Oh my God. From where I will start... Actually I bought 2004 318i car in 2014 and it was my biggest mistake I do in my life! Im from Jordan and I work in Oman... and I spend all my money to fix the car and still useless! I send the car to the dealer and they couldnt fix it and they suggest to replace all the gear box with no warranty for more than $5000!!! I complain to BMW headquarter and no use. I have all the mails and sms. I record for reference to show how customer care is bad and they will not consider you a customer unless you are rich.

2007 BMW 550i transmission - People, if you having a rough shifting on your BMW, dont take it back to the dealer or no it is not your software. I ran into this problem with my BMW, I try everything, but checking the transmission fluids. AS you know BMW dont have dipstick and the computer is not going to tell you if you need to add the transmission fluid. The transmission have a shifting lever that go inside the transmission, over time it will go bad and that cause the transmission fluid to leak people dont realize that. So change the sleeve to keep it from leaking and add new fluid and you good to go and that how I fixed my transmission problem.

I purchased a 2011 BMW 550i xDrive from International Autos Group. I must say I love the car and am very happy with the purchase. The issue I have is with BMWs failure to honor the contract that was signed. The contract states the CPO warranty with a deductible of Not Applicable, yet BMW is charging $50 for every service. It took weeks for BMW North America to render a decision, and I think they knew it was the wrong decision, but nevertheless they told me to pound salt. The rep was very rude during our last call. It is my understanding that International Autos Group in Milwaukee, Wisconsin ultimately denied the request to honor the contract. I caution against working with this dealership. Have had much better BMW dealership experiences elsewhere.

I have a 2003 BMW X5 purchased new from BMW Mississauga. As I live in Ontario, we do have some cold days. On several occasions during December and January, the two front doors were frozen and I could only enter the car through the passenger door on the drivers side. After driving the X5 into a warm garage, I was able to open the two front doors after some 45 minutes. I took the vehicle to BMW Mississauga to have the two door locks repaired and I was presented with a bill for $1,010.00. To be charged anything for a BMW defect is in itself somewhat unfair, however, to be charged over $1,000 is almost criminal.

I have been in contact with Tom ** BMW, Jacksonville, FL and there is a 280$ charge for the water test, plus the cost of repair, and I have to have my windshield replaced because the stripping is coming apart. I am appalled that I have had so many issues with this vehicle (2012 BMW 335i). When I purchased this car, my thinking was that I was receiving a premium vehicle; it is far from that. I could have saved a lot of money and purchased a Hyundai and still not have had this problems that I have had with this one. Thank you for taking time to read my complaint.

Two words to say about BMW, EXPENSIVE JUNK!! It was my dream car..... Unfortunately sorry to say its my nightmare now. If there is fair justice, Perrillo BMW in Chicago should be closed down by the authority for the scam that is between them and warranty companies scamming consumers to make fast buck. Every time took the car to them for service had to bring it back for something else. My car been to them over 30 times. Last time they kept for 7 months to fix the passing of state emission test. My car had less than 50.000 miles all that time. The body was damaged and rust spots all over it from their underground garage and lost my key. l can go on on with this. And contacted BMW North America, theyre even worse by misleading advertisement for the make of the ultimate pure JUNK. THEY NEED TO OWN UP TO THAT!!!!!

This is a 10 year old, 65,000 mile beauty. Dependable, great body, excellent running, fun to drive, small convertible with a functional back seat in a sporty car. Comfortable but still very sporty and fun to drive.

For the past 6 months I have been experiencing problems with my iPhone 5S and my bluetooth. It has been at the dealer (Budds BMW, Hamilton, Ontario, Canada) no less than 6 times to address this issue. The service manager has witnessed the problem and has escalated the problem to BMW Canada and furthered the issue to Germany. Finally, BMW claims to have duplicated the issue and tell me that it is only on certain models of the X5. In any case, the dealer has been reasonable in providing me with a courtesy car while my X5 has been in their shop even though it has been a huge inconvenience to me.Please note, at BMWs insistence I have replaced 2 iPhone 5s and invested all the time necessary to make these changes. I am in corporate sales and rely heavily on the use of my phone while driving. I have chosen apple for all of my products (MacBook, iPhone a number of chargers (6) also the convenience of the icloud)..... especially Siri that allows me to concentrate on driving while Siri reads and dictates my emails and text messages safely. BMW has told me that my only option is to switch to an Android platform phone. They have given this proposal as a take it or leave it. Android phones do not offer a fraction of the features that an iPhone does. I asked BMW Canada when they will have the bluetooth issue resolved. Their reply was that they were working on it with Apple but they did not know when. BMW claims that they cannot be responsible for keeping up with manufacturers software (assuming that is the case, please consider..... of the courtesy BMWs provided by them to me the dealer, I have not experienced one single issue with the bluetooth using the same phone.) In closing, I confess to enjoying my X5 very much; however, this bluetooth issue renders my vehicle unusable given the importance of my phone while driving. Here in Ontario, it is against the law to operate your vehicle without handsfree. I have spoken with both the dealer and BMW Canada that I am not unreasonable and would consider moving to a similar vehicle along with accepting there would be an additional cost involved that should be shared by all parties. I remain open to suggestions/options but BMW is only offering a take it or leave it regarding a change to an Android device. They are not willing to entertain anything else. Regarding the Android device...... I will leave it. My family and friends all drive premium vehicles and are watching the way BMW is dropping the ball. Switch your phone as your only option...... Are you kidding me?!!!!

I purchased a 2013 X5 last year and after putting 13k miles on the vehicle, I am told that it needs new tires. The dealer said that they should last 30k miles, but have worn uneven. Because I have purchased 7 ($500k worth) vehicles from BMW over the past 12 years, I thought that they would work with me in replacing the tires. They told me that it was my problem and that they are not doing anything about it. Well I am 35 and at this rate will be purchasing 15+ new vehicles over the next 35 years.... guess its time to give the Audi and Mercedes a try! I am sure that they value their loyal clients more.

I bought an 18 month old BMW 520d 2010 version on the basis of the fuel economy stats of 60+ mpg on the open road and 44 mpg in urban areas. I purchased the car from Vines Approved BMW dealer in Guildford, Surrey, UK. In practice, the car is only giving me 40 mpg on the open road and 25 in urban areas. I was given an as new warranty from the dealer and they have fully checked the car and they say that all the parts work fine, .etc but the practical answer is that they dont. A gap of 20mpg between advertised and actual performance is simply not close enough to be ignored.My legal question relates to the product description being completely misleading in their advertising and now they are hiding behind parts performance rather than the operating performance that they sell the car on. I have asked for them to either buy the car back or give me compensation based upon actual performance relative to that which is promised and they have rejected me. I would be most interested to know if others have had similar experience and whether I have legal grounds to pursue them.

Ill keep it short but my 5 series transmission failed on the same week the car registered 70k miles. Such a pity the BMW driving machine cant make it past 70k miles.

The financial employee did an excellent job going over all details. We only disagreed on one thing. I wanted to pay off quickly but she wanted me to carry it a while longer. I paid it off quickly. I have always had great service with this company.

I bought 2003 BMW X5 with 82,200 miles from a dealer in the U.S. in September 2011. That was my first time of owning a BMW. Actually, I was excited for buying such a prestigious car. Just after one month of owning the car, I have spent close to $2,000 in repairs related to the front suspension. A service advisor at the dealer, where I sent my car, told me that the engine had to be repaired because it was leaking and that would cost about $3,000. The steering wheel has to be repaired as well. I experienced jerking when the car was changing from the third gear just recently, and I took it to the same BMW dealer. They say that the transmission is bad and it has to be replaced. That will cost between $6,500 and $7,000. I cant just comprehend what is going on. I thought BMW was a durable and prestigious car but I am losing hope and confidence in the car. What can I do now? I am getting frustrated. Please help.

My 2009 BMW 328xi had trouble starting one day. I brought it to my mechanic and he said everything looked fine. My car had been serviced by BMW until I bought the car in December 2014. So in Feb 2015 when I was driving my car on the NYS thruway, it shut down!!! The car shut down!!! Fuel Pump warning came on. I was fortunate I was able to steer the car off to the shoulder and called AAA. They towed it to my mechanic less than two miles (how lucky) and my mechanic replaced the fuel pump, even though he said, it looks fine. August 2015 (less than 6 months later) I was traveling in the Bronx going through a light when AGAIN car shut off. I was able to coast to a gas station. Lucky again. FUEL pump warning again. I called my mechanic and he said it seems like something more serious.I called corporate and they suggest to get my car to the Spring Valley NY BMW dealer where they say first, the pump was not a BMW pump (it was, my mechanic actually bought the part from the dealer!!). Then dealer said it was on backwards.. PLEASE!!! They had my car a week and I asked if they diagnosed the problem. They said no but they replaced fuel pump AND fuel tank. 3 weeks later I am driving on Route 17 South Middle lane, 60 miles an hour, traffic all around, and YES fuel pump light and car shuts down!!! I swerved and was able to get the car to safety. LUCKY 3 times!!! BMW has a serious problem with fuel pump. Today the car is at the dealer. I logged a formal complaint, a Liability complaint with BMW 3 weeks ago and again this week. This is a serious matter. This car is a DEATH trap!!! Today I received a call from Corporate stating that they will Not pursue this matter in any form!! Can you believe this?? BMW needs to accept responsibility on this. I was told by a lawyer that if I was hurt or was killed I would have a case. I will not wait until there is a fatality. We need to do something now. Please anyone with fuel pump issues, please contact me. I am relentless and will have BMW accept their responsibility.

