I leased a 2017 Hyundai Azera, and because I liked the car so much I purchased it in 2020 at the end of the lease with only 19,200 miles on it. On 9/9/20, my car would not start. I brought it to the dealership and was told the battery was fine. A week later, my car would not start and I brought it back to service. A week later and for the third week in a row, my car would not start. The car was in service for five days. 2.5 weeks later, my car would not start. It was in service for four weeks. Two days after picking the car up from service, the car would not start. It went back to service for the fifth time in four months, and was there for 45 days. Five days after picking the car up from service, the car would not start. It is now back in service for the SIXTH TIME in five months.It has been in service for almost 90 days and counting since September, with no answers in sight. I am working with Hyundai Consumer Affairs, but am not getting any answers or help - all while still paying for the car that has not even been in my possession for three months. When I have had it, I had to jump start it 100% of the time I needed to go somewhere.

Issues with the 2015 Sonata and no help from Bluelink or Hyundai - I have a car with 5492 miles and the check engine light comes on. I go to service, they want to take my car for God knows how long. They dont have the part. So I refuse to leave it. I explain to them that driving with a bad VCM is going to cause more problems. They are indifferent. They refuse to reimburse me if I do it. They refuse to help me locate the part. I tell them that it is a safety issue for others around me as well as myself. Again indifference. Snotty attitudes and no solutions other than we will get back to you in three business days which is actually five days. The car is sputtering, dumping fuel and to them it is no big deal. First and last car I will ever buy from them. Oh and my friends 2015 Sonata also had to go to the shop at 2500 miles for a shut valve and when it was repaired was worse than before and the dealership damaged his rear bumper and spoiler and then he had to lose the car for another three days. I can go on and on about how horrible this vehicle is. Do not let the looks fool you, while it may be redesigned and the price tag has gone up it is still a lousy company. And what good is the warranty if they do not stand behind it?

I have a 2007 Elantra. First, I had to replace the rack and onion at 75000 miles, which is highly unusual for a vehicle. Of course it was just 10k over mileage to be under the warranty. The certified Hyundai dealer told me this was the problem and I had it replaced but the steering still felt sloppy and I made them keep looking. When they finally looked at it they realized the bearings in the steering shaft were worn. They were going to charge me for this but I told them I just paid 1200 for a fix I may not have needed and the dealer did not charge. When I came in to pick up the car the dealer as Lee said they would cover it under the power train -- I still havent figured out how the steering column is covered and the rack was not. I also reported this to Consumer Affairs and they listened but didnt do anything to make it right. Now the car has 85,000 miles on it and it has stalled out when Im going slow or idling. Its happened about 4 times in 6 months and it is very dangerous because its so random. I hate my Hyundai and will never buy another one. Its a great warranty on a piece of junk.

I would Strongly recommend not to buy Hyundai car, Especially PUSH BUTTON start. I am having I20 and facing a lot of trouble with the push button system. The car doesnt starts for hours. You will have to wait in traffic for hours to start the car again if turned off on lights. Very poor after sale service. Hyundai doesnt have solution to this problem yet. I have been struggling from past 2 years. The attitude of Hyundai Service Managers is very irresponsible. Faced a lot of harassment. In-fact being a loyal Hyundai customer from past 10 years I would rate 0.01 out of 5. No Initiatives, no responses from Hyundai in this regard. I repeat NEVER BUY HYUNDAI PUSH BUTTON CARS. For details you may contact **.

2006 Hyundai Sonata Airbag System Failures. Very well maintained (for life of vehicle) by top notch local dealer + no accident history - reports Driver Side seat belt buckle err code, Airbag light on/airbag system not activated. Dealer attempted OC3 test-passenger seat voluntary recall issue - could not complete test-buckle error. Replaced buckle assy: same code + light. Dash opened, console removed, driver seat removed: airbag system harness inspection, reset connections - new code appears: drivers belt retractor assy. Replaced belt retractor assy. NO CODE! AND airbag system still not working/airbag light indicator on. Dealer advised this expensive problem is WELL-KNOWN to 06, 07 Sonata owners: sole viable solution=replace air bag system wiring harness. Ordered part # on harness - wrong harness delivered (connectors in wrong location on harness/dont meet up with car connectors. Ordered again, same result (dealership noted - these harnesses arrive with bag torn open (not first mechanic to order it for same problem and outcome). Local Hyundai Territory Engineer (troubleshooter for large problems) asked to visit for discussions - right part #/wrong part. Solution = Ive dealt with this 3x recently and in this area - order this part #. Guess what, new part is $750/double old part cost. New harness reaches into back seat area as well and causes double the labor costs >$1,000. $1K already invested in parts and labor - when faced with another $2K in harness parts & labor & literally they will provide no guarantee this will solve it short term let alone long term.Contacted Hyundai USA for financial assistance - denied due to out of warranty + 2nd owner/not original (how convenient for them). As mentioned, 3x 06 Sonata owners in this territory RECENTLY EXPERIENCED IDENTICAL ISSUES and after getting tough with Hyundai USA, received buy-backs of their cars.

Got a lemon. 4/26/19 bought a Tucson. Less than 1 week it had to be towed in due to an antifreeze leak. The horn coil insulation was falling off. They fixed the leak but not the coil problem. Then another week passed and the vehicle would not exceed 40 miles per hour. The vehicle was towed in yet again. It has been in the shop over a week now. No one has given me an answer or solution. The paperwork has not been fully processed yet either. I received a renewal from motor vehicle for my old vehicle that I traded in. I received an email from my credit report stating my debt to income ratio was very poor because the new vehicle was added but the old one was not removed. Which means it was not paid off yet. I also received a letter from the credit union about the old vehicle needing extra coverage. I no longer have this vehicle and yet due to lack of submitted paperwork am being hassled.I contacted Hyundai corporation and filed a claim. They were supposed to contact me this week and the week is over and I have heard nothing from anyone. Please save yourself a huge headache and buy a different vehicle. I guess the only way to resolve this is with a lawyer. Sad world we live in. No one seems to care about the consumer.

In February, I purchased a 2011 Hyundai Elantra Ltd. I was looking for an efficient, low MPG car and was pleased to hear that Hyundai offered a car with up to 40 MPGs highway. I dont feel that I do get the best mileage for combined city/highway, but this is not my issue. Last month on September 8, 2011, I hit a pothole. I called AAA and was informed by them that I had to be towed because there was no spare. I was shocked. I had to be towed, waited for the Mobile station to order a tire and was 1 hour late for work. I have found that the Continental, low-profile tires do not stand up to wear and tear, as my 2001 Honda Civic did. I had to change the tire because of a bubble and then had to change the tire because of the pothole. I am upset, not only because of the poor performance of the tires, but the main issue is that Hyundai misrepresents the product by not informing people that they are purchasing a car that does not come with a spare or a donut. They also do not cover towing with their road-side service. If I had not had AAA, I would have had to pay. I ended up with different tire, than the Continentals because they were not available, so I have an odd tire, all because I could not wait to have the car repaired. I called Advantage Hyundai in Bethpage, Long Island and was informed that the Hyundai Elantra no longer comes with a spare and only has a pump with some sort of sealant. They also told me that the spare would cost $380 if I wanted to order it and it was on back-order (could it be that others want a spare as well?).I understand this is a new trend in auto manufacturing (Chevy is doing the same), but my contention is that this should be made aware to the prospective purchaser of the car and told that a spare was an option and that the weight of the tire would bring down the MPGs for the vehicle. I find that this is fraudulent advertising, since the reason they can get up to 40 mpg for the Elantra is because they eliminated the weight of the spare tire.Now, I was lucky. I could have been somewhere up in the mountains, where I had no cell service and needed to change my own tire. What would I have done then? This could be dangerous. I have read articles claiming changing a tire on the road is dangerous, but if you are in the middle of nowhere, then what? I dont think that I should have to pay for a spare. I have contacted the customer service online from Hyundai and have been told that I need to go to my Hyundai dealer to buy a new tire and then they will determine if I should get a credit for it. I find this unacceptable.I have only had this car since February and have a lease for more than two years. I have not saved money on the gas and have spent a lot on tires. I dont want to be towed again. It is upsetting and there is no way I can break my lease. What are my options? I am sure that others have this problem, as well. I have asked people that I have seen in the street if they were informed about the missing spare and they have told me that they did not know that they didnt have one. I really need to resolve this. This is the first year that auto manufacturers are doing this no-spare thing and I think that I had a right to be told. I may not have taken the car and gotten stuck with this lease.

Recently, my brakes began failing on my 50k mile Genesis coupe. The mechanic diagnosed the problem as a HECU failure similar to the basis of a recall on Genesis sedans. There are other similar failures noted on the NTSB website and various websites. I called Hyundai as the problem is a design defect. Their only response was to tell me that they wont do anything because my warranty is up. In the past, a fire hazard in Sonatas that was the subject of a recall was fixed by setting the cars to stop working if there is danger of fire. Hyundai is not a dependable car, or company and puts its drivers at risk.

2013 Elantra GT - Defective CONTACT ASSEMBLY-CLOCK-SPRING Replacement Part # 93490-1W120. This is a BIGGIE! This item is called a clock-spring and is poorly designed and poorly manufactured and WILL fail at any given time. Its failure can be either constant or intermittent. You can start the car and all the idiot lights go out as designed, then turn the steering wheel in any direction and two things occur: 1. It illuminates the small SRS idiot light on the dash and, 2. Completely DISABLES your SRS system which means NO AIRBAG protection or any other protection on the SRS circuit! This puts you and your family at risk of death or serious injury should the device fail.Hyundai has several other campaigns in regards to this clock-spring HOWEVER not all models and VINs are covered despite the continuing failure of these devices such as mine. Hyundai will not cover this CRITICAL SAFETY device and you must pay all parts and labor to bring your 4 year old car back to being a safe vehicle as originally purchased. John at Hyundai Corporate attempted to get my repair covered but failed...Hyundai simply does not care about your safety or mine unless they are forced by the government. Look at how they tried to overstate MPG of vehicles...I STILL get money from them for lying to me about their gas mileage on this vehicle! All this is verifiable, just Google and read the number of complaints! Why should they not be held accountable for their poor choices and decisions when we hold other manufacturers such as Airbag mfrs., baby furniture mfrs, dresser furniture, other car mfrs. accountable.My repair was $271.84 + tax but instead Hyundai opted for a NHTSA complaint, several bad reviews, a visit to the FTC website for a complaint, and a campaign of my own to inform the public of this shameful company and their below standard engineering and manufacturing. They designed a CRITICAL SAFETY SYSTEM with a HIGH FAILURE PART with an original warranty of 60K miles that puts your life in danger...even Takata didnt get away with that at ANY MILEAGE! AND...their replacement part, OEM replacement part, only good for 12 months or 12,000 miles! Even THEY dont trust the part. TERRIBLE design!

