I currently own my third Honda/Acura vehicle. It is a 2002 Acura MDX. In Aug 2012, I brought it to Kingston Honda because the transmission was acting odd. They informed me that there was a recall on the transmission. This recall requires the technician to send photos of the transmission gears to Honda Canada where they are reviewed. If there is any sign of damage the transmission is replaced. If there is no sign of damage an oil injector kit will be installed (which takes 0.1 hours or 6 minutes to install). I was disheartened to be informed that my transmission was in perfect shape and therefore would not be replaced as I knew that it was acting up. I returned to them four more times in the next ten months with concerns about the transmission not working properly only to have them tell me each time that it was fine. On the last visit (July 2013) I was told that the transmission is gone and I was recommended I go to a local transmission shop to get it rebuilt for $5500. I asked the service manager why it had not been replaced earlier when the recall was performed and he told me that he did not know. I also asked for a copy of the reply from Honda Canada stating that the photos had indicated that the transmission showed no sign of wear but he had no record of it. In my opinion, Hondas recall appears to be lip service.

I bought this car new in 2005. Having owned 5 Hondas over the previous 25 years I was sure I was buying a quality vehicle. I could not have been more wrong. The car engine is sound and runs well. But, the car is falling apart around me! *. 2 years in the silver metal covering on the driver door handle began to bubble.*. 2 years in the black trim that surrounds the outside windows began to peel. I took a hairdryer to it and peeled it all off revealing a nice shiny silver edge. So those were easily fixed by me and everything was well. Then year 5 happened and it has been all downhill since. *. Leather seats began to crack and tear. *. Seat warmer on drivers side no longer works. *. Navigation system went down. *. Battery consistently dies if not driven for 2 or more days. Batteries have been checked and rechecked by 3 different companies. *. Dash computer is dead. I cannot set the clock. Every time the battery dies the clock resets to a different time. Bluetooth gone. *. And then we are driving down the road and Im in the passenger seat and I see something move on the dash. I look closer... ITS CRACKING!!! It split from the window all the way down to just above the glove box in about 30 minutes. It has since split on the drivers side.*. Poor quality paint.We are two women in our 50s. We have had this car detailed every year since we bought it. It does not sit out in the sun very often. We own a 1998 Subaru Forrester with leather seats that it showing very little wear and tear and has 80,000 more miles then the Acura. Both cars have been well maintained and cared for. The Acura cost $20,000 more than the Subaru. Our nephew still drives our 86 Honda Accord, it has had an engine and transmission replaced and has over 300,000 miles on it. The interior looks better than the Acura. We thought we were buying a luxury sedan. I am embarrassed by this car and very disappointed in its quality. Too bad because we were loyal Honda owners for many years, NO MORE! Im buying a Subaru Outback next time.

There are sedans, that is what I have. Acura also has sports cars and SUVs. They are all similar but they each are sleek and attractive cars. They look sleek and modern. The colors are great, especially white pearl. The leather seats and wood on the dashboard are beautiful. The wheels are unique too. There are engine upgrades as well as stereo, heating/air conditioning, lighting, GPS and display upgrades. They offer satellite radio and cameras and parking sensors. Ive had some engine issues, I love the smooth ride though. The standard amount of people can fit in the vehicles. My car is roomy, no one has ever complained. There is good leg room as well. I fit 2 in the front and 3 in the back seat, even with a car seat back there.

I purchased a 2007 Acura RL brand new. It has been a nightmare. It only has 60000+ miles on it and it looks like it has a 100000 miles. The trim around the windows and inside the doors are peeling and rotting. The material in the inside leather (more like cheap vinyl) is cracked and peeling off. The material covering the center console has already peeled. The dash covering is bubbled up and cracking. The center display goes in and out of view. The wheels squeal. We have replaced brakes that we really did not have to. Having this car was a dream turn into a nightmare. I will never buy another Acura of any type model for as long as I live. There is a thick greasy streak in the passenger side window that there is no explanation for. DONT BUY ONE.

The power in the 2020 MDX Hybrid Advance is amazing, especially the torque at a start or moving onto a freeway. The Comfort Mode makes the ride smooth, but putting it into Sport mode and this car can move! The Expresso interior is beautiful and the interior is quiet. In fact, trying out other luxury SUVs, this MDX Hybrid is the most quiet. Great gas mileage. Only $1600 more for the Hybrid over the regular MDX Advance. Would recommend to anyone thinking of purchasing this car.

My car is a 2016. I bought it used. It was in excellent condition. The acceleration is lacking somewhat. It has a hesitation problem. But its a nice looking SUV. Its smaller than the car I sold when I bought this. That was a Hyundai Santa Fe. The Acura has some convenient things. It has a moon roof. It doesnt use a key to start the car. Its a push button. Mine has fully adjustable front heated seats. They are leather. Id like to have cooled seat because I live in southern Arizona. Overall its a good car thats a little hard on gas, however.

I leased a 2016 RDX in March. The first few days of driving I noticed a vibrating sound under the hood near the passenger side. I took my car back to the dealer in Santa Monica and was told it happens on these cars. Its the brake pump adjusting. The agent told me he tested other 2016 RDXs and he heard the noise. Well it continued. I took it back the following week and I drove around with a service agent and of course I could not replicate the noise. It only happens occasionally but its very irritating! I was told unless they hear it when driving the car there is nothing they can do. I had a 2104 RDx I loved, Im starting to hate this car.

The ILX is a nice small car with good electronic features. The TL, TLX and many other Acura models have very nice exterior and interior designs and it isnt too small or too big and has nice seats that arent easily damaged. The cars work very well and have great helping technology. The upgrade options are very good just a little pricey, the upgrade includes extra things for the car to make it look and perform better which adds onto an already great car. Acuras are very good for family, you can fit 5 people in it which is a good size, there is enough space to take little road trips.

My Acura MDX is a really great car. It was used to us, but was a great buy and is still to this day running smooth. We take it to the dealership for maintenance. But Id change the exterior color because there are a lot of the same models that are the same color out there on the road and in parking lots. But for a 2004 car, its awesome. Even in the snow and ice! We always knew we wanted this model, we just had to wait for the right one to come along. They just hold up when taken care of. The interior craftsmanship has held up. Very safe.

I purchased my MDX slightly used off dealer lot, it had about 6,000 miles. I have loved many things about the vehicle, however recently (once I had paid it off and warranty expired) my battery has died 4 times. Had alternator replaced around $700 min. Had new battery installed, but still died again. Now my navigation system says it is reconfiguring and if it isnt working in 10 minutes to take to dealer. Well, I cant afford to just run down to Acura every time there is an issue! The last time I brought it in, when I went to p/u my car wouldnt start! The side board was hanging off and remote key wouldnt work! They never offer loaner vehicles and overcharge everything. Now I have no navi. My check oil light is constantly coming on (oil is fine) and my key gets stuck in ignition!

Acuras are very stylish both inside and out and have a great technology package that makes driving much more productive and fun. Although theres not a lot of different cars that Acura produces, there are quite a few variables that go into each car, such as options. Plus they makes a variety of cars with differing sizes. I have the TLX which is a perfect size for my needs. I rarely have any passengers in the back seat but there is plenty of leg room for them when I do. I wholeheartedly recommend Acura as a great choice in cars. I would also strongly recommend anybody purchasing an Acura get the technology package because it provides an awesome GPS and sound system. It has very intuitive controls and easy to operate.

As an owner of an Acura MDX I must express my sincere disappointment with the companys customer service (or lack thereof). The dealer from whom I bought my car lost its contract with Acura. (This can happen.) Acura has never contacted me to advise as to where I should take the vehicle for warranty work. The nearest Acura dealer is a 2 hour (one way) drive for me, but an certified Honda dealer is only 10 minutes away.Acura now sends me a recall notice informing me a bolt needs to be replaced. The Honda dealer tells me they can do the work, but it will be covered by Acura only with prior authorization. Acura denies authorization and will require me to undertake a 4 hour trip to effect this recall. Oh and it took Acura 4 weeks and multiple calls on my part to decide my request to deal with the Honda dealer would be denied. Never once did Acura return my call. Oh. Acura did send me a letter to wish me a Happy Anniversary in recognition of my Acura Ownership. Based upon their lack of caring, and lack of responsiveness, I would never purchase another Acura!