I just purchased a new 2015 BMW 328i xDrive from my local BMW dealership about 6 months before I received a transmission fault warning and the car had rolled while in park into oncoming traffic crashing into a guardrail. Luckily the car rolled so slowly, it only caused very minimal scratches to the front bumper and no one was hurt. I made a complaint to BMW North America and had the car inspected. When I first left at the dealership, BMW let me know it would be looked at by the in house mechanics as well as their corporate team, and that they would keep me updated on the inspection progression.This process took over a month and when I inquired about the car, the dealership informed me the final corporate inspection was done 2 weeks prior to my inquiry; and that they were told someone in their corporate division was supposed to notify me of the report. Since no one would tell me what the status of my car was, I called the corporate office where I was told the car was looked at, and the mechanics were unable to find any significant faults or factory defects. Since no factory defects were found, BMW took no responsibility to what happened to my car, told me it was safe to drive and that they would sent me a report of the inspection.BMW never sent me the promised report of the inspection and I didnt not want the car back as it felt very unsafe. Ive owned the car only 6 months and put less than 4,000 miles on the car before this terrifying incident occurred. BMW told me the car was valued now at only $27,000 of the original $60,000 and would suffer the difference to return it.Before this car, I owned a 2003 325xi, which had a manufacturer recall in the driver and passenger seat heating system causing the seats to overheat. The seat heaters burned holes in each seat through the leather, burning my thigh in the drivers seat. I notified BMW of this and they told me they would only fix the burned drivers seat, not the burned passengers seat because the car was out of warranty, and that I was lucky they would even fix that.I made the mistake of buying a BMW not once but twice now, thinking they had well manufactured cars and mediocre customer service. Now I am certain they have unsafe cars and terrible if any customer service. I feel very generous giving BMW 1 star but 0 isnt an option. If you are looking to purchase a new or used BMW, do yourself a favor and buy an Audi instead.

I have bought a CPO BMW 2011 328i back in April 2013 at McKenna BMW in Norwalk, California. Since day one the sales advisor was unable to do a check list with me, a bad start. I had to go back three times and ask the service advisors on how to work my vehicle. Then, not even a month later I went back for the bottom trim on the back windshield that was coming loose. McKenna repaired the trim and not even a week later it came out again. I took it back a second time, repair it again and here we go, not even a week later the trim is loose. Finally, they got it right the third time around. Now, the trim is fix. Let’s move on to the brake light inside the car that came loose. The car went back to the dealership for that repair. Two week later I found a loose plastic in the bottom part of the passenger seat, so here we go again to the dealership. They got it fixed. Not even a month later I noise started to come out from the front of the vehicle every time I exited my drive way. I took it to McKenna three times and finally the foreman ** was able to identify there was actually a noise from the suspension. McKenna kept the car for more than a weeks without any follow ups with me. I would have to call to know an update and every time I was told they were unable to duplicate the noise. I told the foreman specifically on how to duplicate the noise, and they kept saying we can’t hear it. I called BMW of North America and a Field Technician came down to the dealership and check the vehicle and I was advice unable to duplicate. Keep in mind all of these problems in less than five months with my car. All McKenna had to say is “We cannot do anything about getting you into another car. We are sorry you are having problems; there is nothing we can do for you.” I have been talking to ** Executive Consumer Care from BMW of North America and all he has to say is “Keep the car. If we can find the noise before your 50k the warranty will fix it. But if not you are liable for the cost of repairs.”

My car is a 2010 BMW 750. I had so far 3 engine faults in the space of less than 2 years. I take the car to the dealer. He fixes it under warranty. But every time, he doesnt provide me with replacement car immediately. Instead, I have to wait for up to a week sometimes provided, I dont have a second car. The second issue, which is more important; why are there repeated engine faults in my car when it’s still new? Is it a manufacture fault? This is serious! Id like you to look into this matter and consider replacing this car with a brand new one. This is your reputation on the line here! I bought an expensive car so that I can relax, not so that I spend a great portion of my time at the service department. This is simply unacceptable.

Ive always wanted a BMW. When I chose this car I was not looking to buy a car but I fell in love with the look of this car. Then I took it for a test drive and found that it was such a fun car to drive. I was hooked and it drove like a dream. Its very fast and handles very well. Its also beautiful and comfortable. I loved the color combination with the black exterior and gray interior. It has many airbags and its a very safe car to drive. I also love that it has a GPS in the dash. And I like that I can switch from comfort mode to fast with a touch of a button. I like the backup camera as it comes in very handy too. But I wish I had paid more attention to the back seat as it is very tight. Although, it is comfortable if youre very short. Other than that, I would recommend this car to family and friends. Will also only buy BMW from now on.

I have a 2009 BMW 3 series. I got a flat tire and was lucky to find a tire shop nearby. They did not have the tire for my car, so I called Roadside assistance to see how they could help me. They said I was entitled to a free tire and tire change, which was not true. So I agreed to have my car towed by a tow company, All About Automotive II on that Saturday night, until Monday morning when they would deliver it to Life Quality BMW Service Center. When I received my car back from the Life Quality BMW, the tire rims had been replaced on all four wheels with older, more damaged and dirtier rims, as if from a car that had been sitting in a dirty lot for years. I was outraged. I brought it to the attention of Life Quality, and their answer was that they could wash the car for me. These were not the original rims on the car. I foolishly believed that BMW would be working with a respectable tow company, even though when the company towed my car they did not take pictures of it, and one of the women who came to get the car was visibly a substance abuser. I was so foolish for trusting BMW. I put in a claim, and they denied it, without even trying to get evidence of my claim. I plan to continue fighting this case, but my advice to you is never to trust BMW roadside assistance.

There are so many issues reported for this vehicle (BMW 745), they have become essentially worthless, so my issue is not with any particular problem as most have been stated already. My issue is that when is BMW going to be held accountable for not doing their own issued TSBs when the vehicle was in for service and still under warranty. Okay so now I will state a particular problem (like we need another). COLD CLIMATE CONDITIONS TSB S.I. B11 01 07 October 2007. In a nutshell it states that in cold weather conditions, the crank case ventilation valve may freeze causing a leaking oil filler cap, leaking or broken valve covers to complete engine failure. What does BMW mean by extremely cold climate conditions, by reviewing forums etc. where the problems have been reported. This extreme cold area appears to be anywhere that it might snow! Being located in central Alberta, Canada is now apparently the equivalent to being in the arctic circle, then again so it would appear for locations as far south as Michigan. One must wonder where the BMW engineers developed the car, my guess Germany, but alas it would appear that Germany must have been unseasonably warm during the testing of this engine. How this is not a mandated recall is beyond my comprehension. But wait it gets even worse! So the valve gaskets start to leak in fall of 2013, I take it in for the repair and the work is performed, but leak persists, then it is discovered that the BMW dealer here in Edmonton supplied, standard valve cover gaskets, not the gaskets referred to in the TSB issued in 2007. Being Edmonton, why would they even supply any gaskets, that were not cold weather approved. Its just not an issue with the 7 series as it also exists in the 6 and 5 series. When it comes to the X5 AWD, where does BMW think their North American customer base is... California? I am the original owner and the car has all off 114,000 Kilometers on it. Does BMW make a good car... no, do they care... no, would I ever buy another ....no. Would I recommend anyone buy one... no. Hopefully this complaint will be read by people doing research prior to purchase and they can avoid the incredible frustration of being a BMW owner.

At the end of the 4th year, my front windshield rubber sealer started cracking and falling off - small cracks on the back window as well. I talked to my dealer and I was told, It is normal. Ive never had such normal experience with other vehicles - Ford, Nissan, Lexus and Benz. It is not covered under warranty. I was told it is not even a service provided at the dealership. Id be better off if I just call an auto glass shop. I strongly advise BMW to use better material for the sealer.

I admit that I loved my BMW as this was my dream car. Finally, we could afford to buy one. I went against my husbands advice to buy a Toyota/Lexus. I wanted a BMW, my dream car, because I thought the quality & engineering were superior.In December 2011, I went to get a checkup on my BMW 2008. There was a leakage when the engine light came on & BMW team in Pleasanton said they fixed the car and no issue was raised. The car was fine. Yeah! Just this month, in early May 2012 (5 months after), the engine service light came on briefly. I think it is because of the oil change needed, so I take it to the dealership. I thought the warranty was still valid, as the car has only 46000 miles on it (

I have purchased 3 consecutive BMWs. I love the brand. Ive had my most recent vehicle for 3 months, a 535i, and its a great car. I noticed that one of my door handle trim pieces was missing and the other was loose. I looked for damage and there wasnt any. I went to the dealer and they were very helpful and accommodating. They took pictures, took notice of there not being any damage, and they said they would contact BMW on my behalf. A few days later the dealer called me to let me know that BMW would not offer assistance. The resolution they suggested is that I purchase new door handles plus the cost of programming comfort access because the trim pieces are not sold separately. ($500+ Per Handle.)After, I have spoken to BMW independent of the dealer and they are asking for more pictures. I dont understand this since they already have them. I conclude that the trim pieces have fallen off due to a problem with the adhesive not performing to specs (The trim piece itself is made of plastic with tape strip on the inner side). I am very disappointed that as a loyal customer, I would be dismissed in this fashion. I just spent over $60k for this vehicle.

I had the X7 for 2 years (2019) and 42,000 miles. Going through a school zone my steering AND brakes went COMPLETELY out as kids were crossing. Luckily there was a bend in the road and I was going uphill. I went off the road (not by my doing). A non-event. BMW acknowledged there was a software issue. I sold the SUV immediately! DO NOT BUY THIS VEHICLE...I am a 61 year old man. You have been warned. Oh by the way, BMW did NOT stand behind the vehicle..Email [email protected] VP of BMW or Caitlin **, Executive Customer Relations and Services. Tel: **....National Service Director....They are both useless

I had a significant engine oil pan gasket leak requiring a costly repair with a 41/2 year old 2009 BMW 535 at 57,751 miles in December 2014. On this occasion BMW were very responsive and promptly reimbursed 90% of my costs. I have now had an identical but even more costly repair at an even lower mileage, 47,983 with a 2013 X5 with the same engine. On this occasion BMW have been leading me on a circle jerk routine for nearly a month. My question is therefore, is this a systemic problem with this engine or have I just been unlucky?

