Nissan Automobile Model 2018 Nissan Sentra
Nissan Automobile Model 2018 Nissan Sentra

Nissan Automobile Model 2018 Nissan Sentra

2018 Nissan Sentra

The features available on a 2018 Nissan Sentra can vary depending on the trim level and options selected. However, I can provide you with a list of some common features and available options for the 2018 Nissan Sentra:

Engine Options:

1.8-liter 4-cylinder engine (standard)

1.6-liter turbocharged 4-cylinder engine (NISMO trim)

Transmission Options:

6-speed manual transmission (available on some trims)

Continuously Variable Transmission (CVT) automatic (standard on most trims)

Infotainment and Technology:

5-inch or 7-inch touchscreen display (depending on trim)

NissanConnect infotainment system

Bluetooth hands-free calling and audio streaming

USB ports

Smartphone integration with Apple CarPlay and Android Auto (available on some trims)

Navigation system (available on higher trims)

Bose premium audio system (available on higher trims)

Safety Features:

Advanced airbag system

Rearview camera

Blind-spot monitoring (available on some trims)

Rear cross-traffic alert (available on some trims)

Forward collision warning (available on some trims)

Automatic emergency braking (available on some trims)

Interior Features:

Cloth or leather-appointed seating (depending on trim)

Heated front seats (available on some trims)

Leather-wrapped steering wheel (available on some trims)

Dual-zone automatic climate control (available on some trims)

Exterior Features:

LED headlights (available on some trims)

Power sunroof/moonroof (available on some trims)

17-inch alloy wheels (available on some trims)

Sporty styling elements for the NISMO trim

Convenience Features:

Remote keyless entry

Push-button start

Power windows and locks

Cruise control

Fuel Efficiency:

The 2018 Sentra offered good fuel efficiency, with EPA ratings varying depending on the engine and transmission combination. Typically, it achieved around 29-32 mpg in the city and 37-40 mpg on the highway.

Please note that the availability of these features may vary by trim level, so it's essential to check the specific trim and options when considering a 2018 Nissan Sentra. Additionally, technology and safety features may have been updated in subsequent model years.

Manufacturer: Nissan

MODEL: 2018 Nissan Sentra

MSRP: $20535.00 USD


Related Error Code Pages:
Nissan Automobile Error Codes,

Related Troubleshooting Pages:
Nissan Automobile Troubleshooting,

Related Repair Pages:
Nissan Automobile Repairs,

Related Parts Pages:
Nissan Automobile Parts,


Nissan Automobile Model 2018 Nissan Sentra


Product Reviews:

Im starting to wonder if theyre even located in America. All of the agents
Im starting to wonder if theyre even located in America. All of the agents who answer the phone are foreign and act like zombies. Theyve been giving me the runaround and double talk for weeks, just to issue me a simple compliance letter. They dont even know their own rules or whats on their own website. They try to get you off the phone by referring you to DOT. Frustrating! My problem is still not resolved. Im going to file a formal complaint.
Published: June 17, 2015
Amber of Ft Lauderdale , FL
Source: consumeraffairs.com

I own a 2009 Nissan Rogue and my transmission just went out. I understand c
I own a 2009 Nissan Rogue and my transmission just went out. I understand completely that a vehicle is a vehicle and all vehicles will have problems every now and then. What I dont understand is why the heck is Nissan still marketing their vehicles with the CVT transmissions? I know a lot of people who owned a Altima, Maxima, Murano and I asked the question of why did you guys get rid of your vehicles? Their responses were they started to hear grinding noises coming from the transmission and the transmission would idle past 2k rpms at a complete stop and once they take off the transmission would change gears so hard that it felt like they were being rear ended and so they didnt trust the CVT transmission and got rid of their vehicle before any major mechanical issues occurred. Three weeks ago I began experiencing the same problem and Sunday June 14th I went to turn into the grocery store parking lot and tried to give it a little more gas and all it did was idle and then immediately my service engine light kept flashing. I had the vehicle towed to a Nissan dealership and it was confirmed my transmission went out and to top it off they are non repairable. So not only do I not have a vehicle but I am also making a very decent payment on the vehicle and my warranty has expired. To everyone out there looking to purchase a Nissan. I highly recommend that you do not buy their products until they discontinue the CVT transmissions. If youre interested in how Nissan vehicles look rather than the quality of the vehicle then have at it. Trust me when I say you will be glad you didnt purchase any of their vehicles with the CVT transmission. I only wish I wouldve done my homework before purchasing my vehicle.
Published: June 16, 2015
jermaine of Fredericksburg, VA
Source: consumeraffairs.com

Purchase two brand new Nissans back in 2013, a Nissan Pulsar and Nissan Qas
Purchase two brand new Nissans back in 2013, a Nissan Pulsar and Nissan Qashqai, both with CVTs. Our Nissan Pulsar blew its transmission at 30,000 KLMS. Our Nissan Qashqai has blown 2 transmissions and now on its third, car has only done 75,000 KLMS! These transmissions are absolutely and utterly unreliable and I will (a) never purchase a Nissan vehicle and (b) never a vehicle with a CVT Transmission. On top of this here in Australia we dont get the 10 year warranty or any other transmission warranty on top of our standard vehicle warranty. At least you guys in the US get an additional warranty but from the reviews online its only a security blanket, it doesnt solve the problems at hand with these transmissions. Dont buy a Nissan vehicle! Their techs are utterly useless and they do not stand behind their product!
Published: September 14, 2018
Glenn of Australia
Source: consumeraffairs.com

I have always wanted a truck and I really like purchasing my Nissan truck.
I have always wanted a truck and I really like purchasing my Nissan truck. It was reliable and it drives very good. I like the power it had to maintain a steady speed. It was good on gas to carry me far distances. My truck also had a stereo system in it which played very good. But I would add a DVD player to watch movies when Im on the road with my grand kids. I like the way it sits up high were I can see everything but I would also like to buy it with the windows tinted to keep the sun out in the summer time because I live in Florida. I would of also like more cup holders.
Published: June 26, 2018
Shanelle of Charlotte, NC
Source: consumeraffairs.com

A brand new Nissan Rogue 2015, purchased two months ago, only being driven
A brand new Nissan Rogue 2015, purchased two months ago, only being driven 1200 miles, suddenly broke down on the road. The power got shut down and unable to restart the car. My husband waited outside hoping someone would stop and help us jump start our car. Waited long time. Finally got help and successful recharge the car. After we drove 10 mins it broke down again. We had to ask someone to jump start our car again and pulled it off the street. The car shutdown itself after 5 mins.We called Nissan road service and they said they will come within a hour but we waited 5 hours for them. We were so anger because we cant leave the car there, its blocking someone elses car. 5 hours we waited, whole day was ruined. They kept lying to us saying they would come soon. We paid $1600 more on Nissan car dealership for the additional car service. I am still so angry. We couldnt go to work. So regret that we chose Nissan. The car is bad quality and the service is terrible.
Published: June 9, 2015
Meili of Corona , NJ
Source: consumeraffairs.com

There is no doubt in my mind that Nissans consumer affairs department has t
There is no doubt in my mind that Nissans consumer affairs department has the worst customer service that I have ever experienced. The lack of concern regarding the safety issues that I am having with my 2013 Nissan Altima (i.e., blind spot warning system, voice activation to use phone, updates and use of navigation system) and the disrespectful and belligerent way that I have felt that Nissans consumer affairs department has acted toward me will cause me to never want to purchase another Nissan.I upgraded from a 2001 Maxima to a new 2013 Altima for its safety features. Many of those safety features have not worked properly since the day I took delivery of the car. I have told my local dealership about issues that I am having when I have brought the car to them for regular oil changes. It appears that they have failed to document my issues. I am waiting for the dealership where I purchased the car/have it regularly serviced, to do something about my issues. Hopefully, the dealership can restore my trust in Nissan and resolve the safety issues with my car.I write this review so hopefully Nissan consumer affairs department learns from my experience. I also want to advise others to be certain to tell your Nissan service department about EVERY issue you are having with your car no matter how insignificant it may seem. Plus, be certain that the service department has documented every issue and that YOU SEE IT IN WRITING. I conclude by saying, I am not certain that Nissans consumer affairs department is there to help you as a consumer.
Published: January 24, 2018
Vicki of Gardner, KS
Source: consumeraffairs.com

2009 Murano purchased new at 109k check engine light came on (code 011). De
2009 Murano purchased new at 109k check engine light came on (code 011). Dealer says that the seal/gasket for the timing chain needs to be replaced. Parts $25, labor $2400. Nissan Consumer Affairs covers 80% dealer covered 10% and I was responsible for the rest. Still not happy that my engine has to come out and there are no guarantees after the vehicle will be in the shop 2 full days, SCARY! Nissan seemed helpful.
Published: August 29, 2016
Cee of Providence, RI
Source: consumeraffairs.com

I love how my Nissan drives and handles on the road. It has great mileage.
I love how my Nissan drives and handles on the road. It has great mileage. This is the third Nissan that I have owned. I have had no issues with it and have 35000 miles on it. Bargain for money. I love the color, interior, leather and heated seats and all the safety features like air bags and warning lights and symbols. I also like the moon roof and navigation system and love the fact that it shows the air in my tires. However, I wish my car has a bigger screen for navigation and a better camera. I would also like better instructions on how to use the electronics. I also resent that I have to pay to update my navigation system. This should be included. I dont like the fact that Nissan is monitoring my car as well. But still, I have had great service from Nissan.
Published: June 23, 2018
Cheryl of Albuquerque, NM
Source: consumeraffairs.com

According to Nissan, the problem is that I updated my phone. Nissan wants y
According to Nissan, the problem is that I updated my phone. Nissan wants you to keep your phone months to years behind in updates so their app might work. I have been told at least 4 different versions of IOS are the latest that have been approved. It seems as if they are just guessing, hoping it might work. Its no wonder they now use Car Play. The head of Nissan Connect (at least by her own admission) Amanda, claims that Nissan Connect is a great system but had no answer for why, if it works so well, are they switching?
Published: February 28, 2018
Peter of Middlesex, NJ
Source: consumeraffairs.com

I made 32 phone calls (documented), 2 faxes to car dealer, certified letter
I made 32 phone calls (documented), 2 faxes to car dealer, certified letter – NO RESPONSES. All I wanted was to make my first payment before it was late! I HAD a credit score of over 750 and in 2 months NMAC (Nissan finance) RUINED my credit – now its 620! I spent over 5 weeks just trying to get the mailing address to make my payment. I called 3 different published phone numbers for NMAC and they didnt have my account registered! I didnt exist – no account number to put my $$$ towards! Next thing I know – REPO! Even before repo I had my atty involved and they even ignored her calls!Finally, after the Repo, the repo company was obligated by law to give me the phone number to contact. I had a 3-way phone call with Nissan and my lawyer on the line. I explained everything and said I would be willing to pay the entire amount, even plus 1 month in exchange for them faxing my attorney, admitting that NMAC made an error and I was never late on my payments. Thats all I asked for! I was willing to let them get away with doing this to me, but they refused to admit fault. I told them Id see them in court then. My atty was even surprised at how they treated me and said she never had a company REFUSE $$$.
Published: October 30, 2015
Selma of Chicago, IL
Source: consumeraffairs.com

Dont get electrical work done at dealer. The dealer cant find anything wron
Dont get electrical work done at dealer. The dealer cant find anything wrong. I have to jump start my car every time I need to go anywhere. They told me there is no problem with my battery and alternator.
Published: March 27, 2020
Albert of Bellmawr, NJ
Source: consumeraffairs.com

Theyre aware of the issues with the 06 Nissan Altima and they didnt send ou
Theyre aware of the issues with the 06 Nissan Altima and they didnt send out notification. Its stressful patching something that they know about. How dare they put our lives in danger and our children and now theyre giving me a hard time. Shame. Shame. Shame on them. This car has put my child 95 around big trucks.
Published: June 8, 2015
Yolanda Vanessa of Savannah, GA
Source: consumeraffairs.com