I started my 2012 TSX and got intermittent flashing of my check power steering system, total loss of power steering physically. I asked Acura for concession and they declined. I havent been able to drive my car cause of unsafe amount of force to turn steering wheel at low speeds. Also, the estimate was outrageous. $740 just for the new EPS control module. I find other failures of 2012 TSX EPS, one of them is here on this site, Victoria of Millstone Township NJ. Another failure on Acurazine blog site, found it through google search of electronic power steering failure 2012 TSX.

MDX is a nice mid size SUV and the RDX offers more seating. The TSX is a smaller sportier sedan. We have the TSX. The dealership also has a lifetime supply on Acura grade cleaner for the exterior and interior as well as superb customer service. Very sleek and stylish. Definitely looks like a luxury vehicle. The leather has not cracked at all and the paint has stayed in perfect condition. You can upgrade pretty much anything from upholstery to wheels to the technology inside the car. Bluetooth aux output plus Bluetooth ability to hook up and play music without any cords. While other models of Acura may be roomier we chose the TSX. We bought it fully knowing that there was not going to be much room. One kid fits well in the backseat with maybe one additional person.

I am very happy with the variety of cars Acura had to offer. Lots of good choice and models to suit my buying needs. I would definitely buy another car from them in the future. You can choose the color of the paint on the exterior as well as the color of the leather that resides on the inside of the vehicle. Supremely awesome!!! They have heating, power steering, anti-lock brakes, Sirius CM, good windshield wipers, heated seats, stick shift or manual transmission. I can also fit my Wifey in the passenger seat and my 13 year old in the 2nd row as well as my 10 year old in the /he row as well as a whole bunch of luggage in the trunk.

Acura has many different styles of which I chose one that was underrated and I was correct about the style being underrated. I was luckily judging by the quality. This car has a great design on the steering wheel as well as fast working brakes which lead to a safe drive and this makes me feel safer at night or plain daylight. The upgrade is as amazing as rescuing a cow from a trapped low quality fence. It is always an amazing thing to look forward towards when it comes to cars. Plus this vehicle can hold up to 5 people at once. It can hold more if squeezed in or even if little children were to be put in.

I left my Canadian 2001 Acura 3.2TL at AutoWest Acura of Stevens Creek for a recall check up on the automatic transmission overheating problem on 1/30/2012. I communicated with Sarah from Canada Acura client services and she said that AutoWest Acura of Stevens Creek just needs to give her a call and shell provide the procedures necessary to perform the recall. Jaime from AutoWest Stevens Creek, on the other hand, left me a voicemail yesterday at 6:42 pm saying that his service manager needs to do more research on my car before working on it and that the last Canadian car that was brought in about a year ago sat there for 3-4 months, almost 5 months, and he implied that I might not want to wait that long to get the required service from them.Quoting their recall letter, What is the problem? Certain operating conditions can result in heat build-up in the transmission second gear set on certain 2000-2003 vehicles. This could result in gear tooth chipping or, in very rare cases, gear breakage. Gear failure could result in transmission lock-up and a crash could occur without warning. In most cases, abnormal transmission noise will indicate a problem.I refuse to accept the fact that they are showing absolutely no urgency in having this defect remedied. It is ridiculously that a dealership who sells Acura cars could not locate the necessary documents to prove that this recall exists. I literally had to make all the calls and walk the service advisor through their own company website as if it was their first time seeing recalls. Even then, Jaime insisted that the recall letter on Acuras website was not enough information.Who dares buy an Acura now?

Our 2007 MDX was taken in for A/C evaluation. The A/C was repaired but then we were given a list of other items that needed attention: Drive Belt (glazing and cracking), Engine Coolant Dirty, Power Steering Leaking and required new pump, right front stabilizer Links needed replacing. Plus all fluids low and dirty including the transmission and brake fluid. After picking up the vehicle with just A/C service, I immediately drove it over to a reputable repair service that is AAA approved. The only item that would need to be replaced within the next 10K miles or so was the right front stabilizer Links. The mechanic showed us the power steering = no leak, the fluids = clean and full, and the drive belt was perfect. How do dealers get away with this?

I have very little negative feedback. My overall experience with this car has been--the best car I have ever owned. All cars come with technical issues. Now kudos to whoever invents a car that does not have issues ever. However, the only things that I experienced with my car were that the 1. Acura TSX 2004 (red, tan interior, v-tec engine) was that it was made with the starter near the engine. According to my trusted mechanic, he says that this cars positioning of the starter as being irregular. This causes the starter to malfunction more than other cars whose starter was not made in the same location. 2. A coil in the engine needed to be replaced. Other than that, I have had no other issues that were not issues related to normal wear and tear. I drive 100+ miles a day for work. This has been a very trusty car. Im sad to have to sell it for a car with a wee bit less mileage. Ill definitely miss Red. (Yes, I do name my cars.)

I purchased a 2008 Acura TL new. The car was well maintained and garage stored. Within several years the perforated leather seats began to split. I had to have them replaced. The car was in great condition otherwise so I spent the money to replace them. A couple years later I noticed a crack on the right side of the dash. The crack grew and has expanded to multiple cracks. I have never experienced this with a car and would certainly not expect it from a brand known for quality and luxury yet when I did an internet search I discovered that it is a common problem with the Acura. Buyer beware.

I leased a new 2018 Acura ILX, with 20 miles on the car. Drove home, and fitting and finish is below average at best. No spare tires, very cheap. After 2 weeks. the fuel gauge is still at full level, added a tank full of gas, well, it still shows full :-), contacted Acura client service, they suggest to tow the car to dealer for repair, called dealer, told to local Honda dealer for help? Dont lease Acura ILX like me, because I have to drive around to dealer, waste all the miles and plus the time to get a new car fixed. The car is louder, rough at low speed and they want 30000 dollars for it. Is this what Acura has become?

Acura almost put the highest quality in their vehicles. They have models such as Acura MDX, RDX, and many more. The appearance is very stylish and the features are great. They come with the latest technology and everything to make your drive comfortable and safe. The upgrades are always top notch and I never have to worry about the quality. The personalization options are the best I have seen. I love being able to customize it the way I want. The passenger capacity is definitely the best. Always enough room for my passengers to have a comfortable ride. I dont have to worry about leg room. Im very satisfied with the look, performance, price, safety and much more.

The Acura TSX leather looks worn out and years older than it is. We have a Lexus (2006) and its leather looks far superior. I expected Honda/Acura to do more. The dealers were useless. I went or called every single dealership in the DFW, TX metro and got the common response that its not a warranty issue.

There are different models which suits the need of different people. Inexpensive maintenance cost and nice luxurious interior without the cost of an arm and leg. The Acura has a sleek design and available in many colors. There are many available features with a modern design and technology advanced. Also, theres an easy one push start up to warm up car in advance. Basic feature work fine although there are optimal advance upgraded features. Also, they have cheaper upgrades compared to other brands and the ability to customized based on ones needs. There is enough space for what I need. But would like more leg space without buying a bigger car. Passenger seating is close if sitting in center tier. Overall, worth the cost.

Bought the Acura TL as a CPO. Good value. No real issues except for a couple of minor computer parts that needed to be replaced. Now have 127k miles on it and have owned it for 9 years. 2005 model year. Best body style... Do not like the newer ones, style wise.

Looking for others that own an Acura with similar issues. The paint on both the front and rear bumper of my 2017 Acura RDX ripples. Sub-standard plastic in the bumpers or new water base paints cannot stand up to the sun?

We have owned many vehicles and we decided to give Acura a try mainly because we liked the body style and Hondas reliability. Worst mistake we have made in a long time let alone a very costly one! The car performs alright but the $5000.00 upgrade for the technology package is a sad story. The dealership along with tech experts there can barely explain its functions. Been there several times after reading the limited information in the manual and each time it takes three of these geniuses to solve one issue. They say to play with it but if trained personnel from HONDA CANT do it how is the consumer supposed to? Very unfriendly compared to other makers. Dont make our same mistake.

2006 Acura TL - I called the Acura dealer cause all of a sudden my dashboard is cracking everywhere. I know several more having same problem. This is a defect and should be recalled. They want to charge me $2050.00. I have always took care of my car and its weird not only mine in my hometown is doing it. Also my Bluetooth wont connect. I talked to Acura corporate, they told me to take it to dealer cause my system might need updating. I did that and they just brushed me off without helping me. I am very disquieted especially with dashboard cracking everywhere when I take care of it and keep garaged.

