BMW Automobile Model 2022 BMW 4-series Gran Coupe
BMW Automobile Model 2022 BMW 4-series Gran Coupe

BMW Automobile Model 2022 BMW 4-series Gran Coupe

2022 BMW 4-series Gran Coupe

The BMW 4-Series Gran Coupe is a four-door luxury compact coupe known for its combination of sporty performance, sleek design, and practicality. Here are some of the key features and aspects typically associated with the 2022 BMW 4-Series Gran Coupe:

Design: The 2022 BMW 4-Series Gran Coupe typically features a sleek and sporty design similar to the coupe variant, with the addition of two rear doors for easier access to the rear seats. It retains the distinctive kidney grille, LED headlights, and low, aggressive stance of the coupe model.

Engine Options: Similar to the coupe and convertible variants, the 4-Series Gran Coupe usually offers a range of engine options, including turbocharged 4-cylinder and 6-cylinder engines, with both petrol and diesel variants available in certain markets. These engines are known for their performance and efficiency.

Transmission: It typically comes with an 8-speed automatic transmission as standard, offering smooth and responsive shifts. Some variants may offer a manual transmission option for those who prefer a more engaging driving experience.

Driving Dynamics: The BMW 4-Series Gran Coupe is known for its sporty driving dynamics, with precise handling and a balanced chassis. Optional performance enhancements such as adaptive suspension systems and upgraded brakes may be available for enthusiasts seeking a more dynamic driving experience.

Luxury Interior: Inside, the 4-Series Gran Coupe usually offers a luxurious cabin with high-quality materials, advanced technology, and comfortable seating for passengers. Features like leather upholstery, wood or aluminum trim, and ambient lighting are often available, depending on the trim level.

Technology: The 4-Series Gran Coupe typically comes equipped with BMW's latest infotainment system, which includes a large touchscreen display, navigation, smartphone integration (Apple CarPlay and Android Auto compatibility), and voice commands. Other available technology features may include a digital instrument cluster, wireless charging, and a premium audio system.

Safety Features: BMW usually equips the 4-Series Gran Coupe with a range of advanced safety features and driver assistance technologies. These may include adaptive cruise control, lane departure warning, blind-spot monitoring, automatic emergency braking, and a 360-degree camera system.

Trim Levels: The 4-Series Gran Coupe lineup typically includes several trim levels, such as the base model, Luxury Line, Sport Line, and M Sport, each offering different styling elements and features to cater to different preferences.

Optional Packages: BMW typically offers various optional packages that allow buyers to further customize their 4-Series Gran Coupe with additional features and amenities, such as the Premium Package, Executive Package, or Technology Package.

M Performance Models: Similar to the coupe and convertible variants, BMW often offers M Performance variants of the 4-Series Gran Coupe, such as the M440i, which feature more powerful engines, sport-tuned suspensions, and other performance enhancements for enthusiasts seeking even greater performance.

As with any vehicle, specific features and options can vary depending on the market and individual configurations, so it's always best to check with a local BMW dealership for the most accurate and up-to-date information on the 2022 BMW 4-Series Gran Coupe.

Manufacturer: BMW

MODEL: 2022 BMW 4-series Gran Coupe

MSRP: $45745.00 USD


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BMW Automobile Model 2022 BMW 4-series Gran Coupe


Product Reviews:

We bought a used 2007 550I from Momentum Southwest Houston BMW. It were all
We bought a used 2007 550I from Momentum Southwest Houston BMW. It were all lies from the start. The salesman tells us the car has to have special tires, which were on the car and they installed 2 of them. On the test drive, the salesman would not show us how to use the paddle shifters SMG 6 speed. After 6 weeks of begging for a manual and spare key, we finally got a manual and key which we had to pay for. The paddle shifters do not work, as well as the driver seat thigh support motor. One cold 40 degree morning, the check engine light comes on. When my wife got home, I put my scan tool on it. The thermostat is bad stuck open and we took it to dealer as we bought warranty. The warranty company says it does not cover all pre-existing conditions. I talked to the GM at the dealer and they offered to replace the seat motor and repair the paddle shifters for free. While it was there, they call and tell us that all front and rear control arms are bad and needed to be replaced. With an alignment of roughly $2100, I told them Ill take care of the thermostat and suspension. I install lift kits in trucks for a living, and the parts for MOOG are cheaper, but the dealer wants $1800 for parts. MOOG parts at retail are $249.00, I can do the math. We can take it back there for alignment if they dont try to jerk us around for something else. I wont probably buy another one. What a **. We drive off the lot, it depreciates and needs $5000.00 worth of repairs before we get it home.
Published: December 3, 2011
Dorothy of Katy, TX
Source: consumeraffairs.com

Bought myself a new car, very exciting right? WRONG! Not if its a BMW! I bo
Bought myself a new car, very exciting right? WRONG! Not if its a BMW! I bought this car less than 30k miles, 2014. This Friday will be my 3rd time taking it to the shop in less than a month. Its still under warranty, but now Im seeing signs, as I did with my Pontiac Firebird money pit. Feels like something is wrong with the mass air flow, tranny, parking lamp malfunction, now check engine light is on. Whats next??? Idk anyone who is taking their car in every week on their day off. Contacting Carmax and my creditor to check out other options. Honda and Toyota here I come! BMW IS RUNNING A RACKET!!!
Published: September 20, 2016
M of Elk Grove, CA
Source: consumeraffairs.com

I purchased a car at Melbourne BMW from Colorado. I was out of town on busi
I purchased a car at Melbourne BMW from Colorado. I was out of town on business. They cashed my 2000 $ deposit and ran my credit and asked when I was going to pick up my car, I told them Tuesday. They said, ok will have it detailed now. Then they sold my car to someone else on Sunday and still was holding the 2000 $ but this is not the issue. They sold the same car to two different people. BMW of Melbourne and BMW do not have ethics.
Published: August 13, 2017
laszlo of Vero Beach, FL
Source: consumeraffairs.com

I had work done on my 2003 BMW, which is under warranty. It was an emergen
I had work done on my 2003 BMW, which is under warranty. It was an emergency call for my brakes. Im entitled to a refund. This accrued on June 22, 2011. Stan called to verify. It has been five weeks and I havent received the remittance from your company. Please forward my refund.
Published: July 27, 2011
Margaret of Cherryhill, NJ
Source: consumeraffairs.com

I purchased a 2006 BMW 750li new from Reaves Motorcars of Tampa. I noticed
I purchased a 2006 BMW 750li new from Reaves Motorcars of Tampa. I noticed the paint starting falling this year. I took it to the dealer who stated he felt there was a defect in the paint/clear coat. He called BMW to come look at the problem. On the once a month visit from the regional manager, Bill **, I was called by the dealer to drop the car off for his review. When I came to pick the car up the service tech informed me that it was not warranted. I was also informed that he never even looked at the car. I then spoke to the general manager, Kelly **, who gave me the 800 number for BMW customer relations. I called them and explained the problem and they scheduled another time for the same rep, Bill **, to actually look at the problem. I went to the dealer to meet the rep to discuss the problem; he no-showed and let me sit at dealership waiting on him. I called the 800 number and I expressed my frustration about the unprofessional behavior of the rep. When I got home I received a blocked caller ID call from the rep who asked to come look at the problem but never apologized for his no-show. He showed up at my home with an obvious attitude, looked at the car and said it was not warranted. I was very disappointed. I then took the car to a different dealer, Bert **, to get a repair done unrelated to the paint. When completed I asked for a price to have the paint repaired. I received a call from the service tech who stated they thought I should have the BMW rep look at the paint as they felt there was a defect. I asked who the rep was and the answer was Bill **, the same rep from the other dealer. I explained his past evaluation and asked for a price anyway. I called the 800 number again and shared my concern and they said there would be no further action in spite of my request for a different set of eyes. I feel BMW has poor representation and does not want to fix their defect. I would not recommend a BMW. I will get the car repainted and submit a claim in court.
Published: December 29, 2011
Wayne of Tampa, FL
Source: consumeraffairs.com

I bought a 2000 R1100RT with 84k miles on the clock in July. I was not sure
I bought a 2000 R1100RT with 84k miles on the clock in July. I was not sure about changing from a cruiser to a sport touring bike. All summer long, when I went to the barn, I kept grabbing the RT. I put over 6k miles on this bike over the past three months, including a canyon carving expedition into the Smokies in August. It's easy to ride, comfortable and quick. Just trying to figure out why I waited so long to trade in my cruiser for a sport touring bike.
Published: September 22, 2012
Andy, Chagrin Falls , Ohio
Source: cycleinsider.com

BMW offered me exceptionally POOR Support for their 1984-91 BMW 524td engin
BMW offered me exceptionally POOR Support for their 1984-91 BMW 524td engine. BMW’s customer support was as though they had never built the engine or even heard of it. Finding parts became a worldwide internet search nightmare, as USA dealers were ZERO assistance. BMW routinely changes part numbers, but apparently leaves no follow-up reference to find the part one seeks. I ended up contacting BMWs CHAIRMAN Harald Kruger with a message that lifted him off his chair. The immediate result from Krugers office was that BMW had found the unobtainable and extinct parts I requested... But at DOUBLE their advertised price. They changed their part number (for the 5th time in one instance), then doubled the price. Was I shafted?? Ill never waste another nickel with BMW and recommend the same to you.
Published: November 24, 2017
SS of Mcalpin, FL
Source: consumeraffairs.com

I took my car in to Momentum BMW for one thing (running out of gas due to d
I took my car in to Momentum BMW for one thing (running out of gas due to defective fuel sensor) and my car died on me the day I picked it up from service. I took it back and they said they fixed the problem which was caused by an oil pan leak. Picked the car up again and drove to work for it to die on me again. I had it towed back in to the service center and they came back with a report of sludge in the engine. I was told I needed a new engine that would cost up to $10K. Even though my car wasnt doing this before Momentum BMW repaired it, I tried to comply. I supplied receipt from outside service and they rejected it because they didnt like the receipt format. Im not sure that they even submitted other receipts of service done at BMW. When asked what was submitted, I was told they couldnt release that information. Ive been given the runaround. Ive been a loaner car for 2 months. Ive been treated like a liar and devalued as a customer.
Published: September 3, 2014
Shulie of Stafford, TX
Source: consumeraffairs.com

I bought a 2007 BMW M6 Convertible in September 2009, paid over $70,000.00
I bought a 2007 BMW M6 Convertible in September 2009, paid over $70,000.00 as a CPO. Ever since then, I have taken it in to multiple dealers to have the malfunctioning top fixed. After almost twenty (20) attempts, it is still not fixed. You read correctly, 20 attempts! Now, they say its a hydraulic issue from wear and tear that is not covered by the CPO warranty. Total repair cost was over $5,200.00. Do they really think I will pay for something that they havent been able to repair after 20 attempts? And even if I paid this, they still will not guarantee that this will fix the problem that I have been dealing with over the last 2 years. How can there be wear and tear if it hasnt worked most of the time anyway? I contacted BMW North America. They offered me a lousy $1,500.00 to make me go away. I thought it was an insult to injury type of move. I even offered to pay thousands more to upgrade to a newer model year of the M6, at which point, the local dealer wanted to make thousands off of my misfortunes which killed the deal on a car in FL that I had found! I am ready to take the gloves off and take this as far as I need to up the corporate ladder. BMW, this is your last chance. Fix this wrong or I will fight this to my last days!
Published: June 11, 2012
Smitesh of Columbus, GA
Source: consumeraffairs.com

I bought a BMW 5 series. I Started having problems with a Misfire and shake
I bought a BMW 5 series. I Started having problems with a Misfire and shakes in the wheel and wiper issues along with navigation and AC issues. I reported all these issues before the end of the Manufacturers warranty which would have covered all these repairs. During that time I was told nothing wrong. Brought it back again and they said nothing wrong. Of course after the warranty expires, the first time I brought it back they found the issue. They had me to pay for all these experiments to solve the problems and now in my pocket about $3000. In all this time I stressed that I shouldnt have to pay because its ongoing repairs that should have been fix but never was. They still insisted on my paying for all repairs. That have not stand up to the warranty and did not do anything to my satisfaction. At the moment I am risking my life every moment I am on the highway because when Im switching lanes, I get stuck in slow motion most times and this can cause the car approaching from behind to collide and cause very serious damages or DEATH. BMW does not care even though I stressed these concerns every time. STAY AWAY FROM ALL BMWs!!!
Published: November 11, 2014
Vishaul of South Ozone Park, NY
Source: consumeraffairs.com

Charged for bumper on lease turn in even though marks were under the spec I
Charged for bumper on lease turn in even though marks were under the spec I was told. I was told I had too many bumper dings, even though I was told not to worry about them when I leased the car. I live in a city. Of course I will have bumper dings.
Published: August 25, 2016
Jason of Washington, DC
Source: consumeraffairs.com

I chose BMW S3 because, although roomy enough for my family of five, it sti
I chose BMW S3 because, although roomy enough for my family of five, it still feels more sporty than mini SUV. I love the sunroof, the leather seats, and other features that make it feel like a true luxury vehicle with great engineering. However, I dont like that maintenance and repair can be very costly. Also, the ride is a little jarring, and not as smooth as I would like. Nevertheless, I have really enjoyed driving my car. The control, and, road handling are amazing. The pick up is phenomenal, the steering is clean and tight, the ease and power of driving it make even boring tasks desirable. Its a great driving experience.
Published: June 16, 2018
Lisa of Katy, TX
Source: consumeraffairs.com

A tech has been promised to come out to the dealership to try and find out
A tech has been promised to come out to the dealership to try and find out why the MPG are so bad on a 2010. They e-mail me from headquarters between such and such day; they either dont call and let me know they are not coming, or I go and get a loaner and they come for ten minutes and then leave. This is actually the third time I have tried to have the car looked at. I cant just drop everything the night before and go and get the loaner and leave my car.Some of us do have other things to do in our lives. Communication between the dealer and the customer care of BMW is awful. You would think they would let you know the exact day and then have a loaner for you, not so. The dealer is also frustrated. Their follow-up service is the worst ever of any car I have owned, and that has been quite a few over the years.I paid over 4000 dollars extra for the car to get good gas mileage and have asked every time when I bring it for service to check it, and nothing changes.
Published: May 8, 2013
Marie of Pasadena, CA
Source: consumeraffairs.com

