Acura RL has great reliability and is beautifully done inside and out. Keeps its resale value, can be suited for female or male drivers and very low maintenance.

Me and my family have roughly owned 20 Acuras in the last 15 years including buying 4 in the last 2 years. Had our ups and downs. The bad - losing my key. Running my Credit without my permission then making me pay for it to fix it... Messing up payments that were being taken out of my account (extra money). Lots of overcharges in any transactions. Whatever. I am over it. Everyone messes up. The good - great lease rates. Mostly reliable. Great looking car. So I bought another used Acura for a winter beater. There was apparently a recall for MDX active suspension struts. 5k repair up to 160 kms. I am sitting at 180. I called them and said hey I dont expect a full repair but some help would be great considering I am probably one of the best customers. I also own a body shop and obviously we pump parts from Acura.You know how the story goes. I was in talk with them for two weeks. They told me to beat it. We wont even look at it was the answer. I dont know if the people I am speaking with just also made an error but I am getting rid of all my Acuras after they are off lease and simply going to try something different and see how customer service treats me. I know grass is not greener on the other side but hey Mercedes makes some nice cars of all types.

My Acura MDX is a really great car. It was used to us, but was a great buy and is still to this day running smooth. We take it to the dealership for maintenance. But Id change the exterior color because there are a lot of the same models that are the same color out there on the road and in parking lots. But for a 2004 car, its awesome. Even in the snow and ice! We always knew we wanted this model, we just had to wait for the right one to come along. They just hold up when taken care of. The interior craftsmanship has held up. Very safe.

Acura offers a sufficient variety of models to suit every lifestyle (sedan, SUV, sport model, etc.). When I owned an Acura, I had the Vigor sedan model, which I absolutely loved. Their models are classically designed, and an old Acura looks just as contemporary as a new one. What I particularly appreciate is the fact that blind spots are minimized, reducing the need to stretch and crane your neck before changing lanes. Also, their upgrade and personalization options are comparable to those offered by other manufacturers of upscale automobiles. For example, on-board GPS, air conditioning, hands-off mobile phone, etc. The passenger capacity depends on the style and/or model of car selected. My Vigor sedan had standard seating capacity for two passengers in the front and three in the back.

I have a 2012 Acura RDX with technology package and only 24,000+ miles on the vehicle. I financed the vehicle in May of 2015 at the end of my 3 year lease and purchased Acura Care for over $2,000 should anything go wrong with vehicle to make sure it is still under warranty. Needless to say, the positive end of the battery cable became so eroded that the cable became loose and was very thin. I have kept up with the regular maintenance but for whatever reason, the battery terminal was never serviced by the technician. The car could not start and I thought the battery was dead. I purchased an after market battery and drove it to Acura dealership on Nostrand Ave in Brooklyn, NY so they could diagnose the problem. It was determined that the cables could have been eroded by environmental factors and the battery needed replacement. Acura replaced the battery since it was still under the 4 year or 50,000 miles original warranty but they stick me with the $400 replacement cost of the battery cable since it is not covered under the original warranty nor under Acura Care. I find this outrageous, since a premium vehicle should not have its cable corroded in less than 4 years. I told the Customer Service case manager that I also have a 2006 Toyota Rav 4 with under 47,000 miles and have never had any issue with the battery cable. They keep referring to environmental factors as a result of the corrosion and therefore not covered since that is not a defect in the cable itself. The car is driven in Brooklyn over 95% of the time with a few trips to CT and 2 trips to Montreal, Canada. The cost of a new premium car, Acura Care for $2000+ and now $400 for battery cable replacement for a vehicle that is not 4 years old yet. Please advise if anyone else has this issue with Acura. They should be held liable for inferior accessories.

Not many different models, but there are great colors and have different engine sizes. The car itself was great looking and I loved the easy going body. It didnt look like some weird spaceship like other cars look. The car had a nice sleek looking dash and is easy to clean too. My immediate space, and front seat passenger space was nice and did not feel confined. However the backseat was small and not very comfortable. Also, whenever I had issues with my car, the parts were very expensive and that was the downside for myself.

My 2011 Accura MDXs GPS system is often inaccurate, provides misleading direction, and is a logically inferior product. Since purchase, my GPS has often taken me on wild chases in the wrong direction, gives misleading information as to the actual direction of the destination, and continues to offer business address options for businesses which have closed more than 8 years ago, despite the fact that a 2012 mapping system was purportedly installed in my vehicle just last year. Everything else on the vehicle is great, but the GPS, because of the foregoing is virtually worthless. Yes, 60% of the time it works well, but that is not enough to trust when accuracy is important. In addition, there is no one to whom one can complain at Accura since there seems to be a stone wall between the manufacturer and its customers. The dealership knows little and offers little on this issue, except to replace the bad map with an equally bad one.

I purchased two CPO Acuras. A 2014 RDX with 8000 miles on it and a 2015 TLX with 5,000 miles. Since then have performed all maintenance as specified through a dealer. I have had issues with both vehicles as described below. With under 50,000 miles on the RDX a check emissions light came on and I replaced a front rocker arm oil sensor switch. One month later the light came back on and I was told the the vehicle needed to have a software upgrade for the engine and transmission for $200. 3 days later the light came back on and now the Im told the rear oil sensor switch needs to be replaced for another $300.With TLX I experienced something I had never seen. Approximately 3 or 4 months after replacing the battery at the dealer the car shut down completely at an intersection with no power on to anything not even the emergency flashers. I was forced to call the police and a tow truck to get me to the dealer $400 later the dealer informed me that the replacement battery had failed. Of course they replaced the battery at no charge but no compensation for the cost of the tow or my time (I was on my way to a client). I would seriously advise anyone looking at spending the money on an luxury brand to be advised to careful consider not only the vehicle but how youll be treated afterwards.

2011 Acura tsx. Worst riding car Ive ever had. First and last Honda Ive ever/will ever own. Interior rattles everywhere from the time it was new. Cheap thin paint on front of car - looks like its been sandblasted. Im easy on my cars. This was a daily driver with mostly Highway miles. Transmission went out at only 75k. Never had trans problems with any car Ive ever owned. From what I hear, this is typical. Honda transmissions are some of the worst made. GM and Toyota are best. Oh well, you live and learn. Hope this review helps someone NOT buy an Acura or Honda.

The Acura has a variety of different cars and usually all fuel efficient. When I purchased my car I looked at a variety of Nissans and chose the Acura due to the fuel efficiency of the product. I have a black model and love it. It is shiny and always stays shiny. I like the red color in this car. I did not do any upgrades on my Acura since I was trying to keep the cost down, but many are available. The best one in my opinion is the navigation system. The passenger capacity is also good and sits 5 including the driver. I dont think you can get better than that but I am completely satisfied with it. I am very happy with my Acura.

Whether youre looking for a car with speed and lots of power or a family car, Acura has what you are looking for. They have any variety you could think of - minivans, compact cars, coupes, SUV. They include navigation systems, internal and outer cameras so you know you have a safe distance from others. You can personalize and add more options to your car such as style, color, extras included. They also have a lot of options for the right car for you. Whether you need lots of space or just a little, they have it all. I have 3 kids so I needed something with lots of space and I found exactly what I was looking for. Love these cars. Very stylish and safe family cars. Very minimal to no problems. Would highly recommend.

The price and the accessories inside the cars, including the interior design separates this brand from the others. The thing that made me choose this brand is the affordable prices of the personalized accessories in the car. I really liked how they gave me a wide variety of choices. I also like the exterior design. They come in many different colors and models like the NSX, MDX, RDX, and TLX models. I think the number of choices was desirable and I had a good experience choosing my car. Also, the number of seats is adequate, not too small and not too large. And there is also enough trunk space. I can fit most of the stuff I need to in there.