2016 Acura tlx transmission jerking. I got this car on May 2019. Certified 2016 Acura tlx. Since 2 trip to dealer. First they say they did a software update and still not good. Still jerk. Now second trip to dealer well got foreman from Acura on a test drive with me. He feel it and in one jerk after one stop sign it was violent so left it in the dealer. After a week they call me and say we went for a drive with case manager and computer plug and everything fine and not able to duplicate plus no code this transmission in. This cars are crap piece of **. Stay away from Acura up to this is resolve. Buy a Lexus.Anyway now I send a email and tell them I will contact a lawyer because I only have this car for 4 months and this hesitation is awful. Acura relation call me saying the case manager is out of office and he will be calling in a day or so. This is a week later no call so lawyer up as soon I can set with my attorney then will see if is a problem with the transmission or not. I’m done. I will let my lawyer to deal with them. Car is not safe with jerking and hesitation no matter what the ** they say. Honda of America need to fix this problem. Big mistake buying this car.

I had 2 issues with my 2010 CPO Acura ZDX Advance. The first was the fogging of the headlights within the warranty and the second was a gapping of the front fender liner from the cars body, resulting in a noticeable and unsightly gap. Both matters were first reported to my local dealer who advised that both matters were caused by environmental conditions, and therefore not covered under warranty. An Acura service bulletin acknowledges the fender well issue as being caused by heat, and the fix is replacement of the liner at over $350. I quickly advised Acura that I operate my vehicle IN THE ENVIRONMENT! While I purchased this vehicle used, it was a dealer car that spent its previous life on the lot in sunny California, the very climate it was designed in. After a trip to the dealership and a couple weeks back and forth with Corporate Acura, during which I advised them of each of the of the 5 Honda/Acura vehicles I had owned, they simply refused to offer any assistance, hiding behind their ridiculous environment position. CPO vehicles are sought precisely for the warranty, which has proven to be of less value than the paper on which it was written.I have been a huge Acura/Honda fan over the past 27 years, but I clearly have higher expectations than Acura has in their own products. The ZDX was originally touted as their flagship vehicle, which clearly should be able to stand up to usual weather, at least within the warranty period! To fail in that regard is simply a failure of materials and a failure that is unrelated to the customers use of the product. In the end, the local dealership (from where I did not buy the car) offered to provide the labor for buffing the headlights when I paid for the $30 kit, which I did. Bottom line: CORPORATE ACURA DOES NOT STAND BEHIND THEIR CERTIFIED PRE-OWNED WARRANTY....BUYER BEWARE!

It is very reliable, holds the road well, they run forever and ever. Its very comfy to drive or ride in, and it has all the options I like. I have had several different cars through the years (drove several types through my job as a repo agent), but as far as dependable, good gas mileage and feeling safe driving the Acura is honestly one of my favorites. If you maintain them they will run forever. My last Acura had 247, *** miles on it when I got rid of it and the young lady that now owns it is still driving it around...

I bought my 2005 Acura MDX 1 month ago and the transmission went out while I was driving down the road. The car only has 123,000 miles on it!

2007 Acura MDX Elite - I have had battery issues also, kept boosting drained battery; then took to dealer for testing. The problem was a parasitic drain caused by the phone link component in steering wheel, this is a $741 part. I choose to disconnect the device instead without any further issue. In response to some of you who have had shock and strut problems, I replaced the with after market products, cost $185 + labour per unit (dealer cost $740 per for rear, $1000 for front struts). So yes, after market works just dandy and by the way, this is the first shock/strut replacement after 248,000km, all hard cdn driving.

I have been given the royal runaround today and all I want is to make my 2007 Acura RL safe for me and my family. I was contacted to by your customer no service, reference case number **, and the drive side and passenger airbags that need to be replaced. I was told I could get a rental car to use until parts became available and to contact Sons Acura to set this up. This was wrong or at least Sons Acura say so. So they told me to call 888-234-2138 and press opt 3 to arrange for the rental. The person at opt 3 told me to call Sons Acura, so I called them back. Sons Acura then told me that they saw where I had requested the airbags to be ordered in back in July, but they were not in. They also said that Honda of America is wrong and they are not giving rental cars to those people with airbags that can kill them. I dont want your car anymore. I dont want to die or my family to get hurt either!

I have been paying off my 2013 Acura Tsx since May of 2013. First of all, I put down $10k out of the total amount of 34k, which includes tax. I have been paying off $500 every month until it dropped to $477 a month. I may have missed a month here and there, but would make it up the next month. Now riddle me this, How do I still owe 18k? I have bank statements totaling up to 10k in payments. 10k monthly payments +10k down payment = 20k. 4.0 apr, results in what? About 2k so far? So if anything, I owe around 12k, considering my apr guesstimate is somewhat close.How in the world do I owe almost 19k? I know for a fact that 4.0 apr will not result in 7k after two years. Also, after missing my payment the second time, they canceled my online Acura financial account. Thats very smart of them to hinder my ability to make payments so that I have to pay through the phone with a surcharge fee. Im considering on lawsuit if they dont resolve my issue by 3/31/2015.

At the beginning of this summer, my dashboard randomly started cracking above my steering column. The crack has extended all the way to the windshield and split off in one direction. Also the passenger side has started to crack around the airbag. An expensive luxury car like this should not have these types of issues. I love this car, but now every time I get in, I cant help but feel that I am driving a piece of junk.

Do not try to purchase a vehicle from this Dealership…. Very shady, unethical business practices!!!! I came in to purchase a vehicle for my daughter. Found her dream vehicle, took it for a test drive, made an offer on it, they accepted the offer, gave them a down payment of $1000, as per their request, received a fully executed purchase agreement signed off by David ** (Finance Mgr). My daughter wanted to finance it on her own in which they tried to get for her. After a few days I said forget it. I will just pay cash for the vehicle. I asked if I could come pick on Friday. They pushed me off until Monday. When I called on Monday they said, Let’s try for Tuesday. On Tuesday I received a call from the salesperson, who stated, oops they sold the vehicle to somebody else. How can they sell the vehicle to somebody else when I had a purchase agreement, money down on it…I immediately called the general manager, John ** and left several voicemail and written messages for him, three days in a row… Not even a courtesy call back. They still have my $1000 downpayment… Also they tried to sell me a car with 15,000 more miles on it in horrible condition, different color... Saying it would be an even trade. Not even close. Stay as far away from this place as you can. There are other reputable Acura dealers that are so much more professional and ethical and do the right things for their customers. I will be putting in a complaint with the Better Business Bureau as well as also writing a letter to the corporate office of Acura/Honda to express my opinion and our Attorney may be getting involved to seek legal recourse… I do not understand how in this day and age something like this could have happened… Nobody had an excuse for it. They just said the vehicle was sold…. Stay away!!!

ACURA has a wide variety of models. Including sedans crossovers midsize and SUVs. It would be really hard to not find something that you like. The appearance and standard features are top notch. Very sleek luxurious look with outstanding standard features. Modern exteriors with edgy fixture. Comfortable and spacious interiors that make everyday and long distance drives a breeze. All models have pretty good upgrade possibilities. The people at ACURA make it easy to find a car or SUV that fit your lifestyle and price range. Whether its affordable luxury or top of the line luxury they have it. Passenger capacity is good. Fortunately they have different cars or SUVs for different needs. Whether its five to 7 passengers you guaranteed to find something you want. Really good quality.

My Acura TL 2014 model was purchased new and I never had a black vehicle but always seen black cars and they looked great. The vehicle has a V6 engine and plenty of power and the style is sleek, aerodynamic curves and it a great vehicle. The only issue I have are the tire sensors fail consistently and these are a nuisance as I have my own pressure gauge to measure the tire pressure. The vehicle rides so smoothly on various roads while steering is very comfortable and ease to control the vehicle. Overall I recommend this vehicle but my taste has changed in terms of car type. I would like to pursue a mid sized SUV in the future.

I love this car, new or used, they are great cars to own and enjoy. The Acura TSX Navi is a great family car. It has enough room for two car seats and another person in the back. It also has spacious legroom all around and expansive trunk space with enough room to haul two strollers and an army of baby items. Excellent gas mileage and beautiful colors make the Acura the perfect car for anyone. Heated seats and mirrors are fantastic in cold weather. The car was also upgraded to a moonroof. Sirius radio was also an added bonus along with navigation. From family models to sports models, Acura cars are fun to drive and luxurious enough to satisfy the pickiest person!

