The dealership says they cant do anything until Audi tells them they can, even though they state it is the same problem in my car that is inherent in the cars they have issued an extended warranty. Audi Direct cant tell me anything technical on why my car does not fall under the extended warranty umbrella other than looking at a list of VINs and saying they cant do anything. NO ONE can give me a good explanation.It seems Audi has no interest in actually doing what is RIGHT, no matter the evidence presented to them and owners have no recourse. Its obvious Audi does not give a damn about their customer base once a car is sold. Sadly it seems most class action lawsuits with these problems also exclude S5s. This is mainly because there just werent enough sold for them to care to issue warranties or adjustments while there were many more As & Qs sold with the same problem that they HAD to do something about or risk legal action from a large group of owners. I just want an engineer to tell me how my engine issues are different than the other FSI engines with the same problems. HOW?! What will it take for Audi to DO WHAT IS RIGHT and make us S5 owners whole? ?

Audi Sedan A4 comes in a variety of colors including black, gray, white, and many more. Good fuel mileage and has a nice kick to it. Very comfortable as well. It has four doors surrounding the car, two mirrors with great rear view. Very sleek and aerodynamic showing the great amount of time to make it. Trunk is a hatch. You can get leather seats and customize the cabin to have various options such as extra features in the entertainment system. You can have four to five people inside. It is kind of a tight squeeze due to the low surface area but there is a lot of room for your feet and it had huge area in the back for storage as it does in the main passenger area.

Purchased 2009 Audi from Jack Daniels Audi in Upper Saddle Rive NJ about 2 years ago. Disrespect and deception seem to be the norm at this dealer, and I was soon to find out with Audi USA also. The car broke down within the first weeks of ownership. I was on my way to IL from NJ when it just died in PA. I called the dealer and they were no help saying call Audi USA. I informed the dealer I need a rental car to get home for work. Long story short, it took NJ consumer affairs action to get reimbursed. The car was eventually picked up, at my expense, and driven to IL. The car burned oil at a rate of 1 qt per 750 miles. Sometimes more. I informed the Audi dealer, they stated all Audis burn oil. It was unimaginable, this is how the car was designed. I was finally told by the dealer that a oil fix was available, and after 3 attempts, they said it was done. On attempt 4 I was told drive 100 miles and bring it back, didnt make 100 miles, and broke down on the side of the road. I was told the timing chain was no good and needed replacement, then I dont hear from the dealer for weeks. Dealer called 2 weeks later, saying rings, pistons and values need replacement, FOR EXCESSIVE OIL CONSUMPTION! 2 more weeks and I get a call from Audi USA that they WILL NOT ship the car to me in California. The car is in IL, ruined my familys vacation, and now its stuck there. Audi has even now backed out of their offer to make a deal on a new Audi even though I will NEVER buy another Audi. The car is junk, bad dealers, and horrible customer service.

We have bought many new VW and Audi cars over the last 45 years and they have been great value and extremely reliable. We recently owned an Audi TTS convertible and an Audi SQ5 and they were great cars. We have ordered a new VW Touareg and look forward to collecting it. VW and Audi have given us faultless service for over 45 years. We highly recommend them and their cars.

I leased an A3 clean diesel from Audi Coral Springs in April of 2013 with the intention to buy if the car performed as well as the salesperson assured me it would. I was looking for a high performing car with significantly reduced emissions. I considered the Audi diesel, hybrids and electric cars. I chose a model that would no longer be available in the US (A3 clean diesel hatchback). There were only a handful available in the country and one of them was at Audi Coral Springs. Because I was set on this car and there were so few, I had no bargaining power and paid an enormous premium for the car. The leasing process itself was torture. The dealership had one printer and it wasnt working so the entire transaction took more than 4 hours.When the diesel emission fraud became public, I contacted the dealership and Audi USA. I was told over and over that the emission fraud was no big deal and that Audi owed me nothing. Basically I was told that Audi is handling this and that no one in the company could deal with my complaint. Audi has decided kill its brand and ensure that its customers go elsewhere.As for Audi Coral Springs... the personnel at the dealership were down right rude. I returned the car at the end of the lease only to be told that I had to sign a document that if anything happened to the car while in the hands of the dealer (the only place I could return it), I would be legally responsible for the damage. The document stated that I was required to maintain auto insurance on the vehicle until it was in the hands of the manufacturer which would take weeks to months. Ripped off a third time by Audi Coral Springs. I asked how I would know when to release the insurance and I was told not to worry about it. Needless to say, given Audis horrible, horrible customer service and casual attitude about defrauding the public, I will never drive an Audi again. I now have a Lexus hybrid and the experiences could not have been more different. One star for this dealership is really one too many.

Audi has many different options. The standard vehicle is well equipped and seems like it is the upgraded vehicle. I like that there is a backup camera and touchscreen. I like that the sedans are still sporty and have a sleek look to them, but still functional. Also, the vehicle is very roomy and I can easily fit my two car seats in the back without overcrowding the kids. There is plenty of room in the trunk and room to stretch. Their vehicles are very user friendly.

Hello everyone, today to June 28 and I went to the Audi dealer Lynbrook New York. I have Q7 2014, its now 17,000 miles and I need a new Break and after the service they broke my right hand mirror. So guys if youre going to Lynbrook Audi dealer, careful.

Audi has plenty of models and always are available to choose and purchase. The sellers are always nice with you and show you the best deal. Cars always have an appearance of a luxury car in both sides, outside and inside. It also provide the best comfort while driving, make it pretty excited to drive my car and drive with friends and it also provide the best technology for a trip. I have taken my car to install some features in the back of my car, including the exhaust pipe, I have also changed the steel wheels to make it look more pretty and luxury. The passenger capacity on my car is also acceptable. It always have been comfortable for my passengers or family when we have a trip. Its the best deal.

On May 19th, 2012 I bought a 97 Audi wagon from Ppm Automobile for $1200 and on July 8th, 2012 my car broke down. I got the car towed to a nearest shop where the mechanic told me my transmission was shot. I explained to the mechanic I only had the car for one month then he advised me to get in contact with the person I brought the car from to let him know that the car’s transmission was no good from the start since I only had it for 30 days. I really need justice in this matter. I have called Ppm for nine days and l still got no help on reimbursement of the $696 that I had to pay for transmission replacement. I need help in getting a refund from that company.

I drive private for 10 years a Audi a4, now I will build a stretch Limousine from the Audi a4. Course it is one of the best cars I ever had... So I hope I can find a Limousine builder who can a a4 into a 8+1 persons Limousine for the European market.

We bought a CPO 2011 Q5 from a dealer in Chicago. As we were driving it home to Ohio, I noticed that one headlight was brighter than the other. Long story short, it turns out that it had been in an accident. The dealer refused to let us return it, or have it fixed at their cost. My dream car turned into my worst nightmare. Audi customer service is by far and away the worst I have ever dealt with. On top of that my car guzzles oil (about a quart every 300 miles or so), and Im still living the nightmare of trying to have it fixed under the pending lawsuit against Audi. I would NEVER buy another Audi again.

Audi offers a variety of models. My favorite is the A4. Its a nice size sedan that is fully loaded. I am a small woman and Im able to handle this car perfectly. It has leather and heated seats, sunroof, navigation, and nice size trunk. Its roomy too! It sits five comfortably, and luggage can fit nicely in the back seats. Its nice to drive and absolutely worth every single penny. The resale value is amazing as well. I am really satisfied with the factory version of this car. Id love to change nothing about it. Its just perfect. I love this car and would recommend this over and over again.

Audi car models somewhat look the same but I am okay with that and would maybe recommend it to someone. The driving is good but the verity is lacking a little bit. I do not think that there is actually a way to customize the car. I just drive it because I have to. The car is small and usually only holds about 3 people but we can all squeeze together. It is kinda nice but I wish it had more space to move around and carry people around with it. I like bigger cars but my spouse wanted this brand of car. I would probably choose a different dealer next time and get a car that is bigger.

First I purchased a pre-owned vehicle 2015 Audi A3 motor 1.8. I custom made a few thing. Wanted to make a big purchase my dream car the luxury car that I wanted, on 3/31/18. Now after one year and 8 months my engine literally broke in pieces, I was driving and my car was not heating up but I noticed that it was losing power while I was driving. I worked in a dealership so I have a lot of knowledge about cars. I got out and I see pieces of the engine everywhere. I was 3 away from home. Call the dealership. They tell me that is no warranty. My car has only 38,000 miles. Im still making payments. When I purchase they said my power train is cover until 50,000. I call Audi 1800 number. Also tell me is not cover. So I had to paid $450 dollars of towing the car back home. Now they said for me to tow the car to South Audi in Orlando which is $150.00 more plus for me to paid $190 diagnostic and I call warranty they said contact the dealer. Im so disappointed, I really thought I was buying a durable car. Im a person that take care the vehicle. I have all my maintenance up to date. Always check the fluid. How can they not help me with nothing. So Im paying a vehicle that is sitting in my garage. Be careful what you buying. Im sure this engine had factory defects. So disappointed.