I have owned BMWs since 1994...a total of six. The last...and I mean last o
I have owned BMWs since 1994...a total of six. The last...and I mean last one is a 2008 BMW X5 4.8. I have spent thousands of dollars on repairs and the vehicle has only 80K miles. This is one shoddy vehicle. Never again.
Published: October 7, 2014
Jim of Nashville, TN
Source: consumeraffairs.com

I made large principal only payments that werent even due. They charged int
I made large principal only payments that werent even due. They charged interest on this and I have been told by several different car company finance managers including the one I bought it from that they cannot do this, its illegal. I have made many large principal only payments to other lenders such as Toyota, GMC, home loans and none have ever charged interest on this. I contacted the Attorney General of Ohio where their loans are located, the FTC, the DMV Investigations and none have helped me and I do not know where else to go and I do not want the hassle and cost of suing them.
Published: August 17, 2012
Gary of Hesperia, CA
Source: consumeraffairs.com

2013 BMW X6 M - I bought this piece of crap used with only 20,000 miles on
2013 BMW X6 M - I bought this piece of crap used with only 20,000 miles on it. I drove it for only 4000 miles. After 2 months in and out of BMW dealership they are not capable to find out the solution for these issues with the front lights. Im totally frustrated and mad for the lack of response of BMW on this case. I paid 85,000 dollars for this piece of trash. I cant believe Im totally disappointed. BMW sucks. This is the last time Im going to buy these cars.
Published: June 16, 2015
Eric of Lynwood , CA
Source: consumeraffairs.com

I have owned my 1995 BMW 740i since I graduated High school and received it
I have owned my 1995 BMW 740i since I graduated High school and received it as a graduation gift. The car now has 145,000 miles on it and is still running. BUT along the way it has developed bad valves and valve guides, the transmission has started to shift hard sometimes and I believe it has developed a rod knock. Yes the car is exceptionally comfortable and all the electronics still work, and is very fun to drive for a 2.2 ton luxury sedan, but a $65,000 car should not have these kinds of issues at 145,000 miles. These cars are very complicated and do have problems as a result, but they should not be having MAJOR mechanical problems 3/4 of the way through their life. I also realize that if youre going to drop that kind of money on a car you should be able to afford the repairs, and luckily I can, but I shouldnt have to!! I just want a luxury car that isnt in the shop every week, my Mercedes was a COMPLETE piece of junk (and it was new) and my 3 year old Audis tanny went out at 56,000 miles. So its sad to say but honestly my BMW has been my most reliable, and thats not saying much.
Published: August 9, 2011
Zack of Kingsley, MI
Source: consumeraffairs.com

I bought a CPO - BMW E92 M3 2008 model, which had done 39,000 miles. Car wa
I bought a CPO - BMW E92 M3 2008 model, which had done 39,000 miles. Car was good. Clutch was hard from the beginning. Just drove 4000 miles over a period of 3 months... and then I keep hearing this click sound every time I changed gear... and the car diagnostic showed no problem. But when I went for servicing, they told me… broken pressure plates which I paid $2400 to get it fixed, and told me its not covered under CPO. I was very upset. Then after a week I got the car and just driving the car for 100 miles, the clutch gets stuck to the floor and I almost missed a major car accident. I was this close to death… because the car halted at 40 mph in the middle of the road. I am so disappointed with BMW. The car is still under CPO.
Published: September 8, 2014
Sankarsh of Detroit, MI
Source: consumeraffairs.com

On Sunday, my son, whom drives a 2008 328xi was driving, when all of a sudd
On Sunday, my son, whom drives a 2008 328xi was driving, when all of a sudden, abs, dcs and critical engine malfunction lights came on and the car shut off. He swerved off the road and managed not to hit anything or anyone. The people behind him were all ok as well. God was watching my child. We towed the car to BMW and when they called me with an estimate I was shocked. I asked one question, why was there no warning lights that would warn him that his engine was going to malfunction? I was told, sometimes a person wakes up in the morning and by the afternoon they had a heart attack and die. Wow! When I said that my child was the one driving, I was told, if I cared so much about my child, I should think about putting my child in a newer car that does not have 111,000 miles on it. No words!When I purchased the car 4 years ago, it had 50,000 miles on it. The salesman told me that a BMW engine just starts to put at 100,000 miles. Funny, how when something goes wrong, then its an old car. Currently, there are 57 BMWs around me that are being sold at BMW dealerships with mileage over 100,000 and they are not cheap. I am upset and saddened that a BMW service tech would be as insensitive and a whole lot more.
Published: July 14, 2015
Maria of Cos Cob, CT
Source: consumeraffairs.com

The BMW is Coupe 330Ci for me has been a terrific car. Maintenance costs ar
The BMW is Coupe 330Ci for me has been a terrific car. Maintenance costs are a bit high but overall my car has been a trooper. Its a comfortable ride and especially in winter the seat warmers are a big plus for me. Its a very stylish well built car.
Published: December 6, 2019
Lorraine of Crooksville, OH
Source: consumeraffairs.com

Less than a month ago I made a terrible decision of switching from Toyota t
Less than a month ago I made a terrible decision of switching from Toyota to BMW. I was surprised to find that my new car is causing serious BACK issues on my body. I called BMW to request a car return or exchange they said no. Now I have a super expensive car that I can’t drive because if I keep driving it will cause serious back pain to develop on my body. I believe all sports models that have the seat low cause lower back issues. Shout me an email if anyone is experiencing similar issues with BMW.
Published: March 28, 2022
Christopher of North Miami Beach, FL
Source: consumeraffairs.com

BMW 750i xdrive run flat tires and wheels - I have lost 5 new front pirelli
BMW 750i xdrive run flat tires and wheels - I have lost 5 new front pirelli run flat tires within the 6 month. In addition one of my wheel cracked and I had to replace it as well. Evidently BMW command center that pushing these run flat tires dont care about their customers. These run flat tires might be good for European autobahns but not for road conditions in East Coast. I have changed the plans of purchasing BMW for my son. No anymore BMW. I have replaced the tires to non run flat. In addition to it BMW claims that run flat can run another 50 miles after damaged is not simply true - it barely runs 10 miles max before start damaging the rim. In addition BMW emergency service does not deliver anything emergency except being polite on the phone. I will be selling out my BMW as soon as I can get rid of it. If you dont want to waste your money stay away from BMW. It is not the luxury car anymore as it use to be back to history.
Published: September 17, 2014
Sam of Blue Bell, PA
Source: consumeraffairs.com

I have a 2009 BMW 535i with odometer reading at 17,000 miles (28,000 km). A
I have a 2009 BMW 535i with odometer reading at 17,000 miles (28,000 km). As result of defective battery terminal cables, it led to ongoing discharge of battery. Autohaus Graser, Pressath, Germany states now I must buy a new battery, which is nonfunctional due to being inappropriately discharged by the defective battery terminal cables (recent recall). Also, the electric water pump became defective as a result of electrical problems secondary to the defective battery cables and has to be replaced. I requested reimbursement for new battery and water pump as result of faulty battery terminal cables which led to electrical problems. I am overseas in Germany with my American Spec BMW, which was purchased new in Germany in October 2008, Pentagon Car Sales.
Published: April 16, 2012
Dr Jerome of Apo, OTHER
Source: consumeraffairs.com

Very confusing when they change network, they dont want to fix it. All BMW
Very confusing when they change network, they dont want to fix it. All BMW dealership tell you different stories. Customer relation is a joke, rude and obnoxious. This is my fourth Bimmer and customer service level is going down. I think BMW been losing money due to airbag recall, now network has change and dont want to correct this issue, very disappointed.
Published: November 6, 2017
Thu of Alexandria, VA
Source: consumeraffairs.com

2014 BMW M5 - I asked to have my brakes reviewed during routine service and
2014 BMW M5 - I asked to have my brakes reviewed during routine service and the tech recorded the sounds and discovered the noise and completed some work to solve. Solve is the new account process. It changes during the feedback from our customers. I need to have a different tech research the issue and call me to discuss why I am hearing my brakes at almost every stop. For the price paid in April 2014, I should not hear the brakes squealing at all...
Published: October 23, 2014
Scott of Irvine, CA
Source: consumeraffairs.com

I am very disappointed with the service I have received from the dealership
I am very disappointed with the service I have received from the dealerships in the Atlanta, GA area. I purchased my car on January 15, 2015 and it was one of the proudest moments in my life. I have had to take the car in several time because of the oil leak and I was told by the 2 separate dealership that they cant find an oil leak. I took my car to a certified BMW mechanic and he informed me that there is a known oil leak with BMW 750li NG3 engine but BMW refuse to fix or change the engine. I got up this morning and wrote a letter of complaint and when I was looking for the Customer Complaint information for BMW I found this website. I went through and read all the posted complaints and I see I am not the only owner who is having oil leak and my air conditioner going out.It seem to be a big problem with BMWs and I am very disappointed but I refuse to drive a car that smokes, leaking oil and the air conditioner not cooling properly. I work for a major transportation company and I am going to be sure I let everyone I work with know the problems I am having with the so call Ultimate Driving Machine. Sounds like I bought a Lemon so if we are going for action lawsuit count me in. I agree that the 750li should considered a LEMON.
Published: September 5, 2016
Margaret of Lithonia, GA
Source: consumeraffairs.com

In 2011, I bought a 2010 550i gt with 10k miles from Global Imports and in
In 2011, I bought a 2010 550i gt with 10k miles from Global Imports and in the span of a year, It had ten service repairs on everything from oil consumption to pumps leaks drivetrain failures. Global trade assisted me out of that vehicle into another 2010 550i gt. Within one year this vehicle was sixteen times in repair shop with ongoing failure of vehicle. I am in negotiation with BMW of North America as they have admitted liability of their failed vehicles but they have a goal to profit from this and sell me another vehicle. I believe that two and a half years of constant repairs subjecting my family to stress, loss of time, loaner vehicles and a incident where we broke down on the busiest Atlanta freeway at high traffic time potentially deadly, is cause for BMW to offer a apology and as they stand by their Brand, they stand by myself the consumer and offer my family a new vehicle comparable to the features of the 550i gt minus the constant failed operations and performances.
Published: February 20, 2014
Cara of Atlanta, GA
Source: consumeraffairs.com

I purchased a 2013 X5 last year and after putting 13k miles on the vehicle,
I purchased a 2013 X5 last year and after putting 13k miles on the vehicle, I am told that it needs new tires. The dealer said that they should last 30k miles, but have worn uneven. Because I have purchased 7 ($500k worth) vehicles from BMW over the past 12 years, I thought that they would work with me in replacing the tires. They told me that it was my problem and that they are not doing anything about it. Well I am 35 and at this rate will be purchasing 15+ new vehicles over the next 35 years.... guess its time to give the Audi and Mercedes a try! I am sure that they value their loyal clients more.
Published: March 25, 2014
John of Ludlow, KY
Source: consumeraffairs.com

I purchased a used 2009 BMW X5 with 9,000 miles two months ago from Coggin
I purchased a used 2009 BMW X5 with 9,000 miles two months ago from Coggin BMW in Fort Pierce, FL. Within a few weeks, there was a very strong fuel smell in and around the vehicle. Upon calling the dealership for the 3rd time, we were able to get an appointment 4 days later to have the vehicle looked at. The issue was a fuel leak around the fuel pump flange and melted plastic around the fuel pump electrical wire. This is a very dangerous situation that could have resulted in deadly consequences.I am very disappointed by the lack of urgency on the part of Coggin BMW to resolve this dangerous situation. Most of all, I am appalled at the fact that BMW North America would produce and sell a vehicle that would have this life threatening issue by 9,000 miles. I find it very disturbing that the issue is brushed aside unless there is a fire or catastrophic explosion due to the negligent manner in which BMW made this vehicle. I believe that I am not the only one who expects a company of BMWs stature to be free from serious problems like this, especially with a fairly new automobile.The dealership fixed the fuel leak and melted electrical wire issue but I am not confident that I am safe in this vehicle. I was not told why this problem happened and not sure if and when I will have another serious malfunction that could result in serious consequences. I do not feel safe in the vehicle and I have no confidence that BMW can provide a reliable, safe product. I also dont have confidence in the dealer network to provide a reliable and safe vehicle for me to drive.
Published: March 23, 2012
Peter of Vero Beach, FL
Source: consumeraffairs.com

We were new to U.S.A. and the salesman ensured me that their navigation sys
We were new to U.S.A. and the salesman ensured me that their navigation system is the best in the world. When I couldnt find any address, I went back to the salesman to get instructions. However, he couldnt get the car to find the address of its own dealership. Funny eh?So, the salesman took it to service and he told me that they fixed it. Days after, I got the car back and the same thing happened--the navigation system couldnt find the address. I read the work order and the work order said that nothing was done.I took it to the service department and the service manager advised me that BMW has always had issues with the navigation system and the salesman was supposed to disclose this to me. The service manager said that there is nothing he can do. Oh, he did suggest that I buy a Garmin. If I need to keep the lemon, then I should be entitled to a credit of $10,000 for the extra options I had to buy to get the useless navigation system.
Published: September 29, 2011
Geoff of Gilbert, az
Source: consumeraffairs.com