I had the four door base model with few features other than the standard package but it felt luxurious to me. The stereo system sounded great. The car felt well put together by the manufacturer. The heating unit was quick to respond after startup. I had the black and when it was polished up would look great at night against the street lights. The all wheel drive made it great for cruising around. I really liked the radio interface. The backseat was also very roomy. I once had three friends in the back for a four hour trip and they were able to survive. There was enough room to make it comfortable.

The software on the fly by wire throttle is inconsistent to the point of being dangerous. Acura USA says thats the way it was designed so tough luck. Live with it. Basically when in traffic where you need instant acceleration, myself or my wife can hit the gas and nothing happens for a few heartbeats. My wife is a one foot driver and notices it which shows the severity of the problem. My 2010 TL didnt show this problem so it seems to be a fairly recent modification. I guess I should have bought the Lexus.

Called to submit a warranty claim on 5/30/21 and have been waiting over two months for a call back. I have followed up twice on 7/8/21 and 8/15/21. Each time I am Told that the case Manager cannot take my call and a call back request has been submitted. The issue with the car is continuing to get worse and Acura customer service does not care to resolve the issue. Extremely dissatisfied.

Acura has a lot of options depending on the size of the car that you are looking for. I would recommend that you try different ones. They also have a lot more of high tech options that are necessary in this age. Sports car SUV sedan has great stereo equipment and easy to learn how to work things. As with technology there are many options that you can gauge which ones are more important and fix those ones and personalize as to your comfort. Plus their cars are very roomy have plenty of room in the back of the car space for cargo and really good amount of leg room in front and back. Even with car seats can fit 3 in the back.

I have been unable to drive my 2020 Acura MDX for over five months because a replacement motor mount bracket is on national backorder with no ETA available. It is not available in the after-market or used. In desperation, I contacted the Acura Brand Officer for assistance in locating the part or at least providing an ETA so I could make a decision regarding a replacement vehicle. He referred my issue to Acura Client Care. The representative took my information and promised to call back in a week. He did not. When I finally was able to contact him again, he was totally unprepared to speak with me and said he would call back in another week. He did not.Apparently, this is not an isolated incident. Since then I have read many Acura customer service reviews and many Acura owners have cars sitting because they cant obtain replacement parts and Acura customer service has been unresponsive. Ive owned four Acuras and the decrease in quality and customer service is very disappointing.

Acura of Memphis service department. I took my brand new car in for an oil change. My Acura RDX had no problems when it went in. When I got the car back from the service department, I left the service department and once I got on the road and hit the brakes the car’s brakes something underneath makes a hard click. I recognize this tactic from the days when dealerships service departments would service your car and when you drove away something else would happen and you would need service for the problem. I plan to take it to my honest mechanic and ask him to evaluate the problem.

New car but I love it! The ride is smooth and comfortable. Gas mileage is good. I have had the car for a little over a month. It has a luxurious feel and ride. I only have positive things to say about the Acura.

My name is Paul **. I am one of the many owners of 3rd generation (2004-2008) Acura TLs who are experiencing significant cracks in the passenger side dashboard, and resulting SRS indicator lights suggesting a potentially dangerous airbag problem. Most of us have contacted dealers and Acura corporate headquarters for assistance and have uniformly been told the parts are not defective and the damage results from normal wear and tear. We know this to be a lie and believe Acura knows it also.A small number of us have received partial payment as compensation, the majority have been rudely dismissed without any offer of help. Acura steadfastly refuses to admit the parts were defective at installation and, for years, has refused to make the needed replacement or repairs. This must end. I think Acura has been successful at denying our claims because they have been too fragmented to gain public attention. It seems that in the absence of popular and media pressure, the company has been able to conceal its bad faith and behavior. Its time to expose them.I suggest creating a common website or forum where those already and yet to be affected can post their complaints and condemn Acuras dishonorable conduct. Then we can gain wider and more focused access to a larger influential audience. It may not persuade Acura to act honestly and responsibly but it certainly can influence consideration of all Honda products. Our intent would not be to further injure the companys reputation; instead we will attempt to return it to responsive customer service. Please join me in getting this started by suggesting ways to establish direct contact with one another.

Acura is a really nice car, has good quality and it drives great. It also looks great on the outside and inside. It has one of a kind color, has great features and no other cars have classy looking. You can choose from up to date technology and it has great choices for your lifestyle. In addition, it has plenty of room for passengers. I have SUV so I can fit my whole family. Theres a lot of room when I go to the grocery shop or store. Overall, its a great car inside and out. I love this car and I would buy it again. I would recommend them to anyone looking for an awesome car.

It serves the purpose and really is all that is needed. It is stylish and yet passes safety tests. The car steers well and is smooth on the road. It has a lot of extras on the body and inside. I feel proud to drive it. Sometimes I just get in it and drive just for the pleasure it provides. It is leather on the inside and has a stylish sunroof. Also there are a lot of ways it can be personalized from top to bottom. It can come in several colors and personal choices. The tires can be upgraded along with the stereo system. There are lots of room with a total of five people. The belts and the seats are comfortable. It sits well and has lots of room upfront as well as in the rear.

I bought a new 2014 MDX AWD w/ Tech Package. 1st the Tech Package sensors stop working as soon as the temp. reaches anything beyond 103 degrees. Then, I got a pinhole leak in my radiator that Acura refused to take care of under the warranty. It turned out the design is changed to expose the radiator to the elements. Bad engineering is all I can say. Acura, I have news for you, it gets hot in Arizona and cars will encounter debris on roads. Your design should withstand both. Own up to your mistakes in designs and fix our cars.

Called Acura when I got flat tire this morning. It is now 3 hours later they just arrived. There was no spare in car. No Acura emergency service like other brands such as Mercedes and Lexus. Very little help for person who does not know how to handle the problem. We own three Acuras. Never again will I buy one. With Mercedes or Lexus you call and they come get you and car. They repair. None of this arguing for a tow truck. No need for a million explanations. They just lost my family’s business. What a shame.

I am amazed at the level of service concerning issues with our 2015 TLX 4 cyl. transmission. This is not to be confused with the 6 cyl. recall. We have 3000 miles on the car. The downshift at times BANGS into gear. The up shift from standstill also BANGS into gear, feeling like you are going to hit the person in front of you. Of most concern is that - 3 times from a standstill - once you start, the car completely stops moving (almost like you threw it in neutral) then kicks in. This happened in the middle of an intersection. Very dangerous. Problem is it only happened three times in 3 months. The dealer says if they cant replicate, nothing they can do. In fact tells me I need to get used to a different type of transmission with the dual clutch transmission. I said my expectation is that when I push on the gas pedal, the car goes. Am I supposed to get used to it not going? This is a dangerous situation. When googled, I see numerous similar complaints. Again, Acura says car runs fine. I am appalled by the expectation that this is just the way this is. Glad I only leased and wont be stuck with this car after. Reaching out to an attorney to see my options.