When Im looking for buying 2020 Tucson, Hyundai College Park sales person who name is Sharon ** contacted me that they have a 2020 Tucson value and gave me a confirmation with good price. But when I be there in appointment time they do not have that car and show me another car with higher price. Sales manager said me just had been sold out what I want, Even nobody said me sorry. l lost my time and very disappointed. I want let everybody know who want to buy new Hyundai car be careful as like this tricky sales in Maryland college park Hyundai dealer shop.

My biggest complaint has nothing to do with the vehicle. I love the car I purchased, a 2013 Hyundai Sonata Hybrid Limited however, it turns out that Hyundai USA is downright incompetent. Be warned, that if you are considering purchasing a Hyundai try giving their customer service line a call to get a feel for what youre in for. Oh, and absolutely positively make sure you get an owners manual!!! Just trust me, when you drive off the lot you are on your own.

Major problems from the start. Gear shift stopped working- froze in park- covered by recall. Steering column locked and had to replace. Our expense. Electrical issues - brake lights would not turn off. Now the engine failed. Burns oil and rod knock with no warning. No oil light ever came on. Told by dealer we need a new engine - was told problem is because we did not change oil regularly. Hyundai refuses to cover because I cannot produce every oil/filter receipt (sometimes had private oil change). They said it would cost $5-7000 to replace. Had it towed home and we are trying to decide what to do. Found out online there is an investigation into class action suit for engine failure by Chimicles & Tikellis. Will NEVER buy Hyundai again and will NOT RECOMMEND.

I have a 2017 Hyundai Tucson that I purchased brand new, had about 15 miles on it when I drove it off the lot. It was ok for the first almost 4 years I had it. This year in March my car got towed into Hyundai on Industrial Hwy, East York PA because it wouldnt DRIVE with my children in the car. My oil light was on, my fiancé is very, very good at keeping up with oil changes and checking this POS car. For the last year it had been leaking oil. It was never a lot but no car should ever leak oil. So Hyundai calls and tells me that my 4 year old car needs a new engine and that I have to prove where I got my oil changes because it was under warranty still (THANK GOD). So we did all of that and got a new engine in and didnt get my car back until July 2021. Ok so its now November 11, 2021 (FOUR months later) and my car is leaking oil not a little but a lot of oil and its not driving right. SO PLEASE PLEASE save yourself the ** and never ever ever buy a Hyundai. These cars should be taken off the market!!!!

The airbag light was on in my 2009 Hyundai Tucson. When I took it to the dealership for diagnosis, it was found that a wire in a small assembly behind the passenger seat, that is attached to the seat belt, was broken. The dealer said they could not fix the wire because its a liability since it has to do with the SRS airbag system. There is no replacement part, so the whole assembly where the wire goes under the car, needs to be replaced and it costs thousands of dollars. The dealer contacted Hyundai and advised them that I want Hyundai to pay for this expense because it is not under warranty (60,000) and my car has 67,572 miles only. However, they responded back that Hyundai will not pay. This is a safety issue and I do not have the money to repair what I know is a defective part. I am extremely upset that they would not consider this an exception to the warranty rules, because it was never tampered with, only checked by the mechanic at the dealership and that is the only place I get it serviced. This is not normal wear and tear or a moving part and should last the life of the vehicle. And this is a serious issue.

I leased a 2012 Hyundai Elantra. There is a hidden disposition fee listed in your agreement. I was not verbally made aware of at the time of signing my lease agreement. I found out about this $400 disposition fee at the end of my lease. This was on top of the standard wear and tear fee, my last month payment, even though I turned it in early! Oh, and $19 in taxes. Grand total to turn in was over $500! I called Hyundai Finance to dispute only the disposition fee, because I learned this disposition fee is ONLY for turning in the vehicle, and any possible transportation Hyundai may have to do once you turn in the vehicle. Why is that my problem? Why is this fee passed to the customer?!I spoke with a customer representative who was rude as soon as they pick up the phone. I was then transferred to a supervisor who was equally rude, and had no customer consideration, or retention! I was basically told were not doing anything, you SIGNED the agreement, you should have understood. I was told that if I leased another Hyundai, or purchased another Hyundai that this fee is waived. However, it cannot be waived if you were a good leasing customer! I was stupid to lease. I put 2,000 down, turned in a vehicle, and paid into a 3yr lease...even turning in the car well under 30,000 miles, when I could have put 45,000 on the car, but none of that good leasing history was considered to have a fee waived by a financing company that can easily ride off $400. It would have been good customer service to just waive that fee, it was not as if they didnt get ENOUGH money out of me during the entire lease period. Dont Lease if you can, and dont EVER lease with this company HYUNDAI FINANCE, and I would consider not even leasing/buying a HYUNDAI vehicle until they can service their customers better with regards to fees and making exceptions. RIDICULOUS, HURTFUL. Terrible company!

I purchased/financed a 2016 Tucson Limited AWD in November 2015. In August 2016, I started experiencing issues with my transmission. Whenever I am in traffic, my car will buck and feels like its going to stall and sometimes barely accelerates. When Im stopped at a stop sign or traffic light and go to take off, my car barely accelerates. There are times where Im barely going 5 mph and the RPMs are high and then all of a sudden will start bucking and then go into gear. Ive had 3 almost near accidents because of this. When Hyundai came out with the DCT recall in October 2016, I brought my car to the dealership for service on the transmission recall. I continued to have the same issue, but it recently got much much worse. I brought my car back to the dealership on 4/1/2017 for the same issue. They performed the same exact recall again. As I was driving to work on Tuesday, 4/4/2017 my car started doing the same exact thing. I called the dealership right away and dropped off my car the next day. I picked up my car on Thursday, 4/6/2017 and drove it to work today, Friday, 4/7/2017 and I was experiencing the same EXACT thing. I drive almost 80 miles a day to and from work, always in traffic and Im terrified to be stuck in traffic, or to sit at a light/stop sign because Im afraid Im going to get in to an accident because of this. I called the dealership again today to let them know that Im still experiencing this and the service adviser left me a message saying that theres not much more he can do other than to keep performing the update on the DCT. That update was performed 3 times now and we havent gotten anywhere. Im terrified to drive around with my infant in this car let alone myself. Ive reached out to corporate and filed a case with them. This car is unsafe!!!!

I purchased a Hyundai Elantra Turbo back in September 2017. I have just recently been diagnosed with stage III colon cancer and have not worked for over a month and not sure when I will be getting back to work. I called the finance company for Hyundai and ask them if I could delay a few payments and add them onto the end of my lease. Their response was that there was nothing that they could do for me. I’m very disappointed! Upset! The way I feel right now if I could turn in my car and lease from another company that would have a little more compassion I would do it in a heartbeat! I will never buy another Hyundai based on this experience.

I bought a 2013 Elantra about 2 years ago... One day I was simply driving down the street and my car stalled out and applied the brakes by itself and I nearly got in a wreck. I called my boyfriend (a mechanic) and he came to where I was and drove the car home to see if he could figure out what was going on. The next day I took it to Hyundai of Muskogee. The car thankfully did repeat the stalling and braking by itself for the mechanic working on the car. However they could never get the car to pull a code as I was told. They had my car for 7 days. They told me it was my tires so they put 4 new tires on this car.A few months later the car did the same thing again... stalled and applied the brakes by itself... so again I put 4 new tires on the car. Both times this happened I was only driving down the road at about 35mph. The last straw was when the car again did this with my daughter driving and cause dont her to have a wreck. (I had tried to get the car in two weeks before this occurred and was told by Hyundai they couldnt get it in right now and they did not have a loaner car) I told them what was happening and left my # for them to please call asap when they got a car in. 2 weeks later I had not heard from them and the accident happened. Not trusting Hyundai of Muskogee at this point I drove it to Hyundai of Tulsa. I drove it there the very next day without calling or making an appointment and told the manager of automotive what had happened. They provided me a car and he was told he couldnt touch the car until an investigation was done on the car.6 MONTHS LATER I finally got an email telling me basically nothing was wrong with the car and they would not do anything about it!!! Im beyond furious! As far as I know they only pulled codes on the car and the codes were sent in. No one from the investigation team even test drove the car!!! I will never deal with this company again! Horrible customer service! After all I have been through and waiting for 6 months on my car they couldnt even spell my name right on the email I received! How unprofessional! I would never recommend this car nor this company. I have been investigating and there are 1000s of complaints on this car. The company is aware and last I read there are no recalls on this car.

This is how they rope you in to buying their crummy cars “We have American’s best Warranty.” Don’t ever expect to use it though when you need it. They’ll do everything in their power to get out of having to pay to fix your car when something goes wrong. In my case, my whole electrical system fried within less than two years of having the car. Thinking I had “American’s Best Warranty” I thought, no big deal I’ll bring it in and they’ll fix it. Well, no, they tried to claim an animal chewed through my wires so it wasn’t covered by the warranty and I had to go through my insurance to have it fixed. Mind you, this is before I found out there was a class action lawsuit filed against this company for cars with unexpected engine and electrical failures and them failing to make repairs and weaseling their way out of them. They kept my car for 10 weeks trying to fix the issue and every time they fix one issue they would call back and say “oh turns out this is also wrong with your car because of the animal, you have to go through your insurance and put in another supplemental claim.” After 8,000 paid by my initial insurance claim and two supplemental claims of a 1000 a piece and a 500 deductible from me, they gave me back my car that still doesn’t work and still having electrical problems. Their response, we’ll diagnose the problem for 300 dollars to figure out what’s wrong with it now and now they want me to put in another supplemental claim due to another wire that was frayed due to “animal damage.” I can’t even trade the car in because no other dealer wants it due to all the problems and I still have 12,000 left to pay and a car that doesn’t function right.

I will start with I love my car, it’s a beautiful blue, fits my family well and it is a delight to drive, when it worked, but I am saddened by how my newer vehicle had a catastrophic failure with all warnings and bells that are supposed to come in play, not work and leave my young child and I sit on the side of the road on a hot day, and then get the run around between corporate and the dealership. I am an essential worker and I must get to work and get my child to and from care daily. I am being told my car is listed as a rental car, um, we bought this car from a dealer for our family car. I work at an accounting firm, this car is not a rental. It gets my little family to and from point A to point B, so someone needs to correct this paperwork error which we have been asking for. Second, I am being told that my vehicle’s warranty doesn’t move to the second owner yet. On our purchase paperwork it states in 1 place that we have the factory warranty with the purchase and in a second place it states in very large font, WARRANTY INCLUDED, the dealer will pay 100% of the labor and 100% of the parts for the balance of the factory warranty of 10 years or 100k miles. We had the vehicle towed to the dealer per what the engineer at corporate advised my husband to do. It has been a week and we are getting the run around on if anything will be fixed and if we can even get a loaner car. We work overlapping times on the other sides of the county and cannot possibly share a vehicle. Unable to find rides every day, one of us had to miss multiple days of work dealing with this. My car is a 4 year old Hyundai Tucson that is equipped to warn you if you have low tire pressure, a door is ajar, oil is low and so on and so on. Somehow, no warning at all, and very on time oil changes, my car made an odd noise going up a hill, and then it died. The engine seized. How can something like that happen on a 4 year old car, less than 100k miles and none of its warnings throwing red flags and there wasn’t any codes either. Did I mention my husband is a mechanic. This is not normal and I don’t understand why we are getting the run around between the dealer and corporate. A loaner car should have been approved immediately along with the warranty work. I want to be able to continue enjoying my car that I’m still paying for. :(

The car drives fine, however am having a lot of issues with headlights and taillights having to be replaced. Not really happy with it. Headrests push head forward causing continual discomfort. Windshield angle makes it hard to clean windshield and dashboard. I also wish there were added wide view rear view mirror, or side mirrors that would show blind spots. Even so, I like having controls for my music on the steering wheel. Its a nice safety feature. I also like the number of miles/gallons feature. Nice to have a quick visual of how far you can still drive on the gas you have. Like the Bluetooth connection as well.