I purchased my dream car 4 years ago. I was so excited but then for the las
I purchased my dream car 4 years ago. I was so excited but then for the last 3 yrs, I have been taking my 645ci to BMW of Annapolis complaining about my transmission. Each time, they told me they couldnt duplicate the problem but took care of other issues. I had a 3rd party warranty that they charged close to $14,000. Not once could they diagnose the problems with transmission. The last few times I took it, the transmission malfunction light was on. One of the service advisers even saw it. But again I was told they couldnt duplicate the problem. In May 2017, I again took it there since my light came on again. They had my car for weeks, but I was told to pick up the car. They couldnt duplicate the problem. A few weeks later, my car would not go in reverse and the transmission light came on again. I called and spoke to the Service Manager Steve **. He told me to bring it to him and they will take a look at it. Well, my husband was able to get it there and told him that the car would not go into reverse, reminded them that I just had it there for the transmission issue and showed picture of the transmission light. Once again, I was told they couldnt duplicate the problem. Their foreman sent me an email stating he reviewed all my previous complaints (which a documented in email) and stated they couldnt duplicate the problem, but that I needed a new transmission shifter selector lever ($1,500) but couldnt guarantee that would take care of the problem. Also stated in email that he notice they showed a pattern of low voltage issues (which I never was told before).My warranty expired the beginning of this year (due to time on mileage). Not once was I informed of the low voltage issues and nothing was ever done about my complaints of the transmission. This would have all been covered but now it is not. I contacted the corporate office, Group 1 Auto. They are the owners of BMW of Annapolis. I received a call from Steve ** from their office. I had him on a conference call with my husband so he could explain our issues. While my husband talked to him, Mr. ** snickered several times while my husband was talking. My husband asked if they was laughing at him. I found the snickering very rude. All I wanted was some kind of resolution with my car. I wanted to know why the transmission light kept coming on (both my husband & I have had problems with the shifting or slipping of the transmission). We were never given an answer. I didnt want to put $1,500 into the car and that not be the problem. I wanted answers. Instead I got we need the loaner car back and Do you want us to put in shifter? Well it turns out Steve ** was at the BMW service department. He told us on the phone we need the loaner back and we will not do any work on your car so please take it to a different BMW service department. I have never in my life been treated in this manner. They couldnt figure out the problem and instead of calling the Corporate Team (which I found out BMW has to figure out problems like this), they wouldnt work with us.My husband ended up getting the car (with no reverse), and noticed damage to the dashboard and curb straps (that were not there when car dropped off). He also had to call the police in order to get the information on who actually worked on our car (test drove it and tried to diagnosis) since BMW would not give him that information. Now I am without a working car, a broken dashboard and still do not know what is wrong with the transmission. I dont understand how it got to this point. Why were the experts not called when they couldnt duplicate the problem. Especially when I told them I was having problems in 2014? This could have been avoided had they taken the extra steps. I understand parts need to be replaced, but I feel it was never diagnosed properly. I am in total disgust. This has given BMW a bad name.
Published: July 27, 2017
Susan of Edgewater, MD
Source: consumeraffairs.com

I bought my R1100RT brand new in Oct., 2000. i rode her daily back and fort
I bought my R1100RT brand new in Oct., 2000. i rode her daily back and forth on Los Angeles freeways for a year. I put 31,000 on her during first year. She handled very well in rough traffic: stops on a dime and has the ability to power you out of tight spots like a rocket if need be. I rode her recreationally over the next couple of years, and due to knee surgery, I had to park her in my garage over the 2003-2004 time period. Occasional starts during 2005 ended with a dead battery, and her sitting quietly in my garage until the spring of 2012 (yes 7 years). I FINALLY put a new battery in her and she started up with a chug, until I put fresh gas in her. She rode like a champ and I had her serviced within a week. I've put almost 800 miles on her in the first two weeks of bringing her back to life and she hasn't missed a beat. I was thinking about trading her in for a new R1200RT, but after riding her and enjoying the looks of onlookers, I don't think I could ever get rid of her. This is one great machine built by one great company. If you have one; keep it.
Published: May 1, 2012
Mike Barker, Moreno Valley, California
Source: cycleinsider.com

On 08th of September I collected brand new BMW X1 (my dream car), sDrive16d
On 08th of September I collected brand new BMW X1 (my dream car), sDrive16d SE N47 2.0, GU64EVC from your dealership. The car is defective and the faults are: 1. Very stiff reverse gear (due to this now I am suffering from a tennis elbow on my left hand). 2. The In car sat nav system which cost me 890.00 (low volume mainly when driving in motorways & giving wrong directions). My TomTom sat nav, which I bought for 200.00 is about 5 years old and have much more features and options than the pricy in car sat nav (if I have known this I would not buy it). 3. The driver seat is too low & most uncomfortable car I have ever driven in my whole life. Every time I take a long drive I end up having severe back pains. (I am at a point that I can’t risk my health). I have to say, I am very disappointed & have lost my trust in BMW due to the entire experience. I have been told by service department that they cant find any fault with the car and they are not going to help me. Few more issues I would like to make you aware of the car, these glitches don’t occur continuously however do happen and truly frustrating: The radio/music stop functioning unexpectedly, Unable to use the Bluetooth, Sat nav disappear from the screen, Tire pressure warning light keep on appearing. It seem as I have to check the tire pressure every two weeks. How inconvenient is this.
Published: December 3, 2014
Ashley of Horley, Other
Source: consumeraffairs.com

We sent our 2009 BMW 328i for 85000 mile service, at the same time our A/C
We sent our 2009 BMW 328i for 85000 mile service, at the same time our A/C was not working. BMW West Houston did a full check, and recommended a lot of parts changes, including the evaporator + gaskets, auxiliary belt and tensioner + bolt-belt tensioner, oil filter housing gasket. The total cost was 3000 USD+. Immediately when I took my car back after the service, the car panel shows the Triangle exclamatory mark, according to BMW West Houston shop that this is the software issue, can be reset easily, I can bring the car back to reset.From the last service, 3 weeks later, the driving mileage shows 570 miles, I start to hear a sharp noise, and soon the service engine soon light turned on. I brought the car back to BMW shop, after diagnostic, BMW has quote again 3000+ USD for some other parts to be changed, and told me to reset the software back I need to pay 500 USD to remove that. It is ridiculous after the full service with a lot of recommended parts replacement, just after 3 weeks the car has such a big issue again, especially there were about 10 days we actually didnt use the car in between. I am very disappointed with BMW quality, also very disappointed with the service quality.
Published: September 11, 2017
Chang of Richmond, TX
Source: consumeraffairs.com

The remote key on my 2006 330xi stopped working and would not unlock the ca
The remote key on my 2006 330xi stopped working and would not unlock the car. Once inside the car, I tried the central unlocking button on the dash. It locked the driver’s side door but did not control any of the other doors. Before leaving the car again, I therefore pushed down the lock buttons on the passenger and rear doors. At this point when I tried to open any of the 4 doors from inside the car using the door handles, they did not open. None of the car doors would open from inside the car. This is a frightening and potentially, a very dangerous defect in the cars design. BMW of NA will not acknowledge this as a defect or a safety issue. The only thing they are sure about is that they will not pay for it.
Published: March 30, 2012
Joan of Providence, RI
Source: consumeraffairs.com

I own a 2006 BMW and for years this car has been very reliable. I recent de
I own a 2006 BMW and for years this car has been very reliable. I recent detected an oil leak and delayed getting the car into the BMW dealership in Richmond BC to get the problem fixed. As a result the power steering belt and mechanism failed and eventually fell off. I accepted the issues as my error and went to the dealership to get the repairs done. The service person was good and took care of my immediate needs (** I believe). The car was in the shop for 3 days and on the Saturday mid-morning I went to collect my car. They informed me at this time a light was burnt out and that I should change the part. Service person indicated 5 minutes which the job took more than an hour causing me to miss my morning commitments. Although unhappy with the wasted time I still was fine with the service I had received.This is where I have lost all faith with the BMW Richmond, Canada service team. 1/2 hour after leaving the facility my engine light came on. The car would not run at low RPMs and stalled at any stop light that I encountered. Since it was end of the work day for BMW, I returned the car Sunday morning and left a message for the service team to contact me. On Monday mid morning I called to see if they had my vehicle. I was told that they had it but were not sure what the problem was. Later in the day I was contacted and informed that it was an electrical issue. Coincidence? They claimed that the issue was not a result of prior work completed. I struggle with this as they needed to steam clean my engine compartment to assure that the leak was repaired. My understanding is that water and electrical dont mix well together, but oh well I took this one in the short hairs and gave them approval to repair the problem. This is where I lost it. A new service person calls me 5 days after my car has been in the shop to inform me that they have found another leak. Not only was this an oil leak but it was bad enough that the work needed to be done immediately. How does a car sit in their shop for that many days with none of their service technicians detecting the issue? If this was the last dealership on earth I would rather walk than do business with them. They lack customer service skills, poor service team that repaired my vehicle and have lost my business forever. I am in the market for a new car and will drive past them to any other dealership to buy my new car.
Published: June 3, 2015
Jeff of Richmond, BC
Source: consumeraffairs.com

I had foolishly bought my first BMW product only 6 months ago. It is a 04 x
I had foolishly bought my first BMW product only 6 months ago. It is a 04 x5 4.6is. I bought it from a private seller who obviously took very good care of it since it seemed to be in great shape. Here I thought I was getting a super deal on a very well built, high costing vehicle. Wow, was I mistaken. A month after getting it, I had to replace and electrical module behind the glove box at the tune of 800.00 then, a month later, I am making a left turn and the transmission farts out and throws itself into fail safe mode. After a couple days and a 250.00 diagnostic charge at the local dealership, I had my worries confirmed.It needed: 1.New transmission at the tune of $10,000.00, it only has 148,000 km on its lifetime fluid that never needs changing! My Honda CRV has 310,000 km on it and going strong. 2. New tail light since they were melting to the point of failure, 650.00.3. New engine fan since it was only running on high mode only and sounded like a Boeing 747 at take off., 1200.00!Like I needed to be insulted, the guy at the dealership suggests that maybe the owner before worked the tranni too hard by pulling things, since it has a towing package. Wow. After many hours of surfing the web, I learned that these are all problematic issues due to lack of quality and very poor design, which BMW will not take any responsibility for.I finally had the transmission repaired for 3000.00. Have not fixed the tail light issue and have no intentions of changing the fan. I am in the process of selling it or trading it off before the rear air suspension goes bad. Never again, should have bought a Honda.
Published: January 27, 2012
Jay of S4V1G5, SK
Source: consumeraffairs.com

Bought 2013 BMW X3 for $50K+. If the car works fine, I would not have any c
Bought 2013 BMW X3 for $50K+. If the car works fine, I would not have any complaints. However, it is not the story. This car costs too much to drive. So far, I have replaced fog light bulbs twice broken in driver side every time. The car does not have spare tire. Therefore, you have to use run-flat tires, which is $400+ each. For run-flat tires, there is no warranty at all. I replace all four tires two months ago and two months later, one tire got a crack. Since it does not have warranty, I have to buy another $400+ tire again. BMW tries to save every penny by transferring cost to their customers. It is not a company to consider customers as the first priority. They try to squeeze money from their customers as much as possible. Will never buy BMW cars again and will never do any business with them again. I learn the lesson through a hard way. Hope you would not make same mistakes as I did. It is a really painful experience.
Published: November 20, 2015
Mike of Gilbert, AZ
Source: consumeraffairs.com

In a period of last 12 months, my 2010 BMW X5 has had the following failure
In a period of last 12 months, my 2010 BMW X5 has had the following failures, which leads me to believe either that BMW has no quality in their products or this SUV is just a lemon. 1. Check Engine Light - Radiator replaced in Jan 2014. 2. Car slows down in the middle of the road and stops - Fuel pump bushings replaced in Aug 2014. 3. AC stops working - AC leak Schraeder valve- Aug 14 4. Thrust rod replaced - Aug 14 5. Check engine light on - Oil leak from Oil Filter Housing - Nov 146. High pitched noise from the hood - Crank Case Vent system - Dec 14Called BMW for the last problem today and they just washed their hands off. Leads me to believe that they dont stand behind their product. Buyers beware. Do your research before you buy. There is certainly no driving experience here. It is the fear of your car stalling at any time.
Published: December 16, 2014
Madan of Suwanee, GA
Source: consumeraffairs.com

I sent an e-mail to BMW Customer Service/Relations (customerRelations@bmwus
I sent an e-mail to BMW Customer Service/Relations ([email protected]) including a couple of pictures of my X5. Searching on the web it is clear this issue is present on these model year cars. Today, I was contacted by RuthAnn, BMW Customer Representative, and she basically stated that all they can do is to log a complaint. My 2002 X5 is well over the 4 years/50,000 miles warranty and there is nothing that BMW can do. I explained that this was clearly defective workmanship on the part of BMW given the amount of problems on these model years, but she stated this issue was due to the elements and I should take my car to the dealer to make an assessment of the problem. However, even if the dealer determines it is due to a bad paint job from BMW, there is nothing BMW can do since the car is out of warranty. I tried to explain that I have had cars from Ford and Nissan older than my X5 and they never presented a paint peeling problem. Yet, here I have a luxury car with less years than my old cars where the paint work is peeling away with no warranty coverage. No response there. At the end all I was able to get is to have the complaint logged and be disappointed by BMW once again.
Published: July 23, 2013
Martin of Durham, NC
Source: consumeraffairs.com

For people thinking about purchasing a BMW, please read on about how corpor
For people thinking about purchasing a BMW, please read on about how corporate shamefully handled our situation with a brand new 2014 BMW X3. Since mid December, our vehicle has damaged itself by scratching straight through the hood to the bare metal. This happened twice. First incidence, the service manager Marvin at our local dealership (Joel Confer in State College, PA) had no idea how it could have happened and advised we touch up the spot and wait to see if it happened again. Also note that paint residue was on the underside of the wiper assembly (very difficult to touch in regular operation). Marvin agreed that this was very strange. Within a month and a half, the same exact spot was scratched through right through to the metal again. This time, the paint residue was on the top of the wiper assembly.The second time, we sent the vehicle back to Sun Motors in Mechanicsburg, PA (original purchase location) for an official corporate inspection. Waited a week and a half to hear back and then it was claimed that there was nothing mechanically wrong with the wiper so they would not be doing anything except to re-touch-up the area with a touch up paint kit. The spot is not perfectly touched up and the damaged area is still clearly distinguishable. We were also advised against having the entire hood repainted again because it would diminish the value of the vehicle, have to be on record as being repainted for any future trade-ins and the paint job wouldnt be factory perfect.I asked that a resolution team member (Ruth **) look into it as that was an unacceptable response. No one from our family has lifted the wiper blade and the vehicle has been either garaged or kept in our driveway. Wipers have only been operated in rain and NEVER under heavy snow. I asked that if two service departments and corporate couldnt explain why this happened TWICE IN THE EXACT SAME SPOT, how could they write it off as coincidence? Nobody could offer us an explanation or even a firm indication that this wouldnt happen again. No compensation whatsoever was offered at all.BMW corporate resolutions then stated that perhaps someone lifted the hood and/or wipers incorrectly. Again, I responded that no one in our family has done so. Of course, conveniently for BMW, there is no way to prove this since I havent had a video camera on my car at all times since purchase. I stated then that this only left supposedly trained technicians at two different certified BMW dealerships that touched our car. Ruth ** from corporate, then agreed that it could be a possibility that these professionals could have damaged our car, twice. Unlikely but the only explanation offered. End Result: Left with a $50K+ 2014 X3 that apparently hates its own hood. We also need to be paranoid about using our wiper blades. If third instance occurs, we will most likely look into PA Lemon Laws. May simply trade in or sell X3 for a brand that actually has a sense of corporate responsibility. Conclusion? #shouldhaveboughtAudi
Published: April 7, 2014
John of State College, PA
Source: consumeraffairs.com