During the week of January 16-January 19, 2012, my vehicle was taken to Acura of Brooklyn on 2722 Nostrand Avenue for an oil change. While there, the service adviser informed me the rear brakes of my 2006 MDX needed to be replaced and I consented to the service. On Sunday, 1/23/12, as we were on our way back to Brooklyn from Boston, Massachusetts, my husband and I heard an unusual sound coming from the front end of the vehicle. We immediately called Acura of Brooklyn to report the problem and they advised us to go to the nearest Acura service station in Boston. When we arrived to Acura in Boston, the service department was closed. A representative from Acura of Brooklyn then advised us to bring our vehicle in the next day so that the source of the problem can be determined.As we proceeded to drive home to Brooklyn, the front end noise became progressively worse and the wheel began to shake excessively. This occurred approximately 60 miles south of Brooklyn in Connecticut. Suddenly and without warning as we were driving on the highway, our front right wheel came completely off, nuts and all. Needless to say, my 10 year old daughter, my husband and I were shaken up by this incident. We called a tow truck company and our vehicle was taken directly to our house because Acura of Brooklyn was closed. Early the next day, a service technician from Acura of Brooklyn came to our house to assess the damage and the vehicle was immediately taken to be repaired at their service station and we were given a loaner car. After the work was completed, my husband asked for a copy of the work order to see what damage had occurred and if and what parts, were replaced. It was never sent to our house or given to us. A routine follow up customer service call was received 3 days later and I explained my dissatisfaction with the way the incident was handled and the disregard and inconsiderate behavior of the Acura staff. The customer service representative assured me that the message would be relayed to the manager and someone would be contacting me soon. No one did.In March 2012, my vehicle was taken for a routine oil change and I was told that the front brakes would be in need of replacement at my next visit. Today, Friday, May 11, 2012, I took my car in to Acura of Brooklyn for a routine oil change, to replace the front brakes as instructed and also to report a knocking sound that I was hearing from the front end where the damage occurred when the left wheel had come off back in 1/2012. Not only was I told by **, the service adviser, that my front brakes no longer needed to be replaced but now my left and right wheel bearings needed to be replaced and my axles as well. Although puzzled by this new information, I immediately asked if it is impossible that the damage was done when my wheel came off on the highway. I was told no that this is due to the normal wear and tear and also because of my high mileage. The quote given for the repair was very high, even at the discounted price given by **.I asked to speak to ** manager, ** who was very hostile and inconsiderate from the beginning of our discussion. In no uncertain words, ** informed me that he was not present when the incident occurred in 1/2012 and that our near death experience was irrelevant to him. I reminded Mark that my husband, my daughter and I could have died when my husband lost control of the vehicle due to the negligence of his mechanic, who failed to tighten the nuts of the wheel. He showed total disregard and told me that if I dont want to pay the money to have the service done, I should pick up my vehicle. I was disgusted by his behavior but I told him I would call back once a decision was made.Approximately 30 minutes later, I reluctantly called ** back to inform him that since my vehicle is a necessity, the service work should be done but I will be filing a formal complaint. He informed me that this is really not worth it and he does not need the money that bad. He also told me that I should pick up my vehicle if I was not comfortable with the work that is being done. I told him that the purpose of my call is to have the work done and he cannot refuse to provide service to my vehicle. Since ** behavior was upsetting, I asked to speak to his supervisor but he informed me that ** would not be back until Monday. He then hung up the phone. This lack of consideration, disregard and poor customer service and relations is totally unacceptable and prompted my decision to file this complaint.

I purchased my first Acura TL in 2002 as a leased car and then I purchased it since I was such a satisfied customer. To my dismay, my car is slowly showing signs of oxidation on the hood, rear trunk and front hood. To my surprise, I have noticed other Acuras on the road that are about the same age as my car and they too are showing signs of erosion in the same areas. This appears to be a manufacture defect. I plan to create a blog or use my Twitter account just to get a mass response from the over-public who have Acuras if they too are experiencing this problem. Before I did the internet probe I wanted to first check with you to see if you have received complaints about erosion occurring on your cars. Im told that Honda has a growing problem with cars that rust/erode based on poor construction. My car trunk leaks into the area where my donut is stored since day one. Thanks you for your attention to this. The cost for a paint job is in the several thousands.

When I met my husband, he was driving an Acura TL. We used that car for a long time. It was gorgeous outside. The inside was spacious and comfortable and fit two childrens car seats comfortably. We decided we wanted more room in the trunk area because we have to take a lot of kid gear and suitcases when we travel. We got the Acura MDX. I drive it. Its an SUV, but its boxy squared off looking. Its more rounded and soft looking like a car. I have mine in a burgundy red. Inside is like a camel tan color leather seats. It has very tinted windows. The built in navigation is really nice. The navigation screen and radio screen is huge and very easy to operate. I like that I can control the radio with the buttons on the steering wheel. There is a third row that folds down. I keep it permanently folded down because we only have two kids. It is easy to fit in two car seats in the second row and would be easy to fit three. On the rare occasion that we do have the third row up it has sat three full sized adults in the third row comfortably. There is also a ton of room in the trunk. When I had to have my car serviced last month we got a loaner car. They gave us the Acura RDX. Its nice, but not quite as nice as the MDX and feels really cramped in comparison inside.

The Acura RSX model was definitely a nice vehicle for me. It got me to where I needed to go. And was a nice, fast, smooth ride, but not great in cold weather at all. I loved how it had cruise control for smooth, reliable, fun ride. The stereo was nice. Almost sounded like I had a system in it but it was generally just stock. All and all the heating was nice. You could change it for passenger and back seating. There was enough space as I didnt really have anyone riding passenger. However, not enough leg room for anyone over 57 in height. So I am only satisfied, not super happy about that. Nevertheless, it is sleek... Ultimately got so many compliments while driving it by random people in public places. Was quite impressed by how many people said I looked hot in it.

Car runs rough and shutters at 1200 RPM. Acura says maybe Acura cylinder management system but not sure.

Upon purchasing my 2015 Acura TLX, I was not told that Acura and Apple iPhones do not play nice with each other. At the time I had an iPhone 5S and now have an iPhone 8 and neither work with my cars hands-free dialing. I have carefully entered contact names and voice tags into my speed dial list but when I speak the name John **, up comes a list of names starting with Mary **. Acura offers no fix. Quite the deal from a so-called luxury care.

Although Acura does not have many models, they produce much more reliable and long lasting cars because they have more time to focus on perfecting the few models they do have. I love the sporty yet calm look of Acuras. They keep a very stylish and sleek looks while also not skimping on comfortability and nice up to date technology. They have many upgrades and personalization options that should please any consumer, from color to the latest gadgets/technology. You will not be disappointed! Acura has always been very comfortable and passenger friendly. Three people can fit very comfortably in the back and they leave everyone enough leg room!

In March 2014 my 2009 Acura TSX battery died after work while running errands. I have the Acura Care extended warranty and contacted roadside assistance to come give me a jump start. Acura Care was great. They made sure I was safe, and got someone to me in 20 minutes. The guy told me my battery terminals were corroded and my car may not start in the morning. Knowing I might need a jump again in the morning, I woke up early to see if my car would start. No such luck. I called Acura Care again to see if they could come jump me so I could drive it to a dealership. Apparently they have a 7 day rule where only one type of service can be utilized. I asked them to tow my car then. Tow truck guy refused to tow it and jumped it.Now gets to the meat and potatoes of my issue. I get to the dealer around 7:45 and tell the service guy Im having battery problems. He pops my hood, tests my battery and says Yep you will need to buy a new battery. I point to my battery and say It says right on it, in two spots, 100 month warranty. My car is obviously not 100 months old. He begins to tell me that the warranty only applies to batteries I purchased. Now Im getting angry. I tell him, I did purchase the battery, I purchased the battery when I purchased the car. He then tells me, The battery CAME with the car. I respond with, Listen, I bought the battery when I bought the car. I own the car. I bought the car, the rims, the seat, the engine, the fluids. I bought it, I bought ALL of it!!!!! Im now extremely angry and waving my hands. The service guy tells me to calm down so he can get his manager.Mike the service manager at Rick Case Acura of Fort Lauderdale tells me the same story as the service guy. That the two stickers on the battery mean if you replace your battery you get a 100-month warranty, but the warranty does not apply to batteries that came with the vehicle. They are under the 3 year/ 50,000 mile warranty. I tell him what Acura is doing is extremely deceiving. They are putting multiple stickers all over a battery claiming a 100k warranty, when it doesnt apply to me since I didnt buy a replacement battery. Acura should provide different batteries when the car is sold, than when it is replaced. He agrees, says it is the root of a lot of problems with customers and offers to comp the labor of replacing the battery (Thanks for the $25 comp for 2 minutes of service).I then mention my battery terminals are extremely corroded and I will need a new cable. You can get this cable and terminals at the auto store for $4. He agrees and says its cracked and will need to be replaced. I was now running late for work, and asked if someone could drop me off 15 minutes away. I head to work where a couple hours later I get even crazier news from Acura. I will also need to replace my battery harness, which is $400 and has to be special ordered. I am baffled. I knew I would need to replace a cable, but a harness? And a harness is $400???? The service guy tells me it is connected to the terminal cable and corroded all the way through. There is absolutely no work around, and I will need to purchase the battery and new harness to get my car up and running again. I remind him that I have Acura Care Extended 100,000 mile Warranty and to see if the harness is list. He calls back a few minutes later to tell me the harness is NOT part of the warranty. I tell him A harness sounds like it SHOULD be a sturdy item, that supports another item, and shouldnt break. Whats the problem here? He tells me the battery was leaking acid all down the harness and it is no longer usable. This all stems back to Acura and their ** DECEIVING, lack of customer service and living up to their promises. I had to shell out over $600 for a bad battery. A battery that lead me to believe it had a 10- month warranty. I will NEVER buy another Acura again. I loved my car until this incident and their lies, fraud and failure to live up to their advertisements came to light.

Bought the Acura TL as a CPO. Good value. No real issues except for a couple of minor computer parts that needed to be replaced. Now have 127k miles on it and have owned it for 9 years. 2005 model year. Best body style... Do not like the newer ones, style wise.

I purchased a 2015 Acura TLX Oct 2015. Day 1 of picking up the car it had a rattling noise in the speaker. I reported it to John Eagle where I purchased it and brought it back for service. Since then I have brought the car back 7 times to the dealership and they have not been able to fix. They will not replace the speakers or anything in the sound system. I have the car volume on a level of 3 and it still make that noise. If I turn the volume up higher you can hear the knocking noise from outside the car. The dealership finally had an Acura District Manager come out on 7/8/15 and know they are saying that they cannot fix the problem and there is no fix for the problem. They kept saying it is indicative of the type of car. The guy I am working at Acura corporate said he will get back to me which means I have to call him 3 or more time to get a response. The dealership admits that there is an engineering problem with the TLX but there is no resolution for it. If anyone has any advice or how to remedy the issue please let me know. Very frustrated that I worked very hard to get a luxury car and realize that I got better service when I had Ford, Subaru and a Honda. This my seventh leased vehicle, 4 Hondas leased and they are going to lose a customer that has had great history. So upset with the situation.

