Well another big repair needed for my 2010 GMC Acadia. First I had problems with the steering column. Then the core evaporator had to be replaced. Both were major repairs. GMC Paul Sur paid for most of it after I went on their website and complained. Now I need a TMC module and seal replaced. Need throttle service and fuel injector. Total cost parts and labor $1600! Called to get a breakdown for parts $734 and labor $509. Throttle clean $124.95, fuel induction service 139.95. Funny how I took my car in a year ago with the same problem. It was still under warranty. But they said that the codes did not show up at that time. Now its not under warranty and the codes showed up. Really? This is the third major problem Ive had with this car.

We have owned this vehicle now for three years. Three transmissions have gone into this vehicle, not to mention damn headlights keep blowing which is $160 to fix because the whole panel has to come out. The power steering pump went and now the car has shut down twice on busy highway. The GM dealer tells me because of low oil, after he just serviced the vehicle less than 3 weeks prior. A car shuts down because of low oil?? No oil light, no warning. We did receive a $180 bill for checking the oil and topping up. I threw the bill in the managers face. Seriously Dangerous that we plan a class action suit on GM for allowing and knowing such a dangerous activity to occur and risking an accident. The second time was with our young son driving in a busy city. Contact me if you would like further information.

I never paid attention to my expense on fixing the GMC Acadia 2009 since I bought it brand new. This car has been a pain in my rear end. Since I bought the car, I have changed the timing belt, put a new transmission, and two years ago, the engine stopped. The vehicle was towed to a GM dealership for repair. The mechanic told my wife that the engine is full of sludge and needed to be replaced. He also told my wife that the reason the vehicle was in a bad shape was because we never took care of the vehicle. My wife called me and explained what the GM service agent told her. I called the guy and had him pull the service record on the vehicle which was under my name. It was then that the service guy realized that since we bought the vehicle, they had been servicing the vehicle for us. I reminded him that whatever was wrong with the car was caused by them since they have been the maintenance personnel from jump street. He then fixed the vehicle and that cost us about 2000 dollars instead of 5000 dollars and change that they quoted my wife.Now the vehicle had check engine check light come on. We took the vehicle to the mechanic to figure out why the light came on. After their diagnoses, he told us that they had to change the Ignition coil, spark plugs, Intake gasket kit e.t.c. This whole thing cost me $1,999.51. Before I picked up the vehicle, the low oil pressure light came on. They checked the oil and it was full. They drained it, flushed the lines and storage place for the oil two times and after driving the vehicle for a quarter of a mile, the low oil pressure light came back on. They finally told me that it was a sludge problem. I called GMC and reported the problem for them to tell me to take it to the same GM group that told me two years ago to change the engine for a new engine. The kicker is that now that Ive paid off the note on the car, with a new engine it would have another 100,000 mile warranty. And it would cost me $7500.00 dollars to do that. GM knows what they are doing and they take our money and take us for a fool. I wish someone could advise on how to take this people to court and make them pay for their wickedness. We cannot continue to pay for junk.

In April of 2012, my husband and I decided to purchase a brand new 2012 GMC Acadia. Since then we have been taking this car to dealership for different problem. First, we felt the engine shake multiple times, especially in the morning when we first start the car and sometimes when shifting gears, dealership said no problem with transmission. In less than 2 years, our headlights went out and that had to be replaced. Buttons on dashboard already peeling off, gas tank sensor is off, it stops filling up before tank is full. It has been raining in California, 2-3 days of rain, we start the car, and there is completely no sound coming out of the speaker. We take the car to the dealership and they say that water accumulated somewhere in the sunroof and did not drain and caused electrical to short circuit. They want $1600 to fix. I really thought this car was great, size was perfect for my family, but unfortunately, I was wrong.

Bought my 2007 Acadia used back in 08 and began to notice a wet floorboard after rain. Soon discovered the factory installed sun roof leaked but was told by the GM dealer we bought it from, all sun roofs leak! Almost immediately, the car wouldnt automatically change gears. Also, while driving down the expressway, the radio would turn off by itself. A few months later, I took the keys out but the car kept running!!! The car was towed to the dealership and the fuse box had to be replaced at the tune of $2000! To fix the leaking sun roof would cost another $2300. At this point I didnt want to spend the $$$$ so I tried to avoid the rain and parked it under the carport during showers. Well last week, while riding south on i75, about 20 miles north of Valdosta, the engine went out. Im done! Im out a car but NEVER EVER WILL I BUY ANOTHER GM!! My advise to anyone reading this, buy a Honda, Toyota, Hyundai, or Ford. Stay away from GM!!!

My new Acadia has been torn apart at the dealership now for weeks. Bought my 2017 Acadia SLT in May. Loved the drive such a great & comfortable SUV. Then the spotting started. I had been noticing the vehicle leaving spots on my driveway. I really was trying to convince myself that it was just A/C water. Took my new baby in to find out what was leaking. The technician showed me. He said, I really thought I was just going to tell you it was moisture from the A/C. Instead what he had was a large puddle of fluid & a bad Transmission leak! WTF. This car has 4k miles on it.Now they have to rip out the transmission? Now that was 2 weeks ago. Today I call and Im informed that they found the source of the leak. The Torque Converter!!! GMC! My car is brand ** new and now its going to be in the shop for a few more weeks! Im trying to be patient... but something needs to be done! I want to give a negative stars. The car while running is great, but its already broken... and it wasnt even the best deal out there!!!

I purchased a 2012 GMC Acadia from the used vehicle department of Cole McNatt GMC in Gainesville, Texas. Shortly after purchase of the Vehicle, I noticed that the Vehicle began shaking while shifting. This led me to believe that there was an issue with the Vehicle’s transmission, which was confirmed by my mechanic.Below is a timeline of my correspondence with GM: Initial call to GM on 11/20. Case number given #**. Spoke to representative and told him there was a transmission issue diagnosed by my mechanic. Watson Transmission in Denison, TX that could potentially be covered under warranty. GM Representative indicated that there could be coverage assistance if issue was similar to Wave Plate and recall transmission for similar model vehicles. GM Representative also indicated that GM would likely provide financial assistance due to the fact that the vehicle was under the mileage limit for warranty coverage (despite being a few months out of the time limit). Was advised by Representative to bring vehicle into a GMC dealership.11/21 brought vehicle to my local GM dealership, Parkway Buick GMC in Sherman, Texas. A week later I was told the vehicle transmission would need to inspected in order to identify issue to submit to GM for coverage. I was informed that the charge to disassemble and diagnose the issue, $1,000, would be my responsibility until coverage was determined; the dealership. Based on the statement from the GM Representative that GM would likely provide financial assistance, I decided to proceed. 12/6 Dealership indicated the transmission would need to be replaced and GM had denied warranty claim. I contacted GM and was told the claim was denied but a new ticket number was given to escalate to Senior Analyst. Senior Analyst determined no coverage.Parkway Buick GMC gave me the option of paying to have the Vehicle put back together (in addition to the $1,000 we had to pay to take it apart) or replacing the transmission altogether. As it did not seem prudent (financially or practically) to reassemble the Vehicle with a known transmission issue, I elected to have Parkway Buick GMC replace the transmission (at a cost of nearly $5,000). Had I not been encouraged by the GM Representative that assistance would be provided, I would not have proceeded, at that time, with the initial disassembly and inspection, as my family was not prepared for the financial burden of transmission replacement.After researching this specific problem, I have learned that this is a common issue with the Acadia model vehicle. I believe that the failure of the Vehicle’s transmission was a manufacturing flaw. And, considering that the Vehicle was just a few months out of warranty but under the warranty mileage limit at the time the issue was discovered, I appealed, asking that GM cover in full or share with me the cost of this repair. My appeal was denied.GM’s reputation and marketing emphasize its vehicles’ durability, reliability, and safety and care for customer satisfaction. I have many family and friends that have owned GM vehicles and, before this incident, I had no reason to believe that the company would deny coverage for repair of an issue with one of its vehicles. I was, honestly, very surprised that GM not only denied my claim but also declined to offer assistance with the $1,000 charge for diagnosis, a step that was taken at the suggestion of one of its dealerships. Especially considering that I had been told by the GM representative that there would likely be assistance.I anticipate that in a few years, I will need to upgrade to newer vehicle, but now I hesitate to ever purchase another GM vehicle. I am GM’s target customer, the father of a young family that is growing and will have a need for multiple safe and dependable vehicles for years to come. GM did not stand behind its product and cover the cost of this repair.

Well I bought my car in November 2015. It was my dream car. Acadia Denali 2011. Fully loaded. Got a great price on it. Had 1600 thousand miles, leather seats, Bose stereo system. Love it so much. It has now 3300 thousand miles on it and I am having so many problems. I got in a accident on April 4, 2016. Was not my fault. They fixed it 20 days later.Four days later pink fluid was pouring out of the bottom of my car. Took it back to the collision place. They said it was power steering fluid. They looked at it and could not find anything wrong. May 16th 2016 took it back again and they checked hoses and everything that could be leaking. They said, Take it to the dealership. Well I was looking up things before I took it to the Dealership. They were having problems with the Steering units on Acadias from 2007 to 2011. They have to fix it for free. Of course why would they tell anyone that. Also my coolant is empty. I really do not understand what is going on with my car. Took it today to the Dealership. They cannot find anything but a oil leak. I have no light saying anything is wrong but I need to know if anyone is having this problem. I was told that my coolant is empty. My engine would freeze up correct.

For months we were seeing the RPMs running higher than they should. 5000 when trying to pass and they did not release soon after. Took it to dealer several times and they kept making adjustments but nothing changed. On a trip to Ottawa, we were putting gas in when we noticed a burning smell. We took it to a nearby dealership and he was finally able to figure it out. Our rear brakes were seized. After 40,000 km? How could we have prevented this and why didnt the local dealership figure this out before?

Please be advised that this letter of complaint pertains to my 2011 GMC Acadia Denali car. On April 9, 2011, I brought the car in for service at Miller Buick GMC, 920 Route 1 North, Woodbridge, NJ. I informed the service dept. that the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car, I was informed that the rack and pinion had to be replaced and that this part was under recall due to faulty manufacturing and would be replaced at no charge.Fast forward 3 years later to March 4, 2014 and for the 2nd time, I bring the car in for not only an oil change but again, the steering wheel makes a swishing noise when making turns with the car. Following an inspection of the car I was informed that the rack and pinion had to be replaced for the second time and that this would cost an estimated $1,735.00 plus tax. When inquiring about this part, I was informed that this part has been corrected by GMC due to it being faulty when the car was manufactured. So the new rack and pinion part should not have the same problem once it is replaced.My concern is this, I purchased a brand new GMC Acadia Denali and it was manufactured with a faulty part during production. I have paid and still paying top dollar on this car note. Why is GMC billing me for $1,735.00 plus tax on a part that was faulty to begin with? This is poor automotive business. I have been a customer of GMC since 1986 for other vehicles. This Acadia car is only 3 years old and should not have this same problem a 2nd time around. Please be advised that I am requesting that GMC replace the rack and pinion for the 2nd time, with no cost to me as the consumer due to faulty manufacturing at the time of production of the car. Thank you for your attention to this matter.