Replaced and paid 1000 dollars for front side camera on a BMW 550I 2011-201
Replaced and paid 1000 dollars for front side camera on a BMW 550I 2011-2012. This issue was caused due the faulty design of camera system where the water intrudes and damages the camera and wire harness. This should be recall and be replaced in all BMW maintained cars. Totally tired of this car since as it has given me so much stress.
Published: July 21, 2018
Ali of Middleton, WI
Source: consumeraffairs.com

Share my unfortunate experience with BMW quality! I bought a BMW X1 about 4
Share my unfortunate experience with BMW quality! I bought a BMW X1 about 4 years 9 months ago. Troubles started just after bought it. This and that warning lights came up often. After about one year, the battery drains all the time, have to replace the whole electric and battery system. A few weeks ago, just about 9 months out of the warranty, I drove it to Utah for a vacation. When I drove back home, it broke down in a city with transmission malfunction warning on the way. I have to tow it to the city BMW service for repair. After spent more than $1200, I still cannot drive it back home. It needs to replace the transmission, costs more than $11000. Left me with no other options, I have to sell it to the BMW dealer cheap and rent a car back home! This car only has 47000 miles, the transmission is gone!
Published: July 13, 2019
Robert of San Jose, CA
Source: consumeraffairs.com

Purchased a Certified Pre-Owned 2011 750i on 2-14-2015 from Principal Auto
Purchased a Certified Pre-Owned 2011 750i on 2-14-2015 from Principal Auto Group in San Antonio Texas. This has been a terrible experience. The car had bent rims and would never ride smoothly... they wanted me to pay for a thrust balancing, then they would blame the tires but my independent tire shop confirmed the tires were okay. The first time I had a major problem the car was in the shop for 12 days because they do not have a enough bays. Lesson learned: If you buy a CPO car insist on a new battery... battery dies about a year after purchase $600.00!!! Purchased a two year extended maintenance warranty (battery not covered) BUT unknown to me it was backdated to when the previous maintenance contract expired in 2014. Lesson learned: Read the fine print because why would any educated intelligent adult assume a two year maintenance contract would start the day you purchase it and expire two years later?The salesperson stated that the original bumper to bumper 4yr/50,000 mile warranty was still in effect because it was a 2011 with 47778 miles but when I kept trying to get resolution on the vibration I was told the original warranty had aged out because the original sale date was actually at the end of 2010. They should hold representatives of the company responsible for their statements. As many on here have stated I would expect more from a Luxury car company.
Published: December 7, 2016
Scott of San Antonio, TX
Source: consumeraffairs.com

I bought a brand new BMW X5 on Dec 12/08/2019. On 3 day itself it went of w
I bought a brand new BMW X5 on Dec 12/08/2019. On 3 day itself it went of wiper fluid. Later week the windows stopped working while closing. Handed over the car to service. They took a week saying that replaced rotor, motor. After that it was delivered back to me but issue still exists then they took the car back again. Said that there an issue with computer diagnostics. I called BMW to replace the vehicle with these many issues in two weeks and I cant feel comfortable with that vehicle anymore. They said that we cant able to replace it. Dont know the reason. Please help me out how to go legally against BMW for the brand new vehicle that has these many issues in two weeks time.
Published: January 3, 2020
Anudeep of South Windsor, CT
Source: consumeraffairs.com

I bought a 2015 BMW about 5 months ago. I am very disappoint with the manuf
I bought a 2015 BMW about 5 months ago. I am very disappoint with the manufacturer of the car because the headlight are not bright. Cant see anything on road at night and it dont came with Halo lights that BMW logo. I try to go to BMW dealer to replace them but they told me it couldnt be done because the car was made without the xenon lights. So BMW manufacturer to save some money of the car they install cheap headlights... Very disappoint. I dont think I will buy no more BMW car.
Published: March 30, 2016
Valentine of Channelview, TX
Source: consumeraffairs.com

I love BMW and always will. It’s best car in the world. I’ve bought a B
I love BMW and always will. It’s best car in the world. I’ve bought a BMW 320msport convertible 7 months ago and one day when I used the headlight washer on the motor way, they blew off. After checking on the web, I found that it’s a common fault. It’s in a BMW forum. You can check them. Many people said that BMW done theirs as a courtesy and now BMW are doing it under warranty. But my dealer wants to charge me. My reg # is **. It’s a common fault and I am not happy to pay for mine. Why are they blowing off?
Published: March 15, 2012
Bablu of Cardiff, other
Source: consumeraffairs.com

I am the original owner of 530 2006 BMW. The fuel pump went out before the
I am the original owner of 530 2006 BMW. The fuel pump went out before the car was 2 years old and a couple months later, the other fuel pump went out. The dealer repaired it because the car was still under warranty and had less approximately 17,000 miles. After repairs, I began to have severe gas vapors inside of the car. The vapor was so strong you could see the car vapors seeping from the car while standing on the outside of the car. I took the car to be repaired 3 times for the same problem. The fourth time, I had to contact the corporate office to have a specialist look at the problem. The last repair was a little better, but I can still smell the gas as of this date. Now my car is 6 years old and still has less than 50,000 miles on it. The thermostat light came on saying that the car is hot, not to drive any further. So, I took it to be checked. I was told that the engine thermostat needed to be replaced and would cost $650.00, so I asked them to hold up on repair because I wanted to check with other mechanics for 2nd opinion. I called the specialist to get a quote thermostat repair. Both mechanics from other shops told me to tell BMW service department to make sure that my problem was not the water pump before changing the thermostat. I called BMW back to ask them to make sure that my problem was being caused by the water pump. The repairman insisted that my problem was not a water pump. He said he was absolutely sure that my car needed a new thermostat. After his confirmation of the problem, I gave permission to replace the thermostat. About 1/2 week later, the thermostat light is on again, worse than before because its now red instead of yellow. I had to bring the car back on Monday, 8/20/12. Guess what they are telling me the problem is? The water pump which is around $1,100.00, not to mention the $650.00 I just paid for a thermostat that was obviously not the problem in the first place. I am raising hell! I hope you readers can hear it in my complaint and excuse the spelling because I cant even think straight right now. I will never buy another BMW! Never, never, never, never! Nice looking car, but you cant drive from here to there on looks. Buyer beware.
Published: August 23, 2012
J. of Boutte, la
Source: consumeraffairs.com

The 2006 BMW Z4 has a wonderful engine, smooth and powerful. Repairs are ex
The 2006 BMW Z4 has a wonderful engine, smooth and powerful. Repairs are expensive so take care of it. It is nice to drive. Older models are very well equipped but not too technical. Good value for an older roadster.
Published: May 2, 2018
Jeff of Monterey, CA
Source: consumeraffairs.com

I bought a new 2013 BMW 328xi and at 17,000 kilometers I experienced shudde
I bought a new 2013 BMW 328xi and at 17,000 kilometers I experienced shuddering when braking. Upon further inspection I was told my brake rotors were rusted grooved badly. Contacted my BMW dealer, and he promptly told me that brakes are not warranted, and it would cost $900 to replace them. There was very little wear on the pads or rotors - I questioned why I would replace them with BMW brakes, as the first set rusted out in only 17,000 kms???? And the new ones were NOT warrantied also!!!!!BMW head office in Germany emailed me that you must dry off your rotors after theyre wet!!!!!! My local service place laughed and said that that was almost impossible short of taking all the wheels off!!!!!! Normally car companies do not warrant brakes because they are considered a wear item, which makes sense, but mine were NOT worn! I replaced the rotors and pads with aftermarket ones that WERE warranted and would not rust! I am now taking BMW to court to get my $900 back. BMW were not even interested in finding out what conditions would cause the brakes on a $60,000 car would rust out before the FIRST oil change was even due. Please let me know if anyone else has had this problem.
Published: February 25, 2015
Bert of Penetanguishene , ON
Source: consumeraffairs.com

I had purchased a BMW black X3 very recently on 8/2/13. The car was taken f
I had purchased a BMW black X3 very recently on 8/2/13. The car was taken from the Cochin showroom on 8/2/13. While taking the car out on 9th for a short drive, a disturbing knock sound from the back side of the vehicle was occurring. The vehicle was taken to the showroom and the same was attended by the technicians on 12th Feb. On the 13th, while traveling the same sound was heard and this time it was louder. The vehicle was taken to the showroom again on 14th Feb, but I was informed by the staff that as the technicians were not available, the complaint cannot be attended to. The AC cooling effect was very less. Its highly disappointing to notice the callous attitude from the staff and just within days after purchasing a brand new car. This really creates a very bad remark on such a well-known prestigious brand.
Published: February 15, 2013
Sreeni of Cochin, OTHER
Source: consumeraffairs.com

The financial employee did an excellent job going over all details. We only
The financial employee did an excellent job going over all details. We only disagreed on one thing. I wanted to pay off quickly but she wanted me to carry it a while longer. I paid it off quickly. I have always had great service with this company.
Published: July 22, 2019
Camille of Ft Worth, TX
Source: consumeraffairs.com

My 2006 330xi has been a great car. My warranty expired after four years. D
My 2006 330xi has been a great car. My warranty expired after four years. During the four years of covered issues including replacement of tires twice (very loud run flats) and replacement of chrome around the windows that oxidized, I was still a happy owner. I noticed that the rubber strip that meets my windshield and the top of my car was flaking off of the car. I called my dealer, BMW Devon Hill. First, I was insulted on the telephone when the service technician asked me if my car was outdoors. Then, I brought the car in and he looked at the problem and showed it to the manager, and when I returned, I was told that I was out of warranty. He was kind enough to give me an 800 number to call. Why he didnt go any further to help me is the first complaint I have.I spoke to a very nice girl over a period of 10 days who also told me that I was out of warranty and basically told me to have a nice day. I wrote a letter to BMW. Someone called. That was a miracle. He asked me a few questions, called back, and had the same final decision. My complaint is the rubber probably cost about $5, if that and the labor might be 10 to 15 minutes. This automobile, ultimate driving machine cost me $42,000, and once I went out of warranty, it was, Goodbye. Youre out of warranty. I couldnt be more disappointed. I would never buy another BMW for something as small as this problem. I was insulted and basically dismissed by everyone. I think this is terrible public relations, customer service, call it whatever you want.
Published: October 12, 2011
Susan of Plymouth Meeting, PA
Source: consumeraffairs.com

I purchased a 2009 BMW 238i and on Sep 30 2011, I took it to get an oil cha
I purchased a 2009 BMW 238i and on Sep 30 2011, I took it to get an oil change. I dropped it off, got a loner, and went to work. Before I dropped it off that morning, the car ran great, it had no ticking, no engine lights nor loss of power. I hadnt heard from BMW so I called them, they said that they had talked to BMW NA and I need to agree to them removing my valve cover, at my expense of $700. I said that I only wanted an oil change. He told me they terminated my warranty. My warranty was for 4years/50,000 miles, it had not expired. I was very upset and made multiple attempts to call BMW NA and the supervisor told me that they would have to go with what the service center said and there was no one else to talk to. Disappointed, I picked my car up.The check engine light came on and while I was on the highway, the car made some loud ticking noises and the car seemed to be experiencing some power loss, in the mist of high traffic. I was in the middle lane when it started, and I immediately got over to get off the highway. And as I pulled off the highway, the car suddenly shut off (no power). I barely made it off the road. It just shut off. I had to call for a tow. That weekend, the car cranked up and it seemed to be nothing wrong. I took it around the block to see if it was okay. The ticking returned and the car shut off again and I had to coast it off the road onto church grounds and call a tow truck again. And now it will not crank at all. This is my only car and I have to rent a car. I did some research online and found several recalls, for example: BMW High-Pressure Fuel Pump Voluntary Emissions Recall and Voluntary Emissions and Safety Recalls, and tons of complaints about safety and how BMW terminates a lot of peoples warranties prior to their expiration date. BMW seems to be putting all of our lives at risk and terminating warranties at will.
Published: October 7, 2011
Michi of Ludowici, GA
Source: consumeraffairs.com

BMWs are the most reliable cars. They always look new as they keep, for the
BMWs are the most reliable cars. They always look new as they keep, for the most part, their beautiful design. My car has 56,000 mi on it and is a pleasure to own. It is made well and is basically trouble-free. My older car has features that new cars have only gotten years later.
Published: November 30, 2019
Joan of New Port Richey, FL
Source: consumeraffairs.com

The car (2013 BMW 550i M pack) has been top 10 from day one, a little low o
The car (2013 BMW 550i M pack) has been top 10 from day one, a little low on gas mileage but great power. This has been my 4th BMW and just about all of them have been nothing but excellent automobiles, that said, I wont be getting a 5th, Moritz BMW on Arlington TX was just outstanding on making the sales, very happy with the experiences but... the service department was nothing but condescending and arrogant folks. I try Autobahn in Fort Worth TX and they did a lot better but still, not at the level I was hoping for. The car outperformed just about anything I ever had except for minor details. Because of the 2013 M pack the car has 20 wheels and they seem to be great for highway high speed but on plain city streets you need to be very careful. I purchased a full coverage road hazard contract for the tires and wheels so, after some unfortunate road bumps, some tires had to be replaced. A great car and thats the true, power train, body, interior, electronics and the whole thing. Honestly I couldnt find a better tuned road beast for under the price I paid for it, around $73000.00. The only other car with enough quality worth of mentioning was a 2009 Mercedes-Benz E350 Sport Package, that was too a great car but, thats another story.
Published: January 31, 2016
George of Fort Worth, TX
Source: consumeraffairs.com