I bought the Acura MDX 2014 three months ago, the LED tail light does not work. I took it to the Cerritos Acura dealer for repair (2 times) and they told me the warranty is void because I have one very minor scratch at the light. DO NOT BUY THIS VEHICLE.... HONDA is trying to void your warranty and they wont admitted it is engineering problem.

I have a six month old 2016 RDX with Tech Package. Overall I am happy with my RDX. The key fob is another story. I keep the key fob in my pants pocket. When I got into the RDX the key fob must have rubbed against my pants leg. This set the lift gate off raising it in the garage. The liftgate hit the top of our garage putting a $438.00 dent in the lift gate. The owner of the body shop I use also has a RDX. This also happened to his wife. The key fob is poorly designed. It should also be height adjustable. The less expensive CRV has this feature. Acura should step up and fix this issue.

Its high class. Not a lot of work needs to be done because of the quality of the car itself. It offers Integra which I had myself. Then you have the sort ILX and MDX. Its a lot of sporty type cars with smaller engines to save games. It has different models. For example the base model is like an normal car, maybe power windows and a standard stereo. Then you have the different packages to go along with the car. It goes like any other car that a person would buy. Basic and then upper class and then the middle affordable one. It depends what you can buy on your budget. But if you are looking for space these cars are probably not the ones you are looking for. Maybe good for two or four people. But if you are looking to have more than four, dont even think about adding another person inside.

I purchased a new 2014 Acura RDX with all-wheel drive and technology package from Apple Tree Acura in July 2013. The dashboard has slowly warped where it meets the windshield and has a dip or sag about 6 inches long and inch deep. The Apple Tree service manager as well as the factory representative determined that the problem is a characteristic of the RDX, that there is no fix and they will not attempt to repair or replace under warranty. They have admitted that my dashboard is the worst they have seen, but all RDXs have this characteristic to some degree. I believe this is a flaw and it should be repaired under factory warranty. A $40,000 vehicle should not have a sagging dashboard as a normal characteristic. It certainly was not sagging when I purchased the car. When Apple Tree Acura sold me the RDX, they promised me a comprehensive warranty and exemplary customer service for 4 years or 50,000 miles. They now point to the factory representative’s decision as final and refuse to honor their commitment to me. I strongly urge buyers not purchase any vehicle from this dealership! They have absolutely zero integrity.

Called Acura when I got flat tire this morning. It is now 3 hours later they just arrived. There was no spare in car. No Acura emergency service like other brands such as Mercedes and Lexus. Very little help for person who does not know how to handle the problem. We own three Acuras. Never again will I buy one. With Mercedes or Lexus you call and they come get you and car. They repair. None of this arguing for a tow truck. No need for a million explanations. They just lost my family’s business. What a shame.

The headlights on my Acura are already cracking in less than 4 years. What a joke. I’ve been a long time Acura customer but this will be my last one. Save your dollars and go elsewhere as this company does not have your best interest in mind.

When driving on a highway in a snow storm my dash lights up like crazy telling me that the Collision Mitigation and adaptive cruise control has stopped working. The voice on the warning said to turn off the engine and restart it. If this didnt help see the dealer. When I went to Pauly Acura to find out about the problem I was told that was normal. When I called Acura directly I was told to check the owners manual and basically this is normal.We bought the car for its safety features. Wouldnt you want all features to work in bad weather? I asked what Acura was doing to correct the problem and was told nothing. I asked to talk to a supervisor and the lady I talked to would not connect me. My other car has the same type of system and works perfect in bad snow storms. This TLX 2015 with 3000 miles on it is not as good as our old 2001 or 2006. If I knew that this safety system had a problem I would of bought a different car. Who reads the owners manual before they buy a new car?

The car has great mileage and its size is not too big or little. Anyone can fit inside the car. It also has a good window tint. The seats are comfortable and made of good material. The car parts are not too expensive if needs to buy for it. Plus the gas is not expensive, and only $35 will fill up the tank.

Acura RDX - comfortable cushy drive; somewhat slow acceleration; blindspot on passenger side more noticeable than previous owned vehicle. Window design needs to be improved. Averages 21-22 mpg city driving, 26-27 mpg highway.

I bought my Acura 1 year this past November. My front tires look like this!! I have been through 2 oil changes (One this past November) and tire rotation, only for Acura of Memphis not to mention anything about an alignment. I asked to speak with a service manager and the rep sent me to Doris ** (I knew she wasnt a manager), who made me feel really bad. She said its my fault that I didnt get an alignment. Im suppose to get it twice a year (who does that? Who knows that?) She also asked if I read the manual for the service codes??? NO! When service due comes up, I go to Acura of Memphis. I thought this was a one stop shop, but it looks like I have to turn into a mechanic! When I bought the car, I was told oh yeah, oil changes and tire rotations 2x a year. Well according to Doris, its suppose to be 2 oil changes, 2 alignments, air filters, etc. Sounds like $1000 for maintenance 2x a year. Im stuck after 1 year, 30k miles, buying two tires ($244 ea and alignment $99).After writing the post above on Facebook, the General Manager, Clifton **, called me very upset. He stated that I post incorrect information. He also stated that Doris was indeed a manager, in which the website stated that she was a service advisor. Per Mr. **, she was promoted 2 weeks or 2 months ago. Mr. ** clearly wasnt trying to resolve my problem, but was very argumentative. I told him multiple times that my problem clearly isnt a tire problem, but an alignment problem. He totally ignored me and started reading some script talking about what Acura does for their customers. His tone was very negative and I dont ever care to speak with him again. I am not sure why a General Manager would call a customer irate. I have replaced the two tires and got an alignment. No help to Acura of Memphis or the General Manager.

Called to submit a warranty claim on 5/30/21 and have been waiting over two months for a call back. I have followed up twice on 7/8/21 and 8/15/21. Each time I am Told that the case Manager cannot take my call and a call back request has been submitted. The issue with the car is continuing to get worse and Acura customer service does not care to resolve the issue. Extremely dissatisfied.

My first warranty ran out. I am so barraged with phone calls about extending it I chose not to pursue another one. The calls are a constant irritation. Besides, after 100,000 miles with no problems I’ve already gotten my money’s worth.

Apparently someone tried to steal my 2014 Acura MDX and thus it was immobilized by the anti-theft. They stole my sunglasses and apparently tried to use a crowbar to get in the window DENTING the window frame even though the car was unlocked! Therefore, I could not start my car as it was immobilized and was told to get the other key fob that was 30 minutes away at home. I could only get to that the later in the evening after the Acura service dept was closed. So the next day, today, beginning at 8 am, after TENS of calls with Acura Roadside Assistance and then with several non-English speaking tow truck drivers, the first tow truck could not get the car into neutral so they left. Hours pass, the second truck was not the right kind to pick it up after specific instructions were relayed that it had to be the special tow truck. Hours pass, the third truck had a flat tire so ultimately could not make it but failed to call. Hours pass and the fourth tow truck arrived 3 hours later than expected and then delivered the car to the WRONG DEALERSHIP ACROSS TOWN. I was then told that the car is nowhere to be found by that dealership and that the driver had driven away with it on his truck!!! Two hours later I was told it was found and being delivered to the right Acura service. Then I was told the car was LOST and could not be located at the new dealership! One hour later, after I called the last of five tow truck drivers and the dealership and connected the dots for them, the car was found again. Moral of the story, beware of Acura Roadside Assistance promises and next time plan to spend TWELVE HOURS OF YOUR OWN TIME TO RECEIVE ACURA ROADSIDE ASSISTANCE.

We had leased our Acura MDX through a local Acura dealer. The experience was fair. The showroom tries to portray the brand as a true luxury car, but most salesmen seems fast-paced, with the typical gimmicky talk and cheap suits. The Service was even worse. Anytime the car would require scheduled maintenance, they always tried to upsell us on things like Automatic Transmission fluid change, stating it was very dirty (after only 8,000 miles?), despite the fact that the maintenance schedule doesnt require this fluid change until 20,000-40,000 miles. Filter changes are also their favorite, stating that theyre very dirty and its bad for the vehicle.I never got the impression that the Acura brand is synonymous with luxury, unfortunately. Just a dressed-up Honda, and this trickles down all the way to how they sell and service these vehicles. The car itself has a few, very annoying issues. For one, the front windows are extremely loose, and when opened even slightly, rattle beyond belief. Acura Service techs state this is how theyre designed, and that its normal. It pretty much renders driving around with windows lowered impossible, and from the sound of it, Acura owners have gotten used to it. After almost 3 years, were still struggling with getting used to it.The infotainment is brutally slow. If you click on Settings or any other option, it often takes 2-3 seconds for the screen to refresh and show the desired information. Having rented a BMW X5, or even a Volkswagen Touareg, the computing power of their infotainment systems is much more up-to-date and intuitive. The interface design on the infotainment touchscreen buttons is also very primitive. Like something youd find a first-grade graphic design student do. Certainly not the luxury experience theyre selling.Overall, the exterior is neat, slim, with touches of chrome here and there. The interior is also nicely done. I am surprised as to why the third-row seats do not have A/C vents (like the Honda Pilot, which sells for considerably less does). The power liftgate has failed us more than once, and the remote engine starter oftentimes just stops working, requiring me to manually disconnect the battery to reset everything. Ive given-up taking the car to the dealer for every little nuance. Driving-wise, the car is light and responds well to steering input. Power is adequate, and AWD system performs remarkably well. Despite all of this, we wont be leasing another Acura again. We feel that too many corners have been cut, and not enough attention to detail has been paid to areas that really need it to qualify this vehicle as a luxury one.

