Took my 2013 Ram 2500 Cummins to the shop with an EGR system leaking carbon monoxide into the cab giving me a headache plus it was making a knocking noise in the engine compartment and the A/C making a knocking noise. Anyways took it to the dealership to fix the issues and only one thing gets fixed out of 3 times. Ive taken it to the shop. They fixed the EGR and said they didnt know what the knocking in the engine was... But it was noted in the system well about a week later the batteries wont hold a charge and I have to jump it off if I want to drive it. All in all Im pissed the ** in Tyler hasnt helped me with anything. Im angry and want a lawyer who can get my hard earned money back!!

The Dodge Diesel 2500 is a strong powerful truck with exceptional towing capability. Reasonable fuel consumption. With routine service and maintenance, this vehicle will last 300,000 miles or more.

I first purchased my 2019 Dodge Ram pickup back in April, everything went great I purchased an all black Big Horn. The whole dealership came to congratulate me on being the first to purchase. I received random thumbs up from strangers I was enjoying the truck as my daily driver, picking up the kids etc. Fast forward to my current experience with my Ram and I haven’t driven it a full week since August due to my power steering locking up at random times. The most recent time was two days ago where I couldn’t even get out the driveway nor turn the truck back into my yard without the power steering hindering my turn.After sitting in the waiting area a total of 10 hours, driving 3 different loaner vehicles, I now feel like purchasing this truck was one of my worst experiences I’ve made. I know that many new vehicles have small things but I feel that the safety of my family and I has been at risk and the best I could get is a truck that locks back up the next day. Do better Dodge this is embarrassing.

Ram trucks look good and the 5.7 motor is very strong but transmission is junk along with their wiring harness. I switched from Chevy to ram just because the price for the ram truck was about ten thousand cheaper. That was my mistake and now Im paying for it. Really do your research and look at reviews but be aware of some reviews that are done by independent companies that the manufacturers pay for. Find the reviews by actual ram truck owners. I will not buy another RAM.

At 35000 km, my Dodge Ram 3500 Cummins developed a coolant leak. Its so serious that it was towed the dealership. As it turned out, one of the 2 bolts that hold the pump in place had come right out. Now, it gets good! I was told that they have to order this bolt. One bolt, what could be special about this bolt that it could not be found anywhere but at a MOPAR warehouse? While my truck was in the shop, I asked that they look at the recall, front end, and tie rod. As it turned out again, I need new tie rod ends. They have to be ordered. I was told they would be ordered with the bolt. The next day, the bolt was in and installed; the tie rod parts were not shipped. First, Im told by the service manager that they were not aware that one was needed when in fact I was told the day before. Then I was told that there is a limit to how many tie rods they are allowed to order per week! Really?

Just bought my truck two months ago, only made three payments so far and its the super basic model, no bells, no whistles. When we first took the test drive there was upper ticking (which still happens from time to time upon start-up) in the motor and the salesman said it hasnt been started in a while but would make sure it was fixed. Then the first time I ever switched it into 4wd it made horrible grinding noises. Took it to the beach and almost got stuck cause the 4wd wouldnt engage properly. Took it back to the dealership to have it looked at and they said it was fine, but of course, it will seem fine on flat pavement cause there is no resistance. At that point, I found out about some recalls that were issued, so I asked for that to be looked into, but there were no parts available and one of the recalls. Chrysler didnt even know what they were going to do about it and I was advised to not drive my truck, yet all the 2015 models were pulled off the lot and werent able to be sold for the same recall. So seeing how my truck was deemed unsafe for my family I asked for a different truck. They wouldnt do anything for me not even get me a loaner car till this issue was figured out. The dealership offered to give me a trade in on another truck, but wouldnt give me what I paid for my truck two months ago and also the trade in would raise my monthly payments. This is complete ** in my eyes how I have had nothing but issues with this truck and all I want is a vehicle that is reliable and safe for my family and not a single person will get me a fair deal on a different truck or something. Im paying 35k for a unsafe vehicle. I cannot wait to be done with Chrysler. This is the very first time I have ever bought a vehicle from a dealership and this whole experience has ruined dealerships for me. Thanks for nothing.

I own a 2004 Dodge Ram 3500 Dually truck, and it has 64,900 miles on it. I took it to an authorized factory warranty service center for mopar. They have told me that I need either a rebuild or new transmission. I opted to get the new transmission from Chrysler/Mopar. I sent an email to Chrysler.com. I explained that I have less that 65,000 miles on the truck and that I had to pay $4,000. I received a call from Sabrina; she said that my truck was still under warranty, and she would investigate.Chrysler will not pay for my transmission since I did not go to an authorized Chrysler service center, and they did not do the work. I explained that the transmission alone is under warranty, and it is a Mopar part. The service center I took it to is an authorized factory warranty service center for Mopar. Sabrina said that since Chryler did not do the diagnostic or service on it, they cant reimburse me. I have explained that I am asking for a reimbursement for the transmission and not for the labor, installation or diagnostic.

2005 Dodge Ram 2500 Laramie 4x4.5.9 Cummins, AT - I bought my 2005 in 2005 with 44,000 miles on it from a dealer In Victorville Ca. The first owner bought, sold trailers out of state and used the heck out of this towing for 11 months. It was in good shape so, I own it now. Price reflected the high miles. It has just over 108,000 on it now. I tow a 10,000 toy hauler with it, some times up high in the mountains. Not towing Hwy 18.6mpg at 65mph/16.5 at 75mph. Towing 14.5 at 65mph. Do not drive 75mph with that trailer. 1800 RPM is sweet spot for torque to fuel mileage. The brakes and BF Goodrich tires were replaced at 44,000 mile purchase date. I just put my first tires on it at 108,000. Brakes in front are almost ready to be replaced as well as the upper and lower ball joints (Darn heavy Cummins). I have serviced the engine every 3,000 miles. Serviced cooling system and gear boxes at 90,000 miles. Automatic trans at 75,000 miles. I run Lucas fuel additive to help out with the occasional bad diesel I seem to get. I have been very happy with this purchase. No interior or exterior problems. This truck is not as fast or powerful as the new ones, but God bless it. It will do anything I need. I had a 2001 with the Cummins w/ 5 spd manual. I loved that truck. Before that a 1997 with the V-10. My friend is still driving it with I do not know how many miles on it. Just saying: I have had either good luck or been blessed. I am going to purchase a 2005 Rumble Bee tomorrow. Yellow and Hemi YeeHaw. Got to have something sporty for a change. No, the above rated truck is not for sale.

Hate this truck! This truck is an insult to real trucks. It cant tow anything with any weight. Every time you turn around something goes out on it. I recently saw a study that shows the front will completely crush if youre in a head-on crash. Thats not a surprise, but it is scary!

I feel it is necessary to write you about the problems I have faced with my truck and your company. On September 12, 2014 purchased 2013 Dodge Ram 1500 from Dallas Dodge Chrysler Jeep (11550 LBJ FREEWAY, DALLAS, TEXAS 75238) VIN # **. On the purchase date, radio and navigation do not work correctly. I was told by the salesman to take it by my local Dodge dealer (McMullan Motors) to have it checked as it is still under warranty. The first time I take it in, after waiting for a couple of hours, I was informed the radio technician was not there and I would have to bring it back in. I work about 300 miles from my home so I informed them I would have to set up another time to drop it off. I could not leave it and do not own another vehicle. I was also not offered a courtesy vehicle or rental car. In the meantime, I noticed several other things not working correctly so I made a list to get everything checked upon my return.On December 15, 2014 I bring my truck in to be serviced for the following problems: navigation/compass/radio not working, headlights fogging up, vibration felt while driving down the road. Of these 3 problems, only one was fixed even though I was assured by the service department my truck was fixed and I was good to go. On December 23, 2014 I was shopping and when I returned after a rain, my truck had approximately 3 of water inside the cab. I immediately called the McMullan Motors and they explained to me someone else had called with the same problem. I was told if I took it somewhere to have it fixed, other than a Dodge dealership, that would void the warranty. I then made another appointment to drop my truck off, leave it and pick up later.On January 5, 2015 I took truck in for leaking back glass. I am called and good to go. On February 12, 2015 check engine light comes on. I make another appointment. On February 13, 2015 I take truck in for check engine light, fuel sensor vibration. I explain to the service dept. I am still feeling the vibration and was assured they did not feel anything and I should bring it back in for another look. On May 4, 2015 take truck back in for vibration/rotate and balance tires. This time, they rotate and balance my tires. I pick truck back up and yet again I am told that I am good to go. I call them back later that day and tell them I still feel it. I was informed I should bring it back in for another look. During the month of July, my back glass leaks again after a rain. I take it to another dealership to have it repaired. I also explained the vibration to them. I cannot leave it that day and asked to bring it back the next week. This time I leave the truck for 5 days!!!On July 22, 2015 take truck back in for leaking back glass, vibration felt while driving. I go back to pick truck up and I was told that my vehicle warranty was up and my extended Gold Plus warranty (I paid an extra $1500.00 dollars for this) had a 100.00 dollar deductible which I was responsible for. When I explained I had already paid for this once, I should not be responsible for paying for something that was already fixed once by Dodge, the service manager told me to call the dealership and ask them about it. I asked about the vibration and the manager informed me that Ram is notorious for putting bad tires on trucks. The tires are probably the cause of the vibration and I should contact Goodyear to discuss it with them since Dodge is not responsible for tires!!! So, I call McMullan Motors about the back glass issue. I was told by the service department and I quote, Sir we get ** parts all the time! Sometimes we get ** parts right out of the box!!! How sad is it that your own employee tells me this!!! Mr. Hegbloom this is my complaint: I drive to Dallas to purchase my dream truck! I get these responses from your own employees!!! Good to go. Ram has gotten so bad, Dodge separated themselves from the Ram name. Dont know why its vibrating - couldnt feel anything- bad tires, ** parts. Not once has anyone apologized and tried to actually fix my truck. It seems that passing the buck on has become quite the norm. I know this letter is lengthy and for that, I apologize.There are many truck companies I can choose from. I can buy any truck I so desire, some for less money. I have been a loyal Dodge customer for many years and feel that I am owed some loyalty in return. I am truly disturbed by the inept actions of your employees. I saved up my money and had the choice of any truck on the market. I hope that you can restore my faith in your company.As of today, here is a recap of problems I am still having with my truck: engine noise vibration around 40 mph or 1100 rpm, vibration in truck suspension while driving normal speed, transmission is slipping when accelerator is pressed, transmission shifts hard in and out of gears, tires are severely worn at less than 40,000 miles, overall performance of truck is poor, radio still does not work correctly, USB port does not work.

Sturdy, excellent rig. 4WD doesnt feel like a truck when on the road. Controls easily accessible, easily memorized to keep your eyes on the road. Hemi offers awesome acceleration for passing on 2 lane roads.

My 2008 Dodge Ram 1500 has sat at the dealership for eight months now (since 5-10-2018). Not only was my claim within the 10 years and 100,000 miles, it could have caused a deadly accident. I just wanted the damage fixed. After eight months and the value dropping even further they completely denied the claim and would not even assist with some type of discount. My truck is inoperable and I paid $48,000 10 years ago. Now I am left with nothing and no recourse. If I have learned anything it is never buy from this company.

2014 Ram 1500 4 x4 - Bought Ram new in March 2014. When it got 700 miles on it, it started smoking really bad on start up. It only does it about every two weeks. Been in shop at dealership 2 times - over a week each time. They have told Chrysler that it is steam, not smoke. I know the difference. Been going on over 3 months now and now in the last 250 miles the oil stick mark has dropped to the ADD mark. Still smokes when it wants to. Can I make them replace it with a new one?