Saturday, August 16, 2014, while going to 2:00pm appointment, drive train error notification came on and 2012 BMW 535 with 6,000 mile shut down on Littleton Blvd. in middle of traffic. While I have AAA Premier, I wanted to give BMW roadside assistance the opportunity to serve a customer in stress. I pressed the overhead SOS button and was connected to a rep who told me tow truck would arrive in 70 minutes, 3:38. At 90 minutes, no tow truck. So I called again and was told tow truck company had blowout and was on its way and would arrive in 10 minutes. At 35 minutes, no tow truck. So I called again and was told BMW roadside assistance would contact the tow truck company to see where they are and would call me back. They never called back. My wife who had arrived earlier who has Parkinsons Disease waited with me. I called again and was told the tow truck would arrive at 4:48... It never came. At 5:00pm, I called BMW roadside assistance again and they said tow truck was delayed and would arrive in 1.5 hours. I called Ralph Schomp BMW in Highlands Ranch Colorado, our dealer and they dispatched 2 employees, 1 to wait until the tow truck company arrived and another to take me to the dealership and provide a loaner. While at the dealer, my wife who was kind enough to wait for the tow truck with the Ralph Schomp employee was a nervous wreck when told the tow truck company Alpine operating in Denver had another 2-hour wait until a tow truck would arrive. This would make it 5 hours later. Finally the dealership called BMW and told them to cancel Alpine and send another tow truck company. Finally, after 7pm another tow truck company arrived and pulled the BMW 535 off the street to a parking lot and said they would come back as they had two more vehicles to attend. BMW Roadside Assistance has proven to be a joke! I will never use them again nor will we ever buy or lease a BMW product. I am a 76-year-old, a retired academic with a heart condition and as a result of BMW Roadside Assistance incompetence, I had to spend over an hour at home resting after the exhausting ordeal to survive the incredible stress they caused. I recommend never to trust BMW Roadside Assistance and we will file an official complaint with the company. Ralph Schomp BMW however are a professional group of people who did everything to solve the major problem of a drive train malfunction shutting our BMW down... Courteous, working over the top to provide needed assistance... while putting their own employees at risk.

I bought my 2014 X1 with 3800km on it. So far 1) the front end had to be to be replaced, 2) airbag recall, 3) Idle stop stopped working, 4) smell of fuel lingers in the interior, 5) most of the vents are brittle and break, 6) hazard lights switch is broken, replaced and broke again three days later. 7) Rear hatch door unlatches when gremlins want in or out, 8) rear door latch passenger side won’t latch. A door I rarely used.9) Valve cover and gasket replaced with 89000km (55000 miles), 10) Hole in the valve cover, 11) rust coming through under the rear hatch door. Told by Georgian BMW, Service Manager, who never worked in a body shop I was told, nor his manager, This I was told was due to a alteration. Car has never been in an accident, no record of an accident is apparent. BMW Canada told me to get the dealership to take pictures of the rusted area, Georgian BMW refused. (I won’t step foot in that door ever again and make it a point to tell anyone of the troubles I have with both car and dealership.)12) Doors locked with car running, 13) side plastic plate at bottom of door pops off. Had to use $4.00 tube of silicon on a “fine piece of German Engineering”. 14) Front cowl is plastic and broke off while hitting a pothole in the cold... Did I say...plastic front cowl like in the same plastic in the toy cars my Grandchildren play within the bathtub...but obviously more resilient. 15) Intermittent wipers are stuck on one speed. Told by Georgian BMW this was due to an aftermarket windshield. Odd in the corner of the windshield it reads BMW and I had never replaced it from when I bought the car. Funny that whenever I go into a BMW Shop to repair my car, continuously try to sell me a new and improved model of crap.

I leased a 2 series as a third car - Just returned with 6k miles. Half way the car went dead - Ok, it happens. But it took 24h and 5 or 6 calls - Yes - For BMW roadside assistance to tow the car to the dealership (And then I had a few issues with the dealership, but minor so wont make this too long). I then proceeded to return it a couple weeks ago. They did an inspection a month before lease return (Just like my Range Rover went through, which showed a lot of charges, but then to my surprise US Bank did not charge any of them as I believe someone actually checked it and saw they were unwarranted - Kudos to them). Anyways, BMW are now charging me the same exact 2k from the Inspection even though I changed one tire at the dealership as requested (I deemed that to be right) AND the key that was Missing wasnt and was returned - They said the inspection was final, and it is upon me to show all receipts. Plus they are charging me for minor wheel scratches and other things I had never heard of before from Mercedes or Range Rover or anyone else Ive dealt with for that matter. BMW never, ever again.

I have a BMW 435i and just had to put it in the shop for drivetrain/engine malfunction for the 2nd time. This will, no doubt, be another $2k. BMWs are by far the most overrated, unreliable cars in the world. I am selling it as soon as it is fixed and getting a Toyota Tacoma. Cant wait to get a reliable car/brand.

I have a 2007 BMW 335 with 68,000. I took it to the dealer and came up with $3600 repairs. How can a reputable car manufacturer produce cars that have an oil leak and to repair it, you need to remove the casket of the engine for a car with such a low mileage? I am saying goodbye to BMWs. Their official dealer garage shop is clearly stating that their cars cannot compete with those of other manufacturers such as Lexus where one can go up to 100,000 miles without any major repair.

535xi 2008 problems even though it has been service by BMW - Had full tune up and within months, oil leak problems - 4500 to fix them. 8 months later turbos go out. Another 8 months trans not working. All this happened right after warranty. How can turbo and trans go out with less than 115,000 and I do not drive my car hard and have maintain all service. Very disappointed.

My 2000 BMW 323i wont go in reverse or first gear. I was told that this was common in these type of cars. Now I need a clutch.

I purchased this BMW 2011 740 li for my wife 9/14 with $55k miles from BMW Murrieta. We have barely had this car two years and has been in the shop 75 days with over $23k paid in repairs. Problems began immediately after we purchased the car. BMW Murrieta told me this car had a thorough 180 point inspection, rear brakes were gone in 300 miles. I took it back and complained, BMW Murrieta warrantied the rear brakes and rotors. 58k Miles - noise in front end, diagnosed as thrust rod bushings, those were replaced. 59K miles, seat motors go out, replaced those. 60k miles - noise in the rear - cv joints went out, replace those. 61k miles, power steering pump starts leaking and making noise, belt tensioner fails as well. Replaced both as well as the accessory belt. 62k miles, check engine light comes on, fuel tank supply line / pressure sensor fails, replaced those, 68k miles, check engine light comes on - turbo low pressure, replaced, gaskets, collars and vacuum lines. 70k miles check engine light comes on, turbo low pressure - turbo failed, replaced turbos and pressure converters. All good for a while. 89k miles, check engine light comes on - fuel injectors fail, replaced all fuel injectors. 92k miles check engine light comes on - transmission leaks all over driveway and slipping. Replaced inner mechatronics seal, fluid, pan and seal. 102k miles check engine light comes on, car overheating - water pump fails, replace water pumps, coolest and various gaskets, seals. 103k miles check engine light comes on - vacuum lines on turbo fail again, also replaced valve cover, gaskets and more sensors. 103.5k miles, transmission cooler leaking, replace cooler and lines. Anyone who doesnt believe me, I have all the service records I would be happy to post.During all this time, BMW Murrieta never recommends that a factory inspector come look at the car for all the issues, BMW America never reaches out to us for any customer service (not sure if they would know this car was in the shop so much unless the dealer would have told them). I call BMW America to see if they can help us at all with all the issues on the car. They open a case to inspect service records, all the money we have spent on repairs at the shop, all the down time, etc. This gets escalated to a gentleman named Kurt ** - Executive Customer Care (the title actually sounds like they care, THEY DONT!!) Two weeks later they call me and tell me the BMW does not meet their criteria for any kind of help. He tells me they wont buy it back, I tell him I dont want or expect them to buy it back. I tell him, Im just hoping you would take a look at the service records, all the money I have spent repairing this car (over half of what I paid for it), take into consideration all the stress, frustration, down time, rental cars, etc. and see if you can help me in any way keep this thing on the road and out of the dealers mechanic bay. Maybe some help with a trade or maybe some kind of help with an extended warranty, he tells me they cannot do anything, the service records and time in the shop do not meet any of their criteria for help.I will never ever buy another BMW in my life. This car has been the biggest joke amongst friends and family. They all warned me not to buy a BMW, especially a used one, even if its a CPO or not, doesnt matter if you buy it from the dealer or not. Once you take the car, youre on your own. BMW will not help you with any issues you have. This BMW is the most unreliable car I have ever owned period. Ill stick to my Chevys, Fords and Hondas.

2013 335xi CPO 3 bent rims sold to me by BMW of south shore Hingham Mass. First I must start by saying Im writing this review with the facts and non-bias against BMW South Shore Gallery. I have owned 4 BMWs within the last couple of yrs. I recently went to BMW of south shore to trade my SUV for a sedan. Upon my arrival I notice that they had a new facility quite spacious and clean. Not many sales folks on the floor... However after a few minutes I was approach by a young gentleman which was quite articulate. We struck up a deal on my trade for a CPO sedan. After signing and ready for pickup a few days later I notice the car was not cleaned to my expectation... So I told them about it and they asked me to bring it back... so I did.After a few weeks later I was driving going 93 north. During my acceleration I notice that there was heavy vibration when the speedometer was 70 mph... I did not think anything of it... I thought this was just maybe balancing needed. Within a 2-week span I decided to call and make appointment to take a look... After arriving at the service area... I was in quite shock because the first thing the service advisor said was you will need wheel and tire insurance... Im like wtf in my mind... Ok I humored him... Then he said hes going to put it on the lift and show me that its not uncommon that I have bent rims? But 3 rims... How the hell did he know that the rims was bent... After putting it on the lift... he called me to look. He stated that 3 of my rims was bent and needed to be fixed. Keep in my mind I barely had this car for less than an month prior to observing this problem.I told them that Im not responsible for this, as this car is fairly new and I just picked it up. I was appalled by the next comment... that its not uncommon to have 3 or 4 rims bent... Seriously. I said I was going to go directly to BMW and complain of this deceitful practices on CPOs... and especially the folks in the service area selling you unnecessary things... BMW puts a lot into their CPOs and South Shore is putting the money back in their pockets... Right now Im still waiting for a call from them to fix my 3 bent rims which they knowingly sold the car to me with. The average driver would not have notice this issue if they were driving at 55 mph... So beware...Always go over the car thoroughly with the sales person... and have them put it on the lift and have 4 tires rotating so you can see if the rims are bent. My wife brought her car there several times for service and each time it has always been a problem because they serviced the wrong thing... including taking off parts and not putting it on back correctly... Theres no accountability with the service advisor... and mechanics. If you do purchase a car please take to another BMW dealer and have them go over it and I bet you will find quite a few discrepancies...