I purchased a new 2011 Altima in August 2011 on a lease, placing $3,000 dow
I purchased a new 2011 Altima in August 2011 on a lease, placing $3,000 down and monthly payments around $260.00. In September, I received a statement showing a credit. Again in October, the statement reflected a credit. I called NMAC to verify these credits were indeed correct, I was assured the account was correct and that my first actual payment would be due in December. At the end of October, I received a collection call stating I was 30 some days overdue with a balance of $368.00 owing. Coincidentally, that day I received a letter from NMAC stating that during an internal audit, they mistakenly applied an amount to my account as a credit and that this amount would be added to my next statement. I called NMAC and told them I have not received a statement showing their mistake and a corrected amount to pay. I would pay when I received the statement. The hounding calls persisted, they even called my place of employment. I called the manager of the dealership, he explained that the dealership and NMAC are two entirely different companies but he offered to help. I received my November statement which has an overage amount due for over $200.00.I paid my arranged payment plus the overage, check cleared. Again in December, the invoice was paid, cleared bank. On December 2, 2011, my dealership manager even intervened and was told that they had cleared up the mess, they informed him that my account and another lease holders account - 1 number apart- was the reason for the confusion. He was told everything is fine, my account is current. I, myself confirmed this information with Nissan. Today, Friday December 23, 2011, at 9:15am at the place of employment, I received a call from NMAC credit attempting to collect a debt 32 days overdue for $368.00, stating insufficient funds. Unbelievable!This company is impossible to deal with - speaking to India without the ability to sit down face to face and hammer out the problems is so frustrating. Local dealerships can only help so much. I have been advised by a family attorney that these companies cannot contact you repeatedly at your place of employment - so I advised them today to cease calling me at work - they are now on notice. This is becoming the worst experience of my life and I will not continue with this idiocy for the next 4 years. We consumers are at the mercy of this NMAC plus they can potentially ruin our credit rating. I may need legal help soon!
Published: December 23, 2011
Diane of Grand Rapids , MI
Source: consumeraffairs.com

Dealer: Leckner Nissan of Springfield, VA. Date and Time: 4th September, 20
Dealer: Leckner Nissan of Springfield, VA. Date and Time: 4th September, 2018. (1)KeyTag#**, Invoice#**, I took car in for oil change, when I was about to pick up the car, I was informed and also saw my car was damaged because the person pulling the car in the garage hit the left side of the drywall. It sounds like a horror movie! That will cost me time to come back to repair the left side door. (2) Also one of recommendations on the above mentioned invoice stated: Battery soon $194.00. So I went to Auto Advance to test its battery installed in my Nissan, Auto Advance ran two different tests: one is battery good: 583/600 and 595/600, and another result of running the car: good 583/600. So what did it mean on invoice?
Published: September 5, 2018
ES of Springfield, VA
Source: consumeraffairs.com

First and last Nissan that we will own. In short, the Nissan consumer affai
First and last Nissan that we will own. In short, the Nissan consumer affairs division exists to read a bulletin back to you regarding any warranty, claim, or recall regardless of the situation. If you have recurring issues with your vehicle, prepare to be disappointed and spend a lot of money. On a positive note, the local dealership has always maintained a friendly demeanor when explaining the astronomical repair bills.
Published: January 18, 2017
C of Bowling Green, KY
Source: consumeraffairs.com

This is a reliable vehicle. It is small and has a sporty feel but still fee
This is a reliable vehicle. It is small and has a sporty feel but still feels safe. It handles well & acceleration. The trunk area is quite small but I can fit a surprising amount of stuff in the car with the seats down. One of the most important features I was looking for this time around was a vehicle with AWD. I found my previous car slip-sliding around in the big rainstorms we had over the last few years and I wanted to solve that problem for a safer, less-stressful commute. The Nissan Juke has good gas mileage, comfortable seats and good power uphill (my commute home includes a long trek into the foothills). My major complaint is the small gas tank! I have to refuel multiple times a week for commute. Stil, I would recommend this car.
Published: June 20, 2018
Amie of Alpine, CA
Source: consumeraffairs.com

I lease a Nissan rouge on February 2015. From very first month I had differ
I lease a Nissan rouge on February 2015. From very first month I had different issues. Nissan Canada and my dealership know about it. My concerns are: 1. Electronic problem with Nissan Rouge, My previous Nissan ride off for electrical issue. 2. My 2015 Nissan Rouge: Feb 23-15: Not enough hot air flow from floor vent. (Alta Nissan). Mar 13-15: replace: TC10AA heater and AC control. (Avenue Nissan). May 19-15: tail gate open by itself while city driving -- navigation froze. (Police close the road and let me to collect my clothes from the road). Jun 27-15: tail gate bar not close. Sep17-15: tailing door opens while driving -- invalid key -- navi screen freeze. October13-15: Invalid Key Id -- navi screen freeze. (Pictures and Video sent to Alta Nissan and Nissan Canada). October 31-15: Tail gate opened while driving and cause damages. I was told they can find the issue so I have to pay for damage! I even didnt received a copy of report.3. Terrible customer service. You lease the car you need to have it no matter what. Car has a safety issue? Too bad.
Published: November 10, 2015
nahid of Richmond Hill, ON
Source: consumeraffairs.com

Out and about with my wife. Parked our Nissan Altima and returned one hour
Out and about with my wife. Parked our Nissan Altima and returned one hour later. Car wouldnt start. Key symbol appeared on the dash. Walked home and retrieved other key fob. Still wouldnt start. Googled the issue and found out that hundreds of other Nissan Altima owners had same issue. Called Nissan, they took my info and got back to me the next day with a sorry, warranty has expired, we cant help you so $970.02 out of pocket. Im pissed! With the amount of occurrences, this issue should have been a recall at the expense of Nissan. I wont be buying another Nissan. How does one go about starting a class action suit?
Published: February 24, 2015
Eugene of Sheboygan, WI
Source: consumeraffairs.com

Bought car brand new. Nissan knew these transmissions were bad and never no
Bought car brand new. Nissan knew these transmissions were bad and never notified customers. I am now 128,000 miles (8,000 over warranty) and they will not help me pay for a $3,000 transmission. They sold a bad product and will not make it good. Will never darken the door of another Nissan Dealership.
Published: January 12, 2017
dale of Moultrie, GA
Source: consumeraffairs.com

I bought a 2014 Nissan versa note from dealership on June 9th 2014. I signe
I bought a 2014 Nissan versa note from dealership on June 9th 2014. I signed the contract and took it home that day. A week later I took in my down payment and signed another contract to reflect that. A week later I get a letter from dealership saying my loan was not approved and I needed to return the car within 48 hours. I called the finance office and was told they were working on it and would call me the next day. The next day I received a phone call saying they got my loan approved and I would have to come in and sign a new contract...which I did on June 30th. From June 30th to august 28th I was waiting for title, plates, payment info etc. from the bank. I never got those things. Instead, the dealership came out in the wee hours of the morning and took the car. Apparently because my loan was not approved. I have contacted legal counsel and will fight this.
Published: September 7, 2014
Cynthia of Porterville, CA
Source: consumeraffairs.com

I currently have a 2015 Altima for the last 5 years. Its great on gas, very
I currently have a 2015 Altima for the last 5 years. Its great on gas, very dependable regarding routine maintenance, and spacious. I enjoy the leg room and seat adjustments. Im 59 so comfort matters. I love my car. It has been a great investment.
Published: November 19, 2021
Katrina of Newark, New Jersey
Source: consumeraffairs.com

I purchased my new Nissan in 2001. I bought it outright from a dealer in NJ
I purchased my new Nissan in 2001. I bought it outright from a dealer in NJ. I have had several major problems with this truck since I purchased it. The first was the gas tank rusting and emitting fumes in the cab. Every time I filled the tank the smell was terrible inside and outside the cab. I contacted Nissan several times and they refuse to do anything at all. This cost over a $1000.00 dollars. A year later my oil pan rusted badly and was ready to fail and I had that replaced. That cost $900.00. My electric blue paint started peeling on the side of the truck for no reason at all and continues peeling. If I choose to have it repainted that will probably be $2000.00. I wont ever purchase another Nissan and I encourage anyone who is thinking of buying one, DONT!! You will be very disappointed. They dont care about their product or customer service. In two words, they suck!!!
Published: April 29, 2016
Deborah of Sarasota, FL
Source: consumeraffairs.com

Its a great car. Its easy to drive, its a great color and it was in my pric
Its a great car. Its easy to drive, its a great color and it was in my price range. It has very nice comfortable seats that heat up and its super comfortable to drive and ride in it. Its smooth and I love it. However, sometimes the tires feel really odd and really off and it simply makes me a little nervous to drive it or really be in it in general. Nevertheless, I genuinely like Nissan and I enjoy the vehicle.
Published: June 19, 2018
Shane of Bridgeport, OH
Source: consumeraffairs.com

I have owned my Car for 4 years and looking through the internet, I am not
I have owned my Car for 4 years and looking through the internet, I am not the only person who has a defective Steering Wheel Lock Module! This is a problem that has been experience by many Nissan Car owners! The repair is a replacement and is very expensive.
Published: January 28, 2016
Gina of Concord, CA
Source: consumeraffairs.com

Myself and a few family members of mine have driven nothing but Nissans for
Myself and a few family members of mine have driven nothing but Nissans for the past several years. My moms first Nissan was an 01 Altima. She drove it for 5 years and 230k miles with nary an issue. Her next vehicle was an 06 Sentra. Another five years, another 230k miles with no issues. Her current vehicle is a 2011 Sentra that has 215k miles. The only major repair has been the crank sensor. She had such good luck with Nissans I decided to purchase a used Versa Hatchback. It had 26k on it when the ex and I purchased it. I commuted with it for three years and traded it in at 140k miles (due to personal issues) with no issues.I drove a 13 Versa for a year until I was rear ended and it was totaled by a drunk driver. I accrued 52k miles on it with no troubles. After that I got a 14 Sentra 6 SPD. I drove it for a year and accrued 45k miles on it with no issues. I found myself needing a truck so I traded it in for a Frontier. Ive had it for two months and 8k miles and am extremely happy with it. I plan on keeping it for a long time. The point is you will occasionally get the troubled anomaly, but all in all Nissan makes a good product.
Published: May 13, 2015
Michael of Carmine, TX
Source: consumeraffairs.com

I took my vehicle in for an oil change and 60,000 mile tune up. For prevent
I took my vehicle in for an oil change and 60,000 mile tune up. For prevent measures the service technician advised me to have my transmission replaced. When i picked up the vehicle, I noticed within 5 miles a popping noise and hesitation during acceleration. The consequence was I had to take the vehicle back to Nissan and was told at that time that the Transfer Case had to be replaced, unneeded service and unneeded out of pocket expense. For both the corporation and myself.
Published: February 13, 2012
Patricia of Rancho Cucamonga, CA
Source: consumeraffairs.com

I have never been so disappointed with a vehicle( 2016 Altima). It just hit
I have never been so disappointed with a vehicle( 2016 Altima). It just hit 2 years old and I have several rust spots. Service manager slipped up and said it was my fault and there were 3 other Nissan vehicles on the lot with same problem. Nissan DOES NOT back up their product. Even Consumer Affairs through Nissan was a joke. They investigated my complaint without ever seeing the rust or talking to me. Does not hold value either. At this point Im going to get the rust fixed and trade this car in, knowing Im going to take a big hit. Worth it to me. DO NOT buy a Nissan. You will be extremely disappointed as I am.
Published: August 28, 2018
Jessica of Amherst, OH
Source: consumeraffairs.com