In 2007 when the first Acadia came out, I fell in love with it and its body style. We bought one and had very few problems, other than normal wear and tear. When we traded it in for a 2012 Terrain, there were 115,000 miles on the Acadia. We should have kept it rather than downsize to the Terrain. The Terrain, was not a problem either, but after having it for 16 months, I decided that I wanted another Acadia, which is what we did a week ago tomorrow. Never having had any major problems with the first Acadia, I thought surely the 2014 would be better, 7 years later. However, I was wrong.The past weekend, my husband and I drove to Louisiana for a funeral. On our ride there, the car ran smooth and no apparent problems were recognized. However, while away, on our way to the grave site the SUV began to shake and jerk, also making loud noises. It felt as if we were on a bucking horse. After about twenty minutes of this, it began to run smoothly again. Later that evening, the jerking began again, just not as long this time. On our way back home after driving possibly the first 75 miles, the jerking began a third time. That time it only lasted for about 10 miles, and did not repeat the action any more. When the jerking began, the Stability Trac signal came on. We had had similar problems with the first Acadia, but that did not begin until we had put 60,000 or more miles on it. This new one, has less than 300 miles on it. My dealership has been gracious in providing us with a loaner. Although the loaner is also a 2014, it is an automobile and not an SUV. Due to the fact that I previously broke my leg and fractured my ankle on the same leg, four years later, as well as having had to have a total knee replacement on that same leg. The Buick that we have been loaned, sits very low, even with being able to raise the seat, Never having gone through this before, I expected to get the same type or a very similar one, to what I have been accustomed to driving. We have not had a chance to get back to the dealership and my salesman, but plan to do so today, to see if they can put us in another SUV. I have also looked online to see if the 2014 Acadia is one of those being recalled, but have not been successful in finding out yet.Overall, my experiences with all three GMC vehicles weve purchased over the last 10 years, have been excellent ones. I would recommend this vehicle to anyone. As a matter of fact, I praised the 07 one to my banker so much, that she went out and bought one two years ago after test driving one of her own. She is still in love with it, and tells me she rarely uses her previous car which she thought she loved before getting an Acadia. Those of you who have had horrible experiences with your Acadia, must be in the minority, because rarely, if ever, have I heard an Acadia owner speak negatively about it. Friends of ours who had an Envoy, recently bought an Acadia after riding in ours. Sorry about your problems, but I would think you are the exception, not the norm.

Bought brand new out of showroom and transmission went 6 months in. Car was too new to get new parts so had rebuilt done. After that it went out again at 75,000 and had to pay because past warranty. Now on 3rd tranny and rear axle is out and starter. This car is a complete nightmare and stuck with it.

Ive purchased a 2007 GMC Acadia that has been dangerous when driving in the heavy rain. The car will lose control and wobble and the power steering doesnt work while the car swerves and the traction light goes on. Ive almost been in a few dangerous accidents because of this problem with the kids in the car. Ive taken this car in for recalls that the company has sent me but none was for power steering. Every time I ask them to address and fix this issue, they ignore the question saying that its something else. The power steering also makes a moaning whining noise when turning.

The GMC Acadia is the best SUV Ive ever owned. It handles like a sports car, has the torque of my Corvette and a Kalahari leather interior that is beautiful. There is lots of room and it turns heads.

I have a 12 GMC Acadia Denali where the cheap antenna base cracked and came loose in a dealership car wash even though they removed the antenna first. I do not believe its the dealers fault but a factory defect or poor design. The service manager said he sees several a week come through with this issue. I tried to work with a GMC Factory rep; no help at all and blames the Stubby antenna that had always been removed before washing. My 4th GMC, but more than likely my last since they dont stand behind their products or dealerships. The dealership will cover 1/2 the cost of repairs, which is almost $500.

Vehicle has good mileage, good Get up and Go, great extras to make a pleasant and safe drive. The car has many alerts such as tire pressure, oil change due and others that keep you aware of necessary things to do.

Love the SUV however, it has fallen apart mechanically from the water pump to the Transmission and everything in-between. Many of the problems were known by GMC so they came up on recall except for the transmission which I fought them for and got a free one. Steering, brake system, cooling system, wiring harness, front and rear air, sound system, etc... If my wife wasnt such a fan of how it drives and sits up so she feels safe I would have dumped it.

I got a 2016 gmc acadia in oct 2015. Weeks after I noticed a noise coming from the engine. Took car in Dec 2015 and was told there was a problem with the sln valve faults p05cc, p05cd, p05cf, and p05ce. Dealership replaced all 4 actuators. Contacted gmc and told them that my vehicle is a lemon. Earlier this year started to have same problem informed dealership. Sunday 8/7 coming back from an outing got a ln alert on dashboard engine overheating. Had to pull over. Had vehicle towed to dealership, diagnostics engine is damaged. They had to order a new engine which will take about 2 weeks. Contacted gmc, open case and have not heard back. I just want for them to buy my car back because they sold me a lemon. Brand new car I should not be having these problems.

I have a 2014 GMC Acadia that I purchased new. I have had a hesitation upon inclines for the past 6 months. Service says theres nothing wrong. Tech took a ride with me and confirmed he felt the hesitation too but computer says nothing wrong. Ive complained about it three times already. So now I have had my car almost stall twice in three days with my two kids in the car crossing over an extremely busy two-way road. The check engine light went on both times it occurred. Now my Acadia with 17,000 is at the dealer getting a new fuel injector!!! I will never buy another GMC!!!

I have 2009 GMC Acadia. My power steering started having issues to the point that I should not be driving it and cant afford to fix it. Trade to trade it in with that issue does not work. I have seen lots of people with these issues. Make it a recall. This is why people stay clear of American cars .

We own a 2010 GMC top of the line Acadia with only 45000km on it, its two owner car (87 year old man gave to his daughter). Its never towed anything and has had regular maintenance. I was taking the Acadia on Oct 22/16 over to my mechanics to have him check the urgency of repair needed for the power steering seals (they are bleeding which seems to be a very common problem for the Acadia). Upon driving the mere 4 miles to his business the vehicle started accelerating on its own. On a level surface it was actually increasing speed and required constant braking to maintain speed. Upon putting the car in park it was revving high.My mechanic tried connecting to the computer which gave no error message, disconnected the throttle body to confirm there was no debris or anything to cause spontaneous acceleration. He also disconnected the battery and reset the vehicles computer which had no effect. I submitted an online ticket to GM Canada on Oct 23/16 to bring to the companys attention the issue. Ive been contacted twice by phone to give the VIN number (provided to them on the online ticket Oct 23, left a voice mail to the case worker Oct 26 and again to a customer service rep Nov 3).My mechanic has identified the issue as being the throttle pedal sensor and seems to have successfully fixed the glitch however has warned me that since it has gone at such low mileage is highly likely to fail again. Im concerned to take it for long distance trips as this is the third issue thats occurred with this vehicle and is likely to happen again. To date weve had to fix the front sprayer for the windshield and we have the expensive fix for the power steering rack and pistons upcoming. Im severely disappointed that a car with such low mileage has such issues and am worried what future issues are upcoming. That said my mother enjoys how it handles and is everything she wants with a SUV. I just wish it had less problems.

I bought this 2008 Acadia with 88,000 miles and got extended warranty. We have put 10,000 miles on it since December. Have had nothing but problems with power steering, windows leak, window regulator gone in passenger door. Abs light and traction light on and now bucks and skips between 30 and 50 miles an hour... GMC, thanks. You suck, Government Motors... Trying to trade in for Ford Explorer.. GMC, you need to stand behind your ** ups!!!!

We purchased our vehicle new and have been pleased with it except the transmission. It never, ever sounded right when shifting. This vehicle has only 55,000 miles. We were on our way to Wisconsin to visit family recently when, after shifting into reverse, we heard this very loud noise. We thought we hit something but found out quickly that it was the transmission. After discussing what our best options were, we decided to have it towed back to our local dealer at a cost of $528. Then renting a car to return home, we received the bad news that the repair would cost $2000. We asked the dealer if they reported these kinds of repairs to GM and they said not when its out of warranty. We will think long and hard before we buy another GM vehicle and we certainly cannot recommend them to family and friends.

I purchased a used 2008 GMC Acadia with a GMC certified vehicle. (Late 2011) AND purchased the extended warranty. At first I was totally in love with this vehicle. Then the transmission went, and it’s been all downhill since then (I do make it noted that the transmission was covered under the original warranty THANKFULLY, but did have problems within hours of getting it back). Every alert light and alarm went off for about 2 minutes (happened while on VERY busy highway). Took it back to the dealer and was told that it was probably still went from the power wash?? So it sat there for 2 more days. Then within 6 months, it was leaking transmission fluid, took it back to the dealer and was told that a gasket was bad. It got taken apart again, and this time my extended warranty covered that with only a $100.00 out of my pocket. Since then I have done my oil changes, taken it in for recalls and all of this is still wrong: This is a list of things that I have currently wrong with my Acadia. 1. Rear window wiper doesn’t turn off. (Don’t use it anymore because of this) 2. Passenger seat warmer light on control panel stays on but seat warmer isnt on. 3. Passenger window (at times) wouldnt go down (at first), but when I would turn off the car, and come back later it would work. Now, it wont go down at all. 4. Back windows are starting to have the same problems as the front passenger side window (I leave them up now and have the air on). 5. Lights on dashboard dim and brighten on their own at any time. 6. While driving all gages, lights, radio, and anything electrical turned off, but CAR STAYED DRIVING. Pulled over shut car off and waited 5 minutes and turned it back on, and everything went back to normal (This has happened 2x so far). 7. Access port for MP3/IPod works on and off, cutting music in and out (I have bought 4 new cords and this happens to them all and the latest one is only 1 month old). 8. Back alert lights and beep stop working on and off. 9. Struts are leaking since transmission was fixed, and didnt before I had that done. 10. When done filling car up with gas, it wont start. It takes SEVERAL tries to get it going.11. Tire sensor went and leaked all the air out of my tire (I got a flat tire and lucky I was in a small town with a garage within walking distance). That cost me $165.00. Now another one is going. And I am noticing that the air is going out of THAT tire!The original warranty is over, and my extended warranty doesnt cover electrical problems. So, total I received ANOTHER recall for this vehicle, this time for the automatic lift gate prop rod. I cannot tell you how disappointed I am. I am currently paying almost $500.00 a month for this car and I cannot afford to put thousands of dollars in it to fix all this! It’s CRAZY! I know some of the problems I have are minor irritations, but if I am paying for a vehicle to have all the bells and whistles, they better work!I called GMC today and voiced my complaints. They are supposed to call me back tomorrow and let me know if they can help me at all. I purchased this vehicle for my two girls, one of whom has spina bifida and needs a wheelchair (so we need lots of room). I need a good performing vehicle because of the amount of time I spend in the car taking her back and forth to doctor appointments that are about 1 hour away from our house. Anyone else experience all of these things?? Did you get it fix?? If so what was it?? Bottom line, I don’t think I will by another GM. I will be optimistic about their call.

I trade in my Pacifica for supposed certified GMC Acadia and that was my biggest mistake in my life. Purchased the suv with 30,000 miles and with only 62000 miles spend 4000, new transmission, 300, Throttle body. Suspension, 700. New rotor, 500. Stability track service and counting. Dont ever get a GMC truck if you dont want a headache.