I have owned my 1995 BMW 740i since I graduated High school and received it as a graduation gift. The car now has 145,000 miles on it and is still running. BUT along the way it has developed bad valves and valve guides, the transmission has started to shift hard sometimes and I believe it has developed a rod knock. Yes the car is exceptionally comfortable and all the electronics still work, and is very fun to drive for a 2.2 ton luxury sedan, but a $65,000 car should not have these kinds of issues at 145,000 miles. These cars are very complicated and do have problems as a result, but they should not be having MAJOR mechanical problems 3/4 of the way through their life. I also realize that if youre going to drop that kind of money on a car you should be able to afford the repairs, and luckily I can, but I shouldnt have to!! I just want a luxury car that isnt in the shop every week, my Mercedes was a COMPLETE piece of junk (and it was new) and my 3 year old Audis tanny went out at 56,000 miles. So its sad to say but honestly my BMW has been my most reliable, and thats not saying much.

Purchased a 2006 750li with 36k miles. Had it 8 months so far, in what I thought was good condition only to find out that its riddled with problems and manufacturer defects. First, key fob went dead, required car to be towed to the dealer losing a week of use and $1500. Two months later, the water pump went out and was informed that the vacuum pump was leaking oil. The control arm bushings were bad and the power brake was leaking as well. $9500 later everything was supposed to be fixed, a week into the repair the restraint system developed a fault. Reading online, it seems not only that BMW is aware of the problem but recalled the power brake issue and the restraint system issue, however, when calling BMW of Dallas, I was informed they could not cover the repairs. When I mentioned previous repairs they said these are normal wear items. Since when do all the control arm bushings, vacuum pump and water pump go out at 40k miles. I paid a lot of money for this car and expect BMW to honor their vehicles problems instead of pointing fingers and trying to put blame elsewhere. I am being quoted $2200 for a new seat belt module bringing my grand total repair bill to over $15000.00 for a car thats worth $30k. I understand normal wear and maintenance but the repairs in question should not be considered wear and tear at this stage or mileage in the vehicles run.

Charged for bumper on lease turn in even though marks were under the spec I was told. I was told I had too many bumper dings, even though I was told not to worry about them when I leased the car. I live in a city. Of course I will have bumper dings.

I have a 2007 BMW 328xi with 70000 miles. The car broke down on the highway few days ago. I found out that BMW from 2007 to 2011 started to have electrical problems. This makes the car shut down completely at any time.

I leased a brand new 5 series and it had a rodent nest and the rodents ate up all the wires. The power steering went after only having the car for 7 days. BMW headquarters does nothing for you. They claim the dealerships are individual owned and you have to deal with the service manager. Never ever again will I go back to BMW after this.

E46 BMW M3 - I am having nightmares with my M3, SMG gear box. The fault icon came on. I took the car to a BMW dealership. They kept it for 2 weeks, said the clutch was contaminated and that air was in the hydraulic system. It was fixed at a cost of 3800+. I collected the car, and it broke down the same evening, with the same complaint after driving about 20 miles. A call was placed to the dealership, who informed me that I would have to get it back to their garage on my own, as they do not do recovery. I had just spent 3800+ with this dealership. I got the car there and they said that they found air in the hydraulic system. It was bled, road tested and returned after 3 days. The M3 broke down again (and is presently at the dealership), after driving 3000 miles, with the same problem with the SMG box. The dealership is saying that its the same symptom, but different problem. They are now saying that its the hydraulic pump. I am now facing an additional bill of 2800. My questions are: 1. Whats the life span of an M3 hydraulic pump? 2. Is there an inherent fault with the BMW M3 SMG gear box? 3. Have others experience the same problems with BMW SMG boxes? 4. Is it true, that BMW only guarantee a life span of 12 yrs for the M3?5. How can I make a claim against BMW for selling a defect ultimate machine?

Both BMW of Dallas and Classic BMW of Plano have horrible service centers. Most recently, my service adviser, Richard ** insisted I missed my appointment day because the online appointment scheduler didnt catch the update I sent him, even though I was sent an email reminder for the day I showed up. ** left me a message on estimates but never answered or returned a call to confirm authorized work. I left a message with the service manager, who never called back either. I never saw him while paying the invoice and only while driving home and the left signal stop working did I realize they disassembled the tail light power supply.Last month, I made an appointment over the phone to have the door handle fixed at Classic BMW of Plano. When I arrived that afternoon for the arranged appointment where I described the issue, they said they wouldnt even look at it until the next day, if I leave it overnight. I left and called for the service manager. He/She never called me back. I talked with someone at the BMW USA toll free customer service center. They never followed up.Last year, I had a bad experience with BMW of Dallas and ** when I explained the passenger window was rattling, ** kept the vehicle the whole day and call me later to explain the rattling was music CDs in the door pocket. I took my husband back with me who demonstrated the rattling noise without the music CDs in the door pocket. We had to bring the vehicle back another day for repairs. Back in 2007, I wanted to purchase a vehicle from BMW of Dallas and they wouldnt let me test drive the vehicle. Because of this, I shop and purchase my vehicles from Autobahn BMW in Fort Worth.I love driving the ultimate machine. I have never complained about the expensive cost of maintenance even though reliability is awful for such a high priced vehicle. My biggest complaint is the service I receive at the Dallas area dealerships. And because service is so poor, it is time for me to admit to my friends and family BMW is a poor option and consider another make of vehicle.

For the past 10 months I have been unsuccessful in getting BMW North America to pay a rebate. If this was the first time I would accept this as just bad luck - however in ALL cases that I have applied for rebates the same BMW policy/process has been adopted to reject a rebate claim regardless if all documents have been submitted correctly. BMW should not offer rebates if the intent is not to pay the rebate or they make it so difficult that the average person just gives up as the rebate value does not warrant the effort.I have received excellent (amazing) service from Darian BMW for the past 7 years, however BMWs corporate policy regarding automatic rejection of rebates is an unethical business practice and is going to drive customers like myself to support competing manufacturer like Discovery who honor their programs and pay rebates promptly. I have applied for 3 rebates in the past 6 years from BMW, with only one rebate been paid after many months of continues arguments and re-submissions.Rebate 1: After months of following up I was informed that the first rebate was received by BMW but the voucher needed to be submitted by myself as the program had ended. BMW North America informed me that it is the customers responsibility to retain advertising documents as proof of rebate. As I did not retain a copy of the advertising documents, and was unable to get a copy from BMW the claim was rejected and not paid.Rebate 2: I submitted a rebate claim with advertising documents and BMW invoice. As with rebate 1 the application was in the system and been processed, however after 3 months of continues follow-up I was informed that the application was rejected as not all of the paperwork was received (even though BMW had confirmed previously that documents had been received and payment was been processed). In this case I had proof of submission and that all paperwork was provided.BMW apologized and said they would process, however 2 months later I followed up to query why I did not receive the rebate. BMW informed me that they are unable to process the rebate as they have no record of the rebate program. Having learnt from the first rebate I retained all documents. I resubmitted (3 times) the paperwork with a copy of the rebate advertising documents etc. BMW once again apologized and finally processed the rebate. Total process time over 8 months with numerous calls, emails and re-submissions.Rebate 3: Rebate 3 was submitted with Rebate 2 (same time) as the work was completed at the same time. BMW received all paperwork but in this case BMW North America forgot to process this rebate with rebate 2. BMW apologized and at first agreed to honor the rebate. After 9 months of continues follow-up BMW North America have informed me that they do not have the money to pay this rebate and that payment will need to be processed from BMW Germany? BMW North America acknowledge receipt of all the paperwork including the advertising documents. Today (02/07/2017) I receive a call from BMW North America notifying me that I am refusing to submit the paperwork and therefore BMW are unable to process the rebate???

I am in the process of suing BMW for a number of things. I have a lawyer. It is just taking longer than expected. I purchased a BMW 2007 750 November 2011 and before April, the engine gave out!! This is horrible and has been a nightmare!!

I had a leased 2008 328I. I lost a comfort key while walking the dog in the park. I traded that car in for a new leased 2011 328i. I confirmed with dealer BMW has 2008 vehicle. Now I am receiving phone calls stating I owe $287 for lost key to 08 vehicle.Talk about nickel and dime stuff, especially when Im in a newly leased BMW. Next time, I may go to Lexus, Audi or Mercedes. I dont appreciate the nickel and dime attitude going on in this country.

The X1 is like a slightly elevated station wagon. I am small so I like its size. I bought this car used (could never afford a new one) and it appeared to be in good shape... 2015 - only 60K. It had been well kept. It also had all the bells and whistles (paid for by the first owner): heated seats, heated steering wheel, xLine, GPS, backup camera... Pretty loaded AND new tires. I love it. Zippy enough... Good MPG 34 hwy 24 in town. I have owned a number of BMWs and this is a true BMW. Others I have owned have worn the title, BMW with more flash and style. However, this car is fine for me.

Ordered a custom built leased 328i Luxury Line. After a few months of ownership, I noticed that the wood trim on the right rear door had a crack in it. Although it was minor, it could be felt and didnt want BMW to charge me when I turn in my lease. Went to South Motors BMW to tell them about the problem. The first service guy was an idiot who said that I should have bring up the problem earlier and that it was too late. Upset with this, I emailed BMW of NA included VIN, name, photos, and description.Within a week, I got a call from my the person who sold me that car saying that he was so sorry and to bring in the car for another look. I went back and was met by my salesman and service manager. He took photos and ordered the new part which they installed a week later. Apart from the first idiot service guy. I want to thank both BMW of NA, my salesman and the service manager for resolving this problem in a quick and responsible matter. On my 4th BMW and very satisfied. Car has been flawless since.

I bought a brand new BMW 530i in 2004. Since I am an independent consultant in the software industry and often work at home, I dont drive that much so until yesterday, it has only about 80,000 miles on it. I was driving on a bridge in San Francisco Bay Area in a slow traffic yesterday, both transmission and engine burned down suddenly (with regular maintenance). The car has been giving me troubles from the first week after I bought it. Whenever I drove in slow traffic, the on board computer will show a warning to tell me Transmission Fault. I have to pull over to turn the engine off and turn it back on again; otherwise, I cant drive it.My BMW - I was told the three letters can be translated into Dont Touch Me into Chinese - finally dead yesterday. I paid $400 to tow it to a BMW (dont touch me!) dealership near where I live, and just got a call from them and told me the total cost to repair is more than $16,000. I am filling a form online to donate the BMW junk to a charity now. In my will, I will ask my son not to buy Dont touch me in his life, and ask him to tell his son not to do so neither.