My dashboard started cracking around the passenger side airbag. My car is garage-kept most of the time, even at work! Its obvious that this a manufacturer defect and should be replaced! In one day, I saw 4 TLs with cracked dashboards! I dont think I will buy another Acura.

Vehicle Mileage: 17997. Description: I recently purchased (5/24/2017) a 2016 Acura ILX. Im very disappointed to say the least. This car is expensive and Doesnt even offer a satellite radio. Also when driving I cant access my phonebook to make calls. I have to pick up my phone to call a number. I can only use voice call to call 15 stored speed dial numbers instead of being able to say call whomever. Whats the purpose of hands free when this car doesnt offer that. Also the name doesnt appear when a call comes through. Even though the contacts are downloaded into the system. I had all of these options in my Elantra before trading it in on what I thought would be better for me. A mistake I made because clearly more money doesnt mean better. Could this please be fixed?? Im so upset about my purchase and wish I could trade a brand new ILX back in for an Elantra that offers better quality. The phone system needs to be fixed in the ILX. I wouldnt recommend this car to anyone. Thank you for your time. Ive actually reached out to the CEO and he forwarded me to a representative whom was NO HELP. I actually asked them if they could upgrade this data system in the car or buy back their overly priced basic car... Im still stuck with this Car for 3 years.

Acura offers vehicles for whatever your reason and needs. They offer the TL models, TSX, ILX, sedan. SUVs include the RDX and MDX. Sedan models seat up to 5 people. SUV models can seat up to 8 people and plenty of room for cargo and can be adjusted for smaller families as well. Their cars are very sporty and luxurious. Clean lines and sharp features are often found in these brands. Comes in colors white, black, and grey. Features include navigation in the touring models, CD player, remote alarm, seat warmers, blue led lights, window defogger. Upgrade stereo to DVD player or in dash system. Personalize every drivers seating preference like the navigation system and music settings and volumes. Overall great customer service and luxury models always come fully loaded. Warranty is awesome and great efficiency in gas mileage. Value of car is worth it in the long run.

I own a 03 TL. I purchased it used back in 2006 with less than 42,000 miles on it. About 7 months later, I had issues with car skipping gears. Took it to the dealership and was told I needed to get my PCM, 2 engine mounts, and transmission replaced. At this time, I had only 53,800+ miles. Had I not bought the extended warranty, I would have had to pay for the PCM and engine mounts to be replaced. Now fast forward the 2014, check engine light is on as well as TCS. Had various places check it out and they told me it appears to be a transmission problem/torque converter clutch solenoid issue and to have the dealer check it out. I was hoping that it wasnt that. They tell me my transmission is pretty much shot. Im like, seriously? Im just now getting over 173,300 miles and my 2nd tranny has failed? Very disappointed. Acura knew about these problems and they should be held responsible for this. People cant afford to replace things like that every 100k miles or so. That should not happen. Needless to say, I will not be owning another Acura.

I purchased it used around August of 2010. The vehicle had approximately 122,000 miles on it and was in great shape body wise and mechanically. About four months ago, I could feel the transmission beginning to slip. Recently, it has become dangerous to drive this vehicle. While accelerating, the car will slip into neutral. I was nearly rear ended by a vehicle following too closely when I lost power. Once, while stopped at a red light, it drove with my foot on the brake and the car went into reverse. If I had hit the gas hard, I would have crashed into the vehicle behind me.

I drive a lot. My salesperson knew this and I have purchase 5 cars from the same dealership in the past 4 years. I have always either purchased Hondas or Acuras. All from Wier Canyon Honda and Acura, Yorba Linda, CA. I purchased very recently a 2014 Acura MDX. My salesperson failed to let me know that the vehicle does not have a spare tire. I could not believe it when I found out. A tire inflator kit in the back of the vehicle will not help me if I have a blowout out on the 5 freeway between LA and Stockton. I will never purchase another Acura ever!!! The dealership told me they would only charge me $450.00 a spare tire kit instead of the normal $650.00 they normally charge. Really after 5 cars from Acura. I dont think so!!

The ILX is a nice small car with good electronic features. The TL, TLX and many other Acura models have very nice exterior and interior designs and it isnt too small or too big and has nice seats that arent easily damaged. The cars work very well and have great helping technology. The upgrade options are very good just a little pricey, the upgrade includes extra things for the car to make it look and perform better which adds onto an already great car. Acuras are very good for family, you can fit 5 people in it which is a good size, there is enough space to take little road trips.

Love the Acura deluxe. The car is beautiful and also has a perfect shine to it. I love the black color interior. Its perfect to go to the beach and does not get wet very easily. Its very big and has a perfect warm seat. It is perfect if you have kids, and the kids and love ones love it. Also the deal I have made for this car is perfect. Did not pay that much. The best machine and engine. The best car for me.

There were many body styles, years and color selections. I preferred a more modern style. Deciding between a smaller sized car or a bigger heavy duty one was the hardest thing. They have some that are cramped feeling but then they have spacious ones, from two to six passengers depending on the model you choose. There were different features available for different models. They had a trade in options, and great payment options. And a lot of customizing options.

My exterior door panels have warped 3 separate times and now the 4th time. Acura (2015 Acura RDX) has a defective material and now fails to stand behind their product. This has also happened to my 2016 Honda Accord. I know numerous people that own the same products and they too have warped panels. Acura will not stand behind their product. I am so finished with this company. I own 3 Acura’s and a Honda! I’m finished with them.

My wife and I purchased a pre-owned 2017 Acura MDX from a local Honda dealership which was acquired from a Colorado Acura dealership via a regional car auction. The vehicle had only 650 original miles on the odometer and was spotless as well as mechanically in excellent condition. The car now has 3500 miles and the entire family is very impressed with the quality and comfort. Very pleased!

The brakes in my brand new RDX have been squeaking since about a month into owning the car. It started happening when the weather got cold. The dealer replaced the rotors and brake pads but the noise is still there. Now Im told by the dealer and Acura Corporate that theres nothing they can do. What? How can that be? This is a $50,000 car and it sounds like a NYC Bus or an old beat up car. Its embarrassing. Apparently this has been an issue for a couple of years and had I known it I would NEVER have bought this car. How do you tell people who spend so much money that you cant fix squeaky brakes! Shame on Acura.

Luxury, comfort, power, economy and best dealerships! Its fun to drive and handles well, also looks classy and stylish. The main thing its made by HONDA, that says volumes. My wife and I took a long car trip and she said this is the first time on a car trip her back didnt get sore. Total Reliability, also MADE IN AMERICA.

2014 acura mdx - Unusual engine noise when idling. It started in March of 2015. Took it to dealership. Was informed that it common noise to mdxs. However, when I bought this mdxs new there was not this unusual noise present. So acura has no fix for this problem. Others have reported similar noise. I believe that a class action lawsuit against acura will have to be taken for them to fix this problem.

My car was making noise once it ran for a while, went to two different dealers both said this is how Acura is made. I have an Acura 2014 MDX. When the dealer took my car to do service and gave me a temporary MDX 2014, that car made no noise, it was only my car. They did not know what it was and claimed it was normal. It is very annoying.

I purchased a new 2020 Acura RLX hybrid with all of the bells and whistles. While under 30,000 miles the vehicle has had major issues with the infotainment system, the fuel pump, transmission, and battery. All have required replacements and extensive (months) time at the dealership. On August 13, 2021, while at a hospital in another state, for my mothers surgery, the vehicle failed to start inside a parking garage. Acuras roadside assistance was contacted and they informed me that they were unable to tow the vehicle from a parking garage and I had to find my own towing company. I arranged the vehicle towing, at my expense and had to get a rental car to get home and back. According to Acuras warranty, all of these expenses are reimbursable.I picked up the car a week later from the dealership just to find that my back seat was missing (the hybrid battery had to be removed to replace the fuel pump). Once I got the seat installed, I went home and filed a claim with roadside assistance. That claim has not been paid or even decided after 7 months. According to Acuras policy, this was supposed to take place within 30 days. I later the transmission failed to work, and I had to have the car towed to the original dealership. I filed a Lemon Law claim as advised by the Acura dealership due to all of the issues with this vehicle through Acura customer service. The claim was opened in September of 2021. The process as listed on the Acura website is a 4-6 week process to obtain a decision. It is now February of 2022 and no action has taken place. When I call customer service I am informed that it is with a new case manager and the process has to start over. In other words, the first lazy case manager did nothing and they hand it off to the next case manager to start the process over. This is my 3rd Honda vehicle to include a 2019 Acura TLX that is 1 year older than my 2020 RLX. I have always had great experiences with Honda until now. What they have become is a company that no longer values dependable vehicles or great customer service. Even if you are paying over $65,000 for a vehicle.

I love Acura RDX. This model is the best performance driving car Ive ever had. I can speed the driving on any street and still feel very comfort while Im driving. The appearance and features are wonderful to use, this model has high technology advanced system to synchronized with wifi systems while youre driving and most newest systems are updated. Plus, I like the passenger capacity for this vehicle. I can take a passenger in a comfortable setting and also I can load up any packages and easy organize in so many spaces available at the back. I also like the upgrade and personalization option on this vehicle. It has a easy process setup even I can do it by myself without any professional help. Always alert me with a latest upgrade to need.