I complained that the tail lights were repeatedly blowing. To fix the lights on one side, I was told water was leaking into the housing because the car had been hit. The sonata has never been hit. I was told the housing had melted from being burned on the other side. The Santa Fe, the clicker has never worked telling me they have to replace the horn.

In late April 2012, I bought a LIMITED EDITION TUCSON. What I particularly was interested in was the bluetooth technology with hands-free calling and the ability to load all my IPhone 5 contacts in the bluetooth/navigation/radio part. And I also had owned an Elantra for 10 years, so I was a repeat customer and looking forward to owning another, more updated.This March 4th, I brought my car in for an oil change and for the Auto Butler service that I had paid extra for (total car clean). When my car was ready, I noticed that the lights were on, so I when I attempted to turn them off, they were already off. So after a few tries, the master technician gave it a try also only to be stumped. He did NOT know WHY the lights were not turning off. Keep in mind that this car has just been serviced and everything was OK. So, he took it back in the shop & said hed have to call a Tech at Headquarters somewhere for advice. After having been there from 9 am and now it was 2:30, I just could no longer hang around that dealership so I asked for a rental. The next day, I got a call that they had found the source. It was a faulty FUSE BOX. Thats like the main electric box outside our homes. When does THAT break down? I asked what caused it many times and they have no answer. They dont know. So I asked how come when I brought my car in for an oil change & car wash - everything was fine - and when its complete, this huge event happens. They cannot (or will not) tell me how it happened or what could have caused it!!! A mystery I am not willing to live with. What if that happens again when Im on a highway or out of state? That would drain the battery and more things could happen. So I am VERY UNHAPPY with that occurrence.The next thing is that when I bought my car, the bluetooth paired with my IPhone fine and I was able to sync my contacts. All of a sudden, about a month ago, my contacts were no longer able to remain synced and so I am unable to use the hands-free calling feature for which I bought this car and I must say for the SERVICE so well advertised. Here again - there is no answer to this problem. They are aware that it is happening, mainly because they have not upgraded the bluetooth since I bought the car and their solution is: WERE WORKING ON IT. In the meantime, what do I do?I asked for some type of compensation: a new Tucson (that might have the later version)..., an upgraded car for a reasonable price.... something! But to no avail. I was told by the Gen. Manager that he would like me to drop by to see him, so he can buy me a cup of coffee!!!! CAN YOU BELIEVE THAT?? So those of you thinking of buying a HYUNDAI, think again. After Ive read all of these reviews, it is really sad to see how things have turned out for this company that used to be #1 in service. Now they really dont care! And neither should we!

I love Hyundai. It has been a wonderful vehicle so far. I am very thankful for it because it has helped our family so much when we had nothing and was told this was a gift. It gave our family of 7 a roomy vehicle and able to get from point a to point b. We dont have to drive 2 or 3 vehicles to haul everyone around. It has automatic doors by button, different heat settings for front and back, lots of seating for as many people as we got and it gives us ease that we will always have it. However, it is very hard to fix some of the issues that it has because parts arent cheap for it. But thankfully a friend of mine has came to the rescue once on fixing an issue Ive had with the van. Its also hard on gas which is frustrating and sometimes parking is an issue. You cant park in a tight spot because of how big the vehicle is.

Recently my 2011 Sonata wouldnt start. The dealer replaced the bendix (by the starter), with the mechanic stating that he repairs 4/5 of these a day!? At only 27,000 miles, WHY did this bendix (evidently made out of plastic), not function?!? (Fortunately, my vehicle is still under warranty). AM I TO EXPECT THIS PART TO MALFUNCTION EVERY 27,000 miles?!? I understand that other dealers (Service Mgr.) ARE ALSO HAVING THIS PROBLEM.

I was the 2nd owner of an Accent, it was one year old and after one year the front tires went bald, then the rims were totally oxidized. Now, 2 years later the window motors on two windows went totally bad and the dealership wants 400.00 for both. The customer service is horrible. My husband has leased an Elantra because his Hyundai Genesis turbo line broke and oil was spilling all over, dealership said it must have been something he hit. Would have felt it, dont you think? As soon as that lease is up, we are keeping the car just so we do not have to trade it in for another Hyundai, since we do not want to have to pay their fees. As soon as that goes through, we will sell it for a dozen apples. Never again, this company stinks. Buy American.

I have recently just got a used 2013 Hyundai Elantra with 32,000 miles for my birthday. This review isnt necessarily a bad one. Every once in a while when I turn on my car for the first time of the day, it makes this short, medium pitched whistling sound, and it only last for about one second or less, the noise doesnt really bother me, it just concerns me that something may be wrong with my car. I have saw some complaints about the same thing, and they said that they took it to the dealer and they said it was normal. I have yet to take my car to the dealer, as I have no time at the moment, but I do plan to take it as soon as I do have some time. By the way, Ive only had the car for about 1 month and a half. Also on a side note: the dealership we went to in Concord, NC is RUDE. Do NOT go there for a car.

I bought my i10 car from your dealer at Chandigarh KLG Hyundai in the year 2011 on 31.12.2011, vide my car no is **. I noticed that my seat rail bracket got rusted badly. Both driver and co driver when I noticed that this problem is not there in my 15 year old Maruti CAR.

Since the purchase of 2006 Sonata, I have had to have seat belts, seat, sensors for air bags repaired due to air bag light staying on. This car has been repaired for air bag light six times under warranty and now will cost $325 for the same parts originally replaced. Average miles between repairs of air bag is less than 1 every 6,000. Once, there was less than 200 miles between fixes.Dealer states repair not covered under extended warranty. Awaiting call from Hyundai CS. If not covered, I will probably have to do without air bag system working because they obviously have a defective system and cost is too high to repair every 6,000 miles

2013 Hyundai Tucson Engine Failure @ 125,000 miles - Lower end rod bearing failure with no warning, no check engine light and all service has been done as required. Im getting a new engine for $7000 plus, I cant buy a new car for that price, includes labor which is nearly 1/3 of the cost. Im questioning any further purchases of a Hyundai product. This has happened in several other Hyundai vehicles but no class action as yet.

I was hit by a drunk driver doing 95 MPH, then I smashed into the concrete wall and not one airbag went off. This vehicle has front and side curtains, something should have gone off for sure! I was thrown all over the place, and Im very lucky for sure! Airbags did not deploy when numerous ones should have!

Bought a 2013 Tucson, 31000 miles 10/30/17. Purchased bumper to bumper warranty. Engine threw a rod 06/__/18. Warranty is voided due to failure to prove oil changes. After doing research I found out the engine has been recalled but only certain Hyundai and Kia models. Although engine Theta ii is same and has many complaints, the Tucson hasnt been recalled, but needs to be.

I am having a huge issue with the quality of service that I am receiving from Hyundai’s service department in Carlsbad. I had an issue with my car on Friday 10/5 around 730 am. I had the car brought to the service department at the dealership by AAA that morning. I received a call from the AAA driver that my car was dropped off at 815. I didn’t hear anything until 2pm from Ulysses that they received my car. He had a second to look at it and maybe it had just run out of gas. I explained that it was having issues prior & when the AAA guy jumped in it did turn on before bogging out so if they could do a diagnostic to the car just to make sure everything else was fine.He asked for my consent to put $20 worth of gas in it and then let me know if it turned on before doing the diagnostic. It has now been 5 days and I have not received one text or call. I called to get an update about the gas, but Ulysses had already left for the day. When I called today I was placed on hold for 13 mins before a rude receptionist told me Ulysses was out for the next two days and won’t be getting to my car. Is this what I can now normally expect from this location? Before moving out here I would take it to the dealership in Corona and they have always given me the best service, quick and communicated great with what was going on. I now feel slight nervous and used leaving my car at a dealer that is so unresponsive and upright rude every time I’ve called.

I purchased my 2005 Hyundai Tuscon new from the Kolar Hyundai dealership based primarily on the advertised warranty coverage of 10 years and 100,000 miles bumper-to-bumper as they advertised it (it’s still under a warranty plus program which I did have to pay for). Since then my Tuscon is in need of a bearing replacement on the left rear tire (it has seized). When I called the dealership, I was told they would not tow the vehicle or repair it without me covering all the costs. My warranty is currently at no cost to me for repairs or towing. I was told to call the Hyundai warranty number. The lady I spoke to informed me that if it was an American-made vehicle, it would be covered since bumper-to-bumper means that. But since it is a Hyundai and the rear wheels are not drive wheels, it is not covered after 60,000 miles. I asked her again why Hyundai is not honoring their advertised bumper-to-bumper warranty. Again, I was told it is because Hyundai is not an American-made vehicle (assuming she meant a vehicle made by Ford or other American vehicle corporations). I am now forced to incur all costs for repairs since Hyundais trickery (erroneous advertising) has forced me to, especially in a tough economy.

Have had enormous trouble with the 2018 Tucson SEL Plus that I leased recently. The transmission cant seem to pick a gear, and the car constantly freezes/stalls when between gears, which is pretty much all the time. My concentration has to 100% focus or Im getting in a wreck. The car isnt really drivable. Took the car to a dealership - they told me thats just how the car drives. Took it up to Customer Service via the manufacturer; they declined to assist in any way without so much as having anyone look at the car. Basically, the response Ive gotten from the manufacturer is, Oh well, youre stuck with your lemon. No efforts made to assist; they cant even manage to get me into a dealership for service without a lag time. Leasing this car is one of the worst mistakes Ive ever made, and Ive driven other Tucsons before this. Hyundai does not have any interest whatsoever in standing behind their product, or customer satisfaction in any way; never, ever get a Hyundai, because if anything at all is wrong with it, youre basically on your own. The entire experience has been a nightmare, and continues to be.

My Hyundai Accent is less than two years old and has traveled only 14,000 kms. At my last service in May I advised the service center that a hole has appeared in my drivers side floor mat. I thought this was unusual due to the low kms and the fact that I mainly drive in bare feet not big boots. A claim was initiated and I was advised that it was denied as it was wear and tear. I could accept this if I had done a lot of kms in the vehicle however only 14,000 kms is not satisfactory. I have over the years owned a number of cars of various brands and travelled in excess of 200,000 kms in most with no similar problems. Is the construction of Hyundais so CHEAP AND NASTY that a carpet will wear out in such a short time. I had intended in keeping the vehicle but now think ILL REPLACE IT WITH ANYTHING OTHER THAN A HYUNDAI.