Car started giving MAJOR and EXPENSIVE problems around 75k miles. My brother also had a BMW and he had a different model but same issues. These cars are absolute GARBAGE. They will break down and cost you an arm and leg. STAY AWAY!!!! Go with a Honda or Toyota.

I purchased a 2008 BMW 335i as a second owner. Then, I discovered after the purchase that the title was branded lemon--manufacturer buy-back. Carfax did not have the word lemon until two years later when the state of California required the word lemon be added. Regardless, the BMW was a buy-back at 4,000 miles because the fuel pump failed. Eight months later, the below recall was issued:VOLUNTARY RECALL: BMW High-Pressure Fuel Pump Voluntary Emissions Recall--models w/ N54.The upshot of this is that my car was branded a lemon due to manufacturing failure but none of the cars post recall were branded as such. BMW refuses to intervene on my behalf to the California DMV, to reserve the title branding; thus, leaving my car worth 25% less than comparable values for this particular model. While trying to trade it at a BMW dealership, they confirmed that it wasnt worth 60% of comparable values.Doesnt BMW USA have a responsibility to make this right? None of this would have been known by me had I not seen a Carfax with the updated lemon language and had I not tried to sell the car, now with 35K miles on it. Please help me. BMW has flatly said that there is no recourse for me.

I purchased an R1200 ST in March 2011. The bike was not serviced or registered in my name upon delivery, and came without the spare key. A week later, the clutch gave in. It was only three weeks later before the registration and an agreement to repair the bike were done. After the second wash, scratches appeared on the tank and covers. A long debate and threats ensued to have the bike repaired, with a promise that it would receive priority treatment. A month later, the bike was delivered without keys, service book and the same scratches. The keys were delivered two days later at 02:00 in the morning. Currently, Im trying to locate my service book from the dealer with no response. BMW SA refused to assist me with my original complaint, and now with the service book. The product may be good, but the after-sale service in South Africa is non-existent.

I have finally decided to share this with all so that everyone who owns a BMW i8 understands what can happen! The purpose of me sharing this with you is that The Ultimate Driving Machine did not turn out to be ultimate for us! This was a very traumatic experience for us. My daughter and I still have nightmares about it. Thank God my daughter and I got out of the car in time before it bursted into flames. Please note this car is not even a year old and less than 7000 miles! The worst part was I was scared and panicked as I could not open the wing door. This happened on September 2nd 2017!

When we spoke on December 9, 2011, about the poor experiences at the service department, I was hopeful that it would not repeat itself in the near future. Unfortunately, despite my best efforts, I must report to you of the poor service yet again experienced. Whether or not you or anyone else cares, I leave that up to your business decisions; however, from the consumers stand point, if asked about my experiences at Silver Spring BMW, I would have to inform then that purchasing the vehicle was great; however, the service department is the worse that I have seen in more than 34 years of driving. As anyone knows, any vehicle needs servicing over the life time, but think twice about purchasing a vehicle from Silver Spring BMW because the service department is just poor. People are polite and they have a smile on their faces but what is promised to the customer is not given to the customer.I will be happy to meet with you to inform you of my experience, but yet again, an appointment was set on December 9, 2011, for this day (December 20, 2011) at 7:30 am. And, despite several email reminders that my appointment was scheduled at 7:30am, and an assurance from Juan L/N/U that I could be taken at 7:30 am, and being the second vehicle waiting at the front doors to open, I had to wait because my advisor had another previously scheduled customer. I decided to leave in complete disgust with the overall operation and process. Whether or not you have a Good Ole Boy system in place, who knows. And of course, a business is welcomed to have a Good Ole Boy system in place; if that is your business model, thats your choice and customers should know.Nevertheless, when you believe that Silver Spring BMW is able to schedule an appointment at an appropriate time to have my windshield repairs, please advice. Of course, I am left to the mercy of Silver Spring BMW. Thanking you in advance for your time and attention to this matter. Have a Happy Holiday Season.

I recently purchased 2012 BMW 5 series. It was 51k miles on it and this car had a very good maintenance record. I was thinking thats a very good deal to get a low mileage, well maintained and reliable car. But as for now it appears to be the worst purchase I ever made in my life. I drove it for few month (now it has 57k miles) and got transmission fail for no reason, BMW service asking for $6500 for repairs. How it could happens on that ridiculous mileage? I drove many other brands and some of them was well over 100k miles on it, and were just changing oil. So Ill probably fix it and sell right away accepting loss, I totally lost my confidence in BMW, thats garbage. Dont want to wait until engine will fail in next few thousand miles. BMW Goodwill only works for valued customers who already spend fortune for them. My point is that BMW cars is a total junk! Only can drive it within the warranty period when they will have to take care of their junk. Thanks.

I purchased a used 2005 BMW 525i almost two years ago and it had 52,000 miles on it. Thank goodness I decided to purchase an extended warranty through my lender because at 75,000 miles or so, my transmission started acting up. This vehicle has not been neglected and has been taken good care of. However, I had transmission fault messages on my computer, so I took it in. Turns out that my transmission needed to be replaced. After my $7,000 transmission was put in, I still had problems. They reprogrammed the vehicle to try and fix the problem, and Im still having problems. Its also really slow on take off and it shifts from 2nd to 3rd really hard. And when I slow down, it shifts really hard from 2nd to 1st. All in all, my warranty company has paid out over $10,000 in repairs over the past two years, almost half of what I paid for the vehicle. That is just ridiculous. Ive read so many peoples horror stories about their BMWs transmissions failing and I just wanted to share my story too. I know that BMW is not taking responsibility for any of their vehicles so I felt like I should share. The more people that come forward, the better. Maybe one day BMW will own up to producing some rotten transmissions in their vehicles. All I can say is thank goodness for warranties. But its not about that. Its about your car, your BMW that you love so much, being in service for a month, and having issue after issue. Its frustrating and BMW needs to to tighten up their products.

They sold a car that I returned with my car tracker unit. Since July 2011 they keep on telling that they will tell the current owner to bring the car so that they can remove it and get it fitted in my new car. Till today, they are not giving me back my tracker unit. What is frustrating is that they dont want to tell me the truth or maybe they lost it. I dont know, I just keep on waiting for them.

We bought a car two years ago from a local BMW dealer. Apparently, a class action had been filed for this particular car (a 2000 228CI) for sub-frame tearing. In their settlement, they only notified their first owners. This year, we ended up with sub-frame tearing. The cost of repair was $6000. We want this covered. They offered to cover $1000 if we promised to never sue them. We have signed nothing. We would like an attorney to contact us about the complaint and we would like to have the full cost of repairs covered as this is a safety issue. We have pictures and the original part. Sub-frame tearing? SUB-FRAME tearing? I had never even heard of this!

I have a 2006 325i bought brand new and when I tried to start the car last week, it would not start. I had it towed to the Bayside BMW dealer and they told me that my steering column needed replacement and the cost would be $2000. This is crazy; there is so many problem out there with this problem and BMW need to do something about this. I bought a BMW thinking that I would not have such problem. I should have bought a Honda.

I purchased my 2013 BMW 328i in 2015. The car has about 46.000 miles on it, and it is just out of warranty. The check engine light went on. I took it to Stevens Creek BMW for repair. After they did the diagnosis, they texted me I need new NVLD pump. I confirmed with them that it is $546 including parts and labor. However, when I came to pick up the car, they charged me $761.89. They told me the additional $215.89 was diagnosis fee. I was wondering why the dealer charge diagnosis fee. Isnt that diagnosis part of the repair procedure. I paid the full amount anyway.I took my car and went on the freeway for couple miles. The check engine light came back on again. I assumed that they didnt test drive after the repair. I ended up to take my car back to the dealer the next day. They did another diagnosis and found a different problem. It was fuel tank venting valve. This time the problem seems fixed. I think I shouldnt pay for the diagnosis fee because I let them repair in same dealership. They didnt told me there were diagnosis fee prior to my authorization of repair. Second, I paid $190 for the fault repair pump which the fuel tank venting valve shouldnt cost that much. My suggestion is that you want to make sure what is total amount you have to pay... Watch out for any hidden cost.

I purchased a BMW 318ti in December 2009. I started experiencing a never ending coolant problem on the car since July 2010 and until at present. In over a year, Ive spent the total amount of R26475.05 trying to get this problem resolved. Every three to four months, the car has the same problem. Every time I take it to a BMW dealer, they never take responsibility for the previous work or parts that was replaced on the car. They double charged me, and I cannot seem to get the problem resolved. The car has been booked in numerous times; if a service is requested to be done on the car, they claim they have done full diagnostic tests on the car. So, how come I have to fork out a fortune every three to four months to fix the car?

I had foolishly bought my first BMW product only 6 months ago. It is a 04 x5 4.6is. I bought it from a private seller who obviously took very good care of it since it seemed to be in great shape. Here I thought I was getting a super deal on a very well built, high costing vehicle. Wow, was I mistaken. A month after getting it, I had to replace and electrical module behind the glove box at the tune of 800.00 then, a month later, I am making a left turn and the transmission farts out and throws itself into fail safe mode. After a couple days and a 250.00 diagnostic charge at the local dealership, I had my worries confirmed.It needed: 1.New transmission at the tune of $10,000.00, it only has 148,000 km on its lifetime fluid that never needs changing! My Honda CRV has 310,000 km on it and going strong. 2. New tail light since they were melting to the point of failure, 650.00.3. New engine fan since it was only running on high mode only and sounded like a Boeing 747 at take off., 1200.00!Like I needed to be insulted, the guy at the dealership suggests that maybe the owner before worked the tranni too hard by pulling things, since it has a towing package. Wow. After many hours of surfing the web, I learned that these are all problematic issues due to lack of quality and very poor design, which BMW will not take any responsibility for.I finally had the transmission repaired for 3000.00. Have not fixed the tail light issue and have no intentions of changing the fan. I am in the process of selling it or trading it off before the rear air suspension goes bad. Never again, should have bought a Honda.

Bought myself a new car, very exciting right? WRONG! Not if its a BMW! I bought this car less than 30k miles, 2014. This Friday will be my 3rd time taking it to the shop in less than a month. Its still under warranty, but now Im seeing signs, as I did with my Pontiac Firebird money pit. Feels like something is wrong with the mass air flow, tranny, parking lamp malfunction, now check engine light is on. Whats next??? Idk anyone who is taking their car in every week on their day off. Contacting Carmax and my creditor to check out other options. Honda and Toyota here I come! BMW IS RUNNING A RACKET!!!