Very long story but in summary, 2012 Audi Q5 has faulty timing chain tensioner (known issue) which causes catastrophic engine failure costing over $10,000.00 to fix. Audi dealership has been great trying to help but are obviously hindered by Audi America in assisting. Audi consumer affairs department literally chuckled when my wife was explaining the situation and said things could always be worse and would should be thankful that they are helping at all. When we requested that the case be escalated, we were told we were at the highest level already and nothing else could be done. A real shame, we have two VW/Audi cars currently and have had many in our families over the years. If this is the end all be all decision in this matter... These will certainly be the last 2 VW products we will ever own. Very disappointing... The Q5 has been my wifes favorite car and my GTI has been my favorite... Could be the end of our loyalty to the brand.

I have a new 2015 A3 Cabriolet and the top leaks every time it rains. Audi dealer is unable to duplicate so they are telling me Im out of luck. Sick of this car and Audi not wanting to own up and figure out a solution. Paid a ton of money and wish I would kept my 10 year old Chrysler. I will never buy another Audi. EXTREMELY DISAPPOINTED.

Has to be one of the worse car manufacturers on the planet. Bought a 2010 Q5 from an Audi dealer. Dealers claim they inspect the vehicle. Have had it now for a year and a half. Put 7k miles on it. I have already spent around $5k in repairs and it is in the shop again with the dealer saying the engine needs replaced for another $11k. I now have to spend another $5k to pay it off and not have a car. Engine currently has less that 70k on it. I will never purchase another Audi/VW product in my life.

Ive been purchasing Audi vehicles for the last fifteen years; primarily A6 Supercharged vehicles. Last March, I traded-in my 2016 A6 Prestige Supercharged for the 2021 A6 Prestige 55. From day one there have been issues. There has been nonstop rattling from the dash. The trunk opens without touching the button on the remote or truck latch door. Other times, when pressing the button on the trunk handle, the trunk wont open at all. I would have to take the key fob out of my pocket and press the button in order for the trunk door to open. That defeats the purpose of having the trunk door button on the trunk. This is another flaw of all 2019 and newer models. Numerous times when closing the trunk, we walk away and the trunk opens again without us touching anything!Same with the doors. Numerous times, we are unable to open the doors by placing our hand behind the door handle when the key fob is in our pocket. We have to take the key fob out of our pocket for the door handle to work. The dash rattle has been addressed numerous times, but never fixed. Its a horrible design flaw. No matter what the dealership attempts, it wont fix the poor design flaw. The bottom screen went out three times since purchasing the vehicle. The first time within two weeks of the purchase. Stay away from Audi vehicles from 2019 to current. Too many design flaws.

UPDATED 1/12/2021: I bought a brand new Q7 from Audi 3 yr ago with 5 miles on it. At least 2 of those yrs my truck would say down 1 quart of oil at least every couple months and I would always take it in to Audi then it started being monthly. It would read down 1 qt of oil and I still would take it in thinking that this was normal :(. So now my Q7 dash saying down 1 quart of oil. It’s been 3weeks and when I took it in to Audi I demanded to know why is this happening :(. I was informed that I need my engine to be rebuilt which will cost $19,000 and that my warranty just expired a few months ago @50,000. I complained BIG TIME then Audi said they will pay 75% but I’m responsible for $4980 which I still feel is crazy. How do I go from $89,000 new truck to a piece of junk in 3 years. I HATE I choose Audi to invest my money with cuz this was a waste. :(ORIGINAL REVIEW: I save my hard earn money for 5 years to be able to put a down payment on my Dream 2017 Audi Q7... I was so excited. I dotted all my is and crossed all my t’s just to end up with a Lemon. :( I did research on my Audi truck before purchasing it and when the time came as a single mother I was so excited to finally for the 1st time purchase me a brand new truck with only 3 miles on it... This new Truck quickly went from Dream truck to nightmare truck. :( About a month after I bought my new truck I was hearing a squeak from my breaks. I immediately called the dealership and they told me that was Audi new braking system and with a lil more wear & tear on my truck it would go away. But it never did. :( 3 months later I took my truck to Audi dealership because the squeak From my breaks got louder to the point when I leave for work @5 am my Neighbors could hear me which was so embarrassing as a 1st time new proud car owner... (I’ve had 5 used vehicles in my life all which were a piece of crap always need’n work... I thought my dream Audi truck would be different.)So when I took my truck to Audi they acknowledged that they can hear what Im hearing But at this time there’s nothing that could be done because their system is not showing nothing mechanical is wrong with my truck. So I’m like, You hear this loud ** noise But youre gonna stand here in my face and tell me nothing can be done at this time to keep putting wear and tear on my new Q7 and it will go away? And Audi was like YES.On another occasions I called and complain that the noise is even louder and someone in the service department told me the next time I drive my 2017 Audi Q7 put some speed behind driving then hit breaks real hard and that should fix the problem. Uhhh, I said, that don’t seem safe. I was pissed and felt like I had been had by this premiums upscale car company. So I call corporate and again to my surprise They ask me, What did the dealership say when you took it in? And in so many words the lady says, We can’t do nothing about your truck unless the dealership says it’s a problem. I couldnt believe my ears. I was so hurt. I felt like I was dealing with a slick talking used car salesman.So my complaints and taking my trucks back to different Audis hoping to get this problem fix went on till right now as I write this complaint. And I have yet to still get anyone at Audi to do anything to fix my problem. Its like I NEVER had a brand new vehicle because from the beginning It was a problem... My prayer is that someone learn from my mistake in putting your trust in where I bought my brand new 2017 Audi Q7 and where I’ve communicate with them about this noise on numerous occasions. Audi Financial located 2490 Skokie Valley Rd Highland Pk, IL 60035. I’ve also complained and Have taking my Truck on a few occasions to Audi Orland Pk 8021 159tg St Tinely Pk, Il 60477.As a single mother you hear all the time about how salesmen and dealerships take advantage of women and I do feel like that’s whats happening to me. When I’ve spoken to my Pastor, friends or co-workers about this issue Im having with my truck everyone is shock that Audi is treating me and my truck situation like they Have over this year. My Pastor told me, It’s not that something went wrong with your vehicle. That’s the big thing. It’s how youre being treated about the whole thing... with no respect or not standing behind Audi name. I will continue to write letters & complain about Audi till someone Listens and helps me... Thank you for your time.

Audi5000 runs smooth, the dealership sealed and were all very professional and never bothered you while looking. The salesman was very helpful and the finance manager was extremely pleasant to deal with as well and he as well did not hound the customers. The car has touchscreen navigation system, wifi connection and also the convertible top makes for an amazing driving event experience. Audi offers its buyers a variety of options for personalizing and upgrading their vehicle, such as headrest DVD players with remote, lift package, new touch screen radio navigation system, window tinting and new wheel upgrade that can handle the worst storms. The vehicle has plenty of space in the front of car and the rear passenger section is good for three people. Nice leg room and individual vents for each person in the car. I would definitely recommend to anyone whos considering the car purchase.

I purchased an Audi W12 my first and I custom ordered the car. I had less that 5,000 miles on my Pirelli tires that were a special order. I got a flat tire in the seam of the tire. I was told by roadside service that I waited for over an hour to take it to the nearest tire facility. On Sunday nobody is open and the spare is a dingy. The drive home was 2 hours. The following morning I took the car to the nearest tire center per roadside assistance. Pirelli requested the tire center to ship the tire to Pirelli to evaluate the tire for the reason the tire went flat. After 3 months and to have Pirelli say they were short handed and it would be another month until they could evaluate the tire. I reached out to Audi North America as I purchased the tires and the car from them. AUDI gave me this response we are not responsible for our vendors and the tires. We can not do anything. It is not their issue on any tire related problem, even though I purchased the $3,000 worth of tires from AUDI. I asked for a supervisor from Audi and was told BY THE AGENT THE BUCK STOPS with him and he will not do anything and it is not Audi issue. If youre going to sell a $135,000 car and tout about your customer service when this was my 2nd Audi and my last purchase. Thank God no one was hurt but I would think any company would stand behind their product and vendors.