Dash is cracked beyond repair which poses a hazard for cut fingers and also if I were in an accident piece of plastic dash would impale me.

2014 Ram 2500 exhaust issue 6.4 hemi - Part has had noise at cold start since about 300 miles. Chrysler doesnt seem to have much interest in fixing. Makes kinda squeal at cold start for about 3-5 minutes. First and last Chrysler product. Looks great and embarrassing to start cold.

My wife and I have purchased a 2016 Ram 1500 8 speed with the 5.7 Hemi with 0 miles on it. I loved the truck because it is my first truck. However, with only a little over 3000 miles on it I started to experience the truck lunging forward when coming to a stop between 1st and 2nd gears. I took it in 2 times for this and they just reprogrammed the TCM (trans control module). The third visit the truck was at the dealer for a week and a half and they replaced the valve body and TCM sensor.Last night 8/28/17 while driving through the main streets the truck died on me and the dash lights were flashing. I had no brakes, power steering, or transmission control over the truck. I am very lucky that I was not on the highway when this happened. I had the tow truck take it to the dealer and the diagnostics had over 10 fault codes... now thats pretty scary. I have since obtained a lawyer and we are pursuing lemon law here in California. Sadly my trust in the Mopar brand is broken and will never purchase another Dodge product again.

I own a 2016 Dodge Ram 2500. I was having transmission problems as a result of a recall on solenoid. I had it replaced 4 times. The first three times I was still under 100k miles. I had transmission rebuilt $3700. Service engine light came on again. Brought it to dealer where they replaced solenoid again. Dealer said truck needs new transmission and cost would be $7900. I asked Dodge for assistance covering parts since it was a result of recall. 2015 truck had 100k warranty and 2016 only 60k which is obviously not long enough. Dodge would not offer any assistance at all. The truck engine is not built to last long.

I recently purchased a new 4x4 Ram pickup (2 months 11,000 miles). This is my 12th 4x4 and while a Ford man - (8) I have had a Toyota, Nissan, and 2 GMC. I am often off road hunting and fishing and getting where I am going. I am 45 and do not recreationally hot dog in the mud, but I typically drive them until they are DONE (this is my 4th new) the rest have been purchased with 100,000 - 150,000 miles and driven well into the 200s. Dont get me wrong, I am rough on them.My new Dodge lost transmission fluid. After pouring through the manual and under the hood, I found no dipstick to check the fluid nor any place to put it (5 miles from the nearest paved road). Called my dealer, and he said not to worry, call Roadside - everything is under warranty. $189 later it was towed to the dealer only to find a pinhole crack in an exposed PLASTIC transmission oil pan. Plastic? Exposed? On the underbelly of a 4x4? Really. To not just bash, I must say the customer service and Buying Experience at JTs Dodgeland of Columbia was exceptional and being my first Dodge, I love it - but exposed plastic underneath a 4x4 is the dumbest thing I have ever heard of. I have taken trucks where they should never go, run over trees, been yanked off of stumps, and so on. This Dodge had obviously had a stick of some sort kick up and hit the oil pan, which being PLASTIC allowed a hole to be punctured. It has yet to see any REAL tight spots. So I have paid 189 not covered and the bill to replace the plastic little pan and recalibrate the computer is $960. Had I poked a hole in something metal, I would chalk it up to cost of doing business. If Dodge wants to compete in the market for folks that really need 4x4, then get rid of, or use a skid plate to protect these fragile parts. We dont get much snow in SC, but we got plenty of mud, sticks, stumps, etc... After looking, a rock off the Interstate at 70mph could puncture (the 5.7 Hemi 8 speed is by far the smoothest, most fuel efficient truck I have ever had and is an absolute rocket) - the tiptronic (sp) transmission is BAD as well.

I purchased a 2016 Ram 1500 in December of 2015. I did not open the rear window until the spring of 2017. After I made that mistake it never stopped leaking. Anytime it rained (even a light drizzle) my cab would get water inside. I took it to two different dealers a total of four times. Each time they told me the drain holes were clogged and they solved the problem when they cleaned them out. Each time I took it home and sprayed it with a garden hose mimicking a light rain or washing the truck. Each time water was flooding my cab within ten seconds. I tried the corporate customer care line as I was tired of wasting time with dealerships but they were some of the most incompetent people I have ever talked to. Their response to everything was, Theres nothing we can do about that. Apparently they manufacture the truck but do not stand behind it as far as poor quality and customer service is concerned.

We were in the market for a new truck when we were offered a Dodge Ram 2500 mega cab with a 6.7 Cummins motor in it. Let my just tell you this we have had all 3 major car brands and nothing has ever or will ever compare to the quality of this truck. WE LOVE IT. Yes there are some things that could be improved but just small minor things but I would recommend the RAM to anyone who needs a hard working truck all the time.

My 2011 Dodge Ram Laramie Crew Cab 4x4 built on 5/16/2011 and purchased on 7/24/2011 has an air turbulence problem in the A-pillars of the front doors. It has been to the dealer three times. Mine was built after they redesigned the door gaskets yet after 60 mph the turbulence becomes an issue. I cant find anything on this problem and if it is not a recall or in a TSB, Dodge doesnt seem to want to admit there is a problem or want to try and fix it. The doors were readjusted yet the issue is still there.

I love my truck. Ive always been a Dodge person mainly because of their sleek design, roomy interior and safety features. Love the way it handles on and off the road. Mine is an extended cab and has plenty of leg room. Its a great all around truck. Its got the horsepower to get any job done and big enough for the whole family. The suspension on my year model wasnt too great but the manufacturer has really improved it in the newer models over the years.

I bought my 2003 Dodge Ram 2500 in 2006. If you dont beat it and keep up on the maintenance you will truck that runs forever. My truck has a 6.5 lift kit and 37.5 inch tires. The lift kits are popular for blowing out u-joints, not my Dodge. Everyone you know in the last 10 years that I owned my Dodge that owned a Ford or Chevy, has purchased 2 or 3 new trucks since, but me I still have Ram tough, with 170,000 miles on it. I guarantee I never had it leave me stranded, no issues other my wear and tear. Its normal for things to need replacing. I maintain my gem by replacing tires, air filter, changing fluids on time, repairing rust, cleaning injectors etc. If you neglect your responsibility and something fails it isnt Dodges fault. You bought a Dodge for a reason. A Dodge is the only truck I will trust. Its nice to watch Ford owners complain that the tranny failed under 20,000 miles in a new truck as I sit back happy I have a Dodge.If the company is at fault, they tell you, Thats we have such a thing called recalls! I have a marketing degree, and I will use my skills to promote Dodge! Oh have I forgot to mention my Dodge was previously used in the mountains of Utah, and the previous owner rolled it, and amazingly after the roll the truck landed on all 4 wheels and it still drove off the mountain, thats when it was rebuilt and customized and I purchased it when it was 3 yrs old. You would think Dodge Ram is built tough! You think I would have had issues since but I havent! So stop your insulting and blaming Dodge for your negligence. What you all have to say about this! Keep it up Dodge. You rock!!!

My truck has had issues with shifting since the day I bought it. The salesman told me it just needs to be broken in. I have 40,000 miles and now they have to put a new transmission in and they are starting out with only replacing a solenoid. Meanwhile I have no car. I research this now and see several complaints on transmissions and engines. Not happy with this vehicle at all.

2006 dodge 3500 dually diesel 4x4 megacab - Love my truck dont get me wrong. Paying for it is one thing, keeping it on road is another. Not looking for legal action but want to say I was very happy when warranty was over and didnt have to listen to Dodge dealers lie to me and repeatedly bring my truck in to be left for entire days to fix minor things repeatedly. Unfortunately first major repair as failed transmission which was just after warranty. Bought truck new and never abused a day, never towed more than 27 travel trailer and did all recommended service. Before warranty was up needed steering pump, tie rod fell off in driveway, many u-joints, rear of vehicle issues and vibrations, tach is sporadic, wiper motor, and more. At 76000 km they said e brake was screwed and as a favor would do work if I bought $1100 worth of parts because they were fixing warranty stuff anyway... I did. Now Im suspicious and curious about the e brake because I just paid a good shop $1900 to rebuild it because the e brake blew apart, my rotors were garbage, seals were taken out and such.... why? I have never abused truck or even used the e brake (may be one problem) and most kms are highway. 147000 kms on a 2006 in 2014.... never abused. I work away a lot and just want to go home and enjoy sports trips with kids... I am leaving out a lot but Im tired of writing and am still very pissed about recent bill. Am I missing something? Mechanic thinks I drove with e brake on for damage I had... I did not! Used to call truck my baby, but to save face I call her my old girl now. :) Wife begs me to buy a new truck. Funny thing is I bought this because its my dream truck and only way I could afford it was to purchase over 8 years like a moron... so Im still paying for it, lol. Dont know how long I will keep it because I really do love driving it and would die without mega cab but.... do the repairs ever end? Divorce over a truck? ;)

I have a 2008 Dodge Ram truck. I purchased an extended warranty to 100,000 miles. At 95,000 miles, I took the truck in complaining it would not go backwards when in reverse. They talked me into servicing the transmission and said it was fine. At 102,103 miles the reverse clutches in the transmission fell apart and caused the transmission to go out. I thought Dodge would back their product but they said, sorry, the warranty had expired. I really thought this was supposed to be a Ram Tough Dodge Truck but found out otherwise. I had to spend $4,600 to get the truck fixed.

The last 2 Dodge pick up I have bought both had electrical problems. And I spent hundreds of dollars trying to get them fixed. Ive always loved dodge, but will go to Chevy or ford for my next and last vehicle, as Im 62 and need a dependable vehicle.

Driving down the #1 highway in my 2015 Ram Sport 1500. Had the truck on cruise control and all of a sudden it started shuddering. I pulled over immediately and the truck completely stalled out and wouldnt start. Anyone else have issues similar to this? Thanks.

I purchased a brand new 1500 quad cab with 3 miles on it. Now the truck has 329 miles and the radio has stopped working. I either get a blue screen, black screen, no backup camera, etc. I take it to the dealer and am immediately told they cant have anyone look at it because they are too busy. I refuse to accept that answer and seek out a manager. The manager, not happy I have disturbed his coffee break, comes out and confirms my problem. Then says come back and we will take care of it on your next oil change. What? You want me to wait several thousand miles, I dont think so. I have now escalated this to the owner and am awaiting a response. I will follow up.

Purchased the truck brand new off the lot. We’ve had 4 recalls on it and it has barely 6,000 miles on it. Had no idea until after I purchased that they also have the lowest resale value. I found out only by trying to trade it in on another vehicle.

We have a Diesel 5500 Dodge Ram with that horrible DEF system. During this recent snow storm the computer system told us we had 195 miles to service the DEF system before the truck would CUT OFF. This is the 2nd time in 40,000 miles we have had this happen. We are a snow plowing company,195 miles during a snow storm does not give us a lot of time. We brought the truck into Ross Dodge (Boone, NC) and we were told there was no one to help in service, we took it back the next day and the service people told us they would not look at the truck until the ice and salt had been removed from the bottom of the truck. They did offer to keep it in their bay overnight to melt the debris away. Crazy thing is the truck was needed to (lets all say it together) plow snow. Why couldnt they take it over to their handy car wash and wash it off, or put on their big boy underpants and deal with the dirt? They do not keep the DEF part in stock. So now back to the dealership for a 3rd, or maybe its the 4th, time to replace a part that we have no control over. Why is this part not stocked? It is used on so many Dodge Diesels both commercial and individual. Shame on Dodge for letting one state control their multibillion dollar company. Grow a set and stand up to California!