OEM radio not covered under any warranty. I have a 2015 Santa Fe. One hour after I took delivery, a HID headlight started flickering. Astonishingly, Hyundai denied the claim initially as its a ‘wear and tear’ part. An hour old… Eventually, they caved and replaced it. 3 years later, the Infotainment unit started looping on startup. Despite their vaunted 5-year warranty, and the 7-year extended Hyundai branded warranty I bought, its not covered. $4000 OEM, and Hyundai could not have cared-less if they tried. Do not trust hyundai – not the car, not the company, not the warranty. Not even the dealership. Avoid at all costs. And costs be sure!

I had my 2007 Hyundai in to my local mechanic for an oil change and they told me I needed a battery. I decided to have my husband change it in order to save some money. I turned out that the battery was okay but the terminal was not closing all the way. We went to several auto parts stores but none had the correct part. We contacted our local Hyundai dealer and they said that part was not stocked or sold. We would have to buy a wiring harness that connected the battery terminal to the battery post and then to the starter at a cost of $380. I said that was absurd and would not buy it. Luckily, my husband is handy and was able to fit a terminal with some sort of connection to the wiring harness. Because my husband had to put a non-Hyundai part on there is no cover on the positive battery terminal, I dont know if this could be dangerous or not; if you are expecting the protection of the cover, its not there.

We bought our daughter this brand new 2016 Hyundai Tuscon 1.6 T AWD Limited on July 6th. It has left her stranded twice. The engine revs, but the car does not move. We have researched this online and there are over 950 people complaining about the same exact issue. My daughter was at a stoplight the first time this happened, and the car would just not go. The second time was after she got off work at 10:00 PM and her car started and then would not go at all. This is a brand new 2016, and we bought it for her because we wanted her to have a dependable car for college.After less than a month, it has left her stranded twice. This is a MAJOR safety concern. The dealership we took it to already has several Tucson waiting for the same issue and we are told there is no fix for it yet. This is unacceptable. The car should never have been sold with this issue and no fix for it. The dealership stated they will keep the car and give a loaner. Problem is she cant drive the loaner, so this puts the whole family out now juggling cars, because she isnt 25 to drive the loaner. BUYER BEWARE!!!

2012 Hyundai Tucson. Bought my Hyundai late in 2012. My car has 86,000 miles on it (I commute for work) and the motor is shot. No noise. No lights. No warnings at all. I was traveling and engine light came on and thirty SECONDS later I was on the side of the road. I have had to argue through all of this with the dealer and Hyundai in order for my car to be repaired. I have (thankfully) kept all maintenance records through my mechanic. Needs new motor and there are none available because Sonatas were all recalled for the engine design issue. Same issue as the design flaw in mine but Hyundai gambled with lives and warranty that the engines wouldnt go until after warrantys were up. This has been a nightmare!!! They are telling me it is going to be 8 plus weeks before my vehicle is repaired. In the meantime the dealer has given a loaner car that is NOT comparable to my vehicle what so ever and it is the Sonata you know the one that has been recalled for motor!! Are you kidding me. Husband and I are speaking to a lawyer... Can you say CLASS ACTION LAWSUIT!!!

2012 Hyundai Elantra does not get 40 mpg: I purchased the car brand new, and now, I have 12, 000 miles on the car. I drive 38 miles each way to work everyday. I drive mostly highway miles and always set the cruise at the highway speed limit. The car promises 40 mpg highway. I have never gotten more than 36 mpg. When I contacted the dealership, they said that it will get 40 mpg after I have been driving about 1,000 miles on the car. I am now at 12,000 miles, and it does not get 40mpg. This was the only reason I chose this car, and now, I am stuck with this loan for 5 years and I am very unhappy about this issue and the lack of response from Hyundai.

My 2013 Hyundai Veloster engine went bad for the 2nd time after six years. The 1st time it was under warranty and it was replaced in five weeks and I received a rental vehicle paid by Hyundai. The 2nd engine failed two years after it was replaced and after a recall was completed at the dealership to correct an ignition issue that could damage the engine. It took ten weeks to replace the engine and I did not receive a rental or loaner car. Hyundai did replace the engine out of warranty but it is obvious that they know they have issues with this engine. Who has two engines go bad in six years? I picked up my car from the service department on a Friday and traded it in on a VW Saturday morning. I will never own a Hyundai ever again!

I purchased a brand new 2010 Hyundai Accent in October 2010. Since this purchase, I have had 22 visits to Hyundai. This car has been a lemon from the start. I have all documents showing the work needed to this vehicle since its purchase. I also contacted the head office and was basically told everything is under warranty and they refused to take back this vehicle. I have since had to purchase another vehicle because this 2010 Accent continues to break down on me. I want to get rid of this car once and for all. Any help would be greatly appreciated. I can send copies of all the work orders for this vehicle. I want all the money back that I have also spent on the purchase and repairs to this car. Thank you.

The Hyundai Sonata is an awesome car! Very comfortable drive whether over long or short distances. Have consistently gotten over 34 mpg on the highway. Outperforms Toyota Camry which I had for over 10 years.

Elantra 2015 - Starting at 3000km uncontrollably bouncing at highway speeds, trying to drive me into the ditch. Dealer in Belleville, Ontario, Canada said never heard of the issue. Google proved him wrong and when I took the printed proof was told it the USA assembled cars with the problem. I persisted and got new balance, then new heavier rears shocks, more balance and new specialized balance and at 12,000km a mechanic finally determined it was a problem with the Continental brand tires on the Hyundai (I was one of thousands who had already complained). Finally got new set of Continentals to replace original. Perhaps the service department cant balance tires but the problem still remains (although a bit milder). No resolution yet!!!

I have been overcharged by $150 and then they cancelled my account. There are no supervisors to talk to and no one to own this problem. I have called the corporate headquarters and was advised there is no one over BlueLink, therefore; customers have no options for anyone to get problems of overcharging taken care of by this pathetic company.

I purchased a new 2005 Hyundai Elantra GLS in 2005. I also purchased the Hyundai factory extended warranty which covers most of the parts and systems for 10 Years or 100,000 miles, which ever comes first. In the past, I have been very impressed with the customer service and support of Hyundai owners by Hyundai Motor America. However, their new CEO is apparently abandoning the policy of supporting their customers and their good will. Just after the car passed the 100,000 mile mark, the cars thermostat worth around $13 stuck and the radiator was fried. There were no warning lights to alert me to stop driving the car as it was overheating.My Hyundai dealer wanted almost $1,000 to replace the thermostat and radiator. I almost fainted. I called other Hyundai dealers and they told me they heard of this occurring on other Hyundais the same year and model as mine. I called Hyundais customer connection line. After reviewing the case, they refuse to offer any relief. I also noticed that in the customer satisfaction surveys, Hyundai formerly sent their customers after service was done on their car to ensure dealers were doing a good job have ceased. No wonder Hyundai has dropped off the list of Americas 10 Best Selling Cars in 2011 and only has about a 5% share of the US auto market. Taking their valued customers for granted will most likely cost Hyundai dearly in customer loyalty and repeat business.

Hyundai Motor Finance sent us an unsolicited pre-approval. We were in the market for a new car, Hyundai vehicles had good ratings so we went to the Hyundai dealer. We should have known from the get go that something was fishy, they tried to change the rates/terms in the pre-approved letter, then the $2,500 discount magically disappeared from the final contract, they then said it did not apply to pre-approved offers, though it had been on the first contract they showed us. Our mistake - It was now 10 at night, we went ahead signed the papers and drove the car home. Problems started with the first payment that they claimed not to receive the paper check in the mail, then paying online was not an option, so we went to Western Union and sent them a payment. Second payment same issue. They seem to have real administrative problems processing and keeping track of paper checks. Third payment we sent in a double payment to cover the month ahead. 2 months later they processed the check, it bounced for NSF ($10 difference in our bank account). They repossessed the car with no warning, no contact, no opportunity to even know that the payment they took 2 months to process had now bounced.They took our car over 300 miles and 6 hours away to another state and gave us less than 10 days to reclaim the car (with hundreds in extra fees for towing and storage now applied). Every attempt to process paperwork with them was a waste of time. We spent over 12 hours on hold in a period of 3 days trying to resolve this, only to be cut off, transferred, or just plain left in limbo. One day we were on hold over 2 hours when it hit 5 PM, and we were disconnected because their office closed. We finally got one human on the phone who was willing to help us and would fax paperwork for us over to the dealer. It never arrived. The finance dept at the dealership was equally baffled and attempted to help us resolve the issues but Hyundai finance wouldnt ever cooperate with the dealers office.Of the limited number of days we had to reclaim our car, 4 of those days were weekend days which their office was closed. So we had 6 working days to try to resolve this with an office that we could never get through to except on a very few occasions (I think we actually got a human 3 times out of about 40-50 tries). No paperwork ever arrived at the dealer, they would not accept any paperwork that the dealer had on hand (it had to be their special forms). Our car was over 300 miles away in another state. We had the cash - but because of their convoluted procedures, and lack of help, and terrible staffing on their customer service lines - WE LOST OUR CAR!Where did our car end up? At a Hyundai dealer in Ohio that seems to have a car lot brimming with dozens of used Hyundais, less than one year old with low miles (like our car), that are for sale at almost the same price as when they were brand new, but with used car interest rates, with car loans offered by - you guessed it - Hyundai finance!We were out our $2,000 down payment, our $4,000 trade in, + 2 payments, and now with the extra fees Hyundai STILL wants an ADDITIONAL $3,500 from us for a car we had less than 4 months. Our credit is wrecked (the repo lowered our score over 120 points instantly). In hind sight - this seems like a terrible scam where they are selling the cars twice, the second time at higher interest rates at almost the same price as brand new, and racking up impossible fees, and unwilling to work with consumers to get their cars back.4 months with our Hyundai cost over $10,000 - not a bargain in anyones book. Their lack of customer service, inability to reach them, the stonewalling as we tried to get the money to them to reclaim our car - they just made it absolutely impossible. And sending our car over 300 miles away - how high do they have to make the hurdles? We live in a metropolitan area with plenty of auction lots where the car could have gone to, sending it 300 miles away was overkill, designed to make it even more difficult for us. The finance manager at the local dealer was left shaking his head. Apparently 300 miles is the MAXIMUM that they are allowed by law to take the car and they took it to the max (12 miles further according to MapQuest). Shady.

I purchased three Hyundai vehicles in less than 12 months. The third vehicle I purchased was the 2013 Hyundai Tucson. This vehicle has went to the shop for repairs from July to Today, September 16 for transmission problems. After replacing the transmission on August 13th, I had to tow it to dealer because I broke down on Sunday, September 14, 2014. This was the 4th visit to the dealer since the initial complaint in July. Wow to my surprise I was told at Hyundai Plaza Mall Service that it was the driving of the vehicle that made the axle jump out of the transmission. I or someone was throwing the vehicle in park, reverse without coming to a stop. I cant figure out if that was my driving behavior. Why did not this occur on the other cars I had bought from there? I give their service a thumbs down and I have definitely lost all trust in the Hyundai brand.