Car was purchased in Toronto in mid Oct, 2018, driven to Naples, Florida in early November and parked in a condo garage 100 yards from the Gulf of Mexico with the passenger side exposed to winds from the Gulf. In mid January a braking issue was noticed when braking at highway speeds. Audi service determined that the issue was caused by rust on the passenger side brake rotors and advised that because this was a result of outside influences the repair cost would not be covered by the warranty. Does this seem reasonable when other equivalent cars parked in the same condo location over 8 years had not encountered the same problem?

I was thinking of the words to describe my experience with Audi and the best word that I could think of is UNFORTUNATE. That is exactly how I feel unfortunate that I purchased an Audi. An Audi is a perfect example of the old adage all that is glitter is not gold. At first glance, the car is beautiful, sadly the most important component, the engine, is garbage and I cannot get the stain of the green from the stain of the fake gold off of my finger.I purchased a 2013 Audi A4 in May 2016. I had owned a Mercedes for many years and my car was totaled due to a flooding in my area. During this period, my car was great which led me to the delusion that all German cars would bring me the same level of service. Sadly, I was mistaken, very mistaken. Within two months, my car needed a replacement of the air condition. A few months later, the car required a water pump replacement. Well, you may be thinking no big deal. Wait, it did not end there. Within 6 months of purchase, my beautiful Audi needed an entire engine. Of course, according to the dealership and the warranty company, that was all my fault because I had failed to maintain the car. And, although I provided documentation that I had indeed changed the oil, that did not matter because after purchasing the car with 38,000 miles and driving it an additional 12,000 miles the oil in the car was so dirty that it caused the timing to shift.After contacting the manufacturer, the representative advised me that the car should be good for $10,000 miles. I advised her that I had it for only 6 months, her response, Well the previous owner must not have changed the oil. So, my advice to all is DO NOT PURCHASE AN AUDI. Not only is it poorly manufactured, they will only blame you for its poor construction. And, you will be stuck paying for a car note and a brand new engine. Thanks to this car I am further in debt. I wish I would have stayed with Mercedes. I HATE AUDI!!!

I didnt want their service plans which I have a warranty on the vehicle, brand new 2015 Audi q5. If I didnt buy the plan, go somewhere else.

I leased an Audi A6 and turned it in one month early pull ahead lease for S5. Don’t get me wrong I love the actual car but the service has been a nightmare. Charging me so much money 5 months after I turned the car in. Trying to charge for excise tax that I paid but they applied to the actual car payments. In doing so when I did pull ahead deal instead of it looking like I had a car payment left it looked like I owed excise tax. After many calls and hours of my life I’ll never get back they acted like they figured it out. I made a pay off turn in settlement for the extra miles and thought it was over. Then I get a bill for excise tax in the mail. When I try to explain to the specific department they tell me they just received this bill from my city. I called the clerks office and they told me the excise tax for the A6 was sent in April 2018 and they are trying to make me pay it in April 2019. They lied over and over and after making the previous settlement and really still trying to collect excise tax I already paid them. Now I have to spend all kinds of time trying to get this dealt with, and no one will just make good on it. I was told BMW service is phenomenal... And I honestly wish I leased with someone else. Lesson learned... Never again.

Last month, within minutes after sharing my concerns about the condition of my car (a total of (5) phone calls within a 30 minute time span) with the local Audi service advisor(s) my 11 month old 17K mile SQ5 engine locked up while driving on the interstate. Other than a ticking sound coming from the engine, the car did not display a single indicator light before failure.One month later after repeatedly sharing my concerns to Audi of America and local dealership personnel, (customer experience, aftersales and service) regarding the financial implications (lowered resale value) of an engine replacement and requesting a replacement car. Audi has replaced the engine and offered me a few dollars to trade up to a new car. I find it very difficult to view this as an opportunity for the local sales team to sell me yet another new car at invoice of course.On the surface, one might suggest this is a generous offer for such a loyal member of the Audi family. However, I have recently purchased (3) brand new Audis since September 2012, a Q5 2.0T, a 2013 A6 3.0T and a 2014 SQ5. I pose the question is this an oversight on Audi part or does this speak volume for Audis lack of respect for my business and others.

If youre looking to buy a European car, dont do it! Unless you dont mind problems with everything mechanical or electrical! Since purchasing my Audi A6 2.0t Premium Plus it has been nothing but problems. Right now my horn and AC dont work. Just go to a forum for the brand of car youre looking to buy and search for the specific car, you will find one problem after another! American cars cost less, last longer, require less maintenance and have better performance! I will never buy European again!

We bought a 2015 A6 7 months ago. This car rides like a dream, has power and comfort. But, you would think as much as you spend on these cars the service would be a lot better. We had our oil changed at Cavender Audi in San Antonio and they would not even reset the oil service alert (you are unable to do it yourself in MMI). Then when your complimentary data service runs out after 6 month you have to pay $800 for 30 months. Toyotas Entune is free, Fords, SYNC is free and I am sure there are a lot more companies that provide complimentary service like this. Chevy allows you to use your current phone data plan which costs $10 month. So bottom line the car is outstanding but as much as Audis cost they could at least give you complimentary data or at least let you use your phone company.

I have a new 2019 Audi Q5, Prestige trim level, that comes with Active Lane Assist that will steer the car to the center of the road if you accidentally go over the line. There is an accompanying control that issues a loud DING and dash warning if the car thinks you are driving without hands on the wheel. The problem is that on straight roads, with hands on the wheel, I get frequent false alerts. Audi has implemented this by detecting if no input is sensed on the wheel for 15 seconds, it assumes no hands on the wheel and issues the alert. Driving me crazy! Dont buy this trim level. Waste of money and Audi just says the car is working to specifications, though other of their cars do not do this.

I own a 2013 Audi A6. It came with a 4 year 57,000 mile warranty. My car was perfectly maintained. The engine blew up (ring failed, destroying the block). The car had only 39,000 miles. You would think no problem... Wrong. The warranty had expired by 9 months. So Audi wanted to charge me $10,000 for a new motor. I went through the roof. They then offered to pay half if I bought a $3700 extended warranty (a wash), I said, See you in court. I called corporate and they said if I didnt take the offer they would rescind it. A not so subtle threat. They came back and said, half price and no warranty. Reluctantly I agreed. The way I was treated by the dealership and the company, it’s obvious that Audi does not stand by its product. I highly recommend that any consumer stay away from Audi product. Bad company.

Had a few issues with a European delivery, Audi customer support was a complete joke. They stood in the way of information and anything resembling a resolution. Very disappointing, DEFINITELY not a premium experience. To be avoided.

I have never owned an Audi product, so I decided to lease a 2017 Audi Q7 3.0 to determine if I would shift from the Benz and BMW world. The car is good, very good but I have problems with obtaining satisfactory maintenance service. My first bad experience was at Audi of Silverspring, MD where I schedule to take my car in and booked a Loaner. On getting there, I was referred to Enterprise somewhere at the back of the Audi facilities. Enterprise wasted my time and within one hour, the provided 2 cars that did not work. I called my Service Associate multiple times and left messages. I did not get him and he never replied my call. At the edge of one hour, I decided to go back to Audi. I still did not meet my Service Associate. I told them to give me my car and left in annoyance without doing the service (they have not started working on it after one hour). I took it to Audi of Bethesda, MD but was very dissatisfied with their service as well - location difficult to locate, no clear directions that the Dealership location is different from the Service Center, poor estimation of completion time, technicians handled the car roughly and carelessly. I tried reaching through the text I got but no response even though the text stated I could use it to reach my service technician - bad responsiveness.On the next one, I went back to Silverspring and planned to wait while the service was done so I would not run into issues of getting a Loaner car. I got my car back but before I drove back home, the lever used to open the Hood fell off like three times. I kept putting it back and it kept coming off. I then decided to keep it in the Glove Compartment but before that, I took a picture and sent it to the Audi Silverspring SMS text line that the Service Person uses to communicate. I explained and requested a callback. I never got one but after 2 weeks, I got a text asking if I was satisfied. I referred him to my earlier SMS with the picture but never got a response back up till now. I called to leave a message to advise I was trying to get this resolved before leaving an online feedback - no response. Great cars but very poor maintenance service department(s).

Audi handled great. Good gas mileage. Fuel economy opt and looks good. I used a 2017 for about a month. Hated to give it up. Looks like a luxury sedan handles like a sports car. Very roomy.

Piece of junk!!!! To let people know about Audi. Don’t buy one. I’ve owed a few and always seems to be an issue. A4 turbo went and now recently Q7 not even 5 years old maintained by Audi service the starter is bad and fuel pump is leaking which is scary to know the car can ignite on fire. $4k for repairs after spending $60k on the car. How can it be possible for this piece of junk car which claims to be a high quality car have so many issues. Audi does nothing about it says oh well sorry. I strongly suggest no one spends their hard earned money on a piece of junk and go with another brand. Sorry to be so abrupt but this brand is terrible and so is their corporate office.