I own a 2008 Acadia that note had 85,000 miles on it. My transmission went due to a bracket that broke, of course my warranty has expired, but prior to its expiration I had it in the garage twice, not even a GMC certified transmission expert could find a problem. Of course you are not going to find a problem, unless you open the casing and see that there is a cracked bracket causing mischief that is eventually going to cause a total loss. Im a little fortunate because the dealer I bought it from help pay for half, but thanks GM. Nothing like spending money you dont have before Christmas.

I purchased a brand new GMC Acadia 5 years ago and I paid 36,000.00. Things started to break during the second year. For example, the main control switch to get windows down just stop working and I had only one option replace paying a high price. Everything is overprice since the parts to the labor $120 per hour. Later during the beginning my third year with the car the transmission stop working and it had to be rebuild. I wonder why a 3 years old car running 18 miles a day just go wrong with the transmission. 40000 miles after the repair the transmission went wrong for second time and the cost is about 4 grands to get it fixed. Last but not least, my radio stop working and the dealer just can as always replace the part for the high price of 600. I found a brand new radio online from another GMC owner for a lower price and when I connected it is LOCKED. Guess what $180 to unlock my radio. Why, didnt I paid for it. Why just nor releasing the code to the new owner? In this one it comes to my mind this example. Go to an electronic store (Best Buy etc.) and purchase a flat S. TV. Will you be happy if you move and your TV is locked and you have to call Sony and pay to unlock it. It just does not make sense for me. So I paid 36000 for a car that the radio is not my property. I am selling my GMC and I will never purchase any car from GMC. I recommend everyone to walk away from this company that does not respect costumer and it play unfair games to take your money away.

I bought brand new (expensive) 2015 Acadia Denali 3 yrs ago. I get it Ziebarted with diamond gloss wax as recommended by GMC dealership every year faithfully. This vehicle was my pride and joy sort of speak. I have a defect in the paint on the hood. There is no paint damage or scratches in this area, its started to show as a rust bubble. Of course, paint only covered under warranty if 36,000 miles or 3 yrs, which I dont qualify for. So sorry about my luck. Also I have the same problem as the 2015 Buick Enclave with an inoperative purge solenoid, its causing the same problems but you guessed it, no recall on the Acadias so again, no help from GMC after spending so much money.

We bought a 2009 Acadia in summer of 08. This spring of 2014 at 54,000ish miles we started having issues. Because of the catalytic converter and engine design, buildup from the fuel caused the cat to go and burned up a couple of coils on the engine. We also have a steering wheel issue. The mechanism could go at any time. We keep losing oil on that because of a broken gasket. Because of the way its designed instead of just replacing that one small part we have to replace the whole thing, $1100. Luckily the dealership did us a good turn and replaced the cat for free even though it was not warrantied and paid for our car to be towed since it could not be driven there. We paid for labor and other maintenance replacements. Between the two car repairs we spent about $1400.I didnt leave feeling very confident that this wouldnt happen again. I was told to only put Chevron gas in the car, mid grade or higher. I would even go so far as to put fuel cleaner (highest quality they make) in with a new tank of gas for extra insurance now and then. I would also recommend before 30,000 miles or before 60,000 miles, that you get your transmission flushed. They have a program that will give you $2000 or $1000 towards a new transmission should it go out if you are good about maintaining your vehicle. Its like a maintenance reward program.The dealership repair guys were great. Although I am very disappointed in a $40,000 vehicle that would cost us this much before 60,000 miles. We never had these troubles with our Subaru or Nissan. Our car still doesnt run great and we still need to put more money for repairs into it. If GMC would put more effort into improving their mechanical end, their products would be awesome. I wont buy another GMC though. Just not worth it for all the repair costs and hassle involved in breakdowns.

Within a few weeks of purchasing my new 2012 GMC Acadia Denali the car went into the shop for 6 weeks while they tried to diagnose a transmission problem with GMs help. Since making the repair the engine continues to surge to 4000 RPMs from time to time under certain driving conditions as the transmission struggles to keep up. Problems with the car also includes numerous recalls, driver seat coming loose, and the front AC evaporator unit failed. After the GM warranty expired and weeks after replacing the front AC evaporator unit the rear AC evaporator and power steering failed. I can no longer afford the car and I believe that GMs product quality became poor after the GM bankruptcy and when GM became known as Government Motors.

My wife and I bought a 2011 Acadia with like 6 miles on it new. From the start my wife stated (its her vehicle technically) that it was making a wamp sounding sound from the front passenger wheel after 30mph, I figured it might have been the treads making that sound, at 85k now the original tires still on are worn from the inside out. Then the check engine light came on early at like 25k. I thought I was gonna escape the Acadia curse but then the TV stopped working and the radio quit working for about 4 hours unexpectedly, and somehow fixed itself. Now I have been seen once by the dealer for the seatbelt recall, the corrosion on the plug under the seat recall, and they looked for sign of water pump leak recall. Well guess what, at 75k supposedly no sign of water pump seal but now at 85k I get home and see a small red puddle under the truck, you guessed it after looking for leak looks to me to be a water pump leak with small aluminum shards of metal in the coolant reservoir. As I have a scheduled appointment with dealer 03/20/15, for new tires, recall repair and alignment. I will have them re look at it and I swear if I hear I have to pay for the water pump, my head will spin like the exorcist and be calling my lawyer. I had a 2002 Pontiac grand am gt that I had nothing but problems with since day one, long story short ended up with an arbitrator through the BBB and got reimbursed for work that was not covered under warranty. My wife advised me if this truck became a problem like my Pontiac, she and I would never buy GM again. Fingers crossed for Thursday as this vehicle was designed to carry my 3 year old and now 5 month old children in and so far I feel like GM is really putting up a middle finger to loyal customers and letting down new ones.

First we had to buy a computer. Then bad leaks that destroyed our DVD player and navigation system. We paid for all. No help from company! After GMC worked on leaks and replaced corroded fuse box, it still leaked. My husband took out headliner and sealed and has not leaked since. Im finished too! They make lemons!

My car referenced below is currently dead since 12/15/2011. Diagnosis showed 3 cylinders compression pressure out of 6 is 0. Then they found that the engine is sludge.I brought the car to GMC for inspection on 9/28/2011. The car warranty expired on 9/17/2011. I have 3 questions: 1) Should the inspection procedure detect that there is a problem prior to the collapse of the motor? The car did run for almost 3000 kilometers post the inspection and prior to motor death. 2) Shouldnt GMC still fix this car and consider it still within the warranty? This is because (a) the car was inspected within 10 days of the warranty. The GMC dealer in Lebanon could not take it sooner. GMC dealer told me that they would still consider it under warranty. Also, (b) I really believe that the inspections done by the GMC dealer in Lebanon should have detected it. I cannot imagine the problem if done properly and diligently. I cannot imagine a great company such as GMC would have a bad diagnostic program. And (c) regardless of warranty, how can Acadia die after 30,600 kilometers (less than 20,000 miles), and GMC corporate people in the USA are not all over this lemon car?I would think that the GMC engineering community would be extremely interested in this case and want to learn all about it and come out with a very conclusive conclusion. Instead, the company is allowing a bunch of crooks and bad business/service personnel operate this GMC dealership. It is such organizations that create bad reputations for their mother company, because they put maximized profitability in front of quality and customer care.3) What can cause the death of the Acadia car within 20,000 miles? I brought the car for inspections and oil changes at 11530 kilometers and 27,651 kilometers. Please look into this and take a disciplinary action against your Lebanese GMC dealership and force them to fix the car asap. I expect great companies to act in an honorable way and to keep their customers happy and keep their reputation sky high.Please let me know, I am anxiously waiting,

I bought my GMC Acadia fully loaded in March 2008. It started to leak in November of the same year. I had it repaired under warranty and they said that it was a factory issue that was happening to other Acadia owners. About a year later, it starts to leak from different places. Long story short, now that I have no warranty left, the dealers say that I have to pay for the repairs. I dont think I should have to pay for something that I didnt cause or not from normal wear and tear.

I purchased a new 2011 GMC Acadia and three years (38,500 miles) after driving, I was advised by my local dealer that there was a leak in the rack and pinion, and on the steering wheel gear. The cost to repair these was quoted at no less than $1,500. Fortunately, the dealer agreed to perform repairs on goodwill. I was not aware that these were a common issue with Acadias. During the time Ive owned it, I have had to repair electrical wiring on the passenger window as it wouldnt always roll up/down. I have also noticed that when driving on the freeway it slows down/cranks up when shifting gears. I am very disappointed in having to deal with these issues when I still have a note for the vehicle. I contacted GMC directly and posed a few questions which they werent able to answer. 1. What is the guarantee on repairs made? A. No guarantee. 2. What is the average repair cost to own an Acadia? A. They dont have that information. 3. How reliable are Acadias? A. Very reliable vehicle. When I asked if they were aware of low reliability rating on Kelley Blue Book and Edmunds, their response was that they were not aware of that. After my phone call I have decided to sell my Acadia because I deem it unsafe and unreliable and obviously, GMC doesnt stand by its product. Never looking back to GMC.

My 2009 GMC Acadia has had 4 of 6 cylinder ignition coils go bad, 2 of 3 catalytic converters, power lift gate 3 times and countless other recalls. Including the heated washer fluid option where the fix was just to take it out. On the fourth coil going out I had enough and asked the dealer to contact GM to see if there was anything they could do. In my opinion a 66% failure rate is excessive. The response from GM was that they would do nothing since the car is outside of 36,000 miles. I had them escalate the request and just heard back from GM. The rep that called me said that it was there was nothing that they could do since it was outside of 36,000 miles. When I asked if it was normal and ok for GM to have a 66% failure rate the rep told me that he did not even know what the part was and did not know if it was normal or not. So I am driving the dealers courtesy car for the second week until I get an answer that makes sense. Will never buy a GM car again.

Purchased 2009 GMC Acadia with 50k miles in 2012. Has been in for numerous recalls and repairs since 2nd day after purchase. 3 times to dealership for leaking fuel which was from fuel injectors and faulty o-ring that led to cabin filling with dangerous gas fumes, 3 times to shop for ignition coil replacement where dealership ignored the ECM technical bulletin. Replaced #3 coil 3 times (it was literally melted), 1 failed actuator, 1 engine rebuild when dealership failed to identify actuator as issue, actuator replacement, complete power steering failure after it was simply serviced due to recall limitations. 6 tows in all. And it is now in shop for ECM and you guessed it. Ignition coils/spark plugs. How much did GM help? They offered $1500 towards new car purchase. Not even close to repair costs. How knowledgeable was dealership service department? HORRIBLE. Did not identify correct issues, upsold repairs, ignored technical bulletins, and wiggled out of recall replacement of power steering. My warranty that I purchased covered some costs but even with warranty and extended service plan, I have paid out over $6k in a 2.5 yr period plus been on side of road more times than I can count. Cannot trade in due to very little market value. Stuck with worthless car that is costing a fortune. It was obviously a lemon and GM needs to acknowledge that and extend bumper to bumper coverage or buy out consumers. At this point I am surprised that I have not caught fire, blown up, or wrecked when power steering failed. This is a dangerous vehicle and people should stay away from it. I have over 20 service tickets.