I bought four units of Hyundai Starex at my country, Malaysia. My Hyundai Starex MPVs were registered under Malaysia numbers. I bought the first two units in 2009, another unit in 2010 and another unit in 2011. Now, the first unit, that has 178,000 miles, encountered some problems. Whenever I made a turn, the vehicle is moving and it is becoming dangerous. I also have problems with the aircon compressor. My question is, are these two items still under warranty?Malaysia Hyundais slogan is very attractive: Warranty under 3 years or 300,000 miles. But when I made a claim, they said, sorry, there is no warranty for your vehicle. What? No claim? My vehicle has never been in an accident before. Apparently, your slogan is only meant to cheat us. I am very disappointed with Hyundai Malaysia.

Hyundai wont credit a months lease payment even though my vehicle is in for engine repairs for over a month and the clock is still ticking. I leased a 2012 Genesis R-spec. Around 12,000 miles, I started hearing intermittent engine knocking. When I took the car in for service, a service specialist said there is no issue and any engine issues would be covered by a warranty. 5,000 miles later, the engine knocking was happening all the time above 2,500 RPM or under acceleration or driving up a hill. When I took the car in for service, the service specialist said yes, this engine knocking. Five weeks later, Im still without my Genesis. Apparently, Hyundai doesnt know how to maintain a parts supply chain very well. Besides the engine problem, there are other design problems with the car: seats with very poor support that become very noticeable on a long drive; too much play in the steering wheel which at high speeds can be a bit dangerous since there can be an abrupt jerk of the wheel; and a transmission that doesnt always know when to shift. As a previous owner of Mercedes, BMW and Lexus, I will surely think twice about owning a Hyundai again.

I purchased a brand new Sonata, 2.0 Limited edition May 2016. I have 1,032 miles on the car. I was backing out of a parking spot when the power steering failed. It took roadside assistance 2.45 hours to get me and tow my car to the dealership. This happened July 16, 2016. Today is July 26 and the response that I am getting from the service center is that there are major computer problems thats causing the issue and they are working with technicians from Hyundai to get it fixed. They do not know when this will be done. I did some research and saw that there was a recall on the same vehicle prior to the manufacture date of my vehicle. I also experienced an issue with the ABS brakes. When I am stopped in traffic the brake will release and I have to press harder on the brake for the car to stop rolling. Oh, this is also caused by the computer failure. From what I have read thus far on this site, and carcomplaints.com this seems to be a reoccurring...major issue and it appears that Hyundai does not know what or how to fix it. I am very upset about this whole situation right now. Paying for a car that I cant drive. Im concerned that this will continue to be a safety issue and Hyundai has no idea how to repair it. In the middle of dealing with death in the family and having to travel out of town, I was given a loaner, but they did not want me to drive that one out of state (NC), so they gave me a rental. Its a 2016 Hyundai Sonata and would you believe that I have to go trade that car out for another vehicle today because the engine light is on. I contacted Hyundai myself to see if I could get any answers, they said they were unaware of the issue and opened a case. They said they will allow the dealership 3-5 business days to respond and would get back with me. At what point does this become a serious recall issue and we as consumers get this resolved.

I bought a brand new 2006 Hyundai Sonata. Regular oil changes were done. I had to take the car to the dealer early on because the ESC light kept coming on. They had to replace it due to a recall. Late last year, I had to take the car to the dealer again because the lights all kept dying at the same time. I read somewhere that it was a bad switch somewhere.About 3 months ago, I took my car back to the dealership because it was lurching at around 45 mph. They looked at the transmission and told me everything was fine, it checked out. Then about a month ago, I took it back to the dealer because the lights all burned out at the same time again. They checked it and said it was just the light bulbs. So they replaced all the lights in the rear for 45 dollars, gave me a printout of my visit and said they checked the fluids, etc. and everything looked good.Last Saturday, I was heading out to get the oil changed. The check engine light came on and there was a slight knocking noise. After the oil change, I took it directly to the dealership. I got a call from Adam on Wednesday telling me that they were going to have to take the motor apart to check it out. He said he needed my permission to do so but also asked if I had all my maintenance records. He said that if they get in to the engine and see that theres gunk in the motor, thats a sign of poor maintenance and it wouldnt be covered by the warranty.I told him I had the majority of my records. He said the tear down of the engine would cost $360 and I would be responsible for that fee if they find that this problem wasnt covered by the warranty. I gave him the approval to tear down the engine, sure that they would find the problem to be from something covered under warranty.He just called me this morning and left a voicemail that the problem is maintenance related. I should call Valvoline or my insurance company because the problem is not covered under warranty and a new engine is going to cost me $4,500. He said the engine was starved for oil.I think they are trying whatever they can to get out of honoring the 10-year/100,000 mile warranty.

Let me start at the beginning. I bought the 2018 Hyundai Sonata from Hyundai of Milford. I cam back for my first oil change and all went well. When the second oil change came around, they explained that in order to comply with warranty conditions, I needed to rotate the tires (a charge of about 85.00 with the oil change). No problem, I said. When I get the car back, I notice the tires were never rotated and I was charged. My understanding as they explained it to me is that if the services were not completed, it would void the warranty. They claim I was given a couple of free oil changes. Although they also said the tires would be rotated too, so I am really not so sure what I got. During one of the alleged free oil changes, I was told there was a software update. Again, I said, No problem, and they claim to have completed it.Anyway, so in August, I was 50+ miles from home, stopped at a car wash, grabbed a bite to eat and to my surprise, when I came out of the restaurant to start the car, the check engine light comes on. I had no acceleration whatsoever. Using their roadside assistance, I was towed from Windsor, CT to Branford Hyundai. It was Sunday, so the service department was closed. Service called me the following day to inform me that the main wiring harness was supposed to have been replaced when the software update was done. This tow cost me $130.00 since the roadside assistance only towed up to 20 miles.They kept the car for 2-3 days and finally called me and stated that the car was ready and all set. So, I picked up the car and a month a half later, guess what happens? Once again, I am in Windsor driving down the highway in the pouring rain and out of nowhere, the check engine light comes on again and the acceleration just stops. I have a car behind me that almost plows into me as a result. I coast off the next exit to a service station and again call for a tow truck. I used roadside assistance from another service that I have because it was a little cheaper and the second tow cost me $92.00.I towed it again to Branford Hyundai, it was Sunday again, so they were not open. I had to Uber to work the next day and waited all day for the service department to call me. They finally did at the very end of the day, after I called them a couple of times. I called them before I had to leave work, and they said they had not looked at it yet. When I got home, they called and said my car was all set. I got there, and the serviceman states, the problem was the knock sensor, and it should have been replaced when the wiring harness was replaced, he then stated, and I quote that this has been happening a lot and it was driving them crazy. We have been dealing with a lot of them and I should have replaced the knock sensor the last time you were here, sometimes we dont need to replace them though.I was told to send in both towing bills and receipts to corporate and I would be reimbursed for both towing bills. Well, when I did, I got an email suggesting that I sign a statement releasing them from liability for any further repairs related to the recall, and this would be the only way I would get reimbursed for the second tow only. I find their business practice unprofessional and they do not stand behind the products they sell. I refused to sign any documents, they said they would not reimburse anything if this was not signed. Very poor business practice.As a result of their carelessness, I am out $222.00 and am working harder than ever to get out of the car I am in, the 2018 Hyundai Sonata is NOT safe to drive. I am making sure that I let everyone I know (and that is a lot of people) not to buy from Hyundai or Kia (since they are the same manufacturer), and if they already did, to investigate whether the services they are completing are actually being done. I no longer have any ounce of trust in either of them and question their integrity. They need to be investigated by some authorities regarding their business practices since there are so many of their cars on the road. Based on the comments of the serviceman at Branford Hyundai, there seems to be a lot of them. If you happen to be behind one on the road BE CAUTious! The car may just lose power and cause a serious accident.

Nothing but problems from day one of this loan; first month wrong contract information entered that I fought for 39 months. At month 36 of my 39-month lease, I learn they made an error and its a 48-month lease, We went around and around. Then turn in car at end of lease (48 months not 39-months mind you!) to have termination fees, return fees, mileage fees (I expected those), and had a $1400.00 bill. HMF tells me I can pay it incrementally via the same account. I pay $400. then $100 each month at the suggestion of the HMF call representative. I did this on principle because I was so mad about how I was treated so I decided to pay it slowly. Yesterday, I get a phone call from a collection agency saying I owe $1400.00. I explain I have the payment confirmations from my bank showing $900.00 in payments my husband has made--the agency says (quote) well hes lying. No payments have been made and you owe it. I call HMF today and the representative, Tanya, with a heavy Indian accent, tells me she sees the $900.00 and its in collection for $402.21. Again, I tell her that her Hyundai co-representative told me to pay it that way. She says, Ill make a note of that on your account but you have to make arrangements with the collection agency to pay it. I have never had collections on this or any car loan! OMG I was NEVER LATE NOT ONCE. It was auto-pay from my bank! I requested a statement with complete billing history and told Tanya I would pay Hyundai the full amount directly. I have been switched and mislead over and over. Buyer beware!

There is a recall for the passenger airbag seat sensor not detecting correctly in the 2008 Hyundai Sonata, except for my VIN. I have the same problem as described in the recall. The windshield has a dip in it which makes it hard to see during a rain, since the wiper does not work well in that area.

In fall 2014, I purchased a new 2015 Hyundai Elantra with a 1.8 L 4 cylinder motor. Since then, the car has had standard interval servicing with full synthetic motor oil, done at the Hyundai Dealership. The car is mainly used for commuting to work, and the majority of the miles driven are interstate miles. The car drives approximately 30,000 miles per year. At 105,000 miles, the car developed a ticking from the front of the engine. The standard powertrain warranty is 10 year/100,000 miles. I took the car to the Stew Hansen Hyundai dealership in Des Moines IA, and they diagnosed it as a worn rod bearing, or rod knock. The service Hyundai agreed to provide the parts, but did not agree to provide the service cost ($2500) or loaner car. At the time that the engine needed repair, I was told that the parts would be in as soon as possible. Joe, my service advisor, advised that other cars that are same make and model has been experiencing this issue after the winter months of 2017. He advised that the dealership had 5 others Elantras waiting for a new engine. He advised that the engine components were not getting enough oil due to a manufacturing defect. Therefore, running without oil for extended periods of time. It has now been almost 2 months, and Hyundai is estimating, but not guaranteeing, that the engine will arrive on April 27th. Which is a total of 3 months since I have not had my car. I have been advised that the engine parts are backordered, which tells me that this is a national problem. I have contacted Hyundai Woodhouse in Omaha, NE and they advised me that they are having the same issues with their customers Elantras. I have contacted Hyundai Consumers Affairs about the issue, and asked for reimbursement for a rental car because the process is taking a long period of time. My consumer claims advisor told me that they could not give me a definitive answer if I would be covered by a rental reimbursement. I then asked to speak to a supervisor. The supervisor advised me that the reimbursement would depend if the part was included in a repair campaign or recall. Upon asking if this part would be covered under a campaign or recall because of the national shortage, she could not given a definitive answer, and advised that my reimbursement claim would be reviewed after the part is fixed, leaving me with no clear answer. My family is currently down to one car, and my wife and I both drive to work, which puts a large amount of miles on our one vehicle. I understand that the vehicle is out of warranty, however, we feel that Hyundai has not take responsibility to ensure customer satisfaction. We initially were grateful that Hyundai was providing the parts, but we feel that no-one should have to wait 3 months for their car to be repaired.