The car is fun to drive, very fast but it could be temperamental when it comes to repairs. I had some earlier repairs but now that I have almost 100K miles things have settled down and hopefully only basic maintenance should hold me over. The car is 9 years old hope to keep it another 18 months.

I bought a 2007 BMW M6 Convertible in September 2009, paid over $70,000.00 as a CPO. Ever since then, I have taken it in to multiple dealers to have the malfunctioning top fixed. After almost twenty (20) attempts, it is still not fixed. You read correctly, 20 attempts! Now, they say its a hydraulic issue from wear and tear that is not covered by the CPO warranty. Total repair cost was over $5,200.00. Do they really think I will pay for something that they havent been able to repair after 20 attempts? And even if I paid this, they still will not guarantee that this will fix the problem that I have been dealing with over the last 2 years. How can there be wear and tear if it hasnt worked most of the time anyway? I contacted BMW North America. They offered me a lousy $1,500.00 to make me go away. I thought it was an insult to injury type of move. I even offered to pay thousands more to upgrade to a newer model year of the M6, at which point, the local dealer wanted to make thousands off of my misfortunes which killed the deal on a car in FL that I had found! I am ready to take the gloves off and take this as far as I need to up the corporate ladder. BMW, this is your last chance. Fix this wrong or I will fight this to my last days!

I have a 2011 BMW 328XI that I have had a couple of problems with. All but one was covered under warranty. The last service I had, they noticed my valve cover leaking oil. My car has 56k miles on it, this should not be happening. I called BMW customer service, and was told it was normal maintenance. I was quoted $705 to fix this problem. NOT HAPPY!!!! This is my first and last BMW!!! Also, at 51k miles (1k out of warranty), my rear brake rotors needed replacement. I was told, sorry, its out of warranty. Thanks for NOTHING BMW!!!!

I purchased a BMW 550i new from the dealer ($75K). I was sold a maintenance warranty on the understanding that it covered the cost of replacing the brakes at 80K miles. When it reached the 80K I was told that the brakes still had too much life on them to replace and since the 5-year warranty was expiring, they would not replace the brakes. Theres some small print that was not clear that allows them to do this. DONT BUY THE EXTENDED SERVICE WARRANTY if you decide to purchase a BMW. Its a total rip off. Unless you drive very aggressively, you will basically overpay for for oil changes and windshield wipers. Read on about whether you should buy a BMW.While I liked the car, it has had an endless set of repairs. This was fine while it was under warranty but a money drain once it was off warranty. DO NOT BUY A BMW. Better off choosing another German engineered car or something Japanese. Will never buy another BMW and will share my story with anyone who will listen.

Bought new 2008 full service record drive, went out 31000 miles. BMW took bike hostage for 2 half weeks prime riding season to figure out if they would stand behind it. Dealer said, “Dont worry you had all service required done, should be no problem.” After holding bike 2 and a half weeks, “Oh sorry too far out of warranty.” Dealer gives used drive 1600 dollars, no warranty. This is a normal BMW consumer experience. Dealer said all the drives they rebuilt none have ever came back but up here you dont get that many miles per year, all confident in their rebuild but no warranty. Total terrible experience, looking at different kind of bike next time. No more high quality BMW experiences for me.

I CONSIGNED ON A lease 2013 BMW 328ix. The car was repossessed in 11/2015. The lease ends March/2016. I had a right to take over payments. I called BMW Financial/Collections to pay the balance 11/25/2015. They explained there was a deadline as of 11/20/2015 to pay and obtain the vehicle. How was I supposed to know this when BMW never informed about the repossession or a deadline?

I have recently bought a new BMW 335i GT from Patrick BMW. Before the purchase, I was told by the sales person that the advertised the car would provide the fuel economy of 20mpg in city and 30mpg on highway. Also, I was told that on an average, I would be getting around 24-25mpg as I live in suburbs. Ever since I bought the car, I was getting the fuel economy of around 17-18mpg. If I drive on highway, I am getting around 19-20mpg which is far less than what it is advertised and what I was told before the purchase. I have reached out to the BMW service multiple times but I was getting a constant response back from them saying that they couldnt find anything. As per the dealers advice, I have reached out to the BMW customer care hoping that I would get a solution from them. Its been more than 2 months since I have started interacting with BMW customer care and I have called them a number of times. Every time I call them, I am being told that someone from BMW North America service will look into the car and the dealer will schedule an appointment for that which has never happened in spite of multiple follow ups. I am completely fed up with this. It is clearly evident that there is something wrong with the car. I have got a car with a major flaw and nobody from BMW is even taking care of this in spite of multiple complaints.

BMW is claiming that a bird could strip paint from my 2014 X3, which I purchased just 3 months ago. This pre-certified car is awesome in every way, but I have owned 2 BMWs and 4 Volvos prior to this and have never had any damage to the finish from a bird. They are telling me that the damage is outside their warranties. I find it hard to believe they do not warrant their finishes. Stay away from this car; paint is fragile. If you have to be worried about bird **, you should look for something a lot less expensive. High end is not what finishes this car.

We purchased a 2010 BMW 535i station wagon from Bob Smith BMW in Calabasas 4 years ago. We even paid for extended warranty to 100k miles. The engine broke down on 89k miles. Contacted BMW North America AND Bob Smith to repair, no one takes responsibility to help us. After the car had to towed to Bob Smith for diagnosed (it was already diagnosed elsewhere to determined the engine went bad already) they told us it will cost over $1600 to diagnosed. Then they told us it will cost us over $20,000 to replace the engine. Yes, you read it correctly... $20,000 NOT $2,000.Bad customer service when it comes to warranty. Only if we could beg the public not to purchase BMW, we would. If youre thinking of owning one, please think twice before you do it. BMW will give you the best service when everything is going well, but the minute something is seriously wrong with the car they will show their true color. So sad & extremely disappointed with the way BMW handled the whole situation. Weve owned 4 BMW but we are going a different direction now. Unfortunately we still have another BMW 328i, cant wait to just get rid of it as well. Sighed.

I bought a 2006 BMW 750i and it comes with CPO. I also paid for maintenance program up to 6 years or 100,000 miles. So the BMW NA and dealer should really take good care of the car until 2012, right? Nope! Right after my warranty expired, which was Feb 2012 and did 100,000 services, the dealer listed over one hundred things that need to be taken care right away. My car broke down twice on the road (fuel injection systems and transmission fail) and I have complained those issues (27 services record for 4 years), plus more (line motor oil burns too fast and the dealer answered me that its normal right after the warranty). The dealer warned me and now reported: 1. Rec replace sealing sleeve assembly (found sealing sleeve assembly leaking) - Fail $901.47 X. 2. Replace valve cover gasket (found engine oil leak) - Fail $2,376.13 X. 3. Previously declined recommendations status. 4. Replace blushing caution $1,076.50. 5. Perform power steering system fluid exchange service caution $169.00.6. Perform coolant fluid exchange service caution $199.99.BMW CPO is a fraud. I just keep asking and the dealer declines, stalls for the mechanic issue and not fix it. I believe Consumer Affairs should look into it. I called and wrote an email to BMW NA customer relations. They changed the rep and even used lousy excuses. They said I did not pick up the phone. After a callback and not returning my call, they changed the rep and sent me another email. Speechless. I just want to share my experience with all Beamer owners and a warning to those want to become a Beamer owner.

We leased a brand new 2011 750Li. One month later, the car lost its power, and the engine light went on. We took it to the dealership, where it stayed for 10 days! Finally, they found the problem, fixed it, and we picked up the car. We drove the car out of the Vista Service at 11AM. At 6PM the same day, the car stalled in middle of the road. We called Vista to tow it, and the car is there for already 20 days. Nobody knows how long it will be stay there.They could not even find the problem. They kept telling us stories. After probably spending thousands of dollars out of their pockets, since it is under warranty (the car is 1 month old!), they told us that a rat got under the hood, and chewed all the wires. Now, they have blamed us for it, after a month in their body shop. Now we had to make a claim with our insurance, and pay the deductible fees for it. Meanwhile, they gave us an X5 as a loaner. A couple of days ago, we went to the supermarket, walked out, and found that the rear windshield was broken. Now, the dealership does not want to exchange the loaner, and I have to drive it with the broken window, with a 1 year old child in it, and a stroller full of glass. The insurance company is laming the dealership, and we have to pay another $500 for the window, and I even cannot exchange the cars after I paid. The worst dealership in the world. The salesperson was the best-James **, no hard feelings, you are the best! What cannot say about James ** in service department. The brand new car has been in service for more than 30 days.

I have always dreamed of owning a BMW and be able to take it to service with no problems like I have received. From intake to invoice to floor manager, it has been a complete disaster with them and how I was treated in the service department.

Less than a month ago I made a terrible decision of switching from Toyota to BMW. I was surprised to find that my new car is causing serious BACK issues on my body. I called BMW to request a car return or exchange they said no. Now I have a super expensive car that I can’t drive because if I keep driving it will cause serious back pain to develop on my body. I believe all sports models that have the seat low cause lower back issues. Shout me an email if anyone is experiencing similar issues with BMW.

Its performance and durability outweighs any vehicle that Ive ever owned or driven. Lets just say the Germans know how to build a fine executable automobile which lasts for a long time. As in day one now on year seven the car run exactly the same.

In a period of last 12 months, my 2010 BMW X5 has had the following failures, which leads me to believe either that BMW has no quality in their products or this SUV is just a lemon. 1. Check Engine Light - Radiator replaced in Jan 2014. 2. Car slows down in the middle of the road and stops - Fuel pump bushings replaced in Aug 2014. 3. AC stops working - AC leak Schraeder valve- Aug 14 4. Thrust rod replaced - Aug 14 5. Check engine light on - Oil leak from Oil Filter Housing - Nov 146. High pitched noise from the hood - Crank Case Vent system - Dec 14Called BMW for the last problem today and they just washed their hands off. Leads me to believe that they dont stand behind their product. Buyers beware. Do your research before you buy. There is certainly no driving experience here. It is the fear of your car stalling at any time.