Spent $50k on this new vehicle (2017 GMC Acadia Denali AWD) and it has been a total disaster from day 1 - From rattles and squeaks in dash, seats, and lift gate to the biggest issue, vehicle shudders at constant speeds! (GOOGLE GMC #PIP5488). We ended up finding this out at our 5th service, but at the 4th service, our entire drivetrain was torn apart to have the torque converter clutch replaced - Which didnt solve our problem. We just got word today that GMC is not willing to offer us a buyback, rather we were told we had to wait for a fix! Dealership says it could be 2 years! WHAT! Spend $50k, suffer for 4 months, no fix, no timetable, and no support! GMC, see you in court! Wouldve given this 0 stars.

My wife and I bought our GMC Acadia new in 2011 and we have put more money into this vehicle than our Dodge truck we bought 15 years ago. First the struts were blown out the third year we owned it and also a stabilizer bar and most recently the throttle sensor went bad and so the entire throttle body needed to be replaced and also some reprogramming supposedly. Not impressed with this GMC - could be the last one we ever own. Oh and of course the later fix gmc weasled around the warranty knowing which parts are junk and how to get around covering junk parts.

2008 GMC Acadia - So far purchased 2010 45k. When it rains the interior smells like a smelly gym locker. I replace headlights two times. The broke transmission second gear and reverse $1500. Thats no labor charge. My husband is certified mechanic. 4 recalls on it? Filling car with gas, the car wont start after doing so. Acceleration problems, air condition problems. I Do regular maintenance every 2500 miles. Not happy and still paying for it. The body is nice and well its a piece of junk. I will never buy one again.

First foremost I bought this car with 3 miles on it from Stadium GM Salem, Ohio in Aug of 2016- this is 2017 Acadia. Fast forward it’s March 1 of 2018. It all started driving 65mph on freeway and the dashboard says my cameras from back not working. I contact my dealer. He quickly responded saying he was unable to get me in till Monday. Ok thanks. Hang up then starts flashing airbags are in need of service. Dashboard lights are going on and off- flashing. Then I get to a red light few min later, stop and the car starts moving forward with my foot on brake. Almost causing me to hit the person in front of me. Mind you this car has a safety feature that automatically stops when I’m following someone too close -and now it moves forward on its own. Um what. Then I’m getting into turning lane to turn left into my work and it won’t stop so turn into work with foot on brake and coast and coast till it came to rolling stop.I put the car into park. I remove the keys, go to get out of the car and my door will not open. The car is still running -heat, radio, etc. My car alarm starts going off as I keep trying to open door from the inside of the car. I’m now currently locked into 2017 Acadia so instead of breaking the window I called the local cops. They arrived and was able to let me out. Ummm what if it was a 90 degree day and I have 4 kids in the car and your electric system stopped working like this so nothing like my automatic window/locks work? I would have definitely busted my driver window to get out of the car so we wouldn’t of died. In the meantime my car alarm was going off for 4 hours by itself and lights flashing etc till my lunch break. I go outside and try to attempt to start it and it’s still running! No keys. Heat/radio kinda like remote start mode has been in for 4 hours. Needless to say it will not physically start or come on. So as a mom of 4 working 2 jobs I am in need of help. Roadside service comes, picks the 2017 Acadia up - puts it on a flat bed. And takes me to my dealer. Brian their so called service manager says, “I told you I could see this car for another 4 days,” umm what??? Where would you like the tow truck driver to put the car? He tells them in the garage - goes on to tell me he doesn’t have rental. Umm what... Then he says, “Your car has 44 thousand miles on it even though it 1 year old. You will have to sit in service room till we figure out the 33 codes that came back on it. We are open till 6pm. It’s only 2:30pm.” After reading the first 9 he comes and said I’m lucky he found a rental. Awww how nice he found me a car to use out of the 200 plus on the dealership grounds. Maybe this one will not accelerate forward when my door is on the brake. Maybe this one will actually stop when my foot is on the brake. Maybe this one will not lock me inside of my own vehicle. I called the dealership for an update about a week ago. He said still wasn’t fixed, needed another part. I went to the dealership on March 20 2018 looking for help and trying to get explanations and was told nothing. Continue drinking the rental car. Mine is not safe or fixed...Fast forward to today March 22 the dealership has now almost had my car for the entire month. It is fixed- I arrived at dealership, handed my rental keys in then the service guys tells me I owe him over 6**.00. When talking to 3 different General Motors representatives in the past 22 days I was told my car has extended warranty. Don’t worry. The repairs will be taken care of.” Now yesterday the service guy Brian nowhere to be found left Another guy to tell me, “No, no. That’s not right. Your 2017 Acadia only has 3 year 36,000 miles. Even though it’s a year old it’s not covered.” So guess who doesn’t have 6**.00 to fix electrical/ 2 side modules replacement at 5:30 pm? This mom of 4 that already works 2 jobs. Mind you I just paid 879.00 car payment on the 3/18/2018 for this Acadia that I have driven in over a month.I call General Motors rep. They said under warranty - my dealer screaming at me saying it’s not and I’m not getting the keys to my car till the invoice is paid so I sat there in the service waiting area for someone to come pick me and my 2 small children up. They all left at 7:30-8:00 when dealer closes and left me sitting there until 8:40 pm. They don’t care this SUV almost killed me. They have no customer service. They actually just laughed at the fact this car is a year old and having this problem. Then to top it off he told me before he left at 7 that he’s not even sure this will fix the problem. My Acadia has failed me. My Acadia does have 44,000 miles on it at this time but I don’t care it’s a year old. I don’t care if it has 90,000 miles on it. It shouldn’t be having these problems it’s a year old.Sincerely one mom with 4 kids and 2 jobs with no vehicle because your GMC has failed me and the dealership you do business with could care less. How reassuring it is to leave someone in a dealership while they all get in their cars and go home and I sit with 2 of my children waiting on a ride. Then he says I’m not even sure this will fix it. General Motors you can keep the car.

Upon receiving a letter from GM regarding the water pump shaft seal in my 2009 GMC Acadia, I called customer service to notify them of an incident that took place with my vehicle about three weeks ago. After my husband and I were forced to pull off of interstate 95 just south of Washington, DC during rush hour, we had to replace our water pump due to its lacking ability to function as well as belt that had been leaked on due to problems with the water pump. The letter from GM does imply that should the seal not function properly, the water pumps operating ability could be compromised. Prior to the breakdown, my husband and I noticed low coolant levels, monitored the levels and added coolant when needed. The engine fan continued to run even after the vehicle had stopped - a sign that something was not working right. I contacted GM customer service regarding the cost of the repair that, to me, seems a result of a malfunctioning part produced by the company. I was informed that because the vehicle was not repaired at a dealership, they were unable to reimburse me for the repairs. At the time, the vehicle was not drivable and was taken to the closest available repair shop. The closest dealer was almost an hour away. I am filing the complaint as I find it unfair and unjust that GM has not recalled the water pump shaft seal and instead is hiding behind the issue by calling it a courtesy customer service letter. After researching the issue, I discovered that I am not alone in believing that this part should be recalled. The letter offers this resolve: Your GMC dealer will check your vehicles coolant level and, if necessary, will add sufficient engine coolant. If the seal is compromised, the vehicle will continue to need additional and unordinary amounts of engine coolant fluid. This letter offers a cowardly attempt at patching the real issue (that is the malfunctioning water pump shaft seal). I feel strongly that this part should be recalled.

I bought my Acadia in Dec. 13. Within a month of buying it, Ive had trouble with the A/C blowing hot air, and had the catalytic converter replaced. Luckily, it was still under warranty. About 3 weeks ago, the engine light came on again. The repair shop I took it to said it was the transmission. I took it to a transmission shop, who said it was a known problem with this model of transmission, and that it was still being produced, even though its a known piece of junk. GM isnt obligated to do anything, because its not a life threatening problem. I will never buy anything made by GM, again.

My 2013 Acadia has had both Cadillac converters changed. Also Im currently having problems with radio not working, flashers not sounding, seat belts not making a sound when theyre not connected, signals not making a sound when theyre flicking, the radio wont play CDs, wont do anything. It shows up stations but you cant hear anything on. It will pop off and on every now and then so I just dont know whats wrong with this car. It is scary because the cost is astronomical to repair if this is electrical problems. Also the car had problems with it. Was water running from somewhere onto my feet after a rain, which I know there were other people who complained of this as well. Theres no recall for it but other comments states that it has cause some damage to the electrical wiring. I read this in other reviews, I can not afford this cost, Acadia 2013 owners. But of course with all this going on theres no recalls on any of the issues that I have with this vehicle. How frustrating!!!

This has been a very good vehicle overall. Have had no real issues with vehicle mechanically or otherwise. Vehicle has good performance and fuel use. Good overall vehicle for traveling and local use. Comfortable and easy to drive. Would recommend this vehicle to anyone looking for dependability and comfort for a good price. Has all the high tech things that make a vehicle easier to own and use.

I bought 2008 Acadia brand new from the dealer in CA (bay area) barely driven in the first few years, ran out of my 5yr warranty but under the warranty miles. When I encountered water leak problems, GM didnt cover it, dealer didnt help either. Got it fixed for few thousand out of pocket. Just got traction control off/ stabilitrak system off/ check gauges, check engine light on messages... reading all the complaints over here-- its just a matter of time that I am going to get transmission and other issues.I read pretty much on all the message boards and messages about people saying there should be a recall and/or a class action lawsuit. Question is, what does it take to create a class action law suit? Why not someone start a list to see how many of us are in this situation. Fact is, GM screwed us. $40,000+ is not pocket change or a small amount for anybody to let go. I am sure everyone has worked hard for their money to buy these SUVs, expecting them to be safe and reliable. These Acadias are neither and moreover have no resell value. We got screwed. I have over fifty mailer ads from lemon law lawyers about this car. Has anyone contacted the lawyers and found any relief? I am in for a Class Action. Can someone make a list?

I believe that GM Company is a leading company especially in customer service perspective and this led all authors of customer service books to take GM as their main example. After studying and preparing most of my academic assignment on this giant company, I became a loyal customer to this respective brand and this point was really the most important factor which led me to choose the Acadia car. I experienced this since February 2010 and my loyalty was enhanced more than before; however after less than three years and less than 50,000 mileage, I was disappointed as I faced problems with the noise in my steering wheel where it became a redundant issue; however, this was solved. But in November 2011, I faced another sound inside the car when I press the brake. Though it has been solved, it happened again after less than one year and currently, I face the same issue! The agent here in Bahrain advised me that they have to change the master cylinders and the boosters. In addition to this issue, the rear door pumps had no pressure to hold the rear door. I spoke with the agent and argued with them about this. They agreed to change the master cylinders with the booster at their cost if I bear the labor charge cost which exceeds BHD 80/- (USD212)! Today, I found out that these two issues are common with all Acadia models. My close friend (his car reg. # **) is also facing the same issues. I am filing this complaint to take this issue up with the agent to waive all the charges, as its unbelievable that such nice car produced by a leading company has these issues and the customer is bearing the cost of repairing them! Im looking for a service to keep me satisfied.