I purchased a 2019 Hyundai Tucson Ultimate about two weeks ago. The first week I had it I noticed when it was in the sun the back bumper and lift gate had these 3D swirls in the Black Noir Pearl paint. The dealership had the car redone with Zurche but still had the same issue. I took it back to the dealer and they had someone buff the entire car. This made the situation worse as the marks were still in the paint and he did a poor job detailing the car. I took the car home and spent 3 hours detailing the car myself to fix the issue from the detailer. Regardless to say the marks are still there. My wife noticed today that I have a big scratch under the spoiler. The dealership was going to allow me to pick another car, but they did not have any and it had to be today. So to make a long story short I wish they would just take the car from me like I never bought it. Very dissatisfied customer for a car that is only 2 weeks old when it was valued at 35 thousand dollars.

In 2006, I bought a used 2004 Hyundai accent automatic from Thrifty Car rental. I had the car checked through by Hyundai and they confirmed it was in perfect shape. About 6 months ago, shifting became very hard and sometimes the transmission would refuse to shift gear even if I had shifted it with the clutch. Problems got worse. I took it to Hyundai for a diagnostic test and was told it needed a new transmission which would cost $3,000.00. As the car is so old, I opted for a used transmission and took it to a shop where my husband had his transmission replaced. By now, it is 3 transmissions later, 1 computer later and the car has been in the 2nd shop for 2 weeks with a highly recommended transmission expert and it is not working. I sent 2 emails to Hyundai last week and never received an answer. I called today, on 9/23/2011, and after some back and forth, I was told that there is no recall and that they could not help me with the car. In the meantime, I checked online and found a lot of people complaining about transmission issues with exactly that 2004 car. Pages and pages, so there obviously is an issue. My son, who is learning to be a car mechanic and therefore has access to information we normal people do not, also found information on major issues with that years transmission. Yet Hyundai insists, there is no campaign on it, so there is nothing wrong on their end. I have been driving Hyundai since 1996 and loved that car, that is why I bought another one in 2004 but that car is proving to be quite a problem. Hyundai is certainly shattering my opinion of them.

I was driving to work when my 2014 Elantra with 72,000 miles made a knocking sound and stalled in middle of the road. I had to have it towed to a local station whom assessed and informed me the engine failed and based on how clean the engine appeared he couldnt imagine what happened to this engine. I then had car towed to Hyundai due to I have a contract for 100,000 miles on engine. After they evaluated the vehicle, they DENIED me and refused to cover the engine repair under their PROMOTED, ADVERTISED AND PROMISED 100,000 mile warranty. So after 4 years of paying on this car, I am STILL making monthly payments for this car. Hyundai refused to stand by their commitment to repair the engine!!!

I have blood cancer & MS. My 2011 Hyundai Sonata motor burnt up without any lights coming on, no warning. Please pray for me. Im on disability & need a car for treatments & Dr appt. Im so devastated.

I turned in my Hyundai vehicle on August 25, 2011 under the Hyundai Assurance program. And on September 6, 2011, Hyundai continued drafting my account for payments even after my automobile was returned.

I have a 2013 Veloster Turbo with only 12000 miles on it. Had to take it in. Engine light on running bad. They said ignition coil and would take 2 to 3 days to get part. After a week got part. After putting part on did not fix problem. Turns out the engine is bad.

We were prepared to pay cash for the car on 12/31/11, but we were told that we would get $500 more off the car if we financed and then we could pay it off. So before we received the coupon book, we sent in an estimated amount for the purchase price plus estimated interest. The next month we received a bill for $11.23 for the difference of additional finance charges which we paid. For the past week, the autodial collection people have called us at least 15 times (over 5 times on 3/26), looking for the monthly payment of $839. Finally, my husband was on hold for over 20 minutes waiting to speak to a supervisor who said our account was paid in full. We have continued to get calls since then for the same thing. On 3/37, we got 2 more calls. I am not that happy with the car to begin with. The gas mileage is way under what was represented. After the experience with the finance people, I will never buy another Hyundai. Also, the phone representatives were rude and the auto-dialer put us on hold several times after we answered the phone. What kind of customer service is that?

I leased a car for 3 years. According to the sales person, he told me that the service on the car would be included during the lease period but that wasn’t the case. It seems that he just said those things to make a sell since he was being very pushy from the start. The worst part is that he never disclaimed that by the end of the lease, I would be charged $500 plus $170 for some minor scratches that can occur during a 3 year period.When I returned the vehicle they basically force you to keep making business with them by leasing or buying a new car and that’s the only way they can forgive that $500 fee. When I called to claim, they told me that the contract is not with the dealer but with the company; even though it was signed at the dealer. They also don’t accommodate payment arrangements. Before leasing a car with companies like this, do some research and find what is convenient for you. Instead of dealing with a seller who would say anything just to get his commission and take advantage of you, if you don’t have experience in the subject.

I have been very happy with this car. I looked at several brands but for the money this car had every feature I wanted, plenty of interior room. Premium leather seating a great sound system, the car handles great...good looks at a fair price point.

My fiancé and I purchased a 2013 Genesis 2.0. Motor keeps failing and they refuse to help even though the motor is under warranty. Our car is constantly misdiagnosed on purpose just so they don’t have to pay for a new motor. Already discussing the issue with lawyers. Save yourself the stress and heartache, do NOT buy a car from Hyundai.

First off I still have a problem, need help. My 2004 Hyundai Sonata will not go past 2000 rpm. What could it be? The fuel pump has already been changed.

I bought this car when it was 3 yrs old and had it for 2 yrs. I noticed the engine took a long time to start and just got worst. When I took it in for a service they found the head gasket had blown. This is on a 5 yr old car! Whats worse is the warranty had just run out by a couple of weeks. I rang up Hyundai but they wouldnt repair it under warranty or goodwill since it just run out. You dont expect a head gasket to blow on a car this age. This is more common on very old cars with high mileage. Considering this is a very unusual thing to happen and with its warranty just run out you would expect Hyundai to fix it for me or at least pay some of the cost. The cost to fix it is just under a £1000 and the car is only worth £5000 :(

I leased a 2015 Hyundai Veloster back in July and since then I had nothing but bad experience with this car. Currently it sitting at 5897 miles and already I had to do an alignment. At 2157 miles I caught a bubble on the right front tire and went back to the dealer where I leased it. Right away they told me its my fault. The warranty I was talked into getting at time of purchase was not valid for that work. I was super upset. I know what the man said real clearly. Wow talking about standing behind your product which these people DONT do. Now currently Im having back camera and connecting problem with Bluetooth. I been wanting since September about feeling unsafe about the handling while driving to come with an agreement to trade the car for another Hyundai. I will NOT GET ANOTHER HYUNDAI EVER. I cant believe I have to drive this car like a 80-year-old woman. It take bumps hard. I have to worry about not getting another bubble on the tires. Also when driving over 40 miles an hour car tends to fishtail. Oh well I guess for the next two and a half years I will be making a long service record of this car and well be bringing it into the dealership for every little noise that comes out of it. I wouldnt mind spending a little time at the dealership with free Wi-Fi and free donuts and free coffee. Hyundai is forcing me to stay a car that I feel unsafe with so I will be doing my part and giving them a LONG CARFAX service record. Lets see how they will sell the car after me.

I have a 2010 Hyundai Entourage. I purchased this vehicle thinking it would be a reliable vehicle in July 2017. It had only 125,000 kms and was in great condition. So far I havent been exactly thrilled with reliability. But my impression changed today when I went into Hyundai dealership to order new a/c-heater control panel since my button for fan speed has broken. I was told there was one available but at a stupendous price of $900.00. I pretty gagged when they told me this. I was expecting $200.00-$300.00 which is till expensive but at least tolerable. After this experience, I will never buy another Hyundai vehicle because replacement parts are sold at a totally rip off price. $900.00 for a piece of electronic that simply controls heat and fan speeds. It doesnt even have automatic temperature control on this unit.

I have a defective Santa Fe Sport Turbo 2017 SUV. I had problems with it from day one... just got worse. Has been to 3 dealerships, same problem, loses power when going over a bump or rough surface. Got worse as time went on. Was in shop 6-7 times. Almost got killed in it when engine stopped working driving on 65mph road. Smoke coming out of SUV. Finally diagnosed with a faulty engine off the assembly line... over $17,000 repair. Not even 2 years old, I have a 3 year lease. Asked Hyundai to release me from the lease and take defective car back. Hyundai WONT... expects me to keep defective car. I do not feel safe in the car no matter what at this point. Hyundai wont take defective car back. This is NOT fair or good business. How can they make me keep a DEFECTIVE car???

Took car in - eng. light on, abs, 4 wheel light, esc light on. First off they charged me 150 to diagnose eng. light which should have been covered under warranty because light was on. Second abs, 4wd, and esc light was on due to and to have car inspected the dealer claims car wont pass inspection because of brakes and rear tires (they did same last year - when I left that dealer and went to a local Ford dealer the car passed with no problems. I couldnt take the car to the Ford dealer this year because eng. light was on). Wheel speed sensor (which they replaced last year [other side]) dropped off on Monday 4/20/15. Was called on 4/24/15 car was done picked up car on 4/25/15 cause I work 2nd shift so did not get call till midnight when I got home. Went Sat. morn to pick up car - drove car home.While getting ready to go to work noticed oil on back window, tail gate, and rear bumper. Looked in motor compartment and noticed oil around and on motor. Checked oil - the level was up so guessed they didnt clean up oil from changing valve cover. Called dealer. Explained problem. They wanted me to bring car back. Said I couldnt because of work and never make it by the 6pm time he gave me. I told him what I thought it was he asked to check oil level. Told him I did and level was up. He said ok to drive but keep eye on oil level and to call Monday morning to make arrangements to bring car in. Did as instructed - called on Mon. morn.Was told to try to have car towed. Tried to find tow truck - only one the dealer suggested was 200 and about 3 hours. Called dealer back. Explained to him about tow co. and explained to him that I looked under car and that there was no oil under the motor but there was oil dripping from where they put the new axle in. He told me not to drive the car in but to have it towed in. I asked him who pays the tow bill. He stated I have to. I told him it was where they fixed it why do I have to have it towed in. His statement was until they find out the problem was it was up to me to get it in. The dealer called me on 4/28/15 - stated that the leak was from the axle that for some reason that the axle would not lock in. I asked him then who pays the towing bill, he stated to bring bill in but he doubts they will pay.Third oil leak in motor, they said was valve cover gasket was leaking again (replaced last year for same reason). Also when I dropped the car off the week before that there was a chirping noise in the front of the motor. The dealer claimed it was idler pulley and replace it now. The motor knocks real bad. The dealer said it was my fault for not having oil changed on a regular time frame, I told him that it was changed on a reg basis. He told me that the oil filter was full of sludge. I told him that You show me one motor that at 97000 miles that doesnt have sludge in it.He got pissed off and wouldnt talk until I asked if he was still there on the phone. He told me to bring in receipts for oil changes. I dont have all because there were times I changed oil and filter myself. He told me that I would have to pay to have the motor torn down at my cost at three hours labor and if there is any sludge in motor that I would have to pay them for the repair. Every time I take car to this dealer I always have problems and no other dealer will do the work on the car because of the warranty and the extended warranty. Sorry. Tried to be short and to the point as possible.