Long term Audi owner, six different models over 20 years and now having issues with burning oil and flat tires and bent rims (2013 A5). Dealer trying to deal with issue but Audi Canada, or whatever third party company represent them in Canada, are incredibly difficult to deal with. Stonewalling and reading from the same old manual of trying to get the customer off the phone with no opportunity to escalate call. No contact info provided for Audi Canada management including the office of the president, as if they were in a bunker somewhere in Germany. Appalling attitude and no resolution. This will be the last Audi I buy or lease because of the arrogant attitude.

below you will find a list of repairs for a 2011 q7 that has visited the repair shop more than 10 times. 1.window repair 2.a/c malfunction 3.a qt. of oil needed every 1500 miles. 4.vehicle brakes constantly squeek and have been to repair shop more than four times and the problem still exist.5.dealer installed tv continue to malfuction. the radio wasnt working so it had to be replaced and other numerous misc. things.i have visited the dealedship and expressed my dissappointment in this vehicle. the truck is a new lease and ive visited the repair shop in half the time that i have leased it. i continue to complain about the brakes and the problem still exist. they continue to give me the run around and never resolve the problem.

2015 Audi A4 brakes are an embarrassment. Brakes squeak when cold or wet, not a little but enough to turn heads at stop signs and in parking garages. The dealers recommendation was to drive down the freeway at 65 or 70 mph and stomp on them engage the ABS. Great, safe advice - thanks Audi. Im glad to see that Audi has known about the issue dating back to (at least) 2012 from owner experience blogs - but pay their customers the same lip service in 2016 as they did four years ago were aware and were working on a solution. So much for Truth in Engineering.

I bought an Audi 3 in July 2010. After only a few months, I already noticed a problem with the oil. There was always a red warning light. After referring the problem to Germany, they replaced all the piston rings and engine gasket. They have also replaced the battery, and recently, the ignition switch, because the car would not start after several attempts. It was very embarrassing to have an Audi, which only over a year old, to be towed because it wont start. With all these abnormal malfunctions in a 16 month old car, it is obviously a lemon. Of course, the car dealer would not admit that it is defective. I am demanding a replacement, but they refused. I was informed that the 2-year warranty covers only parts and service, but not replacement . It is totally disappointing to have a car that claims to have high end technology, but would not start! Is there no manufacturers warranty from Audi? I no longer want to use a car that can compromise my safety!

I first purchased this vehicle in December 2016. After having the vehicle for a couple of days we noticed that the car jolts forward on the initial start daily. This is a rather aggressive jolt and is not unnoticeable. We contacted the dealership immediately and they stated that it was likely because it was cold outside. Of course come spring the issue remains and we take the vehicle in for service. The dealership claimed to have re-calibrated the transmission and sent the car home. There was no change and the issue remained. Long story short they eventually replaced the transmission and yet the problem remains. The dealership is stumped and claim that they have switched the parts with another Q5 and it also has the issue so the problem is now common to most Q5s so there is nothing wrong with the vehicle and I should come pick it up. Unsatisfied with this response I met with the sales guy who originally sold the vehicle. There is now depreciation on the vehicle and I would be at a loss of $12,000 if I opted to trade the car in. I contacted Audi Canada who investigated the complaint and are now siding with the dealership that this is common with Q5s. There is nothing to be done!! I could of course contact another dealership to see if they had other suggestions... huh?? This is of course after Audi Canada has spent almost $20,000 to repair the problem. One would think that they would have all known it was a common problem before spending all this time and money. Be forewarned anyone looking to purchase a Q5 - this is a common issue that cant be rectified so if you dont enjoy a sudden jolt each day you start your car you might want to stay clear of this purchase.

There are lots of cars to select from. For example, cars range from SUVs to Sports Vehicles, like the Audi R8. Another very good vehicle to purchase would be the Q7. That SUV has everything a family needs to travel and not only is it good for traveling, it is very elegant too. All Audis offer all the newest and best technology up to date. They all have navigation, Bluetooth, etc. Most of the SUVs have sun roofs too. They are very beautiful from the inside and out. You can choose from no features, to all features. It gives you a wide option to personalize and and upgrade your vehicle. Another thing is that to upgrade it is very reasonable prices. The passenger capacity is also amazing. It has a very roomy passenger seat and backseat in the Audi Q7 and it still has lots of room in the trunk.

Bought my 2015 Audi A3 last year. 15 months and has broken down 4x. Twice the engine starting smoking and smelled like fire. I cant get them to care that I feel like my car is unsafe. Miserable experience. Wish I never tried Audi and stayed with Lexus.

I like driving this car. I just need to get used to the reality that this car enjoys trips to the mechanic. Sensors... ugh! That being said, happy with the car. Just be willing to accept that mechanic work on an Audi can’t be costly.

Audi offers a wide variety from family cars to sports cars that my family and I can enjoy. They also offer many upgrade and personalization options. The car software can be upgraded also. I love how sleek the Audi looks and I would definitely recommend it to others since it looks so good. It is one of the most beautiful cars. The passengers all fit in the car and there is even room left over for relaxing as the car is not too small. I am happy with the car size and enjoy driving in it.

PSA: BUYERS BEWARE - My 2013 Audi Q5 began having issues at 82,000 miles. It has an oil consumption problem (sound familiar) that makes it a hazard to drive. I stopped using Audi North Austin a while back when they treated me poorly (scheduling, follow up, getting my vehicles service done on time). I used South Austin for a while until the same issues began (although I have never fought them on their overpriced non-sense). I did start taking it somewhere else however, when Audi wanted 4x more for my breaks. My vehicle has been at Audi South Austin for over 3 week now, because they want $6000 to fix it. I tried working with Audi USA when the issue began in August due to recommendation by my current garage. The representative that helped, seemed great, but my case got closed until the oil consumption part 2 test. When I went to reopen it Audi USA was a whole different thing. Since then, I have emailed, called, and initiated everything. Customer service has been exceptionally poor, and some even flat out rude. My vehicle is not under warranty, I purchased it from a private party, and I serviced it elsewhere. All things I understand are not ideal in Audis eyes, however the exceptionally poor customer service and that I could provide ALL of those records, and that this has been an issue in the past with Audi USA vehicles (although theyre stance is this is just a coincidence because its not the same one from the class action suit) is why Im putting this out there. This isnt really me, but I feel cheated and taken advantage of and I think Audi USA should hear about how theyre putting people out, and I think people should know how Audi USA is doing people. Again, buyers beware, especially 3rd party. They dont care. Even if its your safety.

Purchased a Q7 and is still under warranty and it has an exhaust leak and Audi claims its not covered under the factory warranty. This is a new car still under warranty and they wont cover it. Buyer Beware. Dont buy an Audi and expect warranty work to be covered.

My 2012 Audi A6 has intermittent side folding mirror problems - does not fold out and I sometimes do not realize until I am going 55 MPH down the freeway and need to switch lanes. I have taken it to TYSONS AUDI who is really Penske Automotive and they cannot duplicate the problem even though I have brought it to them in the failed state. Their service manager says we cant just fix it because AUDI will not pay us back LOL -- Shame on them. Would not recommend AUDI TYSONS at all.