2013 GMC Acadia Denali with 13,500 miles. The driver seat bezel is cracked. Brought it in to the dealer for warranty repairs. Was told by the dealer that this problem is very common and there is no stock available to fix the seat. I am now on a waiting list to get it fixed. Because the crack is so bad I now have packing tape holding the electronic seat controls from falling out of the seat housing. Since this is so common, why is there no re-call and why isnt GMC doing more to keep up with the parts demand?

2011 GMC Acadia 49000 miles, water pump went out. Noticeable loose transmission gear issues, i.e., parked on a decline, driver puts into reverse gear and vehicle rolls forward two to three feet. This also happens when on an incline too. Plus, long period to wait for transmission to change from one gear to the next, such as from park to reverse and reverse to drive. After the water pump had been replaced, cars frame is noticeably creaking when going around corners/turns.

I have owned this 2008 Acadia for less than a year and have only put 20,000 miles on it. And the transmission went out leaving us with an expensive towing bill and from what I am reading, this is a common problem. What a lousy Christmas present from GMC. A known problem and they arent doing a recall? I have 4 friends that were so impressed with my beautiful Acadia that they also have went out and bought one. I feel horrible and dread telling them tomorrow that they should probably trade ASAP!!! GMC isnt taking responsibility on this problem. Looks like I am looking at a very expensive repair and probably a lousy trade in.

My car is currently at Gateway Buick GMC in St. Louis Missouri where I have received news that I need a new engine after it stopped on me in the middle of the highway; the light read engine power reduced. My car is 2009 GMC Acadia and in good condition. My understanding is very poor when it comes to why I need a new engine in a car that is under 10 years old. I have contacted GMC and they gave me a Senior Advisor and a service # however no one has been able to answer my question as to why I would need a new engine when this car is under 10 years old. I am frustrated and confused. At this point I am considering hiring an attorney. This is ridiculous.

I have a 2008 GMC Acadia, bought new and now only have 49,154 miles on it and the transmission has gone out. The dealership wants $4200 to take it out and put a refurb in, no opening it up or looking at it. GM says they wont recognize that there is a problem with their Acadias and the transmissions and refuse to recall costing consumers thousands! GM is willing to put $1200 towards the fix but they require that it is opened up and looked at before fixing. Once that happens they will decide whether it is repaired or a refurb is put in. But this takes my rights away. If they choose it gets fixed, then it comes with a 12,000 mile/1 year warranty. If it is replaced then it comes with a 100,000 mile/3 year warranty. I dont get to make this decision though if I accept their terms. What kind of help is this? Everywhere I have read, it will only be a matter of time before the transmission goes out again. :( Also to note, we have had to replace both headlights for wiring issues, replace the water pump, and have all the seals replaced in the moon roof and sun roof!

I have a 2009 Acadia. We been having problems. First the transmission had to be replaced. Thank God it had a warranty. Then I had to replace the timing belt. Now I have to replace my engine fuse box because where the relay for the engine fan goes has melted from heat or something so now GMC is charging me 360$ to put one on. My GMC Acadia runs good but its gas cost me some money. I just put new tires on it and air leaks. I had to put air on them every 2 weeks or so. Well lets see what happens next.

When is GMC going to admit that they threw quality out the window when they built this vehicle. Recalls are done only when its life and death. Right from the start, my headlight harnesses melted. Thousands of similar complaints online but no recall yet. Steering column, timing chain and the list goes on. Now for the shocker. I took my Acadia to the dealer because I received a Special Coverage Program 14582. My vehicle ran rough and the check engine light was on. That is exactly what the Notice described. I also asked the dealer to inspect the front end and steering because there was an outstanding power steering pump recall. After a few hours, the dealer called me back with the news.As per the email, my 2009 GMC Acadia with 150,000 km needed: replacement of catalytic converter bank2 $722.10, replacement of pre-CAT/post cal oxygen sensors $451.41, fuel system servicing recommended $169.95, replacement of spark plugs $295.40, evap purge solenoid $124.32, replace both front struts $952.86, replace both rear shocks $456.00, replace one broken engine mount $248.42, replace water pump $513.50, perform four wheel alignment $129.95, replace rack and pinion assembly $1,583.24, replace right front lower control arm bushing(s) $416.05, replace left front lower control arm bushing(s) $416.05, replace left rear upper control arm $541.12, replace right rear upper control arm $541.12, plus three separate @120.00. Diagnose charges for the check engine light, an oil leak and steering and suspension came to over $9,000.00.Sorry for the long-winded story. I only accepted the repairs that I thought were important. It came out to just over $2,000.00 and the Acadia seems perfect now. Moral of the story is that dealership service areas will attempt to build you a new car if you let them. I think they wanted me to give up on this SUV and head straight for their showroom.

2012 GMC Acadia Denali - I went into the GMC dealer to purchase a Yukon Hybrid. I was told that they were discontinued for the 2013 model year and was recommended to look at an Acadia Denali because it had more room than a Yukon and got much better gas mileage. Boy what a mistake! I had also been entertaining the idea of a Yukon XL (think Suburban) because I wanted to make sure I had plenty of room for my growing family. I was led down a path of cost savings on fuel with the Acadia. It was posted 22 HWY and 17 City. With our mixed driving, I expected to get on the worst day - maybe 17. Instead I get 13 MPG! They tell me nothing is wrong! Please! I rent Suburbans when I travel (I rent about 100 times a year!) and I consistently get 15 MPG or better - with so much extra room! Now I am stuck with another 30 payments for this lemon.

Ive just purchased this 2007 Arcadia four months ago. Was excited at first, but now really disappointed. Audio system isnt good at all, goes on and off. Now it been out for a month. All these reviews I been reading, people have the same issue and GMC not trying to make it right. Thinking about trading it already and not purchase anymore GMC. Because its sad the money they made off people and dont make an attempt to make it right.

To start with, coil packs all of them now 118,000 miles and I paid hell to get there. Next motor mounts, wow fix them and see how that feels (not good and really ridiculous). Next front axles and now some new noise coming from the front left front area, and another fun project changing spark plugs. Maybe you should not try to put 50lbs. of potatos in a 20 lbs. sack, you know what I mean. I going to have to say Ive owned a lot of cars and I build them all the time, SHELBY1966 AC COBRAS the finest youll ever see, and I dont expect for GMC to stand up to my standards, but I do know what a car should be and this 2009 GMC Acadia does not even get close. Oh and forgot the tail light (brake light and front and rear turn signals, out and Ive heard about and read about it on here and other sites something wrong with the wiring and they say the same thing as always bla, bla bla, ** talk, but the one thing they dont understand is Im done with their sorry excuses and lame **. I will have to go to someone else to buy my cars. You know if we all stuck together, we would get what we should, when we buy something. Well I hope someone reads this and gets off their aces and starts to do the right thing and fix the things they should, and maybe they might win back some of their customers, but for me, bite me once shame on you, bite me twice and take a hike GMC. You know this might sound funny but Im not sure, even if they gave me a new one, that I would take it. I just dont have the time, nor do I want to spend the time to keep it on the street, and well lets not forget about the money involved with all of those fun times running around and getting hog wash from their Techs, and I dont blame them, they didnt build or design them. Bad for them I guess.Now all that being said, I do not want some of you to get fired up and write some stuff back about how great your car is and no problems bla, bla, bla, You can not tell someone something different than what they already know, and that is I know what a car is and how it should perform and you can not take away from me, please do not try. And if you do felt the urge too, please note all of the other people here on the net with the same problems and same results, excuses after excuses and no one owning up to them. The only peace of mind is knowing I dont have to deal with GMC anymore. I really Wish All The Best To Everyone Still Stuck With One Of These For A Lack Of A Better Word (Car). Good Luck!!

Driving 45mph, when suddenly didnt seem to have power. Called my husband and he asked me to try a couple things and found out I only had 2nd gear. Had car towed to dealership where I was informed that clutch wave plate failed and required new transmission. Because Ive had the vehicle over 5 years, it wasnt covered under warranty. Cant believe with all the complaints on this transmission that GM isnt offering a recall or help with assistance. Ive talked 2 of my friends into buying Acadia because of my experience. Thank goodness they bought after 2010 which coincidentally GM revamped the entire transmission. Coincidence? I think not!

I bought my 2013 GMC Acadia new. I had warranty. I maintenance it including the transmission. I have had rear A/C replaced, fuel pump on engine, 4 fuel pumps on the gas tank, accelerator sensor/pedal, the paint rubbed off. This week without warning while driving 65 mph my transmission failed. I heard a clunk and my vehicle died. I made it off the road. It started and would not stay in 3rd gear. Took to dealership and they said they would see what they could do for me. It is dead (catastrophic failure) and out of warranty. I have made 4 years of payments ($700) and have 2-1/2 years of payments left. It is basically sitting in my driveway unusable. Cant get to my new job, cant take my terminally ill son to the doctors, etc. Im biting my nails as to what they will offer me.

There should definitely be a transmission recall on this SUV. I have heard so many customers unsatisfied with this out of pocket expense. My warranty expired of course and now Im going to have pay $4,000 on a new transmission, money I dont have at the moment!!!!! So disappointed... My wife and I just had a baby. I cant afford this now, I dont know Im going to do...

When we purchased our 2009 Acadia, it was the day they announced their bankruptcy. We bought anyway because we wanted to buy American and be part of the solution. We loved the midsize look and feel and with the captains chairs in the middle, it allowed our third child, not in a carseat, to get to the back row nicely. So this vehicle is very nice for its practicality and spacious feel for all riders given its smaller size.So the bad news. One recall after another after another. I cant complain too much about that, as long as they get it right. What I am angry about is that there is a transmission problem throughout the company. GM mechanics know this. They know the solenoids are crap, but keep putting junk in their vehicles so that we the consumer has to pay an arm and a leg to get a $65 piece replaced because it requires taking the whole engine out. This happened once at 65k miles, and I thought, well, I guess this happens because that is what the mechanic said. But now it is happening again one year later, a different coil this time. I refuse to keep paying for this is. This is a known issue and the company is doing nothing about it.If I have to, I will do something about it. I will go back to buying Mitsubishi and Audi like I have in the past. Never had any solenoid coil problems with those cars. Never had any customer service problems either. As a matter of fact, Audi has stood by their products even out of warranty because they felt bad about a water pump that went bad. Lets see if GM steps up and takes care of those that took care of them in their darkest moment.

I own 2009 GMC Acadia SLT-1. This is the nicest vehicle I have ever owned so I have strived to take really good care of it. For the last few months, I have been experiencing an issue that seemingly cannot be resolved! When I am driving on the highway and I achieve the speed want to go and let off the gas and the vehicle would coast, it starts what I refer to as missing. It has not given off any codes and I have had it checked out by two mechanics. The problem is getting worse! Without a code and the lack of anything obvious, it cannot be resolved. The last time I took it in, the transmission fluid was low, which makes me wonder with all of the posts on transmissions going bad in Acadias, if it could be my transmission. I do not know what to do and am writing this in hopes someone has had similar issues and can share your experience and maybe your end result! HELP!!!