2011 Dodge 1500 Truck Crew Cab, Dark Red - Real simple things: The brake pedal makes a popping noise when you push it down or let it up. Ive now tried on 3 different times to get that fixed. This last time I was told they could not duplicate the problem. What a sorry excuse. The second time I was in their garage they could hear it and sprayed the brake pedal with some kind of lubricant that lasted for approximately 2 weeks, then the squeak came right back! There is a problem with the CD player, it skips towards the end of the CD songs - it rattles, and if you hit a bump, it ejects the playing CD. The mechanic claimed he could not duplicate this problem as well.So I asked Micheal (one of the service order writers) to get in the truck with me and I put in a CD less than a month old and showed him how it starts skipping towards the end of the CD. He claimed he heard it skipping, which of course it was. I am so tired of these people thinking I will just go away and live with the problems my new truck has... I guess! Ive had the truck 6 months and it has a little over 8,000 miles on it. These 2 problems I have with the truck since the first day I drove it home. At this point in time, I no longer want them to fix the CD player. I want a brand new one! I dont think they know how to fix it since the problem is still there 6 months later! I sure hope you can help me.

DONT BUY. Bought a brand new Dodge Ram (Longhorn) and second day the engine light turned on. I took it to the dealership for service and it took them 2 days to find out what might cause the problem and then they said theyll fix it but the engine light might turn back on, so they should check for other stuff. When they called me to come and pick up the truck they had damaged my brand new car and they said theyre not responsible for any damages! Horrible vehicle and customer service.

I bought my Ram 1500 new in 2015 with every tow option available. During the summer months (May-Mid September) I tow a 3,500lb boat about every other weekend... this was the sole purpose for buying this truck. This August while towing the boat the transmission failed to downshift (with a loud BANG) twice, then we got a check engine light, and the transmission reached 280* before being able to get off the highway. The truck was towed to the nearest dealer. The dealership told me there was no overtemp history in the computer and replaced just the valve body and filter. Ever since the repair the transmission regularly runs hot (up to 237* while not towing, usually in the 220s) and does a sporadic slip-bang shift.I opened a case with Ram Cares and got it into another dealership, they couldnt reproduce the problem. The mechanic told me that Chrysler only allows them to replace the valve body or the entire transmission under warranty (if the fluid is burnt), but he felt there was a problem with the heat exchanger for the transmission. When I picked up the truck the service advisor told me (after seeing my many pictures of the trans temp gauge reading 220s and 230s) that even though he cant do anything under warranty right now he thought the transmission would most likely fail before the powertrain warranty expires.This is a problem as Ive already been stranded once while towing my boat. The Ram Cares rep said Chrysler stands by the dealership and my request for further diagnoses OR a warranty extension on the transmission has been denied... this to me means that Chrysler doesnt have confidence in the transmission... a warranty extension would only cost Chrysler money IF the transmission fails again.

I have a 2015 Ram 1500 Crew Cab 4x4. This truck has had problems hanging in third gear. Went back to dealer for service, no codes and they say can not duplicate problem. Next had problem with it not starting, turn key and just like the battery was dead. After 7-9 times it finally starts. While driving down interstate truck went into neutral by itself, went back to the dealer BOB ALLAN MOTOR MALL, can not duplicate problem. Now the trucks lights go out while driving complete danger to me and whoever I meet on the road. Again same deal, can not duplicate. Contacted Ram customer service. They offered me a trade in assistance program which basically is a slap in the face as anyone who has ever purchased a new truck or car knows inside of two months you are upside down when trying to trade back to the dealer. These people have taught me one thing for sure. Do not buy RAM TRUCKS. THEY WILL NOT STAND BEHIND THEM ONCE THEY GET YOUR MONEY. THEY COULD NOT CARE LESS.

We purchased what was supposed to be a new 2014 Dodge Ram Laramie Longhorn Cummins motor crew cab dually. Well in all reality it was not. Had problems with the truck from day 3. Has a terrible lag, vibration, no power, will not hardly pull out of the driveway with a trailer on it. Dealer said, Thats not right. Bring it over. We took it over. They all do that we were told. Then why on the phone was I told there is something wrong. Come to find out the truck had apparently been bought and brought back. It had been worked on several times and was in service in Jan. when we purchased. In Aug. Dodge got involved and things have gone down since brake controller is out, cruise control is out, traction control is out, rear window leaks has a short in it somewhere, tires are wore completely out at 12,000 miles. ABS system works sometimes, exhaust brake works sometimes, uses oil about 1 quart per 1000 miles, fender flares falling off, running board falling apart, seat memory sometimes works, coolant light comes on, motor sounds like its going to blow, has a miss. Radio is going out map, light going out, not the bulb either, the map light itself. There are many more things going on. Dodge agreed to put us in another one but has to be of equal or less value so buyer beware. Do not buy a Dodge. We have talked to a lot of people that just give up and trade them off.

Purchased a used Dodge Ram 1500 Quad Cab with Hemi 3 months ago...191,000 miles. Nice truck, had a mechanic look at it. The Spark Plug coil pack melted on Sunday. Replaced it along with a fuse. This morning (Thursday), same coil pack did the same thing. Anyone know of issues regarding this? Called Dodge, they told me no recalls. The Dodge Ram is supposed to be a superior truck, but Ive had it for 3 months and its been in the shop 4 times! I had a Honda Accord for 5 years that was in the shop only 4 times in 5 years. Help!

The alternator of this 2005 Dodge Ram 3500 has gone out, the clutch but other than that it has been very good. Its mainly just normal wear and tear, especially since its 13 years old. It was a 3500 dually 5.9L and had a gooseneck ball already in the back. Also, it must have been wrecked because the passenger door doesnt seat completely right so if its raining it does drip a little. The center console/seat is different material than the rest of the seats. But it has plenty of room in the cab for all of us. Nice being able to haul things especially our 5th wheel.

Aug. 28, 2017, while driving a 2015 Dodge 1500 Eco Diesel at 40 mph with 41000 miles, recently serviced, truck lost power, tach went to zero, white smoke billowed from the back of the engine hood in front of windshield. Pulled over. Opened hood. Flames pouring out of backside of engine on both sides. Shot a 2 lb fire extinguisher, did not help much. Noticed a large oil or fuel slick on the passenger side of road, 3 feet to the outside of the truck. Engine compartment fully engulfed in flames within 4-5 min. Truck cab was inflamed by 7 min. We lost everything we had in the truck. Called Dodge to make claim on our 100,000 mile, Mopar Bumper to Bumper warranty... which they denied. We are looking to build a case against Dodge listing others who have had this same experience. Dodge has denied that anything was wrong with their truck. We disagree.

1997 Dodge Truck - The clear coat has peeled off most of the hood and cab top and is spreading to the front fenders. It cost me almost $1,800.00 to repair the front suspension because there was no fitting on any joints. The fresh air intake allows trash to enter the system, which will build up over a 30 amp resistor and start a fire. It took almost 3 months to get the smoke smell out. Dodge installed a new resistor but did not repair the melted heater housing, which also affects the A/C during the summer.

We had just purchased a 2012 Ram 3500 Laramie truck in January 2013. Since purchasing this truck, we have had the navigation system think it was in the USA as a default and system was reset in Feb. and had further issues with roads missing and thinking the default was again USA which was reset again in April. We were on a trip in Aug. and the navigation then would not recognize anything other than major interstates, including lakes or rivers... Everything seemed to be gone. Roads that were there for 50 years missing. That trip took me almost 4 hrs out of the way because it did not know the roads or see them. We had just returned the truck again for the third time with similar issues with Nav to Courtesy Chrysler Calgary, the dealer we purchased the truck from, and this time told they could not do anything as the system had all the latest updates and we need to go online to Navtech and tell them our problems and they may provide answers to our issues. This is basically dumping us, the owner, with the problem with a $4000 Navigation system that will not function properly and us to try to resolve. This truck only has 18,000 KM on it. Funny thing, I was about to purchase another truck or SUV this weekend and it will not be a Chrysler product and when my 2009 Chrysler 300C is ready to go, it will not be replaced by a Chrysler product because of the poor customer service I had to experience with this truck. By the way, I called the Chrysler hot line only to be told they could not help... LOL. I purchase a new vehicle roughly every two to four years times two... Lots of money losses for someone not to mention my 5 kids asking me what to buy or any people we know...and we know more than one.

I bought a Dodge Ram 2500 4 by 4 Cummins diesel 2015 model at Carl Gregory of Savannah Ga. I was told they would have my side steps black wheel to wheel for my truck that Friday. They put me off 5 different dates over a 3 week period to end up telling me they couldnt even get them (cost figured in price of truck). I ending up telling them to get them from OReillys auto parts or either Pep Boys and I gave them the part number to both, only to find out later that Mopar does carry the black wheel to wheel Mega Cab side steps. Now after owning it for six weeks my tire pressure sensors have gone out. It is now been the shop four times for a total of over 10 days and has yet to be repaired. The last time Carl Gregory had my truck, they had it for 6 days and did not do anything. They had told me it needed a module but after 6 days still do not have it put in. Now I have taken it to a new dealer to see if they can fix it. It has been there one day and they have ordered a sensor to see if they can fix it when there are 4 sensors that are not working. This is my first Dodge and probably my last. I have filed a complaint with Chrysler Corporation customer service....and my back Friday.

I am 32 years old and have owned 3 Ram trucks. I bought all 3 as the second owner from a Dodge Dealership. I bought a 2012 Ram 2500 with the Hemi 18 months ago. It was over 100k miles but had only one owner who had all the maintenance completed at the dealership. It appeared to be a super clean truck. Within the first 6 months the solenoid went bad in the transmission. $500. Now I am facing a bad camshaft and poor lifters. $3500. I have had the truck less than 18 months and am dumping over $4,000 into this truck and that is just to get it back to normal. Ram of course only has the same junk camshaft and lifters to put back into the truck. They have not improved it or do not have any aftermarket parts to fix their poor design. Not to mention it took 3 weeks to get in because this part remains on back order. I had loved my other Ram trucks and was happy with this one before this problem occurred but I will never own another one and like I said I am only 32. I would urge anyone looking for a truck to choose another brand. I cringe when I see them saying longest lasting trucks on the road. Good luck and dont buy a junk Hemi. It is only as good as its parts.

Purchased this truck new in November 2018. Brought it into dealer for their recall V06 possible loss of steering control. 7040 miles on it. Dealership performed factory mandated correction of welding the jam nuts in place on the draglink assembly. When I requested the drag link components be replaced with whatever the new trucks coming off the line have, they said their hands were tied by the factory to just weld the adjustment solid. This makes it necessary to grind off the welds for any adjustment in the future, and then re-weld them. This is not acceptable to me.No one with Chrysler will say how many times this potential cut the welds and re-weld process could be done. No one at Chrysler seems to know if the new trucks coming off their line have the assembly jam nuts welded. No one at Chrysler seems to care about the fact that I now own this truck with a diminished value as a result of this band aid fix, that is no longer adjustable. It is not what I purchased when new and I think it should be repaired to Like New condition. I have been told that they are not doing anything further and I am just going to have to accept their fix. I feel I have exhausted any further action with the Ram case management division as they have indicated they have no one with any more authority to consider this problem. Told them I will not be buying any Chrysler products again and got the impression they really dont care.