Acura has so many different varieties. There is really something here for everyone. I am picky, but it was easy for me to find something unique and luxurious. Love built in GPS, fresh acceleration and sleek design. The car seems luxurious but with reasonable price, very eye catching and I love the image that comes with it. Also has fantastic size for the whole family and the dogs. Perfect for my road trips and always really great to take hiking. It was very functional and realistic. However, my husband had way more options with his Lexus. I also had many more options with my Subaru. If there were more features I missed, I was not made aware of them.

The Honda Acura had many models including SUVs or sedans. I have an SUV car and it is very convenient for the snow. It handles snowstorms pretty well and is able to get up the hills. The car looks luxurious and has an expensive feel to it. Definitely cheaper than the Lexus or BMW but has many similar car features. The additional higher end features are included in this car. It has many advanced features and upgrades including the sound system, sunroof, Bluetooth accessibility, roof rack, heated seats, GPS, parking cameras in the front and the back. This car seats 5 people including the driver which is perfect for a regular sized family. It is good for vacationing and there is a good amount of leg room when seated fully and no one is really cramped or smushed together.

Paint is falling off rear bumper. What once appeared to be a little scratch has spread to become an ugly scar. I would assume that the paint would be more durable than this.

I left my Canadian 2001 Acura 3.2TL at AutoWest Acura of Stevens Creek for a recall check up on the automatic transmission overheating problem on 1/30/2012. I communicated with Sarah from Canada Acura client services and she said that AutoWest Acura of Stevens Creek just needs to give her a call and shell provide the procedures necessary to perform the recall. Jaime from AutoWest Stevens Creek, on the other hand, left me a voicemail yesterday at 6:42 pm saying that his service manager needs to do more research on my car before working on it and that the last Canadian car that was brought in about a year ago sat there for 3-4 months, almost 5 months, and he implied that I might not want to wait that long to get the required service from them.Quoting their recall letter, What is the problem? Certain operating conditions can result in heat build-up in the transmission second gear set on certain 2000-2003 vehicles. This could result in gear tooth chipping or, in very rare cases, gear breakage. Gear failure could result in transmission lock-up and a crash could occur without warning. In most cases, abnormal transmission noise will indicate a problem.I refuse to accept the fact that they are showing absolutely no urgency in having this defect remedied. It is ridiculously that a dealership who sells Acura cars could not locate the necessary documents to prove that this recall exists. I literally had to make all the calls and walk the service advisor through their own company website as if it was their first time seeing recalls. Even then, Jaime insisted that the recall letter on Acuras website was not enough information.Who dares buy an Acura now?

I purchased a 2008 Acura TL new. The car was well maintained and garage stored. Within several years the perforated leather seats began to split. I had to have them replaced. The car was in great condition otherwise so I spent the money to replace them. A couple years later I noticed a crack on the right side of the dash. The crack grew and has expanded to multiple cracks. I have never experienced this with a car and would certainly not expect it from a brand known for quality and luxury yet when I did an internet search I discovered that it is a common problem with the Acura. Buyer beware.

We purchased a beautiful 2020 Acura MDX ASPEC back in Oct of 2020. We did not negotiate pricing as we believed it was at the right price point based on the competitors. Unfortunately, the windshield has a wave on the passenger side which I have never seen on a windshield. The dealership was very good and replaced the original one that came with the vehicle and it was worse then the original one. The dealership ordered another replacement one and called me in to review it before they would book it in for replacement and again this one was worse then the original one and the one they replaced. I was working with Honda / Acura of Canada Client relations and their Customer Mediation Specialist told me that they Acura Canada would not be replacing the windshield our 2020 Acura MDX as the concern in not consistent with a defect in Manufacturing.

The driver side fog light unit fell off. I have been taking care of the car very well and there isnt anything remote in my driving that would have caused it. Multiple pictures were provided to Acura for verification. Acura does not own that the unit failed due to manufacturer fault. Shame on you Acura.

We knew pretty much what we were getting by the prior research we did. Good looking vehicle but very serviceable. Load with features without having to pay a lot more to upgrade to those features. The standard package was enough for us. There were choices within the choices so it was easy to get what we wanted. Found there were things to choose from that we didnt know existed. They were able to please both my wife and myself. We are a family of three; so room is never an issue. We would be comfortable with more passengers in the car. Plenty of space in the front and back. Storage is plenty as well.

The Cars for Credit lot is a great place to go for any type of consumer. They are very easy to deal with even without much of a down payment. The design of teh car is much more stylish than past years but maintains the durability and functionality. A great brand for anyone interested in a quality automobile. You can get a lot of additional great features for customized personalization. They do everything possible to maintain quality. There is plenty of leg and head room for all the passengers to ride comfortably. A great overall ride.

This car is overall the best car I have ever had. The mileage is great and the amount of gas is great also. I only would have to put in $20 a day for gas for anywhere I go as long as it was in my radius. It had built in wifi and the amount of gas is the best out of any of the cars I have looked at. It has a lot of room for many of my friends. The interior is nice too, although it should have came with tinted windows because it would look way better. Also, I do not like the price I pay every month for the payments of the car. It could be a little lower.

I have been battling with Acura Customer Service for 2 months over a common problem Acura is ignoring: Bluetooth systems draining the car battery. I spent over two years having my battery regularly recharged or replaced, with the Acura dealer unable to diagnose the problem. I could not let my car sit more than one day without starting or the battery would be dead. I took it in several times and once paid to have a relay switch replaced, which did not solve the problem.I had lost use of my Bluetooth, but never connected the two, even though every time the battery was recharged the Bluetooth would miraculously work again for about 30 minutes... When I finally Googled 2007 Acura electrical problem I discovered lots of people have had this problem. Some had replaced their Bluetooth system and the problem recurred.Based on what I learned, had my Bluetooth disconnected. I contacted Acura Customer Service to complain about having to pay $100 to disconnect a system that has not worked for two years. Long story short, and after providing full documentation of my last two years of dealer, mechanic and AAA auto service, I was told that because Acura did not diagnose the Bluetooth system as the problem they could not help me. Ironic, eh? This problem has been occurring for years and by not diagnosing it they were not responsible for it. I must add I found Michael, the Customer Service person I spoke with, to be condescending and disrespectful (phone number 800-382-2238, extension **). Needless to say, my next car will not be an Acura.

I am a huge fan of Acura as well as Samsung and anything about cars and electronics intrigues me. I own a TSX ACURA year of 2010, I am greatly in love with it. Acura has a nice sleek look that make it different from other cars on the road today in 2016. The best part about it that it is luxury but not too expensive, great running car and very dependable. Plus you can fit one person in your front seat and 3 in the back with enough seat belts for everyone. I like factory items on an Acura to keep it classy, however, I did spice up my TSX up with some custom wheels, black and chrome. They go great with the car and makes it look like a combination of sport and luxury. However, I have had an issue with the navigation system draining too much battery causing my battery to go dead frequently.

Seems that I have purchased a vehicle with a bad history of torque converters and I am now one of those victims. Dissatisfied that I did not do homework on this brand and model. Me bad. Just have to say that when after a year not one service place knew what I was talking about, I should have gotten online. Went to an Acura dealer and got a clean bill of health one month. The under body vibrates and grinds a noise at certain speeds which has not been consistent, now the engine does not want to go as if transmission is not getting power and that is not consistent yet. Here I bragged about this car and seems that Acura needs to make a count on how many MDXes have this problem. Husband bought this for me and I wanted to get my own in the summer, now I will find the heated seats in another brand!

I recently purchased a new 2019 Acura RDX a-spec and have been experiencing continuous issues and malfunctions with the infotainment system. Issues include system freezing, Calls not ending, unable to access navigation or apple car play, System remains on (sometimes all day) when car is shut off. System will shut off while driving and lock out of all functions. Loud screeching over speakers at random. Unable to adjust volume with steering wheel controls, etc. Several of these things I was able to document on video. I was instructed by the service manager to disconnect the battery and allow car to sit for 10-15 min before reconnecting. This sometimes resolves for a short period before the issues resurface again. Not to mention, a step that no owner of a brand new luxury brand vehicle should have to do. I recently took my car into Acura for service and they ended up keeping the car for 2 days to try and troubleshoot the issues. This is what the Service Rep sent me: Hey Tony, I got word back from my area rep that he has to cross reference the data with the field engineer to see if they feel like changing the infotainment system will address the concern or not. Some of the symptoms are known issues but have not had a fix developed yet, but we want to be sure we exhaust all options. After all that, they were unable to fix or replace anything. I was told that Acura is working on future software updates that they can push out to everyone, but for the time being, there is nothing that I can do. I feel like I bought a lemon that is probably dropping tremendously in value due to these ongoing issues. I would strongly avoid purchasing an Acura RDX and any other Acura with the same Infotainment platform. Acura RDX Owner Tony **