On March 17, 2012, I purchased a new 2012 Audi A7 from Fletcher Jones Audi in Chicago, Illinois. I live in Saint Louis Missouri. I had not seen the actual vehicle that I was purchasing because the dealership was going to ship the vehicle to me. While I was waiting on them to bring the vehicle from the garage, we completed all of the paperwork. When I finally saw the car, my husband, myself and two other people that were with us noticed all of the white spots/blotches all over the car. The car is black. The salesman assured me that by the time they shipped the car to me, they would have all of these paint issues corrected/removed. The sales contacted me on March 22 to inform me that the car was being delivered on Saturday, March 24. I asked him if all of the white spots had been removed from the car and he stated yes, that the car is in perfect condition. The truck driver delivered the vehicle to me on the morning of March 24th. Once the car was removed from the bed, both my husband and I immediately noticed that the same white spots where still all over the vehicle. We informed the driver and contacted the salesman on the spot while the truck driver was still there. The salesman, as well as his boss and the manager of the dealership all assured us that the issue would be handled and corrected and not to worry, that they would do whatever it took to get the paint problem corrected. The salesman stated that he looked the car completely over before putting it on the bed of the truck and that there were absolutely no spots on the vehicle. He said the transporter must have done something to the vehicle because it was in perfect condition when it left their dealership. For the next two weeks, my husband and I spent time calling and emailing the dealership to find out what they wanted us to do and how they were going to fix the problem. Finally, they instructed us to take the vehicle to a local Audi dealership here in Saint Louis. We made an appointment and took the vehicle to Plaza Audi. They looked at the vehicle and tried to do some minor corrections and that did not work, so they told us to bring it back another day so that they could keep it and do a completed detail and buff and try to buff the spots out. They kept my car for three days and when I picked it up, they informed me that they were not able to correct the issue and that we they would recommend we take the car to their auto body/collision center to see what they recommend. We made an appointment and took the car to Plaza Collision Center. They then completed an estimate of what the car would need to have done in order to get rid of the spots. They said that the spots were in the paint so the hood would need to be re-painted and the other areas of the car they could buff the spots out. They gave us everything in writing and told us to get with Fletcher Jones to see how they wanted to proceed. For the next month, we tried to contact Fletcher Jones and the service center guy at Plaza Audi told us that he had been trying to contact Fletcher Jones to see how they wanted to proceed. In the meantime, I went ahead and made Audi America (the parent company/owner of Audi) aware of the issue and got them involved. After Christine at Audi America made several phone calls to both dealerships and collision center, she instructed me to contact the collision center to set up a date for repair. When I contacted Ben at the collision center, he informed me that he was waiting to see how Fletcher Jones wanted to handle the payment of the repair. I waited about a week and still did not have a date for repair. Christine then contacted me back and told me that everything had been squared away and that I should take my vehicle to the Plaza Collision center on June 11, 2012. I took my vehicle in and the collision center told me that they would be done in 3-4 days. They gave me a Chrysler Caravan as a loaner vehicle. On June 14th, I contacted Plaza Collision to see if my vehicle was ready and they told me that it was not ready. Ben ** promised me that once I returned from vacation on June 23rd, my vehicle would be ready. On June 25, I contacted Ben and he told me that he did not know the status of my vehicle and that he would call me back. He never called me back. Finally on June 27th, he informed me that they had not even started on my vehicle. He told me that they had not done anything to my vehicle. I told him that I was coming to get my vehicle that same day. When I got my vehicle, my husband and I noticed that in addition to the white spots, I now have brown swirl burn marks on my hood from them using the machine and trying to buff the spots from my hood so much instead of just re-painting it. Christine contacted me to ask if my vehicle had been repaired to my satisfaction and I informed her of everything that had happened. She told me that she was going to escalate my issue to her boss because it had gotten to the point where I had been more than patient. A week later on July 5th, I was told that the collision center would not be able to repair my car until August 9th. I was told by Nick, who is the service manager at Plaza Audi, and Christine that I would bring my vehicle in and that I would be given an Audi loaner vehicle not a minivan. Audi also agreed to compensate me one notes car payment for all the time, headache, frustration, mental anguish, etc. that I had suffered during the last five months. I took my car in to the dealership this morning and was informed that they did not have any Audi loaner vehicles but they would deliver me an Audi loaner vehicle by the end of the day. At the end of the day on August 9, I am being told that they do not know when they will get an Audi loaner vehicle and that they will call me when they get one. I now have my car returned back to me and the repairs have still not been made.

Car started burning oil at 95,000 miles. Dealer says they have never heard of the problem (but this is obviously not true because there are online complaints on this very issue). We usually keep our cars 150,00 miles and have done all the required maintenance and repairs (by the local dealer). Selling the car - wont buy another Audi. Very disappointed in Audi. They should do a recall and fix these problems.

My story is very similar to the one from Denise, Chatham, NJ. I therefore will not repeat all the problems I had with my Audi A4 2009. This is the short form. I owned 5 Audis. I have always been an avid fan. I purchased my latest A4 new in 2009. The car turned out to have one problem after another. In 2013, at 55,000 miles I brought the A4 to the Audi dealer gain. Flow Motor in Greensboro, NC. I told them that the oil consumption is way too high. (I have done so at all previous service visits.)Well in front of other customers I was told in a lengthy lecture that I was wrong. Topping of oil is quite normal, I was told. In fact I was treated like and idiot and so embarrassed that I dropped the subject. Instead of addressing my concern about the oil consumption the technician told me that I need a new manifold, new water pump and other items which were not covered by the warranty. Later I found out about the class action lawsuit and the fact that a lot of Audi owners had the same problem with excessive oil consumption. Brought the A4 back to have this oil leak fixed according to the class action lawsuit. Guess what? Now the technician thinks the oil is consumed by the turbo and this has to be fixed first, for about $ 2500 before he can work on the other oil leak. This just does not sound right. Again, I reported high oil consumption already in 2013, but was told this is normal. Now it is not normal anymore and a $ 2500 cost to me. My oil consumption was always the same from the first year to now about a quart per 400 miles. I do not trust the dealer nor the car anymore. My only desire is to get rid of it as fast as I can.

Vehicle (2016 A6 Quattro) has shut off while driving. Vehicle has shut off while at a stop light; would not immediately restart. Fiddled with the gears, put in park. Got vehicle to start after about 30-60 seconds. 30-60 seconds is a significant amount of time at a stop light that has just turned green. This has happened 3 times. Enter vehicle; start; put in reverse or drive to exit my driveway; car has shut off while attempting to exit driveway, 4 times; warning/Prompting me to put it in park. Brakes or rotors make a scratching noise; notice if driving close to a wall or median (to reflect the sound) when windows are down. Have had brakes checked by dealer multiple times and have been told they were fine. However, they make a constant noise. My parking sensor has been stuck in a position that makes vehicle think the passenger side front bumper is in contact with something. Will usually go back to normal by the next day. This has happened twice. Also has 2 recalls. 1 has not been completed. The other, the airbag recall, has been unable to be repaired. Dealer states they have not been sent the parts. This has been ongoing for months now.

I bought from FLOW AUDI in Greensboro (NC) a brand new AUDI RS5 convertible on April 1st 2013. Vin # WUAC6AFH6DN900220. With just 9,000 miles, the RS5 had a very bad problem with the breaks. When I pushed the breaks, the car was shaking, especially when I try to use the break at the speed of 75/80 mph. On November 15th 2013, I brought the RS5 at the dealer in Greensboro and I spoke with the service manager. The service manager gave me a courtesy car to use and in the afternoon, I was contacted by an adviser of the Audi service in Greensboro. This adviser told me that my car needs new pads and new rotor and that these parts are coming from Germany and the wait to have this parts was 2 weeks. The service adviser told me that during these 2 weeks I could drive my car. When I told him that the problem with the breaks was very bad especially at 80 mph, he answers me back that the speed limit is 65 mph.The next morning, I went to pick my car to the dealer in Greensboro and when I told the service adviser that driving over the speed limit is my problem and that the car is supposed to handle higher speed than 80 mph, I was very impolite and he threw the document of my car on the desk. When I told him that he has to be polite, he told me ** YOU. My reaction wasnt really polite and he told me again ** YOU and he was intimidating me. Only the intervention of the manager of the service at the location stopped him.After this issue, in any case the AUDI Dealer changed the front rotors and pads in 2 weeks. After 2000 miles, I had the same problem and on February 2014 I went again to the AUDI Dealer in Greensboro (NC). This time, the service manager told me that I have to replace the back rotors and pads. On March 2014, after the changing of the back rotors and pads, the car had the same problem and was very dangerous to drive it. I have many witnesses that can testify that wasnt possible to safety drive the car. I went again to the dealer and at the end, the service manager told me that this defect was normal. I also wrote to the customer service at AUDI without any positive answer, only words. On April 2014, I tried to trade the car at the AUDI Dealer asking for a different car without this problem. The valuation of my car with only 12000 miles was ridiculous. At the end of April, I trade my AUDI with a brand new Maserati, and I am very satisfy. I will never buy another AUDI.

Ours is the second Audi convertible weve had, and the engineering is top notch. And service has been excellent also, so I can see it could be bewildering for some people like me to come across these horror stories. However, Ive always been concerned about the what if something breaks? aspect. Especially with a cloth roof! Well, I hated to let the last Audi convertible go (it was a gorgeous amulet red). But I was afraid of the cost of repair, if something did go wrong, so Im somewhat consoled by these stories (sorry, folks).Anyhow, we had the first convertible, an A4, for 6 years and there were no problems after they fixed a squeaky speaker soon after we took ownership. Otherwise, I remember the only issue was one side of the glove box, where the plastic hinge ripped a little, so it was hard to close properly. As for the A5 weve had now almost 4 years, the battery failed and they replaced it under the warranty (phew, beat the expiration date... that things around $300!). Also, the transmission seemed to jerk through gears, and they did spend 3 days (!) repairing that under warranty. The only other oddity is a silly thing... the black button that resets the trip meter... its lost or peeled its paint and looks an ugly white. Ill definitely get that fixed soon before its done 50,000 miles!So, to sum up, these cars have been excellent to drive (note that were spoiled after having had a Sebring convertible previously). I am concerned about the transmission not being as smooth as that in a new Honda Ridgeline we bought last year. So I predict well keep the Audi up to two years more but next time, I think well LEASE the next Audi or maybe even a BMW.