I purchased a 2011 SL Nissan Juke a little over 2 years ago. I chose the Ni
I purchased a 2011 SL Nissan Juke a little over 2 years ago. I chose the Nissan Juke because, at the time, it seemed like the perfect balance of practicality and aesthetics for a car under 25k. About 1 year into ownership, the car began to lose its ability to retain a battery charge. Several times the car needed a jump start. I took it into the dealership, and was told the battery was faulty -- hard to believe for a car just 1-year off the lot. I changed the batter per the dealerships recommendations. At about 68,000 miles, I take in the car to get checked out because of a rattling noise coming from the engine. A diagnostic was run, and I was told that I would be looking at a $2500 repair to replace and/or repair the timing chain, which, according to the tech, I should do sometime soon. At 70,000 miles, the vehicle completely stalls out while driving and eventually decelerates to a complete stop. The car no longer started, and I had to have it towed to the dealership. Now, the Nissan dealership is telling me that I need a completely new engine because there was damage caused by the timing-chain, which end up costing nearly $10,000. Ive since then learned that there are countless other Nissan Juke owners that have had the exact same thing happen to them. Not surprisingly, a class-action lawsuit has been filed against Nissan on the exact same issue. I need information regarding becoming a part of a class-action lawsuit filed against Nissan for failure to disclose knowledge about a faulty timing-chain design, and subsequent failure to issue a necessary recall on the model to repair the defect.
Published: February 7, 2014
Juan of Morgan Hill, CA
Source: consumeraffairs.com

I purchased a New 2016 Nissan Rogue with 3 miles on it on December 13, 2017
I purchased a New 2016 Nissan Rogue with 3 miles on it on December 13, 2017 from Clay Cooley Nissan in Irving Tx, 3-4 months into the purchase I start having an issue. While driving the O/D light comes on by itself, the RPMs rise, the car revs high and drives rough. I have read it is a possible transmission or computer problem. I have taken the car to the original dealership of purchase and another one to get checked out. They both claim they have driven the car, hooked it up to their machines and dont see the error. But as soon as I get the car back the issue repeats itself. They told me I need to bring the car to them when it happens which is hard because it happens at random on my way to work, school, and other daily activities. The dealerships are either too far to make it or outside of normal business hours.I complained and reached the sales manager J **. He prompted me to come down and they would trade me out of the vehicle into a new one and keep my payments the same! A complete LIE, I get there and they pump me up, “This is going to be painless. We will get you in & out,” and start asking me for a money for a down payment and try and put me in an Altima which is not what I purchased originally.After getting upset, I leave in the same messed up car. NO HELP. Just a full tank of gas and one of the managers says, “Well the car still drives so just keep driving it and when the error happens switch the gear. Itll go off.” So he wants me to pay for a car that is clearly giving me trouble and just drive it and jerk it around and keep rolling! Then says drop it off at service when I just picked the car up. How many times do I have to leave the car and be without a car to drive? I am disgusted and disappointed by the service I have received. This was my first time treating myself to a NEW car and it was a complete mistake. I hate Nissan. The car still has the issue, nothing resolved.
Published: August 18, 2017
Ashley of Garland, TX
Source: consumeraffairs.com

Nissan lied to us about the extended service plan. Parts that were listed o
Nissan lied to us about the extended service plan. Parts that were listed on the pamphlet they used to sell on the extended service plan were not actually covered under the plan. We have called Nissan Consumer Affairs, they dont care. Some of their representatives tell us the parts are covered, others tell us they arent. One of their representatives told me he would accept that listed parts arent covered, pay for them, and move on. That is what I suggest every Nissan owner should do. Move on to another car maker. Until you can get rid of your Nissan be honest when people ask if you would buy another, tell them no. Tell people you are not happy with Nissan. Explain and give examples to people of what Nissan does wrong. If Nissan wont listen, we must get everyone else to listen to us. Dont buy a Nissan.
Published: August 30, 2011
Ryan of Lakeside, CA
Source: consumeraffairs.com

My SUV was diagnosed with a manufacturing defective transmission and now ha
My SUV was diagnosed with a manufacturing defective transmission and now has issues with the transmission cooler pipes splitting causing cross contamination between the radiator coolant & transmission fluid. Which resulted in a failure to the automatic transmission. The cross contamination had to have a new transmission, transmission cooler hoses & radiator replaced. I called Nissan Corp and they are refusing to take responsibility. I told them that they are putting families in a dangerous situation. I also explained to them when I purchased my vehicle they were well aware of the situation but concealed that information from me and I let them know that I was pregnant at the time with our 4th child and needed the 3rd row thats why we traded, so I did not appreciate that information being concealed from me and putting my children in a unsafe vehicle. Nissan has caused me to almost wreck 3 times.This has caused so much stress on me and my family. I have reached out to Nissan Corp several times with they refused to fix it or return it and give me my money back. And also I delivered my baby 10 days later after I purchased the Pathfinder and the Pathfinder had about 70,000 miles on it already so the transmission could had easily went out at any time since it had known problems that were concealed from me and caused a very dangerous situation for me and my baby because when I bought the vehicle they concealed the information knowing that it could happen at any time and refused to let me know even though my husband and I both asked if anything was wrong with the vehicle and they told us no they check the vehicles before they sell them by their mechanics. Something needs to be done before someone gets killed. My Pathfinder only has 123,000 miles on it.
Published: April 8, 2016
ASHLEY of Powell, TN
Source: consumeraffairs.com

I purchase a 2012 Nissan Juke Oct 2013 with 5700 miles - now 15,000 miles,
I purchase a 2012 Nissan Juke Oct 2013 with 5700 miles - now 15,000 miles, it kept on cutting out. I took it into my local dealer. After paying 88£ they told me it would need a new gearbox (value 6700) and just fob me off, saying warranty expired since March of this year. As a single mother with 3 children, I just cant afford it and the sales person whom was soon nice to me before I purchased the car now fobs me off and say there is nothing they can do. Everyone (9) spoke to says its a manufacturer fault and they should consider giving me at least a refurbished gearbox, etc. as for such a new car with low mileage. The gearbox shouldnt have stop working and an automatic transmission at that.
Published: July 5, 2015
nadreka of Manchester , Other
Source: consumeraffairs.com

I have been a Nissan customer since 2004 and was happy with the brand until
I have been a Nissan customer since 2004 and was happy with the brand until one of my Nissans started having issues. I purchased a Nissan extended warranty when the car was new and unfortunately it ended up being a waste of money. My car is a Roadster and it is making some loud noises during closing it and has excessive wind noise along with rattles. The dealer, St. Charles Nissan, said it is normal operation to avoid a repair under extended warranty. They even charge me a diagnostic fee for that. It is obviously not normal based on hundreds of top related online complaints so I contacted Nissan Consumer Affairs for their help. They basically said they can not force the dealer to do anything. Since they do not care about their customers, I will find another brand for our future car purchases.
Published: August 29, 2019
Alper of Defiance, MO
Source: consumeraffairs.com

I experienced lie upon lie when I purchased my 2020 Nissan Altima at Thruwa
I experienced lie upon lie when I purchased my 2020 Nissan Altima at Thruway Nissan in Newburgh NY. Now, a year later, I’ve noticed my FM reception is on occasions full of static. Initially, upon a service appointment, I was advised all was fixed with a computer update. Not so! The problem continues as my car made a repeat trip to the dealer only to be told that there is no problem with the antenna or connections. They refuse to replace the radio even though it’s under warranty with less than 10k miles! Buyer beware! Buy elsewhere.
Published: June 14, 2021
JP of Newburgh, NY
Source: consumeraffairs.com

I was leasing Nissan/Leaf 3 years. When I called to return instructions at
I was leasing Nissan/Leaf 3 years. When I called to return instructions at end of the 3 year lease, they offered to extension on one year (with first 3 payments waiver) but they reported to all three credit bureaus 60 days payment late, and when I found it they credited payments as per agreement but my credit profile shows 60 days late not removed from credit bureaus Experian, Equifax and TransUnion. No response from Nissan. My credit score went down so bad I am not able to get pass any credit check. The incorrect 60 days late payment impacting my consumer finance and credit profile.
Published: September 16, 2017
S. of Ca, CA
Source: consumeraffairs.com

Never ever will I buy another Nissan. Let me share my experience with you.
Never ever will I buy another Nissan. Let me share my experience with you. I was happy to lease my new Xterra last fall (8 months ago). However, they never sent me billing info or statements; yet, they began harassing phone calls immediately. I mean 8-10 calls per day and mostly from people that spoke very broken English. I would state that no payment book was ever sent nor any statement sent to my address. This was the case for the first three months. And yet, the harassing phone calls continued as well as late payment fees. I even drove to and spoke with the general manager at the Nissan dealership where I leased the vehicle. He stated that they had had many complaints about Nissan Motor Acceptance Corp from customers.My newest issue was this month when I moved into a new home and was also traveling for work (June 2012). Because so much was going on, I forgot to send out the payment the first of the month, and the harassing phone calls began immediately. Im not talking 3-4 weeks late. Im talking 7-10 days late and phone calls all day, every day, including weekends. I called Nissan to pay for this month and next and they told me that I have almost $500 in toll-booth violations I have to pay. This puts me over the edge. One, I use toll highways maybe once or twice a month. If that, two, I have EZ Pass and it comes right out of my account. After speaking to several reps who speak very limited English, I am put on hold for 20 minutes and am eventually disconnected. I called back and went through the entire experience again and finally got to speak with a supervisor. I tried to explain my situation after again giving all my info (which takes an eternity) and the supervisor begins talking over me from the very first moment, arguing and questioning everything I am saying. She will not listen to anything I say and tried to argue with me, basically calling me a liar. This continues until I can take no more and I snapped.Advice: regardless of how much you like the Nissan vehicle you are looking at purchasing, dont buy a Nissan. I have owned dozens of cars and have never ever had a negative experience like this from day one. Horrible. Horrible. Horrible. Most unprofessional people/organization I have ever had to deal with!
Published: June 30, 2012
Noel of Gaithersburg, MD
Source: consumeraffairs.com

I found my Versa Hatchback door lock does not work two years ago. I asked N
I found my Versa Hatchback door lock does not work two years ago. I asked Nissan service person, and answer is the mileage was out of warranty.
Published: October 15, 2014
Yinge of Elkridge, MD
Source: consumeraffairs.com

I bought this 2015 Nissan Altima Feb. 27th, 2015. It had defects on exterio
I bought this 2015 Nissan Altima Feb. 27th, 2015. It had defects on exterior, signal lamp loose, dashboard bad. 2 weeks later the sway bar fell from underneath. I duct taped it up. Called Reidsville Nissan. Corrected. Now after 1700 miles and 3 months later the radiator went out. New one installed by Nissan store. They drove it and called me. Said it needed a new motor. Really, after 1700 miles. Called consumer affairs and after 2 weeks they said Nissan would not buy back or substitute for collateral. Very unhappy with this decision and have had an account with Nissan 4 years. I feel as if a substitute for collateral would have been good. Now I will be trying to trade for a car. I do feel safe in today. Today I go pick up my new motor Nissan and not happy at all.
Published: June 5, 2015
Charles of Chatham, VA
Source: consumeraffairs.com

I purchased a new 2016 Nissan Rogue last week. Today I could not get into t
I purchased a new 2016 Nissan Rogue last week. Today I could not get into the portal so I contacted customer service only to find they sold me a new car that was under a recall on the transmission. There was no disclosure of the recall. I have contacted the dealer and an attorney.
Published: January 9, 2017
Marla of Jasper, GA
Source: consumeraffairs.com

My husband has a 2014 Nissan Sentra, hes made all payments on time. Recentl
My husband has a 2014 Nissan Sentra, hes made all payments on time. Recently he started getting calls about him not paying. Hes even showed his proof of each payment. All they said was yeah it shows you paid, but we didnt get any payment and told him to pay more. Obviously someone there is pocketing the money or some crap cause hes been paying. Last week they had his car repossessed for no payment... But he has been paying. Hes even told them that he wont ever get another Nissan and asked them if they scam all soldiers like this? they hung up on him. He has yet to get his car back and they still wont admit that theres something wrong in the whole payment thing. They said he hasnt paid in 4 months. I have a 2015 Sentra and Im thinking of selling mine so I dont go through this crap too. NMAC are nothing but scammers.
Published: August 1, 2017
Brittany of Clifton Park, NY
Source: consumeraffairs.com

Hey guys. This review is to let the world know out there of how unfair Niss
Hey guys. This review is to let the world know out there of how unfair Nissan company is. I have been a loyal customer of Nissan for more than 6 years now. I own a Nissan Rogue 2012 with no more than 30k miles on it. My transmission happened to fail 2 weeks ago and the Nissan dealership wants to charge me $4400 to replace the transmission. They WILL NOT COVERED this knowing that I still have my original warranty on transmission work. DEALER says transmission got hit by something and that is why is not cover. We did not hit anything at car broke that while driving in highway. Really unfair, unacceptable. Ill not recommend NISSAN to anyone. They are thieves..
Published: April 28, 2015
Andrés of Cordova, TN
Source: consumeraffairs.com