Executive Summary: The American Automotive Industry as we once knew it and in some circumstances its new European/Asian owners has and continues to set higher and higher standards for not only our convenience, but always with safety in mind. And having had and witnessed some really bad automobile accidents, I for one am grateful for their due diligence.This document speaks to the topic of safety. The DEF System warning that shuts trucks down after some pre-defined distance is dangerous to all who own or operate one. Many of us spend countless hours in our trucks and often at remote locations. This piece of programming needs to be recalled and adjusted such that it does not shut down the truck, but simply warns the operator of the need for service as quickly as is reasonable.The Solution: Reprogram the controller module and change the service warning limitations such that they are benign but not ignored. The Benefits: Safety of all customers and consumers driving our highways. The call to action: Reprogram the controller module and change the service warning limitations. I purchased my second (new) Dodge Ram Laramie Longhorn 3500 Dually 4X4 in July of 2013 from Allen Samuels Dodge on the South Loop in Houston, Texas in July 2013. Up until the circumstances Im about to describe, I can honestly say Ive been happy with the product and its performance. And, since I spend a significant amount of time in my truck with or hauling animals, reliability and safety is constantly on my mind. Getting stranded at any time is not an option although flat tires are often unavoidable on the trailers.December 2, 2014. I am a senior consultant for a small firm where we support an engineering software application that requires occasional out of state travel. This past December the firm received a call from a client that had an emergency and needed someone on site within 48 hours to assist them for a month or more. I packed, kenneled my dog and headed for Wilmington, NC from my home in Bellville, TX within 12 hours. I chose to drive due to weather conditions at the time, not wanting to get caught in any airport delays. Again, time was of the essence and with just under 48,000 mile on the truck had no reason to believe there would be any systems issues. The oil had been changed the day prior, tire pressure was good, DEF tank was full and I had just fueled up.December 3, 2014. I was sitting in traffic on I-10 just 20 miles outside of Baton Rouge, LA when the DEF System warning of the need for service within 200 miles needed to occur or the system would kick in a governor that would prevent the vehicle from going more that 5mph. I immediately contacted the Dodge dealership in Baton Rouge (Salsburys Dodge, 9550 Airline Hwy, Baton Rouge, LA (225) 926-8800). They were terrific, I had them replace the fuel filters and according to their accounting, they flashed the module and I was on my way in an hour and a half. Its now after 5pm. I needed to make Mobile, AL or beyond that night.December 4, 2014- February 24, 2015. I returned home on January 15, 2015, have had a couple of oil changes, radiator flush and new antifreeze added at a RAM dealership in Wilmington, NC, more DEF added to the tank and were now at 54000 plus miles. The late afternoon of February 24, 2015 I was heading home from Houston, TX and the DEF System warning came back on. Once again I have 200 miles to get service. Since the Tommy Vaughan Dodge Dealership is the closest to my home at this point and I had a good friend who had just purchased his RAM from them a couple of months ago, I headed in on the morning of February 25th. 100 miles before the DEF System programming will shut me down. I made the call to Tommy Vaughan and scheduled service for in the morning at 8am.February 25, 2015, 8am through February 27, 2015 4:30pm. The initial item noted was the need to replace the air filter. This did not resolve the DEF System error message as was suggested. The folks at Tommy Vaughan Dodge worked tirelessly for the next three days troubleshooting the issue and appeasing me. None of the module errors alerted them to the real issue. It took numerous calls to Chrysler by them and me to get technical support to their personnel with little or no success.I contacted my service manager at Allen Samuels to determine if she had experienced anything similar. She suggested it was the DEF System Pump. Additional diagnostics proved this to be true. Still no success with DEF System pressure through the injector. Turned out this needed to be replaced as well due to the failure of the pump. ONLY after much frustration (mine), the issue is resolved and Im back on the road. Three days later. Loss of work is 30 man-hours at a consulting rate and more frustration than you can imagine.A consumer at the mercy of failed manufacturer procedures. Total cost of repairs was just under $1300.00 (warranty on the DEF System parts had exhausted at 50,000 miles. I had just above 54000). RAM was not willing to help me out with the cost of parts and labor. The pump and injector should have been RECALLED in that nationally, there are 70 of these pumps on back order for RAM. What do the folks do that cant get parts? Lose use of their vehicle or is the DEF System temporarily by-passed, I wonder? So, why the long letter and what do I really want?I want the DEF System module that is programmed to shut the trucks down at 200 miles to be re-programmed such that you get the warning that the system needs service, but does not put me and countless other drivers like me across America in a potentially life threatening situation as a result of Clean Air Act mandates.I have hauled horses across the United States, served as the equine ambulance driver for horses that were on their way to colic surgery (two hours from a venue in Montana) and drive 75 miles one way to work each morning with animals and people at home relying on my safe return for their well-being. My 2013 RAM cost me $65,000.00 (it was my second in a two year period, I purchased my first $55,000.00 RAM in 2011).That all major automobile manufacturers put every single diesel truck owner in America in harms way is unacceptable. How many wrecks are caused because a driver was suddenly shut down to 5mph, or could not get to dealer within 200 miles to address DEF System issues? Why are 70 DEF System pumps on back order? How many are on back order for the other truck manufacturers?In my own case, the Columbus, TX service department had to go to Brenham, TX to get the replacement pump and to La Grange, TX to get the injector. And where I am grateful to their heroic efforts, what if I had been stranded in a far more remote location? With a 40 trailer and 8 horses in tow heading to an international event 3000 miles from my home? What is Dodge going to do for me then? Or FORD, GM, Chevrolet? What if the DEF System had been in place during Hurricanes Katrina or Rita or Ike? Would we have been shutdown on a crowded Freeway attempting to escape harms way? What about the next hurricane season? Emergency vehicles? What if youre in the ambulance thats headed to a hospital some 200 miles away and the DEF System warning occurs. Do you mean to tell me the ambulance will need to be out of service until a service department can find parts?I ask, do you have three days to wait for a situation that was completely avoidable? Im not a bureaucrat; Im just a working person. Like all my friends that own diesel trucks that are in the same situation Im in. Do the right thing. Recall all the DEF System equipment and replace it, reprogram the DEF module warning system and stop shutting people down.Im all about cleaning up the environment meant even if its with a colorless, odorless product that can kill people and animals if accidentally ingested, and although Ive not tried it, I understand its pretty good at cleaning stains on concrete. But dont leave people stranded because of pre-determined mechanical obsolescence (in excess of 50,000 miles or is it base upon vehicle operational hours?).Do the right thing. Recall all the DEF System equipment and replace it, reprogram the DEF module warning system and stop shutting people down. Thank you for your time and consideration. This document will be sent to all the major US and European automotive manufacturers and made public via DEF forums and all forms of electronic communications effective immediately including Consumer Report. Once this recall is in place to include the reprogramming of the DEF Module, I will follow-up with a thank you letter to all.

The 2005 Ram1500 was purchased new from Spitzer Dodge in Homestead, FL. I noticed when I was waxing it last month, the paint on the drivers door is starting to bubble from internal rust. I wrote and spoke to Dodge. They said they couldnt help me because it was outside the time warranty (5yrs) and referred me to the dealer. The dealer couldnt help me, even though the service manager (Mr. **) agreed it shouldnt be rusting and bubbling. It may be over the time warranty but it only has 58,000 original miles and not a mark on it. No body damage at all. Please warn people that Dodge has not remedied their paint problem from the past and they wont stand behind their product. I am stuck with a $700.00 estimate for a repair that is clearly a factory defect.

I purchased a Dodge Ram 1500 quad cab. And I love this truck. It rides smooth. This truck is great for on and off road. This truck gets up and goes no hesitation. But I would make the dodge level. I dont like the fact that the front of the truck is approx 2 inches lower than the back suspension. I also would maybe put a nicer rim on this vehicle. Also the steering box should be changed in this vehicle. They have been known to cause issues like the death wobble. The slider also needs to be reinforced and a sturdier lock should be used. But I love the body style and comfort of the interior. And the overall appearance and performance of this vehicle. I love the engine sizes you can choose for your lifestyle. Dodge is a very reliable truck. And I chose this vehicle due to reputation of Dodge Ram Tough. Ive never had any problems with it.

I have a 2019 Dodge Ram 3500 for 5 months now. I also use my truck for work and had a incident in Pennsylvania. I was told parts will be in 2-3 business days! Then 5 days later I was told parts are on back order up to January. I cannot work due to no parts to replace...Brand New Truck and no parts for it!! Also, I have a Case Manager and she said she has a Expedited Team looking into it. Now, it has been 13 days and still need the same 3 parts. There is no guarantee on any parts. Ive asked for a replacement truck and still no answer!!!! But I cannot make a vehicle payment now due to no replacement parts or vehicle for work.. Next it will be I Cant Pay My Bills.. They still expect me to make a car payment though... This is not good customer service!

I purchased a 2011 Dodge mega cab 4x4 longhorn edition dually last year ($54,000) because I owned a 2006 same truck and it was great to me. This 2011 has been a big headache. It has a horrible vibration and a loud clunking noise when you let off gas or give it gas. It is doing this since day one. I am back and forth to dealer, till I filed for lemon law. Florida only covers vehicle up to 10,000 GVW and the truck is rated for 10,500. Bunch of bull crap. I had to file a lawsuit and I am in the process now. The court date is not until Sept 2012, so I will have owned truck for over a year and a half. On top of it all the truck gets horrible gas mileage compared to my 2006 almost half. My 2006 would get around 19 on highway and the 2011 gets 10. What a joke Dodge is. I will never buy another one after these problems with customer service and Dodge. I have read on several forums that people are having this same problem and have been getting the same run around. If there is anyone who would like to file another class action suit get in touch with me.

I purchased a brand new 2020 Dodge Ram Super Cab. In the first 47 miles the screen went blank on the 12 inch Uconnect, Power windows didn’t work, air-conditioning didn’t work etc. A few miles later the cruise control goes out of control, Now The adjustable foot pedals won’t adjust, All this happening in less than 500 miles, these things should not be happening on a brand new truck.

My truck I bought brand new and less than two years was in for warranty work for over six weeks and back many other times. Was not done to my liking. Many recalls. Also Chrysler corporation was no help and they dropped the ball.

2011 dodge Ram 1500 - Seems the dealer is just into changing parts. Still have the same problem after 3 times trying to get it fixed. Maybe some of the same truck owners out there can help me. I have a howling noise from 25 to 35 mph and when I get to 40 on up I have a bearing sound that comes and goes. Let off the accelerator and the noise goes away. Anyone had this problem and what was the fix?

Bought new 2500 Crew. 6.4 on spec sheet. Used 2qts of oil doing break-in, continued to smoke at startup, Gets 8mpg. Dealer said all is normal! Worst truck I have ever owned. Traded back to Chevy. Expensive lesson. Come to find out they cost same as Ford and Chevy new but when its time to trade Ram, no one wants them. Lesson learned. Never again!