My car is black, super shiny and is an all wheel drive. Its fast and has a great stereo system. Leather seats are awesome. My favorite part is that the seats are heated. I also love the look of the cars logo. My car draws the attention of people quite often. The wheels look nice and sharp. I can always personalize my car. Id love to add turbo to make my car go super fast. I love racing others in my Audi. I can paint it if I wanted or add a better sunroof. I can fit all my friends inside. We all go on long rides. It never looks like a clown car. Theres plenty of space in the back and the front of the car. It has electronic seats to move forward and back if more room is needed. I love Audis!

I have a 2010 A4 which has been perfectly maintained and cared for since purchased brand new from Pfaff Audi, the largest Audi dealer in Canada. At the time of purchase I was considering the S4 model but because of the price difference I was hesitant. One of the salespersons mentioned that Pfaff also have a tuning division that specializes in tuning German cars such as Porsche, BMW and Audi and I could have my car electronically chipped inexpensively and that because they were the Audi dealer the warranty would not be affected.Less than 3 years later with only 85,000 km (approx 52k miles) on the odometer when I took the car in for a regular scheduled maintenance I was informed that there was a broken piston. The dealer was quite sympathetic and acknowledged that they had never encountered this issue with such a relatively new car. They said they would make a request to Audi to defray some of the substantial costs involved in the repair.Audi replied that they would not consider helping in any way because (1) the car was past the warranty (85,400 warranty apparently is until 85,000 km) and (2) the car had been electronically chipped. Notwithstanding the fact that the tuning was done by an authorized Audi dealer and I had been assured that it would not affect in any way the warranty there has never been any suggestion that the tuning could have led to the piston breaking.In communication with Audi they completely disavowed any meaningful relationship or joint responsibility with the dealers claiming that they are independent operators. The fallacy of that assertion is obvious to all but the most credulous. It appears to me that the broken piston in such a new, well maintained car is likely a manufacturing defect. Audi refuse to acknowledge that but do implicitly admit that a broken piston is something that Audi owners may expect with no hint of apology or assistance. Quite the attitude from a so called luxury car maker.In summary I am out $10,000. On the Audi ledger they have lost 3 customers within my immediate family not to mention the scores of business colleagues and friends who are only naturally curious to know why my expensive new car was off the road for 3 weeks for repairs. Incredibly, Audi have managed to turn an Audi aficionado into someone who doesnt have a good word to say about them. All for the sake of a small contribution to my repair costs. At least BMW/Infiniti will be happy.

I was looking for a 2012 model Audi TT with white exterior and red interior. This model is not easy to find. I went to Continental Audi, located in Naperville, Illinois. They offered me a good deal and got my $2,000 deposit, but they were unable to get me the car. I waited for 2 weeks and I still have not received any news. I then requested for the refund, but the dealers did not reply my phone calls and simply just ignored me. Until now, I still havent got my deposit back. I do not recommend this dealership at all, because their service is really bad and disappointing. As customers, we should be treated nicely. With that being said, they owed me the money, and they procrastinated to refund it to me.

I really liked this car until something bad happened. One of the nice features of the Q7, or most any other high end SUV is the ground radar which helps you park and warns you of objects in the road. This is especially important in a large SUV where you have limited visibility. But this feature did not work on my new 2017 Audi Q7. While parking, I ran over an object that sliced open the oil pan. It looked like someone had taken a knife to a cheap aluminum beer can. I thought how could an SUV have such a cheaply made oil pan? I know one doesnt take a Q7 off-roading every day, but youd think you could do it every once in a while, no?Then more bad news when the Audi shop told me that I had to also replace the oil pump. I was stunned by this as the oil pump is up high and wasnt touched at all in this incident. I have asked and still do not have an adequate response from anyone at Audi. Does one have to replace the oil pump anytime the pan is removed?Next problem was that as I had no idea the oil pan was sliced open, I drove less than a mile back home without any oil in the engine. At first there was the typical light on the dashboard indicating that I should replace the oil. I thought that was strange with a new car but I was almost home so I continued. Then just when I was turning the last corner a larger warning came on to say that I should shut the car off as it was out of oil. Which I did seconds later. But now I am concerned that the motor is damaged and the warranty violated.Anyhow, now I have to pay a couple thousand bucks to get my new Q7 back on the road, not to mention my concern over the health of the engine in the future. I think I should junk the car, but I paid an awful lot of money for it. This whole thing is partially my fault for running over the object, but I really think that Audi oversold the intelligence and robustness of their new Q7.

Bought my wife a Q7 and were really enjoying it. It has a lot of great technology. Our son just got his learners permit and has been practicing with my wife in the passenger seat. We have a clay pot near the corner of our garage door that hides the garden hose. My son misjudged the 90 degree turn from our driveway into the garage and hit the pot. His speed was less than 5 miles per hour. The pot suffered no damage (if you get really close, you can see that there is a small stripe of the glazing that has lost a little of its sheen). The Q7, however, fell apart. I had no idea that the bumper and several of the front panels are only held on by clips. Also, some of the electronic sensors for the active cruise control were knocked out of adjustment. Total cost to repair the very fragile Q7 was $4,656.47. I cant imagine how costly the damage would have been if the Q7 was actually involved in a real accident with another vehicle. This is beyond a glass chin. Would its passengers even be safe considering that it falls apart so easily? Consider yourself warned and stay far away.

Purchased new Q3, in less than 10 days it started to stall WHILE DRIVING. CAR HAS LESS THAN 300 MILES. Service center said car is perfect. 2 hours later it stalls again WITH MY CHILD IN THE CAR. This car is UNSAFE. I was told dealer will do nothing and I should call Audi. Im stuck with a LEMON. Now trying to fight Audi corporate. Service center cannot fix this. They wouldnt even give me a loaner. I had to make a stink at the dealership to get one. Dont buy an Audi!!

One thing you can count on with any Audi: the worst customer service of any car brand, anywhere. Their number here in the USA is inevitably busy and offers a call-back, one which never happens. I would stay as far away possible from Audi, please dont waste your time & money with this company.

Within the last 14 months, I faced for 3 times of spare parts fail: Gear box gasket changed on 14/10/10, leaked again on 15/12/11. Engine gasket changed on 6/10/10, changed again for leak on 20/01/11. Drivers window jack changed on 2/09/11 then broke again on 16/12/11.

Got my 2017 Q7 in February of 2016 from Audi South Austin and took my car for issues to North Austin Audi. This was in December of 2016 and since then nothing has been done to the car to remedy the issues. Driver side seat squeaks, when reversing I hear a loud sound (which I am told from the dealership is its normal with Audi - really!! It sound like old truck.) and ash tray on the passenger doors dont close.Every time I call its hard to get an appointment which always is a minimum of 3 weeks out to 3 months. Even if I am lucky to take my car in nothing gets done except the excuses. They dont provide statuses. I have to call them to find out whether I am getting my car. I owned Acura before and I regret making this choice. I am very close to giving up this car as I am dreading the fact that it breaks down I have to deal with service nightmare. Audi sends me emails as follow up every 10 days which is not helping at all rather than stalling the inevitable.

Audi has reinvented itself by being the first to present the bolder grill style now seen in all brands. Current models appeal to both young and old buyers in a way few brands can. Their models tend to be less sleek and more assertive than competitors. Ultimately, their lineup portrays conservatism with a understated power and style buyers want. Audi is excellent in personalization under the hood and in performance enhancements. Most models are available in trim packages that include significant improvement for power, handling, ride control and braking. Their interiors are currently without equal and need little to no upgrades. Their technology options are current but not overly cutting edge.Depending upon the category of vehicle Audi general is average to above average in passenger capacity. Passenger comfort is more of a hallmark than capacity. They have everything you could want except hybrids. Audi has class leading small, medium and large cars. They have competitive SUVs and trendiest sport models. They are only rivaled by Mercedes for variety in performance models and upgraded trim packages.

I am a new Audi customer and definitely did not expect this company to be so incompetent. First off, the app is a joke. It doesnt really do anything useful so we never use it. I also had a hard time connecting my Audi account to Audi Financial Service in order to set up an auto-pay. I tried numerous times but the website seemed to have an issue all the time. When I called the customer service to get help, there was a long wait about 20-30min in a Thursday morning around 9am PST, which shouldnt be the busiest time of the day or the week, and the representative who came on the line was very disrespectful and not helpful. He sounded like a high-school kid who wasnt motivated to do anything at all. So the only way at this moment to set up an auto-pay is to fill out the paperwork and mail it to Audi. Unbelievably old school. Ive only owned the car for 3-4 months but already regret it. Ive owned a few cars in the past from different makes, but Audi is definitely the worst.