Bought this truck about a year ago. Nissan charged me $31000 plus financing
Bought this truck about a year ago. Nissan charged me $31000 plus financing and extended warranty up to $45000! Tires were crap. Had to buy new ones @ 40,000K which should have been covered under extended warranty... No tire sensor in the spare tire so if you rotate with the spare your low tire light stays on. Thing rides very uncomfortable... Is it the wheel base or the suspension? Dont know but it feels like there are no shocks at all! Took it in for service lately @ around 60,000 just bought new tires and that service had the wheel alignment package. Anyway there was a problem. My low tire, traction control & 4 X 4 was disabled and the warning lights were on prior to the service about 2 weeks, so I stated the problem on the service order and let them know I was hearing grinding in one of the front wheels and I figured that was the source of the disabled safety features.The service tech said that one of the sensors in the back wheel was damaged and had to be replaced and he somehow determined that we had hit something and damaged it and it was not covered under warranty and wanted $500 for the part, even though it should have been covered under extended warranty! We refused to pay for the part and insisted that we would take it up with the warranty dept. so the tech did not address the original stated problem. He said until we repair the sensor the error code would prevent them from detecting other errors. By this statement I assumed that he obviously did not check out the original stated problem visually either! So he discontinued all other service work till we agreed to pay for the part... so we left... all safety systems disabled. Steaming mad cause the warranty dept was not getting back to us. 2 days later just after Christmas 2013 I rolled the truck into the ditch on an icy back road, injuring myself and my girlfriend and writing-off the truck due to the disabled safety features!
Published: January 4, 2014
Allen of Edmonton, AB
Source: consumeraffairs.com

I own a 2003 Nissan Altima 2.5L. The vehicle was purchased used back in Mar
I own a 2003 Nissan Altima 2.5L. The vehicle was purchased used back in March 2006. It had 27k miles on it. Through the years, it has been serviced at a Nissan dealership in Mt. Holly, NJ. In March 2011, a service engine soon (PO420) appeared. The cat converter was replaced along with plugs. The invoice was $1,132.92. The vehicle had 121k miles. Today, it has 152k miles and another service engine soon pointing to the same PO420. I am told it needs another cat. Thats only 31k miles on the replacement. I am aware of the original federal warranty on catalytic converters - 8 years or 80k miles - and that Nissan replacement parts carry only a 12-month / 12k mile warranty. However, as both a consumer as well as a logical person, since the original converter lasted 120k miles and 9-10 years, the replacement should have been comparable. My decision to keep the car at that point may have been different had I known of the unreliability of the replacement. Additionally, my vehicle is now experiencing excessive oil consumption - one quart every seventy-five miles. This obviously is a result of the degradation of the cat, particles of which have worked their way into the cylinders and scored the walls. This has occurred about a month ago since the second service engine soon light. I have contacted Nissan Consumer Affairs (Case# **) who offer no assistance. I have also reached out to Mr. Brian **, Sr. VP of Sales & Marketing of Nissan North America. I havent had the courtesy of a response. This company has lost me as a loyal customer. They will advertise otherwise, but Im sure that they really couldnt care less.
Published: October 14, 2013
Michael of Delran, NJ
Source: consumeraffairs.com

Bought a new truck in June of 2020. Within the first few months it had 2 ra
Bought a new truck in June of 2020. Within the first few months it had 2 radiator leaks, showed signs of a/c leaking and possible injector leak at the 1 and 3 cylinders due to dirt build up around them. After passing by police radar on the side of the road at 40 mph on speedometer it showed 37, 36, so 4 mph off. When I took it in to the dealership with the radiator leaking fixed one leak completely a loose screw on the radiator switched radiator cap from radiator to overflow slowed the leak ordered new radiator cap. While their computer was reset to attempt to fix speedometer. After reset at low speed 40 mph radar showed 39 mph. After getting past left and right at highway speeds used GPS speedometer which showed me only doing 72 sometimes 73.To reach 75 mph on GPS speedometer must get to 78 or 79mph on my dash. This greatly increases the mileage on the vehicle and runs the warranty out sooner also greatly reduces resale value of the vehicle. The first time I towed a trailer weighing 2200 pounds and a 24 hp compact tractor weighing less than 2200lbs the receiver hitch cracked and Nissan has done nothing to replace it! The last two things that was in the initial list of issues the battery terminals were never coated with corrosion inhibitor and the bed wasnt mounted properly leaving roughly a 1 inch gap of alignment from the side of the bed from the cab. So if you are looking down the truck from the tailgate instead of the bed blending into the can you see it bend inwards from the outside of the bed towards the drivers side of the truck. Well I had also complained about squeaking noises from the front end and was blown off.I have been trying to get the truck repaired for over a year now to no avail. In May 2021 went to check fluids under then noticed that the headlight was cracked roughly 1 to 2 inches from mounting bolt under the hood, went to other side it was cracked as well. Shut hood got to looking center of hood aligns perfectly with grill but both the driver and passenger sides are off. Gaps between hood and fenders arent even. Its about the opposite of the gaps in the tailgate due to it being misaligned.This vehicle was never wrecked unless something happened to it before my purchase at 48 miles. Nissan doesnt want anything to do with me or the repairs that are warranty repairs. If you are thinking about buying a new Nissan save yourself the headache. Buy something better. Service after the sale is horrible. Nissan consumer affairs has promised to fix these issues since my first call. It now has been in the shop for over a month in total this visit 3 weeks and going and as of 4 days ago hadnt even been looked at. Beware of what you buy.
Published: August 27, 2021
Brandon of Lubbock, TX
Source: consumeraffairs.com

I am really disappointed with AV Nissan. I purchased a Brand New Vehicle. I
I am really disappointed with AV Nissan. I purchased a Brand New Vehicle. It was a, too good to be true offer when purchasing my car. The problem started when my passenger side door wouldnt fully close unless you slammed the door close. I took it in for service, 3 days after purchasing the vehicle. The service Rep came out and told me just slam the door. Its not a big issue. Me being me I thought small issue. What the heck, I let that slide. A year after having the car, I took it in for service because the car was giving me problems. Service inspected my car and said it was the transmission. Okay... Luckily it was still under warranty so they repaired the problem. What Im concerned is, how does a brand new vehicle, need a new transmission after a year. Anyway, my vehicle has been a headache! I mean problem after problem and here I am again with my vehicle that only has 67,000 miles needing a new transmission.I found it a little skeptical, so I took it to universal city Nissan. They couldnt find nothing wrong with my vehicle. The codes that AV Nissan claimed were due to a bad transmission were not coming up. They called AV Nissan to make sure the paper work that was given to me was correct. They said they do not want to change the transmission and charge me because if the problem is not the transmission, well there goes my money. I am very upset. I contacted Nissan Consumer Affairs. I have a case open with them. Nissan consumer affairs agent state they have been trying to reach AV Nissan service manager and there has been no answer since March 07, 2019.Kiana the Nissan consumer affairs agent called me back. She was rude, pretty much told me there was nothing they can do! Kiana did state she’s no mechanic specialist but that universal city Nissan found nothing wrong with the car so to take it back to AV Nissan. Why would I want to take it back to the place I bought the messed up car. I would suggest everyone to take your business with another dealership. Save yourselves the headache! Please read all reviews before making a decision on buying a Car through Nissan.
Published: March 28, 2019
Cindy of Lancaster, CA
Source: consumeraffairs.com

I have done business with Nissan Motors for the past 6 years. I recently tu
I have done business with Nissan Motors for the past 6 years. I recently turned in my Lease for a 2010 Nissan Maxima. After near 45 days, I received a bill for $1600 for excessive wear and tear. I have never seen such a high bill and even when I turned my car to dealership, they mentioned this was one of the cleanest cars they ever got back. When I called Nissan Acceptance, they started saying you should review the contract and should have done a 3rd party inspection before giving the car back. They claim they sent me a letter too... but I never got anything. All I got was phone calls asking me to release another Nissan. I have leased vehicles before and this is the shadiest process. Good luck to Nissan as I will ensure none of my friends will get a Nissan anymore... Awesome customer service... Way to go Nissan...
Published: December 9, 2013
Vijay of Westland, MI
Source: consumeraffairs.com

I bought a brand new 2013 Versa with my hard-earned money. Within the first
I bought a brand new 2013 Versa with my hard-earned money. Within the first month, I had to bring it back to the dealer because the lock on the trunk broke and I was locked out of my trunk for three weeks waiting for the right part. My car has already broken down twice due to engine troubles. Thank God, I have the extended warranty. Seven months old and my car is already breaking down!!! Now, I have a rattling sound coming from the engine. I take good care of my car and I change the oil on time. Nissan service dept has been great but at this point, I just want my car to work the way it should!!!
Published: June 27, 2013
Elizabeth of Belford, NJ
Source: consumeraffairs.com

I received a notification of a recall of my Nissan Versa and told to rent a
I received a notification of a recall of my Nissan Versa and told to rent a car from Enterprise. I only carry liability on my Versa, its not in great shape. Was told by Nissan I would have to cover comprehensive insurance on rental. The date for replacing airbag is May 2018. I live on disability and cannot add this into my budget. I chose to rescind the service and take my chances. I adore Nissan products and am disappointed by this.
Published: November 7, 2017
Sandra of Little Rock, AR
Source: consumeraffairs.com

I purchased a used 2012 Nissan Rogue from Major World of LIC. It currently
I purchased a used 2012 Nissan Rogue from Major World of LIC. It currently has under 94000 miles. While driving home after work one night, on a very busy parkway, the truck decided it was going to stop accelerating. No previous warning lights, no weird sounds, just wouldnt accelerate when I pressed on the gas. I dont know much about cars, but Ive been around enough old and ruggeds to know a transmission problem when I hear it. First mechanic hooked it up to computer and it said it was an air flow sensor, $400, acceleration no better. Mechanic and I go to Nissan dealer, transmission gone, $3700. School teacher and single parent, $3700 not just lying around. Everyone says this shouldnt happen when mileage not at 100K. Contact Nissan Manufacturer, they wont help. Warranty expired at 36000 mi, way before I bought truck. I did purchase extended, that expired too, 72000 miles. No other warranties offered. Manufacturer not willing to go half, even though theyve fixed for other people, same vehicle, same year, same problem. Suck it up, agree to have transmission fixed, only warrantied for 1yr or 12000 mile... WTH!!!! You cant even guarantee for 100,000 on a new transmission?!?! Need car, have to get work, no choice. Fix Transmission, 2 wks later, horrible knocking sound from back of truck. Thought tire, maybe axle. NOPE, REAR DIFFERENTIAL. $1400 to $1600 to replace. ARE YOU KIDDING ME!!!! Car parked now. Cant trust anyone, mechanics, manufacturers, dealer, none of them. $400 bucks a month for a car I cant use. Will never purchase another Nissan Product!
Published: January 5, 2018
Shelida of Hempstead, NY
Source: consumeraffairs.com

So I just bought a 2015 Nissan Rogue. I gave it its first bath. I went to f
So I just bought a 2015 Nissan Rogue. I gave it its first bath. I went to flip the wipers up and lo and behold when I did so the wiper hits the hood! I opened hood to see if that was somehow the problem. It was to no avail. So now every time I clean or scrape snow from the windshield and want to lock them upright, I cant. Not without turning on my car, turning it off and hitting the wiper stick twice... I guess, I read this in a forum. I have yet to see if it works and even so quite annoying. Also difficult to do when its locked up in ice and snow. So beware snow dwelling Rouge owners!
Published: June 29, 2015
Erin of Medford, WI
Source: consumeraffairs.com