During the week of January 16-January 19, 2012, my vehicle was taken to Acura of Brooklyn on 2722 Nostrand Avenue for an oil change. While there, the service adviser informed me the rear brakes of my 2006 MDX needed to be replaced and I consented to the service. On Sunday, 1/23/12, as we were on our way back to Brooklyn from Boston, Massachusetts, my husband and I heard an unusual sound coming from the front end of the vehicle. We immediately called Acura of Brooklyn to report the problem and they advised us to go to the nearest Acura service station in Boston. When we arrived to Acura in Boston, the service department was closed. A representative from Acura of Brooklyn then advised us to bring our vehicle in the next day so that the source of the problem can be determined.As we proceeded to drive home to Brooklyn, the front end noise became progressively worse and the wheel began to shake excessively. This occurred approximately 60 miles south of Brooklyn in Connecticut. Suddenly and without warning as we were driving on the highway, our front right wheel came completely off, nuts and all. Needless to say, my 10 year old daughter, my husband and I were shaken up by this incident. We called a tow truck company and our vehicle was taken directly to our house because Acura of Brooklyn was closed. Early the next day, a service technician from Acura of Brooklyn came to our house to assess the damage and the vehicle was immediately taken to be repaired at their service station and we were given a loaner car. After the work was completed, my husband asked for a copy of the work order to see what damage had occurred and if and what parts, were replaced. It was never sent to our house or given to us. A routine follow up customer service call was received 3 days later and I explained my dissatisfaction with the way the incident was handled and the disregard and inconsiderate behavior of the Acura staff. The customer service representative assured me that the message would be relayed to the manager and someone would be contacting me soon. No one did.In March 2012, my vehicle was taken for a routine oil change and I was told that the front brakes would be in need of replacement at my next visit. Today, Friday, May 11, 2012, I took my car in to Acura of Brooklyn for a routine oil change, to replace the front brakes as instructed and also to report a knocking sound that I was hearing from the front end where the damage occurred when the left wheel had come off back in 1/2012. Not only was I told by **, the service adviser, that my front brakes no longer needed to be replaced but now my left and right wheel bearings needed to be replaced and my axles as well. Although puzzled by this new information, I immediately asked if it is impossible that the damage was done when my wheel came off on the highway. I was told no that this is due to the normal wear and tear and also because of my high mileage. The quote given for the repair was very high, even at the discounted price given by **.I asked to speak to ** manager, ** who was very hostile and inconsiderate from the beginning of our discussion. In no uncertain words, ** informed me that he was not present when the incident occurred in 1/2012 and that our near death experience was irrelevant to him. I reminded Mark that my husband, my daughter and I could have died when my husband lost control of the vehicle due to the negligence of his mechanic, who failed to tighten the nuts of the wheel. He showed total disregard and told me that if I dont want to pay the money to have the service done, I should pick up my vehicle. I was disgusted by his behavior but I told him I would call back once a decision was made.Approximately 30 minutes later, I reluctantly called ** back to inform him that since my vehicle is a necessity, the service work should be done but I will be filing a formal complaint. He informed me that this is really not worth it and he does not need the money that bad. He also told me that I should pick up my vehicle if I was not comfortable with the work that is being done. I told him that the purpose of my call is to have the work done and he cannot refuse to provide service to my vehicle. Since ** behavior was upsetting, I asked to speak to his supervisor but he informed me that ** would not be back until Monday. He then hung up the phone. This lack of consideration, disregard and poor customer service and relations is totally unacceptable and prompted my decision to file this complaint.

We knew pretty much what we were getting by the prior research we did. Good looking vehicle but very serviceable. Load with features without having to pay a lot more to upgrade to those features. The standard package was enough for us. There were choices within the choices so it was easy to get what we wanted. Found there were things to choose from that we didnt know existed. They were able to please both my wife and myself. We are a family of three; so room is never an issue. We would be comfortable with more passengers in the car. Plenty of space in the front and back. Storage is plenty as well.

I bought brand new Acura MDX in 2007. Since I bought I have had issues related to either Accelerator noise, Air conditioning leakage, or low brakes and cracks and scratches in seat leather. I have been taking my MDX to fix these issues at Bloomington Acura dealership where I bought it. I am very much disappointed with Acura manufacturer as these issues have arisen at baby miles. I am also very upset and disappointed with Bloomington Acura Service Dept. as far as finding the source and fixing issues at the first place. I always have to bring my Acura MDX twice or three times before they are able to diagnose the exact symptoms. In the past, I had to take my Acura MDX three times to the service dept to figure out the source of Air-conditioning leakage.Currently, I am having issues with low brakes. Few months ago, the brake pedal is almost to floor before I am able to stop the car, I took my Acura MDX to Bloomington Acura service dept. I was told initially that they will try to find any brake fluid leakage, if not then they will have to change the Master Cylinder part to fix the issue. I agreed, eventually they had to change Master Cylinder but when I drove the car I still didnt see much difference because the brake pedal was still almost to the floor when pressing the brake pedal. So, I took my Acura MDX again to the service dept and they said everything is fine and up to the coding standards. There is nothing else is remaining to be done by them. They suggested to drive the MDX for couple more months and see if it comes back. Within three weeks the issue came back and again the brake pedal is almost to the floor. I have taken an appointment with the service dept again and will find out if they come up with some different stories. I am really disappointed first of all with the quality of Acura MDX because I have not driven my car much and it has only around 43K miles and yet I have brake issues. Also, what drives me crazy is that the service dept cant fix the issue although they are so called Acura Specialist which they charge tons of money. I wish they have experienced and certified people to fix cars in the first visit.

Car runs rough and shutters at 1200 RPM. Acura says maybe Acura cylinder management system but not sure.

2008 Acura MDX rear cupholder - We had an issue with the rear cup holder not opening properly. It was getting stuck. We dealt with it for several months. Finally, I decided to bring it in. They said, It looks like liquid was spilled on it, and could not be fixed, needed to be replaced. I paid for replacement parts and labor. Within a few months, it was doing the same thing. I questioned if my original one was defective and, in fact, not my fault at all. I asked if they could please fix and have the part ready so I would not have to make the trip out there again since it takes at least 2 hours for oil change. When I got there, they said, It looks like someone spilled liquid in it; we will order another one. It will be a day or two. I was frustrated because NO ONE spilled on the new one. Now I had to come back again when I specifically asked so we could avoid this.Then I find online an Acura Service Bulletin stating there are issues with this. Several people have the same problem and bring it in to have it fixed under warranty. Now I am really frustrated. When I confronted the service rep, Charlotte, she said, Well, that could be a new bulletin. No, it is 5 years old. Why did I have to find this on my own? Why did they just keep telling me, You spilled liquid? I expressed my aggravation and stated that I wanted my money back for the first one that I should not have had to pay for. She told me to call Acura. I said, Im in Acura dealership; who do I call? She said, Call California. Seriously! Then the service manager came out and said, I am not replacing this one as it is sticky, as he proceeds to show me the outside of the housing unit, which clearly has no effect on the internal mechanism. Then he began to ask me to read the bulletin.After 2 new cars from there and 8 years of loyal service to them? I spent thousands on new tires, service appointments, new parts, etc. And I am left with, Call California. I am very disappointed and I will no longer service my car there. I will no longer consider Acura for any future purchases.

2014 acura mdx - Unusual engine noise when idling. It started in March of 2015. Took it to dealership. Was informed that it common noise to mdxs. However, when I bought this mdxs new there was not this unusual noise present. So acura has no fix for this problem. Others have reported similar noise. I believe that a class action lawsuit against acura will have to be taken for them to fix this problem.

I cannot believe I paid almost $50k for an RLX, a luxury car, apparently designed by an idiot. I dont like anything about the car except perhaps the acceleration. The navigation, graphics, handling, convenient features, cup holder, radio controls, speech recognition, etc...unbelievably poor and stupid design. The safety electronics feature beeps AFTER the danger is either cleared or encountered. Slowest microprocessor that money could buy on a luxury car. Worse car of the year for the money. Acura, shame on you. You have ruined the Acura brand.

My wife and I purchased a pre-owned 2017 Acura MDX from a local Honda dealership which was acquired from a Colorado Acura dealership via a regional car auction. The vehicle had only 650 original miles on the odometer and was spotless as well as mechanically in excellent condition. The car now has 3500 miles and the entire family is very impressed with the quality and comfort. Very pleased!

I bought new Acura RDX 2015 at the dealership. Acceleration is slow, breaks a bit noisy. Most importantly repeated problems with alternator and battery causing catastrophic failure on the road. Till owning Acura I never had a problem with alternator. In Acura its a persistent issue. To top it off the dealership next to me Piazza West Chester is probably the worst customer service and competence of any dealership Ive had experience with and zero desire to improve anything. That alone would deter me to buy another Acura. I wont be an owner of another Acura. Cant wait to get rid of this one.

My experience have left me feeling angry as a consumer. On many sides I have experienced disappointment. I did a trade in 10/12/17. Completed paperwork twice. Finance company originally Wells Fargo, never have I been late with my car note. As of todays date 12/26/17 I dont have resolve with the pay off, nor payment book. I was told that Acura finance company would contact me but to no avail. Early pm today I spoke to manager who said will call back after he get paperwork in his hands. Its 10:11pm. Still waiting. Ive tried to be patient. Tomorrow I will have to spend the day talking back and forth with Wells Fargo. PLEASE ADVISE.