I bought this car new in 2007 - A6. Today 80,000 miles basically 10,000 miles year, always took care of it like diamond service in time never speed, during this last 8 years I tried always find the best in the car and ignore the worst like when you love something you look only qualities. But the true is this car sucks. Today was raining. I went for lunch and for my surprise when I open the door a lake inside my car. Thats it - taking this to a Mercedes dealership. Get any money I can for it and moving to a Mercedes or something else. Audi is full of marketing but far from perfection. A car that can hold the rain is not a car.

Purchased a brand new 2013 Audi Q7 last April. Waited close to a month for the vehicle. Problems started since day one. The same day, the vehicle was picked up. Within 15 minute driving, the check engine light came on. Brought it back to the dealer and diagnosed to be a bad intake manifold. The vehicle was in the shop for a week. A month down the line, one day the sunshade for the panoramic roof fell off the rail completely. Brought the vehicle back to the dealer and get it fix. In June of this year, the Sunshade fell off the rail again, brought it back to the dealer, waited a week for the repair. Literately a week after the vehicle was picked up, the rail came back again, the car was in the dealer for another week. Now the problem come back again. The car is a little over 1 year old, barely driven with only 6000 miles. Went to the dealer to complaint about the issue and see how they and AUDI will address the issue. The response I got was: this does not affect the drivability or the safety operation of the vehicle. I could always bring it back to the dealer and get it fix. I am extremely disappointed in the brand and its customer service focus philosophy. Especially as a luxury car dealer and manufacture, this is definitely not the way to address the issue. 60K investment and what I get in return is constantly going back to the dealer for the same issue. Even with me addressing the issue, their response is tell me to keep going back. I dont have the time for all this, definitely not a good ownership experience. I am very disappoint in the brand and the experience. Stay away from AUDI!!!

I drive a 2012 Audi A6 SuperCharged. A few days ago I received a recall for fuel pump change, in that I called the nearest Audi dealership to make an appointment for the change on 01/26/2017. In the process of the change I decided to have an oil change. At the dealership everyone was very nice and took care of me within the process of the service and assured me that the fuel pump and the oil change has been taken care of and paid 140.27 dollars for the oil change. The biggest part me going to the dealership was because of the recall for the fuel pump because of the letter I received a few days ago. This morning 01/27/2017, after my daily routine coming home the car engine suddenly turned off. The worst part of this was that I was traveling on a highway, Palisades Parkway to be exact. On the dashboard of the car there were no indication of something wrong.The fuel gauge was indicated as that the car had fuel in the car. Not thinking about the amount of fuel that is in the car, I thought that there was something wrong with the engine itself. Thinking back from yesterdays service, the service was for the fuel pump recall. Thinking that it couldnt be fuel because I just came out of the service for this problem, but to be sure I called a friend to bring some gas to put in the car. Sure enough after adding fuel into the car the car started and I was able to drive to the nearest gas station to fill up.In all, this complaint is for the service at the Audi Town Motors of Englewood NJ where they specialize in Audi. Having trusted that an Audi dealership would know how to service an Audi car, was the worst mistake of my life. Driving a car in the highway, all of the sudden losing an engine and feeling a life or death situation was something that I wanted to share. Cars flying by me trying desperately to move the car to a safe place to park was something that no one should experience. I would like to formally put a complaint to the Audi Town Motors of Englwood NJ at 400 South Dean St Englewood NJ 07631. For the life or death situation I was in and amount of time I had to suffer for the mistakes that the Audi made, in a recall that Audi of America formally gave out to all of the Audi owners.

I brought my 2006 Audi A6 to Herb Chambers Audi in Burlington, MA for an oil change. After the oil was changed the dealership refused to reset the Service Display Indicator to Zero. I was told by the service department that the Service Display Indicator refers to major service only and does not refer to an oil service.Other Audi dealerships have reset the SDI to zero and after one year or 10,000 miles, a warning is displayed indicating that the oil must be changed. Be forewarned that Herb Chambers Audi in Burlington, MA does not properly service the Audi automobiles and they are very expensive.

I leased a new 2015 Audi A3 Cabriolet from Audi Palo Alto in October. A few weeks back as the car was climbing a hill enroute to Lombard street in San Francisco in Traffic, it started slipping backwards and refused to accelerate upwards. The cars behind me naturally honked and drivers were mad at my car not only blocking traffic but slipping backwards. When I switched off the car and tried restarting it would not start for 10 min. After 10 min, it started again and went up 100 feet and again slipped backwards. Somehow after an hour long traumatic experience, I got out of the hill. When I contact Audi to service the car, I was initially asked to take an appointment and no one at the dealerships service team took my call. Finally I found them and after testing the car, they told me there was a fault in the cars mechatronic system and that the part had to come from germany. After 2 weeks, they said they got the part and completed the repairs. I took the car and when I tried starting it after a few days, I got a transmission error message again. Weirdly, with my other set of keys, the car worked fine. When I tried contacting Audi, again no one responded. The service agent I worked with ** never answers to my voice mails. Overall I feel cheated and disappointed with Audi with a bad car and pathetic service... I am trying to get my lease terminated!

I purchased a new A-4 and complained about the performance to the dealer several times. I was always told everything was OK. When the car had 40,000 miles and was over the time part of the express warranty (but not the mileage part) a light went on and I was told a valve in the turbo charger (that was redone and improved by Audi) needed replacement. This fixed the problem, but Audi only paid for the part not the over $300 of labor to replace the part. Given the history, they should have paid for the entire repair. They do not act like an upscale brand seeking to create a positive Audi Experience.

I own a 2020 Audi Q3. I bought it last July and I’ve been at the service department more than five times and tomorrow will be my 6th. I have brake issues, rotors keep getting scratched, shaking Error messages on the on the main display. They have repaired it and said that it’s all good. However less than one week later the same issue repeated. The same all over again. However this time I have transmission slip failure, driving system failure.

Ive had my 2013 Audi allroad for 8 years, it currently has 112000 miles. Its always been serviced and repaired by Audi. 25k miles ago I started to need to top up oil between services. Audi then stated that this was normal. I didnt really believe that and started to do some research on my own and found that the early TFSI engines 2008-2012 have an inherent design fault which leads to high consumption of oil. **Gradually the problem got worse and during a service when I yet again made them aware of the issue and my research findings, they said the turbo was burning oil and needed to be replaced before they could do anything. This was done and $4k later my car was still burning oil. Problem got worse and worse. At 1 qrt every 600 miles Audi said that the abnormal use was due to a leaking top cover gasket and they could not do anything until this issue was corrected. I made them aware that the engine bay would have been full of oil if the top cover gasket was to blame but went ahead to fix the gasket at the same time as the timing chain was replaced.The problem still remained. I have now spent yet another $1k to perform a oil consumption test which concluded that the car is now using 1 qrt each 200 miles! Which is everything else but normal. Audi finally says that the piston rings need to be replaced and because the car is now out of warranty I have to pay for everything out of pocket!!!The fact that Audi from day one blamed everything else and asked me to spend premium $ to fix whatever they said was the issue instead of taking responsibility for their faulty engines is ridiculous and everything else but premium. Its so savage and ruthless to bleed your customers of money knowingly that there is an issue with the engines. This is not what I expect of a premium car company. Whoever is considering of ever buying or owning a new or used Audi please think twice!

My wife and I are still reeling from just being told that our six year old Audi A4 1.8 turbo with 45,000km on the clock requires AUD7000 (about USD6500) spent on it. That comprises $2k for a 60,000km service, $2k for front and rear brakes and rest for rectifying a discovered problem with the engine cooling system. Should we be shocked or not? Until now we regarded it as an excellent vehicle and good service from the Audi dealer

It is safe and others should have it to not be in danger when this is a great car for almost everywhere to drive through such as off roads, some highways, streets in neighborhoods, the roads off at the stores, also the drive thrus. I would say it has a nice appearance and should be recommended for others so they can appreciate the looks of the car and how well it is for people to drive with barely any problems having to be on the car at all.The various upgrade helps it get lighter and to be more safer they add protection inside the car also which is very great for kids, children so they wont have any technical difficulties as the other fast supercars that dont really have any protection inside, within or without it. An Audi helps gets people to places like an average car. The capacity and the weight the car takes on is incredible because it still holds against heavy people such as myself and my other family members who are always entering my car to go to places wherever. For others it would helpful so there would still be a engine functioning.