My family and I were debating about purchasing a new 2016 Nissan Rouge thin
My family and I were debating about purchasing a new 2016 Nissan Rouge thinking it was a safe and a reliable family car but encountering these extremely dangerous mechanical issues I faced with my family in the car going 65 mph on the interstate had me thinking otherwise. The transmission fails when needing to accelerate then cuts back on after we just nearly missed getting into an accident with an 18 wheeler. This car is unsafe and was recalled by Nissan to get this issue fixed so I mean, they should be aware of this problem with these cars now that we are out of the extended warranty. Ms Amber ** the manager and Joe the specialist both specified (that they are not in the position to do anything) for our family that they are sorry, OK, thank you. Just like that she ended the conversation. So now that you know they will not back up their product and at least help the cost of repair or completely exchanging it for the type 2 transmission for the car, please dont buy a Nissan. Read all defects and reviews, know how many people they have turned away because of this problem. Please choose a safer car for your family to drive in. Thank you for your time.
Published: November 3, 2015
dont buy nissan of Suisun, CA
Source: consumeraffairs.com

I purchased brand new Versa Note in August 2014, from the beginning the car
I purchased brand new Versa Note in August 2014, from the beginning the car was acting strangely - turning signal didnt work properly, the car was wavering on the road, made all weird cracking sounds and after every long ride, burning smell was coming out from left and rights tires. I brought it to Nissan services, but they couldnt determine the problem. I dont know anything about the cars, but can tell that eventually part of the axle was changed. Two weeks later I was driving back to Nissan with emergency lights on. Car was shaking so badly that I couldnt keep it in one lane. Once they took it on a test drive the wheel fell off!!! And they had to evacuate my car!! No one knows what was the problem, but they decided to replace the whole axle. Thanks God I didnt take a freeway that morning when I was bringing my car to a dealership! I am not satisfied!! I am pissed!! I am upset!! I purchased a new car, because I believed it would give me a sense of safety and security. But actually I got a lemon instead!! Mine and my kids life was put in danger! The car has a bit more than 5.000 miles on it, I am so caring with it, but it is bad. I am afraid to drive it now, even when it is being fixed, one week ago the wheel came off (which I doubt happens on a regular bases), how can I know that one week from now the roof will not be blown away or the car will not explode, or something else!!And another thing - when I cancelled some of my Christmas plans and was ready to go to pick up my car, Nissan representative called me and left a voice mail, saying: Oh, the car is not ready yet, I forgot to tell you that while we were fixing the axle we scratched the bumper... It sounded like they forgot to fill up the tank! I dont know if they are the one who responsible for the wheel falling off (because 2 weeks before it happened they were replacing the bolt) or Nissan just makes lemons, but I want this crap to be resolved! I have never heard or been in such a ridiculous and at the same time stupid and banal situation! I am going to talk to a lawyer. I want you to replace my car, return my money or other options. But I dont want to have any business with your company anymore. It is a big name, but a thin quality level.
Published: December 27, 2014
Anya of Woodland Hills, CA
Source: consumeraffairs.com

I bought my 2000 Nissan Maxima new and just after the three-year mark and a
I bought my 2000 Nissan Maxima new and just after the three-year mark and at about 27,000 miles I got an SES light. I took it to the dealer and they told me all 6 ignition coils needed to be replaced. I was in shock. How can all 6 be bad on a car with only 27,000 miles. I asked if there was a recall or if the parts were defective. All they said was to call Corporate Nissan! When I did I got blown off. They said since my car was past the warranty period they were not responsible for anything. I was out of luck. I said maybe they could make an exception because this was not something that normally happens. They would not budge. I was stuck and what made me really angry was that these parts had to be ordered through the dealer and they were on back order. I tried AutoZone and online but no luck. The parts took about 5 weeks to come in since there was a shortage of these parts. This was very common for this year and model car. I had to rent a car for this period and ended up spending a total of $1600 including the rental car. This was a nightmare I will never forget. A very good example of very poor customer service. Leave your customer stuck and say we cant do anything for because we do not have to. Excellent way to make your customer say I will never buy another Nissan product again. I actually had to call the customer rep because she did not return my call. I left her a message saying thanks for nothing and calling me back like you said you would. It was not her fault but she could have returned my car with courtesy and respect even though there was nothing Nissan would do for me. I really felt that there should have been a recall but they took the cheap way out. Better to lose a few customers than to shell out bucks to help customers with a manufacturer defect. The sad part is that after all that I went through, I still have this car today. It has 172,600 miles and is still running good. Still will not buy another Nissan because of this bad experience. I had to replace 3 O2 sensors, MAF sensor, radiator, alternator, starter, thermostat, front axle, dimmer switch, front struts.
Published: December 4, 2013
Bong of Columbus, OH
Source: consumeraffairs.com

To say Im disgusted would be an understatement. On Saturday when I tried to
To say Im disgusted would be an understatement. On Saturday when I tried to leave my house my car was humming and driving slow so I assumed the oil was low. I went to have the oil changed and it drove fine for the rest of the day. Monday it started acting up again so I added transmission fluid and did some research online and noticed that Nissan was extending the warranty on the CVT transmission (obviously others were having issues). Im being told now by Nissan that my warranty is VOID since I added transmission fluid. Really?? First of all no one even contacted me. I had to find out when the car starting acting up by doing my own research. If you are shopping for a car DO NOT get a NISSAN. The way they treated me today was horrible. Nissan Consumer Fair showed the worst customer service today, but I guess they carry themselves the way Nissan does.
Published: March 18, 2015
Twyla of Charlotte, NC
Source: consumeraffairs.com

Nissan Sentra 2014! I had this car for 2 months now and I was driving to th
Nissan Sentra 2014! I had this car for 2 months now and I was driving to the pharmacy when my sunroof explodes out of nowhere. I went to Nissan and they told me this was not under the warranty, that it is impossible for it just to explode so they told me to repair this. It would be $720 dollars. This is very upsetting. Nothing hit my glass and no one has even touched it. I looked this problem up and many other have the same issue. Please save yourself the problem. Do not buy Nissan or Infinity. Worst customer service!!!!!
Published: January 22, 2015
jose of Whitestone, NY
Source: consumeraffairs.com

I have received one statement in the 5 months I have now had the car. I hav
I have received one statement in the 5 months I have now had the car. I have not received one email, correspondence, or phone call from these people. I was not late in January for a payment and they lied and reported to the credit bureaus that I never made a payment in January when I paid $465 on 1/10/13. And then on 2/1/13, I made another payment which was supposed to be on 1/31/13 and then 2 payments in February as well on 2/23/13. They suck as a car manufacturer and as a lien holder. There was a reason that I had never purchased a car from them after 10 years ago and now I know why. I had leased a car with them for 7 months and got rid of it and now, after 5 months, I am ready to get rid of this car too. The fact is that it is a piece of crap and so is the company. They suck and they need to fix their error on my credit report as because of their screw up, my credit score dropped 40 points and now I will lose the new home I am buying.
Published: February 28, 2013
Stacy of Simi Valley, CA
Source: consumeraffairs.com

Please tell them to stop the harassing phone calls. The Nissan Versa I boug
Please tell them to stop the harassing phone calls. The Nissan Versa I bought was paid in cash. I dont have a note with Nissan. My 85-year old mother has one and has paid in advance and pays more monthly than is due. I will never buy another Nissan if these harassing phone calls continue. I have told them that twice, yet they persist in calling my cell number and leaving recorded messages. Stop it!
Published: January 31, 2012
Alan of Conroe, TX
Source: consumeraffairs.com

I own a 2013 Nissan sentra. I purchased the vehicle in Dec. 2015 and now my
I own a 2013 Nissan sentra. I purchased the vehicle in Dec. 2015 and now my transmission cvt is out. Unfortunately Nissan offered only to cover half which means I WILL HAVE TO PAY $1600. I will put a down payment on a new vehicle than steady have to deal with these issues.
Published: August 22, 2017
Karissa of Houston, TX
Source: consumeraffairs.com

BUYER BEWARE. We set our payments up on auto draft, but it didnt work. We h
BUYER BEWARE. We set our payments up on auto draft, but it didnt work. We had no idea the payment wasnt being made until it was too late, and now its tanking our credit. We could have paid outright for the car, but financed it for the sole purpose of increasing our credit score. We began getting calls from Nissan shortly prior to the payment being 30 days late, which sounds like they were doing their due diligence, correct? Wrong.Their calling system is antiquated and set up exactly like someone committing identity theft, like the spam calls everyone gets numerous times per day. We had no way of knowing it was a legitimate call because sometimes wed answer and it would automatically disconnect. Wed call back. Sometimes it would answer and automatically disconnect, sometimes an automated system would ask for our FULL social security number (not just the last four of our SSN) before agreeing to connect us to a representative. Considering we thought we were set up on auto draft, therefore thought our payments were being made, and were getting calls from an automated system claiming to be Nissan, at times disconnecting when we answered, at times disconnecting when we called back, and asking us to enter our full social security number when we got through, it all seemed sketchy. It would not be difficult for anyone attempting identity theft to figure out we are making payments to Nissan, call us under the guise of Nissan, and ask for our personal information. Considering the circumstances, we legitimately thought these were spam calls. Furthermore, we received no written communication from Nissan letting us know payments werent being made, and no phone calls from a live representative. Just sketchy automated phone calls, like the numerous ones we get each day that are spam.My husband finally decided to figure out what was going on and called the dealership where we purchased the car. We had an incredible experience with them when we bought the car, which is the reason we bought a Nissan in the first place. The finance manager called the number with my husband to verify whether or not it was spam. Thats when we realized these calls were legitimate, our payments werent set up on auto draft, like we thought, and we had a payment over 30 days late. We explained our situation, brought our payments up to date immediately, even paying extra, and they submitted our account to the legal and credit department for review, to hopefully reverse the negative mark on our credit. Not only did they not reverse it, the customer service supervisor I spoke with when I called to find out the status of the account was incredibly rude and disrespectful. In all my years of talking to customer service representatives, some are fantastic, but she was among the worst. Degrading words, degrading tone of voice. It still astounds me that she spoke to me the way she did.I wish I would have read all of the negative reviews regarding Nissan Finance before we financed our vehicle. Like I stated before, we could have paid cash for it, but decided to finance it for the sole purpose increasing our credit score. At the very least we would have financed it through our own bank, it was just easier the day we purchased the car to go ahead and finance through Nissan. BIG MISTAKE! We aren’t done fighting this. If there is a resolution other than our current situation I will update this review. I’m not looking forward to the hours we are going to have to put in to correct a situation that wouldn’t exist if Nissan Finance operated like a company that legitimately cared about its customers, like Honda, Toyota, etc. etc. Again, BUYER BEWARE! If you finance through Nissan, get ready for a rough ride. Keep track of your auto drafts – DO NOT trust that the system will do what it’s supposed to do. And if you happen to have an issue to work out be prepared to be talked to very disrespectfully.
Published: February 24, 2019
Julie of Tulsa, OK
Source: consumeraffairs.com

This is our 2nd Maxima and we have loved the car. The issue we have now is
This is our 2nd Maxima and we have loved the car. The issue we have now is that we bought our 2005 Maxima new and it currently has 117,000 miles. The transmission has to be replaced and we are not at all pleased that the transmission has to be replace for $3,500. Based on the value of the car, this was a hard decision to make. Apparently, many are having the same problem and there should be a recall from you. If you want us to buy again, you had better make this right.
Published: February 4, 2016
Kathryn & Rodger of Yorktown, VA
Source: consumeraffairs.com