Good Morning my name is Mark ** and my wife name is Veronica **. We use to be proud owners of our 2010 BMW 528xi up until now. We purchased it on March 23, 2013 at Bolden Ltd dealer in Greenville NC. Weve owned 3 BMWs in the past and this will be the 4th and we were thinking about purchasing another one until our recent experience with our 2010 BMW 528xi. When we bought it all the services was up to date and it was still under warranty. It only had 33,761 miles on it. We took it in for service at BMW dealer at 36,000 miles for its 2nd oil change and all services was fine and the vehicle was up to date on its maintenance. There were no leaks and it drove great! Several months later we came back to BMW dealer in Kinston, NC for the 3rd oil change just before 50,000 warranty. We were recommended by BMW service technician to get everything that could be done under warranty because our 50,000 mile warranty was about to expire, so we agreed and let them do what was recommended. So they changed the oil and the fluids that were needed at that time, they replaced the wiper blades, and they replaced a oil cooler gasket and a oil filter housing gasket and gave me a 2 year warranty. We left feeling confident that everything should be fine with the vehicle for a while. Grant it we had no leaks prior to that service. Several months later about 15,000 miles we got our 4th oil change and several months after that we got our 5th oil change and everything was fine and there were no leaks. In August about the 18th we called BMW and Scheduled an appointment about a noise we were hearing at low speed from our ac vent inside the vehicle. They told us to come in on Saturday 8/22/15 @ 8:00 am. Upon arriving we were taken in by Trish at Sale BMW in Kinston, NC and she came out to listen to the noise we were hearing but of course the car wouldnt make the noise so I told her to lift the hood and turn the AC on to see if the noise could be heard but upon looking under the hood we noticed a lot of oil under the hood so she recommended that we get it checked out while we were there, so we agreed! About 2 hours later we had to ask them what was going on and what did they find. Trish then took me in the shop so the shop Foreman could show me what he found. He told me that the Oil Cooler was leaking, the oil filter housing was leaking, the valve cover was leaking, and the oil pan was leaking. The quote they gave me was well over 2,000 dollars for everything. I was shocked mainly because they never looked in my history before to see that they had replaced the oil filter housing and the oil cooler gasket less than 2 years ago and grant it, it wasnt leaking when they replaced it under warranty. So, that rubbed me the wrong way and secondly Ive owned BMWs before that had no leaks like this one. Well upon me notifying Trish to check my service history she found out that the Oil filter housing and cooler gasket was still under warranty. So they fixed it while we were there for free. We were satisfied with them fixing it for free but if I didnt inform them that it had already been done then we believe we would have paid for it again. The vehicle has 84,000 miles on it and it has oil leaks already. We are unhappy with these oil leaks after 5 oil changes. Our previous BMWs were not leaking oil. Please call us about this matter. Mark ** or Veronica **. We look forward to your response to this matter.

I purchased a 2018 BMW X5 in 2017. We bought a brand new vehicle so I wouldn’t have to be having car trouble. I’ve owned the vehicle about 14 months and it has had 2 engine malfunctions within one year. The vehicle just starts shaking and completely shuts off! Both times it happened in the freeway were cars are driving a constant speed of over 55 miles. Luckily I was able to just merge to the side of the freeway without causing an accident. Very bad experience just thinking I could of put my kids in danger since the engine just shuts off out of nowhere. This last time we were stranded in the grapevine where there was no stores or gas station close by just waiting for the tow truck to arrive. Both times my car has been in service for over a week. I am trying to request a replacement for a car that is not faulty or if they can just reimburse me what I’ve paid for and return the vehicle. I am very disappointed. We thought that one of the best car makers were BMW and it has let me down especially for the price.

I love BMW. BMW cars are well manufactured and can last a lifetime if properly maintained. Many people with these luxury high end cars do not understand that regular maintenance alone will not allow for any problems to come up. Its a car, IT MUST BE DRIVEN! I cannot stress that enough. Many people come in complaining of a problem when it is just a common thing to happen.

To begin, I have wanted a BMW for years but always talked myself out of one. But several months ago I traded my reliable Chevrolet in and got a BMW (2011 328i) that was a year older. I had the car for 1 week and had a problem. It was making a very loud whining sound. Turned the car off and it didnt make the noise again and no codes came up when they checked it in the shop. Following six months later, the sound is back, this time I recorded it before shutting the car off. Again, sound was gone when I restarted the car. Happened again two days later. Got it into the shop by calling every person in management whose name I could get a hold of at the dealership - it wasnt easy getting the car in! Two weeks later I get the car back - they replaced a head gasket seal (?). The car did not have the same get up and go and the steering now felt very heavy and/or stiff. I go back and they say my car is fine. I had just gotten use to the electric steering and power of the 2015 loaner I was driving. Another two weeks go by and I was telling myself that BMW was full of BS and I needed to get the car back in there for them to make it right, but I am busy and hadnt even been able to make the phone call. A few days after my thoughts of getting the car back in, a salesman text me and says the GM says hes giving cars away today, come down and they will get me that 2015. I replied and told them to be real and they had a lot of nerve contacting me considering my car still wasnt right. They immediately called me and the GM asked me to give them one more chance and he would make it my best car buying experience ever. Okay, so I end up with a 2015, 20 miles on it. Lacks the amenities of seat warmers, sun roof, satellite radio, and GPS, all of which I have always had in my cars but I figured no $ out of pocket, payment I can afford and brand new reliable car - for a single mom/student/employed woman that was a pretty sweet deal. Now, at 3,000 miles my car is giving me problems and I need to get it in the shop before I get stranded somewhere. When its cold, I can barely make it out of the driveway in the morning or hot afternoon. The best way I can describe it is it feels like its flooding out and not going anywhere - kind of like trying to run a lawn mower or motorcycle with the choke on. On top of that, the motor sounds like a cheap old jalopy vehicle. I wanted BMW because I thought they were a quality vehicle, sure to be reliable - I should have done my research. I loved that you could get in a BMW that had 85000 miles on it and they didnt have a single rattle and I loved the smoothness and comfort of the drive. I now have to admit, this was one of the stupidity decisions I have ever made! :( I need to.figure out a way to go back to the reliability of Chevrolet or Ford!

I owned a 2008 BMW 335i. My car got caught in fire yesterday and it covered with flames. Luckily I got out the car quickly and nobody is hurt. Its too dramatic and I would never have expected this. I used to love its apparent and the cars handling, even though there are numerous problems I had to deal with (random misfires, water pump, fuel pump and crankshaft position sensor failures). Up to this point, I am hesitated to buy another BMW in future. I Googled and there is a list of news reported about BMWs get caught in fire.

I purchased 2 BMW in the last 10 years - 745Li and X5. Showing a late payment on my credit report more than 7 years. Called the BMW credit department and was treated like a thief. Need to get this late payment removed. I am aware that it is not the CEO decision to hold me wrong after 5 years - just a clerk who has no feelings.

I purchase a BMW X5 diesel in December 2014. Since then, I have been having problem. I took the vehicle to NJMVC inspection station in Edison, NJ. I failed for emissions. To date, I have spent $3200. I have replaced the oxygen sensors, the active tank, the catalytic converter and now the dealer is saying that I need to replace the passive tank. This vehicle seems to have a fault. I wrote to the Federal Trade Commission and even spoke with Rebecca Franks from BMW, NJ and the issue is still unresolved.

BMW has got the american car makers in the dust. The quality of materials used and the construction of the vehicle is far superior. If you look at the American workmanship is it so much inferior to the Germans. We need to upgrade our workforce in order to be competitive with other markets i.e. Germany, Japan.

There is something so wrong in a car that has a guarantee of 50,000 miles and at 51,000 miles starts to break. My car has 62,000 miles and I have spent about $5,000 on repairs and I need to spend another $5,000 if I want to do everything that the house recommended. My guess is that BMW is learning from Detroits old book of how to go down.

The 2006 BMW Z4 has a wonderful engine, smooth and powerful. Repairs are expensive so take care of it. It is nice to drive. Older models are very well equipped but not too technical. Good value for an older roadster.

I got scammed by BMW. I entered into a 3-year lease in 2015. In 2016, I purchased additional miles. I was told that any unused miles will be refunded. The Addendum that I signed clearly stated that I will receive back any unused miles at the rate of $.16 per mile. The 3-year lease was over last month and I returned my car with no issues except they refused to refund my unused miles. I was told that I can only receive credit for the unused miles and use it to apply to any outstanding balance. Well, I prepaid my lease up front and there is NO outstanding balance.Your company is so tricky. Tried to get me purchased additional miles, but never ever, not on the phone nor on the Addendum, that clearly stated that any unused miles will NOT be refundable. I hate business like BMW that is so tricky in their own words and agreements and dont tell their customers everything. I will post this scam on Facebook and let everyone know not to buy or lease BMW cars.

I bought my R1100RT brand new in Oct., 2000. i rode her daily back and forth on Los Angeles freeways for a year. I put 31,000 on her during first year. She handled very well in rough traffic: stops on a dime and has the ability to power you out of tight spots like a rocket if need be. I rode her recreationally over the next couple of years, and due to knee surgery, I had to park her in my garage over the 2003-2004 time period. Occasional starts during 2005 ended with a dead battery, and her sitting quietly in my garage until the spring of 2012 (yes 7 years). I FINALLY put a new battery in her and she started up with a chug, until I put fresh gas in her. She rode like a champ and I had her serviced within a week. I've put almost 800 miles on her in the first two weeks of bringing her back to life and she hasn't missed a beat. I was thinking about trading her in for a new R1200RT, but after riding her and enjoying the looks of onlookers, I don't think I could ever get rid of her. This is one great machine built by one great company. If you have one; keep it.

Since I purchased my new car, we have spent thousands of dollars on repairs, that were always not under warranty. I requested a detailed report of service history, and I was told that I could not get one. The car would go in for a problem, get back, and days later, have what is supposedly a new problem. I was told by the Service and Sales Department, that all BMWs over 50,000 miles fall apart, and always needed fixing. They are a typical car repair service, taking advantage of people who know nothing about cars.