Bought a 2009 Audi S8 from Vin Devers Audi In Sylvania, OH. The service department had just completed the requires 55,000 mile service. I received the vehicle and had it scan 2 days after by my local mechanic. He found the car to have low voltage to the TB and other areas, as well as the vehicle running lean. The vehicle was accompany by a 30 day 1000 mile warranty for engine, trans and some other areas. Within 2 weeks I got a check engine light and the EPC light came on and the car will not drive above 40 MPH. Took the vehicle to my local dealer and they found wiring then was repair when the vehicle had only 10,000 miles and paid for by Audi Corp. Spoke to the Sales MGR and SVR MGR and was told there is nothing they could do. I opened a case with Audi corp and was told the same thing even though they paid for the original repair. I now have to pay to repair poor workmanship by Audi trained techs for faulty work. I will never buy another Audi and hoping everyone else will boycott their product.

Bought a 2012 Audi S4 and had to replace the front brakes right away due to excessive noise/squeaking. Dealership said new brake pads/rotors would fix it. Did it and then 9 months later, exact same problem. Dealership & Audi headquarters keep telling me that, The majority of todays vehicles use semi-metallic brake pads, which offer excellent performance. Because of the metal-to-metal contact involving semi-metallic pads, the sounds generated by the brake system under normal operation can be greater than the sounds produced by vehicles equipped with previous-generation brake pads. Depending on the local environment, weather conditions and individual driving patterns, sounds from the braking system may be more or less apparent. Frequent, aggressive brake application increases the wear of the brake components and can reduce the potential for brake noise. Frequent, light brake application allows glazing to develop on the brake surface, which increases the potential for brake noise. Ive tried that multiple times and even come down a very steep mountain pass and the brake noise didnt go away. Will never buy an Audi again and hopefully not everyone is treated as poorly as myself.

The Audi 4 I have has blown up two engines with oil sludge problems. This is a bad car and they are giving me no options.

I purchased a used Audi A3 for my teenager about 2 years ago. My daughter now attends a university about 1 1/2 hr away from home. She called me one evening and told me that the engine light came on and the car had slowed down. Luckily, she was 5 minutes from her apartment and close to an auto shop. When she parked the car, all of the oil leaked out. I had to pay for a replacement engine because there was internal damage and a hole in the oil pan. There were NO warning signs before this situation and the Audi dealership had just performed a multi inspection, but found no issues. I am so happy that my daughter was not on the road! I never had these issues with Mercedes.

I have owned several German autos... BMW, Mercedes and Audi. Of the three brands, the Audi Q5 Premium Plus (2010) has been the best by far! The only problem has been with the emissions system fouling due to the direct fuel injection; a problem common to many current brands. Audis service has been excellent in correcting any and all problems! My biggest complaint is the cost of replacement parts... extremely high ($53.00 for a plastic visor clip)!

Just serviced my 2013 A4 at AUDI Santa Monica dealership. Probably the worst experience had with them, they overcharged me by almost $300 (Paid ~$615 while last service was the same and it cost me ~$300, Service Rep claimed that last time workload was less than this time which is not true), been a hectic week for me so had no energy to argue with someone who is probably not responsible.My coolant light sometimes turns on and I have been to that dealership 3 times while car was UNDER WARRANTY to fix this issue and every time I was assured it was fixed and the issue never got fixed. Been regularly servicing my car over there (Have done all required services with Audi) during this period but I was informed that I need to pay an abnormal fee since there is an issue with the coolant pump and parts need to get replaced and it wont be UNDER WARRANTY since it is a new issue which is not the reality (Paperworks proves my statements). Had the same issue with my brakes, no one ever mentioned to me that my brakes have issues (Been following companys guidelines and scheduled maintenance) so now it is going to cost me ~$1K to fix. It is smarter to not go after $300-$1K more for someone who can potentially be your repeat client and make you more money than the change these service departments are after. (I know this since I am a Business Analyst.) Please educate your dealerships on how to run a business. GOODBYE AUDI FOREVER, from now on will take my car to a reputable decent mechanic. Will never also purchase another AUDI in my life.

I have been a proud owner of an Audi Q5, 2014 model from the fall of 2013 until 4 months ago when the “add oil” light turned on for the first time. Since then the light turns on every 2,000 – 2,500 km, more or less. My husband brought the car into the Audi Dealership in London, Ontario, Canada (the same dealership we bought the car from). After multiple investigations, we have been told this is something normal for this type of engine (Turbo 2.0L). Both my husband and I are Mechanical Engineers, car owners and avid car users and we’ve never seen or heard about this kind of “normality” with any other car we’ve owned (or not owned).Because the experts from the Audi dealership reassured us that “that’s the norm”, we decided to dig a little bit deeper and figure it out for ourselves. What we found out did frighten us indeed! The issue has been existent in 2009 to 2012 models, after many, many complaints a lawsuit has been issued and won by the Audi car owners. The problem they were having was identical with the one we are having. This proves that this isn’t the norm, it is a huge issue not resolved by Audi and the problem still exists. However, our request to be treated in the same way has been denied by the London Audi Dealership.This being said I am not very concerned about the increased cost of the oil (I could start adding the oil every time I fill up the tank with gas lol), however we don’t even need to be mechanically inclined to figure out that in not too long of a time the engine will completely fail. That’s going to be a very costly repair for an issue that wasn’t provoked by us, but it has been grandfathered through a bad design that perpetuates from one model year to another and very well hidden by the dealerships from the eyes and knowledge of the pranked customers (on their own big bucks, of course, not mentioning about the huge safety hazard they are being exposed to by being lied about the real performance of the car).I asked the Audi dealership, as well as their customer service representatives to put themselves in my shoes. I thought I was commuting to my place of work using a safe and reliable car, an Audi Q5, one of the best and safest SUV in the world as per all the advertising I’ve seen everywhere, just to find out that anytime its engine could die due to the continuous increase of oil leakage. I have been driving with the Damocles sword above my head since the “add oil” light turned off for the first time. I paid a full year salary on this car just to make sure I am SAFE. Beside scrapping it and buying another car (not an Audi, of course), what something else should I do?

From day one of my purchase I had issues with my A8. Now 4 years later have had heating fail 2xs, suspension fail, windshield leak, electric fail numerous time, bolts come loose in both doors, breaks squeak and be told that is normal. My Audi has had maintenance to it (outside of normal service) every 2 months. Called Audi American to explain my issues. They were able to pull the 16 work orders so they saw my issues were valid. After weeks of dealing with them, I was told that I should go back to where I purchased to see if there are any incentives that could be used to get me into a new car. That is Audi loyalty. Buy a car that is a straight lemon and they will allow you to buy a new car with incentives at the dealership. I will never buy another and highly recommend people to avoid.

Audi of North America gets an F for customer service. I had the worst experience ever dealing with their representative over a new Q5 I purchased. Two phone calls (ended nowhere), I escalated the issue to a supervisor who not surprising was same useless when it comes to settling disputes between the customer and the dealer. The car came with a license plate cover on the front grill, but my state does not mandate/issue a front license plate and the grill. There are two big holes that cannot be covered by a license plate. Audi refused to replace the bracket with one that does not have the license cover despite their promise at the dealership that they would switch it. I am done with the brand!

I was only looking for a certain model, but Audi had so many choices. If you didnt know what you wanted there would be lots to choose from. The decision would not be easy. I got everything I was looking for. If I didnt like the appearance I wouldnt have bought the car. They have all the upgrades you need depending on what youre willing to spend and what you want on your car. The passenger space should be sufficient. Being as I am single, it is not too important to me now. But there is plenty of room for passengers of all sizes.

There are so many different models that Audi offers, ranging from speed to performance to fuel efficiency, you are bound to find a car that fits the needs you have. The appearance and features range so greatly, it seems like they have a car for everyone, ranging from what you want it to look like to what it should be able to do. The options that they offer seem to be endless, and all the features and customization options make it seem almost limitless which is awesome. The passenger capacity of each car will range from the next model of sorts, but it can fit any needs you have really, whether it be carpooling or just for fun.

The A7 is a luxury car with room enough to be useful in terms of passengers or cargo. Its styling is unique and so beautiful that most people think my 2013 is a brand new car. The supercharged 3.0L engine has plenty of power and the Quattro AWD system cant be beat.

Safety is 5 star but electrical issues occur more often than I would like in Audi, thus a 4 star. To me safety from German engineering deserves a 5 star, however, electrical issues in the vehicle can be frustrating. Also, it is a lot more expensive to fix compared to Japanese or Korean made vehicles.

My lease expired and I got my final balance. I been trying to contact them by phone for 3 weeks. Stay on the line for more than 20 minutes waiting and no one answer. It’s a horrible experience try to pay and just can’t then I used the automatic payment method by phone I and just can’t get through and finish!