Dealership totaled my car while in for repair and tried to hide it, they tried to pay me off not to leave reviews. 9/5/17 I received a call from the service department saying my car was involved in an incident at the shop that they had found that morning. I was told that they were unsure the extent of the damage at that time. I sent my mom down to get important papers out of my glove box as I was unable to get there. When she arrived, she found someone still working on the car and she opened the glove box to it full of water rushing out like a fish tank being dumped over. The next day I went down to the dealership to see my car myself and speak to management. We met with George who promised to bend over backwards to help me.I was continually pushed aside and treated like I was a nuisance. Once their insurance finally claimed it a total loss (over a week later) I then was left to do all the work, I had to fight for 104 days to get my car paid off. This was daily calls and emails and hundreds of hours of work. When it came time to get me into a new vehicle I was shuttled back and forth between salesmen (who were all friendly but couldnt help) and the 2012 that was comparable to my MDX was sold before I could get there to see it the next morning. I was hopeful theyd cut me a great deal on a replacement vehicle for all Id been through but alas all I got was a lousy $1000 off the price (something anyone could haggle down) and still paid over blue book, and 15% off floor mats and I had to pay for moldings to be put on to cover all the scratches on the passenger side. To get the $1000 off I had to fight for $250 of it and was told by Gene **, Fine if its a fight over $250 Ill do it just to get you done and out of here. He was incredibly rude to me and honestly I shouldnt have proceeded with the purchase of the new car especially since the only viable option was a 2015 MDX that now costs me an extra $150 per month and I had to start payments all over again.Once my car was paid I reached out to the dealership to try to work out some compensation for my time and losses like new tags, paying double insurance while I fought to get my car paid off, and interest accrued during that time. I sent a certified letter to George, and Gene called me in return, I asked to hear from George who refused to contact me and I never heard from again. I then put a complaint in with the BBB because I was receiving no response. George blank told the BBB they bent over backwards to help me and there was nothing more they could do.I then contacted Acura corporate directly (who were wonderful by the way) and they couldnt believe how I had been treated and they tried to help me. They arranged a call with the dealership which was between me, Acura and Gene. Gene again was not very friendly in his tone and took no responsibility for what had happened. His apology is, We are sorry this happened, and that WEVE had to deal with this. He finally offered me some compensation for my loses. $1000 with the stipulation that I leave no negative reviews and do not discuss the dealership negatively. And 3 years free oil changes (no way would I bring my car back to them).I refused his offer because I believe people need to know that while I was fighting the insurance I found out from their own tech and from their incident report I had to collect, MY CAR WAS ACTUALLY TOTALED 4 DAYS PRIOR TO THEM CONTACTING ME AND THEY TRIED TO HIDE IT!! Ive collected thorough documentation on all the events that occurred, and it is now my mission to warn people about this dealerships poor business practices. There are good people that work there that if they could have would have helped me more; these people are Bob **, Chris ** and Matt in sales.

Acura MDX, 2014 - Nice appearance. Very nice ride, good Continental tires. Comfortable driver and passenger seats. Both are adjustable. Telescoping steering wheel. Excellent gas mileage, 32 mpg hwy. Good forward and rear visibility. Easy driving controls on steering wheel. Good rear view camera. Good road map and GPS navigation. Adequate mobile communication system. However, complicated destination setup and manual organization.

Acura offers everything from sport utility vehicles, sedans and coupes. Very wide selection of quality vehicles that are reliable, stylish and dependable. There is something for everyone. Acura vehicles are very up to date and comparable to other makes of the same kind. Available upgrade options are extensive on all models, the options are designed to accommodate all drivers... With all the latest technology everyone is sure to find something to satisfy their needs. These vehicles are roomy and spacious with room to seat all passengers and the driver comfortably while also leaving ample room for cargo or other items.

I own a 2013 Acura RDX AWD tech everything about is perfect. Great power, great gas mileage, comfort and reliability. All the technology it has is endless. Anybody I’ve talked to who owns this car loves it. I look forward to getting in every time. The leather and fit and finish is as good as it gets.

Acura RL is a reliable car, fully equipped, great horsepower, all the bells and whistles, low maintenance costs, luxuriously on the inside and beautiful on the outside.

Overall love the Acura TSX. V6 is great. Mechanically any issues have been minor, mostly electrical. But the finish isnt holding up as well as I would hope or expect from Acura. Had peeling paint issues with a prior Honda product as well (Accord).

I have a 2010 RDX that I bought certified pre-owned. Just had my first oil change. Price shocker... What oil change costs $200??? In looking at the bill, $147 is for labor. The service also included a tire rotation which still should not cost that much. In addition, I waited an 1 1/2 for the car. What oil change takes that long?? I contacted another Acura dealership and was quoted a lower price for the same service. So far, Acura is horrible. The car came back with more dirt than it had when I brought it in. First Acura, Last Acura.

I have a 2010 Acura TL, 6 weeks ago while making a turn the driver side CV Axle cracked and broke disabling the car. I had it towed, $150 30 miles to my mechanic. It took 4 weeks to find a replacement CV Axle. Dealers couldnt get them. Apparently there were only 500 of these Axle setups made for this model - there were 12 available in the entire USA. I was lucky to get one I am told. Now just a week later, my passenger side did the same thing. CV Axle broke. These cars are garbage!!! I am told it could be as long as 8 months, by the dealer mind you, to locate and get a part from Honda!! I am out of a car. Piece of garbage!!! Sell yours and get a well made car, Tonka, Hyundai or Toyota, Ford, Chevrolet!! Anything but this crap!

The car is beautiful and that is my biggest attraction to it. I have the one with everything on it so its very comfortable. My only issues are 1.) Its a little bit rough to drive, you feel every little bump on the road. 2.) Acura doesnt do anything special for the owners, prior to this I had 2 Lexus and when you go to the dealership to get your car serviced you are treated like VIP. You can wait for the car in a lounge where you can have in the morning free bagels, toast or danishes along with regular or specialty coffee, if its lunch time free water, juice or soda. They have nice comfortable leather chairs, desktop computers, iPads and large screen TVs. In addition to this if its going to be longer than a couple of hours they just give you a beautiful loaner. Anything you want so you can try out all their different models.

We have an 03 MDX with 130,000 miles. We have already had trans replaced a little over a yr ago and last night it went out again. No warning signs, nothing. Driving 35 mph and the tachometer went to 4500rpm and we coasted to a stop. I did see the D5 light on dash, that tells us which gear car is in, was flashing. We simply can not afford to fix this again. We will never buy Acura again, and will tell all our friends to stay away from them. Even if I do find the means to fix it, it will go up for sale immediately, and I will be looking at Chevrolet for replacement vehicle.

I purchased Acura Care for my Acura MDX. The engine failed and it took 76 days to replace. Acura Care attempted to put a 60,000 mile engine back in my vehicle but I prevented it. They finally had the Walser Acura dealership install factory parts, but they delayed the process for two months. I am extremely dissatisfied with the level of customer service, care, and professionalism offered throughout this experience. IF I would have signed a forever discharge release, they would have made my car payment while it was in the shop. Since I would not sign, they withdrew their goodwill gesture. Acura, American Honda, Acura Care and the Walser Acura dealership left me very disappointed that a luxury automobile company would treat their customer in such a manner. If I could rate them lower than 1 star I would. I would not recommend purchasing Acura Care for your next purchase if you choose to take your chances with an Acura.

The Acura Integra is a very nice car. I purchased it earlier in life and it was a blast. Highly recommended. I loved the interior and the exterior. The interior was very sleek. The knobs were also sleek and slim. All the features were good. I didnt like the power of the a/c though, but it was bearable. I upgraded it a lot; rims, tires, exhaust, engine, suspension, etc. The upgrades were very high end and it roared. I loved it. But, the whole car felt small. I could easily fit two passengers in the front but if I tried to put another two in the back it would be less spacious.

There are a number of models to choose from and they range from the lower, cheaper models to the more expensive models with all the bells and whistles. It is a relatively higher end brand – not going to be on the lower price of cars but there are other brands that are much more expensive. There were a lot of personalization options available but of course they are all pricey but you get what you pay for. Overall I was pretty happy. It is fairly roomy and a little bit bigger than other cars. I am satisfied with passenger capacity.

Transmission problem at 101,*** miles - bought the car (2002 Acura MDX) used with 55k. Car was reliable until I saw my temp sensor trigger while driving on the freeway. I live in the desert so extremely hot temperatures are common. From what Ive read from former Acura mdx buyers is that transmission failures are common and inevitable. I made sure that the scheduled maintenance was performed to prevent the transmission failure. Im disappointed that even though my transmission had the oil jet kit that supposed to help lubricate gears inside I still have the transmission problem. Acura quoted me 4k dollars to fix it and my transmission specialist wants 3k. I feel like Acura should have these transmission replaced for free especially if you do your scheduled maintenance with them. Im going back to Toyota/Lexus.

I have been unable to drive my 2020 Acura MDX for over five months because a replacement motor mount bracket is on national backorder with no ETA available. It is not available in the after-market or used. In desperation, I contacted the Acura Brand Officer for assistance in locating the part or at least providing an ETA so I could make a decision regarding a replacement vehicle. He referred my issue to Acura Client Care. The representative took my information and promised to call back in a week. He did not. When I finally was able to contact him again, he was totally unprepared to speak with me and said he would call back in another week. He did not.Apparently, this is not an isolated incident. Since then I have read many Acura customer service reviews and many Acura owners have cars sitting because they cant obtain replacement parts and Acura customer service has been unresponsive. Ive owned four Acuras and the decrease in quality and customer service is very disappointing.