Do not buy any BMW products at all. It is not a suggestion but it is a warn
Do not buy any BMW products at all. It is not a suggestion but it is a warning as you will regret if anything will go wrong. They are only profit oriented company and do not show any sympathy or care about their customers or general public. My brand new X7 was on fire last month without any indication on the dashboard. Me and my entire family (including 2 kids and 2 senior citizens) were in the car when the car started throwing smokes without any indication. I acted on time and stopped the car and we all left the car. While taking out my 4 years daughter from the car seat the car literally went on fire from the engine. It was freezing cold day with a single degree temperature and snowing and we all were standing outside until the fire dept arrived. We we all lucky that we survived without any physical injury but mental trauma was never less after that incident.I called BMW NA and filed a complaint to start an investigation as I also saw an article sent over by my friend from CNN where BMW is being sued in South Korea for the same engine fire issue. They acted so negligently that on the scheduled inspection day the public relation officer called me and told me that they didnt get an access of a car from insurance company as it was not communicated with them...Seriously? This shows how lightly they took the entire incident. In the end they wanted to offer me 2 month of lease payment and wanted me to buy or lease new BMW and sign a contingency not to disclose this information to NHSTA or any other places including social media. I declined their charity and chose to go out in public to educate them not to go for BMW brand. It is a known issue of BMW that their cars go on fire lot more frequently than any other manufacturers.DO NOT BUY BMW...THEY ARE VERY PATHETIC IN CUSTOMER SERVICE AS WELL AS PUBLIC SAFETY. SPREAD THESE WORDS OUT TO AS MANY PEOPLE AS POSSIBLE AS I CANT SUE THEM AS NY STATE LAW DOES NOT HOLD THEM RESPONSIBLE BECAUSE NO PERSON WAS INJURED PHYSICALLY. IF YOU NEED ANY OTHER INFORMATION ABOUT HOW BMW IS BEING SUED THEN GOOGLE HOW THEYRE BEING SUED IN SOUTH KOREA AND IT WILL SHOW UP...
Published: March 2, 2022
Dipesh of New Hyde Park, NY
Source: consumeraffairs.com

Had a call from BMW financial services rep who asked that I have payment ov
Had a call from BMW financial services rep who asked that I have payment overdue, the payment overdue was for NSF that happened 30 months ago and now they are asking for it. Very racist, was trying to educate myself on finance laws as she must have seen my name and thought since I am non **, am illiterate and all of this without being aware of my background. Went on about how she has wide experience in finance. For $50 she wasted my time and even after asking her to take money from my account she continued with her rant. Never ever again I will buy BMW products and recommend the same.
Published: December 20, 2019
Gurpreet of Airdrie, AB
Source: consumeraffairs.com

I love to drive the BMW 640i (plus the look). And people love the look too.
I love to drive the BMW 640i (plus the look). And people love the look too. Its fun, responsive, fast, gorgeous, awesome driving machine, tight (no rattles or squeaks), super-incredible convertible and eye catching! You feel totally in control when driving this 6 series car. Turning radius is awesome too! Need acceleration? No problem. Ever. Fully loaded this car does almost everything! Cameras all around can show if you are evenly in a parking space! Write addresses on the ceramic dial for navigation. Or talk to the car to get directions or to make a call on the phone. On cruise control, it will slow itself if a car gets too close! One touch and the convertible top opens or closes by itself. Check the car, unlock it, turn on the lights, or even sound the horn from my phone! Or turn on the ventilation in the car from my phone if it is too hot out so the car will be cooler when I get in! And if I need any kind of help - at all - I can contact my “always there” BMW assist! They will answer questions, send directions, give suggestions, talk to me, read to me, anything! Seems like there is nothing that this car isn’t able to do! Cannot imagine a better-looking or driving vehicle!!!
Published: April 24, 2018
Rosemarie of Naples, FL
Source: consumeraffairs.com

I have always dreamed of owning a BMW and be able to take it to service wit
I have always dreamed of owning a BMW and be able to take it to service with no problems like I have received. From intake to invoice to floor manager, it has been a complete disaster with them and how I was treated in the service department.
Published: September 19, 2021
Carlos of San Jacinto, CA
Source: consumeraffairs.com

Beware of BMW leases!!! They will do whatever it takes to charge you extra
Beware of BMW leases!!! They will do whatever it takes to charge you extra at lease end and try to pressure you into making up charges and keep changing the damages. They cant keep their story straight. They just do not care!! Buying another BMW I was treated badly!! Dealing with several bad guys in Ohio. I will fight this.
Published: March 22, 2016
Claudia of Lemont, IL
Source: consumeraffairs.com

I am the sole owner of a 2007 BMW X-3. I have had my car serviced at South
I am the sole owner of a 2007 BMW X-3. I have had my car serviced at South BMW in Miami, FL. I have owned this car continuously since 2007. I was to be a loyal BMW owner until a recent discovery. The right rear motor mount bracket screws (the four bolts broke off), the engine is not sitting properly and the transmission is making a discernible noise. I only drive on city streets and highways. I am not an off-road driver and this vehicle has not been involved in any type of accident. The BMW warranty covered my vehicle to 50,000 miles. I did not purchase the extended warranty (maintenance warranty offered by the dealership) as it covered nothing. I am afraid that the engine will fall out of the vehicle, causing bodily injury or maybe even a fatality. I noticed that you already have one complaint about this same issue. Please help me. I am not asking for you to replace my vehicle, just fix it to where I can drive it again without fear.
Published: October 9, 2011
Lisa of Sunny Isles Beach, FL
Source: consumeraffairs.com

Self-adjusting strut replaced, after replacement the strut would not inflat
Self-adjusting strut replaced, after replacement the strut would not inflate; $900 part. Next, they stated it must be the modulation computer; replaced $900, still did not inflate. Next, they said it must be the pump, $900. Still did not work. This cost a towing fee of $200 also, the vehicle had been in their shop for the six weeks. They have now returned it to local authorized BMW repair center. The strut is deflated, causing all struts to deflate making the car undriveable without destroying all struts. Now after paying them, they tell me to drive the x5 back to them and they will take a look at it.I had to rent or borrow for seven weeks. I have paid them because they stated the x5 was repaired, but after paying them and going out to pick up my car, drove to city where I live and by the time I arrived, the struts were deflated. Now it sits having to be towed again to Little Rock BMW for $200.
Published: July 27, 2011
Rick of Hot Springs, AR
Source: consumeraffairs.com

I purchased a 2009 BMW and was having issues with starting the car a couple
I purchased a 2009 BMW and was having issues with starting the car a couple years ago. I would sit there and try so hard to start but wasnt able to. Took the car to several auto repair places including BMW but no one could figure out why the car wouldnt start. I even had one BMW auto place put a new starter in. Eventually I ended up leasing a new car costing me thousands of dollars. After I leased the new car I received a recall notice in the mail that there was an issue with the fuel pump. I think BMW needs to reimburse me the cost of the leased car.
Published: January 18, 2018
Dorothea of North Lauderdale, FL
Source: consumeraffairs.com

I called customer affairs to complaint about a recurring problem with my X5
I called customer affairs to complaint about a recurring problem with my X5s (4.4) windows that frequently fall without warning, since the day it was purchased. I explained to Ms Jodi ** that my experiences with BMW technicians that either rigged or did not properly repaired my vehicle. After not being satisfied with case managers decision, I requested to speak to the department manager, and it was denied. Ms. Jodi ** just simply told me that she was fully capable of making a decision and would not forward me/my contact information to the upper management because they are there for administrative purposes only! Now, being a member of an administrative e system myself, Im sure that Ms. **s supervisor is not aware of her management style/behavior.I have a BMW X5(4.4) that windows frequently fail/collapse since its purchase, without warning. Yes, it is out of warranty but, I purchased upscale vehicles for their history and dependability. I have influenced many into purchasing a BMW, even my husband. But, I promise you and vow, that I will convince even more why not to purchase a BMW. I am very disappointed on how BMW treat their customers, especially, Ms. Jodi **. We do own other luxury vehicles, and if we have to turn all our BMWs into their brands, Im a sure that the other brands wont mind.
Published: September 20, 2011
Joan of Harvey , LA
Source: consumeraffairs.com

My name is Nina ** and Im based out of Mumbai, India. After seeing the many
My name is Nina ** and Im based out of Mumbai, India. After seeing the many advertisements on the television, I bought the very expensive BMW 7 series which cost me about 1 cr rupees. I bought the car in Nov 2009 and I have used it very carefully and sparingly without giving it to a single driver. The car has run only 18000 kms so far and has been regularly serviced by the authorized service centers of BMW on time as prescribed by the BMW company. Last month in July I drove my car from Mumbai to Pune and it was a rainy day. I parked my car and went to stay in a hotel overnight with all doors and windows completely shut. When I came to the car the next day, I found that my car was completely flooded with about 40-50 liters of water only on the left hand side of only the back side.We used 1 liter Bisleri bottles to remove and we removed water for about 2 hours manually from my 7 series BMW. When the water was completely removed, we started to drive back from Pune to Mumbai. Only drive back I noticed that the car was filling up again as fast as about 10 liters in 30 minutes so we stopped the car every 30 minutes to empty the car of the water. We were very worried for our life while this was happening as we were worried that the water in the car will interfere with the electricals of the car and the car could catch fire.However, when we returned, we sent the car to the authorized BMW service center - Navnit Motors. They told us that the water had filled up inside the car because apparently the car has some vent which sends the rain water out of the car. However this vent got choked so instead of the rain water going out of the car, it started coming inside the car. Now I dont understand this - as this is the basics of any car. I have never heard of something like going happening in even small segment cars like Tata Nano, Fiat Taxis, Hyundai i10, etc, Maruti 800, etc. I cant understand how a luxury car like BMW 7 series can get something so basic wrong wherein a car which is regularly serviced by the BMW authorized service centers can flood up during monsoon from inside and make its passengers do work like removing water from the car and throw it out of the window. Its supposed to be a luxury car which is supposed to give immense joy and that is why they are charging a hefty price for it. But what I have experienced is barely joy. Sir, I need your help in getting justice as BMW thinks that it is my fault that this has happened to me and they have raised a service repair bill of 38000 for this and along with it they have raised a bill for million other things which were not wrong in the car and they are saying that I need to pay them 150,000 rupees for random other jobs which are as crazy as this. Sir, how do you recommend that I get justice? I feel cheated by BMW as I feel that Ive been sold a faulty car and they are not responding to my email.
Published: August 13, 2013
Nina of Mumbai, OTHER
Source: consumeraffairs.com