Got the car in July 4. To start it is a beautiful car but first day of having the car had to call because the rear cargo door every time it opened sound like a whale and the cooling on the seat was making noise. When I came back they tell me they have to leave the car because they need to order parts and the head liner has to come down in order to change the hinge. I talk to someone about getting a new car that was less than a week and they were like, You put miles on it, in which I replied, Of course I have to use it to go to work, otherwise I can’t pay the car, but they refused. Resolution on that was replacing the hinge and the seat. It was a plastic that was never removed and was making the noise. Now around September I start hearing noise from the brakes and took the car on October for oil change and ask them about it and they said there was a service bulletin to replaced the rotors because it is a known issue. Got rotors replaced and they still make noise. Call them about it and they tell me I have to deal with it until they come up with a fix because the service bulletin did not fix that issue and they are working on it. Now today is December 5 and the screen does not turn on then I try again and again and it finally came on but is stuck on the Acura disclaimer turn on and off the car and the screen now remains turn on on the disclaimer screen killing my battery. Called SPRINGFIELD ACURA again about it and they tell me again that they know about the issue and to disconnect the battery terminals for 15 minutes. First off I don’t have personal tools to do that. Second I am in warranty. If I touch it they will blame it on me. Apparently the engineers they have are not doing a good quality check on their work and for a luxury top brand of Honda like Acura very terrible service.

I purchased my 2006 Acura TL on 7/13/12. When I purchased my vehicle, I was told some issues were fixed with it regarding brakes and computer. I was told everything was fixed. I was also told by Rich that the salesperson would show me how to use my navigation and pair my phone to my car via bluetooth. As far as the bluetooth issue, the salesperson tried to help me pair it to the car. But the bluetooth asked for a code that the original owner setup and no one knew it. They said they would try to contact the original owner. I have been waiting since I purchased the vehicle. Today, I spoke to Rich in person about my issue (who has not returned any of my phone calls) who is the sales manager and he told me in a rude way, I am not fixing it. I spent over $2,000 in that car to get the lights off and that is your problem, not mine. And he said this after I told him the vehicle was advertised that it has bluetooth and I wanted it fixed. I told him I was going to make a complaint and he said that isnt going to do anything. As far as the check engine light issue, that car has been to Acura three times within the past three weeks. The last time, I dropped it off which was the 3rd time on approximately around 6/28/12 to fix the engine light issue and to do an alignment. I was then told the light has something to do with the computer and the brakes which I was promised was fixed before I bought the car. They gave me a loaner and I was told it should only take about 2 or 3 days. Then, I was promised that car would be done on 7/5/12 and it still wasnt. And when I picked it up today on 7/9/12, I have different lights on and my VSA (Vehicle Stability Assist) lights are on and are not working. The salesperson apologized and said he would get with the service manager Carl who I spoke to multiple times and made promise when my car would be finished and was not. Right now, I am very disappointed on how a luxury dealer treats their customers and not take ownership of their issues. I want my car fixed without waiting a week and my bluetooth unlocked.

Acura offers vehicles for whatever your reason and needs. They offer the TL models, TSX, ILX, sedan. SUVs include the RDX and MDX. Sedan models seat up to 5 people. SUV models can seat up to 8 people and plenty of room for cargo and can be adjusted for smaller families as well. Their cars are very sporty and luxurious. Clean lines and sharp features are often found in these brands. Comes in colors white, black, and grey. Features include navigation in the touring models, CD player, remote alarm, seat warmers, blue led lights, window defogger. Upgrade stereo to DVD player or in dash system. Personalize every drivers seating preference like the navigation system and music settings and volumes. Overall great customer service and luxury models always come fully loaded. Warranty is awesome and great efficiency in gas mileage. Value of car is worth it in the long run.

The Acura RSX model was definitely a nice vehicle for me. It got me to where I needed to go. And was a nice, fast, smooth ride, but not great in cold weather at all. I loved how it had cruise control for smooth, reliable, fun ride. The stereo was nice. Almost sounded like I had a system in it but it was generally just stock. All and all the heating was nice. You could change it for passenger and back seating. There was enough space as I didnt really have anyone riding passenger. However, not enough leg room for anyone over 57 in height. So I am only satisfied, not super happy about that. Nevertheless, it is sleek... Ultimately got so many compliments while driving it by random people in public places. Was quite impressed by how many people said I looked hot in it.

My dashboard started cracking around the passenger side airbag. My car is garage-kept most of the time, even at work! Its obvious that this a manufacturer defect and should be replaced! In one day, I saw 4 TLs with cracked dashboards! I dont think I will buy another Acura.

Absolutely terrible experience at Mission Viejo Acura. I was told that I can do all the paperwork for a lease online/remotely and only after they ran my credit did they tell me and my co-signer (who lives 400 miles away) that we would have to come into the dealership to sign the paperwork and take delivery. This during a pandemic where every dealership delivers cars to peoples homes. I dont understand the ridiculousness of this experience. How is this okay???

The Cars for Credit lot is a great place to go for any type of consumer. They are very easy to deal with even without much of a down payment. The design of teh car is much more stylish than past years but maintains the durability and functionality. A great brand for anyone interested in a quality automobile. You can get a lot of additional great features for customized personalization. They do everything possible to maintain quality. There is plenty of leg and head room for all the passengers to ride comfortably. A great overall ride.

When we purchased the 2011 Acura RDX Turbo, I asked my salesman what was the actual gas mileage for this car. The sticker said 19/26 but he said 16/22. This car is driven very conservatively and we are averaging only 13.5 to 14 per gallon. My question is what can be done about this and why would Acura produce a car that only gets this kind of mileage when all other car makers are engineering their cars for economy driving, not a gas hog? The car is a decent automobile except for my complaint. I just might sell this car and go to another brand.

Similar to the other post on the Naperville dealership, Ive been a long time Honda/Acura owner with an 89 Prelude, 96 Prelude, 02 TL, 03 Pilot and 08 TL. This latest TL has been by far the worst. Right at the start, the passenger side A/C was not working and that is basically the only thing that was covered by warranty. The rear breaks wore out after 20k miles and when I took it in, I was told that it is a wearable item and they would charge me just to look at it. I have never had front brakes wear out after that short of a time period, much less, rear brakes. I have very little city driving. Find out why the back brakes are apparently locking up? No way, my problem. The latest problem deals with water leaking into the car. I took it into the dealership where they took a quick look and said I needed to schedule an appointment so they can spend more time on it. I scheduled the appointment and took it in. They spent half a day and could not find the problem. I just now took it in again to show them the problem as it was happening. They took a quick look and said they would have to run a diagnostic and charge me for it. Ridiculous. To show that it is not just the dealership, I called Acura (client relations, I believe) and their only comment was too bad, your fault for not spending your time going to other dealers, etc. because it is now out of warranty by a month (everyone delayed long enough I guess). After going round and round, I gave up and told her that this is ridiculous that Acura does not stand by their vehicles and this is the last Acura/Honda I will buy. Her only comment was that that is certainly my choice and I am welcome to do that. So anyone considering an Acura (owned by Honda), there you go. Buy their car and you are on your own.

I am writing this review to improve this service. It appears that only the people who have had trouble with their Acura vehicles have left reviews. Think of how many people own an Acura. Hello people. This is only a handful of owners. I am sure there are just as many complaint with any other manufacturer. Here is a better idea. Lease your vehicle before you buy it. If you dont like it, and you bought the malfunction/replacement protection plan, you arent out anything. It sounds like most of these people are just ignorant, and like to cry about something they were too cheap to buy. You people bought a luxury vehicle. Buy the protection plan. It isnt that expensive. If you bought the vehicle, buy the protection for it. You obviously have the money. I just got my first Acura, and I feel you are just trying to scare potential buyers, because you had problems. I love my car. It is the best car I have ever owned. Its comfortable, stylish, has plenty of space, a V-tech engine, heated seats, GPS navigation, all leather interior, power everything, moon roof, and it handles like a dream. On top of all of that, I have their cheapest vehicle, an ILX. I have only had it for two weeks, so my opinion might change, but as of right now, you people sound like spoiled adults who have always got what they desired. Why did you buy it? I tell you why. You heard they make luxurious vehicles that run forever. Why have you heard that? Because they are made by the same people who make Honda, and everyone knows Honda makes great cars. If you want to whine, buy something else. You wont hurt their business. Buy a cheaply made Mitsubishi or Hyundai. Quit trying to ruin peoples driving experience, because yours was.

Love my Acura RDX. Acura has great customer service and I have not had any issues with it since I bought it. Its reliable and stylish with features I love. I will definitely be buying another Acura when I decide to buy another vehicle. I love the backup camera. The technology package is amazing. I like having a built in gps. I like the driver one and driver two settings so the car is always set for my favorites when it recognizes my key. The gas mileage could be a little better though.