Dec of 2018 I purchased my 8th Nissan through a local used car dealer. I pu
Dec of 2018 I purchased my 8th Nissan through a local used car dealer. I purchased a 2015 Nissan Altima with 43k miles cosmetically good condition. At first I noticed it was smoking blue when I would power on the vehicle and the smell of Burnt rubber. As I normally do with all my vehicles I called Nissan to see if it had any recalls etc. and took it for service, shortly after I get low oil pressure on my dash. I then looked at the owners manual and called where I had my oil change they re serviced and did not notice any leaks etc.3/20/10 I took it to Rothrock Nissan in Allentown for diagnostics and they tell me that there is oil burning something having to do with the valves, but that I needed to bring it in again for a 3 hr diagnostics at $120 hr (of course this is out of pocket unless its approved to be covered by Nissan powertrain warranty that the vehicle still had till it reached 60k). I took my vehicle in on 3/26/19 in the morning, at this point I needed a rental to get to and from. I asked my advisor Simone and she says they dont have any and proceeds to call a major car rental co. I called throughout the week to get updates since it went from a 3 hr to a wk long diagnostics and I was told they found sludge in the oil pan therefore more than likely Nissan would deny covering under warranty as that only happens due to poor maintenance. (Really? Im being held liable for a previous owner lack of maintenance yet I have all my service receipts).I quickly called Consumer Affairs and opened a claim with them which I didnt get a call till I had already picked up my car on a Tuesday because when I went to Rothrock my car was unassembled and the tech working on it was off. Really??? Wow customer service and having me an answer by Friday of the same week, keep in mind I called the service manager Patrick twice to get updates and no return call. I literally had to show up after work to get an answer. At this point I have to keep a rental 3 more days to my expense (smh). I was told the claim had not been approved yet and I would have to wait till Monday 4/1/19. I called Monday and they stated it had been denied now the warranty was null and void. Lovely Nissan!!!!I will never purchase another Nissan needless to say, being that they do not stand by their clients, I am now $690 out of pocket between car rental and diagnostics and they did ABSOLUTELY NOTHING to try and make up for not approving replacing the engine through the powertrain warranty. They shouldve at least covered the diagnostics then. Tuesday of that following week I get a call from Trenisha at Nissan Consumer Affairs and they didnt even know I had the vehicle in my possession nor that supposedly the claim had been denied.So now Im 10k in a car debt/payment for a car that needs a new engine, had powertrain warranty but no longer valid through Nissans decision and $690 less in my pocket. So much for staying faithful to the brand. AGAIN dont BUY USED NISSANS THAT SO CALLED ARE STILL UNDER WARRANTY AS THEY WILL LOOK FOR ANY EXCUSE TO NOT COVER. The worst part is realistically no used car dealer takes out all of the oil pans to used vehicles purchased at auctions or traded in.
Published: April 9, 2019
Idiana of Allentown, PA
Source: consumeraffairs.com

ATTENTION NISSAN ROGUE OWNERS PLEASE READ: I am extremely disappointed in t
ATTENTION NISSAN ROGUE OWNERS PLEASE READ: I am extremely disappointed in the results of my visit. My 2008 Nissan Rogue of South Brunswick Acme Nissan went in because of a problem the Rogues had with their passenger airbag lights and problem with the sensor in the seat. Ive never had an accident nor problem with the seat. Now Nissan tells me, Sorry, the seat needs to be replaced to the tune of OVER $1400.00. They claim it was covered for 5 years or 50,000 miles. Oh yes and by the way, it was a recalled item at one time! Well gentlemen, I will not have this seat replaced and I will rely on the primary safety seat belt. I have 4 cars in my family, 2 of which are Nissans, and just for your info, I will NEVER and I mean NEVER buy another Nissan as long as I live or take it for service to Nissan. One last thing if I may. Why was I charged over $50.00 just to find out whose problem it was? Oh wait if it was Nissans problem you would absorb the cost but because it was not your problem you passed it on to me. Thank you for making my choice of vehicles in the future easier the next time because it WONT be a Nissan. A letter will follow up to Corporate of Nissan, BBB of NJ, and the Home News Tribune and their sister paper, the Asbury Park Press, Star Ledger, YouTube and anyone else I can inform via electronic media.
Published: September 9, 2014
Richard of Dayton, NJ
Source: consumeraffairs.com

I never thought I would dislike Nissan, after having purchase two cars from
I never thought I would dislike Nissan, after having purchase two cars from them in the past. But the preown side have a car salesman (Jose **) that is very unprofessional, and arrogant. The issue did not just end with me buying a car and in less than a month had to bring it back two times but the service I receive from Jose have ruined my chances of giving them another try. And when asked his manager to call he never did. Humberto **. Be careful buying from there. The cars have issue, they charge. They may want to charge you for their inspection they did before selling car, ask for that money back because the cars are taken not to Nissan if it is not a Nissan car, some to Jiffy Lube for oil change etc. The cars are not checked out properly and the only good person that helped was ERiC, the sales manager Humberto ** will not follow through. Be very careful. Buy at your own risk and ask questions on the wear and tear, get the car facts beforehand. It is not always driven by one driver. They use cars on lot as loaner cars.
Published: April 9, 2018
Lisa of Houston, TX
Source: consumeraffairs.com

I got my Juke last year. It doesnt even have enough miles on it to have the
I got my Juke last year. It doesnt even have enough miles on it to have the first oil change. The air conditioner was making a bad noise so I took it to Mobile Nissan this morning. The first young man that came out to help me was very polite and agreed that the air conditioner sounded bad but he told me he would have to let his manager look at it. His manager came out, never acknowledged me, got in the car, fooled with the switches and sat there! So I asked, What do you think is wrong with it? He said, You have LEAVES in it!!!! I said, Leaves? He said, Yes, I can hear them. So I said, So you when you get them out, everything will be ok? He said, Yes BUT thats not covered under warranty and its an hour and a half labor. When we break it down, we wont put it back together until you pay the bill! He was extremely rude and unprofessional. I asked him how the leaves could have gotten in there and he just turned the knob and said, Thru the intake? I said I had never heard of anything like that and asked if he could show me how to get to it and he said NO! I said, Well it sounds like a bad design so it should be covered under warranty because I eke this car under a carport. He just walked off so I told him I would call Nissan and file a complaint with them. He said I could do whatever I wanted to do! I got this car because Im disabled and on social security. I needed something reliable that I wouldnt have to put money into. Now I have a nasty dealership to deal with.
Published: March 20, 2015
Wanda of Mobile, AL
Source: consumeraffairs.com

For the last two years 2014 and 2015 and now into 2016, Nissan has changed
For the last two years 2014 and 2015 and now into 2016, Nissan has changed - but did they make the change as a user friendly for customers - Hell No times 2. The upper management of Nissan must be a bunch of Bone heads or knuckle heads - your choice but - its one of these two for sure. I have called their CS number multiply times at different times of the day and week to talk to a live person and stay on the phone for up to 2 hrs and no one has ever answer the call. I know I am the bone head for waiting this time endurance but I wanted to find out if anyone would answer. They have made changes to their website over the last two years and it has got worst as whoever they hired to do this changes. It does not work. I should have been discussing the problems to a red brick wall and would have gotten more response from the bone heads at Nissan.
Published: March 17, 2016
jjjjj of El Cajon, CA
Source: consumeraffairs.com

I have experienced multiple major issues that required me to repair my car
I have experienced multiple major issues that required me to repair my car at a huge expense. These are issues that car owners should not experience during the timeframes that I have owned my vehicle. They have caused an extreme amount of stress and required a large amount of time to fix. I purchased my car new, direct from the Nissan dealer.Some of the issues I have experience is as follows. Right when I was leaving for the airport for my honeymoon, the key would not turn in the ignition and the car would not turn on. I almost missed my flight to the airport. Later, after major diagnosis, it turns out the pins in the ignition moved, which would not allow the key to turn. One entire summer, the engine temperature gauge would shoot up after I drove my car for 15 minutes. My engine would constantly overheat, the A/C would turn off, and I would have to pull over to cool my engine down. It turns out the radiator was malfunctioning, which was a very difficult problem to diagnose and required multiple assessments.My newest problem is that my key no longer works and Nissan wants to charge me $500 to get new keys because they have worn out. I contacted Nissan, asking for financial assistance because I believe that keys should last the lifetime of the vehicle. Nissan told me that because my car is outside of warranty, they are not legally obligated to help me. This shows me that Nissan does not care about its customers at all. For an issue like this, Nissan should fix a key outside of warranty. I have only owned my car for 6 years. I am no longer a loyal Nissan customer and will be purchasing my next car from another company. My dad has been trying to tell me to sell my car and I think he is right. I have had enough.
Published: August 28, 2018
Jennifer of Mountain View, CA
Source: consumeraffairs.com

Usually I service on time at toronto dealer where I bought the car at same
Usually I service on time at toronto dealer where I bought the car at same location. @ 32200+ KM got the engine oil replaces at sainte foy, QC (I was away with family) as advised by my dealer and 2 recalls performed. @33000+ KM came back to dealer (after my tour), asked about brake fluid flush, which is recommended by Nissan but its not done by dealer (dont know why). I gave my consent to replace if required. And for wheel rotation (which is also recommended by Nissan.)When I picked up my car, I feel there is gas pedal delay in the initial acceleration (between 800 and 1800 RPM). On minutely trying to identify, why there is an uneasiness for me to drive, the usual resistance in the gas pedal that is altered, and the pressure I usually put on the pedal has changed, and which started to get annoying. Usually I use 87 octane fuel. This time I filled 91 octane fuel, still the acceleration is identifiable. Usually I drive in ECO mode, which is sluggish. Normal is better and Sports mode is usually quite peppy.After trying all the combination, I realized this the feedback/resistance, may have been altered. Dont know how and why (forgot to mention I had also asked for bronze cleaning on the car). Dealer has failed to understand the point and they keep on telling me about sensors and error codes. What I realized after studying the matter that the sensor and codes will work nice, when the pedal recognizes the press.Concern of mine is the pressure is gas pedal stars identifying the press after a small delay (maybe we are talking about 5~7 millimeters). Why I am concerned: I have to press more gas pedal now to get to my normal driving habit for years/decades; I am quite concerned now if this pedal will have more issues to offer; Since the pedal feedback/resistance spring may have altered, it may happen, that say when in highway, it will get stuck to a position and send incorrectly send sensors of pedal being pressed even after removing feel from pedal. Now I feel little unsafe in this car. More details can be shared on request.
Published: June 19, 2016
Sandeepan of Toronto, ON
Source: consumeraffairs.com

The fan blade assembly on my 2013 Pathfinder started making a terrible nois
The fan blade assembly on my 2013 Pathfinder started making a terrible noise. I took it to the Nissan dealer and they confirmed I needed a new assembly. They also stated this was a known issue and they were seeing a lot of these. Part was back-ordered. This cost me a total of $800. The day I was picking up my car, another Nissan was in for the same repair! I requested that Nissan Consumer Affairs look into this and consider covering the cost since it was a known issue. The rep, Rod stated that although it was something Nissan was aware of, they would not cover it because my car was out of warranty by 16,000 miles on the extended warranty. How poor to not cover your defective part and a known issue and hide behind the mileage. Do not purchase a Nissan - they dont stand behind their vehicles!
Published: June 13, 2018
Michael of Oxford, CT
Source: consumeraffairs.com

Nissan may make a decent vehicle but the financial company NMAC has a lot t
Nissan may make a decent vehicle but the financial company NMAC has a lot to be desired. Customer Service people never listen, can’t resolve issues and always apologize for the other person mistakes but never takes care of the matter at hand. Whoever trains these people needs to retrain or fire them because I refuse to do any more business with them.
Published: November 11, 2017
Jeff of Phoenix, AZ
Source: consumeraffairs.com

I purchased a 2011 Nissan Rogue on mid August. I received the statement th
I purchased a 2011 Nissan Rogue on mid August. I received the statement that my payment would be due on August 30th. On August 26th, I wanted to pay $6,000 online as my first payment. I had to call the finance company and they told me that they couldnt process the amount of $6,000 and that it could only be $2,000 at a time. Well, I had no choice so I split up the amount into three separate amounts online and to top it off, I was charged a $5 convenience fee for each transaction. Well on August 31st, I checked my bank account and to my surprise I had a charge of $12,000 plus six convenience charges. I called the finance company and advised them that I only wanted to make a payment of $6,000 not $12,000. I asked to speak with a manager several times and I held on the line forever. I was finally transferred to a manager, Rosey, and explained my situation. I asked for the convenience to be waived and they denied my request. This has been such an inconvenience at this point and very disappointing. Rosey explained that this same issue had happened to someone else earlier as well and they couldnt do anything for me. They advised me that they would reverse the additional $6,000 charge which they mistakenly charged me but that it would take seven to ten days to process. Now, this situation has made me to have to borrow money from someone else as I didnt have this amount in my bank account in the first place. I will never purchase a car from Nissan ever! Their finance company is irresponsible and the management are imbeciles.
Published: August 31, 2011
Mary of Homestead, FL
Source: consumeraffairs.com