Worst customer service ever!!!! Worst customer service ever!!!! BMW recalled my car for a fault. I drive a large Estate used to transport therapy dogs and also to use for a family trip to Scotland BMW assist kindly organised a shoe box on wheels as a replacement. Despite numerous phone calls the unhelpful staff showed no compassion for the children who need the therapy dog and can’t even give me a rough estimate to how long I will have to put up with the worlds smallest car!!!! If I could give a 0/5 I would. As you can see 77% of people have given them 1 star.... Surely someone at BMW head office should be taking note???? Disgusting customer service!!!!

I purchased a 2015 BMW 435i brand new. I purchased all the extended warranties and maintenance packages. Since 2017 I have had an ongoing issue with the car not starting. It happens when least expected. I have replaced the battery 3 times in the last year. The last time it was in for repair I was told that they could not replicate the problem. So basically BMW cannot fix their own product. I was so frustrated. I told my service advisor that if they can’t fix it then no one can! No one cared! I called customer relations to No avail.I thought I would be able to keep this car for many years to come but due to its unreliability, I had to trade it in for a completely different brand. I lost tens of thousands of dollars! Last but not least, I called the finance department to get a refund on what was left of the extended warranties only to find out that many of them are no refundable! I will tell anyone who will listen, do NOT purchase any of these vehicles, they are not the quality that they are marketed to be. I know at least three other people who have had multiple problems with various models. One of which sued with lemon law and got another vehicle. I did not want another vehicle, I just wanted them to fix mine! This was a VERY expensive lesson learned.

We purchased a pre-owned certified BMW in Fresno, CA in April 2013. Within the first week we had problems with the electrical and our amp went out completely. We were told that it needed to be reset but it continued to fail. We had to take the car in 5 times before they replaced the amp. This was only the beginning of our problems. In the first year of ownership, we had multiply problems with the car including but not limited to: new air conditioning, rear door latch, interior door panel, oil leak. The biggest and most dangerous problem occurred on February 11, 2015. I was driving home on the freeway and I lost all power in the car. We were in the fast lane, going up a hill and suddenly no power! There were no warning lights of any kind, just complete power failure! I was able to pull over on the freeway and call the BMW service department in Fresno. I was told by my service adviser to simply turn off the car and it would reset. Upon my arrival back in Fresno, I took the car in to the BMW dealership for repair. After the car was there for a few days, I was told to pick up the car because the service department found nothing wrong with the transmission. Once again I drove the car and with my family in the car on the freeway, I lost complete power again! I took the car back to the service department and told them the car was unsafe to drive. I was given a loaner car. My car was in the service department for one month! My service adviser called me and said that there was nothing wrong with the car and to come and pick it up! I then called the service manager and customer relations with BMW corporate. I explained I could not drive this car because it was not safe for my family or any other driver on the road! It was then that they did an electronic test and determined that it needed a new transmission. On July 23, 2016, on our way to the central coast, the engine started making a horrible loud noise. I took it in to Coast BMW and they informed me my AC compressor was out, the wishbone was cracked and had to be replaced and they found 2 oil leaks. My car had been burning one quart of oil a month and the Fresno service department told me that was normal for an x5! The service advisor at Coast BMW told me my car was NOT SAFE to drive. We had to leave our car at the coast and rent a car home. These are all problems that should have been discovered by the Fresno service team because the car had been in several times. There is truly no excuse for BMW to put the lives of my family and the lives of others at risk. I trusted that I purchased the ultimate driving machine. These problems should NEVER happen to another family. Please be warned that BMW is willing to risk your life and your families lives to save a buck.

Engine rebuild after 110,000 miles - Heres the scenario. I was driving home from work and a yellow thermometer lit up on the display screen and in less than 10 seconds, a red thermometer was displayed. I pulled off the freeway and immediately felt the lack of power in the car. It felt like I was driving a 4 cylinder car. There was never any warning of low fluids or overheating before this. I filled it with BMW coolant and drove it to my mechanic. While I was driving to the mechanic, I got a low fluid warning, yellow thermometer and red thermometer within 30 seconds. My mechanic took a look at it and I have a blown head gasket, which is costing me $2200. Ive owned the car since day one and have kept up with all the maintenance, with one year out of warranty. I didnt expect this to happen. BMW has to add temperature gauges to their center display. I had no knowledge that my engine was overheating or that I was low on fluid until it was too late. Im out $2,200 and need to find alternative transportation while my car is being repaired. At this point, I would not recommend a BMW for anyone.

I bought a 2000 R1100RT with 84k miles on the clock in July. I was not sure about changing from a cruiser to a sport touring bike. All summer long, when I went to the barn, I kept grabbing the RT. I put over 6k miles on this bike over the past three months, including a canyon carving expedition into the Smokies in August. It's easy to ride, comfortable and quick. Just trying to figure out why I waited so long to trade in my cruiser for a sport touring bike.

2013 BMW X6 M - I bought this piece of crap used with only 20,000 miles on it. I drove it for only 4000 miles. After 2 months in and out of BMW dealership they are not capable to find out the solution for these issues with the front lights. Im totally frustrated and mad for the lack of response of BMW on this case. I paid 85,000 dollars for this piece of trash. I cant believe Im totally disappointed. BMW sucks. This is the last time Im going to buy these cars.

I have a 2013 BMW 328i with just under 40,000 miles. The fuel pump went out last Friday 6/15/2018. No excuse for a fuel pump going out at this point. It is still under the 50,000 mile warranty criteria, but over the time limit. I received no satisfaction from the dealer or BMW customer service for replacing the pump at no cost or reduced cost to me. Apparently BMW values dollars over customer service and reliability. Highly recommend against anyone purchasing a BMW.

I bought a new 335i convertible with run-flat tires in June of 2009. I drive it daily and at present, have 35k on the odometer. The car has had five cracked wheels (about $850 each) and eight premature tire blowouts or bubbles ($400 each) and all from normal potholes that are a routine part of life in the New York commuter world.BMW covers none of the expense and my complaints to Mt Kisco BMW and BMW North America have been met with sympathetic acknowledgements but no willingness to help in any way. Ive spoken to the service manager at Mt Kisco and he listened politely and said that he would try to help, but then never got back to me. Ive been driving the same commute daily for twenty years and never had a blowout or a wheel crack on my two previous Jaguars. In my opinion, the car isnt fit for the road. The wheel/tire combination is faulty and BMW has left me hanging out to dry. Never again, BMW.

I own a 1995 540i BMW (VIN # **). The current mileage is 140,000. On 5/12/10, I complained about a strong gasoline odor on start up and shut down, especially on cool/cold mornings. I reported the same problem again on 7/14/11. Alderson in Lubbock, TX said they could not determine any leak or source of odor. The odor continues. My wife has emphysema and this odor affects her breathing as well as mine. How can I get this problem fixed?

I currently have a 2008 BMW 335i 4-door sedan, and all of a sudden I am experiencing problems with my car. I currently have 58,000 miles on the car, and 2 months ago, took my car in for routine maintenance, and for an oil change. I was told there was a few recalls on my car, which the most important was, replacing the high pressure fuel pump. I havent experienced problems with the fuel pump, however, I was told by my service adviser, this needed to be taken care of. Needless to say, during that time, I received a class action lawsuit letter in the mail, to be a part of, which was Nyugen vs. BMW in Northern California, and put two and two together that BMW was addressing this issue to take care of the problem. Shortly after my high pressure fuel pump was replaced, I started noticing some leaking in my driveway, and automatically knew it was due to transmission fluid, and read all the issues this series was experiencing with leaking. I spoke to my service adviser at BMW of San Diego, and he said sometimes with the change of the fuel pump, there can be residual leaking caused from oil, and when I stated I thought it was transmission fluid, he said to keep a lookout and call him with any other severe leaking. A few weeks later, during the Christmas holiday weekend, I didnt drive my car for 4 days, and when I pulled out, it seemed that all my transmission fluid had leaked out. The puddle was huge. I immediately called my service adviser to schedule an appointment, and when I went in, my questions were very direct as to this model, on experiencing this issue, and he was very vague with his answers, but did recommend I trade this vehicle in, because repair costs are very expensive for this car outside of warranty. I felt like he wanted to tell me more, but wanted to protect himself and the company. So ultimately, I had the transmission oil pan sealed, which all in all was a $600 out of pocket fee. This was last week, on 1/4/2012.Today, 1/9/2012, 5 days after being serviced, on my way to work, I only drove 4 miles and my car overheated, causing the car to lose power and to be stranded on the side of the road. It started up fine. After waiting a few minutes, I drove about two miles before it happened again, and of course, shut the car off for fear it would blow a gasket, and called a tow truck to tow me back home. Im mortified of the thought of more expenses due to this car. This Thursday, Im most likely going to go back to BMW of San Diego, and find out I owe more money for another issue, this car is known for experiencing. Even though I havent given BMW of San Diego the chance to remedy this situation, I lost all faith in this car, and even afraid to drive out of town due to the fear that more issues will arise, and they definitely need to address this matter. A little more history is, I initially purchased a 2007 BMW 335i in Sacramento CA,and only had it one month, before the turbo blew out and the issues Ive been reading about the fuel pump happened. I turned in the car three times, and BMW took the lemon back, and refinanced me for a newer 2008 model to remedy the situation. Now, Im potentially dealing with the same problem all over again, and it petrifies me. Please help!

I bought a 2001 BMW 330CI from a friend in 2007. As much as I enjoyed my driving experience through the years, I have spent thousands of dollars in repairs. And every 2 years, I dreaded the smog certification process. It always failed and I would usually spend a ton of money trying to get it fixed so it would pass and I could renew my registration. This year was the last straw. I spent 3 months going back and forth to my mechanic, testing, re-testing and spending almost $600 on repairs; still not passing. Then I took it to another mechanic, where I spent over $1,000; still not passing. Then I went to a BMW dealer to have them reset the computer due to a BMW Bulletin on that particular year/model; still not passing, and another $175. In between all these visits, I took it out on various driving cycles to reset the monitors, per various YouTube recommendations. Finally, it passed in April 2015. In September 2015, I decided to sell the car, but since the sale was outside the 90-day window of smog certification, I had to have it smog checked again. Guess what? It failed. After fighting with a few of the mechanics I used before, one of them cut me a little break on the price; did some additional repairs to the tune of $411 and finally the car passed the smog check. In total, I spent almost $2,200 in repairs, just for smog certification, not to mention all the other stuff I had replaced over the years. By the way, most of the smog repairs were due to faulty sensors. I called the corporate office of BMW and they wouldnt do anything in the way of reimbursement.