When headlights are in the auto position, they sometimes do not go off. This has caused the battery to be fully discharged. With the key fob in the car, the doors have locked. This happened at the dealership and car washes, as well as my home when I have tested it. The car has been in the shop for five times, three of those times overnight, and is now at the dealership for twelve days with no results. I have written to Hyundai, the Better Business Bureau and had a lawyer look into it. Hyundai claims they cannot find the problem and will do nothing.

I bought a brand-new Hyundai Tucson 2014 with 83 miles. After 4 months and a torrential rain all my books in the left-rear passenger side floorboard, were soaked. I went to the Decatur Alabama dealership and they cleaned the water out. Long story short the Hyundai dealership has (1) replaced seals around the door, (2) sealed the roof railings, (3) resealed the roof railings. (4) the Hyundai Motor Corporation called in LEAK PRO guaranteed 1 yr not to leak. 11 months later after torrential rains, the back floorboard left passenger side was full of water. I have sent a certified Alabama Lemon Law letter and called BBB Auto Line asking for replacement. I know one person with the same issue with the same results. Anyone else out there? May go to arbitration. I am waiting on Hyundai to call me.

I drive a 2013 Sonata (21,000 miles). This is my 4th Sonata, which I dearly love. In the past 6 months the battery has gone dead twice. On one of the incidents, I could not open the door without the alarm system activating. Anyone else have this problem?

The paint is peeling of my 2009 Sonata. The dealer said that there is a 36,000-mile warranty on paint. This car has never even been through a car wash and has had excellent care. How can the paint be coming off of a new car and the dealer will not repair the damage?

I bought three cars from Hyundai. I bought a 2015 Tucson with 27,000 miles on it. At 64000 the engine blew. There is a class action lawsuit regarding my vehicle but it is Vin specific even though its within the year of the engine blowing. Hyundai only cover half I had to cover the rest over $4,000 for a new engine. I will never buy another Hyundai again. Their cars are junk and they dont take care of their customers.

This is an amazing car. Being a plug in hybrid I get almost 700 miles on combination electric and gas. Its very comfortable and room for 5, plus great storage with the back seats folded down {I can even get my golf clubs and cart in the back}. The electronic features are very good. It gives a feeling of safety and convenience.Sound system is better than I would have thought for a smaller car. I would buy again.

My sons car was totaled a month ago and it was a leased vehicle. Geico was on the phone call when we called and got the lease payoff amount. We had put a large amount down at the lease signing and had made our payments. The payoff was $17242 and we negotiated with Geico for $21762.00. We were told by Hyundai finance that the overage although rare would be sent to us. A month go by and no check. I called. They said that the account would be closed on the 8th of July and a check would be sent out. Called to check on the 10th of July, today and now I am told that too bad they keep all of the proceeds and we get nothing. That is not what they said when Geico was on the phone. They have lied and changed their story so many times. I will never buy another Hyundai!

We have a 2009 Hyundai Sonata with the 2.4L 4 cyl engine. Engine made a knocking noise then locked up about 3 hours from home. Over time we had some minor issues with the car but were very happy with it overall. These included an oil leak covered under warranty, broken starter part, not covered, transmission not shifting properly, reprogram of transmission computer covered under warranty, and a broken door handle, not covered. The plastic starter part and door handle are known issues.When the engine locked up we were towed by AAA (wonderful folks!) 3 hours back home. I called the service department and was informed that there was a $101 fee to diagnose the problem. I dont work for free so I dont expect their mechanics to either. I indicated that the car was out of warranty by 2002 miles but asked that if they could do anything for me I would appreciate it. Service writer was polite but didnt give me a warm fuzzy feeling. A sales associate did offer to give us an appraisal of our dead car toward another Hyundai. Fat chance of that happening. When it was all said and done there was no offer of help from Hyundai other than to install a high mileage salvage engine for about 4 thousand dollars. I have taken the repair to a shop who I have done business with for years. I will never purchase a Hyundai of any kind again nor will I suggest the purchase of one.

Avoid this dealer and Hyundai as a brand as much as possible, here is why. I bought a brand new Hyundai Sonata 2015 on February 28, 2015 from World Car Hyundai North, San Antonio, TX. On March 31, 2015 the car broke in the middle of the road, engine has overheated. So I called the towing company and transport the car to the dealer for diagnose. The following day I called them to ask about the car and they told me we need to replace the entire engine in order to fix it. Dealer will fix it under warranty but that is not acceptable for me, for a car that was on the road literally 1 month and has only 1000 miles. This option may make the car driveable but still impairs the value of the vehicle. I opened a case with Hyundai and BBB Auto Line, but Hyundai said no for replacement of the car or repurchase, they want to replace the engine. I refuse to have a used car, how dealer put it, with a replaced engine that most likely will be remanufactured new engine, even if they sustain is going to be new out of the factory. I know they can say whatever to me just to get me out of their back. If I want that I will buy a used cheap car, buy a new engine and I will have a used car with a new engine way cheaper, without a high monthly payment for the next 7 years. Car value right now dropped about 30%, with a replaced engine it will drop even more around 50% or lower, depends on mileage down the road. So I am paying for a new car with a major repair and who knows what are problems this car has. This car is a lemon but dealer or manufacturer trying to get away with it and make the customer supporting all this. I am making monthly payments for a car that is not operational, and dealer told me the problem is out of their hands. What they are doing now, they are trying to trade the broke car for the current market value, and make me buy another one. They dont want to refund me or give me another functional new car out of the parking lot. On April 6 I went back to the dealer to ask for a phone number to call Hyundai regional office, they told they dont have it. In the same day I asked them for a copy of the service worksheet to see exactly what they did to diagnose the car, they refused to do so. I had to go around them to someone else to ask for a copy of that paper, really? So much for customer care, they just dont care. Pretty much they took the money and now they are washing their hands trying to fix a lemon car. I had to get the phone number for regional office from the internet myself and get in touch with them. On April 9 Hyundai regional office called me with some options and I was willing to consider two of them, but I had to talk with the dealer for one of them. So I went to the dealer and find out that they fixed my car without my approval or signature, they also broke the car hood, they bent it and bent and scratch a portion of the car body. They also already ordered the hood and everything else to fix the car, again without me approving anything or them calling me and let me know what is happening with my car. Dealership manager said verbally they will keep the car there and they will work with Hyundai to give me a new one, hard to believe. After two weeks we are more in whole with my brand new car and no good resolution for me the client. So far the repairs of the car cost a bit over 9000$ - listed as part, not as engine. Who knows how much will be with a new hood, body repair and paint. They also refuse to give me any copies of the service records, they told me I will have them when I will sign to take the car. They are doing crappy things there and Hyundai doesnt care. Now my only resort is to go to court which I will. Buying a Hyundai was the worse decision I have made. Hyundai is the worse car I have ever own.

This car model (Tucson) was very quiet and nice unlike the previous car that I drove, it was nice too but engine was getting loud because of age. I like how you can control a/c on back seat. This car model was also cheaper than the other model I wanted to buy but I liked the color and the size as well as the quality and things that came with the car such as leather seat and built in navigation. But it was a bit dirty since it has been sitting at dealer for over a year.

If you are reading this - Please do not finance with this company. About 3 years ago, a mistake on their end (on their website) returned my payment. The excuse they gave me was we only had the last four digits of your account number and therefore could not process your payment. Well, the entire account number was there, but the digits in front were shown as Xs, so my account number looked like this - XXXXXXXXXXX-0000. When I explained to them this was the issue, they reversed the late fee. You would think after this that the company would fix the issue.Well, this happened again recently in the beginning of April (2014). I was given the same excuse. They reversed the fee. I then made another payment (for two months). I made sure the account number, routing number, and checking number were absolutely correct (even have an email confirmation with all the information on it). This payment didnt go through again, and this time they will not reverse the fee. I repeatedly asked them for the reason why the payment did not go through. First I was told insufficient funds. Then I was told only last four digits were available. Then I was told the account number was wrong. When I repeatedly asked them for what account number they were given for the returned payments, they said they didnt have it on file. So how do you know it was wrong if you cant even check it in the first place? After several emails and phone calls, and a phone call with a supervisor named John, they absolutely refused to waive the returned payment fee.After the first payment was returned in early April, Hyundai Motor Finance should have immediately told me if something went wrong with the second payment (instead of waiting to hit me with a late fee/returned payment fee). Nothing showed on their website until AFTER they hit me with yet another fee. This is a real shame since Im happy with Hyundai Motors of America and my local dealership. However, if the dealerships are urging people to finance with this company, they too should be held accountable for poor customer service. They are refusing to do anything further. This issue is not resolved.To everyone reading this, avoid financing with this company. They truly do not care about their customers.

I am the original owner of a 2012 Hyundai Elantra GLS 6 speed manual, and the car currently have slightly over 150,000 miles. About 10 months ago I made my first attempt to get my car evaluated for rust spots that I noticed in various places (under side of the hood, gas fill cap area and frame above the muffler). Mostly spots are under the paint. I filed a complaint and obtained a case number. Despite having case number almost every time I called I had to explain the issue over and over again. I got a very little cooperation from the local Hyundai dealer (Branhaven Hyundai formerly Quality Hyundai) and a very slow response from Hyundai Motors of America. {and did not have anyone to contact most of the time}. The official response from Hyundai Motors of America came by mail only 6 months later denying warranty coverage. Only now after I got the letter I was able to get the name and address so I can file small claims writ for the cost of the repair and false advertisement. The official Hyundai website positing warranty coverage of 7 years unlimited miles, but for some reason my car did not stand in that guidance even if its only 5 years old. If you owned the same model vehicle Hyundai Elantra 2011, 2012, 2013 & 2014 ask your local oil change place or mechanic to look underneath the frame and see if you have the same problem and if you do please report it to your local Hyundai dealer. Please see attached pictures and if anyone else experienced a similar problem please share it. Its impossible that Im the only one experiencing the problem. I am from Connecticut so we do have salt on the road but I own other cars and none of them got rust like that even after 10 years.