Firstly, I must state that I have driven BMW for over 20 years til July 201
Firstly, I must state that I have driven BMW for over 20 years til July 2016. Let me start by saying I am a professional taxi driver. I do mainly corporate work. I have tried to build up a nice little business for myself. My mantra was that I provided reliable service in a good, clean car, at reasonable rates. When I went into this business I looked at all the makes and models of cars that would be suitable to deliver the type of service that I was trying to achieve. I ultimately settled on the BMW 520D (The ultimate driving machine or so their marketing team would have you believe). My plan was buy the car in England 2 years old, keep it for 3 to 4 years, writing the depreciation off against my tax liability. The year is 2009. I have built up my business and was going from strength to strength. At this stage I am on my second 520D car as a taxi.I go to Joe Duffy motors BMW Finglas to get a service, as I am due my NCT the next morning in Fonthill. I go for my NCT and the car fails, due to too much oil in the car. Irate, I phone BMW Finglas and I am put through to the Master Mechanic. The gentleman does not have the greatest of English, but after 20 minutes he finally grasps what I am saying and tells me to drop straight over with the car and he would remedy the matter, as it is a simple process to drain a little oil out of the car. While I am still on the phone, the service manager comes on the line and in no uncertain terms tells me I must have put the oil in myself. The said Service Manager then demands that I pay for keeping the Master mechanic on the phone. I laughed at this, and I never went back to Joe Duffy Motors Finglas. After getting this sorted myself by a good garage the car drives very well, with me only having to replace the gearbox, the clutch and cooling system.We now skip forward to 2013. In August 2013 I purchased a 2011 BMW 520D. 2-year-old 50k miles on the clock. Full service history. Service pack and BMW warranty. Beautiful machine. Great drive. Smooth driving experience. The first thing I noticed is that every time I wash my car the headlights blow. This is covered under warranty so no cost to me but I am later informed by BMW that if I keep blowing bulbs they would not be replacing them on an ongoing basis (I ask is this normal to happen, no one can answer but also no one investigates the cause. I will have to replace the bulbs every 2 weeks for the life of the car. This mystery is solved in 2016.) Then January 2014 it all changed. Timing chain went. BMW replaced no charge (car off the road for 6 weeks). Then, oil leak was ongoing for 6 months. BMW said that it was not a leak. It was the engine bedding in. (I was back in touch with BMW every week and down to the garage most weeks and was always told that the leak was fixed) that it was a different leak each time??? It took 6 months to sort the oil leak out. Then 2 weeks later, coolant leak. 2 water pumps and 2 radiators later (I paid for 1 of each then I was told they were faulty). It takes over 1 month to sort the coolant leak issue. Then, diesel leak. In fairness I brought the car down and it was repaired first time. No further leak. Then, timing chain went again. BMW replaced no charge (car off the road for 4 weeks. They are getting quicker. Must be all the practice they have got from the F10 Model). I drive the car from the BMW garage in Naas and as I get to the Esso garage on the Naas road the oil light goes on. I purchase 3 liters of oil. I ring the garage screaming blue murder over this and I am informed by the service manager that it is grand as the engine holds 6 liters and not to worry about it as they had put the correct amount of oil into the car. Oil leak again for 2 months down every week and every week I am told the oil leak is fixed and that each oil leak from then on is a new oil leak. Now we move forward to November 2015. Guess what??? Timing chain goes again. I contact BMW and the car is towed down to the garage. Now the service manager informs me that he has recommended to BMW that they replace the engine to which BMW say NO WAY. BMW look for the work sheet to compare what had been fixed the last 2 times. BMW fix the timing chain no charge to myself (I am off the road for 3 weeks).The ultimate driving machine is back on the road but for how long? I wont be holding my breath. 1 month goes by after the timing chain has been replaced. Now a new problem has arisen. The crank bends, or so I am led to believe, and the bearing disintegrates inside the engine. Back to BMW with the car (oh the joys of driving the ultimate driving machine). I pay 5k to have the car repaired. I get in the car and as I am driving up the Naas road I try to check the oil reading in the car. Its not working??? The windscreen washer is not working??? The bonnet is not sitting right on the car??? There are scratches on the drivers side wing where some village idiot in BMW has leaned on the car looking into the engine and his zipper has scratched the wing (I have pictures of same). I contact the garage and they say I have to bring it back to replace the sensor in the sump no charge.Then I find the heating on the drivers side is not working. BMW said that they did not do anything to the heating (strange that). I have asked BMW for a list of all the parts that have been replaced in my car since I bought it. I am still waiting as details of anything that was repaired under warranty, I am not privy to. The service manager informs me that there is something peculiar with the mileage of my car but stops short of saying the car was clocked. I went back to the garage I bought the car from and I informed him of what had been said and what I felt had been implied. He goes to see Conlans and was told that I misunderstood what they had said to me and what they meant was that I did very high mileage.Does that mean the car is not fit for purpose and BMW the ultimate driving machine is only good for short trips to the shops and not able to cope with long distance driving??? If the car was clocked, then it would have shown up in the BMW service history. My car is serviced every 22k kilometers. If a light comes up on the dash its straight in to be repaired. I still say when the car is running, it is a pleasure to drive. It is now February 2016. The coolant leak is back. The heating on the drivers side does not work. The bonnet is not on right, but I am sure Conlans will remedy this. My insurance company will not transfer my policy onto another car if my own one breaks down again, as I have done so too many times in the last year. My policy is renewed in May. The breakdown service I use has informed me that if I breakdown again before May I will have to pay for towing, as I have exceeded the amount of tows in a year.Coolant leak fixed in June 2016, oh the joy of driving a performance machine. I have never had more than 3 months trouble free driving. At the start of July I had to replace the headlight unit with the module at a cost of 1280.00 (this solves the mystery of the blown bulbs). It is now the middle of July 2016. I am now broken down again on the Howth Road at 12:20 am. The tow truck I have been told will take almost 3 hours to get to me. Finally have the piece of ** car on the back of the tow truck. Did you know that if the engine is not started, the car cannot be simply put into neutral. No this is a BMW one of the finest motoring vehicles on the road today and because of this you have to jack up the car, remove the bottom cover off the engine and release the drive shaft. WHO IN GODS NAME THINKS THIS ** UP???As it turns out, the engine is seized. Overheating??? Lack of coolant. Checked the coolant levels they are fine??? Lubrication either too much or lack of? Oil levels are ideal and before I am asked it is the correct oil recommended by BMW themselves? Mis-assembled? I would have to check with BMW over that wouldnt I? But like asking a burglar did he rob me??? What do you think the answer will be? I have lost numerous accounts due to the fact that I am now seen as unreliable. I am at my wits end. I have tried to be reasonable and polite with both the garages and BMW Ireland but I now firmly believe nice guys only finish the race if they push the BMW car over the line. I have tried not to put my emotions or feelings in this letter. I have tried to just state the facts as I see them. I know I cannot face another year of dealing with this poor service and bad treatment from both parties.I contacted BMW Ireland and had no joy or assistance in any of these matters. I thought I was buying a premium car to service the executive clientele in the corporate sector, how wrong I was? It would have been better to have bought a 10 year old Skoda for a third of the price. At least then I would have been able to keep working. My mileage in kilometers is 315,000. I have calculated that over the last 3 years I have been off the road on average for 1 week per month. I can only assume that whoever is reading this letter, is wondering why I keep going back to Conlans BMW if I have had so much trouble with their work over the last few years. Well here is the answer. I have to keep going back to them as they did the original work and to protect the warranty on the work that has been carried out by them on either BMWs behalf or for work that I have had to pay for.I have asked, on numerous occasions, if I can bring my car to another garage to be repaired and I am told yes you can but you will have to pay for the work to be done even though I have paid through the nose for the work that has been done so far. I have driven BMW cars for the last ten years and I always said that they were the best driving machines in the world. I cannot, in all honesty, say that anymore and who can really blame me? I feel that BMW do not give a fiddlers about customer service and could not care less that their vehicle is a piece of crap. I have now bought an Audi A6 in the hope that it is better than the 520D piece of **. You may have gathered by my letter I harbor a certain amount of bitterness towards BMW and their lack of customer service that I feel has been shown to me. I am now going to setup a twitter account to highlight just how badly BMW treat their customers.
Published: August 15, 2016
Gerry of Dublin, Other
Source: consumeraffairs.com

I purchased a BMW 323i on 19, January 2012, chassis no. **, customer order
I purchased a BMW 323i on 19, January 2012, chassis no. **, customer order no. ** from Auto Bavaria at 3A Persiaran Kerjaya, Seksyen U1, Glenmarie, 40150, Shah Alam, Selangor, Malaysia. After using the car for about a month, with a mileage of 1,600 km, I observed a bulge on the tire (continental run flat). After sending and requesting for a change of tire on many occasions, my request was denied.BMW cited external factors for the tire bulge, thus declining my request for a new tire. My claim was that the car is still under warranty; BMW staff even agreed that this is a common problem with this kind of tire. If so, why supply such tires for my car? Even if there was an external factor (as claimed by BMW), it must have been minimal as there is no dent on the rim or the body. If the tire can’t withstand a small impact (if any), it must be a sub standard tire. Thus, I request for a new high quality tire for the car. Please advise, thank you.
Published: April 15, 2012
Segaran of Malaysia, other
Source: consumeraffairs.com

The brand new BMW 335i N55F30 was purchased in April 2012, registered on Ma
The brand new BMW 335i N55F30 was purchased in April 2012, registered on May 4, 2012 has been handed over to BMW RAK service due to vibrations and some kind of noise from the front on 15/05/2012. The car has done only 3,000 Km. After inspection and balancing the wheels at RAK, the serviced car was returned to me with 80 gram weight on the front right side on 17/05/2012 (80 grams weight on an alloy wheel is too much even for any standards). After driving for a few kilometers, noise and vibration was noticed again and the same was reported immediately to the service supervisor Mr. **. The car was returned back to RAK service station on 19/05/2012 morning.On 20/05/2012, the car has been sent to Sharjah service station for further investigations. This car is still with Sharjah, UAE service station and they were unable to figure out the issue! This is a new car and such bad quality product from BMW is not acceptable to me. I need to know how I can get full refund! I do not need a new car as I am not sure about the new 335i. Repeated email and phone calls to BMW have no result. The sales executive who has sold the car to me also made it clear that he is helpless! What is happening with all the quality that is being boosted by BMW? Please, someone help with your suggestion on how to go about this issue. Thanks in advance.
Published: May 28, 2012
Jan of Rak, ID
Source: consumeraffairs.com

In the last two months, Ive had to replace the battery and the ENTIRE I-dri
In the last two months, Ive had to replace the battery and the ENTIRE I-drive (a.k.a.--brain) in my 2009 BMW 328I series with 26,000 miles (not a typo, I have another car) to the tune of nearly $3,000! I purchased the car new at the BMW dealership in Tulsa. I am furious and disappointed in BMW! I had such high hopes for this supposedly high performance auto. The dealership in Tulsa seemed at a loss to explain why this would happen in a car with such low mileage, yet didnt hesitate to charge full fees. The car is barely out of warranty. I would love to find out who the regional manager is in Oklahoma and am pursuing that now.
Published: July 29, 2013
Sherri of Tulsa, OK
Source: consumeraffairs.com

How many of you guys have had to replace your door handles on your BMW X5 f
How many of you guys have had to replace your door handles on your BMW X5 from the year 2005 to 2008? How many of you had to replace your windows and how many times have you had to do it? Theres a defect - very very bad defective thing in their door handles to the point where they will break and you cannot get in or out of your vehicle. Also with the windows they will fall all the way into your car like theyre not like its not heavy enough to hold it. Okay its a shame that all of us have had to go through this and we repair it and we dont ever do anything about it. If I would have known that I wouldnt have purchased it. I cant get in my car from the outside at all without going through a window after breaking my car every time I want to drive it. Its a BMW X5 2005. Thats a shame. Should no luxury vehicle have a handle broke on a car. Ive never met or seen a car that had a broken door handle or is that the windows just fall down into it like the wires are not heavy enough. But BMW does not want to admit that its a defect. I dont know why theres no class action lawsuit but I will warn you do not buy yourself a BMW X5. The handles will break and you will repair them all of them. You will not be able to get into your car okay. Dont even do it. Its not even worth it their alternators. The car goes through alternators like its going out of style. Every time you turn around youll be buying a new alternator because the oil sticks into the alternator. These BMWs are highly defective mostly all of them. I dont know nobody who hasnt repaired a door handle. Do not buy one of these.
Published: December 10, 2021
Ketura of Chula Vista, CA
Source: consumeraffairs.com

Since I bought my new 2007 BMW 530I in 2006, I have had a squeaky brake pro
Since I bought my new 2007 BMW 530I in 2006, I have had a squeaky brake problem - a defect in the rotor. Up to this date, 2012, this problem has not been resolved. I have taken the vehicle into the dealerships repeatedly to fix this issue over the last 6 years, but it has never been fixed, and they never told me that the rotors needed to be replaced to fix the squeaking brakes until now, as my maintenance warranty is expiring soon. Out of all the years I took it in, they never told me this until now, and they appeared to be trying to get money out of me to pay out of pocket. Under the maintenance warranty, I need to drive the vehicle another 14,000 miles before they can replace the rotors for wear, but my warranty will end before I can drive that amount. Otherwise, I will have to pay out of pocket $900 per rotor to replace. I also contacted BMW customer service, and they told me they cannot do anything under the maintenance program and the warranty for the rotors expired already. I am very upset that BMW cannot resolve this squeaking brake issue. Im upset that the dealership never fixed this issue from the beginning, and BMWs poor customer service cannot help me. The squeaking has become unbearable wherever I go. Dont ever buy a BMW; overpriced and poor customer service.
Published: September 28, 2012
Anne of Burbank, CA
Source: consumeraffairs.com

We bought a car two years ago from a local BMW dealer. Apparently, a class
We bought a car two years ago from a local BMW dealer. Apparently, a class action had been filed for this particular car (a 2000 228CI) for sub-frame tearing. In their settlement, they only notified their first owners. This year, we ended up with sub-frame tearing. The cost of repair was $6000. We want this covered. They offered to cover $1000 if we promised to never sue them. We have signed nothing. We would like an attorney to contact us about the complaint and we would like to have the full cost of repairs covered as this is a safety issue. We have pictures and the original part. Sub-frame tearing? SUB-FRAME tearing? I had never even heard of this!
Published: May 23, 2012
Marlow of Albuquerque, NM
Source: consumeraffairs.com

I own a 2007 BMW 530i and cant believe the problems it is giving me. I have
I own a 2007 BMW 530i and cant believe the problems it is giving me. I have taken it to the dealer every month since August 2011 until now. I had major problems with power steering not working, alternator pulley damaged with belt, engine overheating, left fuel level sensor cap leaking, coolant pump not working, lower radiator hose and coolant temp sensor leaking, vibrating at high speed, radiator leakage at the bottom and after radiator replacement upper radiator hose was leaking. Stranded again with internal fault in starter as per the dealers service center. Washer fluid pump leakage was found. After all the repairs since August, I ended up at the dealers with transmission malfunction indicator and was told it was due to one of the crankshaft sensors that was faulty. During the check, they also found oil filter housing gasket leaking. Owning this car has been one expensive and frustrating experience. I would not recommend this car. We pay the price for quality and not this torture. I have owned a Mazda 323,Toyota Sienna, Camry, Mercedes and Volkswagen that have lasted for more than 175,000 miles with no major issues. Owning this car has been the worst experience of my life. I contacted the corporate office for BMW and was told that they will take the complaint but no one from their office has to call us back.
Published: January 26, 2012
Rose of Dunedin, FL
Source: consumeraffairs.com

I own a 650I, bought it from BMW dealer, always had it serviced by BMW deal
I own a 650I, bought it from BMW dealer, always had it serviced by BMW dealer. At around 80,000 miles after having repeated problems with transmission, I was told I needed a new transmission and it was not covered by warranty. Also was told I need engine rebuilt! And also out of warranty! This car cost over $100,000, what type of valve stem guides do they use that they wear out at such low miles, not to mention a transmission, both items last longer on a $30,000 Honda... How pathetic!I spoke with BMW North America. They refused to warranty the defective items, and if one would check the new engines in BMWs, they would find most are burning oil very prematurely because the new engine design is built with sub par parts... This is a car costing over $100,000.00. I am disgusted with this horrible excuse of a luxury vehicle and more so the haughty attitude of BMW. One more thing, the dealer I was using Checkered Flag is horrible. They returned my car after a service, 4 quarts low on oil. When I called them, they said the oil sensor was faulty, when actually it was their lazy and inept service approach. I have engaged the services of a lawyer on this one!
Published: June 3, 2016
Bruce of Virginia Beach, VA
Source: consumeraffairs.com

My new vehicle is the worst experience I ever had. Wind noise creates so mu
My new vehicle is the worst experience I ever had. Wind noise creates so much distraction while driving that I feel safety issues are questionable. While driving I cannot focus on the road because the only thing I can hear is wind noise. I took vehicle to dealership twice, and third time they refused to take it in. They said that all of them are like that. I made a mistake to trade in my 2007 328i, which never made any noises. BMW needs to supply complimentary helmets with every new sold vehicle because that appears to be only cure. I tried turning my radio volume up, and still I can hear it. But another thing that worries me is that I have constant headache from the volume. Does anyone experience the same issues? I have called the manufacturer, and they are not concerned at all.
Published: September 18, 2013
Katarina of Jacksonville, FL
Source: consumeraffairs.com

My 1999 740IL has a transmission that cannot be serviced. It is a closed s
My 1999 740IL has a transmission that cannot be serviced. It is a closed system. You cannot check, or change fluids, or filters in the car, except at a great cost, and most dealers will not touch the transmission, including fluid changes, and flushes. My transmission failed after 208,000 miles, and after having serviced the car regularly, the model is marked by water pump failures, and engine seals that refuse to be sealed. In other words, beyond the superb engine and suspension system, BMWs are lemons, awaiting the unwary.The car is now undergoing its annual six months downtime between major repairs to the aforementioned parts. Now, add a failed transmission to engine seals, water pumps, radiators, and the random electrical failures.
Published: November 21, 2011
Eli of Alexandria, VA
Source: consumeraffairs.com