Leased a 2014 Acadia at the end of September of 2013 from Circle GMC in Highland, IN. Since that time we have experienced repeated issues with the fuel gauge dropping to completely empty, while much more gas is in the tank. Have taken it in for service 7 times already and have spent numerous more times talking with them and calling Corporate GMC. They have tried reprogramming a couple times, checking a float in the tank, replacing a cluster, etc. They tell me nobody else has this issue, and the loaners I have had have not had this issue. Their end-solution was for me to always keep half a tank of gas in the vehicle. Theres a solution for you. Now when the tank is nearly full, it shows over full. Salesman tells me, Hey, I dont make em, I just sell em.

Bought a 2008 Acadia SLT FWD used from a GMC dealer. Ironically, about the same time as two of our friends. So far, it has been a complete disaster. The worst car we have ever owned and our friends have had a never ending list of similar issues. It started with the little knobs in the car just falling off. The first to go was the lumbar support knob on the drivers seat. Then the airbag light comes on and off for no reason. The reverse parking system consistently flashes a message that it needs servicing so we have shut it off at about 60,000 miles. Beware: this car is heavy and it eats tires, rotors and brakes. We are at 98,000 miles and have had 3 sets of tires, new rotors and new brakes. To top that off, the struts and shocks needed replacing at about 90,000 miles. At 98,000 miles (today), we are being told we need $5,300 in repairs to the car for a water pump, transmission (please look on the internet for this before you buy. Their transmissions are terrible and shift poorly), and engine rebuild. Overall outside of oil changes, we will have spent over $8,000 in repairs on a car we have driven just at 60,000 miles which is horrible. The gas mileage on these is not great, we get just about 16.5 miles per gallon on this car. Did I mention the sunroof leaks more than the Titanic during the rain. It just pours in at the drivers sun visor. Bring a towel on a rainy day. If you think this is unique, think again. You can search Acadia leaky sunroofs and there are tons and tons of them. If anyone thinks I am exaggerating, just do some basic searching on the problems I have listed, they are common. There are a ton of service bulletins out on these cars for all kinds of issues. Again, do not buy one of these. I repeat: do not buy this car. Did I mention the air conditioning will just shut off for no apparent reason? Ours does.

Purchased a used with 50000 miles 2009 Acadia. All routine PM completed on Acadia. First problem occurred at 75000 miles. Transmission began to slip, felt like engine missing, then reverse went out, heard a pop. There is a plate in there that snapped. GMC replaced the Tranny. Happy for that. Second problem 76000 miles, O2 sensors changed, 102$ each. Next the converters failed. Replaced the front and I gutted the rear one. Engine light stayed on but ran fine a little rich. Converters are 450-560$. Next problem the passenger door window not working fixed myself. Next problem the rear hatch collapsed on my wifes back and her back is broken due to this. Next problem, the power steering pump went out, it would work fine then stop all of a sudden. My wife and I were constantly avoiding wrecks due to this. Take the Acadia to dealer for recall. They tell me they need to see if the number on the pump is the recalled one. Im like, Well its bad so... must be... A week later... The service guy tells me, Well your strut is out, your motor mounts are bad, and your rack and pinion need to be replaced. Its leaking oil. They had Acadia for a week and still did not look at the pump. I take it home, replace the rack and pinion and both struts, the motor mounts were not bad at all. I take it back to the dealer and tell him, Ok, here. Check to see if the pump is the recall one. He calls me two days later says to me, Until you replace the rack and pinion we cant check the pump. I blow my fuse, tell him not very nicely the parts I replaced. I take Acadia home then order a pump on eBay 150$. Change it myself in a hour. CURRENT problem, fill up with gas Acadia dies in the middle of my left turn in traffic. Get help tow it home. I checked fuel pressure it was low so I changed the fuel pump myself 150$, and put brand new plugs in it. Before I send to dealer I had friend who is a mechanic put code computer on it, throws 6 codes over and over. I research web, says code related to timing chain stretched. I send to dealer telling them the codes. They call me next day say, Your plugs are black, burnt up. I say, That is brand new plugs. Never ran with them. How can they be burnt up? Then he says, Ill put factory set in and try again. Calls me back says, Well I have real bad news, we ran a oil analysis on the Acadia and you have signs of metal in your oil. Then tells me the rear converter got sucked into the engine (the one I gutted out) and caused the crank shaft and pistons to fail, and I need a engine. Also tells me they got the Acadia running but it would not go over 1500 rpm. So Im like, Well you just told me the engine was running but not over 1500 rpm, how can the crank shaft and pistons be bad if this is the case? Far as the oil and metal all oil will have trace of metal at this mileage its called wear. I am so disgusted with this dealership and GMC in general. I will never buy anything GMC makes again. 37,000$ AND WE DROVE THE CAR FOR ONLY 70,000 MILES.This is Courtesy GMC in Broussard LA. Do not go there people. Every time this service guy talks to me about my car it is all lies. I dont think they even looked into the converter, if they did they would have seen it was gutted completely. My main gripe is how they jump to these conclusions so fast without getting in there and working on things. Its like they see one thing and stop and blame everything on that one issue which has for me been never the main problem with this Acadia.

I purchased my 2009 GMC Acadia from the dealer 15 mos ago. There was no problems until my headlights started flickering. I carried to the dealership to find out my HID lights have melted the casing so I had to get a headlight assembly that which cost $1373.04. They said that it was not covered under the warranty. It shouldve been electrical. Why? Its HID lights get hot enough to melt the casing. There should be a recall on those.

I purchased my 2011 GMC Acadia Denali new and have always serviced at the dealership. Two weeks ago my engine stalled at a stop sign. I had it towed to the dealer thinking it was the alternator, but turns out my engine went with only 58,000 miles. The dealer contacted me yesterday after the vehicle being there for two weeks now. They informed me that the bill will be $9,500 and that GM will cover $4,300 and I will need to cover the $5,200 balance. I had just replaced the defective navigation system in February 2018 which entailed replacing the entire radio as well. I have been loyal GM customer my entire life with all of my new vehicle purchases. Unfortunately loyalty does not seem to really matter with this company. I had been planning on buying the new 2020 Cadillac XT6 next year.

The horse power in this vehicle is amazing, 310hp stock. The engine under 60 miles an hr kicks over to a 4 cylinder to conserve gas. With my long commutes each day I can get 450 miles out of the 22 gallon tank.

Bought a 2009 gmc Acadia in 2010 that was supposed to be an execs vehicle. Paid over 50k when said and done. We have 17 pages of repairs already. Steering was replaced 5 times and is making the same clicking but gmc feels I should pay to fix it. Whenever we gas up the truck wont start. They force you to do all kinds of bs maintenance to keep your warranty which ironically never covers the issues or parts needed. In addition there have been at least 9 recalls in 5 years. Will never buy a Gmc vehicle again.

I have an Acadia GMC 2009 chassis No. **. From the mileage of 19870 Km and in 49800Km, I found that sound in the front with any bump and packet of power steering wheels and they told me that is a manufacturing defect. They replaced the packet of power steering wheels twice but it appeared again and the shock absorber they wait since the beginning too but the cost on me. Why is that? I did all the services in your agent and you can check from car history and I spent more than 150 SR in purchasing that car and 7382 SR in services in 28 months only and more than two months in agent for services. Now, I feel very bad about any GMC vehicles and it will affect your reputation here and everywhere and you will lose your customer trust. So find me a good solution please.

Sat in the car using accessories on my lunch hour. Clock did not keep time. Hit the accessory button. Again it went back 4 min from where it was - overall lost 10 min every time I hit the accessory button. Has anyone else had this issue? Also very uncomfortable drivers seat. Supposed to be top of the line better than other models. When I took an SLE out for comparison that seat was much better. Go figure.

Nothing but issues with our 2011 and it just hit 60000 miles. Multiple recalls, alternator, water pump, multiple issues with the front end, air conditioning and heat are all issues that have had to be replaced or fixed. My wife has been left stranded 3 times, twice with the kids, and once was only a couple of days after we dropped it off for our warranty covered inspection/oil change/tire rotation.. Also have multiple friends with the same vehicle and they all have had the same issues and more. Two friends with transmission issues and another with engine failure after the transmission was replaced with just over 100000 miles on it. Ours now is starting to have a burning smell after being driven and takes a second before it knocks and goes into gear. Very disappointed in GM and wont purchase another.

It is a shame that a less than 5 years old Acadia 2012 with less than 50,000 miles feels like a run-down vintage! Central Lock malfunction second day I purchased the brand new car (1st day after purchase, at 5 miles!!!) CV damaged (first year). Middle Seat Closure mechanism broken first six months. Engine mounts are broken (after three years). Air distributor is broken (after four years). Engine bracket is broken (after four years). To add insult the injury the dealer is incompetent, promotes an extended warranty that doesnt extend to anything, and only finds out problems after the expiration of the warranty. It is either GM sells Lemons or off-spec vehicles in Saudi Arabia, or the Saudi Specs are designed for junk cars. Either way, never again. I have advised five of my friends and family members interested in GM cars against buying them.

General Motors executives should have their family members drive this piece of crap and experience what the rest of the Acadia owners experience: Timing chains replaced at 40,000 miles, Steering assembly replaced at 55,000 miles, transmission failure at 120,000 mile, wiring harness fire, and now the transmission failure again at 173,000 miles. While the timing chains and the first transmission were repaired at GMs dollar (goodwill), they called it even though they had a recall on the transmission after mine was repaired. They now want $1620 to repair a fouled solenoid valve in the transmission. Its fouled with oil, in a closed system, that while it could have been caused from when they repaired the transmission the first time, they state the high mileage is the cause??? Its a Closed System; they repaired and fouled ports in a solenoid valve. This is another reason I will not in my lifetime buy any General Motors product again. They do not stand behind their products, let alone have family members drive them.

I purchased my 2007 GMC Acadia brand New. A week after owning it, the liftgate shocks went bad, it hit me in the head putting groceries away. I NOTICED a popping sound coming from the steering, as Id turn, took it in, according to them its fine... 3 weeks, I was just driving and it completely shut down no warning, I had to put it into park, restart it. Took it in, ran a diagnosis and nothing. December 2008, winter I was driving the car, the gas pedal went to the floor again, no warning, almost wrecked into a pole. Ive had continuous issues with my SUV, with the warranty, even worse now that I paid it off, repairs are more than anything else. Approximately 4000.00 in repairs now. I feel I should get a replacement being that this SUV only has 47,000 miles on it!!! Currently its in the shop, for the throttle body, last month I formed out $900.00 for brakes! Paid $125 For evap. valve. Im sick of this unsafe cartel or junk. I dont even take my child around in it because its not safe!

Bought 2011 GMC Acadia in July of 2010 for my wife. Check engine light came on at 35,000 miles. Dealer says needs timing chains and guides replaced. Going to cost 2,900 dollars. Will cost me 55 percent and GM will pay 45 percent. This should never happen at this mileage. GM knows they have a problem with this motor seeing they have a revised chain and guides. Don’t understand why there is not a recall or class action lawsuit for this problem seeing when you Google this problem you see it is very prevalent. Will not be buying any more gm vehicles anymore. And you should think twice before you buy one.