Took my 2012 ram 3500 Dually in for service.. Repair front hubs, bearings, front steering stabilizer, and 4-wheel drive transfer case, alignment... Also to fix the warning lights that keep coming on (Service 4-wheel drive, ABS light and brake light).. Ok so got all this done at Arrigo Dodge in West Palm Beach.. They had the truck for 12 days... Got it back and transfer case making a binding noise, lights are still on, and front end now pulls to the right... Take it back to them and they have it another week.. Pick it up and the lights come on again.. Ok so now I tell the service guy I need to drive to Colorado 1800 miles. Is the truck safe? He said Yes dont worry about the warning lights. Just have it looked at when you get there. If they stay on... Well Im not a mechanic so I drive it there not realizing that the ABS brakes dont work when those lights are on.. And Im pulling a 24-ft trailer... So I get to Florida take it to the Dodge dealer to get it checked out. The dealer checked out the truck... Come to find out the alignment was done wrong which wore the 2 front tires to the core and they put the wrong chain in the transfer case and used the wrong sealant in the transfer case.. The Dodge dealer in FL was contacted by the Dodge dealer in Colorado and this was brought to their attention. And the spec sheets and repair diagnostic was given to the dealer who incorrectly did the work the first time (Arrigo Dodge WPB). The Colorado Dodge dealer said that the dealer who fixed the truck originally should pay for the repairs.. I contacted them several times even speaking to the owner of the Dodge dealer, getting nowhere.. Now Im out 1500 dollars and that is not right.. Let alone I put my family in danger since the Colorado Dodge dealer said there could have been a bad accident due to the repairs.. I think that the original dealer should be liable for the repairs cost... Thats why we take our truck to the dealership to get worked on by certified mechanic.. To be safe and right... Again Im not a mechanic... Thank God nobody got serious hurt on the road... That would be a law suit waiting to happen...

I bought a 2015 RAM 1500 EcoDiesel back in April of 2015 from Rydell Dodge San Fernando Ca., on October 31th, 2015. I took the truck to Rydells Dodge of San Fernando for service (maintenance). After they were done, the service advisor told me did you do something to the coolant fluid? I said no, why? He replied because is a different color, is black and normally it looks green or pink. I said do you need to look into it? Is it safe to drive? He replied is ok, just make an appointment whenever you have time and bring it back.Drove home and curiosity got to me, popped the hood and surprise, it was not a different color only, there was oil in the coolant reservoir tank. Now, Im not a mechanic but a simple dipping my finger into the coolant showed me that it was oil, lots of it. Took it to a closer dealership Hunter Dodge of Lancaster Ca. As soon as their mechanic popped the hood and saw the coolant reservoir tank he declared it not safe to drive. Now, it has been in there ever since and today is Dec. 10th and still no truck back.

I have a 2007 Dodge Ram 1500 Mega Cab 4x4 which was bought new with a lifetime power train warranty. The oil pressure gauge went down several times, which I pulled over and sometimes the minute I did the pressure picked up. Most of the time I killed the truck for a few seconds and restarted and pressure picked back up. I took it to Rockwall Dodge. They kept it for a week and told me they could not duplicate and to keep driving it. If it happened again, to not turn it off, and drive it to them. I told them I am not driving my truck with no pressure. Few months later the rod broke in the motor. The field rep said there was sludge in the motor and denied my claim, saying it was not maintained. I sent a year’s worth of maintenance receipts to the case manager, and they say that it’s the field manager that looked at the pictures to base his personal opinion even though I have records. Now there is no one to override this opinion. I did my part (regular maintenance). Now they still won’t fix my truck. There are fresh metal shavings in the photos that sludge the oil and turned it silver, pieces of the broke rod, and pick up screen full of shavings. This is all a result of the rod breakage and there is no reason this should not be covered. I had the dealership send me over the same photos the rep was sent and there is no way this is an un-maintenanced truck. Need help to make Dodge honor their lifetime power train warranty!

2016 Ram 4x4 Ecodiesel MPG - Went in for software updates. They also changed a sensor that went out in the exhaust. Since this I cannot get over 20 MPG and before I use to get 28 to 31 MPG. I bought this and sold my Tundra for the MPG as I commute. Whats up with this RAM? I think they should have to refund my money or fix it for 20 MPG. I could have bought a heavy duty 2500 or a gas truck? Has to be a law on this false MPG claims.

2014 RAM dually diesel brand new and Ive had nothing but problem. Tires all wear out faster than theyre supposed to, computers been flashed at least 12 times, transmission went into limp mode at 155000.1 exacexac because the computer went out of the transmission. The dealership wrecked my truck into the garage door and I am still fighting with them. Im trying to get that paid for after they depreciated the value of my truck that they just wanted to put body filler in it and paint it. I had to pay my insurance company to fix it, and Laporte Chrysler in Indiana is refusing to give up their insurance information. Ongoing situation of nothing but problems and the runaround and lied to and cheated. Ongoing situation of nothing but problems and has been the biggest nightmare I have ever encountered dealing with the dealership and Chrysler in general.So disappointed, has been the biggest nightmare I have ever encountered dealing with the dealership. I would love to find a lawyer that I could sue Chrysler for all the problem that I have. I had to pay my insurance company a 1200 dollar deductible and lost out on $14,000 and work because my commercial vehicle had to be repaired and I couldnt use it to work. I thought I was buying a new truck so I wouldnt be stranded on the side of the road but this truck has done nothing but left me on the side of the road.

For some reason my 2015 Dodge Ram 1500 express 8 speed transmission will stay in a high gear at around 30mph and always runs around 1000 rpms. It makes itself sputter and jump gears a lot. Has anyone else have this problem? The dealership told me that all the 15 models do this but shouldnt affect the truck at all. What do you think?

My 16 month old son, Odin, and my 3 year old Thor had just been buckled into their seats. I just plugged in my phone as my battery died sending a text that I would meet in a few minutes... for the catfish festival! I backed out, started driving and poof! My airbags exploded!!! I drove off the road and into my neighbors driveway without ever hitting the breaks. Next thing I know, my face, shoulder and arm are burned from the airbags, and my kids are screaming. My neighbors all come out, one saw the whole thing, and asked what happened. I am sure I sounded like crazy lady with..I have no idea. But, I really didnt know why one minute I was fine. And the next I had airbags and a crash. 1 week later I got the recall in the mail for the airbags. I still have not received the recall for temporary loss of vehicle control. Ram has not responded to my report of the recall, its been a week and I have called EVERY day to see when I get to talk to someone. I walked into local Ram dealer and asked for the local Chrysler rep-Scott ** - I cant get his number nor will they give me his email or even a mailing address for a lawsuit letter! My GEICO rep wants to part out my totaled truck without looking into the recall. I am told by 3 GEICO adjusters, they are not going to download the box... the magic box that will confirm my airbags, and if I want to persist i.e. It I can. Wow. Where is the class action? My attorney said since me and my kids werent racking up thousands of medical bills (we were only going 15 mph) it is not worth taking on. I am now out 10,000 to get my same truck this year. I am changing insurance, to say the least, and want to sue Chrysler... but have no address for my lawyer to send a letter to! Anyone else have this problem??? My uncle owned a Chrysler dealership for 30 years (retired for last 15) and has never heard of such negligence by Ram. He is embarrassed to have been their rep/dealer.

I have a 2008 3500 dually. I had bought the vehicle new. The dealership where I had purchased it from is 65 West of St. Louis, MO. When I purchased it, they had a special for free oil changes. So, the dealer had done all the oil changes on this truck until it hit 50,000 miles. There is a sticker on the support beam by the radiator that states that the front drive shaft should be lubed at each oil change. There is also a note in the owners manual that states that the drive shaft should be lubed. There is no zert fitting for the drive shaft and Dodge claims that it should be there, but they will not do anything about it. Dodge has taken the attitude of too bad, so sad.I had started to hear a metal grinding noise coming from the front end of the truck. I took it in to the dealership and they told me that the ball joints were bad. Lucky I had purchased the extended warranty. The warranty company did pay to have it replaced but the tech failed to drive it or check the wheel bearing. So now I have to take it back to the dealer and in hopes that the warranty company will honor it. The vehicle now has over 100,000 miles on it. I bought it only because of it having a Cummins engine.

The area made on the truck for attaching the running boards tore apart and running board on driver side released from truck. The truck performance retailer who installed it said this is the 2nd one he has seen...

My complaint is regarding my 2012 Ram 1500 Laramie 4X4 Crew Cab. I specially ordered my truck and waited a little over a month for delivery. On the day of delivery, I did a general inspection to make sure the truck had 4 tires and that the gauge display had worked. I followed my wife back home and then parked the truck in my driveway by itself. We went in for a few hours came back out as I helped her into the passenger side of the truck. I noticed that on the b-pillar next to the door latch the truck had a dime size paint chip missing down to the bare metal. I phoned the dealer and was told theyll take care of it. I had my wife take it in. My wife noticed that at the same time the plates were wrong, commercial instead of passenger. So they said they would fix that. The dealer tried to pass off touch up paint, a big glob in fact as a quality fix on a 2012 Brand new truck! I was obviously annoyed with this. I complained, they said theyll send it out to the body shop. This got me concerned to look over the whole vehicle in depth. I checked everywhere. I found multiple scratches in the door jams both on pillars and on the doors themselves all were down to the bare metal! I also found a dent on the driver’s side door that had to come from the factory, seeing how it was at a 45 degree angle an inch behind the handle and had no scratch to it or no paint from another vehicle. The dealership made excuses, but their service guy even stated, hey it was definitely a factory caused blemish. I was told they would take care of it all. I questioned a loner car for the time it was being fixed. I had taken the time to mark with frog tape all the issues and write out a list explaining them and how I didnt want any bond/body filler used and no touch up paint on the vehicle. When my wife went to drop the truck off and hand the service guy the paper I printed up for them, he tells my wife, Oh, this list gets longer and longer. They gave my wife 2000 Dodge Neon that stunk like b.o. and ran with no child seat restraint hooks in the rear. I have a newborn that had to be placed in there. Needless to say, I was perturbed. I called Chrysler and made an official complaint. They had my truck for almost a full week and they didnt bother to give as much as an update call. I had to call both Chrysler and the dealership to find out what was going on. I felt skeptical about my trucks repairs and asked to know what body shop they had it sent to. I was told and attempted to get the technical info on how it was fixed directly from the body shop. They gave me the run around and told me speak to the people at riverhead dodge. I thought it strange like a cover up since its my truck and the people who worked on it had brushed me off to speak to the dealership. I inform Chrysler and they tell me theyll be contacting Riverhead Dodge and get back to me with exactly how my truck was repaired. I said okay. I had to call Chrysler back to get the info from them. I was told some spots were touched up. I was not happy. I then got a call from Riverhead Dodge service dept. stating my truck was all ready for pick up. Due to my work hours and service dept hour’s confliction, I had to go over my truck with a salesman who could care less and was insisting I be happy with what was done. I was not, they had used touch up paint on one of the spots, didnt bother to finish wet sanding another and left a paint run on one. I was furious! I left the truck with a brief note to the service manager explaining why I felt it was not done. I called Chrysler, asked for a manager even though I was told that a manager was to be contacting me in regards to my case. I again had to contact them. I was told and I quote! Since the dealership is satisfied with the repairs made to the vehicle, we here at Chrysler are satisfied with the repairs made to the vehicle. Wow! Some customer service, huh. I thought it was the customer whom they had to satisfy. Guess not. That’s where my complaints have been since. I then during the very next week after, noticed when cleaning my trucks interior that the plastic on the center console passenger side kick panel that it was the bark brown in one spot and all the rest was the tan. I phoned another dealership, made an appointment with their service dept. They made note ordered the right color piece and replaced it without issue. So my main complaint is with Riverhead Dodge and Chrysler itself. If they end up with requiring another bail out, the government had best not assist them again and let them go under. I think a lesson in humility is exactly what they need so that whoever buys the company next can make some changes, both in the quality of the product and the quality of the customer service.

My 5.7 hemi had 2 broken valve springs, replaced them. Now after a short time I have a check engine light on and code says cat problems. I hope this is not true. Can someone help me?