In July, our car broke down in Georgia. We live in New Jersey. We had Roadside Assistance bring it to the nearest dealership. The dealership told us it was our transmission but the car was still under warranty. It took five days to get a rebuilt transmission and put it in. In the meantime, we were stuck in Georgia. I was told to send originals of my expenses to Roadside Assistance. It cost me over $700.00 for hotel, rental car and food for five days. They only reimbursed me $300.00, which they said was the max amount. So why bother telling people to send in the receipts for hotel, food and car rental?While we were driving home, we heard a rattling noise that wasnt there before. I called Global Hyundai in Plainfield when we got home and explained the situation. They said they would have to charge us to diagnose the car because they hadnt done the original repair. I called Hyundai Corp. and they said that wasnt right, to have Global call them, but before we had a chance, the trans went again. I had it towed to Global and they they said they fixed the problem. They wouldnt address the rattling noise unless I paid for it because they said it had nothing to do with the trans. I dont know how they knew this since they never diagnosed the problem. We have had the car back one week and the trans went again. They said we need to upgrade the trans and that we would have to pay for it. I called Hyundai Corp. again and they said the trans computer should have been updated when they replaced the trans in Georgia and that they would call Global to tell them to fix it at no cost to us. This has been a horrible experience and I would never buy another Hyundai again or any car for that matter from Global Auto Mall in Plainfield, NJ.

My new Hyundai Tucson 2019, 43000 kM, had transmission issue, they do not have parts to fix it, they do not know when the parts will be available, one week and still they do not have an idea when the parts will arrive, even it is under warranty, I called Hyundai directly, but they no information about expected arrival time for my car parts, useless and helpless, I do not recommend anyone to buy Hyundai in future.

I love my Tucson Crossover. It has Bluetooth connection, got a nice back end trunk thing, its got enough room for your kids, got side mirrors to help with your blind spot and back up camera. Also, the back trunk has a lot of room to put anything you need in. But I wish there was the lane checker and automatic brakes and the display screen that lets you hook your phone up to it so you can use your phone on your screen.

The 2017 Hyundai Tucson drives nice, is roomy, and is much better gas mileage than our previous minivan. However, I really miss sliding doors, which we were used to on our other vehicles. I wish the Tucson had a power trunk and Im not happy with the radio as it doesnt show song titles like our previous model did. Nevertheless, it was our first time leasing so it made the vehicle quite affordable. The Tucson had a better price point than comparable models. It is also physically very attractive and is a beautiful color turquoise. It has a very modern looking interior and exterior as well.

I purchased a new Hyundai back in April 2011. The corporation has had my name incorrect since the purchase. However, my car title came correct. After the MPG rebate came out, I needed to repair the incorrect name to receive the rebate. After four months, I continued to get the runaround about my incorrectly spelled name. I am no closer to getting it corrected today than four months ago when I first started working on this. They have received my original bill of sale and title with 5 miles on it. I have no issues with the vehicle and the dealership that I purchased the vehicle. However, the corporation has been less than responsive and unable to fix a relative easy problem.

After many attempts to resolve problem with Hyundai customer service in CA, my 2006 Azera was scheduled and examined for frontal passenger airbag problem and declared to be functional. This problem was subject of a NHTSA recall. The dash light still indicates a problem. A non-Hyundai and Hyundai dealer shop found the problem in the seat belt sensor for side impact airbag located in the side of the RF seat back that is subject of a recall Hyundai 094: We have not been notified by Hyundai. We are otherwise pleased with the automobile.

I brought a new Hyundai Sonata and it rides very rough. I told Hyundai that it rides like a wagon. I have a complaint into Hyundai and it goes in today, see what happens. Probably nothing right.

2011 Hyundai Elantra 1.8 L. - When stopped for a red light or just sitting at an idle (in gear or in neutral), the engine 1.8L vibrates so much that your body shakes while you are waiting for the green light. Vibration stops once the car is moving at normal speeds. I was told by the dealers service manager that Hyundai is aware of this problem, but few owners have experienced this problem and Hyundai may not fix this. Ive had this problem since I bought this car new off their lot. Its been 2 years now and I am very disappointed in the way Hyundai is doing nothing about my problem. I have continuously been bringing the car back to to the dealer asking the service people where I bought this car to please fix the problem. They keep telling me there is nothing they can do to fix it. At present, I have 40k miles. Please advise me.

I currently own a 2005 Hyundai Sonata but decided to get a new car 2 years ago. Not knowing what I really wanted, I decided to lease a new 2016 Hyundai Elantra GT. Prior to the end of the lease in January 2019, I received a letter from the dealership stating that they will cover termination fees, excess wear and tear, disposition fees and over mileage fees. I leased a new 2018 Hyundai Kona in August of 2018. To my surprise, I recently received a bill from Hyundai Motor Finance Company for over $1,300. I have made countless phone calls to both the dealership and finance company to no avail. The dealer says they have done everything they can and do not understand the charges, the finance company says that they are just going by my contract and here I am stuck in the middle with a bill. I ended up paying the balance for loss of sale, a term I heard only after turning in the car. The Hyundai Motor Finance Company has even charged me $65.00 a hubcap for curb rash; $260 just for hubcaps! When speaking with one of their representatives, she explained that they want the car back in the same condition I got it in; In other words, they do not accept normal wear and tear. They are a third party just like any other bank and really dont have anything to do with what dealerships tells me. Unless you are willing to read all the fine print in your contract at the dealership, which is kind of hard because all they really want is to have you walk away with a car, take the contract home and read it before you sign for after it has your signature, you are legally bound to its terms. Dont expect the dealership to explain to you important terms like loss of sale; the difference you are responsible for if the car is not sold at auction for a price that covers the remainder of the lease balance. Call the Lease End department before you turn in the car and arrange for a pre-inspection so you can fix everything at a fraction of the cost. I could have replaced all four hubcaps for less than $100. I now purchased the excess wear and tear insurance for the new vehicle; lets see how that goes?

2008 Hyundai Elantra - On May 8, 2013, I was driving 38-40 mph on damp road. I swerved to miss an animal and spun 270 degrees. I hit a tree on passenger side door, broke passenger window, moved forward, hit passenger quarter panel and then it went forward and hit front bumper directly center. Neither front nor side airbags deployed, brakes froze (ABS didnt work) and ESC didnt work (received ESC recall notice after accident). It totaled the car. Passenger received lacerations due to glass breakage. Driver and passenger received bumps, bruises, sore neck and body parts. This is a huge safety concern. What can be done about false safety advertising?

Our second & last Hyundai. Car hesitates & bucks very bad from a full stop. Fuel gage not accurate at all. According to brochure car has a 16.4 gallon fuel tank, but when you go to fill it only takes about 9-10 gallons after low fuel indicator reads 30 miles or so to empty. Took car to Obrien Hyundai of Fort Myers shortly after purchase & given a runaround about problem. Told by service writer that there was no code displayed.Talked to 2 independent mechanics who both said it sounds like the fuel pick up or sending unit is either bad or loose in fuel tank. Filled out complaint form with Hyundai USA, called back a week later & was told someone would contact me. No one ever contacted me. After another 2 weeks called Hyundai & was told issue was not escalated because problem did not sound serious enough. Finally contacted Hyundai USA customer service who agreed to escalate case.

My wife was driving my 09 4.6L Genesis sedan with 73,000 mi. While driving to the doctors appointment a couple mornings ago, she was approaching a stop light and applied the brakes. The pedal went down to within a couple inches from the floor board.

Little things starting to break, a little rust starting, poor mpg. Vehicle was bought for wife who hardly drives, so mpg really not critical. Has twice yearly full synthetic oil and filter changes, transmission service and filter at 3 year intervals, antifreeze flush and change at 3 years as well. Our dealer was Lehman Hyundai in N. Dade County (So. FL). Experience was quite pleasant - no finance involved. Test drove, put a deposit down, faxed copy of sale order to bank and they transferred funds to dealer. The young lady who sold the car actually delivered it to our driveway, brought my wife out and explained everything in the car to her. Great customer service from dealer sales dept. Not the same for Service Dept - enough for me to be very displeased (at that time I was an ASE Master Certified Technician in not only automotive, but Medium-Heavy Duty Trucks as well). From date on no one has touched her auto but my Happy Wife, Happy Life. I did not purchase any additional warranty, having had experience with one 10 years prior. Almost all car salespersons and sales managers excel at lying and getting to sign on dotted line. Do your homework on vehicle being considered, obtain confirmation of financing (if needed) prior to driving on lot and NEVER accept a 1 day only deal from anyone. I would run out of that dealership, that is just an intimidation tactic. In my case she told me how much they wanted (Full Sticker Price) and I told her what I would pay. She talked to Sales Manager - I would not; didnt like his looks. No way was she told and brought me back that message. I thanked her for her time and walked back to my truck, unlocked and started it. There was a knock on my window, Yes they would accept my offer! The only advice I can give about their Service Departments is to not do business with any that do not have a full staff of ASE certifications in the area they are working in. Record all conversations on your smart phones and maintain very good records. Last but not least, if all of your ducks are in a straight row, take them to court for damages and ask for your legal costs to be reimbursed as well. For what a good lawyer will cost them, it is sometimes cheaper to do the right thing. Never threaten them with court, do it! This Hyundai was not a bad car by any means, but my ex daughter in laws Honda Civic has over 175,000 miles and still going strong. That $2,000.00 extra for the Honda would have been a good buy in hindsight.

I recently and painfully purchased a new elantra limited. Painfully, because of all the runaround I encountered and despite having researched extensively, still having gotten screwed financially. Dont look for any fairness at Hyundai in Pittsburgh, cause they wear you out with the run around, even if youre trading in a Hyundai sonata that was supposed to keep its value. The sale price for the car may be $21000, but it ended up costing me over $25000 with a trade in. And should I be upset about having blowout flat tire at 533miles, especially when both Hyundai and the tire manufacturer Hankook both deny the defectiveness of their cheap tires? It appears that since Hyundai is dependent on the dealerships to sell their cars, they are Willing to give them some slack on dishonoring the warranties, including on their defective tires. Defective tires can lead to accidents and death! I suppose it will take a certain amount of death to occur before Hyundai takes some action like GM had to. I thought Hyundai was better than that, but apparently not!

I have a 2012 Elantra and when I go over a crack or bump in the road, the car hops to the left or right. I have never had a car do this before and the biggest complaint I have is, Hyundai is denying any issues or problems. The two dealerships that I went to say, It is within Hyundai specs so they cant do anything about it. I would need to go to an alignment shop and have aftermarket shims put in. One problem is that Hyundai did not build the vehicle with four-wheel alignment adjustability or even install a camber adjustment bolt in the rear. I went through my 70,000 mile rated tires in 30,000. The back end tires are towed outward on the front side of the tire. My camber settings were 1.4 on the left and 1.7 on right. With this setting, you will go through tires and then the cupping will develop. In the winter time, park it and take a bus, its a lot safer.