I lose the power steering from time to time. It is bad when I am making a turn as I have almost run off the road several times! They tell me it will cost $1,900 to fix. Others have done the repair and still have a problem. Is this a GM problem??

I bought a GMC Acadia for my dad, brand new 0 miles. Ive had all kinds of problems.. Some lights stopped working. AC we turn it off and it keeps working. Yesterday my dad was gonna go to work and that piece of junk didnt wanna start with key stock on the ignition. The day we bought it staff was very helpful but GMC is the worst brand out there. Do a favor to yourself and buy any other brand but GMC. GMC is junk. I rather have any Korean car than this useless car company.

My Acadias transmission went out on a trip to KC. About 4 hrs away from home. When it was put in Reverse it went in Drive & vice versa. Finally it went forward when put in Drive but RPMs stayed at 5,000, it wouldnt shift gears to go over 50 mph. I was on interstate. Top speed is 75 but people in KC drive A LOT faster. Im surprised my daughter & I got back to the hotel safe & sound. My insurance covered the tow to the closest shop. They would only pay $100 or less for the tow. I will have to drive the 4 hrs back to get it when its fixed. 8 hr round trip. Ill have to miss a full days wages or use my only day off for the trip. I couldnt be more upset. It was a Saturday when it broke down so naturally about every tranny shop was closed. I got a hold of 1 hardworking mechanic that was still at his shop to see if hed work on it. When I told him it was a 2008 GMC Acadia he said theyre known for bad transmission. I wish Id known that sooner. This is my only vehicle. I wasnt going to call someone to come that far to pick us up. My only option was to rent a car to get home. I have no idea how I will make it back to get the Acadia after its fixed & who knows how long itll be before its fixed. I cant afford a rental the entire time so Ill be without a car. How will I get to work to be able to pay for this? This just happened yesterday so I havent heard back from the mechanic yet. I will write another review about the exact problem & solution later. Im definitely giving GMC customer service a call tomorrow & will never purchase from GM again. Lots of people are having the same problem, I am with their Acadias. Ford here I come!!Updated on 09/23/2015: I was not able to find out what went wrong with my transmission. It was sent to my warranty company for them to determine the issue. They chose a rebuilt tranny to replace the first. The torch converter was bad. They sent the second rebuilt tranny. I was told the Acadia was fixed. I went to KC to pick it up 4 hrs away from home. It made it about 75 miles when the RPMs flew up to 5,500 & the engine lost power. I had to drive the other 3 hrs home with it in low & manually shift gears. Its been at another shop for a week now & I havent heard back from them. The company that supplied the rebuilt tranny will pay to have it fixed. The main issue is Im paying $350 a month for a car I havent been able to drive for over a month & the car I want to trade this pile of bolts for will be sold before I can get this thing fixed! I do not blame the mechanics or the rebuilt tranny company for all the trouble. I blame GM for a very poorly designed transmission!

Like everyone else....My 2008 GMC Acadia is having transmission failure. AGAIN. This will be my 3rd transmission in this vehicle. My first replacement was 30k miles ago, and now its in the shop again. I had my transmission rebuilt last year because right when I hit 100k miles I started having problems. It ended up being everyones favorite, the wave plate. Now, they are telling me its the torque converter. Before this vehicle, I had a GMC Sierra which was covered under the lemon law due to serious brake problems. After fighting them for so long on that truck, they gave me this vehicle. What a nightmare it has been.I wrote GM an email with screen shots of many of the complaints in this forum. Along with many other complaints and stats that I found regarding the bad transmissions in these vehicles. I then contacted them via Twitter and phone. They told me they will pay 30% of the repair. Wow GM, how kind of you. I have had every problem documented, leaks in the vehicle, electrical failure, car just stopped running when I was going 75 on the 405 in LA at 11pm at night. That was fun.I am now fighting them on this transmission repair. This transmission should have been recalled. Worst part of it, this is just an old transmission from a previous Acadia that they rebuilt and are trying to charge me $2,800 for. Its not like they recalled it and fixed the issue, then built new transmissions. Its going to have the same exact wave plate issues, because its the same transmission! What dont they get about this? It has been such a battle with GM over the last 8 years. All I want to do is get as far away as possible from GM & GMC. They have no love for their customers and do not work hard enough to give anyone a reason to stick around. Their new CEO better start working double over time.

We bought this Acadia 2 years ago, first we werent shown the Carfax. No signed copy in contract, 2nd dealership wont honor extended warranty. But anyway we have had CV joints replaced, motors in both windows, ignition locks in start position. So it constantly starting, back hatch bangs and jumps like its falling off, oh and the transmission had to be replaced to the tune of $7,000. Warranty but still put out $400 deductible. But we had to go to another GMC dealership for acknowledgment of issue. Purchase dealer told us nothing wrong, after the 5Th visit. They said, Well if you put 4 or more people in it and go on a 30 degree grade that thats how it runs. Then why would I buy a 7 passenger 3 row seating SUV? Oh and also the brackets that hold down the seating are rusted. They said that is normal wear? And now today when I pull out its driving like theres a flat tire. But no flat.

Recently, I have been noticing water coming down into my GMC Acadia during rain fall, to the extent that the car carpet was soak in water. I noticed the traces of water under the driver side dashboard and the holding handle on the front passenger side. Please, does anyone know the cause of this leakage?

GM is aware of faulty components in transmissions in Acadia, Traverse, & Enclave. Mine does strange things when tries to shift into passing gear.

We purchased this truck in May 2007 so we owned it for exactly 7 yrs. I intend to have it for another 18-20 months and then buy a Ford Expedition. We are DONE with GM - after owning just this one vehicle. I loved it when we first bought it. At 1 yr old, we had to replace the sway bar and bring it in for multiple recalls. But it was the first model year and the sway bar wasnt expensive, so I just shrugged it off. In 2009, the real trouble began. First the service airbag light came on. It was still under warranty so I brought it to the dealer and had them look at it - cost me $100 for them to run the code and then tell me the airbag was not covered warranty and would cost $1000 to fix. So weve been driving around with the airbag light on ever since. Then the check engine light started coming on - I brought it into the dealer and they said it was some coil, fixed it and it was good for a while. Summer 2010, check engine light came on again - again they fixed it. That Nov. we were going to FL - check engine light came on again - we had it serviced right before we left - we were driving down I95 and the light came on again. Brought it back to dealer as soon as we got back. They fixed it again this time and we were good. Until the following summer. Check engine light came on again - after being in the shop, getting car back, and light coming in again (we went through 3 loaners), they finally determined it was the timing chain. It was in the shop for almost 3 weeks. Finally we got it back and thought we were good to go - and were until the next summer (2012) the amp on the radio stopped working. Thankfully my husband was able to fix that himself. Now last May, just as we paid it off 2013 - the transmission had to be replaced. We paid for it ourselves since now it was way out of warranty. Just got the car back this morning b/c it was at mechanic the last 2 days b/c the entire front suspension had to be redone - final bill $3000. But its less than a new car - and I really want that Expedition. Hopefully now we can get through the next 18 months without any majors repairs. I am really disappointed. I had a Dodge Durango before this - I had it the same amt of time - put 187000 miles on it AND it was in an accident (this Acadia has never been wrecked). I had to put a transmission in the Durango and ball joints ($700) and a water pump ($150). Thats IT! Nothing like this Acadia has cost me. I hope I have better luck with the Expedition. We got rid of the Durango b/c the gas mileage sucked - that was one thing that really attracted us to the Acadia - and the 8 passenger seating. We have 6 kids. Anyway fingers crossed that we are in the clear now.

I purchased my 2014 GMC Acadia Denali from Dutton Buick from Riverside CA. I traveled to purchase my car because I was unable to find exactly what I was looking for in my hometown. I drove 5 hours from my hometown. This car is a certified pre-owned car and purchased from an actual GMC Dealer so I thought I was making a wise decision and would run into any issues. I purchased my car and drove home. I was in the shop 2 days later. The motor in the A/C blew out. I thought, no problem, I would have no issues having it repaired since it a certified pre-owned car. I get the dealer in my hometown Fresno Buick and GMC dealer only to find out my car was never registered as a certified pre-owned car.So I had to go through the process and a few days without a car with A/C in 95 degree heat. Since then I have been in the shop month after month with issues with the car, 12 times to be exact. This car has been a headache since day one, literally. From motor mounts, control arms, bushings, electrical issues and a banging noise under the driver floor and a clank when I turn my wheel to make a U-turn which I have been told that its normal for these cars. I have finally decided to do some research about purchasing a Lemon Car and found GMC Lemon Law. I opened my case June 5, 2018. It has been about a month and a half and I have not seen any progress with my case. Laura (not sure of her last name) has been the one to handle my case. I called her twice before she finally called me back 3 weeks after I filed my case. She said she was sorry but has had a hectic few weeks. Which meant she had not even started my case. I contacted GMC Fresno and MaryAnn (the office assistant) showed me that she first contacted them on June 20th. 15 days after I opened my case. Since then Laura has called back and will return calls when I do call but basically to tell me that there is no progress. She is extremely rude, she cuts me off and will not let me complete my sentences, she raises her voice at me and states that there is nothing more to tell me and have a good day Mrs. **, have a good day and hangs up on me. She repeatedly tell me that it is not an overnight process. I completely understand that it is not an overnight process nor did I expect that but It has been 6 weeks and still has no new information for me. No one can tell me what stage or place in line I am. I ask to speak to a manager and she says she cannot transfer me but will put in a request, then she stated she did not because she called me back and apologized (so she knew she was being rude) so I assume she thought that I was fine with her horrible attitude. She has reacted this way twice and I am not going to allow that. I am not asking for a lot when I ask for an approx time for my case to be evaluated.I think I have been very patient with GMC as far as the hassles and inconvenience I have had to endure since purchasing my car from a GMC Dealer and was told it was a pre-owned certified vehicle. This car has been a hassle and in the shop on monthly basis since I purchased it, literally the next day after I purchased it. GMC should be ashamed that a person has to turn to GMC Lemon Law in the first place and then has associates such as Laura working for them. Also, I have tried to have this handled with the GMC dealer that I purchased it from which was Dutton Buick and GMC dealer in Riverside California. Alexa, their shop manager told me to drive it to them and they would look at it for $159.I explained to her that I live 5 hours away and all the stress and cost Ive already had put into this car because it was not inspected properly and she basically told me, the cost of the inspection was my responsibility and It was up to me if I wanted to drive it there. I have suffered enough with this car and now the suffering and unsatisfactory continues with the people they choose to hire. I cant express how much I am dissatisfied with GMC and how they treat their customers. I am requesting my case worker be changed, I do not want to speak to Laura again, she is unprofessional and rude and should not be working in customer service if she cannot handle frustrated customers, basically she cannot handle her job.I have requested twice for her to connect me with her manager and I have not yet received a phone call. I have also called in and requested a manager call me back through the customer service line and still have not received a phone call from anyone. My next step will be a lawyer and contacting the Automotive Bureau. I strongly, strongly would not recommend this company to anyone.