I am working in Turkish Airlines from Turkey. I want to explain my complain
I am working in Turkish Airlines from Turkey. I want to explain my complaint. I have a Nissan Juke which has features 2012 model, 1.6 automatic transmission. It is now in 39000 km. When I went to periodic maintenance to Nissan Yzbaolu Service Center for 45 000 km maintenance, service consultant said that there is a problem with automatic transmission in my car and he send my car report which includes VDR data etc. to Nissan Center for Turkey. And they said me that I have to change my automatic transmission.Nissan Turkey gives me offer that it can be changed my automatic transmission with 5500 cost TL (Turkish Lira) approximately 1900 $ in Turkey. I made all periodic maintenance in Authorized Service Center and it is just for age and not having huge km. It is very, very little usage. How can it is possible to failure? I dont want to pay this cost. This has caused so much stress on me and my family. It has to be free for changing transmission or very less cost. Could you evaluate my complaint? Please help me and if my issue is not related with your department and emails account, please inform me that the correct email address.
Published: May 10, 2016
BURAK of Istanbul, Other
Source: consumeraffairs.com

Im so mad. I bought a used Nissan 2005. Never got told the transmission was
Im so mad. I bought a used Nissan 2005. Never got told the transmission was rebuilt just a few years ago. The car is giving me nothing but problems. Its one thing after another. I have only had my car since January. Took me till April to get it running. Now its broken down in my yard and I cant use it. Nissan needs to do recalls because my electrical is screwed, oil is everywhere and the car stalls and dies or wont start so much I want to scream... Anyone need a parts car in NH. Put 1500 into the car but cant continue to do it. Its an awesome car when it runs and just when you think it wont stall it does in the middle of a rotary on a main strip.
Published: June 21, 2018
Jessica of Rochester, NH
Source: consumeraffairs.com

Purchased a used 2011 Nissan Versa with low mileage (66k) thinking that, li
Purchased a used 2011 Nissan Versa with low mileage (66k) thinking that, like previously owned Nissans, this will last until 300k without any major issues. At 79k miles the car feels like it is loose and swaying back and forth while driving and the service light comes on. Take to Nissan dealer and find a recall and after looking at the transmission, they say we need to replace the transmission because it is giving a fail code. They only want $4000+ for the replacement, more than we owe on the car. Of course I did my research and see the thousands of complaints on the CVT engine that is supposedly the most efficient transmission on the market and they had upped the warranty coverage up until 2010 model to 120k miles. Great, that doesnt help my 2011 but I checked and it was manufactured in 2010, so I call 1800Nissan1 and complain and ask for help. To their benefit they come back and say they will pay half the transmission cost. Half, for a transmission with obvious issues that they know about but will not recognize officially.My wife and I bought the Nissan because it was a go-to car brand, it would be reliable, it would not let us down. In the midst of this the neighbors 2012 Nissan Altimas CVT transmission failed. I hate to say this, having had the 1996 Nissan Sentra for almost 14 years, but never will we buy another Nissan. My plan was to pay the car off this year anyhow so now it will sit as a monument until some reasonable lawsuit is filed on behalf of the people CVT transmissions has left stranded.
Published: February 17, 2017
Thomas of Bloomfield, KY
Source: consumeraffairs.com

Coming from a Loyal Nissan customer FOR ELEVEN PLUS YEARS, I am disgusted a
Coming from a Loyal Nissan customer FOR ELEVEN PLUS YEARS, I am disgusted at their lack of care and concern for issues that my recent lease CAME WITH. I just signed this lease, trading in my old one at the end of May. I will NEVER go with Nissan again after my recent experiences with the Patchogue, NY Dealership and Consumer Affairs absolute lack of care and effort to mend anything. Problems at the dealership level have left me going to Consumer Affairs which were of no further help at all. They act as if all of this is out of their hands and there is nothing to do to reassure their efforts at trying to make me satisfied.They cannot get one person on the phone to speak with me. I have had issues regarding my new 2018 lease 3 months in, leaving it in the shop to be repaired with NO ETA of time it will be done (because items are back-ordered) and ready for me to drive again. Though they did mention maybe some time in October... awesome because I dropped off my car on 8/27. I also only get this info through voicemails because every time I try to call back it goes to voicemail and I wont receive another call until they have their scheduled time to call me back. Horrible customer service and quality of care.My new lease has a safety brake issue where the auto safety break will go off when no one is around, breaking my car while going 40+ mph. Apparently this is a VERY COMMON issue (talk about safety) with ALL Nissan models starting with the VIN K. So Id check your VIN because I am sure if you dont say anything about it, they wont either. I have also had the issue of my backup camera lagging and freezing as backing up since the beginning. There was no point to even use it because it was inaccurate and dangerous to do so. My radio has also just decided to black out one day for a good 10 minutes. Couldnt do anything about it. This is my THIRD time back to the dealership where they finally kept the car to fix it fully, even after showing them video evidence of my experiences the second time I went back.Patchogue has provided me a loaner of not even the same model or year of my current Rogue lease. Which is fine and I normally wouldnt care, BUT at this point, still paying for a new lease yet driving around an older vehicle for over a month has me fuming. I have been polite and patient up until now. The back and forth phone calls that go nowhere are leaving me stressed and in disbelief with this company. I am in shock and SO dissatisfied with all this new 2018 Nissan Rogue and Nissan Customer Service has come with. This is my fourth Nissan, third lease. I have NEVER had an experience like this. I am beyond shocked and pissed.
Published: September 13, 2018
Kot of Kings Park, NY
Source: consumeraffairs.com

I leased a 2013 Altima in June 2013. Car shuddered, had torque converter re
I leased a 2013 Altima in June 2013. Car shuddered, had torque converter replaced still shuddered. New transmission still shuddered, another transmission still car shudders. Nissan says they will take car back if I pay usage fee or they will give me money and I keep the lease. I fail to see the benefit to me if youre considering a Nissan. The cvc transmission is to be worried about. Own 2 Nissans at this time and a total of 5 since 2006 but will find a way to unload them. Stand behind your products.
Published: August 3, 2014
Janie and Vince of Cumming, GA
Source: consumeraffairs.com

I have been back and forth to Nissan for the past year or so because the ch
I have been back and forth to Nissan for the past year or so because the check engine light keeps coming on and the car runs hot. The past 30 plus days I have been back and forth. The dealership says one thing is wrong but Nissan warranty claims to be investigating. I have been out of my car over a week now and I keep getting the runaround. Im still under warranty. I just want Nissan to honor this warranty and stop trying to rip me off.
Published: June 18, 2018
Debbie of Memphis, TN
Source: consumeraffairs.com

Nissan of Duarte - I brought in my car to get my USB port checked and stran
Nissan of Duarte - I brought in my car to get my USB port checked and strange noises coming from under the car. When I went to pick up my car, I found a long crack in the windshield. I left the car for a week to get the windshield replaced. When I picked up my car the following week, I was really disappointed. There was a scratch on the windshield by the drivers side. The glass is not OEM glass, much cheaper glass. When I play the radio, the sounds dont resonate as well as before. The seals around the windshield dont look like as good as it should be. The glass looked very dirty/dusty like it was an old windshield lying around. They did some things they believed would make the strange sounds go away, like tightened the emergency brakes and tightened the steering wheel. I absolutely dont like the changes and plus, the strange sound didnt go away. Worst yet, I found out that my seat is broken. It was not broken when I left my car for the windshield replacement. Overall, my experience has been horrible with Nissan and Nissan cars.
Published: August 2, 2016
Sophie of San Gabriel, CA
Source: consumeraffairs.com

We have a 2008 versus with a CVT-transmission that went bad at 120956 milea
We have a 2008 versus with a CVT-transmission that went bad at 120956 mileage. Faulkner Nissan diagnostics stated trans needed to be replaced for 3300.00. The extended warranty was for 12000 miles. We contacted Nissan to ask for partial assistance and waive the 956 miles. Our request was denied by Rachael from consumer affairs who states she makes the decisions to grant customers request or not. She stated that our vin-number was not included in the extension which is not true according to Nissans website. Ms. Rachael wanted us to have car re-diagnosed for 100.00 knowing she had already decided to decline assistance based on the false information about the vin - number not being included.
Published: January 7, 2016
Monalisa of Bear, DE
Source: consumeraffairs.com

Nissan of St. Charles. The salesman sold a 2010 Nissan Altima without my si
Nissan of St. Charles. The salesman sold a 2010 Nissan Altima without my signature or permission. Now, its on my credit report. I have never met this man or have I come to your dealership to sign for a $36,000 car. All of them are going to jail. Im a 67-year old woman who lives off SSI in Vegas. I dont live in Illinois.
Published: December 1, 2011
Dorothy of LAS vegas, NV
Source: consumeraffairs.com

First time purchase of a loan/lease. Signed a lease with loan prices ($337
First time purchase of a loan/lease. Signed a lease with loan prices ($337 month). Total purchase price 2015 Rogue $34,000. Error was noticed by purchaser same day at dealership. When brought to attention of dealer, more or less too bad. All they had to do was tear up the lease form and attach correct monthly price to a lease $134 month. $14,000 to purchase at end of lease or the proper monthly payment, $337 month with the last payment, vehicle is mine... maybe 10 mins of their time on paperwork. Instead of 23 months trying (by me) to get the thing correct. Notified every agency of the error including THE WHITE HOUSE with no luck. Money hungry (Nissan) outfit. Matter went to court March 2017. It is still undecided.
Published: April 8, 2017
herb of Newburyport, MA
Source: consumeraffairs.com

I paid off my Nissan Altima 5 weeks ago. I sent the pay off via cashier che
I paid off my Nissan Altima 5 weeks ago. I sent the pay off via cashier check from my credit union. I received a letter in the mail confirming the pay off. I did not receive the title. I called them up today. I was told that they sent the title to my credit union instead of me. Wow, what a big mistake. So, help me with this. All cashier checks are from banks. So, do you send all your titles out to the bank listed on the cashier check? I think not. I mailed by certified mail the check to Nissan and they dropped the ball and sent it to my credit union. Now I have to wait longer to get my title. Thanks, Nissan!
Published: November 12, 2012
Tara of Montgomery , AL
Source: consumeraffairs.com

Five Star Nissan Albany, Georgia - I cancelled my Gap ($700) and Service Ag
Five Star Nissan Albany, Georgia - I cancelled my Gap ($700) and Service Agreement ($4300), purchased a Nissan Murano for $37000 and ended up paying $53000. I was hit with all kinds of hidden charges and got a $3000 rebate. I got a check for $2300 after all of this. My finance person told me the money would probably be deducted from my finance, but it never was. I would like to know where the rest of the money is. I could have purchased a 750 BMW for this price. I am very disappointed and I dont think I will do business with Nissan again.
Published: April 16, 2013
Kelvin of Albany, GA
Source: consumeraffairs.com

I contacted Nissan customer care. I currently own a 2013 Xterra Pro4x with
I contacted Nissan customer care. I currently own a 2013 Xterra Pro4x with 66,000 miles. I have driven manuals for 30 years. First clutch burned out 35,400. Second clutch was looked at in a dealership service at 63,000 miles. Was told clutch looked perfect, drove perfect. Had a smell coming from the clutch. 3,000 miles later driving at 60 mph in 5th gear, the clutch blew up. Sounded like an explosion followed by sounds of metal fragments rolling around inside. Nissan required a dealership to look at it. Their conclusion is the driver error caused the clutch failure.Ive never had to replace a clutch before 90/100k. Ive heard from other with the Xterra and Frontiers of this exact same problem happening. Now Im hearing if the transmissions going out at 76,000 miles. They are wanting $2700 to replace a clutch that is sure to fail again. Something is causing these clutches and transmissions to fail. So many mechanics and friends are telling me to get rid of the car ASAP. Lesson learned do not buy Nissan. Nissan does not stand behind their product.
Published: December 15, 2017
Ann Marie of Littleton, CO
Source: consumeraffairs.com