I bought the truck used from a Dodge dealership. Used it. Had 58,000 miles on it. I was shocked I got the loan so I planned on keeping the truck for a while. When it hit 102,000 miles (out of nowhere!) I lose the transfer case and the transmission (and I never abused the truck). Actually bought a new transfer case from dodge. Cost me $3,500 and cost me the same for the transmission I had rebuilt. 30,000 miles later the same thing happen to me. I lose both of them. To make a long story short I replaced 3 transmissions and 3 transfer cases.Got the same thing from dodge about transfer case out of warranty. I swear there was a defect in the truck when it was made, I took it to good people not on backyard mechanics. No one to this day could figure out why. I would of placed a suit against dodge for all the money I spent because trucks just dont do that. The truck was never wrecked either. Last winter I put a Jasper trany and Jasper transfer case in it. Had my truck maintained all the time. Last Nov. I had to change everything because it blew out dry shafts muffler pipes. It vibrating and no one can figure it out. WELL I am extremely happy to say I got another loan and I bought me a Ford F250 Super Duty. I will never buy a Dodge Ram ever again. They would have to give it to me for me drive it.

Ive owned 5 Dodge Ram... 3 3500 hundred. And 2 1500 hundreds - the first one went through brake shoes every 7000 miles... Dodge would never admit there was a problem. My current Dodge Ram 3500 is a 2013 Laramie. I had 7 recalls on it. The last recall they dont even have a part for. I drive 80 miles round trip to have this taken care of. Thats money out of my pocket for their screw up... I will never buy another one.

Bought the 2105 Ram Long Horn 2015 new 52,000.00. Had 4 recalls on it, not counting this last problem which I will describe. While the vehicle was under warranty the vehicle locked up in the rear up position. Could not change it. Dealer finally changed out the pump motor in December of 2017. This is October of 2018 and the vehicle is doing the same thing. When the new pump was put in I was told the parts and labor were covered for 2 years. What they failed to tell me was once the original warranty expired, that pump and the labor are no longer covered. So the new pump they put in 10 months ago is now going to cost me over 2,000.00 and the truck has 34,000 miles on it. Well, I am now going to buy a Chevy truck, and I pray my wifes 2018 Dodge Challenger holds up. Chrysler has stuck it to this customer for the last time!!! Do not buy a Dodge truck with that inferior air suspension. The 2019 Dodge Ram has a recall on the rear end before you leave the sales floor, so you are now warned about this junk manufacturer and their junk product!

I purchased my Ram 3500 2014 from Scottsdale Airpark ram in Arizona. This dealership will not help me with any of the below issues. Chrysler, paid a tech to do a ride along, and the tech seen all the below issues, but the computer said the truck was fine. Well it is NOT fine. This is the biggest piece of ** on the road. Please read #15. Very important. 1) The exhaust break does NOT work. 2) There is no power from the turbo. I cant even tow my 10,000 lb toy hauler up a hill. On my way to Flagstaff a 1973 40 Winnebago passed me. WTF! 3) Passenger rear light out, still shows up on screen. Airpark ram cant fix this. 4) Passenger light on step is now out. It was working when I dropped it off on 12-3-14. 5) Steering wheel is still sloppy. There is too much play. This is the fifth time they tightened it. 6) There is masking tape residue on the passenger side, after the windshield was removed at Airpark, to install the new ceiling. 7) Still no stopping power from truck breaks when trailer is hooked up. 8) Replace ceiling. Bill has it ordered. Never installed after a month and a half. 9) Tires are bald. Bill has an email to Coy. Waiting on response. Response was Not our problem. 10) There still is loud eerie creaking noises coming from truck, when in off position. 11) The horn sometimes sounds weak. You can hardly hear it. 12) Still no power and lag when towing a trailer. 13) The truck auto starts on its own. 14) The truck will not let you in sometimes when using the remote.15) BE VERY CAREFUL!!!!! The truck will go into full acceleration when you are driving. It has almost KILLED me, and others when this happens.I would like to start a class action lawsuit. Please call if you have the same issues.

This is my second Ram and it will be the last. I needed a good reliable truck since I travel for a living in it. So I purchased a brand 2014 Ram 1500 crew cab in June 2014. I have put 15k mile on it and love the room and performance of my truck. However, the 8 speed transmission has issues and was in shop for a day. Note: It took 3 weeks for the dealer to get the parts. Im not sure if it’s been fixed since I only got to drive it for about 3 weeks and then it had a major oil leak. I took it to my dealer on Dec. 19th and today is Jan. 3rd and I still do not have my truck. The dealership told me it would be 3 weeks, which is stupid! So, I contacted Dodge and they cannot give me a reason other than they are trying to locate a part. I was referred to a case manager whom hasnt returned any of my 4 calls. Also, I was given the part mgr. number at corp. office. Once again, No return phone calls. I like my truck but, I will not deal with this lack of service from Dodge Ram Trucks. My dealer has been great to deal with but this new V-6 has issue with the oil filter housing and the 8 speed transmission does too. I thought I was buying the truck of the year. But I made a big mistake. Buyer Beware. I wouldnt recommend anyone purchase this truck unless you are looking for trouble.

My husband and I purchased our 2013 Dodge Ram 1500 on August 8th of last year. Our first issue was the a/c took it to the dealership. They did the dye test and said everything was fine that it was just over charged within 2 weeks. I was calling them again because it was not fixed. They tell me to bring it back, they did the dye test again and found a bad gasket, problem fixed!! Now our second issue is well we dont know. The dealership dont know either. The traction stability light was coming on and staying on while at the same time the tire pressure sensor is beeping and flashing in the dash. I called the dealership starting on the first of September and I called them everyday. I was told by one of the service associates that unless it doesnt start or leaves me stranded, then it should be fine just keep driving it. 4 associates, 2 managers and over a week later, they call me to bring it in that was on 9/10/14. They still have our truck and still dont know whats wrong with it. Im so frustrated and dont know what to do!!

I have taken my truck into 2 different service departments and they have refused to fix the problems. I have been given every excuse in the book, My truck is full of gas, the truck needs new tires, and many more. Ive been told that everything is within the trucks specifications and as intended. But meanwhile, the trucks drivers seat no longer goes all the way back and up. The seat sits sideways and you feel a big depression in the bottom of the seat. The seat back was replaced and now it is twisted. Left side is further back than the right side. The seat actually adjusts while youre driving the truck and will not stay in its locked position. Suspension no longer goes all the way up and it now lowers to where the suspension binds itself while driving or parked by itself.

On Oct 31 I was driving to work in my 2013 Ram 2500 Laramie, 58K truck. About 3/10 of a mile before my turn in, the transmission threw itself in 1st gear (from about 45MPH) and the truck completely stalled in the roadway. No gears, transmission would not engage, no power, no go. Had the truck towed to Moss Bros San Bernardino. Moss tells me it will be at least 1 week before they can even LOOK at my vehicle - however it was already towed to the dealer, and as stated before - it was and still is completely inoperable. The following day I receive a call from Moss Bros - stating they THINK a bearing on the input shaft grenades itself through the transmission, and is covered under warranty and theyre going to work on getting a replacement.Fast forward to Friday the 4th I receive a phone call from the dealer and they say they HAVE NOT torn down the transmission case nor done anything to the vehicle. Well how could they have known or hypothesised a bearing went out without even having looked at the vehicle? The following week I receive a phone call from the dealer stating that the transmission will be rebuilt and covered by FCA however, parts are on back order (specifically the valve body). My service writer told me to expect it to be in by the 22nd of November.However, he also mentioned they have brand new transmissions (68RFE) in stock at their local warehouse. However FCA will not authorise a replacement. All while my vehicle has been sitting at the dealership for approx. 2 weeks at this point and I have not been offered a rental vehicle of any sort. So I call FCA Parts escalation and I am told the valve body is on back order and to expect it by the 22nd. November 22 rolls around and I receive a phone call saying that there was an issue with the vendor for the valve body and they are delighted to inform me that the part will arrive the week of the 28th.I explain to FCA parts escalation how this is unacceptable as my work vehicle, revenue generating work vehicle, my fleet vehicle has been out of service for 3 weeks and I cannot do my job with my personal vehicle. I was not offered any kind of rental for my truck being in service for so long either. Parts escalation then assigns me a case manager. Im told to expect a call from the case manager the following day. Never received phone call. The following day I receive a phone call from Felicia in Chrysler Parts escalation and she explains to me that the valve body will be delivered on 12/1/16, however that IS NOT A GUARANTEED DELIVERY DATE AND IS SUBJECT TO FURTHER DELAY. Again, 12/1/16 marks 31 days without my work vehicle.I call my case manager repeatedly only to never receive a callback or even as much as an email. Fast forward to today, 11/28/16. I call my case manager and repeatedly leave voicemails demanding to be called back. After about 4 attempts I get ahold of someone who passes me onto a manager, who then calls my case managers, Irving, directly. Irving explains that Chrysler is not responsible to provide a rental vehicle, nor will they provide a rental vehicle, nor will they compensate for a rental vehicle, nor will they replace the transmission (when the COMPLETE transmission is in stock at the local warehouse) and I will have to wait until the valve body is delivered.I got a complete run-around from him about how FCA is not liable for rentals, nor is the dealership, and nor will they further investigate replacing the transmission with one in the local warehouse to get me back on the road faster. So here I am still without my work truck not being able to do nearly 1/5 of my daily tasks because FCA will not do anything to expedite the repairs on my vehicle. I should also note that the vehicle is currently under the 5 year 100K mileage warranty. FCA corporate has given me nothing but a complete run-around and basically shove it attitude about expediting the repairs on the vehicle or issuing a replacement which would have solved the issue 100% and gotten me back on the road 3 weeks ago.

I purchased my 2012 Dodge Ram 3500 truck in 2013 and initially didnt have any issues. The first issue happened in June of this year. After having towed nothing the first 2 years, I purchased a 44 RV. After the second tow, a trip to Louisiana, the engine began to bog down on me and lose power. I took it in to the dealer to get it checked out and they hit me with a $2,000 estimate for repairs. Said the EGR valve was bad ($799 for part) and needed to be replaced. They also said a front ABS wheel sensor was bad and needed to be replaced as well. Guess what, my warranty didnt cover one cent of the repairs. They said this wasnt covered in the warranty. Go Figure! Well now I have a bad taste in my mouth for having to dish out so much money. Ive always wanted to own a dually and found that the Dodge was more affordable to me. Anyway, I chalked it up as a loss and moved on. That is, until now that I have gotten a Perform Service Soon light on my dash. After consulting my owners manual, it says I need to take it in to get emissions maintenance performed. Emissions/EGR Valve....Do you see where Im going with this? So I call the dealer and ask for cost. For starters, it will cost me $110/hr. to just check out the problem. Ive owned several Nissan vehicles and let me tell you, it never costs me a cent for them to troubleshoot any problems that I have. Also, I have never paid over $200 for any issue with them. They cover almost everything and better yet their vehicles rarely break down. At least the ones I have owned havent, thanks to God! Anyway, I think I am about to trade my Dodge in for a Chevy or Ford. I wont be able to afford paying Dodge for all the high repair costs and maintain payments at the same time. I really wish Nissan would come out with a ton pick up!!

I bought my 2016 Dodge Ram 4X4 Cummings diesel used in Coldwater Michigan. I live in Northern Indiana. The truck had 33,000 miles on it. I have had no problems with this truck. Changed the fuel filters when I first got it and did an oil change. The truck runs like a top. I haul a 32 foot travel trailer in the summer months to go camping and it tows so much better than my gas model Ram 2500. It was a 2008. I would buy another one in a heartbeat. Love this truck...