I have a 2010 Acadia SLT. I love my car however upon my last visit to the dealership for regular tune up we discovered the car was leaking oil which led to completely taking the car apart. This car was purchased new in 2010 and was $38000.00. It has 65,000 miles on it and we have had very little issues - the recalls. Not too bad. This car is very safe and rides and handles very well after 6 years. I am even considering getting a new Acadia Denali. I do feel like now that the car has over 50,000 miles - little things are going to start going wrong. When I went in for my last tune up the service manager gave me a list of things that my car was due to have done to it. Thankfully my husband is a retired mechanic for Ford and knew that it was all a bunch of crock. A car this expensive with that has been maintained as scheduled should last well over 150,000.00 miles. Not sure if it will.

Ive been having several issues with this vehicle. 2nd injector gone bad in less than 90k miles. It seems to be a known issue with vehicle but they refuse to take responsibility for it. Dealership deals with this same issue with multiple customers with no assistance or acknowledgement at all from manufacturer. Reached out to GM and received no assistance at all.

I bought this GMC Acadia in August of 2008. Brand new. I followed all scheduled maintenance recommendations set by GMC. At 78,000 miles while driving down the interstate, a hole blows in the side of the transmission stranding my wife and two young sons 3 hours from home. Naturally the factory warranty is up. BUT, I told my wife, This is why you buy from a company such as GMC, they will stand by their product, and help us pay for it. WRONG! GMC totally turned their backs on us! GMC customer service told me twice there is nothing they will do. They did tell me if I had taken it to a GMC dealer theyd look at it. Really? I cant drive it! Its at a private mechanic. What pay to have it towed again to a dealership so they can tell me they wont help me again then over charge me to fix it and make more money off me that I dont have??? NO WAY! The funny thing is, Ive read reviews of tons of people having this exact same problem with GMC and this Acadia transmission problem. Wake up GMC! I say this because not a couple months ago, I told my wife wed buy her a new Tahoe in July of 2016. NOT NOW! Im totally disgusted that a big company such as GMC, has no problem squeezing the little people of America!

I purchased a 2008 Acadia brand new. First transmission was replaced at approximately 60000 miles. Second one at 122000. I have been a GM person all my life. However, from what I have read, I would stay away from most of the GM line. Their transmissions seem to be of poor quality.

We bought a used 2009 GMC Acadia from a private owner less than a year ago and weve already dumped $6000 into it. The transmission is the main & most recent thing to be replaced. My transmission went out at 130K. I lost 3rd gear 4th gear and reverse and had my 2 kids under age 2 in the car with me. Weve had the new transmission in for about a month and already its missing and jerking as it shifts. There is also a continual issue with acceleration while turning left, it sound like metal vibrating together or clattering in the engine that gets increasingly louder as you accelerate and the power seems to bog down at the same time. Seems every time I take it to the shop they replace this or that (I cant remember the long list of specific things) and it drives fine for a few weeks and then these same problems start happening again. Im taking it to a GM dealership next week - hoping they can do a better job of pinpointing the issues than our local mechanic. At this point I want to get rid of it but we just put in the new transmission, my husband thinks we need to keep it forever but Im certain its nothing but an expensive headache. I love the cosmetic features of this vehicle and the upgrades but the engine sucks! So disappointed, I will NEVER recommend this vehicle to anyone.

Bought a new 2014 Acadia Denali - almost $60K. After 8 months, the driver’s seat started making a Clicking noise when I shifted my weight slightly. It was loud and often enough that passengers asked what that noise was. Called the dealer I bought it from, but they were booked up for a week. Took it to another dealer and explained the problem. He said it was the seat tracks and that it was a very common complaint. He could replace the tracks, but that I would be back in three months with the same complaint. Since it was a warranty issue, I told him to order several sets because I would expect them to be replaced. He told me that he would only replace them once, and that I should go back to the dealer that I bought the truck from as he was not about to use up his warranty allocation on me. GM does everything in their power to sell you a vehicle. However, they fall short on support and service. After owning 3 GM vehicles in the past, this will be my last GM product.

My 2011 Acadia is becoming very expensive to own. At 44k we had to replace both of the front struts. Next we had a bearing problem in the transmission that was covered by warranty. Now a steering issue has started with the dealer advising that the steering gear is leaking fluid into the boots. Estimated repair cost of $1100. This vehicle only has 47k miles on it. This kind of durability is totally unacceptable. I am planning on the purchase of a new truck in 2015; however, I now doubt that I purchase one from General Motors after owning several during the last 20 years.

From a loyal GM household that has bought 13 new GM vehicles in 25 years, I am fed up and looking for a new manufacturer that cares about their customer. My 2009 GMC Acadia SLT1 has had nothing but problems since the warranty expired. The transmission went out literally on a trip when I rolled past 100,00 miles and stopped for gas. Had it diagnosed at a trusted independent shop and was told I need a new transmission. Called GM Customer Care and elevated the case and was told I was 3-4 months past the 5 year warranty. Needed a GM diagnosis. After 3 days of frustration, I called the service manager at my GMC dealership. He told me this is a known problem on early the year build, wave plate disintegrates causing havoc. Said it would be two weeks before they could look at it since they had several others ahead of me, then another week or two for the repair. GM would only consider helping on the repair after the work is completed and would at best kick in 20-25% based on their experience. Could be as high as $4500. I could not wait and had my independent guy replace the transmission at $3300, a discount of $200.This was soon after I had to replace struts. Then I get a low pressure, stop engine warning. Had it towed and could not find cause or repeat. Now the A/C is out and cause cannot be determined in leak test. Dealer guess is that based on odor coming out of vents, it is likely the evaporator, an estimated $1600 repair. Vehicle has 108,000 miles, is garage kept and well maintained.After this, plus having the timing chain replaced (under warranty) and numerous recalls, I have lost confidence and wanted to trade it in. The dealer low balled the trade offer because of the A/C. I called GM again looking for some sort of loyalty goodwill. In over two weeks, after elevating to a senior customer care rep, all I have gotten is broken promises on call backs, repeated inquiries to repeat my story. Last promise was I would hear back same day or in 24 hours (last week). Nearly a week has passed and I am left assuming they hope I will just go away.Looks like I will be going away....to another OEM. Loyalty built GM, treatment like this and faulty products will continue the decades long slide in market share. I cannot recommended GM to my children or their friends. Who will be their customer of the future? GM makes great big SUVs and Trucks...all else is a roll of the the dice. 25 years and out....later GM. Should be a class action suit on the transmission. AC problem is a common problem, too, I am told. Time to test the New GM, and leaderships claim of new transparency.

I bought my 2008 Acadia brand new. It has been 95% trouble-free. Small problems, most covered under warranty. Now, with just under 60,000 miles, the transmission has gone bad. My dealer says it will cost $4100.00 to replace with a remanufactured one. I am just sick. This is a $45,000.00 car now worth $13,000. I have been so proud of this car and received so many compliments. It has been a joy and comfort to drive. With all of the bad press and obviously serious manufacturers flaws and cover ups, I am afraid to even consider buying another Acadia.

They sold these with faulty timing chains and my car (07 Acadia) has 67000. miles on it and out of their extended warranty for the timing chain which they wont fix til it breaks so I will have to pay to fix. Terrible company. Terrible customer service. Totally never going to buy another car from GM.

The vehicle would not shift out of 2nd gear going down the highway. The check engine light came on, and there are now four codes all for internal transmission issues. The car is 4 months past the 5-year warranty, but only 64000 miles. This is a huge safety issue. If this transmission fails while on an interstate highway, and it will not go over 20 mph, the results could be deadly. By researching this issue, I have found a considerable amount of complaints about 2007 GMC Acadias between 50,000 and 80,000 miles having transmission failures, but yet no recalls. This is an issue that GMC is well aware of, through their own admissions. Why is there such a delay waiting for a recall? Are all of the complaints going to have to wait for a fatality before GMC admits there needs to be corrective actions?

I bought my Acadia used from Bob Allen Dealership in Danville, KY in July 2010. At 62,100 miles, rain water started leaking into the cabin of the vehicle on the passenger side and rear seating areas. I could hear the water moving around inside the roof compartments while driving. The carpet becomes wet repeatedly. At one point it started to have mildew on the passenger side carpet. I have had it cleaned on several occasions. The battery compartment in the rear passenger side floor board filled with water. I took it to a mechanic, had the water drained and battery replaced. The water damage has caused electrical issues. My radio, cd player, and navigation system no longer works. I had to remove the fuse from the speakers to stop a loud irritating sound. The power steering pump was replaced around 80,000 miles. A mechanic stated that I need new struts. There is a metal to metal grinding noise when I place the transmission into drive mode. When I refill my gas tank, my Acadia will not start on the 1st or 2nd attempt. I have to push hard on the gas while turning on the ignition switch in order to start my engine. Afterwards, it starts without issues until the next trip to the gas station.I took my Acadia in to repair the roof leak twice. The drain ports were cleared. Although the second repair attempt decreased the amount of water leaking into the vehicle, my windows still become drenched from the inside. During the winter months, the water on the inside of my windows freeze. I have contacted GMC about the water leak issue. I was told by GMC that I should contact their GMC overseas department because I was stationed in Germany. I was later told that my VIN was not covered. I am basically stuck with a car that has caused me to pay way more than I ever expected in repair work. GMC has failed miserably with the Acadia model vehicle. I will never own a GMC vehicle again.

We bought our Acadia in the summer of 2017. Within 2 weeks of owning it we had to take it to the shop for motor and catalytic converter issues. Long story short, we have now owned the car for two years and have only been able to drive it/ have it parked in our driveway for 6 months. Those 6 months arent even consecutive, more like the weeks in between shop visits. During those visits numerous motors were put into the car along with new parts to whatever they could see needing fixed. At first we thought it was the shop doing a bad job but after the THIRD shop we visited, it became clear to us it is something with the car and not us. Every mechanic we have talked too says the motor for the Acadia and a couple other GMC/Chev models just don’t last past 32,000 miles. We cant even get rid of the vehicle due to the never ending check engine light and its constant engine light led to it failing inspection making the car undrivable (eventually we did get a passed inspection). Our last visit had the car pulling up 19 error readings, most involving the Transmission and Motor. There is no end to the problems on this vehicle and we have barley driven it.

I bought this 2010 Acadia 3 months ago. Oh sure, it looks great, but I discovered the a/c doesnt work, the window locks dont work, the windshield washers dont work. When I remove the gas cap to refuel, it wont start unless I floor it. It cranks slow like that battery or starter is bad. Now it pops into neutral while driving and the electric door locks cycle up and down rapidly. What a huge pile of crap this vehicle is. I was a certified GM mechanic for 20 years, but after seeing what kind of junk they are building now, Im ashamed to admit that to anyone. Dont ever buy one of these vehicles. The warranty company is worthless, says the problems are on me, and they wont repair them.

GMC Acadia 2008 - I had a problem with my steering making a squeaking sound and getting harder to turn. I took it to gmc to have it checked. They found nothing in Oct.2014. The noise got louder, the car currently has 25,095 miles on it. Now I am being told the rack and pinion is leaking and needs to be replaced. The car has never been in an accident and has had all of the maintenance kept up. I received a letter from gmc saying they would replace the power steering pump if I had a problem, gmc does not consider this to be part of the pump problem, therefore they will not cover it. I spoke with a gmc rep. reference # ** today.