I have a 2014 Acura MDX that I bought brand new in February 2014. Test drive was fine but after about 1,000 miles I began to notice a grinding sounds coming from the front of the vehicle that sounds tied into the transmission as the grinding changes as it shifts through the gears. I called customer service 6 times leaving messages for a rep to call. When I do get a call back I am told they will have a manager contact me which never happens. How many times should a customer call before an issue can be resolved?

I had a disappointing and sad experience during my purchase of a 2015 TLX Advance 4 Wheel Drive. This is not my first time purchasing a car from Acura, this is actually my third vehicle from Acura. And you would think Acura as a whole, values their customer but honestly maybe they did in the past but NOT ANYMORE. The quality and moral of Acura has declined and is very low. I would like everyone to beware of this. First of all my brand new vehicle is 3 weeks old and last Monday 17th November 2014, I experienced a flat tire in Manhattan New York where I reside and to my amazement, the first thing anyone would do which is normal is to fix it on your own. After which you proceed if needed, to take it to a tire shop or dealership to be fixed much better however this was not the case at all. The vehicle had NO SPARE TIRE and I was not told this at my initial sale/purchase which is HORRIBLE for any customer. The customer has to RIGHT TO KNOW and given the choice what to do. But as a whole, Acura making vehicles like this now with no spare tire is NOT A GOOD THING AT ALL because it is a HAZARD AND DANGER TO THE CUSTOMER. I understand TECHNOLOGY is changing but ACURA NEEDS TO PUT THIS OUT THERE TO ANY CUSTOMER. As usual this a money making issue for Acura now because if they tell you the vehicle has no spare tire you have to purchase one on your own or purchase one with them. More expense for you. Coming back to my Current issue which is still going on as I have now picked this issue up with ACURA CLIENT RELATIONS, I have a case number so this is not a light issue especially for anyone with a new vehicle. The case manager assigned to me was so rude, very disrespectful, very bad communication and she should not represent ACURA at all. Her name was Katrina and she was the case manager assigned to my issue. She actually insulted me so many times and told me that it was my fault for not researching my new TLX properly. In other words, I was to be blamed for the vehicle not having a spare tire when she is absolutely wrong. Her tone was out of line and she seems to not value ACURA customers at all. What a poor example of someone like her portraying ACURA. She also proceeded to say that my sealant pump which they provide to fix the flat tire was not defective when it clearly was and she refused to see that. The tire sealant kit never worked for me and reaching out to her was of no use .Just to give you an idea as to how everything happened, Monday when I encountered the flat tire since there was no spare tire within the vehicle this made me so angry and I began to use their SO CALLED TIRE SEALANT KIT FOR A FLAT TIRE. In a nutshell, ACURAs version of a tire pump which is horrible. THIS TIRE SEALANT PUMP SEALED NOTHING... NOTHING I TELL YOU. The pump NEVER WORKED ONE BIT. This was my second disappointment and now the wheel that had the flat had WHEEL LOCKS. To my horror, the SO CALLED KEY FOR THE WHEEL LOCK did not work at all and the vehicle comes with NO WRENCH to remove the wheel lock despite everything going on. As a whole, all three items are very vital and dangerous to your life and everyone on this site should be aware of it. This is a big disappointment on Acura as a whole and they need to remodel and recheck their design of this vehicle next time or any other vehicle they would like to design. This vehicle is truly the best and very powerful however it lacks vital simple items which are important. The flat tire sealant pump does not work at all as I mentioned above. Please be aware and there is no spare tire for the customer unless you purchase one on your own or from the company. Therefore if you get a flat, the pump ONLY works if your tire has a hole JUST THE RIGHT SIZE FOR THE PUMP TO WORK. So everyone out there, please pay attention to this. The third thing on your tires as mentioned by me before, the wheel locks are placed on all four tires however the vehicle has a key which may or may not work and there is no wrench within the car to open the locks. This is a great risk and a definitely NO on Acura as a whole. I took my pump and wheel to be inspected and the service person at Paragon ACURA never updated with the outcome and forgot me completely hence no help from him. POOR SERVICE once again. I dont recommend this place and please be aware of your purchase of any 2015 Acura models. It is a SAFETY ISSUE FOR YOU AS A WHOLE. At PARAGON ACURA, THE SERVICE CONSULTANT was horrible and did not have the courtesy and professionalism to call me back concerning my tire pump and flat tire I left with him on Monday 11/24/2014 with any updates as I have to report this to Acura client relation. I called him after two days and he had the audacity to tell me he forgot to get back to me. POOR COMMUNICATION AND SERVICE FROM HIM. What a useless guy. OMG.This expensive vehicle also came standard with GOODYEAR EAGLE TIRES. Not a good thing to begin with as well. Anyway I wish to say in my closing please guys out there be careful and be safe. Take care of your own vehicle as you can see I am fighting currently to get acknowledged for their mistake. I think this is my last time with Acura as their service has declined completely and the lack of respect from the case manager Katrina is not professional at all. For Acura to have someone like Katrina representing them is very bad. She needs to learn the basic which is to know her job and it is clear she does not. Please guys out there be careful.

At the beginning of this summer, my dashboard randomly started cracking above my steering column. The crack has extended all the way to the windshield and split off in one direction. Also the passenger side has started to crack around the airbag. An expensive luxury car like this should not have these types of issues. I love this car, but now every time I get in, I cant help but feel that I am driving a piece of junk.

Its been about 3 weeks now and my car battery drains over night. I have already purchased 2 batteries and have checked my alternator and its neither. Theres nothing on that I can see and when I looked online this was a very common problem with Acuras! If I would have know I would of never purchased. Very disappointed!! Took car to dealership and they couldnt find anything wrong and again they said thats all they see with these Acuras!!! And their unknown causes!!

I had 2 issues with my 2010 CPO Acura ZDX Advance. The first was the fogging of the headlights within the warranty and the second was a gapping of the front fender liner from the cars body, resulting in a noticeable and unsightly gap. Both matters were first reported to my local dealer who advised that both matters were caused by environmental conditions, and therefore not covered under warranty. An Acura service bulletin acknowledges the fender well issue as being caused by heat, and the fix is replacement of the liner at over $350. I quickly advised Acura that I operate my vehicle IN THE ENVIRONMENT! While I purchased this vehicle used, it was a dealer car that spent its previous life on the lot in sunny California, the very climate it was designed in. After a trip to the dealership and a couple weeks back and forth with Corporate Acura, during which I advised them of each of the of the 5 Honda/Acura vehicles I had owned, they simply refused to offer any assistance, hiding behind their ridiculous environment position. CPO vehicles are sought precisely for the warranty, which has proven to be of less value than the paper on which it was written.I have been a huge Acura/Honda fan over the past 27 years, but I clearly have higher expectations than Acura has in their own products. The ZDX was originally touted as their flagship vehicle, which clearly should be able to stand up to usual weather, at least within the warranty period! To fail in that regard is simply a failure of materials and a failure that is unrelated to the customers use of the product. In the end, the local dealership (from where I did not buy the car) offered to provide the labor for buffing the headlights when I paid for the $30 kit, which I did. Bottom line: CORPORATE ACURA DOES NOT STAND BEHIND THEIR CERTIFIED PRE-OWNED WARRANTY....BUYER BEWARE!

Car was quality. Ranges from sporty to luxury with nearly unmatched quality. Acura is a dependable brand that offers great styles. I believe it is owned by Honda and has great motors that hold up well. You still see a lot of older models still on the road which validates that Acura is quality and very dependable. I like the integration, NSX and RSX models especially for their unique style and quality. The TL model is nice as well giving you the same look almost as a Lexus but I believe the Acura models are more appealing than Lexus personally. Acuras are easier to personalize or upgrade than most other cars. Almost all brands make parts for Acura which also helps with pricing because parts are so readily available. If you are into showing cars there are endless possibilities. Normal to average, models seat anywhere from 2 to 5 people. The RSX seats 4, the integration seats 4 and the NSX seats 2.

MDX is a nice mid size SUV and the RDX offers more seating. The TSX is a smaller sportier sedan. We have the TSX. The dealership also has a lifetime supply on Acura grade cleaner for the exterior and interior as well as superb customer service. Very sleek and stylish. Definitely looks like a luxury vehicle. The leather has not cracked at all and the paint has stayed in perfect condition. You can upgrade pretty much anything from upholstery to wheels to the technology inside the car. Bluetooth aux output plus Bluetooth ability to hook up and play music without any cords. While other models of Acura may be roomier we chose the TSX. We bought it fully knowing that there was not going to be much room. One kid fits well in the backseat with maybe one additional person.

Before I purchased my Acura, I had a VW Passat and although the VW ran good, the upkeep was ridiculous. I had to get breaks and it cost me 1200! The final straw was that the rear privacy screen was broke and would not retract. I hardly ever use it so I was mind blown as to how it would break on its own, even more mind blown when VW said that they couldn’t fix it, only replace for $600. After that, I traded that VW in and purchased my 2008 Acura TL. I have made that car for 11 Years and have never had any major issue, just the normal wear and tear stuff but as far as reliability, they can’t be beat! I was rear-ended a couple years back and ran into the car in front so I had both rear and front damage. Insurance totaled the car cause it cost more to fix than what it was worth. They paid me $8000 for it and I kid you not, it still runs. I got a new hood and had someone paint and it STILL runs without any issues, even after being totaled and now having over 150,000 miles! Since then, I have purchased at 2017 ACURA MDX and it’s awesome. Fully loaded with all the amenities for thousands less than what you’d get from BMW or Mercedes. You just can’t go wrong with Acura or Honda!