I had my payment deferred on June 28, 2017. The women told me that the paym
I had my payment deferred on June 28, 2017. The women told me that the payment was deferred. They have charged me a 30 late fee for the last 5 months, but most of all they destroyed my credit! Called them today, and the guy told that they cant do anything to repair the error in my credit, but took off the 30 dollar payment for this month.
Published: February 6, 2018
Salvador of Richlands, NC
Source: consumeraffairs.com

I have been calling for over 2 months in regards to a negative credit repor
I have been calling for over 2 months in regards to a negative credit reporting from Nissan. Nissan received an insurance check late and gave me negative credit reporting. After calling Nissan, they said they will put in a dispute. Now Im sitting here 2 months later with no update as far as how the situation planned out. All I keep getting are customer service reps who sound like they have no idea what they are doing and just give you an attitude. I have purchased numerous cars myself from Nissan as well as my family. I will no longer ever consider Nissan due to this issue. I recommend people look elsewhere for their vehicles because if there is an issue, Nissan will never take care of you. If I could give a negative star thats what it would be.
Published: September 2, 2015
Jeffrey of Wallingford, CT
Source: consumeraffairs.com

My car has been in the shop since December 13, 2016 and cannot be repaired
My car has been in the shop since December 13, 2016 and cannot be repaired because the wiring harness is not available. Nowhere in the USA and they do not want to bring it from JAPAN. Nobody answers you, the customer service and parts dont do anything to solve this problem, they do not give you an update, meanwhile I am paying for a lease car that I am not able to use, and they do not want to give me a loaner until they finally bring the part, and they do not want to pay for a rental. Nobody knows when the part will be available.
Published: February 7, 2017
pola of Aventura, FL
Source: consumeraffairs.com

It was Friday July 3rd 2015 we and just arrived back home and it was stormi
It was Friday July 3rd 2015 we and just arrived back home and it was storming and rain and my father had put the vehicle in park and then had said he was going to fix the gutter and I had went to go hold the ladder so my father wouldnt fall and he had asked me to go get the drill and returned back outside and my father and I had heard someone screaming and went to go see who it was and it was my mother. She was on the ground and couldnt get up. She said she had reached to go turn the truck off and was in the truck. Went to get out and the door had knocked her down and all of a sudden the vehicle ran over me. Now Im in a wheelchair And I have severe bruising and 8 inch cut behind my left leg and will be like this for at least two months. And then maybe have to have surgery on leg and foot. My truck is under a recall, a 2005 Armada Nissan... Please call me ASAP **.
Published: July 9, 2015
Teresa of Shelbyville , KY
Source: consumeraffairs.com

A nice bug, the Micra K12, 2006, 65ps Petrol 1.2 Engine. I have bought this
A nice bug, the Micra K12, 2006, 65ps Petrol 1.2 Engine. I have bought this car from Nissan in Germany, at 71.000km, and I drove it for 9.000km. 65ps, manual gearbox, 1,2L petrol engine. 2 doors, in bamboo green. Lovely little bug. I bought it as an emergency need for a cheap car, and I am quite happy with the purchase. So happy in fact, that I decided already to change it with the newer model, 2017, 1.2L 80ps. But back to the K12 bug. Drove it mostly in Berlin, Germany, and occasionally on the Highway, maximum 130km/h due to the noise and fuel consumption, but drove it briefly up to 160km/h... (slightly downhill probably:). Pretty loud on the highway, but perfect for the city traffic. Agile between the city streets and easy to park. A bit of a stiff ride at low speeds, but quite comfortable where the road permits speeds over 50-60Km/h. Feels stable and has some power reserves until 110-120Km/h, at high RPM regime, between 3500 – 5000rpm. It responds well to the throttle paddle. The engine pulls lovely between 3rd and 4th gear, 60 to 90Km/h, it feels quite sporty. The 1st and 2nd gear are a bit slow. Never had any beef with, but yet again, for just 9k it should not be the case anyway. The gear box felt sometimes a bit too long, but it did the job. I would have kept it, but I just wanted the newer model. Overall a good experience. Hope the new model will follow the trend.
Published: July 9, 2019
Robert of Berlin, Other
Source: consumeraffairs.com

Never lease a car from Nissan!!! I leased a car from Nissan, made all my pa
Never lease a car from Nissan!!! I leased a car from Nissan, made all my payments, had inspection done (car was in excellent condition), I was 10,000 miles under my allowance, and they send me a bill for $420 just because I turned the car in at the end of the lease and didnt get another Nissan!!!! They say there is no way around this fee unless you get another Nissan!!! GREAT way to do business!??? I will NEVER buy or lease a Nissan again! None of this was told to me when I leased the car. I am at a loss for words.... Just wanted to pass this information along so that it doesnt happen to anyone else. TOTALLY RIDICULOUS!!!!
Published: July 30, 2020
jenny of Massillon, OH
Source: consumeraffairs.com

I recently purchased a car from a Nissan Dealer and there was no mention ab
I recently purchased a car from a Nissan Dealer and there was no mention about returning the car if you were not satisfied. I emailed the salesman who practically forced me to sign the deal and he has yet to respond. I was satisfied with the car until night time came and realized how important the extra features would have been. There are no power windows, no power locks, no light on the ignition keyhole, not even a mirror on the sun visor. Im basically paying for a 2015 glorified golf cart for the next 6 years. Im not saying I want to walk away completely from the deal because I know how much these clowns value their commission, but Id like to purchase a better car for the money.
Published: May 13, 2015
David of Cranford, NJ
Source: consumeraffairs.com

I have a 2008 Pathfinder. A few weeks ago the check engine light came on an
I have a 2008 Pathfinder. A few weeks ago the check engine light came on and the fuel gauge stopped working. I checked the web and found a recall from Nissan for 2008 pathfinder that had an issue where the check engine light came on and the fuel gauge stopped working. Perfect I thought so I took it to the dealership. They informed me that even though it was the exact same part for the same make, model and year, my VIN was not covered. So they will not cover the cost to fix. I have owned 3 Nissans and was planning on purchasing another next year. Now that I see that Nissan cares more about $400 than it does about this safety of their owners. I will never purchase a Nissan again. I think they are cheap and dishonest.
Published: March 31, 2015
Cary of Slc, UT
Source: consumeraffairs.com

I ask to add my wife to the account, they tell me I have to fill a new pape
I ask to add my wife to the account, they tell me I have to fill a new paperwork and pay over 200.00 and the process take 2 to 3 weeks. Thats is the only option they have, take it or leave, basically. Also they charge an extra 12.00, if you pay with a credit card. In the future I dont use anymore this company or any Nissan product.
Published: March 18, 2015
carlos of Miami, FL
Source: consumeraffairs.com

Based on the horrific service with the representatives for Consumer Affairs
Based on the horrific service with the representatives for Consumer Affairs, I will not purchase another Nissan as I planned to next year. You call and your rep NEVER picks up phone. Play phone tag for days. Terrible service.
Published: July 21, 2014
Paula of Cockeysville, MD
Source: consumeraffairs.com

Long story short, CVT recall, had judder issues since 50,000 miles. Took ca
Long story short, CVT recall, had judder issues since 50,000 miles. Took car in several times, Dealership states nothing wrong. Check engine light came on around 99,000 miles. Diagnostic test came back with CVT problem. Code wasnt enough evidence so hundreds of dollars later, needed an extensive diagnostic test. Still wasnt enough for Nissan. I had to record my dashboard of the tachometer jumping with the judder. Sent it in and dealership said more proof was needed because I could have been doing it with the gas pedal. While driving I had to now record both my tachometer and speedometer at the same time. Sent it in and woman at dealership never called me for the status so when I called her a week and a half later (of course one of the Reps relays her message as usual because I can never reach her. She never takes my phone calls or calls me back, she tells her reps that shes busy and gives them a message for me). She stated I needed to call Consumer Affairs to open a case so she could send the video in which I already had a case opened which was how she was able to submit the first set of videos in the first place. Apparently many people have this issue and Nissan should not be in business if this is how they treat their customers. I plan to contact NY State Attorney General and the FTC. I paid a lot of money for this used car and had nothing but problems.
Published: January 23, 2019
Jenn of Mahopac, NY
Source: consumeraffairs.com

Bad experience with Altima 2013. I was out of manufacture warranty when fir
Bad experience with Altima 2013. I was out of manufacture warranty when first radiator started to leak and needs the replacement - It was a rusted hole in the part!! Next - transmission failed - pieces of metal found in the transmission! When I looked up on the internet I realized that I purchased the lemon. Reviews are stating “Avoid like a plague” Nissan Altima 2013, 2014, 2015 due to the transmission problem. On my request Nissan used a good reason not to satisfy my claim to replace the car or to pay for repair as I am out of manufacture warranty. People talking like robots polite and monotonous. Nobody wants to take responsibility. This is my 2nd Nissan, First I owned for 20 years. Will not go with Nissan anymore.
Published: May 3, 2018
Svetlana of Langhorne, PA
Source: consumeraffairs.com

I have been trying for 5 months to have paper statement mailed.
I have been trying for 5 months to have paper statement mailed.
Published: September 7, 2011
Roger of Saylorsburg, PA
Source: consumeraffairs.com

I have a 2013 Nissan with about 85,000 miles and was just told I need a new
I have a 2013 Nissan with about 85,000 miles and was just told I need a new transmission. The first issue I had was when the RPMs climbed to almost 7 on the Highway, but the car was hardly moving! Luckily I was able to safely get off an exit and pull over. Stay away from Nissan and their CVT transmissions!!!
Published: May 7, 2018
Tammy of Fairhaven, MA
Source: consumeraffairs.com

I initially took in my 2008 Nissan 350Z roadster convertible to Tony Nissan
I initially took in my 2008 Nissan 350Z roadster convertible to Tony Nissan to have them repair the convertible roof because it is not fully closing into its compartment. They looked at it and eight hours later, said that they couldnt find anything wrong with it. They even showed me that it was working before leaving.Later that day, I wanted to test it out for myself. And much to my dismay, the same problem occurred. Being busy with work, etc., I wasn’t able to take it back in immediately. I was under warranty and thought I had time (my mileage at the time was under 36K). When I took it again (about a month and a half later) stating that it was not fixed, they tried to charge me for $350.00 just to look at it because now, my warranty had expired. I was under the impression that my warranty was going to expire at 60K or five years. Of course, I refused to pay that outrageous fee and left.I then returned at Tony Nissan with my husband and he demanded to speak to a manager. They looked at my vehicle at no cost but said they needed to contact Nissan corporate to get an approval to cover the cost of the repair. Three weeks thereafter, Nissan denied my claim stating that 1) I didnt have enough history with maintaining my vehicle and 2) my warranty is expired. This is such an incredible injustice for Nissan should have fixed the problem initially while my vehicle was under warranty. My vehicle is maintained immaculately with regular oil changes, etc. I intend to sue Nissan corporate and Tony Nissan to recoup the costs to repair my vehicle. Furthermore, I will not trust any brand with the Nissan name.
Published: August 18, 2011
Romei of Ewa Beach, HI
Source: consumeraffairs.com

Contacted NISSAN about a bad CAT. Car is slightly over the 80,000 warranty,
Contacted NISSAN about a bad CAT. Car is slightly over the 80,000 warranty, but vehicle was bought as a dealers demo and was told the 8,000 miles already on the car will not count against me so a full warranty will go with the car. NISSAN dealer refuses to do repair. NISSAN USA will not accept responsibility and inform dealer to perform under warranty. Go to dealer and let him diagnose, then call us and we will decide. They are refusing to talk to dealer or get involved in any shape, form, or manner.
Published: October 21, 2015
Jeff of Lakeville, PA
Source: consumeraffairs.com

Enzo Ferrari described Nissan 300ZX Convertible as the sexiest car ever bui
Enzo Ferrari described Nissan 300ZX Convertible as the sexiest car ever built. He was correct in his description. This was the Super Car of the 90s with the various standard features that the vehicle has. You have to see one to believe it, remembering that it is now 25 years old.
Published: May 4, 2018
Patrick of Parker, Colorado
Source: consumeraffairs.com

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