Super dependable car and have never let me down. The gas mileage is super good for long rides... love all of the different styles and brands this car have to offers. And very spacious. I would recommend this car if you have a large family of at least 5. Lots of storage and very comfortable seat to ride with joy and peace. The passenger cap of mines is up to six people to sit. And another great thing that I like about it is that there still leg room to move around. The car that I have is more like a crossover and thats the great thing that I like about it the most. Also it came fully loaded, with seat warmers and a 6 disc DVD players.

I purchased a 2019 Acura RDX. EPA standards, it should receive 22 city/27 highway. I have curtailed my driving to TRY and get anything higher than 22 and am not able to achieve it. My commute is 30% city and 70% free traveling highway, so I should easily be able to consistently achieve 22. Currently, sitting at 20. I have read a ton of reviews and anyone that pays attention is complaining about the same misrepresentation of the MPG. Also, the Android Auto was a part of my sales pitch in November 2018. Its mid-January 2019 and its still not released.

Acura RDX has been a very dependable vehicle until recently. We started having a water leak come from behind the windshield. It took a week for the Acura dealer to figure out where the leak was coming from. Also, when I drive over any bumps, it has always made a rattling noise and its annoying! I wish that I purchased a Toyota RAV4 instead. Even so, I like the way the vehicle handles on the road and the comfort of the seats. It also has plenty of storage. I felt this vehicle was a good value as well.

Acura RL is very reliable and comfortable. Great performance and great car for a long trip. Have 155k miles on it with no serious problems. The SH-AWD with torque vectoring make it ultra stable on snowy roads.

I love everything about my Acura - from all of the safety features to the the storage to the comfort. The speakers are top of the line and the stereo sounds wonderful. You can upgrade OnStar and Sirius radio which is awesome. I love the color, the seats are very comfortable and the trunk has a wonderful space. Seat warmers and camera options can also be upgraded which is really cool as well. Not only do you have the standard 4 seats but you have to appreciate the middle seating being very spacious. Your guests have lots of leg space. Youll love this car.

My first warranty ran out. I am so barraged with phone calls about extending it I chose not to pursue another one. The calls are a constant irritation. Besides, after 100,000 miles with no problems I’ve already gotten my money’s worth.

I got RDX 2018 model. I mainly tells what this lacks compare to other non-suv models. I expected decent options when I say word Acura or luxurious model. Rear passenger leg room is so small, my old Toyota Camry got much larger leg space. Acura provided two 12 v chargers. Guess what, they are cigarette lighting chargers. If any passenger want to charge their phone, they need to buy compatible charger. What a life! No power windows for passengers. No telescopic steering wheel, means no adjustments. Now, good things about this one, smooth transmission ride, power steering control, vehicle stability, and its sleek look and design suggestion, compare option from similar vehicle class and buy!

All their cars are nice, reliable power options, great inside and out, last a long time and they have family cars and sport cars depending on your needs. These cars always have looked good and seems to get better with time. The features have got better over time, better radios, better interior design and power everything. At the dealership you can customize your car with tinted windows rims, also custom colors you can change out the interior colors and you can add TVs. Depending on the model of the vehicle you purchased you can sit anywhere from a two-seater to a full-size family vehicle just depends on the preference of your family.

My wife and I bought a Certified Pre-Owned Acura from Acura of Ocean. We should have bought a Certified Piece of ** thats what we got. We have the same issue that so many other Acura Users have with the mysteriously battery. It’s amazing the common thread and no laws have been broken or a recall issued. What does this need to be insured and licensed like mortgages through the government? Is that the only way to keep organizations honest? Acura you have a common theme here you pushing luxury pieces of junk. Dont buy Acura. You want a luxury car? Buy a Mercedes. Buy Toyota. You will enjoy more luxury.

There were many body styles, years and color selections. I preferred a more modern style. Deciding between a smaller sized car or a bigger heavy duty one was the hardest thing. They have some that are cramped feeling but then they have spacious ones, from two to six passengers depending on the model you choose. There were different features available for different models. They had a trade in options, and great payment options. And a lot of customizing options.

Not many different models, but there are great colors and have different engine sizes. The car itself was great looking and I loved the easy going body. It didnt look like some weird spaceship like other cars look. The car had a nice sleek looking dash and is easy to clean too. My immediate space, and front seat passenger space was nice and did not feel confined. However the backseat was small and not very comfortable. Also, whenever I had issues with my car, the parts were very expensive and that was the downside for myself.

Hoping someone might have some insight on this... I bought a TLX October 2015 and babied it. A few weeks ago my husband asked me what I hit, because he noticed spidering of the paint to the front bumper. I know that I didnt hit anything, but I figured sure, theres a chance someone hit my car. But the more I looked at it, it appears that theres a bubble in the paint, and then the spidering is stemming from that. The bizarre part is that the clear coat is flawless; not an imperfection or scratch. Wouldnt one think if something hit it enough to cause a bubble and spidering, then the clear coat (which took the impact) would be affected? I took it to the Bedford Acura where I purchased it. The mechanic looked at it and said it was probably from impact, its $275 to repaint that half of the bumper. The manager then looked at it and said I agree with you (myself), thats odd, if there was impact there should be damage to the clear coat. He took a picture and sent it to the regional sales rep and today I received a phone call back that they believe its from stress impact and its not covered in warranty. I know Im not paint or car specialist, but Im truly having a hard time accepting this, so hoped others might have insight... but Im very unhappy with the mixed opinions Ive had, and the instant rejection by the company. I will certainly be pursuing this further!Not sure if this factors in (I mentioned it at my most recent visit but they said it was totally unrelated), but December 2016 I came out to my car and noticed a silver plastic accent piece on that same side had just popped out from the bumper; the clips holding it in place were broken. Again, there was no surrounding damage, and no damage to the piece itself other than the inner clips having broken off. I took it in and they replaced that piece. Im now starting to wonder if theres something wrong with the whole bumper itself and thats whats causing all of these non-impact problems! And Im rather address it before it is out of warranty. Ugh.

I drive an Acura MDX 2016, great car, and we are a family of Acura obsession. I met with an accident the first week of August 2021 and today it is December 9th, 2021. My car is at the body shop to date since Acura failed to supply the parts for repair (every time the date gets pushed for another month). I have called Acura customer support asking to speak to a supervisor for the past four months. Every time, I was told they were too busy or unavailable (are they unavailable or cowardly behavior by refusing the answer escalated concerns?). Requested for a follow-up phone call NOT an email. However, all I received was scripted generic mail for every call I made. Finally, today spoke to the supervisor, explained all the detail and all I hear is sorry. Now, I have paid over $9000 on rental. The only solution I have received is sorry from Acura. I would refer to Acuras supervisor’s customer service as a meaning of worst customer experience in the dictionary.

I test drove the Sedan RLX and TLX which both have four doors, the Coupe ILX, two doors, the SUV MDX and the RDX. All of the vehicles were a very smooth drive and gas efficient. The ILX which is the compact sport car was a little small and the RLX was larger, but the TLX is the largest sedan and had quite a bit of room to maneuver in. The RDX SUV had more room than the MDX SUV, but all comparable to their competitors. You can upgrade seats, the navigation system and display. You can also upgrade the wheels with packages that are premium and a-spec. The ELS sound system is also an upgrade too.

Very luxurious ride without the highest costs. Has all the “bells and whistles“ you’d like in a luxury vehicle. Only downside is the cost to upgrade to a tech package that includes built in navigation pkg as opposed to CarPlay where you have to have a good cellphone service.