First of all Dodge Ram offer the most sporty truck out there. Its in a class by itself, other trucks look square. I love that theres different models to choose from to fit your needs. They have the most towing power and the most horsepower. I love the quad cab which can carry six persons and not to mention the style which brings class to there vehicles. The quality you get for the price which some vehicles fall short. Plus theyre long lasting, I own an 2003 and its still running and people are still complimenting me on how it looks. Dodge Ram for life!

My 2018 Ram Power Wagon has 56,000 miles already, and has not had any issues. While I have driven all Japanese in the past, Jeep and Ram are paying attention to the real customers and making far more interesting products. This makes it hard to compromise and buy a lesser vehicle. Having the most off road capable full size truck in the world is fantastic. The lsd rear diff is perfect for roads. Lock both diffs and disconnect sway bar and good luck getting stuck. The winch, way more handy then you think. The de-rated towing capacity is absurd, and it will squat less and handle more than most heavy duty trucks. The interior, and the small details the Japanese used to think about round out these trucks. Keep up the good work, and keep improving reliability and I will be back for another Power Wagon and a Gladiator to replace our Four Runner.

From day 1 when I drove off the lot I called dealer and said brakes are squeaking and grinding. They said too bad get new brakes, lol. Yep seriously brand new van. So I have taken it for a weekly oil change for 2 months and said brakes are bad and have been told no it is my imagination. So now that the warranty is out they say I need to pay them 500 for new brakes. They are worn to metal on 2 month old van. The coolant leaks. There is a hole in the floor of the van, a mid-weld, the headliner does not meet pastis and is frayed, one recall cant be fixed. No parts and dont know when they will have them. The leaf spring bushings are bad and the van squeaks going down road. So 2 issues are dangerous safety issues. Chrysler will not fix anything. I had a 10 year old Sprinter that I should have kept. This is complete junk and Ram Chrysler has zero customer care. Do not buy one, this may put me out of business. The pic is the hole in floor. Notice you can see the ground outside

The truck will not properly shift to 6th gear. Upon a visit to dealer, I was told it was ok, but there was no change in its performance. Then a second trip was made to the dealer who again said that there was no problem. I then found a different dealer and was again told transmission was ok. It was not, so I returned to first dealer and had transmission mechanic take ride with me. He saw problem but did not know how to repair it. He told me he would contact Detroit. That was March 06, 2015. I feel as if Im being blown off. The problem is real and must be addressed in an honest way.

Its great on miles and tows wonderfully. Its brilliantly awesome and stylish. The key fob is awesome. You can start the car with it and then take the key out so you can lock the car while its running.

I called the dealership about my 2014 Dodge 1500 Outdoorsman with a bunch of problems. It has only 40.000 km on it. I have to pump the brakes. The service advisor said this was normal. Both bumpers are rusting. I was told it is residual rust by the service advisor. The first time and the second time it was due to road sand and was not warrantied. The truck will do random horn honk and door lock at lights or just sitting parked. It wont do it at the dealer so it is my problem. Engine has bad chain and lifter noise after being parked for 3 to 5 days but the service advisor told me this is normal for that type of engine. After a few hours of driving it starts to get a right hub howl but it wont do it at the dealership so it is my problem until it breaks. After driving a few hours on the highways when you slow down for a light you get different cluck. But because it wont do it at the dealership it is my problem until it breaks. I have reported all this to Chrysler Canada but their answer is well if the dealer cant find it or wont do it at the dealership then wont do anything and the rusting bumpers is normal wear due to road conditions. I payed extra for extended warranty even tire warranty. If I hadnt pay the truck off I would have driven it back to the dealership and walked away. They tell me I can come down and trade it one.

I have a 2010 Dodge Ram 1500, which I purchased in November 2010. I purchased it because my 2009 had a gasoline leak, which my mechanic found. When I took it in, I also took it in for AC/HACV recall. They refused to allow me to leave with my truck. They said it was too dangerous, and they had no loaner. Now I own a 2006 Dodge Diesel, and this 2010, plus I have had nothing but Dodge products for the past 14 years. So when they refused my request, I asked them what I was supposed to do to get home and that my job required that I am on call as the Crisis Center Director 24 hours a day, 7 days a week; and my husband is the EMS Director for Atascosa County and he is also on call 24/7. Neither of us could be without a vehicle. Also note I was 32 miles from home. When nothing else could be done, I was told I could trade my 2009 for a 2010. So I did, because I needed a vehicle immediately. I lost the lifetime warranty on the 2009 Dodge. By the way, I am also a senior citizen aged 65. When I took the 2010 in for the recall last week, I asked about the plastic discoloration on my truck handles. The truck is a beautiful red, pretty and shiny; but the handles make it look bad. I have not damaged them in any way. I was told thats just how it was and they could do nothing. I want you to know that the quality of this trucks plastic is horrible both inside and out. When I trade again, should I have to, Im sure they will lower the trade-in price because of the handles and plastic; and that is not my fault. I believe you care about what people think, so Ive taken the time to write and inform you of this issue.I have always used this dealership and salesman for years, but Im very disappointed in your product. Too bad, you dont care enough to make sure your dealerships show the same respect to people.

My 2003 Dodge Ram pickup, with a 5.9 magnum engine and a 4x4 fixed differential, was rebuilt. Fourteen months later, it breaks down again. Fifteen months later, it can’t be rebuilt.

When we purchased our 2007 Dodge Ram 1500 it was during the promotion for the Lifetime Powertrain Warranty. The stipulation was that it has to be taken to the dealer every 5 years for a check up or the warranty is voided. We took it in December 2012 and again in August 2018. We felt that since December 2018 is 6 years that we still had the warranty. We were informed by Dodge that they do not have to notify us of either an impending expiration or that we needed to return for the 5 year check up. Since it hasnt been a full 6 years after we were hoping to get the warrant reinstated, at the dealers direction. We are having a terrible time getting a resolution from anyone at Dodge. We have purchased a total of 5 vehicles from Chrysler over the last 12 years and were hoping they would consider a long time customer.

This is my third Ram. My first was 96 1500 v6 magnum. My second was 04 Ram 1500 2wd5.7 hemi. Never had any major problems. Now I own a 2014 Ram 2500 4x4 and love it. Great tough trucks. Like any vehicle always keep up with the maintenance.

On March 22, 2015 I did my paperwork to lease a Ram 1500. I had been driving it for the last week and ended up driving about 300 miles. I have had some issues with the truck from the radio, to the wheel sensors, to hub bearings, to paint work. I dealt with it for almost a year, and saw it was truck month again. I decided to go in and trade my vehicle and see what If I could get something different. The dealer asked me when I wrecked my truck. Told them I never wrecked my truck. CarFax is showing that on 2/3/14 the vehicle was involved in a front and rear impact accident. Very minor damages reported. So then my investigating skills got the best of me. With the dealers help, I have received the invoice, build date, transportation drop off date, PDI report etc. I found all this stuff about my truck at the beginning of March of 2015. Contacted CarFax and they confirmed that the vehicle was in an accident in Michigan on 2/3/14. So looking at the dealer invoice, it was invoiced on 2/10/14. Accident occurred before the dealer invoice. No dealer trade was involved. Shipped directly to the dealer. The transportation company dropped off the truck on 3/10/14. Exactly one month after the dealer invoice, and there were NO damages to the truck. I have the transportation copy of drop off and signatures on the sheet. The dealership was also able to provide me with the build sheet and it to was in a KZOB status. This was interesting because it has limited definitions on the sheet, but one stuck out was damage. The truck then was Pdid at the dealership on 3/12/14 with 12 miles on it. Then I started looking at the truck and drove it for a week and leased it on 3/22/14. Chrysler customer service told me it was just a scratch on the truck and that is why there is a CarFax incident. I said that there is a scratch on the truck and now its reported to CarFax? What? If it was a scratch wouldnt it have been fixed and sent out? Why would they report it to CarFax? Who is covering what up? Today on 5/11/15, I am getting nowhere with Chrysler/Ram/Fiat. Everyone wants to pass the buck and point fingers to the dealership. Now I am waiting to see if the district manager for Chrysler Great Lakes region can do something. I have had a discussion with him, after learning about the CarFax report, and he said.... it happens with transportation damage. I can understand transportation damage occurring, but you would never think that when buying/leasing a brand new vehicle that it would have already been wrecked. The value of my truck isnt as much as one with a one owner, good serviced, good CarFax vehicle. But it is ok to deceive the dealer and the public/buyer.

Had an 03 Ram 1500 QC, never one issue. Not one. We bought an RV to haul behind it and 4.7 V8 struggled a bit, so we bought an 08 RAM 1500 QC with HEMI, much more power. Again NO issues other than the wiper motor being recalled... replaced while still working fine and the NEW one failed. Other than that, great truck. Just bought a new 14 RAM HEMI QC Lone Star nice, modern options, extremely comfortable, 8 speed, 8 inch radio display and 7 inch cluster display. Very nice.Bought a bigger RV (30 footer) pulls great, integrated trailer brake works excellent. Great truck, best I have ever owned. Why am I having such good luck? I am hard on trucks, they are designed to be tough and reliable and mine always are. I have friends who have bought RAMs and they too have great success, so WTH is going on? Love my RAM.

PROBLEMS WITH 2015 DIESEL 3500 DODGE RAM!!! I can’t speak for any other truck but 2 weeks ago my truck had a message about the DEF pump and I took it in. And I have taken very good care of this truck, oil changes are on time, fuel filters get changed on time, I take it to the car wash regularly, the DEF fluid is put in as soon as it hits the ½ way mark, I put new tires on it. They replaced the pump and found that something electrical was causing the pump to burn up. Well yesterday 3/30/17 I was told that the part wouldn’t be in for 3 MONTHS!!! In that amount of time they could rebuild the entire truck. Now I can’t trust it even if I get it back to haul my 5th wheel or me for that matter. My truck has 35,000 miles on it, however you don’t buy a truck to make huge truck payments on a something that you CAN’T DRIVE!!! I called CHRYSLER 1-866-726-4636 and they said someone would call me back in a couple days, but hey if they happen to not call you by Friday, you can call back on Monday. What the Hell!!! REPLACE THE WHOLE TRUCK OR OFFER ME SOMETHING!!! If you buy a 3500 Dodge Ram you best have someone follow you when you haul your 5th wheel once it gets to 35000 miles because let me tell you will be stranded on the side of the road!! And good luck having your truck to even get to a campground. They said they would reimburse me for a rental car, NO just pay for it, and pay for my truck payments since CHRYSLER HAS MY TRUCK AND I DON’T! I love the looks of my truck but if I can’t drive it what good is it?!! I hope that anyone who has already purchased a 3500 Dodge Ram doesn’t have issues with blood pressure because this would definitely raise it even more. I don’t care where you buy a vehicle from. 3 ½ months is an unacceptable time frame for them to fix your vehicle. CHRYSLER SUCKS!!!

2014 RAM 2500 6.7 Cummins Limited top of the line 4x4 - I bought this truck new in Florida in Sept of 2014. Little did I know. Since then, it has spent close to 40 days in the dealership on over 10 occasions for a variety of problems. Electrical, suspension and worst of all, engine issues. The DEF system has caused two breakdowns out of town (you get this wonderful warning that your engine will go into limp mode-5mph in 150 miles). Great when youre over 150 miles away from home. The DEF tanks, heater, gauges and complete exhaust including emissions have been replaced. Yeah, the FEDs have made these problems and I dont think any diesel manufacturer has avoided issues. Anyway, I had it. After spending $70,000 on a truck that breaks down all the time, I used Floridas lemon law and Chrysler didnt even argue with me on it. In the middle of getting another vehicle, but still driving mine. While waiting for a replacement (going with gas), the tailgate got stuck closed and still is. The truck handles nice, has a great stereo and is super comfortable but enough is enough. I read some of the same issues with the RAM eco-diesel. Anyway, I know that pre-DEF diesels are great but if you are considering a new one, forget it. You will hate yourself after the warranty expires.