I know it’s a huge review but please read it before you make a decision to buy Acura ILX! Maybe it will help you to change your mind! Since the moment I bought a brand new Acura ILX 2020 as a pleasure car in July 2020, I have already visited Prime Acura Dealership 10 times. The main issue – is a loud clunking noise that coming from the front side of the vehicle so you can feel it in the floor when tapping the gas while cruising and also from the passenger’s side and also hesitation while driving. All these problems occurred when the mileage on the car was about 3500 miles. To solve the issues, the dealership made a decision to replace the right axel (twice) and the intermediate shaft. They unsuccessfully tried to resolve the issue with the noise two times. When I came back to the dealership with the same problem the 3rd time, they told me that the noise is actually a normal characteristic of the vehicle. When I asked them why it was considered abnormal before and now it became normal, the mechanic told me that he didn’t know this particular model very well at that point.When I tried to look for a help in the other dealerships, I had received the same answer – the noise is the normal characteristic and the car is acting as designed. When I came back to the dealership with the same problem (it was my 6th time) the mechanic with more than 20 years of experience at Acura, who did a test drive, told me that the main reason of the noise could be transmission defect and that, possibly, there is a transmission replacement required. But after couple days of working with my car, the manager of the dealership got back to me with the answer that the car is acting normal. I have a camera in my car that recording 24/7, and the moment where the mechanic mentioned the transmission defect was recorded. But when I came home and check my recordings, I found out that that particular piece is missing. I have never had any issues with my camera before! Unfortunately, nobody from the dealership was able to explain me how that happened. To my great luck, I forgot to switch my clock to winter time, and because of that I have all the videos that I thought have been deleted. I decided not to give up and made an appointment with the engineer at Prime Acura. I requested a joint test drive with him, but at the dealership they told me that this is impossible because of the COVID-19. It was weird to me, because they allowed joint test drives with the mechanics but no with the engineers.When I realized that nobody at Prime Acura wants to help me, I went to the independent licensed mechanics who confirmed that the problem exists –“ there are hesitation during acceleration and thumping noise during up shifts, problem is indicated as internal transmission or TCM programming issue”. It was exactly the same words that the mechanic at Acura said to me before they changed their minds.One day I couldn’t start my car, because the battery died (Brand new car!). I had to ask my husband to jump the car and rafter that I went to the Prime Acura right away. The mechanic performed the test and told me that the battery died because it was defective. They replaced the battery, but 3 weeks later I found out that my camera was not recording in the parking mode, although it was before the battery was replaced. The mechanics who installed the camera told me that the battery voltage falls below 12 volts and the camera stops the recording. I came back to Prime Acura to ask what battery they installed, because before the replacement there were no issues with the camera whatsoever. The answer that I received was the power capacity of the battery is small and the camera is too heavy for it. When I asked them why it never happened to my old battery they just tried to avoid to answer the question and only repeated that the battery is too small.I tried to look up the problem and found a few articles about the camera, stating that the camera can’t kill the battery. I sent those to the Prime Acura rep. I just wanted to get answers on my questions but instead I received very rude email from him where he says that he doesn’t want to continue the conversation. Bottom line, I haven’t seen worse customer service that was provided by Prime Acura. They haven’t fixed my problem, they haven’t shown any desire to help or at least sympathy and respect towards me as the client. I DO NOT RECOMMEND to buy Acura ILX! This 26k purchase only gave me a huge headache and a lot of stress, humiliation and prejudice of my customer and human rights. Acura doesn’t stand by their product or does the right thing by the customer! The actual quality doesn’t comply with stated, car warranty is nothing but a joke and the “premium class” is just a dial tone.

Acura has a wide variety of coupes and sedans. As well as the SUV if thats your preference. You can drive off the lot in a family car, sports car, daily driver, or work truck. The color selection was great. They had plenty of features and amenities for every kind of driver. They had big and small cars, and chrome rims and alloy hubcaps. No matter what you wanted in your car they can fulfill your need. For the older customers you can get a backup camera. Acura offers a good selection of stereo upgrades as well for the music enthusiasts. The coupes didnt have as much leg room as the sedans or SUV so they were a bit cramped. Other than that, they were quite roomy. If you are a larger person or got a big family then stick to the larger cars.

After doing a lot of research and test-driving Lexus, Mercedes, Subaru, Nissan and others, I finally bought an Acura-RDX and realized immediately after buying the car that the famous Honda Company/Acura suppressed the fact that this RDX didnt have trunk/hatch release key inside the car. Unless I go near the car with key in-hand and open the trunk door. I called Acura customer service and a guy told that Dont worry. We know that. Next year models will have the trunk release key inside the car. We cant do anything for you and he hung up. I was totally disappointed with this elusive answer. Why Honda deliberately suppressed this fact? Deceiving the customer is not good at all. I never buy any Honda car or Acura car. Though expensive, I should have bought Lexus SUV with better options than Acura RDX or MDX.

Acura almost put the highest quality in their vehicles. They have models such as Acura MDX, RDX, and many more. The appearance is very stylish and the features are great. They come with the latest technology and everything to make your drive comfortable and safe. The upgrades are always top notch and I never have to worry about the quality. The personalization options are the best I have seen. I love being able to customize it the way I want. The passenger capacity is definitely the best. Always enough room for my passengers to have a comfortable ride. I dont have to worry about leg room. Im very satisfied with the look, performance, price, safety and much more.

2007 Acura MDX Elite - I have had battery issues also, kept boosting drained battery; then took to dealer for testing. The problem was a parasitic drain caused by the phone link component in steering wheel, this is a $741 part. I choose to disconnect the device instead without any further issue. In response to some of you who have had shock and strut problems, I replaced the with after market products, cost $185 + labour per unit (dealer cost $740 per for rear, $1000 for front struts). So yes, after market works just dandy and by the way, this is the first shock/strut replacement after 248,000km, all hard cdn driving.

Super dependable car and have never let me down. The gas mileage is super good for long rides... love all of the different styles and brands this car have to offers. And very spacious. I would recommend this car if you have a large family of at least 5. Lots of storage and very comfortable seat to ride with joy and peace. The passenger cap of mines is up to six people to sit. And another great thing that I like about it is that there still leg room to move around. The car that I have is more like a crossover and thats the great thing that I like about it the most. Also it came fully loaded, with seat warmers and a 6 disc DVD players.

I have a 2016 RDX. Great car. Drives well. Nice features. But really awful tech that reminds me almost every day that Acura has not been able to fix the multiple IT problems in over a year. Bluetooth will not connect correctly. Car will attempt to make calls (to my phone) intermittently. Goes to mute when all screens and audio become non-functional... Overall, I would choose a different brand as IT is so integral to the function of a car now, and Acura has completely failed in my case.

Just purchased the 2022 Acura mdx advance, has issues with body panels lining up properly, tried the have dealer fix it 3x with no success. Contacted the acura motor company customer service. They said they cant do anything to help with body panel issue, mdx cost 63k. For that amount I expected better service from acura and dealership. Dealer said thats the way it is, we cant fix the body panel alignment issues (really said I heard that from the dealer). We contacted the acura customer service and was told thats the way it is, I have to live with the body panel alignment issues front of the vehicle. On top of that the customer service spokeperson hung up on me. I guess thats what I get for spending $63,000 dollars on the poor looking 2022 acura mdx.. Never recommend acura to anybody ever for their poor service and cant fix their own product. Dont buy this vehicle and also on Youtube they also said 2022 mdx has body panel alignment issues, I should of listen to them and stayed away from this 2022 acura mdx, like a child put together. Hope this helps you out, thanks for reading my review....

Just leased a 2019 Acura MDX Sport hybrid Technology. I am in love with it. The Active Damper suspension works amazing. Had a 2018 RDX Advance and the ride was not smooth at all. This MDX Hybrid just rides wonderful. I am getting 26MPG regularly, and I am not a light footed driver. While the infotainment is outdated - it sounds like it works better than the new system in the RDX. There needs to be LESS road noise Acura, and the interior dash and other surfaces need to be more luxurious, but overall this SUV is GREAT.

I purchased a new 2021 Acura TLX on Dec 6th, 2020. Around 7500 miles the car steering rack started to make a noise. I recorded the video and sent it to my local Acura dealership (Vandergriff Acura). They said other Acura had the same issues and I need to get the steering rack assembly changed. The part was back ordered and it couldnt be fixed right away. After 4-5 months of wait the part was back in stock and Vandergriff installed the whole new steering rack assembly. The car at that point only had 14,000 miles. I took the car back to Vandergriff 3 times because the car wasnt going straight. The first time it was pulling to the left and the next two times pulling to the right. Ithen took it to another dealer in my area, Goodson Acura. They performed an alignment for free and said the issue is fixed. I drove the car right after and again the issue was there. The car keeps going to the left. The sensors in the car has be reset and still the car doesnt go straight. I contacted Acura Client Relations and Sue from CA called me back. She called me 3 weeks ago. She mentioned she will call me back and let me know if I can bring the car into the dealership. Three weeks in and reaching out to her three times already, she hasnt called me back. I am getting frustrated I have a new car and it drives worst than my 2021Mazda 3. I will never buy a car from Acura again. I will stick with Audi and/or BMW. The contact number for the Acura Clients relationship person is 1-800-999-1009 ext **.