I contacted BMW customer relations as my sunroof was not closing properly.
I contacted BMW customer relations as my sunroof was not closing properly. I had extended warranty but I received a follow-up call to notify me that BMW would not honor the repairs. My request for an additional escalation path was denied by Paige and Erin (customer service manager/supervisor) because according to them, they were at the highest level. I requested the physical street address for the corporate office in NJ, in which I was also denied. They do not escalate cases and if you open a complaint, they do not tell you what they would do with that. They also refuse to send you a letter, which gives the reason for denial. BMW customer relations sucks big time!
Published: November 16, 2012
V of San Francisco, CA
Source: consumeraffairs.com

I purchased a 2013 328xi for my wife in June 2016. It came with 18 alloy wh
I purchased a 2013 328xi for my wife in June 2016. It came with 18 alloy wheels and brand-new Pirelli run-flat tires. After a few months, the rear passenger tire kept losing air. I took it in for inspection 8/23/17 and was told it was due to a cracked wheel. My wife never hit anything with that wheel that would cause such severe damage. The service rep said that she probably hit a pothole and that the run-flats dont provide enough cushion to protect the wheel. In other words, its a defect in the wheel/tire assembly (borne out by a class-action suit settled by BMW for cracked wheels on the Z4 in 2015). The solution offered by the service agent was to replace the wheel and tire for $1,035. I asked if BMW would take back the run-flats (with only 5700 miles) and replace with conventional tires so I wouldnt risk another wheel crack from a pothole. The answer was no.So I paid for a new wheel (discounted 50% by BMWNA after filing a complaint) and took the car to Discount Tire and bought 4 new Conti Extremes in trade for the run-flats at $30 each. Cost me $758. They inspected the right rear tire and saw no evidence of damage. There was also no evidence of impact to the wheel - just the hairline crack. BMW of San Diego could have done the right thing by replacing the defective wheel at no charge (the car is still under warranty), but instead tried to fleece me for the full cost of a new wheel and a tire that wasnt damaged. In fairness, the service manager, William **, made a good-faith effort to make this right. But the dealership and BMW didnt care. BTW, the car actually handles much better with the Continental Extreme Contacts, and the ride is much more comfortable. We just have to pray that she wont get a flat, because there aint no spare.
Published: September 12, 2017
Darrell of San Diego, CA
Source: consumeraffairs.com

I took my brand new BMW to the dealer for a car wash. It was significantly
I took my brand new BMW to the dealer for a car wash. It was significantly scratched. The dealer Unilaterally decided it wasn’t them. I called BMW North America and reported the issue. The dealer Downtown BMW of Denver sales manager called me, yelled at me and now I am banned from having my car serviced there altogether. Bmw North America told me they were sorry but there was nothing they can do. Each dealer is owned individually. So now may car has significant damage and I can no longer have it washed as I was promised with my maintenance package.I bought the car at Schomp. I purchased the protectant package which I paid $700 for to find out it wasn’t applied. They are refusing to refund my money even though at this point I can’t have the protectant applied because the car is so damaged. Essentially bmw doesn’t care about their customers. They just want To sell cars and once they do you better hope you don’t have any issues because they don’t stand behind their promises.
Published: January 30, 2020
Tara of Denver, CO
Source: consumeraffairs.com

BMW Serpa, in Newmarket, Ontario, Canada - has the most unprofessional serv
BMW Serpa, in Newmarket, Ontario, Canada - has the most unprofessional service provider that are more oriented towards how much money they can get out of your pocket (Consumer) before they decide if they will provide you with WHAT GRADE of Service or if they will decide to provide you with a Car for your use while your BMW is in service. BMW Serpa has gone from being low class BMW service Center to the being Most Unprofessional and most horrible place to take your BMW for service or less even to buy your next BMW. They will wipe your feet if you are trying to Buy Your Next BMW, but the minute the funds have exchanged hands, you are in the Doom Land - They do not know you any more. Now only money will talk - if you spend more money at their service desk, then you will get a LOANER CAR - if your work is under the Warranty, then you will be told sorry we do not have any LOANER at this point but we will try our best to get you one very soon. WELL, THE SOON WILL NEVER COME!!!!!!!I bought my BMW X5 from BMW Serpa in Newmarket, Ontario and soon after the driving became kind of rough engine sound and driving experience. Well I called BMW Serpa and was asked to come-on in for service. Well I took my X5 in for service and filed the report with the Service of Engine running rough that was covered under the WARRANTY. First I was asked to pay $158 for Diagnostic check, which I did and asked for a Loaner Car - But was told they had none available at this point (DAY #1).After 2 days and ME Calling them to get update on my BMW, I was told that the Spark Plugs need to reset and they are good and X% running fine now. I picked up the BMW and drove home that late Evening (Day #3) - Well I do not what the hell BMW Serpa did, but the car did not run smooth and was giving the same engine trouble as before. The next morning (DAY # 4) I took my car back to BMW Serpa and filed the same complaint and report of Engine Running Rough, Still giving NO LOANER CAR. Next day (DAY # 5) I did not receive any call from BMW SERPA. (DAY # 6) I called BMW Serpa and request for the service department and was given the Voice Mail and so left a message for them to call me. Well No Calls were received. NOW I AM WITHOUT A CAR for 4 Days. Finally I went to BMW SERPA and spoke to the Owner of the events that took place and Unprofessional Approach of the Service Department of his BMW SERPA.Well, during my visit to BMW Serpa, the service agent said he was going to call me today and that my BMW X5 had some Engine problem and they need to order various engine parts to get them changed that will be done in 4 -5 days. They still did not have any Loaner car for me. WOW! By gods Grace I was called by the service agent and said to come and pick up the LOANER CAR the Next day (DAY # 7).Well the 5 days that was told for repair of my BMW X5 by BMW Serpa was really 14 days. And NO SIR, I did not get any update calls as stated by BMW CANADA (Service Promise to Customers). It was me who was calling BMW SERPA at all time to get update on my car. Well finally after had received NO CALLS from BMW Serpa for 4 days, I called them on Friday Early Afternoon and was told, OH! The papers just came from the service desk, and that they were about to call me as my BMW X5 was ready, but as they were putting the paperwork together, they will call me in few minutes. The few minutes really was few hours. I received call back from BMW SERPA at 17:30 hours and was asked to pick my BMW and it was all tested and ready to go. Well I picked my BMW next day and drove home.Well, the BMW X5 started with same engine trouble within 24 hours of bringing it home from BMW Serpa after having it repaired and tested by the BMW SERPA Service Department. I called the Service Department on Tuesday (DAY # 18) and was attended by Female Service Agent and said she will ask the other Service agent working with me to call me in One Hour. WELL, NO Sir! No calls were received and Next day I called back in the Morning and was asked for Voice Box. I refused and asked to be put on hold until the Service Agent was free to speak to me. After 18 minutes on Hold, he answered and took down my complaint and asked me to drive the BMW back to BMW SERPA, which I refused as it was not safe and asked to arrange Tow to bring the car to Service at BMW SERPA. At 12:16 hours the Tow truck arrived and I went with the Tow truck to BMW SERPA. On arrival, I spoke to the agent at the service desk and was told that I should wait for the service agent who was dealing with me and was on lunch at this point. Also instead to asking me to wait in the waiting area, was told to go for lunch and come back. Well I decided to just wait there as the time was 12:30 hours and I was told the agent will be back at 13:00 hours.At 13:25 hours I went back to the service agent and asked when the other agent was expected back from lunch and was told very soon. So after 30 minute later than what I was told, the agent arrived and at 13:47 hours he came to me and asked for my BMW KEY. At 14:25 hours he came back and said the fuel in the car was only good for 6 KM before empty, I said that was not true and took him to the car and after starting the car, showed him that the car showed still good for another 68KM before reserve (He was trying to put the engine trouble on lack of fuel in the car). Well at 14:38, the agent drove the car to the service line and spoke to the BMW service supervisor to look into the X5 and get it diagnostic tested. Again I was told in few minutes it will be all done and ready to go. This was at 14:55 hours. Finally at 15:45 hours I again approached the service desk and asked for any update was told, OH! I was about to come to you, the problem was in the spark plugs, and as they do not have all the required plugs the car will be ready the next day by late morning.NEXT DAY NOW - I waited for a call from BMW SERPA - But No calls - so as always I called them and again left a Message for them to call me back. No Call back and neither I have any transport at this point. So I called them back and again I demanded to be put on hold, until the service agent was ready to speak to me, In 7 minutes I was speaking to my service agent, who said - he had no idea what was going on, but will find out and get back to me in 10 minutes. Well this time he did call in 10 mins and told me now the spark plugs were okay, but the problem was still existing and that the team was working on the electrical system now, so I said it was all covered under the Warranty and he said YES it was and so I asked for a LOANER CAR and he said they had NO LOANER CAR and he cannot be sure as to when he will have a loaner for me. Also he was unsure as to how long it will take for my BMW X5 to be ready or what was going on.I was once again, left hanging with No CAR, No proper information, No Details on how long the fix will take and neither any words of professional courtesy of what will happen to all my work meetings and my transportation. I had changed from AUTOHAUS BMW to BMW SERPA about 8 months back after 9 years of being a BMW AUTOHAUS customer (Happy One), as the BMW SERPA was closer to my house. But I do regret going to BMW SERPA and am most disappointed in the level of service provided by this BMW SERPA in Newmarket, Ontario, CANADA. Be Smart and stay away from BMW SERPA. Unless you like giving away your money with NO Accountability at all with this service provider, BMW SERPA. Best to go to other BMW Dealer! BMW SERPA = UNPROFESSIONAL.
Published: December 6, 2013
Ravi of Richmond Hill, OTHER
Source: consumeraffairs.com

I would appreciate the concern regarding numerous attempts to keep my 750 L
I would appreciate the concern regarding numerous attempts to keep my 750 LI out of the shop. Over the last two years I have not driven my car 2 months straight on a 70k certified vehicle. Is this the expectation when buying a BMW or did I luck up on a lemon? Sincerely, Disgruntled customer.
Published: June 22, 2016
Tamara of Glenn Heights, TX
Source: consumeraffairs.com

There is something so wrong in a car that has a guarantee of 50,000 miles a
There is something so wrong in a car that has a guarantee of 50,000 miles and at 51,000 miles starts to break. My car has 62,000 miles and I have spent about $5,000 on repairs and I need to spend another $5,000 if I want to do everything that the house recommended. My guess is that BMW is learning from Detroits old book of how to go down.
Published: April 19, 2012
Raul of Bronx, NY
Source: consumeraffairs.com

I purchased a BMW 318ti in December 2009. I started experiencing a never en
I purchased a BMW 318ti in December 2009. I started experiencing a never ending coolant problem on the car since July 2010 and until at present. In over a year, Ive spent the total amount of R26475.05 trying to get this problem resolved. Every three to four months, the car has the same problem. Every time I take it to a BMW dealer, they never take responsibility for the previous work or parts that was replaced on the car. They double charged me, and I cannot seem to get the problem resolved. The car has been booked in numerous times; if a service is requested to be done on the car, they claim they have done full diagnostic tests on the car. So, how come I have to fork out a fortune every three to four months to fix the car?
Published: September 8, 2011
Krishantha of Midrand, Other
Source: consumeraffairs.com

I have a 2011 BMW 528i Sedan. Bought as a CPO, with factory warranty for ab
I have a 2011 BMW 528i Sedan. Bought as a CPO, with factory warranty for about a year remaining at the time of purchase. From the beginning, I have noticed that trying to brake moderately quickly at low speeds (10 - 20 MPH) would create a very bad clunk from the front-end. Trying to reapply the brake quickly while the car is starting to roll (driving off) will cause a smaller clunk and a very noticeable vibration of the whole body of the car. Dealer replaced the thrust-rod bushings in the front, but that did not fix it.Later, the dealer (perhaps under instructions from BMW?) started claiming that the clunk was normal, since it was found in other 5-series cars!! They would simply not regard the fact that other BMW cars dont exhibit the same problem, and heck, even the non-luxury cars from Honda / Toyota / Nissan / Hyundai / GM / Ford etc. etc. dont exhibit this problem!!Now I am close to the expiration of factory warranty. In the last month or so, I have started noticing a metallic knock from the rear axle area when braking at 15-20 MPH speed, a clicking noise from the front passenger door while slowing down, various creaks/squeaks from various parts of the body at random while driving, unusually heavy rattling from the driver and front passenger doors/windows on rough pavement...I have taken the car to the dealer for these various noises, and the dealer has not been able to replicate these noises, other than just one rattle from the coin box. A LOT OF PROBLEMS, in one sentence. To make matters worse, MOST of the things outside the power-train seem to be excluded under the BMW CPO warranty. I am not really sure what to do, as the factory warranty is about to expire in just two weeks..
Published: September 8, 2014
Biswajit of Foothill Ranch, CA
Source: consumeraffairs.com

BMW refused to provide oil change according to contract for 4-year maintena
BMW refused to provide oil change according to contract for 4-year maintenance agreement. We had and still have problems with squeaking brakes. BMW respond this is normal??? I do not recommend to buy BMW. It used to be good a long time ago. No more. My friend just took my advice and bought Korean car. In my opinion and many BMW customers reviews stay away from problems.
Published: May 17, 2016
ilia of Vancouver Bc, CA
Source: consumeraffairs.com

I am not fully sure why BMW thinks they can get away with having faulty eng
I am not fully sure why BMW thinks they can get away with having faulty engines in over 500K cars for a seven year period but theyre doing it. Now they want me to pay $4600 to fix something they knew was broken? That is utterly ridiculous. How is it that these major car companies can have recall after recall and not be reprimanded or mandated by law to sit a few months or years? Or even have quarterly inspections regarding the quality theyre producing... I was almost killed in a car accident by a semi-truck when my engine stalled on the highway from 70 to 30 mph in under 2 seconds. All I can recall is hearing the screeching of the truck as it fishtailed behind me, not to rear end me. However, I must pay for it? Wow. As a veteran who served over 20+ years, that is a difficult pill to swallow. Whats even worse is how BMW treats you after that.
Published: June 1, 2019
Troy of Arlington, TX
Source: consumeraffairs.com