Let me begin by saying that I love my truck! But can tell you that Dodge service is subpar and over the top expensive. I took my 2009 Dodge Ram 1500 into the place I had bought it from. When I put the key in nothing happened. They had it for 3 weeks. I told them just leave it like it is and had it towed to Dodge. Dodge had it fixed in 1 day. Great right? Well when I got in my truck to take it home the console was just set back in place. I brought the mechanic out to look at it. He said Thats the way it came in. Are you kidding me? How am I supposed to drive this? I had to take it back to the first place I went to finish the job Because he wasnt sure how to put the console back in. YOURE THE DEALER! Its your truck.My second was when my key fob stopped working. I cant unlock my truck using my remote. I have to remove the key from its fob and unlock it old School. I go to the dealer (the only place you can go) and they say Sure, $300 please. Youre Kidding? Nope! Thats why most people just use the key. $30,000 and I have to use a key? Unless you give me $300. This brings me to my most recent fun filled experience. My engine light is on. After taking it to a trusted mechanic shop they tell me the only way they can get the light out is to take it to the dealer for an update on your system that only the dealer can do. In 2012 there was a Technical service bulletin issued for my truck. As I was NOT the original owner I was not notified.Now in 2017 the only way I can get my truck to pass smog is to take it to Dodge and PAY $120 to have my system updated. THEIR SYSTEM updated in my truck. After all it takes Labor to plug my truck into a computer for 5 minutes and push START. When I asked if this would solve the issue they said maybe not. You should have us do a diagnostic on it first for $210. If it turns out to just need the update will that money be covered in the $210? No. The $120 will be added to the $210. Sooo, I need to pay for an update to a system in one of your trucks when anything on my phone that is a Bug or systemic problem with their programming they just update it for free as its a programming issue on their end and nothing I did. To quote Yep. And if I do get the diagnostic test done Ill still need to pay for the update regardless so youre going to get $330 no matter what? Sounds like it. Does it at least come with lube? HaHa. Im not laughing. I called national customer service. Here Comes the final straw. He brings up that my warranty had run out. I told him thats impossible. I paid $1500 for the extended warranty 100,000 miles or 10 years. Its 8 years old and only has 71,000 miles. He told me the truck wasnt brought in for its 30,000 mile checkup so the warranty was voided. It had 38,000 miles on it when I bought it in 2012. How come I wasnt told about that then. As I wasnt the original owner I guess I wasnt notified. So what about the $1500 I spent on YOUR warranty. Sorry. I love my truck but I can see to keep it on the road its going to really keep costing me and it sure doesnt feel like Dodge cares all that much.

We have taken our 2015 Ram 3500 Tradesman diesel numerous times to three different dealers to try and find the source of diesel exhaust coming into the cab through the air ducts especially when the heater is on because the air does not recycle. It makes our entire family sick. We are being poisoned by diesel exhaust. Ram claims that no one else has this problem which is obviously a lie. It sounds like Thaddeus of S. Atoms River, NJ has the same problem. We also drove the identical vehicle on the lot and it had the same smell. This is a serious health issue and Ram needs to address it immediately before someone who doesnt have the same sensitivity to smells dies of diesel exhaust poisoning. Look it up on the internet. It is serious. It can cause chest pains up to two days later. Immediate issues include headache, nausea, throat and eye irritation. Please call Dodge Ram and complain if you have a similar problem. Dont let your dealer blow you off. This is serious.

FYI beware gas pedal stuck lighting bolt light show on dash. Only unstoppable after slam and held brake and tire kept grabbing threw in park and shut off engine and then ok to drive again could have been a disaster. 2014 dodge 1500 ram.

In January 2013, we purchased a new Ram 1500 Longhorn - over $65,000.00. Eight months into ownership the air ride suspension system failed. Chrysler and 3 dealerships denied any issues with it. We are now in March of 2014. Truck has not been safe to drive since October 9th, 2013 due to failed suspension. Compressor overheats, ABS and Trailer brake system have thrown error codes for immediate service, Nav system randomly starts and was stuck on US roads, radio works on its own, heated and air conditioned seats work occasionally. The list goes on and on. Dealership says too bad. We dont want it back. Chrysler Canada also not helpful to resolve. Dealership has attempted to rectify with assistance from engineers but they have no idea what is going on with truck. 1 dealership in Red Deer Alberta kept clearing codes saying nothing wrong. We have pictures yet they continually deny, deny, deny. Nobody cares - we are just the little guy and are now stuck paying for a truck that is not safe enough to be on the roads.

We purchased the Allstate platinum plan with our 2015 Ram 3500. We have a leak in the rear passenger area. It has soaked our headliner and speaker area. When we took it in to dealer we were told that it was not covered for leaks??? We are outraged because its obvious it is caused by some manufacturing defect because there has been no damage to our truck and only a year old. We feel they just get these expensive warranties sold to buyers but never cover things that are wrong! Frankly I am sick of being taken for a ride.

Failed to repair my 2011 Dodge Ram 1500 on more than two occasions. The truck has caused me more grief than ever;I have been a loyal Dodge owner for over 10 years.

I go for a test drive for Ram 1500 new model 2019. It was amazing and I like the new touch screen and the performance of the new engine but I was expected to try the new diesel engine which I read about it in the ram web site but as they told me the new engine didnt release in the market yet but overall the new ram is an amazingly good car. I want to buy the new model but I didnt have too much support from manager there due to my credit history.

I have a 2014 Dodge 1500 Ecodiesel. I have had the injectors rebuilt, the inner cooler replaced. Now they say the turbo boost is bad, the exhaust system had to be cleaned. I only have 50,000 miles on it. Chrysler says they are working with the dealership to resolve the problem. I have had my truck for about 8 days in April. Its in the shop now with no idea when it will be done.

I made the mistake of spending $45,000 on a brand new 2016 Dodge 2500. The day I drove it off the lot I turned around and came back and said there was a problem with the transmission. I was told I didnt know what I was talking about. 3 months later was in the shop for a repair that took two and a half weeks. Since that time it has been in the shop three additional times for the transmission. I recently asked case management that is handling the issue for me how many more times I must be inconvenience before they replace the transmission. I stated its obviously defective and I was told, No its not defective because we can fix it.Theyve had four times to fix this transmission and it is yet to be fixed so in essence buying inconveniences are Unlimited as far as Dodge Chrysler are concerned. This is the third Ram truck I bought and it is the last. I will never ever purchase another Chrysler product and I would dissuade anybody from ever purchased the in Chrysler product. Im tempted to put the lemon on the truck and driving around with a sign on it that says, What an idiot. I should have bought a Ford. And to add insult to injury I have to rent my own vehicle while they have mine in the shop. Way to go Chrysler. Never again. Biggest piece of **.

I have already stated before about our exhaust filter issues (PDF). Thats been a journey. The truck still does not regenerate. Now, I wanted to note how dirty Chrysler plays their role. We were in a gravel drive to discover we needed our 4 wheel drive because they had some good gravel in drive. For us to discover the transfer case was out. Our 2015 5500 truck stayed in the shop for 31 days. I asked for a little help on downtime and Chrysler fights that they even go into my fb page to copy pics and any sayings I had posted to go up against me. Ok, now, were dealing with a shortage in the truck. And also at night LOTS of dampness and moisture gets in the truck. Our things inside even gets wet. We get sick. If you purchase a Dodge vehicle you are stuck with all issues. We never was offered extended warranty. I realize that and Chrysler turned us down. Said it was too late cause we had 65,000 miles on it. You know why they denied extended warranty? Because they know they sold us a lemon. And must I add... They go out of no way to make anything right. We also had problems with the hogshead leaking. That put us out of work for a while also. The transfer case was not replaced the front end. They just replaced gears. Which means later, all the metal that was grinder is going to cause more problems.

We bought this truck with 4000 miles on it. A demo wrecker. Big, strong, able to handle what we could throw at it. Unfortunately, have had nothing but an issue out of the def system. Hard to keep a wrecker on the road when it keeps flashing the shut down and will not restart in 200 miles message. Finally my husband found the problem. Def fluid crystallizes when air hits it, and each time you add def fluid a small amt of air hits the fluid, so guess what happens. Right. Some of those crystals get in the system, stop up the injector. If you dont believe, check the funnel you use to add def fluid. Crystals you will find. Still has SES light for the system, but at least its not shutting down now. Just a bit disappointed in the product dodge advertised as the truck built especially for the wrecker industry. Wake up Dodge. Wheres your pride in your products? The amt I gave for this truck should make it trouble free for a long, long time.

After returning from Calif to Wyoming, during a severe Ice & snow storm, my 2014 Ram 3500 4x4 26,000 mi truck was stuck on the ice in my gravel driveway. As it says in the users manual pg 196. to become unstuck use a rocking motion by shifting from reverse to drive, turning front wheels right to left. Common practice for someone who has owned 4 wheel drive vehicles all of their lives. (I just turned 65 and have driven in severe conditions most of my life.) When placing vehicle in drive, the CV U joint off the transfer case side of the front drive line broke causing the vehicle to shut down. I placed gear selector in park, turned the engine off and I had to use my own tow service to get vehicle to the Dealer. (Road side assistance was a JOKE.) Will only tow 30 miles, dealer is 50 miles away. The dealership did a digital imaging, involved the district manager who sent it to be reviewed by Chrysler digital imaging review.A case had to be opened by Detroit Chrysler Customer Service. Chrysler has found me at fault for being stuck in the snow and ice in my driveway. Snow depth was 6 inches with 3 inches of ice underneath (Like I could have chose to divert the storm) and Chrysler will not warranty the vehicle and is calling this ABUSE. Now I have to get an attorney involved to replace the front drive line and (replace transfer case wiring) harness is $2,750.00. To replace drive line and solder 6 wires back together $1,350.00 at my expense. I have had to go to Chryslers top management supervisor. Still waiting. There is no way that spinning your tires on ice and snow can break a drive line CV U joint. (The vehicle was running in low range at 20000 rpm when this happened) I have owned several new 4x4 trucks, never have I broke a drive line CV U joint. They have worn out but never broke like this New Heavy Duty Ram 1 ton truck has. It also has a front end alignment problem - the (right front) wheel keeps cupping tires. This is another case I have to open with Chrysler. This is the 3rd time for repair for this.. also touch screen radio has been replaced, another problem. Cost of unit $3,000.00. They fixed without a problem but the dealer damaged dash and had to pay for a new dash replacement.This truck has been in the shop for repair for 1 month during the 2 years I have owned it and still climbing and they give you no rental vehicle unless you buy the extended warranty another $2,000.00 -- $ 60,000.00 and 3 years bumper to bumper warranty, drive train 5 years or 100,000 thousand mile (means nothing) if Chrysler is not forced to stand behind it. This truck Is a $60,0000.00 pile of JUNK. My 04 Chevy Duramax 1 Ton has 45,000 miles on it. Never been in the shop since the day I bought it June 2004 like new to this day. Tows heavy loads and has never broke a drive line or worn out a U joint and has been stuck in snow and ice several times in the past 13 years.