I have several complaints about Acura and to be more specific, both Acura of Bay Shore and Acura Company. I leased a RDX in 2015. They deceived me in every possible way. Before I went to Acura I had a lease through Nissan and I had 5 months left on that lease. Allison, the sales rep, repeatedly told me that they would pay the 5 months I had on my previous lease as part of the deal. Needless to say, they added the amount of those 5 months to the new lease. The day I sign the contract I was in a hurry and I did not want to go through the whole process and I took responsibility and I am paying for what they told me they would do.One of the selling points was, or is, that Every time you bring your vehicle for service we will wash it for you. Well give you a free car wash every time. When I brought the truck for the first service, I dropped it in the morning around 8am. I did not hear from them until I called around 3:00pm. They said it would be ready in 45 min. When I received the truck it had noticeably some drops of water and all the dirt that it came with when I drop it. So I called the service person. When I showed to him the quality of the job done, he offered to take it back to wash it. Once again, they did not deliver on their promise and deceive me again.And the most recent complaint, which is no fault of Acura of Bay Shore but Acura as a Company, is that due to the recall on the Takata airbag used on my Acura RDX, I have been trying to reach Acura to work with me. My RDX has been parked for a month now and will be until the dealership receives the parts to replace which could be 3 month or a year, according to service manager. In the meantime, they provided me with a rental, a Kia Sedona. I have tried to get a different car, something comparable to what I am paying for. It hurts to pay $475.00 a month and drive a $200.00 dollar a month truck. After one month the car rental place contracted by Acura claims that, they dont have any SUVs available. I have called the Acura Relations Department to negotiate my monthly payments, to lower or stop for the time I am not using the car. They told me they cannot do anything for me and I am to fulfill the contract by paying my monthly lease of $475.00 for something I cant use. I have not been late with any payments since I entered into this contract with Acura. I have fulfill my obligation but ACURA HAS FAIL TO PROVIDE ME WITH A SAFE CAR. I dont expect to resolve this issues in my favor at this point. I just hope that whoever is reading this THINKS TWICE before dealing with Acura Company.

Overall love the Acura TSX. V6 is great. Mechanically any issues have been minor, mostly electrical. But the finish isnt holding up as well as I would hope or expect from Acura. Had peeling paint issues with a prior Honda product as well (Accord).

There are a number of models to choose from and they range from the lower, cheaper models to the more expensive models with all the bells and whistles. It is a relatively higher end brand – not going to be on the lower price of cars but there are other brands that are much more expensive. There were a lot of personalization options available but of course they are all pricey but you get what you pay for. Overall I was pretty happy. It is fairly roomy and a little bit bigger than other cars. I am satisfied with passenger capacity.

Just leased a 2019 Acura MDX Sport hybrid Technology. I am in love with it. The Active Damper suspension works amazing. Had a 2018 RDX Advance and the ride was not smooth at all. This MDX Hybrid just rides wonderful. I am getting 26MPG regularly, and I am not a light footed driver. While the infotainment is outdated - it sounds like it works better than the new system in the RDX. There needs to be LESS road noise Acura, and the interior dash and other surfaces need to be more luxurious, but overall this SUV is GREAT.

My husband bought a 2016 MDX from Acura Ramsey in Ramsey, NJ on June 27, 2015. One week after that he started having problems with the car. On Saturday we were out to dinner the car started giving weird noises and it said transmission problems. On Monday I tried to take the car to the dealer but all of a sudden the car stopped on RT 17. We had to tow the car to the dealer. When I was at the service I asked them what would happen with the car and they told me to talk to the sales manager Chuck **. When I went to his office he did not even told me to come in and I had to talk to him standing by the door. Actually first response I got from him was There is nothing to talk about. Go to the service and wait for your car. I asked him nicely what the procedure because it was a major problem with transmission. He again told to get out of his office and go to the service department and wait for the car. I did not understand why he was so mean and refused to talk to me and I asked him but he got worse. He kept saying Obviously you do not understand me again and again. I reminded him that I may not be a native speaker but I perfectly understand English and I am a US Citizen and I have the right to know what the procedure but he again treated me like an immigrant who did not understand anything. Unfortunately he was getting worse every time I opened my mouth. I did not understand why he was so rude and mean and why he was discriminating me saying that I did not understand him. I also have an MDX that I have bought from the same dealer in 2011 and I have been going to the same service since then. I have never ever been insulted and discriminated like this before. Actually I have never been treated like this in my life before. Brand new car stopped on a highway. I was totally traumatized and shocked. I did not know what to do. Instead of saying sorry he kept insulted me. He never ever not even once said he was sorry. I was so upset that I was shivering and crying but he seriously did not care about what happened or how I felt because of a car that we paid $60,000. This has been one of the worst days and treatment in my life. I like my car but I think Acura has the worst customer service and they do not think about doing anything about it since my husband also complaint about him via email a week ago and nobody responded his emails. I hope they will do something to improve their customer service and they do not hire these kind of people who do not know how to treat customer who has already bought two SUVs from them.

Looking at all of the reviews that preceded the one I am writing, I think the problem is that Honda Corp. has allowed itself to become Americanized. The service culture of North America has increasingly taken over the company and it is behaving more like a GM, FORD or Chrysler. The pedantic, customer-oriented style of Japan has slowly been wrung out of Honda North America.My Acura 2008 MDX which I purchased as a certified model in late 2011 has been a basket of problems. Poor shocks (which they wont acknowledge), tire replacement after just 25,000 miles, a GPS system that needed to be replaced, battery that failed quite conveniently after its warranty expired, a power tailgate that didnt operate properly, a failure of a relay that affected the Air Conditioning are just a few of the problems. The ride on my MDX is very rough and I cant figure out why. Most have been taken cover under the warranty - but its a pain to keep going into the shop. I thought the whole idea buying a premium SUV was that as long as you did the regular maintenance, this type of thing wasnt supposed to happen. This is certainly the case with Mercedes E350 that I own and my previous Lexus RX 350 (which was a fantastic vehicle). The service culture at the dealerships is okay but it feels more like a Ford dealership than a Lexus or Mercedes dealership. The other day, their shuttle driver forgot that my son had been waiting for 45 minutes for a lift home and he ended up having to get home on his own. It was an innocent mistake but the problem was indicative of some structural problems. Again, this is okay for a middle value car but for a company that is holding itself out as a premium company, its not acceptable. Its unlikely Ill buy an Acura again. Ill go back to Lexus where frankly the product and after market service was just a league above. To put in airline terms, Acura feels like premium economy not business class. I dont know if anyone at Acura reads these reviews, but someone should start paying attention. There is a lot of competition out there. Finally, the weird thing is that whenever I send my car in for servicing, I get assailed for customer feedback. Yet when I sent an email on this, there was still no response. Hopefully, our reviews are taken seriously by someone who has some influence within Acura.

I have a 2016 RDX. Great car. Drives well. Nice features. But really awful tech that reminds me almost every day that Acura has not been able to fix the multiple IT problems in over a year. Bluetooth will not connect correctly. Car will attempt to make calls (to my phone) intermittently. Goes to mute when all screens and audio become non-functional... Overall, I would choose a different brand as IT is so integral to the function of a car now, and Acura has completely failed in my case.

The car vibrates at any speed. I have had it to the dealer three times due to the vibrations. All engine mounts were replaced as apparently the vibrations from the VCM (Variable Cylinder Management) are so excessive that hydraulic/electronic motor mounts had to be installed to mitigate the vibrations when the engine goes from 6 cylinders to 3. Even when the mounts were replaced there remains a distinct vibration in the steering wheel. Prior to the replacement passengers felt the vibration in their seat. Now its an annoying vibration in the steering wheel. One more time back to a dealer and if the ride doesnt improve, my only recourse seems to be the lemon law. If youre looking for a smooth driving sedan, stay far away from this thing.

I purchased an Acura Care certified extended warranty when I purchased my MDX from the Acura dealership. However, just before my warranty was set to expire, my car broke down due to a seized motor. I had the vehicle towed to Acuras service center, Pleasanton Automotive, because the vehicle was still under warranty. They dismantled the entire motor, called Acura Care who sent an inspector, and the inspector determined that Acura Care would not cover the repairs because the vehicle was damaged due to negligence. At this point, I would like to note that I have kept up with the preventive maintenance on the MDX - regular Mobil 1 synthetic oil changes and vehicle inspections done at Walmart, and regular tune-ups and inspections done at my ex-husbands automotive service shop. The Acura Care inspector said he determined that my car had been run without oil which caused the motor to become extremely overheated and seize. However, not once did my car show any indication of overheating, nor was it ever run without oil. When questioned, the Acura service advisor confirmed that the oil was full, there were no metal shavings found in the oil, and the vehicle did not have any leaks. The Acura representatives have verbally blamed Walmart for the damage, but they refuse to put the accusations in writing. Now, Acura is saying that I have to pay almost $9000 for a new motor and labor, but I still believe all costs should be covered under the extended warranty.

Acura RL is a reliable car, fully equipped, great horsepower, all the bells and whistles, low maintenance costs, luxuriously on the inside and beautiful on the outside.

My family has purchased almost 10 new Acura products in the last 14 years, all new. My mother bought 2013 Acura ILX for $28k. Only has 15k miles. Has had 3 batteries! Acura says car must be driven 20 mile a week or battery dies! Offered $12k trade!