Total bill: over $5300. First, they had my car for close to six weeks. I ha
Total bill: over $5300. First, they had my car for close to six weeks. I had a problem with the computer, 4-wheel drive sensor, maintenance for 65000 miles, and key switch install. Second, I asked for the oil to be changed and 65000 mile tune-up. When I got it back my computer said that it had not been changed and it was a quart low. Third, I have dents and scratches on the car that did not exist prior. Fourth, the steering wheel now makes an annoying sound when you turn the wheel. Fifth, the heat knob on the dash was broken. It did not exist prior. Sixth, they turned off the ability to update the system through the i-drive. Seventh, the 4-wheel drive sensor still comes on.Eight, I was charged hours of research--shouldnt they already be a BMW expert? Ninth, they lied and said I could be not reached was the cause of the delay(s). Tenth, I asked for the used parts they supposedly changed and they said they were not available. We didnt think youd want them. Im thinking of filing suit, but dont know an attorney or group that would help. Any suggestions would be helpful even if you tell me Im wasting my time. Please email: **.
Published: February 18, 2012
Dr. Sherri of Dublin, va
Source: consumeraffairs.com

I own a 2007 335i, which I purchased from BMW dealer, and always had it ser
I own a 2007 335i, which I purchased from BMW dealer, and always had it serviced by a BMW dealer. Around 35,000 miles I began having repeated problems with oil leaks, the service engine light would constantly come on and the engine wasnt performing properly. I was told that the codes just needed to be reset and that the problems were fixed. A few days later the check service engine light came on again. I went back to the dealership and was told it was the code for the fuel pump plausibility and all they had to do was to reset it with the software and it would be fine.A week later the same thing happened. This time around I asked them to take a look at the issue. I once again was told that the problem was fixed and that the codes just needed to be reset. The check engine light would come on regularly and I was always told the same thing - that it was due to the software update but the car had no issues.I took my car in to the dealership right before 50,000 miles and before the warranty expired to have an oil change and at that time I was told that the car had an oil leak and the fuel pump had to be replaced. They replaced it and reset the codes once again. I explained the car was not driving properly, as it would jolt and it wouldnt accelerate. The service rep said he would check on that and make the necessary repairs. I left the dealership and on my way home the service engine light came on once again. I went back to the dealership and was told they needed to reset the codes again.A few months later, I noticed the car was leaking oil and the engine was not running properly. The service engine light was also back on. I took it to the dealership and was told it was the fuel pump, and there was a problem with the turbochargers and engine. I was told it would not be covered under the warranty as the warranty had just expired. I had them do them complete the repairs as it was necessary. In less than 24 months, Ive had to have the fuel pump and oil gaskets replaced three times.The car went into limp mode as I was driving on a busy intersection and just turned off in the middle of traffic, putting my life as well as other drivers lives in danger. I was struck from behind by a van because the driver didnt anticipate me just stopping without warning. This a huge safety issue and BMW needs to be held accountable for withholding this information from customers. I had to have my car towed to the dealership and they refuse to warranty the defective items.I called BMW North America and spoke Leah in Customer Affairs and she informed me that it was up to the dealership if they wanted to apply the warranty or not. She said it is not up to the corporate office to make those decisions. I also demanded a copy of all my service maintenance records from the BMW dealership where I had the car serviced and they refused to provide them to me.I asked to speak to a supervisor and was transferred to Ross at BMW corporate office. I told him I wanted a copy of all my maintenance records from the SM BMW dealership emailed to me, as I couldnt go there in person but needed to the records to show proof that I had the fuel pump repaired numerous times. He told me he called over to the dealership and requested the records but they refused to email them to me and proceeded to say that they dont have to give me those records.I was beyond appalled that I would be treated that way, after all I had been through given they sold me a product with a manufacturers defect. I explained that the dealership was charging me over $5,500 for the fuel pump and oil gasket repair, yet I had already paid over $8,000 to have it repaired numerous times. The dealership refused to warranty the defective items. I am beyond disgusted with their lies, fraudulent practices and their sheer incompetence. Ive decided to retain legal counsel at this point.
Published: July 13, 2016
Dee of Los Angeles, CA
Source: consumeraffairs.com

Only went there for the pull ahead offer, 3 mos free, 3 knew & put it i
Only went there for the pull ahead offer, 3 mos free, 3 knew & put it in receipt, 1k, 8k miles later bad tires & breaks, 5k of work, 62 yr old F alone, they scammed me. Refuse to pay back the 1k or tires.
Published: April 18, 2019
Cheryl of Tampa, FL
Source: consumeraffairs.com

I recently bought a used 2011 BMW X6 with 42K miles. The vehicle was owned
I recently bought a used 2011 BMW X6 with 42K miles. The vehicle was owned by a friend of mine and she was the original owner. The X6 was serviced by BMW dealer and at recommended intervals. After two weeks, the car wont start and had it towed to an independent shop. The diagnosed was the VVT motor and DME unit (Digital Motor Electronic) were bad and total replacement for parts and labor comes to $4,700. The mechanic informed me that he has seen this issue many times and normally happens at 90-100K miles and not 42K miles. The mechanic said I should call BMW of North America to see if they would reimburse the cost. BMW refused stating the car no longer under warranty. IMO, BMW products are crapped and expensive to repair and I will never buy their cars and let people know not to buy their cars since they dont stand behind their products. Their cars are overpriced and a piece of junk.
Published: March 29, 2019
Dylan of Sterling, VA
Source: consumeraffairs.com

As a result, my name was signed by a Roxbury BMW dealership employee prior
As a result, my name was signed by a Roxbury BMW dealership employee prior to submission. When I discovered the mistake and complained to the general manager, he told me the person no longer works there. This is considered fraud and unacceptable; I want justice. I am a three-time BMW 5 series owner with the same dealer. Please help me with the next step. Thank you.
Published: February 23, 2013
Margaret of Private House, PA
Source: consumeraffairs.com

BMW lease assumptions program/department is a huge scam. Keep your money. T
BMW lease assumptions program/department is a huge scam. Keep your money. They have a really good side hustle going on, here we go. So I decided to do a lease assumption. The payment on the M4 is $1015 per month. I make over $90,000 per year so I can definitely afford the car, my credit score is 759 but I don’t have any of the 4 car I had prior showing on my credit report because that was 10 years ago. They were all deleted. Now I was under the impression if you have good accounts that are paid in full zero balance whether open or close they stay on your report it. I was wrong.So with that being said I applied for the car on my own. I make $90,000, 759 Score, outstanding debt. Less than $2000. This should be no problem. I paid the $543 transfer and app fee to be declined with no logical explanation. Took them less than a minute to make that rash decision but kept $143 of the $543 so I went and got a co-signer not a person a corporation that co-signs for people. That’s the business they are in. Now BMW is telling them it’s too expensive of a car. I should get something cheaper which is beyond ridiculous. I make enough to pay for this car and the backing of a corporate and that’s still not enough, but now they kept another $143 so they have a really nice scam going on. Spend your money where it’s appreciated.
Published: August 21, 2019
Alicia of Irvine, CA
Source: consumeraffairs.com

Re: 2007X3. Many times since, approximately the vehicle had 60K miles, prio
Re: 2007X3. Many times since, approximately the vehicle had 60K miles, prior to my 100k miles warranty running out, even though I was experiencing problems with my transmission (i.e. not shifting properly, clunking when shifting, noise and jerking when shifting), the Service Dept. told me there was nothing wrong. Now that I have 120k miles on it and my X3 will not go into AWD, I am told by Erhard that my transmission differential needs a $1,400 repair. I have never missed maintenance and at the last maintenance, I was complaining about my transmission.I would like my transmission problem fixed at no cost to me. It seems BMW, blew me off to get me through until my warranty was up (extended to 100k that I paid for). Very disappointing and too costly for me. My wife and I both own BMWs and will be going to a different make vehicle because of the deceitful treatment I have received. Something should be done about BMWs lack of responsibility when it comes to taking care of warranty issues.
Published: January 14, 2012
Brad of Commerce, MI
Source: consumeraffairs.com

I bought a 2003 Dinan 525i used with ~60K on it. In the last 7 years Ive lo
I bought a 2003 Dinan 525i used with ~60K on it. In the last 7 years Ive logged another 180K+ on it. While I have had to do repairs (I work on it myself) it is nothing out of the ordinary; tires, brakes, coolant system rebuild (pump, radiator, fan clutch, overflow tank and pulleys/belt), alternator, O2 sensors, vanos seals and intake rubber ducting, all gearbox fluids changed. It is all to be expected for a car of this age. I have no complaints as the car has served me well. Some interior trim has broken or weathered and has been replaced, and the sunroof tracks will get replaced this summer. I am getting it detailed to celebrate its 250K milestone. This car owes me nothing! It has served me well and I have no indication that its getting tired.
Published: March 19, 2017
Doug of Montgomery City, MO
Source: consumeraffairs.com

My 2004 BMW 525 headlights have completely hazed over. I have tried several
My 2004 BMW 525 headlights have completely hazed over. I have tried several aftermarket products for headlight lens restoration. This has not worked or even made them marginally clearer. My dealer service person believes that the lenses were made of a lower quality plastic in this time frame compared to newer models. The only repair is to replace the whole headlight assemblies at $2,000 each. The Customer Relations person at BMW USA cheerfully took the complaint and said that nothing would be done. We are on our own. It is always nice to see a company stand behind a poor engineering decision, which is widely known within the company.
Published: July 10, 2013
Mike of Cincinnati, OH
Source: consumeraffairs.com

We leased a brand new 2011 750Li. One month later, the car lost its power,
We leased a brand new 2011 750Li. One month later, the car lost its power, and the engine light went on. We took it to the dealership, where it stayed for 10 days! Finally, they found the problem, fixed it, and we picked up the car. We drove the car out of the Vista Service at 11AM. At 6PM the same day, the car stalled in middle of the road. We called Vista to tow it, and the car is there for already 20 days. Nobody knows how long it will be stay there.They could not even find the problem. They kept telling us stories. After probably spending thousands of dollars out of their pockets, since it is under warranty (the car is 1 month old!), they told us that a rat got under the hood, and chewed all the wires. Now, they have blamed us for it, after a month in their body shop. Now we had to make a claim with our insurance, and pay the deductible fees for it. Meanwhile, they gave us an X5 as a loaner. A couple of days ago, we went to the supermarket, walked out, and found that the rear windshield was broken. Now, the dealership does not want to exchange the loaner, and I have to drive it with the broken window, with a 1 year old child in it, and a stroller full of glass. The insurance company is laming the dealership, and we have to pay another $500 for the window, and I even cannot exchange the cars after I paid. The worst dealership in the world. The salesperson was the best-James **, no hard feelings, you are the best! What cannot say about James ** in service department. The brand new car has been in service for more than 30 days.
Published: November 11, 2011
Tatiana of Lauderhill, FL
Source: consumeraffairs.com

Problem 1: Transfer case have been replace several times and Im still havin
Problem 1: Transfer case have been replace several times and Im still having problems with this high price Junk. Problem 2: About 6 months ago the car started sputtering when you accelerate. I found online that you can take your BMW 2011 750LI xdrive in for a customer care package (They did not call it a recall but a customer care package). I thought this would correct the problems because they replace some sensors and vacuum hose but the problem is still there. BMW did a full diagnostic and said Remove and replace all injectors (x8), ignition coils (x8), and spark plugs (x8). (During the inspection found the vehicle misfiring). Final cost will run $6777.00. My warranty company will refuse to pay because they wanted to know what would you replace all 8 injectors and all of the other parts because all 8 injectors cant be bad. The warranty company think BMW know they have a faulted Injection systems and trying to upgrade and correct the problem at the customer expense. The car burn major oil, BMW claim this is normal. I will get a second opinion. This is the worst car I have ever own and when you spend a 100,000 on a car you expect to drive it more then 4 years without all of the problems these car has cost us. I thought BMW quality meant something. I will never, never buy another BMW in Life.Problem 3: Car have 114k now they are telling me the Transmission needs to be replace. This car have been a nightmare from hell. BMW NEED TO BE ASHAMED OF THEMSELVES FOR PUTTING OUT SUCH horrible quality. YOU HAVE LOST US FOR LIFE. Now when I see a BMW commercial I laugh. They are truly the new Ford in the world of Automobiles.
Published: January 29, 2017
Derrick of Douglasville, GA
Source: consumeraffairs.com

We called BMW for 2011 X5 about problems almost every month with engine sig
We called BMW for 2011 X5 about problems almost every month with engine sign and more. BMWs answer was You didnt buy new BMW and you have 40k miles already so we cannot do anything, sorry. I asked Mr. ** for supervisor, he said, My supervisor (**) will tell you same thing & refused to transfer or provide her contact info. Anyway, we have numerous repairs done under warranty in last 2 years and ongoing... We have driven BMWs for over 20 years & now I can say very clearly Dont get heavy scrap with overloaded, computerized, constantly failing components with BMWs policy to keep making service money without caring for customers at all. In 2014 we owned BMW 2011 X5, 2001 740iL, 2008 335i, 2005 325xi, 2003 X5 & 2003 M3.
Published: March 24, 2015
Kirti of Tampa, FL
Source: consumeraffairs.com

I own a 1999 BMW 328i e46. At 0715hrs March/23/2017 I was driving to work w
I own a 1999 BMW 328i e46. At 0715hrs March/23/2017 I was driving to work when out of nowhere and for no reason the drivers side A-pillar and door airbags deployed striking my left arm leaving a bruise and pushing me towards the center console. I contacted BMW of North America and spoke to a representative and was asked to deliver the vehicle to the nearest dealership so they can perform an investigation. At 1525 hrs April/11/2017 I contacted the representative at BMW, she told me that the sensors sensed an impact even though there is no recent physical damage to the undercarriage of my car. She then proceeded to tell me my cars suspension is worn out and couldve caused enough shock to set off my airbag.Instead of taking responsibility for an obvious manufacturer issue she then tried to blame it on age then changed back to a sensor recorded an impact. Then offered me $1500 to Help with repairs to my car in-house only. I need my car. Its how I get to work so I can take care of my family. I cant cover the existing amount of $3000 to cover the rest as quick as I need my car! BMW should pay for all the damages! Airbags should NEVER deploy without an accident! The car broke itself and tried to kill me in the process. Luckily I am 230 pounds and 61 tall. This couldve killed anyone smaller!!! Very scary and disappointing!
Published: April 12, 2017
Ian of Lehi, UT
Source: consumeraffairs.com

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